Mygallons LLC v. U.S. Bancorp , 521 F. App'x 297 ( 2013 )


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  •                                UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 12-1287
    MYGALLONS LLC,
    Plaintiff - Appellee,
    and
    ZENACON LLC; STEVEN VERONA,
    Plaintiffs,
    v.
    U.S. BANCORP; VOYAGER FLEET SYSTEMS, INC.,
    Defendants - Appellants,
    and
    K.E. AUSTIN CORP.,
    Defendant.
    Appeal from the United States District Court for the Eastern
    District of North Carolina, at Wilmington.    W. Earl Britt,
    Senior District Judge. (7:09-cv-00057-BR)
    Argued:   March 20, 2013                     Decided:   May 31, 2013
    Before NIEMEYER, MOTZ, and KEENAN, Circuit Judges.
    Affirmed in part, vacated in part, and remanded by unpublished
    opinion. Judge Niemeyer wrote the opinion, in which Judge Motz
    and Judge Keenan joined.
    ARGUED:   Johnny Morgan Loper, WOMBLE CARLYLE SANDRIDGE & RICE,
    PLLC, Raleigh, North Carolina, for Appellants.      Gary Walker
    Jackson, JACKSON & MCGEE, LLP, Charlotte, North Carolina, for
    Appellee.    ON BRIEF:    Lewis A. Remele, Jr., Christopher R.
    Morris,   BASSFORD  REMELE,   PA, Minneapolis,  Minnesota,  for
    Appellants.   Marcus S. McGee, JACKSON & MCGEE, LLP, Charlotte,
    North Carolina; Sherrie R. Savett, Douglas M. Risen, Russell D.
    Paul, Jacob M. Polakoff, BERGER & MONTAGUE, PC, Philadelphia,
    Pennsylvania, for Appellee.
    Unpublished opinions are not binding precedent in this circuit.
    2
    NIEMEYER, Circuit Judge:
    MyGallons LLC, a Florida company that had not yet begun
    doing    business,        sent    out    a    press      release       on   June    30,   2008,
    announcing the launch of a nationwide prepaid gas program using
    the Voyager payment network operated by Voyager Fleet Systems,
    Inc.    (“Voyager”),        a    subsidiary        of    U.S.    Bancorp         (collectively
    “USB”).      MyGallons and USB had been in discussions about using
    the Voyager network to back the issuance of prepaid gas cards
    but    had   not    yet     reached       final     agreement.              In    response    to
    MyGallons’     press       release,          USB   released        a     series     of    “desk
    statements”        that,         in     effect,         denied     any       connection       or
    affiliation        with    MyGallons.              As    a   consequence,           MyGallons’
    announcement was distrusted, and it subsequently received an “F”
    rating from the Better Business Bureau of Southeast Florida; was
    labeled a “scam” in the media; and was unable to secure another
    payment processor for its prepaid gas program.
    MyGallons commenced this action for defamation, breach of
    contract, and related claims, and after a trial, a jury awarded
    MyGallons $4 million in damages on the defamation claim.                                     USB
    now appeals, contesting both the jury’s finding of defamation
    and its award of damages.
    We conclude that sufficient evidence was presented to the
    jury to enable a reasonable jury to have found that USB defamed
    MyGallons.         But    we     also    conclude        that    the     damage     award    was
    3
    either excessive or unsupported because the expert testimony at
    the heart of the award was admitted in violation of Daubert v.
    Merrell    Dow       Pharmaceuticals,          Inc.,     
    509 U.S. 579
         (1993).
    Accordingly,     we    affirm      the   verdict       on    liability,      vacate    the
    award of damages, and remand for a new trial on damages.
    I
    In early 2008, Steven Verona contacted Voyager to discuss
    piloting his prepaid consumer gas program.                        Under the program,
    members would pay an annual fee and be able to purchase a card
    prepaying gas at a designated price and thus be able to buy gas
    later at the prepaid price.              Voyager, a wholly-owned subsidiary
    of U.S. Bank National Association ND, in turn a wholly-owned
    subsidiary      of    U.S.    Bancorp,     operated          a    payment     processing
    network   for    commercial        and   fleet    gas       purchases,      using   fleet
    cards.    Its program focused on commercial and government fleets,
    and   about     95%    of    the   service      stations         nationwide      accepted
    payment through Voyager’s network.                     Voyager was not, however,
    set up to provide the disclosures necessary for the issuance of
    consumer gas cards.
    After     Verona      explained    his     prepaid         gas   program    to   USB
    executives, the executives explained that USB would not work
    directly with Verona or any company of his until the program
    reached a certain size.             One of the executives directed Verona
    4
    to work with a “channel partner,” an authorized reseller of the
    Voyager     payment       processing             system,    specifically             recommending
    USB’s channel partner K.E. Austin Corp., operating as “GoGas.”
    In March 2008, Verona submitted a fleet card application to
    GoGas    through       Zenacon       LLC,     a    company     that       he    had       previously
    created        for    ownership        of    his       various      inventions.              Verona
    informed GoGas that this was the pilot program for a larger
    consumer venture.             GoGas forwarded Zenacon’s application to USB,
    which approved it.              USB then issued Zenacon several dozen cards
    using the Voyager payment network, which Verona distributed to
    family    and        friends,    who       had    been    identified           as   employees      in
    Zenacon’s application.                 These individuals thereafter used the
    fleet cards to purchase gas.
    Soon    thereafter,          Verona       decided      to    brand          his    consumer
    prepaid    gas        program    “MyGallons,”            and   on    April          14,    2008,   he
    formed     MyGallons          LLC,     a    Florida       limited     liability             company.
    GoGas    then        requested       that    USB       transfer     Zenacon’s          account     to
    MyGallons.              The      account,          however,         was        never        formally
    transferred.           But an internal USB communication from June 2008
    stated that “MyGallons is an approved Voyager fleet card account
    under the K.E. Austin GoGas channel partner program,” and “we
    are working to expand the program to a direct relationship with
    U.S. Bank and provide MyGallons with its own account to offer
    prepaid relationship[s] to its members.”                             And by June 27, USB
    5
    was in the process of drafting a new contract for its direct
    relationship with MyGallons.                 In the meantime, USB employees
    worked with GoGas and Verona to design fleet cards with the
    logos of both MyGallons and Voyager on them, even though up
    until that time the only cards in active use were those that had
    been issued pursuant to the agreement between GoGas and Zenacon.
    On June 30, 2008, MyGallons publicly announced the launch
    of   its     prepaid      gas     program        with   a   press    release        titled
    “MyGallons Provides Americans with a Solution to Fight Rising
    Gas Prices:        Fixed Price Gas Savings Program Allows Consumers to
    Save Money by Buying Tomorrow’s Gas at Today’s Prices.”                                 The
    press      release       stated     that     “MyGallons       offers    its       members
    convenience and freedom as the gas redemption program uses the
    Voyager fleet network, operated by U.S. Bank, which is accepted
    at   over    95%    of    gas     stations    nationwide.”          Verona    did      not,
    however, alert USB to the press release in advance, and USB
    stated      that   it     was     unaware    of     the     consumer,      rather      than
    commercial, nature of MyGallons’ business plan until the press
    release.
    The    MyGallons      announcement          was   widely    picked     up   by    the
    media, including Time Magazine, U.S. News and World Report, CBS
    Early Show, ABC Evening News, and CNN International, and Verona
    was interviewed on Good Morning America.                         Within days of the
    launch, MyGallons had over 6,000 members who had paid the annual
    6
    fee,   and   even   after   MyGallons     stopped    accepting   memberships
    because it lacked a payment processor, approximately 25,000 to
    30,000 additional people attempted to sign up.
    The day after MyGallons’ announcement, on July 1, 2008,
    USB’s counsel emailed Verona, stating in relevant part:
    This communication is to inform you that there is
    no agreement in place between MyGallons and U.S. Bank
    or Voyager for such a program as described on the
    MyGallons website.   MyGallons had not communicated to
    Voyager that any potential program between MyGallons
    and Voyager was or is for consumer use.       MyGallons
    also has no approval from U.S. Bank or Voyager to use
    Voyager’s marks, or to issue a press release naming
    either U.S. Bank or Voyager. . . . U.S. Bank further
    informs MyGallons that neither U.S. Bank nor Voyager
    will enter into any agreement with MyGallons as
    contemplated and described on MyGallons’ website.
    We also understand you executed, as the president
    and chairman of a company called Zenacon, LLC, a GoGas
    Commercial Fleet Card application and agreement in
    April, 2008 (the “Agreement”).   We further understand
    that Zenacon may be issuing cards to consumers, under
    a similar model to the program described on the
    MyGallons website.   This constitutes an unauthorized
    use of commercial fleet cards, and a breach of the
    terms and conditions set forth in the Commercial Fleet
    Card. We are terminating this Agreement immediately.
    Later that day, USB held a telephone conference call with Verona
    to inform him that USB could not participate in the venture
    because Voyager did not deal in direct consumer transactions.
    Concerned    over    being   associated      with   a   fuel   hedging
    program, USB decided to prepare a “desk statement” to respond to
    media inquiries, which it subsequently shared with a number of
    7
    media    outlets.      Its   initial   statement,      dated    July       1,   2008,
    provided:
    U.S. Bank Voyager Fleet Systems does not have a
    contract to do business with MyGallons.com.    We did
    not authorize the use of our name in association with
    this venture and we are not affiliated with this
    company.
    After counsel for MyGallons requested that the “no affiliation”
    phrase be removed, Voyager revised the statement to provide:
    Neither U.S. Bank National         Association    ND, nor Voyager
    Fleet Systems, Inc. have          a contract      to do business
    with MyGallons.com, LLC,           and there      are no ongoing
    negotiations  to   enter          into   any      agreement  with
    MyGallons.
    Voyager then revised the statement a final time, to provide:
    Neither U.S. Bank National Association ND, nor Voyager
    Fleet Systems, Inc. has a contract to do business with
    MyGallons LLC, and there are no ongoing negotiations
    to enter into any agreement with MyGallons.
    We did have a commercial fleet fuel card contract with
    Zenacon LLC through our partnership with third-party
    marketer GOGAS Universal, however it was for the
    exclusive   purpose  of   providing  commercial    fleet
    fueling and maintenance cards, not consumer cards.
    Negative press about MyGallons ensued.              The Better Business
    Bureau    of    Southeast    Florida   gave    MyGallons       an   “F”     rating,
    warning consumers to “beware.”             Similar Internet postings and
    articles       followed,    with   MyGallons   being     labeled       a    “scam.”
    MyGallons stopped signing up members and refunded all monies
    that had been collected from members.
    Despite contacting numerous companies during the days that
    followed,       including     Visa,    MasterCard,      Discover,          American
    8
    Express, NYC Network, Comdata, and Legacy, MyGallons was unable
    to    secure    a    replacement           payment      processing      network.     Verona
    testified       that       a    number       of   companies       refused    immediately,
    without meeting or engaging in further communication.                                Verona
    also    asked        Melody         Wigdahl,      an    independent       contractor       who
    specialized in payment solutions for corporate clients, to help
    find an alternate payment processor.                       Wigdahl’s communication to
    Verona at the time of her search emphasized the barriers that
    had    been    created         by    the   negative       publicity     about     MyGallons.
    When    testifying         in       deposition,        however,   she    focused     on    the
    obstacles created by the type of platform sought by MyGallons
    and    its    lack    of       funding.        She     also   testified     that   Verona’s
    reputation was a problem.
    On     July    7,       2008,    GoGas     authorized       Verona    to    issue     a
    statement which provided:
    GoGas had agreements in place with Zenacon LLC and
    MyGallons LLC in order to provide support for the
    MyGallons program through the use of the Voyager
    payment processing network.   We believe the MyGallons
    program is an innovative business and it could offer
    Americans relief at the pump. . . . We are sorry that
    MyGallons and their launch have been harmed by the
    release   of   incorrect  information   and  confusing
    statements resulting in negative press.
    Verona,       MyGallons,        and     Zenacon     commenced      this    action    in
    August 2008 against U.S. Bancorp, Voyager, and GoGas for breach
    of contract, promissory estoppel, and tortious interference with
    contract and prospective contractual relations.                            The plaintiffs
    9
    alleged additional claims against U.S. Bancorp and Voyager for
    defamation, disparagement/injurious falsehood, and false light
    publicity.        Voyager filed counterclaims against the plaintiffs,
    including     a    claim    for   breach   of     contract   against     Verona   and
    Zenacon for failing to pay the charges made on the issued gas
    cards.
    The action was initially filed in the Eastern District of
    Pennsylvania.          When GoGas filed a motion to dismiss for lack of
    personal jurisdiction, the court transferred the case to the
    Eastern District of North Carolina.                 Thereafter, the plaintiffs
    amended their complaint to add claims for unfair and deceptive
    trade practices.           They ultimately dismissed their claims against
    GoGas.
    Prior       to    trial,    the   district    court    dismissed     Verona’s
    individual claims for breach of contract and promissory estoppel
    and all claims for tortious interference, false light publicity,
    and unfair trade practices.               It also denied USB’s motion filed
    under Daubert v. Merrell Dow Pharmaceuticals, Inc., 
    509 U.S. 579
    (1993), to exclude the testimony of the plaintiff’s two expert
    witnesses, Dr. Anca Micu and Paul Seitz.
    At the conclusion of the plaintiffs’ case at trial, the
    district court granted USB’s motion for judgment as a matter of
    law   on   all     of    Zenacon’s      claims,    except    for   its   breach    of
    contract claim, and all of Verona’s claims.                  The court submitted
    10
    the   remaining      claims           to    the    jury,       which       included      MyGallons’
    claims against USB for (1) breach of contract, (2) promissory
    estoppel,     and    (3)     defamation;               Zenacon’s       claim       for     breach     of
    contract; and Voyager’s counterclaim against Verona and Zenacon
    for breach of contract.
    In    its    verdict,       the        jury      found    for       USB     on    Zenacon      and
    MyGallons’        breach         of        contract         claims        and      on    MyGallons’
    promissory        estoppel       claim.           It     found       for        MyGallons      on    its
    defamation        claim    against          U.S.       Bancorp       and        Voyager,      awarding
    MyGallons $4 million in damages.                            And it found for Voyager on
    its breach of contract counterclaim against Verona and Zenacon,
    awarding it $1,096 in damages.
    USB    moved    for        judgment         as    a    matter        of    law,    or    in    the
    alternative, for a new trial on damages or for a remittitur.
    The court denied the motion.                           It upheld the defamation claim
    because “[a] reasonable jury could have found one or more of the
    defendants’       statements           to    be    false.”           The    court       declined      to
    alter the damages, finding that although it was unclear whether
    the jury gave any special damages, if they did award special
    damages,     “[a]         reasonable          jury          could     have        concluded         that
    defendants’ defamatory statements caused MyGallons’s inability
    to secure an alternative card processing network which, in turn,
    caused     MyGallons       to    suffer       pecuniary         loss.”            The    court      did,
    however,     state        that    “[i]f        the       jury       had    awarded       $4,000,000
    11
    exclusively for general damages, the court might be inclined to
    agree with defendants’ position that such award is excessive
    given    MyGallons’s      relatively     short    existence        and   compared      to
    awards in similar defamation cases.”                    The court rejected the
    defendants’ renewed argument that the plaintiff’s experts should
    not have been allowed to testify.               And finally, the court denied
    the motion for remittitur because it was inappropriate given
    that “the jury was not asked to separately identify what amount
    it was awarding for reputational harm, lost profits, or other
    monetary loss.”
    USB filed this appeal on March 2, 2012, challenging (1) the
    jury’s finding of defamation and (2) its award of $4 million in
    damages.
    II
    USB contends that on the defamation finding, it is entitled
    to   judgment    as   a   matter   of    law    because      its    desk    statements
    issued    in   response    to    MyGallons’      June   30    press      release     were
    substantially true and any resulting “sting” was caused by the
    true statement that MyGallons did not have a contract with USB.
    In response, MyGallons contends that having no contract was not
    the entire message of the desk statements and that when the
    statements      are   considered    as   a     whole,    they      communicated       the
    false     impression      that   there    had     not    been      any     contact     or
    12
    association       between      the    companies.          Thus,    MyGallons        contends
    that there was sufficient evidence from which the jury could
    have concluded that one or more of the statements in the desk
    statements were false.
    We review the district court’s denial of the motion for
    judgment as a matter of law de novo.                          See Konkel v. Bob Evans
    Farms,    Inc.,     
    165 F.3d 275
    ,    279       (4th    Cir.     1999).       And    in
    conducting our review, we take the evidence in the light most
    favorable to MyGallons and draw all reasonable inferences in its
    favor.    See 
    id.
    The parties agree that the defamation claim is governed by
    Minnesota    law       because       the    alleged       defamation      originated       in
    Minnesota.         They   also       agree      that     under    Minnesota        law,    the
    elements     of    a    defamation         claim    are:         “(1)    the     defamatory
    statement was communicated to someone other than the plaintiff;
    (2) the statement is false; (3) the statement tends to harm the
    plaintiff’s       reputation         and   to     lower    [the    plaintiff]        in    the
    estimation of the community; and (4) the recipient of the false
    statement    reasonably         understands         it    to     refer   to    a    specific
    individual.”        McKee v. Laurion, 
    825 N.W.2d 725
    , 729-30 (Minn.
    2013)    (alteration      in     original)        (internal       quotation        marks   and
    citations omitted).             A defamation claim cannot be based on a
    true     statement.         Id.      at    730.          “True    statements”        include
    statements that are “true in substance” and contain only “minor
    13
    inaccuracies of expression or detail.”                            Id.     In articulating
    this standard, the Minnesota courts explain that “substantial
    truth” means that “the substance, the gist, the sting, of the
    libelous charge [is] justified” and the statement “would have
    the same effect on the mind of the reader or listener as that
    which the pleaded truth would have produced.”                             Id. (alteration
    in     original)          (emphasis       added)        (internal        quotation        marks
    omitted).          Finally, the determination of truth or falsity is
    generally a question for the jury.                      Id.
    In        this     case,     USB’s        desk        statements        contain      four
    significant statements:              (1) USB “does not have a contract to do
    business with MyGallons.com”; (2) USB “did not authorize the use
    of its name in association with this venture”; (3) USB is “not
    affiliated         with    this     company”;       (4)        “there     are    no     ongoing
    negotiations to enter into any agreement with MyGallons.”
    The       jury     determined,       by     implication,          that     the     first
    statement was true because it found against MyGallons on its
    breach      of    contract       claim.     But,        in    concluding       that   USB   had
    defamed MyGallons, it found necessarily that one of the other
    statements        or    the   statements     “as        a     whole”    were    false.      See
    Jadwin v. Minneapolis Star & Tribune Co., 
    390 N.W.2d 437
    , 443
    (Minn. Ct. App. 1986).
    Even though USB’s statement that it did not have a contract
    with     MyGallons         was    true,     the     remaining           statements       fairly
    14
    communicated a total disassociation of the companies.                        USB used
    language to suggest that there had been nothing ongoing between
    the parties, stating that it “did not authorize the use of its
    name” in connection with MyGallons’ venture; that it was “not
    affiliated”    with    MyGallons;    and    that    “there      were    no    ongoing
    negotiations.”      Yet, the evidence showed that USB executives had
    heard from Verona about his concept for MyGallons, had met with
    MyGallons,    and   had    indeed   directed      MyGallons     to     establish    a
    pilot program though GoGas.               While there may have been some
    confusion about whether the proposed business relationship was
    to be a commercial one or consumer oriented, it cannot be said
    that the parties had not been negotiating or that they had no
    relationship.       USB employees had been working with GoGas and
    Verona   to   design      fleet   cards    that    used   the    logos       of   both
    MyGallons and Voyager, and there was evidence that USB was, as
    of June 27, 2008, a few days before MyGallons issued its press
    release, in the process of drafting a contract to implement a
    direct relationship between it and MyGallons.                    The suggestions
    that there had been no contact between the parties implied that
    what MyGallons had reported publicly in its press release was a
    complete fabrication, leading public commentators to refer to
    MyGallons as a fraud or a sham.            While MyGallons may have jumped
    the gun with its announcement on June 30, 2008, USB’s response
    was an overreaction that the jury could conclude gave a false
    15
    description of the relationship.               We conclude that a jury could
    reasonably    have      found   that     one    or    more      of    the   statements
    contained in USB’s desk statements were false, thus satisfying
    that essential element of a defamation claim.
    USB contends that even if one of the statements was false,
    any “sting” was caused by the true statement that MyGallons did
    not have a contract with USB for a nationwide consumer program.
    USB,    however,     does   not       present    evidence        to    support       this
    argument,    and   it    does   not    explain       why   we   should      reject    the
    jury’s conclusion that the sting was caused by the falsity of
    one or more of the other statements or the message communicated
    by the other statements taken “as a whole.”
    Accordingly, we conclude that the district court did not
    err in refusing to set aside the verdict on the ground that
    there was no substantial evidence to support the verdict.
    III
    USB also contends that the jury’s award of $4 million in
    damages was excessive and unsupportable.                     It argues that a $4
    million award “for general damages alone would be excessive,
    [so] the verdict cannot be upheld unless it is deemed to be
    comprised, at least in part, of special damages.”                             And with
    respect to special damages, it argues that MyGallons failed to
    prove the requisite causation.                 Alternatively, it argues that
    16
    the    special        damages        award    was     unsupported,       inasmuch     as
    “MyGallons         should    not     have    been    allowed     to   present     expert
    testimony seeking $208 million in lost profits” when the company
    had just started up and had no financing or profits.
    In defense of the award, MyGallons contends that (1) that
    “the jury’s lump sum award for all damages [must be] presumed to
    be a mix of general and special damages in the proportion most
    favorable to MyGallons”; (2) that there was sufficient evidence
    of causation for special damages; (3) that even if the award was
    entirely for general damages, it would not have been excessive;
    and (4) that the expert testimony was properly admitted in the
    discretion of the trial judge.
    Under Minnesota law, damage awards in defamation cases can
    be    for   (1)     general    damages       for    harm    to   reputation,    wounded
    feelings, and humiliation; or (2) special damages for “the loss
    of something having economic or pecuniary value.”                         Longbehn v.
    Schoenrock, 
    727 N.W.2d 153
    , 160 (Minn. Ct. App. 2007) (quoting
    Restatement (Second) of Torts § 575 cmt. b (1977)); see also
    Stuempges v. Parke, Davis & Co., 
    297 N.W.2d 252
    , 258-59 (Minn.
    1980).         Moreover,        Minnesota          courts    have     concluded     that
    “corporate plaintiffs stand on the same footing as individuals
    in defamation actions.”              Advanced Training Sys., Inc. v. Caswell
    Equip.      Co.,    
    352 N.W.2d 1
    ,     10    (Minn.   1984).      Consequently,
    corporations may not only receive awards for special damages in
    17
    defamation cases, but also for general damages for reputational
    harm.      See, e.g., Imperial Developers, Inc. v. Seaboard Sur.
    Co., 
    518 N.W.2d 623
    , 627 (Minn. Ct. App. 1994).
    In this case, the jury returned a general verdict awarding
    MyGallons     $4    million    in   damages      for    defamation     without
    specifying whether the $4 million was for general or special
    damages, or both.
    We begin our inquiry by assuming first, for purposes of
    analysis, that the jury award was only for general damages based
    on reputational injury.        On that assumption, we agree with USB
    that the award would have been excessive because a $4 million
    award for reputational harm to a startup company that had only
    publicly launched its business a few days before the defamation
    would be “so exorbitant as to shock the sense of the court.”
    Scott Fetzer Co. v. Williamson, 
    101 F.3d 549
    , 555 (8th Cir.
    1996)   (applying      that   standard     to   defamation   damages    under
    Minnesota law).        Even though MyGallons did receive extensive
    media attention with its startup announcement on June 30, 2008,
    and some 30,000 individuals enrolled or attempted to enroll in
    the program shortly thereafter, it was a nascent company with no
    capital, no financing, no customers who had yet used its planned
    consumer    program,    and   no    profit.       Any   public   reputation,
    therefore, was established only in the few days extending from
    June 30, 2008, into early July 2008.            We find no support in the
    18
    record or in the case law that a company in those circumstances
    would be entitled to millions of dollars in reputational damage.
    We   therefore     conclude        that    if    the   award    were    entirely       for
    general damages, it would have been excessive.
    Because   the   award      fails    if    based      completely    on    general
    damages, we will assume, as we must, that the award included at
    least some special damages, thus presenting the issues raised by
    USB about any award of special damages. USB argues that any
    special damages award could not stand because the plaintiffs
    failed    to   prove    causation         and,    in   any    event,    were    able    to
    justify such an award only with inadmissible expert testimony.
    Under Minnesota law, special damages are recoverable only
    for “actual and special pecuniary loss.”                      Stuempges, 297 N.W.2d
    at 258.     To recover such damages, a plaintiff must show (1) the
    “loss of something having economic or pecuniary value” and (2)
    sufficient     causation      --    that    the    defamatory      statement      was    a
    “substantial factor in bringing about the harm.”                        Longbehn, 
    727 N.W.2d at 160
     (internal quotation marks omitted).
    In support of its argument that the plaintiffs failed to
    prove    causation,     USB   points       to    the   facts    (1)    that    MyGallons
    failed    to   call     any   of    the     “potential       replacement       [payment]
    processors”       as    witnesses;         (2)     that       Melody    Wigdahl,        an
    independent contractor retained by MyGallons to help find an
    alternative payment processor, identified other factors as the
    19
    impediments       to     MyGallons’           securing        an     alternative          payment
    network;    and       (3)    that    Verona       could       not     testify      as     to    the
    influence       of     the     defamation           on       the     alternative          payment
    processors because the district court sustained objections to
    that line of questioning as hearsay and without foundation.
    Even so, we conclude that there was sufficient evidence
    from    which     a    jury       could    have      found         causation.           The    desk
    statements      issued       by    USB     ignited       a    wave     of    bad    press       for
    MyGallons, with MyGallons labeled as a “fraud” and a “scam.”
    Verona testified that although there were alternative payment
    networks    and       that    he    believed        that     securing       another       network
    “wasn’t going to be that much of a challenge . . . with Wright
    Express which is Voyager’s biggest competitor or with Comdata
    and    MasterCard       or    Visa       or    another        payment       network,”         every
    network refused to work with MyGallons and that he “couldn’t
    even name all of the companies that didn’t have meetings with
    [us]    that    just        turned    us      down       immediately.”             He     further
    testified that alternative payment processors would ask about
    “the series of events that led up to us calling them.”                                        Verona
    concluded that “it was apparent that we weren’t going to be able
    to get anywhere as long as we had all of this press directed at
    us and [were] being portrayed as a fraud.”
    The evidence showed further that Wigdahl had sent an email
    to MyGallons during the period following the defamation stating
    20
    that “unfortunately, the negative information online is being
    brought up in every call back so far. . . .                                  What would you
    suggest    as    a   response    to    the       negative      information            available
    online about MyGallons?”              In addition, Wigdahl testified that,
    as to Sutton Bank, a potential payment processor, “the issue
    [was] the fact that U.S.B. had cancelled the program.”
    From    this     evidence,       we    conclude         that    a    reasonable         jury
    could   draw     reasonable      inferences         of    causation.                See,    e.g.,
    DeJarnette v. Corning, Inc., 
    133 F.3d 293
    , 297 (4th Cir. 1998)
    (noting that juries can draw “reasonably probable” inferences to
    establish causation); Lovelace v. Sherwin-Williams Co., 
    681 F.2d 230
    , 241 (4th Cir. 1982) (“[T]he question of sufficiency goes
    simply to the reasonableness of drawing the necessary inference
    of causation from the indirect evidence”); Stuempges, 297 N.W.2d
    at 259 (finding that it was reasonable for a jury to find that
    the plaintiff’s inability to find employment was caused by a
    supervisor’s poor recommendation).
    We    agree,     however,    with       USB    that      any    award          of   special
    damages    was    influenced     by    the       expert      testimony         of    a   witness
    improperly       allowed   to    testify,         in     violation           of     Daubert    v.
    Merrell    Dow    Pharmaceuticals,          Inc.,      
    509 U.S. 579
          (1993).      To
    provide evidence of lost profits, MyGallons used the testimony
    of   two    expert     witnesses,          Dr.     Anca      Micu,       a     professor       of
    marketing, and Paul Seitz, a certified public accountant.                                     Dr.
    21
    Micu projected that over a three-year period beginning July 1,
    2008, Mygallons could have achieved about 3.3 million members
    “if they would have been in business as planned.”                           Based on that
    projected      membership,       Seitz      estimated      that    MyGallons          suffered
    $208 million in lost profits.                 USB argues that because Dr. Micu
    lacked       experience     in   forecasting          sales    and    used       an    overly
    optimistic and flawed method to predict membership, she should
    not have been allowed to give her opinions.
    Dr.      Micu’s      experience          was        centered        on     marketing
    effectiveness.        She had a Ph.D. in strategic communications, an
    MBA in marketing, and a BS in finance and was a professor of
    marketing at Sacred Heart University, where she taught courses
    in     advertising,       marketing         research,      digital        marketing,      and
    consumer       behavior.         She        acknowledged,         however,       that      her
    expertise was not in sales forecasting and that “sales [are] not
    used    as    an    effectiveness        measure      of    advertising         efforts     or
    spending.”         Nonetheless, she claimed that she was qualified to
    give    her    opinions     based      on    her   expertise         in    “communication
    effectiveness or persuasion with purchase intent.”
    To project the future membership of MyGallons and therefore
    its profits, Dr. Micu employed a “funnel approach.”                              Under this
    approach      she   began    with   the       market’s      overall       size    and     then
    narrowed it to an estimate of actual memberships by considering
    those who were aware of the MyGallons brand, the traffic to its
    22
    site, actual signups, and a projected growth rate and attrition.
    She benchmarked MyGallons’ growth against industry giants such
    as   Apple,   Costco,    Netflix,    and    eHarmony,       and    she     did    not
    reference any startup companies.             In using the experience of
    those large, successful companies as benchmarks, Dr. Micu did
    not consider whether MyGallons had the resources, financing, or
    experience    necessary    for     such    growth    or,     indeed,      even    as
    necessary to carryout its own business plan.                 She also did not
    consider    the   real   circumstances      that    could    cause       MyGallons’
    business plan to fail.         For instance, Dr. Micu did not take into
    account the viability of MyGallons’ plan if gas prices dropped,
    a puzzling omission given the fact that gas prices actually fell
    in the months after MyGallons announced its business plan.                        Of
    course, with falling gas prices, the whole purpose of MyGallons’
    gas payment plan would be defeated, as it was designed to hedge
    against rising gas prices.
    In sum, we conclude that far from resting on the requisite
    “reliable foundation” that was required for such testimony, Dr.
    Micu’s    projections    ignored    business   realities          and    relied   on
    sheer    speculation.     We    therefore    conclude       that   the     district
    court abused its discretion in admitting Dr. Micu’s testimony
    under the standards required by both Federal Rule of Evidence
    702 and Daubert.
    23
    Without Dr. Micu’s projected membership, Seitz had no basis
    for    his   estimate     that      MyGallons      suffered         $208       million   in
    damages.      And without this figure, we find no basis in the
    record   from   which     a    jury     could    conclude       that,     as    a   startup
    company without prior experience in consumer hedging and with
    only days of publicity, MyGallons sustained a loss justifying a
    substantial special damages award.                 See Boucher v. U.S. Suzuki
    Motor Corp., 
    73 F.3d 18
    , 21 (2d Cir. 1996) (“Where lost future
    earnings are at issue, an expert’s testimony should be excluded
    as    speculative    if       it   is    based     on   unrealistic            assumptions
    regarding    the    plaintiff’s         future     .    .   .    prospects”);        Tyger
    Constr. Co. v. Pensacola Constr. Co., 
    29 F.3d 137
    , 142-43 (4th
    Cir. 1994) (concluding that baseless expert testimony should not
    have been admitted).
    In sum, we conclude that a $4 million award would have been
    excessive if entered for only general damages and that a $4
    million award of special damages or some combination of general
    and special damages would have been unsupported by admissible
    evidence.       Accordingly,       we     vacate    the     award    of    damages       and
    remand for a new trial on damages.
    For the reasons given, the judgment of the district court
    is
    AFFIRMED IN PART, VACATED IN PART,
    AND REMANDED FOR FURTHER PROCEEDINGS.
    24