Douglas Ghee, as personal representative of the Estate of Billy Fleming v. USAble Mutual Insurance Company d/b/a Blue Cross Blue Shield of Arkansas and Blue Advantage Administrators of Arkansas. ( 2023 )


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  • Rel: March 31, 2023
    Notice: This opinion is subject to formal revision before publication in the advance sheets of Southern
    Reporter. Readers are requested to notify the Reporter of Decisions, Alabama Appellate Courts, 300
    Dexter Avenue, Montgomery, Alabama 36104-3741 ((334) 229-0650), of any typographical or other
    errors, in order that corrections may be made before the opinion is printed in Southern Reporter.
    SUPREME COURT OF ALABAMA
    OCTOBER TERM, 2022-2023
    __________________________________
    1200485
    __________________________________
    Douglas Ghee, as personal representative of the Estate of Billy
    Fleming, deceased
    v.
    USAble Mutual Insurance Company d/b/a Blue Cross Blue
    Shield of Arkansas and Blue Advantage Administrators of
    Arkansas
    Appeal from Calhoun Circuit Court
    (CV-15-900383.80)
    PARKER, Chief Justice.1
    Douglas Ghee, as the personal representative of the estate of Billy
    1Thiscase was originally assigned to another Justice and was
    reassigned to Chief Justice Parker.
    1200485
    Fleming, deceased, appeals a judgment of the Calhoun Circuit Court
    dismissing Ghee's wrongful-death claim against USAble Mutual
    Insurance Company d/b/a Blue Cross Blue Shield of Arkansas and Blue
    Advantage Administrators of Arkansas ("Blue Advantage"). The circuit
    court correctly dismissed the aspect of Ghee's claim that, on the face of
    the complaint, was based on an insurance-benefits decision by Blue
    Advantage. The court erred, however, by dismissing the aspect of Ghee's
    claim that was based on Blue Advantage's alleged provision of medical
    advice, because it was not clear from the complaint that that aspect was
    based on an insurance-benefits decision. Accordingly, we affirm the
    judgment in part and reverse it in part.
    I. Facts
    As required in an appeal of a dismissal under Rule 12(b)(6), Ala. R.
    Civ. P., the underlying facts before this Court are those alleged in Ghee's
    operative complaint. See Sumter Cnty. Bd. of Educ. v. University of W.
    Alabama, 
    349 So. 3d 1264
    , 1265 (Ala. 2021). Blue Advantage was the
    claims administrator for Fleming's employee-health-benefits insurance
    plan. The plan was subject to the Employee Retirement Income Security
    Act of 1974 ("ERISA"), 
    29 U.S.C. § 1001
     et seq.
    2
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    In June 2013, Fleming went to a hospital's emergency department
    and was diagnosed with constipation and fecal impaction. A doctor
    recommended that he undergo a subtotal colectomy. However, "an agent
    [of Fleming's surgeon] called [Fleming] and informed him that he could
    not have the surgery because [Blue Advantage] had decided that a lower
    quality of care -- continued non-surgical management -- was more
    appropriate …." Ghee's complaint at p. 5. After Blue Advantage denied
    coverage for surgery,
    "[Fleming] and his family then had multiple conversations
    with agents of [Blue Advantage] in an unsuccessful attempt
    to convince the company that the higher quality of care
    (surgery, as recommended by [Fleming]'s doctors) was the
    more appropriate course. Ultimately, an agent of [Blue
    Advantage] suggested to [Fleming] that he return to [the
    hospital] in an attempt to convince hospital personnel and
    physicians to perform the surgery on an emergency basis."
    Id. at p. 6. Fleming returned to the emergency department three times
    but was not provided the surgery, and he was eventually taken to a
    different hospital. Fleming died on July 16, 2013, from "septic shock due
    to peritonitis due to colonic perforation." Id. at p. 8.
    Ghee commenced a wrongful-death action against Blue Advantage
    and other defendants. After multiple appeals to this Court and
    amendments of Ghee's complaint, the operative complaint alleged:
    3
    1200485
    "[Blue Advantage] had or voluntarily assumed ... a duty to act
    with reasonable care in determining the quality of health care
    that [Fleming] would receive; a duty not to provide [Fleming]
    with a quality of health care so low that it knew [Fleming] was
    likely to be injured or killed; and a duty to exercise such
    reasonable care, skill, and diligence as other similarly
    situated health care providers in the same general line of
    practice ordinarily have and exercise in a like case.
    "… [Blue Advantage] breached those duties ... as follows:
    "a. Negligently providing for a lower
    quality of healthcare for [Fleming];
    "b. Wantonly providing for a lower quality
    of healthcare for [Fleming];
    "c. Breaching the standard of care by (i)
    failing to provide a higher quality of healthcare to
    [Fleming] (necessary, life-saving surgery) and (ii)
    failing to communicate adequately with
    [Fleming's] healthcare providers regarding his
    need for surgery.
    "… Those breaches combined with the actions of other
    defendants as a legal cause of death for … Fleming, in that
    without the breaches, [Fleming] would have more likely than
    not survived.
    " … Ghee makes no complaint that [insurance] benefits
    were denied to [Fleming] .... Ghee's only complaint against
    [Blue Advantage], as detailed above, involves the quality of
    the benefit received, specifically that it was of such a low
    quality (did not include necessary surgery) that it caused
    [Fleming's] death. ... Ghee does not seek any benefits ... but
    instead only the wrongful death, punitive damages allowed by
    Alabama state law.
    4
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    "... To be clear, Ghee does not seek to hold [Blue
    Advantage] liable for a mere denial of benefits, but instead
    seeks to hold it liable for negligently undertaking to take
    charge of and controlling [Fleming]'s health care, for
    negligently interjecting itself as a healthcare provider for
    [Fleming] and then negligently giving [Fleming] medical
    advice, and for negligently providing a suboptimal standard
    of care (i.e. passive treatments instead of surgery).
    "… [Blue Advantage] did not just make administrative
    decisions, it interjected itself as [Fleming]'s medical provider,
    interfered with his treatment, and combined with [Fleming]'s
    medical providers to proximately cause his death. [Blue
    Advantage] crossed the line from claims administration into
    the practice of medicine."
    Ghee's second amendment to the complaint. Blue Advantage moved to
    dismiss Ghee's operative complaint under Rule 12(b)(6), arguing that his
    claims were defensively preempted by a provision of ERISA, 
    29 U.S.C. § 1144
    (a), under this Court's decision in Hendrix v. United Healthcare
    Insurance Co. of the River Valley, 
    327 So. 3d 191
     (Ala. 2020). The circuit
    court granted Blue Advantage's motion to dismiss and certified the
    court's order as a final judgment under Rule 54(b). Ghee appeals.
    II. Standard of Review
    "The appropriate standard of review under Rule 12(b)(6)[, Ala.
    R. Civ. P.,] is whether, when the allegations of the complaint
    are viewed most strongly in the pleader's favor, it appears
    that the pleader could prove any set of circumstances that
    would entitle [it] to relief. In making this determination, the
    Court does not consider whether the plaintiff will ultimately
    5
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    prevail, but only whether [it] may possibly prevail. ... [A] Rule
    12(b)(6) dismissal is proper only when it appears beyond
    doubt that the plaintiff can prove no set of facts in support of
    the claim that would entitle the plaintiff to relief."
    Nance v. Matthews, 
    622 So. 2d 297
    , 299 (Ala. 1993) (citations omitted).
    Blue Advantage's Rule 12(b)(6) motion to dismiss was based on defensive
    preemption under ERISA, which is an affirmative defense, see Butero v.
    Royal Maccabees Life Ins. Co., 
    174 F.3d 1207
    , 1212 (11th Cir. 1999).
    When a Rule 12(b)(6) motion is based on an affirmative defense,
    dismissal is proper only if the applicability of the defense is clear from
    the complaint. Crosslin v. Health Care Auth. of Huntsville, 
    5 So. 3d 1193
    ,
    1195-96 (Ala. 2008).
    III. Analysis
    As a plurality of this Court explained in Hendrix v. United
    Healthcare Insurance Co. of the River Valley, 
    327 So. 3d 191
     (Ala. 2020),
    defensive preemption under ERISA bars certain state-law claims:
    "ERISA governs 'voluntarily established health and
    pension plans in private industry.' Kennedy v. Lilly Extended
    Disability Plan, 
    856 F.3d 1136
    , 1138 (7th Cir. 2017). It
    'comprehensively regulates, among other things, employee
    welfare benefit plans that, "through the purchase of insurance
    or otherwise," provide medical, surgical, or hospital care, or
    benefits in the event of sickness, accident, disability, or death.
    ... 
    29 U.S.C. § 1002
    (1).' Pilot Life Ins. Co. v. Dedeaux, 
    481 U.S. 41
    , 44, 
    107 S.Ct. 1549
    , 
    95 L.Ed.2d 39
     (1987).
    6
    1200485
    "ERISA's express preemption provision, ... 
    29 U.S.C. § 1144
    (a), provides that ERISA 'shall supersede any and all
    State laws insofar as they may now or hereafter relate to any
    employee benefit plan.' State law that may be preempted
    because it relates to an ERISA employee-benefit plan
    'includes all laws, decisions, rules, regulations, or other State
    action having the effect of law.' 
    29 U.S.C. § 1144
    (c)(1). This
    includes civil causes of action brought pursuant to state
    law. Aldridge v. DaimlerChrysler Corp., 
    809 So. 2d 785
    , 792
    (Ala. 2001) ('ERISA's express preemption provision ... "defeats
    claims that seek relief under state-law causes of action that
    'relate to' an ERISA plan." ' (quoting Butero v. Royal
    Maccabees Life Ins. Co., 
    174 F.3d 1207
    , 1215 (11th Cir.
    1999))); Seafarers' Welfare Plan v. Dixon, 
    512 So. 2d 53
     (Ala.
    1987) (holding that causes of action alleging breach of
    contract and bad-faith failure to pay insurance benefits were
    preempted by ERISA). …
    "....
    "The preemption language used in § [1144(a)] is
    'deliberately expansive.' Pilot Life Ins. Co., 
    481 U.S. at 46
    , 
    107 S.Ct. 1549
    . It is aimed at ' "eliminating the threat of
    conflicting or inconsistent State and local regulation of
    employee benefit plans." ' 
    Id. at 46
    , 
    107 S.Ct. 1549
     (quoting
    120 Cong. Rec. 29197 (1974)). See also Egelhoff v. Egelhoff,
    
    532 U.S. 141
    , 148, 
    121 S.Ct. 1322
    , 
    149 L.Ed.2d 264
    (2001) (stating that a 'principal goal[] of ERISA' was 'to enable
    employers "to establish a uniform administrative scheme,
    which provides a set of standard procedures to guide
    processing of claims and disbursement of benefits" ' and that
    '[u]niformity is impossible ... if plans are subject to different
    legal obligations in different States' (quoting Fort Halifax
    Packing Co. v. Coyne, 
    482 U.S. 1
    , 9, 
    107 S.Ct. 2211
    , 
    96 L.Ed.2d 1
     (1987))); Kuhl v. Lincoln Nat'l, Health Plan of Kansas City,
    Inc., 
    999 F.2d 298
    , 301 (8th Cir. 1993) ('Consistent with the
    decision to create a comprehensive, uniform federal scheme
    7
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    for regulation of employee benefit plans, Congress drafted
    ERISA's preemption clause in broad terms.').
    "A state law relates to a benefit plan 'if it has a
    connection with or reference to such a plan.' Shaw v. Delta Air
    Lines, Inc., 
    463 U.S. 85
    , 97, 
    103 S.Ct. 2890
    , 
    77 L.Ed.2d 490
    (1983). A state law has an impermissible connection to an
    ERISA plan if it ' "governs ... a central matter of plan
    administration" or "interferes with nationally uniform plan
    administration." ' Gobeille v. Liberty Mut. Ins. Co., 
    577 U.S. 312
    ,      
    136 S.Ct. 936
    ,     943,     
    194 L.Ed.2d 20
    (2016) (quoting Egelhoff, 
    532 U.S. at 148
    , 
    121 S.Ct. 1322
    ).
    ' "[A] state law may 'relate to' a benefit plan, and thereby be
    preempted, even if the law is not specifically designed to affect
    such plans, or the effect is only indirect." ' Weems v. Jefferson-
    Pilot Life Ins. Co., 
    663 So. 2d 905
    , 908 (Ala.
    1995) (quoting Ingersoll-Rand Co. v. McClendon, 
    498 U.S. 133
    , 139, 
    111 S.Ct. 478
    , 
    112 L.Ed.2d 474
     (1990), quoting in
    turn Pilot Life Ins. Co., 
    481 U.S. at 47
    , 
    107 S.Ct. 1549
    )."
    327 So. 3d at 193-94, 199.
    Nevertheless, the United States Supreme Court has cautioned that
    the scope of ERISA defensive preemption must be understood in light of
    Congress's objectives:
    "[W]e have never assumed lightly that Congress has
    derogated state regulation, but instead have addressed claims
    of pre-emption with the starting presumption that Congress
    does not intend to supplant state law. Indeed, in cases like
    this one, where federal law is said to bar state action in fields
    of traditional state regulation, we have worked on the
    'assumption that the historic police powers of the States were
    not to be superseded by the Federal Act unless that was the
    clear and manifest purpose of Congress.'
    8
    1200485
    "... Section [1144(a)] marks for pre-emption 'all state
    laws insofar as they ... relate to any employee benefit plan'
    covered by ERISA, and one might be excused for wondering,
    at first blush, whether the words of limitation ('insofar as they
    ... relate') do much limiting. If 'relate to' were taken to extend
    to the furthest stretch of its indeterminacy, then for all
    practical purposes pre-emption would never run its course, for
    '[r]eally, universally, relations stop nowhere.'[2] But that, of
    course, would be to read Congress's words of limitation as
    mere sham, and to read the presumption against pre-emption
    out of the law whenever Congress speaks to the matter with
    generality. ...
    "... '[A] law "relates to" an employee benefit plan, in the
    normal sense of the phrase, if it has a connection with or
    reference to such a plan.' ... [As to the] question whether the
    [subject state] laws have a 'connection with' the ERISA plans,
    ... an uncritical literalism is no more help than in trying to
    construe 'relate to.' For the same reasons that infinite
    relations cannot be the measure of pre-emption, neither can
    infinite connections. We simply must ... look ... to the
    objectives of the ERISA statute as a guide to the scope of the
    state law that Congress understood would survive.
    "....
    "... [Section 1144] indicates Congress's intent to
    establish the regulation of employee welfare benefit plans 'as
    exclusively a federal concern.' ... [I]n passing § [1144(a)],
    Congress intended
    " 'to ensure that plans and plan sponsors would be
    subject to a uniform body of benefits law; the goal
    2Indeed, "as many a curbstone philosopher has observed,
    everything is related to everything else." California Div. of Labor
    Standards Enf't v. Dillingham Constr., N.A., Inc., 
    519 U.S. 316
    , 335
    (1997) (Scalia, J., concurring).
    9
    1200485
    was to minimize the administrative and financial
    burden of complying with conflicting directives
    among States or between States and the Federal
    Government ..., [and to prevent] the potential for
    conflict in substantive law ... requiring the
    tailoring of plans and employer conduct to the
    peculiarities of the law of each jurisdiction.'
    "... The basic thrust of the pre-emption clause ... was to avoid
    a multiplicity of regulation in order to permit the nationally
    uniform administration of employee benefit plans."
    New York State Conf. of Blue Cross & Blue Shield Plans v. Travelers Ins.
    Co., 
    514 U.S. 645
    , 654-57 (1995) (citations omitted). Accordingly, as
    stated above, "[a] state law has an impermissible connection to an ERISA
    plan if it ' "governs ... a central matter of plan administration" or
    "interferes with nationally uniform plan administration." ' " Hendrix, 327
    So. 3d at 199 (citations omitted). "Pre-emption does not occur ... if the
    state law has only a 'tenuous, remote, or peripheral' connection with
    covered plans." District of Columbia v. Greater Washington Bd. of Trade,
    
    506 U.S. 125
    , 130 n.1 (1992) (citation omitted).
    Given these principles, legal scholars have described the line
    between preempted and nonpreempted claims, in the context of tort
    claims alleging medical negligence, as follows:
    "If the claim ... is based on the assertion of ordinary
    malpractice and vicarious liability, not based upon the denial
    10
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    of coverage or benefits, it is simply not preempted. On the
    other hand, if the claim is that the plan wrongly denied
    benefits such as hospitalization, that would be a benefits-
    denied case and preempted, even if the coverage decision was
    made negligently."
    2 Dan B. Dobbs et al., The Law of Torts § 318, at 271 (2d ed. 2011)
    (footnotes omitted).
    "Generally, state tort laws for various types of
    negligence ... are preempted as they apply to the basic activity
    of an ERISA plan. ... In claims arising out of physical injury
    or even death caused by someone related to the plan to a
    claimant or a [decedent] who was a plan participant,
    preemption depends on the relationship to the person's
    ERISA duties. If claims arise because of negligence in the
    administration of the ERISA plan, then the claim is
    preempted. However, if the claim is a medical malpractice
    action, then it is not preempted."
    1A Steven Plitt et al., Couch on Insurance § 7:42 (3d ed. 2010) (footnote
    omitted).
    In Hendrix, a three-Justice plurality of this Court applied
    principles of ERISA defensive preemption to a case in which the plaintiff,
    like Ghee, alleged that a decedent's ERISA health-insurance-plan
    administrator had voluntarily undertaken a duty of a health-care
    provider. In that case, the decedent was injured in an automobile
    accident and then died after the plan administrator refused to approve
    payment for treatment recommended by his physician. The decedent's
    11
    1200485
    personal representative commenced a wrongful-death action against the
    plan administrator. As the plurality detailed:
    "[A]fter [the decedent's] treating physician ordered inpatient
    rehabilitation, representatives of the hospital and a
    rehabilitation facility 'all contacted [the plan administrator]
    numerous times in an attempt to get [the decedent] admitted
    to an inpatient facility.' [The plaintiff] assert[ed] that [the
    plan administrator] then 'imposed itself as [the decedent's]
    health care provider, took control of [his] medical care, and
    made a medical treatment decision that [he] should not
    receive further treatment, rehabilitation, and care at an
    inpatient facility.' [The plaintiff] asserted in the complaint
    that, instead, [the plan administrator] 'made the medical
    treatment decision that [the decedent] should be discharged
    to his home ... and receive a lower quality of care (i.e., home
    health care) than had been ordered by [his] physicians,
    therapists, and nurses.' Because [the plan administrator]
    rejected [the decedent's] request for inpatient rehabilitation,
    [he] was sent home. [The decedent] died ... due to a pulmonary
    thromboembolism, which, the complaint assert[ed], would not
    have occurred had [the plan administrator] approved
    inpatient rehabilitation.
    "... [The plaintiff] alleged that [the plan administrator]
    " 'voluntarily assumed one or more of the following
    duties ...[:] (1) a duty to act with reasonable care in
    determining the quality of health care that [the
    decedent] would receive; (2) a duty to not provide
    to [the decedent] a quality of health care so low
    that it knew that [the decedent] was likely to be
    injured or killed; and/or (3) a duty to exercise such
    reasonable care, skill, and diligence as other
    similarly situated health care providers in the
    same general line of practice ordinarily have and
    exercise in a like case.'
    12
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    "[The plaintiff] alleged further that [the plan administrator]
    " 'negligently and wantonly breached the standard
    of care that applied to [the plan administrator's]
    voluntarily undertaken duties in one or more of
    the following respects: (a) by providing healthcare
    for [the decedent] that fell beneath the standard of
    care; (b) by making the medical treatment decision
    and mandating that [the decedent] not receive
    further treatment, rehabilitation, and care at an
    inpatient facility following his discharge from [the
    hospital]; (c) by violating a physician's orders
    which required that [the decedent] receive further
    treatment, rehabilitation, and care at an inpatient
    facility following his discharge from [the hospital];
    (d) by interfering with [the decedent's] medical
    care and preventing him from receiving further
    treatment, rehabilitation, and care at an inpatient
    facility following his discharge from [the hospital].'
    "... [T]he complaint demonstrate[d] that, based on the
    recommendation of his treating physician ..., [the decedent]
    wanted to be admitted to an inpatient-rehabilitation facility,
    that his medical providers requested [the plan administrator]
    pay for that course of treatment pursuant to an insurance
    policy that is part of an ERISA-governed plan, that [the plan
    administrator] denied that request, and that [the decedent]
    was unable to participate in inpatient rehabilitation because
    [the plan administrator] refused to pay for it."
    327 So. 3d at 194-95.
    After surveying relevant federal precedent, the plurality reasoned:
    "[The plaintiff] seeks to punish [the plan administrator] for a
    death that allegedly resulted because of a denial of benefits.
    Thus, ... [the plaintiff]'s claim 'is, at bottom, "[b]ased on the
    13
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    alleged improper processing of a claim for benefits" ' and, if
    allowed to proceed, would ' "interfere[] with nationally
    uniform plan administration." ' Any 'medical treatment
    decision' made by [the plan administrator] was made in its
    role as the administrator of the health-benefit plan, not as a
    health-care provider."
    Id. at 201 (citations omitted). The plurality rejected the plaintiff's
    argument that the claim was not preempted because it involved a
    medical-treatment decision, reasoning:
    "There are no facts alleged in the complaint in the
    present case supporting [the plaintiff's] conclusory assertion
    that an agent of [the plan administrator] voluntarily
    undertook a duty to act as [the decedent's] treating physician
    by taking 'control' of [the decedent's] treatment …. The
    complaint makes clear that [the decedent's] treating
    physician at the hospital recommended inpatient
    rehabilitation and that he applied for benefits from [the plan
    administrator] to pay for that treatment, but [the plan
    administrator] denied that request."
    Id. at 203. Accordingly, the plurality concluded that the plaintiff's claim
    "relate[d] to an ERISA-governed benefits plan" and was therefore
    defensively preempted under § 1144(a). Id. at 203.
    Justice Shaw, joined by Justice Bryan, concurred in the result,
    writing:
    "I am not convinced that the preemption provided by … §
    1144(a) bars a wrongful-death action in circumstances where
    an insurance company, allegedly acting to administer a
    health-benefit plan, in fact assumes medical care of its
    14
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    insured and by that action causes the death of the insured.
    However, after reviewing the particular complaint at issue in
    this case, I am not persuaded that, for the purpose of
    reviewing the trial court's entry of a dismissal under the
    applicable Rule 12(b)(6), Ala. R. Civ. P., standard of review,
    such preemption can be avoided."
    Id. at 204 (Shaw, J., concurring in the result). Three Justices dissented,
    and one Justice recused himself.
    Thus, in those separate opinions in Hendrix, a majority of the Court
    agreed that, under the facts alleged in the complaint, the claim was
    preempted by ERISA. "[I]f, in [a] prior case, a particular rationale
    supporting the result was agreed with by [a] majority of judges, even in
    separate opinions, the zone of their agreement constitutes binding
    precedent ...." Ex parte Ball, 
    323 So. 3d 1187
    , 1188 (Ala. 2020) (Parker,
    C.J., concurring specially); see, e.g., Bilbrey v. State, 
    531 So. 2d 27
    , 31-32
    (Ala. Crim. App. 1987) (applying this type of zone-of-agreement analysis
    to fragmented decision of United States Supreme Court), abrogated on
    other grounds, State v. Thrasher, 
    783 So. 2d 103
     (Ala. 2000); cf. Holk v.
    Snider, 
    295 Ala. 93
    , 94, 
    323 So. 2d 425
    , 426 (1976) ("[T]he resolution of
    an issue must be concurred in by the requisite number of judges[;] ... here,
    ... there was a concurrence of five judges in the determination that
    specific performance was warranted. This is the law of the case and was
    15
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    binding upon the trial court."). Therefore, the binding effect of Hendrix is
    that, under the allegations in that case -- a wrongful-death claim alleging
    that an ERISA plan administrator breached the duties of a health-care
    provider by declining to approve payment for a particular treatment --
    such a claim is preempted.
    In the present case, certain of the allegations in Ghee's complaint
    are indistinguishable from the allegations in Hendrix. Ghee alleged that
    Blue Advantage breached duties of a health-care provider by declining to
    approve payment for the proposed surgery. Even though that decision
    may have involved medical judgment, it was a decision about the
    administration of benefits. Hence, this aspect of Ghee's claim was
    ultimately an assertion that Blue Advantage was subject to state-law
    liability for the consequences of its coverage decision. Under Hendrix,
    such a claim is preempted. Accordingly, we affirm the dismissal of Ghee's
    claim to the extent that it was based on those allegations. 3
    3As  an alternative basis for reversal of the judgment, Ghee argues
    that the circuit court should have treated Blue Advantage's Rule 12(b)(6)
    motion as a summary-judgment motion, and allowed Ghee to conduct
    discovery, because Blue Advantage attached to the motion various
    insurance-plan documents that had not been attached to Ghee's
    complaint. However, under our analysis above, the preemption of the
    coverage-decision aspect of Ghee's claim is clear on the face of Ghee's
    16
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    Ghee's claim is not limited to those allegations, however. Unlike the
    complaint in Hendrix, Ghee's complaint further alleges that, after Blue
    Advantage had made its coverage decision declining to approve payment
    for the requested surgery, Blue Advantage then went further and
    suggested that Fleming return to the hospital's emergency department
    to try to obtain the surgery on an emergency basis. Ghee argues that his
    complaint can be read as alleging that Blue Advantage, independently of
    its decision to deny coverage for the surgery, medically advised him to
    return to the hospital and seek the surgery on an emergency basis.
    In Hendrix, as a result of the caveat in Justice Shaw's special
    writing, the majority's decision left open the possibility that a claim
    against an ERISA plan administrator might not be preempted if the
    plaintiff sufficiently alleges that the administrator, separate and apart
    complaint; it is not based in any way on the plan documents attached to
    Blue Advantage's motion. Therefore, any alleged impropriety in Blue
    Advantage's attachment of those documents, or in the circuit court's
    consideration of them, is rendered harmless by our above analysis. See
    Hendrix, 327 So. 3d at 197-98 & n.5 (plurality opinion) (discussing
    plaintiff's argument that attachment of insurance documents rendered
    plan administrator's Rule 12(b)(6) motion a summary-judgment motion
    and noting: "[T]his Court can determine from [the plaintiff]'s complaint
    alone, without reference to the insurance documents, that her claim
    against [the plan administrator] 'relate[s] to' the health-benefit plan.").
    17
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    from the administrative function of processing a claim, negligently
    provided medical care to the plan beneficiary. See 327 So. 3d at 204
    (Shaw, J., concurring in the result) ("I am not convinced that the
    preemption provided by … § 1144(a) bars a wrongful-death action in
    circumstances where an insurance company, allegedly acting to
    administer a health-benefit plan, in fact assumes medical care of its
    insured and by that action causes the death of the insured."). 4
    Although relevant legal authority is sparse, it confirms that the
    type of claim contemplated by Justice Shaw's caveat is indeed not
    preempted. As outlined above, we start with a presumption that ERISA's
    defensive-preemption provision does not "bar state action in fields of
    traditional state regulation" involving " 'the historic police powers of the
    States,' " Travelers, 
    514 U.S. at 655
     (citation omitted). See Egelhoff v.
    Egelhoff, 
    531 U.S. 141
    , 151 (2001) (stating, in ERISA defensive-
    preemption case: "There is indeed a presumption against pre-emption in
    4The  plurality opinion in Hendrix alluded to a similar possibility.
    See 327 So. 3d at 203 (plurality opinion) ("There are no facts alleged in
    the complaint in the present case supporting [the plaintiff's] conclusory
    assertion that an agent of [the plan administrator] voluntarily undertook
    a duty to act as [the decedent's] treating physician by taking 'control' of
    [the decedent's] treatment ….").
    18
    1200485
    areas of traditional state regulation ...."). This presumption means that
    such state-law matters are not preempted " 'unless that was the clear and
    manifest purpose of Congress.' " Travelers, 
    514 U.S. at 655
     (citation
    omitted). To determine whether a state-law cause of action comes within
    Congress's manifest purpose in enacting § 1144(a), we must consider
    whether the cause of action, as presented under the facts of the case,
    " ' "governs ... a central matter of plan administration" or "interferes with
    nationally uniform plan administration," ' " Hendrix, 327 So. 3d at 199
    (plurality opinion) (citations omitted).
    As explained in Hendrix, to allow a negligence claim based on an
    ERISA plan administrator's medical decisions made in the course of plan
    administration would, ordinarily, "interfere[] with nationally uniform
    plan administration":
    "[The plaintiff's] claim 'is, at bottom, "[b]ased on the alleged
    improper processing of a claim for benefits" ' and, if allowed to
    proceed, would ' "interfere[] with nationally uniform plan
    administration." ' Any 'medical treatment decision' made by
    [the plan administrator] was made in its role as the
    administrator of the health-benefit plan .... The fact that a
    medical judgment is made in the course of denying a request
    for benefits does not mean that a cause of action seeking
    recovery for an injury or death resulting from that denial does
    not 'relate to' the relevant ERISA benefit plan."
    Id. at 201 (plurality opinion) (citations omitted). By contrast, if a plan
    19
    1200485
    administrator makes a medical decision outside its role as administrator,
    not in the course of a benefits determination, that decision is by definition
    not part of plan administration. Thus, there is no reason to think that
    allowing a claim based on negligence in such a decision will "interfere[]
    with nationally uniform plan administration," Egelhoff, 
    532 U.S. at 148
    .
    Hence, although the line between preempted and nonpreempted claims
    may not be easy to apply in practice, in principle it has been correctly
    drawn as follows. On one hand, claims "that the plan wrongly denied
    benefits," Dobbs, supra, or that "arise because of negligence in the
    administration of the ERISA plan," Plitt, supra, are preempted. On the
    other hand, claims "based on the assertion of ordinary malpractice,"
    Dobbs, supra, are not preempted.
    There is a paucity of similar cases applying this preemption line,
    but one federal case illustrates when a claim may fall on the
    nonpreempted side of the line. In Bui v. American Telephone and
    Telegraph Co., 
    310 F.3d 1143
     (9th Cir. 2002), the plaintiff's decedent was
    working in Saudi Arabia. Due to a serious health condition, the
    decedent's doctor told him that he needed to undergo surgery within a
    week. The decedent tried to determine whether to leave or to stay in
    20
    1200485
    Saudi Arabia for the surgery, and he consulted with a doctor employed
    by the decedent's employer. The doctor advised the decedent to stay. The
    decedent checked into a hospital in Saudi Arabia, underwent two
    unsuccessful operations, one of which had never been performed at that
    hospital, and died. Id. at 1145-46.
    The plaintiff sued the decedent's employer, alleging that the
    employer (through its doctor) negligently advised the decedent to have
    the surgery in Saudi Arabia. The trial court entered a summary judgment
    for the employer, ruling that the claim was defensively preempted under
    ERISA (§ 1144). Id. at 1146.
    The United States Court of Appeals for the Ninth Circuit held that,
    given the procedural posture of the case, the claim could not be
    conclusively determined to be preempted. Id. at 1146, 1152-53. The court
    observed, consistently with our above analysis, that
    "[m]edical malpractice is one traditional field of state
    regulation that several circuits have concluded Congress did
    not intend to preempt. We join the Third, Fifth, and Tenth
    Circuits in holding that ERISA's preemption clause, 
    29 U.S.C. § 1144
    , does not preempt actions involving allegations of
    negligence in the provision of medical care ....
    "... [W]e look to the behavior underlying the allegations
    in the complaint to determine whether ERISA preempts a
    plaintiff's claims. If a claim alleges a denial of benefits, ERISA
    21
    1200485
    preempts it. A denial of benefits involves an administrative
    decision regarding coverage. ... [I]t is clear that ERISA
    preempts suits predicated on administrative decisions.
    Subjecting such decisions to an individual state's laws would
    subvert the intent of Congress to allow for the uniform
    administration of ERISA benefits ... by requiring
    administrators to follow many state laws instead of one
    federal law[ and] by interfering with the relationship between
    ERISA administrators and beneficiaries ....
    "If a claim alleges medical malpractice, however, ...
    ERISA does not preempt it and ... state law governs. ... [I]t is
    clear that state medical malpractice standards should not be
    preempted. They do not mandate employee benefit structures
    or their administration[ and] do not preclude uniform
    administrative practices .... In addition, they are state
    standards of general application that do not depend upon
    ERISA. Finally, they will not affect the relationships between
    principal ERISA participants when acting in their roles as
    principal ERISA participants. In short, they do not impinge
    upon Congress's stated goal for ERISA: to ensure uniform
    administrative enforcement."
    Id. at 1147-48 (footnotes omitted).
    In light of these principles, the court held that, given the facts
    before the trial court on the employer's summary-judgment motion, the
    claim based on the employer's negligent medical advice could not be
    conclusively determined to be preempted. Among other things, "it [was]
    unclear from the ... record whether [the employer] was acting as a direct
    service provider or an administrator" when it gave the advice. Id. at 1152.
    The court explained that "[t]he fact that [the employer] may have acted
    22
    1200485
    as an administrator at other times is irrelevant. What matters is the hat
    it was wearing during the time it committed the acts of which [the
    plaintiff] complains." Id. at 1153. And the plaintiff had "shown that a
    genuine issue of material fact exist[ed] regarding whether [the employer]
    was wearing the hat of an administrator or the hat of a service provider"
    when it gave the medical advice. Id.
    Although Bui was decided in a summary-judgment posture, the
    analysis in this case is very similar. Because this is an appeal of an order
    on a motion to dismiss, we must view the allegations of the complaint in
    the light most favorable to Ghee. Nance v. Matthews, 
    622 So. 2d 297
    , 299
    (Ala. 1993). Further, because the dismissal was based on an affirmative
    defense, we can affirm only if the applicability of the defense is clear from
    the complaint. Crosslin v. Health Care Auth. of Huntsville, 
    5 So. 3d 1193
    ,
    1195-96 (Ala. 2008). And similarly to the facts in Bui, here it is not clear
    from the complaint that Blue Advantage was acting within its role as
    plan administrator, in the course of plan administration, when it advised
    Fleming to go to the emergency department. At that time, Blue
    Advantage had already denied coverage and repeatedly confirmed its
    decision. Although it is possible to infer that Blue Advantage's agent so
    23
    1200485
    advised Fleming because of a desire to help him obtain coverage for the
    surgery, it is also possible to infer other motives, or even the absence of
    any particular motive. Given the posture of this case, it is not clear
    whether Blue Advantage was acting in the course of plan administration
    when it advised Fleming.
    Finally, we address an aspect of Blue Advantage's argument that
    requires a clarification. Within Blue Advantage's argument that the
    medical-advice aspect of Ghee's claim was preempted, Blue Advantage
    seems to intermix suggestions that this aspect was simply not viable as
    a medical-negligence claim. For example, Blue Advantage argues that
    Ghee's complaint did not establish that Blue Advantage's advice
    constituted medical services or that the advice caused Fleming's death.
    However, Blue Advantage apparently conflates the issue of ERISA
    preemption (an affirmative defense) with the issue whether this aspect
    of Ghee's claim states a cause of action (establishes the elements of
    negligence). The latter has no bearing on the former, because an
    affirmative defense necessarily assumes arguendo that the plaintiff has
    established the elements of the claim, see Brannon v. BankTrust, Inc., 
    50 So. 3d 397
    , 408 (Ala. 2010) (" 'An "affirmative defense" is defined as a
    24
    1200485
    "matter asserted by [the] defendant which, assuming the complaint to be
    true, constitutes a defense to it." ' For a position to constitute an
    affirmative defense assumes that the claim against which it is asserted
    is, in the absence of the assertion of that defense, a cognizable claim
    under Alabama law." (citation omitted)). Therefore, Blue Advantage's
    suggestions about the viability of the medical-advice aspect of Ghee's
    claim cannot establish that it is preempted; preemption is a separate
    matter that must be analyzed separately, as we have done above.
    For these reasons, it is not clear from the face of the complaint,
    viewed in the light most favorable to Ghee, that ERISA defensive
    preemption barred the aspect of his claim that alleged negligent medical
    advice. Accordingly, we reverse the dismissal of this aspect of the claim. 5
    5Blue  Advantage argues, as an alternative basis for affirmance of
    the judgment, that Ghee's claim failed to sufficiently state a cause of
    action for medical malpractice under the Alabama Medical Liability Act
    ("AMLA"), § 6-5-480 et seq. and § 6-5-540 et seq., Ala. Code 1975, or a
    cause of action for voluntary undertaking under common law.
    Blue Advantage argues that the claim was insufficient under
    AMLA because it did not establish that Blue Advantage was a "health
    care provider" as defined by AMLA and because the claim did not comply
    with AMLA's heightened pleading requirements. But Blue Advantage's
    argument incorrectly assumes that any claim of negligence that relates
    in some way to medical care must comply with AMLA. Notably, AMLA
    25
    1200485
    does not create a cause of action; rather, AMLA regulates certain existing
    common-law causes of action in tort or contract. See § 6-5-551; Collins v.
    Ashurst, 
    821 So. 2d 173
    , 176-77 & n.1 (Ala. 2001); Mobile Infirmary v.
    Delchamps, 
    642 So. 2d 954
    , 957 (Ala. 1994). Specifically, AMLA imposes
    restrictions on common-law claims against a "health care provider" for
    "medical injury" "based on a breach of the standard of care." See §§ 6-5-
    540, -543(a), -544(a), -546, -551; Ex parte Addiction & Mental Health
    Servs., Inc., 
    948 So. 2d 533
    , 535-37 (Ala. 2006); Ex parte Vanderwall, 
    201 So. 3d 525
    , 537 (Ala. 2015); Jenelle Mims Marsh, Alabama Law of
    Damages § 36:45, at 948-50 (6th ed. 2012). If one of those criteria is not
    true of the plaintiff's claim, that does not mean the plaintiff has no claim;
    it simply means the claim is not governed by AMLA. See Taylor v. Smith,
    
    892 So. 2d 887
    , 892-93 (Ala. 2004) (plurality opinion) ("[I]t does not follow
    that, because a [particular plaintiff] may not sue under [AMLA], such a
    suit is barred by [AMLA] .... [T]he [plaintiffs] are seeking recovery for
    damage[] and injuries [that were] not 'medical injuries[]' ....
    Consequently, [this action] is neither subject to -- nor barred by --
    [AMLA]."); cf. Vanderwall, 201 So. 3d at 537 (" ' "Just as the Alabama
    Legal Services Liability Act does not apply to every action against a
    person who is a lawyer, the AMLA does not apply to every action against
    a person who is a doctor." ' " (citations omitted)). Here, if Blue Advantage
    is correct that it was not a "health care provider," then the claim was not
    governed by AMLA. See Ex parte Sawyer, 
    892 So. 2d 898
    , 901-02 (Ala.
    2004). And if the claim was not governed by AMLA, then it was also not
    subject to AMLA's heightened pleading requirements. See Brown v. Endo
    Pharms., Inc., 
    38 F. Supp. 3d 1312
    , 1321-22 (S.D. Ala. 2014). Thus, Blue
    Advantage's argument under AMLA does not support affirming the
    dismissal of the medical-advice aspect of Ghee's claim.
    As for Blue Advantage's contention that this aspect of Ghee's claim
    failed to state a common-law cause of action for negligence based on a
    voluntary undertaking, this point was not raised or ruled on in the circuit
    court. A defendant's reason why a claim fails to state a cause of action
    (Rule 12(b)(6)) must be raised in a responsive pleading, in a motion for
    26
    1200485
    IV. Conclusion
    We affirm the dismissal of Ghee's wrongful-death claim against
    Blue Advantage insofar as Ghee sought to predicate liability on Blue
    Advantage's decision not to pay for the requested surgery or on any other
    judgment on the pleadings, or at trial. Rule 12(h)(2) ("Waiver or
    Preservation of Certain Defenses. ... A defense of failure to state a claim
    upon which relief can be granted ... may be made in any pleading
    permitted or ordered under Rule 7(a), or by motion for judgment on the
    pleadings, or at the trial on the merits."). Such an argument cannot be
    made for the first time on appeal, even as an alternative basis for
    affirmance. See 5C Charles A. Wright et al., Federal Practice and
    Procedure § 1392, at 530 (3d ed. 2004) ("According to the plain language
    of Rule 12(h)(2), the three enumerated defenses are waived if they are
    not presented before the close of trial. Thus, for example, they may not
    be asserted for the first time on appeal."); Sierra v. City of Hallandale
    Beach, 
    904 F.3d 1343
    , 1348 & n.6 (11th Cir. 2018) (holding that appellee
    could not raise, as basis for affirmance, new argument that appellant's
    complaint failed to state a claim); AntennaSys, Inc. v. AQYR Techs., Inc.,
    
    976 F.3d 1374
    , 1379 (Fed. Cir. 2020) (appellee raised failure-to-state-a-
    claim argument for first time on appeal; "Under Rule 12(h)(2), ... the
    defense of failure to state a claim for relief may be asserted in a
    responsive pleading or a motion for judgment on the pleadings, or in a
    motion to dismiss at trial. ... [S]uch a defense may not be presented for
    the first time on appeal absent 'unusual circumstances.' " (citations
    omitted)). See generally Arbaugh v. Y&H Corp., 
    546 U.S. 500
    , 507 (2006)
    ("[T]he objection that a complaint 'fail[s] to state a claim upon which
    relief can be granted,' Rule 12(b)(6), may not be asserted post-trial. Under
    Rule 12(h)(2), that objection endures up to, but not beyond, trial on the
    merits ....").
    27
    1200485
    action it took that was clearly part of processing Fleming's claim. We
    reverse the dismissal only as to the aspect of Ghee's claim that alleged
    that Blue Advantage negligently advised Fleming to seek the surgery on
    an emergency basis. We remand for further proceedings consistent with
    this opinion.
    AFFIRMED IN PART; REVERSED IN PART; AND REMANDED.
    Bolin, Special Justice, * concurs.
    Parker, C.J., concurs specially, with opinion.
    Stewart, J., concurs specially, with opinion, which Wise, J., joins.
    Mendheim, J., concurs in part and concurs in the result, with
    opinion.
    Bryan, J., and Moore, Special Justice,* dissent, with opinions.
    Shaw, Sellers, Mitchell, and Cook, JJ., recuse themselves.
    *Retired  Associate Justice Mike Bolin and Judge Terry Moore of the
    Alabama Court of Civil Appeals were appointed to serve as Special
    Justices in regard to this appeal.
    28
    1200485
    PARKER, Chief Justice (concurring specially).
    I write specially to respond to the special writing concurring in part
    and concurring in the result ("the partial concurrence"), specifically its
    critique of the main opinion's analogizing this case to Bui v. American
    Telephone & Telegraph Co., 
    310 F.3d 1143
     (9th Cir. 2002).
    Admittedly, there are points of similarity between defensive
    preemption and complete preemption under the Employee Retirement
    Income Security Act of 1974 ("ERISA"), 
    29 U.S.C. § 1001
     et seq. But there
    are also fundamental differences between these two kinds of preemption,
    differences that render the partial concurrence's distinction of Bui
    inapposite.
    Defensive preemption and complete preemption are based on
    different statutes, serve different purposes, and are determined using
    different legal tests. As noted in the main opinion, defensive preemption
    is based on 
    29 U.S.C. § 1144
    . That section expressly preempts all state-
    law causes of action that "relate to" an ERISA employee-benefit plan. §
    1144(a), (c)(1). The purpose of defensive preemption is to enable ERISA
    to provide a uniform nationwide scheme of administration of these plans,
    by eliminating inconsistent state regulation. See Pilot Life Ins. Co. v.
    29
    1200485
    Dedeaux, 
    481 U.S. 41
    , 46 (1987); Egelhoff v. Egelhoff, 
    532 U.S. 141
    , 148
    (2001); Hendrix v. United Healthcare Ins. Co. of the River Valley, 
    327 So. 3d 191
    , 199 (Ala. 2020) (plurality opinion). Because of that purpose, the
    broad test for defensive preemption is whether the state-law cause of
    action " ' "governs ... a central matter of plan administration" or
    "interferes with nationally uniform plan administration," ' " Hendrix, 327
    So. 3d at 199 (plurality opinion) (citations omitted).
    In contrast, complete preemption is based on 
    29 U.S.C. § 1132
    . That
    section provides a federal enforcement mechanism for ERISA's
    administrative scheme. In particular, the section provides private civil
    causes of action:
    "A civil action may be brought --
    "(1) by a[n ERISA-plan] participant or beneficiary
    --
    "...
    "(B) to recover benefits due to him
    under the terms of his plan, to enforce his
    rights under the terms of the plan, or to
    clarify his rights to future benefits under the
    terms of the plan;
    "...
    30
    1200485
    "(3) by a participant, beneficiary, or fiduciary (A)
    to enjoin any act or practice which violates any provision
    of this subchapter [('Protection of Employee Benefit
    Rights')] or the terms of the plan, or (B) to obtain other
    appropriate equitable relief (i) to redress such violations
    or (ii) to enforce any provisions of this subchapter or the
    terms of the plan ...."
    § 1132(a). The United States Supreme Court has concluded that § 1132's
    remedies were intended to be exclusive, completely preempting any
    state-law cause of action that duplicates, supplements, or supplants
    them. See Pilot Life, 
    481 U.S. at 54-56
    ; Ingersoll-Rand Co. v. McClendon,
    
    498 U.S. 133
    , 143-45 (1990); Aetna Health Inc. v. Davila, 
    542 U.S. 200
    ,
    209 (2004). Thus, unlike defensive preemption's broad purpose of
    eliminating all state regulation that would interfere with ERISA's
    administrative scheme, complete preemption's purpose is narrower: to
    make ERISA's own enforcement provisions the exclusive remedies for
    violations of ERISA and ERISA plans. The test for complete preemption
    then flows from that purpose. In the context of a state-law claim against
    a plan administrator for denial of medical-care coverage, the test is
    whether the claim is based on a duty that is dependent on ERISA or
    ERISA-plan terms. See Davila, 
    542 U.S. at 210
    .
    31
    1200485
    Because of these clear differences between defensive preemption
    and complete preemption, courts should be careful not to conflate or
    mingle the two in their analysis. Occasionally, courts have inadvertently
    slipped into that error. For example, the United States Court of Appeals
    for the Eleventh Circuit has admitted that it has done so in multiple prior
    decisions. See Cotton v. Massachusetts Mut. Life Ins. Co., 
    402 F.3d 1267
    ,
    1288-90 (11th Cir. 2005) (recognizing that court had previously made this
    error). It appears that the Supreme Court may also have done so in a
    nondispositive part of Davila. See 
    542 U.S. at
    218-21 & n.6. The Texas
    case cited by the today's partial concurrence did so as well. See
    Ambulatory Infusion Therapy Specialist, Inc. v. North Am. Adm'rs, Inc.,
    
    262 S.W.3d 107
    , 113-15 (Tex. App. 2008). And it seems that the Hendrix
    plurality opinion may have made the same (nondispositive) mistake. See
    327 So. 3d at 200, 202-03. Further, I myself made that mistake in my
    Hendrix dissent, arguing that a claim had not been shown to be
    defensively preempted because it was not clearly supplanted by the civil-
    enforcement mechanism of § 1132. See id. at 204-05 (Parker, C.J.,
    dissenting).
    32
    1200485
    That mistake is easy partly because there are genuine points of
    connection between the two kinds of preemption. First, in general, the
    set of completely preempted state-law causes of action is a subset of the
    set of defensively preempted state-law causes of action. See Cotton, 
    402 F.3d at
    1281 & n.14, 1288-89, 1292; Connecticut State Dental Ass'n v.
    Anthem Health Plans, Inc., 
    591 F.3d 1337
    , 1344 (11th Cir. 2009). This is
    because, if a state-law cause of action is completely preempted because it
    is essentially for a violation of ERISA or an ERISA plan, then ordinarily
    that cause of action will " ' "govern[] ... a central matter of plan
    administration"    or   "interfere[]   with   nationally    uniform    plan
    administration," ' " Hendrix, 327 So. 3d at 199 (plurality opinion)
    (citations omitted), and thus also be defensively preempted. See Cotton,
    
    402 F.3d at
    1281 n.14. 6 However, because complete preemption is a
    subset of defensive preemption, the logic does not work in the other
    direction. See 
    id.
     at 1281 & n.14, 1289. Specifically, the fact that a cause
    6I say "in general" and "ordinarily" because there are statutory
    exceptions to defensive preemption that apply to specific kinds of state
    regulation. See § 1144(b)(2)(A) ("insurance, banking, or securities"), (4)
    ("criminal law"). For cases within those exceptions, complete preemption
    may apply even though defensive preemption does not. See Cotton, 
    402 F.3d at
    1281 n.14.
    33
    1200485
    of action " ' "governs ... a central matter of plan administration" or
    "interferes with nationally uniform plan administration," ' " Hendrix, 327
    So. 3d at 199 (plurality opinion) (citations omitted), and thus is
    defensively preempted, does not always mean that that cause of action
    depends on an ERISA(-plan) duty and thus is completely preempted.
    Therefore, under a given set of facts, the inapplicability of complete
    preemption does not logically support an argument either for or against
    the applicability of defensive preemption. Hence, crucially as to the
    partial concurrence's distinction of Bui, the presence of certain facts that
    might negate complete preemption does not imply that defensive
    preemption is less likely than it would be if those facts were absent.
    Specifically, the possibility that, under Davila, the presence of an
    employee-doctor/patient     relationship     might    prevent     complete
    preemption does not imply that the absence of such a relationship
    supports defensive preemption.
    Second, as noted above, for a denial-of-coverage claim, the relevant
    test for complete preemption is whether the state-law cause of action is
    based on a legal duty that is dependent on ERISA or the terms of an
    ERISA plan. See Davila, 
    542 U.S. at 210
    . Although that concept of a
    34
    1200485
    dependent duty is the whole test for complete preemption, it is also a
    factor in analyzing defensive preemption. If a state-law cause of action is
    based on a duty that is ERISA-dependent, it is likely that allowance of
    that cause of action would " ' " interfere[] with nationally uniform plan
    administration," ' " Hendrix, 327 So. 3d at 199 (plurality opinion)
    (citations omitted), and thus that the cause of action is defensively
    preempted. On the other hand, if the cause of action is based on an
    independent duty, that may weigh in favor of concluding that the cause
    of action does not so interfere and thus is not defensively preempted.
    Again, however, the logical correlation is not one-to-one. So courts must
    be careful not to assume that the dependent-duty concept functions
    identically within analysis of complete preemption and defensive
    preemption.
    For these reasons, I believe that the partial concurrence's
    distinction of Bui is misplaced. Like the present case, Bui was a
    defensive-preemption case, but the partial concurrence seeks to
    distinguish it using reasoning from complete-preemption cases and cases
    that arguably conflated the analysis of the two kinds of preemption.
    35
    1200485
    Last, the partial concurrence attaches undue significance to Billy
    Fleming's purpose for telephoning USAble Mutual Insurance Company
    d/b/a Blue Cross Blue Shield of Arkansas and Blue Advantage
    Administrators of Arkansas ("Blue Advantage"). See ___ So. 3d at ___ ("If
    there was no administrative aspect to the telephone conversations, and
    instead they involved dispensing medical advice, it seems ERISA
    preemption would not apply. On the other hand, the telephone
    conversations merely could have been attempts by Fleming to get Blue
    Advantage to reconsider its benefits determination."). In determining
    whether Blue Advantage's advice was in the course of plan
    administration, a court's focus must be on the nature of that act under
    all the circumstances. Fleming's purpose is merely one relevant
    circumstance. Even if Fleming's sole purpose was to get Blue Advantage
    to reconsider its coverage decision, that does not necessarily mean that
    Blue Advantage's advice was about coverage.
    36
    1200485
    STEWART, Justice (concurring specially).
    Although I concur fully with the main opinion, I write to emphasize
    my belief that today's decision might have been reached by simple
    application of the pertinent standard of review.        The standard for
    granting a motion to dismiss based on an affirmative defense such as
    preemption is " ' " whether the existence of the affirmative defense
    appears clearly on the face of the pleading. " ' " Crosslin v. Health Care
    Auth. of Huntsville, 
    5 So. 3d 1193
    , 1195 (Ala. 2008) (quoting Jones v. Alfa
    Mut. Ins. Co., 
    875 So. 2d 1189
    , 1193 (Ala. 2003), quoting in turn Braggs
    v. Jim Skinner Ford, Inc., 
    396 So. 2d 1055
    , 1058 (Ala. 1981)). Here, it is
    clear from the face of the complaint that those claims that are based on
    the alleged wrongful denial of insurance benefits by USAble Mutual
    Insurance Company d/b/a Blue Cross Blue Shield of Arkansas and Blue
    Advantage Administrators of Arkansas ("Blue Advantage") are, indeed,
    preempted by the Employee Retirement Income Security Act of 1974
    ("ERISA"), 
    29 U.S.C. § 1001
     et seq. However, Douglas Ghee, as the
    personal representative of the estate of Billy Fleming, deceased, also
    alleges that Blue Advantage -- beyond its role as a health-benefits plan
    administrator -- negligently provided medical advice to Fleming.
    37
    1200485
    Viewing the allegations of that claim most strongly in Ghee's favor, as we
    must, the face of the complaint does not clearly and unequivocally
    establish that Ghee's claim alleging direct medical negligence by Blue
    Advantage is preempted under ERISA. Therefore, the dismissal as to
    that claim must be reversed.
    Wise, J., concurs.
    38
    1200485
    MENDHEIM, Justice (concurring in part and concurring in the result).
    I agree with the main opinion to the extent that it concludes that
    "certain of the allegations in [the] complaint are indistinguishable from
    the allegations in Hendrix[ v. United Healthcare Ins. Co. of the River
    Valley, 
    327 So. 3d 191
     (Ala. 2020) (plurality opinion)]," because Douglas
    Ghee, as the personal representative of the estate of Billy Fleming,
    deceased, alleged that USAble Mutual Insurance Company d/b/a Blue
    Cross Blue Shield of Arkansas and Blue Advantage Administrators of
    Arkansas ("Blue Advantage") "breached duties of a health-care provider
    by declining to approve payment for the proposed surgery. Even though
    that decision may have involved medical judgment, it was a decision
    about the administration of benefits." ___ So. 3d at ___. I also agree that
    Ghee's assertion that Blue Advantage employees suggested to Fleming
    during telephone conversations that he should return to the emergency
    room to obtain the colectomy on an emergency basis presents an
    allegation that Hendrix did not and that "it is not clear from the
    complaint that Blue Advantage was acting within its role as plan
    administrator, in the course of plan administration, when it advised
    Fleming to go to the emergency department." 
    Id.
     at ___. In other words,
    39
    1200485
    the main opinion correctly concludes that the complaint's allegations do
    not completely foreclose the possibility that Blue Advantage employees
    provided medical advice to Fleming -- a claim that would not be
    preempted by the Employee Retirement Income Security Act of 1974
    ("ERISA"), 
    29 U.S.C. § 1001
     et seq. -- rather than potentially being
    negligent in the administration of its ERISA plan -- which would be
    preempted.
    However, in reaching the foregoing conclusion, the main opinion
    draws an inapt parallel to Bui v. American Telephone & Telegraph Co.,
    
    310 F.3d 1143
     (9th Cir. 2002). The medical-advice claim the Bui court
    concluded was not preempted is simply not analogous to Ghee's claim.
    Thus, although I agree with the main opinion's ultimate conclusion that
    we cannot determine whether Ghee's claim based on his telephone-
    conversation allegations should be preempted at this motion-to-dismiss
    stage of the litigation, I concur only in the result to that portion of the
    main opinion.
    The Bui court summarized its relevant facts as follows:
    "In the week before his death, [Hung M.] Duong knew
    his situation was critical. His physician had told him that he
    needed to undergo surgery, either in Saudi Arabia or
    elsewhere, in less than a week. Duong attempted to determine
    40
    1200485
    whether he should remain in Saudi Arabia for surgery or
    whether he should leave the country to seek treatment.
    "Duong consulted SOS [Assistance, Inc.], a company
    with which his employer, [American Telephone & Telegraph
    Company and Lucent Technologies, Inc. ('AT&T/Lucent')],
    had contracted to provide emergency medical advice and
    evacuation services. SOS personnel told Duong that
    evacuation presented a greater risk than remaining in Saudi
    Arabia for treatment, especially given the quality of the
    facilities and services available at Erfan Hospital. Thus, SOS
    advised Duong to remain in Saudi Arabia.
    "Duong also consulted with a physician employed by
    AT&T/Lucent, Dr. Waugh. Waugh seconded SOS's
    recommendation, advising Duong to remain in Saudi Arabia
    as well.
    "....
    "Bui asserts that, after offering the above advice and
    information, SOS and Lucent failed to follow up on Duong's
    requests for additional information and further advice, as well
    as his requests for evacuation. When Duong got no response
    from SOS and Lucent regarding his additional questions and
    requests, and the date Duong's doctor had given him for
    surgery was at hand, Duong checked into the Erfan Hospital
    and submitted to treatment there, after which he died."
    310 F.3d at 1145-46 (emphasis added). The Bui court then explained why
    it did not believe that, at the summary-judgment stage of the litigation,
    Bui's medical-advice claims involving Dr. Waugh were preempted by
    ERISA:
    "Genuine issues of material fact exist regarding Bui's
    41
    1200485
    last two claims against Lucent for negligent medical advice
    and for delay in responding to Duong. Although ERISA
    preempts suits based on negligent administrative decisions,
    including negligent delays in such decisions, it is unclear from
    the current record whether Lucent was acting as a direct
    service provider or an administrator when it engaged in the
    behavior on which Bui bases her claims. Bui has pointed to
    evidence in the record that raises substantial factual
    questions regarding Duong's relationship with [Dr.] Waugh,
    who was unquestionably Lucent's agent and employee. Bui
    filed an affidavit stating that Waugh gave Duong medical
    advice regarding whether to stay in Saudi Arabia and that
    Duong asked Waugh for further advice and evaluation. If
    Waugh and Duong had a doctor-patient relationship, then Bui
    may sue Lucent for any medical malpractice its agent
    committed.36 Bui's claims may include negligent medical
    advice and negligent delay in responding to Duong's medical
    questions, if that delay was made in the course of medically
    evaluating or treating Duong, rather than in the course of
    administering the ERISA plan.
    "Lucent has countered Bui's evidence that Waugh gave
    Duong medical advice with nothing save blanket statements
    that the evidence is unconvincing and that Lucent was an
    administrator. We may not, on summary judgment, weigh
    evidence. The fact that Lucent may have acted as an
    administrator at other times is irrelevant. What matters is
    the hat it was wearing during the time it committed the acts
    of which Bui complains. Bui has shown that a genuine issue
    of material fact exists regarding whether Lucent was wearing
    the hat of an administrator or the hat of a service provider
    when Waugh and Duong conferred and when Waugh did not
    respond to Duong's request for further medical advice and
    evaluation. Accordingly, summary judgment is inappropriate
    on Bui's claims against Lucent for negligent medical advice
    and for negligent delay.
    "____________
    42
    1200485
    "36See Roach[ v. Mail Handlers Benefit Plan,] 298 F.3d
    [847,] 850-51 [(9th Cir. 2002)]; Pacificare[ of Oklahoma, Inc.
    v. Burrage,] 59 F.3d [151,] 155 [(10th Cir. 1995)] ('When an
    [entity] elects to directly provide medical services or leads a
    participant to reasonably believe that it has, rather than
    simply arranging and paying for treatment, a vicarious
    liability medical practice claim based on substandard
    treatment by an agent ... is not preempted.') (quoting Haas v.
    Group Health Plan, Inc., 
    875 F. Supp. 544
    , 548 (S.D. Ill.
    1994))."
    310 F.3d at 1152-53 (emphasis added; some footnotes omitted).
    A key difference in the factual allegations in Bui distinguishes them
    from Ghee's claim based on the telephone conversations Fleming
    allegedly had with Blue Advantage employees. In Bui, the relevant
    claims concerned alleged medical advice given by a doctor that Lucent
    indisputably employed. Specifically, the Bui claims concerned medical
    advice from a medical provider, Dr. Waugh, plainly making them
    medical-negligence claims that implicated a duty of care independent of
    plan administration. Defensive preemption forecloses any state-law
    claim that " 'broadly "supersede[s] any and all State laws insofar as they
    ... relate to any [ERISA] plan." … 
    29 U.S.C. § 1144
    (a) (emphasis added).' "
    Connecticut State Dental Ass'n v. Anthem Health Plans, Inc., 
    591 F.3d 1337
    , 1344 (11th Cir. 2009) (quoting Cotton v. Massachusetts Mut. Ins.
    43
    1200485
    Co., 
    402 F.3d 1267
    , 1281 (11th Cir. 2005)). "Necessarily, state law claims
    based on the violation of a legal duty independent of ERISA do not 'relate
    to' ERISA so as to implicate preemption or federal jurisdiction." 7
    7The   United States Supreme Court has made a similar observation
    in relation to complete preemption under ERISA:
    "It follows that if an individual brings suit complaining
    of a denial of coverage for medical care, where the individual
    is entitled to such coverage only because of the terms of an
    ERISA-regulated employee benefit plan, and where no legal
    duty (state or federal) independent of ERISA or the plan
    terms is violated, then the suit falls 'within the scope of' [
    29 U.S.C. § 1132
    (a)(1)(B)]. Metropolitan Life[ Ins. Co. v. Taylor,
    
    481 U.S. 58
    ,] 66 [(1987)]. In other words, if an individual, at
    some point in time, could have brought his claim under
    [§ 1132(a)(1)(B)], and where there is no other independent
    legal duty that is implicated by a defendant's actions, then the
    individual's cause of action is completely preempted by
    [§ 1132(a)(1)(B)]."
    Aetna Health Inc. v. Davila, 
    542 U.S. 200
    , 210 (2004) (emphasis added).
    In his special writing that seeks to bolster the main opinion's use of
    Bui, the Chief Justice criticizes me for using Davila, a case that primarily
    involved ERISA complete preemption, even though Davila plainly also
    discussed defensive preemption. I find that an odd criticism given that a
    plurality of this Court in Hendrix specifically observed that,
    "[a]lthough Davila was a complete preemption case, it is still
    helpful in considering whether Hendrix's claim in the present
    case 'relate[s] to' the health-benefit plan. Indeed, the Supreme
    Court considered an argument made by the plaintiffs in
    Davila that their claims did not 'relate to' the ERISA plan
    involved in that case because, they argued, the ERISA plan
    44
    1200485
    administrators had exercised judgment regarding proper
    medical care. In addressing that argument, the Court noted
    that benefit determinations under ERISA-regulated plans are
    'part and parcel of the ordinary fiduciary responsibilities
    connected to the administration of a plan,' even if those
    determinations are 'infused with medical judgments.' 
    542 U.S. at 219
    , 
    124 S.Ct. 2488
    ."
    327 So. 3d at 200. See also Cotton v. Massachusetts Mut. Life Ins. Co.,
    
    402 F.3d 1267
    , 1281 (11th Cir. 2005) (noting that, "[a]lthough we address
    complete preemption in this Part, we will also discuss several defensive
    preemption cases. These cases are helpful because claims that are
    completely preempted are also defensively preempted.").
    The Chief Justice explains away those cases and others as instances
    where "courts have inadvertently slipped into th[e] error" of "conflat[ing]
    or mingl[ing defensive and complete preemption] in their analysis,"
    despite also pontificating about the supposedly "clear differences between
    defensive preemption and complete preemption." ___ So. 3d at ___
    (emphasis added). Regardless, all of those cases indicate that defensive
    preemption is broader than complete preemption, but that the tests for
    the two types of preemption potentially overlap in certain cases. The
    Chief Justice admits as much, observing that, "in general, the set of
    completely preempted state-law causes of action is a subset of the set of
    defensively preempted state-law causes of action." ___ So. 3d at ___.
    Despite this, he insists that "the possibility that, under Davila, the
    presence of an employee-doctor/patient relationship might prevent
    complete preemption does not imply that the absence of such a
    relationship supports defensive preemption." ___ So. 3d at ___. But the
    point is that in Bui the Ninth Circuit Court of Appeals held that the
    presence of an employee-doctor/patient relationship negated defensive
    preemption because that relationship made Bui's claim an assertion of
    medical negligence. See Bui, 310 F.3d at 1149-50. An assertion of medical
    negligence was clear in Bui because Duong's doctor was employed by his
    employer. No such clarity exists on the facts as pleaded by Ghee. The
    Chief Justice's discursive explication on defensive and complete
    preemption merely serves to obscure that fact.
    45
    1200485
    Ambulatory Infusion Therapy Specialist, Inc. v. North American
    Administrators, Inc., 
    262 S.W.3d 107
    , 115 (Tex. App. 2008).
    In contrast to Bui, it is far from clear that Ghee's claim based on
    the telephone-conversation allegations involves medical negligence by a
    health-care provider. According to Ghee's own allegations, the only
    reason Fleming and his family continued to talk to Blue Advantage was
    "to convince [Blue Advantage] that the higher quality of care (surgery, as
    recommended by [Fleming's] doctors) was the more appropriate course."
    Those efforts failed because, instead of agreeing to pay for the surgery,
    Blue Advantage employees "suggested to [Fleming] that he return to [the
    hospital] in an attempt to convince hospital personnel and physicians to
    perform the surgery on an emergency basis." Thus, it is conceivable that
    the Flemings' conversations with Blue Advantage employees merely
    constituted instances in which Blue Advantage denied Fleming medical-
    insurance benefits under his ERISA plan. In other words, those
    telephone conversations could be deemed acts of dispensing medical
    advice within the context of denying an administration of benefits. In
    Aetna Health Inc. v. Davila, 
    542 U.S. 200
     (2004), the United States
    Supreme Court made it clear that such a claim is preempted by ERISA.
    46
    1200485
    "A benefit determination under ERISA ... is generally a
    fiduciary act. 'At common law, fiduciary duties
    characteristically attach to decisions about managing assets
    and distributing property to beneficiaries.' Pegram[ v.
    Herdrich, 
    530 U.S. 211
    ,] 231 [(2000)]. .... Hence, a benefit
    determination is part and parcel of the ordinary fiduciary
    responsibilities connected to the administration of a plan. The
    fact that a benefits determination is infused with medical
    judgments does not alter this result."
    Davila, 
    542 U.S. at 218-19
     (most citations omitted; emphasis added).
    On the other hand, "truly 'mixed eligibility and treatment
    decisions' " that fall outside ERISA are those in which " 'the underlying
    negligence also plausibly constitutes medical maltreatment by a party
    who can be deemed to be a treating physician or such a physician's
    employer.' " 
    Id. at 221
     (quoting Pegram v. Herdrich, 
    530 U.S. 211
    , 229
    (2000), and Cicio v. Does, 
    321 F.3d 83
    , 109 (2d Cir. 2003) (Calabresi, J.,
    dissenting in part)). That plainly describes the situation in Bui in which
    Duong sought and received medical advice from a doctor employed by his
    employer; it does not so readily fit this case, in which Fleming simply
    may have been seeking reconsideration of the benefits decision when he
    called Blue Advantage employees and they allegedly told Fleming to seek
    47
    1200485
    another way to have the surgery.8 As the Bui court itself summarized the
    preemption determination: "If a claim involves a medical decision made
    in the course of treatment, ERISA does not preempt it; but if a claim
    involves an administrative decision made in the course of administering
    an ERISA plan, ERISA preempts it." 310 F.3d at 1149.
    Because we must view the allegations in the complaint in the light
    most favorable to Ghee at this stage of the litigation, I do not believe we
    can make a determination about preemption based solely on Ghee's
    allegations. It is possible a set of facts may exist in which Ghee's
    telephone-conversation     allegations   support    a   claim   of   medical
    malpractice against Blue Advantage because, as Ghee argues, Blue
    Advantage had already denied coverage for the colectomy when Fleming
    8The   Chief Justice asserts in his special concurrence that I am
    "attach[ing] undue significance to … Fleming's purpose for telephoning
    [Blue Advantage]" even though, "[i]n determining whether Blue
    Advantage's advice was in the course of plan administration, a court's
    focus must be on the nature of that act under all the circumstances.
    Fleming's purpose is merely one relevant circumstance." ___ So. 3d at
    ___. But all I have done is quote Ghee's complaint and infer a potential
    legal conclusion from those allegations. As I also observe infra in the text,
    that is not the only potential legal conclusion that may be drawn from
    the allegations, which is precisely why I agree that the circuit court's
    judgment should be reversed in part and the case remanded for further
    factual development.
    48
    1200485
    had the telephone conversations in question with Blue Advantage
    employees. If there was no administrative aspect to the telephone
    conversations, and instead they involved dispensing medical advice, it
    seems ERISA preemption would not apply. On the other hand, the
    telephone conversations merely could have been attempts by Fleming to
    get Blue Advantage to reconsider its benefits determination. Indeed, Blue
    Advantage asserts that if Fleming had been able to receive the surgery
    on an emergency basis, the surgery would have been covered by his
    ERISA plan, and so the telephone conversations could have been another
    iteration of the administration of benefits. 9 In short, the allegations
    themselves are not specific enough to render an ERISA preemption
    determination on a motion to dismiss.
    9The  parties debate this point in their briefs. In his appellant brief,
    Ghee claims that, "[h]ere, the not-so-subtle hint [Blue Advantage's]
    employees gave to [Fleming] and his family was if [Fleming] kept going
    back to the same place that maybe he could convince them to give him an
    emergency surgery, and if so, the hospital and/or the physicians would
    have to eat the costs." Ghee's brief, pp. 28-29. In contrast, Blue
    Advantage insists that "the plan provided coverage for treatment
    performed on an emergency basis. ... [Blue Advantage's] suggestion was
    not an undertaking of medical advice or treatment, but helpful
    information on where Ghee could go to get the treatment he wanted that
    was covered under the plan." Blue Advantage's brief, p. 41. Both of those
    arguments involve factual inferences that are not present in the
    complaint's allegations.
    49
    1200485
    Therefore, I agree with the main opinion's conclusion that Ghee's
    claim based on the telephone-conversation allegations should not be
    preempted by ERISA at this time, but I also believe that further
    elucidation of the facts in discovery may reveal that preemption is
    ultimately warranted. However, for the reasons I have stated, I do not
    believe that Bui is helpful for analyzing the issue of preemption on the
    facts before us, and I therefore concur only in the result to the portion of
    the main opinion that reverses the circuit court's judgment.
    50
    1200485
    BRYAN, Justice (dissenting).
    I respectfully dissent. A majority of this Court reverses the
    judgment of the Calhoun Circuit Court dismissing what the main opinion
    describes as an "aspect" of a wrongful-death claim asserted by Douglas
    Ghee, as the personal representative of the estate of Billy Fleming,
    deceased, against USAble Mutual Insurance Company d/b/a Blue Cross
    Blue Shield of Arkansas and Blue Advantage Administrators of Arkansas
    ("Blue Advantage"). The majority concludes that that particular aspect
    of the claim is not defensively preempted by the Employee Retirement
    Income Security Act of 1974 ("ERISA"), 
    29 U.S.C. § 1001
     et seq. As I
    explain below, I believe there is only one aspect to Ghee's claim, and I
    would affirm the circuit court's judgment without addressing the issue of
    preemption under ERISA.
    The parties and amicus curiae all acknowledge that this Court is
    bound by the decisions of the United States Supreme Court concerning
    the issue of defensive preemption under ERISA. See Ghee's brief at 20
    ("It is up to the U.S. Supreme Court to inform this Honorable Court
    whether it has interpreted federal law correctly ...."); Blue Advantage's
    brief at 29; and amicus brief at 16. One United States Supreme Court
    51
    1200485
    Justice has observed that that Court's jurisprudence in this area has
    resulted in an " 'accordion-like' test that seems to expand or contract
    depending on the year ...." Rutledge v. Pharmaceutical Care Mgmt.
    Ass'n, 
    592 U.S. ____
    , ____, 
    141 S. Ct. 474
    , 485 (2020)(Thomas J.,
    concurring)(citing Sharon Reece, The Accordion Type Jurisprudence of
    ERISA Preemption Creates Unnecessary Uncertainty, 
    88 UMKC L. Rev. 115
    , 124 n.71 (2019)).
    I do not believe it is necessary to address the issue of defensive
    preemption under ERISA in this case.           Consequently, I express no
    opinion concerning the correctness of the Court's holdings in that regard.
    For the reasons explained below, Ghee's remaining arguments regarding
    the viability of his claim do not demonstrate reversible error by the circuit
    court. Therefore, I conclude that the circuit court's judgment is due to be
    affirmed. 10
    10ThisCourt set forth the applicable standard of review in a prior
    appeal in this case, Ghee v. USAble Mutual Insurance Co., 
    291 So. 3d 465
    , 472 (Ala. 2019):
    " ' "The appropriate standard of review under
    Rule 12(b)(6)[, Ala. R. Civ. P.,] is whether, when
    the allegations of the complaint are viewed most
    52
    1200485
    Based on Ghee's appellate arguments, it is clear that the only
    conduct now forming the basis of Ghee's wrongful-death claim against
    Blue Advantage is the alleged conversations between Blue Advantage
    agents and Fleming and his family, during which the Blue Advantage
    agents purportedly advised Fleming to return to the emergency
    department of the hospital he had originally visited to try to obtain
    strongly in the pleader's favor, it appears that the
    pleader could prove any set of circumstances that
    would entitle [it] to relief. Raley v. Citibanc of
    Alabama/Andalusia, 
    474 So. 2d 640
    , 641 (Ala.
    1985); Hill v. Falletta, 
    589 So. 2d 746
     (Ala. Civ.
    App. 1991). In making this determination, the
    Court does not consider whether the plaintiff will
    ultimately prevail, but only whether [it] may
    possibly prevail. Fontenot v. Bramlett, 
    470 So. 2d 669
    , 671 (Ala. 1985); Rice v. United Ins. Co. of
    America, 
    465 So. 2d 1100
    , 1101 (Ala. 1984). We
    note that a Rule 12(b)(6) dismissal is proper only
    when it appears beyond doubt that the plaintiff
    can prove no set of facts in support of the claim
    that would entitle the plaintiff to relief. Garrett v.
    Hadden, 
    495 So. 2d 616
    , 617 (Ala. 1986); Hill v.
    Kraft, Inc., 
    496 So. 2d 768
    , 769 (Ala. 1986)." '
    "DGB, LLC v. Hinds, 
    55 So. 3d 218
    , 223 (Ala. 2010)(quoting
    Nance v. Matthews, 
    622 So. 2d 297
    , 299 (Ala. 1993)."
    53
    1200485
    emergency surgery. Ghee contends that this conduct did not relate to a
    claims decision by Blue Advantage and was, therefore, independently
    actionable under either the Alabama Medical Liability Act ("the AMLA"),
    § 6-5-480 et seq. and § 6-5-540 et seq., Ala. Code 1975, or the common-
    law theory of negligent undertakings. See Ghee's brief at 31 ("This is a
    classic undertaking case."); Ghee's brief at 43 ("[I]n this case, neither the
    Alabama common law of negligent undertakings, nor the [AMLA],
    purports to regulate, directly or indirectly, the terms and conditions of
    any employee benefit plan."); Ghee's brief at 54 ("Negligent undertaking
    claims are not only common and legitimate in Alabama, they are
    frequently asserted to hold defendants who undertake to provide
    services,   including   medical   services,   liable   for   their   negligent
    performance."); Ghee's brief at 55 ("By their very nature, medical
    malpractice cases are undertaking cases because [the] health care
    provider nearly always willingly undertakes to provide medical care for
    a patient."); and Ghee's brief at 56 ("[E]ven if the AMLA does not apply
    (which it does), this does not mean Ghee would have no Alabama law
    wrongful death claim arising under a duty separate and distinct from
    ERISA. To the contrary, cases not controlled by the AMLA are controlled
    54
    1200485
    by    the    common      law,      where   the    undertaking     doctrine
    originates.")(footnote omitted).
    The majority does not reach a definitive determination regarding
    Ghee's AMLA argument and reasons that the Court should not address
    the voluntary-undertaking argument, concluding that Blue Advantage
    did not raise an argument concerning that point in the circuit court. See
    ____ So. 3d at ____ n.5. However, as noted above, these are Ghee's
    arguments, explaining why, he says, his wrongful-death claim is not
    defensively preempted by ERISA and is instead based on independent
    state-law theories of liability. Thus, I see no issue with this Court's
    considering and addressing these arguments on appeal. Moreover, I
    believe the circular logic of the analysis in the main opinion demonstrates
    why doing so would be preferable to deciding this case based on the
    doctrine of defensive preemption under ERISA.
    I first note that the majority concludes that Blue Advantage's
    alleged advice that Fleming return to the emergency room is the only
    aspect of Ghee's claim that is not defensively preempted by ERISA.
    Based on this Court's decision in Hendrix v. United Healthcare Insurance
    Co. of the River Valley, 
    327 So. 3d 191
     (Ala. 2020)(plurality opinion), the
    55
    1200485
    majority notes the possibility that independent state-law negligence
    claims may not be defensively preempted by ERISA. See ____ So. 3d at
    ____ ("In Hendrix, as a result of the caveat in Justice Shaw's special
    writing, the majority's decision left open the possibility that a claim
    against an ERISA plan administrator might not be preempted if the
    plaintiff sufficiently alleges that the administrator, separate and apart
    from the administrative function of processing a claim, negligently
    provided medical care to the plan beneficiary."); ____ So. 3d at ____ n.4
    ("The plurality opinion in Hendrix alluded to a similar possibility. See
    327 So. 3d at 203 (plurality opinion)('There are no facts alleged in the
    complaint in the present case supporting [the plaintiff's] conclusory
    assertion that an agent of [the plan administrator] voluntarily undertook
    a duty to act as [the decedent's] treating physician by taking "control" of
    [the decedent's] treatment ….').").
    Rather than decide whether Ghee's amended complaint actually
    alleges such a claim, however, the majority concludes that the Court
    must "necessarily assume[] arguendo that the plaintiff has established
    the elements of the claim," ____ So. 3d at ____, and proceeds to decide
    that Ghee's claim may not be defensively preempted by ERISA. Thus,
    56
    1200485
    the majority's preemption conclusion in this case begs the question. In a
    circular fashion, the majority reasons that Ghee's claim may not be
    defensively preempted by ERISA if Ghee has adequately alleged an
    independent state-law cause of action and then assumes arguendo that
    Ghee has adequately alleged an independent state-law cause of action in
    order to hold that Ghee's claim, therefore, may not be defensively
    preempted by ERISA.
    Of course, if Ghee's amended complaint does not adequately allege
    a claim upon which relief can be granted under Alabama law to begin
    with, there exists no viable claim potentially subject to defensive
    preemption under ERISA.        Thus, I begin my analysis by examining
    whether Ghee's amended complaint adequately alleges the state-law
    theories he asserts. Because I do not find Ghee's arguments in that
    regard persuasive, I do not believe it is necessary to also address the issue
    of defensive preemption under ERISA in this case, and, as noted above, I
    express no opinion concerning that issue.
    Regarding Ghee's invocation of the AMLA, the primary issue is
    whether Blue Advantage is a health-care provider for the purposes of the
    AMLA.     See § 6-5-552, Ala. Code 1975 (explaining that the AMLA
    57
    1200485
    "applies to all actions against health care providers based on acts or
    omissions accruing after June 11, 1987 ...."). Ghee argues that Blue
    Advantage meets the definition of "other health care provider[]" set out
    in § 6-5-481(8), Ala. Code 1975, which defines that term as follows: "Any
    professional corporation or any person employed by physicians, dentists,
    or hospitals who are directly involved in the delivery of health care
    services." See Ghee's brief at 56.
    In response, Blue Advantage asserts that it is not a professional
    corporation and that it is not employed by physicians, dentists, or
    hospitals who are directly involved in the delivery of health-care services.
    Blue Advantage further contends that it is not a "medical institution,"
    which is defined in § 6-5-481(3) as follows: "Any licensed hospital, or any
    physician's or dentist's office or clinic containing facilities for the
    examination, diagnosis, treatment, or care of human illnesses." Blue
    Advantage also correctly points out that Ghee's amended complaint does
    not contain allegations that, if true, would establish that Blue Advantage
    is the type of entity defined either in § 6-5-481(8) or § 6-5-481(3). Thus,
    there is no basis upon which to conclude that Ghee's wrongful-death
    claim against Blue Advantage is cognizable under the AMLA because
    58
    1200485
    Blue Advantage is not a "health care provider" within the meaning of the
    AMLA.
    In his reply brief, Ghee does not directly respond to the deficiencies
    in his alleged AMLA claim noted by Blue Advantage. Instead, Ghee
    shifts the focus to his alternative common-law theory of liability: "[I]f the
    AMLA does not apply to Ghee's claims against [Blue Advantage], they
    would go forward purely under the common law rules unaffected by the
    AMLA. Indeed, the undertaking doctrine originates from the common
    law, not the AMLA." Ghee's reply brief at 21-22 (footnotes omitted). It
    is clear that Ghee's theory of liability is based on his assertion that Blue
    Advantage acted beyond the claims-administration duties it was
    otherwise obligated to provide by virtue of Blue Advantage's agreement
    with Fleming's employer and that Blue Advantage voluntarily assumed
    an additional duty.
    Specifically, as explained above, Ghee has clarified his argument on
    appeal to assert that his claim is based on his allegation that Blue
    Advantage's "employees gave [Fleming] medical advice 'to return to [the
    hospital] in an attempt to convince hospital personnel and physicians to
    perform the surgery on an emergency basis.' " Ghee's reply brief at 7.
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    1200485
    Thus, the duty that Blue Advantage allegedly voluntarily assumed was
    the duty of giving medical advice to Fleming. See Ghee's brief at 17
    ("[T]his is a medical malpractice action brought pursuant to the Alabama
    Wrongful Death Act to vindicate and punish a health insurer, which --
    after denying [Fleming]'s claim for benefits -- undertook to give him
    medical advice on how and when to get a surgery." (emphasis in
    original)).
    Among other authority, Ghee cites this Court's decision in Yanmar
    America Corp. v. Nichols, 
    166 So. 3d 70
    , 84 (Ala. 2014), in support of his
    argument. In Nichols, this Court stated the following regarding the
    standard applicable to voluntary-undertaking claims:
    "As this Court noted in Beasley v. MacDonald
    Engineering Co., 
    287 Ala. 189
    , 
    249 So. 2d 844
     (1971), liability
    for the breach of a duty voluntarily undertaken is governed by
    Restatement (Second) of Torts § 324A (1965), which states:
    " ' "Liability to third person for negligent
    performance of undertaking.             One who
    undertakes, gratuitously or for consideration, to
    render services to another which he should
    recognize as necessary for the protection of a third
    person or his things, is subject to liability to the
    third person for physical harm resulting from his
    failure to exercise reasonable care to protect his
    undertaking, if
    " ' "(a) his failure to exercise reasonable care
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    1200485
    increases the risk of such harm, or
    " ' "(b) he has undertaken to perform a duty
    owed by the other to the third person, or
    " ' "(c) the harm is suffered because of reliance
    of the other or the third person upon the
    undertaking." '
    "
    287 Ala. at 193
    , 
    249 So. 2d at 847
     (quoting Restatement
    (Second) of Torts § 324A). See also Commercial Union Ins.
    Co. v. DeShazo, 
    845 So. 2d 766
     (Ala. 2002)."
    
    166 So. 3d at 84
     (footnote omitted).
    Rule 8(a), Ala. R. Civ. P., provides, in relevant part:
    "A pleading which sets forth a claim for relief, whether an
    original claim, counterclaim, cross-claim, or third-party
    claim, shall contain (1) a short and plain statement of the
    claim showing that the pleader is entitled to relief, and (2) a
    demand for judgment for the relief the pleader seeks."
    The Committee Comments on 1973 Adoption of Rule 8 elaborate:
    "Although Rule 8(a) eliminates many technical
    requirements of pleading, it is clear that it envisages the
    statement of circumstances, occurrences, and events in
    support of the claim presented. This is indicated by a central
    theme running through the rules and can be readily seen by
    reading certain rules together. See, inter alia, Rules 8(c)-(e),
    9(b)-(l), 10(b), 12(b), 6, 12(h), 15(c), 20 and 54(b). This is also
    evident from the Appendix of Official Forms which also
    illustrate the ease with which Rule 8(a) pleading
    requirements may be satisfied. Rule 12(e), which provides for
    a motion for a more definite statement also shows that the
    complaint must disclose information with sufficient
    definiteness. The intent and effect of the rules is to permit
    61
    1200485
    the claim to be stated in general terms. The rules are
    designed to discourage battles over mere form of statement
    which often delay trial on the merits or prevent a party from
    having a trial because of mistakes in statement."
    (Emphasis added.) "Although the Alabama Rules of Civil Procedure have
    established notice pleading, see Rule 8, a pleading must give fair notice
    of the claim against which the defendant is called to defend." Archie v.
    Enterprise Hosp. & Nursing Home, 
    508 So. 2d 693
    , 696 (Ala. 1987). "It
    is not the duty of the courts to create a claim which the plaintiff has not
    spelled out in the pleadings." McCullough v. Alabama By-Prods. Corp.,
    
    343 So. 2d 508
    , 510 (Ala. 1977).
    Blue Advantage argues that "nothing in the complaint, as amended,
    establishes how a suggestion that Fleming go to the doctor to see if he
    could convince the doctor to perform surgery ... 'caused his death.' " Blue
    Advantage's brief at 38. Put another way, nothing in Ghee's amended
    complaint alleges how Fleming's death "result[ed] from" the advice
    allegedly given by Blue Advantage.       See Nichols, 
    166 So. 3d at 84
    .
    Additionally, Ghee's amended complaint does not allege how the advice
    allegedly given to Fleming by Blue Advantage agents to return to the
    emergency department of a hospital "increased the risk" of Fleming's
    ultimate death or why Fleming died "because of [his] reliance" on Blue
    62
    1200485
    Advantage's alleged advice that he return to the emergency department.
    
    Id.
    Ghee notes his allegation that Fleming followed Blue Advantage's
    medical advice by going back several times to the emergency department
    of the hospital he had originally visited. Ghee states:
    "This is strong evidence that, in weighing his options after
    [Blue Advantage]'s denial, [Fleming] took [Blue Advantage]'s
    subsequent and repeated medical advice seriously and used
    his final days repeatedly going back to the [emergency room]
    and doing exactly what [Blue Advantage]'s employees told
    him to do. As such, the course of [Fleming]'s last days was
    irrevocably changed by [Blue Advantage]'s voluntar[il]y
    undertaken post-denial conduct. [Fleming] followed the
    medical advice of the people he thought were giving him the
    best medical guidance. Notably, [Fleming] and his family
    ultimately turned to another hospital, ... but by [that] time it
    was too late.      Based on this evidence, the jury could
    reasonabl[y] conclude that if [Blue Advantage] had not
    interfered, [Fleming] and his family would likely have [gone]
    to [the other hospital] sooner, and [Fleming] would have
    lived."
    Ghee's brief at 29-30 (emphasis added).
    Thus, on appeal, it appears that Ghee is contending that Blue
    Advantage should have advised Fleming to attend a different hospital
    than the one he originally visited and that Blue Advantage's failure to do
    so was a failure to exercise reasonable care because, if Fleming had gone
    to the different hospital first after speaking with Blue Advantage's
    63
    1200485
    agents, it is more likely that Fleming would have obtained the necessary
    surgery and, therefore, more likely that Fleming would have lived.
    The first problem with Ghee's contention is that none of these
    allegations are actually stated in Ghee's amended complaint. Moreover,
    although the applicable standard of review dictates that all reasonable
    inferences favorable to Ghee be entertained at this stage in the
    proceedings, see Ghee v. USAble Mut. Ins. Co., 
    291 So. 3d 465
    , 472 (Ala.
    2019), nothing in the allegations actually asserted in Ghee's amended
    complaint give rise to the salient inferences Ghee draws on appeal.
    Specifically, there is no reason to infer from Ghee's actual allegations
    that the other hospital he visited would have performed the requested
    surgical procedure if Fleming had only visited that hospital sooner;
    indeed, it is undisputed that Fleming died after visiting that hospital,
    and there is no allegation that that hospital even attempted to perform
    the surgery Fleming had requested.
    " 'Section 324A(a)[of the Restatement (Second) of Torts, which
    governs liability for the breach of a duty voluntarily
    undertaken,] applies only to the extent that the alleged
    negligence of the defendant "exposes the injured person to a
    greater risk of harm than had existed previously." '
    Herrington v. Gaulden, 
    294 Ga. 285
    , 288, 
    751 S.E.2d 813
    , 816
    (2013)(quoting Taylor v. AmericasMart Real Estate, 
    287 Ga. App. 555
    , 559, 
    651 S.E.2d 754
    , 758 (2007)). ... Liability can be
    64
    1200485
    imposed on one who voluntarily undertook the duty to act only
    where the actor 'affirmatively either made, or caused to be
    made, a change in the conditions which change created or
    increased the risk of harm' to the plaintiff. [Myers v. United
    States, 
    17 F.3d 890
    , 903 (6th Cir. 1994)]. See also Patentas v.
    United States, 
    687 F.2d 707
    , 717 (3d Cir. 1982)('[T]he
    comment [c] to section 324A makes clear that "increased risk"
    means some physical change to the environment or some
    other material alteration of the circumstances.')."
    Nichols, 
    166 So. 3d at 84-85
    .
    Additionally, even assuming that an inference could be drawn that
    visiting the other hospital first would have increased Fleming's chances
    of obtaining the relevant surgery, there is no reason to also infer from
    Ghee's allegations that Blue Advantage should or could have known that
    the other hospital was more likely to perform the relevant surgery, such
    that Blue Advantage's failure to advise Fleming to visit that hospital
    amounted to a failure to exercise reasonable care by Blue Advantage.
    Thus, even viewing Ghee's allegations most strongly in his favor, as
    we are required to do, see Ghee, 291 So. 3d at 472, I cannot conclude that
    his amended complaint gives Blue Advantage "fair notice of the claim
    against which [it has been] called to defend." Archie, 
    508 So. 2d at 696
    .
    Moreover, "[i]t is not the duty of the courts to create a claim which the
    plaintiff has not spelled out in the pleadings." McCullough, 
    343 So. 2d at
    65
    1200485
    510. Therefore, it would be inappropriate for this Court to supplement
    Ghee's amended complaint with additional allegations in an attempt to
    create for him an adequate "statement of circumstances, occurrences, and
    events in support of the claim presented." Committee Comments on 1973
    Adoption of Rule 8. Because the allegations set out in Ghee's amended
    complaint are insufficient to allege a common-law voluntary-undertaking
    claim against Blue Advantage based on the alleged advice given by Blue
    Advantage to Fleming and his family, Ghee has failed to demonstrate
    reversible error by the circuit court in granting Blue Advantage's motion
    to dismiss for failure to state a claim upon which relief could be granted
    under Alabama law.
    As explained above, I express no opinion regarding whether Ghee's
    wrongful-death claim against Blue Advantage is defensively preempted
    by the provision of ERISA codified at 
    29 U.S.C. § 1144
    (a). Because Ghee
    has failed to demonstrate the viability of his claim under Alabama law,
    he has failed to demonstrate reversible error by the circuit court in
    dismissing his complaint, and I believe it is unnecessary to address the
    doctrine of federal preemption under the circumstances of this case.
    Therefore, I would affirm the circuit court's judgment, and I respectfully
    66
    1200485
    dissent from the majority's decision to reverse the judgment.
    67
    1200485
    MOORE, Special Justice (dissenting).
    I agree with Justice Bryan that the judgment dismissing the
    complaint, as amended, is due to be affirmed based on the legally valid
    ground that it fails to state a claim upon which relief can be granted
    under Alabama law. See Liberty Nat'l Life Ins. Co. v. University of
    Alabama Health Servs. Found., P.C., 
    881 So. 2d 1013
    , 1020 (Ala. 2003)
    ("[T]his Court will affirm the trial court on any valid legal ground
    presented by the record, regardless of whether that ground was
    considered, or even if it was rejected, by the trial court."). By merely
    advising Billy Fleming to return to the emergency department of the
    hospital that he had originally visited to try to obtain emergency surgery,
    the unnamed agent of USAble Mutual Insurance Company d/b/a Blue
    Cross Blue Shield of Arkansas and Blue Advantage Administrators of
    Arkansas ("Blue Advantage") did not thereby form a health-care
    provider/patient relationship with Fleming or undertake to render any
    professional medical service to Fleming that would render Blue
    Advantage liable for wrongful death under the Alabama Medical
    Liability Act ("the AMLA"), Ala. Code 1975, § 6-5-480 et seq. and § 6-5-
    540 et seq. See generally Estate of Kundert v. Illinois Valley Cmty.
    68
    1200485
    Hosp., 
    964 N.E.2d 670
    , 677, 
    358 Ill. Dec. 1
    , 8 (Ill. Ct. App. 2012). Because
    the amended complaint fails to state an actionable claim for medical
    malpractice under Alabama law, I see no need to discuss whether a valid
    medical-malpractice claim is preempted by the Employee Retirement
    Income Security Act of 1974, 
    29 U.S.C. § 1001
     et seq.
    69