Harianto v. State ( 2021 )


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  •                       NOTICE: NOT FOR OFFICIAL PUBLICATION.
    UNDER ARIZONA RULE OF THE SUPREME COURT 111(c), THIS DECISION IS NOT PRECEDENTIAL
    AND MAY BE CITED ONLY AS AUTHORIZED BY RULE.
    IN THE
    ARIZONA COURT OF APPEALS
    DIVISION ONE
    HARIANTO HARIANTO, et al., Plaintiffs/Appellants,
    v.
    STATE OF ARIZONA, et al., Defendants/Appellees.
    No. 1 CA-CV 18-0446
    FILED 6-15-2021
    Appeal from the Superior Court in Maricopa County
    No. CV 2015-051925
    The Honorable John R. Hannah, Jr., Judge
    AFFIRMED IN PART; VACATED AND REMANDED IN PART
    COUNSEL
    Zachar Law Firm, Phoenix
    By Christopher J. Zachar
    Co-Counsel for Plaintiffs/Appellants
    The Leader Law Firm PC, Tucson
    By John P. Leader
    Co-Counsel for Plaintiffs/Appellants
    Ahwatukee Legal Office PC, Phoenix
    By David L. Abney
    Co-Counsel for Plaintiffs/Appellants
    Arizona Attorney General’s Office, Phoenix
    By G. Michael Tryon
    Co-Counsel for Defendants/Appellees
    Fennemore Craig PC, Phoenix
    By Douglas C. Northup, Philip L. Brailsford, Jennifer L. Clyde
    Co-Counsel for Defendants/Appellees
    MEMORANDUM DECISION
    Judge Michael J. Brown delivered the decision of the Court, in which
    Presiding Judge Jennifer B. Campbell and Judge Lawrence F. Winthrop
    joined.
    B R O W N, Judge:
    ¶1            Appellant Harianto Harianto and several of his family
    members (collectively, “Harianto”) were involved in a head-on collision
    with a wrong-way driver on I-17 near mile post 248 in Yavapai County.
    Harianto filed suit against the State of Arizona (“the State”), alleging the
    Arizona Department of Transportation (“ADOT”) and the Department of
    Public Safety (“DPS”) were negligent. The superior court granted summary
    judgment in favor of the State on all claims. For the following reasons, we
    affirm in part, vacate in part, and remand for further proceedings.
    BACKGROUND
    ¶2             The relevant facts are undisputed. Alan Horan (“Horan”)
    was spotted before dawn on May 16, 2014, driving north in the southbound
    lanes of I-17 in northern Maricopa County. Southbound motorists began
    calling 911 at 4:05 a.m. Callers described Horan as driving lock-armed,
    staring straight ahead as if in a trance, and unaware of the hazard he was
    creating.
    ¶3            Because Horan was in Maricopa County when the first calls
    were received, they were routed to the Metro West district, which extends
    north to the southern boundary of Yavapai County. While receiving the
    calls, Dispatcher Zeiher, a DPS employee working in that district, alerted
    law enforcement officers to respond to the “wrong-way” driver emergency,
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    HARIANTO, et al. v. STATE, et al.
    Decision of the Court
    which was automatically classified as the “highest priority-type call.”1
    During the emergency, officers responded to the alerts at various times and
    locations. DPS Sergeant Sharp was near Anthem when the call was
    dispatched about a wrong-way driver. Sharp immediately attempted to
    intercept Horan, first at Anthem Way and then Table Mesa Road, but was
    unsuccessful. He continued driving north to further respond to the
    emergency.
    ¶4             As Horan approached the boundary between Maricopa and
    Yavapai counties, Zeiher contacted the Flagstaff dispatch office, which in
    turn notified DPS troopers in Yavapai County about Horan. At 4:22 a.m.,
    Trooper Schmidt was driving south on I-17 at mile post 255 when he
    received the call about Horan from Flagstaff dispatch. Schmidt initiated a
    traffic break to slow and eventually stop the southbound traffic with the
    goal of preventing southbound motorists from colliding with Horan’s
    vehicle. Once the traffic was stopped, Schmidt intended to use his patrol
    car as a barrier between Horan and the southbound motorists.
    ¶5            At around 4:27 a.m., however, a few miles south of where
    Schmidt had started the traffic break, Horan’s car collided head on with
    Harianto’s minivan, killing three passengers in the minivan and seriously
    injuring another two passengers and the drivers of both vehicles. Horan
    had traveled at least 21 miles on I-17 in the wrong direction before the
    collision. Police could not determine exactly how, when, or why Horan
    began driving the wrong direction, but investigators speculated he was
    experiencing medical issues.
    ¶6           Harianto sued the State, alleging that through its agencies, the
    State was negligent in (1) failing to take appropriate measures, including
    providing reasonable warnings to prevent wrong-way driving and related
    accidents, and (2) failing to adopt or implement any law enforcement
    standards to prevent such accidents. Harianto also alleged the State knew
    or should have known that wrong-way incursions were occurring on a
    1    While Harianto at times mentions “dispatchers,” his briefing focuses
    almost exclusively on the alleged negligence of Zeiher, who was primarily
    responsible for alerting law enforcement officers about the wrong-way
    driver. Thus, although the record suggests several other dispatchers
    assisted in handling the emergency, we do not specifically address them in
    our analysis. The involvement of the other dispatchers is only relevant to
    the extent the record shows they may have been grossly negligent.
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    HARIANTO, et al. v. STATE, et al.
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    regular basis on Arizona’s highways and that fatal collisions caused by
    wrong-way drivers had been increasing in recent years.
    ¶7             Following substantial discovery, the State moved for
    summary judgment, arguing (1) absolute immunity barred Harianto’s
    allegation that the State was negligent for failing to adopt wrong-way
    driver policies, and (2) statutory qualified immunity precluded the alleged
    negligence claim related to DPS’s response. The State also asserted that
    regardless of immunity, Harianto failed to establish an applicable standard
    of care, breach, or causation. Harianto countered in part that DPS was
    subject to liability based on Schmidt’s response to the Horan emergency.
    ¶8            The superior court granted the State’s motion, finding the
    State had statutory qualified immunity for the alleged negligent decisions
    DPS personnel made “concerning interdiction of [Horan] on the day of the
    collision.” Harianto moved for reconsideration, asserting (1) no qualified
    immunity exists for 911 dispatcher negligence claims, and (2) summary
    judgment was improper, because if the dispatchers had contacted field
    officers sooner, they would have likely prevented the collision. The court
    denied the motion and this timely appeal followed.
    ¶9            Originally we issued a memorandum decision affirming
    summary judgment on the alleged negligence of ADOT and DPS officers.
    In a separate opinion, we held that Harianto’s claims against the DPS
    dispatchers for negligently mishandling the emergency calls were
    precluded based on statutory qualified immunity, A.R.S. § 12-820.02(A)(1).
    Harianto petitioned for review in the supreme court. Addressing
    dispatcher liability, in its response the State asserted for the first time that
    Harianto’s claims against DPS dispatchers were also precluded by A.R.S. §
    12-713. The supreme court granted review, vacated the opinion, and
    directed us to reconsider our decision in light of that statute. We issued an
    order withdrawing the memorandum decision and the opinion, and we
    directed the parties to submit supplemental briefing addressing A.R.S. § 12-
    713.
    DISCUSSION
    ¶10           We review the superior court’s grant of summary judgment
    de novo, viewing the evidence and reasonable inferences in the light most
    favorable to the non-moving party. Ochser v. Funk, 
    228 Ariz. 365
    , 369, ¶ 11
    (2011). Summary judgment is appropriate if “there is no genuine dispute
    as to any material fact and the moving party is entitled to judgment as a
    matter of law.” Ariz. R. Civ. P. 56(a). We will affirm the court’s disposition
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    HARIANTO, et al. v. STATE, et al.
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    if we conclude it is correct for any reason. Hawkins v. State Dep’t of Econ.
    Sec., 
    183 Ariz. 100
    , 103 (App. 1995).
    A.     Causation―ADOT
    ¶11            Harianto argues the superior court erred in granting
    summary judgment because the State, through ADOT, was negligent in
    failing to adopt wrong-way driver prevention measures, and its failure to
    adopt such measures was a cause of the accident. To establish a claim of
    negligence against ADOT based on its lack of policies and procedures,
    Harianto was required to show: (1) the existence of a duty that required
    conformity to a certain standard of care, (2) breach of that duty, (3) a causal
    connection between the breach and injury, and (4) actual damages. Gipson
    v. Kasey, 
    214 Ariz. 141
    , 143, ¶ 9 (2007). Although not specifically addressed
    by the superior court, we conclude on this record that causation is lacking
    and thus we do not address the remaining elements of negligence.
    ¶12             Causation has two subparts: (1) actual or factual causation,
    and (2) proximate or legal causation. Dupray v. JAI Dining Servs. (Phoenix),
    Inc., 
    245 Ariz. 578
    , 583, ¶ 17 (App. 2018). Actual causation “exists if the
    defendant’s act helped cause the final result and if that result would not
    have happened without the defendant’s act.” Ontiveros v. Borak, 
    136 Ariz. 500
    , 505 (1983). This is true even if the negligent act contributed “only a
    little” to the injury. 
    Id.
     Proximate causation exists when the defendant’s
    acts are a “substantial factor” in the injury. Barrett v. Harris, 
    207 Ariz. 374
    ,
    381, ¶ 26 (App. 2004). If the substantial factor test is met, actual causation
    is sufficient to establish proximate cause unless an extraordinary
    unforeseeable intervening event occurs. Dupray, 245 Ariz. at 583, ¶ 17.
    Thus, the “proximate cause of an injury is that which, in a natural and
    continuous sequence, unbroken by any efficient intervening cause,
    produces an injury, and without which the injury would not have
    occurred.” Robertson v. Sixpence Inns of Am., Inc., 
    163 Ariz. 539
    , 546 (1990)
    (citation omitted).
    ¶13           Proximate cause is usually a jury question. McMurty v.
    Weatherford Hotel, Inc., 
    231 Ariz. 244
    , 256, ¶ 38 (App. 2013). However,
    “[s]heer speculation is insufficient to establish the necessary element of
    proximate cause or to defeat summary judgment.” Badia v. City of Casa
    Grande, 
    195 Ariz. 349
    , 357, ¶ 29 (App. 1999). This is especially so if parties
    rely on conjectural or conclusory expert opinions. See id. at ¶ 30.
    ¶14          For example, in Grafitti-Valenzuela ex rel. Grafitti v. City of
    Phoenix, 
    216 Ariz. 454
     (App. 2007), the plaintiff was abducted from a city
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    HARIANTO, et al. v. STATE, et al.
    Decision of the Court
    bus stop and sexually assaulted. 
    Id. at 456, ¶ 2
    . Plaintiff sued on the theory
    that the city negligently failed to provide protective shelter and proper
    lighting at the bus stop. 
    Id. at 459, ¶ 15
    . The plaintiff’s expert opined that
    if the city had taken such action, the plaintiff would not have been
    abducted. 
    Id. at 461, ¶ 25
    . We rejected this opinion as speculative, finding
    “no basis in the facts” to infer that the plaintiff’s injuries could have been
    prevented by such measures. Id. at ¶ 26. We therefore affirmed the superior
    court’s grant of summary judgment to the city. Id. at 456, ¶ 1.
    ¶15           Harianto submitted expert opinion evidence from Dr. Robert
    Bleyl (“Bleyl”), a traffic engineer, who asserted that if ADOT would have
    undertaken more robust wrong-way driver mitigation efforts, it is likely the
    accident would have been avoided. Bleyl, however, did not base his
    opinion on the facts and circumstances of this case, but rather on
    conclusions drawn from general statistics and evidence from other states,
    particularly California. He opined that because California had adopted
    wrong-way countermeasures and experienced a decrease in the number of
    wrong-way driving incidents, then the same would likely be true in
    Arizona. Bleyl did not analyze any particular stretch of roadway connected
    with the accident in evaluating whether ADOT was liable. Indeed, nothing
    in Bleyl’s testimony indicates that Horan could have been stopped by
    warning signs or other measures because it is unclear how, why, or where
    Horan began driving the wrong direction. It is also unclear whether Horan
    was even lucid during the incident and capable of understanding and
    complying with any such warnings. Bleyl’s unsupported opinion does not
    provide any reasonable basis to infer that Horan entered the roadway and
    drove the wrong way because the State failed to adopt and implement
    further measures to prevent wrong-way driving in general.
    ¶16            In sum, Bleyl’s testimony is merely speculative and therefore
    legally insufficient to create a material question of fact as to whether
    ADOT’s efforts, or the lack thereof, were a substantial factor in causing
    Harianto’s injuries. See Grafitti, 216 Ariz. at 460, ¶¶ 20–21; Shaner v. Tucson
    Airport Auth., Inc., 
    117 Ariz. 444
    , 447–48 (App. 1997) (finding that when
    causation was based on a chain of inferences only, “the jury would be left
    to sheer speculation on the issue”); cf. Badia, 
    195 Ariz. at 357
    , ¶¶ 29–30
    (“Expert opinions, without more, do not necessarily render a plaintiff’s
    allegations of gross negligence triable issues of fact. That is particularly so
    when, as here, the expert’s opinions on the issues of . . . causation are largely
    conjectural and conclusory.”). A reasonable jury could not infer that
    ADOT’s actions were the cause of the accident. Accordingly, we need not
    address whether Horan’s driving was a superseding cause that would also
    relieve the State of liability. See Grafitti, 216 Ariz. at 462, ¶ 29.
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    HARIANTO, et al. v. STATE, et al.
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    ¶17          The superior court properly granted summary judgment on
    Harianto’s claim that ADOT was negligent in failing to take reasonable
    measures to prevent wrong-way driving accidents.2
    B.     Statutory Qualified Immunity―DPS Dispatchers
    ¶18           Questions of statutory interpretation, including the
    applicability of qualified immunity, are subject to this court’s de novo
    review. Smyser v. City of Peoria, 
    215 Ariz. 428
    , 432, ¶ 8 (App. 2007). Judicial
    construction of governmental immunity statutes “should be restrained and
    narrow.” Fidelity Sec. Life Ins. Co. v. State, Dep’t of Ins., 
    191 Ariz. 222
    , 225,
    ¶ 7 (1998). Thus, governmental liability is presumed unless an exception
    clearly applies. See Doe ex rel. Doe v. State, 
    200 Ariz. 174
    , 176, ¶ 4 (2001).
    ¶19           Implicitly relying on A.R.S. § 12-820.02(A)(1), the superior
    court denied Harianto’s claim that the 911 dispatchers were negligent. In
    his original briefing on appeal, Harianto argued that qualified immunity
    under § 12-820.02(A)(1) does not apply to a dispatcher under any
    circumstances, and because Dispatcher Zeiher delayed in contacting the
    Flagstaff district, she was negligent, making the State liable. Harianto’s
    argument was based on Hutcherson v. City of Phoenix (Hutcherson I), 
    188 Ariz. 183
     (App. 1996), vacated, 
    192 Ariz. 51
     (1998), which held that § 12-
    820.02 “does not grant qualified immunity to 911 operators.” Hutcherson I,
    
    188 Ariz. at 190
    . That holding, however, has been superseded by § 12-713,
    which at the time of the accident provided as follows:
    A person, private entity or public entity or any of its
    employees that is involved in developing, operating,
    implementing, maintaining or participating in a 911
    emergency telephone system or similar emergency dispatch
    system or a public safety radio communications network or
    similar network is not liable for civil damages that result from
    an act or omission in connection with developing, operating,
    2        Because Harianto failed to establish causation relating to ADOT’s
    alleged negligence, we need not address whether absolute immunity under
    A.R.S. § 12-820.01(A)(2) bars that claim. To the extent Harianto appeals the
    superior court’s determination that absolute immunity applied to DPS for
    its wrong-way prevention policies and procedures, that argument is
    waived. Although the argument is briefly mentioned in Harianto’s opening
    brief, it is not developed. See ARCAP 13(a)(7). More importantly, the reply
    brief confirms that Harianto “do[es] not, in this appeal, challenge DPS’s
    failure to have specific wrong way driving policies/procedures.”
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    HARIANTO, et al. v. STATE, et al.
    Decision of the Court
    implementing, maintaining or participating in a 911
    emergency telephone system or public safety radio
    communications network or a similar emergency system or
    network unless the person or entity acted knowingly or had reason
    to know the facts that would lead a reasonable person to realize that
    the person’s or entity’s act or failure to act not only created an
    unreasonable risk of bodily injury to others, but also involved a high
    probability that substantial harm would result.
    A.R.S. § 12-713 (2014) (emphasis added).3
    ¶20            The State argues that § 12-820.02(A)(1) applies regardless of §
    12-713. But our supreme court directed us to reconsider our decision in
    light of § 12-713. The issue before us, then, is whether Harianto’s negligence
    claims against DPS relating to Zeiher are precluded by § 12-713, and
    whether he can establish triable issues of fact that Zeiher was grossly
    negligent.
    ¶21            Harianto does not dispute that A.R.S. § 12-713 precludes any
    claim that DPS or its dispatchers were negligent in handling the 911 calls
    leading up to the accident. Instead, to overcome the presumption of
    statutory immunity, Harianto is required to present evidence showing
    Zeiher was grossly negligent in her handling of the emergency. See Walls v.
    Ariz. Dept. of Pub. Safety, 
    170 Ariz. 591
    , 595 (App. 1991).
    ¶22           To establish gross negligence, a plaintiff must first prove the
    four elements of ordinary negligence: duty, breach, causation, and
    damages. See Gipson, 214 Ariz. at 143, ¶ 9. To establish gross (or “wanton”)
    negligence, a plaintiff must also show the defendant knew or had reason to
    know that an action or lack thereof “would lead a reasonable person to
    realize that his conduct not only creates an unreasonable risk of bodily
    harm to others but also involves a high probability that substantial harm
    will result.” Walls, 
    170 Ariz. at 595
    .
    ¶23          The definition of gross negligence “is, at best, inexact.”
    Weatherford ex rel. Michael L. v. State, 
    206 Ariz. 529
    , 535 n.4 (2003).
    3       The parties agree this version of the statute applies here. In 2015, the
    legislature amended A.R.S. § 12-713. 2015 Ariz. Sess. Laws, ch. 239, § 2 (1st
    Reg. Sess.) (H.B. 2205). Though still consistent with the version in effect at
    the time of the accident, the 2015 version states that the presumption of
    immunity may be overcome only upon a showing of “wanton or wilful
    misconduct.” Id.
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    HARIANTO, et al. v. STATE, et al.
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    “[N]egligence suggests a failure to measure up to the conduct of a
    reasonable person.” Id. (internal quotation marks and citations omitted).
    In contrast, gross negligence “generally signifies more than ordinary
    inadvertence or inattention, but less perhaps than conscious indifference to
    the consequences, which falls closer to the recklessness standard that
    usually involves a conscious disregard of a risk.” Noriega v. Town of Miami,
    
    243 Ariz. 320
    , 328, ¶ 36 (App. 2017) (internal quotation marks and citations
    omitted).
    ¶24            Generally, whether gross negligence occurred is a question of
    fact for a jury to determine. Id. at 329, ¶ 37. “In order to present such an
    issue to the jury, gross negligence need not be established conclusively, but
    the evidence on the issue must be more than slight and may not border on
    conjecture.” Walls, 
    170 Ariz. at 595
    . Summary judgment is appropriate if
    “no evidence is introduced that would lead a reasonable person to find
    gross negligence.” 
    Id.
    ¶25           Initially, Harianto’s liability claim against DPS centered on
    whether Schmidt was grossly negligent, which we address below. Infra
    ¶¶ 33–35. Much later in the litigation, Harianto alleged DPS was negligent
    due to Dispatcher Zeiher’s negligent acts or omissions. Harianto supported
    the allegation with the opinions of Rob Robinson, a police practices expert.
    ¶26         In his deposition, which was taken before Schmidt or Zeiher
    were deposed, Robinson explained:
    [I]n listening to the dispatch tapes, I noticed neither the
    dispatcher nor Sergeant Sharp ever made any mention to
    contact officers located north, in the Cordes Junction, in the
    Sunset Point, maybe Prescott Valley, I believe Mayer is right
    there ― isn’t Mayer right next or just before Prescott Valley,
    right at the freeway ― to see if there are any offìcers up there
    that could have start heading south or conduct a traffic break.
    I think if they would have ― it’s 14 miles from Cordes
    Junction down to Sunset Point.
    So the pursuit ― or the incident lasted . . . 30 miles.
    So let’s just say he was doing about 60 miles an hour, which
    was about what most people were reporting, 50 to 55.
    Basically they had 16 minutes, and I’m just doing very rough
    math, 16 minutes of time to get a hold of the officer, have him
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    HARIANTO, et al. v. STATE, et al.
    Decision of the Court
    have enough time to be prepared to get into his car or do what
    he does before he gets in his car, and then proceed to [I-]17 to
    conduct a traffic break.
    I don’t know what that time frame was in as much as how
    long they took to notify the officer up in Cordes Junction, but
    I . . . can’t assume. That will be up to you guys to do the math
    on that. But I think that’s a question that would need to be
    answered to see exactly what the procedure was and if there
    was a policy for calling ahead, especially to a . . . resident
    officer, north of Table Mesa, north of Sunset Point.
    ¶27          In his supplemental declaration, Robinson opined in part:
    54. Police dispatchers are emergency communications
    professionals who are called upon to ensure the successful
    transmission of information from callers to responding police
    personnel. Their work involves providing accurate and
    timely information to police officers and dispatching the
    appropriate personnel to incidents and emergencies through
    a two-way communications system within a city or municipal
    police department.
    55. At no time during this incident did the dispatchers
    attempt to coordinate or direct the responding police officers’
    response. Instead, they simply let the officers respond to
    locations as they chose creating a “hit and miss” strategy.
    Using a “hit and miss” strategy to capture a WWD certainly
    does not fall within accepted law enforcement policy,
    procedure and practice, and does nothing but create chaos
    and uncertainty for those officers involved. It also places the
    community at risk since there are no set of guidelines or plan
    to follow to ensure avenues of escape are covered, traffic is
    stopped at intersections, arrest and cover teams are assigned,
    perimeters are established. It is imperative for dispatchers to
    be trained and have policy on how to direct DPS officers to
    terminate a WWD. Without this leadership and direction,
    DPS officers simply responded in an uncontrolled and chaotic
    manner placing others at risk of death or serious injury to
    others.
    56. During her deposition, DPS Police Call Taker Nancy Jo
    Zeiher (who was a dispatcher until summer of 2017) could not
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    HARIANTO, et al. v. STATE, et al.
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    recall receiving any type of training how to direct officers
    during WWD incidents.
    57. It is a matter of record that the DPS WWD Committee
    recommended in 2013 that DPS implement a general order
    and specific training for its officers regarding wrong-way
    drivers. It is reasonable that such training would incorporate
    the countermeasures spelled out in the Report SIR-12/01/15.
    Had WWD training been in place, responding DPS officers
    would have been aware of opportunities to terminate this
    WWD with very little opportunity of injury to others. They
    include:
    1. Although former dispatcher Nancy Jo Zeiher
    testified appropriately that wrong-way drivers are a priority,
    (Zeiher p. 22 at 18-20; p. 23 at 4-5), she also testified that in this
    instance, she:
    a. Did not determine where available officers were
    located; (p. 82 at 6-15)
    b. Did not establish or monitor communications with
    the officers that were located; (p. 68 at 19 – p. 69 at 11; p. 71 at
    8-13), and
    c. Did not coordinate the responses among and
    between the officers that were located. (p. 73 at 15 – p. 74 at 6;
    p. 74 at 23 – p. 75 at 14.)
    2. Contact with Officer Schmidt: Officer Schmidt was
    notified of the wrong-way driver by dispatch at 4:22 a.m. The
    collision occurred at 4:27 a.m. If he had been timely notified,
    when dispatch first learned of the wrong-way driver at 4:05
    a.m., Officer Schmidt would have had 17 minutes (or more)
    in which to set up a traffic break, stop sticks, or other
    measures to either stop Horan or to stop and thus protect
    southbound traffic. Unfortunately, DPS had no policies on
    notification of adjacent dispatch areas.
    ¶28           Whether Zeiher was grossly negligent in her handling of the
    dispatch calls was not presented to the superior court. As noted by
    Harianto in his supplemental brief, in the superior court and on appeal
    before the supreme court’s remand order, the parties, the superior court,
    and this court focused on whether Hutcherson I was applicable; A.R.S. § 12-
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    HARIANTO, et al. v. STATE, et al.
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    713 was never addressed. The State contends it had no reason to raise § 12-
    713 in the superior court as an immunity defense. We disagree. As the State
    acknowledges in its answering brief, the State was alerted no later than
    September 2017 that Harianto had alleged Zeiher was negligent in handling
    the emergency calls. The superior court issued its summary judgment
    ruling in May 2018. If the State had raised § 12-713 within a reasonable time
    after learning of Harianto’s theory that Zeiher was negligent, the only
    viable issue remaining would have been whether she was grossly negligent.
    ¶29            Instead, because Harianto took the position that Hutcherson I
    concluded there was no statutory qualified immunity for a dispatcher, only
    simple negligence was at issue to determine whether the State could be held
    liable for Zeiher’s acts or omissions. In reality, however, the legislature
    adopted § 12-713 the following year after Hutcherson I was decided. But
    that does not change the fact that the State did not mention § 12-713 until it
    filed its response to Harianto’s petition for review in the supreme court.
    ¶30           The State also makes the point that Harianto never alleged a
    gross negligence claim in the superior court. But he was not required to
    allege gross negligence under § 12-713 unless the State asserted that his
    claim was precluded by that statute. See Allen v. Town of Prescott Valley, 
    244 Ariz. 288
    , 292, ¶ 14 (App. 2018) (rejecting town’s contention that plaintiff
    waived his right to recover under a gross negligence theory by not alleging
    it in his complaint or referencing it in his disclosure statement because “the
    issue of qualified immunity under § 33–1551 was not implicated until the
    Town asserted it in its answer”). Unlike Harianto’s claim that DPS was
    grossly negligent based on Schmidt’s conduct, which the State placed at
    issue in the summary judgment proceedings, Harianto’s claim relating to
    Zeiher was based solely on negligence.
    ¶31           The State further contends that Harianto cannot establish the
    standard of care or prove causation. At this stage of the litigation, and
    because the superior court has not addressed these issues, we cannot
    conclude as a matter of law that Zeiher was not grossly negligent. These
    matters, and the scope of any additional proceedings to evaluate the State’s
    immunity defense under § 12-713, must be addressed on remand.4 And to
    4      The State moved to exclude Robinson from testifying as an expert
    witness, asserting in part untimely disclosure and inadmissibility of his
    opinions under Arizona Rule of Evidence 702. The superior court denied
    the State’s motion. The State also moved to strike Robinson’s supplemental
    declaration, asserting there was no good cause for his untimely filing. In its
    12
    HARIANTO, et al. v. STATE, et al.
    Decision of the Court
    the extent Harianto claims DPS was negligent in failing to train its
    dispatchers, that claim is precluded by § 12-713 unless he can show DPS’s
    inaction was grossly negligent.
    ¶32           Given this unique procedural posture, we conclude the case
    must be remanded to allow the superior court to determine in the first
    instance whether Harianto can establish that either DPS personnel (due to
    lack of training) or Zeiher knew or had reason to know that their acts or
    omissions would lead a reasonable person to realize his or her conduct
    created an unreasonable risk of bodily harm to others and involved a high
    probability that substantial harm would result. See A.R.S. § 12-713; Walls,
    
    170 Ariz. at 595
    . In doing so, we express no opinion whether Harianto can
    meet that burden.
    C.     Statutory Qualified Immunity―DPS Officers
    ¶33          The superior court found that qualified immunity under
    A.R.S. § 12-820.02 precluded Harianto’s claims that the DPS officers
    involved in the wrong-way emergency were negligent. Section 12-820.02
    states:
    A. Unless a public employee acting within the scope of the
    public employee’s employment intended to cause injury or
    was grossly negligent, neither a public entity nor a public
    employee is liable for:
    1. The failure to make an arrest or the failure to retain an
    arrested person in custody.
    As previously determined by this court, “failure to make an arrest” includes
    the “failure to make an investigatory stop which may or may not lead to an
    arrest.” Walls, 
    170 Ariz. at 595
    .
    ¶34           Despite the availability of statutory qualified immunity,
    public employees are not shielded from liability if their actions are intended
    to cause injury or are grossly negligent. A.R.S. § 12-820.02(A). Harianto
    does not challenge the superior court’s ruling that qualified immunity
    applies to the actions of the individual DPS officers in responding to the
    wrong-way emergency under Walls. Instead, Harianto argues qualified
    immunity does not apply here because Trooper Schmidt was grossly
    negligent in responding to the Harianto accident. We are not persuaded
    summary judgment ruling, the court assumed Robinson’s expert opinions
    were admissible and denied the motion to strike as moot.
    13
    HARIANTO, et al. v. STATE, et al.
    Decision of the Court
    any genuine disputes of material fact exist as to whether Schmidt was
    grossly negligent.
    ¶35            Harianto argues that if Schmidt had sped towards the wrong-
    way driver, rather than immediately initiating a traffic break, the accident
    would not have occurred. The record indicates that when Schmidt received
    the call at 4:22 a.m. regarding Horan’s wrong-way driving, he began
    initiating a traffic break in compliance with DPS’s Highway Operations
    Manual. He formulated a plan to create a roadblock with his patrol car to
    stop Horan once the traffic break was complete. Nothing about Schmidt’s
    response suggests gross negligence, particularly when the accident
    occurred about five minutes after he was notified of the emergency. The
    superior court did not err in concluding the evidence cannot support a
    finding that DPS officers were grossly negligent.
    CONCLUSION
    ¶36           We conclude as a matter of law that Harianto failed to
    establish that (1) ADOT’s alleged negligence proximately caused the
    injuries suffered by the occupants in the minivan, and (2) the alleged
    operational negligence of DPS officers is precluded under A.R.S. § 12-
    820.02(A). We therefore affirm dismissal of those claims. We vacate,
    however, the portion of the court’s order addressing the alleged operational
    negligence of DPS dispatchers and remand for reconsideration of whether
    Harianto can prove the dispatchers were grossly negligent under A.R.S.
    § 12-713.
    AMY M. WOOD • Clerk of the Court
    FILED: AA
    14