In re: Susan Goodman ( 2013 )


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  •                                                             FILED
    SEP 05 2013
    SUSAN M SPRAUL, CLERK
    1                                                         U.S. BKCY. APP. PANEL
    OF THE NINTH CIRCUIT
    2
    3                   UNITED STATES BANKRUPTCY APPELLATE PANEL
    4                             OF THE NINTH CIRCUIT
    5   In re:                        )       BAP Nos.   NV-12-1643-KiCoD
    )                  NV-13-1049-KiCoD
    6   SUSAN GOODMAN,                )                  (Consolidated)
    )
    7                  Debtor.        )       Bk. No.    08-19036-MN
    )
    8                                 )
    RANDOLPH H. GOLDBERG,         )
    9                                 )
    Appellant,     )
    10                                 )
    v.                            )       M E M O R A N D U M1
    11                                 )
    SUSAN GOODMAN,                )
    12                                 )
    Appellee.      )
    13   ______________________________)
    14                    Argued and Submitted on July 19, 2013,
    at Las Vegas, Nevada
    15
    Filed - September 5, 2013
    16
    Appeal from the United States Bankruptcy Court
    17                          for the District of Nevada
    18            Honorable Mike K. Nakagawa, Bankruptcy Judge, Presiding
    19
    Appearances:      Christopher Burke argued for appellant Randolph H.
    20                     Goldberg; Jeffrey P. Aylward argued for appellee
    Susan Goodman.
    21
    22
    Before: KIRSCHER, COLLINS2 and DUNN, Bankruptcy Judges.
    23
    24
    1
    25          This disposition is not appropriate for publication.
    Although it may be cited for whatever persuasive value it may have
    26   (see Fed. R. App. P. 32.1), it has no precedential value. See 9th
    Cir. BAP Rule 8013-1.
    27
    2
    Hon. Daniel P. Collins, Bankruptcy Judge for the District
    28   of Arizona, sitting by designation.
    1           Appellant, Randolph Goldberg, Esq. ("Goldberg"), appeals the
    2   bankruptcy court's order imposing sanctions with respect to his
    3   representation of debtor, Susan Goodman ("Debtor").      Goldberg also
    4   appeals the related order awarding Debtor her attorney’s fees.         We
    5   AFFIRM.
    6                   I. FACTUAL BACKGROUND AND PROCEDURAL HISTORY
    7   A.   Events leading to the motion for sanctions
    8           Goldberg runs a high-volume consumer bankruptcy practice in
    9   Las Vegas, Nevada, conducting approximately 250 consultations each
    10   week.       After seeing a TV ad for Goldberg's bankruptcy services,
    11   Debtor met with Goldberg in May 2008, returning to his office in
    12   August 2008 to retain him.      Goldberg filed Debtor’s chapter 133
    13   petition on August 12, 2008, and the matter was assigned to
    14   chapter 13 trustee, Rick Yarnall ("Trustee").
    15           Debtor's petition did not include the required certificate
    16   showing her completion of credit counseling, resulting in a notice
    17   of Incomplete and/or Deficient Filing sent to both Goldberg and
    18   Debtor on August 13, 2008.      On August 19, 2008, Goldberg filed the
    19   required certificate on behalf of Debtor ("CC Certificate"),
    20   indicating that she had completed credit counseling on August 11,
    21   2008, at 5:29 p.m. EST.
    22           Significant disagreement exists between the parties regarding
    23   what was discussed, what actions were taken, and what documents
    24   were signed at their initial meeting in May ("Meeting 1") and at
    25   their subsequent meeting (the "Retaining Meeting") in August.         At
    26
    27           3
    Unless specified otherwise, all chapter, code and rule
    references are to the Bankruptcy Code, 
    11 U.S.C. §§ 101-1532
    , and
    28   the Federal Rules of Bankruptcy Procedure, Rules 1001-9037.
    -2-
    1   Meeting 1, Debtor, accompanied by her former husband, Lonnie
    2   Goodman ("Lonnie"), appeared at Goldberg's office with various
    3   bills and receipts.      Debtor testified that after she arrived, she
    4   went into a room and completed a small packet given to her by a
    5   woman at the front desk, requesting detailed information about her
    6   debts and creditors.      After she completed the packet, Debtor
    7   testified that she and Lonnie met briefly with Goldberg.      Goldberg
    8   discussed her debts, told her not to pay anyone for three months,
    9   and that the charge for representing her would be $700 — a reduced
    10   amount from the initial quote, because she had referred some
    11   clients to him.      Debtor testified that she did not pay any money
    12   to Goldberg or sign a retainer agreement or any other documents at
    13   Meeting 1.
    14          Debtor testified her second meeting with Goldberg, the
    15   Retaining Meeting, was in early or mid-August.      She walked into
    16   Goldberg’s office, paid the woman and asked to speak to Goldberg
    17   about a "loan remodification" — something she had just learned
    18   about.      Debtor testified she was unable to sign any documents at
    19   this meeting because Goldberg was in a foul mood and threw her
    20   out.       Although at some points in her testimony Debtor stated she
    21   had not signed any documents, Debtor also testified she signed a
    22   couple of pages when she was given the packet at Meeting 1.
    23   Additionally, Debtor could not describe precisely what was in the
    24   packet, but testified she was certain it did not contain an IRS
    25   Power of Attorney Form 2848 (“2848 POA”).4      Debtor was also
    26
    4
    27          IRS Form 2848, Power of Attorney and Declaration of
    Representative, is used to authorize another individual to
    28                                                        (continued...)
    -3-
    1   certain she had not completed a credit counseling class either
    2   online or by telephone.   Further, Debtor testified the Retaining
    3   Meeting was the last time she had contact with Goldberg; all
    4   dealings thereafter were with his staff.5
    5
    6        4
    (...continued)
    7   represent you before the IRS. The 2848 POA (Rev. December 1997)
    admitted by the bankruptcy court states, in relevant part:
    8
    Acts authorized. The representatives are authorized to
    9        receive and inspect confidential tax information and to
    perform any and all acts that I(we) can perform with respect
    10        to the tax matters described on line 3, for example, the
    authority to sign any agreements, consents, or other
    11        documents. The authority does not include the power to
    receive refund checks (see line 6 below), the power to
    12        substitute another representative unless specifically added
    below, or the power to sign certain returns.
    13
    The instructions for IRS Form 2848 (Rev. June 2008) admitted
    14   by the bankruptcy court provide:
    15        Authorizing your representative.
    Write a statement on line 5 that you are authorizing your
    16        representative to sign your income tax pursuant to
    Regulations section 1.6012-1(a)(5) by reason of [enter the
    17        specific reason listed under (a), (b), or (c) under Authority
    to Sign your Return].
    18
    Authority to sign your return.
    19        Regulations section 1.6012-1(a)(5) permits another person to
    sign a return for you only in the following circumstances:
    20        (a) Disease or injury,
    (b) Continuous absence from the United States (including
    21        Puerto Rico), for a period of at least 60 days prior to the
    date required by law for filing the return, or
    22        (c) Specific permission is requested of and granted by the
    IRS for other good cause.
    23
    Authority to sign your income tax return may be granted to
    24        (1) your representative or (2) an agent (a person other than
    your representative).
    25
    5
    Debtor testified that after Goldberg yelled at her at the
    26   Retaining Meeting, she refused to go back to his office because
    she was too embarrassed. Instead, she sent Lonnie. Lonnie
    27   testified that he visited Goldberg’s office between ten and
    fifteen times. Lonnie testified that he never signed Debtor's
    28   name on any documents, nor did he authorize Goldberg or anyone in
    Goldberg’s office to do anything on behalf of Debtor.
    -4-
    1        Because Lonnie accompanied Debtor each time she went to
    2   Goldberg’s office, he was present at both Meeting 1 and the
    3   Retaining Meeting.    Lonnie testified that the first meeting was in
    4   May, and that he reviewed each page of the questionnaire filled
    5   out by Debtor.   Lonnie further stated that the packet did not
    6   contain a 2848 POA form, or a form authorizing any request for a
    7   credit report, or any document allowing another party to sign
    8   documents on Debtor's behalf.   Lonnie stated that the
    9   questionnaire was the only thing Debtor signed.
    10        At a later hearing, Lonnie testified he was “absolutely
    11   positive” the first meeting occurred on August 11th, not May or
    12   June, and the second meeting was in October when Goldberg informed
    13   Debtor it would cost an additional $1,000 for a loan modification.
    14   Lonnie testified the packet was given to Debtor at the Retaining
    15   Meeting, not Meeting 1, and that he and Debtor were alone in a
    16   conference room when Debtor completed it.    Lonnie also testified
    17   that no one asked them questions while working on a computer, nor
    18   were they ever in front of a computer.
    19        When asked about his meetings with Debtor, Goldberg could not
    20   remember any specifics due to his 250 consultations a week, and he
    21   admitted that he had no personal knowledge of Debtor signing the
    22   disputed documents.   Nonetheless, Goldberg thought Meeting 1
    23   occurred in May or June 2008, and that Debtor would have filled
    24   out a consultation sheet with general information at that time.
    25   Goldberg stated that the Retaining Meeting was on August 11,
    26   although again, he stated it was impossible for him to remember
    27   his meeting with Debtor, because he “meet[s] with so many of
    28   them.”   Hr'g Tr. (Aug. 24, 2009) 149:6-7.
    -5-
    1        Despite his inability to remember specifics of the meetings,
    2   Goldberg testified he was certain of a few things based on his
    3   standard office procedures.    Goldberg was confident that he only
    4   discussed the retainer agreement with Debtor at Meeting 1.
    5   Goldberg explained that his $5,000 fee is disclosed in the packet,
    6   but that he tells clients to bring in only the retainer portion.
    7   If he told them to bring in the entire $5,000 fee, “they would go
    8   somewhere else.”   
    Id. at 177:25-178:1
    .    Goldberg also testified
    9   that Debtor would not have received the packet until after she had
    10   retained him; thus, not at Meeting 1.     According to Goldberg, the
    11   only time a client got a packet was after payment of the retainer
    12   and after they have brought in the requested documents.    “Until
    13   they get the appropriate documents and money, no one gets a packet
    14   ever.”    
    Id. at 179:12-13
    .   Goldberg testified that on the same day
    15   a client retains and pays his fee, the client sits in a conference
    16   room and fills out all documents, signing where appropriate.    This
    17   was the standard operating procedure for his office and it never
    18   deviated.   Goldberg also stated that usually one or two people at
    19   the front desk oversaw the client to make sure all documents were
    20   signed, and, unless he expressly authorized differently, clients
    21   were required to sign all forms.
    22        Elizabeth Allen ("Allen"), Goldberg’s legal assistant for two
    23   years, testified that she handled all chapter 13 clients.    Allen
    24   testified that she recalled Debtor signing all documents in the
    25   packet.   On cross-examination, however, Allen admitted she did not
    26   have a master list for what documents were in the packet, that she
    27   did not know the exact number of pages in the packet as they were
    28   not numbered, and that no procedure or protocol existed for
    -6-
    1   confirming that every page was signed.   Allen further testified
    2   that Adam Parmelee ("Parmelee"), Goldberg’s paralegal/office
    3   administrator for ten years, was not present when Debtor signed
    4   the Tax Affidavit.6
    5        When Parmelee testified, he shared Goldberg’s difficulty
    6   remembering specific meetings with Debtor.   “I can’t recall.    I
    7   mean, I met with her a couple of times . . . .”   Hr'g Tr. (Oct. 5,
    8   2009) 16:11.   “Maybe one or two . . . .”   
    Id. at 16:17
    .   Contrary
    9   to Allen's testimony that Parmelee did not witness Debtor sign the
    10   Tax Affidavit, Parmelee testified that it was his signature and
    11   notary stamp on the document.
    12        Debtor's § 341(a) meeting of creditors, held in September
    13   2008, was attended by Debtor, an IRS agent and Parmelee.    Debtor
    14   testified she was surprised Parmelee appeared instead of Goldberg,
    15   because Parmelee was not a lawyer and she had paid for a lawyer.
    16   Debtor also testified she did not see Goldberg on the day of her
    17   § 341(a) meeting, and when she inquired about Goldberg, Parmelee
    18   told her Goldberg had the day off.
    19        Goldberg admitted that Parmelee was not an attorney, and that
    20   Parmelee attended Debtor’s § 341(a) meeting.   However, Goldberg
    21   indicated that it was common practice to hold several § 341(a)
    22   meetings concurrently in different rooms to help expedite the
    23   process when things were “backed up.”    Id. at 155:23.   Both
    24   Goldberg and Parmelee testified that the trustees were aware of
    25   and approved this practice, and, because Goldberg’s office
    26
    6
    The "Tax Affidavit" is a form Goldberg has clients sign
    27   when they claim they are not required to file a federal income tax
    return for a certain year, because their income was insufficient
    28   to trigger the filing requirements of I.R.C. § 6012.
    -7-
    1   sometimes conducted over one hundred § 341(a) meetings in a day,
    2   this practice was necessary.   Goldberg stated that on the day of
    3   Debtor's § 341(a) meeting, he was with Trustee in an adjacent
    4   room, but was available if needed.      Goldberg testified that if he
    5   sent someone else from his office to a § 341(a) meeting, that
    6   person would only serve as a representative taking notes, not as
    7   counsel providing legal advice.    Goldberg explained that Parmelee
    8   acted with Goldberg’s express authority, and that Parmelee did not
    9   give legal advice.
    10        Parmelee’s testimony regarding Debtor’s § 341(a) meeting was
    11   not so certain.   Parmelee believed Goldberg was there, but he did
    12   not recall.   “[T]o the best of my knowledge, he [Goldberg] could
    13   have been in another room doing other - other cases.     I don’t
    14   recall.”   Hr'g Tr. (Oct. 5, 2009) 25:6-7.    In any event, Parmelee
    15   was certain no problems arose at Debtor’s meeting requiring
    16   Goldberg’s assistance.   When Parmelee was asked if he was
    17   authorized by Goldberg to go to § 341(a) meetings in Goldberg's
    18   absence, Parmelee responded “No.    We would try to find somebody
    19   else to cover them.”   Id. at 26:2.
    20        Although the parties agreed on who attended the § 341(a)
    21   meeting, disagreement existed as to what was said and what
    22   happened during the meeting and thereafter.     According to Debtor’s
    23   testimony, following an injury she suffered several years before,
    24   the IRS had told her she was "purged" and no longer needed to file
    25   federal income tax returns.    Consequently, she had not filed
    26   returns for several years.    Because of her understanding, Debtor
    27   testified that she was confused when the IRS agent told her at the
    28   § 341(a) meeting that she may owe money based on some gambling
    -8-
    1   winnings and that she needed to file tax returns.   Debtor
    2   testified she advised the IRS agent that she was "purged" and did
    3   not have to file, and that Parmelee told her not to worry because
    4   he would take care of it.   Debtor testified that her tax return
    5   issue was left unresolved after the § 341(a) meeting.   On cross-
    6   examination, Goldberg’s attorney introduced Debtor’s § 341(a)
    7   meeting transcript.   Reading from the transcript, Debtor had
    8   responded "ok" after the IRS agent stated that returns from the
    9   priority tax years were required, and that the agent would give
    10   Parmelee Debtor's tax transcripts so that Goldberg's office could
    11   prepare and file the required returns.
    12        Because of this exchange at the § 341(a) meeting, Goldberg
    13   contended Debtor had notice that tax returns for years 2004-2007
    14   would be required, and that Debtor had authorized the preparation
    15   of those returns.   Goldberg also testified that tax returns were
    16   required if clients wanted their plans confirmed.
    17        Following her § 341(a) meeting, Debtor testified that she
    18   tried to reach Parmelee in October 2008 regarding the status of
    19   her case, but claimed that she was not able to speak with him at
    20   that time because Goldberg’s office “kept shoving [her] off to
    21   Elizabeth [Allen].”   Hr'g Tr. (Aug. 24, 2009) 34:4.   Consequently,
    22   since no one contacted her, Debtor sent Lonnie to Goldberg’s
    23   office “to find out where we stood about modification, where we
    24   stood with the [IRS] . . . .”   Id. at 34:13-14.
    25        As for the loan modification, Debtor testified that she
    26   eventually discussed the issue with Allen, but she was worried
    27   because she was now three months behind on her mortgage.     Debtor
    28   ultimately decided to contact the lender herself.   A company
    -9-
    1   representative told Debtor that he could walk her through a
    2   modification.   On November 4, 2008, Debtor attempted to file the
    3   modification documents with the court, but they were rejected
    4   because she had an attorney of record.    About a week later, on
    5   November 10, 2008, Debtor’s Plan #4 was confirmed.
    6        Debtor testified that although she knew Plan #4 had been
    7   filed, she had not received a copy to review or approve
    8   beforehand.   Debtor stated that when she eventually did receive a
    9   copy of her confirmed Plan #4, she discovered it included “bills
    10   on there that were from ten years ago.”    Id. at 39:17.   Moreover,
    11   under Plan #4 she was to repay $160,000, even though Debtor
    12   believed she owed only $38,000 to $40,000 according to her own
    13   paperwork and receipts.   Debtor testified that she attempted to
    14   advise Goldberg’s office that many of the claims listed were not
    15   valid, but Parmelee told her “you have the proof of burden.      We
    16   don't handle that.   You got to prove it yourself.”   Id. at
    17   39:20-21.   Given Parmelee’s response, Debtor testified that she
    18   contacted about three or four creditors.   According to Debtor,
    19   those creditors advised her they had no knowledge of her because
    20   the debts were ten years old, and, they agreed to confirm, in
    21   writing, that she did not owe them anything.    Debtor further
    22   testified that she stopped making payments under Plan #4 in either
    23   March or April 2009, because she “didn’t want to contribute money
    24   to something I didn’t understand.   I felt it was being handled
    25   wrong.   Money was going in the wrong places.   I was being lied to.
    26   I didn’t want to be a part of that.”   Id. at 42:15-18.
    27        Meanwhile, Debtor was still trying to get the loan
    28   modification.   Although she had completed the required paperwork
    -10-
    1   herself and had tried, unsuccessfully, to file it, Goldberg
    2   refused to file it for her until she paid him an additional $500.
    3   According to Debtor, she felt forced to pay the $500.      After
    4   receiving the additional payment from Debtor, Goldberg filed a
    5   Motion to Refinance and the related Loan Modification Agreement
    6   documents, together with a notice of hearing for December 18,
    7   2008.    This motion, as well as an amended proposed order filed on
    8   January 7, 2009, were both denied because the order referred to
    9   personal rather than real property, included an altered LR 9021
    10   certification, and was “too sloppily drafted.”      Debtor testified
    11   that she learned of Goldberg's incorrect filing “[b]ecause I got
    12   copies of the paperwork that it was rejected.      My – the mortgage
    13   company, the one that was working with me, told me he couldn’t
    14   believe it.”    Id. at 44:6-8.
    15           On January 20, 2009, the bankruptcy court granted the Motion
    16   to Refinance, authorizing Debtor to proceed with the terms of the
    17   Loan Modification Agreement and vacating the prior order denying
    18   approval.
    19           Referring to her multiple problems with Goldberg, Debtor sent
    20   Trustee a letter on January 22, 2009, notifying him she wanted to
    21   terminate Goldberg as her attorney.       Debtor also sent Goldberg a
    22   letter notifying him she no longer wanted him to represent her,
    23   citing malpractice, unprofessionalism and forgery of federal
    24   documents.    Debtor also requested a refund of all fees, and stated
    25   that she would pursue litigation if Goldberg did not return her
    26   money.
    27   B.      The motion for sanctions
    28           On January 30, 2009, Debtor, proceeding pro se, moved for
    -11-
    1   sanctions against Goldberg ("Sanctions Motion").   Debtor asserted
    2   that Goldberg, or one of Goldberg’s employees, forged her
    3   signature on the tax returns filed on her behalf with the IRS for
    4   the years 2004, 2005, 2006 and 2007 (“Tax Returns”).   Debtor also
    5   alleged that Goldberg acted unprofessionally towards her.    In
    6   particular, Debtor alleged that Goldberg embarrassed her in front
    7   of his staff, refused to communicate with her and misled her
    8   regarding the cost of her bankruptcy and related services.
    9   Further, Debtor asserted that Goldberg lied to her on more than
    10   one occasion and committed malpractice.
    11        Goldberg opposed the Sanctions Motion, contending that he
    12   prepared, signed and filed the Tax Returns after the IRS agent
    13   reported at the § 341(a) meeting that Debtor had gambling winnings
    14   and was required to file.   Goldberg also stated that Debtor had
    15   instructed his staff to sign the returns.   Goldberg characterized
    16   Debtor’s complaints as a result of his inability to “perform an
    17   impossible task” of allowing her to discharge her debts and still
    18   maintain her lifestyle.   In a later affidavit filed by Goldberg on
    19   March 11, 2009, he stated that Debtor’s signed 2848 POA authorized
    20   him to sign Debtor's name on the Tax Returns.
    21        In Debtor's reply, she again denied authorizing Goldberg to
    22   prepare, file or sign the Tax Returns.    Debtor also stated that
    23   she had now discovered the CC Certificate filed with the court,
    24   which she did not recognize.   Debtor denied ever calling the
    25   service or completing the counseling online, and claimed that the
    26   CC Certificate was fraudulent.
    27        In a later discovery motion, Debtor requested several items,
    28   including copies of all records pertaining to her bankruptcy case.
    -12-
    1   In her statement of facts, Debtor argued that none of the Tax
    2   Returns identified a 2848 POA, but bore only her name signed by
    3   Goldberg.
    4   C.   The evidentiary hearings
    5        The bankruptcy court conducted four evidentiary hearings
    6   related to the Sanctions Motion on March 16, August 24, October 5,
    7   and December 15, 2009.
    8        1.     Hearing #1
    9        The first evidentiary hearing was held on March 16, 2009.
    10   The bankruptcy court first addressed Goldberg’s motion to withdraw
    11   as counsel of record.    Finding no objection to the motion, the
    12   court granted it.   After discussing Debtor's desire to hire new
    13   counsel and the difficulties it was presenting, the bankruptcy
    14   court proceeded to discuss the Sanctions Motion.    The court
    15   decided to give both parties additional time for discovery and
    16   preparation after Goldberg attempted to introduce documents
    17   allegedly signed by Debtor to which Debtor objected, and Debtor
    18   attempted to introduce witnesses without giving notice to
    19   Goldberg.
    20        Following the first hearing, Debtor filed another discovery
    21   motion, requesting the original, signed 2848 POA.   According to
    22   Goldberg's response, all original documents were scanned and then
    23   destroyed for the protection and privacy of the debtor.
    24        2.     Hearing #2
    25        The second evidentiary hearing was held on August 24, 2009.
    26   Because Debtor alleged her signature was forged on several
    27   documents, most evidence and testimony related to when, where and
    28   how documents were signed.   Debtor first denied signing any
    -13-
    1   documents, claiming she had only completed a questionnaire when
    2   she went to Goldberg’s office.   Subsequent testimony by Debtor
    3   varied, however, as to whether she had signed a couple of
    4   documents or no documents.
    5        When asked about the packet she completed, Debtor could not
    6   describe it with much detail, testifying only that it was a little
    7   package requesting information about creditors.   “It was a little
    8   packet.   It was more of a questionnaire, and I think you sign a
    9   couple of pages.   I don’t remember.”   Hr'g Tr. (Aug. 24, 2009)
    10   23:23-24.
    11        Regarding the CC Certificate filed with the court, Debtor
    12   denied ever completing a credit counseling course, and testified
    13   that she did not personally contact, nor did she authorize anyone
    14   at Goldberg’s office to contact, the Consumer Credit Counseling
    15   Service of Greater Atlanta.
    16        As for the Tax Affidavit, Debtor testified the signature on
    17   it was not hers, and that she had not authorized Goldberg, or
    18   anyone in Goldberg’s office, to complete or sign it.   Debtor also
    19   testified that Parmelee never witnessed her sign the Tax Affidavit
    20   as he claimed.    Although it bore Pamelee’s notary stamp, Debtor
    21   testified that she had not signed a notary book, that Parmelee had
    22   never notarized her signature, that he never stamped or signed
    23   anything in her presence, and that he never asked for her
    24   identification.
    25        With respect to the Tax Returns, Debtor testified that she
    26   did not know she had to prepare or file any tax returns, and that
    27   Goldberg had, without her consent, prepared and filed them,
    28   forging her name and marking the returns as "self-prepared."
    -14-
    1   Debtor also denied signing the 2848 POA.   Debtor stated that she
    2   discovered Goldberg had prepared and filed the Tax Returns after
    3   the § 341(a) meeting only because she received a notice from the
    4   IRS informing her that she owed approximately $800.
    5          Although Debtor declared in her Sanctions Motion that she
    6   went to Goldberg’s office after learning of the Tax Returns and
    7   that Allen had given her copies of the four returns, Debtor
    8   testified to a different series of events at the hearing.   Debtor
    9   now stated that after finding out about the returns, she called
    10   Goldberg’s office, spoke to Allen, but Allen would not give her
    11   copies or any information about them, telling Debtor she would get
    12   back to her.   Debtor testified that although the Tax Returns
    13   prepared and filed by Goldberg showed a liability, she later
    14   prepared and resubmitted the returns and actually owed nothing.
    15          Goldberg was questioned extensively on both direct and cross-
    16   examination.   Goldberg testified that he was admitted to practice
    17   law in Pennsylvania, New Jersey, Nevada and before the Federal Tax
    18   Bar.   Goldberg testified that since opening his practice in Nevada
    19   in December 1996, he has prepared thousands of tax returns.
    20   Goldberg testified that he held an LLM in taxation and agreed that
    21   he had a "superior knowledge of federal tax issues."   Id. at
    22   100:4.
    23          When Goldberg was asked if he had received complaints from
    24   other clients, he testified that fifteen or twenty complaints had
    25   been filed with the state bar since he started his practice.      “You
    26   can’t make every client happy when you have 20,000 clients.”      Id.
    27   at 164:9-10.
    28          Several disputed documents were also discussed — the Tax
    -15-
    1   Affidavit, the 2848 POA and the Tax Returns.    Goldberg stated that
    2   before a plan can be confirmed, a client must produce the past
    3   four years of tax returns, or a Tax Affidavit if the client claims
    4   they do not have to file returns.    Goldberg stated that trustees
    5   will not approve a plan without either a debtor's tax returns or
    6   the Tax Affidavit.    Additionally, Goldberg stated that a Tax
    7   Affidavit would be completed at the retainer meeting.    Goldberg
    8   agreed that Debtor initially believed she did not have to file tax
    9   returns, which is why he had her sign the Tax Affidavit.     Goldberg
    10   testified that he became aware of Debtor's need to file returns at
    11   the § 341(a) meeting.
    12           Goldberg testified that he used the tax transcripts the IRS
    13   agent gave to Parmelee at the § 341(a) meeting to complete
    14   Debtor's Tax Returns.    Therefore, he did not need or use Debtor's
    15   Tax Affidavit to get her financial information.    However, on
    16   cross-examination, Goldberg changed his testimony, denying that he
    17   used the information shown in the tax transcripts, and denying
    18   that he ever stated this was the information he used to prepare
    19   Debtor's Tax Returns.
    20           When questioned about the Tax Returns, Goldberg testified
    21   that he usually prepares and signs his client's returns with their
    22   name.    Goldberg estimated he has completed anywhere from
    23   3,000-5,000 tax returns and personally signed his client’s
    24   signature on 30-50% of them.    Goldberg admitted that he does not
    25   identify himself as the tax preparer or do anything to indicate
    26   that someone other than the client had prepared and signed the tax
    27   return.    Goldberg testified that he believed he could do so
    28   because “I’ve had no issues with the IRS or anybody ever saying
    -16-
    1   anything, and it’s been going on for 13 years with the IRS
    2   directly.    No one’s ever said a word, and no clients ever
    3   complained . . . .”    Id. at 104:7-10.    Goldberg opined that his
    4   practice complied with federal law, and he did not know of any
    5   additional measures required by federal law for legally signing a
    6   client's return.
    7        When asked why the Tax Returns he had prepared for Debtor
    8   read "self-prepared," Goldberg stated that it did not make sense
    9   to pay $2,500 a year for professional taxation software, so he
    10   used Quicken, which automatically indicates "self-prepared" on
    11   each return because Quicken is meant to be used by individuals
    12   preparing their own tax returns.      Goldberg testified that although
    13   he had tried many times to override this default, he had been
    14   unsuccessful.    When questioned about how the IRS would know that a
    15   tax return marked self-prepared, and with a signature bearing the
    16   name of the person identified on the tax return, had actually been
    17   prepared and signed by someone else, Goldberg responded:
    18        A.     Only that I would have gave it to them [IRS] at a
    confirmation hearing which is what we would do in
    19               every one of these cases.
    . . . .
    20
    Q.     Have you ever told the IRS of this practice?
    21
    A.     They know all about it.
    22               . . . .
    23        Q.     And how is it that you believe that these IRS tax
    agents know that you are signing your name to other
    24               people's tax returns?
    . . . .
    25
    A.     I would tell them I signed the returns.
    26               . . . .
    27        Q.     It’s your testimony that each and every time, each
    of the thousands and thousands of times, you’ve
    28               signed someone else’s 1040 form . . . and given it
    -17-
    1              to an IRS agent at a confirmation hearing . . . that
    you said to that IRS agent . . . here is a tax
    2              return for my client which I signed for them.
    3        A.    No.
    . . . .
    4
    Q.    Okay.   Well, how do these agents find out?
    5
    A.    If they ask, I say I signed them . . . .
    6              . . . .
    7        Q.    Well, how often does the IRS agent ask, hey, did
    they actually sign their own self-prepared tax
    8              document?
    9        A.    Over the years, they may have asked me.   I don't
    know.   I mean, I've signed them. They know I've
    10              signed them. I've never lied about signing them.
    . . . .
    11
    Q.    So other than they should know, you can’t offer us
    12              any other way that any of these IRS agents should
    know that it’s your signature, not the person whose
    13              1040 it was?
    14        A.    No.
    15   Id. at 110:19-20; 126:12-13; 126:24-127:1, 127:12; 128:12-24;
    16   128:25-129:1; 129:3-7; 130:4-7.
    17        Goldberg testified that a signed 2848 POA provided the
    18   requisite authority for him to sign a tax return for a client, or
    19   the client could give him permission to sign.    Goldberg revealed,
    20   however, that he never requested nor received such permission in
    21   writing.   Contrary to Goldberg's claim in his opposition to the
    22   Sanctions Motion that the 2848 POA allegedly signed by Debtor
    23   authorized him to sign Debtor's name on her tax returns, Goldberg
    24   now testified the 2848 POA was not the basis of his authority to
    25   sign, but, rather, it was only used to obtain information about a
    26   client from the IRS.
    27        After reviewing the 2848 POA instructions on the stand,
    28   Goldberg agreed that it allows a person to designate a signing
    -18-
    1   representative under only a very narrow set of circumstances, and,
    2   then, only if specifically stated on the form.   Goldberg testified
    3   that he had no personal knowledge of whether Debtor fell within
    4   the circumstances listed that would have allowed her to authorize
    5   him to sign her Tax Returns, nor had he requested permission from
    6   the IRS to sign them based on "other good cause."    In any event,
    7   Goldberg maintained that a client’s oral authorization gives him
    8   legal authority to sign the returns.   “If I'm using my [2848 POA]
    9   as authority to sign the returns, I’m not using that authority.
    10   I’m using the client telling me to sign their returns . . . .”
    11   Id. at 142:15-17.   Goldberg testified repeatedly that Debtor had
    12   requested he sign the returns and had given permission for him to
    13   sign the returns.
    14        Goldberg was also unable to specify when someone in his
    15   office had last updated the 2848 POA used by his office.     Goldberg
    16   admitted that he did not pay attention to the revision date on the
    17   forms, and that he had not heard of any update or revision to the
    18   2848 POA.   He admitted that the 2848 POA allegedly signed by
    19   Debtor was the December 1997 version, but other evidence showed
    20   that the form had undergone revision many times between 1997 and
    21   2008, the time of Debtor's bankruptcy.   Goldberg testified
    22   “[w]hether it was revised or not, it still works.”   Id. at 124:5.
    23   Goldberg speculated that changes in the form only enhanced his
    24   powers as a tax preparer and licensed agent with the IRS.
    25        When asked why he had not produced the original document
    26   during discovery, Goldberg testified that he did not have the
    27   original copy of Debtor's 2848 POA because it had been scanned and
    28   shredded.   Nonetheless, Goldberg admitted that he had not
    -19-
    1   personally shredded the document, nor had anyone in his office
    2   confirmed that the document had actually been shredded.
    3        Unlike the 2848 POA, however, Goldberg testified that most
    4   client documents were not shredded.     Usually a client’s file held
    5   fifteen to twenty-five other wet-signed original documents.
    6   Goldberg described these files as “cover-your-butt” files,
    7   containing such documents as the retainer agreement, the tax
    8   affidavit, the bankruptcy questionnaire, the B-22, the notice of
    9   filing, assignment of interest, and other documents necessary to
    10   protect Goldberg in case the “clients don’t give you all the
    11   information or mislead you or forget things . . . .”    Id. at
    12   133:15-16.
    13        When asked why the 2848 POA was shredded when other sensitive
    14   documents were not, Goldberg explained that his office had
    15   experienced break-ins, so destroying the original 2848 POAs
    16   prevented thieves from accessing a client’s private tax
    17   information.    Goldberg testified that unlike other documents that
    18   might contain a client’s social security number, "a [2848 POA] is
    19   a different story, signatures, CAF numbers."    Id. at 132:8-9.
    20        After hearing extensive witness testimony and statements from
    21   counsel wishing to introduce more testimony, the bankruptcy court
    22   decided to continue the matter to October 5, 2009.
    23        3.      Hearing #3
    24        The third evidentiary hearing on the Sanctions Motion was
    25   held on October 5, 2009.   Goldberg and three of Goldberg’s
    26   employees testified: Parmelee, Allen, and Jennifer Rigdon
    27   ("Rigdon"), an associate attorney in Goldberg’s office.    Ilene and
    28   Lawrence Pondel ("Pondels"), former clients of Goldberg's, also
    -20-
    1   testified.   Narrah Newark ("Newark"), a local bankruptcy attorney
    2   of seven years, testified as to her opinion of Goldberg’s handling
    3   of Debtor's case.   Antonia Klekoda-Baker ("Klekoda-Baker"), a
    4   document examiner and expert witness for Goldberg, testified as to
    5   the authenticity of Debtor’s signature on various documents.
    6        Parmelee testified that he met with clients and gave advice,
    7   but not legal advice.   Parmelee stated that he is the only notary
    8   in Goldberg’s office, having notarized approximately 1,000
    9   signatures, but admitted that he did not keep a notary book.
    10   Although Parmelee knew that state law required him to keep a
    11   notary book, he felt he was exempt because he only notarized for
    12   Goldberg’s clients.
    13        In response to the disputed documents, Parmelee thought
    14   Debtor had completed her credit counseling at Goldberg's office
    15   because staff completed it for each client while he or she was
    16   present.   Although Parmelee stated that office staff always
    17   completed the counseling requirement in the same way, he admitted
    18   Goldberg’s office did not have a written procedure.   Parmelee also
    19   testified that he witnessed Debtor sign the Tax Affidavit, and
    20   that it was his signature and notary stamp on the document.    Yet,
    21   Parmelee later stated that “[t]o the best of my knowledge,” Debtor
    22   signed and he notarized the Tax Affidavit.   Hr'g Tr. (Oct. 5,
    23   2009) 27:22.   Parmelee also testified that he did not maintain the
    24   originals of documents he notarized; they were either shredded or
    25   given to whomever needed them.
    26        As for the credit counseling, Goldberg testified that while a
    27   client could do it at home, 99% of his clients completed the
    28   credit counseling at his office.   Goldberg stated, “It’s not a
    -21-
    1   class.   It’s not a credit counseling.   It is just in – inputting
    2   information of a financial and personal matter . . . .; it usually
    3   take [sic] about eight to ten minutes . . . .”   Id. at 195:10-11,
    4   195:25-196:1.   Because his staff knew how to do it very quickly,
    5   Goldberg testified that to save time a staff member would input
    6   the information, stating that the client might not even realize
    7   they are taking a credit counseling course.   Goldberg also
    8   testified it was his understanding that Allen did the credit
    9   counseling with Debtor.   Although Goldberg had testified that
    10   clients would have to participate in the credit counseling because
    11   of the significant personal information required, he later, in his
    12   post-hearing brief, asserted that his office obtained sufficient
    13   personal information to complete the credit counseling without
    14   Debtor's presence based on her completed questionnaire included in
    15   the packet during the May 2008 visit.
    16        Mrs. Pondel testified that she thought Parmelee was an
    17   attorney, and that her reference to him as her attorney was never
    18   corrected.   Mrs. Pondel also testified that Parmelee gave her
    19   legal advice, and that she met with Goldberg only once, even
    20   though she repeatedly asked to see him.   On cross-examination,
    21   Mrs. Pondel admitted Parmelee never gave her a business card
    22   identifying himself as an attorney.    She further admitted that her
    23   bankruptcy was dismissed for failure to make payments, and that
    24   she did not file a complaint against Goldberg until after she
    25   spoke with Debtor, whom she had met outside the courthouse.
    26        Mr. Pondel testified that he met with Goldberg three times
    27   and met with Parmelee fifteen to twenty times.   He testified that
    28   Parmelee had never directed any questions to Goldberg, that
    -22-
    1   Parmelee had given him legal advice, and that his belief Parmelee
    2   was an attorney had also never been corrected.     Mr. Pondel also
    3   testified that he did not attend a credit counseling course online
    4   or otherwise, and when he later asked Parmelee about his
    5   certificate, Parmelee did not give a specific answer, just telling
    6   the Pondels they needed it.   On cross-examination, Mr. Pondel
    7   admitted he had never received any business card, letterhead,
    8   receipt, or legal document indicating Parmelee was an attorney.
    9        Rigdon, Goldberg's associate, testified that she had met with
    10   the Pondels a couple of times and had represented them at their
    11   § 341(a) meeting.   She had never heard the Pondels express
    12   dissatisfaction with Goldberg.   Rigdon also testified that
    13   Parmelee did not expressly or impliedly hold himself out as an
    14   attorney, nor did Mr. Pondel ever refer to Parmelee as an
    15   attorney.   On cross-examination, Rigdon admitted she did not know
    16   the number of times the Pondels had met with Parmelee without her
    17   being present.
    18        Newark testified that from the documents she had reviewed,
    19   nothing appeared out of the ordinary, and Goldberg appeared to be
    20   following standard procedure for a bankruptcy attorney.     On
    21   cross-examination, Newark stated that although her clients
    22   complete their credit counseling online in her office, it was done
    23   without assistance from her staff.      She also testified that her
    24   office did not engage in any tax work.
    25        Klekoda-Baker, Goldberg's expert witness, testified that she
    26   believed Debtor’s signature on the copy of the 2848 POA was
    27   authentic because it matched the "known" signature that appeared
    28   on Debtor’s Grant Bargain and Sale Deed she had obtained from the
    -23-
    1   Clark County Assessor’s website.    However, on cross-examination,
    2   Klekoda-Baker testified that although she examined originals with
    3   wet signatures for almost every document, she had no original 2848
    4   POA to examine.    On re-direct, Klekoda-Baker testified that she
    5   found no signs of forgery or cut-and-paste on any of the documents
    6   she examined.    Klekoda-Baker additionally testified that the
    7   signature on the 2007 Tax Return was not Debtor's.    As to the Tax
    8   Affidavit, Klekoda-Baker testified that she did not have any known
    9   signatures to substantiate conclusively whether it was Debtor's
    10   signature.
    11           4.   Hearing #4
    12           The final evidentiary hearing on the Sanctions Motion was
    13   held on December 15, 2009.    William Leaver (“Leaver”), Debtor’s
    14   expert document examiner, testified that the signature on the 2848
    15   POA was most likely manipulated either by computer or cut-and-
    16   paste, as several line-quality faults existed that indicated
    17   either simulation or tracing, as well as a gap in the signature
    18   line.    Furthermore, Leaver testified that Debtor's signature on
    19   the Tax Affidavit may not have been authentic because of a
    20   variance between that signature and all of the known signatures
    21   Leaver examined.
    22           After hearing testimony, the bankruptcy court took the matter
    23   under advisement, requesting post-hearing briefing from the
    24   parties.
    25   D.      Memorandum Decision and Order on Sanctions Motions
    26           The bankruptcy court entered its Memorandum Decision on the
    27   Sanctions Motion (“Sanctions Decision”) and related order
    28   ("Sanctions Order") on December 4, 2012.    The court found that
    -24-
    1   none of Goldberg’s witnesses could establish that Debtor completed
    2   the credit counseling in Goldberg’s office.   Further, although
    3   Goldberg and his staff asserted that a client’s credit counseling
    4   could not be completed by his staff without the client’s input,
    5   the court found that other evidence showed that his staff had
    6   sufficient client information to complete it and obtain the
    7   certificate without the client's involvement.    Consequently, the
    8   court concluded that Goldberg or his staff impersonated Debtor,
    9   improperly obtained her CC Certificate, and filed it in bad faith.
    10   The court found that such conduct violated Rule 9011, several
    11   ethical rules, and possibly criminal statutes.
    12        The court rejected Goldberg’s assertion that Rule 9011(b) was
    13   not implicated by his conduct since he was given no "safe harbor."
    14   The court noted that Rule 9011(c)(1)(A) provides an exception to
    15   the 21-day safe-harbor rule if “the conduct alleged is the filing
    16   of a petition.”   The court determined that Goldberg was not
    17   entitled to the safe-harbor rule because he knew at the time of
    18   filing Debtor's petition that relief under chapter 13 would be
    19   impossible because Debtor had not personally completed credit
    20   counseling as required by § 109(h).    The court also found that
    21   Goldberg filed Debtor's petition as-is in order to cut corners, to
    22   avoid delay, to begin collecting his fee, and to move on to the
    23   next paying client.
    24        In addition to violating Rule 9011, the court found
    25   Goldberg's conduct violated several provisions of the Nevada Rules
    26   of Professional Conduct (“NRPC”).   Goldberg had violated NRPC 3.3
    27   when he filed the CC Certificate that he, or someone in his
    28   office, obtained by impersonating Debtor and by using her personal
    -25-
    1   information.   The court noted that although Debtor had informed
    2   Goldberg that she had not personally completed credit counseling,
    3   Goldberg failed to withdraw the CC Certificate.   Goldberg's
    4   conduct had also violated NRPC 8.4, as well as several criminal
    5   statutes.7   In particular, by impersonating Debtor to obtain the
    6   CC Certificate, and then filing and refusing to withdraw the
    7   fraudulent document with the court, Goldberg had likely violated,
    8   and continued to violate, 
    18 U.S.C. §§ 157
    , 1519 and 1028.
    9   Consequently, the court referred the matter to the United States
    10   Attorney for the District of Nevada.
    11        Regarding the Tax Returns, the court found that Goldberg had
    12   signed them without authority to do so.   The court concluded this
    13   after finding (1) Debtor’s testimony more credible than that of
    14   Goldberg and Allen, (2) the original 2848 POA was never produced,
    15   and (3) substantial questions existed as to whether the signature
    16   on the scanned copy of the 2848 POA was actually Debtor’s.
    17   Accordingly, the court determined that Goldberg’s unauthorized
    18   signature on the Tax Returns and false representation to the IRS
    19
    20
    21
    7
    NRPC 3.3 provides that "[a] lawyer shall not knowingly make
    22   a false statement of fact or law to a tribunal or fail to correct
    a false statement of material fact or law previously made to the
    23   tribunal by the lawyer."
    24        NRPC 8.4 provides, in relevant part: "It is professional
    misconduct for a lawyer to: (a) Violate or attempt to violate the
    25   Rules of Professional Conduct, knowingly assist or induce another
    to do so, or do so through the acts of another; (b) Commit a
    26   criminal act that reflects adversely on the lawyer's honesty,
    trustworthiness or fitness as a lawyer in other respects;
    27   (c) Engage in conduct involving dishonesty, fraud, deceit or
    misrepresentation; (d) Engage in conduct that is prejudicial to
    28   the administration of justice[.]"
    -26-
    1   that the Tax Returns were self-prepared violated NRPC 3.3, 4.18
    2   and 8.4 and subjected Goldberg to possible discipline.   Because
    3   Goldberg’s conduct may have also violated 
    26 U.S.C. §§ 7206
     and
    4   7207, the court referred Goldberg to the United States Attorney
    5   for the District of Nevada.
    6        The court also found that Goldberg, or someone in his office,
    7   signed Debtor’s Tax Affidavit rather than Debtor.   Neither expert
    8   witness could confirm the authenticity of the signature.    Further,
    9   testimony of Goldberg’s witnesses, Parmelee and Allen, conflicted.
    10   Third, Debtor’s purported signature on the document could not be
    11   corroborated by a properly logged entry in a notary book.   As a
    12   result, the court concluded that Goldberg’s conduct had violated
    13   NRPC 4.1, 8.4 and 5.3 and was subject to discipline.
    14        Based on the above, the bankruptcy court imposed the
    15   following sanctions:   Goldberg was suspended for a period of six
    16   months from filing any new bankruptcy cases in the district;
    17   Goldberg had to provide a copy of the court's decision to every
    18   prospective chapter 13 client for five years; Goldberg had to
    19   return to Debtor all funds paid in connection with her case; and
    20   Debtor was entitled to payment by Goldberg of all reasonable
    21   attorney’s fees and costs incurred prosecuting the Sanctions
    22   Motion.   Considering Goldberg’s conduct and practices in
    23   connection with this case, the court also referred Goldberg for
    24   investigation to the United States Attorney for the District of
    25
    8
    NRPC 4.1 provides: "In the course of representing a client
    26   a lawyer shall not knowingly: (a) Make a false statement of
    material fact or law to a third person; or (b) Fail to disclose a
    27   material fact to a third person when disclosure is necessary to
    avoid assisting a criminal or fraudulent act by a client, unless
    28   disclosure is prohibited by Rule 1.6."
    -27-
    1   Nevada, the Nevada Secretary of State, the Nevada Attorney
    2   General, the Clark County District Attorney, the State Bar of
    3   Nevada, and the Office of the United States Trustee.
    4        Goldberg timely appealed the Sanctions Order.
    5        After Debtor's attorneys submitted briefs and time records
    6   for their fees, to which Goldberg objected, the bankruptcy court
    7   entered an order awarding Debtor approximately $45,000 in
    8   attorney's fees and costs ("Fee Order") on January 24, 2013.
    9   Goldberg timely appealed the Fee Order.
    10        The appeals were consolidated on February 20, 2013.
    11                             II. JURISDICTION
    12        The bankruptcy court had jurisdiction under 
    28 U.S.C. §§ 1334
    13   and 157(b)(2)(A).   We have jurisdiction under 
    28 U.S.C. § 158
    .
    14                                III. ISSUES
    15   1.   Did the bankruptcy court abuse its discretion when it entered
    16   the Sanctions Order?
    17   2.   Did the bankruptcy court abuse its discretion when it entered
    18   the Fee Order?
    19                          IV. STANDARDS OF REVIEW
    20        We review all aspects of an award of sanctions for an abuse
    21   of discretion.   Price v. Lehtinen (In re Lehtinen), 
    332 B.R. 404
    ,
    22   411 (9th Cir. BAP 2005), aff'd, 
    564 F.3d 1052
     (9th Cir. 2009);
    23   In re Nguyen, 
    447 B.R. 268
    , 276 (9th Cir. BAP 2011)(en banc).     A
    24   bankruptcy court abuses its discretion if it applied the wrong
    25   legal standard or its findings were illogical, implausible or
    26   without support in the record.   TrafficSchool.com, Inc. v. Edriver
    27   Inc., 
    653 F.3d 820
    , 832 (9th Cir. 2011).
    28        The appellate court must give great deference to the trial
    -28-
    1   court’s findings of fact under this standard.     A reviewing court
    2   is not entitled to reverse a finding, even though convinced that
    3   had it been sitting as the trier of fact it would have weighed the
    4   evidence differently.    Anderson v. City of Bessemer City, N.C.,
    5   
    470 U.S. 564
    , 573 (1985).    Even greater deference must be afforded
    6   to the trial court’s factual findings where credibility
    7   determinations are at issue, “for only the trial judge can be
    8   aware of the variations in demeanor and tone of voice that bear so
    9   heavily on the listener's understanding of and belief in what is
    10   said.”    
    Id.
       See also Rule 8013.
    11                                V. DISCUSSION
    12   A.   The bankruptcy court did not abuse its discretion when it
    entered the Sanctions Order.
    13
    1.     The bankruptcy court had proper jurisdiction over the
    14               case and Goldberg despite the faulty CC Certificate.
    15        Goldberg contends that, because the bankruptcy court had
    16   determined Debtor had not taken the credit counseling course,
    17   thereby requiring the dismissal of her case, the court lacked
    18   jurisdiction to impose sanctions.     Goldberg asserts that § 109(h)9
    19   is jurisdictional, and a debtor’s non-compliance with the statute
    20   strips the bankruptcy court of jurisdiction.     We disagree.
    21        Compliance with the credit counseling requirements of
    22   § 109(h) is a matter of eligibility rather than jurisdiction.
    23   Mendez v. Salven (In re Mendez), 
    367 B.R. 109
    , 117-18 (9th Cir.
    24
    9
    Section 109(h) provides that "an individual may not be a
    25   debtor . . . unless such individual has, during the 180-day period
    ending on the date of filing of the petition by such individual,
    26   received from an approved nonprofit budget and credit counseling
    agency . . . an individual or group briefing (including a briefing
    27   conducted by telephone or on the Internet) that outlined the
    opportunities for available credit counseling and assisted such
    28   individual in performing a related budget analysis."
    -29-
    1   BAP 2007)(compliance with § 109(h) is an eligibility requirement,
    2   not a jurisdictional requirement).10     In Mendez, we held that a
    3   bankruptcy court has jurisdiction over a case commenced by a
    4   debtor who has not complied with the strict requirement of
    5   § 109(h).    Id. at 118.   See also In re Parker, 
    351 B.R. 790
    , 796
    6   (Bankr. N.D. Ga. 2006)(once a petition is filed, the bankruptcy
    7   court has authority to determine debtor's eligibility and retains
    8   jurisdiction even over cases commenced by an ineligible debtor).
    9   Accordingly, the bankruptcy court did not lack jurisdiction over
    10   Debtor or Goldberg, who filed Debtor's petition and related
    11   documents and subjected himself to the court's jurisdiction and
    12   authority.
    13        Similarly, Goldberg contends the bankruptcy court should have
    14   struck Debtor’s case for lack of jurisdiction based on the same
    15   rationale of her non-compliance with § 109(h).     In other words,
    16   Goldberg asserts that because consumer credit counseling is a
    17   prerequisite to eligibility, Debtor’s failure to comply with the
    18   requirement rendered her case “void ab initio,” as if it never had
    19   been commenced.   As we noted above, § 109(h) is not jurisdictional
    20   and the filing of a petition, even by an ineligible debtor,
    21   nevertheless commences a bankruptcy case and provides the court
    22   with jurisdiction.   In addition, for Goldberg to assert that
    23   Debtor failed to comply with § 109(h), not only must he admit the
    24   fraudulent nature of the CC Certificate filed on Debtor’s behalf,
    25   Goldberg must also admit he filed false papers with the court, in
    26
    10
    Sections 109(h)(2) and 109(h)(3) provide debtors with some
    27   exceptions from the counseling requirement upon approval from the
    court. However, none of the exceptions are applicable to this
    28   case.
    -30-
    1   willful violation of a variety of court rules and rules of
    2   professional conduct.   Goldberg would thus admit to violations
    3   against the bankruptcy court, while asserting that the bankruptcy
    4   court had no duty or authority to regulate such conduct.   We
    5   reject such a notion.
    6        Goldberg next argues confirmation of Debtor’s Plan #4 made
    7   the credit counseling issue moot.   Here, Goldberg appears to argue
    8   that his conduct with respect to Debtor's CC Certificate could not
    9   provide the basis for sanctions against him, assuming the issue
    10   became moot upon confirmation.   We too reject this argument.    The
    11   status of Debtor’s plan cannot provide an excuse or shield for
    12   Goldberg’s conduct and ethical violations.
    13        Goldberg also contends that Debtor waived and ratified any
    14   failure to take the credit counseling class.   His argument is
    15   misguided.   Goldberg's conduct with respect to the CC Certificate
    16   is not the only basis upon which the bankruptcy court imposed
    17   sanctions.   Even if it were, we note Goldberg's ironically polar
    18   opposite positions as they relate to § 109(h) compliance, arguing
    19   on one hand that it is mandatory and jurisdictional, while also
    20   arguing judicial discretion to waive the credit counseling
    21   requirement is appropriate in certain circumstances.
    22        Goldberg next argues that the bankruptcy court erred in even
    23   deciding the credit counseling issue because it was not part of
    24   Debtor’s Sanctions Motion.   We disagree.   According to Debtor, who
    25   was appearing pro se, she was not aware of the CC Certificate at
    26   the time she filed her Sanctions Motion, and, thus, could not have
    27   raised the issue.   When Debtor became aware of the document, she
    28   promptly brought it to both the court’s and Goldberg’s attention
    -31-
    1   in her response to Goldberg’s opposition to the Sanctions Motion.
    2   Thus, Goldberg had sufficient notice and time to prepare a
    3   defense, which he did.   During the four evidentiary hearings
    4   conducted over the course of six months, each party called, or had
    5   the opportunity to call, witnesses to testify about the
    6   CC Certificate.   Additionally, both parties offered post-hearing
    7   briefing wherein Goldberg was provided an opportunity to respond
    8   to Debtor’s allegations.   Goldberg was therefore given sufficient
    9   notice, and the inclusion of the issue of the CC Certificate was
    10   appropriate and not unfairly prejudicial.11   Further, as we noted
    11   above, Goldberg's conduct surrounding the CC Certificate is not
    12   the only basis upon which the bankruptcy court issued sanctions.
    13        Finally, Goldberg argues that Debtor’s voluntary actions
    14   judicially and equitably estopped her from seeking sanctions
    15   against him.   We fail to see where Goldberg raised this argument
    16   before the bankruptcy court.   By failing to demonstrate that he
    17   properly presented this argument to the bankruptcy court, he has
    18   waived the argument, and we need not address the merits here.   See
    19   Ellsworth v. Lifescape Med. Assocs., P.C. (In re Ellsworth),
    20   
    455 B.R. 904
    , 919 (9th Cir. BAP 2011)(citing Golden v. Chi. Title
    21   Ins. Co. (In re Choo), 
    273 B.R. 608
    , 613 (9th Cir. BAP 2002);
    22   Branam v. Crowder (In re Branam), 
    226 B.R. 45
    , 55 (9th Cir. BAP
    23   1998), aff'd, 
    205 F.3d 1350
     (9th Cir. 1999)(unpublished table
    24
    25        11
    Goldberg also argues that even if the bankruptcy court had
    jurisdiction, it erred in entering a final judgment, because
    26   bankruptcy judges are prohibited from entering a final judgment in
    core proceedings, citing Stern v. Marshall, 
    131 S.Ct. 2594
     (2011).
    27   Stern is not applicable to this case because the issues on appeal
    do not involve a state law matter unrelated to the bankruptcy case
    28   asserted as a compulsory counterclaim.
    -32-
    1   decision)).     In any event, we reject any inference by Goldberg
    2   that Debtor’s actions precluded the bankruptcy court from taking
    3   disciplinary action against him.
    4        2.   The bankruptcy court was authorized to sanction Goldberg.
    5              a.     The bankruptcy court did not err when determining
    its authority to sanction Goldberg.
    6
    i.    Rule 9011
    7
    8        Goldberg argues the bankruptcy court erred in determining
    9   that he had violated Rule 9011, because the rule does not apply to
    10   a client against her own attorney.         To the contrary, Rule 9011 is
    11   appropriately used to protect other parties, as well as debtors,
    12   from the misconduct of a debtor’s attorney.        Cohn v. U.S. Trustee
    13   (In re Ostas), 
    158 B.R. 312
    , 319-20 (N.D.N.Y. 1993)(rejecting the
    14   argument of debtors' counsel that Rule 9011 was only intended to
    15   protect opposing parties, not the attorney's own clients).
    16        Generally, Rule 9011 is directed at papers signed by
    17   litigants and/or attorneys and filed with the court.
    18   Rule 9011(b)(3) provides that "by presenting to the court . . . a
    19   paper . . . an attorney . . . is certifying that to the best of
    20   the person's knowledge, information, and belief, formed after a
    21   reasonable inquiry . . . the allegations or factual contentions
    22   have evidentiary support."     Rule 9011(b) “provides for the
    23   imposition of sanctions when a filing is frivolous, legally
    24   unreasonable, or without factual foundation, or is brought for an
    25   improper purpose.”     Simpson v. Lear Astronics Corp., 
    77 F.3d 1170
    ,
    26   1177 (9th Cir. 1996)(citing Warren v. Guelker, 
    29 F.3d 1386
    , 1388
    27   (9th Cir. 1994)).      The Rule 9011 "safe harbor" exception does not
    28   apply when, as in this case, the violation involves the petition,
    -33-
    1   since the filing of the petition has immediate serious
    2   consequences to creditors, including the imposition of the
    3   automatic stay.
    4        The bankruptcy court found Goldberg violated Rule 9011 and
    5   was subject to sanctions for filing the fraudulent CC Certificate.
    6   Specifically, the court found that either Goldberg, or one of his
    7   staff, impersonated Debtor and improperly obtained her
    8   CC Certificate.   Despite knowing that Debtor had not obtained it
    9   as required under § 109(h), Goldberg nevertheless filed the
    10   document.   Accordingly, such filing had been done in bad faith.
    11        We conclude that it was not an abuse of discretion for the
    12   bankruptcy court to determine that Goldberg’s actions were
    13   frivolous, satisfying one of the alternate elements necessary
    14   under Rule 9011 for the imposition of sanctions.    The word
    15   “frivolous,” when used in connection with sanctions, denotes a
    16   filing that is both baseless — lacks factual foundation — and made
    17   without a reasonable and competent inquiry.   Townsend v. Holman
    18   Consulting Corp., 
    929 F.2d 1358
    , 1362 (9th Cir. 1990).    An
    19   attorney has a duty to conduct a reasonable factual investigation
    20   as well as to perform adequate legal research that confirms his
    21   position is warranted by existing law (or by a good faith argument
    22   for a modification or extension of existing law).    Christian v.
    23   Mattel, Inc., 
    286 F.3d 1118
    , 1127 (9th Cir. 2002).    "An attorney's
    24   signature on a complaint is tantamount to a warranty that the
    25   complaint is well grounded in fact and ‘existing law’ (or proposes
    26   a good faith extension of the existing law) . . . . "    
    Id.
       Thus,
    27   a finding that no reasonable inquiry was made into either the
    28   facts or the law is tantamount to a finding of frivolousness.
    -34-
    1   Townsend, 929 F.2d at 1362.
    2        Goldberg’s filing of the CC Certificate was frivolous because
    3   he failed to show that he made any reasonable inquiry into either
    4   the facts or the law.   Even when Debtor notified him about the
    5   questionable CC Certificate, nothing in the record suggests that
    6   Goldberg made any attempt to inquire about, or address, the issue.
    7   He did not contact Debtor, he did not conduct an audit of his
    8   records and he did not inquire with his staff or implement any
    9   changes to his office procedures.   Additionally, Goldberg did not
    10   attempt to withdraw the CC Certificate or have Debtor complete the
    11   counseling and obtain a new certificate.   Under no circumstances
    12   would Goldberg’s lack of inquiry and action be deemed reasonable.
    13        The Ninth Circuit has held that an attorney's inquiry as to
    14   facts contained in signed documents submitted to a court must be
    15   measured “objectively against a reasonableness standard, which
    16   consists of a competent attorney admitted to practice before the
    17   involved court.”   Valley Nat'l Bank of Ariz. v. Needler
    18   (In re Grantham Bros.), 
    922 F.2d 1438
    , 1441 (9th Cir. 1991).
    19   Goldberg’s filing of the CC Certificate was frivolous because his
    20   inquiry as to facts contained in it and submitted to the court was
    21   not reasonable as objectively compared to a competent attorney
    22   admitted to practice before the same court.   Although Goldberg
    23   argued that Debtor either signed the disputed document or, in the
    24   alternative, knew about and ratified his conduct, Goldberg
    25   provided no evidence to support his assertions.   His witnesses
    26   gave conflicting, evasive and continually changing testimony.
    27   Goldberg also failed to show a reasonable inquiry as to the
    28   authenticity of the documents he filed or that his conduct was
    -35-
    1   reasonable when compared to other bankruptcy attorneys.     Although
    2   Goldberg called Newark, another bankruptcy lawyer, as a witness,
    3   she did not opine on the reasonableness of Goldberg’s conduct.
    4   Rather, she testified that her office protocol and procedures were
    5   different than Goldberg’s regarding credit counseling and tax
    6   returns.   Newark stated that although debtors complete their
    7   credit counseling requirement at her office, debtors complete it
    8   alone, without assistance from her staff.
    9        The bankruptcy court’s determination that Goldberg violated
    10   Rule 9011, and that it had authority under Rule 9011 to impose
    11   sanctions, was not erroneous.     Nonetheless, even if the court
    12   could not sanction Goldberg under Rule 9011, it had ample other
    13   authority upon which it could rely to impose sanctions.
    14                     ii.   Inherent authority and § 105
    15        Bankruptcy courts have broad authority to run their
    16   courtrooms and to supervise the attorneys appearing before them.
    17   See Smyth v. Oakland (In re Brooks-Hamilton), 
    400 B.R. 238
    , 246
    18   (9th Cir. BAP 2009)(citing Chambers v. NASCO, Inc., 
    501 U.S. 32
    ,
    19   43, 47 (1991)).    Section 105(a) empowers bankruptcy courts to take
    20   any action or make any determination necessary or appropriate to
    21   enforce or implement court orders or rules, or to prevent an abuse
    22   of process.   Section 105(a) also authorizes a bankruptcy court to
    23   impose penalties, including suspension of an attorney.
    24   In re Brooks-Hamilton, 
    400 B.R. at 248
    .      In Peugeot v. U.S.
    25   Trustee (In re Crayton), 
    192 B.R. 970
    , 976 n.6 (9th Cir. BAP
    26   1996), the Panel states that § 105(a) "arguably empowers a
    27   bankruptcy court to discipline attorneys who appear before it,
    28   given that incompetent attorneys frustrate the [Bankruptcy Code's]
    -36-
    1   purpose of prompt administration of the estate and equitable
    2   distribution of assets.”
    3        To satisfy due process, a bankruptcy court must determine
    4   that the party to be sanctioned was provided sufficient notice of
    5   the potential sanctions before imposing sanctions under § 105(a).
    6   Miller v. Cardinale (In re Deville), 
    280 B.R. 483
    , 496-97 (9th
    7   Cir. BAP 2004).    “Generally, the notice regarding sanctions must
    8   specify the authority for the sanction, as well as the
    9   sanctionable conduct.”   
    Id. at 496
    .     Although Debtor's Sanctions
    10   Motion did not specifically mention § 105(a), it satisfied the due
    11   process standard under § 105(a) because it informed Goldberg that
    12   sanctions were pursued for actions indicating that he acted in
    13   “bad faith, vexatiously, wantonly, for oppressive reasons, or for
    14   other improper purposes.”   Schwartz-Tallard v. Am. Serv. Co.
    15   (In re Schwartz-Tallard), 
    473 B.R. 340
    , 351 (9th Cir. BAP 2012).
    16        Alternatively, the bankruptcy court could have imposed
    17   sanctions under its inherent authority.     "A bankruptcy court's
    18   inherent power allows it to sanction 'bad faith' or 'willful
    19   misconduct,' even in the absence of express statutory authority to
    20   do so."   Price v. Lehtinen (In re Lehtinen), 
    564 F.3d 1052
    , 1058
    21   (9th Cir. 2009).   This inherent authority extends even to allow a
    22   bankruptcy court to suspend or disbar an attorney.     
    Id. at 1059
    .
    23   Here, however, statutory authority existed under § 105(a) as well
    24   as the Local Rules for the District of Nevada.     The NRPC applies
    25   to all attorneys admitted to practice before a court within the
    26   district.   Local Rule IA 10-7.   Local Rule IA 4-1 provides that
    27   "[t]he court may, after notice and opportunity to be heard, impose
    28   any and all sanctions on an attorney . . . . who, without just
    -37-
    1   cause: . . . (C) Fails to comply with these rules."   Clearly, the
    2   bankruptcy court had authority under the Local Rules to sanction
    3   Goldberg for his conduct which violated the NRPC.
    4        Given Goldberg's conduct in this case, we conclude that the
    5   bankruptcy court had authority under any of the above sources to
    6   issue its Sanctions Order against him.
    7               b.   The bankruptcy court did not err when determining
    the types of sanctions it imposed.
    8
    9        Goldberg argues the six-months suspension was too severe of a
    10   sanction.   Goldberg also argues the bankruptcy court abused its
    11   discretion by ordering him to give prospective clients its opinion
    12   for five years into the future.    We conclude that the sanctions
    13   imposed by the bankruptcy court were fair, supported by the
    14   evidence and reasonable.   See In re Nguyen, 
    447 B.R. at 276
    .
    15        Rule 9011(c)(2) provides that a "sanction imposed for
    16   violation of this rule shall be limited to what is sufficient to
    17   deter repetition of such conduct or comparable conduct by others
    18   similarly situated," and that such sanctions may include "some or
    19   all of the reasonable attorneys' fees and other expenses incurred
    20   as a direct result of the violation."    Dressler v. Seeley Co.
    21   (In re Silberkraus), 
    336 F.3d 864
    , 871 (9th Cir. BAP 2003).
    22        The American Bar Association Standards include a
    23   non-exhaustive list of potential disciplinary sanctions along with
    24   a list of relevant factors to be used when determining the
    25   reasonableness of such sanctions.    In In re Crayton, we adopted
    26   the ABA Standards, determining that they “promote[d] the thorough,
    27   rational consideration of relevant factors, and help[ed] to
    28   achieve consistency when imposing attorney discipline.”   192 B.R.
    -38-
    1   at 980.   We modified our position in In re Nguyen, noting that
    2   requiring explicit consideration of each ABA Standard in
    3   determining the reasonableness of sanctions was too restrictive.
    4   
    447 B.R. at 277
    .      While a lack of findings by the bankruptcy court
    5   as to each of the factors is not reversible error, in reviewing
    6   attorney disciplinary sanctions on appeal, we must determine
    7   whether (1) the proceeding was fair, (2) the evidence supports the
    8   findings, and (3) the penalty imposed was reasonable.
    9                    i.     Fairness of the disciplinary proceeding
    10        Goldberg had sufficient notice and time to prepare a defense.
    11   As discussed above, both parties were given ample time to prepare,
    12   present testimony and introduce evidence.        In addition, each party
    13   provided post-hearing briefing wherein Goldberg was provided an
    14   opportunity to respond to Debtor’s allegations.        Accordingly, we
    15   conclude the disciplinary proceeding was fair.
    16                    ii.    Evidentiary Support
    17        The bankruptcy court articulated extensive evidentiary
    18   findings justifying its Sanctions Order.       As for the Tax Returns,
    19   Goldberg readily admitted to a variety of ethical and rule
    20   violations.    Goldberg admitted signing his clients' names to filed
    21   tax returns.   Although he believed his practices complied with
    22   federal law, he was unable to cite any specific authority allowing
    23   him to sign.   Rather, Goldberg rationalized his conduct on the
    24   basis that he had done it so often and had received no complaints
    25   from either clients or the IRS.     Contrary to Goldberg’s
    26   assertions, the instructions for the 2848 POA clearly show that
    27   his practices violate federal law.        Consequently, the bankruptcy
    28   court determined Goldberg’s unauthorized signature on the Tax
    -39-
    1   Returns and false representations to the IRS that the Tax Returns
    2   were self-prepared violated Rule 9011 and NRPC §§ 3.3 and 8.4 and
    3   subjected him to possible discipline.   The record supports this
    4   determination.
    5        With respect to the 2848 POA, the bankruptcy court found
    6   Debtor’s testimony to be more credible than that of Goldberg and
    7   Allen.   Further, the record showed that Goldberg had failed to
    8   produce the original 2848 POA, and the authenticity of Debtor's
    9   signature on the scanned copy was in question.
    10        Regarding the CC Certificate, the court found that no witness
    11   could establish Debtor had completed the credit counseling in
    12   Goldberg’s office.   The court noted the inconsistent witness
    13   testimonies, Goldberg's admission that his staff routinely and
    14   quickly completed the counseling with Debtors, and Goldberg’s
    15   admission that information Debtor provided in her initial packet
    16   gave him sufficient information to complete her credit counseling
    17   without her present.   As such, the record supports the bankruptcy
    18   court's finding that Goldberg, or his staff, impersonated Debtor,
    19   improperly obtained Debtor’s CC Certificate and then filed it with
    20   the court in bad faith.   The record also supports the bankruptcy
    21   court's finding that Goldberg, or someone in his office, signed
    22   the Tax Affidavit rather than Debtor.
    23                    iii. Reasonableness
    24        The bankruptcy court has broad authority when issuing and
    25   determining sanctions.    Within the express limitations of Rule
    26   9011(c), the bankruptcy court has considerable discretion in
    27   determining the amount of the award.    Miller v. Cardinale
    28   (In re DeVille), 
    361 F.3d 539
    , 553 (9th Cir. 2004).    See also
    -40-
    1   Orton v. Hoffman (In re Kayne), 
    453 B.R. 372
    , 386 (9th Cir. BAP
    2   2011)(a bankruptcy court has wide discretion in determining the
    3   amount of a sanctions award).   Although Rule 9011(c) states that
    4   sanctions should be limited to what is sufficient to deter
    5   repetition of such conduct, it also states that payment of some or
    6   all of the reasonable attorneys' fees and expenses incurred as a
    7   direct result of the violation may be appropriate.   Rule
    8   9011(c)(2).   An appropriate deterrence penalty may be greater than
    9   the amount of compensatory damages.    Fjeldsted v. Lien
    10   (In re Fjeldsted), 
    293 B.R. 12
    , 28 (9th Cir. BAP 2003).
    11        The Local Rules also grant considerable leeway in fashioning
    12   sanctions for violations of the NRPC.    Local Rule IA 10-7(a)
    13   provides that "[a]ny attorney who violates these standards of
    14   conduct may be disbarred, suspended from practice before this
    15   court for a definite time, reprimanded or subjected to such other
    16   discipline as the court deems proper."
    17         Additionally, the court may consider aggravating and
    18   mitigating circumstances in deciding the type and severity of the
    19   sanction imposed.   Aggravating factors justifying an increase in
    20   the degree of discipline imposed include: (1) dishonest or selfish
    21   motive; (2) a pattern of misconduct; (3) multiple offenses;
    22   (4) refusal to acknowledge wrongful nature of conduct; and
    23   (5) substantial experience in the practice of law.   In re Nguyen,
    24   
    447 B.R. at 277
    . See also In re Seare, 
    2013 WL 2321664
    , at *54
    25   (Bankr. D. Nev. 2013).
    26        The bankruptcy court was mindful this was not the first time
    27   Goldberg had violated, or had been sanctioned for violating,
    28   various rules, which included the same conduct of forging
    -41-
    1   signatures on credit counseling certificates and filing them with
    2   the bankruptcy court.    Goldberg was previously sanctioned in the
    3   same judicial district by Bankruptcy Judge Bruce A. Markell in
    4   In re Sanford, 
    403 B.R. 831
     (Bankr. D. Nev. 2009), and
    5   In re Pagaduan, 
    429 B.R. 752
    , 760 (Bankr. D. Nev. 2010), aff'd in
    6   part, vacated in part, 
    447 B.R. 614
     (D. Nev. 2011).    In Pagaduan,
    7   Judge Markell found that Goldberg, or someone in his office,
    8   generated a credit counseling certificate by impersonating the
    9   debtors.   
    Id. at 760
    .   The debtors had proof of being out of the
    10   country on the day they allegedly completed the counseling.     
    Id.
    11   at 758.    Goldberg unsuccessfully asserted, as he did in this case,
    12   the debtors completed the counseling requirement without even
    13   realizing it.
    14        Although Goldberg has been reported and sanctioned for
    15   previous violations, his unprofessional and, in some instances,
    16   possibly criminal conduct apparently continued.   Disciplinary
    17   sanctions should, of course, be progressive.   Notwithstanding
    18   prior sanctions, Goldberg appeared to continue to engage in a
    19   willful pattern of careless and unprofessional conduct.   The
    20   bankruptcy court found Goldberg refuses to accept responsibility
    21   for his actions and that prior sanctions have not resulted in
    22   deterring Goldberg’s disregard for judicial rules and procedures.
    23   Additionally, the court noted that Goldberg admitted to having
    24   received fifteen to twenty prior bar complaints during the years
    25   he had practiced in Nevada.   Goldberg further testified that he
    26   had been sued by a couple of clients since 1996 and had two or
    27   three fee disputes.   Consequently, and with "reluctan[ce]," the
    28   bankruptcy court imposed the sanctions it did against Goldberg "in
    -42-
    1   an effort to deter future similar violations[.]"       Mem. (Dec. 4,
    2   2012) 40:25-41:1.
    3           We conclude that the sanctions imposed in this case were
    4   reasonable and consistent with the progressive nature of
    5   discipline that was required in this case.12
    6                   c.   The bankruptcy court did not clearly err in its
    finding of facts.
    7
    Goldberg argues that the bankruptcy court erred in finding
    8
    that Debtor did not sign her Tax Affidavit and did not permit
    9
    Goldberg to sign her Tax Returns.       Goldberg similarly argues the
    10
    bankruptcy court erred in believing Debtor’s version of events.
    11
    We reject Goldberg’s assertion.
    12
    The bankruptcy court expended considerable time with this
    13
    case.        It conducted four evidentiary hearings resulting in eleven
    14
    witnesses testifying and forty-four exhibits admitted into
    15
    evidence.       It also accepted and reviewed further briefing by both
    16
    parties prior to taking the matter under submission.
    17
    In its Sanctions Decision, the bankruptcy court thoughtfully
    18
    and thoroughly laid out the basis of its reasoning.       Overall, the
    19
    court found Debtor’s and Lonnie’s testimony to be generally
    20
    21
    12
    Goldberg also argues that the bankruptcy court's three-year
    22   delay in deciding these issues and use of outside sources has
    prejudiced him. The only support Goldberg asserts here is that if
    23   he were a menace to society, the court would have ruled earlier.
    We conclude that the delay was not prejudicial, but merely gave
    24   Goldberg additional time before having to pay the Fee Order, and
    it allowed him to continue to conduct his profitable business.
    25
    Goldberg additionally argues that Parmelee’s not keeping a
    26   Notary log book was not part of Debtor’s original motion, so
    therefore he should not be sanctioned for Parmelee’s acts or
    27   omissions. Contrary to Goldberg's assertion, the Sanctions
    Decision stated the lack of a notary log was “not a separate basis
    28   for the Sanctions Motion.”
    -43-
    1   consistent and credible, while it found Goldberg and his staff’s
    2   explanations and rationalizations to be conclusory, contradictory,
    3   frequently evolving throughout the hearing and without evidentiary
    4   support.
    5        As for the 2848 POA, the court found that Goldberg’s reason
    6   for destroying it, the one document that expressly authorized him
    7   to obtain tax information or to possibly file tax returns, while
    8   keeping originals of other private documents in his “cover-your-
    9   butt” folder “bizarre at best.”    
    Id.
     at 18 n.13.   The court also
    10   noted Goldberg’s inconsistent references to the 2848 POA.
    11   Initially, Goldberg asserted the 2848 POA was the basis of his
    12   authority to sign the returns.    Later, however, Goldberg indicated
    13   that destruction of the original 2848 POA did not matter, because
    14   the basis of his authority to sign returns was a client’s oral
    15   authorization, not the 2848.   Goldberg also testified that he
    16   never requested the client’s written permission to sign tax
    17   returns, which contradicted his assertion that he had a signed
    18   2848 POA from the Debtor.   The court also noted that Leaver,
    19   Debtor’s expert witness, testified that the copy of the 2848 POA
    20   Goldberg provided was most likely manipulated either by computer
    21   or cut-and-paste because there were line-quality faults that
    22   indicated either simulation or tracing as well as a visible gap in
    23   the signature line.   Between the two expert document examiners,
    24   the court found Leaver’s testimony more persuasive and his
    25   document examination more extensive than Goldberg’s expert,
    26   Klekoda-Baker.
    27         In regards to the Tax Affidavit, the court noted the
    28   conflicting testimony of Goldberg’s employees.   Parmelee testified
    -44-
    1   that he witnessed Debtor sign the Tax Affidavit.    However, Allen
    2   testified that Parmelee was not in the room when the Debtor signed
    3   it.   The court also noted that Goldberg’s expert witness,
    4   Klekoda-Baker, could not conclusively substantiate Debtor's
    5   signature on the Tax Affidavit because she did not have any
    6   "known" signatures with which to compare, although this did not
    7   prevent her from forming the opinion that every other purported
    8   signature of Debtor's was authentic, except for the signature on
    9   her Tax Returns, which Goldberg admitted he signed.    Similarly,
    10   Parmelee testified he observed Debtor sign the Tax Affidavit and
    11   notarized the document, yet he was unable to produce a notary
    12   journal supporting his assertion because he does not maintain one.
    13   The court also found that Parmelee had failed to ask Debtor for
    14   her identification or to ask a witness to verify her identity.
    15         We conclude that the bankruptcy court’s findings are not
    16   illogical, implausible or without support in the record.     If the
    17   bankruptcy court's “account of the evidence is plausible in light
    18   of the record viewed in its entirety,” we may not reverse, even if
    19   we are convinced that, had we been in the position of fact finder,
    20   we would have weighed the evidence differently.     Anderson,
    21   
    470 U.S. at
    573–74.   “Where there are two permissible views of the
    22   evidence, the factfinder's choice between them cannot be clearly
    23   erroneous.”   
    Id.
    24         Accordingly, we AFFIRM the Sanctions Order.
    25   B.    The bankruptcy court did not abuse its discretion when it
    entered the Fee Order.
    26
    27         Goldberg argues that the bankruptcy court erroneously awarded
    28   Debtor her attorney fees.   We disagree.   Bankruptcy courts have
    -45-
    1   broad discretion when determining sanctions, and sanctions
    2   involving the award of attorney fees are appropriate and
    3   reasonable.    The First Circuit Bankruptcy Appellate Panel affirmed
    4   a bankruptcy court's order of sanctions in the amount of three
    5   times the lawyer's fee, where the lawyer blamed the client for
    6   inconsistent and inaccurate information on the schedules and
    7   petitions.    Lafayette v. Collins (In re Withrow), 
    405 B.R. 505
    ,
    8   514 (1st Cir. BAP 2009).    Likewise, this Panel affirmed a $20,000
    9   sanction for the trustee's costs and fees in bringing a motion
    10   under § 707(b)(4) and Rule 9011 after finding an “egregious”
    11   failure to list a promissory note payable to the debtor on the
    12   petition.    In re Kayne, 
    453 B.R. at 385
    .
    13        Goldberg objected to the attorney’s fees requested by
    14   Debtor's counsel on the grounds that the $300 hourly rate charged
    15   by both attorneys was unreasonable, and that the number of hours
    16   billed by each attorney was excessive.13     In support, Goldberg
    17   provided an affidavit of an experienced local bankruptcy attorney
    18   who charges $250 per hour.    Goldberg argued that Debtor's
    19   attorneys had less bankruptcy experience, and therefore should not
    20   have charged $300 per hour.
    21        The bankruptcy court rejected Goldberg’s assertion that
    22   Debtor’s counsel's hourly rate was excessive.     First, the court
    23   determined that lawyers have great discretion when determining an
    24   hourly rate.    Secondly, the court found that Goldberg’s hourly
    25
    26
    27
    28        13
    Goldberg did not object to the award of costs.
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    1   rate was $307.50 per hour,14 which was approximately the same
    2   billable rate that Debtor’s attorneys were charging.    We also note
    3   Goldberg testified that this is the same rate he charges his
    4   clients for tax work.15    The court further found that Debtor's
    5   counsel demonstrated the skill and ability required to properly
    6   present the Sanctions Motion, and substantially achieved the
    7   result sought by Debtor.    Based on its findings, the court found
    8   the rate charged by Debtor’s counsel to be reasonable.
    9        As to the number of hours charged, the bankruptcy court
    10   carefully reviewed the statements provided by Debtor’s counsel and
    11   analyzed the reasonableness of the hours and costs requested by
    12   each attorney.   As shown in the Fee Order, the court rejected fees
    13   for entries it found were duplicative, or lacked contemporaneity,
    14   specificity or reliability.    Consequently, the court reduced
    15   counsels' fees accordingly: one attorney's fees were reduced by
    16   $26,190, the other's by $2,050.
    17        On this record, we conclude that the bankruptcy court’s award
    18   of attorney’s fees was not illogical, implausible or without
    19   support in the record, and we AFFIRM the Fee Order.
    20                               VI. CONCLUSION
    21        For the foregoing reasons, we AFFIRM.
    22
    23
    24
    14
    The court divided Goldberg’s customary charge by sixteen
    25   hours — the number of hours Goldberg stated he spent on a typical
    bankruptcy — arriving at an hourly fee of $307.50 per hour.
    26
    15
    Given Goldberg's admitted lack of research and compliance
    27   with tax issues, while still charging $300 per hour, his assertion
    that the same rate charged by Debtor’s counsel was unreasonable
    28   appears unfounded and without merit.
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