Belle of Sioux City, L.P. v. Iowa Racing and Gaming Commission, Sce Partners, L.L.C., and Missouri River Historical Development, Inc., Belle of Sioux City, L.P. v. Iowa Racing and Gaming Commission, Sce Partners, L.L.C., Missouri River Historical Development, Inc., and City of Sioux City ( 2016 )


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  •                     IN THE COURT OF APPEALS OF IOWA
    No. 14-1158
    Filed March 23, 2016
    BELLE OF SIOUX CITY, L.P.,
    Petitioner-Appellant,
    vs.
    IOWA RACING AND GAMING COMMISSION, SCE PARTNERS, L.L.C., and
    MISSOURI RIVER HISTORICAL DEVELOPMENT, INC.,
    Respondents-Appellees.
    BELLE OF SIOUX CITY, L.P.,
    Petitioner-Appellant,
    v.
    IOWA RACING AND GAMING COMMISSION, SCE PARTNERS, L.L.C.,
    MISSOURI RIVER HISTORICAL DEVELOPMENT, INC., and CITY OF SIOUX
    CITY,
    Respondents-Appellees.
    ________________________________________________________________
    Appeal from the Iowa District Court for Polk County, Eliza Ovrom, Judge.
    In a consolidated appeal, a riverboat casino operator challenges the
    orders of the district court on judicial review of the Iowa Racing and Gaming
    Commission’s decision not to renew the operator’s license and its decision to
    award a license to a different operator for a new land-based casino. AFFIRMED.
    Mark E. Weinhardt and Danielle M. Shelton of Weinhardt & Logan, P.C.,
    Des Moines, for appellant Belle of Sioux City, L.P.
    2
    Thomas J. Miller, Attorney General, and Jeffrey C. Peterzalek and John R.
    Lundquist, Assistance Attorneys General, for appellee Iowa Racing and Gaming
    Commission.
    Guy R. Cook, of Grefe & Sidney, P.L.C., Des Moines, for appellee SCE
    Partners, L.L.C.
    Douglas L. Phillips and Ryland Dienert of Klass Law Firm, L.L.P., Sioux
    City, for appellee Missouri River Historical Development, Inc.
    Nicole Jensen-Harris, City Attorney, and Justin Vondrak, Assistant City
    Attorney, Sioux City, for appellee City of Sioux City.
    Heard by Danilson, C.J., and Vogel and Potterfield, JJ.
    3
    POTTERFIELD, Judge.
    In this consolidated appeal, Belle of Sioux City, L.P. (Belle) seeks
    appellate review of multiple actions taken by the Iowa Racing and Gaming
    Commission (IRGC) regarding Belle’s license to operate the Argosy casino at its
    regularly scheduled meetings in 2012 and after a contested hearing in 2014, and
    regarding the 2013 award by the IRGC of a license to appellee SCE Partners,
    L.L.C. (SCE) to operate a land-based casino. The facts include Belle’s efforts to
    renew its license for the operation of the Argosy riverboat casino and its
    contemporaneous proposals for the building and operation of a new land-based
    casino—proposals in competition with other entities.      The typical timeline for
    license renewals by the IRGC is that the application is filed in December, a
    decision is made by the IRGC in March, and a licensure period occurs from April
    1st through March 31st. The license for the new land-based casino was awarded
    in April 2013 to SCE for its proposed Hard Rock Casino.
    In this appeal from two separate rulings on judicial review, Belle maintains
    the IRCG’s award of a new casino license to another applicant violated Iowa
    Code section 99F.7(2)(c) (2013)—a statute Belle argues was meant to protect
    incumbent licensees such as itself.      Additionally, Belle maintains the IRGC
    violated Belle’s right to due process in its decisions to award another applicant a
    new gambling license for a land-based casino and to deny renewal of Belle’s
    license for the Argosy riverboat casino. The appellees respond that Iowa Code
    section 99F.7(2)(c) is not applicable to Belle because it was no longer licensed to
    operate the riverboat casino at the time the IRGC awarded the new land-based
    casino license. In the alternative, the appellees maintain that even if Belle was
    4
    licensed at the time, the statute was inapplicable because Belle is an operator
    rather than conductor of a gambling operation.1
    I. Background Facts and Proceedings.
    First, a brief overview: The IRGC is responsible for supervising all
    gambling operations at gambling structures and on excursion boats in the state
    of Iowa. Iowa Code § 99F.4. As part of that responsibility, the IRGC is tasked
    with “investigat[ing] applicants and determin[ing] the eligibility of applicants for a
    license and . . . select[ing] among competing applicants for a license the
    applicant which best serves the interests of the citizens of Iowa.” Id. § 99F.4(1).
    A qualified sponsoring organization (QSO)2 may apply to the commission for a
    license to conduct gambling games. Id. § 99F.5(1). Once licensed, the QSO
    may operate the gambling games itself or it may contract with another person or
    entity to operate the games. 
    Iowa Admin. Code r. 491-1.5
    (1). The operating
    1
    This appeal included six appendices, one of which included 353 pages identified
    simply as “Relevant Pages of Certified Agency Record.” See Iowa R. App P. 6.905(4)(a)
    (“The appendix shall include a table of contents identifying each part of the record
    included and disclosing the page number at which each part begins in the appendix.”);
    see also 
    id. 6
    .905(4)(c) (“If exhibits are included in the appendix, the table of contents
    shall identify each exhibit by the number or letter with which it was marked in the district
    court, give a concise description of the exhibit (e.g., “warranty deed dated ...”;
    “photograph of construction site”; “Last Will and Testament executed on ...”), and state
    the page number at which the exhibit appears in the appendix.”). Although these
    violations may seem inconsequential, compliance with the rules facilitates efficient
    navigation through an appendix, thus fostering our duty to achieve maximum productivity
    in deciding a high volume of cases. See Iowa R. Civ. P. 21.11.
    2
    A “qualified sponsoring organization” is defined as:
    [A] nonprofit corporation organized under the laws of this state, whether
    or not it is exempt from federal income taxation, or a person or
    association that can show to the satisfaction of the commission that the
    person or association is eligible for exemption from federal income
    taxation under section 501(c)(3), 501(c)(4), 501(c)(5), 501(c)(6),
    501(c)(7), 501(c)(8), 501(c)(10), or 501(c)(19) of the Internal Revenue
    Code as defined in section 422.3.
    Iowa Code § 99F.1(20).
    5
    agreement must be approved by the IRGC, Iowa Code § 99F.7(3)(a), and the
    operator must also be licensed by the IRGC. Iowa Code § 99F.5(1).
    Missouri River Historical Development, Inc. (MRHD) is a nonprofit
    corporation and a QSO. It was first licensed to conduct gambling at a riverboat in
    Sioux City in 1992. In 2004, MRHD entered into an operating agreement with
    Belle for the Argosy riverboat, and the IRGC licensed Belle to operate the
    games. Belle and MRHD extended their operating agreement multiple times,
    with the final extension running until July 6, 2012.
    In December 2011, Belle and MRHD filed their license renewal application
    for the period of April 1, 2012 to March 31, 2013. On the front page of the
    application, the parties “acknowledge[d] that they currently have an operating
    agreement in effect through July 6, 2012 as provided herein and that renewal or
    extension of an operating agreement pursuant to Iowa Code Chapter 99F
    through the applicable time period of the requested license is necessary.” They
    further     indicated   “that   negotiations   to   complete   the   terms   of   that
    agreement/extension are ongoing and they have reason to believe that the same
    will be finalized on or before the meeting of the [IRGC] on March 8, 2012,” when
    the matter of the license renewal application was to come before the commission
    for action.
    At the March 8, 2012 meeting of the commission, Belle and MRHD were
    unable to present a finalized extension of the operating agreement. MRHD’s
    representative requested a one-year license with the understanding that it would
    be conditioned upon an extension of the operating agreement. The process of
    negotiating a new operating agreement for the Argosy license had been slowed
    6
    by both Belle and MRHD’s desire to build a new land-based casino in the county.
    According to the minutes from the meeting, one commission member
    “encouraged the parties to reach an agreement” because “the alternative is not
    good for anyone.” The administrator of the IRGC told the parties, “If there is no
    agreement between the qualified sponsoring organization and the operator, and
    the citizens have made it clear that they want gambling in the city/county, the
    Commission would be obligated to look elsewhere.”                The commission
    conditionally approved the license renewal for MRHD and Belle’s Argosy license
    until June 7, 2012. The parties were to submit a new operating agreement to the
    IRGC by June 7, 2012.
    At the April 19, 2012 meeting, the parties had not reached an agreement.
    Commissioner Lamberti expressed concern about the 325 jobs of casino workers
    that were in jeopardy if a decision was not reached soon. MRHD reiterated that it
    had offered Belle an extension of the current operating agreement, but Belle had
    refused to accept the extension.
    At the June 7, 2012 meeting, Belle reported to the commission that MRHD
    had offered Belle a two-and-a-half-year extension. However, Belle believed the
    offer was “misleading” because MRHD had filed a lawsuit against it. According
    to the minutes from the meeting, Belle had advised MRHD that without dismissal
    of the lawsuit against it, it “could not see a partnership between the parties nor a
    stable base on which to move forward with any future investment.”             Belle
    indicated it believed MRHD was attempting to replace it with a different operator.
    Belle asked the IRGC to extend its current license for the Argosy until the July 6,
    2012 expiration date and then renew its license with a different QSO, Friends of
    7
    Woodbury County. MRHD then advised the IRGC it had signed an extension
    agreement on May 24, 2012, that would carry its collaboration with Belle
    regarding the Argosy through March 2015. Vice Chair Lamberti indicated this
    was a “unique and difficult situation which the Commission has not previously
    faced where there is a license running and no operating agreement in place.” He
    then announced that because the Argosy license was about to expire, “the best
    way to move forward is to consider other alternatives, but that it needs to be
    broader than what has been proposed” to that point. Lamberti moved to open up
    the process for new applications to build and operate a land-based facility in
    Woodbury County.3 The commission voted to extend the parties’ Argosy license
    through March 31, 2013, on the condition that the parties extended their
    operating agreement through that time. March 31, 2013 was the usual end of the
    license period running from April 1, 2012 through March 31, 2013. Sometime
    after the meeting, Belle also signed the extension agreement, which extended
    the Argosy operating agreement with MRHD until March 31, 2015, “subject to the
    approval of the Iowa Racing and Gaming Commission.”
    At this June 2012 meeting, the commission announced its commitment to
    keeping the riverboat facility open until a land-based facility could be licensed.
    Commissioner Heinrich clarified that the licensing for the land-based casino was
    open to both Belle and MRHD as well as any other potential operators and non-
    profits.
    3
    Belle reiterated its plan to be part of a new land-based casino in Sioux City and stated
    it was looking “forward to a solid partnership with whoever is willing to accept their $100
    million investment.”
    8
    Following the June meeting, Belle filed its first petition for judicial review,
    which asserted the IRGC’s decision to accept new applications to build and
    operate a land-based casino in Woodbury County violated Belle’s right to due
    process.
    At the July 12, 2012 meeting, Belle and MRHD asked the IRGC to
    approve the extension to their operating agreement for the Argosy.              The
    commission expressed concern about the “arbitrary” date of March 2015 and
    instead asked Belle and MRHD to agree to an extension only through March 31,
    2013, “which would tie the date to the license date.” MRHD agreed but Belle
    declined. Belle reiterated that the IRGC should approve the longer extension to
    2015 in order to “provide some security for the employees” and acknowledged
    that even if the extension was approved, licensing would follow its ordinary
    course in the discretion of the commission in March 2013. The parties did not
    come to an agreement about the extension date, so the IRGC approved an
    extension of the Argosy license to March 31, 2013, conditioned on an agreement
    of the parties by August 23, 2012. The parties were given thirty days from the
    execution of the contract to seek approval from the IRGC for the continued
    operation of the Argosy. Before the meeting concluded, the IRGC also set a
    timeline for the commission to decide and award a gambling license for the new
    land-based casino.
    Following the July meeting, Belle filed a second petition for judicial review,
    which asserted that the IRGC’s refusal to approve the new operating agreement
    between Belle and MRHD for the Argosy and its adoption of a timeframe and
    9
    procedures for awarding the new license to build and operate a land-based
    casino in Woodbury County violated Belle’s right to due process.
    The parties did not agree to a March 31, 2013 extension before the
    August 2012 meeting—and in fact never agreed to it. At the August 23, 2012
    meeting, Belle once again presented the signed March 31, 2015 extension
    agreement to the IRGC for approval. Belle opined that the commission could
    approve the signed extension but could limit the length of the extension by using
    its authority to place a duration condition on the approval. In response, MRHD
    told the commission that it did not feel there was an agreed-upon extension
    between the two parties. Vice Chair Seyfer stated that without an agreed-upon
    extension there was no operating agreement, and without an operating
    agreement, the IRGC could not issue a license to conduct gambling games. He
    then stated that the situation was governed by Iowa Code section 17A.18 and, as
    such, the license would continue by operation of law until the IRGC took action.
    Following the August meeting, Belle filed a third petition for judicial review,
    which again asserted that the IRGC’s refusal to approve the new operating
    agreement between Belle and MRHD and the additional steps the commission
    took toward awarding the new license to build and operate a land-based casino
    in Woodbury County violated Belle’s right to due process.          The district court
    consolidated the three petitions.
    Leading up to the November 5, 2012 meeting of the IRGC, the
    commission received four proposals for a new land-based casino in Woodbury
    County. Belle had partnered with a new non-profit and submitted two proposals.
    10
    Similarly, MRHD partnered with a new operator, SCE Partners, L.L.C., and
    submitted one proposal.
    In December 2012, Belle’s legal counsel contacted the IRGC administrator
    asserting there was no need for Belle to submit a renewal application for the
    Argosy license for the 2013-2014 licensing period.            The commission’s
    administrator agreed with Belle’s assertion that it was “not expected to file”
    because the “Argosy has a license of operation by law.” Nevertheless, Belle filed
    a license renewal application for April 1, 2013 through March 31, 2014. On the
    cover of the application, Belle acknowledged that “[t]he documents requested in
    Section VI(F) with regard to the qualified sponsoring organization are not
    included in this submission.” Additionally, MRHD did not join in the application—
    Belle listed MRHD as the applicant for the QSO, but no agent for MRHD signed
    the application. MRHD’s president would later testify it was an intentional choice
    of MRHD not to join the application.
    At the April 18, 2013 meeting, the IRGC announced the award of the
    license for the new land-based casino.         Chair Lamberti noted that the
    commission had been presented with four good projects, all of which met the
    statutory requirements for licensure. He indicated the commission had made the
    difficult decision only after completing the process that had been outlined at the
    July 2012 meeting, which included: application submissions, presentations, site
    visits, public hearing, and a question-and-answer session. The IRGC ultimately
    voted 3-to-2 to approve the Hard Rock project, which involved awarding SCE
    Partners, L.L.C. a license to operate a gambling structure and MRHD a license to
    conduct gambling games.
    11
    Following the meeting, in May 2013, Belle filed its fourth petition for
    judicial review, which asserted that the IRGC had “engaged in a series of actions
    that . . . destroyed the economic value of the Belle’s license and the Belle’s
    investment in Argosy Casino and in the Sioux City community.” Belle maintained
    the commission’s decision to award SCE a new gaming license “de facto revoked
    [Belle’s] gaming license without cause” and that it was a violation of Belle’s right
    to due process. Belle never requested a contested case hearing regarding these
    complaints.
    The IRGC formally denied Belle’s 2013–2014 application for its Argosy
    license renewal at the August 15, 2013 meeting. Written notice of the decision
    was issued to Belle by IRGC Administrator Ohorilko on August 27, 2013. The
    notice explained that Belle’s renewal application had been denied because Belle
    had submitted its application to renew its Argosy license to the IRGC without the
    consent of the MRDH, which it had listed as the QSO. Additionally, because a
    casino operator was statutorily required to partner with a QSO and Belle no
    longer had an approved operating agreement with a QSO, Belle was “no longer
    statutorily eligible to operate the Argosy casino.” Belle requested a contested
    case proceeding and evidentiary hearing of the IRGC’s decision to deny its
    renewal application.
    A contested case hearing was held before the IRGC on March 5–6, 2014,
    with the assistance of an administrative law judge who was assigned to help with
    prehearing matters and to assist with the drafting of the ruling. On April 17,
    2014, the IRGC filed its findings of fact, conclusions of law, decision and order, in
    which it denied Belle’s renewal application. The commission again stated that
    12
    neither MRHD nor any other QSO joined Belle’s renewal application for the
    2013–2014 term, and the IRGC could not “ignore the deficiencies in the Belle’s
    application for renewal of its license to operate the Argosy Casino for the 2013–
    2014 licensing year.” The decision also stated:
    In August 2012 and during the months that followed, the
    Commission and the parties assumed that the Argosy Casino
    licenses remained in effect by operation of law under [section
    17A.18(2)]. The Commission may have erred in allowed gambling
    to continue at the Argosy Casino, but if so, the error was harmless:
    employees of the casino continued working, patrons continued to
    frequent the excursion boat; three percent of the adjusted receipts
    continued to be distributed for educational and charitable purposes;
    and Belle . . . continued to generate profits.
    The Argosy was ordered to be closed on or before July 1, 2014.
    Belle filed a timely petition for judicial review of the contested case
    decision,4 and on July 14, 2014, the district court ruled on the merits and
    dismissed the petition. The court ruled Belle had failed to prove that the IRGC’s
    decision to deny Belle’s application for renewal of its Argosy license violated
    Iowa Code section 17A.19(10)(i), (j), (m), or (n). Additionally, the court found that
    the commission was not entitled to deference for its interpretation of Iowa Code
    section 17A.18(2), but the IRGC’s interpretation was correct and the section had
    not been triggered by Belle’s “insufficient” renewal application. Additionally, the
    4
    Multiple times during the proceedings, Belle has requested stays and hearings have
    been heard on the matter. At one of these hearings, the district court ruled that SCE,
    MRHD, and the City of Sioux City should be allowed to intervene. Additionally, Belle has
    filed a bankruptcy action in Pennsylvania where its parent company is headquartered
    and has another pending action in which Belle is suing MRHD for breach of contract.
    None of these ancillary proceedings are the subject of this appeal.
    13
    court concluded Belle was not denied due process concerning the IRGC’s
    decision not to renew Belle’s gambling license for the 2013–2014 term.5
    In a separate proceeding, the district court consolidated Belle’s May 2013
    petition for judicial review with the other previously consolidated petitions. A
    hearing was held on the merits of the petitions. On November 6, 2014, the
    district court filed a ruling dismissing Belle’s consolidated petitions for judicial
    review.   The court ruled that the IRGC did not violate Iowa Code section
    99F.7(2)(c) when granting a new license for a land-based casino because (1)
    Belle did not have a valid operating license at the time the new license was
    issued, and (2) even if it was licensed, the section is only applicable to
    conductors of gambling games and not to operators, like Belle. Additionally, the
    court concluded that Belle’s argument it was denied due process because it was
    “entitled to an evidentiary hearing before the Commission concerning the
    decision in June 2012 not to renew the licenses for the Argosy casino” was
    without merit.   The court noted that Belle never requested a contested case
    hearing on these matters. Instead, it “chose to file petitions in court” because its
    “strategy was to obtain a temporary stay of the Commission’s actions in court.”
    Moreover, the court concluded:
    There has been much litigation in court in this case,
    including two hearings concerning a temporary stay of the
    Commission’s decision at its June 12, 2012 meeting. The merits of
    Belle’s arguments have been addressed in the court’s rulings on
    those matters. These hearings preceded any final order to close
    the Argosy casino. This court and the Iowa Supreme Court have
    provided expedited proceedings when requested by Belle in this
    5
    Belle complained about the narrow focus of the decision, but Belle only requested a
    contested case hearing on the denial of its application submitted in December 2012.
    14
    action and the separate judicial review action. Belle has received
    due process concerning the instant case.
    Belle appealed from the judicial review decision filed on July 14, 2014, as
    well as the judicial review decision filed November 6, 2014. The appeals were
    consolidated and our supreme court transferred the case to us.
    II. Standard of Review.
    Judicial review of an agency decision is controlled by Iowa Code section
    17A.19(10). Renda v. Iowa Civil Rights Comm’n, 
    784 N.W.2d 8
    , 10 (Iowa 2010).
    “We will apply the standards of section 17A.19(10) to determine if we reach the
    same results as the district court.” 
    Id.
     “The district court may grant relief if the
    agency action has prejudiced the substantial rights of the petitioner and if the
    agency action meets one of the enumerated criteria contained in section
    17A19(10)(a) through (n).” 
    Id.
     Belle, as the petitioner, has the burden of proving
    the required prejudice and the invalidity of the agency action. See Iowa Code §
    17A.19(8)(a).
    III. Discussion.
    Belle maintains the IRGC violated Iowa Code section 99F.7(2)(c) when it
    awarded another applicant a new gambling license in Woodbury County while
    the Argosy casino was operating. Section 99F.7(2)(c) provides:
    A person awarded a new license to conduct gambling games
    on an excursion gambling boat or gambling structure in the same
    county as another licensed excursion gambling boat or gambling
    structure shall only be licensed to operate an excursion gambling
    boat or gambling structure that is located at a similarly situated site
    and operated as a substantially similar facility as any other
    excursion gambling boat or gambling structure in the county.
    15
    (Emphasis added.) The first question is whether Belle was licensed in April 2013
    to operate the Argosy casino when the IRGC announced the award of a
    gambling license to a new third party for operation of a land-based casino. If
    Belle was licensed for the 2013–2014 license period after failing to comply with
    the conditions set for its 2012–2013 license and after failing to submit a sufficient
    renewal application for 2013–2014, we consider whether the statute in question
    applies to operators and conductors of gambling establishments alike. Lastly, we
    consider whether Belle was afforded due process throughout the proceedings.
    A. Was Belle Licensed in April 2013?
    Belle and MRHD’s 2012–2013 license renewal application contained an
    operating agreement whose terms included an expiration date of July 6, 2012,
    and the IRGC issued a conditional license to the two parties that was valid until
    June 7, 2012.      Beginning at the June 7, 2012 meeting, the commission
    repeatedly voted to conditionally extend the Argosy license until March 31, 2013,
    pending the submission of an operating agreement between Belle and MRHD.
    However, Belle and MRHD never fulfilled the imposed conditions. At the August
    23, 2012 meeting, the IRGC announced that without an operating agreement
    between the parties, the IRGC could not issue a license to conduct gambling
    games. Vice Chair Seyfer then stated that the situation was governed by Iowa
    Code section 17A.18(2) and, as such, the license would continue by operation of
    law until “a hearing has been set by the Commission to show cause why the
    license should not be continued.” When Belle’s legal representative contacted
    the IRGC about the need to file an application for license renewal for the 2013–
    16
    2014 year, the commission administrator indicated it was not necessary because
    the “Argosy has a license by operation of law.”
    Iowa Code section 17A.18(2) provides:
    When a licensee has made timely and sufficient application
    for the renewal of a license or a new license with reference to any
    activity of a continuing nature, the existing license does not expire
    until the application has been finally determined by the agency,
    and, in case the application is denied or the terms of the new
    license limited, until the last day for seeking judicial review of the
    agency order or a later date fixed by order of the agency or the
    reviewing court.
    (Emphasis added.) The commission as a whole later found that the 2012–2013
    application had been “insufficient” to trigger the protections of section 17A.18(2)
    because it did not contain an operating agreement for the entire term of the
    licensing year. Belle challenges this interpretation of 17A.18(2).
    Belle maintains the IRGC has not been vested with the power to interpret
    Iowa Code section 17A.18, and the appellees do not disagree. Thus, we may
    reverse the agency’s interpretation “[b]ased upon an erroneous interpretation of a
    provision of law” because “interpretation has not clearly been vested by a
    provision of law in the discretion of the agency.” See id. § 17A.19(10)(c). In
    other words, we will not give deference to the agency’s interpretation, and we will
    substitute our judgment for that of the commission if we conclude the IRGC made
    an error of law. See Renda, 
    784 N.W.2d at
    14–15.
    Belle maintains the IRGC’s interpretation of “sufficient” within Iowa Code
    section 17A.18(2) is erroneous because “timely and sufficient” does not and
    cannot mean that only those applications worthy of being approved trigger the
    protection of the statute. Belle further maintains that such an interpretation would
    17
    require a final determination of the application before one would know whether
    an application was “sufficient” to trigger section 17A.18(2). We disagree.
    We understand the statutory term “sufficient” to mean complete on its
    face.     Iowa Administrative Code rule 491-1.5(3) pertains to “renewal
    application[s] for excursion gambling boat or gambling structure license” and
    requires, “This form shall contain, at a minimum, the full name of the applicant,
    annual fee, distribution to qualified sponsoring organizations, table of
    organization, internal controls, operating agreement, hours of operation, casino
    operations, Iowa resources, contracts, guarantee bond, notarized certification of
    truthfulness, and gambling treatment program.” Contrary to Belle’s assertion,
    determining whether a party has submitted an application that contains at least
    the minimum requirements of rule 491-1.5(3) does not necessitate a final
    determination by the commission. The IRGC has great discretion in deciding to
    whom to award a gambling license.        See Iowa Code § 99F.4(1) (giving the
    commission the power to “investigate applicants and determine the eligibility of
    applicants for a license and to select among competing applicants for a license
    the applicant which best serves the interests of the citizens of Iowa” (emphasis
    added)). As the commission has shown, it can determine whether an application
    is sufficient without wielding this discretion. Here, Belle’s 2012–2013 application
    was insufficient on its face—a fact Belle and MRHD understood and pointed out
    to the commission on the first page of the application when they “acknowledge[d]
    that they currently have an operating agreement in effect through July 6, 2012 as
    provided herein and that renewal or extension of an operating agreement
    pursuant to Iowa Code Chapter 99F through the applicable time period of the
    18
    requested license is necessary.”      Insofar as the IRGC interpreted “sufficient
    application” to mean one that, on its face, fulfills the requirements of rule 491-
    1.5(3), we cannot say this interpretation is erroneous. See id. § 17A.19(10)(c);
    see also Tuerk v. State Dep’t of Licensing, 
    864 P.2d 1382
    , 1386 (Wash. 1994)
    (holding the failure of a realtor to include home address on renewal application,
    as required by agency, rendered the application insufficient).
    Belle’s 2013–2014 application, filed in December 2012, was also
    insufficient on its face as it also failed to include an operating agreement with a
    QSO. Belle attempts to characterize this failure as a result of its reliance on the
    statements by a commissioner and an administrator that Belle had an ongoing
    license as an operation of law and did not need to file a renewal application.
    However, Belle did file a renewal application, once again without the support of
    MRHD. MRHD has made it clear that it intended to let its license to conduct
    gambling games at the Argosy lapse and purposefully did not sign the Argosy
    renewal application when it was asked by Belle. In spite of a commissioner’s and
    an administrator’s reference to a license by “operation of law,” Belle appeared to
    understand the need for a renewal application for the 2013–2014 term.
    However, Belle did not submit a complete application, and Belle’s inability or
    failure to submit a complete application resulted in the denial of the application.
    Neither Belle’s 2012–2013 renewal application nor its 2013–2014
    application for a license for the Argosy was “sufficient,” and as a result, neither
    triggered the protection of section 17A.18(2). Therefore, Belle was no longer
    licensed to operate the Argosy in April 2013 when the IRGC awarded the new
    gambling license to a land-based casino in the county. Because Belle was no
    19
    longer licensed when the new license was issued in April 2013, the IRGC did not
    violate section 99F.7(2)(c), which requires new licensees to “operate an
    excursion gambling boat or gambling structure that is located at a similarly
    situated site and operated as a substantially similar facility as any other
    excursion gambling boat or gambling structure in the county.”6 Because we find
    section 99F.7(2)(c) is not applicable here, we do not need to decide whether
    section 99F.7(2)(c) applies to operators and conductors alike, and we decline to
    consider the issue.
    B. Is Relief Warranted Because of the IRGC’s Inconsistent Actions?
    Despite the insufficiency of Belle’s renewal applications to operate the
    Argosy, the IRGC allowed Belle to operate the riverboat for almost two years
    without a license. On appeal, the IRGC minimizes one commissioner and the
    administrator’s references to a license “by operation of law” as “comments made
    by an individual commissioner or staff member” as opposed to official actions of
    the commission.       The IRGC maintains it cannot be bound by an individual’s
    actions because the commission may only act by voting upon positions at a
    public meeting following appropriate notice, and three of the five commissioners
    must concur for any motion to carry. See Iowa Admin Code. r. 491-1.2(2), (3)(b);
    see also Alfredo v. Iowa Racing & Gaming Comm’n, 
    555 N.W.2d 827
    , 837 (Iowa
    6
    Even if we accept Belle’s arguments that (1) Belle had a valid license to operate the
    Argosy when the IRGC awarded SCE a license to operate the Hard Rock and (2) section
    99F.7(2)(c) applies to operators and conductors alike, we fail to see the harm of which
    Belle complains or the need for a remedy. Section 99F.7(2)(c) is meant to give notice to
    a new licensee that if there is more than one casino in the same county, they are to be
    operated at the similar site and facility. We do not view this statute as providing
    protection to a current licensee. Here, the Argosy and the new Hard Rock casino were
    never open for business at the same time. At all times, the Belle could have sought to
    convert its riverboat license to a land-based structure as provided by Iowa Code section
    99F.4D.
    20
    1996) (finding that approval by commission staff member does not constitute
    commission approval of agreement).            The record supports the IRGC’s
    characterization insofar as one commissioner and later, an administrator, stated
    Belle had a license by operation of law. The statements were made without the
    commission voting on the matter. Yet the commission as a whole did allow Belle
    to continue operating the Argosy for approximately two years after its operating
    agreement with MRHD expired.         The commission continued to regulate the
    gambling operations at the Argosy in accordance with its mandate from the
    legislature although it had not granted Belle’s applications to renew its license for
    the Argosy.
    Iowa Code section 17A.19(10)(h) allows a reviewing court to “reverse,
    modify, or grant other appropriate relief from the agency action” where the
    “substantial rights of the person seeking judicial relief have been prejudiced
    because the agency action” is “[a]ction other than a rule that is inconsistent with
    the agency’s prior practice or precedents, unless the agency has justified that
    inconsistency by stating credible reasons sufficient to indicate a fair and rational
    basis for the inconsistency.”     Belle has the burden of establishing that its
    substantial rights were prejudiced by the commission’s inconsistent actions. See
    Hill v. Fleetguard, Inc., 
    705 N.W.2d 665
    , 671 (Iowa 2005).
    As the IRGC and district court have both found, Belle was not
    prejudiced—but rather received a substantial benefit—by being allowed to
    continue to operate the Argosy during the two years its applications were
    insufficient to support a renewal license. If the IRGC had denied the renewal
    application in July 2012 as it did the following year, the Argosy would have been
    21
    closed then rather than in July 2014. Instead, Belle was allowed to continue
    operating a casino from July 2012 to July 2014—a privilege Belle indisputably
    wanted.
    Belle maintains it was prejudiced because the delay in closing the Argosy
    caused Belle to postpone its request for a contested hearing and judicial review
    of the IRGC’s decision to deny its 2013–2014 application.              Belle has not
    explained how an earlier review of the IRGC’s decision to deny its application
    would have changed the result. Belle’s 2013–2014 renewal application did not
    include an operating agreement and no QSO joined the application.              As we
    stated above, the deficiencies within the application were not a result of any
    IRGC action. In the contested case proceeding and the petitions on judicial
    review, the denial of the renewal application has been upheld, and there is no
    indication this result would be otherwise if the reviews had occurred sooner.
    Although the IRGC may have acted inconsistently, Belle has not
    established that its substantial rights were prejudiced, so no relief is warranted.
    C. Has Belle’s Right to Due Process Been Violated?
    Belle maintains the IRGC violated its right to due process because “[v]ery
    long before the IRGC offered Belle any process by which to contest of the
    deprivation of its license, the IRGC had already made up its mind that Belle
    would lose in those proceedings.”7
    7
    Belle requested an administrative law judge (ALJ) preside over the contested case
    hearing regarding the IRGC’s denial of its renewal application to operate the Argosy.
    The commission denied Belle’s request, which was within its power to do. See 
    Iowa Admin. Code r. 491-4.22
     (“Contested case hearings may be heard directly by the
    commission. The commission, or the administrator, shall decide whether it will hear the
    appeal or whether the appeal will be heard by an administrative law judge who shall
    serve as the presiding officer.”). According to the contested case ruling, an ALJ was
    22
    First, Belle maintains the IRGC violated its right to due process when the
    commission did not renew Belle’s license to operate gambling games at the
    Argosy casino. “The holding of a license in a privilege.” 
    Iowa Admin. Code r. 491-5.1
    . “The burden of proving qualifications for the privilege to receive any
    license is on the licensee.” 
    Id.
     “A licensee must accept all risks of adverse
    public notice or public opinion, embarrassment, criticism, or financial loss that
    may result from action with respect to a license.” 
    Id.
     When a gambling license is
    first issued, it is for a period of not more than three years. Iowa Code § 99F.7(1).
    Thereafter, gambling licenses must be renewed annually. See id. § 99F.7(2)(a).
    The commission is tasked with “select[ing] among competing applicants for a
    license the applicant which best serves the interests of the citizens of Iowa.” Id.
    § 99F.4. It considers multiple criteria when deciding whether to issue a license to
    conduct gambling, including “such other factors as may arise in the
    circumstances presented by a particular application.” See 
    Iowa Admin. Code r. 491-1.7
    . With these principals in mind, we have not found any authority—nor
    has Belle provided any—that indicates a gambling license holder has a right or
    expectation of renewal. Belle had the burden of proving its qualifications for the
    renewal, yet it never submitted a complete renewal application for the IRGC’s
    assigned to “render initial rulings on prehearing matters, conduct a prehearing
    conference, and assist the Commission at hearing and in drafting a written decision for
    the Commission.” Additionally, pursuant to Iowa Code section 17A.11(3), Belle could
    “timely request the disqualification of a person as a presiding officer by filing a motion
    supported by an affidavit asserting an appropriate ground for disqualification.”
    Appropriate grounds include “bias, prejudice, interest, or any other cause provided in this
    chapter.” Iowa Code § 17A.11(2). However, Belle failed to do so and any claim
    regarding bias has not been preserved for our review. See DeVoss v. State, 
    648 N.W.2d 56
    , 63 (Iowa 2002) (stating that “one party should not ambush another by raising
    issues on appeal” which were not previously decided).
    23
    consideration. Moreover, Belle asked for and received a contested case hearing
    on this issue and judicial review of the commission’s decision.
    Insofar as Belle is claiming it did not receive due process regarding the
    award of the new license—the one that SCE and MRHD received for the new
    land-based casino—Belle never requested a contested case hearing on the
    IRGC’s award of the new license. “The fundamental requirement of due process
    is the opportunity to be heard at a meaningful time and in a meaningful way.”
    Silva v. Emp’t Appeal Bd., 
    547 N.W.2d 232
    , 234 (Iowa Ct. App. 1996) (emphasis
    added). As our supreme court has quoted with approval:
    In general, procedural due process demands that whenever
    a state agency determines the legal rights, privileges, or duties of a
    specific party based upon that party's particular facts and
    circumstances, the state agency is bound to provide an opportunity
    for an evidentiary hearing. Stated differently, a state must usually
    provide an individual with an opportunity for a hearing of some sort
    when it takes action of particular applicability, defining a person's
    rights, on the basis of adjudicative facts. As noted earlier,
    adjudicative facts are individualized facts concerning the
    circumstances of the specific party—the facts of the particular case.
    “Adjudicative facts are the facts about the parties and their
    activities, businesses, and properties. . . [T]hey usually answer the
    questions of who did what, where, when, how, why, with what
    motive or intent; adjudicative facts are the kind of facts that go to a
    jury in a jury case.”
    Hollinrake v. Iowa Law Enf’t Acad., 
    452 N.W.2d 598
    , 602 (Iowa 1990) (quoting
    Bonfield, The Definition of Formal Agency Adjudication Under the Iowa
    Administrative Procedure Act, 
    63 Iowa L. Rev. 285
    , 323 (1977)). The IRGC has
    a process by which an applicant may request a contested case hearing. See
    
    Iowa Admin. Code r. 491-4.10
     (“A license applicant . . . may appeal a denial,
    suspension, or ruling. An appeal must be made in writing to the office of the
    gaming representative or the commission office in Des Moines.”); see also 
    id.
     r.
    24
    491-4.20. Instead, Belle chose to file multiple judicial review petitions with the
    district court, and each of these petitions were considered in turn.
    The IRGC has discretion in deciding to whom it awards a gambling license
    and which licenses it renews. See Iowa Code § 99F.4(1); see also 
    Iowa Admin. Code r. 491-1.7
    . Although Belle disagrees with the IRGC’s decision to award
    licenses to conduct and operate games at the Hard Rock casino, Belle has not
    shown that the decision violated Belle’s right to due process. The IRGC publicly
    announced and voted on whether to consider new parties for a gambling license
    as required by the Iowa Code and the rules of the commission. See 
    Iowa Code § 21.5
    ; see also Iowa Admin Code. r. 491-1.2(2). Belle was at the meetings in
    which the announcements were made and was heard on the issues. Belle made
    its own applications and has not cited any authority which prevents or
    circumscribes the IRGC’s ability to consider new applicants. For these reasons,
    Belle has not established that the IRGC violated its right to due process.
    IV. Conclusion.
    Belle’s incomplete license renewal applications were not sufficient to
    trigger the protections of Iowa Code section 17A.18(2).           Because section
    17A.18(2) was not triggered by Belle’s incomplete applications, Belle was not
    licensed to operate gambling operations in April 2013 when the IRGC announced
    the award of the new licenses for the land-based casino in Woodbury County.
    Thus, the IRGC did not violate Iowa Code section 99F.7(2)(c) when it awarded
    new gambling licenses to MRHD and SCE. Additionally, the IRGC did not violate
    25
    Belle’s right to due process when it denied its renewal applications or when it
    awarded the new gambling license to another applicant. We affirm.
    AFFIRMED.