Heartwood Home v. Huber , 2020 UT App 13 ( 2020 )


Menu:
  •                         
    2020 UT App 13
    THE UTAH COURT OF APPEALS
    HEARTWOOD HOME HEALTH & HOSPICE LLC,
    Appellant,
    v.
    RITA HUBER AND GLENNA MOLYNEUX,
    Appellees.
    Opinion
    No. 20170221-CA
    Filed January 24, 2020
    Third District Court, Salt Lake Department
    The Honorable John Paul Kennedy
    No. 120907379
    Gary R. Guelker and Janet I. Jenson, Attorneys
    for Appellant
    Robert H. Wilde and Michael S. Wilde, Attorneys
    for Appellees
    JUDGE GREGORY K. ORME authored this Opinion, in which
    JUDGES DAVID N. MORTENSEN and DIANA HAGEN concurred.
    ORME, Judge:
    ¶1      Heartwood Home Health & Hospice LLC (Heartwood)
    appeals the district court’s grant of summary judgment in favor
    of Rita Huber and Glenna Molyneux (collectively, Defendants),
    and the court’s imposition of sanctions against it pursuant to
    rule 11 of the Utah Rules of Civil Procedure. We affirm the
    district court’s grant of summary judgment but reverse its
    imposition of sanctions.
    Heartwood Home v. Huber
    BACKGROUND 1
    ¶2     Heartwood “is a licensed home health care agency and
    hospice that offers care to elderly and homebound patients.”
    Defendants are Heartwood’s former employees. Huber held the
    position of nurse care manager and “was responsible for
    coordinating her patients’ care with Heartwood’s physicians,
    social workers and home health aides.” Molyneux was
    employed as a home health aide at Heartwood. She provided
    personal, at­home care to patients, which included bathing, meal
    preparation, and minor housekeeping.
    ¶3     As a condition of their employment by Heartwood,
    Defendants      signed  a     “Confidentiality/Non­Disclosure
    Agreement” (the Confidentiality Agreement), which included
    this provision:
    Knowledge of employees and patients is
    specifically the privilege of your employment here.
    If your employment should end with [Heartwood],
    you are prohibited to contact any employee,
    patient, or other professional relationship that you
    have that was a result of being an employee of
    [Heartwood].[2]
    1. “In reviewing a district court’s grant of summary judgment,
    we view the facts and all reasonable inferences drawn therefrom
    in the light most favorable to the nonmoving party and recite the
    facts accordingly.” Ockey v. Club Jam, 
    2014 UT App 126
    , ¶ 2 n.2,
    
    328 P.3d 880
     (quotation simplified).
    2. Heartwood has not directed us to, nor have we succeeded in
    locating, the Confidentiality Agreement in the record. The only
    portion of the agreement that we have the benefit of examining
    is that which we have quoted above.
    20170221-CA                    2                
    2020 UT App 13
    Heartwood Home v. Huber
    ¶4     In August 2012, Huber left Heartwood for a position with
    one of its competitors, Good Shepherd Home Care & Hospice,
    Inc. (Good Shepherd). In the weeks following her departure,
    Huber met with Molyneux and Heartwood’s director of nursing
    (Director) for lunch. In October 2012, Director accepted a
    position at Good Shepherd, and Molyneux followed suit
    approximately one week later.
    ¶5    In the four days following Molyneux’s departure, four of
    her Heartwood patients transferred to Good Shepherd. Believing
    that Good Shepherd was poaching its patients, 3 Heartwood sent
    3. In its opening brief, Heartwood describes three instances that
    led it to believe that Director and Molyneux were soliciting its
    patients on Good Shepherd’s behalf. These instances occurred
    either in the week between Director’s and Molyneux’s
    resignations or just after Molyneux resigned. First, one of
    Heartwood’s nursing aides reported encountering Director and
    Molyneux at a patient’s home wearing Good Shepherd
    uniforms. Allegedly, the two quickly departed, but left a Good
    Shepherd business card and refrigerator magnet behind with the
    patient. Second, Heartwood’s chaplain reported that a patient
    had informed him that Director and Molyneux had attempted to
    persuade her to transfer to Good Shepherd. Third, the chaplain
    claimed to have witnessed a Good Shepherd van leaving the
    home of another Heartwood patient. All three of these patients
    who were allegedly solicited by Director and Molyneux
    remained with Heartwood.
    Heartwood presented this information to the district court for
    the first time in its attorney’s affidavit attached to its opposition
    to Defendants’ motion for sanctions, which Heartwood filed one
    week after the court granted summary judgment to Defendants.
    The information was not before the court for consideration on
    Defendants’ motion for summary judgment. Furthermore,
    record “evidence” of these instances is limited to the attorney’s
    affidavit, which constitutes inadmissible hearsay. See Utah R.
    Civ. P. 56(c)(4) (“An affidavit or declaration used to support or
    (continued…)
    20170221-CA                      3                 
    2020 UT App 13
    Heartwood Home v. Huber
    a cease and desist letter to Good Shepherd, requesting that it
    advise Defendants and Director to stop contacting Heartwood’s
    patients and staff. The following day, another of Molyneux’s
    former patients transferred to Good Shepherd. On the heels of
    that fifth transfer, Heartwood initiated suit against Defendants,
    Director, and Good Shepherd. 4 After Heartwood filed its
    complaint, the flow—or perhaps trickle—of patients from
    Heartwood to Good Shepherd ceased, with the exception of one
    other patient of Molyneux’s who transferred to Good Shepherd
    approximately one week later.
    ¶6   In relevant part, 5 Heartwood’s complaint alleged that
    Huber convinced Director and Molyneux to leave Heartwood’s
    (…continued)
    oppose a motion [for summary judgment] must be made on
    personal knowledge, must set out facts that would be admissible
    in evidence, and must show that the affiant or declarant is
    competent to testify on the matters stated.”). Heartwood had not
    submitted affidavits from the nursing aide or chaplain, and the
    record shows that Heartwood made the conscious decision not
    to depose or seek affidavits from any of the patients that either
    transferred to Good Shepherd or chose to remain with
    Heartwood.
    4. Director and Good Shepherd are not parties to this appeal.
    Neither joined Defendants’ motion for summary judgment or
    motion for sanctions, which are the subjects of this appeal.
    Additionally, Director has since passed away, and the district
    court entered default judgment against Good Shepherd in the
    amount of $130,000 following its failure to appear. Accordingly,
    except where necessary to better understand Heartwood’s claims
    against Defendants, we have omitted discussion of Heartwood’s
    claims and allegations against Director and Good Shepherd.
    5. Heartwood narrowed its allegations against Defendants at the
    summary judgment stage of the proceedings.
    20170221-CA                    4                
    2020 UT App 13
    Heartwood Home v. Huber
    employ in favor of Good Shepherd and that Molyneux in
    turn solicited Heartwood’s patients on Good Shepherd’s
    behalf. Based on these assertions, Heartwood sued
    Defendants for (1) breach of the Confidentiality Agreement, (2)
    breach of the duty of loyalty, (3) breach of the duty of
    confidentiality, and (4) intentional interference with contractual
    relations.
    ¶7     Near the end of discovery, Defendants sought to depose
    Heartwood’s corporate representative pursuant to rule 30(b)(6)
    of the Utah Rules of Civil Procedure. 6 Heartwood designated its
    owner, Lee Vasic, to testify on its behalf. At the 30(b)(6)
    deposition, when asked how he had prepared, Vasic replied that
    he re-read the complaint and generally discussed what a
    deposition was with Heartwood’s attorney. Although he
    acknowledged receiving the list of topics Defendants intended to
    discuss during the deposition, he did not review Defendants’
    depositions nor did he discuss the deposition topics with any
    current or former Heartwood employee in preparation for the
    deposition.
    ¶8     In view of Vasic’s deposition testimony, Defendants
    served Heartwood with a motion for sanctions pursuant to rule
    11 of the Utah Rules of Civil Procedure, contending that
    Heartwood’s complaint lacked factual support. Heartwood
    declined to withdraw its complaint, and after the 21­day safe
    harbor period had passed, see Utah R. Civ. P. 11(c)(1)(A),
    Defendants filed a motion for sanctions with the district court in
    6. The rule permits a party to depose “a corporation, a
    partnership, an association, or a governmental agency” by
    allowing the organization to designate one or more
    representatives to “testify as to matters known or reasonably
    available to the organization.” Utah R. Civ. P. 30(b)(6). See infra
    ¶¶ 16–20.
    20170221-CA                     5                
    2020 UT App 13
    Heartwood Home v. Huber
    conjunction with a motion for summary judgment. 7 The district
    court stayed further briefing on Defendants’ motion for
    sanctions until after its resolution of their summary judgment
    motion.
    ¶9     Following a hearing, the district court granted
    Defendants’ motion for summary judgment. Among other
    things, the court essentially held Heartwood to Vasic’s rule
    30(b)(6) testimony and concluded that it had “not produce[d]
    evidence establishing all of the elements of any of its claims
    [against Defendants] and has accordingly not met its burden on
    summary judgment.”
    ¶10 The parties subsequently resumed briefing on
    Defendants’ motion for sanctions. The district court likewise
    granted that motion and ordered Heartwood to pay “Defendants
    for their reasonable attorney fees in defending the claims after it
    became clear that the claims lacked evidentiary support and
    legal basis.” The court later determined that amount to be
    $10,528.50, which reimbursed Defendants “for their reasonable
    attorney fees in bringing the motion for summary judgment and
    motion for sanctions.” Heartwood appeals the court’s grant of
    both motions. 8
    7. The motion for summary judgment was brought after the
    parties had completed nearly a year’s worth of discovery.
    Heartwood did not move the district court, pursuant to rule 56(f)
    of the 2014 version of the Utah Rules of Civil Procedure, to stay
    its decision on Defendants’ summary judgment motion in order
    for Heartwood to conduct additional discovery. See Utah R. Civ.
    P. 56(f) (2014). See also 
    id.
     R. 56(d) (2019).
    8. This is Heartwood’s second appeal on the sanctions issue. See
    Heartwood Home Health & Hospice LLC v. Huber, 
    2016 UT App 183
    ,
    
    382 P.3d 1074
    . We dismissed Heartwood’s first appeal on the
    ground that a final judgment had not yet been issued in the case,
    (continued…)
    20170221-CA                     6                
    2020 UT App 13
    Heartwood Home v. Huber
    ISSUES AND STANDARDS OF REVIEW
    ¶11 Heartwood challenges the district court’s grant of
    summary judgment in Defendants’ favor. We “review[] a trial
    court’s legal conclusions and ultimate grant or denial of
    summary judgment for correctness, . . . view[ing] the facts and
    all reasonable inferences drawn therefrom in the light most
    favorable to the nonmoving party.” Orvis v. Johnson, 
    2008 UT 2
    ,
    ¶ 6, 
    177 P.3d 600
     (quotation simplified).
    ¶12 Heartwood also challenges the district court’s imposition
    of rule 11 sanctions against it. We apply a “three-part approach”
    in reviewing a district court’s decision to impose sanctions.
    Archuleta v. Galetka, 
    2008 UT 76
    , ¶ 6, 
    197 P.3d 650
    . The court’s
    “[f]indings of fact are reviewed under a clear error standard,” its
    “conclusions of law are reviewed for correctness,” and its
    “determination regarding the type and amount of sanctions to be
    imposed is reviewed for abuse of discretion.” 
    Id.
    ANALYSIS
    I. Summary Judgment
    ¶13 Summary judgment is appropriate when (1) “there is no
    genuine dispute as to any material fact” and (2) “the moving
    party is entitled to judgment as a matter of law.” Utah R. Civ. P.
    56(a). We now turn to consider each of these requirements.
    A.    Dispute as to Any Material Fact
    ¶14 In reviewing a district court’s grant of summary
    judgment, we first determine whether a dispute as to any
    (…continued)
    rendering the appeal premature and thereby depriving us of
    appellate jurisdiction. See id. ¶ 13.
    20170221-CA                     7                
    2020 UT App 13
    Heartwood Home v. Huber
    material fact exists by asking “whether reasonable jurors,
    properly instructed, would be able to come to only one
    conclusion, or if they might come to different conclusions,
    thereby making summary judgment inappropriate.” Clegg v.
    Wasatch County, 
    2010 UT 5
    , ¶ 15, 
    227 P.3d 1243
    . A genuine
    dispute as to material facts may exist even when the parties
    agree on the objective facts, but disagree as to the reasonable
    inferences that can be drawn from them regarding “the
    understanding, intention, and consequences of those facts.” USA
    Power, LLC v. PacifiCorp, 
    2010 UT 31
    , ¶¶ 32–33, 
    235 P.3d 749
    (quotation simplified). But if there can “be no reasonable
    difference of opinion on a question of fact in light of the
    available evidence, the decision is one of law for the trial judge
    or for an appellate court.” Heslop v. Bear River Mutual Ins. Co.,
    
    2017 UT 5
    , ¶ 20, 
    390 P.3d 314
     (quotation simplified).
    ¶15 Heartwood asserts that the objective facts of this case and
    the reasonable inferences drawn therefrom precluded summary
    judgment because they “created a genuine issue of fact as to
    whether [Defendants] had contacted Heartwood’s patients and
    employees in an effort to have them switch their medical care or
    employment over to [Defendants’] new employer, Good
    Shepherd.” Although Heartwood points to circumstantial
    evidence that it argues supports this assertion, it is not entitled to
    rely on much of that evidence in light of the concessions Vasic
    made during his rule 30(b)(6) deposition.
    ¶16 Rule 30(b)(6) of the Utah Rules of Civil Procedure
    prescribes a method for deposing organizations. Its federal
    counterpart—upon which the Utah rule is based—was designed,
    among other things, to avoid the “wasteful charade in which the
    deposing party attempt[s] to guess the appropriate person to
    provide the information sought and the entity remain[s] silent as
    to the identity of persons who could actually provide useful
    testimony,” and “to curb ‘bandying’ by which corporate
    employees each disclaim knowledge of facts known to [the]
    20170221-CA                      8                 
    2020 UT App 13
    Heartwood Home v. Huber
    organization.” 7 James Wm. Moore et al., Moore’s Federal Practice
    § 30.25[1] & n.2 (3d ed. 2018). 9
    ¶17 Rule 30(b)(6) depositions are noticed to the organization
    rather than to any particular individual. See Utah R. Civ. P.
    30(b)(6). Unlike ordinary depositions, a rule 30(b)(6) deposition
    notice must “describe with reasonable particularity the matters
    on which questioning is requested.” Id. The purpose of this
    requirement “is to enable the responding organization to
    identify the person who is best situated to answer questions
    about the matter.” 8A Charles Alan Wright et al., Federal Practice
    & Procedure § 2103 (3d ed. 2019). The organization is then obliged
    to produce one or more representatives who are prepared to
    testify on its behalf concerning the matters described in the
    notice that are “known or reasonably available to the
    organization.” Utah R. Civ. P. 30(b)(6). See also 8A Wright et al.,
    Federal Practice & Procedure § 2103 (“[U]nlike all other
    depositions, there is an implicit obligation to prepare the [rule
    30(b)(6)] witness.”). This “duty extends not only to facts, but also
    to [the organization’s] subjective beliefs and opinions.” 7 Moore,
    Moore’s Federal Practice § 30.25[3]. “Thus, the rule requires a good
    faith effort to find out the relevant facts, which may [include]
    collecting information, reviewing documents, and interviewing
    employees with personal knowledge.” Id. The rule does not
    require the representatives to have personal knowledge
    regarding the subject matter of the deposition. Id.
    ¶18 Due to the organization’s affirmative duty to adequately
    prepare its representative to address the topics within the scope
    of the deposition notice, the organization is generally bound by
    its representative’s testimony at the summary judgment stage of
    9. “Interpretations of the Federal Rules of Civil Procedure are
    persuasive where, as here, the Utah Rules of Civil Procedure are
    substantially similar to the federal rules.” Supernova Media, Inc. v.
    Pia Anderson Dorius Reynard & Moss, LLC, 
    2013 UT 7
    , ¶ 40 n.8,
    
    297 P.3d 599
     (quotation simplified).
    20170221-CA                      9                 
    2020 UT App 13
    Heartwood Home v. Huber
    litigation. 
    Id.
     The organization therefore may not, without good
    reason, present facts that fall within the scope of the deposition
    notice that contradict those articulated by the rule 30(b)(6)
    representative, or facts that the representative professed not to
    know, to defeat a motion for summary judgment. 10 
    Id.
     Cf. 
    id.
    (“[P]roducing an unprepared witness is tantamount to a failure
    to appear, also warranting sanctions pursuant to Rule 37(d).”);
    Utah R. Civ. P. 37(d) (stating that if the rule 30(b)(6)
    representative “fails to appear before the officer taking the
    deposition after service of the notice, any other party may file a
    motion for sanctions under” rule 37(b), which authorizes the
    sanctioning court, among other things, to prohibit the party from
    introducing certain evidence); Burns v. Board of County Comm’rs,
    
    330 F.3d 1275
    , 1282 (10th Cir. 2003) (“[Rule 30(e) of the Federal
    Rules of Civil Procedure] cannot be interpreted to allow one to
    alter what was said under oath. If that were the case, one could
    merely answer the questions with no thought at all then return
    home and plan artful responses. . . . A deposition is not a take
    home examination.”) (quotation simplified); Anderton v. Boren,
    
    2017 UT App 232
    , ¶ 20, 
    414 P.3d 508
     (“The general rule in Utah is
    that an affiant may not raise an issue of fact by his own
    affidavit,” filed in opposition to a motion for summary
    judgment, “which contradicts his deposition, unless he can
    provide an explanation of the discrepancy.”) (quotation
    simplified).
    ¶19 Although the duty to produce and prepare a witness
    may prove burdensome to a corporation, it “is merely the
    result of the concomitant obligation from the privilege of being
    able to use the corporate form in order to conduct business.”
    10. The representative may modify the rule 30(b)(6) deposition
    testimony within the 28­day period permitted by rule 30(e) of
    the Utah Rules of Civil Procedure, if the modification is
    accompanied by a reasonable explanation for the material
    discrepancy. See Utah R. Civ. P. 30(e); Gaw v. Department of
    Transp., 
    798 P.2d 1130
    , 1139–41 (Utah Ct. App. 1990).
    20170221-CA                    10               
    2020 UT App 13
    Heartwood Home v. Huber
    United States v. Taylor, 
    166 F.R.D. 356
    , 362 (M.D.N.C. 1996).
    Moreover, “[t]his interpretation is necessary in order to make the
    [rule 30(b)(6)] deposition a meaningful one and to prevent the
    ‘sandbagging’ of an opponent by conducting a half­hearted
    inquiry before the deposition but a thorough and vigorous one
    before the trial.” 
    Id.
    ¶20 The binding nature of the representative’s deposition,
    however, is limited to the summary judgment stage and,
    even then, the evidentiary limitation does not extend to
    the representative’s legal conclusions; to answers to
    questions that do not fall within the noticed scope of the
    deposition; or to facts that supplement, correct, or explain the
    representative’s testimony. See Gaw v. Department of Transp., 
    798 P.2d 1130
    , 1139–41 (Utah Ct. App. 1990); 7 Moore, Moore’s Federal
    Practice § 30.25[3].
    ¶21 In opposition to Defendants’ motion for summary
    judgment, Heartwood stated that although it did not have direct
    evidence to support its allegation that Molyneux 11 recruited
    Heartwood’s patients before she left its employ, 12 there was
    11. Although Vasic also made statements that contradicted some
    of Heartwood’s allegations against Huber, we do not discuss
    them in this section because they are not relevant in evaluating
    the district court’s grant of summary judgment in Huber’s favor.
    As discussed in more detail in section IB, Heartwood’s factual
    allegations are relevant only to its claims for breach of contract
    and breach of the duty of loyalty. Because Heartwood did not
    supply the Confidentiality Agreement in the record on appeal,
    we     are     precluded       from   addressing     Heartwood’s
    breach­of­contract claims against Defendants. See infra ¶ 26. And
    Heartwood abandoned its breach­of­the­duty­of­loyalty claim
    against Huber. See infra ¶ 27 n.14.
    12. The timing of Molyneux’s alleged solicitation of Heartwood’s
    patients is relevant because Heartwood could prevail on its
    (continued…)
    20170221-CA                    11               
    2020 UT App 13
    Heartwood Home v. Huber
    circumstantial evidence “which, when viewed in the light most
    favorable to Heartwood, creates a strong inference” in support of
    that assertion. Heartwood pointed to the undisputed fact that six
    of its patients, all of whom had been assigned to Molyneux,
    began transferring to Good Shepherd during her final week at
    Heartwood. During the rule 30(b)(6) deposition, Vasic stated that
    when he asked the patients for the reason they were transferring,
    they answered, “Because we hear [Molyneux is] leaving.”
    Heartwood argues that “[i]t is unclear how these individuals
    would have even known that Ms. Molyneux was leaving unless
    she informed them of the fact.” Additionally, Heartwood points
    to documentation in which four of the six patients who moved to
    Good Shepherd listed Molyneux as their referral source.
    ¶22 But Vasic’s rule 30(b)(6) testimony concerning Molyneux
    undermines Heartwood’s argument that it is entitled to a
    reasonable inference of allegedly improper solicitation.
    Although Heartwood asserts that it is otherwise “unclear” how
    its patients would have known Molyneux was leaving, Vasic’s
    testimony provided the answer to that very question: Vasic
    himself requested that Molyneux inform her patients of her
    imminent departure from Heartwood and introduce them to her
    replacement. He also acknowledged knowing that her patients
    would probably ask her where she was going.
    (…continued)
    claim against her for breach of the Confidentiality Agreement
    only if she contacted its patients after she left its employ. And
    Heartwood’s claim that Molyneux breached her duty of loyalty
    to Heartwood would be viable only if she recruited its patients
    before she left Heartwood. See infra ¶ 27 & n.14. But, as
    mentioned in note 11 above, because we cannot meaningfully
    review Heartwood’s breach­of-contract claim and are therefore
    left with its claim for breach of the duty of loyalty, we focus our
    analysis in this section on Heartwood’s allegation that Molyneux
    recruited its patients before leaving Heartwood.
    20170221-CA                    12                
    2020 UT App 13
    Heartwood Home v. Huber
    ¶23 Heartwood may have possibly been entitled to an
    inference of improper solicitation had some of the patients who
    transferred to Good Shepherd not been Molyneux’s former
    patients. If Heartwood could link the departure of such patients
    to Molyneux—for instance, if they had named Molyneux as their
    referral source for transferring to Good Shepherd even though
    they had not been her patients—then Vasic’s request that she
    inform her patients of her impending departure would not have
    precluded an assumption that she breached her duty of loyalty.
    But in reality, all six of the patients who transferred had been
    Molyneux’s patients, and Heartwood has presented insufficient
    evidence to create the reasonable inference that those patients’
    naming of Molyneux as a referral source was the result of
    something other than their being informed that Molyneux had
    resigned from Heartwood in favor of Good Shepherd at the time
    she introduced her replacement at Heartwood’s direction.
    ¶24 Thus, due to the evidentiary limitations at the summary
    judgment stage resulting from Vasic’s 30(b)(6) testimony,
    Heartwood presented insufficient evidence to create a
    “reasonable difference of opinion on a question of fact,” leaving
    “the decision [as] one of law for the trial judge,” in the first
    instance, and for this court on appeal. See Heslop v. Bear River
    Mutual Ins. Co., 
    2017 UT 5
    , ¶ 20, 
    390 P.3d 314
     (quotation
    simplified). Accordingly, we next proceed to determine whether
    Defendants were “entitled to judgment as a matter of law” given
    the facts of record. Utah R. Civ. P. 56(a).
    B.    Entitlement to Judgment as a Matter of Law
    ¶25 A moving party is entitled to judgment as a matter of law
    when the nonmoving party fails to “set forth facts sufficient to
    establish the existence of an element essential to that party’s
    case.” Anderson Dev. Co. v. Tobias, 
    2005 UT 36
    , ¶ 23, 
    116 P.3d 323
    (quotation simplified). Heartwood brought four claims against
    Defendants: (1) breach of the Confidentiality Agreement,
    (2) breach of the duty of loyalty, (3) breach of the duty of
    confidentiality, and (4) intentional interference with contractual
    20170221-CA                    13               
    2020 UT App 13
    Heartwood Home v. Huber
    relations. Because Heartwood has not presented facts sufficient
    to satisfy each essential element of any of those claims,
    Defendants were entitled to judgment as a matter of law, and the
    district court properly granted summary judgment in their favor.
    1.     Confidentiality Agreement
    ¶26 Heartwood          claims     Defendants       breached       the
    Confidentiality Agreement, which provided, in relevant part, “If
    your employment should end with [Heartwood], you are
    prohibited to contact any employee, patient, or other
    professional relationship that you have that was a result of being
    an employee of [Heartwood].” In granting summary judgment
    on Heartwood’s breach-of-contract claim, the district court relied
    on language within the Confidentiality Agreement that it
    “construed . . . against [Heartwood] who drafted [it].” See
    Edwards & Daniels Architects, Inc. v. Farmers’ Props., Inc., 
    865 P.2d 1382
    , 1386 (Utah Ct. App. 1993). But Heartwood has not
    included the Confidentiality Agreement—the very contract it
    asserts Defendants breached—in the record on appeal. 13 The
    only portion of the agreement that we have the opportunity of
    examining is that quoted above. Due to this omission, we cannot
    meaningfully review the district court’s interpretation of the
    agreement, especially because it relied on some provisions that
    appear nowhere in the record, and we therefore presume that
    the district court correctly construed the Confidentiality
    Agreement and granted summary judgment in Defendants’
    13. Instead, an employee handbook that also included the
    above­quoted language appears in the record in its entirety. But
    that document expressly states “that it does not create a contract
    of employment” and that Heartwood “retains the right to
    change these policies and benefits, as it deems advisable.” The
    fact that the employee handbook apparently incorporated a few
    sentences that are identical to those included in the
    Confidentiality Agreement does not excuse Heartwood from the
    requirement to provide a full record.
    20170221-CA                     14                 
    2020 UT App 13
    Heartwood Home v. Huber
    favor on that claim. See State v. Pritchett, 
    2003 UT 24
    , ¶ 13, 
    69 P.3d 1278
     (“When crucial matters are not included in the record,
    the missing portions are presumed to support the action of the
    trial court.”) (quotation simplified); G.G.A., Inc. v. Leventis, 
    773 P.2d 841
    , 845 (Utah Ct. App. 1989) (“In interpreting a contract,
    we determine what the parties intended by examining the entire
    contract and all of its parts in relation to each other, giving an
    objective and reasonable construction to the contract as a whole.”)
    (emphasis added).
    2.     Duty of Loyalty
    ¶27 In pressing its claim for breach of the duty of loyalty
    against Molyneux, 14 Heartwood asserts, relying on Prince, Yeates
    & Geldzahler v. Young, 
    2004 UT 26
    , 
    94 P.3d 179
    , that “Molyneux
    was still employed by Heartwood when she referred a number
    of Heartwood’s patients to Good Shepherd.” Although our
    Supreme Court did hold in Prince Yeates that “an agent is subject
    to a duty not to compete with the principal concerning the
    subject matter of his agency,” id. ¶ 20 (quotation simplified), it
    did not extend the duty to the circumstance where an employee
    accepted new employment elsewhere and was followed by his
    or her clients, id. ¶ 24. On the contrary, the Court specifically
    stated that employees who are unhappy at their places of
    employment are “free, as . . . at­will employee[s], to leave at any
    time and presumably take those clients who wished to follow”
    them. Id. Instead, what the Court held to be a violation of that
    duty was when the defendant “represented clients in the firm’s
    name without disclosing the representation to the firm,
    expended firm resources and filed pleadings in the firm’s name
    14. Heartwood abandoned this claim against Huber because,
    according to Heartwood, “[d]iscovery revealed that Ms. Huber
    solicited Heartwood’s employees after she left the company.”
    And Heartwood correctly recognizes that Huber, as a former
    employee, no longer owed it a duty of loyalty.
    20170221-CA                     15                
    2020 UT App 13
    Heartwood Home v. Huber
    in connection with these matters, and retained all fees derived
    from these cases for himself.” Id. ¶¶ 19, 24.
    ¶28 And as previously discussed, Heartwood has not
    presented sufficient facts to show that the six patients who
    followed Molyneux to Good Shepherd did so as a result of
    anything other than discovering that Molyneux was leaving
    Heartwood in favor of Good Shepherd when Molyneux visited
    them to introduce her replacement, per Heartwood’s request.
    Insofar as Heartwood argues that Molyneux breached the duty
    of loyalty by notifying her clients of where she had found new
    employment while introducing her replacement at Heartwood’s
    direction, Heartwood cites no authority to suggest that such
    action is sufficient to constitute a breach of the duty of loyalty.
    See Utah R. App. P. 24(a)(8); infra ¶ 30.
    3.    Duty of Confidentiality
    ¶29 “A former employee may not use confidential
    information obtained during the course of his or her
    employment to compete after termination with his or her former
    employer.” Envirotech Corp. v. Callahan, 
    872 P.2d 487
    , 496 (Utah
    Ct. App. 1994). In asserting its claims for breach of the duty of
    confidentiality against Defendants, Heartwood alleges that they
    “used confidential information they obtained during their
    employment with Heartwood (the identity of Heartwood’s
    patients and employees) to compete with Heartwood.” But
    Heartwood does not meet its burden of persuasion on this claim.
    ¶30 Rule 24 of the Utah Rules of Appellate Procedure requires
    a party to “explain, with reasoned analysis supported by
    citations to legal authority and the record, why the party should
    prevail on appeal.” Utah R. App. P. 24(a)(8). Accord Bank of Am.
    v. Adamson, 
    2017 UT 2
    , ¶ 13, 
    391 P.3d 196
     (“A party must cite the
    legal authority on which its argument is based and then provide
    reasoned analysis of how that authority should apply in the
    particular case, including citations to the record where
    appropriate.”). See also Allen v. Friel, 
    2008 UT 56
    , ¶ 9, 
    194 P.3d 20170221
    -CA                     16               
    2020 UT App 13
    Heartwood Home v. Huber
    903 (“An appellate court is not a depository in which a party
    may dump the burden of argument and research.”) (quotation
    simplified). “An appellant that fails to devote adequate attention
    to an issue is almost certainly going to fail to meet its burden of
    persuasion.” Adamson, 
    2017 UT 2
    , ¶ 13.
    ¶31 Here, Heartwood has not argued how the identity of its
    employees and patients constitutes confidential information 15
    and has therefore not met its burden of persuasion on appeal.
    15. Although Heartwood initially accused Molyneux in its
    complaint of making copies of confidential patient records prior
    to leaving, it appears to have abandoned this allegation by the
    summary judgment stage and does not reassert it on appeal. It
    follows that Heartwood’s claim that Molyneux misused
    confidential information is limited to her alleged contact with
    patients with whom she had already developed a direct personal
    relationship. We therefore decline to conclude, without the
    benefit of the Confidentiality Agreement in the record before us
    and in the absence of meaningful argument, that Molyneux
    misappropriated confidential information by allegedly
    contacting her own patients after leaving Heartwood, especially
    in view of several appellate decisions determining that patient
    lists do not amount to confidential information under certain
    circumstances. See, e.g., Vito v. Inman, 
    649 S.E.2d 753
    , 757 (Ga. Ct.
    App. 2007) (holding that defendant was entitled to summary
    judgment because plaintiff, a podiatrist, failed to produce
    evidence that he derived some economic value from the secrecy
    of his patient list, especially in view of his deposition testimony
    recognizing that “other podiatrists would not seek to use the list
    to take his patients from him”); Dworkin v. Blumenthal, 
    551 A.2d 947
    , 950–51 (Md. Ct. Spec. App. 1989) (concluding that a list of
    dental patients did not amount to a trade secret because “there
    [was] no evidence in the record to indicate that an extraordinary
    amount of effort or money was expended by appellant to
    generate the patient list,” “appellant took no measures to guard
    (continued…)
    20170221-CA                     17                 
    2020 UT App 13
    Heartwood Home v. Huber
    4.    Intentional Interference with Contractual Relations
    ¶32 Finally, Heartwood claims Defendants intentionally
    interfered with its contractual relations when they allegedly
    recruited its staff and patients on Good Shepherd’s behalf. Our
    Supreme Court has “been careful to limit the scope of actionable
    conduct within the tortious interference context to those
    situations where a defendant employs a means that is
    independently tortious or wrongful.” C.R. England v. Swift Transp.
    Co., 
    2019 UT 8
    , ¶ 45, 
    437 P.3d 343
     (emphasis added). In other
    words, “a person could be held liable for the tort of intentional
    interference with contract only if the person interfered in a way
    in which the person was not legally entitled to have interfered,”
    id. ¶ 17, “such as violations of statutes, regulations, or
    recognized common-law rules—or the violation of an
    established standard of a trade or profession,” id. ¶ 48.
    ¶33 Heartwood asserts that Defendants’ breach of the duty of
    confidentiality constituted the requisite “independently
    tortious” conduct. Because we have determined that Heartwood
    has not met its burden of persuasion as concerns its claims for
    breach of the duty of confidentiality against Defendants, it
    follows that Heartwood has likewise failed to satisfy each of the
    elements of its intentional-interference-with-contract tort.
    ¶34 For the foregoing reasons, we affirm the district court’s
    grant of summary judgment in favor of Defendants.
    II. Rule 11 Sanctions
    ¶35 Having determined that the district court properly
    granted summary judgment in favor of Defendants, we next turn
    to Heartwood’s claim that the court erred in sanctioning it
    (…continued)
    the secrecy of the patient list,” and because the departing dentist
    had a “responsibility . . . to [his] current patients”).
    20170221-CA                    18                
    2020 UT App 13
    Heartwood Home v. Huber
    pursuant to rule 11 of the Utah Rules of Civil Procedure.
    “Whether specific conduct amounts to a violation of Rule 11 is a
    question of law.” Bailey–Allen Co. v. Kurzet, 
    945 P.2d 180
    , 193
    (Utah Ct. App. 1997) (quotation simplified).
    ¶36 “Rule 11 places an affirmative duty on attorneys and
    litigants to make a reasonable investigation (under the
    circumstances) of the facts and the law before signing and
    submitting any pleading, motion, or other paper.” Morse v.
    Packer, 
    2000 UT 86
    , ¶ 28, 
    15 P.3d 1021
     (quotation simplified).
    Here, the court determined that Heartwood violated rule
    11(b)(3) of the Utah Rules of Civil Procedure, which requires
    “the allegations and other factual contentions” in “a pleading,
    written motion, or other paper to the court,” to “have
    evidentiary support, or, if specifically so identified, are likely to
    have evidentiary support after a reasonable opportunity for
    further investigation or discovery.” Specifically, in light of
    Vasic’s deposition, the court concluded “that Heartwood
    violated Rule 11 by failing to withdraw its claims against these
    Defendants after being served under the safe harbor provision
    and by continuing to advocate for a position that clearly lacked
    evidentiary support.” And as a result of the perceived violation,
    the court ordered Heartwood to compensate Defendants “for
    their reasonable attorney fees incurred litigating their motion for
    summary judgment and motion for sanctions.” See Utah R. Civ.
    P. 11(c) (allowing courts to sanction attorneys or parties for
    violations of rule 11); 
    id.
     R. 11(c)(2) (permitting courts to impose
    reasonable attorney fees as a sanction).
    ¶37 Rule 11(b)(3) “sets a relatively low standard requiring
    some factual basis after a reasonable inquiry,” permitting
    sanctions against plaintiffs only “for bringing a claim merely
    founded on innuendo and suspicion.” Robinson v. Morrow, 
    2004 UT App 285
    , ¶ 24 n.3, 
    99 P.3d 341
     (quotation simplified). The
    standard imposed by rule 11 is lower than that applied at the
    summary judgment stage of litigation. Thus, although we
    affirmed the district court’s grant of summary judgment in favor
    of Defendants, that fact alone is insufficient to warrant the
    20170221-CA                     19                 
    2020 UT App 13
    Heartwood Home v. Huber
    imposition of sanctions against Heartwood. 16 See Morse, 
    2000 UT 86
    , ¶ 28 (“The fact that a complaint is dismissed for legal
    insufficiency or does not produce a triable issue does not
    necessarily mean that a sanction is appropriate.”) (quotation
    simplified). See also Teamsters Local Union No. 430 v. Cement
    Express, Inc., 
    841 F.2d 66
    , 68 (3d Cir. 1988) (“Litigants misuse
    [rule 11] when sanctions are sought against a party or counsel
    whose only sin was being on the unsuccessful side of a ruling or
    judgment. Substantially more is required.”) (quotation
    simplified).
    ¶38 To support its contention that Huber recruited Molyneux
    and Director on Good Shepherd’s behalf, Heartwood offered
    Huber’s deposition testimony in which she acknowledged
    meeting Molyneux and Director for lunch and sometimes
    discussing employment opportunities at Good Shepherd with
    them. 17 And in support of its contention that Molyneux recruited
    16. Heartwood argues that the district court erred in concluding
    that Heartwood violated rule 11 by “failing to withdraw its
    claims against . . . Defendants after being served under the safe
    harbor provision and by continuing to advocate for a position
    that clearly lacked evidentiary support,” thereby imposing upon
    Heartwood “an ongoing obligation under Rule 11 to review the
    sufficiency of its previously filed complaint.” Heartwood argues
    that “Rule 11’s emphasis on the need for an attorney to perform
    a reasonable inquiry before presenting a pleading to the court
    suggests that the rule authorizes sanctions only for unreasonable
    filings, not for the failure to amend or withdraw a previously
    filed document.” Because the district court’s decision warrants
    reversal even under an ongoing­obligation interpretation of rule
    11, we do not reach this particular issue.
    17. But Huber also stated that it was Director and Molyneux who
    initiated the discussions regarding possible job openings at
    Good Shepherd.
    20170221-CA                   20                
    2020 UT App 13
    Heartwood Home v. Huber
    Heartwood’s patients on Good Shepherd’s behalf, Heartwood
    pointed to the following undisputed facts:
    •   On October 14, 2012, Molyneux tendered her two weeks’
    notice to Vasic.
    •   Later that same day, Molyneux submitted an application
    for employment to Good Shepherd and interviewed with
    Good Shepherd’s director of nursing.
    •   Either on October 18 or 19, Good Shepherd extended an
    offer of employment to Molyneux, which she immediately
    accepted.
    •   On October 19, two of Molyneux’s patients transferred
    services to Good Shepherd. Two more transferred on
    October 22, and one more on October 23. And
    approximately two weeks later, a sixth Molyneux patient
    transferred to Good Shepherd.
    •   On October 22, Molyneux began working as a home
    health aide for Good Shepherd.
    •   On October 23, Molyneux visited another of Heartwood’s
    patients, Z.H., to inform her that she was no longer
    employed by Heartwood. Molyneux stated that she
    visited Z.H. because she had previously been scheduled
    to do so and she did not want to disappoint Z.H., who
    was expecting her. She possibly wore Good Shepherd
    scrubs to that visit. Z.H. remained with Heartwood.
    •   Four of the six patients that transferred from Heartwood
    to Good Shepherd listed Molyneux as their referral
    source.
    ¶39 It is not readily apparent on the record before us whether
    Heartwood would have prevailed on the summary judgment
    motion had it been entitled to any reasonable inference it lost as
    a result of Vasic’s 30(b)(6) deposition. And we cannot say how
    20170221-CA                    21               
    2020 UT App 13
    Heartwood Home v. Huber
    we would have ruled had Heartwood included the
    Confidentiality Agreement in the record and carried its burden
    of persuasion on the confidentiality issue. But it is clear that
    Heartwood’s claims against Defendants did not sink to the level
    of being “merely founded on innuendo and suspicion.” 
    18 Robinson, 2004
     UT App 285, ¶ 24 n.3 (quotation simplified). In
    this case, while not prevailing on summary judgment, the record
    reflects sufficient facts such that we can conclude it was not
    wholly unreasonable to oppose summary judgment—even in the
    face of a significant uphill battle. Thus, the specific conduct here
    did not warrant rule 11 sanctions. As anemic as Heartwood’s
    claims had become, those claims had not become plainly
    frivolous or completely lacking in evidentiary support.
    ¶40 Accordingly, we vacate the district court’s imposition of
    sanctions against Heartwood. 19
    CONCLUSION
    ¶41 We affirm the district court’s grant of summary judgment
    in favor of Defendants. In light of its designated representative’s
    contradictory rule 30(b)(6) deposition testimony, Heartwood
    was not entitled to the reasonable inference it claimed should
    defeat summary judgment. We do not reach the merits of its
    breach-of-contract claim because Heartwood did not include the
    contract in question in the record and it did not carry its burden
    of persuasion on its claims for breach of the duties of
    18. Furthermore, to its credit, Heartwood narrowed its claims
    against Defendants after determining, following discovery, that
    it could not factually support certain allegations it had made in
    its complaint.
    19. We likewise deny Defendants’ request for attorney fees
    incurred on appeal, premised on the theory that they were
    awarded fees below.
    20170221-CA                     22                
    2020 UT App 13
    Heartwood Home v. Huber
    confidentiality and loyalty, which likewise preempted its claim
    for interference with contractual relations. But in light of the
    totality of the evidence Heartwood offered to oppose summary
    judgment, rule 11 sanctions were not appropriate and we reverse
    the district court’s award of attorney fees to Defendants.
    20170221-CA                   23               
    2020 UT App 13