N.R. v. Raytheon Company ( 2022 )


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  •           United States Court of Appeals
    For the First Circuit
    No. 20-1639
    N.R., by and through his parents and guardians, S.R. and T.R.,
    individually and on behalf of all others similarly situated, and
    derivatively on behalf of the Raytheon Health Benefits Plan,
    Plaintiff, Appellant,
    v.
    RAYTHEON COMPANY; RAYTHEON HEALTH BENEFITS PLAN;
    WILLIAM M. BULL,
    Defendants, Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. Richard G. Stearns, U.S. District Judge]
    Before
    Howard, Chief Judge,
    Thompson and Gelpí, Circuit Judges.
    Eleanor Hamburger, with whom Richard E. Spoonemore, Sirianni
    Youtz Spoonemore Hamburger Pllc, Stephen Churchill, and Fair Work
    P.C. were on brief, for appellant.
    James F. Kavanaugh, Jr., with whom Catherine M. DiVita,
    Johanna L. Matloff, and Conn Kavanaugh Rosenthal Peisch & Ford LLP
    were on brief, for appellees.
    Michael N. Khalil, with whom Kate S. O'Scannlain, Solicitor
    of Labor, G. William Scott, Associate Solicitor for Plan Benefits
    Security, and Thomas Tso, Counsel for Appellate and Special
    Litigation, were on brief, for Eugene Scalia, Secretary of Labor,
    amicus curiae.
    Martha Jane Perkins, Daniel Unumb, Abigail Coursolle, and
    Elizabeth Edwards were on brief for National Health Law Program,
    Autism Legal Resource Center, LLC, Bazelon Center for Mental Health
    Law, Center for Health Law & Policy Innovation of Harvard Law
    School, Center for Public Representation, Disability Rights
    Education and Defense Fund (DREDF), Health Law Advocates, Inc.,
    National Autism Law Center, and The Kennedy Forum, amici curiae.
    January 31, 2022
    THOMPSON, Circuit Judge.             Plaintiffs S.R. and T.R. are
    the parents of N.R., who was four years old at the start of our
    story.    The family had health insurance through T.R.'s employment
    at defendant Raytheon Company.             Raytheon enlisted defendant United
    Healthcare to administer this health insurance plan (simply called
    the "Plan" from here on out) and assigned defendant William Bull
    to be the Plan's administrator.               Everyone seemed happy with this
    arrangement until United Healthcare refused to pay for N.R.'s
    speech    therapy.        After    S.R.    and     T.R.   could   not   get   United
    Healthcare       to    change   its   mind,    the   family    sued     for   various
    violations of the Employee Retirement Income Security Act of 1974
    ("ERISA"), 
    29 U.S.C. § 1001
    , et seq.               The district court dismissed
    the case in full, buying into the defendants' representations of
    how the Plan works too much for this stage in the litigation.                    Ever
    mindful that all well-pleaded factual allegations in the complaint
    are accepted as true when reviewing a motion to dismiss, we affirm
    as to Count 1, and reverse and remand as to the remaining counts.
    See Ezra Charitable Tr. v. Tyco Int'l, Ltd., 
    466 F.3d 1
    , 6 (1st
    Cir.     2006)    (in    addition     to     accepting      well-pleaded      factual
    allegations       in    the     complaint,    we     also   construe     reasonable
    inferences in favor of the plaintiffs).
    - 3 -
    I.
    Relevant Details of the Plan
    The Plan includes a list entitled "Exclusions," and
    explains that "[t]he [United Healthcare] plans do not cover any
    expenses   incurred    for   services,    supplies,     medical   care,   or
    treatment relating to, arising out of or given in connection with
    [those excluded services.]"       Among those excluded expenses are
    "[h]abilitative services for maintenance/preventive treatment" and
    "speech therapy for non-restorative purposes."
    The "Exclusions" list also includes a nested sub-list of
    "mental    health   (including    Autism     Spectrum     Disorder   (ASD)
    services)/substance-related      and     addictive    disorders   services
    [that] are not covered[.]"     That "mental health" list includes the
    following relevant text:
    Habilitative services, which are health care
    services that help a person keep, learn or
    improve skills and functioning for daily
    living, such as non-restorative ABA speech
    therapy[.]
    . . .
    Intensive behavioral therapies other than
    Applied Behavior Analysis (ABA) therapy for
    Autism Spectrum Disorders (ASD)[.]
    N.R.'s Treatment and Denial of Coverage
    In 2017, a doctor diagnosed N.R. with Autism Spectrum
    Disorder ("ASD") and prescribed that N.R. "receive speech therapy
    services."   And so, N.R. began treatment with a licensed speech
    - 4 -
    pathologist, Ann Kulichik, to treat his ASD, "[m]ixed receptive-
    expressive language disorder, [and] phonological disorder."              Each
    of those diagnoses was recorded and reported to United Healthcare
    using its classification number from the International Statistical
    Classification    of   Diseases   and    Related   Health    Problems,   10th
    Revision (apparently known as the "ICD-10"). ASD, mixed receptive-
    expressive language disorder, and phonological disorder are each
    classified within the "Mental, Behavioral, and Neurodevelopmental"
    section of the ICD-10.        The ICD-10 also contains a section for
    "Symptoms, Signs and Abnormal Clinical and Laboratory Findings,
    Not   Elsewhere   Classified."      Kulichik    noted     (in   documentation
    eventually submitted to United Healthcare) that N.R. had several
    symptoms that fell within this category, namely:             "dysarthria, []
    anarthria and dysphagia, oral phase."              Those symptoms are not
    diagnoses    of   "either    'mental     health'    or    'medical/surgical'
    conditions."
    Kulichik submitted N.R.'s claims for speech therapy to
    United Healthcare using a general code that "is used to describe
    the   delivery    of    treatment       for   speech,     language,    voice,
    communication     and/or    auditory     processing      disorders."     That
    treatment code (described as "very comprehensive" by the American
    Speech-Language-Hearing Association), is used when speech therapy
    is provided to treat a developmental health condition, like ASD,
    or a medical condition, like a stroke.         Kulichik also submitted at
    - 5 -
    least one claim for N.R.'s speech therapy using a code "for
    treatment    of   swallowing     dysfunction         and/or    oral   function     for
    feeding."    Like the more general code, this swallowing and feeding
    code   can   be    used   when   the    speech        therapy    is   to   treat    a
    developmental health condition or a medical condition.
    United Healthcare denied each of these claims, simply
    explaining that "this service is not covered for the diagnosis
    listed on the claim" and referring N.R.'s parents to the "[P]lan
    documents" for further explanation.
    N.R.'s parents appealed these denials through United
    Healthcare's      internal   process.          The    appeal    included    several
    letters of medical necessity, including letters from Kulichik and
    N.R.'s board-certified behavior analyst.                  N.R.'s parents also
    argued that the Plan's exclusion of treatment for N.R.'s ASD
    violated the Mental Health Parity and Addition Equity Act (simply
    the "Parity Act" after this), an amendment to ERISA aimed at
    mitigating disparities between mental health and physical health
    insurance coverage (and the subject of much discussion later).
    United Healthcare denied this appeal and offered the
    following statement from Dr. Samuel Wilmit, a Medical Director at
    United Healthcare who specialized in pediatrics:
    You are asking for speech therapy. This is
    for your child. Your child is autistic. Your
    child does not speak clearly.   Your benefit
    document covers speech therapy if your child
    lost speech. It is to restore speech that was
    - 6 -
    lost. Your child has not had speech that was
    lost.   Therefore, speech therapy is not
    covered. The appeal is denied.
    The denial did not address the argument that these denials violated
    the Parity Act.
    N.R.'s parents filed a second-level appeal, again with
    documentation about the medical necessity of this treatment and
    with a more thorough explanation of their Parity Act argument.
    United Healthcare was unmoved.       The denial letter included this
    statement from Dr. Meenakshi LaCorte, a Medical Director at United
    Healthcare who specialized in pediatric neonatology:
    I have reviewed the information that was
    submitted for this appeal.       I have also
    reviewed your benefits.    You have requested
    speech therapy for your child. This therapy
    is a benefit under your health plan only if
    your child had speech that was lost. Based on
    your health plan guidelines, your request is
    denied.
    Again, the denial letter did not mention the Parity Act argument.
    After   the   conclusion   of   the   appeal   process,   N.R.'s
    parents requested all documents and internal communications and
    notes upon which United Healthcare relied when it denied coverage
    of N.R.'s treatment.    The provided documents revealed that United
    Healthcare did not conduct a "Medical Necessity Review" and never
    attempted to communicate with any of N.R.'s medical providers,
    including Kulichik.
    - 7 -
    Also within those documents were the notes from Dr.
    Wilmit's review of the first appeal.          Dr. Wilmit concluded that
    N.R.'s   "speech    or   nonverbal    communication   function"    was   not
    "previously intact" and, therefore, the Plan does not cover speech
    therapy.     Dr. Wilmit's notes and United Healthcare's records,
    generally, did not reflect the source for the conclusion that N.R.
    had no "previously intact" speech or other communication.            In the
    complaint,    the   plaintiffs   allege      that   the   most   reasonable
    conclusion is that Dr. Wilmit assumed that N.R. had no previously
    intact speech (and therefore treatment was not covered) because of
    his ASD diagnosis and not based on any actual documentation of
    N.R.'s condition.
    The internal notes from the second-level appeal include
    the following summary:
    This request is for speech therapy for a
    [four-year-old] boy.   This child has autism
    and a speech disorder.         There is no
    documentation that speech therapy is needed
    for restoration of speech. The speech therapy
    is not a covered benefit and the request is
    denied.
    Nothing in the internal documents discussed N.R.'s parents' Parity
    Act argument.
    After the last denial of their appeal, N.R.'s parents
    contacted Raytheon and United Healthcare and requested the list of
    "non-mental health conditions to which the Plan applies the 'non-
    restorative' speech therapy exclusion," "the medical necessity
    - 8 -
    criteria"    for   applying   the     non-restorative   speech    therapy
    exclusion to medical or mental health benefits, and the "processes,
    strategies, evidentiary standards, and other factors" used to
    apply the exclusion.    N.R.'s parents received no response.
    Resultant Litigation
    ERISA authorizes a plan participant or beneficiary to
    bring a civil action "to recover benefits due to him under the
    terms of his plan," "to enjoin any act or practice which violates
    [ERISA],"    for   "relief"   for    failure   to   provide   information
    requested by the beneficiary, and "to obtain other appropriate
    equitable relief."     
    29 U.S.C. § 1132
    (a)(1)-(3).      Relying on each
    of these provisions, N.R. and his parents sued Raytheon, United
    Healthcare, and Bull, in his role as the Plan administrator,
    seeking damages and declaratory and injunctive relief.            At the
    core of N.R.'s case was his argument that the Plan's exclusion of
    non-restorative speech therapy for ASD violates the requirements
    of the Parity Act.
    The defendants collectively moved to dismiss.        Of note
    to our analysis, in their supporting memorandum, the defendants
    told the district court that the Plan complied with the Parity
    Act's requirements because the non-restorative exclusion applies
    to all types of conditions, no matter whether the beneficiary is
    prescribed treatment for a medical or a mental health/substance
    - 9 -
    use diagnosis.1   The district court agreed that the defendants'
    explanation of the Plan's application was the only possible reading
    and so the Plan did not violate the Parity Act.      For that and
    additional reasons specific to some of the claims, the district
    court allowed the defendants' motion and dismissed the case,
    including dismissing some of the claims with prejudice.       N.R.
    timely appealed and here we are.2
    1 The defendants explained the hypothetical operation of the
    Plan in the following way:
    A person might not develop a "normal" level of
    speech due to a medical/surgical condition as
    well as a mental health condition. For
    example, a person might have difficulty
    speaking due to a lisp, stutter, deafness, or
    physical deformity of the mouth or vocal
    [cords]    from    birth.       Under    these
    circumstances, there would be no loss of
    speech that was "previously intact." If the
    person sought speech therapy, and the purpose
    of the therapy was to help the person achieve
    a level of speech beyond what had previously
    been achieved, coverage for that treatment
    would be barred under the Exclusion. Coverage
    would be barred, not because treatment was
    sought for a certain type of condition, but
    because it was "nonrestorative."
    2 N.R. also brought this suit on behalf of a purported class
    of participants or beneficiaries of the Plan who have received or
    are expected to require services for a mental health condition
    that are excluded from coverage by the Plan's habilitative services
    exclusion. The district court's order did not address the class
    allegations and there is no discussion of those allegations on
    appeal.
    - 10 -
    II.
    We   review   the   district    court's   decision    to   dismiss
    N.R.'s case for failure to state a claim de novo.        Ezra Charitable
    Tr., 466 F.3d at 6.     In doing so, we assume all well-pleaded facts
    to be true, analyze those facts in the kindest light to the
    plaintiff's case, and draw all reasonable inferences in favor of
    the plaintiff.     U.S. ex rel. Hutcheson v. Blackstone Med., Inc.,
    
    647 F.3d 377
    , 383 (1st Cir. 2011).         A successful complaint must
    plead   "factual    allegations,   either     direct    or     inferential,
    respecting each material element necessary to sustain recovery
    under some actionable legal theory."        Gagliardi v. Sullivan, 
    513 F.3d 301
    , 305 (1st Cir. 2008).       "We may augment these facts and
    inferences with data points gleaned from documents incorporated by
    reference into the complaint."     Haley v. City of Boston, 
    657 F.3d 39
    , 46 (1st Cir. 2011).
    N.R. brought four different claims, but one question
    predominates the analysis:     Does the Plan violate the Parity Act?
    We conclude that it may, which is all N.R. needs at this stage of
    the game, and so we begin by explaining our thinking on that point
    and then move to what that means for each individual count of the
    complaint.
    Does the Plan Violate the Parity Act?
    ERISA establishes the bare minimum standards to which
    private health care plans must adhere.          The Parity Act amended
    - 11 -
    ERISA to require that, if a health insurance plan provides "both
    medical and surgical benefits and mental health or substance use
    disorder    benefits,"            the   plan     must     not    impose      more       coverage
    restrictions      on    the       mental     health      or     substance      use      disorder
    benefits.         29        U.S.C.      § 1185a(a)(3)(A)(i).                 Any     treatment
    limitations applied to mental health or substance use disorder
    benefits    must       be    "no     more    restrictive         than    the       predominant
    treatment limitations applied to substantially all medical and
    surgical    benefits           covered           by     the     plan."             29     U.S.C.
    § 1185a(a)(3)(A)(ii).
    A    violation         of      the   Parity       Act    generally       manifests
    through a health insurance plan (1) applying treatment limits that
    are more restrictive than "the predominant treatment limitations
    applied to substantially all medical and surgical benefits" or (2)
    applying "separate treatment limitations" only to mental health or
    substance use disorder benefits.                      29 U.S.C. § 1185a(a)(3)(A)(ii).
    As the name of the Act suggests, health plans must have parity
    between    mental       health       and    medical       benefits      within          the   same
    "classification,"           which       refers    to     (1)    inpatient,         in    network
    services; (2) inpatient, out of network services; (3) outpatient,
    in network services; (4) outpatient, out of network services; (5)
    emergency       care;       and      (6)    prescription            drugs.         
    29 C.F.R. § 2590.712
    (c)(1)(i), (c)(2)(ii).                       The Parity Act also measures
    parity between mental health and medical benefits in a qualitative
    - 12 -
    manner, including mandating equivalence in "medical management
    standards    limiting     or       excluding       benefits    based   on      medical
    necessity or medical appropriateness" and "restrictions based on
    geographic location, facility type, provider specialty, and other
    criteria that limit the scope or duration of benefits for services
    provided     under      the        plan     or      coverage."         
    29 C.F.R. § 2590.712
    (c)(4)(ii)(A), (H).              However, "disparate results alone
    do not mean that [nonquantitative treatment limitations] in use do
    not comply [with the Parity Act.]"               Preamble, Final Rules, 78 Fed.
    Reg. at 68245-46.     N.R. argues that, on its face, the terms of the
    plan   apply      "separate         treatment       limitations,"         29    U.S.C.
    § 1185a(a)(3)(A)(ii),         to    mental       health    benefits    because     the
    Habilitative Services Exclusion applies only to "mental health
    service[s]."
    The   defendants        note    that    a     "habilitative     services"
    exclusion shows up twice in the larger list of "Exclusions," once
    generally in the main body of the list and once in a sub-list of
    "mental health" exclusions.                As they see it, no habilitative
    service is covered, no matter what ailment the service is intended
    to treat, so medical and mental health benefits are the same and
    the Parity Act's requirements are satisfied.                  However, N.R. points
    out, the Plan itself only defines habilitative services once, in
    the "mental health" sub-list, as a type of "mental health service."
    - 13 -
    So, per the Plan's own text, that exclusion can only apply to
    mental health services.
    N.R.'s argument is bolstered when we consider the Plan
    covers at least some procedures (emphases our own) "when a physical
    impairment exists and the primary purpose of the procedure is to
    improve or restore physiologic function for an organ or body part."
    Lest we be unsure what the Plan means by "improve," it provides a
    clear definition:      "Improving or restoring function means that the
    organ or body part is made to work better."            Put that together and
    the Plan explicitly covers services that "[i]mprov[e] function"
    for those with "a physical impairment."               Yet, the Habilitative
    Services Exclusion instructs us that the Plan does not cover
    treatments   that      "improve       skills    and   functioning"       if    the
    beneficiary is seeking "mental health" services. This is precisely
    the   distinction      the   Parity    Act     prohibits.     See   29    U.S.C.
    § 1185a(a)(3)(A)(ii).
    No matter what we think of the text of the Plan though,
    N.R. tells us, the way the habilitative services exclusion is
    applied to plan beneficiaries violates the Parity Act.                        N.R.
    directs us to the text of the defendants' denials of coverage for
    his speech therapy.          Each time the defendants denied coverage,
    they told N.R. that "this service is not covered for the diagnosis
    listed on the claim," and that diagnosis was always ASD.                      N.R.
    alleges   that   the    defendants     never    actually    confirmed    whether
    - 14 -
    N.R.'s   speech    therapy   was   non-restorative,       but   simply    denied
    coverage because of his ASD diagnosis. Indeed, United Healthcare's
    report of its review process, appended to the complaint, indicates
    that its staff did not undertake a "medical necessity review" or
    contact any of N.R.'s medical providers to confirm that all speech
    therapy would be habilitative.
    Plus, N.R. alleges that the Plan covers non-restorative
    treatment for physical conditions that are present at birth, "such
    as    reconstructive    procedures,     congenital        heart   disease    or
    congenital malformations related to infertility, among others."
    The defendants, for their part, insist (without any citation to
    the text of the Plan) that is not true and that the Plan would not
    cover speech therapy for a beneficiary with "difficulty speaking
    due to a lisp, stutter, deafness, cleft palate, or physical
    deformity of the mouth or vocal [cords] from birth."
    This may be a tough disagreement to untangle, with each
    side making arguments about the reading of the complex Plan
    document and the actual application of the habilitative services
    exclusion, but, thankfully, this case is before us on an appeal
    from a motion to dismiss.        We do not review a motion to dismiss by
    granting any favor to the defendants' version of the facts.
    Instead, "we accept the truth of all well-pleaded facts and draw
    all   reasonable    inferences     therefrom   in   the   pleader's      favor."
    Grajales v. P.R. Ports Auth., 
    682 F.3d 40
    , 44 (2012).              The Parity
    - 15 -
    Act forbids "applying 'separate treatment limitations' only to
    mental health or substance use disorder benefits."                         29 U.S.C.
    § 1185a(a)(3)(A)(ii).            N.R.    pleads       that   the   Plan      defines
    habilitative services as mental health services and accordingly
    only applies the habilitative services exclusion to the treatment
    of mental health ailments.         That is an entirely plausible reading
    of the text of the Plan, which N.R. appended to the complaint for
    judicial review, and could make for a successful Parity Act claim.
    See T.S. by and through T.M.S. v. Heart of CarDon, LLC, No. 1:20-
    cv-01699-TWP-TAB, WL 981337, at *3-4 (S.D. Ind. March 16, 2021)
    (cautioning that, once a plan explicitly covered a treatment for
    ASD, "it could not use blanket exclusion 'to deny coverage of ABA
    therapy'     because     that    prohibition      represented         'a    separate
    treatment limitation that applie[d] only to mental treatment.'"
    (quoting A.F. ex rel. Legaard v. Providence Health Plan, 
    35 F. Supp. 3d 1298
    , 1315 (D. Or. 2014) (holding that a plan covering
    ASD,   but    excluding    coverage      for    developmental      disabilities,
    violated the Parity Act))); see also Grajales, 682 F.3d at 44 ("In
    order '[t]o survive a motion to dismiss for failure to state a
    claim, the complaint must contain sufficient factual matter to
    state a claim to relief that is plausible on its face." (quoting
    Katz   v.    Pershing,    LLC,   
    672 F.3d 64
    ,    72–73   (1st    Cir.    2012)
    (alterations adopted))).          The defendants' promise that the Plan
    does not function as N.R. alleges, and, instead, is in compliance
    - 16 -
    with the Parity Act, does not change our analysis of a motion to
    dismiss.    See, e.g., Ocasio-Hernández v. Fortuño-Burset, 
    640 F.3d 1
    , 13 (1st Cir. 2011) ("The relevant inquiry focuses on the
    reasonableness of the inference of liability that the plaintiff is
    asking     the    court   to   draw   from     the   facts    alleged   in   the
    complaint.").
    The same goes for N.R.'s allegations that the defendants
    denied coverage of his speech therapy as soon as they saw his ASD
    diagnosis and that, if his diagnosis were of a purely physical
    malady, the result would have been different.               Those claims, well-
    articulated, are all N.R. needs to do to get to discovery, where
    he can then find out whether he's actually right.               See 
    id. at 7
    .
    The     district    court     agreed     with     the   defendants'
    representation of how the Plan works.            At this stage of the process
    such determination was premature.              See Cebollero-Bertran v. P.R.
    Aqueduct and Sewer Auth., 
    4 F.4th 63
    , 73 (1st Cir. 2021) ("This
    inference, drawn in the defendant's favor, not the plaintiff's,
    was improper on a motion to dismiss.").
    N.R.'s Parity Act argument informs all of his claims,
    but the district court held that Count 3 of the complaint, a claim
    for equitable relief per 
    29 U.S.C. § 1132
    (a)(3), was the only
    proper procedural vehicle through which N.R. could adjudicate his
    case, and so dismissed this claim on the merits.              Having concluded
    that N.R. sufficiently pled that the Plan violates the Parity Act
    - 17 -
    in its text or in its application, we reverse the district court's
    dismissal of Count 3.3        We now turn to the remaining ERISA
    provisions under which N.R. brings his case.
    Breach of Fiduciary Duty
    N.R. brings a breach of fiduciary duty claim (Count 1)
    under 
    29 U.S.C. § 1132
    (a)(2), arguing that he is entitled to relief
    for the Parity Act violation claim under this statute.         Given the
    specific pleadings and circumstances here, we disagree.          We will
    explain why, but first a few background principles that helped us
    get there.
    ERISA   requires    plan   fiduciaries   to   discharge    their
    duties "in the interest of the participants and beneficiaries" and
    "in accordance with the documents and instruments governing the
    plan insofar as such documents and instruments are consistent with
    the provisions of [Subchapters I and III of ERISA]."           
    29 U.S.C. § 1104
    (a)(1).    Fiduciaries are charged with many tasks, including
    making "benefit determination[s]" in compliance with the terms of
    the statute and the plan.     Aetna Health Inc. v. Davila, 
    542 U.S. 200
    , 219 (2004) ("[A] benefit determination is part and parcel of
    the   ordinary    fiduciary   responsibilities     connected    to     the
    administration of a plan."); accord Varity Corp. v. Howe, 
    516 U.S. 489
    , 511 (1996) (citing 
    29 U.S.C. § 1104
    (a)(1)(D)) ("[A] plan
    3On appeal, the defendants agree that § 1132(a)(3) is the
    avenue to pursue a Parity Act claim.
    - 18 -
    administrator    engages      in    a   fiduciary      act    when    making    a
    discretionary determination about whether a claimant is entitled
    to benefits under the terms of the plan documents."); see Pegram
    v. Herdrich, 
    530 U.S. 211
    , 231 (2000) ("At common law, fiduciary
    duties   characteristically        attach   to    decisions   about    managing
    assets   and   distributing    property      to    beneficiaries.").      If    a
    fiduciary   breaches   its    duty,     ERISA     empowers   participants      and
    beneficiaries to bring a civil suit for that breach, per 
    29 U.S.C. § 1132
    (a)(2), and to seek financial remedies and "such other
    equitable or remedial relief as the court may deem appropriate,
    including removal of such fiduciary," 
    29 U.S.C. § 1109
    .
    Understanding that, N.R. alleges that Raytheon and Bull
    each breached their fiduciary duties when they denied coverage for
    N.R.'s speech therapy, in violation of the Parity Act.4                        The
    district court dismissed this claim with prejudice, reasoning that
    the only proper claim for a breach of fiduciary duty is one in
    which a plan was financially harmed by the fiduciary's action, and
    the Plan suffered no financial losses from declining to pay for
    N.R.'s speech therapy.        Given the pleadings here, we agree with
    the district court.
    4 There appears to be no dispute that Raytheon and Bull are
    fiduciaries, which are simply those with authority over and
    discretion about the administration of the plan.       
    29 U.S.C. § 1002
    (21).
    - 19 -
    While we have determined that Raytheon and Bull are
    fiduciaries, that benefit determinations are fiduciary acts, and
    that benefit determinations must be consistent with ERISA, we read
    § 1132(a)(2) as concerned solely with plan asset mismanagement and
    solely authorizing remedies that inure to the benefit of the plan
    as a whole.       See LaRue v. DeWolff, Boberg & Assocs., Inc., 
    473 U.S. 134
    , 141-43 (1985); see also Varity Corp., 
    516 U.S. at
    511–
    12.   Since the Parity Act violation claim does not allege plan
    asset mismanagement and does not seek a remedy that would inure to
    the benefit of the Plan as a whole, N.R. cannot package the claim
    as one for breach of fiduciary duty under § 1132(a)(2).
    Section 1132(a)(2) empowers a beneficiary to bring a
    civil action "for appropriate relief under section 1109 of this
    title."   Section 1109(a) states in pertinent part:
    Any . . . fiduciary . . . who breaches any of
    the responsibilities, obligations, or duties
    imposed upon fiduciaries by this subchapter
    shall be personally liable to make good to
    such plan any losses to the plan resulting
    from each such breach, and to restore to such
    plan any profits of such fiduciary which have
    been made through use of assets of the plan by
    the fiduciary, and shall be subject to such
    other equitable or remedial relief as the
    court may deem appropriate, including removal
    of such fiduciary.
    
    29 U.S.C. § 1109
    (a).
    According to the Supreme Court, § 1132(a)(2) "does not
    provide   a    remedy   for   individual    injuries   distinct   from   plan
    - 20 -
    injuries."       LaRue, 552 U.S. at 256; see also Graden v. Conexant
    Sys. Inc., 
    496 F.3d 291
    , 295 (3d Cir. 2007) ("[S]uits under
    [§ 1132(a)(2)] are derivative in nature;" though beneficiaries may
    bring suit under the provision, "they do so on behalf of the plan
    itself."). Moreover, the Supreme Court has characterized 
    29 U.S.C. § 1109
    (a) as "primarily concerned with the possible misuse of plan
    assets, and with remedies that would protect the entire plan,"
    Russell, 
    473 U.S. at 142
    ; and has held that § 1109's "entire text
    . . . persuades us that Congress did not intend that section to
    authorize any relief except for the plan itself," id. at 144.
    Interpreting § 1109, the Supreme Court specifically rejected a
    broader    reading    based      upon   the    provision's   mention    of   other
    appropriate equitable relief. See id. at 141-42 ("To read directly
    from the opening clause of § [1109](a), which identifies the
    proscribed acts, to the 'catchall' remedy phrase at the end --
    skipping    over    the   intervening         language   establishing   remedies
    benefiting, in the first instance, solely the plan -- would divorce
    the phrase being construed from its context and construct an
    entirely new class of relief available to entities other than the
    plan.").
    In     line   with    this    Supreme    Court   precedent,      other
    circuits have affirmed dismissal of claims for breach of fiduciary
    duty brought under § 1132(a)(2) that do not allege damage to a
    plan's financial integrity and do not seek a remedy that will inure
    - 21 -
    to the plan as a whole.      See Smith v. Med. Benefit Adm'rs Grp.,
    Inc., 
    639 F.3d 277
    , 283 (7th Cir. 2011) (observing "Russell . . .
    controls here, and as Smith has identified no injury to the plan,
    he has no viable claim for relief under section [1132](a)(2)" and
    affirming dismissal of claim brought under § 1132(a)(2) alleging
    that   claims    administrator   had   misleading    practice   of   pre-
    authorizing treatment and subsequently refusing to cover it); Wise
    v. Verizon Commc'ns Inc., 
    600 F.3d 1180
    , 1189 (9th Cir. 2010)
    (affirming dismissal of claim brought under § 1132(a)(2) for plan
    administrator's mishandling of plaintiff's individual benefits
    claim where plaintiff did not allege "plan-wide injury"); Lee v.
    Burkhart, 
    991 F.2d 1004
    , 1009 (2d Cir. 1993) (explaining "Russell
    . . . bars plaintiffs from suing under [§ 1132(a)(2)] because
    plaintiffs are seeking damages on their own behalf, not on behalf
    of the Plan"     and   affirming dismissal of       claim brought under
    § 1132(a)(2) seeking benefits owed but unpaid by plan's sponsor
    due to its bankruptcy).
    Our decision in Evans v. Akers, 
    534 F.3d 65
     (1st Cir.
    2008), says no different.        Indeed, Evans supports a reading of
    § 1132(a)(2) as concerned with plan asset management.           See 
    534 F.3d at 68-73
    .    The alleged breach of fiduciary duty in Evans was
    imprudent investment of participants' contributions to a defined
    contribution retirement plan, and the plaintiffs sought to hold
    the fiduciaries personally liable for this asset mismanagement.
    - 22 -
    
    Id. at 68
    .    By holding the fiduciaries personally liable under
    § 1132(a)(2), the value of the plaintiffs' individual accounts
    could be restored to what it would have been but for the imprudent
    investment.   Id. at 73.5
    Here, N.R.'s claim under Count 1 does not allege plan
    asset mismanagement and does not seek a remedy that will inure to
    the Plan as a whole.   The only relief that N.R.'s complaint seeks
    in connection with Count 1 is for "Defendants to restore all losses
    arising from the breaches of fiduciary duties that occurred when
    treatment was denied that is required by the terms of the Plan."
    And the only losses alleged are benefits which were not paid out
    to N.R. and putative class members.     N.R. does not allege any
    losses to the Plan itself.   See K.H.B. ex rel. Kristopher D.B. v.
    UnitedHealthcare Ins. Co., No. 18-cv-000795, 
    2019 WL 4736801
    , at
    *3 (D. Utah Sept. 27, 2019) (unpublished) ("Although the denial of
    coverage . . . is alleged to be systematic . . . the alleged injury
    is class-wide, not plan-wide. . . . [I]n the absence of sufficient
    factual allegations suggesting the Plan suffered monetary losses,
    this fails to adequately plead relief on behalf of the Plan.");
    5 The plaintiffs in Evans, unlike the plaintiffs here, could
    not have brought suit under § 1132(a)(1)(B) (which allows for
    recovery of benefits from "the Plan itself") because taking money
    from a defined contribution plan is a zero-sum game: in order to
    restore the benefits owed to the plaintiffs, other participants
    would be robbed because all of the money in a defined contribution
    plan is allocable to participants' individual accounts. 
    534 F.3d at 72-73
    .
    - 23 -
    
    id.
     (affirming dismissal of claim brought under § 1132(a)(2)
    alleging   denial   of     coverage    for    mental     health   treatment      in
    violation of the Parity Act).          Given the facts presented here, we
    affirm the district court's dismissal of Count 1, leaving N.R. to
    pursue his Parity Act violation claim through different avenues.
    See Varity Corp., 
    516 U.S. at 512
     ("ERISA specifically provides a
    remedy   for   breaches     of    fiduciary      duty    with   respect     to   the
    interpretation of plan documents and the payment of claims, one
    that is outside the framework of [§ 1132(a)(2)] . . . and one that
    runs directly to the injured beneficiary.                  § [1132](a)(1)(B)."
    (emphasis added)).
    Recovery of Benefits
    Moving on.       N.R., as a plan beneficiary, can sue "to
    recover benefits due to him under the terms of his plan, to enforce
    his rights under the terms of the plan, or to clarify his rights
    to future benefits under the terms of the plan."                       
    29 U.S.C. § 1132
    (a)(1)(B).     N.R.'s claim for speech therapy benefits breaks
    down into two steps:             (1) the Parity Act's requirements are
    incorporated   as   "the    terms     of   the   plan"    and   (2)   the   Plan's
    Habilitative Services Exclusion violates the Parity Act, so it is
    inconsistent with a "term of the plan."                    The district court
    dismissed this claim with prejudice because it concluded that the
    Parity Act's requirement is not a "term of the plan" and that N.R.
    - 24 -
    was    correctly    denied    benefits       per    the   Habilitative      Services
    Exclusion.       The defendants make the same argument on appeal.
    As we've said before, a plan's terms cannot override
    ERISA's     requirements.       
    29 U.S.C. § 1104
    (a)(1)(D)      (requiring
    fiduciaries to discharge duties consistent with plan documents
    "insofar as such documents and instruments are consistent with the
    provisions of [ERISA]"); e.g., In re Citigroup ERISA Lit., 
    662 F.3d 128
    , 139 (2d Cir. 2011) (holding that ERISA's requirements
    supersede a plan's terms when inconsistent with one another).                     We
    have    already     concluded    that    N.R.        plausibly    pled   that   the
    Habilitative       Services     Exclusion          violates     the   Parity    Act.
    Considering these concepts together, we see that N.R. properly
    pleads that the Habilitative Services Exclusion is trumped by ERISA
    and    is   accordingly      unenforceable.            Therefore,     without   the
    Exclusion in force, N.R. has a perfectly reasonable argument that
    he's owed "benefits due to him under the terms of his plan."                     See
    
    29 U.S.C. § 1132
    (a)(1)(B).        We    reverse     the    district   court's
    dismissal of this claim.
    Request for Information
    Last up is N.R.'s claim under 
    29 U.S.C. § 1132
    (a)(1)(A),
    that Bull, as the plan administrator, violated ERISA's disclosure
    requirements when he did not answer N.R.'s parents' request for
    - 25 -
    information.6    After a bit of a statutory scavenger hunt to line
    up   the   details   of   this   claim,   we   see   that   § 1132(a)(1)(A)
    authorizes a plan participant or beneficiary to bring a civil
    action against a plan administrator who violates § 1132(c)(1)(B),
    which provides for damages for an administrator who (circularly)
    "fails or refuses to comply with a request for any information
    which such administrator is required by this subchapter to furnish
    to a participant or beneficiary." Two provisions of the subchapter
    in question require an administrator to furnish the following
    information upon request:        "a copy of the latest updated summary
    plan description . . . or other instruments under which the plan
    is established or operated" and "criteria for medical necessity
    determinations made under the plan with respect to mental health
    [and t]he reason for any denial under the plan . . . with respect
    to mental health or substance use disorder benefits."            
    29 U.S.C. §§ 1024
    (b)(4), 1185a(a)(4).
    As a reminder, after the unsuccessful conclusion of the
    internal appeals process, the complaint alleges, N.R.'s parents
    contacted United Healthcare and Raytheon (through its in-house
    counsel and its litigation counsel for this case) and requested,
    6There is no dispute that Bull is the Plan Administrator as
    discussed in the statute and defined by the applicable regulations.
    See 
    29 U.S.C. § 1002
    (16)(A)(i) (defining "administrator" in
    several ways, including as "the person specifically so designated
    by the terms of the instrument under which the plan is operated").
    Plus, the complaint identifies Bull as the Plan Administrator.
    - 26 -
    essentially, all information about how the Plan applies the non-
    restorative speech therapy exclusion.7         The district court noted
    that the plaintiffs attached to the complaint a copy of a request
    letter that was sent to United Healthcare, but did not include
    such a letter that was sent to Raytheon.                The district court
    apparently    concluded    that   the      complaint,     therefore,     only
    sufficiently alleged that N.R.'s parents sent a letter to United
    Healthcare.    All agree that United Healthcare is the                 claims
    administrator, not the plan administrator, and therefore, the
    district court dismissed this claim, reasoning that N.R.'s parents
    never contacted the plan administrator, as required by statute.
    See 
    29 U.S.C. § 1132
    (c)(1)(B).
    On that specific point, the district court was correct.
    A claims administrator is distinct from a plan administrator and
    merely requesting information from a claims administrator does not
    trigger   § 1132(c)'s     disclosure    requirements.        Tetreault     v.
    Reliance Std. Life Ins. Co., 
    769 F.3d 49
    , 59-60 (1st Cir. 2014).
    Beyond that, to the extent Raytheon urges us to affirm dismissal
    because the plaintiffs do not allege that they addressed a letter
    7 More precisely, N.R.'s parents requested the list of "non-
    mental health conditions to which the Plan applies the 'non-
    restorative' speech therapy exclusion," "the medical necessity
    criteria" for applying the non-restorative speech therapy
    exclusion to medical or mental health benefits, and the "processes,
    strategies, evidentiary standards, and other factors" used to
    apply the exclusion.
    - 27 -
    personally to Bull, we have never endorsed quite such a persnickety
    reading of the statute.     See Law v. Ernst & Young, 
    956 F.2d 364
    ,
    373 (1st Cir. 1992) (recognizing that Congress desired employees
    to have "timely information about their ERISA benefits" and holding
    that "[i]f to all appearances, [a company] acted as the plan
    administrator . . . it may be properly treated as such").               The
    plaintiffs alleged that N.R.'s parents attempted to acquire the
    information    that   § 1132(c)   requires   plan    administrators     to
    disclose by contacting Raytheon (Bull's employer), its in-house
    counsel, and its outside counsel, who is also representing Bull in
    this case.    At the motion to dismiss stage, we presume that to be
    true.
    The better argument for dismissal, so we're told, is
    that the defendants have already provided plaintiffs with all
    required   information    and   that   anything   left   that   could   be
    responsive to plaintiffs' request does not have to be disclosed,
    per the statute.      First, the argument that the defendants handed
    over everything ERISA requires presumes that to be true, when the
    appropriate standard is to credit the plaintiffs' allegations that
    they are entitled to more, yet to be disclosed, documents.              See
    Cebollero-Bertran, 4 F.4th at 73.
    Second, the defendants argue that the plaintiffs have no
    right to the documents they claim to seek.          In support of this,
    the defendants rely heavily on Doe v. Travelers Ins. Co., 167 F.3d
    - 28 -
    53 (1st Cir. 1999).     There, a plan beneficiary claimed a violation
    of ERISA's disclosure requirements because the plan administrator
    did not, upon request, tender a copy of the plan's "mental health
    guidelines."     Id.    at   59.    We    held    that    the    "mental      health
    guidelines" in that case did not qualify as one of the plan's
    "instruments" that the administrator must disclose.                        Id.     We
    reached this conclusion, in part, because the "mental health
    guidelines"    were    an    optional    screening       tool    that   the      plan
    administrator used at its discretion, so the administrator may
    well   have    disregarded     those     guidelines       when     deciding      the
    beneficiary's claim.        Id. at 59-60.
    Though the defendants sound alarms to the contrary,
    nothing   in    Doe    is    inconsistent       with     our     holding     today.
    Importantly,    Doe   interpreted       ERISA   requirements      prior     to    the
    enactment of the current version of the Parity Act, which added
    substantive requirements for how plans engaged with mental health
    and substance use disorder benefits.            See 29 U.S.C. § 1185a(a)(4).
    Plus, the optional "guidelines" at issue in Doe are unlike the
    mandatory plan terms that governed the decision in N.R.'s case.
    ERISA leaves no doubt that Congress intended plan participants and
    beneficiaries to know about mandatory terms of their plans.                       See
    Law, 
    956 F.2d at 373
    .
    Considering all of this from the proper perspective for
    reviewing a motion to dismiss, we conclude the plaintiffs properly
    - 29 -
    pled a claim under 
    29 U.S.C. § 1132
    (a)(1)(A) and reverse the
    district court's dismissal of that count.
    III.
    For all of the reasons just discussed, we affirm the
    district court's grant of the defendants' motion to dismiss on
    Count 1, and we reverse and remand for further proceedings on
    Counts 2 through 4.   Costs to the plaintiffs.
    - 30 -