Abril-Rivera v. Johnson , 806 F.3d 599 ( 2015 )


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  •           United States Court of Appeals
    For the First Circuit
    No. 14-1316
    FRANCISCO ABRIL-RIVERA, ET AL.,
    Plaintiffs, Appellants,
    and
    MADELINE AGUAYO, ET AL.,
    Plaintiffs,
    v.
    JEH JOHNSON, Secretary of the Department of Homeland Security;
    UNITED STATES DEPARTMENT OF HOMELAND SECURITY; FEDERAL EMERGENCY
    MANAGEMENT AGENCY,
    Defendants, Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF PUERTO RICO
    [Hon. Daniel R. Domínguez, U.S. District Judge]
    Before
    Torruella, Lynch, and Thompson,
    Circuit Judges.
    Adriana G. Sánchez-Parés, with whom Álvaro R. Calderón, Jr.,
    Francisco J. Ortiz-García, and Álvaro R. Calderón, Jr. L.L.P. Law
    Office were on brief, for appellants.
    Adam C. Jed, Appellate Staff Attorney, with whom Joyce R.
    Branda, Acting Assistant Attorney General, Rosa E. Rodriguez-
    Velez, United States Attorney, and Marleigh D. Dover, Appellate
    Staff Attorney, were on brief, for appellees.
    November 17, 2015
    LYNCH, Circuit Judge.          The Federal Emergency Management
    Agency (FEMA) is an agency within the Department of Homeland
    Security (DHS) tasked with assisting "State and local governments
    in carrying out their responsibilities to alleviate the suffering
    and damage that result from major disasters and emergencies by,"
    among other things, "[p]roviding Federal assistance programs for
    public and private losses and needs sustained in disasters."                   44
    C.F.R. § 206.3; see also 42 U.S.C. § 5174(a)(1); Exec. Order No.
    12673, 54 Fed. Reg. 12,571 (Mar. 23, 1989).                  Pursuant to this
    mission,    FEMA    has   established      call   centers,   which      primarily
    receive calls from those affected by disasters, and National
    Processing Service Centers (NPSCs), which both receive calls and
    process claims.
    Plaintiffs were employees of the now-closed Puerto Rico
    NPSC (PR-NPSC) run by FEMA.             They filed this Title VII lawsuit
    alleging that FEMA's actions in implementing a rotational staffing
    plan   at   the    PR-NPSC   and   in    eventually     closing   the   facility
    discriminated against them on the basis of their Puerto Rican
    national origin and constituted unlawful retaliation for protected
    conduct.      The     district     court    granted     summary   judgment     to
    defendants,        finding       that      defendants      had     legitimate,
    nondiscriminatory reasons for their actions and, with respect to
    the rotational staffing plan retaliation claim, that plaintiffs
    - 3 -
    had not shown a causal link between their protected conduct and
    the purported retaliation.
    We affirm the dismissal of the case.                We hold that
    plaintiffs' disparate impact claims fail because the challenged
    actions were job-related and consistent with business necessity,
    and   plaintiffs   have    not   shown   that   there   were   alternatives
    available to FEMA that would have had less disparate impact and
    served FEMA's legitimate needs.            Both retaliation claims fail
    because plaintiffs have not shown that the allegedly adverse
    employment actions were causally related to any protected conduct.
    I.    Background
    We recite the facts in the light most favorable to
    plaintiffs.   See Ramírez-Lluveras v. Rivera-Merced, 
    759 F.3d 10
    ,
    13 (1st Cir. 2014).       In 1995, FEMA established a "temporary call
    center" in San Juan, Puerto Rico to address calls from Spanish-
    speaking victims of Hurricane Marilyn. The call center was located
    in a vacant manufacturing plant in Puerto Rico under a disaster
    lease and was originally designed to be only a temporary facility.
    Because the center "was never intended . . . to serve as a long-
    term NPSC operation," it "did not have many of the amenities that
    the agency would normally seek when establishing a long-term, fixed
    site facility."
    In 1998, the center began processing claims as well as
    receiving calls, and in 2003 it became the fourth full-fledged
    - 4 -
    NPSC (the three others are in Maryland, Texas, and Virginia).                 The
    PR-NPSC was the only fully bilingual NPSC.             FEMA made some limited
    improvements to the Puerto Rico facility when it became a NPSC,
    but it still lacked the "state of the art furniture and equipment"
    found in the other NPSCs.
    In 2006, several groups of PR-NPSC employees complained
    to management that they were being paid less than their mainland
    counterparts.       When no resolution was reached in their cases,
    plaintiffs    filed      with   the   Equal    Employment     Opportunity   (EEO)
    Office an informal complaint of discrimination in October 2006 and
    a formal complaint of discrimination in April 2007.                In May 2007,
    an employee filed with the EEO a class complaint on behalf of one
    group of employees.        The class complaint was dismissed in 2008.1
    In   June    2007,   FEMA's      Occupational,    Safety   &   Health
    Office conducted a Management Evaluation and Technical Assistance
    Review (METAR) of the PR-NPSC facility.2                 The METAR disclosed
    1    Plaintiffs state that the FEMA administrative judge
    overseeing the class complaint ordered certain plaintiffs "to
    individually re-file their [pay] claims, which they did later on."
    However, plaintiffs point to no evidence that the plaintiffs did
    in fact re-file any claims after May 2007.
    2    29 C.F.R. § 1960.25(c) requires annual inspections of
    federal workplaces "to ensure the identification and abatement of
    hazardous conditions." The PR-NPSC had not been inspected on an
    annual basis between 2003 and 2007, and the record contains no
    explanation for this failure. There is no claim, however, that
    the other NPSCs have not been similarly inspected. Indeed, the
    Maryland NPSC was inspected in May 2008, the Virginia NPSC in June
    2008, and the Texas NPSC in April 2009.
    - 5 -
    several "serious deficiencies," including, for example, a lack of
    exit signs at several locations in the facility and the absence of
    "[i]nitial    safety   orientation   training."    Several   of   the
    deficiencies were rated as "[s]ignificant risk[s] to health and
    safety" for which "abatement measures should be initiated within
    30 days."    The management of the Puerto Rico center responded with
    a memorandum acknowledging receipt of the report and explaining
    the steps that the PR-NPSC had taken and would take to begin to
    rectify the deficiencies.      By May 2008, management represented
    that it had addressed the major issues identified on the METAR
    save one: the construction of an egress route around the building.3
    Management was still concerned about the physical facility and
    particularly fire hazards.
    PR-NPSC management arranged for a more specific Fire
    Protection and Life Safety Code review of the facility in May 2008.
    This review was arranged to address fire safety issues identified
    in the 2007 METAR in advance of the expiration of the facility's
    lease in September 2008.     That inspector found several problems
    and produced an extensive "List of Safety & Health Items to be
    3    PR-NPSC management contacted the center's landlord
    regarding construction of an egress route around the facility, but
    the landlord responded that the building met "the minimum
    requirements under the [Americans With Disabilities Act] and [the
    landlord was] therefore not required to make these improvements."
    PR-NPSC management stated in its response to the METAR that they
    would "request authorization and funds for this project, since it
    continue[d] to pose a safety issue."
    - 6 -
    Completed for Facility to Become Fully Acceptable."           To name just
    a few examples, the building did not have an automatic fire
    sprinkler, working fire alarms, or a sufficient number of exits.
    The inspector also noted that the roof of the facility could not
    withstand a Category 3 storm.
    On May 16, 2008, Kathy Fields, the Branch Chief for NPSC
    Operations, notified the employees of the PR-NPSC that, "[b]ecause
    the safety and security of our employees is our top priority, it
    is necessary to suspend operations at the PR NPSC until the
    identified fire and life safety deficiencies are corrected."           FEMA
    placed its employees on administrative leave and continued paying
    them until July 18, 2008.      The facility was not occupied from May
    16, 2008, to mid-July 2008.       It later resumed operations, with a
    limited staff.
    In light of these ongoing concerns, FEMA "determined
    that   the    cost   of   repairing    and/or    relocating   the   facility
    necessitated a critical review."              Fields began considering the
    option of closing the PR-NPSC upon expiration of the lease.              As
    explained in a May 19, 2008, e-mail:
    [Fields'] main rationale for closure is
    that the Agency no longer requires the large
    Spanish-language capacity it is carrying at
    the NPSC's.     Also, the overall need for
    personnel   at   the  NPSC's   has   lessened.
    Further, to the extent Spanish-language NPSC
    employees are needed, this can probably be
    accommodated at the other NPSC's in Texas,
    Maryland and Virginia. Lastly, the lease for
    - 7 -
    the Puerto Rico NPSC is about to expire -- so
    that's why she's thinking through these issues
    now. . . .
    The last big Puerto Rico disaster
    requiring a large capacity of Spanish-language
    employees in the NPSC's was Hurricane Georges
    in 1998.
    Since that time the need for Spanish-
    language personnel at the NPSC's has been
    steadily declining. Essentially, the Agency
    has been carrying a large Spanish-language
    capacity at the NPSC's for some time at a level
    that's greater than needed.
    Fields circulated a report outlining her recommendations
    and her reasoning to several senior FEMA officials on May 23, 2008,
    as to short-term and longer-term options.4    The report explained
    that the immediate repairs necessary to temporarily reoccupy the
    building until the end of the lease would cost $75,000, while the
    longer-term repairs necessary to permanently reoccupy the building
    would cost $525,000.   These estimates did not include the cost of
    a new roof, which the report noted was also needed.
    However, the lease on the facility would expire at the
    end of September 2008, unless temporarily extended.      As it was,
    FEMA occupied the facility until February 2009.     A new facility
    would have cost FEMA nearly $9 million up front and would have had
    an annual operating cost of approximately $19 million.      The report
    concluded that, because the remainder of the NPSC system had the
    4    The final decision on whether to close the center rested
    with the DHS Secretary, but it was the responsibility of senior
    FEMA officials to brief the Secretary on the issue.
    - 8 -
    capacity     to   absorb   the       PR-NPSC's    workload,    these    potential
    expenses were not justified, and it was preferable to simply let
    the facility's lease expire and not build a new facility.                       The
    report also included a list of options for addressing the PR-
    NPSC's deficiencies that had been considered and rejected.
    David Garratt, FEMA's Deputy Assistant Administrator,
    the principal recipient of the report, responded to Fields that he
    "agree[d] with the recommendation and supporting logic." He stated
    that he would forward the report to FEMA's Deputy Administrator.
    On July 15, 2008, Fields sent a memorandum to all PR-
    NPSC employees explaining that, based on FEMA's review of the
    inspection results, FEMA had decided in the short term "to continue
    making repairs to the facility and," while that was done, "to
    resume   operations     with     a    reduced    staff   sufficient     to   ensure
    readiness    in   the   event        disaster    activity    warrants   increased
    staffing levels."       The memorandum announced a new staffing plan,
    which involved having approximately 15-20 employees (out of a total
    of around 300) work at a time, on a rotational basis.                         This
    rotational    staffing     plan,      Fields    explained,    was   "expected   to
    continue through the end of calendar year 2008; a decision on the
    longer-term future of the PR-NPSC ha[d] not yet been made."                   FEMA
    placed PR-NPSC employees who were not working on "non-duty, non-
    pay status effective July 19, 2008," but volunteered to "make every
    - 9 -
    effort to assist" employees who wished to transfer to one of the
    other NPSCs.5
    FEMA completed "[c]ritical repairs" to keep the PR-NPSC
    open in October 2008, which allowed the center to operate at an
    "expanded, but still limited capacity," "subject to continued
    implementation of [certain] life safety measures."6        By this time,
    the   FEMA    Administrator   had   decided   to   close   the   PR-NPSC
    permanently, and so recommended to DHS.       The DHS Secretary agreed
    on December 10, 2008, and the closure and the elimination of all
    positions at the PR-NPSC were announced, including to PR-NPSC
    employees, on December 30, 2008.      In an e-mail the next day, the
    FEMA Administrator explained:
    [W]e carefully considered all available
    options before making the decision to close
    the Puerto Rico NPSC. It was determined that
    5   In the months following the implementation of the
    rotational staffing plan, several PR-NPSC employees filed EEO
    complaints   regarding   that  plan,   alleging   that  FEMA   was
    discriminating against them on the basis of national origin.
    Plaintiffs assert that these complaints were filed between July
    2008 and December 2008, while defendants' brief refers only to
    "August 2008 EEO complaints."    However, neither plaintiffs nor
    defendants provide a record citation to support their claim about
    the timing of the complaints. Based on the record, it is not clear
    when the first complaints were filed, but an October 8, 2008, e-
    mail from Kathy Fields demonstrates that over 300 complaints about
    the rotational staffing plan had been filed by that date. The PR-
    NPSC EEO specialist sent a list of questions regarding the
    employees' complaints to the management of the PR-NPSC in October
    2008.   The parties' briefs do not say whether any of these
    complaints were resolved prior to the filing of this lawsuit.
    6    The record does not reflect the terms under which FEMA
    continued to occupy the building after the expiration of the lease
    in September 2008.
    - 10 -
    this facility, originally established only to
    serve a temporary mission, no longer has an
    operational requirement. Additionally, and in
    view of the inadequacy of the existing
    facility, FEMA determined that it would not be
    a sound investment to repair or relocate the
    Puerto Rico NPSC to a new facility.
    The Administrator reiterated Fields' statement that FEMA would
    assist PR-NPSC employees in seeking another position within FEMA.
    Some PR-NPSC employees did in fact transfer to a different NPSC
    facility.
    Another memorandum from Fields to PR-NPSC employees,
    dated December 30, 2008, explained the reasons for the facility's
    closure in more detail.     First, NPSC call volume had decreased
    since 2004 in light of the availability of Internet self-service
    options.    Second, Spanish-language calls in particular had become
    an almost negligible portion of the NPSC workload.    Third, the PR-
    NPSC facility was "not suitable to serve as a long-term NPSC
    operation" because it "was never outfitted with modern systems
    furniture and the supporting electrical infrastructure and some of
    the critical telecommunications equipment needed to support future
    technology upgrades."     In sum, "[t]he estimated relocation and
    annual operational expenses associated with a new facility [were]
    not justified based on historical and anticipated NPSC workload."
    II. Procedural History
    Plaintiffs filed this lawsuit in October 2009, alleging
    that defendants engaged in discrimination on the basis of national
    - 11 -
    origin and retaliation in violation of Title VII.     The district
    court granted summary judgment to defendants on all of plaintiffs'
    claims, finding, essentially, that each of defendants' challenged
    actions were undertaken for non-discriminatory, valid business
    reasons and therefore were not unlawful under Title VII.
    On appeal, plaintiffs press only their disparate impact
    and retaliation claims arising from two actions on the part of
    defendants: (a) the implementation of the rotational staffing plan
    during the fire-safety related work at the facility which reduced
    the number of days of work for each employee, and (b) the closure
    of the PR-NPSC.   We review the district court's grant of summary
    judgment under Federal Rule of Civil Procedure 56 de novo, and
    affirm "only if the record discloses no genuine issue as to any
    material fact and the moving party is entitled to judgment as a
    matter of law."   Old Republic Ins. Co. v. Stratford Ins. Co., 
    777 F.3d 74
    , 79 (1st Cir. 2015) (quoting Tropigas de P.R., Inc. v.
    Certain Underwriters at Lloyd's of London, 
    637 F.3d 53
    , 56 (1st
    Cir. 2011)) (internal quotation marks omitted).     We "read[] the
    facts and draw[] all inferences in the light most favorable to the
    plaintiffs."   
    Ramírez-Lluveras, 759 F.3d at 19
    .
    - 12 -
    III. Analysis
    A.          Disparate Impact as to Rotational Staffing Plan and as
    to Closing
    "Title VII prohibits both intentional discrimination
    (known as 'disparate treatment') as well as, in some cases,
    practices that are not intended to discriminate but in fact have
    a    disproportionately   adverse   effect   on   minorities   (known   as
    'disparate impact')."      Ricci v. DeStefano, 
    557 U.S. 557
    , 577
    (2009). As far as we can tell, plaintiffs have not provided record
    evidence showing that they are actually of Puerto Rican ancestry
    and origin, such as to meet the definition of members of a
    protected minority group under Title VII.         See 29 C.F.R. § 1606.1
    (defining "national origin discrimination" as including "denial of
    equal employment opportunity because of an individual's, or his or
    her ancestor's, place of origin; or because an individual has the
    physical, cultural or linguistic characteristics of a national
    origin group").     That the plaintiffs simply worked for FEMA in
    Puerto Rico -- without evidence of their membership in a protected
    class -- would not suffice for a national origin-based disparate
    impact claim.   See Vitalis v. Sun Constructors, Inc., 
    481 F. App'x 718
    , 721 (3d Cir. 2012) (noting that "'locals' or 'local Virgin
    Islanders'" did not constitute a protected group based on national
    origin because "[n]o evidence demonstrated that all of the local
    residents of St. Croix share a 'unique historical, political and/or
    - 13 -
    social circumstance[]'" (second alteration in original)).                  For
    purposes of our analysis, however, we can assume without deciding
    that plaintiffs have satisfied this threshold element, as their
    claim fails on other grounds.             Cf. Candelario Ramos v. Baxter
    Healthcare    Corp.    of   P.R.,   
    360 F.3d 53
    ,   56   (1st   Cir.   2004)
    (proceeding on this assumption).
    Plaintiffs      have     not     pursued       an     intentional
    discrimination theory on appeal, and have expressly disavowed it.
    Their claim is that the discrimination was against the Puerto Rican
    facility in which they worked, which caused a disparate impact on
    the basis of national origin.
    A plaintiff proceeding under a disparate impact theory
    "establishes a prima facie violation by showing that an employer
    uses 'a particular employment practice that causes a disparate
    impact on the basis of race, color, religion, sex, or national
    origin.'"     
    Ricci, 557 U.S. at 578
    (quoting 42 U.S.C. § 2000e-
    2(k)(1)(A)(i)).       If the plaintiff makes out a prima facie case,
    the employer "may defend against liability by demonstrating that
    the practice is 'job related for the position in question and
    consistent with business necessity.'"             
    Id. (quoting 42
    U.S.C.
    § 2000e-2(k)(1)(A)(i)).       And if the employer makes that showing,
    the plaintiff may rebut it by demonstrating "that the employer
    refuses to adopt an available alternative employment practice that
    - 14 -
    has less disparate impact and serves the employer's legitimate
    needs."   
    Id. (citing 42
    U.S.C. §§ 2000e-2(k)(1)(A)(ii) and (C)).7
    We reject the disparate impact claim because, regardless
    of whether plaintiffs have made out a prima facie case of impact,
    defendants have presented legitimate business justifications for
    their actions, and there is no contrary evidence.8      The recent
    Supreme Court decision in Texas Department of Housing & Community
    Affairs v. Inclusive Communities Project, Inc., 
    135 S. Ct. 2507
    (2015), establishes this is so.   There, the Court emphasized that
    "disparate-impact liability must be limited so employers and other
    regulated entities are able to make the practical business choices
    7    The district court held that plaintiffs had successfully
    made a prima facie case of disparate impact discrimination with
    respect to both the rotational staffing plan and the closing of
    the PR-NPSC facility, but that defendants' actions were consistent
    with business necessity and that plaintiffs had not presented
    viable less discriminatory alternatives.
    8    Plaintiffs' opening brief refers to a third allegedly
    discriminatory employment practice -- the fact that there were no
    full-time positions at the PR-NPSC. But the brief mentions this
    only in passing, under a heading entitled "PR-NPSC Closure," and
    that is not enough to preserve the argument. See United States v.
    Zannino, 
    895 F.2d 1
    , 17 (1st Cir. 1990) ("[I]ssues adverted to in
    a perfunctory manner, unaccompanied by some effort at developed
    argumentation, are deemed waived."). Moreover, at oral argument,
    the court asked plaintiffs' counsel to specifically enumerate the
    challenged employment practices, and she listed only the
    implementation of the rotational staffing plan and the closing of
    the PR-NPSC, thus confirming that the plaintiffs are not pursuing
    an argument based on full-time positions on appeal. In any event,
    such an argument would fail because, as the district court found,
    plaintiffs presented no record evidence of any deleterious
    consequences they suffered as a result of their employment
    classification.
    - 15 -
    and profit-related decisions that sustain a vibrant and dynamic
    free-enterprise system."        
    Id. at 2518.
       It must also be limited as
    applied to government entities so as to avoid "inject[ing] racial
    considerations into every [agency] decision."               See 
    id. at 2524.
    "Governmental       or   private   policies    are    not   contrary     to    the
    disparate-impact         requirement   unless     they      are     'artificial,
    arbitrary, and unnecessary barriers.'"               
    Id. (quoting Griggs
    v.
    Duke Power Co., 
    401 U.S. 424
    , 431 (1971)).
    Accordingly, "before rejecting a business justification
    . . . a court must determine that a plaintiff has shown that there
    is 'an available alternative . . . practice that has less disparate
    impact and serves the [entity's] legitimate needs.'"                
    Id. at 2518
    (second and third alteration in original) (quoting 
    Ricci, 557 U.S. at 578
    ).     If    employers'    business    "judgments     are    subject    to
    challenge without adequate safeguards, then there is a danger that
    potential defendants may adopt racial quotas -- a circumstance
    that . . . raises serious constitutional concerns."                 
    Id. at 2523;
    see also 
    id. ("Without adequate
    safeguards at the prima facie
    stage, disparate-impact liability might cause race to be used and
    considered in a pervasive way and 'would almost inexorably lead'
    governmental or private entities to use 'numerical quotas,' and
    serious constitutional questions then could arise." (quoting Wards
    Cove Packing Co. v. Atonio, 
    490 U.S. 642
    , 653 (1989))).               "[P]rompt
    resolution of these cases is important."             
    Id. - 16
    -
    With regard to the rotational staffing plan, we agree
    with the district court that "the rotational staffing plan served
    FEMA's    legitimate         needs    of    maintaining       as   many   employees    as
    possible       to   assist    in     the    event    of   a   disaster"    while   still
    maintaining a safe working environment.                       Plaintiffs contend that
    the FEMA employees could have continued working in the center while
    the safety issues were addressed, but their disagreement does not
    create a triable issue that FEMA's position resulted from Puerto
    Rican national origin discrimination.                      "[G]overnmental entities
    . . . must not be prevented from achieving legitimate objectives,
    such as ensuring compliance with health and safety codes."                         
    Id. at 2524.
        The record is clear that the 2008 inspection revealed
    serious safety concerns, and FEMA's decision to reduce staffing
    levels while addressing those concerns and evaluating the future
    of the PR-NPSC was reasonable.                Even plaintiffs' counsel conceded
    that these concerns should not have been ignored.                         Indeed, once
    FEMA became aware of the problems at the PR-NPSC, it had no choice
    but to address them; FEMA would have been subject to an entirely
    different sort of legal liability had it failed to do so.                             And
    Title VII did not require FEMA to re-staff the center the minute
    that     the    majority       of     the    safety       concerns    were   resolved,
    particularly given that defendants had begun contemplating the
    closing of the center by that time.
    - 17 -
    Regarding the closing of the center, the undisputed
    facts show numerous business justifications for the conclusion
    that the PR-NPSC should not have remained open.            For example,
    (1) remedying the deficiencies identified in the 2008 inspection
    would have been very expensive; (2) establishing and operating a
    new facility in Puerto Rico would have been even more expensive;
    (3) even though the PR-NPSC employees took Spanish- and English-
    language   calls,   the   Puerto   Rico   facility   was    established
    specifically for bilingual services, and by 2008, the volume of
    Spanish-language calls had decreased; and (4) the existing NPSC
    system could absorb the workload if the PR-NPSC closed.              As
    defendants correctly note, FEMA had ample basis to close a facility
    "which still had ongoing safety issues, was in poor condition, and
    lacking critical modern infrastructure, and which was no longer
    needed, given declining claims processing needs[,] rather than to
    pay approximately $9 million to move to a new facility or to renew
    the lease and renovate the facility," which was "never designed
    for long-term FEMA use."
    The report also noted that the lease on the PR-NPSC
    facility was set to expire in September 2008, which might be before
    repairs were completed.    Even if, as plaintiffs contend, a lease
    renewal period had never prompted a facility inspection before,
    the fact remains that the expiration of a lease is an eminently
    - 18 -
    reasonable point at which to assess options for the future of a
    facility.
    Plaintiffs,   noting    that    the   PR-NPSC   employees   were
    required to be "fully bilingual," unlike their counterparts at
    other centers, suggest that defendants could have responded to the
    excess capacity in the NPSC system by "releas[ing] employees
    nationwide based on their performance."             But such a course of
    action would not have addressed FEMA's concerns about the costs
    associated with maintaining the PR-NPSC facility.           Those concerns
    are no less legitimate simply because the PR-NPSC was the "lowest
    cost of all the Centers in the nation"; FEMA still stood to realize
    a substantial cost savings by closing the PR-NPSC.9            Again, this
    does not create a triable issue of national origin discrimination.
    9    Plaintiffs list several "facts" which they contend "are
    sufficient to establish a pattern which creates a controversy of
    material facts and rebuts FEMA's proffered reasons, which were but
    a pretext for discrimination." The dissent similarly focuses on
    the question of whether FEMA harbored a discriminatory intent and
    offered pretextual justifications for its actions.      Plaintiffs'
    and the dissent's focus on "pretext" and on "FEMA's intent or
    motive" is misguided. The proper inquiries in the disparate impact
    analysis are whether the challenged actions were job-related and
    consistent with business necessity, and, if so, whether the
    employer has refused to adopt an alternative employment practice
    that has less disparate impact and serves the employer's legitimate
    needs. Questions regarding "intent or motive" come into play in
    a disparate treatment analysis, not a disparate impact analysis.
    See 
    Ricci, 557 U.S. at 577-78
    ; Hicks v. Johnson, 
    755 F.3d 738
    , 744
    (1st Cir. 2014).
    In any event, we consider the facts identified by
    plaintiffs below, in our analysis of the retaliation claim, and
    find that they do not give rise to an inference of retaliatory or
    otherwise improper motive on the part of FEMA.
    - 19 -
    B.          Retaliation as to Rotational Staffing Plan and as to
    Closing
    Title VII also makes it unlawful "'for employers to
    retaliate    against        persons      who    complain     about   unlawfully
    discriminatory employment practices.'"               Ahern v. Shinseki, 
    629 F.3d 49
    , 55 (1st Cir. 2010) (quoting Noviello v. City of Boston,
    
    398 F.3d 76
    , 88 (1st Cir. 2005)).              To make out a prima facie case
    of retaliation, a plaintiff must make a three-part showing: "(1)
    she engaged in protected activity under Title VII, (2) she suffered
    an adverse employment action, and (3) the adverse employment action
    was causally connected to the protected activity." Gerald v. Univ.
    of P.R., 
    707 F.3d 7
    , 24 (1st Cir. 2013).             A "retaliation claim may
    be viable even if the underlying discrimination claim is not,"
    because "the employment activity or practice that [the plaintiff]
    opposed   need   not   be    a   Title    VII    violation   so   long   as   [the
    plaintiff] had a reasonable belief that it was, and he communicated
    that belief to his employer in good faith."                See Benoit v. Tech.
    Mfg. Corp., 
    331 F.3d 166
    , 174-75 (1st Cir. 2003).                    "Title VII
    retaliation claims require proof that the desire to retaliate was
    the but-for cause of the challenged employment action."                  Univ. of
    Tex. Sw. Med. Ctr. v. Nassar, 
    133 S. Ct. 2517
    , 2528 (2013).10
    10   Once the plaintiff makes a prima facie case, "the burden
    swings to the defendant 'to articulate a legitimate, non-
    retaliatory reason for its employment decision.'"     
    Gerald, 707 F.3d at 24
    (quoting Collazo v. Bristol-Myers Squibb Mfg., Inc.,
    
    617 F.3d 39
    , 46 (1st Cir. 2010)). "If a defendant can do this
    - 20 -
    We hold that plaintiffs have failed to make the requisite
    showing      that   the    purported     adverse   employment     activity      was
    causally connected to any protected activity, much less that
    protected activity was a "but for" cause of the rotational staffing
    plan or the closing of the PR-NPSC.
    Plaintiffs identify two instances of protected activity
    which they say led to retaliation in the form of the decision to
    rotate employees while the center was under repair during the end
    of the lease period in the summer of 2008 and the decision to close
    the center in late 2008.           The instances are (1) the EEO complaints
    filed from October 2006 to May 2007 claiming that PR-NPSC employees
    were underpaid relative to their mainland counterparts, and (2)
    the    EEO    complaints      filed     in    response     to   the   July      2008
    implementation of the rotational staffing system.
    The first set of complaints is far too temporally remote
    from the challenged actions to support an inference of causality.
    "The   cases     that     accept    mere     temporal    proximity    between    an
    employer's     knowledge     of    a   protected   activity     and   an   adverse
    employment action as sufficient evidence of causality to establish
    a prima facie case uniformly hold that the temporal proximity must
    be 'very close.'"         Clark Cty. Sch. Dist. v. Breeden, 
    532 U.S. 268
    ,
    then the burden travels once more to the plaintiff to show that
    the reason is pretext and that retaliatory animus was the real
    motivating factor." 
    Id. - 21
    -
    273-74 (2001) (quoting O'Neal v. Ferguson Constr. Co., 
    237 F.3d 1248
    , 1253 (10th Cir. 2001)) (noting that periods of three and
    four months have been held insufficient).             In Breeden, the Court
    held that "[a]ction taken . . . 20 months later suggests, by
    itself, no causality at all."        
    Id. at 274.
          Here, over 14 months
    elapsed between the last EEO complaint regarding pay and the
    implementation of the rotational staffing system during repairs.
    That is too long to support an inference that the complaints led
    to   a   decision   to   reduce   staffing   during    fire-safety   related
    repairs. See 
    Shinseki, 629 F.3d at 58
    ("Without some corroborating
    evidence suggestive of causation . . . a gap of several months
    cannot alone ground an inference of a causal connection between a
    complaint and an allegedly retaliatory action."); Morón-Barradas
    v. Dep't of Educ. of Commonwealth of P.R., 
    488 F.3d 472
    , 481 (1st
    Cir. 2007) ("[M]ore than eight months . . . is . . . insufficient
    to establish temporal proximity.").
    Plaintiffs argue that the "chain of events" comprising
    their protected activity did not end until April 2008, when "[t]he
    Office of Equal Rights received the [February 2008] EEOC decision"
    dismissing plaintiffs' class complaint and ordering them to file
    individual complaints.      Plaintiffs are wrong.       Dismissal of an EEO
    complaint cannot be construed as protected activity on the part of
    the plaintiffs, and plaintiffs have presented no evidence that
    - 22 -
    they   actually     filed   individual     complaints         after   the   judge's
    decision, or that defendants anticipated they would.
    Plaintiffs       suggest    that    there     is    more   evidence   of
    causation than mere temporal proximity here because defendants'
    "actions . . . were . . . a deviation from the procedures followed
    within   the   PR    NPSC     and   NPSC   system      for    over    ten   years."
    Specifically, they assert that FEMA had never before conducted
    inspections of the PR-NPSC, that the conditions identified in the
    2007 METAR had existed in the facility since its initial opening
    in 1995 but FEMA had ignored the problems, that the conditions
    were in fact not life-threatening, and that the 2008 fire report
    did not actually recommend limited occupancy or closure.
    We are not persuaded.           Plaintiffs point to no evidence
    to support their suggestion that the 2007 inspection was itself a
    mere pretext to eventually close the center.                  The record in fact
    suggests that FEMA management was not aware of the safety issues
    until they were identified in the 2007 METAR, whereupon the
    management began taking steps to rectify the problems.                  The record
    also discloses a completely benign and logical reason for the 2008
    inspection: FEMA management was concerned about the safety issues
    identified in the 2007 METAR.
    Plaintiffs       cite    Harrington      v.   Aggregate      Industries
    Northeast Region, Inc., 
    668 F.3d 25
    (1st Cir. 2012), where we noted
    that   "deviations     from    standard       procedures,      the    sequence   of
    - 23 -
    occurrences leading up to a challenged decision, and close temporal
    proximity between relevant events" can "give rise to an inference
    of pretext." 
    Id. at 33.
    But Harrington is easily distinguishable,
    and plaintiffs make no effort to explain why it should apply here.
    In finding that the plaintiff in Harrington, a whistleblower who
    was   fired    after   he   refused    to   take   a   drug   test,   had    shown
    causation, we relied on evidence of very "close temporal proximity"
    (72 hours), deviations from the employer's drug testing protocol,
    inconsistences in the employer's accounts of the reasons for the
    drug test, and the "[c]oincidence[]" that the employee was singled
    out for a purportedly random drug test on his first day permanently
    back at work after his whistleblowing activities came to light.
    
    Id. at 32-34.
        Even there, we said the case was "close."                 
    Id. at 34.
      Here, in contrast, plaintiffs cannot show temporal proximity,
    and the record discloses no shifting explanations for deviations
    from protocol or improbable "coincidences" giving rise to an
    inference of pretext.
    The first set of complaints identified by plaintiffs
    occurred too early to ground a retaliation claim.               The second set
    occurred too late and cannot be causally related.              The decision to
    close the PR-NPSC was set in motion by recommendations in May 2008,
    at least two months before the implementation of the rotational
    staffing system, the subject of the second set of complaints.                   As
    the Supreme Court has explained, employers' "proceeding along
    - 24 -
    lines   previously     contemplated,   though    not   yet   definitively
    determined, is no evidence whatever of causality."           
    Breeden, 532 U.S. at 272
    ; accord Muñoz v. Sociedad Española de Auxilio Mutuo y
    Beneficiencia de P.R., 
    671 F.3d 49
    , 56 (1st Cir. 2012).                  In
    Breeden, the Court held that it could not infer that the plaintiff
    had been transferred in retaliation for filing a Title VII lawsuit
    when the plaintiff's employer had stated that she was considering
    transferring the plaintiff before the employer knew about the
    
    lawsuit. 532 U.S. at 271-72
    .         Here, without more evidence of
    causality (and plaintiffs have pointed to none), there can be no
    rational   inference    that   the   closure    of   the   PR-NPSC,   first
    contemplated in May 2008, took place in retaliation for complaints
    filed in the wake of the July 2008 implementation of the rotational
    staffing plan.
    Plaintiffs suggest that we can infer a retaliatory or
    otherwise improper motive on the part of defendants because of a
    number of circumstances:       (1) "[w]henever in the past there had
    been a reduction in the workload, FEMA would release employees
    nationwide based on their performance," rather than closing an
    entire center; (2) even though FEMA cited budgetary concerns as a
    reason for closing the PR-NPSC, it was actually the cheapest NPSC
    to operate; (3) even though FEMA claimed that PR-NPSC was no longer
    needed because of a decrease in Spanish-language calls, the center
    also handled English-language calls; (4) FEMA did not comply with
    - 25 -
    its own documented lease renewal policy with respect to the PR-
    NPSC, even though it did so for all other NPSC lease renewals; and
    (5) FEMA opened a new call center in Pasadena, California in 2012.11
    These arguments add nothing to plaintiffs' case.          Given
    the safety concerns at the PR-NPSC facility (the existence of which
    plaintiffs    have   conceded12),    the     impending   expiration   of   the
    facility's lease, and the $9 million cost of establishing a new
    Puerto Rico facility, it is not surprising that FEMA decided to
    close the PR-NPSC in the face of reduced staffing needs.13             While
    PR-NPSC employees were fully bilingual and could handle both
    Spanish- and English-language calls, it is undisputed that the
    Puerto Rico facility was originally established specifically for
    11   At oral argument, plaintiffs' counsel argued that,
    rather than closing the PR-NPSC, FEMA should have relocated it, as
    it did the Virginia NPSC. This argument is mentioned in only the
    most cursory fashion in plaintiffs' brief and is therefore waived.
    See Davidson v. Howe, 
    749 F.3d 21
    , 27 n.7 (1st Cir 2014); 
    Zannino, 895 F.2d at 17
    . In any event, it is not persuasive for the same
    reasons that the arguments regarding the other proffered evidence
    are not.
    12   Plaintiffs' counsel conceded at oral argument that the
    May 2008 inspection disclosed safety issues that "shouldn't have
    been ignored," but maintained that the issues should have been
    addressed earlier.
    13   The FEMA handbook, which plaintiffs cite for their
    contention that FEMA has a policy of uniform layoffs when staffing
    needs decrease, says no such thing.      It simply says that when
    employees are released based on fluctuating staffing needs, FEMA
    will consider "one or more" of the following factors:
    "Performance," "Job Function," "Work Schedule Availability," "Most
    Recent Hire Date," and "Production Levels." There is no indication
    that FEMA has a hard-and-fast rule that any necessary layoffs would
    be evenly distributed among the NPSCs.
    - 26 -
    bilingual services, the need for which had sharply diminished by
    2008.14   While FEMA could have made different business decisions,
    as we have said before, "[i]n the absence of proof sufficient to
    create a jury issue regarding retaliation, courts should not use
    cases involving unsupported reprisal claims to police the wisdom,
    fairness,   or    even   the    rationality    of   an   employer's    business
    judgments."       Mesnick v. Gen. Elec. Co., 
    950 F.2d 816
    , 829 (1st
    Cir. 1991).
    In short, we cannot conclude on this record that the
    rotational staffing plan or the closing of the PR-NPSC was causally
    related to any of plaintiffs' protected activity.                   Plaintiffs'
    retaliation claims fail, as well.
    The    premise     of   this   entire   lawsuit   was    erroneous.
    Plaintiffs cannot force a government agency to keep open an unsafe
    facility which would have cost excessive sums to repair when there
    are alternate means by which the agency can accomplish its goals.
    "[G]overnmental entities . . . must not be prevented from achieving
    legitimate objectives."         Tex. Dep't of 
    Hous., 135 S. Ct. at 2524
    .
    14   We also note that the California facility that
    plaintiffs refer to was not a NPSC, and, in any event, it opened
    over three years after the closing of the PR-NPSC.       That FEMA
    opened a different type of facility in California three years after
    closing a NPSC in Puerto Rico that had serious fire safety issues
    does not raise any inference of an improper motive on FEMA's part
    in closing the PR-NPSC.
    - 27 -
    What the Supreme Court said in Texas Department of Housing of the
    Fair Housing Act is equally true of Title VII:
    Disparate-impact    liability   mandates   the
    'removal   of   artificial,   arbitrary,   and
    unnecessary barriers,' not the displacement of
    valid governmental policies. The [statute] is
    not an instrument to force [agencies] to
    reorder their priorities.         Rather, the
    [statute] aims to ensure that those priorities
    can be achieved without arbitrarily creating
    discriminatory effects . . . .
    
    Id. at 2522
    (quoting 
    Griggs, 401 U.S. at 431
    ).
    IV. Conclusion
    We affirm the judgment of the district court.
    - Dissenting Opinion Follows -
    - 28 -
    TORRUELLA, Circuit Judge, dissenting.    I am once more
    compelled        to   dissent15      because   Plaintiffs-Appellants
    ("Plaintiffs") have raised genuine issues of material fact that
    require a trial before a fact finder.
    I.    Background
    A.   The Discrimination Claims
    As the majority opinion recounts, the facts of this case
    go back to 1995 when, in response to Hurricane Marilyn's effects
    on Puerto Rico and the U.S. Virgin Islands, the Federal Emergency
    Management Agency ("FEMA" or "Defendants") opened the Puerto Rico
    National Processing Service Center ("PR Center"), which started
    originally as a tele-registration center, or call center.
    The scope of FEMA's operations in the PR Center evolved
    over the following decade to the point that it became one of its
    four national claims-processing centers in the United States,
    carrying out the same duties that the other FEMA centers performed
    on the mainland, with the additional benefit that -- its personnel
    being bilingual -- it was able to handle calls and process claims
    from both English and Spanish speakers. Contrary to the majority's
    15  The majority withdrew its original opinion, Abril-Rivera v.
    Johnson, 
    795 F.3d 245
    (1st Cir. 2015) (withdrawn), in response to
    the original dissenting opinion objecting to its unusual and
    unjustified motu proprio raising of the so-called safe harbor
    defense, see 42 U.S.C. 2000e-2(h), since excised, and as a tactic
    for avoiding an en banc rehearing. See 14-1316, Abril-Rivera v.
    Johnson, November 17, 2015, order withdrawing opinion.
    - 29 -
    assertion, it is undisputed by both Plaintiffs and Defendants that
    Plaintiffs are all of Puerto Rican national origin and comprise
    approximately ninety-eight percent of the PR Center's workforce.
    As the majority describes, when the PR Center employees
    realized    they     had   been   under-compensated     for    the   same   work
    performed by their counterparts in other FEMA centers across the
    United States, some employees complained to management about this
    situation and eventually filed complaints for equal pay before the
    Agency's Equal Employment Opportunity Office ("EEOO"), alleging
    that   by   paying    them   less,   FEMA     engaged   in   disparate   impact
    discrimination on the basis of their national origin. FEMA settled
    some of these claims in 2006.          Later, another group of employees
    also filed formal discrimination complaints before the EEOO and
    requested certification as a class action.
    What is striking about this second round of complaints
    is the curious chain of events that began only two months after
    these filings.       In June 2007, the agency's Occupational, Safety &
    Health Office performed an uncommon inspection of the PR Center's
    premises.    For the first time in twelve years it carried out a
    Management Evaluation and Technical Assistance Review ("METAR").
    While multiple building deficiencies and safety needs were found
    in this 2007 METAR, by the time FEMA performed a follow-up building
    review in May 2008, most of the deficiencies had been properly
    addressed and corrected.          In the meantime, FEMA's Puerto Rican
    - 30 -
    employees continued their battle for equal pay.                The second round
    of discrimination complaints that had been filed shortly before
    the 2007 METAR were dismissed in February 2008, following a denial
    of class certification.           Instead, the FEMA administrative judge
    ordered the complainants to re-file their claims individually,
    which Plaintiffs contend that they did.
    B.     Procedural History
    In essence, Plaintiffs' case is that, faced with this
    scenario, FEMA crafted a business necessity to justify placing
    them in a rotational staffing plan, then closing the PR Center and
    ordering their termination.            According to Plaintiffs, FEMA did
    this by inspecting the PR Center premises and issuing a list of
    safety   concerns       that     allegedly    required     closing    the   center
    immediately for repairs, and only allowing a limited number of
    employees to continue to work on a rotational basis.                 Because FEMA
    had never raised concerns regarding the building's conditions
    prior to that point, and the safety issues were either non-life-
    threatening      or   quickly     resolved,    Plaintiffs    argued    that   FEMA
    should have suspended the rotational staffing plan and allowed
    them to return to work.            In response to the rotational staffing
    plan,    Plaintiffs       also     filed     approximately    300     complaints.
    Meanwhile, FEMA did some number-crunching and came up with a
    reduction     in      operational    needs     for   its     nationwide     claims
    processing centers that allegedly justified closing the PR Center
    - 31 -
    altogether.    Plaintiffs responded that this was in retaliation for
    their complaints over the rotational staffing plan, and that far
    from this representing a valid business necessity that would
    justify     their     termination,      FEMA     historically     had     released
    employees based on performance and not on location.                     They claim
    this could have been done by releasing employees from all centers
    rather than simply closing the PR Center.
    In sum, Plaintiffs' request for relief on appeal is that
    we remand this case so that a fact finder can decide whether their
    alternatives         to     FEMA's     business      needs      defeat       FEMA's
    justifications,       and    whether    FEMA's      adverse     actions    against
    Plaintiffs are the result of retaliatory actions arising from their
    claims for equal working conditions and their requests to return
    to work during the rotational staffing plan.                  The former can be
    shown by establishing that Plaintiffs' alternatives would have
    served      FEMA's        alleged    business       necessity      without      the
    discriminatory impact on them or that FEMA's justifications for
    both the rotational staffing plan and the PR Center closure were
    pretextual.    The latter could be found by a reasonable jury based
    on the close temporal proximity of the adverse actions to the
    protected     complaints      for    equal      working   conditions      and   the
    complaints filed in response to the rotational staffing plan.
    Pretext can also be inferred from Plaintiffs' challenges to the
    graveness of the alleged safety deficiencies.
    - 32 -
    FEMA, on the other hand, asserts that it based its
    decisions on ensuring "the safety and security of [its] employees,"
    and the district court agreed with this by finding that there were
    "fire and safety deficiencies."             FEMA also justified its closure
    decision   on     the    reduced    needs   for    the   PR    Center       within   its
    nationwide operations.
    II.   Factual Controversies
    A.     FEMA's Sudden Concern over Employees' Safety
    The first problem with the story that FEMA offers to
    support the alleged adverse actions is that, even accepting the
    severity of the safety concerns on which their business necessity
    justification was partly premised, the findings of the June 2007
    METAR inspection are very similar to those of the 2008 review, and
    yet, the need for action (closing the center for repairs) on
    previously non-threatening conditions arose unexplainably in 2008.
    The findings were, inter alia, that a reevaluation of the fire
    alarm    system    and    related    emergency      procedures        needed    to   be
    conducted; assessment and modification of the building's egress
    routes    was     needed;   the     facility      did    not   have     a    hazardous
    communication, material, or ladder safety program; OSHA Form 300
    injury log procedures and Form 301 incident report procedures were
    not updated; exit signs were not present at several locations
    throughout the facility; and internal safety orientation training
    was not provided.        By the time the 2008 review was performed, all
    - 33 -
    matters were either corrected or had a corrective plan in effect.
    In fact by May 21, 2008, FEMA's own internal communications show
    that the "only item pending on the [2007] METAR which [had] not
    been solved" was the construction of a new egress route.                  It bears
    noting that this egress route had never been a concern of FEMA, as
    the building never had one since it was first occupied by FEMA in
    1995.    In fact, the egress pathway and ramp that were mentioned in
    the     2007     METAR    were    only     recommended      as    "mid-long     term
    recommendations."         Also, the property lease for this facility had
    been renewed periodically but the facility was not inspected every
    time it was renewed.16 For twelve years, FEMA officers and managers
    visited the PR Center without ever raising any concerns about
    dangerous conditions on site.
    Furthermore,      Plaintiffs       argue   that   the   2008   review
    findings that were necessary for re-occupancy of the PR Center
    were minimal.17          These included conducting a fire watch in the
    building       during    occupancy,   removing       magnetic    locks   from   exit
    doors, removing all storage in the egress corridors, updating and
    practicing the Occupant Emergency Plan, installing a secondary
    16  The lease of the PR Center property was up for renewal in
    September 2008, but the facility was closed temporarily on May 16,
    2008, and then partially re-opened during the rotational staffing
    plan.
    17 A former FEMA Branch Chief stated that the building condition
    issues were "easily correctable."   The cost of the repairs was
    estimated to be $75,000.
    - 34 -
    egress man-gate on the perimeter fence at the rear of the building,
    adding additional fire extinguishers, and obtaining fire hydrant
    flow test information.    Crucially, the 2008 review report did not
    recommend closing the PR Center or reducing its capacity by
    implementing the rotational staffing plan.   And, by July 2008, the
    concerns identified in the May 2008 review -- which Plaintiffs
    insist were not life threatening -- had already been resolved.   In
    sum, even assuming the validity of FEMA's business necessity to
    assure the safety of its employees, a jury could reasonably agree
    with Plaintiffs' compelling dispute of FEMA's justification for
    denying their alternative option to the rotational staffing plan,
    which was to reoccupy the PR Center's premises and continue
    working.
    B.   The Newly Discovered Reduction of Operational
    Needs
    As the email exchanges between FEMA officials contained
    in the record reveal, FEMA began looking for justifications for
    the permanent closure of the PR Center after the initial emergency
    closure for repairs on May 16, 2008, following the 2008 review.
    At that point, the record shows that FEMA did not possess metrics,
    data, or statistics showing that the PR Center was not necessary
    to its operations nationwide or even measuring the potential
    effects of its closure on the agency's operations.    What is more,
    some FEMA officers did not even know why the agency had come to
    - 35 -
    concentrate on Puerto Rico at the time. That is, FEMA first closed
    the center and instituted the rotational staffing plan before it
    had collected the evidence to come up with one of its "business
    necessity" justifications.        Plaintiffs presented an email sent by
    the Deputy Administrator of FEMA on May 26, 2008, asking things
    like the "desired capacity and exactly how we can achieve [it]
    without Puerto Rico"; "[w]hat do we expect to be [our] Spanish
    language requirement and what options will we have?"; "[w]ant to
    show that they are typically a small part of the whole system, and
    that   the   system   has   the   capacity   to   absorb   the   Puerto   Rico
    workload"; "[h]ow long have the facility deficiencies existed and
    why are we just being attentive now?"; "[h]ave there been any
    trends that reduce the role of the NPSC?"; "[c]an we show trends
    in greater usage of on-line?"; "[w]e need to show that we can live
    without Puerto Rico, even in a catastrophic situation"; and "[w]e
    will need to identify each of the other sites and indicate why we
    would not close them or reduce their capacity."            Nevertheless, the
    agency based its justification for the rotational staffing plan
    and closing the PR Center on the firm conviction that, in addition
    to it being a safety concern, it was no longer necessary to its
    operations.    Indeed, the data on operational needs and statistics
    was only known by December 2008, when the decision to close
    permanently was made and after all the alleged "life-threatening"
    safety concerns had already been addressed.          It is hard to see how
    - 36 -
    the safety of the employees was still an issue by the time the
    data needed to support the second part of the alleged business
    necessity was collected.
    As   part   of   its   operational   justifications   for   the
    closure, once the rotational staffing system had been implemented,
    FEMA quantified an alleged reduction in Spanish calls.      Plaintiffs
    contend, however, that this is irrelevant because the employees in
    the PR Center were bilingual and had been processing calls and
    claims from all across the United States for years.       Furthermore,
    Plaintiffs argue that as of October 2008, even before the final
    closure of the center, FEMA already had to contract external
    language services.
    The majority states that it agrees with the district
    court that the rotational staffing plan served FEMA's needs by
    allowing it to have some employees in the PR Center, despite the
    building's unsafe conditions, so that they could assist in a
    disaster scenario.    This seems completely incongruent with FEMA's
    claim that it had no operational need for the PR Center only a few
    months after the rotational staffing plan began. It is nonsensical
    to say that the justification for closing the PR Center permanently
    was that FEMA did not need those employees because of reductions
    in operations while recognizing that FEMA had a legitimate need to
    maintain at least some of them in that same center to assist in
    the event of a disaster.
    - 37 -
    Plaintiffs also allege that, whenever FEMA faced a need
    for reduction in workforce in the past, it released employees
    nationwide based on performance.               While Plaintiffs do not argue
    that FEMA regulations required it to do so, they claim that the
    agency departed from its prior practice only to discriminate
    against   them    by    closing    the    PR    Center    and   ordering   their
    termination.      The    majority's       answer    to    Plaintiffs'   proposed
    alternative, that FEMA should have terminated employees on a
    national level based on performance, is a non sequitur.                 It claims
    that FEMA could not do so because it had just realized that it had
    a budgetary need to close the PR Center.                 Plaintiffs' argument,
    however, is not that FEMA could release employees across the United
    States based on performance while leaving the PR Center in service.
    What they argue is that FEMA could have closed the PR Center but
    transferred some Puerto Rican employees to other centers on the
    mainland to fill spots created by releasing employees there based
    on performance, averting any disparate impact on Puerto Rican
    employees,   or   employees       who    had    filed    complaints   concerning
    disparate working conditions and compensation.
    Relatedly, Plaintiffs also dispute that some employees
    were allowed to transfer to other National Processing Service
    Centers because at the time the decision to permanently close the
    PR Center was made, they were given only twenty-four hours to
    decide whether they wanted to move to the mainland.               Furthermore,
    - 38 -
    not all were offered positions in another center and most were
    asked to reapply and compete for new openings in those positions.
    Taken together, all these facts become increasingly
    suspicious when considering that the employees in the PR Center
    had always been classified as call center employees, while their
    non-Puerto Rican counterparts in the mainland were classified at
    higher pay scales for doing the same claims-processing tasks. Over
    the previous two years, Puerto Rican employees had been battling
    FEMA over equal pay.        When Program Specialists complained about
    the    discrepancy     in   pay   and   FEMA   agreed   to    adjust   their
    classification, these employees were placed in the lowest step of
    the classification and denied increases earned as well as back
    pay.     In addition, when the final closure decision was made, the
    PR Center employees had filed more than 300 complaints with the
    EEOO because of the rotational staffing system imposed after the
    initial closure following the May 2008 review.
    Thus, I disagree with the majority that Plaintiffs are
    not entitled to have their day in court to show that FEMA's
    justification to terminate them and close the PR Center based on
    safety concerns and the alleged reduced operational needs were
    simply    pretextual    because   its   true   reason   was   to   avoid   the
    discrimination complaints brought by the Puerto Rican employees.
    These questions of fact are in no way foreclosed by the Supreme
    Court's recent decision in Texas Department of Housing & Community
    - 39 -
    Affairs v. Inclusive Communities Project, Inc., 
    135 S. Ct. 2507
    (2015), as the majority implies.             At a minimum, "a court must
    determine that a plaintiff has shown that there is 'an alternative
    . . . practice that has less disparate impact and serves the
    [entity's]    legitimate     needs.'"       
    Id. at 2518
      (alterations     in
    original) (quoting Ricci v. DeStefano, 
    557 U.S. 557
    , 578 (2009)).
    I agree with the majority that disparate impact claims
    must   be    examined   cautiously      to    avoid      interjecting        racial
    considerations into every agency decision and to avoid causing
    potential defendants to establish racial quotas.               Maj. Op. at 19-
    20 (citations omitted).         However, there are two problems with
    relying on those public policy considerations to dismiss this case.
    First, Plaintiffs' claims are not limited to disparate impact
    concerns.     Indeed, they raise serious controversies of material
    fact   regarding     conspicuous     acts     of    retaliation.         Second,
    Plaintiffs never asked for anything close to establishing quotas
    to guarantee the employment of Puerto Rican employees.                        They
    present triable issues of material fact as to whether -- even
    assuming the validity of FEMA's justifications -- their proposed
    non-discriminatory alternatives served FEMA's alleged business
    necessity.
    C.   Pretext Analysis in Disparate Impact Claims
    Even   though   Plaintiffs      expressly     conceded     in    oral
    argument that they do not advance any of their claims as disparate
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    treatment claims, this does not change the required analysis for
    pretext    under    disparate     impact       and   retaliation.         Therefore,
    Plaintiffs       should    be   given    the    chance     to   prove    that     their
    alternatives to FEMA's alleged business needs defeated the same,
    and that the adverse actions were retaliatory.                  In addition, they
    should be allowed to establish as part of their disparate impact
    claims    that    the     justifications       for   the   adverse      actions   were
    pretextual.
    In cases for disparate impact the analysis is also
    subject to the well-known burden-shifting standard, which allows
    a plaintiff to prove pretext.             See Albemarle Paper Co. v. Moody,
    
    422 U.S. 405
    , 425 (1975) (applying burden-shifting analysis for
    pretext in a disparate impact case); see also E.E.O.C. v. Steamship
    Clerks Union, Local 1066, 
    48 F.3d 594
    , 602 (1st Cir. 1995) (same);
    Abbott v. Fed. Forge, Inc., 
    912 F.2d 867
    , 876 (6th Cir. 1990)
    (considering burden-shifting analysis and pretext in a disparate
    impact case); Bronze Shields, Inc. v. N.J. Dept. of Civil Serv.,
    
    488 F. Supp. 723
    , 726-27 (D.N.J. 1980) (applying burden-shifting
    analysis and considering a 42 U.S.C. § 20002-2(h) defense in a
    disparate impact claim under Griggs).
    In fact, in S.S. Clerks Union, Local 
    1066, 48 F.3d at 601-602
    , we discussed extensively the applicability of the burden-
    shifting analysis to disparate impact claims.                    Having explained
    the requirements for a prima facie showing, we went on to state:
    - 41 -
    At that point, the defendant has several options.
    First, it may attack the plaintiff's proof head-on,
    debunking its sufficiency or attempting to rebut it by
    adducing countervailing evidence addressed to one or
    more of the three constituent strands from which the
    prima facie case is woven, asserting, say, that no
    identifiable policy exists, or that the policy's
    implementation produces no disparate impact, or that the
    plaintiff's empirical claims—such as the claim of
    causation—are insupportable.
    Alternatively, the defendant may confess and avoid,
    acknowledging the legal sufficiency of the prima facie
    case but endeavoring to show either that the challenged
    practice is job-related and consistent with business
    necessity, or that it fits within one or more of the
    explicit statutory exceptions covering bona fide
    seniority systems, veterans' preferences, and the like.
    In all events, however, a defendant's good faith is not
    a defense to a disparate impact claim.
    If the defendant fails in its efforts to counter
    the plaintiff's prima facie case, then the factfinder is
    entitled—though not necessarily compelled, to enter
    judgment for the plaintiff. On the other hand, even if
    the defendant stalemates the prima facie case by
    elucidating a legitimate, nondiscriminatory rationale
    for utilizing the challenged practice, the plaintiff may
    still prevail if she is able to establish that the
    professed rationale is pretextual. The plaintiff might
    demonstrate, for example, that some other practice,
    without a similarly undesirable side effect, was
    available and would have served the defendant's
    legitimate interest equally well. Such an exhibition
    constitutes competent evidence that the defendant was
    using the interdicted practice merely as a 'pretext' for
    discrimination.
    
    Id. at 602
      (citations   and   internal   quotation   marks   omitted)
    (emphases added).     Based on the above-cited text, FEMA's business
    necessity defense is still subject to defeat if Plaintiffs can
    - 42 -
    prove pretext.     Thus, Plaintiffs should also be allowed to prove
    their pretext argument before a fact finder.18
    III.     Conclusion
    For the foregoing reasons, I would remand this case for
    trial.      Plaintiffs   deserved       a     chance    to   prove    that       their
    alternatives to FEMA's adverse actions reasonably accommodated
    FEMA's business necessities -- to the extent that these were valid
    -- without having a disparate impact against them, and they should
    have a chance to prove that the reasons given for placing them in
    a    rotational   staffing     plan    and     then    terminating     them      were
    pretextual.   Specifically,      a     jury    should    decide      the    genuine
    disputes as to material fact regarding: (1) whether FEMA's 2007
    METAR inspection and the 2008 follow-up building review were
    causally related to Plaintiffs' protected conduct; (2) whether the
    findings of these inspections support FEMA's alleged business
    justifications     for   the     rotational       staffing      plan       and     the
    Plaintiffs' termination, particularly, in light of Plaintiffs'
    challenges to the severity of the safety concerns and their
    18 The majority argues that this last step of the burden-shifting
    analysis regarding pretext can be avoided in disparate impact cases
    because the Supreme Court left it out of its restatement of
    applicable law in 
    Ricci, 557 U.S. at 578
    . However, in Ricci, the
    Court was quoting the statute in § 2000e-2(k)(1)(a)(i), which
    codified the cause of action for disparate impact recognized in
    Griggs. That statutory text was enacted in 1991, which suggests
    this court was aware of it when the opinion was issued in S.S.
    Clerks Union, Local 1066, in 1995.
    - 43 -
    questioning of the alleged reduction in operational needs; (3)
    whether the safety concerns required FEMA to close the PR Center
    for repairs since the record shows that these had never been a
    concern of FEMA, the 2007 METAR results did not require closing
    for repairs and having a rotational staffing plan, while almost
    identical findings did require so in 2008, the safety concerns had
    been corrected by the time the decision to permanently close the
    center was made, and since the only missing items, i.e., the egress
    pathway   and   ramp,       were   only     listed      as     "mid-long   term
    recommendations";     (4)     whether     Plaintiffs'        non-discriminatory
    alternatives to the adverse actions would not serve FEMA's business
    necessities;    and     (5)    whether      FEMA's   justifications        were
    pretextual.
    For the reasons stated, I dissent.
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