Mu v. Omni Hotels Management Corp. , 882 F.3d 1 ( 2018 )


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  •           United States Court of Appeals
    For the First Circuit
    No. 16-2293
    HENRY MU,
    Plaintiff, Appellant,
    v.
    OMNI HOTELS MANAGEMENT CORPORATION, a/k/a Omni Hotels,
    Defendant, Appellee,
    JOHN DOES 1-20,
    Defendants.
    No. 16-2442
    HENRY MU,
    Plaintiff, Appellant,
    v.
    OMNI HOTELS MANAGEMENT CORPORATION, a/k/a Omni Hotels;
    JOHN DOES 1-20
    Defendants, Appellees.
    APPEALS FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF RHODE ISLAND
    [Hon. Patricia A. Sullivan, U.S. Magistrate Judge]
    Before
    Howard, Chief Judge,
    Torruella and Barron, Circuit Judges.
    Jesse W. Duarte, with whom Duarte & Obolensky Law, LLC was on
    brief, for appellant.
    Geoffrey W. Millsom, with whom Brenna Anatone Force and Adler
    Pollock & Sheehan P.C. were on brief, for appellee.
    February 7, 2018
    -2-
    TORRUELLA, Circuit Judge.        During the early hours of
    August 24, 2014, an unidentified group of individuals assaulted
    Appellant Henry Mu ("Mu") in the lobby of the Omni Providence Hotel
    (the "Hotel"), which Appellee Omni Hotels Management Corporation
    ("Omni") operates.     Mu sued Omni for negligence.            The district
    court   granted   summary   judgment   to    Omni,   finding   Mu's   claims
    deficient with respect to three elements of negligence: duty,
    breach, and causation.      We, however, conclude otherwise, finding
    that Mu's negligence claim was sufficient to withstand summary
    judgment.    Accordingly, we reverse the district court's order
    granting summary judgment to Omni.
    I.   Background
    We view the facts in the summary judgment record in the
    light most favorable to Mu, and draw all reasonable inferences in
    his favor.    See Alt. Sys. Concepts, Inc. v. Synopsys, Inc., 
    374 F.3d 23
    , 26 (1st Cir. 2004).
    A. Factual Background
    During the relevant period of time, Mu lived in "The
    Residences," a luxury condominium complex adjoined to the Hotel.
    As the owner of a condo at The Residences, Mu enjoyed access to a
    number of the Hotel's services and amenities, including its fitness
    center and valet parking service.           As a result, Mu visited the
    Hotel on a near-daily basis.
    -3-
    On August 24, 2014, at 2:10 a.m., the Hotel's front desk
    received a call complaining of a party on the fourth floor.
    According to the Hotel's records, the caller expressed his belief
    that "the kids are smoking pot in the next room."                      The caller
    further indicated that the room's occupants were "being very loud,"
    and that "there are more loud teenagers on the 25th floor."                     In
    response to this call, two Hotel security guards knocked on the
    door of room 407 of the Hotel, where they encountered approximately
    twenty individuals inside.              The room's registered guest was not
    among these individuals, and the Hotel does not allow multiple
    unrelated people to occupy a room when a registered guest is not
    present.     Therefore, the two security guards evicted the room's
    occupants from the Hotel, escorting them off the premises.                     The
    security guards then returned to the Hotel.
    During    this     time,    the    Hotel's    valet,   Danny    Lebrón
    ("Lebrón")    was     working    in     front   of   the   Hotel.     He   observed
    "approximately a dozen young people (mostly male) leave the front
    door of the hotel with hotel security behind them."                 Lebrón watched
    the group leave the Hotel's property, and walk down the street and
    out of his sight.       But, according to Lebrón, the group, now having
    obtained a case of beer, soon returned to the Hotel's driveway,
    where they "were being rowdy."             Lebrón watched a fight break out
    between members of the group, "with punches thrown and much
    -4-
    shouting."     After the fight had concluded, Mu came down from his
    condominium to the Hotel's driveway to wait for his girlfriend,
    who was coming to see Mu and intended to valet her car.
    Mu chatted with Lebrón while he waited for his girlfriend
    to arrive.    As he stood in front of the Hotel, Mu observed a "bunch
    of kids" coming in and out of the front door to the Hotel's lobby.
    He then observed this group -- which he estimated to have roughly
    twenty members -- "trying to get into an altercation with [another]
    kid."    These efforts included the group using racial epithets
    against that individual, whom Mu described as African-American.
    The target of the group's harassment ultimately walked away from
    the group and out of Mu and Lebrón's sight, but the group pursued
    him.    Mu then told Lebrón to go get help, but Lebrón responded
    "[T]hat's not my problem."     Next, Mu heard what "sounded like some
    type of fight . . . or an altercation going on."      Afterwards, the
    group of kids "all c[ame] . . . storming out . . . celebrating
    . . . like they just beat up some kid."       Lebrón then left Mu to
    park a car, and Mu, fearing for his own safety, made towards the
    Hotel's lobby.
    Mu entered the lobby, and the group of kids stormed in
    behind him.    Mu informed the concierge that the group was fighting
    outside, and told her that she needed to eject them from Hotel's
    property and call the police.      The group then confronted Mu and
    -5-
    began to punch, shove, and kick him.        Mu estimates that between
    five and seven members of the group participated in attacking him.
    Ultimately, two members of the group held him down, and a third
    threw a table at him.     The group then fled.    Mu remembers one of
    Hotel's employees -- either a security guard or a doorman -- urging
    him to go home.      Though Mu wanted to stay at the Hotel to speak
    to the police, whom he believed to be en route, he ultimately
    acquiesced and went home.       A doctor later diagnosed Mu with a
    broken arm.
    Mu returned to the Hotel the day after his assault.1
    The Hotel's head of security, Shannon Earle ("Earle"), informed Mu
    that while the police had come to the Hotel following his assault,
    Mu would have to contact the police himself to make a report.       Mu
    also inquired about the security cameras in the Hotel's lobby,
    where the assault occurred.        Earle responded that because of
    ongoing construction, the cameras had not been working.        Indeed,
    the security shift report from that date indicates that six of the
    Hotel's   security    cameras   were   non-functional.   The   record,
    however, does contain some indicia to the contrary.       One of the
    1  Mu's attack took place between 2:00 and 3:00 a.m. on August 24,
    2014, and he went home afterwards. Mu stated in his deposition
    that he returned to the Omni "the next day." While not material
    to the issues before us, we note that the record is unclear as to
    whether Mu returned to the Omni later on the 24th, or on the 25th.
    -6-
    on-duty security guards at the time of Mu's assault prepared an
    incident report on August 24, 2014, which Earle reviewed on
    August 29, 2014.   That report explains that "[c]amera footage from
    DVR 1 from the times stated were [sic] inconclusive as to what
    exactly had occurred and was also not able to properly identify
    any individuals involved."
    B.   Procedural History
    Mu filed a complaint in Rhode Island Superior Court on
    April 14, 2015, alleging negligence against Omni and battery
    against his unknown assailants.        On May 7, 2015, Omni filed a
    notice of removal to federal court in the District of Rhode Island,
    based on the parties' diversity of citizenship.       See 28 U.S.C.
    § 1332.   Mu did not challenge removal.    Both parties consented to
    jurisdiction by a United States magistrate judge, and Omni then
    moved for summary judgment.
    After a hearing -- during which Mu indicated that he did
    not intend to pursue his battery claim -- the magistrate judge
    sitting as the district court granted Omni's motion for summary
    judgment.    The district court first held that because his attack
    was not foreseeable, Omni had no legal duty to prevent the harm
    that Mu suffered.      According to the court, Mu also failed to
    provide sufficient evidence establishing the applicable standard
    of care and Omni's breach of that standard.     So too, the district
    -7-
    court added, did Mu fail to "demonstrate that his injury was the
    'natural and probable' consequence of any specific act of alleged
    negligence."
    The district court also dismissed Mu's argument that the
    incident   report   referring   to   "[c]amera   footage   from   DVR   1,"
    combined with Omni's contention that no footage of Mu's assault
    existed, suggested that Omni had despoiled that evidence.         Rather,
    it explained that "[w]hile the record is confusing, Plaintiff's
    evidence permits the inference that whatever cameras the [Hotel]
    may have had surveilling its premises were not adequate to record
    the incident."
    After granting summary judgment for Omni, the district
    court gave Mu thirty days to show cause as to why summary judgment
    would not also be proper against the still-unidentified defendants
    to his battery claim.     See Fed. R. Civ. P. 56(f).         Mu did not
    respond to that order.     The district court therefore entered a
    final judgment dismissing Mu's claims against all defendants.           Mu
    appeals that judgment.
    II.      Analysis
    We review a district court's grant of summary judgment
    de novo, construing the facts and making all reasonable inferences
    in favor of the nonmoving party.           Borges ex rel. S.M.B.W. v.
    Serrano-Isern, 
    605 F.3d 1
    , 4 (1st Cir. 2010).         "Summary judgment
    -8-
    is appropriate if there is no genuine issue as to any material
    fact and the undisputed facts show that the moving party is
    entitled to judgment as a matter of law."               
    Id. (citing Fed.
    R.
    Civ. P. 56(c)(2))     An issue is "genuine" when a rational factfinder
    could resolve it either direction.          
    Id. A fact
    is "material" when
    its (non)existence could change a case's outcome.              
    Id. at 5.
    Because this is a diversity case, Rhode Island law
    provides the substantive rules of decision.             See Erie R.R. Co. v.
    Tompkins, 
    304 U.S. 64
    , 78 (1938).           The law of Rhode Island is not
    anomalous in that "[i]n setting forth a negligence claim, 'a
    plaintiff must establish a legally cognizable duty owed by a
    defendant   to   a   plaintiff,   a   breach      of   that   duty,   proximate
    causation between the conduct and the resulting injury, and the
    actual loss or damage.'"     Berard v. HCP, Inc., 
    64 A.3d 1215
    , 1218
    (R.I. 2013) (quoting Holley v. Argonaut Holdings, Inc., 
    968 A.2d 271
    , 274 (R.I. 2009)).
    On appeal, Mu argues that the district court erred in
    holding that, for summary judgment purposes: (1) Omni owed him no
    legal duty; (2) he failed to make out the relevant standard of
    care and show a breach of that standard; (3) he failed to show
    causation; and (4) his allegations of evidentiary spoliation did
    not warrant a negative inference in his favor.2
    2   Mu appeals the district court's entry of judgment on his
    -9-
    A. Omni's duty towards Mu
    We first address the district court's determination that
    Omni did not owe Mu any duty of care.        In Rhode Island, the
    existence of a legal duty is a pure question of law.       Volpe v.
    Gallagher, 
    821 A.2d 699
    , 705 (R.I. 2003) (quoting Kuzniar v. Keach,
    
    709 A.2d 1050
    , 1055 (R.I. 1998)).     Because no "clear-cut formula
    . . . exists for making this determination," courts employ an ad
    hoc approach to deciding whether a particular duty exists.      
    Id. (internal quotation
    marks omitted).      The Rhode Island Supreme
    Court has highlighted five relevant factors to consider:
    (1) the foreseeability of harm to the plaintiff, (2)
    the degree of certainty that the plaintiff suffered
    an injury, (3) the closeness of connection between
    the defendant's conduct and the injury suffered, (4)
    the policy of preventing future harm, and (5) the
    extent of the burden to the defendant and the
    consequences to the community for imposing a duty to
    exercise care with resulting liability for breach.
    Gushlaw v. Milner, 
    42 A.3d 1245
    , 1256-57 (R.I. 2012) (quoting
    Ferreira v. Strack, 
    652 A.2d 965
    , 967-68 (R.I. 1995)).          The
    "relationship between the parties" is also relevant, though it is
    negligence claim against Omni and his battery claim against his
    unidentified assailants. However, Mu indicated before the district
    court that he did not intend to pursue the battery claim, failed
    to respond to the district court's show cause order, and does not
    address that claim in his brief here.     We therefore treat Mu's
    battery claim as abandoned. See Wilson v. Moulison N. Corp., 
    639 F.3d 1
    , 6 (1st Cir. 2011).
    -10-
    not entirely clear how it interacts with these five factors.3                See
    
    id. at 1256-57
    (quoting Selwyn v. Ward, 
    879 A.2d 882
    , 887 (R.I.
    2005)).     Indeed, in cases involving liability for the acts of a
    third     party,     courts   take   into     account   whether     a   "special
    relationship" existed either between the defendant and the third
    party or the defendant and the victim of the third party's conduct.
    
    Id. at 1256
    (quoting Santana v. Rainbow Cleaners, Inc., 
    969 A.2d 653
    , 658 (R.I. 2009)).
    Among     the    factors       relevant    to   this       analysis,
    foreseeability is the "linchpin in determining the existence of
    any duty."    Splendorio v. Bilray Demolition Co., 
    682 A.2d 461
    , 466
    (R.I. 1996).       And to be clear, "the specific kind of harm need not
    be foreseeable as long as it was foreseeable that there would be
    harm from the act which constituted the negligence, provided it
    was foreseeable that there would be violence toward others."
    3  The district court treated finding a special relationship as a
    precondition to analyzing the five other factors that Gushlaw sets
    out. But, this hierarchy is not particularly clear from Gushlaw
    itself, or the cases it cites.     
    See 42 A.3d at 1252-57
    (first
    discussing a special relationship as a necessary condition for
    liability, then discussing the five factors to consider amid the
    "ad hoc" duty analysis, and then finally noting that "[t]he
    'relationship between the parties' is likewise considered in our
    duty analysis" (quoting Selwyn v. Ward, 
    879 A.2d 882
    , 887 (R.I.
    2005))). We, however, do not need to take up the question of the
    correct hierarchy of factors here, because it is undisputed that
    Omni had a special relationship with Mu.
    -11-
    Martin v. Marciano, 
    871 A.2d 911
    , 917 (R.I. 2005) (internal
    quotation marks omitted).
    The district court found that Omni did not have a special
    relationship with Mu's attackers that would make it responsible
    for their behavior.         But, it did find that Omni had a special
    relationship to Mu as the "possessor of land that holds the land
    open to the public/member of the public," and because Mu was a
    member of the public.       On appeal, Omni has also conceded as much.
    Having found a special relationship, the district court
    then turned to the question of foreseeability.                It characterized
    the relevant inquiry as whether Omni had "a legal duty to protect
    [Mu],   a    member   of   the   public,      from   an   attack   spontaneously
    committed by third parties who followed him from the [Hotel's]
    driveway area into its lobby."           Emphasizing that Mu "presented no
    competent evidence of any prior criminal activity in or near the
    [Hotel],"     and   that   it    was   similarly     unforeseeable    that   "the
    specific rowdy group evicted from Room 407 would spontaneously
    attack [Mu] in the [Hotel's] lobby," it declined to find such a
    duty.       Among other things, the district court explained that
    "throughout the time that Omni was aware of this group, the group
    committed no crimes or acts of violence resulting in personal
    injury."     It added that "while the [Hotel's] parking valet watched
    -12-
    them punching and chasing each other, they did not interfere with
    him or any of the [Hotel's] guests he was serving."
    In   defending   the    district    court's   holding,    Omni
    highlights that "Rhode Island courts have not considered whether
    to impose a duty of care on a hotel to protect against spontaneous
    criminal conduct by a third party in the lobby."        It then cites a
    handful of cases illustrating, according to Omni, that Rhode Island
    courts   "resoundingly   have    rejected    the   proposition   that     a
    defendant has a duty to protect persons from harm caused by the
    spontaneous criminal acts of an unrelated third party, in the
    absence of strong and direct evidence of foreseeability."               See
    Ouch v. Khea, 
    963 A.2d 630
    , 633 (R.I. 2009) (gang-member driver of
    automobile had no duty to protect gang-member passenger from the
    intentional criminal acts of a rival street gang); Thanadabouth v.
    Kongmany, 
    712 A.2d 879
    , 879-80 (R.I. 1998) (landlord had no duty
    to protect tenants from criminal acts of third parties on premises
    located in high crime area, but on which "no prior criminal
    activity . . . concerning either party" had taken place); Ferreira
    v. Strack, 
    636 A.2d 682
    , 685-86 (R.I. 1994) (owner of premises
    abutting a public way had no duty to control traffic, including
    drunk drivers, on that public way); Banks v. Bowen's Landing Corp.,
    
    522 A.2d 1222
    , 1225 (R.I. 1987) (owner of wharf did not have duty
    to post signs warning of the danger of diving off of that wharf,
    -13-
    or to erect barriers to prevent individuals from doing so).               In
    addition, Omni continues, largely for the same reasons the district
    court identified, the sequence of events leading up to Mu's attack
    similarly failed to make that attack foreseeable.             Nothing, Omni
    asserts, suggested "that the people that attacked Mr. Mu posed a
    threat to hotel guests or other members of the public."
    Mu admits that he did not introduce any evidence of
    similar attacks in the vicinity predating his own.            But, he avers
    that evidence of that sort is unnecessary to establish a duty when
    the record shows that "at least four of Omni's agents were aware
    of the group's violent and illegal conduct during the thirty-five
    minute period before the attack."          In arguing that this made his
    attack sufficiently foreseeable to give rise to a legal duty, Mu
    brings three decisions from beyond Rhode Island to our attention.
    In Gould v. Taco Bell, 
    722 P.2d 511
    , 513-14 (Kan. 1986),
    patrons of a fast food restaurant verbally accosted and then
    assaulted the plaintiff first inside the restaurant, and then again
    in the parking lot.     The employee who watched these events unfold
    resisted calling the police, and only did so after the altercation
    had spilled outside, and a friend of the plaintiff threatened to
    jump over the restaurant's counter and call the police herself.
    
    Id. at 514.
      Evidence   also   indicated   that   this   employee   had
    recognized the plaintiff's attacker from a similar incident at the
    -14-
    same restaurant two weeks earlier.            
    Id. at 518.
         The court held
    that the evidence established a "sequence of conduct" sufficient
    to impose a duty upon the restaurant to protect the plaintiff from
    the danger that her attacker threatened.           
    Id. at 516.
    Similarly, in Cotterhill v. Bafile, 
    865 P.2d 120
    , 122
    (Ariz. Ct. App. 1993), the court overturned the trial court's
    judgment notwithstanding the verdict in favor of the defendant and
    ordered a new trial to determine the defendant's liability for an
    assault that occurred at the bar he owned.                 The court observed
    that prior to the fight breaking out, "bad feelings" between the
    plaintiff and his assailants "persisted for 10 to 15 minutes,
    including loud and hostile verbal exchanges among several men."
    
    Id. "However," the
    court noted, "the bartender did not attempt
    to calm the situation, ask anyone to leave, threaten to call the
    police[,] or call the police during that time."                 
    Id. Thus, a
    "reasonable jury could have inferred that the probability of a
    fight was evident for several minutes before it occurred, and that
    the    bartender     neglected   to    take   reasonable    action    to   avert
    violence."     
    Id. And finally,
    in Mills v. White Castle System, Inc., 
    421 N.W.2d 631
    , 632 (Mich. Ct. App. 1988), the plaintiffs parked in
    the defendant's parking lot, where they noticed a group of seven
    or    eight   people   "drinking      alcohol,   using   obscenities[,]     and
    -15-
    'noticeably     acting   like    disorderly     persons.'"        Forty   minutes
    later,   that    group   attacked      the    plaintiffs   upon    exiting     the
    defendant's     business.       
    Id. During the
       attack,    one   of   the
    plaintiffs' friends reentered the defendant's business and asked
    the manager to call the police.         
    Id. But the
    manager refused, and
    instructed the friend to use a public phone across the street.
    
    Id. at 632-33.
        The court found that these facts could amount to
    "a breach of defendant's duty to exercise reasonable care for its
    invitees'   protection,"        emphasizing     that    "defendant   was     in   a
    position to control the unruly patrons' actions or to eject them
    from its premises."      
    Id. at 634.
    By way of comparison, and as became apparent during oral
    argument, our own decision in Woods-Leber v. Hyatt Hotels of P.R.,
    Inc., 
    124 F.3d 47
    (1st Cir. 1997), also proves instructive here.
    There, a hotel patron claimed negligence after suffering a bite
    from a rabid mongoose that had suddenly appeared around the pool
    area where she lay sunbathing.                
    Id. at 49.
          We found that
    unfortunate occurrence to have been unforeseeable to the defendant
    hotel.   
    Id. at 51.
         The hotel's staff had never seen a mongoose
    on the premises before.          
    Id. Nor was
    anyone at the hotel aware
    of the presence of mongooses in the nearby mangroves or anywhere
    else in the vicinity of the hotel.4             
    Id. Moreover, this
    was the
    4   As in Woods-Leber, we assume without deciding that the plural
    -16-
    first incident in which a wild animal had bitten a guest of the
    hotel.   
    Id. "Finally, there
    was no evidence either that a non-
    rabid mongoose, unprovoked, was likely to bite a supine sunbather,
    or that rabies was prevalent in the area."     
    Id. That mongoose
    bite at issue, then, was truly spontaneous.
    Woods-Leber and the Rhode Island cases that Omni cites
    thus pertain to a "past occurrences" theory of foreseeability.
    The state court cases that Mu cites, in contrast, illustrate a
    "sequence of events" theory of foreseeability.       Omni is correct
    that Mu's claims would fail under a past occurrence's theory (and
    Mu also concedes this point).     But, it is incorrect that Mu's
    attack was not foreseeable in light of the sequence of events
    leading up to it.    And, noting the absence of any direct Rhode
    Island precedent to the contrary, we are confident in our "Erie
    guess," Whyte v. Conn. Mut. Life Ins. Co., 818 F.2d, 1005, 1011
    n.22 (1st Cir. 1987), that Rhode Island's Supreme Court would
    follow the logic of these cases recognizing that the development
    of a particular sequence of events can, without more, render future
    harm foreseeable.    See Andrew Robinson Int'l, Inc. v. Hartford
    Fire Ins. Co., 
    547 F.3d 48
    , 51-52 (1st Cir. 2008) (endorsing taking
    of "mongoose" is 
    "mongooses." 124 F.3d at 49
    n.1 ("[W]hile we use
    the term 'mongooses' throughout, we express no opinion on which
    plural noun is linguistically preferable.").
    -17-
    into account "precedents in other jurisdictions" and "any relevant
    policy rationales" in predicting "what path the state court would
    most likely travel").
    Hotel security evicted from the premises a group of
    youths whose partying had caused a disturbance.     This group then
    obtained a case of beer,5 and returned to the Hotel's driveway,
    where valet Lebrón could see them.     A fight then broke out among
    members of the group.   Next, the group attempted to pick a fight
    with a passer-by, hurling racial slurs at him and apparently
    physically attacking him too.    During this time, members of the
    group -- despite their previous eviction -- circulated in and out
    5  While   ultimately   not   dispositive   of  the   question   of
    foreseeability here, it does bear mentioning that the district
    court misapplied the summary judgment standard to Mu's allegations
    that his assailants were intoxicated by failing to draw all
    reasonable inferences in his favor. In rejecting Mu's arguments
    involving 
    Martin, 871 A.2d at 917
    ("melee" foreseeable to social
    host who served alcohol to underage guests), it concluded that
    "there is no evidence suggesting that the Room 407 group was
    underage, and nothing beyond mere speculation to suggest that they
    were drunk or had been drinking alcohol or that they otherwise
    fell into a category that presumptively would become violent."
    But, the phone call to the Omni's front desk that set all of these
    events in motion complained of a party in Room 407. Additionally,
    after security evicted them, the occupants of that room returned
    to the Hotel's premises with a case of beer. This is sufficient
    to support the inference, for summary judgment purposes, that these
    individuals had been drinking alcohol. And, even setting aside
    the question of whether Mu's attackers were minors, "who, by virtue
    of their tender age and inexperience, are presumed less capable of
    handling the deleterious effects of alcohol consumption," 
    id. at 916,
    Mu's attackers' possible intoxication would seemingly have
    the effect of making his injury even more reasonably foreseeable.
    -18-
    of the Hotel's lobby.      The group's unruly behavior ultimately
    reached its crescendo when two of its members held Mu down while
    a third threw a table at him.
    Thus, the events leading up to Mu's injury involve
    crucial differences from the facts of Woods-Leber, where the wild
    mongoose "[s]uddenly (and without any apparent provocation) . . .
    scurried into the pool area and bit [the plaintiff]," and the cases
    Omni cites addressing foreseeability in light of past occurrences.
    
    Id. at 49.
       Analogizing this case's facts to those of Woods-Leber,
    it would be as if the hotel had first shooed the mongoose off of
    the premises, only for it to return and menace others before
    finally biting the plaintiff.    While Mu's ultimate injury may have
    been unforeseeable at the time of his attackers' eviction, this
    certainly changed after a fight broke out within the group and
    members of the group then turned on a passer-by.     An observer of
    this sequence of events would not be shocked to discover that the
    group ended up getting in an altercation with someone in the Omni's
    lobby -- where members of the group continued to set foot after
    their eviction.    In sum, the facts here place Mu's foreseeability
    argument squarely within the realm of cases in which a sequence of
    events unfolded in such a way to make harm foreseeable and thereby
    confer a legal duty.    See 
    Cotterhill, 865 P.2d at 122
    ; Gould, 722
    -19-
    P.2d at 516; 
    Mills, 421 N.W.2d at 634
    . And we find this conclusion
    compatible with Rhode Island law.
    Accordingly, contrary to the district court's holding,
    on the version of the facts most favorable to Mu, the harm he
    suffered   was   reasonably   foreseeable   to   Omni.   And   with   the
    "linchpin" factor of our duty analysis satisfied, see 
    Splendorio, 682 A.2d at 466
    , we also note that none of the other Gushlaw
    factors hedge against finding a legal duty here, 
    see 42 A.3d at 1256-57
    .   For example, the "policy of preventing future harm" to
    individuals in situations comparable to Mu's outweighs the "burden
    to the defendant and the consequences to the community" that would
    result from imposing that duty.     See 
    id. at 1257.
        It is far from
    onerous to expect a hotel to prevent a group of recent evictees,
    who had demonstrated a propensity for unruly behavior and violence
    while just outside the hotel (in front of a hotel employee, no
    less), from assaulting someone in the hotel's lobby.       We therefore
    hold that the district court erred in concluding that the Omni had
    no legal duty to protect Mu from his attackers.
    B. Standard of care, breach, and causation
    Mu also challenges the district court's conclusion that
    he provided insufficient evidence to establish the applicable
    standard of care and Omni's breach of that standard.              "In a
    negligence case, a plaintiff must 'establish a standard of care as
    -20-
    well as a deviation from that standard.'"            Morales v. Town of
    Johnston, 
    895 A.2d 721
    , 732 (R.I. 2006) (quoting Sousa v. Chaset,
    
    519 A.2d 1132
    , 1135 (R.I. 1987)). In the premise liability context,
    an owner or possessor of property must "exercise reasonable care
    for   the   safety   of   persons   reasonably   expected   to   be   on   the
    premises."    Habershaw v. Michaels Stores, Inc., 
    42 A.3d 1273
    , 1276
    (R.I. 2012) (quoting Kurczy v. St. Joseph Veterans Ass'n, 
    820 A.2d 929
    , 935 (R.I. 2003)).        This includes "protect[ing] against the
    risks of a dangerous condition existing on the premises, provided
    the landowner knows of, or by the exercise of reasonable care would
    have discovered, the dangerous condition."           
    Id. Finally, under
    Rhode Island law, expert testimony is not necessary to establish
    the relevant standard of care when that standard would be obvious
    to a layperson.      See Foley v. St. Joseph Health Servs. of R.I.,
    
    899 A.2d 1271
    , 1277 (R.I. 2006).
    The district court appears to have found it unnecessary
    to determine whether expert testimony was required,6 concluding
    6  It is somewhat difficult to discern the district court's actual
    holding on the expert versus lay testimony question.      It first
    explained that "the standard of care to be imposed on a hotel to
    protect against generic crime arising in its neighborhood likely
    requires an expert." But, it then stated that "there is also no
    question that a premises-liability plaintiff could establish a
    standard of care based on lay testimony, if the breach was a matter
    of common sense." Finally, the district court "decline[d] to hold
    that Rhode Island would treat premises-liability cases as it does
    professional malpractice cases, for which expert testimony is
    always required to establish the standard of care." How best to
    -21-
    that, in any event, Mu's "standard of care proffer [was] deficient
    as a matter of law."         Specifically, the district court stressed
    that Mu pointed only to "his own testimony regarding what he thinks
    the   Omni   should   have   done."      That       testimony,   in   turn,    was
    insufficient, as the "fixes" Mu suggested "are all either measures
    that the [Hotel] did have in place (having security guards on the
    premises, having adequate communication to summon the security
    guards, calling the security guards when the situation became
    violent) or are precautions that he concedes would not have
    prevented his injury (working surveillance cameras)."
    Omni argues before us that expert testimony is necessary
    here to establish the proper standard of care.              It points to three
    cases   addressing    expert   testimony       in    the   context    of   premise
    liability and crime prevention.              First, Shadday v. Omni Hotels
    Mgmt. Corp., 
    477 F.3d 511
    , 512 (7th Cir. 2007), concerned the
    negligence claim of a hotel guest whom another guest raped in the
    hotel's elevator.      In upholding the district court's grant of
    summary judgment to the hotel, the Seventh Circuit highlighted
    that the plaintiff "did have an expert witness, but [that expert]
    didn't substantiate his opinion concerning the amount of care that
    construe this passage of the holding, though, is ultimately
    inconsequential, as we review this question of law de novo. See
    Beaudette v. Louisville Ladder, Inc., 
    462 F.3d 22
    , 27 (1st Cir.
    2006).
    -22-
    the [hotel] should have taken to protect its guests from criminal
    assaults by other guests."     
    Id. at 515.
      In the second case Omni
    cites, Lees v. Carthage Coll., 
    714 F.3d 516
    , 517 (7th Cir. 2013),
    the Seventh Circuit considered allegations of negligence stemming
    from a sexual assault that took place on a college campus.    There,
    the court cited Shadday in holding that "[p]remises-security cases
    like this one fall within the category of negligence claims
    requiring expert testimony."     
    Id. at 522.
      Lastly, in Varner v.
    District of Columbia, 
    891 A.2d 260
    , 265 (D.C. 2006), the District
    of Columbia Court of Appeals considered whether expert testimony
    was necessary to make out a wrongful death plaintiff's claim that
    a university had been negligent in failing to expel a student with
    an extensive record of infractions who ended up murdering two other
    students on campus.     It concluded that "expert testimony is
    required to establish the standard of care in negligence cases
    such as this one, which involve issues of safety, security and
    crime prevention."   
    Id. at 267.
    However, none of these cases are directly on-point, and
    we decline Omni's invitation to hold that expert testimony was
    necessary here.   Similar to Omni's arguments concerning its duty
    toward Mu, Omni misstates the relevant inquiry.          Unlike the
    plaintiffs in Shadday and Lees, Mu does not allege that Omni was
    negligent in allowing any crime to occur on its premises.    Rather,
    -23-
    Mu contends that Omni failed to respond adequately to a specific,
    known threat of a crime against someone on its premises.             Varner,
    in contrast, does pertain to a defendant's response to a known
    potential   threat.      However,      that    case's   subject    matter   is
    categorically different from Mu's, making it similarly inapposite.
    "[Q]uestions as to the appropriateness and sufficiency of academic
    discipline" may well, due to their relative complexity, be "beyond
    the ken of a lay jury."        
    Id. at 267.
         Determining whether or not
    the Omni was negligent in reacting to the threat that its recent
    evictees    posed,   however,    is    a     comparatively    straightforward
    endeavor.    We do think that a jury would be capable, without an
    expert's assistance, of determining the proper standard of care
    and measuring Omni's conduct against that standard.
    Furthermore, we disagree with the district court that,
    for summary judgment purposes, Mu failed to provide sufficient
    evidence for a jury to have made that determination.               First, Mu
    maintains that after the initial call complaining of a loud party
    involving teenagers smoking marijuana, the employee who took that
    call should have called the police, rather than merely dispatching
    hotel   security.    Second,    after      evicting   those   teenagers,    Mu
    contends that the security guards should have "st[uck] around to
    ensure no further issues arose," rather than returning to the Omni.
    Third, Mu argues that Lebrón should have called either hotel
    -24-
    security or the police -- as Mu urged him to do -- after witnessing
    both the fight that broke out among the recent evictees and that
    group's aggressions towards a passer-by.       Mu also contended before
    the district court that the Omni should have had a security guard
    stationed in the lobby.
    These arguments certainly have the effect of creating a
    dispute of material fact as to whether Omni adhered to the proper
    standard of care.     Contrary to what the district court held, a
    jury would have plenty to consider in deciding what Omni "should
    have done" and whether it did enough.       See Bitgood v. Greene, 
    108 A.3d 1023
    , 1025, 1030 (R.I. 2015) (upholding jury verdict finding
    defendant bar negligent for failing to call police after initial
    altercation between patrons when plaintiff injured in subsequent
    altercation occurring ten to fifteen minutes later).        Accordingly,
    we hold that the district court also erred in finding Mu's claims
    insufficient to survive summary judgment with respect to standard
    of care and breach.
    Finally,    we   also   differ   with   the   district   court's
    causation analysis.    Having found that Omni owed no duty to Mu,
    and that Mu had failed to make out a breach of the proper standard
    of care, the district court concluded that Mu could not "show that
    [Omni's] failure to adhere to some applicable standard of care was
    the proximate cause of his injury."        We think otherwise.
    -25-
    "A plaintiff must not only prove that a defendant is the
    cause-in-fact of an injury, but also must prove that a defendant
    proximately caused the injury."     Almonte v. Kurl, 
    46 A.3d 1
    , 18
    (R.I. 2012).    Proximate cause, in turn, requires a finding that
    the harm in question would not have occurred if not for the
    relevant breach and that the harm was the "natural and probable
    consequence" of the breach. 
    Id. (quoting Pierce
    v. Providence Ret.
    Bd., 
    15 A.3d 957
    , 964 (R.I. 2011)).    As for making that showing,
    "[p]roper inferences from other proven facts, when considered in
    connection with all of the evidence, may satisfy reasonable minds
    that . . . the injury resulted from the defendant's negligent
    acts."   
    Kurczy, 713 A.2d at 766
    .
    In light of his arguments as to the standard of care and
    the steps Omni should have taken to adhere to that standard, Mu
    has brought forth enough to create a dispute of material fact as
    to causation.   Reasonable minds could be satisfied that were it
    not for Omni's alleged negligence, the events of the early morning
    in question would not have culminated in the Omni's recent evictees
    throwing a table upon Mu inside the Hotel's lobby.    Accordingly,
    we conclude that the district court committed further error in
    granting summary judgment on causation grounds.
    -26-
    C. Spoliation
    Mu also asserts that Omni's representation that none of
    the Hotel's security cameras were working during the time of his
    assault, combined with the incident report explaining that footage
    of the assault was "inconclusive as to what exactly had occurred,"
    entitled him to an adverse inference against Omni.                 See Nation-
    Wide Check Corp. v. Forest Hills Distribs., Inc., 
    692 F.2d 214
    ,
    217 (1st Cir. 1982) (Breyer, J.) ("When the contents of a document
    are relevant to an issue in a case, the trier of fact generally
    may receive the fact of the document's nonproduction or destruction
    as evidence that the party which has prevented production did so
    out of the well-founded fear that the contents would harm him.").
    However, having already determined -- without giving Mu the benefit
    of an adverse inference -- that reversal of the district court's
    summary judgment order is warranted here, we do not need to reach
    this question.
    III.   Conclusion
    We    hold   that   Omni   did    have   a   duty   to   prevent   the
    reasonably foreseeable harm that Mu suffered.             Mu, additionally,
    did not need an expert witness to establish the relevant standard
    of care, and did bring forth sufficient evidence that Omni breached
    that standard.    Furthermore, a dispute of fact exists as to whether
    that breach was the cause of Mu's injuries.              Therefore, because
    -27-
    Mu's negligence claim against Omni was sufficient to survive
    summary judgment, the district court's order is reversed and the
    case is remanded to the district court for proceedings consistent
    with this opinion.
    Reversed and Remanded.
    -28-