Sears Roebuck & Co. v. Goldstone & Sudalter ( 1997 )


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  • USCA1 Opinion











    United States Court of Appeals United States Court of Appeals
    For the First Circuit For the First Circuit
    ____________________


    No. 97-1216

    SEARS, ROEBUCK & CO.,

    Plaintiff, Appellee,

    v.

    GOLDSTONE & SUDALTER, P.C.,

    Defendant, Appellant.


    ____________________

    APPEAL FROM THE UNITED STATES DISTRICT COURT

    FOR THE DISTRICT OF MASSACHUSETTS

    [Hon. Richard G. Stearns, U.S. District Judge] ___________________

    ____________________

    Before

    Stahl, Circuit Judge, _____________

    Bownes, Senior Circuit Judge, ____________________

    and Lynch, Circuit Judge. _____________
    ____________________

    David G. Hanrahan, with whom Ross D. Ginsberg and _________________ _________________
    Gilman, McLaughlin & Hanrahan, LLP, were on brief, for _____________________________________
    appellant.
    Allan E. Taylor, with whom Elizabeth C. Sackett and _______________ ____________________
    Taylor, Duane, Barton & Gilman, LLP, were on brief, for _______________________________________
    appellee.

    ____________________

    October 22, 1997
    ____________________
















    LYNCH, Circuit Judge. This case raises issues of LYNCH, Circuit Judge. _____________

    Massachusetts law concerning the obligations that attorneys

    owe clients in their billing practices.

    Attorney Daniel Goldstone formed Goldstone &

    Sudalter, P.C. to purchase the practice of the late Eldon

    Sudalter, a collection attorney. Goldstone & Sudalter then

    billed Sears, Roebuck & Co. in excess of one million dollars

    for past work Goldstone said Attorney Sudalter had performed

    on Sears's cases. Sears at first paid most of the bills, but

    eventually sued Goldstone & Sudalter for an accounting,

    asking for a judicial determination of its total liability,

    if any, for the past work. Goldstone & Sudalter, in turn,

    counterclaimed for the unpaid balance.

    Following Goldstone's admission that he had no

    personal knowledge concerning Sudalter's billing practices to

    support his interpretation of the records which formed the

    basis for his bills, Sears amended its complaint to include

    common-law claims for breach of contract and breach of

    fiduciary duty, and a statutory claim of "unfair and

    deceptive trade practices" under Mass. Gen. Laws ch. 93A.

    Sears sought reimbursement for bills it had previously paid

    and an award of attorney's fees. The district court granted

    Sears's motion for summary judgment, and awarded it $833,409

    -- the entire amount of Sears's payments on the disputed

    bills -- and $112,000 in attorney's fees.



    -2- 2













    Although our analysis varies from that of the

    district court, the summary judgment record reveals that

    Goldstone & Sudalter has not met its burden of substantiating

    its bills under Massachusetts law and that Sears has met its

    burden of showing unfair and deceptive practices. We affirm.

    I. The Facts. _____________

    We state the facts in the light most favorable to

    Goldstone & Sudalter, the party opposing summary judgment.

    Swain v. Spinney, 117 F.3d 1, 2 (1st Cir. 1997). _____ _______

    In 1991, Daniel Goldstone, then a lawyer with three

    years of experience, began negotiations with Mrs. Janice

    Sudalter to purchase the law practice of her late husband

    Eldon Sudalter. Eldon Sudalter was a solo practitioner and

    had been the primary collection attorney for Sears in eastern

    Massachusetts for the previous fifteen years. Mrs. Sudalter

    had worked in her husband's office for most of that time and

    her regular duties included preparing the monthly billings

    for Sears and other clients.

    In mid-1991, Goldstone and Mrs. Sudalter signed a

    letter of intent, and Goldstone formed Goldstone & Sudalter

    to purchase the assets of the practice and continue the

    business. In late 1991, the relationship broke down amid

    mutual recriminations, and Goldstone sued Mrs. Sudalter in

    state court over the terms of their agreement.





    -3- 3













    By early 1992, Goldstone was in possession of the

    files of the Eldon Sudalter practice and was servicing its

    clients, although Goldstone and Mrs. Sudalter did not

    finally settle the state court litigation until January 1993.

    The settlement provided for a total purchase price of

    $150,000 for all of the assets, tangible and intangible, of

    the Eldon Sudalter practice. Goldstone had not actually

    worked with Attorney Sudalter, and had not discussed with him

    the firm's billing practices. Goldstone had no personal

    knowledge of whether particular cases in Sudalter's files had

    been billed or were uncollectible, or had been formally

    closed, whether or not billed or uncollectible.

    Like many collection attorneys, the late Eldon

    Sudalter operated on a contingency fee basis. Before 1987,

    Sears paid Attorney Sudalter one-third of his recovery and

    reimbursed him for all court costs. That changed. On

    September 8, 1987, Attorney Sudalter executed a form

    "Attorney Retention Agreement" prepared by Sears for its

    collection attorneys throughout the United States.

    The 1987 Agreement increased Attorney Sudalter's

    fee to forty-five percent, but he was now to be responsible

    for all costs that were not reimbursed by debtors. According

    to Mrs. Sudalter, under the new agreement, "[W]e take 45

    percent of what we collect. If we can recover the costs

    [from debtors], great. If we can't recover the costs, that's



    -4- 4













    just part of the agreement; that's why they're [Sears] paying

    us the 45 percent." Goldstone offered no evidence to

    contradict Mrs. Sudalter's testimony that the forty-five

    percent contingency fee was intended to take into account all

    court costs.

    According to the 1987 Agreement, the collection

    attorney was to send all monies collected to Sears on a

    monthly basis, accompanied by a report; Sears would then pay

    the attorney's contingency fee. The 1987 Agreement provided:

    "Attorney will be accountable for all monies collected on any

    of the accounts and will submit at least monthly a report to

    Sears listing the accounts on which collections were made and

    amount collected, together with a check payable to Sears for

    all monies collected." (emphasis supplied). The 1987 ___

    Agreement also states, "Attorney waives any attorney's lien

    on Sears accounts and agrees not to assert such lien against

    Sears."

    Sears did not send individual checks to the

    Sudalter firm for the particular matters for which they paid

    Attorney Sudalter his legal fees or costs over the years.

    Likewise, Attorney Sudalter did not customarily record his

    receipt of the contingency fee or costs from Sears on each

    debtor's file. Rather, Attorney Sudalter regularly

    deposited money from debtors in a Sears client trust account

    and remitted a single check each month to Sears from the



    -5- 5













    account for the total amount of that month's collections.

    Sears then remitted the contingency fee for that amount and

    for any amounts that debtors sent directly to Sears. Before

    1987, Sears would reimburse court costs in a single monthly

    check if Sudalter could not collect them from debtors. After

    1987, Sears was not responsible for those costs, although it

    would still occasionally send Sudalter costs that debtors had

    sent to Sears instead of Sudalter, again in a single check

    for that month.

    The agreement set forth a separate compensation

    arrangement if Sears terminated the agreement or withdrew

    customer accounts. In that event, Sears would pay Sudalter

    $60 per hour for his time and reimburse his court costs,

    although it would pay no such fees if Sudalter terminated the

    agreement or was in breach of the agreement. According to an

    employee for a collection agency that Sears uses, withdrawing

    accounts is seen as a "drastic" step because of these fees

    and costs and for that reason is rarely employed in the

    collection industry.

    In early 1992, Goldstone called Karen D'Angelo, a

    special accounts manager at Sears, to ask why Sears had

    stopped sending cases to the Sudalter firm, now operating as

    Goldstone & Sudalter. D'Angelo was a low-level Sears

    employee who had been in her present job in Massachusetts for

    two years and had first spoken to Attorney Sudalter only



    -6- 6













    shortly before he died in 1991. D'Angelo informed Goldstone

    that Sears rated its collection attorneys by comparing the

    amounts the attorneys collected monthly as a percentage of

    their total portfolios. According to Goldstone, D'Angelo

    informed him that the law practice had "never closed a file

    in fifteen years," and urged the firm to close these accounts

    to make its percentage appear more competitive.

    Goldstone began "closing" the old files, informing

    Sears that he would attempt no more collections on such

    cases. At the same time, he implemented the billing

    practices at issue in this lawsuit. Goldstone began by

    reviewing thousands of old files contained in "dead storage"

    in the basement of the late Eldon Sudalter's former office,

    most of which had red stickers on them. Some file folders

    contained handwritten notations of court costs paid by

    Sudalter and some indicated whether those costs had been

    reimbursed by debtors or Sears. Goldstone prepared a letter

    for signature by a Sears representative, "acknowledg[ing] the

    assignment to Goldstone & Sudalter, P.C. of the contract

    executed by Eldon B. Sudalter, P.C." in 1987. The letter

    also referred to that contract, stating, "Specifically, with

    regard to the 'pre-1992 closed cases,' Sears will be

    responsible for costs expended and attorneys' fees at the

    rate of $60.00 per hour in accordance with Exhibit 'B'





    -7- 7













    annexed to the 1987 contract." Emma Scott, an in-house

    attorney for Sears, signed the letter.

    Goldstone states that he regarded this letter as

    "completely consistent with the earlier Attorney Retention

    Agreement" and that he did not believe that Scott's signing

    of the letter was intended to alter the terms of the 1987

    Agreement in any way. According to Goldstone's

    interpretation of the agreement, his "closing" of cases,

    which he did after his conversation with D'Angelo, triggered

    Sears's obligation to pay for court costs and work performed

    on an hourly basis under the contract's provisions regarding

    cases "withdrawn" by Sears. There is some evidence that

    Sears's in-house attorneys, at least initially, agreed with

    Goldstone's interpretation.

    From February 1, 1992 until February 23, 1996,

    Goldstone billed Sears for costs and attorney's fees on each

    of over 15,000 files. He derived his cost figures from the

    handwritten notations on the outside of the folders. He

    assumed that Sudalter had not been reimbursed by Sears or _

    debtors unless there was a handwritten note to that effect on

    the folder. He derived his figures for attorney's fees by

    estimating the amount of time that Sudalter had spent on each

    file by examining the tasks that the file reflected had been

    performed, or by having non-attorney employees perform such





    -8- 8













    estimates to his specifications.1 These bills for "closed

    cases" totaled over $1.1 million dollars; Sears paid $833,409

    before bringing the present litigation.

    During this time, Goldstone also submitted monthly

    the money he had collected for Sears on active files, and

    Sears paid the forty-five percent contingency fee. Despite

    the 1987 Agreement and without Sears's knowledge, Goldstone

    also pocketed a portion of the money he collected from Sears

    debtors as reimbursement for court costs before sending the

    balance to Sears each month.2


    ____________________

    1. In each case, the amount of attorney time that
    Goldstone estimated was minimal, almost always less than an
    hour.

    2. According to Goldstone, the firm's practice of skimming
    reimbursement for costs off the top of collections from Sears
    debtors was dictated by the law of champerty, which generally
    requires that clients remain liable for expenses even in
    contingency fee arrangements. According to Goldstone, a non-
    attorney Sears employee agreed with his interpretation. In
    fact, however, S.J.C. Rule 3:05, governing contingent fees
    for Massachusetts attorneys, provides, "Contingent fee
    arrangements concerning the collection of commercial accounts
    . . . made in accordance with usual practices in respect of
    such cases shall not be regarded as champertous and shall not
    be subject to," inter alia, the requirement that "the client, __________
    in any event, is to be liable for expenses and
    disbursements." Regardless, the 1987 Agreement and DR 9-102
    absolutely forbid Goldstone's unilateral reimbursement of
    costs from client funds without the client's knowledge or
    consent, even if he were entitled to such reimbursement.
    Under the Massachusetts Rules of Professional
    Conduct, effective January 1, 1998, which repeal former
    S.J.C. Rule 3:05 and the disciplinary rules, attorneys may
    make payment of costs and expenses contingent on success for
    all clients. See Rule 1.8(e)(1). Naturally, the requirement ___
    to keep client funds separate remains in effect. See Rule ___
    1.15.

    -9- 9













    In mid-1992, Sears employees began to question Mr.

    Goldstone's billings when they noticed that his bills

    exceeded the amount he had collected for Sears for several

    months. Goldstone explained that many of the bills were not

    for ongoing cases, but for closed cases from the Sudalter

    firm. He represented that Sears had not previously paid for

    these cases. At a meeting in the summer of 1992, Goldstone

    showed a box of files to Karen D'Angelo, the Sears special

    accounts manager with whom he had spoken earlier, explaining

    that the markings meant that Sears had not paid for these

    cases. D'Angelo confirmed that the account numbers on the

    files represented genuine Sears collection accounts that had

    been placed with the Sudalter firm, but did not challenge

    Goldstone on the meaning of the file folder markings.

    Goldstone did not say that this was just his interpretation

    of the file folder markings, or that the markings could be

    interpreted differently.

    Later that year, higher-ranking Sears executives

    inquired about the increase in expenses for attorney's fees

    that Goldstone's "closed cases" bills represented, asking the

    office to "stop" Goldstone's bills. Renee Matta, D'Angelo's

    supervisor, wrote an e-mail explaining her understanding of

    the situation.

    This is not something that I can "stop." Attorney
    Goldstone is charging for fees and costs that were
    never billed to us over an extended period of time
    for services rendered by Attorney Sudalter. . . .


    -10- 10













    I merely asked him to get the bloodletting over
    with in 92 if possible. He was in today and
    brought in the "last" of the culling process. It
    should peak out at $605,000 for the year! All of
    these cases should have (at some time) been billed
    to Sears -- but were not. Mrs. Sudalter has said
    that she had intended to bill Sears -- but didn't.
    . . . I have reviewed many of the accounts and find
    the bookkeeping to be in order. Mr. Goldstone
    merely followed the intent of the contract when he
    was told that accounts that have not been "paid"
    should not remain in his portfolio. . . .

    Although the e-mail states that Matta "reviewed many of the

    accounts," the record reveals that such review was only to

    determine whether the account numbers accurately referred to

    Sears debtors. As Matta explained,

    [O]n some invoices it was difficult for us to
    determine what we were paying for. The accounts
    were very, very old . . . . I recall [my
    employees] getting some clarification [from
    Goldstone] on some account numbers. . . . I do
    recall them getting some clarification on account
    names to substantiate the name that we had been
    billed for.

    Other than the review to see if the account numbers matched

    those of Sears's debtors, Matta relied on Goldstone for her

    information. Apart from reviewing the account numbers, Sears

    employees did not independently review the law firm's records

    to determine whether the amounts Goldstone billed for

    attorney time or costs were accurate; they trusted that

    Goldstone, as their attorney, had a basis for those figures.

    Believing that Goldstone had a basis for his bills

    and that the contract required the payments, Sears employees

    did not question Goldstone again until the bills continued to



    -11- 11













    arrive throughout 1993 and early 1994 without any apparent

    end in sight. When Sears again began to question the bills

    and to delay its payments to Goldstone, he took action.

    Goldstone threatened to deduct his fees from money collected

    from Sears's debtors. He also noted in a letter that he and

    the firm felt "restrained from acting in our client's best

    interest because of" Sears's failure to pay. In 1994, Sears

    finally terminated its relationship with Goldstone & Sudalter

    and brought the present action for an accounting to determine

    whether Goldstone's bills were in order. Goldstone

    counterclaimed for the unpaid balance.

    At deposition, Mrs. Sudalter testified that she

    performed bookkeeping duties for her husband's firm and was

    intimately familiar with its billing practices. She

    testified that Sears did not owe anything on the old files,

    i.e. files in dead storage of whatever year, and that it was

    impossible to determine from the outside of a folder whether

    Sears had paid a fee for the file. Although he had never

    discussed with Attorney Sudalter the system for determining

    whether Sears had paid a fee or reimbursed costs for a

    particular case, Goldstone's position was that the costs were

    self-evident from a review of the case jacket. Likewise,

    Goldstone contends, the fee could be reliably estimated by

    reviewing the work performed and determining, based on his

    experience, how much time each task ordinarily required.



    -12- 12













    Mrs. Sudalter noted that, after 1987, Sears was not

    obligated to reimburse for costs, and that she did not record

    Sears's payment of the forty-five percent contingency fee on

    the outside of each file folder because it would have been

    time-consuming. Mrs. Sudalter also testified that the red

    stickers that many of the file folders contained marked those

    cases as "closed," that the firm's "closed" cases were either

    fully paid up or uncollectible, and that the law practice

    never intended to submit any further bills to Sears on

    "closed" cases. A preliminary review of a mere fourteen case

    files demonstrated that Sears had already paid legal fees for

    work performed on some substantial portion of the cases, a

    fact which Goldstone admitted at his deposition.

    Following these depositions, Sears amended its

    complaint, alleging a fraudulent double-billing scheme by

    Goldstone. Sears asked for damages of $833,409 to recover

    all the fees it had paid for old cases, and also demanded

    attorney's fees under Mass. Gen. Laws ch. 93A for "unfair or

    deceptive trade practices." On cross-motions for summary

    judgment, the district court ruled for Sears, finding

    Goldstone in breach of his contract and fiduciary duty as an

    attorney and in violation of Mass. Gen. Laws ch. 93A, 2.

    The district court awarded the full $833,409 in damages and

    $112,000 in attorney's fees.





    -13- 13













    Our review of the district court's grant of summary

    judgment is de novo. Swain, 117 F.3d at 5. _____

    II. Goldstone's Obligations In Billing Sears _____________________________________________

    The attorney-client relationship is "highly

    fiduciary" in Massachusetts. Hendrickson v. Sears, 310 ___________ _____

    N.E.2d 131, 135 (Mass. 1974); Dunne v. Cunningham, 125 N.E. _____ __________

    560, 561 (Mass. 1920). To state that elastic truism does not

    answer the question of the level of duty which is imposed on

    a lawyer in billing clients. The district court found that a

    particularly high level of duty was required here,

    analogizing this case to situations where the attorney has a

    separate business relationship with a person while

    simultaneously representing that person as counsel. See ___

    Goldman v. Kane, 329 N.E.2d 770 (Mass. App. Ct. 1975). To _______ ____

    the extent that the district court's opinion might be

    misunderstood to suggest that the separate "business

    transaction" rules in Goldman apply to ordinary billing _______

    arrangements between a lawyer and client when the lawyer's

    sole relationship with the person who is the client is as

    counsel, we clarify that this is not the law.

    To the extent that the district court was ruling

    that the more stringent Goldman business transaction rules _______

    apply when an attorney purchases a practice and subsequently

    bills for services rendered earlier by that practice, we need

    not and do not reach that issue. We leave that issue more



    -14- 14













    appropriately to the Massachusetts courts to decide in some

    future case.3 We affirm on the basis that the summary

    judgment record shows no dispute of material fact that

    Goldstone violated the usual duties owed by Massachusetts

    lawyers when billing clients and that he did so in a manner

    which was in breach of his contract and in violation of Mass.

    Gen. Laws ch. 93A.

    In Goldman, an attorney sued his client to enforce _______

    a loan agreement whose terms greatly favored the attorney.

    The loan agreement was an independent business transaction

    between the two. In this context, the court declined to

    enforce the agreement: "When an attorney bargains with his

    client in a business transaction in a manner which is

    advantageous to himself, and if that transaction is later

    called into question, the court will subject it to close

    scrutiny." Id. at 773. When there are such business ___

    transactions, the fiduciary relationship requires a series of

    heightened duties in light of the heightened risks.

    Specifically, these heightened duties require the lawyer to

    meet the burden of showing that (1) the transaction "was in

    all respects fairly and equitably conducted" and that (2) the


    ____________________

    3. The new Massachusetts Rules of Professional Conduct,
    effective January 1, 1998, do not expressly address whether
    the business transaction rules should be applied to such a
    situation. See Rule 1.8 (governing attorney-client business ___
    transactions); Rule 1.17 (governing the sale of a law
    practice).

    -15- 15













    client had received "independent advice in the matter or else

    receive[d] from the attorney such advice as the latter would

    have been expected to give had the transaction been one

    between his client and a stranger." Id.4 The Goldman rule ___ _______

    has been adopted by the Supreme Judicial Court. See In re ___ _____

    Stern, 682 N.E.2d 867, 871 (Mass. 1997) (finding an _____

    attorney's entering into a business transaction with a client

    without urging an independent legal opinion a violation of DR

    5-104 and DR 1-102); Israel v. Sommer, 197 N.E. 442 (Mass. ______ ______

    1935) (holding a trust agreement favoring an attorney invalid

    for failure to obtain disinterested advice); Hill v. Hall, 77 ____ ____

    N.E. 831 (Mass. 1906) (holding a sale invalid for failure to

    obtain disinterested advice). The new Massachusetts Rules of

    Professional Conduct restate the Goldman requirements as a _______

    separate rule, see Rule 1.8,5 and essentially the same rule ___

    ____________________

    4. Under Goldman, a prudent attorney would refrain from _______
    attempting personally to give the required disinterested
    advice. The attorney in Goldman had advised his client not _______
    to enter into the loan agreement, yet the court found that
    "in the circumstances of this case, [the attorney's] full
    disclosure and his advice were not sufficient to immunize him
    from liability." Id. ___

    5. Rule 1.8(a) provides:
    "A lawyer shall not enter into a business
    transaction with a client or knowingly acquire an
    ownership, possessory, security, or other pecuniary
    interest adverse to a client unless:
    "(1) the transaction and terms on which the
    lawyer acquires the interest are fair and
    reasonable to the client and are fully
    disclosed and transmitted in writing to the
    client in a manner which can be reasonably
    understood by the client;

    -16- 16













    has been proposed by the ALI, see Restatement (Third) of the ___ __________________________

    Law Governing Lawyers 207 (Proposed Final Draft No. 1, ______________________

    March 29, 1996) (relying on Goldman and similar cases to _______

    require independent legal advice for business transactions

    between lawyers and clients).6

    Business transactions other than fee agreements

    between lawyers and clients create special conflicts of

    interest that require the precaution of independent advice.

    However, attorneys, like fiduciaries generally, are entitled

    to receive compensation for their services, and may pursue

    their legitimate interests in receiving payment in the

    ordinary fashion. Thus, seeking to enforce a valid fee

    contract is an exception to the general requirement that

    ____________________

    "(2) the client is given a reasonable
    opportunity to seek the advice of independent
    counsel in the transaction; and
    "(3) the client consents in writing thereto."

    6. As proposed by the ALI, Restatement 207 provides: ___________
    "A lawyer may not participate in a business or
    financial transaction with a client, except a
    standard commercial transaction in which the lawyer
    does not render legal services, unless
    "(1) the client has adequate information about
    the terms of the transaction and the risks
    presented by the lawyer's involvement in it;
    "(2) the terms and circumstances of the
    transaction are fair and reasonable to the
    client; and
    "(3) the client consents to the lawyer's role
    in the transaction under the limitations and
    conditions provided in 202 [concerning
    client consent to conflicts of interest] after
    being encouraged, and given a reasonable
    opportunity, to seek independent legal advice
    concerning the transaction."

    -17- 17













    fiduciaries subordinate their interests to those of their

    clients. See generally Restatement (Second) of Agency _____________ _______________________________

    441, 463 (1957) (providing that a principal has a duty to

    compensate his or her agent and that an agent may take action

    in the case of breach); Restatement (Third) of the Law _________________________________

    Governing Lawyers 29, 29A (P.F.D. No. 1, March 29, 1996) _________________

    (providing that a client has an obligation to compensate his

    or her lawyer and that a lawyer may enforce a valid fee

    contract).

    Massachusetts law does not regard the ordinary fee

    contract as a "business transaction between lawyer and

    client" subject to the special requirements of Goldman. See _______ ___

    Coupounas v. Madden, 514 N.E.2d 1316 (Mass. 1987) (affirming _________ ______

    a client's duty to pay a lawyer-accountant and refusing to

    hold invalid notes that client signed for failure to obtain

    independent legal advice); see also Restatement (Third) of ________ _______________________

    the Law Governing Lawyers 207 cmt. a (P.F.D. No. 1, March __________________________

    29, 1996) ("The requirements [for business transactions] do

    not apply to ordinary client-lawyer fee agreements . . . .").

    It would make little sense to require an attorney, embarking

    on representation of a client and entering into an ordinary

    fee agreement, to advise the client to hire another attorney

    to give "independent legal advice" concerning that fee

    agreement.





    -18- 18













    Nevertheless, this case still turns on the rules

    for the regulation of attorney's fees which Massachusetts has

    established to protect clients and to preserve the integrity

    of the bar. Massachusetts has established that a lawyer

    always bears the burden of proof in any proceeding to resolve

    a billing dispute, whether the lawyer appears as a plaintiff

    seeking to recover a fee or as a defendant in a suit for a

    refund. First National Bank of Boston v. Brink, 361 N.E.2d ______________________________ _____

    406, 410 (Mass. 1977) (suit for an accounting and refund of a

    large fee for tax advice); Smith v. Binder, 477 N.E.2d 606 _____ ______

    (Mass. App. Ct. 1985) (suit for an accounting and refund of a

    portion of large retainer fee); see also Restatement (Third) ________ ___________________

    of the Law Governing Lawyers 56(2) (P.F.D. No. 1, March 29, ____________________________

    1996) (following the Brink rule). As the Restatement notes, _____ ___________

    "A lawyer . . . will usually have better access than a client

    to evidence about the lawyer's own services . . . ." Id. at ___

    56 cmt. c. That concern is particularly salient in this

    case, where the items of evidence that Goldstone presents

    consist of cryptic handwritten notations on several thousand

    old file folders.

    To satisfy an attorney's burden of proof under

    Massachusetts law, he or she must provide more than purely

    speculative evidence to support a claim that a client owes a

    particular charge in order to defeat a properly supported

    motion for summary judgment. See Beatty v. NP Corp., 581 ___ ______ _________



    -19- 19













    N.E.2d 1311, 1314-16 (Mass. App. Ct. 1991) (finding evidence

    of an agreement by a client to pay a performance bonus too

    "isolated" to support attorney's claim); accord Davis v. ______ _____

    Glenville Haldi, P.C., 253 S.E.2d 207, 208 (Ga. Ct. App. ______________________

    1979) (rejecting attorney's claim where he introduced "no

    evidence indicating the amount of time spent on the case or

    the amount of work he performed," but only the attorney's own

    opinion that a prospective contingency fee would be $25,000).

    Scanty or speculative evidence concerning the value of legal

    services is insufficient to create a genuine issue for the

    trier of fact. See Beatty, 581 N.E.2d at 1315-16 (summary ___ ______

    judgment appropriate); accord Davis, 253 S.E.2d at 208 ______ _____

    (directed verdict appropriate). Placing the burden of proof

    on the attorney is sensible in light of the difficulty of

    monitoring the attorney's services.

    While Sears is the moving party, it has supported

    its summary judgment motion by pointing to undisputed

    material facts in the record. Now, the burden of proof rests

    with Goldstone to present clear evidence that the bills are

    owed by Sears. "Once the moving party has properly supported

    her motion for summary judgment, the burden shifts to the

    nonmoving party, with respect to each issue on which he has

    the burden of proof, to demonstrate that a trier of fact

    could reasonably find in his favor." DeNovellis v. Shalala, __________ _______

    1997 WL 527912, at *5 (1st Cir. Sept. 2, 1997). Goldstone



    -20- 20













    has failed to demonstrate that a trier of fact could find in

    his favor. The evidence he presented to substantiate the

    bills he submitted for over 15,000 files consists entirely of

    his own interpretation of the handwritten markings contained

    on the outside of the files and his own estimates of the

    amount of time that Sudalter spent on cases stretching over

    fifteen years. He lacks personal knowledge that Sudalter had

    not already billed Sears on these accounts or had determined

    that they were not to be billed.

    On the summary judgment record, Mrs. Sudalter is

    the only competent witness to her late husband's bookkeeping

    practices; Goldstone has no personal knowledge regarding the

    firm's records and never even met Attorney Sudalter.7 See ___

    F.R.C.P. 56(e) ("Supporting and opposing affidavits shall be

    made on personal knowledge . . . and shall show affirmatively

    that the affiant is competent to testify to the matters

    stated therein."). Mrs. Sudalter has testified that it is

    impossible to determine from the old file folders whether


    ____________________

    7. Goldstone also calls our attention to the affidavit of
    Frederick Casson, which was stricken by the district court.
    Goldstone failed to disclose Casson's identity pursuant to
    F.R.C.P. 26(a) at the outset of the litigation. The district
    court ordered the affidavit stricken, the sanction
    established by F.R.C.P. 37(c)(1). The district court's
    decision was well within its discretion. See Rivera-Flores ___ _____________
    v. Bristol-Myers Squibb Caribbean, 112 F.3d 9, 14 (1st Cir. ______________________________
    1997) ("Our review of the district court's discovery-related
    decisions is for abuse of discretion, and we will intervene
    in such matters only upon a clear showing of manifest
    injustice.").

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    Sears owed any money for attorney's fees and costs, that the

    Sudalter firm never intended to submit further bills to Sears

    for files in "dead storage" and that the red stickers on old

    files indicate that the matters were considered "closed."

    Goldstone's only response is to say that Mrs. Sudalter is

    biased against him. But that does not satisfy his burden to

    "set forth specific facts showing that there is a genuine

    issue" for trial. Anderson v. Liberty Lobby, Inc., 477 U.S. ________ ___________________

    242, 248 (1986); DeNovellis, 1997 WL 527912, at *5. A party __________

    cannot create an issue for the trier of fact "'by relying on

    the hope that the jury will not trust the credibility of

    witnesses. . . . There must be some affirmative evidence . .

    . .'" Dragon v. Rhode Island Dep't of Mental Health, ______ ________________________________________

    Retardation and Hospitals, 936 F.2d 32, 35 (1st Cir. 1991) __________________________

    (quoting Wright and Miller, Federal Practice and Procedure: ________________________________

    Civil 2d 2527 (1st ed. 1971) (misquoted as 2528 in _________

    Dragon)). ______

    Goldstone nonetheless urges us to vacate the

    summary judgment for Sears and remand the case in order to

    require Sears to establish its injury by showing the

    impropriety of his bills for each of over 15,000 files. As

    the district judge noted, "[i]t would be perverse for the

    court to hold Sears . . . to a standard the [defendant]

    himself could never achieve." This case illustrates the

    reasons for the Commonwealth's rule that a lawyer always



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    bears the burden to prove that he is owed compensation under

    a valid fee agreement. The burden of proof was not on Sears;

    it was on Goldstone. He has had his opportunity to satisfy

    his burden. While Sears's record keeping practices were

    sloppy at best and Sears does not evoke much sympathy, it is

    the lawyer's burden to justify amounts billed.8 Because

    Goldstone has failed to produce evidence that Sears actually

    owed Sudalter any of the $833,409 that represents Sears's

    payment on the closed files, the district court's damage

    award was proper.9

    ____________________

    8. Goldstone argues that a ruling for Sears means that no
    attorney can recover for his work in the absence of
    contemporaneous time records. The issue is not whether an
    attorney may charge fees in the absence of contemporary time
    records. It is whether a lawyer without personal knowledge
    that a bill is owed has produced sufficient admissible
    evidence to survive summary judgment that the obligation in
    fact exists. We also note that in the purchase of a law
    practice, the lack of adequate billing records to support
    accounts receivable can, of course, be reflected in the
    purchase price.

    9. Goldstone's attorney contended in oral argument that some
    of the $833,409 in bills that Sears paid were not for closed
    files, but for new work that Goldstone performed. However,
    the district court had ordered Goldstone to make an
    accounting of invoices he submitted for fees and costs that
    he claimed were owing to his deceased partner, Eldon B.
    Sudalter, and according to the district court, "[t]he parties
    agree[d] that the relevant sum charged to and paid by Sears
    [was] $833,409. Goldstone & Sudalter's own accountant
    provided that figure as "an accounting of all charges . . .
    for 'closed accounts' . . . ." Goldstone's attorney did not
    dispute that figure at the damages hearing, but instead
    contended that Sears had not shown that all the files had
    previously been billed. Given Goldstone's burden, that fact
    is not material to the damages issue. Goldstone has not
    sustained his argument that part of the $833,409 judgment
    covers bills for work that he himself performed, rather than

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    III. Chapter 93A ___________

    The district court found that the undisputed facts

    established that Goldstone's conduct was "unfair or

    deceptive," in violation of Chapter 93A. This Chapter 93A

    finding, and the finding that Sears suffered harm from that

    violation, entitled Sears to an award of attorney's fees.

    Mass. Gen. Laws ch. 93A, 11; NASCO v. Public Storage, Inc., _____ ____________________

    1997 WL 610055, at *1 (1st Cir. Oct. 8, 1997).

    Chapter 93A applies to attorneys, and unlawful

    billing or other unethical conduct can constitute a Chapter

    93A violation. See Guenard v. Burke, 443 N.E.2d 892, 896 ___ _______ _____

    (Mass. 1982) (reliance on an illegal contingent fee agreement

    to collect a fee violates Chapter 93A); Brown v. Gerstein, _____ ________

    460 N.E.2d 1043, 1051-52 (Mass. App. Ct. 1984) (lawyer's

    unethical deceit toward his clients concerning the status of

    litigation violated Chapter 93A). To establish that no

    genuine issue of material fact existed on the Chapter 93A

    claim, Sears is required to show that the undisputed facts

    reveal that Goldstone's conduct "falls 'within at least the

    penumbra of some common-law, statutory, or other established

    concept of unfairness' or is 'immoral, unethical, oppressive

    or unscrupulous.'" Cambridge Plating Co. v. NAPCO, Inc., 85 ______________________ ___________

    F.3d 752, 769 (1st Cir. 1996) (quoting PMP Assoc., Inc. v. _________________

    Globe Newspaper Co., 321 N.E.2d 915, 917 (Mass. 1975)). ___________________

    ____________________

    bills for Sudalter's work.

    -24- 24













    Goldstone's breach of his obligations in these

    circumstances is sufficient to establish a Chapter 93A

    violation. Cambridge Plating, 85 F.3d at 769; Doucette v. __________________ ________

    Kwiat, 467 N.E.2d 1374 (Mass. 1984) (finding that an _____

    attorney's collection of a fee to which he was not entitled

    under his fee agreement violated Chapter 93A). Furthermore,

    Goldstone admitted to conduct which constitutes unethical

    behavior in skimming his costs off the top of Sears

    collections without Sears's knowledge or consent and in

    violation of his contract. See DR 9-102. Violations of the ___

    rules governing the legal profession are evidence of legal

    malpractice, and are also relevant in Chapter 93A

    determinations. See Fanaras Enterprises, Inc. v. Doane, 666 ___ _________________________ _____

    N.E.2d 1003, 1006 (Mass. 1996); Brown, 460 N.E.2d at 1050, _____

    1052 n.22.

    The district court's finding of a Chapter 93A

    violation does not depend on whether Goldstone knowingly

    devised a scheme to defraud Sears or was merely opportunistic

    and reckless in making the assumptions he did regarding the

    files. Whether or not Goldstone's conduct was knowingly

    fraudulent, the record clearly shows that his conduct fell

    "within at least the penumbra of some common-law, statutory,

    or other established concept of unfairness." Cambridge _________

    Plating, 85 F.3d at 769 (citation and internal quotation _______

    marks omitted). Sears did not seek the double or treble



    -25- 25













    damages that are available for knowing violations of Chapter

    93A, see Mass. Gen. Laws ch. 93A, 11, so the issue of ___

    Goldstone's knowledge is not a "genuine issue of material

    fact" that would defeat summary judgment. The district

    court's award of attorney's fees of $112,000 was warranted.

    Goldstone does not dispute the amount of attorney's fees

    awarded.

    The district court's grant of summary judgment,

    damages and attorney's fees is affirmed. ________



































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