Fanning v. Fed. Trade Comm'n , 821 F.3d 164 ( 2016 )


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  •           United States Court of Appeals
    For the First Circuit
    No. 15-1520
    JOHN FANNING,
    Petitioner,
    v.
    FEDERAL TRADE COMMISSION,
    Respondent.
    PETITION FOR REVIEW OF AN ORDER
    OF THE FEDERAL TRADE COMMISSION
    Before
    Torruella, Lynch, and Barron,
    Circuit Judges.
    Peter F. Carr, II, with whom Pamela C. Rutkowski and Eckert
    Seamans Cherin & Mellott, LLC, were on brief, for petitioner.
    Bradley Grossman, Attorney, Federal Trade Commission, with
    whom Jonathan E. Nuechterlein, General Counsel, Joel Marcus,
    Director of Litigation, Leslie Rice Melman, Assistant General
    Counsel for Litigation, Sarah Schroeder and Boris Yankilovich,
    Attorneys, were on brief, for respondent.
    May 9, 2016
    TORRUELLA,    Circuit          Judge.     Defendant-Appellant        John
    Fanning petitions this court for review of the Federal Trade
    Commission's     ("the    Commission")            summary   decision   finding    him
    personally liable for misrepresentations contained on the website
    Jerk.com in violation of the Federal Trade Commission Act ("FTC
    Act").    We agree with the Commission's findings that Jerk.com
    materially     misrepresented         the    source    of   its   content   and   its
    membership benefits.        Nonetheless, we agree with Fanning that
    portions of the Commission's remedial order are overbroad.                         We
    affirm   the     finding    of        liability       and   the    remedial   order
    recordkeeping provisions and order acknowledgment requirement.
    Because we conclude the remedial order's compliance monitoring
    provisions as to Fanning are overbroad, we vacate that portion of
    the Commission's order and remand for proceedings consistent with
    this opinion.
    I.    Background1
    In 2009, Fanning founded Jerk LLC ("Jerk") and Jerk.com.2
    From 2009 to 2014, Jerk operated Jerk.com.3
    1   Unless otherwise noted, the facts in this case are undisputed.
    2  Jerk also operated Jerk.be and Jerk.org. For simplicity, we
    refer to these websites collectively as Jerk.com.
    3   Jerk.com ceased operation in 2014.
    -2-
    Jerk.com was a self-proclaimed reputation management
    website.    Its homepage greeted users by asking them if they were
    "[l]ooking for the latest scoop on a world filled with jerks" and
    stated   that   "millions"   of   people    "use[d]   Jerk    for   important
    updates, business, dating, and more."          The homepage listed several
    benefits Jerk.com offered, including tracking one's own and other
    people's reputations, "enter[ing] comments and reviews for [other]
    people,"    "[h]elp[ing]     others    avoid    the   wrong   people,"   and
    "prais[ing] those who help you."
    Jerk.com's main feature was its profile pages.               Each
    page corresponded with a particular individual and displayed that
    person's name.     The profiles allowed users to vote on whether
    someone was a "Jerk" or "not a Jerk" and displayed the total number
    of "Jerk" and "not a Jerk" votes received.            Jerk.com users could
    also post anonymous reviews about a person, which were visible on
    that person's profile page.            By 2010, Jerk.com contained 85
    million profiles pages.        Very few of these profile pages had
    reviews posted and those reviews that were posted were largely
    derogatory.
    Jerk.com also had a "Remove Me!" page, which stated that
    individuals could "manage [their] reputation and resolve disputes"
    regarding     content   on   their    profile    pages   through     a   paid
    subscription.    The "Remove Me!" page contained a link to a separate
    -3-
    subscription page where users could enter their billing and credit
    card information to purchase a $30 membership.        The subscription
    page reiterated that only paid members could "create a dispute"
    about the content of a profile.
    Despite its large number of profile pages, Jerk.com had
    relatively few users.     Jerk.com had a "Post a Jerk" page that
    allowed users to create a profile for themselves or others by
    entering a person's first and last name, e-mail address, university
    affiliation, and location.      But Jerk created the vast majority of
    profiles by using a computer program that populated profile pages
    with names, photos, and other content obtained from searching
    Facebook -- a fact Jerk.com did not disclose on any of its pages.
    In   April    2014,     the    Federal   Trade   Commission's
    enforcement arm ("FTC") filed a two-count administrative complaint
    charging Jerk and Fanning with engaging in "deceptive acts or
    practices in or affecting commerce" in violation of section 5(a)
    of the FTC Act.   15 U.S.C. § 45(a)(2).       The first count alleged
    that Jerk.com misrepresented the source of its content by claiming
    that it was entirely user generated.         The second count alleged
    that Jerk.com misrepresented the benefits of purchasing a $30
    membership.
    The FTC moved for summary decision (the administrative
    equivalent of summary judgment) on both counts in September 2014.
    -4-
    The Commission granted the motion on both counts and found Fanning
    personally liable4 for Jerk's misrepresentations.                       The Commission
    also issued an order enjoining Jerk and Fanning from making certain
    misrepresentations          and     imposing     monitoring       and    recordkeeping
    requirements.        Fanning (but not Jerk) filed this timely petition.
    II.   Liability
    The    FTC    Rules    of   Practice    and   Procedure       allow   the
    Commission to grant "summary decision," which is reviewed under
    the same standard as summary judgment before a district court.
    See 16 C.F.R. § 3.24(a)(2); P.R. Aqueduct & Sewer Auth. v. EPA, 
    35 F.3d 600
    ,    607    (1st    Cir.    1994).      Under     the    summary    judgment
    standard, we "draw all reasonable inference in favor of the non-
    moving party," but disregard "conclusory allegations, improbable
    inferences,     and        unsupported    speculation."            Méndez-Aponte    v.
    Bonilla, 
    645 F.3d 60
    , 64 (1st Cir. 2011) (quoting Del Toro Pacheco
    v. Pereira, 
    633 F.3d 57
    , 62 (1st Cir. 2011)).                       This court then
    asks whether a reasonable decision maker could conclude there was
    4  Fanning makes some statements in his brief proclaiming that he
    was merely an advisor to Jerk. In no part of his brief, however,
    does Fanning state that he is petitioning for review of the
    Commission's finding of personal liability, nor does he develop
    any arguments about why the Commission's finding was wrong. We
    therefore view this argument as waived.         See Rodríguez v.
    Municipality of San Juan, 
    659 F.3d 168
    , 175 (1st Cir. 2011)
    (finding waived claims that are "adverted to in a cursory fashion,
    unaccompanied by developed argument").
    -5-
    no "genuine issue of material fact" that "may affect the outcome
    of the case."        P.R. 
    Aqueduct, 35 F.3d at 605
    .                Nonetheless,
    judicial review of FTC findings is deferential.              See Kraft, Inc.
    v. FTC, 
    970 F.2d 311
    , 316 (7th Cir. 1992).            Although "the words
    'deceptive practices' set forth a legal standard" and "must get
    their final meaning from judicial construction," "the Commission
    is often in a better position than are courts to determine when a
    practice is 'deceptive'" and "the Commission's judgment is to be
    given great weight by reviewing courts."          FTC v. Colgate-Palmolive
    Co., 
    380 U.S. 374
    , 385 (1965).
    In   determining   whether     a   defendant    has     engaged     in
    deceptive acts or practices, the Commission uses a three-part test
    considering (1) "what claims are conveyed;" (2) "whether those
    claims    are    false,   misleading,    or    unsubstantiated;"         and   (3)
    "whether the claims are material to prospective consumers."                    POM
    Wonderful, LLC v. FTC, 
    777 F.3d 478
    , 490 (D.C. Cir. 2015); see
    also 
    Kraft, 970 F.2d at 314
    ; Novartis Corp., 127 F.T.C. 580, 679
    (1999).   As explained below, Jerk.com contained false and material
    statements about the source of its content and the benefits of a
    paid   membership    such   that   the   Commission's      grant    of   summary
    decision was proper.
    -6-
    A.   Count I
    Under Count I, the FTC alleged that Jerk.com contained
    material misrepresentations that its content was user generated.
    We agree.
    1.   The Misrepresentation
    Fanning does not dispute that if Jerk.com claimed all of
    its profile pages were user generated, that claim would be false.
    Rather, he argues that Jerk.com made no such claim.   In determining
    whether a claim has been made, the Commission looks at the "overall
    net impression," POM 
    Wonderful, 777 F.3d at 490
    (quoting 
    Kraft, 970 F.2d at 314
    ), left with "consumers acting reasonably under the
    circumstances," 
    id. (quoting Thompson
    Med. Co., 104 F.T.C. 648,
    788 (1984)).
    "Claims can either be express or implied."     Novartis,
    127 F.T.C. at 680.    "[I]mplied claims fall on a continuum, ranging
    from the obvious to the barely discernable."      
    Kraft, 970 F.2d at 319
    ; see also Novartis, 127 F.T.C. at 680; Thompson Med. Co., 104
    F.T.C. at 788-89.     Although the Commission may look at extrinsic
    evidence of consumer perceptions to guide its interpretation, this
    is not required.     
    Kraft, 970 F.2d at 319
    -20. "When confronted with
    claims that are implied, yet conspicuous, . . . common sense and
    administrative experience provide the Commission with adequate
    tools to make its findings."     
    Id. at 320.
    -7-
    Moreover, the Commission need not find that all, or even
    a majority, of consumers found a claim implied.                 The Commission
    has previously stated that if "a[] [claim] conveys more than one
    meaning, only one of which is misleading, a seller is liable for
    the    misleading          interpretation        even    if      nonmisleading
    interpretations are possible."           Telebrands Corp., 140 F.T.C. 278,
    291 (2005), aff'd, 
    457 F.3d 354
    (4th Cir. 2006).                 Liability may
    be imposed if "at least a significant minority of reasonable
    consumers [would be] likely to take away the misleading claim."
    
    Id. Starting with
    Jerk.com's content, the Commission viewed
    Jerk.com's references to its "millions" of users; its disclaimers
    that it could not be held liable for content because its content
    reflected the views of its users; and the "Post a Jerk" page
    inviting     users   to    create    profile    pages   as    creating   a   "net
    impression" that implied Jerk.com contained wholly user generated
    content. 5    Based   on    its     logical    interpretation    of   Jerk.com's
    5  Fanning also argues that the Commission violated his due process
    rights by finding an implied misrepresentation when the FTC's
    motion for summary decision focused primarily on an express
    misrepresentation theory. As Fanning conceded at oral argument,
    the FTC's complaint and motion for summary decision contained
    references to both implied and express misrepresentations.       We
    therefore find no merit in his claim that he lacked notice that
    the Commission could impose liability based on an implied
    misrepresentation theory.
    -8-
    content, we see no basis for setting aside the Commission's
    conclusion that at least a significant minority of users could
    reasonably view Jerk.com as claiming its content was wholly user
    generated.
    Fanning's   main    argument   is   that   the   statements   on
    Jerk.com's "About Us" page that the Commission relied upon were
    "part of standard terms and conditions of use" such that "[n]o
    reasonable consumer . . . could possibly have been misled to
    believe that all content [on Jerk.com] was created by individual
    'users.'"     Jerk.com's "About Us" page was divided into twelve
    sections, three of which stated that users were responsible for
    the content they posted.6          Subsection 2 of that page, "Online
    Conduct," restricted what users could post on profiles pages and
    stated that Jerk.com users agreed to be "solely responsible for
    the content or information [they] publish[ed] or display[ed]."
    Subsection    4,   "Online      Content,"   stated   "[o]pinions,   advice,
    statements, offers or other information or content" on Jerk.com
    were "those of their respective authors and not of Jerk LLC."
    Subsection 5, "Removal of Information," told users they were
    6   The other nine sections discussed limitations on Jerk's
    liability ("Indemnity," "Disclaimer of Warranty," and "Limitation
    of Liability"), privacy policy ("Information Supplied by You"),
    and general legal terms ("Proprietary Rights," "Membership Terms
    & Conditions," "State by State Variations," "General Provisions,"
    and "Copyright Policy").
    -9-
    "solely   responsible        for   the   content    of   [their]   postings    on
    jerk.com."
    Fanning is correct that the disclaimers on the "About
    Us"   page       would     be   insufficient       to    support   an   implied
    misrepresentation claim standing on their own.              But the Commission
    did not view these statements in isolation -- rather, it looked at
    statements made throughout Jerk.com and noted that the statements
    on the "About Us" page contributed to an overall net impression
    that all content was user generated.            Even if the "About Us" page
    generally consisted of legal disclaimers, the Commission focused
    its analysis on Jerk.com's homepage and "Post a Jerk" pages.                  The
    Commission viewed Jerk.com's homepage, referencing its "millions"
    of existing users, as "introduc[ing] the website as a vibrant
    source    of    user     participation    and   social    interaction."       The
    Commission also noted that the benefits Jerk.com advertised on its
    homepage -- "[e]nter[ing] comments and reviews for people you
    interact with," "[h]elp[ing] others avoid the wrong people," and
    "[p]rais[ing] those who help you" -- all "convey[ed] the essential
    message that Jerk.com is based on content generated by its users."
    This message, the Commission continued, was "further underscored
    by the 'Post a Jerk' feature which invited consumers to post
    profiles of other individuals to the site."                 Only after noting
    these features did the Commission cite the statements on Jerk.com's
    -10-
    "About Us" page as also enforcing the impression Jerk.com's content
    was user generated.
    As the Commission concluded, these pages all "sp[oke] in
    terms of user-posted content."      Moreover, even if Jerk.com never
    expressly    represented   that   its    profile   pages   were   created
    exclusively by users, it never expressly stated how the pages were
    created.    The only information regarding the origin of the profile
    pages was the "Post a Jerk" page allowing users to create profiles
    for other people.7    Given Jerk.com's emphasis on user-generated
    content and the lack of information to the contrary, reasonable
    consumers   could   conclude   other    Jerk.com   users   created   their
    profile pages.
    7  Fanning briefly suggests that Jerk.com disclosed the source of
    its content in the "Remove Me" page. That page stated "No one's
    profile is ever removed because Jerk is based on searching free
    open internet searching databases and it's not possible to remove
    things from the Internet."    Disclaimers, however, can mitigate
    false statements only if "they are sufficiently prominent and
    unambiguous to change the apparent meaning of the claims and to
    leave an accurate impression."     FTC v. Direct Mktg. Concepts,
    Inc., 
    624 F.3d 1
    , 12 (1st Cir. 2010) (quoting 
    Removatron, 884 F.2d at 1497
    ).      As discussed above, Jerk.com contained several
    statements on its homepage and "About Us" page (those pages that
    described Jerk.com for users) stating its content was user
    generated.    The single statement on a separate page is not
    prominent enough to counteract these statements. Thus, we agree
    with the Commission that the ambiguous language on the "Remove Me"
    page did little to dispel the net impression that Jerk.com's
    content was entirely user generated.
    -11-
    The Commission's interpretation is further bolstered by
    extrinsic   evidence. 8     Consumers      complained    to   the   FTC    about
    Jerk.com and in many of these complaints, consumers stated concern
    that someone they knew created their profile page.            The Commission
    need only rely on "its own reasoned analysis" in determining
    whether a claim has been made, 
    Kraft 970 F.2d at 319
    , but this
    additional evidence is further proof that reasonable consumers
    believed Jerk.com claimed its content was user generated.                    In
    light of this record, we see no genuine issue of material fact as
    to whether Jerk.com contained an implied misrepresentation about
    the source of its content.
    2.   Materiality
    The FTC Act imposes liability for misrepresentations
    only if they are material.        See POM 
    Wonderful, 777 F.3d at 490
    .
    "A claim is considered material if it 'involves information that
    is important to consumers and, hence, likely to affect their choice
    of, or conduct regarding a product.'"            
    Kraft, 970 F.2d at 322
    (quoting Cliffdale Assocs., 103 F.T.C. 110, 165 (1984)).                    The
    Commission presumes materiality with at least four types of claims:
    (1)   express    claims;   (2)   intended   implied     claims;     (3)   claims
    8  Based on the adequacy of the record to support the other findings
    made, we do not analyze the contention that Jerk and Fanning fully
    intended to convey at least implicitly that profiles were user
    generated.
    -12-
    involving health or safety; and (4) claims pertaining to a central
    characteristic of the product about "which reasonable consumers
    would be concerned."          Id.; see Cliffdale Assocs., 103 F.T.C. 110
    (1984)      (noting    that     "information       pertaining      to   the       central
    characteristic        of   the   product     or     service     will    be    presumed
    material").
    Fanning      argues    that     the     Commission        relied       upon
    "advertising cases" in which "consumers made product purchasing
    decisions     in   reliance      upon   purported        implied   representations
    within the advertisements at issue," and that nothing on Jerk.com
    could be construed as an advertisement.                  There is no requirement
    that a misrepresentation be contained in an advertisement.                            The
    FTC   Act    prohibits      "deceptive      acts    or    practices,"        15   U.S.C.
    § 45(a)(2) (emphasis added), and we have upheld the Commission
    when it imposed liability based on misstatements not contained in
    advertisements, see, e.g., Sunshine Art Studios, Inc. v. FTC, 
    481 F.2d 1171
    , 1173-74 (1st Cir. 1973) (finding FTC Act violation based
    on company's practice of sending customers excess merchandise and
    using "a fictitious collection agency to coerce payment").                         We see
    no reason why it would not be a deceptive act or practice to place
    misrepresentations         on    websites      if    those      misrepresentations
    "affect[ed] [consumers'] choice of, or conduct" regarding the
    website.     
    Kraft, 970 F.2d at 322
    .
    -13-
    On this point, Fanning does not provide us with any
    arguments as to why the Commission concluded incorrectly that
    consumers          altered     their      behavior         based     on         Jerk.com's
    misrepresentation          that   its   content      was    user    generated.        The
    Commission concluded that a presumption of materiality applied
    because       Jerk.com        misrepresented          one      of        its       central
    characteristics.           We see no logical gap in the Commission's view
    that the source of profile pages goes to a central characteristic
    of a social networking website.               A consumer's belief that Jerk.com
    had many users or that an acquaintance made his or her profile
    page would influence that consumer's decision to use Jerk.com or
    purchase a membership.            The Commission also cited evidence that
    some consumers, in fact, purchased memberships from Jerk.com based
    on concerns that someone they knew created their profile pages and
    it would be seen by others.             We thus conclude summary decision was
    proper on Count I.
    B.    Count II
    We    also     agree     with    the   Commission          that    Jerk.com
    contained material and false statements about the benefits of its
    $30    paid   membership.            Jerk.com's      "Remove       Me"    and    "billing
    information" pages stated that a $30 paid membership would allow
    users to "manage [their] reputation and "create a dispute" about
    the content of a profile page.                As the Commission found, Jerk.com
    -14-
    expressly represented that a $30 membership would allow users to
    contest and potentially remove negative reviews on their profile
    pages.
    Fanning has failed to create a genuine dispute about the
    falsity    of    this     claim.    Two    FTC   investigators       paid    the    $30
    membership fee and never received any communication from Jerk.
    The FTC received numerous complaints stating the same.                        Fanning
    adduces no evidence showing Jerk.com provided services to (or even
    communicated with) users who paid the membership fee.                       He argues
    only that there was a factual dispute about whether Jerk or Fanning
    engaged in a "pattern [or] practice . . . to take money from
    consumers       without    providing     benefits     as    promised."       Fanning,
    however, fails to cite any evidence to the contrary -- the record
    is bereft of any evidence that Jerk.com provided even one paid
    member the opportunity to contest information on a profile page.
    There is no evidence suggesting the people who paid but received
    no   benefits      were    an   aberration       or   mistake.       "[C]onclusory
    allegations . . . are insufficient to defeat summary judgment" and
    Fanning has failed to provide more than that.                         Margarian v.
    Hawkins,    
    321 F.3d 235
    ,   240    (1st   Cir.      2003)   (quotation      mark
    omitted).
    We     also     conclude      Jerk.com's       misrepresentation        was
    material.       As the Commission found, this misstatement triggers two
    -15-
    separate presumptions of materiality -- it was both express and
    about a central characteristic of the $30 membership.   See 
    Kraft, 970 F.2d at 322
    .    The Commission also found ample evidence that
    the misrepresentation affected consumer behavior, as reflected in
    the numerous complaints from consumers stating they paid the
    membership fee so that they could have their profiles (or reviews
    contained therein) removed.    We find summary decision proper on
    Count II as well.
    III.   The FTC's Order
    Even if the Commission properly held him liable, Fanning
    argues that the Commission's injunctive order against him is
    overbroad on both statutory and First Amendment grounds.   In Part
    I of its order, the Commission enjoins Jerk and Fanning from
    misrepresenting the "source of any content on a website" and "the
    benefits of joining any service."       Fanning argues that this
    provision abridges his First Amendment right to free speech.    In
    addition, the Commission subjects Fanning to several monitoring
    and reporting provisions, which Fanning challenges as overbroad.
    The Commission may enter a cease and desist order if it
    finds that a method of competition or practice violates other parts
    of the FTC Act.     15 U.S.C. § 45(b).      The Supreme Court has
    interpreted the FTC Act as giving the Commission "wide discretion
    in determining the type of order that is necessary to cope with
    -16-
    the unfair practices found."            
    Colgate-Palmolive, 380 U.S. at 391
    .
    Thus, the Commission may "frame its order broadly enough to prevent
    respondents from engaging in similarly illegal practices" in the
    future.       
    Id. at 395.
          The Court has similarly held that "the
    Commission is not limited to prohibiting the illegal practice in
    the precise form in which it is found to have existed in the past.
    If the Commission is to attain the objectives Congress envisioned
    . . . it must be allowed effectively to close all roads to the
    prohibited goal."         FTC v. Ruberoid Co., 
    343 U.S. 470
    , 473 (1952).
    A.    Injunction on Misleading Speech
    We   find    no   merit    to    Fanning's    objections   to     the
    Commission's        order       enjoining        him       from     making      any
    misrepresentations about the "source of any content on a website"
    and    "the    benefits    of   joining   any    service."        Fanning's    only
    objection to this provision is on First Amendment grounds.                      The
    First Amendment, however, does not protect misleading commercial
    speech.       Cent. Hudson Gas & Elec. Corp. v. Pub. Serv. Comm'n of
    N.Y., 
    447 U.S. 557
    , 563 (1980); see also Wine & Spirits Retailers,
    Inc. v. Rhode Island, 
    481 F.3d 1
    , 8 (1st Cir. 2007) ("[A]dvertising
    that    is    actually     misleading     'may   be    prohibited    entirely.'"
    (quoting In re R.M.J., 
    455 U.S. 191
    , 203 (1982))).
    Fanning     counters      that     the   Commission      erred     by
    categorizing the content of Jerk.com as commercial speech because
    -17-
    it "did not solely involve economic interests."               Even if Jerk.com
    did not contain only commercial speech, the Commission's order
    explicitly    states     Fanning   may    not    engage    in    two     types    of
    misrepresentations "in connection with the marketing, promoting,
    or offering for sale of any good or service."                     This language
    unambiguously limits the order's reach to commercial speech.
    In   the   alternative,     Fanning    argues      that    commercial
    speech is still subject to First Amendment protection.                    Although
    that statement is true, as we previously noted, the First Amendment
    does   not   protect    misleading     commercial      speech.         Contrary   to
    Fanning's     assertions,    the     Commission's       order     reaches     only
    misrepresentations.         We   recognize      that    the   First      Amendment
    requires the Commission's order to have a "'reasonable fit' between
    the restriction and the government interest it serves," but that
    requirement has been satisfied.          
    Id. at 117
    (quoting Bd. Of Trs.
    v. Fox, 
    492 U.S. 469
    , 480 (1989)).              The Commission limited its
    injunction to misrepresenting a website's source of content and
    the benefits of joining a service, the two violations related to
    its findings regarding Jerk.com.            We therefore uphold Part I of
    the Commission's order.
    B.   Monitoring Provisions
    More problematic, however, are the order's monitoring
    provisions.       We may interfere with a Commission order if "the
    -18-
    remedy selected bears no reasonable relation to the unlawful
    practices found to exist," Removatron Int'l Corp. v. FTC, 
    884 F.2d 1489
    , 1499 (1st Cir. 1989) (quoting FTC v. Nat'l Lead Co., 
    352 U.S. 419
    , 428 (1957)), or "the order's prohibitions are not
    sufficiently    'clear    and   precise       in   order   that   they   may   be
    understood by those against whom they are directed,'" 
    id. (quoting Colgate-Palmolive,
          380    U.S.     at    392).        On    this   former
    reasonableness prong, we have found seven factors as instructive
    in guiding our analysis:
    (1) the deliberateness of the violation; (2) the
    violator's past record . . . ; (3) the adaptability
    or transferability of the unfair practice to other
    products;   (4)   the   seriousness    of   potential
    violations, including health hazards; (5) the length
    of time the deceptive ad [or practice] has been used;
    (6) the difficulty for the average consumer to
    evaluate such claims through personal experience;
    and (7) whether the pervasive nature of government
    regulation of the product at issue is likely to
    create a climate in which questionable claims have
    all the more power to mislead.
    
    Id. (quotations marks
    and citations omitted).               We evaluate these
    factors using a "sliding scale" approach.              Telebrands 
    Corp., 457 F.3d at 358-59
    .     "[N]o single factor [is] determinative" and the
    "more egregious the facts with respect to a particular element,
    the less important it is that another negative factor be present."
    
    Removatron, 884 F.2d at 1499
    (second alteration in original)
    (quoting Sterling Drug, Inc. v. FTC, 
    741 F.2d 1146
    , 1155 (9th Cir.
    1984)).
    -19-
    Parts III, IV, and VI of the Commission's order contained
    various monitoring provisions and Fanning challenges them all.              We
    address their validity in turn.
    1.   Recordkeeping Provisions
    Part   III   of   the   FTC   order   contains    two    monitoring
    provisions for which Fanning now seeks review.               First, Fanning
    challenges the provision requiring him to "maintain" and "make
    available" "advertisements and promotional materials containing
    any representation covered by [the] order" for a period of five
    years.    Fanning argues that compliance with this provision is
    "unmanageable" and "nonsensical" because Jerk.com did not contain
    any   advertisements    or   promotional    material.       Second,    Fanning
    argues that the Commission's requirement that he notify it of any
    "[c]omplaints or inquiries relating to any website or other online
    service" for a period of five years are overly punitive in light
    of the Commission's finding of an implied misrepresentation.
    We     conclude    these      recordkeeping      provisions     are
    reasonably related to Fanning's FTC Act violations.                They ensure
    the Commission will know about Fanning's other business ventures,
    how Fanning portrays them to the public, and how the public
    perceives them.     These requirements are also tied to the subject
    matter of Fanning's violation -- misrepresenting the source of
    Jerk.com's content and the benefit of its membership subscription.
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    Under    the        Commission's         order,     Fanning     need   only     maintain
    advertisements and promotional material containing representations
    about the content on a website or the benefits of joining a
    service.       These monitoring provisions seem particularly reasonable
    based    on    "the      adaptability       or    transferability      of     the   unfair
    practice to other products."                 
    Removatron, 884 F.2d at 1499
    .             As
    the Commission noted, Jerk.com appeared under different domain
    names.        Fanning also started a similar website called "Reper"
    while running Jerk.com.               The ease with which Jerk.com's practices
    could be transferred to other websites weighs in favor of requiring
    Fanning to comply with some reporting requirements.
    Moreover,         we   reject      Fanning's    contention      that    the
    complaint monitoring provision must be invalidated because it is
    disproportionate to an implied misrepresentation claim.                         Although
    Jerk.com contained only an implied misrepresentation of the source
    of its content, it expressly misrepresented the benefits of paying
    for a membership subscription.                   The deliberateness of Jerk.com's
    express representation that it provided membership services also
    favors allowing the Commission to engage in tailored monitoring.
    2.    Order Acknowledgment & Compliance Monitoring
    Finding       the      Commission's      recordkeeping         provisions
    reasonable,         we    turn     our   attention     to     the   broader    reporting
    requirements.            Part IV of the order requires Fanning to give "a
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    copy    of   [the    Commission's]      order    to    all    current    and    future
    principals, officers, directors, and managers, and to all current
    and     future      employees,      agents,      and    representative          having
    responsibilities with respect to the subject matter of [the] order,
    and shall secure from each such person a signed and dated statement
    acknowledged receipt" for a period of twenty years.                            Fanning
    argues this provision is "overly-broad" and does not serve a
    legitimate government interest.           Part VI of the order, "compliance
    monitoring," requires Fanning to "notify the Commission of . . .
    his affiliation with any new business or employment," and submit
    information including the new business's "address and telephone
    number and a description of the nature of the business" for a
    period of ten years.           Fanning argues that requiring him to report
    all "affiliation[s]" with any business venture is both overly vague
    and onerous.        He also argues that this reporting lacks a reasonable
    relation to his violation.
    Although we uphold the order acknowledgment provisions,
    we     conclude     the    compliance     monitoring         provisions       are   not
    reasonably       related   to    Fanning's      violation.       In     response    to
    Fanning's argument that the order acknowledgment provisions are
    overly broad, the Commission notes that Fanning need only notify
    individuals       who   have    responsibilities       related    to    the    subject
    matter of its order.            As with the recordkeeping provisions, we
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    view the transferability of Jerk.com's deceptive practices and the
    deliberateness of Fanning's violations as key.                             Distribution of
    the order to individuals with related responsibilities puts them
    on   notice    of    the    prohibited          conduct    and    thus         makes   it    more
    difficult     for    Fanning        to    receive        assistance        in     replicating
    Jerk.com's deceptive practices.                  Rather than serving no legitimate
    government interest, as Fanning claims, the order acknowledgment
    provisions are permissible fencing-in provisions that help "close
    all roads to the prohibited goal."                     
    Ruberoid, 343 U.S. at 473
    .
    In contrast, Fanning's compliance monitoring provisions
    do not contain a similar restriction.                       Fanning must notify the
    Commission      of    all    business           affiliations         and       employment      --
    regardless     of    whether       or     not    the     affiliate        or    employer     has
    responsibilities relating to the order.                        Notably, the compliance
    monitoring provisions applicable to Jerk require it to report only
    those   changes      in     its    structure       "that       may    affect       compliance
    obligations      arising          under     this       order."          Both       the      order
    acknowledgment and Jerk's compliance monitoring provisions are
    tied to Jerk.com's FTC Act violations.                            Fanning's compliance
    monitoring     provisions          are    the     only    parts      of     the    order      not
    containing such a requirement of relevance.                          When asked at oral
    argument,     the    Commission          conceded       that     this      provision        would
    ostensibly require Fanning to report if he was a waiter at a
    -23-
    restaurant.   The only explanation offered by the Commission for
    this breadth is that it has traditionally required such reporting.
    The Commission cites several district courts approving proposed
    orders by the FTC containing similar provisions.       The orders,
    however, are not only less onerous 9 than the one imposed on
    Fanning, but also almost entirely bereft of analysis that might
    explain the rationale for such a requirement. 10      Without any
    9  The Commission cites several orders that require individuals to
    report any change of business and that business's contact
    information for twenty years. See FTC v. HES Merchant Servs. Co.,
    No. 6:12-cv-1618, 
    2015 WL 892394
    , at *8 (M.D. Fla. Feb. 11, 2015)
    (requiring defendant to report change in title or role and identify
    name, physical address, and any Internet address of the business
    for twenty years); FTC v. Wellness Support Network, Inc., No. 10-
    cv-4879, 
    2014 WL 644749
    , at *20-22 (N.D. Cal. Feb. 19, 2014)
    (same); FTC v. Ivy Capital, Inc., No. 2:11-cv-283, ECF No. 409, at
    17 (D. Nev. July 5, 2013), aff'd in part and vacated and remanded
    in part on unrelated grounds, 
    616 F. App'x 360
    (9th Cir. 2015)
    (same); FTC v. John Beck Amazing Profits LLC, No 2:09-cv-4719, ECF
    No. 643, at 27-28 (C.D. Cal. Aug. 21, 2012) (same); FTC v.
    Navestad, No. 09-cv-6329, 
    2012 WL 1014818
    , at *11 (W.D.N.Y.
    Mar. 23, 2012) (same). Those orders that do require individuals
    to also provide descriptions of their employers and business last
    only for three to five years. See FTC v. Neovi, No. 3:06-cv-1952,
    ECF No. 118, at 10 (S.D. Cal. Jan. 7, 2009) (requiring defendant
    to report change in employment with name, address, and description
    of business for five years); FTC v. Pac. First Benefit, 472 F.
    Supp. 2d 981, 988 (N.D. Ill. 2007) (requiring defendant to report
    name, address, and description of employment or business for five
    years); FTC v. Gill, 
    71 F. Supp. 2d 1030
    , 1051 (C.D. Cal. 1999)
    (requiring defendant to report name, address, and description of
    employment or business for three years).
    10 Of the cited cases, only FTC v. Wellness Support Network, Inc.
    contains an explanation for the compliance reporting requirements.
    The defendants in that case made misleading representations about
    diabetes products over the course of eight years.         Wellness
    Support, 
    2014 WL 644749
    , at *2. The district court concluded that
    -24-
    guidance from the Commission, we cannot find these provisions are
    reasonably related to Fanning's violation.       As a result, we
    conclude the Commission's order, in this respect, must be vacated
    and remanded.
    IV.   Conclusion
    We affirm the Commission's entry of summary decision as
    to liability and all provisions of its remedial order except for
    compliance monitoring as to Fanning.     As to that, we vacate and
    remand that portion of its order for proceedings consistent with
    this opinion.   The parties shall bear their own costs.
    Vacated and Remanded.
    lengthy monitoring was necessary because the defendants had been
    "personally involved in serious violations of the FTC Act over a
    period of many years." 
    Id. at *22.
    The district court simply
    states that the Commission must know the defendant's business
    affiliation "in order. . . to monitor Defendants' compliance."
    
    Id. We do
    not find this bare analysis persuasive.
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