Stop & Shop v. Federal Insurance Co ( 1998 )


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  • USCA1 Opinion





    United States Court of Appeals
    For the First Circuit

    _____________________________


    No. 97-1678

    THE STOP & SHOP COMPANIES, INC.,

    Plaintiff, Appellee,

    v.

    FEDERAL INSURANCE COMPANY,

    Defendant, Appellant.

    ____________________


    No. 97-1784

    THE STOP & SHOP COMPANIES, INC.,

    Plaintiff, Appellant,

    v.

    FEDERAL INSURANCE COMPANY,

    Defendant, Appellee.

    ____________________

    APPEALS FROM THE UNITED STATES DISTRICT COURT

    FOR THE DISTRICT OF MASSACHUSETTS

    [Hon. Patti B. Saris, U.S. District Judge] ___________________

    ____________________

    Before

    Selya, Circuit Judge, _____________
    Coffin, Senior Circuit Judge, ____________________
    and Stahl, Circuit Judge. _____________

    ____________________



















    Leonard F. Clarkin with whom Harry C. Beach was on brief for __________________ ______________
    Federal Insurance Company.
    Joseph L. Kociubes with whom Victor H. Polk, Jr., and Denise __________________ ___________________ ______
    Jefferson Casper were on brief for The Stop & Shop Companies, ________________
    Inc.
    Michael Roster, Michael H. Hudnall, Robert A. Lewis, and ______________ __________________ _______________
    William Carpenter on brief for Stanford University Hospital, _________________
    amicus curiae.
    ____________________

    February 12, 1998
    ____________________









































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    COFFIN, Senior Circuit Judge. This is an insurance coverage ____________________

    dispute involving a crime insurance policy issued by Federal

    Insurance Company ("Federal") to Stop & Shop Companies, Inc.

    ("Stop & Shop"). Federal appeals the district court's finding

    that it must indemnify Stop & Shop for loss arising out of theft

    by officers of Hamilton Taft & Company ("Hamilton Taft"), a

    company employed by Stop & Shop to process and pay taxes.

    Federal also challenges the district court's calculation of

    damages, and Stop & Shop cross-appeals denial of its attorney's

    fees. We conclude that the authorized representative exclusion

    in the crime insurance policy bars recovery by Stop & Shop. We

    therefore reverse the district court's holding that Federal must

    indemnify Stop & Shop, and leave the attorney's fees decision

    intact.



    FACTUAL AND PROCEDURAL BACKGROUND

    The material facts are essentially undisputed. In February

    1990, Stop & Shop purchased a crime insurance policy from Federal

    which provided coverage for "direct losses caused by the . . .

    disappearance, wrongful abstraction or Computer Theft of Money

    and Securities . . . ."1 The policy excluded coverage for loss

    due to the "[t]heft or any other fraudulent, dishonest or

    criminal act . . . by any [e]mployee, director, trustee or
    ____________________

    1Insuring Clause 2 provides coverage for such loss within or
    from the premises or banking premises; insuring clause 3 provides
    for coverage from such loss "outside the premises, while being
    conveyed by the Insured, . . . or any other person duly
    authorized by the Insured to have custody thereof. . . ."

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    authorized representative of the Insured whether acting alone or

    in collusion with others." Because we find that the issue in

    this case turns on the exclusion clause, we detail only briefly

    the somewhat unusual circumstances surrounding the losses

    suffered by Stop & Shop.

    Stop & Shop entered into a tax service agreement in 1987

    with Hamilton Taft, by which Stop & Shop would deposit funds with

    Hamilton Taft and Hamilton Taft would then use these funds to

    remit timely payments to taxing authorities on behalf of Stop &

    Shop. The agreement allowed Hamilton Taft to commingle Stop &

    Shop funds with deposits from other customers and to use the

    money for its own investments and expenses so long as tax

    payments owed by Stop & Shop were made when due. In 1989, Connie

    Armstrong assumed control of the company, becoming Hamilton

    Taft's sole shareholder, director and chief executive officer.

    In 1990, Stop & Shop renewed its contract with Hamilton

    Taft, after making certain revisions. These included changing

    the language, "This agreement may not be assigned to persons who

    are not employees of Hamilton Taft" to "This agreement may not be

    assigned by Hamilton Taft."

    In the relevant period for this case, Stop & Shop had tax

    payments due on October 18, 1990, October 25, 1990, January 17,

    1991, and January 24, 1991, totalling $5,257,474 for October, and

    $7,632,269 for January. On these dates, Hamilton Taft employees

    prepared the checks and recorded them as payments made in their

    accounting logs. As was standard practice with amounts in excess


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    of $100,000, the checks were then sent to the front office for an

    officer's counter-signature. The checks were not, however,

    mailed in the required period of time.

    Upon discovering that its October and January tax payments

    had not been made, Stop & Shop contacted Hamilton Taft, which

    ultimately responded by paying the October liability on January

    31, 1991, and the January liability on March 8, 1991. Around the

    same time, a former Hamilton Taft comptroller reported to about

    thirty Hamilton Taft clients that the company's executives, most

    notably Armstrong, were diverting client funds intended for tax

    payments and using these funds for their personal use or for

    investment in other Armstrong-owned companies. In late March,

    three Hamilton Taft clients petitioned the company into

    involuntary bankruptcy, and a Trustee was appointed. The Trustee

    calculated the loss from improper diversion of client funds at

    over $55 million. In January 1992, the Trustee demanded that

    Stop & Shop repay the bankrupt estate for the January and March

    1991 tax payments made by Hamilton Taft, arguing that these

    payments were voidable preferences.2


    ____________________

    2The Bankruptcy Code allows a bankruptcy trustee to:
    . . . avoid any transfer of an interest of the debtor
    in property --
    (1) to or for the benefit of a creditor;
    (2) for or on account of an antecedent debt owed by the
    debtor before such transfer was made;
    (3) made while the debtor was insolvent;
    (4) made --
    (A) on or within 90 days before the date of the
    filing of the petition . . .
    11 U.S.C. 547(b).

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    Litigation proceeded in federal court in California, where

    the Ninth Circuit ultimately agreed that the January and March

    payments were voidable preferences subject to repayment. Shortly

    thereafter, Stop & Shop settled with the Trustee for a portion of

    its tax liability. It then filed a claim in district court for

    indemnification by Federal for its remaining loss; upon Federal's

    motion for a transfer of venue, the case was moved to

    Massachusetts. Federal argued that it had no obligation to

    indemnify because Stop & Shop's loss was not direct and the

    policy's authorized representative exclusion barred recovery for

    theft perpetrated by Hamilton Taft executives. The district

    court found direct loss and held the exclusion inapplicable.

    The court then awarded damages to Stop & Shop but denied its

    request for attorney's fees. Each side appeals.



    DISCUSSION

    Although the parties raise multiple issues on appeal, our

    conclusion on the exclusion clause issue makes it unnecessary to

    discuss the remaining ones. We therefore begin with Federal's

    claim that the clause bars coverage, and Stop & Stop's response

    that the clause is inapplicable because the responsible Hamilton

    Taft executives diverted funds for their personal gain and not

    for the benefit of the company.

    Construction of insurance contracts and application of their

    terms to facts are matters of law, which we review de novo. __ ____

    Preferred Mut. Ins. Co. v. Travelers Co., 127 F.3d 136, 137 (1st ________________________ _____________


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    Cir. 1997). Exclusionary clauses must "state clearly what items

    are to be excluded and any ambiguity is to be interpreted

    strictly in the insured's favor." American Home Assur. Co. v. _________________________

    Libbey-Owens-Ford Co., 786 F.2d 22, 28 (1st Cir. 1986) (applying, _____________________

    as we do here, Massachusetts law). Ambiguity exists where the

    language is susceptible to more than one rational interpretation.

    Mt. Airy Ins. Co. v. Greenbaum, 127 F.3d 15, 19 (1st. Cir. 1997). _________________ _________

    But where the policy's language is plain, we interpret and

    enforce it according to the ordinary meaning of the words

    contained in the policy's provisions. Bird v. Centennial Ins. ____ _______________

    Co., 11 F.3d 228, 232 (1st Cir. 1993); Cody v. Connecticut ___ ____ ___________

    General Life Ins. Co., 387 Mass. 142, 146, 439 N.E.2d 234, 237 ______________________

    (1982). "[L]ack of ambiguity is a relative status, not an

    absolute one. . . . [I]t is sufficient if the language employed

    is such that a reasonable person, reading the document as a whole

    and in a realistic context, clearly points toward a readily

    ascertainable meaning." Fashion House, Inc. v. K Mart Corp., 892 ___________________ ____________

    F.2d 1076, 1085 (1st Cir. 1989).

    The question for us is whether the actions of Hamilton Taft

    executives in diverting funds for their own gain fall under

    Federal's authorized representative exclusion. The district

    court found that the term "authorized representative" was

    ambiguous based on several factors: it was not defined in either

    the policy or case law, other crime insurance contracts included

    express terms excluding coverage, the parties' course of conduct

    in amending the Agreement suggested their specific intention that


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    Hamilton Taft and not Armstrong be Stop & Shop's authorized

    representative, and no public policy reasons precluded coverage.

    Resolving the ambiguity in favor of the insured, the court

    therefore determined that Stop & Shop was covered under the

    policy for the losses sustained.

    We find each of these reasons lacking in force and conclude

    that the language in context is susceptible to only one

    definition, exclusion of coverage. In the absence of a statutory

    definition, or any relevant state law construction of the term,

    we begin by turning to the lexical meaning, as Massachusetts

    courts frequently do, see, e.g., Gordon v. Safety Ins. Co., 417 _________ ______ ________________

    Mass. 687, 690, 632 N.E.2d 1187, 1189 (1994), and to a thoughtful

    federal case, Colson Services Corp. v. Ins. Co. of North America, _____________________ _________________________

    874 F. Supp. 65 (S.D.N.Y. 1994), which provide us with thorough

    and specific explanations of the term. Black's Law Dictionary _______________________

    133-34 (6th ed. 1990) defines "authorized" as possessed of

    control or power delegated by a principal to his agent, and

    "representative" as "a person or thing that . . . in some way

    corresponds to, stands for, replaces, or is equivalent to,

    another person or thing. . . . includ[ing] an agent, an officer

    of a corporation or association . . . or any other person

    empowered to act for another," id. at 1302. Webster's Third New ___ ___________________

    International Dictionary (Unabridged) 146 (1966) defines __________________________

    "authorized," inter alia, as "endorse[d], empower[ed]," and _____ ____

    "representative" as "standing for or in the place of another:

    action for another or others: constituting the agent for another


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    especially through delegated authority," id. at 1926-27. The ___

    court in Colson relied on the Webster's meaning, concluding that ______ _______

    a company given authority by another company to act as its agent

    in choosing investments was an "authorized representative" under

    the relevant crime insurance policy. 874 F. Supp. at 68.

    These definitions persuade us that an "authorized

    representative" can be either a person or company empowered to

    act on an entity's behalf. Stop & Shop accepts this definition,

    but insists that in this case only Hamilton Taft was its

    authorized representative and that individuals who behave

    inconsistently with the interests of Hamilton Taft, such as the

    executives who committed the theft here, cannot fall under the

    exclusion.

    We repeat at the threshold the fundamental premise that,

    while a corporation does have a noncorporeal and independent

    existence, it can conduct its affairs only through its officers

    and employees. See Holmes v. Bateson, 583 F.2d 542, 560 (1st ___ ______ _______

    Cir. 1978). Thus, where Hamilton Taft is conceded to be Stop &

    Shop's authorized representative, it must also be conceded that

    Hamilton Taft may carry out its obligations to Stop & Shop only

    through the acts of its officers and employees. Given this, we

    must consider whether the term omits acts by individuals acting

    for their own benefit.

    Stop & Shop argues that the authorized representative

    exclusion is at minimum ambiguous on this point because the

    policy does not delineate its scope, as other policies have done


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    in the context of employee exclusion clauses. Before addressing

    the specifics of this argument, we emphasize that it stretches

    the notion of ambiguity to conclude that language is ambiguous

    because of something that is not said. Definitions of ambiguity

    require examination of the language employed, see, e.g., Fashion ________ _________ _______

    House, 892 F.2d at 1085, not the language omitted. With some _____

    hesitancy therefore we address Stop & Shop's argument that

    ambiguity exists because the exclusion does not, after

    "authorized representative," contain the language, "while working

    or otherwise."

    A careful review of the cases cited for this proposition

    reveals their constant thrust, and the inappropriateness of their

    use in the instant case. For they all actually turn on the

    temporal scope of the action -- specifically, whether the theft ________

    was committed outside of working hours -- rather than the nature

    of authority given or the type of behavior involved. See, e.g., _________

    Citizens Ins. Co. of New Jersey v. Kansas City Commercial ___________________________________ ________________________

    Cartage, Inc., 611 S.W.2d 302, 309-11 (Mo. Ct. App. 1980); Del _____________ ___

    Vecchio v. Old Reliable Fire Ins. Co., 132 N.J. Super 589, 594- _______ ___________________________

    96, 334 A.2d 394, 397-98 (1975); Sehon, Stevenson & Co. v. ________________________

    Buckeye Union Ins. Co., 298 F. Supp. 1168, 1169-70 (S.D.W. Va. _______________________

    1969); Century Indem. Co. v. Schmick, 351 Mich. 622, 627-28, 88 ___________________ _______

    N.W.2d 622, 624-25 (1958).3 These cases have found that theft by
    ____________________

    3In Colson, 874 F. Supp. 65 (S.D.N.Y. 1994), also cited for ______
    this proposition, the applicable policy excluded acts by an
    authorized representative "while working or otherwise," but the
    case never discussed and in no way turned on the meaning of this
    clause. Rather, the Colson court explored only the definition of ______

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    employees after their shift is over -- in other words, after the

    period of time during which they are actively working for their

    employer -- falls under an employee theft exclusion only where

    the "while working or otherwise" language is included in the

    policy. Other cases have taken the contrary position, but we do

    not discuss them, as we find this entire line of cases

    inapposite. We are not involved here with when the diversion of ____

    funds occurred; certainly no argument has been made that the

    fraud was perpetrated at any time other than during working

    hours. Nor would it make sense to think of a corporate

    authorized representative as having working hours.

    Indeed, to the extent they are relevant, the employee

    exclusion cases support Federal's contention that, for the

    purposes of determining coverage, it is irrelevant whether the

    wrong is perpetrated for the benefit of Hamilton Taft or the

    individual.4 Even the cases applying a temporal restriction

    assume that if the temporal scope is satisfied, all inappropriate ___

    use of funds is included under the exclusion, irrespective of who
    ____________________

    the term "authorized representative" in an effort to determine
    whether an investment company that made bad investments for the
    insured fell under the applicable crime insurance policy's
    authorized representative exclusion. Id. at 67. As the case ___
    neither relied on the "while working or otherwise" language nor
    concerned acts by individuals, it does not support Stop & Shop's
    arguments.

    4While Federal and Stop & Shop's dispute concerns
    application of the term "authorized representative" rather than
    "employee," we agree with Stop & Shop that the way "employee"
    exclusions have been interpreted is instructive as we consider
    how to construe the scope of the authorized representative
    exclusion.


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    benefits from the improper use. None of these cases so much as

    queries whether an employee who steals for himself, rather than

    to add to the company's coffers, does not therefore fall under

    the exclusion.

    As evidence in support of its construction, Stop & Shop

    makes much of its 1990 modification to the Tax Service Agreement.

    Instead of adopting the standard language of Hamilton Taft's pre-

    printed form, stating that the agreement "may not be assigned to

    persons who are not employees of Hamilton Taft," Stop & Shop

    revised the clause to provide that the agreement "may not be

    assigned by Hamilton Taft." The district court agreed that this

    change indicated that Stop & Shop intended that no entity other

    than Hamilton Taft could be the authorized representative. This

    conclusion requires reading too much between the lines. The

    record contains no evidence of the context in which the contract

    revision was made, nor gives any clue as to why it was

    implemented. We see no relationship between the revision and an

    understanding of the term "authorized representative."

    Hamilton Taft can act only through its officers and

    employees, and the reality is that the grant of authority to the

    executives of Hamilton Taft enabled their diversion of funds.

    When we consider, too, that employee exclusion clauses have been

    construed to encompass theft for personal benefit, and that the

    policy excludes illegal acts by employees, directors or

    authorized representatives without distinguishing between these

    groups, the intent of the exclusion is most readily understood as


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    an effort to bar coverage of wrong committed by persons who have

    been granted access to the corporate funds.

    Nor do public policy concerns play an obvious role here.

    The district court, while conceding that the dispute in this case

    turns wholly on an interpretation of a contract clause and not on

    an equitable allocation of risk between innocent parties,5 felt

    vicarious liability-agency law provided useful guidance. Some

    Massachusetts cases have found companies liable for the illegal

    actions of their employees only where the employees act for the

    companies' benefit rather than for their own. See Kansallis ___ _________

    Finance Ltd. v. Fern, 421 Mass. 659, 665-69, 659 N.E.2d 731, 734- ____________ ____

    37 (1996) (reviewing existing case law). We do not pursue here

    the conflict in the case law on this issue, as we disagree with

    the district court's assessment that these cases provide a useful

    context for understanding the present situation. These cases

    turn on equitable allocation of the financial burden resulting
    ____________________

    5Federal seeks to apply the alter ego doctrine in
    furtherance of its argument; agreeing with Stop & Shop, the
    district court found the doctrine inapplicable to this case. We
    see no need to ground refusal of coverage in this complex
    doctrine, which is based on the equitable allocation of
    liability. Indeed, to apply it would turn equitable allocation
    on its head, for it was Stop & Shop, not Federal, whose choice of
    Hamilton Taft gave Armstrong access to the diverted funds.
    We are not faced here with equitable, public policy concerns
    about placing responsibility on the guilty, or more culpable,
    party, nor are we presented with a need to find an extraordinary
    way to impose liability on a generally untouched party. This
    case does not involve a creditor seeking to hold an individual
    liable for misuse or theft of funds, nor does it seek to
    guarantee that a wrongdoer company does not recover under an
    insurance policy for abuse perpetrated by its own officer,
    director or shareholder. Hamilton Taft is not a party to this
    action, and its liability for the misappropriation of funds is
    not at issue here.

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    from bad acts by officers or employees. Where a creditor or

    third party suffers at the hands of such a person, and the

    company somehow ratified the improper act or gave its express

    authority to perpetrate fraud, it makes equitable sense for the

    company to pay. It is equally true that where a maverick officer

    or employee perpetrates fraud against the company's interest and

    without the company's express or implied knowledge, it may be

    unfair to hold the company liable. We are not concerned here

    with a determination of whether the corporation Hamilton Taft

    should be liable to a creditor for the wrongful acts of its

    employees. It may be that Stop & Shop suffered a loss at the

    hands of Hamilton Taft employees for which it deserves

    compensation. But Stop & Shop's insurer, Federal, who was not

    party to the fraud, has no responsibility to reimburse for losses

    suffered unless those losses are contractually covered.

    If we were to hold, as Stop & Shop's argument would have us

    do, that an insurance company must bear the full cost of theft

    only when it was committed by an individual working for the

    insured company's authorized representative but acting contrary

    to the representative's interest, the exclusionary clause,

    insofar as it deals with the authorized representative, wouldn't

    accomplish much. The policy underlying the exclusion clause,

    which includes, without distinction, employees, directors,

    trustees and authorized representatives, is most readily

    understood as an effort to place on the insured the risk of

    picking a faithless agent. It makes little sense for the


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    exclusion clause to encompass self-interested acts on the part of

    employees, but not on the part of those working for the

    authorized representative.6

    We come full circle, then, to the contract. The exclusion

    clause specifically states that the crime insurance policy does

    not cover theft by an authorized representative. The policy does

    not restrict the scope of "authorized representative" to acts

    benefitting Hamilton Taft, the record contains no evidence that

    such a restriction was contemplated, and no case law applies such

    a restriction. In sum, although exclusion clauses are to be

    narrowly construed, we find no basis for imposing the proposed

    limit. In the absence of legally cognizable ambiguity, we

    enforce the ordinary meaning of the words. Bird, 11 F.3d at 232. ____

    It is most sensible to consider "authorized representative" as

    one of a series of capacities in which an individual who commits

    theft may have been given access to funds by the insured. We see

    use of the term as a straightforward effort to embrace all

    statuses that are "authorized," and thus are the insured's

    responsibility to supervise. Because Hamilton Taft can act only

    through its officers, we must construe this exclusion to

    encompass generally acts by the officers of Hamilton Taft. As

    ____________________

    6Theft and misappropriation of funds -- acts covered by
    crime insurance policies -- are by their very nature most likely
    to be committed for individual rather than corporate benefit.
    Certainly, an authorized representative company may, for its own
    benefit, steal an insured company's funds, but we think by far
    the more likely scenario is that a person with access to funds
    through their employment position will risk illegally acquiring
    these funds for personal profit.

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    officers of the corporate representative, Armstrong and others

    were given access and power to divert funds.7

    Finding that the diversion of funds by officers of Hamilton

    Taft falls under Federal's authorized representative exclusion

    policy, we reverse the district court decision, and need not _______

    reach the direct loss and damages questions raised on appeal. As

    we find Stop & Shop is not covered under Federal's policy, we

    deny its cross-appeal for attorney's fees. ____

    It is so ordered. ________________





























    ____________________

    7This is particularly true where, as here, the officers were
    the only persons who could have perpetrated the fraud, because
    they alone were endowed with the authority to co-sign checks over
    $100,000.

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