Villeneuve v. Avon Products, Inc. , 919 F.3d 40 ( 2019 )


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  •           United States Court of Appeals
    For the First Circuit
    No. 17-1491
    MARÍA I. VILLENEUVE,
    Plaintiff, Appellant,
    v.
    AVON PRODUCTS, INC.,
    Defendant, Appellee.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF PUERTO RICO
    [Hon. Daniel R. Domínguez, U.S. District Judge]
    Before
    Torruella, Thompson, and Kayatta,
    Circuit Judges.
    Juan M. Frontera-Suau, with whom Kenneth Colón and Frontera
    Suau Law Offices, PSC were on brief, for appellant.
    Elizabeth Pérez-Lleras, with whom Lourdes C. Hernández-
    Venegas and Schuster Aguiló LLC were on brief, for appellee.
    March 19, 2019
    THOMPSON, Circuit Judge.          In this diversity case —
    governed by Puerto Rico law, as the parties agree (Puerto Rico is
    a "state" for diversity-jurisdiction purposes thanks to 
    28 U.S.C. § 1332
    (e)) — María Villeneuve contests the district judge's orders
    jettisoning her discrimination claims against her former employer,
    Avon Products, Inc. (just "Avon" from now on).               Detecting no
    reversible error, we affirm.
    HOW THE CASE GOT HERE
    Because the judge kicked out Villeneuve's claims on
    Avon's motions to dismiss and for summary judgment (the judge
    should have treated the first motion as a motion for judgment on
    the pleadings, for reasons we will get to), we sketch the pertinent
    events in the light most flattering to her cause. See, e.g., Small
    Justice LLC v. Xcentric Ventures LLC, 
    873 F.3d 313
    , 323 (1st Cir.
    2017); Estate of Bennett v. Wainwright, 
    548 F.3d 155
    , 159 (1st
    Cir. 2008).
    Villeneuve's Stint at Avon
    In January 1998, when she was 30 years old, Villeneuve
    started   working   as   a   "Caribbean    Zone   Manager"   for   Avon,   a
    multinational   cosmetics,      fashion,    and    accessories     company.
    Sometime in 2005 (the record does not say exactly when), she became
    a "District Zone Manager."       And several years later, in May or
    June 2012, she became a "Caribbean Call Center Correspondent"
    - 2 -
    ("Caribbean CCC," for short), though her salary was the same as
    her District Zone Manager salary.        Avon terminated her employment
    effective July 11, 2014.    She was 47 years old on the day Avon let
    her go.
    Villeneuve's Suit Against Avon
    Unhappy with this turn of events, Villeneuve filed this
    lawsuit against Avon in November 2014.         Stripped to its essence,
    her complaint alleged that Avon had discriminated against her by
    firing her because of her age and because of her affectionate,
    "longstanding"   relationship     with   an   attorney   "of   a   different
    gender" who had sued Avon "several" times before on behalf of other
    former Avon employees — a relationship that Avon knew about.
    Consistent with the judge and the parties, we refer to the claim
    involving her "longstanding affective partner" as the "sexual-
    orientation-discrimination claim."         According to her complaint,
    the discrimination in question violated two Puerto Rico statutes:
    P.R. Laws Ann. tit. 29, § 185a — a law commonly called "Law 80";
    and 
    P.R. Laws Ann. tit. 29, § 146
     — a law colloquially called "Law
    100."1    As   relevant   here,   Law    80   requires   an    employer   to
    1 Reader alert: Puerto Rico amended these laws by passing
    the "Labor Transformation and Flexibility Act," effective on
    January 26, 2017. The changes govern only prospectively, however
    — "[e]mployees hired before the effective date of this act," wrote
    the legislature, "shall continue to enjoy the same rights and
    benefits they enjoyed before, as expressly provided in the sections
    thereof." P.R. Laws Ann. tit. 29, § 121a. So the amendments are
    - 3 -
    "[i]ndemni[fy]"     the    employee    if     the   employer   terminates   her
    "without just cause."           See P.R. Laws Ann. tit. 29, § 185a.         And
    Law 100 outlaws employment practices that discriminate against
    persons on the basis of "age" or "sexual orientation."               See 
    P.R. Laws Ann. tit. 29, § 146
    .
    Avon's Partial Motion to Dismiss
    and the Judge's Ruling
    After answering Villeneuve's complaint, Avon filed a
    motion   to    dismiss    the    sexual-orientation-discrimination      claim
    against it — citing Fed. R. Civ. P. 12(b)(6).2                   In its memo
    supporting its dismissal motion, Avon stressed how Law 100 forbids
    an employer from firing an employee because of the employee's
    sexual orientation.       And Avon quoted a 2013 amendment to Law 100,
    which provides that "sexual orientation"
    [m]eans the ability of any person of having an emotional,
    affectional, or sexual attachment to persons of the
    other gender, the same gender, or more than one gender.
    . . . [T]o accomplish all the purposes provided herein,
    not relevant here. Which is why we simply discuss the law as it
    existed when the events at issue occurred — and as is the custom,
    "we use the present tense" when doing so. See Graham Cty. Soil &
    Water Conservation Dist. v. United States ex rel. Wilson, 
    559 U.S. 280
    , 283 n.1 (2010) (taking that tack in a similar situation).
    2Because Avon's answer generally denied all claims, the judge
    should have construed Avon's motion to dismiss as a motion for
    judgment on the pleadings under Fed. R. Civ. P. 12(c). See, e.g.,
    Patrick v. Rivera-López, 
    708 F.3d 15
    , 18 (1st Cir. 2013).      But
    this oversight does not matter for present purposes, since "[a]
    motion for judgment on the pleadings is treated much like a Rule
    12(b)(6) motion to dismiss." See Pérez-Acevedo v. Rivero-Cubano,
    
    520 F.3d 26
    , 29 (1st Cir. 2008).
    - 4 -
    this definition shall be interpreted as broadly as
    possible to extend the benefits thereof to any citizen
    who is a victim of discrimination, whether it is a one-
    time event or a pattern.
    See 
    P.R. Laws Ann. tit. 29, § 151
    (7).               With that foundation in
    place,     Avon    revealed   its   big    argument   —    that   Villeneuve's
    allegations of being "in a relationship with a lawyer who has sued
    Avon in the past" did not put her in a "protected class."              In other
    words, because, according to Avon, Villeneuve "bases her" sexual-
    orientation-discrimination claim "on the profession and conduct of
    the person she is dating, i.e., an attorney who has sued Avon,"
    her allegations have "nothing to do with [her] sexual orientation"
    — which excludes her from the class protected by Law 100.                  And
    Avon saw no basis for extending Law 100's protections to cover
    such a situation.
    Villeneuve countered that because she alleged "Avon took
    into account the specific and affectionate relationship she had
    with said lawyer when deciding . . . her employment status at the
    company"    —     i.e.,   because   she   alleged   this   "affectionate   and
    romantic relationship . . . was a motivating factor" in her firing
    — she had "protected status under Puerto Rico Law."               Which is why,
    her argument continued, the judge had to deny Avon's partial motion
    to dismiss.
    The judge, for his part, sided with Avon.             Noting that
    Law 100 bans an employer from terminating an employee "because of"
    - 5 -
    the employee's "sexual orientation," the judge ruled that an
    employee's "being terminated because the employer disapproves of
    the professional legal conduct of the romantic partner . . . is
    not . . . a discriminating event within the law."                   So the judge
    granted     Avon's     motion     and    dismissed     Villeneuve's         sexual-
    orientation-discrimination claim.
    Avon's Motion for Summary Judgment
    and the Judge's Ruling
    Years of discovery ensued, culminating in Avon's moving
    for    summary    judgment   on   Villeneuve's      remaining      claims    —   age
    discrimination under Law 100 and unjust discharge under Law 80.
    Its summary-judgment submissions told the following story.
    At the time of her firing, Villeneuve worked as a
    Caribbean CCC at Avon's Call Center.            Overseen by Carmen Miranda,
    the Head of the Avon Customer Care Department, the Call Center
    employed a number of Call Center Correspondents ("CCCs," from now
    on).    But Villeneuve was the only Caribbean CCC there.
    "[I]n     charge     of     dealing     with    the      Caribbean,"
    Villeneuve's      duties   included      training   Avon's   Puerto     Rico     and
    Caribbean        "representatives"        to    "place       orders     online";
    "perform[ing] welcome calls for new representatives"; "mak[ing]
    past-due collection calls to representatives in the Caribbean";
    "handling calls in English" and "provid[ing] English materials" on
    "request."       She was also required to be bilingual; to send emails
    - 6 -
    to representatives in the Caribbean reminding them of events
    happening in the Caribbean; and to travel within and outside Puerto
    Rico.       CCCs, on the other hand, did not make calls on past-due
    orders; did not travel within or outside Puerto Rico; and only
    needed a basic knowledge of English.
    Concerned   with   Avon   Puerto   Rico's    lack   of   growth,
    Adnauer Amorin, Avon's General Manager for Puerto Rico and Canada,
    ordered a reorganization — which required a reduction in personnel.
    Department heads in Puerto Rico had to achieve a certain level of
    savings, for example, with Miranda asked to shave $300,000 from
    the Customer Care Department's budget.           And after reviewing the
    situation, Miranda concluded that the Caribbean CCC's workload did
    not justify what Avon was paying Villeneuve.              So Avon terminated
    Villeneuve, abolishing the Caribbean CCC job and transferring her
    duties to other positions.
    But Villeneuve was not the only person let go because of
    the reorganization, Avon was quick to point out.              Several other
    employees in five departments — Customer Care, Sales, IT, Supply
    Chain, and Finance — lost their jobs too.3 Five firees were younger
    than Villeneuve, Avon added.        And three were older.
    3
    A point of clarification: Avon said in its summary-judgment
    memo that it had fired nine employees as part of the reorganization
    — something Avon repeats in its brief to us. Avon's Human Resource
    Manager, Claudia Cifuentes, did say that the reorganization
    resulted in Avon's firing "a total of 9 employees." But as the
    - 7 -
    Having    said   its   piece    on   the   facts,   Avon   made   a
    multifaceted argument for why it should win at the summary-judgment
    stage (we highlight its main points). For starters, Avon contended
    that because Villeneuve had lost her job as part of "a bona fide
    reorganization, . . . implemented to obtain cost savings, optimize
    the   [c]ompany's   resources,"    and     "increase    its   profits   and
    competitiveness," she could not establish a prima facie case of
    age discrimination under Law 100.          Next, Avon argued that even
    assuming Villeneuve had a prima facie case, she could not show
    that the articulated rationale was pretextual.            And because she
    was fired during a "bona fide reorganization," her "termination
    was with just cause" — which means (at least in Avon's view) that
    her Law 80 claim was a no-go.
    Villeneuve's memo opposing summary judgment insisted
    that Avon got all the important things dead wrong.            She claimed,
    for instance, that her duties as Caribbean CCC were "essentially
    the same" as the CCCs.      She also claimed that they had the same
    direct supervisor; attended meetings called by that supervisor;
    got "the same training" on "Avon products and campaigns"; and
    "shared the same work schedule and the same evaluation performance
    district judge indicated, the supporting documents show that Avon
    fired a total of eight employees — five over the age of forty
    (including Villeneuve) and three under that age.
    - 8 -
    forms."      And she claimed that a "substantially younger" Avon
    employee assumed her duties after her termination.
    Moving from the facts to the law, Villeneuve complained
    that Avon had not carried its burden under Law 80 of showing just
    cause for her termination, principally because it based its "bona
    fide reorganization" theory on inadmissible hearsay evidence.4 And
    even if the evidence were admissible, the evidence in no way
    indicates Avon faced a decrease in sales or revenues so substantial
    as    to   "put[]   at   risk   the   continuity   of   the    business,"    thus
    necessitating a reorganization — or so she protested.                   She also
    argued that Avon failed to give her seniority preference over her
    coworkers in "the same occupational classification."                   As for the
    Law    100   matter,     Villeneuve    contended    that      Avon's    proffered
    4
    Convinced the evidence was inadmissible, Villeneuve moved
    to strike numerous paragraphs in Avon's statement of uncontested
    facts (a statement submitted by Avon in support of its summary-
    judgment motion) — we note for future reference, however, that
    under Fed. R. Civ. P. 56(c)(2), a party may simply object in her
    memo to evidence she thinks is inadmissible; "[t]here is no need
    to make a separate motion to strike." Fed. R. Civ. P. 56(c)(2)
    advisory committee's note to 2010 amendment.      Villeneuve also
    separately moved to "strike and/or deny" Avon's summary-judgment
    motion for providing "incomplete" English translations of several
    Puerto Rico Supreme Court cases cited in Avon's summary-judgment
    memo. The judge entered an electronic order saying that because
    these motions to strike "are directly intertwined with [Avon's]
    pending" summary-judgment motion, he would "address[]" them "in
    ruling on the motion for summary judgment forthwith."
    - 9 -
    explanation was merely a pretext for unlawful age discrimination,
    especially since a younger employee assumed her former duties.
    With the issues teed up for decision, the district judge
    ruled this way.        The judge first decided that Avon's evidence
    established Villeneuve was a legitimate casualty of a bona fide
    reorganization     —     legitimate,   because   Avon   ordered   the
    reorganization to combat the Puerto Rico operation's "lack of
    growth and to generate savings," not to discriminate against her
    on age grounds.    On the age-discrimination point, the judge found
    that a "bona fide reorganization" led to the firing of eight
    employees — three of whom "were less than 40 years old" at the
    time (including one who was 29), while Villeneuve (don't forget)
    was 47.   So "Avon's bona fide reorganization was not motivated by
    age discrimination, but [by] economic reasons," and was thus done
    with just cause.   Villeneuve also showed "no evidence" of pretext,
    the judge added.   Ultimately, because she "failed to show a prima
    facie case of age discrimination under Law 100," and because
    "Avon's reorganization was performed 'with good cause' under Law
    80," the judge granted Avon's summary-judgment motion.5
    5 The judge, though, did not expressly rule on Villeneuve's
    motions to strike paragraphs from Avon's statement of uncontested
    facts. But his summary-judgment decision did rely on paragraphs
    that Villeneuve wanted stricken. While "it is plainly the better
    practice for a trial court to rule explicitly on every substantial
    motion, it has long been accepted that a trial court may
    implicitly deny a motion by entering judgment inconsistent with
    - 10 -
    OUR TAKE
    Dissatisfied with the judge's dismissal and summary-
    judgment rulings, Villeneuve appeals.     She and Avon make an array
    of arguments in support of their positions.     And we address them
    below, adding more details as we go along.       But first, a quick
    primer on the workings of the statutory system in vogue when she
    filed her complaint (see our first footnote for an explanation of
    all this).
    Law 80 and Law 1006
    Law 80
    Law 80 creates a right of action for at-will employees
    fired "without just cause."     See P.R. Laws Ann. tit. 29, § 185a.
    Stressing that just cause cannot be founded on "the mere whim of
    the employer," id. § 185b, Law 80 says that a dismissal is for
    just cause when, for example, the employee "indulges in a pattern
    of improper or disorderly conduct," id. § 185b(a); there are
    "[t]echnological or reorganization changes as well as changes of
    style, design, or the nature of the product made or handled by the
    [company]," id. § 185b(e); or there are "[r]eductions in employment
    it." In re Grand Jury Subpoena, 
    274 F.3d 563
    , 577 (1st Cir. 2001).
    And that is essentially what the judge did with Villeneuve's motion
    to strike various paragraphs in Avon's statement of uncontested
    facts.
    6 Each case of ours mentioned in this part of the opinion
    interpreted and applied Puerto Rico law.
    - 11 -
    made necessary by a reduction in the anticipated or prevailing
    volume     of    production,      sales,       or   profits   at   the    time    of   the
    discharge," 
    id.
     § 185b(f).7              For ease of reference, we will refer
    to   the   last     two    provisions      —    the    ones   relevant     here    —   as,
    respectively, "provision (e)" and "provision (f)."                       Anyhow, if the
    employer fires "employees for one of those . . . reasons, . . .
    the employer must give preference to those employees with greater
    seniority        over     those   with     less       seniority    within    the       same
    occupational classification." Carrasquillo-Ortiz v. Am. Airlines,
    Inc., 
    812 F.3d 195
    , 196 (1st Cir. 2016).
    Helpfully, Puerto Rico's Supreme Court has explained
    that provision (e) "allows the dismissal of employees without
    having to pay the compensation . . . if that decision is made as
    part of a [c]ompany's reorganization that is so required." Zapata–
    Berríos v. J.F. Montalvo Cash & Carry, Inc., 
    189 P.R. Dec. 414
    ,
    426 (2013) (certified partial translation provided on appeal by
    Villeneuve, our docket entry number 47-2).                         Or put slightly
    differently, employers
    can modify the way [they] do[] business through some
    type of change directed to optimizing [their] resources
    and increasing the profits, be it [by] eliminating
    positions, creating others new or merging some already
    existing as a vehicle to face financial or competition
    problems, as long as it is a bona fide restructuring.
    7   The statute provides other examples too.
    - 12 -
    
    Id.
    As for provision (f), Villeneuve plays up the following
    from Zapata–Berríos.       "[T]he economic situation caused by the
    reduction in production, sales or profits in a [c]ompany," Puerto
    Rico's top court said, "can lead . . . employer[s] to take measures
    to limit the costs, such as reducing the workforce."            
    Id.
       But
    that "does not mean that every reduction in sales or profits will
    translate in[to] just cause for a dismissal" — rather, provision
    (f) "will only apply to those situations in which the referenced
    reduction is substantial to the point that it threatens the
    continuity    of   the   company."   Id.;   see   also   
    id. at 426-27
    (emphasizing that "[s]uch reduction in sales, profits, or real or
    foreseen production must be significant to the degree that it
    threatens the stability and economic solvency of the business").8
    8Now is a good a time to discuss Villeneuve's gripe about
    Avon's use of partially translated cases in its summary-judgment
    memo. She first argues that Avon's failure to give the judge full
    translations of these cases should cause us to reverse his summary-
    judgment ruling. The problem for her, however, is that the judge
    did not use these cases in his summary-judgment analysis.       See
    generally Dávila v. Corporación de P.R. para la Difusión Pública,
    
    498 F.3d 9
    , 16 (1st Cir. 2007) (finding no reversible error where
    the "untranslated" documents had no "bearing on the district
    court's ratio decidendi"). Battling on, she also argues that the
    parts of Zapata–Berríos she had translated for this appeal (quoted
    above) cut the legs out from under the judge's summary-judgment
    decision (for what it's worth, Villeneuve relied on these snippets
    of Zapata–Berríos in her papers opposing summary judgment, but
    without giving the judge any English translations). The problem
    with this line of argument is that the translated pieces on which
    - 13 -
    Law 80 operates through the following burden-shifting
    regime.    The plaintiff has the initial burden of showing that the
    employer actually or constructively fired her, and of alleging
    that her firing was not justified.        See, e.g., Echevarría v.
    AstraZeneca Pharm. LP, 
    856 F.3d 119
    , 140 (1st Cir. 2017); Álvarez-
    Fonseca v. Pepsi Cola of P.R. Bottling Co., 
    152 F.3d 17
    , 28 (1st
    Cir. 1998).     If she does that, the burden shifts to the employer
    to show just cause for the firing.       See, e.g., Echevarría, 856
    F.3d at 140; González v. El Día, Inc., 
    304 F.3d 63
    , 75 (1st Cir.
    2002).     And if the employer does that, the burden shifts back to
    the plaintiff to rebut the employer's showing.      See Echevarría,
    856 F.3d at 140.
    Construing Puerto Rico law, we recently described what
    an employer must show "to establish just cause under Law 80."   See
    Pérez v. Horizon Lines, Inc., 
    804 F.3d 1
    , 9 (1st Cir. 2015).   "[A]n
    employer," we said, "need only demonstrate that it had a reasonable
    basis to believe" that the case's circumstances fit within an
    example of just cause listed in the statute.      See 
    id.
     (emphasis
    added).9    To our minds, Law 80's language forbidding "an employer
    she pins her hopes are of no help to her, for reasons we discuss
    later.
    9  Pérez dealt with the improper-or-disorderly-conduct
    example. 
    Id. at 9-10
    . But nothing in Pérez limits its application
    to that example.
    - 14 -
    [from] act[ing] on a 'whim'" suggests "that a 'just' discharge is
    one where an employer provides a considered, non-arbitrary reason
    for an employee's termination that bears some relationship to the
    [company's] operation."         
    Id. at 9
    .      We then noted that Puerto
    Rico's high court
    has . . . resisted reading Law 80 to impose statutory
    penalties "just because an employer makes an error of
    judgment," since such a rigid reading (which would seem
    to require courts to regularly review the merits of
    companies' internal investigations) would go "beyond the
    letter and spirit of the law."
    
    Id. at 9-10
     (quoting Narvaez v. Chase Manhattan Bank, 
    120 P.R. Dec. 731
    , 
    20 P.R. Offic. Trans. 766
    , 773 (1988)).             We emphasized
    as well that we judges do not serve "as [a] super personnel
    department[], assessing the merits — or even the rationality — of
    employers'    nondiscriminatory     business    decisions."        
    Id. at 10
    (quoting Mesnick v. Gen. Elec. Co., 
    950 F.2d 816
    , 825 (1st Cir.
    1991)).   And wrapping up, we wrote that while "Law 80 undoubtedly
    circumscribes the reason for which an employer may terminate an
    employee[,] . . . we do not read the statute to require a factfinder
    to   regularly   review   the   objective   accuracy   of     an   employer's
    conclusions."    
    Id.
     (footnote omitted).
    Law 100
    Among other things, Law 100 prohibits discrimination in
    employment because of age or sexual orientation.              See 
    P.R. Laws Ann. tit. 29, § 146
    .      And "sexual orientation" again "[m]eans the
    - 15 -
    ability of any person of having an emotional, affectional, or
    sexual attachment to persons of the other gender, the same gender,
    or more than one gender" — a definition courts should "interpret[]
    as broadly as possible."     See 
    P.R. Laws Ann. tit. 29, § 151
    (7).
    Under Law 100, a plaintiff must first establish a prima facie case
    by showing the employer actually or constructively fired her, and
    by alleging the employer did so discriminatorily.             See Baralt v.
    Nationwide Mut. Ins. Co., 
    251 F.3d 10
    , 16 (1st Cir. 2001).           If she
    satisfies these modest requirements, a rebuttable presumption of
    discrimination arises, shifting the burden to the employer to prove
    it had "just cause" for the firing, see 
    id.,
     with just cause's
    meaning drawn from Law 80, see Pérez, 804 F.3d at 8 n.4 (noting
    that Law 100's burden-shifting regime largely mimics Law 80's).
    If the employer establishes just cause, the presumption vanishes
    and the plaintiff must prove that the employer's stated reason was
    merely a pretext for unlawful discrimination.           See García-García
    v. Costco Wholesale Corp., 
    878 F.3d 411
    , 423 (1st Cir. 2017);
    Pérez, 804 F.3d at 8 n.4; see also Álvarez-Fonseca, 
    152 F.3d at 28
    (noting that in such circumstances, "[t]he plaintiff must prove
    that, even if the dismissal was justified," the employer still
    infracted   "Law   100   because    the     dismissal   was   motivated   by
    discriminatory animus instead of or in addition to the legitimate
    - 16 -
    reasons for dismissal").10     But if the employer does not establish
    just cause, it must prove that the firing was not motivated by
    illegal discrimination.        See, e.g., Baralt, 
    251 F.3d at 16
    ;
    Álvarez-Fonseca, 
    152 F.3d at 28
    .
    The Judge's Dismissal Ruling
    Standard of Review
    Because Avon filed its Rule 12(b)(6) motion after filing
    its answer to Villeneuve's suit, the judge should have treated the
    motion as a Rule 12(c) motion.      See Pérez-Acevedo, 
    520 F.3d at 29
    .
    No matter, we say.        And that is because under either rule, we
    review    the   judge's    order    dismissing   Villeneuve's   sexual-
    orientation-discrimination claim with fresh eyes (what the law
    calls "de novo" review), keeping in mind the following points.
    Dismissal is proper if — after accepting all well-
    pleaded facts as true and viewing them in the light most favorable
    to Villeneuve — the complaint fails to allege a plausible right to
    relief.   See, e.g., Doe v. Brown Univ., 
    896 F.3d 127
    , 130 (1st
    Cir. 2018); Díaz–Nieves v. United States, 
    858 F.3d 678
    , 688-89
    (1st Cir. 2017); Hochendoner v. Genzyme Corp., 
    823 F.3d 724
    , 730
    10"'[P]retext'" generally "means deceit used to cover one's
    tracks." Kulumani v. Blue Cross Blue Shield Ass'n, 
    224 F.3d 681
    ,
    684 (7th Cir. 2000) (citing Reeves v. Sanderson Plumbing Prods.,
    Inc., 
    530 U.S. 133
     (2000)); see also Black's Law Dictionary 1380
    (10th ed. 2014) (defining pretext as "[a] false or weak reason or
    motive advanced to hide the actual or strong reason or motive").
    - 17 -
    (1st Cir. 2016); Pérez-Acevedo, 
    520 F.3d at 29
    .                           Plausibility
    demands that the factual allegations "be enough to raise a right
    to relief above the speculative level."                   Bell Atlantic Corp. v.
    Twombly, 
    550 U.S. 544
    , 555 (2007).               And we gauge plausibility by
    drawing not only on "judicial experience," but also on "common
    sense."     See, e.g., Ashcroft v. Iqbal, 
    556 U.S. 662
    , 679 (2009).
    Also, "[a]lthough a plaintiff must plead enough facts to make
    entitlement      to    relief     plausible   in    light    of     the    evidentiary
    standard that will pertain at trial — in a discrimination case,
    the prima facie standard — she need not plead facts sufficient to
    establish    a    prima     facie    case."        Rodríguez-Reyes         v.   Molina-
    Rodríguez, 
    711 F.3d 49
    , 54 (1st Cir. 2013).                   And ultimately, we
    can affirm the order on any basis evident from the record.                         See,
    e.g., Doe, 896 F.3d at 130.
    Now       for   our   analysis    of    the     judge's       handling   of
    Villeneuve's sexual-orientation-discrimination claim.
    Sexual-Orientation-Discrimination Claim
    Villeneuve plausibly pled that Avon fired her.                    But she
    did   not   plausibly       plead   that   her     firing    constituted        sexual-
    orientation discrimination in violation of Law 100, even after
    accepting     her      complaint's     well-pleaded         facts     as    true     and
    - 18 -
    construing them in the light most pleasing to her.              Our reason for
    thinking so is straightforward.
    Remember:      Law 100 bars employers from firing employees
    because of the employees' "sexual orientation" — i.e., it forbids
    companies    from    discriminating    against   workers   because     of   the
    workers' "ability" to have "an emotional, affectional, or sexual
    attachment to persons of the other gender, the same gender, or
    more than one gender."          See 
    P.R. Laws Ann. tit. 29, § 151
    (7).
    Remember too:       Villeneuve alleged Avon canned her "because of her
    longstanding affective relationship with a lawyer" — "a person of
    a different gender than her" — who "had filed several federal cases
    of employment discrimination and/or unjust dis[charge] against
    [Avon]."     And therein lies the rub:       Villeneuve's key allegation
    is not that Avon fired her "because of" her "ability" to have "an
    emotional, affectional, or sexual attachment to [a] person[] of
    the other gender."          It is that Avon fired her because of her
    companion's litigious involvement with the company.                So she has
    not   plausibly      pled   sexual-orientation    discrimination      in    her
    discharge.
    We of course take seriously our duty to interpret the
    definition     of    sexual    orientation   "broadly"     to    achieve    the
    statute's "purposes."         See 
    P.R. Laws Ann. tit. 29, § 151
    (7).         But
    an employee's being in an affectionate relationship with a lawyer
    - 19 -
    who has sued the employer simply is not a protected class under
    the statute.      And to hold otherwise (as Villeneuve says we should)
    would    require   us    to   create    indirectly     what    the     Puerto   Rico
    legislature did not provide directly — something we have no power
    to do.    See, e.g., 
    P.R. Laws Ann. tit. 31, § 14
     (proclaiming that
    "[w]hen a law is clear and free from all ambiguity, the letter of
    the same shall not be disregarded, under the pretext of fulfilling
    the spirit thereof"); Warner Lambert Co. v. Tribunal Superior, 
    1 P.R. Offic. Trans. 527
    , 559 (1973) (stating that because "[n]o
    ambiguity    in    the    letter   of    the    law   []or    doubts    about    the
    legislative intention exist," a court's "enlarg[ing]" a statute's
    definition "by judicial construction . . . would be tantamount to
    subverting the true sense and purpose of the statute").
    And         because        Villeneuve's          sexual-orientation-
    discrimination claim does not cross the plausibility line, we must
    let the judge's dismissal of that claim stand.
    The Judge's Summary-Judgment Ruling
    Standard of Review
    We examine the judge's summary-judgment decision afresh.
    See Rivera-Corraliza v. Puig-Morales, 
    794 F.3d 208
    , 214 (1st Cir.
    2015). Viewing the facts and inferences in the light most friendly
    to Villeneuve, see Delgado-Caraballo v. Hosp. Pavía Hato Rey, Inc.,
    
    889 F.3d 30
    , 34-35 (1st Cir. 2018), we ask whether Avon has shown
    - 20 -
    "there is no genuine dispute as to any material fact and . . . is
    entitled to judgment as a matter of law," see Fed. R. Civ. P.
    56(a).    And as always, we can affirm the judge's decision on any
    ground found in the record, including a ground the judge did not
    rely on.    See Collazo-Rosado v. Univ. of P.R., 
    765 F.3d 86
    , 92
    (1st Cir. 2014).
    Unjust-Discharge Claim
    Because Villeneuve met her opening burden under Law 80
    — she showed that Avon fired her, and she alleged that her firing
    was not justified — the burden is now on Avon to show that it had
    an    adequate   justification   for   letting   her   go.   See,   e.g.,
    Echevarría, 856 F.3d at 140.      And it is to that subject we turn.
    Discussing provision (e) of Law 80, the Puerto Rico
    Supreme Court has made crystal clear that an employer is off the
    liability hook if it made a discharge decision "as part of a
    [c]ompany[] reorganization that is so required."             See Zapata–
    Berríos, 189 P.R. Dec. at 426.     Thus, to again quote Puerto Rico's
    high court, an employer
    can modify the way it does business through some type of
    change directed to optimizing its resources and
    increasing the profits, be it [by] eliminating
    positions, creating others new or merging some already
    existing as a vehicle to face financial or competition
    problems, as long as it is a bona fide restructuring.
    Id.
    - 21 -
    And     given       the      summary-judgment            evidence,       a
    reorganization under provision (e) is precisely the situation
    here.   Worried about Avon Puerto Rico's rate of growth, Avon
    initiated    some    cost-saving        measures        —    among   them,     having
    Department-Head Miranda slash $300,000 from the Customer Care
    Department's budget. As part of her cost-savings analysis, Miranda
    concluded both that the Caribbean CCC position did not have enough
    work to justify the expense of paying Villeneuve and that persons
    in other positions could do what Villeneuve was doing.                       So Avon
    eliminated the Caribbean CCC position, with Miranda herself making
    the decision.       Which meant that Villeneuve — who was the only
    Caribbean CCC — lost her job because of the reorganization, as did
    several others, including a 29-year-old CCC.
    Villeneuve      tries       to     beat     back     this    bona-fide-
    restructuring      conclusion     with       several        arguments.       None   is
    convincing, however.
    Relying on Zapata–Berríos, Villeneuve first says that no
    bona fide reorganization occurred because "[o]nly those situations
    in which the decrease in sales or revenues . . . put[] at risk the
    continuity of the business qualify as just cause under [provision]
    (f) of . . . Law 80."         Admittedly, Zapata–Berríos did note that
    provision    (f)    applies      when        "the     referenced     reduction      is
    substantial to the point that it threatens the continuity of the
    - 22 -
    company."    89 P.R. Dec. at 427.   But Zapata–Berríos did not use
    the    threatens-the-company's-continuity   lingo   in   discussing
    provision (e).     See id. at 426-27.   And as we just noted, the
    Villeneuve/Avon situation falls within the ambit of provision (e).
    So her provision-(f)-centric theory carries no weight.11
    Arguing everything but the proverbial kitchen sink,
    Villeneuve also complains that much of the evidence Avon offered
    — especially concerning its financial condition — constituted
    inadmissible hearsay.     Whether this is so we need not decide
    because, as we just discussed, Avon's defense under provision (e)
    requires no evidence of dire financial circumstances.    Rather, it
    merely requires proof that the employer let the employee go in a
    bona fide reorganization.     And on that front, we have these
    paragraphs from Miranda's statement made under penalty of perjury
    (pursuant to 
    28 U.S.C. § 1746
    ), which drew no hearsay challenge
    from Villeneuve:
    11.   I decided that as part of achieving the
    required savings [for Avon Puerto Rico], the Caribbean
    Business would be restructured. . . . Therefore, the
    position of Caribbean [CCC] would be eliminated.      I
    believed that the workload associated with the position
    at that time was not enough to justify its salary, and
    11The district judge concluded that Avon conducted its
    reorganization under provisions (e) and (f). But given our ability
    to affirm the judge on any basis supported by the record, see
    Collazo-Rosado, 765 F.3d at 92, we can and do ground our decision
    on provision (e).
    - 23 -
    the duties could be successfully consolidated with other
    positions.
    12. In addition, amongst others, as part of the
    reorganization I decided to terminate one [CCC]
    position, corresponding [to an employee] who was . . .
    29 years old at the time.
    See generally In re Martínez-Cátala, 
    129 F.3d 213
    , 218 (1st Cir.
    1997) (explaining that such a statement "has the same effect as an
    affidavit").       Avon used these paragraphs in crafting its statement
    of uncontested facts, again without triggering a hearsay challenge
    from Villeneuve.        See generally Vélez v. Awning Windows, Inc., 
    375 F.3d 35
    , 41-42 (1st Cir. 2004) (holding that a court must take
    facts in the moving party's statement of uncontested facts as
    "true" if the opposing party does not object).               Ultimately, these
    aspects of Miranda's testimony show Avon "had a reasonable basis
    to believe" Avon Puerto Rico needed a reorganization, see Pérez,
    804   F.3d    at    9   —   thus    supporting    the     bona   fides   of   that
    reorganization       and    bringing    the   case's    situation    within   the
    provision (e) example of just cause listed in Law 80, see Zapata-
    Berríos, 189 P.R. Dec. at 426 (stressing that provision (e) lets
    employers change how they do "business through some type of change
    directed     to    optimizing      [their]    resources    and   increasing   the
    profits, be it [by] eliminating positions, creating others new or
    merging some already existing as a vehicle to face financial or
    competition problems, as long as it is a bona fide restructuring").
    - 24 -
    Hence, Villeneuve's hearsay arguments cannot carry the day for
    her.
    As a fallback, Villeneuve thinks Miranda lacked personal
    knowledge about these facts.        But we think otherwise.   We say this
    because paragraph 28 of Avon's statement of uncontested facts
    provides:    "Commercial Director for Avon in Puerto Rico, Rodrigo
    Echeandía, met with . . . Miranda[] to discuss the reorganization
    . . . ."    And paragraph 30 adds:      "Miranda was tasked with reaching
    savings totaling $300,000.00 in the Customer Care Department."
    Enough then about hearsay personal knowledge.
    Contending that the Caribbean CCC and the CCC jobs were
    one and the same, Villeneuve next argues that Avon violated Law 80
    by firing her even though she had more seniority than some of the
    CCCs Avon did not fire.         Not so, we conclude.
    Law 80, recall, declares that if an employer fires an
    employee for a restructuring reason like that found in provision
    (e), then "the employer must give preference to those employees
    with greater seniority over those with less seniority within the
    same occupational classification."           See Carrasquillo-Ortiz, 812
    F.3d at 196.     While the parties agree on little else, they agree
    that   in   sorting   out   a   job's   occupational   classification,   an
    inquiring court must focus on factors like:
    (i) the functions and duties of the position; (ii) the
    requirements for filling the position, including the
    - 25 -
    necessary knowledge and skills as well as the academic
    background; (iii) [the] manner of compensation[;] and
    (iv) the way in which the work is performed.
    See Díaz Fontánez v. Wyndham Hotel Corp., 
    155 P.R. Dec. 364
    , 371
    n.12   (2001)   (certified   partial    translation   provided   by   Avon,
    district court docket entry number 56-1).
    Silhouetted   against     this   precedential   backdrop,   the
    summary-judgment record adequately supports the conclusion that
    the Caribbean CCC and the CCC posts were not within the same
    occupational classification, despite both being part of the Call
    Center.     We say this because:      (i) the Caribbean CCC had to deal
    with emails from Caribbean representatives, make past-due calls,
    send reminders of special Caribbean events, and provide field
    support — the CCC had none of these duties; (ii) the Caribbean CCC
    had    to   have   an   associate's     degree   in   communications    or
    administration plus be bilingual — the CCC had neither requirement;
    (iii) the Caribbean CCC had a higher salary than the CCC; and
    (iv) the Caribbean CCC had to travel outside Puerto Rico — again,
    the CCC had no such requirement.         Yes, Villeneuve sometimes did
    tasks that CCCs did.      And sometimes persons from a temp agency
    worked temporarily as CCCs and covered for her when she was absent
    — Anna Ovalle was one such person.            Even so, "Avon deemed the
    Caribbean [CCC] position as separate and distinct from the [CCC]
    position" — a quote lifted from statements made by Department-Head
    - 26 -
    Miranda and Human-Resources-Manager Cifuentes, made under penalty
    of perjury.12
    Unfazed, Villeneuve thinks she should still win on this
    issue because "there is no contemporaneous evidence with the
    reorganization in question that Avon performed any analysis as to
    the alleged occupational classification differentiation."       But
    hers is a one-sentence suggestion (which she basically repeats in
    her reply brief), made with no supporting authority, and so is
    waived.   See, e.g., Mount Vernon Fire Ins. Co. v. VisionAid, Inc.,
    
    875 F.3d 716
    , 727 n.11 (1st Cir. 2017); Rezende v. Ocwen Loan
    Servicing, LLC, 
    869 F.3d 40
    , 43 (1st Cir. 2017) (finding that a
    litigant "waived" an "argument by failing to cite any authority
    whatsoever in support of his conclusory assertion").
    Having    debunked   Villeneuve's   many   Law   80-based
    arguments, we end this longish part of our opinion by upholding
    the judge's decision to grant summary judgment for Avon on her
    unjust-discharge claim.
    12 Cifuentes   did not make any force-reduction decisions —
    Miranda did, but    only for the Customer Care Department.       The
    department heads,   though, had to tell Cifuentes which positions in
    their departments   would be affected.
    - 27 -
    Age-Discrimination Claim
    Villeneuve       showed     Avon     actually     terminated       her
    employment.    And, as now relevant, she alleged Avon discharged her
    because of her age.       But as we just explained, Avon showed it had
    just cause for acting as it did.                So the burden fell on her to
    show Avon's given reason was a pretext for age discrimination.
    See García-García, 878 F.3d at 423; Pérez, 804 F.3d at 8 n.4.                   She
    makes several potential pretext arguments.                 But they all come up
    short.
    For   example,    Villeneuve       contends    that   no    bona   fide
    workforce reduction occurred because Avon did not eliminate the
    Caribbean CCC post — rather, she says, Avon simply replaced her
    with Anna Ovalle, who was much younger than she was.                So, she goes
    on, Avon's stated ground for the firing was a pretextual cover for
    age discrimination.       Color us unconvinced.            Ovalle — a temporary
    employee   from    a   temp    agency    who    had   previously    covered     for
    Villeneuve     during      Villeneuve's         vacations     —    did     perform
    Villeneuve's old duties after the firing, while also performing
    "those of a [CCC]."       But — and it is big "but" — Ovalle did this
    during a transition period in which Avon worked on distributing
    Villeneuve's former responsibilities to other Avon employees, "the
    Specialist for District Managers and the WEB Specialist, with
    support from the Campaign Administration Area," to quote Miranda's
    - 28 -
    statement.       Which kiboshes Villeneuve's Avon-replaced-me-with-
    Ovalle thesis.
    Somewhat    relatedly,      Villeneuve        asserts    that     Avon's
    reorganization reason was pretextual because Avon's explanation of
    what happened to her duties after the firing shifted over time.
    For support, she points to Avon's response to interrogatory number
    14 — an interrogatory that asked Avon to "[i]dentify the employee
    and/or employees" who "perform[ed] all and/or some of the duties
    [she] performed . . . as Caribbean [CCC]."                Responding, Avon first
    objected because the interrogatory did "not specify" a "time
    period."     And then Avon answered that after her termination "due
    to the reorganization," Villeneuve's "duties were distributed to,
    and   absorbed    by,    Francisca      Mendoza,     District      Sales      Manager
    Specialist, and Carmen Rivera, former Web Specialist, as backup to
    Francisca     Mendoza."        Basically        yelling    "Gotcha!"     at    Avon,
    Villeneuve asserts that the deposition of a former supervisor shows
    a   contradiction    because     the    supervisor    testified        that    Ovalle
    performed Villeneuve's duties for some (unspecified) time.                     But we
    see no contradiction because, as Miranda explained, Ovalle simply
    filled in while Avon transitioned those duties to others.
    Ever persistent, Villeneuve also complains that some
    temporary    employees    from    the    temp     agency    made     "water   cooler
    comments" about her age — for instance, one time, after she said
    - 29 -
    she did not like singer and Avon spokesperson "Fergie" (then of
    the group "the Black Eyed Peas"), they said she was "an old lady"
    who "listen[s] to the Bee Gees."             And when she talked to her
    supervisors about this, they said, "Well, there is a generation
    gap," adding "these guys have kids" and "[y]ou have grown-ups."13
    But the kicker for her is that none of these people had a part in
    the firing decision. And she makes no case-based effort to explain
    how these non-decisionmakers' remarks are sufficient to prove
    pretext.    See González, 
    304 F.3d at 69
     (emphasizing that "stray
    workplace    remarks,     as    well    as   statements   made   either    by
    nondecisionmakers    or    by    decisionmakers    not    involved   in   the
    decisional process, normally are insufficient, standing alone, to
    establish either pretext or the requisite discriminatory animus"
    (internal quotation marks omitted)).           We thus deem this facet of
    her pretext argument waived for lack of development.             See United
    States v. Zannino, 
    895 F.2d 1
    , 17 (1st Cir. 1990).
    Still   searching     for    a   persuasive   pretext    theory,
    Villeneuve writes that right before she got fired, she "notice[d]"
    that Avon "had been hiring younger people and firing older people."
    The "people" she is referring to are or were temporary employees.
    13Labeling the comment-makers "immature," these supervisors
    also told Villeneuve to pay no mind to them — advice she herself
    called "wise."
    - 30 -
    Anyway, conspicuously absent from her is any indication of the
    applicant pool — we do not know, for example, whether older workers
    even applied for these positions.                See LeBlanc v. Great Am. Ins.
    Co., 
    6 F.3d 836
    , 848 (1st Cir. 1993) (emphasizing that "the fact
    that recently hired [employees] are younger than [the plaintiff]
    is not necessarily evidence of discriminatory intent, but may
    simply     reflect     a     younger    available      work      force").          Also
    conspicuously absent from her is any mention of the circumstances
    surrounding    the     firings.         Which     devastates     this     aspect    of
    Villeneuve's       pretext    theory,    given     that    she   cannot    defeat    a
    summary-judgment           motion   with    "conclusory          allegations"       or
    "unsupported speculation."              See Medina-Muñoz v. R.J. Reynolds
    Tobacco Co., 
    896 F.2d 5
    , 8 (1st Cir. 1990); see also Gómez v. Stop
    & Shop Supermarket Co., 
    670 F.3d 395
    , 398 (1st Cir. 2012) (holding
    that "[a]ssumptions" made in a brief "are not a substitute for
    evidence" needed to avoid summary judgment).
    With Villeneuve's pretext arguments out of the way, we
    uphold the judge's decision to grant summary judgment for Avon on
    her age-discrimination claim.
    FINAL WORDS
    Having found Villeneuve's arguments wanting, we affirm
    the      judge's     rulings        dismissing       her      sexual-orientation-
    discrimination claim and granting summary judgment for Avon on her
    - 31 -
    unjust-discharge and age-discrimination claims.     We also award
    Avon its costs on this appeal.   See Fed. R. App. P. 39(a)(2).
    - 32 -