Valerio v. Putnam Associates ( 1999 )


Menu:
  •             United States Court of Appeals
    For the First Circuit
    No.  98-1399
    ELAINE VALERIO,
    Plaintiff, Appellant,
    v.
    PUTNAM ASSOCIATES INCORPORATED,
    Defendant, Appellee.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon.  Douglas P. Woodlock, U.S. District Judge]
    Before
    Selya, Circuit Judge,
    Aldrich and Campbell, Senior Circuit Judges.
    Robert J. Gilbert with whom Jeffrey B. Renton and Gilbert &
    Renton, P.C. were on brief for appellant.
    William B. Koffel with whom Foley, Hoag & Eliot was on brief
    for appellee.
    April 9, 1999
    CAMPBELL, Senior Circuit Judge.  Elaine Valerio appeals
    from the district court's grant of summary judgment in favor of
    Appellee Putnam Associates, Inc. ("Putnam").  Valerio sued Putnam
    under the Fair Labor Standards Act, 29 U.S.C.  201 et seq. ("the
    FLSA"), and Massachusetts law, claiming that she was entitled to
    excess pay for overtime hours worked during her employment with
    Putnam, and that she was terminated in retaliation for requesting
    such pay.  She now contends that the district court applied an
    incorrect measure in calculating her overtime pay and erred in
    ruling that her complaint to her supervisors was not protected
    activity.  We affirm the district court's rulings regarding her
    claim for overtime pay and her claim for retaliation under
    Massachusetts law, but reverse the lower court's ruling as to her
    claim for retaliation under the FLSA.
    I.  BACKGROUND
    In October, 1994, Valerio was hired by Putnam, a health-
    care consulting firm, for a "Receptionist/Administrative Assistant"
    position.  Her duties included answering telephones, receiving
    packages, performing research from libraries and on-line databases,
    maintaining client files, and other miscellaneous tasks.  Putnam
    told her at the time she was hired that the position was considered
    "exempt" under the FLSA and she therefore would not be entitled to
    overtime pay (the district court later determined that this
    classification was incorrect).
    In June, 1995, as part of Putnam's normal employee review
    process, Valerio submitted a form entitled "Performance Review/Self
    Evaluation."  She wrote that she hoped she would be "relieved of
    all receptionist duties and [would instead] concentrate on research
    and admin[istration]."  Valerio's immediate supervisor, Office
    Manager Lisa Patterson, responded to Valerio's comments by telling
    her that the company did not anticipate relieving her from
    receptionist duties anytime soon.  She also gave Valerio an oral
    evaluation of her performance, reminding her that she needed to be
    at the office at 8:30 a.m. to answer incoming phone calls.
    Two months later, in August, 1995, Valerio began
    attending law school classes during the evenings.  During the first
    week of that month, Patterson again met with Valerio to discuss her
    job performance and expressed concern with Valerio's punctuality.
    In order to determine whether her admonitions were effective,
    Patterson began keeping a written record of Valerio's daily arrival
    and departure times.  She did not tell Valerio she was doing this.
    On September 7, 1995, Patterson wrote a lengthy letter to
    Valerio which stated in part:
    Punctuality.  No matter what you believe as far as this
    job was described to you (i.e. you claim it was never
    expressly mentioned that this was a receptionist
    position) you were and are aware that answering the phone
    is part of the job.  This means being here when the
    office officially opens at 8:30 a.m. and staying till it
    closes.
    Patterson also stated that Valerio's recent enrollment in law
    school night classes suggested that she was not "serious about a
    career with Putnam."
    On September 12, 1995, Valerio responded by letter.  She
    wrote in part:
    I will repeat to you once again that I am not
    a receptionist.  I am classified as an exempt,
    salaried employee and according to the Fair
    Labor Standards Act published by the
    Department of Labor, a receptionist, by the
    nature of the job, not the title, cannot be an
    exempt employee.  If you insist on classifying
    me as a receptionist, then I demand under FLSA
    that I be reclassified as non-exempt and be
    paid for all overtime hours worked.  My
    salary, offer letter and business cards all
    indicate that my position is Research
    Associate.  Answering the phones is only one
    part of my job . . . Additionally, I feel I
    must disclose to you that I am considering
    complaint options and have contacted the
    Department of Labor.  I would also remind you
    that, "It is a violation of the Fair Labor and
    Standards Act (FLSA) to fire and in any manner
    discriminate against an employee for filing a
    complaint or participating in a legal
    proceeding under FLSA" and that "willfull
    violations of FLSA may be prosecuted
    criminally and the violator fined up to ten
    thousand dollars." . . . If you retract your
    letter and abide by the terms of my employment
    agreement, I will walk away from these issues
    with our professional relationship intact.  I
    will be diligent in my job performance (as my
    last raise attests) and hold ho hard feelings.
    I would appreciate it if any further
    communications on this matter be in writing.
    On September 19, 1995, Kevin Gorman, Putnam's CEO,
    terminated Valerio, stating that the introduction of a new network
    modem system had eliminated the need for a Research Associate.
    Gorman gave her a letter confirming her termination and a final
    paycheck that included $1,660.59, which the letter stated was "the
    equivalent of overtime pay which might be applicable under the
    Department of Labor FLSA Regulation 20 C.F.R.  778.114."  Gorman
    later testified under deposition that Valerio's deteriorating
    relationship with Patterson was the "straw that broke the camel's
    back."
    Valerio then instituted the present action.  The district
    court granted summary judgment in favor of Putnam, holding that,
    while Valerio was a non-exempt employee and thus entitled to
    overtime pay under the FLSA, Putnam's $1,660.59 severance payment
    was more than what was required by the applicable "half-time"
    overtime provisions.  The lower court also dismissed her claims for
    retaliatory termination, ruling that her sending the September 12,
    1995, letter to her supervisors did not constitute protected
    activity under the FLSA or Massachusetts law.  Valerio appeals,
    challenging each of these rulings.
    II. DISCUSSION
    A.  The Overtime Pay Claim
    The parties do not contest the district court's
    conclusion that Valerio was entitled to overtime pay under the
    FLSA.  They dispute only the amount.
    The FLSA's basic overtime provision states,
    [e]xcept as otherwise provided in this
    section, no employer shall employ any of his
    employees who in any workweek is engaged in
    commerce or in the production of goods in
    commerce, or is employed in an enterprise
    engaged in commerce or in the production of
    goods for commerce, for a workweek longer than
    forty hours unless such employee receives
    compensation for his employment in excess of
    the hours above specified at a rate not less
    than one and one-half times the regular rate
    at which he is employed.
    29 U.S.C.  207(a)(1).  The phrase "the regular rate at which [an
    employee] is employed" is not self-defining.  See Martin v. Tango's
    Restaurant, Inc., 
    969 F.2d 1319
    , 1324 (1st Cir. 1992).  Rather, the
    Supreme Court "has glossed the governing language . . . in the case
    of 'an employee working irregular hours for a fixed weekly wage'
    where the hours regularly exceeded 40 hours a week."  
    Id.
      (quoting
    Overnight Motor Transp. Co. v. Missel, 
    316 U.S. 572
    , 573-74
    (1942)).  This gloss is reflected in the overtime compensation
    regulations, which provide two methods by which to  calculate an
    employee's "regular rate" of pay.  The first applies if the
    employee is paid a fixed weekly salary for a specific number of
    hours to be worked each week.  29 C.F.R.  778.113(a) ("Section
    113").  The second applies if the employee is paid a fixed weekly
    salary regardless of how many hours the employee may work in a
    given week.  Id. at  114(a) ("Section 114").
    By its own terms, Section 114 applies only if there is "a
    clear mutual understanding of the parties" that the fixed salary is
    compensation for however many hours the employee may work in a
    particular week, rather than for a fixed number of hours per week.
    In granting summary judgment for Putnam, the district court found
    that there was no genuine dispute that, at the time Valerio was
    hired, she knew that her weekly hours would fluctuate.  Valerio
    argues that her deposition testimony suggests otherwise.  We have
    read the testimony with care and disagree.
    We agree with the district court that, even viewed in a
    light most favorable to Valerio, the deposition testimony
    demonstrates that Valerio understood that her fixed weekly salary
    was to be compensation for potentially fluctuating weekly hours.
    She admits she was told that the hours were indefinite   "8:30 to
    whenever"   and that she understood that there "possibly" could be
    work days that would last longer than eight hours.  She also
    understood, and accepted at the time, that Putnam did not intend to
    provide overtime pay if she worked more than 40 hours in a
    particular week.
    Additionally, the evidence of the parties' post-hiring
    conduct reinforces Putnam's contention that Valerio understood that
    her salary was to compensate her for fluctuating hours.  During the
    first eleven months of her employment, Valerio routinely worked
    without complaint more than 40 hours per week without extra pay.
    See Mayhew v. Wells, 
    125 F.3d 216
    , 218 (4th Cir. 1997) ("[T]he
    existence of [a 'clear mutual understanding'] may be based on the
    implied terms of one's employment agreement if it is clear from the
    employee's action that he or she understood the payment plan in
    spite of after-the-fact verbal contentions otherwise."); Zoltek v.
    Safelite Glass Corp., 
    884 F. Supp. 283
    , 286-87 (N.D. Ill. 1995)
    (court inferred an "implied-in-fact agreement" that employee was to
    receive the same salary regardless of how many hours worked where
    he had worked fluctuating hours for 30 months for a consistent
    salary and never protested).
    Valerio contends that this inference is tantamount to
    "blaming the victim."  The question, however, is simply the narrow
    one of applying Section 114 in accordance with its terms, which
    means determining whether there existed a "clear mutual
    understanding" that Valerio's fixed salary would be compensation
    for however many hours she worked each week.  If so, Section 114
    applies for purposes of calculating "the regular rate at which [the
    employee] . . . is employed."  The evidence demonstrates without
    material contradiction such a "clear mutual understanding."
    Valerio argues that section 114 requires that the "clear
    mutual understanding" must extend to how her overtime premiums
    should be calculated.  Because the parties initially agreed that
    she would not receive any additional payments for overtime hours,
    no agreement regarding calculation of overtime existed.  But the
    regulation calls for no such enlarged understanding.  See Bailey v.
    County of Georgetown, 
    94 F.3d 152
    , 156-57 (4th Cir. 1996) (rejecting
    as "contrary to the plain language of the FLSA and [Section 114]"
    the notion that employers and employees who have adopted a
    fluctuating pay plan must understand the manner in which overtime
    pay will calculated).  The parties must only have reached a "clear
    mutual understanding" that while the employee's hours may vary, his
    or her base salary will not.
    In short, the district court correctly applied Section
    114.  And, because Valerio received even more overtime payment
    ($1,660.59) in her final paycheck than she was entitled to under
    Section 114, Putnam's obligation under the FLSA was extinguished
    and summary judgment was appropriate.  See 29 U.S.C.  216(b) ("Any
    employer who violates the provisions [of this Act] shall be liable
    to the employee . . . affected in the amount of [her] . . . unpaidovertime compensation[.]") (emphasis supplied).
    Much the same reasoning disposes of Valerio's claim under
    the Massachusetts overtime statute.  Valerio argues that because
    the Massachusetts statute has no analogue to Section 114, it
    requires "time-and-a-half" overtime premiums be paid across-the-
    board, even to employees who agreed to receive fixed salaries for
    fluctuating workweeks.  We do not agree.  The basic overtime
    provision of the Massachusetts statute is essentially identical to
    the FLSA.  Compare 29 U.S.C.  207(a)(1) with M.G.L. c. 151, 1A.
    Massachusetts adopted its nearly-identical statute almost twenty
    years after the Supreme Court decided Overnight Motor and nearly a
    decade before Overnight Motor's gloss was formally codified in
    Section 114.  The absence of a direct Massachusetts analogue to
    Section 114 is, therefore, immaterial.  To our knowledge, no
    Massachusetts court has even suggested the distinction Valerio
    seeks to advance, and, tellingly, she cites to no such case.  We
    conclude that both the FLSA and Massachusetts law compel the same
    outcomes.  Cf. Fakouri v. Pizza Hut of America, Inc., 
    824 F.2d 470
    (6th Cir. 1987).
    B.  The Retaliation Claim
    The district court granted summary judgment for Putnam on
    Valerio's claim for retaliatory termination, ruling that her
    internal complaint on September 12, 1995 was not protected activity
    under either the FLSA or Massachusetts law.  We consider the
    federal law and state law issues in turn.
    (1) Retaliation Under the FLSA
    The FLSA's anti-retaliation provision states:
    [I]t shall be unlawful for any person to
    discharge or in any other manner discriminate
    against any employee because such employee has
    filed any complaint or instituted or caused to
    be instituted any proceeding under or related
    to this chapter, or has testified or is about
    to testify in any such proceeding, or has
    served or is about to serve on an industry
    committee[.]
    29 U.S.C. 215(a)(3).  The question raised here is of first
    impression in this Circuit: whether FLSA's prohibition on
    terminating an employee who "has filed any complaint or instituted
    or caused to be instituted any proceeding" under or related to the
    FLSA protects an employee who has lodged a written internal
    complaint with his or her employer but has not filed a judicial or
    administrative complaint.  Federal courts of appeals grappling with
    this issue have differed.  To date, the Sixth, Eighth, Tenth, and
    Eleventh Circuits have held that an internal complaint to the
    employer may satisfy  215(a)(3), see EEOC v. Romeo Community
    Schools, 
    976 F.2d 985
    , 989-90 (6th Cir. 1992); EEOC v. White & Son
    Enterprises, 
    881 F.2d 1006
    , 1011 (11th Cir. 1989); Love v. Re/Max
    of America, Inc., 
    738 F.2d 383
    , 387 (10th Cir. 1984); Brennan v.
    Maxey's Yamaha, Inc., 
    513 F.2d 179
    , 181 (8th Cir. 1975), while the
    Second and Ninth Circuits have held that a formal complaint to the
    government agency or a court is required.  See Lambert v. Ackerly,
    
    156 F.3d 1018
     (9th Cir. 1998); Lambert v. Genesee Hospital, 
    10 F.3d 46
     (2d Cir. 1993).
    This is indeed a close question, but we side with the
    Sixth, Eighth, Tenth, and Eleventh Circuits.  In deciding that the
    FLSA's protections against retaliation are triggered only by a
    formal filing with a court or agency, the Second and Ninth Circuits
    concluded that  215(a)(3) is unambiguous.  See Ackerly, 
    156 F.3d at 1024
    ; Genesee Hospital, 
    10 F.3d at 55
    .  We do not agree.  We
    read the phrase "has filed any complaint" as susceptible to
    differing interpretations.  The word "complaint" itself is
    certainly ambiguous.  Webster defines "complaint" as either "the
    act or action of expressing protest, censure, or resentment:
    expression of injustice ([for example] about poor housing)" or as
    a "formal allegation or charge against a party made or presented to
    the appropriate court or officer (as for a wrong done or a crime
    committed) and variously applied . . . "  Webster's Third New Int'l
    Dictionary 464 (1971).  By failing to specify that the filing of
    any complaint need be with a court or an agency, and by using the
    word "any," Congress left open the possibility that it intended
    "complaint" to relate to less formal expressions of protest,
    censure, resentment, or injustice conveyed to an employer.  Cf.Clean Harbors Environ. Serv., Inc. v. Herman, 
    146 F.3d 12
    , 19 & n.7
    (1st Cir. 1998) (concluding that the phrase "filed a complaint or
    begun a proceeding" in the anti-retaliation provision of the
    Surface Transportation Assistance Act, 49 U.S.C.  31105(a)(1)(A),
    is ambiguous because "the language does not say where a complaint
    must be filed").
    The strongest case for non-ambiguity rests perhaps with
    the verb "filed."  Had Congress spoken of "making" or "voicing" any
    complaint there would be no question it intended to include
    protests as well as purely "legal" complaints.  Webster defines
    "file" both as "to deliver (as a legal paper or instrument) after
    complying with any condition precedent (as the payment of a fee) to
    the proper officer for keeping on file or among the records of his
    office" and "to place (as a paper or an instrument) on file among
    the legal or official records of an office esp[ecially] by formally
    receiving, endorsing, and entering." Webster's Third New
    International Dictionary, at 849.  But while file doubtless
    formalizes matters, the second definition of "file" is sufficiently
    elastic to encompass an internal complaint made to a private
    employer with the expectation the employer will place it on file
    among the employer's official records.  Compare Lundervold v.
    Core-Mark Int'l, Inc., 
    1997 WL 907915
     (D. Or. Jan. 17, 1997)
    (concluding that interpreting the word "filed" in  215 (a)(3) to
    require a written complaint "[i]nstead of simplifying matters, . .
    . simply trade[s] one set of problems for another.")
    Furthermore, if "filed any complaint" were read to
    encompass only filings with a court or government agency, one would
    wonder why the additional language "or instituted or caused to be
    instituted any proceeding under or related to this chapter" was
    inserted.  The latter words become surplusage if the former means
    only the filing of in-court or in-agency complaints.  See Clean
    Harbors, 146 F.3d at 20.  When engaged in statutory interpretation,
    courts may "assume that Congress used two terms because it intended
    each term to have a particular, nonsuperfluous meaning."  Bailey v.
    United States, 
    516 U.S. 137
    , 146 (1995).
    Moreover, the word "any" embraces all types of
    complaints, including those that might be filed with an employer.
    We conclude, therefore, that the statute does not have a plain
    language meaning restricted to "legal" complaints but rather is
    ambiguous as to the meaning of the word "complaint."  Given that
    ambiguity, we look further to discern Congress's intent.
    The legislative history of the FLSA unfortunately
    provides no real guidance as to the intended scope of  215(a)(3).
    We find some assistance, however, in the broad purpose of the FLSA,
    as interpreted by the Supreme Court.  The FLSA has been treated as
    remedial in purpose.  See Tennessee Coal, Iron & R. Co. v. Muscoda
    Local No. 123, 
    321 U.S. 590
    , 597 (1944).  "For . . . practical and
    other reasons," Congress sought to secure compliance with the
    substantive provisions of the Act by having "employees seeking to
    vindicate rights claimed to have been denied" lodge complaints or
    supply information to officials regarding allegedly substandard
    employment practices and conditions.  Mitchell v. Robert DeMario
    Jewelry, Inc., 
    361 U.S. 288
    , 292 (1960).  Congress recognized that
    "fear of economic retaliation might often operate to induce
    aggrieved employees quietly to accept substandard conditions."  
    Id.
    The Supreme Court has stated that the FLSA "must not be
    interpreted in a narrow, grudging manner."  Tennessee Coal, 
    321 U.S. at 597
    .  The Court also spoke of the "remedial and
    humanitarian" purposes of the Act, 
    id.,
     which, as we explain infra,
    would hardly be furthered by a narrow reading of  215(a)(3).
    Under a construction limiting the protections of the anti-
    retaliation provision to the filing of judicial or agency
    complaints, an employer would be free to discharge an employee in
    retaliation for asserting rights under the Act, so long as the
    employer acted prior to the formal filing of such a complaint or
    the institution of a proceeding under the Act.  By protecting only
    those employees who kept secret their belief that they were being
    illegally treated until they filed a legal proceeding, the Act
    would discourage prior discussion of the matter between employee
    and employer, and would have the bizarre effect both of
    discouraging early settlement attempts and creating an incentive
    for the employer to fire an employee as soon as possible after
    learning the employee believed he was being treated illegally.
    A narrow construction of the anti-retaliation provision
    could create an atmosphere of intimidation and defeat the Act's
    purpose in  215(a)(3) of preventing employees' attempts to secure
    their rights under the Act from taking on the character of "a
    calculated risk."  Mitchell, 
    361 U.S. at 293
    .  Such circumstances
    would fail to "foster a climate in which compliance with the
    substantive provisions of the Act would be enhanced."  
    Id. at 292
    .
    Hence we, like many of our sister circuits, conclude that the
    animating spirit of the Act is best served by a construction of
    215(a)(3) under which the filing of a relevant complaint with the
    employer no less than with a court or agency may give rise to a
    retaliation claim.
    Our own precedent in a closely related area supports this
    interpretation.  In Clean Harbors, a panel of this Court
    interpreted very similar language in the anti-retaliation provision
    of the Surface Transportation Assistance Act of 1982 ("STAA") to
    include internal employee complaints.  The STAA's anti-retaliation
    provision states:
    A person may not discharge an employee
    regarding pay, terms, or privileges of
    employment because the employee, or another
    person at the employee's request, has filed a
    complaint or begun a proceeding related to a
    violation of a commercial motor vehicle safety
    regulation, standard, or order, or has
    testified or will testify in such a
    proceeding[.]
    49 U.S.C.  31105(a)(1)(A).  The Clean Harbors panel concluded that
    this language protected an employee who had filed purely
    "intracorporate" complaints about alleged violations of federal
    transportation safety law.  See Clean Harbors, 146 F.3d at 14.
    The panel cited four bases for its decision.  First, the
    statutory language was ambiguous, in that it did not specify where
    a complaint must be filed.  Id. at 19 & n.7.  Second, "Congress
    hewed to this language when it reenacted the STAA in 1994, in the
    face of long-standing administrative interpretation of the STAA and
    similar language in other statutes to encompass internal complaints
    made to an employer."  Id. at 19.  One of the cited "other
    statutes" with "similar language" was the FLSA; the panel referred
    to the courts of appeals decisions interpreting  215(a)(3) to
    encompass internal complaints.  See id. at 20.  The panel also
    cited other decisions that interpreted analogous whistleblower
    protection provisions in the Clean Water Act, 33 U.S.C.  1367(a),
    and the Federal Railway Safety Act, 45 U.S.C.  441.  Third, the
    panel explained that it owed deference to the Department of
    Transportation's interpretation under Chevron because "in the
    absence of unambiguous statutory language, this strikes us as the
    sort of interstitial law making which Congress left to the agency."
    Clean Harbors, 146 F.3d at 19.  Fourth, the panel described the
    agency's policy choice to protect internal complaints to employers
    as "eminently reasonable."  Id.
    Putnam contends that Clean Harbors should not guide our
    decision as some of the factors animating the Clean Harborsdecision are not present here.  The factor of legislative
    acquiescence is not present here and, as explained previously, we
    discern no statement of agency position sufficient for deference
    under the principles of Chevron.  See supra, n.5.  Putnam asserts
    further that Clean Harbors is of limited value to the present issue
    because the FLSA and the STAA have "very different purposes and
    enforcement schemes" that demand different interpretations of their
    respective anti-retaliation provisions.  Putnam's argument, in
    essence, is that because the STAA concerns public health and
    safety, it is essential that employees be encouraged to inform
    their supervisors of regulatory violations immediately so that they
    can be promptly remedied; in the FLSA context, however, the need
    for dispatch is diminished.  Because violations of the FLSA do not
    pose direct and immediate threats to public safety, Putnam asserts,
    Congress must have intended to require FLSA complainants to avail
    themselves of judicial or administrative remedies.
    While the above contentions have some force, they are not
    wholly persuasive.  The need for dispatch in correcting safety
    violations is only one of the many objects of the STAA's anti-
    retaliation regime.  As the Clean Harbors panel explained, forcing
    employees with safety concerns to go straight to the government
    would deny the company an opportunity to "remedy its own problems
    voluntarily and quietly."  Id. at 21.  Internal complaints may be
    seen as benefitting not only the employee, but the employer as
    well.  Id. See also id. at 19 (recognizing the value of "leveraging
    the government's limited enforcement resources").  Finally, and
    perhaps most importantly, the Clean Harbors court noted the value
    of protecting employees "who in good faith assert safety concerns
    to their employers, or who indicate an unwillingness to engage in
    such violations" by "casting a broad net in the [field of] anti-
    retaliation provisions."  Id. at 21.  The Clean Harbors panel
    recognized, as we do supra, that "fear of economic retaliation
    might operate to induce aggrieved employees to accept substandard
    conditions."  Mitchell, 
    361 U.S. at 292
    .  In sum, many of the
    animating policies cited by the Clean Harbors panel apply with
    equal force to violations of the FLSA.
    We hold, therefore, that the FLSA's anti-retaliation
    provision will protect an employee who has filed a sufficient
    complaint with an employer.
    Of course, not all abstract grumblings will suffice to
    constitute the filing of a complaint with one's employer.  As the
    Clean Harbors panel acknowledged, affording protection to employees
    who lodge purely intracorporate complaints "unhelpfully leaves
    employers in the dark" as to what types of assertions will rise to
    the level of protected activity by their employees.  Clean Harbors,
    146 F.3d at 21.  We agree that "[t]here is a point at which an
    employee's concerns and comments are too generalized and informal
    to constitute 'complaints' that are 'filed' with an employer within
    the meaning of the [statute.]" Id. at 22.  Even putting oral
    complaints aside, as we do in this case, see note 4, 
    supra,
     written
    comments and criticisms made to an employer may not always amount
    to filed complaints "under or related to this chapter."  29 U.S.C.
    215(a)(3).  We conclude, as did the panel in Clean Harbors, that
    we have little choice but to proceed on a case-by-case basis,
    addressing as a matter of factual analysis whether the internal
    communications to the employer were sufficient to amount to the
    "filing of any complaint" within the statutory definition.
    Here, we conclude that Valerio's September 12, 1995
    letter was sufficiently definite to notify Putnam that she was
    asserting her statutory rights to overtime pay.  She wrote to Lisa
    Patterson, who was her direct supervisor and Putnam's Office
    Manager, that, at least as long as she was required to be a
    receptionist, she was misclassified as exempt under the FLSA, and
    was entitled to overtime pay.  While Valerio seems also to have
    indicated a preference to remain as a Research Associate and
    perhaps therefore an exempt employee (foregoing the receptionist
    label), she stated she was "considering complaint options and have
    contacted the Department of Labor."  She quoted the  relevant
    statutory language regarding her claim and threatened legal action
    if retaliation took place.
    Putnam insists that the letter should be read not as a
    complaint itself, but merely a negotiating tool, with the
    possibility of a complaint to the Department of Labor to follow if
    Valerio's demands were not met.  Putnam emphasizes that the letter
    concludes with a statement in the conditional form: "If you retract
    your letter and abide by the terms of my employment agreement, I
    will walk away from these issues with our professional relationship
    intact."
    We disagree with Putnam's argument for several reasons.
    First, it presupposes that a "complaint" under the FLSA must be
    filed with the administrative agency, a notion which, as explained
    previously, we reject.  Second, it overlooks the very explicit
    references to the FLSA and Valerio's stated intention to pursue
    remedies under the Act if Putnam failed to meet her concerns.  SeeClean Harbors, 146 F.3d at 21.  Other courts have classified as
    "complaints" statements far less definite than those here.  SeeRomeo Community Schools, 
    976 F.2d at 989
     (plaintiff who told school
    district that she believed they were "breaking some sort of law" by
    paying her lower wages than previously paid to male employees had
    "filed any complaint" under the FLSA); White & Son Enterprises, 
    881 F.2d at 1007-08
     (female employees who met with company owner and
    foreman and asked for equal pay had "filed any complaint").  Third,
    while the letter ends with an olive branch, its tone and overall
    content could not have left Putnam with any doubt that Valerio was
    complaining that she was mis-classified and was asserting her right
    to overtime pay, unless, at least, Putnam was prepared to
    reclassify her in accordance with her wishes.  Putnam never did so
    -- and it now concedes Valerio was all along entitled to overtime
    pay.  We do not think it lies in Putnam's mouth to claim the
    benefit of a condition it at all times rejected.  We, therefore,
    reject Putnam's contention that Valerio's letter was not a
    protected complaint but merely some form of unprotected negotiating
    tool.
    (2) Retaliation Under Massachusetts Law
    We must also consider how our explication of the FLSA
    requirements affects Valerio's retaliation claim under
    Massachusetts law, as she had alleged that "[a]nalogous protections
    exist under state law."  See Complaint,  23.  The district court
    dismissed this claim, ruling that Massachusetts does not appear to
    recognize a common law cause of action where the relevant public
    policy has already been vindicated by a state or federal statute.
    We agree, relying principally upon the decision of the
    Massachusetts' Supreme Judicial Court ("SJC") in Melley v. Gillette
    Corp., 
    491 N.E.2d 252
     (Mass. 1986).
    In Melley, the SJC was asked to decide whether a
    plaintiff who had failed to follow the procedures set forth in
    Massachusetts' employment discrimination statute, M.G.L. c. 151B,
    could nevertheless bring an age discrimination claim based on a
    common law theory of wrongful termination.  The SJC adopted the
    analysis and conclusion of the intermediate appellate court, which
    had reasoned: "[t]he rationale for implying a private remedy under
    the 'public policy exception' to the traditional rule governing at-
    will employment contracts is that, unless a remedy is recognized,
    there is no other way to vindicate such a public policy."  Melleyv. Gillette Corp., 
    475 N.E.2d 1277
    , 1228 (Mass. App. 1985)
    (citations omitted).  The intermediate court concluded that "where,
    as here, there is a comprehensive remedial statute, the creation of
    a new common law action based on the public policy expressed in
    that statute would interfere with that remedial scheme."  Id. at
    1229.
    To be sure, Melley did not address the precise issue
    presented here, as it involved the effect of a comprehensive state
    statute in the field, as opposed to a federal one.  However, were
    the SJC faced with the present situation, we do not believe that
    the federal nature of the statutory remedy would make a
    difference.  Cf. Grubba v. Bay State Abrasives, 
    803 F.2d 746
    , 747
    & n.1 (1st Cir. 1986)(assuming, without deciding, that Massachusetts
    would not recognize a claim for breach of the implied covenant of
    good faith and fair dealing if the public policy was already
    vindicated by the federal Rehabilitation Act of 1973); compare,
    e.g., Conner v. Schnuck Markets, Inc., 
    121 F.3d 1390
    , 1399 (10th
    Cir. 1997) (Kansas would not allow a common law cause of action for
    retaliatory discharge when the FLSA or state statute provides an
    adequate remedy), with Amos v. Oakdale Knitting Co., 
    416 S.E.2d 166
    , 171 (N.C. 1992) (the existence of the FLSA or the state Wage
    and Hour Act does not render moot North Carolina's public policy
    exception unless there is federal preemption or the state statute
    supplants the common law via exclusive remedies).
    III.  CONCLUSION
    For the reasons stated, we affirm the district court's
    grant of summary judgment in favor of Putnam as to Valerio's claim
    for overtime pay under the FLSA and Massachusetts' overtime
    statute.  We vacate, however, the district court's grant of summary
    judgment in Putnam's favor on Valerio's claim for retaliation under
    the FLSA, and remand for further proceedings consistent with this
    opinion.  Last, we affirm the district court's grant of summary
    judgment in Putnam's favor on Valerio's claim for retaliation under
    Massachusetts law.
    So ordered.
    Each party to bear its own costs.