Smith v. Dorchester Real Estate, Inc. , 732 F.3d 51 ( 2013 )


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  •             United States Court of Appeals
    For the First Circuit
    Nos.   11-2349; 11-2378; 11-2389
    ROBERT SMITH,
    Plaintiff, Appellee/Cross-Appellant,
    MARIA DASILVA,
    Plaintiff,
    v.
    DORCHESTER REAL ESTATE, INC.; NEW ENGLAND MERCHANTS CORP.,
    Defendants, Appellants/Cross-Appellees,
    DWIGHT JENKINS; LOUIS G. BERTUCCI; ROBERT E. KELLEY; RKELLEY-LAW,
    P.C.; EB REAL ESTATE GROUP, INC., d/b/a RE/MAX Real Estate
    Specialists; UNION CAPITAL MORTGAGE BUSINESS TRUST; SIGNATURE
    GROUP HOLDINGS, INC., f/k/a Fremont Investment &Loan, a/k/a
    Fremont Reorganization Corporation,
    Defendants, Cross-Appellees,
    CHERRY JENKINS; DOREA SMITH; MID CITY MORTGAGE, LLC;
    MERITAGE MORTGAGE CORPORATION,
    Defendants.
    APPEALS FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. Richard G. Stearns, U.S. District Judge]
    Before
    Howard, Stahl and Thompson,
    Circuit Judges.
    Michael J. Markoff, on brief for New England Merchants Corp.
    Thomas K. McCraw, Jr., with whom Jay S. Gregory and
    LeClairRyan, A Professional Corporation, were on brief, for
    Dorchester Real Estate, Inc.
    James F. McLaughlin, with whom McLaughlin & McLaughlin, P.C.
    was on brief, for RKelley-Law, P.C. and Robert E. Kelley.
    Jeffrey S. Baker, with whom Baker & Associates., P.C.,
    Jonathan D. Plaut, Chardon Law Offices, Patrick M. Groulx and Polis
    Legal, were on brief, for appellee/cross-appellant.
    October 15, 2013
    HOWARD, Circuit Judge.     This case arises out of a
    fraudulent real estate mortgage scheme that involved inducing a
    schizophrenic trash collector into acting as a straw buyer for two
    overvalued residential properties in Massachusetts.   That person,
    Robert Smith, sued various entities and individuals involved in the
    transactions, including the mortgage lenders, mortgage brokers,
    real estate brokers, and closing agents. A jury returned a verdict
    largely favorable to Smith on his claims of fraud and breach of
    fiduciary duty, and the district court doubled and trebled certain
    damages pursuant to the Massachusetts Consumer Protection Statute.
    Two of the defendants, real estate brokerage firm Century 21
    Dorchester Real Estate, Inc. ("Century 21") and mortgage broker New
    England Merchants Corporation ("NEMCO") appeal the unfavorable
    verdict on multiple grounds.   Smith cross-appeals the dismissal of
    several claims.    We affirm in part and reverse or vacate other
    rulings.
    I.
    We recite the relevant facts in the light most favorable
    to the jury verdict.   Incase Inc. v. Timex Corp., 
    488 F.3d 46
    , 50
    (1st Cir. 2007).
    Evidence was introduced from which the jury could have
    concluded that Smith, who was in his mid-forties during the
    relevant time period, suffers from schizophrenia, depression,
    posttraumatic stress disorder, and mild mental retardation.   He is
    -3-
    functionally illiterate.       In January 2005, a woman who introduced
    herself as Laurice Taylor approached Smith while he was working as
    a   trash    collector   for   the   Waste   Management   Corporation    in
    Dorchester, Massachusetts.      Taylor told Smith that she worked at a
    nearby RE/MAX real estate office and invited him to participate in
    a "special investment program" through RE/MAX.        So long as he had
    good credit, Smith would receive $10,000 per investment without
    contributing any capital.      Taylor reassured him that "RE/MAX would
    take care of everything," and Smith agreed to participate.
    Unbeknownst to Smith, the investment opportunity was an
    illicit scheme developed by Dwight Jenkins, a convicted bank
    fraudster.    In the words of the district court,
    Jenkins trolled the margins of society for the gullible
    (like Smith) and the greedy . . . whom he recruited as
    straw "investors" in shady real estate deals. With the
    help of louche mortgage brokers and a complicit attorney,
    the "investors" were inveigled into taking out "liar
    loans" for the purchase of overvalued residential
    properties. The "investors" received a small fee, while
    Jenkins and his cohorts (including the brokers) skimmed
    fees and commissions from the grossly inflated purchase
    prices.
    Smith v. Jenkins, 
    818 F. Supp. 2d 336
    , 340 (D. Mass. 2011).             The
    basics of the scheme may be briefly described. With the assistance
    of real estate agents, Jenkins would find a residential property
    for sale and enter into a purchase and sale agreement with the
    seller for the listing price.        He would then assign the right to
    purchase the property to a straw buyer for a significantly higher
    price.   At the closing, the straw buyer would borrow the amount of
    -4-
    the higher purchase price, the seller would receive the lower
    listing price, and Jenkins would take the difference as a "contract
    release fee."    Jenkins characterized this arrangement to the straw
    buyers as an "investment," promising to maintain the property,
    collect rent, pay operating bills, mortgages, and other expenses,
    and eventually sell the property at a profit in which the straw
    buyer would share.
    Smith's evidence on the specifics of the two transactions
    involved in this litigation follow.
    A.   The Dighton Property
    After   Smith   agreed   to    participate   in   the   purported
    investment program, he provided his accurate financial information
    to Taylor.    Without his knowledge, Jenkins and Taylor then created
    a false financial profile for him that grossly overstated his
    income, assets, and work and renting history.                  This made him
    appear, on paper, a more attractive candidate for a mortgage loan.
    They forwarded the information to Rachel Noyes, a loan originator
    who worked for mortgage broker NEMCO.             Noyes completed a loan
    application on Smith's behalf (and without his knowledge), falsely
    indicating that she had gathered the information in a face-to-face
    interview with Smith, and sent the application to mortgage lender
    Fremont Investment & Loan.        Fremont approved Smith for a "stated
    income" loan, which did not require income verification.
    -5-
    Shortly thereafter, Taylor instructed Smith to attend a
    meeting at the law office of RKelley-Law, P.C., to sign documents
    for an investment. Unbeknownst to Smith, the meeting was a closing
    on a home in Dighton, Massachusetts.       At the closing, Taylor
    introduced Smith to Jenkins and James Adamos, a real estate agent
    who worked for Century 21.    Adamos handed Smith his business card
    and said that he was a representative of Century 21.      Attorney
    Louis Bertucci, an associate at RKelley-Law, introduced himself to
    Smith as the lawyer in charge of the paperwork and assured him that
    the documents were "in order."      Smith did not read any of the
    documents, including those that he signed, nor did anyone explain
    to him that he was in fact borrowing $411,964, secured by two
    mortgages issued by Fremont, to purchase a property. Those present
    led him to believe that they had his best interests in mind, and he
    trusted them to handle the "investment" on his behalf.   Smith was
    confident that the investment was legitimate because two well-known
    companies, RE/MAX and Century 21, were involved in it.
    Several days after the Dighton closing, Smith went to
    RE/MAX's office and there Taylor gave him $10,000. He subsequently
    signed a document giving Jenkins a power of attorney over the
    Dighton property.   Jenkins received a "contract release fee" of
    $42,000. NEMCO received a mortgage broker's commission of $8,800.
    According to the closing documents, no real estate broker received
    a commission from the sale.
    -6-
    B.   The Boston Property
    Approximately a week later, Taylor contacted Smith again
    and instructed him to attend a second meeting at RKelley-Law in
    order to participate in another investment.               In the meantime,
    Jenkins, through Adamos, offered to purchase a residential property
    in Boston listed through Century 21.        Century 21 real estate agent
    Ivana Foley relayed the offer to the seller, who accepted it.             As
    on the previous occasion, the plan was for Jenkins to assign the
    purchase and sale agreement to Smith for a price substantially
    higher than the listing price and collect the difference.
    This time Philip Goodwin, a loan originator who worked
    for Union Capital Mortgage Business Trust ("Union Capital") filled
    out a loan application on Smith's behalf (without meeting Smith)
    and forwarded it to Meritage Mortgage Corporation ("Meritage").
    Like the application for the Dighton property, this application
    also misrepresented Smith's income, assets, and other pertinent
    information.    The application did not mention that Smith owned or
    had a mortgage on the Dighton property.           Meritage approved the
    loan.
    As   on   the   previous   occasion,   Smith    met   Taylor   and
    Bertucci at the RKelley-Law office on the day of the closing.
    Foley was also present.      She introduced herself to Smith, gave him
    her business card, and assured him that everything would be "all
    right."   Taylor, Bertucci, and Foley led Smith to believe that he
    -7-
    was making another good investment, and he trusted them.      Bertucci
    placed a stack of papers in front of Smith for his signature
    without   explaining   their   contents.    Smith   again   signed   the
    documents without reading them, unwittingly borrowing $437,198.13
    for the purchase of the Boston property, secured by two mortgages
    from Meritage.
    Several days after the second closing, Taylor gave Smith
    $9,000 as his share.     Jenkins received a "contract release fee" of
    $41,500, and Century 21 received a broker's commission of $18,950.
    Both Foley and Adamos received a share of Century 21's commission,
    Foley as the listing agent and Adamos as the selling agent.
    A number of months after the closings, Smith began
    receiving calls from the lenders on a daily basis regarding missed
    mortgage payments.     Taylor at first assured him that this was no
    cause for concern, while Jenkins avoided his calls.            The two
    properties were eventually foreclosed on. In the meantime, Smith's
    mental health deteriorated. The severity of the voices in his head
    worsened.    He became suicidal and withdrew from the company of
    those close to him.    Because his credit was ruined, he was unable
    to rent an apartment or obtain new credit cards.
    C.   Court Proceedings
    Smith filed a complaint in Massachusetts state court
    against the various entities and individuals involved in the
    scheme. He alleged a host of state claims, including fraud, breach
    -8-
    of fiduciary duty, and violation of the Massachusetts Consumer
    Protection Statute, see Mass. Gen. Laws ch. 93A, and two federal
    claims for violations of the Truth in Lending Act ("TILA"), see 15
    U.S.C.   §   1635(e),    and   the   Racketeer   Influenced   and   Corrupt
    Organizations Act ("RICO"), see 18 U.S.C. §§ 1961-1969.                 The
    defendants removed the case to the federal court.
    The district court dismissed a number of claims and
    disposed of others, including the two federal claims, through
    summary judgment.1      The surviving claims of fraud (against RE/MAX,
    Century 21, NEMCO, Union Capital, Bertucci, and Jenkins) and breach
    of fiduciary duty (against RE/MAX, Century 21, NEMCO, and Union
    Capital) were tried before a jury.2        The court reserved ruling on
    the Chapter 93A claim until after trial.         The jury found for Smith
    except as against RE/MAX and awarded damages totaling $260,000,
    apportioned among the remaining defendants.
    Century 21, NEMCO, and Union Capital moved for judgment
    as a matter of law or, in the alternative, for a new trial.             The
    court denied the motions of Century 21 and NEMCO but granted Union
    Capital's motion on sufficiency-of-the-evidence grounds.
    1
    Although no federal claim remained to be tried, the court
    retained supplemental jurisdiction over the state claims.       See
    Rodriguez v. Doral Mortg. Corp., 
    57 F.3d 1168
    , 1177 (1st Cir. 1995)
    ("In an appropriate situation, a federal court may retain
    jurisdiction over state-law claims notwithstanding the early demise
    of all foundational federal claims.").
    2
    Smith's breach of contract claims against Jenkins and RE/MAX
    were also before the jury. Neither is pertinent to this appeal.
    -9-
    The court then issued a split decision on Smith's Chapter
    93A claim.   It dismissed the claim against Century 21 and Union
    Capital, ruling that Smith had failed to comply with the demand
    letter requirement, see Mass. Gen. Laws ch. 93A, § 9(3).    Finding
    that Jenkins, Bertucci, and NEMCO had violated the act, the court
    awarded Smith treble damages against Jenkins and Bertucci, double
    damages against NEMCO, and attorneys' fees.
    Century 21 and NEMCO timely appealed, and Smith cross-
    appealed the dismissal of several claims.
    II.
    A.   Century 21
    The jury found Century 21 liable to Smith for fraud and
    breach of fiduciary duty and awarded $50,000 in damages for those
    claims.   The district court denied Century 21's post-trial motions
    challenging the verdict on sufficiency-of-the-evidence grounds and
    assigning error to the court's decision to allow Smith's damages
    expert to testify at trial.
    1.   Sufficiency of the Evidence
    We review de novo a district court's denial of a motion
    for judgment as a matter of law.     Quiles-Quiles v. Henderson, 
    439 F.3d 1
    , 4 (1st Cir. 2006).          "Our review is weighted toward
    preservation of the jury verdict because a verdict should be set
    aside only if the jury failed to reach the only result permitted by
    -10-
    the evidence."     
    Id. (internal quotation
    marks omitted).             In this
    case, sufficient evidence supported the verdict against Century 21.
    Under   Massachusetts     law,     "fraud   is    a   knowing   false
    representation of a material fact intended to induce a plaintiff to
    act in reliance, where the plaintiff did, in fact, rely on the
    misrepresentation to his detriment."          Fordyce v. Town of Hanover,
    
    929 N.E.2d 929
    , 936 (Mass. 2010).           Century 21 argues that Smith
    failed to prove that Century 21 made a misrepresentation with the
    intent of inducing his reliance, or that he in fact relied on any
    statements that were made.        Century 21 also argues that there was
    no evidence that Adamos, its "independent contractor" who operated
    several other ventures during the period of his affiliation with
    Century 21, acted with its actual or apparent authority.                    The
    record contradicts both positions.
    Smith testified that Adamos, who was present at the
    Dighton   closing,   and   Foley,    who    was   at   the   Boston   closing,
    introduced   themselves      as     Century       21   agents,     that    they
    misrepresented the closings as investment deals that they and their
    cohorts would manage on Smith's behalf, and that he relied on those
    representations when he unwittingly purchased the two properties
    with borrowed funds.       As the district court correctly discerned,
    the jury could have attributed Adamos's misrepresentations to
    Century 21 because he worked as a sales agent for Century 21 at the
    time and represented himself as an agent of Century 21.               Moreover,
    -11-
    despite being aware that Adamos was working with Jenkins in various
    capacities, the owner of the Century 21 office Karin Cahill did
    nothing to correct the impression that Adamos was acting on behalf
    of the agency.
    Given Adamos's involvement and representations, the mere
    fact   that    there    was    no   evidence    that    Century   21   received    a
    commission from the sale of the Dighton property does not preclude
    a finding that Adamos was acting on Century 21's behalf.                   The jury
    could have reasonably inferred that Century 21 was nonetheless "in"
    on the deal, especially given the commission that it received two
    weeks later from the sale of the Boston property.                 Indeed, Adamos
    received a portion of that commission, as it was through him that
    Jenkins   offered       to    purchase    the   property.       Moreover,    it   is
    undisputed that Foley was at the Boston closing on behalf of
    Century 21 and that she also assured Smith that the investment was
    sound.    There was sufficient evidence to support the jury verdict
    against Century 21 on the fraud claim.
    Century    21    also   challenges       the   sufficiency    of    the
    evidence to support its liability for breach of fiduciary duty.
    Smith alleged that a fiduciary relationship between him and Century
    21 arose from the nature of their interactions.                See Doe v. Harbor
    Sch., Inc., 
    843 N.E.2d 1058
    , 1064 (Mass. 2006) (distinguishing
    between a fiduciary relationship created by law and one that arises
    from the parties' conduct).              Under Massachusetts law, "trust and
    -12-
    confidence reposed in a party possessing a great disparity of
    knowledge or expertise . . . , while ordinarily not enough standing
    alone to give rise to fiduciary obligations, may produce such
    obligations if the trust and confidence is knowingly betrayed by
    that party for the purpose of securing some benefit to itself."
    Geo. Knight & Co. v. Watson Wyatt & Co., 
    170 F.3d 210
    , 216 (1st
    Cir. 1999); see Broomfield v. Kosow, 
    212 N.E.2d 556
    , 560 (Mass.
    1965). In determining whether a business relationship is fiduciary
    in nature, "courts look to the defendant's knowledge of the
    plaintiff's reliance and consider the relation of the parties, the
    plaintiff's    business   capacity   contrasted    with     that   of    the
    defendant, and the 'readiness of the plaintiff to follow the
    defendant's    guidance   in   complicated   transactions      wherein   the
    defendant has specialized knowledge.'"           Indus. Gen. Corp. v.
    Sequoia Pac. Sys. Corp., 
    44 F.3d 40
    , 44 (1st Cir. 1995) (quoting
    
    Broomfield, 212 N.E.2d at 560
    ).
    In this case, the evidence was sufficient to support the
    jury finding that Smith had a relationship of trust and confidence
    with Century 21 and that Century 21 abused his trust.                    The
    circumstances of the case are truly exceptional.                First, the
    parties had vastly disproportionate knowledge of the scheme.
    Unlike Century 21, whose agents were experienced in real estate
    transactions    and   understood   the    obligations   that    Smith    was
    undertaking, Smith did not even know that he was purchasing two
    -13-
    properties, let alone that he was obligating himself to repay
    nearly $850,000.        Indeed, Century 21 agents and their cohorts kept
    Smith entirely blind as to the nature of the purported investments.
    Second, Smith signed the documents because he trusted those who
    were present at the closings, including Century 21 agents, when
    they       repeatedly   assured   him    that   they   would   "take   care   of
    everything."       Smith testified that they convinced him that the
    investments were legitimate, that the information on the documents
    he was asked to sign was correct, and that he need not worry
    because they would handle the investments on his behalf. In short,
    they told him to trust them and so he did.               He readily followed
    their guidance by signing where indicated without question, even
    though no one explained the documents to him.3           Finally, Century 21
    exploited the disparity in the relationship and betrayed Smith's
    trust to secure a benefit for itself, raking in commissions from at
    least one of the fraudulent transactions and leaving Smith to deal
    with the consequences of the inevitable defaults.                Accordingly,
    there was sufficient evidence for the jury to find Century 21
    liable for breach of fiduciary duty.
    3
    That those present at the closings knew that Smith had
    reposed his trust in them also finds support in the considerable
    evidence that Smith suffered from many vulnerabilities (including
    mental illness and functional illiteracy) that would have been
    apparent to those who interacted with him. Indeed, the jury could
    have found that Smith became the victim of the scheme precisely
    because it was apparent that he would repose trust in the
    defendants.
    -14-
    2.   Admission of Expert Testimony on Damages
    Century 21 also challenges the district court's denial of
    its pre-trial motion to preclude the testimony of Smith's damages
    expert, forensic economist Stan V. Smith, Ph.D., and the subsequent
    denial of its motion to strike Dr. Smith's testimony.        We agree
    that portions of Dr. Smith's testimony should have been precluded.
    Federal Rule of Evidence 702 assigns to the district
    court "the task of ensuring that an expert's testimony both rests
    on a reliable foundation and is relevant to the task at hand."
    Daubert v. Merrell Dow Pharm., Inc., 
    509 U.S. 579
    , 597 (1993).     To
    determine whether an expert's testimony is sufficiently reliable,
    the district court considers whether "the testimony is based on
    sufficient facts or data"; whether "the testimony is the product of
    reliable principles and methods"; and whether "the expert has
    reliably applied the principles and methods to the facts of the
    case."    Fed. R. Evid. 702; see Daubert, 
    509 U.S. 592-94
    .   As to the
    relevancy criterion, the court must determine whether the testimony
    "will assist the trier of fact to understand or determine a fact in
    issue."    
    Daubert, 509 U.S. at 592
    .
    "[T]here is no particular procedure that the trial court
    is required to follow in executing its gatekeeping function under
    Daubert."    United States v. Diaz, 
    300 F.3d 66
    , 73 (1st Cir. 2002).
    However, the gatekeeper function must be performed.      Id. (citing
    
    Daubert, 509 U.S. at 592
    ); see also Kumho Tire Co. v. Carmichael,
    -15-
    
    526 U.S. 137
    , 158-59 (Scalia, J., concurring) (observing that
    "trial court discretion in choosing the manner of testing expert
    reliability   is   not   discretion    to   abandon   the   gatekeeping
    function").   Although the court need not make explicit findings on
    the admissibility criteria sua sponte, Hoult v. Hoult, 
    57 F.3d 1
    ,
    5 (1st Cir. 1995), "[w]ithout specific findings or discussion on
    the record, it is impossible on appeal to determine whether the
    district court carefully and meticulously reviewed the proffered
    . . . evidence or simply made an off-the-cuff decision to admit the
    expert testimony."    Goebel v. Denver & Rio Grande W. R.R. Co., 
    215 F.3d 1083
    , 1088 (10th Cir. 2000) (internal quotation marks omitted)
    (brackets omitted) (emphasis added).
    The question of whether the district court actually
    performed its gatekeeping function in the first place is subject to
    de novo review.    United States v. Avitia-Guillen, 
    680 F.3d 1254
    ,
    1256 (10th Cir.), cert. denied, 
    133 S. Ct. 466
    (2012); Naeem v.
    McKesson Drug Co., 
    444 F.3d 593
    , 607 (7th Cir. 2006).        If we are
    satisfied that the court did not altogether abdicate its role under
    Daubert, we review for abuse of discretion its decision to admit or
    exclude expert testimony.      
    Kumho, 526 U.S. at 152
    ; Crowe v.
    Marchand, 
    506 F.3d 13
    , 16 (1st Cir. 2007).       If we determine that
    the court abused its discretion, we then must determine whether the
    error was harmless. Gay v. Stonebridge Life Ins. Co., 
    660 F.3d 58
    ,
    62 (1st Cir. 2011).
    -16-
    From the evidence in the record, we are unable to
    conclude    that   the    district    court    sufficiently       evaluated     the
    admissibility of Dr. Smith's testimony. There are no statements on
    the record indicating that the court conducted a Daubert analysis.
    The judge denied without comment the defendants' motion to preclude
    Dr. Smith's testimony as unreliable and unhelpful to the jury.                  In
    denying the motion to strike the trial testimony on the same
    grounds, the court stated only that "[a]ny infirmities in the
    witness's testimony were exposed during cross-examination. Whether
    these   undermine    the    creditability      of    the   witness's     ultimate
    opinion(s) are for the jury to determine." But a court cannot rely
    on the jury to determine the relevance and reliability of the
    proffered testimony in the first instance; Daubert and its progeny
    place this responsibility in the hands of the district court.
    We, of course, are not suggesting that the experienced
    trial   judge   ignored    Daubert.       Still,     given   the    record-based
    limitations under which we are required to operate, the absence of
    any findings or discussion on the record leaves us hard-pressed to
    conclude    that    the    district    court     adequately       fulfilled    its
    gatekeeping role in admitting Dr. Smith's testimony.
    Alternatively,     however,       even   if    the    district    court
    conducted a sub silentio review, the admission of much of Dr.
    Smith's testimony cannot be upheld as an exercise of the district
    court's    discretion.      Dr.   Smith      testified     that    the   plaintiff
    -17-
    suffered three types of damages: (1) the loss of enjoyment of life
    (so-called "hedonic damages");(2) the loss of credit expectancy as
    a result of two foreclosures on his record; and (3) the loss of
    time expended dealing with the consequences of the fraud scheme.
    We find that the first two categories fell short of admissibility
    in any event and leave the third to the district court to consider
    on remand after performing a Daubert analysis.
    a.   Hedonic Damages
    We begin with the contentious issue of hedonic damages.
    Dr. Smith opined that Smith is entitled to $219,900 for his loss of
    enjoyment of life.       To arrive at that figure, Dr. Smith employed a
    method for valuing life known as the "willingness-to-pay" model.
    This model measures the monetary worth of life by calculating the
    amounts that individuals, government agencies, and businesses are
    willing to pay for reductions in health and safety risks.               The
    model relies on labor market studies reflecting wage risk premiums,
    studies     reflecting    consumer    purchases    of   safety   equipment,
    questionnaires regarding consumers' willingness to pay for safety
    measures,     and   studies    of    government    regulations    requiring
    expenditures for certain safety devices.          Dr. Smith testified that
    the resulting figure is between $5 and $6 million for the value of
    a "statistically average" person's life, defined as a 31-year-old
    with a 45-year additional life expectancy.
    -18-
    To be "conservative," Dr. Smith instead used $4.2 million
    as the value of life in calculating Smith's damages, without
    offering any rationale for the chosen figure.         This figure,
    according to Dr. Smith, averages out to approximately $130,000 as
    the monetary worth of one year of life.   Next, Dr. Smith took into
    account that Smith had reported losing 90% of his enjoyment of life
    as a consequence of the defendants' conduct.   But instead of using
    that percentage, at the behest of Smith's counsel Dr. Smith used
    "arbitrarily conservative" figures of 25% loss of enjoyment in the
    early years and 12.5% loss in the later years.   Multiplying these
    percentages by the per-year value of life yielded the $219,900
    figure for Smith's hedonic damages.
    Before considering whether Dr. Smith's testimony was
    admissible under Daubert, we delineate the limits of our review.
    Century 21 only argues that Dr. Smith's opinion about Smith's
    hedonic damages failed to satisfy the requirements of Rule 702. It
    makes no argument that hedonic damages are not recoverable at all
    in this type of suit, and therefore we do not decide that issue.4
    4
    We note, however, that it is not clear whether Smith is
    entitled to hedonic damages under the circumstances of this case.
    In re Griffith, 
    800 N.E.2d 259
    (Mass. 2003) discusses hedonic
    damages, although we have found no Massachusetts case addressing
    the scope of such damages.      A number of decisions in other
    jurisdictions indicate that hedonic damages are recoverable, if at
    all, only for permanent injuries. See Golden Eagle Archery, Inc.
    v. Jackson, 
    116 S.W.3d 757
    , 771-72 n.62 (Tex. 2003) (collecting
    cases).
    -19-
    Assuming that hedonic damages are compensable in this
    case, Dr. Smith's testimony nonetheless should have been excluded
    under Rule 702.         Dr. Smith has been the subject of numerous
    decisions regarding the admissibility of his expert opinions on
    this   very    issue.    The   overwhelming   majority   of   courts   have
    concluded that his "willingness-to-pay" methodology is either
    unreliable or not likely to assist the jury in valuing hedonic
    damages, or both.       See, e.g., Allen v. Bank of Am., N.A., CIV.
    CCB-11-33, 
    2013 WL 1164898
    , at *12 (D. Md. Mar. 19, 2013); Richman
    v. Burgeson, No. 98 C 7350, 
    2008 WL 2567132
    , at *2-*4 (N.D. Ill.
    June 24, 2008); Davis v. ROCOR Int'l, 
    226 F. Supp. 2d 839
    , 842
    (S.D. Miss. 2002); Saia v. Sears Roebuck & Co., 
    47 F. Supp. 2d 141
    ,
    148-50 (D. Mass. 1999); Brereton v. United States, 
    973 F. Supp. 752
    , 758 (E.D. Mich. 1997); Kurncz v. Honda N. Am., Inc., 
    166 F.R.D. 386
    , 388-90 (W.D. Mich. 1996); Ayers v. Robinson, 887 F.
    Supp. 1049, 1059-64 (N.D. Ill. 1995); Sullivan v. U.S. Gypsum Co.,
    
    862 F. Supp. 317
    , 321 (D. Kan. 1994); Mercado v. Ahmed, 756 F.
    Supp. 1097, 1103 (N.D. Ill. 1991), aff'd, 
    974 F.2d 863
    , 868-71 (7th
    Cir. 1992); see also Dorn v. Burlington N. Santa Fe R.R. Co., 
    397 F.3d 1183
    , 1195 n.5 (9th Cir. 2005) (collecting state cases where
    Dr. Smith's testimony was excluded). But see Sherrod v. Berry, 
    629 F. Supp. 159
    , 162-64 (N.D. Ill. 1985), aff'd, 
    827 F.2d 195
    , 205-06
    (7th Cir. 1987), vacated and remanded on other grounds, 
    856 F.2d 802
    (7th Cir. 1988).        Indeed, "[t]roubled by the disparity of
    -20-
    results reached in published value-of-life studies and skeptical of
    their    underlying   methodology,   the   federal   courts   which   have
    considered expert testimony on hedonic damages in the wake of
    Daubert have unanimously held quantifications of such damages
    inadmissable."     Smith v. Ingersoll–Rand Co., 
    214 F.3d 1235
    , 1245
    (10th Cir. 2000).
    We share the concerns of those courts that have excluded
    expert testimony based on the "willingness-to-pay" methodology as
    lacking in reliability.    Like the Seventh Circuit, we have serious
    doubts that the underlying studies actually measure the value of
    life.    
    Mercado, 974 F.2d at 871
    .   In terms of consumer purchases,
    spending on items like air bags and smoke detectors is
    probably influenced as much by advertising and marketing
    decisions made by profit-seeking manufacturers and by
    government-mandated safety requirements as it is by any
    consideration by consumers of how much life is worth.
    Also, many people may be interested in a whole range of
    safety devices and believe they are worthwhile, but are
    unable to afford them. More fundamentally, spending on
    safety items reflects a consumer's willingness to pay to
    reduce risk, perhaps more a measure of how cautious a
    person is than how much he or she values life. Few of
    us, when confronted with the threat, "Your money or your
    life!" would, like Jack Benny, pause and respond, "I'm
    thinking, I'm thinking."    Most of us would empty our
    wallets.
    
    Id. And as
    for the wage-risk premiums that Dr. Smith purportedly
    took into account, "[t]o say that the salary paid to those who hold
    risky jobs tells us something significant about how much we value
    life ignores the fact that humans are moved by more than monetary
    incentives."     Id.; see Wilt v. Buracker, 
    443 S.E.2d 196
    , 205 (W.
    -21-
    Va. 1993) ("Anyone who is familiar with the wages of coal miners,
    policemen, and firefighters would scoff at the assertion that these
    high risk jobs have any meaningful extra wage component for the
    risks undertaken by workers in those professions."). Finally, the
    cost of government health and safety regulations per life saved
    "may suggest a collective policy judgment the government has made,
    or may represent a policy selected for reasons other than the
    cost-benefit   analysis   'hedonic   analysis'   implies,   or   even   a
    mistaken policy." 
    Dorn, 397 F.3d at 1195
    ; see 
    Mercado, 974 F.2d at 871
    (identifying a host of issues other than the value of life that
    prompt government health and safety measures).         In short, Dr.
    Smith's method for valuing life is based on assumptions "that
    appear to controvert logic and good sense."       
    Wilt, 443 S.E.2d at 205
    .
    But even assuming that Dr. Smith's formula is a reliable
    measure of the value of life, it was of no assistance to the jury
    in calculating Smith's loss of enjoyment of life.     As other courts
    have recognized, "[t]he willingness-to-pay studies do not relate in
    any way to the actual component of damages, the enjoyment of life."
    
    Id. at 205
    n.15; see 
    Sullivan, 862 F. Supp. at 321
    ("The studies
    relied on by Mr. Smith do not use methodology designed to calculate
    the loss of enjoyment of life, yet are nonetheless extrapolated by
    Mr. Smith into what he claims to be valid data for calculating
    damages for . . . loss of enjoyment of life.").     Dr. Smith equated
    -22-
    the value of life with the value of enjoyment of life, though it is
    readily apparent that the two are not the same.       A plaintiff who
    loses enjoyment of life but is alive is not in the same shoes as a
    plaintiff who lost his life.    As the court observed in Sullivan:
    "Mr. and Mrs. Sullivan suffered totally distinct and different
    damages (Mrs. Sullivan died, Mr. Sullivan faces living without the
    support and companionship of his wife), yet, under Mr. Smith's
    analysis their damages are identical, save only an adjustment for
    differing the 
    expectancy." 862 F. Supp. at 321
    .   That Dr. Smith
    may equate the value of enjoyment of life with the value of life
    itself is not enough to bridge the gap.      See Gen. Elec. Co. v.
    Joiner, 
    522 U.S. 136
    , 146 (1997) ("[N]othing in either Daubert or
    the Federal Rules of Evidence requires a district court to admit
    opinion evidence that is connected to existing data only by the
    ipse dixit of the expert.").
    b.    Loss of Credit Expectancy
    Dr. Smith also testified that Smith suffered "the loss of
    credit expectancy" in the amount of $87,850 as a result of the
    foreclosures.   According to Dr. Smith, a person with a good credit
    rating has the ability to borrow twice his annual income at a 12%
    rate of interest.    This "credit expectancy" represents a "safety
    net"--even though a person will "rarely" have to borrow the maximum
    available credit, it is valuable, according to Dr. Smith, because
    it gives the person "flexibility, an option in life." On the other
    -23-
    hand, someone with a bad credit rating has an increased cost of
    using this available credit because the rate of interest jumps to
    at least 25%. The increased cost lasts for seven years, the length
    of time that a delinquency remains on a credit report.   According
    to Dr. Smith, this increased cost of borrowing twice one's income
    is the amount of lost credit expectancy.   Because Smith had a good
    credit rating prior to the foreclosures, which derailed it, Dr.
    Smith doubled Smith's reported income of $41,000 and multiplied it
    by 13% per year for seven years to arrive at the $87,850 figure for
    Smith's loss of credit expectancy.
    This testimony was inadmissible under Rule 702.    By the
    time this case went to trial, more than five years had passed since
    Smith's credit troubles began.    Even assuming that Smith actually
    had the capacity to borrow twice his income at the suggested rates,
    a proposition for which Dr. Smith cited no authority but himself,
    there was no evidence that Smith tried to or had the intention to
    borrow anything close to that amount during those five years.5   The
    conclusion that Smith should nonetheless be compensated as if he
    had borrowed the maximum amount of "available" credit in year one
    at the high cost of 25% per year is unsupportable.   The disconnect
    between Dr. Smith's methodology and the facts of the case rendered
    5
    Smith only testified that he "applied for credit cards, and
    they wouldn't give it to me."
    -24-
    the testimony unhelpful to the jury in determining Smith's actual
    damages.
    Similarly, there was no evidence of the likelihood of
    Smith borrowing the stated sum in the remaining two years before
    the foreclosures would disappear from his credit report.     Nor was
    there any evidence of his income at the time, a crucial variable in
    Dr. Smith's formula.    "With respect to future damages, a plaintiff
    is entitled to compensation for all damages that reasonably are to
    be expected to follow, but not to those that possibly may follow,
    the injury which he has suffered."      Donovan v. Philip Morris USA,
    Inc., 
    914 N.E.2d 891
    , 899 (Mass. 2009) (internal quotation marks
    omitted) (brackets omitted).      Absent evidence to the contrary,
    Smith's loss of future credit expectancy at the rate calculated by
    Dr. Smith was merely in the realm of possible harm.      As such, it
    was speculative and should have been excluded.
    None of this is to suggest that the damage to Smith's
    credit rating is not compensable.    See United States v. Burke, 
    504 U.S. 229
    , 239 (1992) (listing "a ruined credit rating" as an
    example of consequential damages).       Dr. Smith's methodology was
    simply not a useful measure, and his testimony should not have been
    admitted.
    c.   Loss of Time
    Finally, Dr. Smith testified that Smith was entitled to
    $22,729 for the time that he spent dealing with the consequences of
    -25-
    the fraud.       According to Dr. Smith, Smith spent at least half an
    hour a day for five years seeking to resolve foreclosure-related
    issues.    Dr. Smith valued that time by calculating how much Smith
    would have expended had he hired an administrative assistant to
    handle those issues on his behalf.
    Century 21 maintains that Dr. Smith's testimony lacked a
    factual foundation because there was no evidence that Smith was
    ever employed as an administrative assistant or that he spent half
    an hour per day dealing with the consequences of the foreclosures.
    We leave this issue for the district court to properly assess under
    Daubert.
    d.    Harmlessness Analysis
    Finally, again assuming in the alternative that the
    district court performed the Daubert assessment and that the
    admission of a portion of Dr. Smith's testimony was nevertheless
    erroneous, we find that the error was not harmless.                Indeed, the
    district court apparently thought so as well.               In denying Century
    21's post-trial motion, the court candidly observed that "Dr.
    Smith's    testimony    was   hardly    a     model   of   exactitude,   and   in
    retrospect, it perhaps should have been excluded."                   Smith v.
    Jenkins, 07-CV-12067-RGS, 
    2011 WL 1660577
    , at *2 (D. Mass. May 3,
    2011).    But, according to the district court,
    it is equally true that from every appearance, the jury
    did not base its damages award on those portions of Dr.
    Smith's relatively brief testimony that veered from the
    mundane into the purely speculative . . . . It appears
    -26-
    rather that the jury based its far less ambitious awards
    against those defendants it found liable on a
    common-sense assessment of the impact that the ruin of
    Smith's credit had (and will have) on his emotional
    health and future earning prospects.
    
    Id. It appears
      to   us,   however,   that   the   court's   jury
    instruction on damages must have affected the jury's determination.
    The jury was told that Smith was presenting "a unified theory of
    damages, as explained in the testimony of his economist, Dr. Smith"
    and that any award of damages "should be guided by one or more of
    the measures put forward by Dr. Smith."             As it is "[a] basic
    premise of our jury system . . . that the jury follows the court's
    instructions," we presume that the jury acted according to its
    charge.   Refuse & Envtl. Sys., Inc. v. Indus. Servs. of Am., Inc.,
    
    932 F.2d 37
    , 40 (1st Cir. 1991).          Indeed, while the $260,000 that
    was awarded by the jury was lower than Dr. Smith's $330,000
    estimate, we can discern no basis in the record other than Dr.
    Smith's testimony for an award that was 79% of the amount that he
    estimated.        Given the instruction and the damages awarded, we
    cannot say with any degree of assurance that the award was not
    substantially swayed by the erroneous admission of Dr. Smith's
    testimony.    Accordingly, we remand for a new trial on damages.6
    6
    Because we are ordering a new trial on damages, we need not
    reach Smith's claim that the district court erred by failing to
    instruct the jury that, in addition to the measures of damages
    testified to by Dr. Smith, Smith could be compensated for: (1)
    Jenkins's "contract release fees"; (2) the rents from the two
    -27-
    B.   NEMCO
    The jury found NEMCO, the mortgage broker for the Dighton
    transaction, liable to Smith for fraud and breach of fiduciary
    duty.    The district court denied NEMCO's motion for judgment as a
    matter of law and doubled the jury's $50,000 award against NEMCO
    pursuant to Chapter 93A.         NEMCO appeals both the denial of the
    motion and the Chapter 93A ruling.
    1.   Common-Law Claims
    NEMCO argues that no evidence was offered at trial that
    a representative of NEMCO made any statements to Smith upon which
    Smith could have reasonably relied, thus precluding liability on
    the fraud claim. See 
    Fordyce, 929 N.E.2d at 936
    . Similarly, NEMCO
    maintains that there was no evidence that Smith had reposed a high
    degree of trust and confidence in NEMCO or that NEMCO was aware of
    his trust.    See 
    Broomfield, 212 N.E.2d at 560
    .          A careful review of
    the record persuades us that NEMCO is right.
    The record before the jury was devoid of any evidence
    that NEMCO made any statement to Smith, let alone one that he
    relied upon to his detriment.             Smith had no communication with
    Noyes,   NEMCO's      loan   originator    who   filled   out   Smith's   loan
    application     for    the   Dighton    property,   or    any   other   person
    properties collected prior to the foreclosures; and (3) Smith's
    potential tax liability based on the forgiveness-of-indebtedness
    income from the foreclosures.
    -28-
    associated with NEMCO. Smith makes much of the fact that he signed
    the loan application at the closing, but the misrepresentations in
    that application were statements made to the lender, not to Smith.
    And even if the application could be construed as a statement to
    Smith, Smith testified that he never read it or understood its
    import, and therefore he could not have relied upon it.
    To salvage the claim, Smith argues that Bertucci, as the
    closing attorney, spoke on behalf of NEMCO when he assured Smith
    that the paperwork was in order.              There is no evidence in the
    record   to    support   this    assertion.     Bertucci's     uncontroverted
    testimony was that he was the attorney for the lender, Fremont.
    Undeterred by the lack of evidence, Smith argues that
    NEMCO must have authorized Fremont to appoint Bertucci as NEMCO's
    agent because, as the mortgage broker, NEMCO was required to
    maintain all records of the transaction and to make disclosures to
    Smith.    Smith     cites   no   authority    for   this    proposition.   An
    attorney's services as a closing agent are typically relied upon by
    all the parties to a real estate transaction.              That, in itself, is
    insufficient to make the closing agent a representative of the
    mortgage broker or anyone else but the lender.              Because there was
    no evidence that any agent of NEMCO made any statement to Smith
    -29-
    that he relied upon to his detriment, the jury verdict against
    NEMCO on the fraud count cannot stand.7
    The same is true for the breach of fiduciary duty claim.
    Because Smith was unaware of NEMCO's role in the scheme, he could
    not have reposed his trust in the mortgage broker.     There is no
    evidence, moreover, that NEMCO was aware of Smith's trust such that
    a fiduciary duty could attach.    Accordingly, NEMCO is entitled to
    judgment as a matter of law on this claim as well.8
    2.   Chapter 93A Claim
    After the jury returned its verdict, the district court
    held that NEMCO had violated Chapter 93A by engaging in deceptive
    conduct and that punitive damages were warranted.     NEMCO argues
    that the court made clear factual errors and that the evidence did
    not support a finding of liability.     We agree.
    Chapter 93A provides a cause of action for a plaintiff
    who "has been injured," Mass. Gen. Laws ch. 93A, § 9(1), by "unfair
    or deceptive acts or practices," 
    id. ch. 93A,
    § 2(a).          "The
    7
    Smith argues that because Jenkins refused to testify at
    trial on the basis of the Fifth Amendment, the jury could conclude
    that Jenkins was also an agent of NEMCO. As this assertion amounts
    to nothing more than speculation, we do not indulge it.
    8
    For the same reasons, we affirm the grant of Union Capital's
    motion for judgment as a matter of law, which Smith challenges in
    his cross-appeal. The exact same evidentiary deficiencies existed
    in Smith's claims against Union Capital, the mortgage broker for
    the Boston transaction. Curiously, the district court correctly
    set aside the jury verdict against Union Capital, but did not apply
    the same rationale to the verdict against NEMCO.
    -30-
    determination of whether certain conduct is unfair or deceptive is
    a question of fact, but whether that conduct rises to the level of
    a chapter 93A violation is a question of law."             Fed. Ins. Co. v.
    HPSC, Inc., 
    480 F.3d 26
    , 34 (1st Cir. 2007).                 We review the
    district   court's   findings   of    fact   for   clear    error   and   its
    conclusions of law de novo.      Arthur D. Little, Inc. v. Dooyang
    Corp., 
    147 F.3d 47
    , 54 (1st Cir. 1998).            "A finding is 'clearly
    erroneous' when although there is evidence to support it, the
    reviewing court on the entire evidence is left with the definite
    and firm conviction that a mistake has been committed."              United
    States v. U.S. Gypsum Co., 
    333 U.S. 364
    , 395 (1948).
    The district court ruled that NEMCO had violated Chapter
    93A by engaging in deceptive conduct.          Specifically, the court
    found that "Noyes, the NEMC[O] branch manager with whom Jenkins and
    Taylor were in league, made numerous statements that she knew or
    should have known were false regarding Smith's creditworthiness in
    the loan applications for both properties." 
    Smith, 818 F. Supp. 2d at 342
    . The court compared the two applications and concluded that
    they contained numerous "glaring inconsistencies" that "could not
    have gone unnoticed" by Noyes.       
    Id. at 343.
      In addition, the court
    found that in both applications Noyes falsely stated that she had
    gathered the information in a face-to-face interview with Smith.
    
    Id. at 342-43.
      Based on these findings, the court concluded that
    -31-
    Noyes's conduct constituted a willing and knowing violation of
    Chapter 93A and doubled the jury award against NEMCO.
    The key finding -- that Noyes had completed both loan
    applications -- was clearly erroneous.         The evidence showed that
    Noyes was the loan originator only for the Dighton transaction. It
    was undisputed that Union Capital was the mortgage broker for the
    Boston transaction and that its employee Goodwin completed the
    second loan application.         There was no evidence that Noyes was
    involved in the Boston transaction in any capacity or that NEMCO
    and Union Capital were somehow related. Hence, the inconsistencies
    in the two applications amount to naught.
    Nor was there any evidence that Noyes was "in league"
    with       Jenkins   and   Taylor.   There   was   no   evidence   of   any
    communication between Noyes and Jenkins, or between Noyes and
    Taylor.9      Without more, the record does not support the finding
    that Noyes knew or should have known that Smith's financial
    information was false.10
    All that is left, then, is Noyes's representation in the
    application that she had interviewed Smith in person in preparing
    9
    Neither Noyes nor Taylor was called to testify at trial, and
    Jenkins asserted his Fifth Amendment privilege.
    10
    We cannot independently conclude that Smith's purported
    income of $90,000, as stated in the loan application, was so
    disproportionate to his stated occupation as a driver for Waste
    Management that, based on that alone, Noyes must have known the
    information was false.
    -32-
    the loan application for the Dighton property.       As Smith testified
    that he never met Noyes, the district court supportably found that
    Noyes knew that this statement was false.          But when the alleged
    basis for Chapter 93A liability is a misrepresentation, as is the
    case here, a plaintiff must prove "a causal connection between the
    deception and the loss and that the loss was foreseeable as a
    result of the deception."     Casavant v. Norwegian Cruise Line Ltd.,
    
    952 N.E.2d 908
    ,   912   (Mass.   2011)   (internal   quotation   marks
    omitted); see also Hershenow v. Enter. Rent-A-Car Co. of Bos.,
    Inc., 
    840 N.E.2d 526
    , 528 (Mass. 2006) ("[P]roving a causal
    connection between a deceptive act and a loss to the consumer is an
    essential predicate for recovery under our consumer protection
    statute.").     Smith speculates that by misrepresenting how she
    acquired his information, Noyes was able to "lend false legitimacy"
    to the loan application.      As NEMCO points out, however, there was
    no evidence as to the effect of the statement on the lender's
    decision to make the loan.      The lender's representative testified
    that Smith's "creditworthiness, his ability to repay, his proven
    track record of making payments . . . to other creditors . . . and
    his employment" were behind the decision to make the loan.
    On this record -- a clearly erroneous finding that Noyes
    had prepared the loan application for the Boston transaction, and
    a lack of evidence of the effect of Noyes's actions on the Dighton
    transaction -- we must vacate the judgment against NEMCO on the
    -33-
    Chapter 93A claim and remand this issue to the district court.
    Although   the   district   court   has    discretion   over   any   further
    proceedings, we note that an evidentiary hearing would allow both
    NEMCO and Smith to develop their positions and could help avoid
    confusion about the facts of the case in any future appeal.11
    C.   Smith's Cross-Appeal
    In his cross-appeal, Smith assigns error to various
    rulings of the district court.       We address them in turn.
    1.   Judgment in favor of Kelley and RKelley-Law
    At the close of Smith's evidence, RKelley-Law and Robert
    Kelley, its sole shareholder, moved for judgment as a matter of law
    on all counts.    The district court granted the motion on the basis
    that there was no evidence that Kelley knew about or participated
    in the fraud.    Smith maintains that there was sufficient evidence
    of Kelley's direct involvement to allow the question to go to the
    jury, and that, in any event, Kelley and the law firm could be held
    vicariously liable for Bertucci's fraud.
    The first argument need not detain us.              According to
    Smith, the evidence of Kelley's direct involvement is his signature
    11
    We do not reach NEMCO's appellate arguments that the
    district court erred when it denied its motion in limine to exclude
    a cease-and-desist order and when it declined to give a curative
    instruction in response to a portion of plaintiff's counsel's
    closing argument. With respect to the cease-and-desist order, in
    any retrial the district court will need to consider whether the
    order is inadmissible as evidence of propensity, see Fed. R. Evid.
    404(b), or properly may be admitted for another purpose.
    -34-
    on several closing documents that also bear Smith's signature.
    Smith argues that, based on this alone, the jury could conclude
    that Kelley had communicated with Smith at the closing and made the
    same false assurances as Bertucci.                    Smith conveniently fails to
    mention his testimony that he did not meet Kelley at either closing
    and    that     Bertucci       was     the    only     lawyer    present         who     made
    representations to Smith about the documents that Smith was asked
    to sign.      In this case, Kelley's signature on a couple of forms is
    simply not enough to show that Kelley made false statements to
    Smith upon which Smith relied to his detriment. The district court
    correctly entered judgment in Kelley's favor.
    We    think,    however,       that    the   court   was     mistaken        in
    granting the motion of RKelley-Law, the professional corporation
    that   employed       Bertucci.       Sufficient      evidence      was    presented        to
    warrant    a    finding       that    the    firm    was    vicariously         liable      for
    Bertucci's fraud. Under Massachusetts law, an employer may be held
    vicariously liable for an intentional tort committed by an agent or
    employee within the scope of the employment. Worcester Ins. Co. v.
    Fells Acres Day Sch., Inc., 
    558 N.E.2d 958
    , 967 (Mass. 1990).
    "[C]onduct of an agent is within the scope of employment if it is
    of the kind he is employed to perform; if it occurs substantially
    within    the       authorized       time    and    space   limits;       and    if    it   is
    motivated, at least in part, by a purpose to serve the employer."
    -35-
    Wang Labs., Inc. v. Bus. Incentives, Inc., 
    501 N.E.2d 1163
    , 1166
    (Mass. 1986) (internal citations omitted).
    The evidence would have permitted a jury to find that all
    three elements were satisfied: that Bertucci's acts as the closing
    agent were within the purview of his job, that both closings took
    place at the RKelley-Law office during regular business hours, and
    that    Bertucci's    participation    in    the   fraudulent   closings   was
    motivated, at least in part, by a desire to serve RKelley-Law's
    interests (the firm received fees as the closing agent on both
    transactions).       Because the jury found Bertucci liable for fraud,
    and because there was evidence that Bertucci acted within the scope
    of his employment, we vacate the entry of judgment in favor of
    RKelley-Law and remand this issue to the district court.                    On
    remand, RKelley-Law may present a defense to Smith's claims of
    vicarious liability for both Bertucci's fraud and his violation of
    Chapter 93A.     See 
    id. (holding that
    employer is liable under
    Chapter 93A for employee's conduct that falls within the scope of
    the employment).12
    12
    Smith argues, in a footnote, that Kelley is also vicariously
    liable for Bertucci's conduct because, although RKelley-Law is a
    professional    corporation,   the    Massachusetts    Professional
    Corporation Law provides that it does not "alter any law applicable
    to the relationship between a person rendering professional
    services and a person receiving such services, including liability
    arising out of such professional services." Mass. Gen. Laws ch.
    156A, § 6(b). Given that Smith does not challenge the district
    court's   determination   that   there   was   no   attorney-client
    relationship between him and Bertucci, the applicability of the
    cited provision is unclear. As Smith has failed to develop the
    -36-
    2.   Chapter 93A Demand Letters
    Union Capital and Century 21 moved for judgment as a
    matter of law on Smith's Chapter 93A claims.        The district court
    granted the motions, ruling that Smith had failed to properly serve
    either defendant with a demand letter as required by the statute.
    Smith argues that he complied with the statutory requirement and
    that the court erroneously required that the letters be served on
    the defendants in compliance with the Massachusetts service of
    process rules.   We review the grant of the motions de novo, taking
    the facts in the light most favorable to Smith.           McLane, Graf,
    Raulerson & Middleton, P.A. v. Rechberger, 
    280 F.3d 26
    , 39 (1st
    Cir. 2002).
    We begin with the demand letter requirement.            As a
    prerequisite to suit, Chapter 93A requires that "a written demand
    for relief, identifying the claimant and reasonably describing the
    unfair or deceptive act or practice relied upon and the injury
    suffered,   shall   be   mailed   or   delivered   to   any   prospective
    respondent."   Mass. Gen. Laws ch. 93A, § 9(3).     The dual purpose of
    this requirement is "to encourage negotiation and settlement" and
    "to operate as a control on the amount of damages."            Slaney v.
    Westwood Auto, Inc., 
    322 N.E.2d 768
    , 779 (Mass. 1975).
    argument, we do not address it. See United States v. Zannino, 
    895 F.2d 1
    , 17 (1st Cir. 1990) (holding that "issues adverted to in a
    perfunctory manner, unaccompanied by some effort at developed
    argumentation, are deemed waived").
    -37-
    Smith addressed a demand letter to Union Capital and
    mailed it via certified mail to the address of Union Capital's
    registered      agent      in    Massachusetts,          without      specifying       the
    registered      agent     or    any     other    agent    of   the    company    as    the
    designated recipient. The registered agent was in jail at the time
    and his spouse signed the return receipt. The district court found
    this   deficient,         reasoning       that    under    Rule      4(d)(2)    of     the
    Massachusetts Rules of Civil Procedure, "proper service on a
    domestic corporation requires delivery to a corporate officer, a
    managing or general agent, or the person in charge at its principal
    place of business within the Commonwealth."                    Smith v. Jenkins, 
    777 F. Supp. 2d 264
    , 268 (D. Mass. 2011).                    The court concluded that
    Smith failed to comply with the service of process rule and, by
    extension, the demand letter requirement, because he failed to
    designate    Union        Capital's      registered       agent      as   the   letter's
    recipient.      
    Id. No authority
    has been cited for the proposition that a
    Chapter   93A    demand        letter    must    be   served    on    a   defendant     in
    compliance with the Massachusetts service of process rules, and we
    have found none. In fact, Chapter 93A suggests quite the opposite.
    All that the statute requires is that a demand letter be "mailed or
    delivered"      to    a   prospective      respondent.          In    contrast,      rules
    governing service of process are more demanding. See Mass. R. Civ.
    P. 4. Distinguishing between mailing or delivering a demand letter
    -38-
    and service of process accords with the Massachusetts Business
    Corporation Law, which specifies that a corporation's registered
    agent is its agent for "service of process, notice, or demand
    required or permitted by law to be served on the corporation."
    Mass. Gen. Laws ch. 156D, § 5.04.
    Hence, Smith could serve the demand letter on Union
    Capital by mailing it to the company's registered agent.    Nothing
    suggests that he had to designate the registered agent as the
    recipient instead of the corporation.   Because Smith complied with
    the demand letter requirement in this instance, we remand the claim
    to the district court for a determination on the merits.
    With respect to Century 21, Smith mailed two copies of
    the demand letter via certified mail to "James Adamos c/o Century
    21" and to "Ivana Foley c/o Century 21" at Century 21's address.13
    Neither sales agent was employed by Century 21 at the time and the
    letters were returned unclaimed.    Smith followed up by sending the
    letter to the same addressees via first-class mail.   Those letters
    were not returned to Smith.   At no point did Smith mail or deliver
    a demand letter to Century 21 or to Cahill, its owner, broker, and
    registered agent, despite the fact that three months before filing
    13
    Another copy of the demand letter was sent to "Century 21
    of New England, Inc." Smith does not appeal the district court's
    ruling that this entity was a separate franchise not affiliated
    with the defendant Century 21.
    -39-
    suit,    his    counsel    learned     from   Adamos   that   Cahill    was   his
    supervising broker.
    The district court concluded that "the sending of the
    demand letter to two persons that [Century 21] no longer employed
    . . . does not comply with Chapter 93A."           
    Smith, 777 F. Supp. 2d at 269
    .    We agree.      The statute plainly provides that a demand letter
    must be sent "to any prospective respondent."             Mass. Gen. Laws ch.
    93A, § 9(3).         The respondent was Century 21, not its former sales
    agents.
    Smith would have us hold that mailing the demand letter
    to former employees ought to be sufficient because "mail addressed
    to a former employee will very likely be opened by the company that
    receives it and read." Whatever the merits of this assertion, here
    there is no evidence that Century 21 opened the letters.                 On the
    contrary,      the    letters   sent   via    certified   mail   were   returned
    unclaimed, and Cahill attested that she never received or reviewed
    any demand letter from Smith.             Accordingly, the district court
    correctly granted Century 21's motion for judgment as a matter of
    law on the Chapter 93A claim.
    3.   Leave to Amend
    After the defendants moved for summary judgment, Smith
    sought leave to file his second amended complaint to assert claims
    of breach of fiduciary duty and breach of contract against Union
    Capital and NEMCO.          The district court granted the motion with
    -40-
    respect to the breach of fiduciary duty claim but denied it as to
    the breach of contract claim.           Smith assigns error to the denial,
    asserting that he had viable breach-of-contract claims against the
    two mortgage brokers.         This challenge lacks merit.
    We review denials of motions to amend pleadings for abuse
    of discretion "and will defer to the district court's hands-on
    judgment so long as the record evinces an adequate reason for the
    denial." Aponte-Torres v. Univ. of P.R., 
    445 F.3d 50
    , 58 (1st Cir.
    2006).    "Futility of the amendment constitutes an adequate reason
    to deny the motion to amend."           Todisco v. Verizon Commc'ns, Inc.,
    
    497 F.3d 95
    , 98 (1st Cir. 2007).
    Smith's amendment was futile because he failed to allege
    that he entered into a valid contract with either mortgage broker.
    See Adorno v. Crowley Towing & Transp. Co., 
    443 F.3d 122
    , 126 (1st
    Cir. 2006) (a proffered amendment is futile if it fails to state a
    claim upon which relief may be granted).                 What spurred Smith to
    seek    leave   to   assert    the     breach-of-contract     claims   was   the
    discovery of loan origination agreements bearing his signature.
    The    agreements    provide    that    the    brokers    would   "apply   for   a
    residential mortgage loan from a lender" on Smith's behalf.                Smith
    alleged that they breached this obligation by entering false
    information on the loan applications.              Assuming that this would
    constitute a breach, Smith failed to allege "the most elemental
    prerequisite to the formation of an enforceable contract--the
    -41-
    meeting of the minds."           Nash v. Trs. of Bos. Univ., 
    946 F.2d 960
    ,
    966 (1st Cir. 1991).
    Not only did Smith fail to allege the existence of valid
    contracts, but he alleged quite the contrary in his complaint. The
    substance of his tort claims (and his unequivocal testimony) was
    that he signed all the documents because the defendants represented
    them as paperwork for an "investment" and at no point disclosed to
    him that he was taking part in mortgage loan transactions.                    He
    thereby   alleged       "fraud    in    the   factum"--that    is,   "fraudulent
    procurement   of    a    party's       signature   to   an   instrument   without
    knowledge of its true nature," rendering void any documents he
    signed.   Fed. Deposit Ins. Corp. v. Caporale, 
    931 F.2d 1
    , 2 n.1
    (1st Cir. 1991); see Federico v. Brockton Credit Union, 
    653 N.E.2d 607
    , 611 (Mass. App. Ct. 1995) (describing fraud in the factum as
    occurring in "the rare case when there has been fraud as to the
    essential nature of the instrument or an essential element of it,"
    such as "the case of someone tricked into signing a note in the
    belief that the paper is a receipt").
    At its core, fraud in the factum signifies "the absence
    of that degree of mutual assent prerequisite to formation of a
    binding contract; absent the proverbial 'meeting of the minds' one
    cannot be said to have obligated himself in law and the purported
    transaction is regarded as void." 26 Williston on Contracts § 69:4
    (4th ed. 2003) (quoting Bancredit, Inc. v. Bethea, 
    172 A.2d 10
    , 12
    -42-
    (N.J. Super. Ct. App. Div. 1961)).              Because Smith alleged that the
    defendants        coaxed   him   into    signing      the   loan    agreements       by
    representing them as "investment" documents, he effectively alleged
    that the contracts were void.             It was therefore well within the
    district court's discretion to deny leave to amend.14
    4.   Emotional Distress Claim
    Finally, Smith contends that the district court erred in
    granting summary judgment to the defendants on his claim of
    intentional infliction of emotional distress.                We review the entry
    of summary judgment de novo, "drawing all reasonable inferences in
    favor      of    the    non-moving      party    while      ignoring        conclusory
    allegations, improbable inferences, and unsupported speculation."
    Shafmaster v. United States, 
    707 F.3d 130
    , 135 (1st Cir. 2013)
    (internal quotation marks omitted).
    Under   Massachusetts    law,    to    prevail     on   a    claim   of
    intentional infliction of emotional distress, the plaintiff must
    prove, among other elements, that "the actor intended to inflict
    emotional distress or that he knew or should have known that
    emotional distress was the likely result of his conduct."                       Howell
    v. Enter. Publ'g Co., 
    920 N.E.2d 1
    , 28 (Mass. 2010). Smith alleged
    14
    A plaintiff may, of course, plead inconsistent theories of
    relief in the alternative. See Fed. R. Civ. P. 8(d). But even if
    he adequately pleaded the contract claims, Smith prevailed on his
    tort claims because the jury believed his version of the events--
    that he unwittingly borrowed money to purchase the two properties
    because the defendants defrauded him. Accordingly, he could not
    have prevailed on his breach of contract claims as well.
    -43-
    that the defendants knew or should have known that he would suffer
    emotional distress as a result of their fraud.     The district court
    concluded that no evidence supported this allegation.
    In mounting his challenge, Smith does not cite any record
    evidence that would bring into question the district court's
    ruling.    Instead, he cites two studies for the proposition that
    "there is a significant link between depression and one's financial
    status."   Even if these studies could show that Smith's emotional
    distress was foreseeable to the defendants, they were not in the
    record before the district court.   Save for certain exceptions not
    applicable here, we do not consider arguments or evidence not
    presented to the district court.       United States v. Font-Ramirez,
    
    944 F.2d 42
    , 46 n.2 (1st Cir. 1991).       "Unlike the Emperor Nero,
    litigants cannot fiddle as Rome burns. A party who sits in silence
    [and] withholds potentially relevant information . . . does so at
    his peril."   Vasapolli v. Rostoff, 
    39 F.3d 27
    , 36 (1st Cir. 1994).
    Accordingly, we affirm the grant of summary judgment.
    III.
    For the aforementioned reasons, we:        (1) vacate the
    damages award against Century 21 and remand for a new trial on
    damages; (2) reverse the judgment against NEMCO on Smith's common-
    law claims; (3) vacate the judgment against NEMCO on Smith's
    Chapter 93A claim and remand for determination on the merits
    consistent with this opinion; (4) vacate the judgment in favor of
    -44-
    RKelley-Law and remand for further proceedings; and (5) reverse the
    dismissal of the Chapter 93A claim against Union Capital and remand
    for a determination of the claim on the merits.   We affirm in all
    other respects.
    The parties shall bear their own costs of appeal.
    So ordered.
    -45-
    

Document Info

Docket Number: 11-2349, 11-2378, 11-2389

Citation Numbers: 732 F.3d 51

Judges: Howard, Stahl, Thompson

Filed Date: 10/15/2013

Precedential Status: Precedential

Modified Date: 8/7/2023

Authorities (40)

Industrial General Corp. v. Sequoia Pacific Systems Corp. , 44 F.3d 40 ( 1995 )

Vasapolli v. Rostoff , 39 F.3d 27 ( 1994 )

Incase Incorporated v. Timex Corporation , 488 F.3d 46 ( 2007 )

McLane, Graf, Raulerson & Middleton, P.A. v. Rechberger , 280 F.3d 26 ( 2002 )

United States v. Diaz , 300 F.3d 66 ( 2002 )

Federal Insurance Co v. HPSC, Inc. , 480 F.3d 26 ( 2007 )

United States v. Ilario M.A. Zannino , 895 F.2d 1 ( 1990 )

refuse-environmental-systems-inc-and-richard-v-bisesti-v-industrial , 932 F.2d 37 ( 1991 )

Paul Nash v. Trustees of Boston University , 946 F.2d 960 ( 1991 )

Rodriguez-Bruno v. Doral Mortgage , 57 F.3d 1168 ( 1995 )

Genaro Quiles-Quiles v. William J. Henderson, Postmaster ... , 439 F.3d 1 ( 2006 )

Crowe v. Marchand , 506 F.3d 13 ( 2007 )

Gay v. Stonebridge Life Insurance , 660 F.3d 58 ( 2011 )

Hoult v. Hoult , 57 F.3d 1 ( 1995 )

George Knight & Co. v. Watson Wyatt & Co. , 170 F.3d 210 ( 1999 )

Adorno v. Crowley Towing & Transportation Co. , 443 F.3d 122 ( 2006 )

United States v. Octavio Font-Ramirez , 944 F.2d 42 ( 1991 )

Federal Deposit Insurance Corporation, Etc. v. Leonard ... , 931 F.2d 1 ( 1991 )

Arthur D. Little, Inc. v. Dooyang Corp. , 147 F.3d 47 ( 1998 )

Goebel v. Denver & Rio Grande Western Railroad , 215 F.3d 1083 ( 2000 )

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