Doe v. Stonehill College, Inc. ( 2022 )


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  •           United States Court of Appeals
    For the First Circuit
    No. 21-1227
    JOHN DOE,
    Plaintiff, Appellant,
    v.
    STONEHILL COLLEGE, INC.,
    Defendant, Appellee.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. Leo T. Sorokin, U.S. District Judge]
    Before
    Gelpí, Lipez, and Howard,
    Circuit Judges.
    Timothy C. Woodcock, with whom Janna L. Gau and Eaton Peabody
    were on brief, for appellant.
    Christopher M. Iaquinto, with whom Philip J. Catanzano,
    Timothy D. Andrea, and Holland & Knight LLP were on brief, for
    appellee.
    December 14, 2022
    LIPEZ,    Circuit    Judge.      John   Doe   was    expelled   from
    Stonehill College for violating its sexual misconduct policy by
    engaging in "nonconsensual sexual intercourse."               Seeking redress
    for what he alleges was an unfair and biased disciplinary process,
    Doe filed suit against Stonehill asserting, inter alia, breach of
    contract, sex discrimination in violation of Title IX, negligence,
    and defamation.     In a thoughtful decision, the district court
    concluded that Doe's allegations were insufficient to support any
    of his claims, and it dismissed his complaint in its entirety
    pursuant to Federal Rule of Civil Procedure 12(b)(6).                 Doe v.
    Stonehill Coll., Inc., No. 20-10468-LTS, 
    2021 WL 706228
     (D. Mass.
    Feb. 23, 2021), at *1.        After review of the operative complaint
    and related materials, we reverse dismissal of the breach-of-
    contract claim but otherwise affirm the decision of the district
    court.
    I.
    Because Doe appeals the dismissal of his complaint, "we
    rehearse the facts as they appear in the plaintiff['s] complaint[]
    (including   documents    incorporated       by    reference       therein)."
    Hochendoner v. Genzyme Corp., 
    823 F.3d 724
    , 728 (1st Cir. 2016).
    Here, we consider Doe's complaint, Stonehill's sexual misconduct
    policy -- titled "S1.14 Opposition to Sexual and Gender-Based
    Misconduct   and   Interpersonal    Violence"     ("the   policy"    or   "the
    - 2 -
    sexual misconduct policy"1) -- and documents produced as part of
    Stonehill's investigation into Doe's conduct.2
    A. The Relationship between John Doe and Jane Roe
    Doe was admitted to Stonehill's class of 2021 in the
    spring of 2017.    He subsequently joined a Facebook group for his
    class, where he met Jane Roe.           They began to exchange messages
    through Snapchat, text, and Facebook.              Once on campus, they
    continued to exchange messages and saw each             other    in person
    numerous times.
    In   October   2017,   the    pair's   relationship   "grew   to
    include sexual intimacy."     Compl. ¶ 35.        The complaint describes
    three sexual encounters prior to the incident at the heart of this
    case.    Each involved Doe "us[ing] his fingers to stimulate" Roe,
    with Roe "physically communicat[ing] her consent by removing her
    clothing, allowing him to fondle her and to rub her bare skin, and
    by making her vagina more accessible to him."         Id.   ¶ 38; see also
    id. ¶¶ 41, 44.    In at least the first two encounters, Doe asked
    Roe "if she wanted him to proceed" after he had already been
    1 We refer to "the sexual misconduct policy" for simplicity,
    although the policy has broader coverage.
    2 The policy and the investigation documents were attached to
    Doe's amended complaint, Stonehill's motion to dismiss, or Doe's
    opposition, and they were considered by the district court with
    the parties' acquiescence. See Stonehill Coll., 
    2021 WL 706228
    ,
    at *1 & n.2. Neither party challenges the authenticity of these
    documents or argues that their consideration at this stage is
    improper.
    - 3 -
    digitally stimulating her.        Id. ¶¶ 38, 41.         The first time, Roe
    responded that she did.         Roe subsequently asked Doe during that
    first encounter      to stop "because she had once been               sexually
    assaulted," and "Doe did stop as requested."               Id. ¶ 40. In the
    second encounter, when Doe asked for "permission to proceed," Roe
    responded with "the same physical cues as on the first incident
    and, when she wanted him to stop, she told him to stop, and he
    did."    Id. ¶ 41.     In the third encounter, Doe "[a]gain" initiated
    the sexual activity without first asking permission, "but [Roe]
    presented the same physical cues from prior interactions that she
    wanted him to proceed to digitally stimulate her." Id. ¶ 44.
    B.   The November 19th Incident
    In the early morning hours of November 19, 2017, Doe
    received a Snapchat message from Roe stating that she was scared
    to walk back to her room alone from another dormitory, New Hall.
    Doe offered to walk her back, and she accepted the offer.                    Doe
    approached New Hall, but after receiving no response to a message
    asking   Roe   about    her   location,   he   started    to   walk   to   Roe's
    dormitory.     He soon received another message from Roe saying that
    she had been talking to an ex-boyfriend on the phone and that she
    had made it back to her dorm.        After Doe walked to Roe's room and
    knocked on her door, she opened the door and invited him in.
    Roe lay down on her bed, and Doe joined her.              Roe then
    got up, removed her t-shirt to switch to a tank top and a fleece
    - 4 -
    pullover, and returned to lay next to Doe.      Doe began rubbing Roe's
    back "and then moved his hand to her vagina and began to digitally
    stimulate her."    Compl. ¶ 58.     Roe began to make moaning noises
    and, when Doe stopped, "Roe rolled onto her back and made her
    vagina more accessible to him," which Doe believed was intended
    "to make it easier for him to continue stimulating her."        Id.   Doe
    asked Roe if she liked what he was doing, and she did not respond
    but "continued to make the moaning noises."              Id. ¶ 59.    Doe
    continued to touch Roe, but after a short time he asked if she
    wanted him to stop.     Again, Roe did not respond.         Instead, she
    rolled over so her back was to Doe and "began breathing heavily."
    Id.   Doe asked if Roe was okay, and she responded "it's not you.
    It's ok."    Id. ¶¶ 62, 263(I).     Roe then rolled over toward Doe,
    and believing that she had gone to sleep, Doe left.
    Later that morning, Doe received Snapchat messages from
    Roe stating "things like, 'what just happened?'[,] 'that wasn't
    consensual,' and[] 'that wasn't ok.'"        Id. ¶ 65.    Doe responded:
    "Please forgive me for being a drunken idiot.         I'd never want to
    hurt you."   In a second message, he wrote: "I'm so really sorry I
    know I fucked up, I totally misread the situation.         What can I do
    to make it right?"    Id. ¶ 70.   Doe avers that neither message was
    true because he "had not been drinking on the evening of November
    18-19[,] [h]e was entirely sober," and he "did not mistake the
    physical cues Jane Roe sent him."         Id. ¶ 71.   Rather, he claims
    - 5 -
    that he was puzzled and alarmed by her messages but accepted
    responsibility to make Roe "feel better about herself" because he
    knew that she "lacked self confidence and often felt vulnerable."
    Id. ¶¶ 66, 68, 72.
    The next day, November 20, Roe filed a sexual misconduct
    complaint against Doe.     Michael Labella, Director of Community
    Standards at Stonehill, sent Doe a letter that same day informing
    him that an incident report had been filed and that a no-contact
    order was in place between him and Roe.
    C.   Roe's Complaint
    On   November   21,   Roe   met   with   Stonehill's   Title   IX
    Coordinator3, Lily Krentzman, and provided a written statement.4
    In her statement, Roe described Doe as "a boy on the football team
    [with whom] I had previously made out sober twice in my room."
    Compl. ¶ 95.   With respect to her interaction with Doe on November
    19, she described the incident as follows.          When Doe arrived at
    her room, "she told him that she was 'drunk' and 'tired' and did
    3  Title IX prohibits sex discrimination by educational
    institutions that receive federal financial assistance.  See 
    20 U.S.C. § 1681
    (a). Such institutions are required to designate a
    "Title IX Coordinator" to "coordinate [their] efforts to comply
    with" the statute. 
    34 C.F.R. § 106.8
    (a).
    4 Roe's statement was quoted, apparently in full, in a memo
    to file prepared by Krentzman that was attached as an exhibit to
    the final report submitted by Stonehill's Title IX investigators.
    See infra. Krentzman reported that Roe had submitted her statement
    in writing because "[s]he was too nervous to speak."
    - 6 -
    not 'want to do anything.'"    Id. ¶ 96(D).   She then told him that
    she was going to bed, lay down, and closed her eyes.       Doe tried to
    kiss her, and she stated, again, "stop, I'm drunk.         I don't want
    to do anything with you."     Id. ¶ 96(E)-(F).    Doe started rubbing
    her back and her thigh and Roe started to fall asleep, but she
    described feeling "completely shocked, awake, startled, and[]
    taken aback," when Doe "moved his hand down [her] thigh quickly
    and brushed against [her] vagina."      Id. ¶ 96(G)-(H).     She pushed
    Doe away and said "I don't want to," but "then he started fingering
    [her]."   Roe added that "she was 'too drunk to fight him off.'"
    Id. ¶ 96(I)-(J).   Roe stated that she told Doe three or four more
    times to stop and that "I don't want this," but he continued.       Id.
    ¶ 96(K). Eventually, Roe "jumped to some sort of last ditch effort
    to save myself [and] started crying [and] hyperventilating" until
    she pretended to fall asleep and Doe left.       Id. ¶ 96(L).
    The next day, November 22, Labella informed Doe by letter
    that Stonehill would be investigating the incident and that Roe
    alleged that Doe had violated a provision of the college's sexual
    misconduct   policy   by    engaging    in    "nonconsensual     sexual
    intercourse"5 with her.       The letter noted that two Title IX
    5 The policy defines nonconsensual sexual intercourse as "the
    penetration, no matter how slight, of the vagina or anus with any
    body part or object, or oral penetration by a sex organ of another
    person, without the consent of the victim."     Under the policy,
    "[c]onsent" is defined in part to "mean[] informed, freely, and
    voluntarily    given    agreement,   communicated    by    clearly
    - 7 -
    investigators,    David       Bamford     and    Shayla          Jordan,         would   be
    conducting the investigation.
    D. Stonehill's Investigation
    Stonehill's sexual misconduct policy provides for an
    investigative model encompassing the following steps:
    1.   A   report     of     sexual     misconduct        is    referred         to    the
    college's Title IX investigators.                     The student accused
    of sexual misconduct must be notified of the report.
    2.   Both     the     complainant         and        respondent         may       submit
    "potential       witness     names     and      questions         to    be    asked
    during    the       investigative      process."              The       Title    IX
    investigators         have     the     discretion            to    assess       the
    "appropriateness and relevance" of such submissions.
    3.   Both parties have the right to "be informed of all
    witnesses being interviewed."
    4.   After completing their investigation but before making
    their recommendation, the investigators "will offer to
    meet with [the parties] separately to discuss . . . the
    facts    gleaned      in   the    matter        and     to    offer      a   final
    opportunity to the parties to ensure both have been
    afforded       the    opportunity          to    present          all    relevant
    witnesses and evidence before the finding is reached."
    understandable words or actions, to participate in each form of
    sexual activity."
    - 8 -
    5.   Both parties will "[b]e allowed to review and respond to
    pertinent evidence received" and "to review and respond
    to the investigative report before it is submitted to
    the Ass[ociate] Vice President for Student Affairs/Dean
    for Students ['AVPSA']."6
    6.   After "the facts that will be used to reach the outcome
    are shared with the parties," the investigators will
    submit a final report to the AVPSA.               The final report
    "will contain factual findings and a recommendation of
    responsibility    as    to   the   original    claim   and/or    any
    lesser offense."
    7.   In making their final recommendation to the AVPSA, the
    investigators    apply a     preponderance        of the evidence
    standard and "must consider the totality of the evidence
    presented."
    8.   The AVPSA "will determine if the facts gleaned in the
    investigation . . . align with the findings offered by
    the   [i]nvestigator[s]      and    will   then   issue   a   formal
    decision   in   the    matter,     including   sanctions."       The
    parties must be notified within five business days, in
    writing, of the AVPSA's decision.
    6 These two rights were added to Stonehill's policy in a
    revised version dated December 2017. The parties presume that the
    revised policy applies to Doe's case, and we therefore do likewise.
    - 9 -
    9.     Either party "may submit a request for an appeal" of the
    AVPSA's    decision   to   the   Vice    President    for   Student
    Affairs.
    On November 29, ten days after the incident, the Title
    IX   investigators      interviewed     Roe   for    the   first   time.     The
    investigators reported that, in the interview, Roe "stated that
    her written statement contained her account of the incident and
    that she preferred not to re-tell the details of the incident."
    However, according to the investigators' report, see infra, "[s]he
    did agree to answer questions about the statement and incident."
    In the interview, Roe reiterated the characterization of her
    relationship with Doe that was included in her written statement
    -- i.e., that they were "surface level friends" who had "made out"
    twice in her room -- and she again failed to report that the
    previous encounters involved consensual digital penetration of her
    vagina.7
    Doe was interviewed on December 8 with his attorney
    present. He also provided a written statement to the investigators
    that described his interactions with Roe throughout the fall of
    2017.      Doe's complaint does not specify what the investigators
    told him about the content of their interview of Roe, but his
    7As described infra, Roe acknowledged in a later interview
    with the investigators that the "previous encounters in her room
    involved consensual sexual contact" that "includ[ed] digital
    penetration of her vagina."
    - 10 -
    description of what he told the investigators includes responses
    to details of Roe's account.8        The investigators also informed Doe
    that Roe had provided a witness (Witness #2) who could confirm
    that Doe was in Roe's dorm room that night.                 Doe identified a
    witness (Witness #1) who could corroborate that he had not been
    drinking that night.       Doe understood the investigators to say they
    were unlikely to interview either witness, although both were later
    interviewed.
    On December 20, the investigators informed Doe that the
    "interview phase" of the investigation had concluded and asked to
    meet with him to review the case before they prepared their report.
    However, as described infra, when the investigators met with Roe
    on   December   28    to    review    their     findings,    they   evidently
    requestioned her based on the version of events obtained from Doe
    on December 8.       It was apparently during this second interview
    that Roe first admitted that the "previous encounters in her room
    involved   consensual      sexual    contact"   that   "includ[ed]   digital
    penetration of her vagina." On January 12, 2018, the investigators
    reviewed their factual findings with Doe and his attorney over the
    8 For example, Doe alleges that he told the investigators
    that, "at no point did Jane Roe 'pull away, ask [John Doe] to
    stop,'" "'or protest in any manner.'" Compl. ¶ 263(F) (alteration
    in original). In his brief on appeal, Doe indicates that, before
    his interview, he received a copy of the memo drafted by Krentzman,
    Stonehill's Title IX Coordinator, which included Roe's written
    statement.
    - 11 -
    phone and said they would be preparing and forwarding a written
    report of the disputed and undisputed facts.       On January 23, the
    investigators sent Doe their written findings of fact and gave him
    seven days to submit a response.
    The written findings document, which spanned five pages,
    contained background information on the investigation, several
    provisions from the sexual misconduct policy, and "Findings of
    Fact" consisting of summaries of witness interviews, including the
    interviews of Witness #1 and Witness #2.     The investigators stated
    that Roe had described the pair's relationship as "surface level
    friends" who "would say 'hello' if they saw each other on campus."
    In the passage recounting their past intimate activity, Roe was
    quoted as saying that "the two occasions when she 'made out' with
    [Doe] in her residence hall room were in late September or early
    October."    In the next sentence, however, the investigators stated
    that Roe had "clarified" that the previous encounters in her room
    "involved consensual sexual contact, including digital penetration
    of   her   vagina."   The   written   findings   also   reported   Roe's
    contention that she was drunk on the night of November 18-19, "but
    'not slipping over myself' drunk."       She had elaborated that, "on
    a scale of one to ten, with ten being very drunk[,] she was probably
    a six."
    After reviewing this document, Doe and his attorney
    asked that the final report make explicit that Roe had admitted to
    - 12 -
    a previous, consensual sexual relationship with Doe only in a
    second interview.     Jordan, one of the Title IX investigators,
    replied that they would include that information in their final
    report.
    E.   Adjudication of the Final Report
    On approximately February 7, the investigators submitted
    a final, two-part report to AVPSA Kevin S. Piskadlo.          Part 1 of
    the report was the document previously shared with Doe and Roe.
    Part 2 of the report -- which the parties had not reviewed --
    presented a list of disputed and undisputed facts, a section
    labeled    "Credibility   Assessment,"   and   a   section      labeled
    "Investigative Findings."9    The findings section consisted of a
    single sentence: "The [i]nvestigators determined that based on a
    preponderance of the evidence it is more likely than not that [Doe]
    violated   Policy   S1.14,   specifically,   non-consensual     digital
    penetration of the vagina."
    Part 1 of the final report did not include the revision
    Doe had requested concerning Roe's evolving description of their
    prior relationship.   Instead, the investigators simply reported in
    9 Stonehill's policy does not explicitly provide for the
    creation of a bifurcated report, but the investigators may have
    prepared and distributed Part 1 to comply with the requirement in
    the policy that they share "the facts gleaned in the matter" with
    the parties before making a final recommendation.     Doe did not
    receive Part 2 until he was given a copy of the final report after
    he was told the outcome of the investigation on February 12. See
    infra.
    - 13 -
    Part 2 that the nature of their relationship "was clarified by
    [Roe] in the review of facts."10
    Part 2 also included other information that was not in
    Part 1.       It   added    to     Roe's    description      of    her   level   of
    intoxication.      The investigators stated that, "[d]uring the course
    of the investigation [Roe] indicated that she believed that she
    was intoxicated to the point of incapacitation and was, therefore,
    unable to consent to sexual activity."             Part 2 also highlighted an
    exchange between Roe and Witness #2 shortly after Doe's visit to
    Roe's room in which Roe allegedly repeated the comment, conveyed
    to Doe in a Snapchat message, that her interaction with Doe "wasn't
    ok."    The investigators observed that "[t]he comment made by [Roe]
    to her hall mate soon after the incident supports her statements
    and belief that the sexual contact was unwanted."                   This exchange
    did not appear in the summary of Witness #2's interview in Part 1
    of   the    report,   and   thus    was    not   disclosed    to   Doe   when    the
    investigators reviewed Part 1 of the report with him.
    Several days after the investigators submitted their
    report, Doe met with Piskadlo, who informed him that he had been
    found in violation of Stonehill's prohibition on "nonconsensual
    sexual intercourse."        Piskadlo also gave Doe a letter stating that
    Stonehill notes in its brief that "Roe was interviewed
    10
    twice, on November 29 and December 28," and it is therefore
    undisputed that the latter meeting was at least partially a second
    interview and not merely a review of previously obtained facts.
    - 14 -
    Piskadlo had reviewed the investigators' final report and he was
    dismissing Doe from Stonehill.11           Doe alleges that Piskadlo told
    him that expulsion was the only permissible sanction for such a
    violation.12
    Doe appealed Piskadlo's decision to Pauline Dobrowski,
    Stonehill's       Vice   President   for   Student    Affairs,    submitting   a
    detailed,    thirty-seven-page         memorandum    that   primarily   alleged
    procedural problems        with Stonehill's investigation into Roe's
    complaint.        Dobrowski denied Doe's appeal, stating in a letter
    that,     after   reviewing    Doe's    materials    and    the   investigative
    report, she had "determined that the [i]nvestigators' process was
    compliant with our policy and that there was no new information
    presented that would have impacted the outcome."13
    11   The contents of Piskadlo's letter are described infra.
    12Stonehill's sexual misconduct policy does not specify what
    sanctions will apply to any given situation but does say that
    sanctions "includ[e] dismissal from the College."
    13The new information that Doe offered in his appeal consisted
    of Facebook Messenger messages that he had exchanged with Roe
    during the summer and fall of 2017 that he                 said he
    had recently been able to recover. See Compl. ¶ 424. Doe asserted
    that those messages support his explanation for the Snapchat
    messages he sent to Roe on the morning of November 19.
    Specifically, he argued that they
    show that [Roe] shared her fears and
    apprehensions with him and that he was
    invariably supportive.     They show that he
    always encouraged her, spoke highly of her,
    and, at one point when she appeared to be in
    crisis, provided her with [a] "helpline" where
    she could get assistance.
    - 15 -
    F. Procedural History
    Doe filed this action against Stonehill in March 2020.
    In his lengthy amended complaint, which spans 569 paragraphs and
    more    than    120    pages,      Doe   alleges     breach     of   contract,    sex
    discrimination        in    violation     of    Title   IX,    unjust   enrichment,
    promissory      estoppel,      negligence,       defamation,     fraud,   negligent
    infliction of emotional distress, breach of the covenant of good
    faith and fair dealing, and breach of the common law duty of
    fairness.       Doe sought a declaratory judgment stating that, inter
    alia,   Stonehill's         investigation       violated      various   rights,   the
    finding of responsibility against him was illegal, and Stonehill's
    policies    violate        Title   IX;   a     permanent   injunction     compelling
    Stonehill to vacate its findings and remove all negative references
    from Doe's record; and attorney's fees.
    At the heart of Doe's complaint, as described in more
    detail below, are allegations of multiple procedural errors in the
    investigation that Doe claims denied him the fair and thorough
    process promised by Stonehill's sexual misconduct policy.                          He
    asserts that those errors affected the misconduct inquiry and
    These   communications   show  that   he
    . . . viewed her as vulnerable and fragile.
    With these impressions clearly documented in
    their Facebook communications, these messages
    are consistent with John Doe's willingness on
    the   morning   of   November   19  to   take
    responsibility via Snap[c]hat for a wrong he
    never committed.
    - 16 -
    resulted in his unjustified expulsion from Stonehill.              He further
    claims that the flaws in the proceedings resulted from sex bias on
    the part of Stonehill's investigators and administrators.                  See,
    e.g., Compl. ¶ 488 ("The proceeding by which he was found to be
    responsible for the alleged sexual misconduct was flawed and
    fundamentally biased and unfair."); id. ¶ 490 ("The particular
    circumstances suggest that gender was a motivating factor behind
    the erroneous finding.").
    Stonehill moved to dismiss the complaint for failure to
    state a claim.      After a hearing, the district court concluded that
    Doe failed to plausibly state a claim for relief under any of the
    causes of action asserted in his complaint and granted Stonehill's
    motion as to all counts.           Stonehill Coll., 
    2021 WL 706228
    , at *1.
    Doe timely appealed.
    II.
    We review de novo the district court's dismissal of a
    complaint for failure to state a claim.                 Saccoccia v. United
    States, 
    955 F.3d 171
    , 174 (1st Cir. 2020).                   In doing so, we
    "assum[e] that all pleaded facts and reasonable inferences drawn
    from them are true."         Union of Concerned Scientists v. Wheeler,
    
    954 F.3d 11
    , 16 (1st Cir. 2020).            To survive a motion to dismiss,
    a plaintiff must allege facts sufficient to state a plausible claim
    for relief.       Schatz v. Republican State Leadership Comm., 
    669 F.3d 50
    ,   55   (1st    Cir.   2012).      In   this   context,   plausible   "means
    - 17 -
    something   more      than   merely   possible,    and   gauging    a   pleaded
    situation's plausibility is a 'context specific' job that compels
    us 'to draw on' our 'judicial experience and common sense.'"                
    Id.
    (quoting Ashcroft v. Iqbal, 
    556 U.S. 662
    , 679 (2009)).
    We consider each of Doe's asserted causes of action that
    he raises on appeal.14
    A.   Breach of Contract
    As   we    have    previously      explained,   "[a]    student's
    relationship to his university is based in contract."               Havlik v.
    Johnson & Wales Univ., 
    509 F.3d 25
    , 34 (1st Cir. 2007).             Stonehill
    does not dispute that its sexual misconduct policy establishes a
    contractual relationship between the college and Doe.              Doe's claim
    that Stonehill breached the terms of this policy -- and thus his
    contract with the college -- is governed by Massachusetts law.
    Cloud v. Trs. of Bos. Univ., 
    720 F.2d 721
    , 724 (1st Cir. 1983).
    Massachusetts recognizes two distinct theories of breach
    of contract between a student and an educational institution.
    Under the "reasonable expectations" theory, a court must consider
    "the standard of 'reasonable expectation -- what meaning the party
    making the manifestation, the university, should reasonably expect
    14 The district court concluded that Doe waived his unjust
    enrichment, promissory estoppel, and fraud claims.    Stonehill
    Coll., 
    2021 WL 706228
    , at *17.     Doe does not challenge that
    determination on appeal, so we likewise treat those claims as
    waived.
    - 18 -
    the other party to give it.'"       Schaer v. Brandeis Univ., 
    735 N.E.2d 373
    , 378 (Mass. 2000) (quoting Cloud, 
    720 F.2d at 724
    ).              We are
    mindful that "a student's expectation can be reasonable even if
    the precise expectation is not stated explicitly in the contract's
    language."    Sonoiki v. Harvard Univ., 
    37 F.4th 691
    , 709 (1st Cir.
    2022).    Instead, the appropriate inquiry is whether "the student's
    expectation, viewed objectively alongside the express terms of the
    contract, is based on the student's fair interpretation of the
    contract's provisions."      
    Id.
         Thus, we review "whether [Doe] has
    asserted facts which established that [Stonehill] failed to meet
    his reasonable expectations, thereby violating its contract with
    [him]."   Schaer, 735 N.E.2d at 378.         Of course, as with any breach-
    of-contract claim in Massachusetts, Doe also must show that he
    suffered harm from the contractual breaches he alleges. See, e.g.,
    Squeri v. Mount Ida Coll., 
    954 F.3d 56
    , 71 (1st Cir. 2020) (citing
    Bulwer v. Mount Auburn Hosp., 
    46 N.E.3d 24
    , 39 (Mass. 2016)).
    The   second   theory   of   contractual    breach   focuses   on
    whether the student was treated with "basic fairness."              Schaer,
    735 N.E.2d at 380.     Broadly, the basic fairness framework ensures
    that "[a] private school may not arbitrarily or capriciously
    dismiss a student or do so in bad faith."          Driscoll v. Bd. of Trs.
    of Milton Acad., 
    873 N.E.2d 1177
    , 1187 (Mass. App. Ct. 2007).
    Stonehill's obligation to act with basic fairness flows from the
    sexual misconduct policy's explicit commitment to provide a "fair"
    - 19 -
    investigative     process    and   the   college's   "independent    duty    to
    conduct disciplinary procedures with basic fairness imposed by
    Massachusetts law."       Doe v. Trs. of Bos. Coll. ("Bos. Coll. I"),
    
    892 F.3d 67
    , 87 (1st Cir. 2018).
    Doe's sprawling complaint alleges numerous ways in which
    the Title IX investigators and the college's administrators failed
    to    conduct   his   disciplinary       proceedings    consistently       with
    Stonehill's     sexual    misconduct     policy   and   thus    breached    his
    contract with the college.         Although Doe faults the district court
    for   not    addressing     many   "discrete   instances   of    Stonehill's
    contract breaches," Appellant's Br. at 30, we are satisfied that
    the court considered the procedural deficiencies that warranted
    its attention, albeit sometimes in its analysis of Doe's Title IX
    claim.     See, e.g., Stonehill Coll., 
    2021 WL 706228
    , at *12 (noting
    that Doe "restates many of the same issues [in his contract
    allegations] that he alleged as Title IX violations"). We likewise
    focus on the alleged breaches that, in our view, warrant our
    attention, taking each contract theory in turn.15
    15We recognize that Doe highlights some of these alleged
    breaches only in the Title IX portion of his brief. Nonetheless,
    his Title IX claim is premised in substantial part on procedural
    irregularities that he alleges were breaches of Stonehill's
    obligations under its sexual misconduct policy, including "the
    [p]olicy's 'thoroughness' requirement."   Appellant's Br. at 46.
    We thus view such alleged deficiencies as appropriately addressed
    in our breach-of-contract assessment.
    - 20 -
    1.    Reasonable Expectations
    Doe's complaint broadly alleges that his expectations
    were not met because the investigation failed "to follow the
    procedures   set    forth   in    the    S1.14   Policy."   Compl.   ¶   501.
    Specifically, he claims that the policy gave rise to his reasonable
    expectations that (1) he would be given the opportunity to review
    all relevant facts gleaned in the investigation before the final
    report was sent to the AVPSA, see id. ¶¶ 106(F), 194; (2) he would
    receive notice of all witness interviews, see id. ¶¶ 191, 249; (3)
    Stonehill would "conduct a complete investigation," id. ¶ 501,
    that was "thorough[] and dedicated to impartial fact-finding," id.
    ¶ 106(E); and (4) the AVPSA, Piskadlo, would "review[] and ma[ke]
    independent determinations as to whether the facts gleaned in the
    investigation aligned with the findings of the [i]nvestigators,"
    id. ¶ 414(a).      Doe alleges that the investigative process in his
    case did not fulfill these expectations and therefore lacked
    "fundamental fairness."          Id.     ¶ 501; see also id. ¶¶ 234, 276,
    326, 347, 352-53, 362, 385, 414(a).
    Drawing all reasonable inferences in Doe's favor, as we
    must, we cannot say that the four deficiencies alleged above, and
    described in more detail below, are inadequate on their face to
    state a plausible breach-of-contract claim under the reasonable
    expectations framework.
    - 21 -
    (a) Opportunity to Review Facts
    Stonehill's policy states that "the [i]nvestigator will
    offer to meet with the complainant and respondent separately to
    discuss (post-fact finding but before a recommendation has been
    made with regard to responsibility) the facts gleaned in the
    matter," thereby giving the parties "a final opportunity . . . to
    present all relevant witnesses and evidence before the finding is
    reached."    The policy further states that the parties will "[b]e
    allowed to review and respond to pertinent evidence received."
    This language clearly indicates that Doe would have the right to
    review any relevant facts the investigators intended to submit to
    the AVPSA.   In addition, he could reasonably expect that he would
    have the opportunity to explain or refute assertions by other
    interviewees that contradicted his account of what occurred and to
    correct any errors in the investigators' description of his own
    interview.
    Doe claims that, contrary to these expectations, the
    Title IX investigators included two significant statements in
    Part 2 of the final report to AVPSA Piskadlo that did not appear
    in Part 1 of the report -- the section he was given for his review
    and response.    Doe cites the following statements from Part 2 as
    inappropriately omitted from Part 1:
    - 22 -
    ● "When Witness #2 made a comment about seeing [Doe] at
    [Roe's] door earlier in the day, [Roe] responded by [saying]
    something to the effect of 'it wasn't ok.'"16
    ● Roe's statement, as described by the investigators, "that
    she    believed   that   she   was   intoxicated   to    the   point   of
    incapacitation."    See, e.g., Compl. ¶ 385 (alleging that Doe first
    learned of this statement from AVPSA Piskadlo). The district court
    discounted the import of these omitted statements, largely because
    it viewed them as cumulative of statements that did appear in Part
    1.    See Stonehill Coll., 
    2021 WL 706228
    , at *8-9, 13.17
    Like the district court, we are unpersuaded that the
    inclusion only in Part 2 of Roe's description of herself as
    incapacitated plausibly impacted Doe's defense.         In Part 1 of the
    report, Roe is quoted as saying that her level of intoxication was
    "'not slipping over myself' drunk."       The pertinent statement in
    Witness #2 reported seeing Doe at Roe's door "late at night"
    16
    -- i.e., in the early hours of November 19 -- and the comment
    quoted above reportedly was made "later in the morning of the
    incident."
    We decline to consider two other facts discussed by the
    17
    district court that Doe argues were improperly omitted from Part 1
    and included in Part 2. See Stonehill Coll., 
    2021 WL 706228
    , at
    *8-9.   One such omission was not clearly referenced in Doe's
    complaint -- specifically, the fact that Doe, and not just Roe,
    had reported that Roe "eventually cried" during the November 19th
    encounter.   The other supposed omission appears to be based on
    Doe's misreading of the report to attribute to Roe a statement
    "that prior instances of sexual intimacy had involved verbal
    consent."   Id. at *8.     In fact, the report attributes that
    statement to Doe.
    - 23 -
    Part 2 -- that "she believed that she was intoxicated to the point
    of incapacitation and . . . therefore[] unable to consent to sexual
    activity" -- unquestionably differs in degree from her original
    report and goes to the heart of Doe's defense that the encounter
    was consensual, as well as to Roe's credibility.           Indeed, Doe
    alleges that "[h]e did not detect any alcohol on [Roe's] breath
    nor did she show any signs of having consumed any alcohol" on the
    evening in question.      Compl. ¶ 56.    Yet, we fail to see how Doe
    would have responded differently if Part 1 had reported that Roe
    claimed she was incapacitated rather than, as she put it, "a six
    out of ten, with ten being the most drunk."      It already was clear
    that Doe was challenging her claim of intoxication -- the report
    noted that Doe "said that he did not think she had been drinking
    at all."    Moreover, the investigators concluded in Part 2 of the
    report     that   Roe   "was   not   incapacitated   due   to   alcohol
    consumption."18    Hence, we fail to see how Doe's ability to respond
    18 In reaching that conclusion, the investigators relied on
    the sexual misconduct policy's description of an incapacitated
    person as someone who "lacks the capacity to understand the 'who,
    what, when, where, why, or how' of the sexual interaction." The
    investigators noted that Roe's "detailed description of the
    incident, and the many facts corroborated by [Doe], indicated an
    understanding of the situation."
    - 24 -
    to Roe's account was affected by this omission, given that he was
    aware that she was claiming to be heavily intoxicated.19
    The investigators' treatment of the exchange between Roe
    and Witness #2, however, is more problematic.    The fact that Roe
    may have communicated to a third party the same sentiment about
    the encounter that she expressed in a message to Doe -- "it wasn't
    ok" -- inescapably lends credibility to Roe's depiction of the
    incident.20   Indeed, Part 2 of the report invokes Roe's supposed
    comment to Witness #2 as "support[] [for] her statements and belief
    that the sexual contact was unwanted."   By contrast, the summary
    of Witness #2's interview that appeared in Part 1 of the report
    contained no reference to this statement that was so important to
    19 However, as we explain below, the investigators' handling
    of Roe's claim of intoxication is relevant for a different reason.
    See infra.
    20Although the district court correctly observed that Doe did
    not allege in his complaint how the omission of Witness #2's
    statement from Part 1 was prejudicial, see Stonehill Coll., 
    2021 WL 706228
    , at *13, it is a fair inference from Doe's allegations
    that -- as he argued in his Stonehill appeal -- he was unfairly
    blindsided by the statement's inclusion in Part 2. Doe's complaint
    alleges that he was told by the investigators that Witness #2's
    knowledge was relevant only to circumstances "prior to the
    incident," Compl. ¶ 336 -- specifically, to confirm Doe's presence
    in Roe's dorm "on the night in question," id.; see also id. ¶ 281.
    However, as he further alleges, the statement at issue referred to
    the incident itself.    See id. ¶ 368(C).    Notably, the district
    court did find that the failure to disclose Witness #2's statement
    in Part 1 violated Stonehill's policy. See Stonehill Coll., 
    2021 WL 706228
    , at *8.
    - 25 -
    the investigators in finding Roe's account of the November 19th
    incident more credible than Doe's.
    The summary of Witness #2's interview in Part 1 does
    include the fact that she and Roe had a conversation shortly after
    the incident, but its content is described only as follows:         "She
    [Witness #2] stated that she also remembers seeing [Roe] later the
    same morning and making a comment to her about [Doe] being at her
    door."21     When reporting the "it wasn't ok" exchange between Roe
    and   Witness #2,     the   investigators   do   not   specify   whether
    21   Witness #2's interview was summarized in Part 1 as follows:
    Witness #2 stated that she remembers seeing
    [Doe] at [Roe]'s residence hall door, but does
    not recall the exact day or time. She stated
    that she also remembers seeing [Roe] later the
    same morning and making a comment to her about
    [Doe] being at her door.
    Witness #2 said that it was "late at night"
    when   she   was   walking   from    her   room
    . . . across the hallway [to the room of other
    friends].     [Roe]'s room is next to her
    friends' room. Witness #2 said that she saw
    [Doe] knocking at [Roe]'s door. She said his
    back was to her, but she still recognized him.
    She said that they did not interact and she
    was not in a position to notice if he appeared
    intoxicated. She said that he "was standing
    up fine." She said that a few minutes later
    she left her friends' room and he was no longer
    in the hallway. She does not know where he
    went . . ..
    Witness #2 said that "about a week before"
    this incident she had spoken with [Roe] about
    her and [Doe], but had no further information.
    - 26 -
    Witness #2 reported that comment to them or whether Roe herself
    told    the    investigators   that    she    had    made   the    comment    to
    Witness #2.22        Regardless,      we     agree   with    Doe    that     the
    investigators' emphasis on the comment as corroboration of Roe's
    account means that its omission from Part 1 -- denying Doe the
    opportunity to investigate and possibly challenge its accuracy --
    cannot be dismissed as inconsequential on the ground that the
    statement was merely cumulative of Roe's text message.
    Hence, we conclude that Doe has stated a plausible
    breach-of-contract claim based on the omission of the "it wasn't
    ok" exchange from Part 1 of the report.
    In his Stonehill appeal, Doe highlighted the ambiguity as
    22
    follows:
    From the summary [in Part 2], it is impossible
    to say whether Witness #2 or Jane Doe was the
    source of [the] assertion that Jane Doe made
    this comment to Witness #2. . . .
    If the comment came from Jane [R]oe,
    [John Doe] would not have been able to
    question her about it.      But, he [or his
    attorney] could have asked Witness #2. If she
    confirmed that Jane Doe had said that, it
    would have had some limited probative value.
    If Witness #2 denied it, it would have created
    yet another instance in which Jane Doe had
    made a representation that had proved false.
    Whoever was the source of this information,
    John Doe was entitled to know it before the
    Interim Report became the Final Report. (This
    is particularly so because it appears that the
    [i]nvestigators placed unusual weight on
    it. . . .).
    - 27 -
    (b)   Notice of Witness Interviews
    Doe's allegation that he reasonably expected that he
    would be notified of witness interviews is based on the language
    in Stonehill's policy stating that all parties are "allowed to
    submit potential witness names for consideration" and will "be
    informed of all witnesses being interviewed."       The policy also
    entitles parties "to submit questions for the [i]nvestigator to
    ask during the investigation."
    In rejecting Doe's lack-of-notice claim, the district
    court noted that "he point[ed] to no provision of the [p]olicy
    requiring investigators to inform a party prior to conducting an
    interview," Stonehill Coll., 
    2021 WL 706228
    , at *9, and it endorsed
    Stonehill's argument that "a requirement of advance notice would
    hinder the school's ability to conduct a fair and impartial
    proceeding because it could allow witnesses to be pressured or
    le[]d," 
    id.
     at *9 n.7. However, given the requirement that parties
    must be informed of all witnesses being interviewed, we agree with
    Doe that the policy language reasonably may be read to promise
    advance notice of those interviews.    Otherwise, the meaningfulness
    of the opportunity to propose questions for the witnesses would be
    greatly diminished.   See Sonoiki, 37 F.4th at 709 (explaining that
    we will find "a plausible claim" where "the reasonable expectation
    - 28 -
    is based on the student's feasible interpretation of the contract
    language").23
    We thus consider whether the asserted lack of notice for
    the two interviews cited by Doe -- Witness #1's and Roe's --
    plausibly supports a breach-of-contract claim.
    i. The Interview of Witness #1
    Doe alleges that the investigators indicated that they
    were unlikely to question either party's proffered witness (i.e.,
    Witness #1 for Doe and Witness #2 for Roe) and then failed to give
    him notice when they decided to interview Witness #1.24   We think
    it simply implausible that, viewed in context, that failure harmed
    Doe's defense.   A summary of Witness #1's interview was included
    in Part 1 of the investigators' report, and Doe therefore had an
    opportunity to correct any misinformation in it.    Moreover, that
    summary consisted entirely of Witness #1's account of the time he
    spent with Doe on the night of November 18-19, all of which
    23 Although we conclude that Stonehill's policy reasonably may
    be read to promise advance notice of interviews, we reject Doe's
    contention that the same language promised "notice of the topics
    to be covered" in those interviews. The right to suggest questions
    does not carry with it access to the investigators' decisions on
    what to ask. "[V]iewed objectively alongside the express terms of
    the contract," Doe's expectation on this point was unreasonable.
    See Sonoiki, 37 F.4th at 709.
    24Doe's complaint states that he did later receive notice of
    the investigators' intent to interview Witness #2, albeit on the
    same day they conducted the interview.
    - 29 -
    validated Doe's description of events before he headed to Roe's
    dormitory.25
    ii. The Second Interview of Roe
    Doe's lack-of-notice allegation as to Roe focuses on the
    investigators' meeting with her to review the facts they developed
    during    their   investigation     --     a   session   that   Stonehill
    acknowledges became a second interview.          To provide context for
    our discussion of this lack-of-notice claim, we briefly recap the
    timing of the investigators' interactions with Roe and Doe:
    November 29: The investigators meet with Roe.
    December 8: The investigators meet with Doe.
    December 20: The investigators tell Doe in an
    email that the interview phase of the
    investigation was complete and the next step
    would be "to meet and review the case before
    we create our investigative report." Compl.
    ¶ 285.
    December 28: Despite telling Doe that the
    interviewing    had   been   completed,    the
    investigators conduct a second interview with
    Roe -- along with reviewing the facts with
    her.
    January 12: The investigators review the facts
    with Doe by phone.26
    25 Specifically, according to the investigators' summary,
    Witness #1 stated that (1) he was with Doe between 9 PM and
    approximately midnight on November 18; (2) Doe received a text
    message toward the end of that timeframe, and then said he needed
    to meet a friend; and (3) Doe had nothing to drink while they were
    together.
    26 Doe contends that the investigators failed to notify him
    before either of their meetings with Roe, but he emphasizes the
    lack of notice for the questioning of Roe that took place on
    December 28 -- after his own interview.
    - 30 -
    The investigators' report indicates that it was during
    their second meeting with Roe that she "clarified" that she and
    Doe had previously engaged in consensual sexual activity.           Having
    by then heard Doe's conflicting account of the parties' prior
    relationship and the alleged nonconsensual encounter, it is a fair
    inference that the investigators had planned to requestion Roe and
    ask about Doe's version of events, which they did.             Hence, the
    investigators' alleged failure to provide Doe with advance notice
    of their renewed questioning of Roe is plainly a contractual
    breach.
    We also think it plausible that the lack of notice harmed
    Doe's defense.    Although he certainly knew that Roe, as the
    complainant, would be interviewed, he was told on December 20 --
    before her requestioning -- that the interview phase of the
    investigation had been completed.          Doe thus alleges that, before
    Roe's second interview, he was denied "the opportunity to submit
    potentially detailed questions to the Title IX [i]nvestigators to
    pose to Jane Roe."    Compl. ¶ 296; see also id. ¶ 326.
    Arguably,   Doe   had   ample     opportunity   earlier   in   the
    process to offer such detailed questions to be asked of Roe.             As
    noted above, Doe indicates in his brief that he had obtained the
    memo prepared by Title IX coordinator Krentzman -- containing Roe's
    description of the sexual encounter -- before his own interview
    with the investigators on December 8.          At that time, Doe had no
    - 31 -
    reason to think the interview process had ended, and he thus could
    have offered questions to challenge Roe's account when he first
    met with the investigators.          Regardless of whether he took that
    opportunity, however, he was entitled to notice that Doe would be
    questioned again.       That notice would have served as an implicit
    invitation     to    submit    follow-up    questions      and   given     him   the
    motivation to do so.          Instead, again, Doe was told on December 20
    -- eight days before Roe's second meeting with the investigators
    --   that    the    interviewing    was    done.      With   notice      that    the
    investigators would be requestioning Roe, Doe could have offered
    either pointed questions about the November 19th incident itself
    or additional background about the pair's prior relationship for
    the investigators' use in formulating their own questions.27                     Such
    questions may have elicited responses from Roe that would have
    been helpful to Doe.             Hence, at this juncture, we think it
    plausible that the alleged failure to provide Doe with notice of
    Roe's      second   interview    compromised       Doe's   ability    to    defend
    himself.
    Doe alleges that the investigators did not want him to pose
    27
    questions to Roe "about their sexual interaction on the night in
    question" and that the investigators "knew that John Doe was likely
    to submit questions about the nature, extent, and timing of the
    sexual interaction between Jane Roe and John Doe as well as how
    and when Jane Roe consented to his sexual stimulation of her."
    Compl. ¶¶ 254, 253.
    - 32 -
    (c) Fair and Thorough Investigation
    Stonehill's policy states that "[t]he College will take
    appropriate      actions    to     ensure     that     investigations       of
    sexual/gender-based misconduct . . . are completed in a prompt and
    equitable manner, with a dedication to impartial fact finding,"
    and it also states that "the fairness and thoroughness of the
    process are paramount."     Doe alleges that the investigators failed
    to   meet   their   obligation    to     perform   a   fair    and   "complete
    investigation" in various ways.28         Compl. ¶ 501.       We focus on four
    alleged     deficiencies   --    three    addressing    the    investigators'
    handling of Roe's account of what happened and one involving the
    investigators' treatment of Doe's account -- that touch on Doe's
    and Roe's credibility and thus appear significant in evaluating
    their conflicting versions of the November 19th incident.
    i. Investigators' questioning of Roe
    Doe claims that the investigators accepted Roe's written
    summary, which she had given to Title IX Coordinator Krentzman,
    without pressing her on important details of her account.                  See
    Compl. ¶¶ 243-44. In rejecting this contention, the district court
    cited the portions of Part 1 of the investigators' report stating
    that Roe "did agree to answer questions about the statement and
    Doe uses the word "complete" in his complaint as a synonym
    28
    for "thorough." We see no significance in any distinction between
    the terms.
    - 33 -
    incident" and that "[t]he investigators asked questions to clarify
    or expand on the details of [her written] statement."                     Stonehill
    Coll., 
    2021 WL 706228
    , at *10 (last                 alteration in original)
    (emphasis omitted).
    However, Part 1's summary of the interview of Roe has an
    important gap. It indicates that the investigators discussed Doe's
    identity, Roe's previous relationship with him, the timing of the
    incident, Roe's level of intoxication, her perception of how much
    Doe    had    been    drinking,    when    Doe    left    her    room,     and   her
    communication with Doe after the incident.                But it does not refer
    to Roe's description of how the sexual activity began or how she
    responded to Doe's actions during the incident. See Compl. ¶¶ 345-
    46 (stating that Part 1 "omitted any description of the initiation
    of    their    sexual      interaction,    the    progress      of    their    sexual
    interaction, [and] the verbal and physical indications she gave to
    John Doe to either not commence or to cease sexual interaction").
    Rather, Part 1 of the report skips from Roe's statement that "she
    did not observe behavior in [Doe] to indicate that he had been
    drinking"      to    her    statement    that    "after   she    began     to    cry,
    hyperventilate,         and   pretend     to     'fall    asleep'      [Doe]     left
    'relatively quickly.'"
    Part 2 of the report adds some detail.                 It lists as an
    undisputed fact that Doe "fingered" Roe while they were lying on
    her bed, and the list of disputed facts includes Roe's assertion
    - 34 -
    that "she explicitly told [Doe] to stop and pushed him away from
    her."     Part 2 also reports Roe's statement that she repeatedly and
    explicitly    said   "that    she    did    not   want       to    engage    in   sexual
    activity."
    The   omission   from     Part 1     of    the       alleged    misconduct
    itself from the description of Roe's interview supports Doe's
    allegation that the investigators at least initially "complied
    with Jane Roe's desire not to inquire into any of the details of
    her sexual encounter with" him -- and thereby failed to adequately
    probe the veracity of the most important part of her account.
    Compl. ¶¶ 243, 345.      Whether that failure was rectified, at least
    in part, during Roe's second interview is unclear.                    The additional
    detail in Part 2 of the report simply mirrors the content of Roe's
    written statement to Krentzman29 and, hence, does not show that the
    investigators ever asked Roe questions about the sexual activity
    itself.
    ii.      Investigators'          treatment     of        Roe's     claim    of
    intoxication
    Doe alleges that the investigators failed to verify
    Roe's     intoxication   level      even   though      her    alcohol       consumption
    factored heavily into her account of the incident.                          He further
    29 For example, in her written statement, Roe described
    telling Doe multiple times that she did not "want to do anything"
    with him and that, at one point while they were lying together on
    her bed, she "pushed him away."
    - 35 -
    alleges on information and belief that the "[i]nvestigators knew
    that they could determine whether Jane Roe had been consuming
    alcohol on the evening of November 18-19, 2017 and, if so, whether
    she was 'drunk' . . . by asking [her] to identify witnesses who
    would confirm that she was at New Hall on the evening of November
    18-19, 2017; that she had consumed alcohol at New Hall; that she
    had become intoxicated, and that her state of intoxication was
    evident."    Compl. ¶ 307.
    We   agree    with   Doe   that   a   determination   by    the
    investigators that Roe had not -- or had -- been drinking would
    have been significant in assessing the parties' accounts of what
    occurred.     As recounted above, Roe described her condition as
    significantly impaired, claiming that she was six out of ten on a
    ten-point    scale   of   drunkenness   and   "believed   that    she   was
    intoxicated to the point of incapacitation."           Roe's credibility
    may have been seriously damaged if the investigators determined
    that she had not been drinking that night.30         Indeed, Roe herself
    30   Doe's complaint asserts, on information and belief, that
    the Title IX [i]nvestigators knew that
    investigating Jane Roe's assertions as to her
    pre-incident alcohol consumption and state of
    intoxication would not be difficult and was
    extremely important to properly assess her
    credibility, as well as the credibility of
    John Doe's assertion that she did not appear
    to have been drinking alcoholic beverages on
    the night of the incident.
    - 36 -
    seemed to attach great significance to her impaired condition,
    suggesting that her drunkenness made her more vulnerable to Doe's
    actions and thus supported her account of what happened.
    iii. Investigators' treatment of Doe and Roe's mutual
    sexual history
    As described above, after originally stating that she
    and   Doe   were   friends   who   had   twice    "made   out    sober,"    Roe
    acknowledged, apparently in her second interview, that they had
    previously engaged in consensual sexual activity.               Part 1 of the
    report describes Roe's acknowledgment as follows: "She clarified
    that previous encounters in her room involved consensual sexual
    contact, including digital penetration of her vagina."             In Part 2,
    the investigators restated Roe's admission -- i.e., that "at least"
    twice previously in her dorm room "they engaged in consensual
    sexual activity, including 'fingering'" -- and then specified the
    timing of her admission by saying that "[t]his point was clarified
    by [Roe] in the review of facts."        (Emphasis added.)
    Doe argues that, given Roe's admission of prior sexual
    activity similar to with Doe's description of the November 19th
    incident,    Roe's   original      statement     should   have    been     more
    accurately characterized as a lie.          Doe's complaint states that,
    upon reviewing Part 1 of the report, he and his attorney had noted
    that the investigators' depiction of Roe's "recantation" "both
    Compl. ¶ 310.
    - 37 -
    obscure[d] it and tacitly justif[ied] it as a 'clarification'" --
    which      "could   mislead     the   decision[]maker,     the   AVPSA/Dean   of
    Students, in weighing John Doe and Jane Roe's credibility." Compl.
    ¶ 352.       Accordingly, Doe's attorney sent an email asking for a
    revision: "We would like it noted that [Roe]'s clarification of
    consensual sexual contact occurred only after she was interviewed
    a   second    time.      And    it    substantiates   my   client's   statement
    regarding prior sexual contact."            Id. ¶ 353.31
    As noted above, one of the investigators, Shayla Jordan,
    responded to Doe's attorney, also by email, stating that she and
    her colleague, David Bamford, had reviewed the request and "decided
    to include this information in our final report that we share with
    the Dean of Students."          Id.    ¶ 354.   The final report nonetheless
    left intact the Part 1 description of Roe's revised account and
    Part 2      added     without    comment     the   information     that   Roe's
    "clarification" was provided "in the review of facts" -- i.e., in
    her second interview.           The investigators provided no description
    of how they elicited the "clarification" or how Roe explained her
    earlier failure to disclose what would seem to be highly relevant
    information about her relationship with Doe before the November
    31We do not view the attorney's reiteration of the term
    "clarification" as an endorsement of that terminology. Rather,
    construing the complaint favorably to Doe, the attorney sought an
    express acknowledgment that Roe had belatedly admitted that Doe,
    not she, had accurately described their prior sexual activity.
    - 38 -
    19th incident. Doe alleges that proper attention to Roe's changing
    account    --   and     the     validation       of    his   depiction    of   their
    relationship     --     would    have    bolstered         his   credibility   while
    diminishing     hers.         See,   e.g.,   id.       ¶   292   (asserting,   "[o]n
    information and belief, the Title IX investigators . . . understood
    that, if John Doe was right about their pre-incident degree of
    intimacy, it would have also raised broader and serious questions
    about the reliability of Jane Roe's accusation").                    That assertion
    easily     passes     the       plausibility          threshold.         Stonehill's
    decisionmakers -- Piskadlo and Dobrowski -- would not be meeting
    directly with Doe and Roe, and the investigators' depiction of the
    parties' credibility was thus an important aspect of the misconduct
    inquiry.    It is certainly plausible that the bland, unelaborated
    statement about Roe's "clarification" affected the administrators'
    credibility assessment.32
    32 In his complaint, Doe also points to the investigators'
    failure to include his account of Roe's response when he asked if
    she was okay after she became quiet during their November 19th
    encounter. According to Doe, Roe responded: "[I]t's not you. It's
    ok."   See Compl. ¶¶ 62, 263(I), 315-319.    However, Doe neither
    objected to this omission from the summary of his interview when
    he reviewed Part 1 of the investigators' report nor raised the
    omission in his Stonehill appeal. In his brief to us, he cites
    the paragraphs of his complaint that refer to Roe's response only
    in support of a general statement that the investigators failed to
    question Roe "about the incident and . . . their pre-incident
    intimate interactions." Appellant's Br. at 25. Because Doe has
    consistently chosen not to rely on Roe's "it's not you" response,
    we do not consider it.
    - 39 -
    iv.   Investigators' treatment of Doe's Snapchat messages
    With respect to the investigators' treatment of his own
    account, Doe argues that they unfairly relied on his post-incident
    Snapchat messages "as a substitute for the searching analysis of
    'consent' that was required of them."        Appellant's Br. at 49.
    Doe's Snapchat messages plainly were central to the investigation
    and -- as Doe emphasizes -- the investigators "relied heavily" on
    them in finding that he had engaged in nonconsensual intercourse
    with Roe.    Id. at 47.     Indeed, as the district court observed,
    this case is atypical because Doe's apologetic messages -- "Please
    forgive me for being a drunken idiot," "I'm so really sorry I know
    I fucked up," and "I totally misread the situation" -- may be read
    as "contemporaneous objective written evidence of non-consent."
    Stonehill Coll., 
    2021 WL 706228
    , at *12.
    Doe, however, told the investigators that the messages
    were untrue and that he sent them to "make [Roe] feel better."33
    33Doe's complaint states that he gave the investigators the
    following description of his communications with Roe:
    A. [L]ater that morning, Jane Roe sent John
    Doe a message in which she "seemed to be upset"
    and John Doe responded by saying "whatever I
    thought would make her feel better" which
    included John Doe saying "I'm sorry;"
    B. [W]hen he told Jane Roe he was "sorry",
    John Doe meant that he was "empathetic towards
    her and sorry that [Jane Roe] felt that way;"
    . . . .
    - 40 -
    In his complaint, Doe describes past communications with Roe that
    prompted his concern for her emotional stability, see Compl. ¶¶ 29-
    30, and he states that, after receiving her "that wasn't ok"
    message, he was concerned that her "unwarranted accusation might
    indicate that she was emotionally and mentally fragile" and that
    she "might have an emotional crisis" if he denied responsibility,
    id. ¶ 69.      Although it is unclear how much detail Doe gave the
    investigators about his concern for Roe's emotional state, the
    summary of Doe's interview in Part 1 of the report does note that
    Roe   "would      often   talk   to    [Doe]     about    'being     scared'   or
    'overwhelmed.'"34
    The    investigators       did     not    entirely     ignore   Doe's
    explanation for his "mea culpa" Snapchat messages.                 Both parts of
    the report note that Doe stated repeatedly that "he sent the
    messages to make [Roe] feel better."             Nor were the investigators
    obligated to accept Doe's explanation.               However, when summarizing
    the evidence in Part 2 of their report, the investigators did not
    Compl. ¶ 264(A), (B). In their report, the investigators noted
    that Doe "stated that he was not drunk and denied that he did
    anything wrong."
    34As described above, Doe submitted Facebook Messenger
    messages in his Stonehill appeal to reinforce his explanation for
    his November 19th Snapchat messages. See supra note 13. In that
    appeal, he argued that "[t]hese communications show that he . . .
    viewed her as vulnerable and fragile," and he asserted that the
    "messages are consistent with John Doe's willingness on the morning
    of November 19 to take responsibility via Snap[c]hat for a wrong
    he never committed."
    - 41 -
    link     Roe's    frequent       communications        about        being     scared    or
    overwhelmed      with        Doe's   explanation.        To    the     contrary,       the
    investigators' summary cites Doe's messages immediately after
    noting that Roe's comment to Witness #2 ("it wasn't ok") "supports
    [Roe's]    statements          and   belief    that    the    sexual        contact    was
    unwanted." The investigators go on to observe that "[t]he messages
    sent by [Doe] to [Roe] after the incident lead the investigators
    to conclude that [Doe] understood that the sexual interaction with
    [Roe] was unwanted as well."
    In setting forth that conclusion, the investigators
    offered no rationale for rejecting Doe's characterization of his
    messages, an omission that is notable because other significant
    information that he had provided -- including the nature of his
    prior relationship with Roe and his lack of intoxication -- was
    corroborated.         Meanwhile, as we have described, the investigators'
    report     revealed       an     important     omission        in     Roe's     original
    description      of     her     prior   sexual    history      with     Doe     and    her
    credibility      as     to     her   claimed    intoxication         apparently        went
    untested.        In    his     Stonehill   appeal,     Doe     argued       that   "[t]he
    [i]nvestigators' failure to show that they had considered and
    weighed John Doe's explanation[s]" for the messages and why they
    nonetheless treated the messages as "damning admission[s]" "fell
    far    short     of     their    obligations      as    professional           Title    IX
    - 42 -
    investigators" and constituted procedural error.                       See also Compl.
    ¶ 501.35
    We    agree    that,   in    its     treatment   of    Doe's   Snapchat
    messages, the investigators' report plausibly reflects a failure
    to grapple with the complex credibility assessment presented by
    Doe's     and    Roe's        conflicting     accounts     of    the   November   19th
    incident.36          Importantly, both parties agree that there was sexual
    35 In the breach-of-contract count of his complaint, Doe
    included "the investigators' failure to consider text messages and
    additional information" in a list of Stonehill's alleged breaches
    of "its duty to abide by its own policies and procedures and/or
    meet common standards of due process and provide fundamental
    fairness" -- an allegation that, viewed in Doe's favor, encompasses
    both the investigators' failure to consider his post-incident
    Snapchat messages in context and Dobrowski's failure to consider
    the Facebook Messenger messages submitted with his appeal. Compl.
    ¶ 501.
    36We note that Doe also has presented a view of his messages
    that could be seen as partially at odds with his assertion that he
    accepted responsibility simply to make Roe feel better. He argues
    that the messages "are consistent with Doe having stimulated Roe
    after having received verbal or physical cues that manifested to
    him -- and would have manifested to a reasonable person in his
    place -- that Roe had consented," but then "becoming concerned
    that Roe was no longer confirming her continuing consent and may
    have withdrawn it." Appellant's Br. at 48; see also Compl. ¶ 73
    ("Both Snapchat messages were consistent with John Doe's knowledge
    that . . . she had consented and wanted him to begin and
    continue."). According to Doe, while the messages show that he
    "tried to placate" Roe once he understood that she was accusing
    him of nonconsensual contact, they do not show that he knew he
    lacked consent at the time -- "the legal standard the investigators
    were required to address." Appellant's Br. at 49.
    Doe does not allege in his complaint that he explained his
    messages in this way to the investigators. Regardless, the flaw
    Doe alleges is the investigators' failure to demonstrate that they
    considered his explanation for his messages, which may have led
    - 43 -
    contact on November 19.   Doe admits that he was lying beside Roe,
    on her bed, and that he began to digitally stimulate her without
    express verbal consent -- as he had done on three occasions in the
    past when Roe acknowledged the activity was consensual. Both agree
    that the encounter ended when Roe began breathing heavily.     The
    remaining circumstances surrounding the November 19th encounter,
    however, are hotly disputed.
    Hence, aside from the Snapchat messages -- and the
    belatedly reported exchange between Roe and Witness #2 -- the
    allegations in this case present a classic "he said, she said"
    scenario.   The preponderance of the evidence standard calls for a
    weighing    of   the   competing   evidence.    Inescapably,   the
    investigators' failure in their report to explicitly assess Doe's
    explanation for his Snapchat messages suggests a deficiency in the
    weighing of the competing evidence that plausibly may have affected
    both the finding of a violation and, as discussed below, the
    decision of Stonehill's administrators to expel Doe.37
    them to conclude improperly in their report "that [he] understood
    that the sexual interaction with [Roe] was unwanted."
    37The significance of the Snapchat messages to the district
    court's assessment of Doe's claims cannot be overstated. The court
    noted that the definition of consent in Stonehill's policy "might
    admit the possibility that a reasonable person could conclude
    consent had been given even if the other party did not so intend."
    Stonehill Coll., 
    2021 WL 706228
    , at *11.       However, the court
    rejected the plausibility of that possibility in this case "in the
    face of Roe's contemporaneous assertions (e.g., that 'wasn't
    consensual') and Doe's contemporaneous admissions (e.g., that 'I
    know I fucked up' and that 'I totally misread the situation'),
    - 44 -
    We thus conclude that Doe has plausibly alleged a breach
    of   Stonehill's      promise     to     conduct     a    fair     and   thorough
    investigation, compromising his defense, based on the four flaws
    we have described in the investigators' gathering and presentation
    of the facts.
    (d) Independent Review
    Pursuant to Stonehill's policy, the investigators' final
    report   was   submitted     to   AVPSA    Piskadlo,      who    was   obliged   to
    "determine if the facts gleaned in the investigation do indeed
    align with the findings offered by the [i]nvestigator[s]" before
    "issu[ing] a formal decision in the matter."                      Based on this
    provision,     Doe   could   reasonably         expect   that    Piskadlo   --   as
    Stonehill's primary decisionmaker -- would independently review
    the facts presented in the investigators' final report to assess
    the correctness of their findings. Yet, as Doe alleges, see Compl.
    ¶¶ 388, 396, 414(a), 501, Piskadlo's letter informing Doe that he
    has been dismissed from Stonehill                appears to      state only the
    investigators', not Piskadlo's own, conclusion:
    I   reviewed   the    completed    report and
    recommendation     from     the     Title  IX
    [i]nvestigation, and based on the totality of
    the   evidence   presented,     including all
    statements and exhibits, the investigators
    found that it is more likely than not that
    [Doe] assaulted [Roe] on the night in
    question.   It was determined that [Roe] had
    both of which are alleged by Doe." Id.; see also 
    id.
     (referring
    to Doe's "contemporaneous admissions of misconduct").
    - 45 -
    not consented to sexual penetration and that
    the messages sent by [Doe] to [Roe] after the
    incident indicated that [Doe] understood that
    the sexual interaction was unwanted as well.
    (Emphasis added.)38
    Piskadlo's   facial    deference    to    the     investigators
    supports    Doe's   allegation    that   Piskadlo    failed   to   make   an
    independent determination that the sexual misconduct finding was
    supported by a preponderance of the evidence.          See, e.g., Compl.
    ¶¶ 414(a), 501.     In addition, the letter's seeming reliance solely
    on the investigators' conclusion supports an inference that the
    deficiencies in the investigative process were carried forward
    into the administrative review.          Doe raised the inadequacy of
    Piskadlo's review in his appeal to Dobrowski, the Vice President
    for Student Affairs, arguing, inter alia, that Piskadlo's duties
    "logical[ly]" required him to "issue a decision demonstrating that
    38   In his complaint, Doe noted that
    [t]he Dismissal Letter did not contain any
    discussion    of   Piskadlo's    review    and
    determination of the evidence.    In fact, it
    did not even clearly state that Piskadlo,
    himself, held an opinion on the Title IX
    [i]nvestigators' findings and recommendation
    of responsibility. Instead, Piskadlo merely
    repeated   the   Title  IX    [i]nvestigators'
    findings.
    Compl. ¶ 396; see also id. ¶ 388 (noting that, "[a]lthough Piskadlo
    made it clear to John Doe that the Title IX [i]nvestigators had
    found him 'responsible,' Piskadlo did not explain why he, himself,
    had found that John Doe was responsible").
    - 46 -
    he has met his review obligations" and that his letter provided no
    such assurance.
    Nonetheless, in response to Doe's lengthy memorandum
    requesting an appeal, Dobrowski stated without elaboration that
    she     had   "determined   that    the    [i]nvestigators'      process    was
    compliant with our policy."         Her one-page letter39 explained that
    her role in the appeals process was to consider two factors: (1)
    whether there was a "[f]ailure to follow the process or procedures
    outlined      within    [Stonehill's]      policy,     which     resulted    in
    significant prejudice such that it impacted the outcome," and (2)
    whether there was "[n]ew information that was not known to the
    parties at the time of the investigation."40                Dobrowski stated
    that,      "[h]aving   reviewed    your   request    and   the   investigative
    39Dobrowski first told Doe in a telephone conference call,
    in which his attorney and Stonehill's attorney also participated,
    that his appeal had been denied. Doe subsequently received the
    one-page letter reiterating the denial of his appeal and affirming
    his dismissal from the college.
    40Stonehill's policy provides that an appeal from the
    decision in a misconduct investigation "will be considered based
    on the following criteria:"
    1. Failure to follow the process or procedures
    outlined within this [p]olicy, which resulted
    in significant prejudice such that it impacted
    the outcome. Minor deviations from designated
    procedures will not be the basis for
    sustaining an appeal unless significant
    prejudice results.
    2. New information that was not known to the
    parties at the time of the investigation.
    - 47 -
    report, I did not find sufficient reasoning to meet either criteria
    for appeal."
    In his complaint, Doe notes that Dobrowski's letter did
    not   specifically    acknowledge    or   rule    on    his    contention   that
    Piskadlo, like the Title IX investigators, "had failed to comply
    with standards and processes" set forth in Stonehill's sexual
    misconduct policy.       Compl. ¶ 423.           Doe further asserts that
    Dobrowski declined to explain her reasoning on the advice of
    Stonehill's counsel.       Id. ¶ 417.       Doe alleges that, with her
    letter,   Dobrowski    ratified     and   approved      "the    investigation,
    evaluation, adjudication, and resolution of the charge against
    John Doe[,] including, in particular, the actions of the Title IX
    investigators and the AVPSA."        Id. ¶ 433.
    These allegations plausibly suggest that Piskadlo failed
    to make an independent judgment on whether "the facts gleaned in
    the investigation do indeed align with the findings offered by the
    [i]nvestigator[s]" and that Dobrowski, in turn, disregarded that
    procedural irregularity (among the others raised by Doe).                    The
    lack of an independent judgment by Stonehill's decisionmakers
    would be incompatible with the explicit terms of Stonehill's policy
    and the promise of a fair and thorough investigation.                Moreover,
    the administrators' alleged failure to properly scrutinize the
    investigative    process     and     ensure       the    validity     of     the
    - 48 -
    investigators'       finding    is    a   contractual    breach    that     plainly
    supports an inference of prejudice to Doe.
    (e) Other Alleged Procedural Flaws
    In his complaint and briefing, Doe alludes to additional
    ways   in    which    Stonehill       allegedly     breached   his      reasonable
    expectations in its handling of his case.               As indicated above, we
    decline     to   address    most     of   these    allegations,    as    they   are
    unsupported by the policy provisions on which Doe relies, belied
    by the facts alleged in his complaint, or insufficiently developed.
    See, e.g., Plazzi v. FedEx Ground Package Sys., Inc., 
    52 F.4th 1
    ,
    7 (1st Cir. 2022).         We briefly address only Doe's contention that
    he was denied his right to an "iterative" inquiry, including an
    ability to cross-examine Roe.
    In support of this contention, Doe directs us to Haidak
    v. University of Massachusetts-Amherst, 
    933 F.3d 56
     (1st Cir.
    2019), which describes an iterative inquiry as one where the
    "questioning of the complainant 'was informed' by the respondent's
    testimony."      Appellant's Reply Br. at 6 (quoting Haidak, 933 F.3d
    at 70).     However, Doe identifies no language in the policy, beyond
    the college's commitment to "thoroughness," that suggests a right
    to cross-examination or other specific elements of an iterative
    process, and we have found none. Moreover, his complaint indicates
    that the investigators took several steps that Doe identifies as
    characteristic       of    an   "iterative"       investigation:     they   "posed
    - 49 -
    questions to [Roe] based on [Doe]'s assertions," Compl. ¶ 299, and
    they permitted both parties to review Part 1 of the report and
    submit additional information, see id. ¶ 333.          To be sure, we have
    identified flaws in the execution of Stonehill's process.               But a
    commitment to "thoroughness" does not imply the use of a specific
    investigative model, and Doe's expectations to the contrary are
    not reasonable.
    (f) Reasonable Expectations: Summary
    We   conclude   that    Doe     has     plausibly   alleged    that
    Stonehill breached his reasonable expectations by denying him the
    opportunity to review all relevant facts before the final report
    was sent to the AVPSA, failing to provide advance notice of Roe's
    second   interview,   failing    to     perform    a   fair   and   thorough
    investigation in the ways particularized herein, and failing to
    ensure that the ultimate decisionmakers independently reviewed the
    facts to assess whether he "more likely than not" engaged in
    nonconsensual intercourse with Roe. In so concluding, we emphasize
    that a court evaluating a motion to dismiss must take an indulgent
    view of the alleged facts.       We must "accept as true all well-
    pleaded facts alleged in the complaint" and draw all plausible
    inferences from the complaint's allegations in the plaintiff's
    favor.   Legal Sea Foods, LLC v. Strathmore Ins. Co., 
    36 F.4th 29
    ,
    34 (1st Cir. 2022) (quoting Alston v. Spiegel, 
    988 F.3d 564
    , 571
    (1st Cir. 2021)).     Hence, to defeat dismissal of his contract
    - 50 -
    claim, Doe must only plead facts giving rise to a plausible
    inference that his reasonable expectations were not met because
    Stonehill strayed from the promises made in its sexual misconduct
    policy in ways that harmed his defense and affected the outcome.
    We have concluded that Doe has met this requirement with
    the flaws we have identified.      Moreover, even if one or more of
    those irregularities might be viewed in isolation as a "minor
    deviation[] from designated procedures" without impact on the
    outcome of the Title IX investigation,41 Doe has plausibly alleged
    that, at least cumulatively, they had such an effect.
    We   note   that,   in   reaching   this   conclusion,   we
    necessarily disagree with the district court's statement, echoed
    by Stonehill, that Doe's complaint itself "arguably alleges he
    violated the policy."   Stonehill Coll., 
    2021 WL 706228
    , at *11.
    In making this observation, the district court cited paragraph 58
    of Doe's complaint, in which Doe describes the beginning of the
    November 19th incident as follows:
    Jane Roe then returned to her bed and lay down
    next to John Doe. In the same way he had on
    earlier occasions, he began to rub her back
    and then moved his hand to her vagina and began
    to digitally stimulate her. She began to make
    41 This "minor deviation" language in Stonehill's policy
    applies only to the standard for appeals within the college. See
    supra note 40. Nonetheless, that standard -- requiring that any
    challenged procedural flaw affect the outcome of a Title IX
    investigation -- also provides an apt formulation for assessing
    the viability of Doe's breach-of-contract allegations under
    Massachusetts law.
    - 51 -
    moaning noises which, based on their prior
    sexual interaction, John Doe knew meant she
    was experiencing intense pleasure. When John
    Doe stopped, Jane Roe rolled onto her back and
    made her vagina more accessible to him. Based
    on their prior sexual interaction, John Doe
    believed that Jane Roe did this deliberately
    in order to make it easier for him to continue
    stimulating her.
    Compl. ¶ 58.         As reproduced above, Stonehill's policy defines
    consent as "informed, freely, and voluntarily given agreement,
    communicated    by    clearly        understandable    words       or    actions,     to
    participate in each form of sexual activity."                  The policy further
    states   that   "[p]revious       sexual       relations   .   .    .    is    not   the
    equivalent of consent to future sexual activity."
    Paragraph 58 does not rely on the fact that Doe and Roe
    previously engaged in consensual sexual activity to justify Doe's
    assumption that he had Roe's consent on November 19.                     Rather, the
    paragraph reports circumstances on November 19 that Doe claims
    resembled the beginning of their earlier consensual episodes, thus
    demonstrating       why   he   believed    he    had   consent      on    the    fourth
    occasion.     Doe admits that on the prior occasions he digitally
    stimulated Roe based on her "physical cues" before asking for
    permission to continue.         It is debatable whether the physical cues
    on   which    Doe    relied     on     those    earlier    occasions          satisfied
    Stonehill's requirement that consent be "communicated by clearly
    understandable words or actions."                 But Roe concedes that the
    earlier encounters, involving similar details to Doe's report of
    - 52 -
    what occurred on November 19, were consensual.           Hence, this
    paragraph does not contradict Doe's allegation that he understood
    Roe's behavior on November 19, as described in the paragraph, to
    likewise manifest consent -- and certainly does not constitute an
    admission to violating Stonehill's policy.42
    2.   Basic Fairness
    Under Massachusetts law, in examining an asserted breach
    of contract based on a school's handling of an allegation of sexual
    misconduct against a student, we must also consider whether the
    proceedings were conducted with basic fairness.      Cloud, 
    720 F.2d at 725
    .     The basic fairness requirement appears chiefly concerned
    with whether the school "act[ed] in good faith and on reasonable
    grounds."    Coveney v. President & Trs. of Coll. of Holy Cross, 
    445 N.E.2d 136
    , 139 (Mass. 1983).      When, as here, "a school expressly
    promises no less than basic fairness . . . the court's analysis to
    ensure that the disciplinary proceedings were 'conducted with
    42  The   district   court   correctly   observed   that   the
    circumstances on November 19, as alleged by Doe, were not identical
    to his description of the earlier instances of sexual activity.
    See Stonehill Coll., 
    2021 WL 706228
    , at *8 n.6.       For example,
    rather than removing her clothing, as occurred in their first
    encounter, Roe changed her clothing after Doe arrived in her room
    on November 19. See Compl. ¶ 57 ("Jane Roe . . . told John Doe
    that she was cold and rose from the bed, removed her t-shirt in
    front of him . . . and put on a tank top and a fleece pullover.").
    However, Doe alleges that on both the first occasion and on
    November 19, Roe moved toward him in a way that made "her vagina
    more accessible to him," id. ¶¶ 38, 58, and that on the other two
    occasions she responded with "the same physical cues" as she had
    given the first time, id. ¶¶ 41, 44.
    - 53 -
    basic fairness' . . . focuses on assuring compliance with the
    express contractual promise."         Bos. Coll. I, 892 F.3d at 88
    (quoting Cloud, 
    720 F.2d at 725
    ).
    We recently observed that, while the "denial of basic
    fairness is a recognized theory of recovery [in Massachusetts],
    the precise contours of such a claim are yet to be clearly
    defined."       Sonoiki, 37 F.4th at 714.   We have few relevant cases
    to draw from.       In one prior case addressing the "basic fairness"
    test, we focused on whether the educational institution provided
    adequate procedural protections for the student.       See Doe v. Trs.
    of Bos. Coll., 
    942 F.3d 527
    , 534-35 (1st Cir. 2019).43      In another
    case, we considered whether certain aspects of the disciplinary
    process rendered the proceedings "unfair," but concluded that none
    did.        Cloud, 
    720 F.2d 725
    -26.   Similarly, Massachusetts caselaw
    provides few examples of what might constitute a breach of basic
    fairness.        See, e.g., Schaer, 735 N.E.2d at 380 (finding that
    allegations concerning the "improper admission of testimony" and
    that "the hearing was conducted in an atmosphere of 'hysteria and
    misinformation'" did not establish a breach of basic fairness);
    Similarly, the district court found no violation of the
    43
    basic fairness requirement because the complaint indicated that
    Doe "was provided a variety of procedural protections" and that
    "he was able to explain his side of the story, review the facts
    section of the report, meet with the investigators, and request
    follow-up questions or interviews."    Stonehill Coll., 
    2021 WL 706228
    , at *14.
    - 54 -
    Roe v. Northeastern Univ., No. 16-03335-C, 
    2019 WL 1141291
    , at *14
    (Mass. Super. Ct. Mar. 8, 2019) (stating that "notice to [the
    student under investigation] is -- as a matter of fundamental
    fairness inherent in any college process -- essential prior to [a]
    hearing and any related appeal").
    However, we need not define the precise contours of the
    basic fairness analysis here for a simple reason: Stonehill made
    a "commitment" in its sexual misconduct policy to "[e]ngag[e] in
    an impartial, prompt, fair, and equitable investigative process to
    resolve reports of sexual gender-based misconduct,"                     (emphasis
    added), and we have concluded that Doe has adequately alleged
    procedural irregularities that may have resulted in prejudice to
    his defense and, hence, affected the outcome of the misconduct
    inquiry.   Whatever else the requirement of "basic fairness" means,
    we   cannot     reconcile   plausible       allegations     of        prejudicial
    investigative    flaws   with   Stonehill's     commitment       to    provide    a
    "fair" process.
    We   thus   conclude    that   Doe   has   stated     a    breach-of-
    contract   claim    under   both   theories     available      to     him   under
    Massachusetts law.
    B.   Title IX
    Title IX provides that "no person . . . shall, on the
    basis of sex, . . . be subjected to discrimination under any
    program or activity receiving Federal financial assistance."                     20
    - 55 -
    U.S.C. § 1681(a). A claim of sex bias in the enforcement or design
    of a college's sexual misconduct policy may state a claim under
    Title IX.    See, e.g., Bos. Coll. I, 892 F.3d at 89-90.      It is
    undisputed that Stonehill receives federal financial assistance
    and is thus covered by Title IX.
    We have not set forth a single test for analyzing this
    type of Title IX claim, see Bos. Coll. I, 892 F.3d at 90, and have,
    instead, recognized several ways in which a plaintiff may establish
    sex discrimination.    The two theories discussed by the district
    court that we consider most pertinent to Doe's Title IX allegations
    are "selective enforcement" and "erroneous outcome."44
    To succeed with a "selective enforcement" claim under
    Title IX, a plaintiff must demonstrate that "the severity of the
    penalty and/or the decision to initiate the proceeding was affected
    by the student's gender."    Haidak, 933 F.3d at 74 (quoting Yusuf
    v. Vassar Coll., 
    35 F.3d 709
    , 715 (2d Cir. 1994)).       A plaintiff
    44 Some courts have framed the Title IX query in terms that
    more closely track the statutory language: "'[D]o the alleged
    facts, if true, raise a plausible inference that the university
    discriminated against [the plaintiff] "on the basis of sex"'?"
    Doe v. Samford Univ., 
    29 F.4th 675
    , 686 (11th Cir. 2022) (second
    alteration in original) (quoting Doe v. Purdue Univ., 
    928 F.3d 652
    , 667-68 (7th Cir. 2019)); see 
    id.
     (listing other circuits that
    have adopted the Purdue University approach). The Eleventh Circuit
    in Samford University slightly modified the Purdue University
    inquiry, asking "whether the alleged facts, if true, permit a
    reasonable inference that the university discriminated against Doe
    on the basis of sex." Id. at 687. Here, we choose to use the
    frameworks most applicable to Doe's specific contentions that also
    were discussed by the district court and the parties.
    - 56 -
    relying     on    an     "erroneous      outcome"    theory     must      allege    facts
    "'cast[ing] some articulable doubt on the accuracy of the outcome
    of the disciplinary proceeding,' and indicating that 'gender bias
    was   a    motivating      factor.'"        Bos.     Coll.     I,   892    F.3d    at   90
    (alteration in original) (quoting Yusuf, 
    35 F.3d at 715
    ).45                          Such
    facts may take the form of "particular evidentiary weaknesses[,]
    . . . particularized strengths of the defense," or "particular
    procedural flaws affecting the proof."                 Yusuf, 
    35 F.3d at 715
    .
    1.    Selective Enforcement
    The district court dismissed Doe's selective enforcement
    claim because it found he "ha[d] not plausibly alleged any facts
    [suggesting] that his proceeding was initiated because of his
    gender,     or    that    male    and    female     students    accused      of    sexual
    misconduct       are   treated      differently"      by   Stonehill.        Stonehill
    Coll., 
    2021 WL 706228
    , at *6.              The court explained that Doe cited
    no facts "suggesting anything other than that Stonehill responds
    to the complaints it receives, regardless of the genders of the
    parties involved."            
    Id.
           We agree with the district court's
    analysis.
    To    support       his    selective    enforcement       theory,      Doe's
    complaint alleges that "in virtually all cases of alleged sexual
    45 As illustrated above, despite Title IX's language
    prohibiting discrimination "on the basis of sex," 
    20 U.S.C. § 1681
    (a), courts sometimes refer to "gender bias" when describing
    the prohibited motivation.
    - 57 -
    misconduct at Stonehill, the accused student is a male and the
    accusing student is a female," Compl. ¶ 480, and he further
    alleges, "on information and belief, [that] a female student at
    Stonehill has never been disciplined, much less expelled, for
    alleged sexual misconduct," id. ¶ 481.      As the district court
    pointed out, we rejected a similar argument in Doe v. Trustees of
    Boston College, where the plaintiffs argued that the college's
    disciplinary procedures were "infected with systemic gender bias"
    because, during a ten-year period, "only male students have been
    accused of sexual assault."   Bos. Coll. I, 892 F.3d at 90-92.   We
    explained that "[i]t is unreasonable to draw such an inference [of
    sex bias] from this information rather than recognize that other
    non-biased reasons may support the gender makeup of the sexual
    misconduct cases" at the college.   Id. at 92; see also Doe v. Brown
    Univ., 
    43 F.4th 195
    , 207 (1st Cir. 2022) (noting a study showing
    that "[m]ore women lodge complaints of sexual misconduct by men
    than vice versa").   Likewise, Doe alleges no facts that plausibly
    support an inference that Stonehill imposes more severe penalties
    for sexual misconduct on men than on women.     Rather, he alleges
    that Piskadlo informed him "that Stonehill had only one sanction
    for the offense of 'nonconsensual sexual intercourse' -- immediate
    dismissal from Stonehill" -- and that "dismissal was always imposed
    irrespective of the [specifics of the] accused student's conduct."
    Compl. ¶ 389.   The allegation that Stonehill consistently applies
    - 58 -
    the same punishment for a particular type of misconduct does not
    demonstrate differential treatment based on sex.
    Without being able to rely on the assertion that the
    accused students are virtually all male, Doe is left with a bare
    assertion of selective enforcement unsupported in any other way.
    We need not accept allegations "too meager, vague, or conclusory
    to   remove    the    possibility      of   relief   from   the    realm      of   mere
    conjecture."         Saccoccia, 955 F.3d at 174 (quoting Starr Surplus
    Lines Ins. Co. v. Mountaire Farms Inc., 
    920 F.3d 111
    , 114 (1st
    Cir. 2019)).       Thus, we conclude that Doe has not plausibly alleged
    a selective enforcement claim.
    2.   Erroneous Outcome
    To plausibly assert an erroneous outcome claim, Doe must
    allege facts that both cast articulable doubt on the result of his
    disciplinary proceedings and indicate that his sex was a motivating
    factor in the outcome.         Bos. Coll. I, 892 F.3d at 90. The district
    court   concluded       that   Doe's    complaint     failed      to   meet    either
    requirement.       We disagree that Doe's complaint fails to plausibly
    allege articulable doubt, but we nonetheless agree that Doe's Title
    IX claim fails because he has not plausibly alleged that the flaws
    in his disciplinary proceedings are attributable to sex bias.                        We
    explain our conclusion for each prong below.
    - 59 -
    (a) Articulable Doubt
    As described above,          Doe     asserts numerous       procedural
    flaws in Stonehill's investigation that he claims undermine the
    validity of its outcome: the investigators' inclusion of the "it's
    not ok" exchange between Roe and Witness #2 in the final report
    without   having     provided    Doe    the     opportunity      to   challenge   or
    investigate its provenance or veracity; the failure to give Doe
    advance notice of Roe's second interview; the failure to question
    Roe closely on the details of the November 19th incident or
    corroborate her statement that she was heavily intoxicated on the
    night of November 19, while minimizing her mischaracterization of
    her prior sexual relationship with Doe; the investigators' failure
    to   provide   a   rationale     in    their     report    for   rejecting      Doe's
    explanation    for    his   apologetic          Snapchat    messages;     and     the
    seemingly   superficial     review      of    the   investigators'       report    by
    Piskadlo and Dobrowski.         We agree that, when considered together,
    the procedural irregularities plausibly cast articulable doubt on
    the investigators' finding, adopted by Stonehill, that "it is more
    likely than not" that Doe violated Stonehill's sexual misconduct
    policy.
    (b) Sex Bias
    We next consider whether Doe adequately alleged facts
    suggesting "a causal connection between the outcome of [his]
    disciplinary proceedings and gender bias."                Bos. Coll. I, 892 F.3d
    - 60 -
    at 91.46   In evaluating claims of sex bias, courts have deemed
    relevant both serious flaws in the disciplinary proceedings and
    external pressure on schools to vigorously pursue claims of sexual
    misconduct.     See infra.    Doe's complaint alleges that both factors
    exist in his case and support a plausible inference that sex bias
    affected the outcome of his disciplinary proceedings.
    We     agree      with     other   courts   that   procedural
    irregularities may be relevant in identifying sex discrimination
    under Title IX.     See, e.g., Doe v. Regents of Univ. of Cal., 
    23 F.4th 930
    , 940 (9th Cir. 2022); Doe v. Oberlin Coll., 
    963 F.3d 580
    , 586-87 (6th Cir. 2020); Menaker v. Hofstra Univ., 
    935 F.3d 20
    , 31 (2d Cir. 2019).              We also are mindful, however, that
    procedural errors are not inevitably a sign of sex bias.           See,
    e.g., Doe v. Univ. of So. Ind., 
    43 F.4th 784
    , 797 (7th Cir. 2022)
    (noting that an inference of sex bias may be unsupportable when
    the plaintiff alleges a host of "procedural choices that could
    46Doe urges us to adopt the pleading standard for Title IX
    cases articulated by the Second Circuit in Doe v. Columbia
    University, 
    831 F.3d 46
     (2d Cir. 2016), in which the court stated
    that a plaintiff must allege facts showing "a minimal plausible
    inference" of sex discrimination.     Id. at 55.    Although Doe
    summarily suggests that the Second Circuit's standard is less
    demanding than the pleading standard we ordinarily apply when
    evaluating a motion to dismiss, he does not explain how it would
    -- or should -- differ in application from our obligation to draw
    all plausible inferences in the plaintiff's favor and our
    recognition that the plaintiff's burden at the motion to dismiss
    stage is a relatively light one. We therefore decline to delve
    into this issue.   See Plazzi, 52 F.4th at 7 (deeming waived an
    argument that plaintiffs did not adequately develop on appeal).
    - 61 -
    arguably be considered mistakes"). The challenge is to distinguish
    between proceedings plausibly affected by sex bias in violation of
    Title IX and proceedings whose alleged flaws are not attributable
    to sex bias.    Id. at 793-94.      For example, other plausible reasons
    for   procedural         irregularities          may    include     "ineptitude,
    inexperience,      and    sex-neutral        pro-complainant      bias."    Doe    v.
    Samford Univ., 
    29 F.4th 675
    , 692 (11th Cir. 2022).
    Here, although we have identified potentially serious
    flaws in Doe's disciplinary proceedings, Doe has failed to plead
    sufficient     facts     to   support    a    plausible   inference        that   the
    irregularities are attributable to sex bias. To be sure, the facts
    as alleged may plausibly suggest undue solicitude to Roe.                         But
    deference to Roe, without more, does not show that her treatment
    -- or Doe's -- is attributable to sex rather than to some other
    reason, such as Roe's status as the complainant.                      Beyond his
    unsupported allegation that Stonehill penalizes men for sexual
    misconduct more severely than women, Doe does not allege that
    Stonehill    has   treated      sexual       assault   claims   brought      by   men
    differently from such claims brought by women.                    His allegation
    that "[s]tudents accused of sexual misconduct at Stonehill . . .
    have invariably been male," which he asserts "on information and
    belief," Compl. ¶ 478, fails to show sex bias in the investigation
    for the same reason that his selective enforcement claim fails --
    i.e., the disparity in the number of claims brought by men and
    - 62 -
    women       does    not    demonstrate          that    Stonehill's          procedures         are
    generally         biased    against       men    or     that       the    outcome       of   Doe's
    proceedings was motivated by his sex.
    Importantly, even with the serious alleged flaws we have
    identified, the disciplinary process in this case was not as
    inexplicably and egregiously one-sided as in cases where courts
    have       concluded       that    the    allegations              supported      a     plausible
    inference of sex bias. In Doe v. Columbia University, for example,
    the       plaintiff      alleged    that       the     accusing       student's         claim   of
    nonconsensual intercourse was unsupported by any evidence and that
    the university "declined even to explore the testimony of [his]
    witnesses."        
    831 F.3d 46
    , 57 (2d Cir. 2016); see also Doe v. Purdue
    Univ., 
    928 F.3d 652
    , 657-658, 669 (7th Cir. 2019) (noting, among
    other       circumstances,         that       the      accused       student          was    denied
    permission to present witnesses when he met with the advisory panel
    tasked with making a recommendation on the case; the complainant
    did not appear at that meeting and "did not even submit a statement
    in    her    own    words";       and    the    Dean     of    Students          described      the
    complainant as "a credible witness" even though she had never
    spoken with her); Univ. of So. Ind., 43 F.4th at 794 (listing and
    describing cases in which "[t]he plaintiff alleged what amounted
    to    a    sham    grievance       process").           Doe    was       given    a    meaningful
    opportunity         to    present       his    version        of    what    occurred.           The
    investigators requestioned Roe after hearing Doe's side of the
    - 63 -
    story and, albeit inadequately, they noted in their final report
    that she initially gave an inaccurate description of their prior
    sexual   activity.     Hence,   although   Doe   has   plausibly   alleged
    contractual breaches that may have harmed his defense, Stonehill's
    conduct was not so egregious that -- absent any other indicators
    of sex bias -- it alone supports an inference that the college was
    motivated to discipline him because of his sex.
    Doe alleges that external pressures on Stonehill also
    are relevant in assessing the adequacy of his Title IX claim and,
    in combination with the procedural flaws, give rise to a plausible
    inference of sex bias.       We agree with the consensus among the
    circuits that pressure from a federal investigation into a school's
    handling of sexual misconduct cases can "establish background
    indicia of sex discrimination."      Schwake v. Ariz. Bd. of Regents,
    
    967 F.3d 940
    , 949 (9th Cir. 2020); see also Doe v. Univ. of Ark.-
    Fayetteville, 
    974 F.3d 858
    , 865 (8th Cir. 2020) (citing the
    relevance of "[e]xternal pressure on a university" to demonstrate
    that it was acting vigorously in response to complaints by female
    students); Doe v. Univ. of Scis., 
    961 F.3d 203
    , 209-10 (3d Cir.
    2020) (same); Doe v. Univ. of Denver, 
    952 F.3d 1182
    , 1192-93 (10th
    Cir. 2020) (same); Purdue Univ., 928 F.3d at 668-69 (same); Doe v.
    Baum, 
    903 F.3d 575
    , 586-87 (6th Cir. 2018) (same); cf. Columbia
    Univ., 831 F.3d at 57-58 (citing pressure from the student body
    and the public).     Such an inquiry, when initiated by the Office of
    - 64 -
    Civil Rights ("OCR") of the Department of Education ("DOE"), has
    been found relevant in Title IX cases based on the plausible
    inference that a school would fear the loss of federal funding "if
    it   could   not   show    that   it    was   vigorously   investigating   and
    punishing sexual misconduct."           Purdue Univ., 928 F.3d at 668; see
    also, e.g., Doe v. Miami Univ., 
    882 F.3d 579
    , 594 (6th Cir. 2018)
    (considering, among other factors, the external pressure on the
    university because of the "potential . . . loss of all federal
    funds").
    Relying on this precedent, Doe alleges that several
    complaints     about      Stonehill's    handling    of    sexual   misconduct
    allegations on campus were pending in the OCR as of March 2016,
    and he alleges that Stonehill was still under the scrutiny of the
    OCR eighteen months later when the incident with Roe occurred.                He
    asserts that, because of the OCR inquiry and the emergence of the
    #MeToo movement in the fall of 2017, the college "felt pressure to
    expedite the investigation and find a male student responsible for
    sexual misconduct."         Compl. ¶ 209.       Doe also cites publicity in
    March 2016 "related to th[e OCR] investigations."              Id. ¶ 492.47
    47The Title IX count of Doe's complaint includes the
    allegation that "the very recent #METOO movement, and the DOE's
    pending investigations against Stonehill, and the publicity
    related to those investigations, all contributed to the
    discriminatory conduct of Stonehill in its[] investigation,
    determination of wrongdoing, and sanctioning of John Doe." Compl.
    ¶ 492.
    - 65 -
    In our view, however, the link Doe attempts to draw
    between these background factors and his disciplinary proceedings
    is too weak to create a plausible inference that sex bias played
    a role in how the process unfolded.48 The Second Circuit's decision
    The record contains two March 2016 articles about the DOE
    investigation into Stonehill's handling of an alleged sexual
    assault. One article quotes an OCR "compliance team leader" as
    saying that the OCR would be investigating whether Stonehill had
    "failed to respond promptly and equitably to reports and/or
    incidents of sexual violence of which it had notice."        Cody
    Shepard, "Feds investigating Stonehill College for handling of
    sexual    assaults,"   The    Enterprise    (Mar.   15,    2016),
    https://www.wcvb.com/amp/article/feds-investigating-stonehill-
    college-for-handling-of-sexual-assaults/8232745   (last   visited
    Dec. 10, 2022).
    48 Our court has only once previously considered allegations
    of external pressure on an educational institution in the context
    of a Title IX claim. We concluded, at the summary judgment stage,
    that appellants' reliance on Boston College's receipt of a 2011
    "Dear Colleague Letter" was "conclusory and meritless" because
    they did not "explain[] how the Dear Colleague Letter reflects or
    espouses gender bias." Bos. Coll. I, 892 F.3d at 92. The DOE has
    distributed guidance on various Title IX requirements to
    educational institutions in the format of "Dear Colleague"
    letters.   See, e.g., Letter from Russlynn Ali, Ass't Sec'y for
    Civ.    Rts.,   U.S.   Dep't    of   Educ.    (Apr.   4,    2011),
    https://www2.ed.gov/about/offices/list/ocr/letters/colleague-
    201104.pdf. As we have observed, the 2011 Letter "tied federal
    funding for private colleges to their compliance with certain
    requirements for handling sexual harassment and sexual violence on
    their campuses." Bos. Coll. I, 892 F.3d at 91. Courts have found
    the 2011 Letter relevant to the plausibility of a Title IX claim
    because of the "accompanying pressure" to comply. Purdue Univ.,
    928 F.3d at 669.
    Doe does not allege pressure on Stonehill from the 2011
    Letter, which -- as he recognizes -- was withdrawn in 2017. In
    its 2017 Dear Colleague Letter, the DOE noted that "[l]egal
    commentators ha[d] criticized the 2011 Letter and [a 2014 Q&A
    document] for placing 'improper pressure upon universities to
    adopt procedures that do not afford fundamental fairness to
    students accused of sexual misconduct.'"    Letter from Candice
    - 66 -
    in Doe v. Columbia University again provides a relevant contrast.
    There,    contemporaneously          with        the    plaintiff's          disciplinary
    proceedings,      there      was   an    outcry        on    campus       denouncing    the
    university's handling of sexual assault claims brought by women,
    see 831 F.3d at 50-51, and, two months earlier, an article about
    the controversy appeared in the New York Post, id. at 50.                               The
    university's president had promised to hold a town hall meeting on
    the issue around the time of the plaintiff's hearing, and just a
    few weeks earlier, a student newspaper specifically criticized the
    university's Title IX investigator for inadequately investigating
    sexual assault complaints.              Id. at 51; see also id. at 58 (noting
    "the [c]omplaint's suggested inference that the [disciplinary]
    panel adopted a biased stance in favor of the accusing female and
    against the defending male varsity athlete in order to avoid
    further fanning the criticisms that Columbia turned a blind eye to
    such assaults").            Similarly, in Doe v. Purdue University, the
    Seventh      Circuit   stated      that     an    inference          of    sex   bias   was
    strengthened by the fact that, during the month of the plaintiff's
    discipline, an article from The Washington Post titled "Alcohol
    isn't the cause of campus sexual assault.                        Men are," 928 F.3d at
    669,   was    added    to    the   Facebook      page       of   a   university     center
    Jackson, Acting Ass't Sec'y for Civ. Rts., U.S. Dep't of Educ.
    (Sept. 22, 2017), https://www2.ed.gov/about/offices/list/ocr/let
    ters/colleague-title-ix-201709.pdf.
    - 67 -
    "dedicated to supporting victims of sexual violence," id. at 656;
    see also id. at 669 ("Construing reasonable inferences in [the
    plaintiff's] favor, this statement, which [the center] advertised
    to the campus community, could be understood to blame men as a
    class for the problem of campus sexual assault rather than the
    individuals who commit sexual assault.").
    Here, by contrast, Doe relies primarily on the DOE
    inquiry that was publicized in March 2016 -- nearly two years
    before the Title IX investigators submitted their final report in
    his case.49   He cites no contemporaneous attention to the issue on
    campus or in the press, and he does not allege that any Stonehill
    representative involved in his case was targeted for specific
    criticism for mishandling sexual assault complaints.      Nor does
    Doe's bare invocation of the #MeToo movement, absent some facts
    49 Doe also alleges that an inference of sex discrimination
    arises from the fact that Stonehill has separate procedures for
    general student misconduct and sexual misconduct.      He premises
    that assertion on a Q&A document issued by the DOE in 2017 stating
    that, "[w]hen a school applies special procedures in sexual
    misconduct cases, it suggests a discriminatory purpose." Compl.
    ¶ 218 (alteration in original).      However, we agree with the
    district court that, read in context, the 2017 Q&A appears to be
    addressing separate processes that have different burdens of
    proof.    See Stonehill Coll., 
    2021 WL 706228
    , at *4.       It is
    undisputed that Stonehill's misconduct policies uniformly use a
    preponderance standard, and we therefore draw no inference from
    Stonehill's use of separate procedures for sexual misconduct
    allegations. We note, as an aside, that although Doe's complaint
    alleges the violation of both policies, see, e.g., Compl. ¶ 423,
    he develops no breach-of-contract argument premised on the general
    student misconduct policy. We therefore consider any such argument
    waived.
    - 68 -
    linking it to Stonehill's investigation and decision-making,50
    carry him over the plausibility threshold.   The alleged pressure
    on Stonehill to vigorously pursue sexual assault claims at best
    gives rise to a plausible inference that Stonehill was motivated
    to validate any claims it received, but Doe offers no facts
    supporting an inference that the college's motivation differed for
    men and women.
    We thus conclude that Doe has not adequately alleged a
    Title IX claim under either the selective enforcement or erroneous
    outcome theories.    With respect to the latter, although his
    allegations suffice to plausibly suggest articulable doubt as to
    the outcome of the disciplinary proceedings, he has not plausibly
    alleged that sex bias played a role in motivating that outcome.
    C.   Breach of Covenant of Good Faith and Fair Dealing
    In Massachusetts, "[t]he covenant of good faith and fair
    dealing is implied in every contract."   Uno Rests., Inc. v. Bos.
    Kenmore Realty Corp., 
    805 N.E.2d 957
    , 964 (Mass. 2004).   Doe makes
    a fleeting argument that the district court erred by treating his
    basic fairness claim and his good faith and fair dealing claim as
    50 Doe does allege that Roe was motivated by the #MeToo
    movement, asserting in his complaint that "this movement struck a
    chord with [her] because on October 20, 2017, she updated her
    status on her Facebook page in support of #METOO." Compl. at 2.
    But he does not allege that Stonehill was aware of her motivation
    or explain how her motivation influenced Stonehill in carrying out
    its investigation.
    - 69 -
    identical.   He does not explain, however, how the facts supporting
    the two claims differ.   As we have recently stated, "the denial of
    basic fairness concept is rooted in the implied promise of good
    faith and fair dealing, meaning the denial of basic fairness is
    the student disciplinary adjudications' version of claiming a
    breach of the implied covenant of good faith and fair dealing."
    Sonoiki, 37 F.4th at 716 (citation omitted).     Thus, as Doe does
    not identify a distinct basis for this claim, we affirm the
    district court's dismissal of it.    See Young v. Wells Fargo Bank,
    N.A., 
    717 F.3d 224
    , 237 (1st Cir. 2013) (affirming the dismissal
    of a duplicative claim).   51
    D. Negligence and Negligent Infliction of Emotional Distress
    To state a claim for negligence under Massachusetts law,
    one must allege that "the defendant owed the plaintiff a duty of
    reasonable care, that the defendant breached this duty, that damage
    resulted, and that there was a causal relation between the breach
    of the duty and the damage."    Jupin v. Kask, 
    849 N.E.2d 829
    , 834-
    35 (Mass. 2006).     As we have explained, however, when school
    documents "prescribe [a] disciplinary process" that establishes a
    51 Doe's complaint also contains a separate count alleging
    that Stonehill breached the "common law duty of fairness." Compl.
    ¶¶ 553-57. Doe does not address this claim in his brief, and we
    cannot identify a "common law duty of fairness" in Massachusetts
    caselaw that is distinct from the covenant of good faith and fair
    dealing. We therefore consider this additional claim waived and
    affirm the district court's dismissal of it.     See Abdisamad v.
    City of Lewiston, 
    960 F.3d 56
    , 59 (1st Cir. 2020).
    - 70 -
    contractual relationship with its students, the school does not
    owe "any additional independent duty [in tort] outside of their
    existing contractual relationship."                 Bos. Coll. I, 892 F.3d at 94.
    This principle also dooms Doe's negligent infliction of emotional
    distress      claim     because        one       must    establish      negligence    to
    successfully     set     forth     a    claim      for    negligent     infliction   of
    emotional distress.          See Galvin v. U.S. Bank, N.A., 
    852 F.3d 146
    ,
    161 (1st Cir. 2017).
    The district court suggested that Doe's allegations of
    negligent supervision and training may fall outside the limitation
    for    tort   claims     premised      on    contractually      based     disciplinary
    procedures.      See Stonehill Coll., 
    2021 WL 706228
    , at *15 n.11.
    Even assuming that suggestion is correct, we agree                            with the
    district court that Doe's complaint fails to state a plausible
    claim of negligence rooted in negligent supervision or training.
    See id. at *15.          To allege negligent supervision, "a plaintiff
    must show that the 'employer [became] aware or should have become
    aware of problems with an employee that indicated his unfitness,
    and    the    employer      fail[ed]        to    take   further     action   such    as
    investigating,         discharge        or       reassignment.'"          Helfman     v.
    Northeastern     Univ.,      
    149 N.E.3d 758
    ,   775   (Mass.    2020)    (first
    alteration in original) (quoting Foster v. The Loft, Inc., 
    526 N.E.2d 1309
    , 1311 (Mass. App. Ct. 1988)).                      Doe argues, briefly,
    that    Stonehill      is   liable      for       negligent    supervision       because
    - 71 -
    Krentzman, the Title IX Coordinator, "did not adequately train
    Bamford and Jordan," the investigators on Doe's case, and permitted
    "their woeful incompetence in the investigation and determination
    of responsibility."          Doe does not allege with any specificity how
    Krentzman would have become aware of this alleged incompetence,
    and his brief on appeal does not point to any specific facts
    supporting this broad allegation.
    Nor does he allege facts plausibly showing that the Title
    IX    investigators     or    the   reviewing   officials,     Piskadlo   and
    Dobrowski, were not properly trained.            Rather, his allegations
    suggest that they failed to act consistently with their training.
    See, e.g., Compl. ¶¶ 293 (referring to the training received by
    the   Title    IX   investigators),    431   (referring   to   the   training
    received by Dobrowski).         Accordingly, we agree with the district
    court that Doe's negligence-based claims fail.52
    E. Defamation
    Lastly, Doe argues that he was defamed by the concluding
    statement in the final report, which said, below the heading
    "Investigative Findings": "The Investigators determined that based
    on a preponderance of the evidence it is more likely than not that
    [Doe] violated Policy S1.14, specifically, non-consensual digital
    Because we find that Doe's negligent supervision claim was
    52
    properly dismissed, we need not reach his argument that his
    intentional infliction of emotional distress claim may survive by
    reference to the supervision claim.
    - 72 -
    penetration of the vagina."53        The district court concluded that
    the statement was not defamatory because it "clearly represents
    the recommendation -- the opinion -- of the Title IX investigators
    after conducting the investigation and reviewing the full factual
    record."   Stonehill Coll., 
    2021 WL 706228
    , at *16.            In making this
    determination, the district court noted that the statement "is
    accompanied     by   cautionary     language"      and   "is   supported   by
    disclosed, non-defamatory facts because it is accompanied by the
    full [f]inal [r]eport."       
    Id.
    Statements    of    opinion       are   not    actionable   under
    Massachusetts defamation law.         Scholz v. Delp, 
    41 N.E.3d 38
    , 45
    (Mass. 2015).    "Whether a statement is a factual assertion or an
    opinion is a question of law 'if the statement unambiguously
    constitutes either fact or opinion.'"           
    Id.
     (quoting King v. Globe
    Newspaper Co., 
    512 N.E.2d 241
    , 244 (Mass. 1987)).                The Supreme
    Judicial Court of Massachusetts          has    set forth factors to       be
    considered in evaluating whether a statement may be deemed a
    statement of fact or of opinion as a matter of law:
    [T]he test to be applied . . . requires that the court
    examine the statement in its totality in the context in
    which it was uttered or published. The court must
    consider all the words used, not merely a particular
    phrase or sentence. In addition, the court must give
    weight to cautionary terms used by the person publishing
    53In his complaint, Doe asserted that the final report and
    Dobrowski's letter denying his appeal "contained numerous false
    and defamatory statements," Compl. ¶¶ 528, 530, but he focuses
    solely on this statement on appeal.
    - 73 -
    the   statement. Finally, the court must consider all of
    the   circumstances surrounding the statement, including
    the   medium by which the statement is disseminated and
    the   audience to which it is published.
    Cole v. Westinghouse Broad. Co., 
    435 N.E.2d 1021
    , 1025 (Mass. 1982)
    (quoting Info. Control Corp. v. Genesis One Comput. Corp., 
    611 F.2d 781
    , 784 (9th Cir. 1980)).
    We agree with the district court that the challenged
    statement,     taken    in    context,    is    inarguably    a   non-actionable
    opinion.      Stonehill's policy states that the investigators will
    prepare a report for the AVPSA that includes a "recommendation of
    responsibility."       As the district court noted, the investigators'
    recommendation was accompanied in the report by the facts -- not
    themselves      challenged     as   defamatory        --   that   supported     the
    recommendation.        See Piccone v. Bartels, 
    785 F.3d 766
    , 771 (1st
    Cir.   2015)    ("[T]he      speaker     can   immunize    his    statement    from
    defamation liability by fully disclosing the non-defamatory facts
    on which his opinion is based.").                The recommendation also was
    modified by the cautionary phrase "more likely than not."                 Hence,
    under Massachusetts law, the challenged statement is unambiguously
    an opinion that cannot support a defamation claim.
    F. Additional Claims
    Given   its     dismissal    of    all   substantive    counts,    the
    district court also dismissed the counts of the complaint seeking
    a declaratory judgment, permanent injunction, and attorney's fees.
    - 74 -
    See Stonehill Coll., 
    2021 WL 706228
    , at *17.            Because we reverse
    the dismissal of Doe's breach-of-contract claim, we also reverse
    the dismissals of the counts seeking a declaratory judgment and
    permanent injunction.      We affirm dismissal of the attorney's fees
    count, which was linked to Doe's Title IX claim.
    III.
    For the reasons set forth above, we affirm the district
    court's dismissal of Doe's Title IX, covenant of good faith and
    fair dealing, common law duty-of-fairness, negligence, negligent
    infliction of emotional distress, and defamation claims, as well
    as his count seeking attorney's fees.            We reverse the district
    court's dismissal of Doe's breach-of-contract claim, as well as
    the dismissal of the counts seeking a declaratory judgment and
    permanent injunction, and we remand the case to the district court
    for further proceedings on the plausible contractual breaches that
    we have identified.
    We recognize that Doe has submitted a 569-paragraph
    complaint that broadly incorporates all of his allegations within
    each count.      Given that most of Doe's claims have been dismissed,
    the   district    court   may   choose   to   require   Doe   to   amend   his
    complaint,    or adopt other procedures,         so that the court         may
    efficiently resolve the remaining breach-of-contract claim.
    So ordered.     No costs are awarded.
    - 75 -