Juárez v. Select Portfolio Servicing, Inc. , 708 F.3d 269 ( 2013 )


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  •            United States Court of Appeals
    For the First Circuit
    No. 11-2431
    MELISSA A. JUÁREZ,
    Plaintiff, Appellant,
    v.
    SELECT PORTFOLIO SERVICING, INC. AND
    U.S. BANK NATIONAL ASSOCIATION, AS TRUSTEE, ON BEHALF OF
    THE HOLDERS OF THE ASSET BACKED SECURITIES CORPORATION
    HOME EQUITY LOAN TRUST, SERIES NC 2005-HE8,
    ASSET BACKED PASS-THROUGH CERTIFICATES, SERIES NC 2005-HE8,
    Defendants, Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF MASSACHUSETTS
    [Hon. Denise J. Casper, U.S. District Judge]
    Before
    Torruella, Ripple,* and Howard,
    Circuit Judges.
    Glenn F. Russell, Jr., with whom Law Office of Glenn F.
    Russell, Jr., was on brief for appellant.
    Peter F. Carr, II, with whom Charlotte L. Bednar and Eckert
    Seamans Cerin & Mellott, LLC, was on brief for appellees.
    February 12, 2013
    *
    Of the Seventh Circuit, sitting by designation.
    TORRUELLA, Circuit Judge.       This appeal comes before us
    after a dismissal of a complaint filed pro se by Melissa A. Juárez
    against two entities she claims illegally foreclosed her home once
    she defaulted     on   her mortgage    payments.        The   district   court
    dismissed her complaint for failure to state a claim.               Because we
    find that the complaint states plausible claims for relief and that
    the district court abused its discretion in deciding that it would
    be futile to allow an amendment to the complaint, we reverse.
    I.
    A.   Factual and Procedural Background
    On October 29, 2010, Juárez, an attorney acting pro se,
    filed a complaint in Massachusetts state court against defendants
    U.S. Bank National Association as Trustee on Behalf of the Holders
    of the Asset Backed Securities Corporation Home Equity Loan Trust,
    Series NC 2005-HE8 ("U.S. Bank") and Select Portfolio Servicing,
    Inc. ("SPS"), U.S. Bank's servicer.        Defendants removed the case
    from the Suffolk County Superior Court to the district court after
    Juárez, again acting pro se, filed an amended verified complaint.
    1.   The amended complaint
    The facts as alleged by Juárez in her amended complaint
    are as follows.
    Juárez      purchased   a     house     in     Suffolk     County,
    Massachusetts, on August 5, 2005.         She financed the purchase by
    taking out two loans.     The complaint, for reasons not stated in the
    -2-
    record,   relates   exclusively   to     the   first   loan.    Said   loan
    consisted of a note in the amount of $280,800, which was secured by
    a mortgage on the property.1
    After closing, the note and mortgage exchanged hands
    several times within the secondary mortgage market.            The amended
    complaint states that, upon Juárez's information and belief, the
    note and mortgage passed from New Century Mortgage, the original
    lender, to NC Capital Corporation and, later, from NC Capital
    Corporation to Asset Backed Securities Corporation.            None of the
    transactions mentioned above were recorded in the Suffolk County
    Registry of Deeds after they occurred.
    In order to pool and securitize loans, Asset Backed
    Securities established a trust in the form of a real estate
    mortgage investment conduit ("REMIC"), a special type of trust that
    receives favorable tax treatment.       See 26 U.S.C. § 860A.    The trust
    was governed by a Pooling and Servicing Agreement ("PSA").              The
    entities involved in the operations of the trust were: U.S. Bank as
    trustee; Asset Backed Securities Corporation as depositor and
    issuing entity; Wells Fargo as Master Servicer; SPS (the second
    defendant here) as servicer; and DLJ Mortgage Capital, Inc. as
    seller.
    According to the amended complaint, the PSA and the
    federal tax code's provisions regulating REMICs required that all
    1
    The second mortgage was in the amount of $70,200.
    -3-
    assets, which in the secondary mortgage market consist of mortgage
    loans, be transferred or assigned to the trust by January 1, 2006
    in order for the trust to qualify as a REMIC.         The trust was thus
    required to stop receiving assets after said date in order to
    become a static pool of assets.
    Juárez alleges that, even though Asset Backed Securities
    Corporation acquired her loan immediately after it was executed,
    the assignment of the loan to the trustee U.S. Bank occurred after
    January 1, 2006, meaning that it went into the trust in violation
    of the PSA.     She alleges that the assignment was void because it
    was contrary to the trust's governing document.
    Juárez acknowledged in the amended complaint that she
    could not afford the payments on both mortgages and defaulted.
    Foreclosure proceedings began in the summer of 2008, culminating in
    the sale of her home at an auction on October 22, 2008.                She
    claims, however, that defendants did not hold the note and the
    mortgage at the time they began the foreclosure proceedings against
    her,   and    that   the   foreclosure    was   therefore   illegal   under
    Massachusetts mortgage law.
    Juárez attached as an exhibit to her amended complaint a
    copy of a document entitled "Corporate Assignment of Mortgage,"
    which was recorded in the corresponding registry of deeds on
    October 29, 2008, after the foreclosure had been completed.            The
    document is the purported assignment of her loan from NC Mortgage
    -4-
    to U.S. Bank as trustee.         It is dated October 16, 2008, and states
    as part of the heading: "Date of Assignment: June 13, 2007."
    Juárez further alleged that no one entered her home on
    July 22, 2008, contrary to what the Certificate of Entry, which she
    also attached to her amended complaint, states.             Said certificate
    reflects     that   an    attorney-in-fact    for   U.S.   Bank   entered   the
    mortgage premises on July 22, 2008.2
    The amended complaint included one count for a violation
    of 
    Mass. Gen. Laws ch. 244, § 14
     ("Section 14"), for lack of legal
    standing to foreclose; one count under 
    Mass. Gen. Laws ch. 244, § 2
    ("Section 2") for failure to comply with the entry requirement; one
    count   of    fraud      based   on   defendants'   representations    during
    foreclosure proceedings regarding their right to foreclose; and one
    count under Mass. Gen. Laws ch. 93A, § 9 ("Chapter 93A") for unfair
    and deceptive practices in the conduct of trade or commerce.3
    Juárez requested that it be determined: that defendants were not
    2
    Massachusetts mortgage law prescribes the procedure to be
    followed by a mortgagee who seeks to foreclose by entry, rather
    than by power of sale, and requires that the entry be recorded in
    a certificate. See 
    Mass. Gen. Laws ch. 244, § 2
    .
    3
    Juárez also included a count in which she charged defendants
    with not notifying her via mail of the foreclosure sale as required
    in Section 14. The district court dismissed that count because it
    found that said section only requires that the notices be sent, not
    that they be received. Juárez seems to have abandoned said claim
    because it was not briefed before this Court. We will therefore
    not address it further. See DeCaro v. Hasbro, Inc., 
    580 F.3d 55
    ,
    64 (1sr Cir. 2009) (stating that "contentions not advanced in an
    appellant's opening brief are deemed waived.").
    -5-
    the legal owners of the mortgage and note at the time of the
    foreclosure; that the court declare the foreclosure invalid; that
    she be restored as the property's legal owner; that she be allowed
    to move back into or place the home up for sale; and that she be
    awarded actual monetary damages and any other relief the court
    deemed proper.
    2. Defendants' motion to dismiss
    After the removal of the complaint, Juárez, still acting
    pro se, sought to have the case remanded.        Defendants on their part
    sought the dismissal of the complaint under Fed. R. Civ. P.
    12(b)(6) for failure to state a claim.4              By this point, Juárez
    retained counsel and opposed the motion to dismiss.
    In their motion to dismiss, defendants argued that Juárez
    is   forever   barred   as   a   matter   of   law    from   litigating   the
    4
    Defendants' motion to dismiss was also based on Fed. R. Civ. P.
    12(b)(7) for failure to join necessary and indispensable parties
    pursuant Fed. R. Civ. P. 19. Defendants argued that New Century
    Mortgage Corporation, the entity which according to defendants
    assigned the mortgage to U.S. Bank, and the current owners of the
    foreclosed property were both necessary and indispensable parties.
    The district court ultimately dismissed the case based on its
    conclusion that the amended complaint failed to state any claim and
    it did not reach the joinder issue. It stated in a footnote: "In
    light of the Court's conclusion that the amended complaint fails to
    state a plausible claim, the Court need not reach whether the
    dismissal is warranted under Rule 12(b)(7)." The parties did not
    brief the matter before this Court and we will therefore not
    address it, as joinder issues under Fed. R. Civ. P. 19 "turn on
    specific facts, will not recur in identical form and the district
    judge is closer to the facts . . . and has a comparative advantage
    over a reviewing court." Picciotto v. Cont'l Cas. Co., 
    512 F.3d 9
    ,
    15 (1st Cir. 2008) (quoting Tell v. Trs. of Dartmouth Coll., 
    145 F.3d 417
    , 418 n.1 (1st Cir. 1998)).
    -6-
    foreclosure because she failed to enjoin the proceedings before
    they concluded.        They also posited that the copy of the "Corporate
    Assignment     of     Mortgage"    that    Juárez    attached      to   her    amended
    complaint clearly indicates that the mortgage in question was
    assigned to U.S. Bank at the time the foreclosure began, and that
    it   was   immaterial       that   the    document       was   executed      after    the
    foreclosure because the document is a confirmatory assignment.5                       In
    any case, they argued, the amended complaint conceded that Asset
    Backed Securities acquired Juárez's loan immediately after it was
    executed.      Juárez, for her part, asserted that, when a foreclosure
    is   carried    out    by   one    who    lacks    the    power   to    do    so,    said
    foreclosure is null and void and may be challenged even if the
    foreclosure already took place.                 She denied that the "Corporate
    Assignment of Mortgage" is a confirmatory assignment and sustained
    that no assignment took place before the foreclosure. Accordingly,
    Juárez asserted that U.S. Bank did not hold the mortgage at the
    time foreclosure proceedings began and thus had no power of sale at
    that time.      Regarding the note and mortgage, Juárez argued that
    defendants had not proffered that they had possession of the note
    at the time of the publication of her home's auction.
    5
    As will be discussed in great detail below, in Massachusetts, a
    "confirmatory assignment" of a mortgage is a written document that
    may be executed and recorded after the foreclosure of the mortgaged
    property, when the written assignment of the mortgage was executed
    before the foreclosure, but was not in recordable form. See U.S.
    Bank Nat'l Ass'n v. Ibáñez, 
    941 N.E.2d 40
     (Mass. 2011).
    -7-
    Defendants presented a second set of arguments regarding
    Juárez's standing to challenge the validity of the foreclosure.
    Specifically, they argued that Juárez could not challenge the
    assignment of the mortgage because she was neither a party nor a
    third-party beneficiary of the PSA.     Juárez responded that she
    recognized that she was not a party to the PSA, but claimed that
    the case involves a trust governed only by the PSA, and that said
    document proscribed the assignment of assets into the trust after
    January 1, 2006.
    Regarding the fraud claim, defendants argued that Juárez
    failed to plead fraud with the required degree of particularity and
    that she did not detail the specific acts carried out by defendants
    upon which she relied to her own detriment.        Defendants also
    requested the dismissal of Juárez's claim under Chapter 93A because
    Juárez defaulted on her payments and has neither alleged any unfair
    or deceptive practice on their part nor indicated how she was
    injured.   Juárez's response to the request for dismissal of her
    Chapter 93A claim was unclear. She appeared to argue that, because
    defendant SPS responded to her demand letter by stating that the
    foreclosure could not be rescinded, SPS was being deceptive.
    Juárez then asserted that, "[b]ased upon all of the foregoing,
    [she] had also pled her [f]raud claims with particularity". Juárez
    also argued that New Century Mortgage Corporation could not have
    assigned her mortgage in 2008 or even June 2007, because it had
    -8-
    gone bankrupt under Chapter 11 in April 2007.                 Finally, Juárez
    stated that she had raised a meritorious claim (without specifying
    which claim she was referring to) and that her complaint "does more
    than state legal conclusions of the 'defendant did me wrong.'" She
    requested that the court grant her leave to amend the complaint "to
    add claims related to the willfully deceptive acts of creating
    appearance of ownership of her loan."
    Defendants filed a reply brief in which, among other
    things,   they   pointed    out   that   Juárez   did   not   allege   in   the
    complaint that the assignment was void because of New Century's
    bankruptcy and that she "could have raised such defenses to the
    foreclosure in 2008 had she taken any action to contest the debt or
    the foreclosure."     They further stated that Juárez "never opposed
    the foreclosure, and actually asked Defendants to proceed with the
    foreclosure      because    she   could    not    afford      her   financial
    obligations."
    The district court held a hearing, denied the motion to
    remand from the bench, and later issued a Memorandum and Order
    dismissing the case in its entirety.
    3. The district court's decision
    The district court determined that the amended complaint
    failed to state any claim for which relief could be granted and
    dismissed the case.        It found that the "Corporate Assignment of
    Mortgage" evidenced that a valid pre-closure assignment had taken
    -9-
    place because the document specifies June 13, 2007, as the "Date of
    Assignment."     "Such confirmatory assignment," the court said, "is
    entirely   consistent     with     the     [Supreme   Judicial      Court    of
    Massachusetts' ("SJC") decision in Ibáñez." It also found that the
    fact that the assignment was not recorded before the foreclosure
    took place was immaterial, and that Juárez's argument that U.S.
    Bank had to hold both the mortgage and the note in order to
    foreclose was meritless.         The district court further determined
    that Juárez lacked standing to challenge the assignment because she
    is neither a party to nor a third-party beneficiary of the PSA.
    The district court also found that New Century Mortgage
    Corporation's Chapter 11 bankruptcy did not, on its own, mean that
    it was without authority to assign the mortgage since Chapter 11
    allows petitioners to continue operating in their normal course of
    business. Moreover, it determined that Juárez's allegation that no
    one entered her home was not enough to challenge the validity of
    the Certificate of Entry signed by two witnesses.                 Finally, the
    fraud claim and the Chapter 93A claims suffered a similar fate as
    the   district    court   found    that     Juárez    had   not    pled     with
    particularity the actions she took to her own detriment after
    relying on purported fraudulent conduct by the defendants, and that
    Juárez failed to identify any unfair or deceptive practices.
    The court then turned to Juárez's request for leave to
    amend the complaint and found that an amendment would be futile
    -10-
    because the "Corporate Assignment of Mortgage" shows that U.S. Bank
    was the mortgagee's assignee at the time foreclosure began.               It
    thus characterized said document as "the exact type of confirmatory
    assignment the Court in Ibáñez noted was sufficient."             The court
    also noted briefly in a footnote that it would be futile to allow
    Juárez to amend the complaint to re-plead those two claims, and
    that its conclusion was supported by its analysis of the Section 14
    claim.
    Juárez filed this timely appeal.         She sets forth a large
    number of interrelated issues essentially contending that the
    district court erred in dismissing her complaint for failure to
    state plausible claims for lack of legal standing to foreclose
    under Section 14, fraud, Chapter 93A, and for failure to do a
    proper entry under Section 2.       She also argues that the district
    court erred in dismissing as conclusory her allegation that New
    Century was bankrupt and could not have validly made an assignment
    of her mortgage.       In her brief, Juárez focuses mainly on the
    district court's interpretation of Ibáñez and its finding that a
    bona fide confirmatory assignment had taken place.            Defendants for
    their part reiterate that Juárez defaulted and that her failure to
    enjoin   the    foreclosure   forever   bars   any    claim   regarding   its
    validity.      They insist that a valid assignment took place before
    the foreclosure began, as the "Corporate Assignment of Mortgage"
    -11-
    evidences, and that, in any case, she lacks standing to challenge
    its validity.
    II.
    A.   Standards of Review
    We   review    dismissals    under   Rule   12(b)(6)   de   novo.
    Feliciano-Hernández v. Pereira-Castillo, 
    663 F.3d 527
    , 532 (1st
    Cir.   2011).     We   separate   the    factual   allegations    from   the
    conclusory statements in order to analyze whether the former, if
    taken as true, set forth a "plausible, not merely a conceivable,
    case for relief."      Ocasio-Hernández v. Fortuño-Burset, 
    640 F.3d 1
    ,
    12 (1st Cir. 2011) (quoting Sepúlveda-Villarini v. Dep't of Educ.
    of P.R., 
    628 F.3d 25
    , 29 (1st Cir. 2010)).         In reviewing Juárez's
    complaint, we cannot "disregard properly pled factual allegations"
    nor "attempt to forecast a plaintiff's likelihood of success on the
    merits."   
    Id. at 12-13
     (quoting Ashcroft v. Iqbal, 
    556 U.S. 662
    ,
    678 (2009)).      If the facts alleged in her amended complaint
    "'allow[] the court to draw the reasonable inference that the
    defendant[s] [are] liable for the misconduct alleged,' the claim
    has facial plausibility." Id. at 12. "The relevant inquiry focuses
    on the reasonableness of the inference of liability that the
    plaintiff is asking the court to draw from the facts alleged in the
    complaint."     Id. at 13.
    Finally, we review both grants and denials of motions to
    amend complaints for abuse of discretion.              Hatch v. Dep't for
    -12-
    Children, 
    274 F.3d 12
    , 19 (1st Cir. 2001).         A district court's
    exercise of discretion will be left untouched if "the record
    evinces an arguably adequate basis for the court's decision," such
    as futility of the amendment.       
    Id.
       A request for leave to amend
    filed before discovery is complete and before a motion for summary
    judgment has been filed is "gauged by reference to the liberal
    criteria of Federal Rule of Civil Procedure 12(b)(6)."            
    Id.
    B.   Analysis
    1.    Lack of power of sale under Section 14
    In the case at bar it is evident that the amended
    complaint Juárez filed while acting pro se is by no means a model
    of clarity.     However, a reading in the light most favorable to her
    leads us to conclude that it establishes a plausible claim for
    violation of Section 14.
    Based    on   a   comprehensive   reading   of   the    amended
    complaint, the crux of Juárez's contention appears to be that
    defendants lacked authority to foreclose her property under Section
    14 because U.S. Bank did not have the power of sale at the time
    they foreclosed.6    The amended complaint puts forth two theories to
    6
    The foreclosure in this case took place before the SJC issued
    Eaton v. Fed. Nat'l Mort. Ass'n, 
    469 N.E.2d 1118
     (Mass. 2012),
    where the court "construe[d] the term ["mortgagee"] to refer to the
    person or entity . . . holding the mortgage [at the time the
    foreclosure initiates] and also either holding the mortgage note or
    acting on behalf of the note holder." 
    Id. at 1121
    . Before Eaton,
    it was understood that the mortgagee seeking to execute only had to
    possess the mortgage to initiate the procedures. The SJC expressly
    made that ruling prospective, and we therefore only address whether
    -13-
    support said contention.7    First, the complaint claims that the PSA
    did not authorize the transfer of Juárez's loan into the trust
    after January 1, 2006 and that no valid assignment had taken place
    before   that.     Alternatively,    the   complaint   contends   that   no
    assignment had taken place by the time foreclosure proceedings
    began in 2008.
    We need not address the first theory, which challenges
    the assignment of the loan into the trust after January 1, 2006, in
    violation of the PSA because we find that Juárez has alleged enough
    facts to set forth a plausible claim for violations of Section 14
    under the second theory.     We thus need not address the question of
    whether Juárez has standing to challenge the assignment under the
    terms of the PSA given that she is neither a party nor a third-
    party beneficiary to the PSA. We nonetheless note without deciding
    that many of the district courts that have addressed the issue have
    found no standing on the part of a mortgagor to challenge the
    validity of the assignment of their mortgage under a PSA.            See,
    e.g., Oum v.     Wells Fargo, N.A., 
    842 F. Supp. 2d 407
    , 413 (D. Mass.
    2012); Wenzel v. Sand Canyon Corp., 
    841 F. Supp. 2d 463
    , 478-479
    defendants held the mortgage, and not both the note and the
    mortgage, at the time they foreclosed.
    7
    The district court found a third ground under which the
    complaint challenges defendants' authority to foreclose: "that
    assignments of the mortgage were not recorded prior to the notice
    of sale or subsequent [to] the foreclosure sale."      We do not
    separately address this issue and instead address it in our
    discussion of Ibáñez.
    -14-
    (D. Mass. 2012); Culhane v. Aurora Loan Servs. of Neb., 
    826 F. Supp. 2d 352
    , 378 (D. Mass. 2011).         But it is certainly one thing
    to question whether an assignment took place pursuant to the terms
    of a loan trust's governing documents (in this case, the PSA), and
    quite another to question whether the assignment took place before
    the foreclosure began, as Section 14 requires.
    Juárez's second theory does the latter.            That is, rather
    than question the transactions that led to the assignment to U.S.
    Bank, it questions whether the assignment in fact properly took
    place before the foreclosure.            In other words, she questions
    whether the entity that foreclosed her property actually had the
    power of sale at the time the foreclosure took place.                  It is,
    therefore, not a question of the validity of the assignment under
    the PSA, but a question of the timing of the assignment in relation
    to the initiation of the foreclosure proceedings.
    Juárez    repeatedly    alleges       throughout     the   amended
    complaint that defendants in this case did not hold the mortgage at
    the time they foreclosed and, therefore, had no right to exercise
    the   power of sale under    Section 14.         She attached to the amended
    complaint the "Corporate Assignment of Mortgage" and, immediately
    following    its     introduction   in     the     pleading,    made   several
    allegations to challenge its validity.             Among them, she included
    the following assertion: "[t]he recorded assignment was dated and
    notarized on October 16, 2008, but has a 'Date of Assignment'
    -15-
    notation on the top of the document with a date of June 13, 2007."
    Read in conjunction with her allegations that U.S. Bank lacked
    legal standing to foreclose, the amended complaint can be read to
    state a plausible claim that the "Corporate Assignment of Mortgage"
    took place after the foreclosure had been finalized, and that it
    was not a confirmatory assignment.      We believe this to be a
    reasonable inference that follows from taking as true Juárez's
    factual allegations regarding the discrepancy in the dates and the
    fact that said discrepancy clearly and independently emerges from
    the document in question.    Here, "[t]he reference by attachment,
    though perhaps technically deficient, was sufficient to alert the
    court and [defendants] to the specific basis" of Juárez's claim
    regarding the timing of the assignment.     Instituto de Educación
    Universal Corp., 209 F.3d at 23.
    Defendants have argued all along that, despite its title,
    the document is in fact a confirmatory assignment of the kind
    recognized by the SJC in Ibáñez as a valid means of documenting
    that a bona fide assignment had taken place before the foreclosure.
    Defendants assert that, "[o]n its face, the assignment of the
    Mortgage attached to Juárez's Verified Complaint is a confirmatory
    assignment, executed on October 16, 2008 to confirm the June 13,
    2007 assignment."   As stated above, the district court agreed with
    defendants' arguments, and found it would be futile to allow Juárez
    to amend the complaint because it was clear from the document
    -16-
    itself   that   it   embodied   precisely   the   type   of   confirmatory
    assignment Ibáñez recognized.      We cannot so agree.    As will be more
    fully explained below, we are unable to find at this time, when no
    discovery has been conducted, that the document alone evidences a
    confirmatory agreement of the kind sufficient under Ibáñez took
    place before the foreclosure.
    Ibáñez consisted of two consolidated appeals of cases
    arising out of quiet title actions brought by U.S. Bank and Wells
    Fargo, respectively, after they each bought back a property they
    had foreclosed. The SJC found that the entities had failed to show
    they held the mortgages at the time they foreclosed, and thus their
    titles were null and void.      Even though the cases that gave rise to
    the Ibáñez decision were filed by entities who foreclosed and
    bought the properties back, and thus the burden of showing that
    their title was valid was on said entities, Ibáñez clearly held
    that a foreclosure carried out by an entity that does not hold the
    power of sale is void.8    See 941 N.E.2d at 50, 53.
    8
    Defendants insist that Juárez is forever barred from litigating
    the legality of her foreclosure because she did not file a
    complaint to enjoin the foreclosure before it was finalized. They
    cite to the following expressions in Ibáñez: "Even where there is
    a dispute as to whether the mortgagor was in default or whether the
    party claiming to be the mortgage holder is the true mortgage
    holder, the foreclosure goes forward unless the mortgagor files an
    action and obtains a court order enjoining the foreclosure."
    Ibáñez, 941 N.E.2d at 49. We believe those expressions stand for
    the proposition that only an injunction can halt a foreclosure, not
    that a void foreclosure turns valid and can never be challenged if
    it is not enjoined. In fact, the cases cited by the SJC in Ibáñez,
    while discussing the nullity of foreclosures carried out by those
    -17-
    As   Ibáñez   explained,        the   Massachusetts      statutory
    foreclosure scheme affords a mortgagee possessing a power of sale
    under Section 14 substantial authority.            Only those listed in that
    section (i.e. "the mortgagee or his executors, administrators,
    successors or assigns") can exercise it.             This power, of course,
    comes with great responsibility and "[o]ne who sells under a power
    [of sale] must follow strictly its terms.             If he fails to do so
    there is no valid execution of the power and the sale is wholly
    void." Ibáñez, 941 N.E.2d at 49-50 (some alterations in original).
    That   is,    "[a]ny   effort    to    foreclose     by   a   party    lacking
    'jurisdiction and authority' under these statutes is void." Id. at
    50 (citations omitted).     The power of sale can only be exercised if
    the foreclosing entity is the "assignee[] of the mortgage[] at the
    time of the notice of sale and the subsequent foreclosure sale."
    Id. at 51.
    In Ibáñez, the SJC also went over other basic principles
    of Massachusetts mortgage law. It explained that, Massachusetts is
    a "title theory" state where "a mortgage is a transfer of legal
    title to secure a debt."        Id.    "Like a sale of land itself, the
    assignment of a mortgage is a conveyance of an interest in land
    that requires a writing signed by the grantor."               Id. (emphasis
    added).   Even if the written assignment need not be in recordable
    lacking the power of sale, were in fact cases brought by mortgagors
    after the foreclosures had ended. See, e.g., Moor v. Dick, 
    72 N.E. 967
     (1905).
    -18-
    form    at    the    time   of     the    notice      of   sale     or    the   subsequent
    foreclosure         sale,   an    assignment        must     take   place       before     the
    foreclosure begins.              See 
    id. at 54
    .            This, because "[a] valid
    assignment of a mortgage gives the holder of that mortgage the
    statutory power to sell after a default regardless whether the
    assignment has been recorded."                      
    Id. at 55
    .           If a valid pre-
    foreclosure assignment took place, a "confirmatory assignment may
    be executed and recorded after the foreclosure, and doing so will
    not make the title defective."                
    Id.
        But a confirmatory assignment
    "cannot confirm an assignment that was not validly made earlier or
    backdate an assignment being made for the first time."                             
    Id.
          In
    order to determine whether valid assignments had taken place, the
    SJC scrutinized the documents submitted by U.S. Bank and Wells
    Fargo,       respectively,        to   see    if     valid    assignments        or    valid
    confirmatory assignments sustained the plaintiffs' claims to clear
    titles.       It found that they did not.
    In    this   case,      even    a    perfunctory         scrutiny      of   the
    "Corporate Assignment of Mortgage" attached by Juárez to her
    amended complaint reveals that we are before a document that was
    executed after the foreclosure and that it purports to reference,
    by     virtue       of   its      heading,     a     pre-foreclosure            assignment.
    Specifically, the heading reads "Date of Assignment: June 13,
    2007,"       and    it   states    that      the    document      was     executed     "[o]n
    October 16, 2008." However, nothing in the document indicates that
    -19-
    it is    confirmatory of an assignment executed in 2007.          Nowhere
    does    the    document   even   mention    the   phrase   "confirmatory
    assignment." Neither does it establish that it confirms a previous
    assignment or, for that matter, even make any reference to a
    previous assignment in its body.         Except for the "June 13, 2007"
    date indicated in the heading, the document reads as if the
    assignment were executed on October 16, 2008.        It states:
    Know all men by these presents that in
    consideration of the sum of . . . paid to the
    above name Assignor [New Century Mortgage
    Corporation] . . . the said Assignor hereby
    assigns unto the above-named Assignee [U.S.
    Bank] the said Mortgage together with the note
    . . . together with all moneys now owing or
    that may hereafter become due . . ., and the
    said assignor hereby grants and conveys unto
    the said Assignee, the Assignor's beneficial
    interest under the mortgage.
    This Court cannot, based solely on a reading of the document, as
    the district court did, assert that this is "the exact type of
    confirmatory assignment the Court in Ibáñez noted was sufficient."
    For there to be a valid confirmatory assignment here, a
    valid written assignment must have taken place before foreclosure
    proceedings began.        That previous assignment, as explained in
    Ibáñez, need not be in recordable form, but it should exist in
    written form. Since defendants have not produced that document, we
    cannot assert without further discovery that a valid confirmatory
    assignment took place.      We thus find that the district court erred
    in holding that a valid confirmatory assignment had taken place and
    -20-
    that no plausible claim could be made to the contrary.                        Whether
    that is in fact true and whether Juárez will prevail on the merits
    will have to be decided when all the facts surrounding the pre-
    foreclosure transactions have been properly ventilated.
    Having found that Juárez's complaint states sufficient
    facts for a plausible Section 14 claim, we now turn to the other
    claims asserted in her amended complaint.
    2.    Juárez's fraud and Chapter 93A claims
    In order to state a claim for fraud under Massachusetts
    law, a complaint must plead:
    (1) that the statement was knowingly false;
    (2) that [defendants] made the false statement
    with the intent to deceive; (3) that the
    statement was material to the plaintiffs'
    decision . . . ; (4) that the plaintiffs
    reasonably relied on the statement; and (5)
    that the plaintiffs were injured as a result
    of their reliance.
    Doyle   v.     Hasbro,      Inc.,      
    103 F.3d 186
    ,   193    (1st   Cir.   1996)
    (citations omitted).             Of course, the complaint must also pass
    muster under Fed. R. Civ. P. 9(b), which imposes a so-called
    particularity requirement.              A complaint must, therefore, include
    specifics about "the time, place, and content of the alleged false
    representations."          United States ex rel. Rost v. Pfizer, Inc., 
    507 F.3d 720
    , 731 (1st Cir. 2007) (quoting Doyle v. Hasbro, Inc., 
    103 F.3d at 194
     (additional citations omitted).
    In her amended complaint, Juárez states that defendants
    knew    they        were   not   the    legal       owners   of    her   mortgage   and
    -21-
    nevertheless initiated and conducted foreclosure proceedings in
    which they represented as much.          She states that defendants made
    such   representations,   which   were     material   to   the   foreclosure
    proceedings, in three distinct instances: (1) their advertisement
    of her property for sale at auction; (2) their repurchase of the
    property in July 2008; and (3) their subsequent sale of the
    property to a third party in October 2008.            She further alleges
    that she relied on defendants' representations that they owned the
    note and mortgage, and as a result of that reliance, she suffered
    substantial injury.
    Regarding the substantial injury, the amended complaint
    says little.    It is certainly possible that the entity which she
    alleges illegally foreclosed her home caused her substantial harm.
    It is also quite possible that the an illegal foreclosure per se
    caused her substantial harm.       Likewise, it is possible that she
    relied upon defendants' representations of ownership and that, if
    she had known about their alleged falsity, she would have acted to
    prevent the foreclosure.    At the very least, it is possible that
    she would not have, as defendants explain in their reply brief
    before the district court, "actually asked defendants to proceed
    with the foreclosure."     But establishing that something possibly
    happened   is   far   distant     from    the   threshold    particularity
    requirements that must be pled under Fed. R. Civ. P. 9(b).              Much
    more would be required, for example, in the way of allegations
    -22-
    regarding       Juárez's      reliance       on    defendants'        allegedly      false
    statements during the foreclosure proceedings.                     More could also be
    alleged concerning who she was in contact with, when and what was
    said to her in the alleged misrepresentations. Because the amended
    complaint is devoid of those specifics, we affirm the district
    court's dismissal of the fraud claim.
    Juárez's        claim    under     Chapter      93A    was   also     properly
    dismissed as insufficiently pled. Massachusetts consumer protection
    law   proscribes       "unfair      methods       of    competition      and    unfair   or
    deceptive       acts   or    practices    in      the    conduct    of    any    trade   or
    commerce."       Mass. Gen. Laws ch. 93A, § 2.               We have noted, and the
    SJC has explained that the statute does not define "unfair" and
    "deceptive," but that "[a] practice is unfair if it is within the
    penumbra    of    some      common-law,      statutory,      or    other       established
    concept    of    unfairness;        is   immoral,       unethical,       oppressive,     or
    unscrupulous; and causes substantial injury to other businessmen."
    Kenda Corp. v. Pot O'Gold Money Leagues, 
    329 F.3d 216
    , 234 (1st
    Cir. 2003) (quoting Linkage Corp. v. Trs. of Bos. Univ., 
    679 N.E.2d 191
    , 209 (Mass. 1997)).              We have also noted that, "Chapter 93A
    liability is decided case-by-case, and Massachusetts courts have
    consistently emphasized the 'fact-specific nature of the inquiry.'"
    Arthur D. Little, Inc. v. Dooyang Corp., 
    147 F.3d 47
    , 55 (1st Cir.
    1998) (quoting Linkage Corp., 679 N.E.2d at 209).                              Ordinarily,
    however, good faith disputes over billing, simple breaches of
    -23-
    contract,   or    failures    to   pay    invoices,      for   example,    do    not
    constitute violations of Chapter 93A.                Id. (citations omitted).
    Juárez's amended complaint stated that defendants engaged
    in trade or commerce in Massachusetts within the meaning of Chapter
    93A; that their unfair and deceptive practices occurred primarily
    in Massachusetts; that she sent them a demand letter as required by
    the   statute    in    question,   copy    of   which    she   attached    to    the
    complaint; and that their unfair and deceptive acts consisted of
    foreclosing her home without complying with the requirements of
    Section 14 and Section 2, foreclosing her home without a legal
    right to do so, and selling her home a second time without any
    legal right to do so.      As a consequence, she asserted, she suffered
    harm.
    The amended complaint indeed alleges some of the basic
    facts necessary to establish a claim under Chapter 93A, such as
    defendants' connection with commerce in Massachusetts.                  It fails,
    however, to give notice to defendants regarding the discrete acts
    she alleges were unfair or deceptive "within the penumbra of some
    . . . concept of unfairness [or deceptiveness]."                 Kenda Corp., 
    329 F.3d at 234
     (quoting Linkage Corp., 679 N.E.2d at 209).                 It is not
    enough in the context of Chapter 93A for Juárez to allege that
    defendants foreclosed on her property in violation of Massachusetts
    foreclosure     law.      Something      more   is    required    for   Juárez    to
    establish that the violation "'has an extortionate quality that
    -24-
    gives it the rancid flavor[s] of unfairness [and deceptiveness].'"
    Arthur D. Little, Inc., 
    147 F.3d at 55
     (quoting Atkinson v.
    Rosenthal, 
    598 N.E.2d 666
    , 670 (Mass. App. Ct 1993)).
    We find, however, that the district court abused its
    discretion in determining, in passing and in a footnote, that its
    analysis of the Section 14 claim supports its conclusion that an
    amendment to re-plead the fraud and the consumer protection law
    claims would be futile.        To the extent that the district court
    relied on its erroneous findings regarding the Section 14 claim in
    its analysis of the fraud and Chapter 93A claims, it erred.
    Juárez should be allowed to amend her complaint to re-
    plead her fraud and Chapter 93A claims.              The totality of the
    circumstances specific to this case support our decision to allow
    it to survive this first procedural stage and allow for a second
    amendment.   Juárez filed her case in state court acting pro se, and
    it was removed to the district court almost immediately thereafter.
    We are thus presented with a very different case than one where a
    plaintiff    has   filed    several     fatally    flawed    complaints   and
    nevertheless   sought      amendment,    without    explaining    which   new
    allegations she would bring or how any new facts could save prior
    complaints already deemed deficient. Indeed, "complaints cannot be
    based on generalities, but some latitude has to be allowed where a
    claim looks plausible based on what is known."              Pruell v. Caritas
    Christi, 
    678 F.3d 10
    , 15 (1st Cir. 2012) (finding that a second
    -25-
    amendment should be allowed and remanding to give plaintiffs a
    final opportunity to file a sufficient complaint).   In sum, we are
    satisfied that the result here is in accord with Fed. R. Civ.
    P.8(e)'s mandate that "[p]leadings . . . be construed as to do
    justice," and with Fed. R. Civ. P. 15(a), which "reflects a liberal
    amendment policy."   United States ex rel. Rost, 
    507 F.3d at 731
    .
    3.   Juárez's Section 2 claim
    Juárez's claim for failure to make a proper entry under
    Section 2, however, was correctly dismissed.     Section 2 requires
    that,
    [i]f an entry for breach of condition is made
    without a judgment, a memorandum of the entry
    shall be made on the mortgage deed and signed
    by the mortgagor or person claiming under him,
    or a certificate, under oath, of two competent
    witnesses to prove the entry shall be made.
    
    Mass. Gen. Laws ch. 244, § 2
    .   The amended complaint states that no
    one entered Juárez's home the day the certificate of entry was
    executed, that no power of attorney was recorded with it and that
    it does not list two witnesses, as required by the statute.      We
    agree with the district court in finding that Juárez has failed to
    state a claim because: (1) Section 2 does not require that a power
    of attorney be recorded with the certificate; (2) the certificate
    contains the signatures of two witnesses and is notarized; and (3)
    merely stating that no one entered her home is conclusory.
    Finally, we see no reason to dwell at this juncture on
    Juárez's argument that New Century had already filed a Chapter 11
    -26-
    bankruptcy at the time defendants alleged the assignment took
    place.   As Juárez herself acknowledges, bankruptcy law allows a
    debtor in possession to continue operating in the normal course of
    business and she has not set forth any evidence that this Chapter
    11 bankruptcy in particular was somehow different.
    III.
    The case is remanded to the district court for further
    proceedings consistent with this opinion.
    Remanded.
    -27-