Bernadine Stewart v. Rise, Inc. , 791 F.3d 849 ( 2015 )


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  •                   United States Court of Appeals
    For the Eighth Circuit
    ___________________________
    No. 13-3579
    ___________________________
    Bernadine Stewart
    lllllllllllllllllllll Plaintiff - Appellant
    v.
    Rise, Inc.
    lllllllllllllllllllll Defendant - Appellee
    ____________
    Appeal from United States District Court
    for the District of Minnesota - Minneapolis
    ____________
    Submitted: November 12, 2014
    Filed: June 30, 2015
    ____________
    Before MURPHY, MELLOY, and BENTON, Circuit Judges.
    ____________
    MELLOY, Circuit Judge.
    Bernadine Stewart sued her employer, Rise, Inc., alleging a hostile work
    environment and discriminatory termination based on a combination of race, sex, and
    national-origin discrimination. She also alleged retaliatory termination under federal
    and state law. Stewart, an American-born African-American woman, alleges
    specifically that a group of her subordinates, consisting largely of male, Somali-born
    immigrants, created the hostile work environment. She also alleges her own
    supervisors ignored her complaints for assistance, denied her the authority to
    terminate the offending employees, allowed the hostile environment to persist, and
    eventually terminated her employment as an act of discrimination and retaliation. The
    district court granted summary judgment for Rise. We reverse and remand as to the
    hostile work environment claim but affirm in all other respects.
    In doing so, we note the unusual nature of this case involving allegations of
    prohibited-animus hostility from subordinates towards an immediate supervisor with
    that hostility possibly tolerated by higher-level supervisors. There is no dispute that
    the workplace at issue involved people engaging in outrageous behavior. Rather, the
    dispute exists as to what Stewart reported up the chain of command and whether the
    reported conduct rose to the level of actionable hostility.
    I. Background
    A. General Background
    From January 2007 through March 2012, Stewart served as supervisor of a
    branch office for Rise, a welfare-services non-profit entity in the Twin Cities. Rise
    helped people enter the workforce by providing assistance such as help with
    paperwork and funding to secure childcare and transportation. Rise obtained funding
    from a Minnesota welfare program named the Minnesota Family Investment Program
    (also referred to as "Pathways"). Stewart's duties included the supervision of
    counselors who directly assisted clients.
    Stewart's own performance was measured in part by the relative workforce
    participation rate for her office's clients compared to clients of other Pathways
    organizations. Throughout Stewart's employment, other offices closed, a state-
    government shut-down occurred, and workloads from different offices were
    consolidated. These events resulted in increased work for her office without a
    -2-
    commensurate increase in staffing. When Stewart began working at Rise, the
    workforce participation rate among clients was at a generally acceptable level.1 By
    the time she was terminated, her office was second or third to last out of more than
    twenty similar offices in the Twin Cities.
    Stewart's predecessor and successor in the supervisor position for her branch
    office both were American-born African-American women. Stewart's own
    supervisor, Truc Pham, worked out of a different Rise office and visited Stewart's
    branch for weekly staff meetings. Mary Stransky served as Rise's human resources
    director and, like Pham, did not work primarily in Stewart's branch office.
    Stewart claims several male, Somali-born subordinates created a hostile work
    environment through sexist, racist, and nationalist comments and through physical
    violence and intimidation, all due to the fact that Stewart was an American-born
    African-American woman. The employees Stewart identifies as creating the hostile
    work environment include Abdi Haid, Youssouf Robleh, Abdisalon Abdirahman,
    Yasin Jama, and Stephanie Ableiter (a caucasian woman).2 In support of her claims,
    Stewart relies on her own statements as presented in her affidavit, deposition
    testimony, and answers to interrogatories. She also relies on the deposition
    testimony, exit interview, and EEOC charge of Assata Damani, an American-born
    African-American woman. Damani worked at Stewart's Rise branch and resigned in
    March 2011, about a year before Stewart's termination. Damani alleged harassment
    by her male co-workers at a level that made her fear for her personal safety. We
    address in detail below the alleged instances of harassment.
    1
    The parties agree that the workforce participation rate for clients of Stewart's
    Rise office, relative to the clients of other Pathways offices, is a tool for measuring
    performance and ensuring ongoing funding. The parties disagree as to the reasons
    the rate changed over time.
    2
    The record does not reflect Ableiter's nationality.
    -3-
    In January 2012, Rise received an EEOC complaint from Damani. Around this
    time, Stewart was out of the office when Pham held a meeting with Stewart's staff.
    According to Pham and Stransky, the staff complained about Stewart's management
    style and Pham and Stransky believed there had been a complete breakdown in
    management and morale at the office. Pham asserts that he was concerned about the
    office's poor workforce participation rate and the possible loss of funding. Pham,
    Stransky, and Pham's supervisor, Donald Lavin, assert that they made the decision to
    terminate Stewart's employment. Pham and Stransky claim to have prepared a
    termination memo on January 23 or 24 that cited a steadily declining workforce
    participation rate as the reason for termination. The memo, which is part of the
    record in this appeal, lists January 27 as the termination date.
    Before they delivered the memo to Stewart, however, Stewart's mother died and
    Stewart requested FMLA leave. In response, Pham and Stransky withheld the memo
    and granted the leave. Stewart worked on an intermittent basis for a few weeks and
    returned to mostly full-time work in late February 2012. While on FMLA leave,
    Stewart filed an EEOC complaint alleging a hostile work environment. Rise received
    the EEOC complaint prior to firing Stewart but after Pham and Stransky created the
    January 2012 memo.
    According to Pham and Stransky, after Stewart had been back in the job and
    appeared to no longer require FMLA leave, they terminated her employment on
    March 12, 2012. A termination memo they provided to Stewart was essentially the
    same as the January 2012 memo but with additional details regarding the branch
    office's relative workforce participation rate.
    Stewart eventually sued, asserting claims of hostile work environment,
    discriminatory termination, and retaliatory termination. She did not assert an FMLA-
    related claim. In describing the workplace environment, Stewart states that she
    reported instances of harassment to Pham and Stransky verbally. Pham largely denies
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    that Stewart made such reports, whereas Stranksy admits Stewart made reports. Some
    reported conduct on its face shows an animus based on race, sex or national origin;
    other reported conduct does not. Stewart admits she did not expressly label or
    identify all reported conduct as discriminatory.
    The instances of harassment Stewart claims to have reported verbally to Pham
    or Stransky (or which Stewart claims they knew of through other sources) include3:
    1.    Haid, Robleh, and Jama openly called Stewart a bitch. Jama
    regularly called Stewart a bitch.
    2.    Robleh and Haid called Damani a bitch, screamed at Damani, and
    slammed doors in her face.
    3.    Haid said, "African American women are bitches and that's why
    nobody likes you."
    4.    Haid and Robleh said African-American women have no value.
    5.    Haid yelled at Stewart, "F**k you, everyone around here does not
    like you."
    6.    Robleh stood in the doorway to Damani's office with his pants
    unzipped. When Damani and another woman asked Haid to say
    something to Robleh, Robleh and Haid spoke in Somali and
    smiled, but Robleh did not correct the problem.
    7.    Haid threw a case file at Stewart with enough force to push a
    phone book across her desk while screaming he would not take
    directions from her. Damani reported the incident to Pham,
    describing the incident as Haid throwing a book at Stewart's head.
    Damani also stated that Haid admitted the incident occurred and
    3
    Although offset, the phrases are not quotations unless noted. This format is
    adopted for convenience.
    -5-
    that Haid said he would do it again. Stewart reported the incident
    to Stransky, who told Stewart she was "making a mountain out of
    a molehill." Stewart asked for Haid to be fired after the incident.
    Pham failed to fire Haid, and Stewart felt unable to have a
    subordinate discharged.
    8.    When Stewart would wear black clothing, Jama commented on
    her clothes asking if she was "looking for a husband or a man?"
    Robleh told Stewart and Damani, "women who wear black need
    a man" and also stated, "are you looking for a husband? Those
    are colors that you wear when you look for a man."
    9.    An audit of Robleh's files revealed forged client signatures and
    resulted in a requirement that Stewart sign Robleh's files. In
    response, Robleh stated of the female auditor that if he could get
    his "hands around her neck he would have choked her to death."
    And Haid described the female auditor, stating, "She's just a white
    woman; she doesn't know what she's doing."
    10.   Robleh's applications for clients' childcare became so poor that a
    county worker who reviewed the applications refused to take
    them without Stewart's review. Robleh then stated repeatedly in
    the office that he wanted to beat the county worker to death. He
    also stated his applications would not go through because Stewart
    and Damani were having an affair with the county worker, "a
    white man." Damani complained about the threats to Pham, but
    Pham denied she made such complaints. Later, at a staff meeting,
    someone raised Robleh's threats, and Pham called them
    "inappropriate." Stransky admitted learning of Robleh's
    complaints, but Stransky characterized them as "just part of the
    job."
    11.   Abdirahman entered Stewart's office and stood over her in an
    intimidating manner. Pham instructed Abdirahman not to meet in
    Stewart's office.
    -6-
    12.   Robleh, Haid, and Jama refused to answer phones, describing the
    task as "women's work."
    13.   After a cut in funding, janitorial service was reduced. Stewart
    developed a rotating schedule for workers to clean the bathroom,
    but the male counselors refused, calling it "women's work."
    When Stewart confronted Robleh and Haid about this, they spoke
    in Somali, but Stewart heard her name and "bitch." She also
    heard them refer to her as "maid."
    14.   Many of the male Somali counselors used the office as a
    community center, entertaining non-clients, using office
    resources, and visiting purportedly insecure foreign-language
    internet news sites, thus compromising office computers. These
    men refused Stewart's demands to change this behavior, and
    Pham and Stransky failed to aid in Stewart's efforts to reign in
    this behavior.
    15.   At a staff meeting with Pham and Stransky present, supervisors
    addressed behavior. Robleh yelled at Stransky and Pham and hit
    a desk saying, "You are not going to treat me like this."
    According to Damani, Stransky turned pale, Damani told Stransky
    Robleh scared her, and Stransky told Damani she would talk to
    Stewart. Stransky, however, denies anyone expressed safety
    concerns about Robleh.
    16.   According to Damani, Robleh and Haid stated, "American women
    were disrespectful because they were not beaten enough." And
    Jama stated, "American women were out of control." Damani
    asserts that she complained to Pham who responded the
    comments were inappropriate. Pham denies either Damani or
    Stewart raised concerns about such statements.
    17.   Ableiter refused to take instruction from Stewart, yelled at
    Stewart, and discriminated against African-American clients. At
    least one client complained via letter that was sent to Stransky.
    -7-
    18.    Stewart sought to terminate Ableiter but was told by Stransky that
    she lacked the authority to terminate Ableiter.
    19.    And finally, in one instance, Robleh believed Damani was
    standing in a particular location so as to eavesdrop on his
    conversations. He grabbed Damani's arm, pushed her against a
    wall, threatened her, and accused her of eavesdropping. Damani
    reported the incident to Stewart, and Stewart reported it to
    Stransky.
    Many of the claims of verbal reports to Pham and Stransky exist only in
    Stewart's affidavit, answers to interrogatories, or deposition. Stewart claims, for some
    reports, that she followed up with emails to Pham or Stransky. Stewart, however, did
    not pursue electronic discovery relating to her work email or the emails of Pham and
    Stransky. As described above, Damani confirmed several of the incidents and
    referenced discussions with Pham or Stransky about the incidents.
    Many of the claims also are corroborated based on Stransky's deposition or
    undated notes Stransky admits are hers. These notes state4:
    She's not getting involved. The guys run to Truc.
    She thinks they don't want to take direction from a female.
    In resource room looking for files—Assata said—she couldn't talk to
    him and she told Bernadine he was pushing on me.
    Assata complaining I don't want to leave—I'm not a quitter don't want
    to take this anymore.
    Stephanie treated people of color much worse than whites.
    4
    The contents of Stransky's informal notes are excerpted quotes presented
    without further notation of omissions and without correction.
    -8-
    Abdi Haid—Yasin—wearing orange you look like a fat orange
    Yousouf—when you are wearing all black—you are looking for a man
    "bitch" to my back
    Kay Hanahan—glad you're here because Amina & the guys would curse
    "women shouldn't work & should stay home"
    "Yousouf & Abdi told Assata that whatever goes on in the office—don't
    tell Bernadine or there would be a consequence."
    "All the men would wait for women to answer phones"
    Stransky stated in her deposition that several people from Stewart's branch
    office had made her aware of Robleh and Ableiter's yelling and Robleh's threats
    regarding the county worker. Stransky also stated she discussed the threats with
    Pham, although Pham stated in his own deposition that he had no knowledge of the
    threats. Stransky discussed the notes quoted above, could not recall the dates on
    which she wrote the notes, but described who made the various comments. She also
    described discussing several of the items with Pham. Pham, however, denied
    receiving reports of such behavior.
    When Damani quit her job as a counselor, she completed an exit interview form
    dated March 11, 2011. The form states three reasons for leaving: (1) Work
    conditions: "threats and harassment"; (2) Health reasons: "constant and consistent
    pain"; and (3) Other: "Treatment by male coworkers." Among other statements in the
    lengthy form, Damani concluded, "They are aware that women are treated differently
    because of the male dominated culture. (Witnessed by others [sic] coworkers). Some
    making threats of violence against others. Contributing to the unsafe environment."
    Stransky received the form and discussed the form with Pham. In a deposition,
    Damani corroborated many of Stewart's claims, indicated she was present at meetings
    -9-
    where she or Stewart told Pham of their concerns, and indicated Pham told them to
    attribute the behavior to "cultural differences."
    Notwithstanding these allegations and descriptions of harassment, Stewart
    signed certifications in January 2007, September 2007, April 2008, March 2009,
    March 2010, and October 2011, all of which stated:
    This is to certify that I have received and read the Rise, Incorporated
    Code of Conduct. To the best of my knowledge, I am unaware of any
    possible violation of the standards described in the attached Code of
    Conduct and/or potential conflict of interest, either by me, managers,
    supervisors, or other employees. I further agree to comply with the
    standards in the future and to report promptly any questions or concerns
    that I may have, as noted in the Code. I understand that non-compliance
    of this policy will result in consequences up to and including
    termination.
    The Code of Conduct referenced in these certifications stated, "Rise prohibits
    discrimination of any kind. Discrimination of any employee on the basis of race,
    color, creed, religion, sex, sexual orientation, national origin, age, [or] disability . . .
    is against the law and will not be tolerated."
    A separate, conflict resolution policy in a Rise employee handbook provided
    for a graduated system of conflict resolution that (when necessary and possible)
    called for a complaining party to progress sequentially from reports to human
    resources or direct supervisors up to higher levels of management with written
    complaints requested for situations where the initial reports failed to resolve the
    problem.
    Stewart does not deny signing the annual certifications regarding an absence
    of Code of Conduct violations. She also does not claim to have followed the
    separate, graduated, oral-then-written reporting system described in the handbook for
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    any of her complaints, conflicts with her subordinates, or conflicts with her superiors.
    Finally, she does not claim to have memorialized her concerns or raised the concerns
    in performance reviews for the subordinates.
    Based on the foregoing, Rise moved for summary judgment.
    B. District Court Decision
    The district court first addressed Stewart's claim of discriminatory termination.
    Applying the burden shifting analysis of McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 802–03 (1973), the court held Stewart could not establish a prima facie case
    because, by the time of her termination, she had become unqualified for her
    position—she was not meeting the legitimate expectations of her employer. The
    court cited performance reviews from 2009–2011 that criticized Stewart's
    interpersonal and leadership skills. The court also cited references in these
    performance reviews to a decreasing and unacceptable workforce participation rate
    among the clients of Stewart's office.
    The district court also held Stewart failed to establish a prima facie case
    because she did not establish that her termination occurred in circumstances capable
    of giving rise to an inference of discrimination. In reaching this separate conclusion,
    the court discounted Stewart's affidavit and deposition testimony as "self-serving."
    The court also noted the absence of written complaints and Stewart's failure to use the
    Rise conflict-resolution framework. Finally, the court discounted remarks by co-
    workers as "stray remarks by non-decisionmakers." The district court continued its
    analysis, finding for essentially the same reasons that even if Stewart had established
    a prima facie case, Rise articulated a legitimate rationale for Stewart's termination
    (the low workforce participation rate) and Stewart failed to prove this rationale was
    pretextual.
    -11-
    Regarding the hostile-work-environment claims, the district court granted
    summary judgment for two alternative reasons. First, the court held the alleged
    incidents were not sufficiently severe or pervasive to establish a hostile work
    environment; the court characterized the incidents as isolated and stated Stewart
    failed to show they occurred because of race, national origin, or sex. In reaching this
    conclusion, the court described Stewart's affidavit and deposition testimony as "self-
    serving" and as lacking written documentation or support.
    Alternatively, the court held Rise was entitled to rely on the affirmative defense
    of Burlington Industries, Inc. v. Ellerth, 
    524 U.S. 742
    (1998), and Faragher v. City
    of Boca Raton, 
    524 U.S. 775
    (1998). This defense protects an employer from hostile
    work environment claims if (1) the employer exercised reasonable care to avoid,
    prevent, and promptly correct harassing behavior; and (2) the employer made
    preventative or corrective opportunities available; but (3) the employee failed to take
    advantage of such opportunities. 
    Ellerth, 524 U.S. at 765
    . The court held the
    existence of Rise's Code of Conduct, conflict resolution procedure, and various other
    protections coupled with Stewart's annual certifications and her failure to make
    written complaints brought the case within the Ellerth/Faragher defense.
    Regarding the state and federal retaliation claims, the court credited Pham and
    Stransky's assertion that they made the termination decision in January prior to
    Stewart's FMLA leave and prior to receiving Stewart's EEOC charge. The court also
    noted that, even if Stewart's retaliation claims were based on her alleged earlier verbal
    reports of harassment, the concerns about Stewart's performance and the decreasing
    workforce participation rate preceded any alleged reports. Stewart appeals.
    -12-
    II. Discussion
    We review a grant of summary judgment de novo, construing the record in the
    light most favorable to the nonmoving party. Rickard v. Swedish Match N. Am., Inc.,
    
    773 F.3d 181
    , 184 (8th Cir. 2014).
    A.     Discriminatory Termination
    Regarding the claim of discriminatory termination, summary judgment was
    appropriate due to Stewart's failure to establish a prima facie case, albeit for reasons
    different than articulated by the district court. See Johnson v. Outboard Marine
    Corp., 
    172 F.3d 531
    , 535 (8th Cir. 1999) ("We may uphold a grant of summary
    judgment for any reason supported by the record, even if different from the reasons
    given by the district court."). As noted, Stewart's predecessor as branch manager, as
    well as her successor, were American-born African-American women. Therefore,
    focusing specifically upon the circumstances of Stewart's actual termination by Pham,
    Stransky, and Lavin, we find little support for an inference that discrimination by
    these decisionmakers motivated the termination.
    To the extent Stewart points to instances of harassment by her own
    subordinates (and a lack of response or support from her own supervisors) as
    evidence of a discriminatory motive in her termination, her claim simply collapses
    into her hostile-work-environment theory. Stewart's subordinates were not the
    decisionmakers in this case. Her own superiors may have failed to remedy or assist
    in an arguably untenable and hostile situation. Their inaction when asked to protect
    Stewart—a lower-level supervisor—from mistreatment by her own subordinates,
    however, does not give rise to a reasonable inference that they too harbored a
    discriminatory animus and fired her for a discriminatory reason.
    -13-
    In this regard, we have held evidence that a decisionmaker tolerated a hostile
    environment can be relevant to the question of whether that decisionmaker later
    terminated an employee due to a discriminatory motive. See Williams v. ConAgra
    Poultry Co., 
    378 F.3d 790
    , 794 (8th Cir. 2004) ("Evidence of widespread toleration
    of racial harassment and disparate treatment condoned by management was relevant
    to its motive in firing Mr. Williams. We believe that evidence of racial bias in other
    employment situations could permissibly lead to the inference that management was
    similarly biased in the case of Mr. Williams's firing."). Although such evidence may
    be relevant in a mine-run discriminatory termination case, we do not believe it
    sufficient to create a triable question of fact in this case. Here, the terminated
    employee herself was a supervisor over the alleged offenders, and members of the
    same protected class preceded and followed her in the exact same supervisory
    position. Williams, in contrast, involved express racial harassment by managers
    including quid pro quo harassment with benefits extended to female African-
    American employees who responded favorably to "sexually suggestive remarks." 
    Id. at 793.
    The only evidence tethering Stewart's discriminatory termination claim to a
    suggestion of a prohibited animus is the evidence of the hostile work environment.
    We conclude the evidence Stewart cites in support of her hostile-work-environment
    claim speaks directly to that claim. It does not, in the unique circumstances of this
    matter, establish a prima facie case of discriminatory termination. We therefore
    affirm the district court's grant of summary judgment on the discriminatory
    termination claim.
    B. Hostile Work Environment
    As an initial matter, we reject summary judgment based on application of the
    Ellerth/Faragher defense in this case. Questions of fact abound as to the dates of
    events and reports, the relationship between the Code of Conduct and the conflict-
    -14-
    resolution policy, and the meaning and consequences that should be attached to
    Stewart's annual Code of Conduct certifications to Rise. Therefore, although
    Stewart's annual certifications and her failure to pursue a formal written system of
    grievances may well be outcome determinative in the minds of jurors, they are not
    determinative as a matter of law. See Tolan v. Cotton, 
    134 S. Ct. 1861
    , 1866 (2014)
    (per curiam) ("By failing to credit evidence that contradicted some of its key factual
    conclusions, the court improperly 'weigh[ed] the evidence' and resolved disputed
    issues in favor of the moving party." (quoting Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 249 (1986))).
    Turning to the merits of the hostile work environment claim, Stewart must
    prove "1) she belongs to a protected group; 2) she was subjected to unwelcome
    harassment based on [membership in that group]; 3) the harassment affected a term,
    condition, or privilege of her employment; 4) her employer knew or should have
    known of the harassment; and 5) the employer failed to take proper action." Peterson
    v. Scott Cnty., 
    406 F.3d 515
    , 523–24 (8th Cir. 2005), abrogated on other grounds by,
    Torgerson v. City of Rochester, 
    643 F.3d 1031
    , 1059 (8th Cir. 2011) (en banc). "To
    be actionable, [the] 'objectionable environment must be both objectively and
    subjectively offensive, one that a reasonable person would find hostile or abusive,
    and one that the victim in fact did perceive to be so.'" Clearwater v. Ind. Sch. Dist.
    No. 166, 
    231 F.3d 1122
    , 1128 (8th Cir. 2000) (quoting 
    Faragher, 524 U.S. at 787
    ).
    "[T]o determine whether an environment is sufficiently hostile or abusive, [we look]
    'at all the circumstances,' including the 'frequency of the discriminatory conduct; its
    severity; whether it is physically threatening or humiliating, or a mere offensive
    utterance; and whether it unreasonably interferes with an employee's work
    performance.'" 
    Faragher, 524 U.S. at 787
    –88 (quoting Harris v. Forklift Sys., Inc.,
    
    501 U.S. 17
    , 23 (1993)). "[C]onduct must be extreme to amount to a change in the
    terms and conditions of employment." 
    Id. at 788.
    -15-
    The record provides adequate support for the first, second, and fifth elements
    of Stewart's hostile work environment claim. Stewart was subject to unwelcome
    harassment based on her sex, race, and/or national origin. Rise took little or no action
    to improve the situation.
    The severity of the harassment and whether Rise knew or should have known
    of severe harassment present closer calls. According to Stewart, Pham witnessed
    first-hand instances of insubordination and intimidation. Stewart claims via affidavit
    and deposition testimony that she reported instances of harassment due to the fact that
    she was an African-American woman. Stewart also relies on corroboration from
    Stransky's deposition and notes, inconsistencies in Stransky and Pham's depositions,
    and corroboration from Damani's exit interview, deposition testimony, and EEOC
    complaint.
    Rise, on the other hand, downplays the significance of Stewart's affidavit,
    calling the affidavit self-serving and arguing it should not be considered for summary
    judgment purposes. Rise also points to Stewart's annual certifications through 2011
    and Stewart's failure to make a written complaint using Rise's conflict resolution
    system. Finally, Rise emphasizes that Stewart served as the front-line supervisor of
    the offending employees; she was therefore responsible for dealing with situations as
    they arose and reporting concerns up the chain of command. In her deposition,
    Stransky repeatedly stated that Stewart was in charge of the branch office and needed
    to remedy the reported issues herself.
    Through this lens, Rise views Stewart as a supervisor who presided over a
    group of insubordinate and offensive employees whose conduct amounted to a series
    of isolated events. Rise describes Stewart as a hyper-sensitive micro-manager who
    could not deal with criticism and failed to adequately report the frequency and
    severity of the offensive conduct. Rise also characterizes the offending employees'
    -16-
    overt hostility towards Stewart as based on a communal personal dislike of Stewart
    and frustration with her management style.
    A jury may very well accept Rise's narrative. We may not, however, discount
    evidence as urged by Rise, nor may we view the facts in the light Rise suggests. The
    Federal Rules of Civil Procedure expressly contemplate the use of affidavits,
    depositions, interrogatory answers, and declarations as permissible forms of evidence
    at the summary judgment stage. Fed. R. Civ. P. 56(c)(1)(A) & (c)(4). Neither the
    absence of written reports nor the self-serving nature of affidavits, interrogatory
    answers, or deposition testimony serve to make such evidence inherently infirm. As
    such, we generally do not discount such evidence at the summary judgment stage.
    We may discount a plaintiff's self-serving affidavit or deposition testimony as
    a matter of law where it clearly contradicts the plaintiff's earlier testimony under oath
    and where the plaintiff offers no explanation for the inconsistencies. See Frevert v.
    Ford Motor Co., 
    614 F.3d 466
    , 474 (8th Cir. 2010) ("We have previously 'held that
    the plaintiff did not create a genuine issue of material fact simply by submitting an
    affidavit that contradicted testimony at a prior deposition, where there were no
    legitimate reasons for the filing of an inconsistent affidavit.'" (quoting Roberts v. Park
    Nicollet Health Servs., 
    528 F.3d 1123
    , 1126 (8th Cir. 2008) (internal quotation marks
    omitted))). Here, however, the alleged inconsistencies are unclear and the earlier,
    purportedly inconsistent evidence is not prior testimony. The alleged inconsistencies
    include: (1) the annual certifications as contrasted with the claimed verbal reports of
    harassment; and (2) the failure to consistently reference animus based on race, sex,
    or national origin in the claimed verbal reports to Pham and Stransky. These nuances
    simply do not reach the level of assertions that "directly contradict[]" testimony under
    oath and that might support the discounting of evidence as a matter of law. 
    Id. The impropriety
    of discounting such evidence becomes clear in light of the facts that: (1)
    the evidence Rise seeks to discount is at least partially corroborated by Stransky's
    deposition testimony and notes; (2) it is partially corroborated by Damani's EEOC
    -17-
    charge, exit interview, and deposition testimony; and (3) Pham's denial of knowledge
    contradicts Stransky's testimony, thus lending credence to Stewart's claims. Further,
    the last certification occurred in October 2011, and there is no allegation that the
    hostile conduct directed towards Stewart had ceased between that date and Stewart's
    March 2012 termination.
    Taken in a light most favorable to Stewart, then, a different narrative emerges.
    She reported many instances of harassment as harassment, and other instances as
    insubordination and inappropriate behavior. To support a hostile-work-environment
    claim, every instance of unwelcome conduct need not, individually, point to a
    prohibited animus. See Carter v. Chrysler Corp., 
    173 F.3d 693
    , 701 (8th Cir. 1999)
    (indicating that not every individual hostile act needs to, overtly and standing alone,
    show an impermissible motive because certain acts, like the use of epithets "may . . .
    create an inference that racial animus motivated other conduct as well"); Hathaway
    v. Runyon, 
    132 F.3d 1214
    , 1222 (8th Cir. 1997) ("Not every aspect of a work
    environment characterized by hostility and intimidation need be explicitly sexual in
    nature to be probative."). Similarly, not every instance of offending conduct must rise
    to the level of severity required to support a claim. See 
    id. ("A work
    environment is
    shaped by the accumulation of abusive conduct, and the resulting harm cannot be
    measured by carving it into a series of discrete incidents." (citation and internal
    quotation marks omitted)). Rather, an overall pattern of conduct must be considered
    when assessing the sufficiency the entire claim as to both severity of the harassment
    and adequacy of the reporting. See 
    Harris, 510 U.S. at 23
    (instructing that hostility
    must be determined by "looking at all the circumstances").
    Taken collectively, Stewart has shown enough to avoid summary judgment.
    A jury could conclude the comments at issue were neither off-hand nor isolated.
    According to Stewart and Damani, the comments were a consistent pattern of verbal
    abuse based upon sex, race, or national origin often tied to overt acts of intimidation,
    violence, or insubordination. Together with the general and open insubordination,
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    the threats against county workers and auditors, the intimidating stances, the throwing
    of a file, and the grabbing of Damani, the conduct may be viewed as amounting to an
    actionably severe hostile work environment.
    Further, the reports to Stransky and Pham need not each reference a prohibited
    animus. Many of the reports expressly included such references or identified conduct
    or statements that required no further explanation to show the prohibited animus.
    Reports that lacked facial animus or express explanations cannot be quarantined and
    viewed in isolation. See 
    Hathaway, 132 F.3d at 1222
    . And, as to Rise's assertion that
    written rather than oral complaints were required, there is no general requirement in
    the law that complaints be in a particular prescribed form. Rather, to show co-worker
    harassment, an employee must show "that [her employer] knew or should have known
    about the harassment and failed to take prompt remedial action reasonably calculated
    to stop the harassment." 
    Carter, 173 F.3d at 702
    .
    That is not to say we believe this is an easy case. When the plaintiff is a
    supervisor, and the objected-to conduct originates among her subordinates, a jury may
    look with great suspicion upon claims that the plaintiff adequately presented her
    concerns up the chain of command. Under Tolan v. Cotton, however, we may not
    indulge in the discounting or weighing of evidence as requested by Rise. United
    States ex rel. Miller v. Weston Educ., Inc., 
    784 F.3d 1198
    , 1206 (8th Cir. 2015) ("But
    at summary judgment this court examines whether there is a genuine issue of material
    fact; it does not weigh the evidence or decide credibility.").
    C. Retaliation
    Stewart presents a federal retaliation claim under 42 U.S.C. § 2000e-3(a), and
    a state retaliation claim under a Minnesota whistleblower statute, Minn. Stat.
    § 181.932, subd. 1. We analyze both types of claims under the McDonnell Douglas
    burden-shifting framework. See McDonald v. City of St. Paul, 
    679 F.3d 698
    , 707
    -19-
    (8th Cir. 2012) (applying the framework to claims under Title VII and the Minnesota
    Human Rights Act); Hitchcock v. FedEx Ground Package Sys., Inc., 
    442 F.3d 1104
    ,
    1106 (8th Cir. 2006) (applying the framework to a claim under § 181.932).
    Pham, Stransky, and Lavin claim to have made the decision to terminate
    Stewart in January 2012, prior to Stewart's filing of her February 2012 EEOC
    complaint. Pham and Stransky claim to have memorialized this intent in the memo
    created on January 23 or 24 that listed January 27 as a termination date. Finally, they
    assert that they withheld the memo at that time out of humanitarian concern for
    Stewart who asked for and received FMLA leave due to her mother's death.
    Although Stewart argues the termination decision came at a later date, there is
    no evidence to rebut Rise's assertion of the January decision date. Stewart's
    retaliation claim based on the February EEOC complaint therefore fails.
    We reverse the grant of summary judgment to rise on the hostile-work-
    environment claim, but affirm in all other respects.
    ______________________________
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