Thomas v. Farmers Insurance Exchange ( 2021 )


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  •                                                                                     FILED
    United States Court of Appeals
    UNITED STATES COURT OF APPEALS                            Tenth Circuit
    FOR THE TENTH CIRCUIT                             April 14, 2021
    _________________________________
    Christopher M. Wolpert
    Clerk of Court
    JOSHUA O. THOMAS,
    Plaintiff - Appellant,
    No. 20-3076
    v.                                                  (D.C. No. 2:18-CV-02564-DDC)
    (D. Kansas)
    FARMERS INSURANCE EXCHANGE,
    Defendant - Appellee.
    _________________________________
    ORDER AND JUDGMENT*
    _________________________________
    Before PHILLIPS, MURPHY, and McHUGH, Circuit Judges.
    _________________________________
    Farmers Insurance Exchange (“Farmers”) employed Joshua Thomas as a service
    advocate in its Olathe, Kansas, office. Mr. Thomas is gay and male. He claims Farmers
    discriminated against him by not selecting him for an Account Underwriter Specialist
    (“AU”) position, retaliated against him by issuing a final warning when he filed a
    discrimination complaint, and then retaliated against him again by terminating his
    employment when he filed this lawsuit. The district court granted Farmers’ motion for
    *
    This order and judgment is not binding precedent, except under the doctrines of
    law of the case, res judicata, and collateral estoppel. It may be cited, however, for its
    persuasive value consistent with Federal Rule of Appellate Procedure 32.1 and Tenth
    Circuit Rule 32.1.
    summary judgment and Mr. Thomas appeals. Exercising jurisdiction pursuant to 
    28 U.S.C. § 1291
    , we affirm.
    I.    BACKGROUND
    A. Factual History
    Farmers is a Nevada corporation registered to do business in Missouri, with a
    service center in Olathe, Kansas. On March 9, 2015, Farmers hired Mr. Thomas to work
    as a service advocate at the Olathe service center. Farmers originally hired Mr. Thomas
    as a Service Advocate II, and promoted him to Senior Service Advocate in April 2016. In
    both positions, Mr. Thomas was responsible for handling calls about policies and
    accounts. Mr. Thomas had three direct supervisors over the course of his employment
    with Farmers: he reported to Jeanann Sebers from March 2015 to March 2018, Jarrod
    Shelton from March 2018 to September 2018, and Curt Sims from September 2018 until
    his termination in October 2018.
    According to his affidavit, Mr. Thomas “did not conform to stereotypes of how
    males behave and act[ed] in a way that was noticeable to [his] coworkers” during his
    employment with Farmers. App., Vol. III at 538. This included wearing clothing which,
    “though professional, was very stylish and fashionable”; being “very attentive to [his]
    appearance and hygiene and ke[eping his] desk very tidy”; and “socializ[ing] primarily
    with [his] female co-workers while most male co-workers socialized with other male co-
    workers.” 
    Id.
     at 538–39.
    2
    Performance History
    Mr. Thomas’s supervisors periodically monitored and reviewed his performance
    as a Senior Service Advocate. The record reflects interactions between Mr. Shelton and
    Mr. Thomas beginning in March 2018 regarding Mr. Thomas’s demeanor during service
    calls. During these “coaching sessions,” Mr. Shelton instructed Mr. Thomas to stop
    exhibiting obvious frustration, interrupting others, and using a condescending tone during
    calls with agents.1 Numerous instances of these coaching sessions appear in
    Mr. Shelton’s weekly reports. See App., Vol. II at 297 (“I’ve been working very closely
    with [Mr. Thomas] on . . . how he tends to let his aggression show when frustrated” –
    email dated March 21, 2018); 
    id. at 299
     (“I’m still working closely with [Mr. Thomas] on
    his verbal skills toward agents. This is one of my highest priorities at the moment” –
    email dated March 31, 2018); 
    id. at 301
     (“Had a very in-depth conversation yesterday
    with [Mr. Thomas] with how he gets frustrated on the phone” – email dated April 4,
    2018). In a May 10, 2018, email, Mr. Shelton reported he had “coached [Mr. Thomas] as
    much as I can, so now I’m in an observation period to see if he responds to the coaching
    or keeps with his ways and this will determine my next steps of corrective action.” 
    Id. at 319
    .
    Mr. Thomas also received some positive feedback over this period. For example,
    on March 31, 2018, Mr. Shelton wrote to Mr. Thomas: “I appreciate how open you are to
    1
    Mr. Thomas’s prior supervisor, Ms. Sebers, also coached Mr. Thomas about his
    tone and demeanor in a phone call in January 2018.
    3
    feedback and I know you’re going to do well in this area.” App, Vol. III at 659. And on
    May 1, 2018, Ms. Canton described a coaching experience with Mr. Thomas as
    particularly positive.
    Application for AU Position
    On April 2, 2018, Mr. Thomas applied to fill one of two AU vacancies in Phoenix,
    Arizona. Farmers accepted only internal applications and ten Farmers’ employees
    applied. Mr. Thomas was the only candidate from Olathe. Eight of the other candidates
    already worked in Phoenix and the final candidate worked in Round Rock, Texas.
    John Radliff, a Personal Lines Field Underwriting Manager with Farmers, was the
    person making the hiring decisions for the AU positions. Mr. Radliff worked in Olathe.
    While the positions were open, Mr. Shelton, Mr. Thomas’s supervisor at the time,
    mentioned to Mr. Radliff that Mr. Thomas could easily move to Phoenix because
    Mr. Thomas was single, had no children, and owned a condominium he could sell.
    Mr. Shelton later described this conversation to Mr. Thomas as an attempt to bolster
    Mr. Thomas’s candidacy.
    Along with another manager, Mr. Radliff interviewed all ten candidates. An
    interview guide contained a set of competencies to be explored during the interviews:
    “Teamwork; Decisiveness; Persuasiveness; Customer Service Skills/Customer
    Orientation; Manage Change.” 
    Id. at 646
    . In his deposition, Mr. Radliff testified he “was
    looking for three characteristics[:] . . . decisiveness, customer service, and . . . leadership
    or teamwork.” App., Vol. I at 222. Mr. Radliff checked a box indicating Mr. Thomas had
    demonstrated teamwork and leadership during his interview. Ultimately, Mr. Radliff did
    4
    not select Mr. Thomas for either position; he instead promoted Brittany Harris and James
    Parchment Chavez. Both Ms. Harris and Mr. Chavez were already located in Phoenix.
    Ms. Harris is female, and Mr. Chavez is gay. Mr. Radliff was unaware of Mr. Chavez’s
    sexual orientation at the time of the promotion. And there is no evidence that Mr. Radliff
    knew Mr. Thomas’s sexual orientation when Mr. Radliff filled the AU positions.
    After learning he had not been selected for an AU position, Mr. Thomas asked
    Mr. Radliff for feedback. Mr. Radliff suggested that he and Mr. Thomas meet in person,
    rather than communicate by email. The two met on April 23, 2018, and Mr. Thomas
    surreptitiously recorded the meeting.2 Mr. Radliff told Mr. Thomas that although
    Mr. Thomas’s interview went well, Mr. Thomas had not displayed the necessary
    leadership skills. Mr. Radliff stated that if he was hiring for another position or location
    at some point, “I might not need a leader, I might have a bunch of alphas over there.”
    App., Vol. III at 647; see also App., Vol. II at 351 (rendering the punctuation as: “in the
    future, I might not need a leader—I might have a bunch of alphas over there”).
    Mr. Radliff also advised that in the future, Mr. Thomas might wish to have more and
    earlier interactions with the hiring manager. It is undisputed, however, that neither
    Ms. Harris nor Mr. Chavez had such contacts with Mr. Radliff.
    2
    There are three recordings in the record, including this one. We cite to their
    location in the district court docket.
    5
    Internal Complaint
    On April 25, 2018, Mr. Thomas contacted Amy Canton, a Human Resources
    Consultant with Farmers based in Olathe. In his email, Mr. Thomas expressed concern
    that Mr. Shelton had told Mr. Radliff about Mr. Thomas’s marital status, age, and lack of
    children, when suggesting Mr. Thomas would be able to relocate to Phoenix for the AU
    position. Mr. Thomas also stated, “I believe my orientation adds another underlying
    factor to this.” 
    Id. at 309
    . And he questioned the appropriateness of Mr. Radliff’s
    suggestion that Mr. Thomas develop “a ‘Personal Relationship’ . . . with the hiring
    manager.” 
    Id.
     Mr. Thomas did not mention the “alphas” comment in this email.
    Mr. Thomas and Ms. Canton met in person the next day to discuss his complaint.
    During that meeting, Ms. Canton offered to contact Farmers’ Talent Acquisition
    Department to obtain additional feedback. A Farmers employee contacted Mr. Radliff on
    May 8, 2018, to discuss Mr. Thomas’s desire for further explanation.
    On May 10, 2018, Ms. Canton emailed Mr. Thomas additional feedback.
    Mr. Thomas responded by taking issue with much of the information. Specifically,
    Mr. Thomas challenged Mr. Radliff’s comments that Mr. Thomas lacked a prior
    relationship with Mr. Radliff; claimed Mr. Radliff had concluded Mr. Thomas “was not
    ‘Alpha enough’ (Alpha meaning male characteristics, dominating)”; and alleged
    Mr. Radliff had improperly “prescreened” Mr. Thomas “by coming up to [his] direct
    supervisor, asking and inquiring about [his] Marital status, Age, and the number of
    dependents [he] had, also the financial situation [he was] in.” 
    Id. at 314
    .
    6
    On May 11, 2018, Ms. Canton suggested she and Mr. Thomas meet with
    Mr. Shelton to discuss Mr. Thomas’s concerns. Six days later, on May 17, 2018,
    Mr. Thomas indicated he wished to meet.
    May 17, 2018, Call
    Also on May 17, during a service call with an agent, Mr. Thomas refused to apply
    a policy change based on a supporting document Mr. Thomas deemed unacceptable. The
    agent seeking the change requested a callback from a supervisor; Mr. Thomas therefore
    emailed Mr. Shelton. Mr. Shelton decided to accept the document. Mr. Thomas
    responded to Mr. Shelton’s decision in an email, explaining, “I deal with this agent all the
    time. They call in yell and scream until someone gives them what they want. They are
    clearly lying, committing fraud, and misrepresenting this household in order to get the
    discount.” 
    Id. at 321
    . Noting he “disagree[d] 100 percent” with applying the discount,
    Mr. Thomas listed five reasons he thought the document should not be accepted. 
    Id.
    In response, Mr. Shelton asked Mr. Thomas to come by his desk. In his interaction
    log, Mr. Shelton stated his intent was “to talk about how I came to my conclusion” to
    accept the document. 
    Id. at 291
    . The log and Mr. Shelton’s deposition testimony reflect
    that when Mr. Shelton attempted to explain his decision, Mr. Thomas stated “Look, this
    should have taken five minutes to pull the [recording of the] call. If you’re not going to
    do it, I will.” 
    Id.
     at 291–92. When Mr. Shelton indicated he did not need to pull the call,
    Mr. Thomas “said ‘whatever’ and stood up and walked back to his desk during
    [Mr. Shelton’s] coaching.” 
    Id. at 292
    ; see also App., Vol. I at 210 (Mr. Shelton stating
    7
    Mr. Thomas “stood up in the middle of the conversation and said, Look, if you’re not
    going to pull the call, I will. And got up and walked off”).
    Final Warning
    Later that same day, May 17, 2018, Farmers, through Mr. Shelton, issued
    Mr. Thomas a final warning. At Farmers, a final written warning prevents an employee
    from using tuition reimbursement or moving to another position in the company, and it
    may impact the employee’s performance rating which in turn may negatively impact
    bonuses or merit increases in the employee’s salary. It is the step before termination in
    Farmers’ discipline process; it is unusual to issue a final written warning without first
    trying other forms of discipline. Mr. Thomas had not been formally disciplined prior to
    May 17, 2018.
    Mr. Shelton asked Mr. Sims to attend the meeting at which Farmers issued
    Mr. Thomas the final warning. The final warning provides:
    You are receiving a Final Notice for a violation of Farmers policy.
    In addition to the coaching provided to you by your previous
    supervisor, you have been coached on multiple occasions over the past two
    months about emotional resilience, accepting and applying feedback to
    grow, as well as creating a low effort experience for our agents. Despite this
    ongoing coaching, you have not made improvements in these areas and you
    are not meeting expectations. I’ve offered you opportunities to grow, by
    speaking in team huddles and outlining documents to streamline our
    processes, to which you declined.
    Your continued lack of professionalism shows through your
    interactions with others; including the agents as well as with your direct
    supervisor. This behavior also creates a negative work environment with
    your peers. When you are approached with constructive feedback, you give
    pushback, you become argumentative, and are unwilling to accept the
    coaching. This lack of response to feedback resulted in an additional
    8
    coaching on 05/17/18, in order to highlight how to create a low effort
    experience. Your behavior during this coaching session was unprofessional
    and you displayed behaviors of insubordination. This further demonstrates
    your lack of openness and unwillingness to take constructive feedback to
    help you grow. To further detail what happened, see my recap of the
    coaching session below:
    When trying to help you better understand my thought process on
    thinking outside the box to make the agents[’] experience easier on a
    specific transaction, you made comments to me that display an extreme
    lack of professionalism. You also got up and walked out of our coaching
    session before it was over.
    I expect you to immediately correct your behavior in compliance
    with Farmers policies, Vision, Mission and Values. Any further instances
    of this behavior, or other behavior in violation of Farmers policies will
    result in action up to and including termination of your employment.
    App., Vol. II at 323. Mr. Thomas refused to sign the final warning.
    After receiving the final warning, Mr. Thomas sent an email to Ms. Canton,
    indicating that Mr. Thomas was no longer interested in meeting with Mr. Shelton to
    discuss the AU selection process. Mr. Thomas was unwilling “to be harassed or picked
    apart, interrogated.” 
    Id. at 325
    .
    EEOC Complaint
    On May 21, 2018, Mr. Thomas filed an EEOC charge, alleging Farmers denied
    him the AU position on the basis of sex and that it issued the final warning as retaliation
    for his internal complaint about the AU position hiring process. In September,
    Mr. Thomas began reporting to Mr. Sims instead of Mr. Shelton. After becoming
    Mr. Thomas’s supervisor, Mr. Sims contacted Mr. Shelton about Mr. Thomas multiple
    times, including noting that a coaching session would again be necessary due to
    Mr. Thomas’s unprofessional telephone demeanor.
    9
    Ms. Canton, Farmers’ human resources consultant, was asked at her deposition
    whether she “resolved” the internal complaint before Mr. Thomas filed an EEOC charge.
    She responded:
    I felt as though [Mr. Thomas’s] concerns were resolved after we had gone
    through the providing information to him from Talent Acquisition offering
    to meet with him and [Mr. Shelton] to discuss further. Ultimately, he did
    end up on a final warning, but he had the open door with . . . his director, so
    based off of [the director] sharing with me how that conversation went, I
    felt as those concerns were resolved.
    App., Vol. II at 500–01.
    Filing of Complaint
    Mr. Thomas filed the instant lawsuit on October 19, 2018. That same day, he
    mailed a waiver of service and the complaint to Farmers’ Olathe office. When Farmers
    received notice of a lawsuit, the employees at the Olathe office who distribute the mail
    provide it to someone in human resources. There were three human resources employees
    who might receive a lawsuit in Olathe, one of whom was Ms. Canton. For example,
    Mr. Thomas mailed his Right to Sue Letter to the Olathe office on August 1, 2018, and
    Ms. Canton received it on August 2, 2018.
    October 22, 2018, Call
    On October 22, 2018, Mr. Thomas received a call from an agent seeking to make a
    policy discount retroactive. An audio recording of this call is included in the record.
    Mr. Thomas refused to backdate the discount based on the proffered documentation. The
    agent asked who she could talk to “to get that approved,” and Mr. Thomas responded,
    “what do you mean?” App., Vol. III at 629; App., Vol. II at 368. The agent clarified she
    10
    wanted to know who could help her backdate the discount, to which Mr. Thomas replied
    the agent had not provided the proper documentation. The agent asked again who she
    could speak with to find out if backdating was possible, to which Mr. Thomas said,
    “you’re talking to me.” App., Vol. II at 368–69. When the agent asked to speak to
    Mr. Thomas’s supervisor, Mr. Thomas stated he believed his supervisor was in a
    meeting, but he offered to have his supervisor, Mr. Sims, call her. The agent next asked
    to be transferred to Mr. Sims’s voicemail. Mr. Thomas stated that Mr. Sims’s voicemail
    was not set up, although it is undisputed that Mr. Sims’s voicemail was in operation. The
    agent told Mr. Thomas she would call back with the documents but speak with someone
    else, stated that it was ridiculous he would not apply the discount, and asked his name.
    Mr. Thomas provided his name and told her he was “sorry that you think it’s ridiculous.”
    App., Vol. III at 669. The agent disconnected the call. Mr. Thomas did not report the call
    to Mr. Sims.
    Termination
    Mr. Sims nonetheless learned about the October 22, 2018, call, and met with
    Mr. Thomas and another supervisor, Cintia Mazzetta, on October 24, 2018. Mr. Thomas
    surreptitiously recorded this meeting and the recording is in the record. Although
    Mr. Thomas had followed Farmers’ guidelines regarding backdating, Mr. Sims indicated
    Mr. Thomas should have handled the call better, especially by putting the agent in touch
    with a supervisor when requested. At the end of the meeting, Mr. Sims told Mr. Thomas
    that the meeting was a coaching opportunity to provide feedback for Mr. Thomas to use
    going forward.
    11
    On October 24 or 25, 2018, Mr. Thomas saw Ms. Canton visit Mr. Sims’s desk, an
    interaction he thought unusual. Mr. Thomas points to this interaction as evidence that
    Mr. Sims knew about the lawsuit. But there is no direct evidence that either Mr. Sims or
    Ms. Canton was aware of the lawsuit prior to Farmers’ termination of Mr. Thomas, and
    both Mr. Sims and Ms. Canton claim they first learned of the lawsuit after Farmers
    terminated Mr. Thomas’s employment.
    On October 25, 2018, Mr. Sims wrote a memorandum seeking support to
    terminate Mr. Thomas’s employment. In the “Reason for Termination Recommendation”
    section, he wrote:
    [Mr. Thomas] was placed on a final warning on May 17, 2018 for policy
    violation regarding his emotional resilience, accepting/applying feedback
    and his professionalism and conduct with agents as well as his direct
    supervisor. While reviewing a call that [Mr. Thomas] received from an
    agent on October 22, 2018, he showed no resilience during the coaching
    session as to what could have been improved or changed during the
    interaction. From his viewpoint, it was a typical call with our customers.
    When the agent asked for a supervisor, he did not seek guidance and did
    not provide this information to leadership concerning the interaction nor the
    request for a supervisor. This type of behavior with the agents was also
    observed on an additional call on October 19, 2018. Due to his inability to
    accept feedback and apply emotional resilience and professional [sic] while
    interacting with our agents, the recommendation for termination is being
    made.
    App., Vol. II at 335. Farmers terminated Mr. Thomas’s employment the same day,
    October 25, 2018.
    B. Procedural History
    Mr. Thomas’s initial complaint alleged (1) discrimination on the basis of sex, due
    to Mr. Thomas’s alleged nonconformance to male sex stereotypes, with respect to the AU
    12
    position and (2) retaliation by Farmers in issuing him the final warning after he had filed
    an internal complaint of discrimination. On July 17, 2019, Mr. Thomas amended his
    complaint to add a claim alleging (3) that his firing was discrimination based on sex and
    retaliation for filing his charge of discrimination with the EEOC and filing this suit.
    Farmers moved for summary judgment on all counts.
    The district court granted Farmers’ motion. With respect to Mr. Thomas’s claim
    that Farmers denied Mr. Thomas the AU position on the basis of sex discrimination, the
    district court held the “alpha” comment did not constitute direct evidence of
    discrimination because it could bear a nondiscriminatory meaning. It assumed without
    deciding that Mr. Thomas had put forth a prima facie case of discrimination, but held
    Farmers had offered legitimate, nondiscriminatory reasons for not offering Mr. Thomas
    the AU position and, later, for terminating his employment. And the district court held
    Mr. Thomas had not adduced evidence of pretext regarding the AU position. It therefore
    granted summary judgment to Farmers as to the sex discrimination claim regarding the
    AU position.
    Regarding the claim that Mr. Shelton’s issuance of a final warning was in
    retaliation for Mr. Thomas’s internal complaint, the district court rejected Mr. Thomas’s
    argument that Ms. Canton’s testimony constituted direct evidence of retaliation. The
    district court then held Mr. Thomas had established a prima facie case of retaliation due
    to the timing of his discrimination complaint and the final warning. Mr. Thomas
    conceded Farmers had articulated a legitimate, nonretaliatory reason for issuing the final
    warning, but claimed it was pretextual. The district court held that, although the temporal
    13
    proximity of the final warning and the internal complaint supported a prima facie case,
    Mr. Thomas had failed to present evidence of pretext aside from that timing, which
    standing alone, was insufficient. The district court therefore granted summary judgment
    to Farmers on the final notice retaliation claim.
    Next, the district court held Mr. Thomas had waived a claim of discrimination
    with respect to his termination. Turning to Mr. Thomas’s argument that his termination
    was retaliatory, the district court considered his claim under the circumstantial evidence
    framework, noting Mr. Thomas had not pointed to any direct evidence. It then assumed
    without deciding that Mr. Thomas had put forth a prima facie case of retaliation. The
    district court acknowledged that Farmers claimed to have fired Mr. Thomas for the
    legitimate, nondiscriminatory reason of his handling of the October 22, 2018, service call
    combined with his previous performance issues. And the district court held Mr. Thomas
    had not come forward with evidence sufficient to create a genuine issue of material fact
    regarding pretext. The district court therefore granted summary judgment to Farmers on
    the claims of discrimination and retaliation relating to Mr. Thomas’s termination.
    The clerk entered judgment on March 26, 2020, and Mr. Thomas filed a timely
    notice of appeal.
    II.   DISCUSSION
    Mr. Thomas argues the district court erred in granting summary judgment on his
    (1) discrimination claim relating to Farmers’ decision not to promote him, (2) retaliation
    claim relating to Farmers’ issuance of a final warning, and (3) retaliation claim relating to
    14
    Farmers’ termination of his employment.3 He maintains he put forth direct evidence that
    Farmers’ decision not to hire him for the AU position was discriminatory and its issuance
    of the final warning was retaliatory. Mr. Thomas further contends he demonstrated by
    circumstantial evidence that Farmers’ explanations for each of the adverse employment
    decisions are pretextual covers for discrimination and retaliation. We begin our analysis
    by setting forth the standard of review and the relevant legal background. We then
    consider each of his three claims in turn.
    A. Standard of Review
    This court “review[s] de novo a district court’s grant of summary judgment.”
    Carolina Cas. Ins. Co. v. Burlington Ins. Co., 
    951 F.3d 1199
    , 1207 (10th Cir. 2020). Like
    the district court, “we must draw all reasonable inferences and resolve all factual disputes
    in favor of the non-moving party.” Jordan v. Maxim Healthcare Servs., Inc., 
    950 F.3d 724
    , 730 (10th Cir. 2020). “But an inference is unreasonable if it requires a degree of
    speculation and conjecture that renders [the factfinder’s] findings a guess or mere
    possibility.” Pioneer Centres Holding Co. Emp. Stock Ownership Plan & Tr. v. Alerus
    Fin., N.A., 
    858 F.3d 1324
    , 1334 (10th Cir. 2017) (alteration in original) (internal
    quotation marks omitted) (“Pioneer Centres”). We affirm “if the movant shows that there
    is no genuine dispute as to any material fact and the movant is entitled to judgment as a
    matter of law.” Jordan, 950 F.3d at 730 (quoting Fed. R. Civ. P. 56(a)).
    3
    Mr. Thomas does not argue the district court erred in holding he failed to support
    a claim of discrimination regarding his termination.
    15
    B. Legal Framework
    “To survive summary judgment on a Title VII claim of discrimination based on
    race, color, religion, sex, or national origin, a plaintiff must present either direct evidence
    of discrimination or indirect evidence that satisfies the burden-shifting framework” the
    Supreme Court set forth in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
     (1973).
    Bekkem v. Wilkie, 
    915 F.3d 1258
    , 1267 (10th Cir. 2019). A Title VII retaliation claim
    also may be proven “either by direct evidence or by reliance on the McDonnell Douglas
    framework.” 
    Id.
    Direct Evidence
    To constitute direct evidence, a piece of evidence must demonstrate on its face the
    employment decision was reached for discriminatory or retaliatory reasons. Fassbender
    v. Correct Care Sols., LLC, 
    890 F.3d 875
    , 883 (10th Cir. 2018) (applying this definition
    in the discrimination context); Vaughn v. Epworth Villa, 
    537 F.3d 1147
    , 1154 (10th Cir.
    2008) (applying this definition in the retaliation context). Evidence is “direct” only if it
    “proves the existence of a fact in issue without inference or presumption.” 
    Id.
     (quotation
    marks omitted). A statement that “reflect[s] personal bias” does not constitute direct
    evidence of discrimination “unless the plaintiff shows the speaker had decisionmaking
    authority and acted on his or her discriminatory beliefs.” Tabor v. Hilti, Inc., 
    703 F.3d 1206
    , 1216 (10th Cir. 2013). And even then, to be considered direct evidence, statements
    must be “closely linked to the adverse decision” by “the context or timing of the
    statements.” 
    Id.
     “Furthermore, if the content and context of a statement allow it to be
    16
    plausibly interpreted in two different ways—one discriminatory and the other benign—
    the statement does not qualify as direct evidence.” 
    Id.
    In Tabor, for example, we held that where a decisionmaker “explicitly stated a
    view that women ha[d] inferior knowledge . . . and inferior ability” regarding “central
    requirements of the job” during an interview and within the context of a woman’s
    “discussion about her fitness for the position,” the remarks constituted direct evidence of
    discrimination. 
    Id. at 1217
    ; see also 
    id.
     (“The content of [the interviewer’s] statements,
    the interview context, and the temporal proximity to the adverse employment decision
    directly link the discriminatory statements to his decision not to promote Ms. Tabor.”).
    But by contrast, in Vaughn v. Epworth Villa we determined a plaintiff had not
    shown direct evidence of retaliation where her employer asserted “it terminated her
    because she provided unredacted medical records to the EEOC.” 
    537 F.3d at 1154
    . We
    explained, “one can easily interpret [the employer’s] statements benignly to mean that it
    would have terminated [the plaintiff] for intentionally disclosing unredacted medical
    records to any third party,” an act which “would have been contrary to the [employer’s]
    policies and procedures, and ostensibly, the law.” 
    Id. at 1155
    . Because there was a benign
    explanation, the statement was not direct evidence of retaliation. 
    Id.
     at 1154–55.
    McDonnell Douglas Framework
    The McDonnell Douglas “three-step burden-shifting framework” is used “to
    evaluate whether circumstantial evidence of discrimination presents a triable issue.”
    Fassbender, 890 F.3d at 884; see also Bekkem, 915 F.3d at 1267 (explaining the
    McDonnell Douglas framework applies to retaliation claims). First, the plaintiff must
    17
    establish a prima facie case. For a discrimination claim, this entails showing, by a
    preponderance of the evidence “that [he] is a member of a protected class, [who] suffered
    an adverse employment action, and the challenged action occurred under circumstances
    giving rise to an inference of discrimination.” Bennett v. Windstream Commc’ns, Inc.,
    
    792 F.3d 1261
    , 1266 (10th Cir. 2015). For a retaliation claim, the plaintiff “must show
    (1) that [he] engaged in protected opposition to discrimination, (2) that a reasonable
    employee would have found the challenged action materially adverse, and (3) that a
    causal connection existed between the protected activity and the materially adverse
    action.” Bekkem, 915 F.3d at 1267 (quotation marks omitted).
    The burden of production then shifts to the defendant, who must articulate a
    legitimate, nondiscriminatory or nonretaliatory reason for its actions. Bennett, 792 F.3d at
    1266; Bekkem, 915 F.3d at 1267. If the defendant does so, the burden shifts back to the
    plaintiff “to show that the defendant’s explanation was merely pretextual.” Bennett, 792
    F.3d at 1266. “A plaintiff can meet this burden to show pretext in either of two ways:
    (1) by showing that the proffered reason is factually false or (2) by showing that
    discrimination was a primary factor in the employer’s decision.” Tabor, 703 F.3d at
    1218. This latter showing is often accomplished by demonstrating the proffered reasons
    “were so incoherent, weak, inconsistent, or contradictory that a rational factfinder could
    conclude the reasons were unworthy of belief.” Bekkem, 915 F.3d at 1268 (quotation
    marks omitted). But “[m]ere conjecture that the employer’s explanation is a pretext for
    intentional discrimination is an insufficient basis for denial of summary judgment.” Id.
    (quotation marks omitted).
    18
    C. The AU Position
    Direct Evidence
    In providing feedback to Mr. Thomas on his interview for the AU position,
    Mr. Radliff said that in the future, “I might not need a leader, I might have a bunch of
    alphas over there.” App., Vol. III at 647. The district court held this was not direct
    evidence of discrimination on the basis of sex because the comment “d[id] not explicitly
    state anything discriminatory about [Mr. Thomas’s] failure to conform to male sex
    stereotypes.” Id. at 719. We agree with the district court.
    As we require for direct evidence, there is a nexus between the statement and the
    adverse employment action: Mr. Radliff was explaining to Mr. Thomas why Mr. Thomas
    was not offered the AU position. See Tabor, 703 F.3d at 1216. But nexus alone is not
    enough. Tabor explains “if the content and context of a statement allow it to be plausibly
    interpreted in two different ways—one discriminatory and the other benign—the
    statement does not qualify as direct evidence.” Id. Mr. Thomas’s argument on appeal is,
    essentially, that Tabor cannot mean what it says and we are not bound to follow it
    because the relevant statement is dicta. Mr. Thomas further asserts that Tabor is at odds
    with Price Waterhouse v. Hopkins, 
    490 U.S. 228
     (1989), and Perry v. Woodward, 
    199 F.3d 1126
     (10th Cir. 1999), if interpreted to mean an ambiguous statement is not direct
    evidence of discrimination. For the reasons we now discuss, we are not persuaded.
    First, this panel is bound to reject Mr. Thomas’s argument. In Vaughn v. Epworth
    Villa, this court held a statement was not direct evidence of retaliation because it could be
    interpreted benignly. 
    537 F.3d at
    1154–55. So, even if the statement in Tabor were dicta,
    19
    our holding in Vaughn is not. And Mr. Thomas directs us to no prior-in-time inconsistent
    holding of this court, subsequent en banc decision of this court departing from Vaughn, or
    intervening decision of the Supreme Court casting doubt on Vaughn’s holding.
    Accordingly, we must apply Vaughn here. See Crowson v. Washington County, 
    983 F.3d 1166
    , 1188–91 (10th Cir. 2020) (holding a panel of this court is bound by an earlier-in-
    time published holding, absent an intervening inconsistent en banc or Supreme Court
    decision).
    Nor does our precedent conflict with the Supreme Court’s decision in Price
    Waterhouse. There, the Court noted several “clear signs” of discrimination where an
    inference was necessary: male partners advised a female employee to take “a course at
    charm school” and criticized “her use of profanity.” 
    490 U.S. at 235
     (plurality opinion).
    Even if we assume these comments are similar to the “alphas” statement here because an
    inference is needed to determine the comments are motivated by sex stereotypes, we are
    not persuaded Mr. Thomas can prevail. As the district court explained, the Supreme
    Court “never considered whether those statements—alone—constituted direct evidence,”
    given that the Supreme Court also said “the evidentiary ‘coup de grace’ was that a
    partner told the female manager that to improve her chances for partnership, she should
    ‘walk more femininely, talk more femininely, dress more femininely, wear make-up,
    have her hair styled, and wear jewelry.’” App., Vol. III at 719–20 (quoting Price
    Waterhouse, 
    490 U.S. at 235
     (plurality opinion)). Mr. Thomas does not explain why the
    district court’s decision is inconsistent with Price Waterhouse despite these significant
    differences. Nor does he point to evidence in this case that is the equivalent of the Price
    20
    Waterhouse “evidentiary ‘coup de grace.’” 
    Id.
     Accordingly, we do not read Price
    Waterhouse as precluding the district court’s holding here.
    Mr. Thomas next argues “Perry . . . permitted plaintiff[s] to show direct evidence
    with ‘allegedly discriminatory statements.’” Appellant Br. at 21 (emphasis in Appellant
    Br.) (quoting Perry, 
    199 F.3d at 1134
    ). In his view, an “‘allegedly’ discriminatory
    statement” is different from “an unambiguously discriminatory statement.” Reply Br. at
    7. That is, Mr. Thomas equates “allegedly” as used in Perry, as synonymous with a
    statement supporting either a discriminatory or a benign meaning. But the language
    Mr. Thomas relies upon from Perry is a quotation from Cone v. Longmont United
    Hospital Ass’n, 
    14 F.3d 526
    , 531 (10th Cir. 1994). Perry, 
    199 F.3d at 1134
    . It is not
    surprising that we used the word “allegedly” in Cone because it was unclear whether the
    statements there had been made at all. 
    14 F.3d at 531
     (“Since a summary judgment
    decision is under review, we will assume that indeed [the relevant actors] made these
    comments in the contexts asserted by [the plaintiff].”). Regardless, Cone and Perry were
    decided on other grounds—in both cases, we held the comments did not have a sufficient
    nexus to constitute direct evidence of discrimination. Id.; Perry, 
    14 F.3d at
    1134–35.
    Mr. Thomas concedes on appeal that the “alphas” comment can be interpreted as
    non-discriminatory. He is right to do so. While a trier of fact could conclude the word
    “alpha” is laden with gender-based connotations, the statement nonetheless can be
    plausibly interpreted as benignly referencing leadership qualities. Accordingly, the
    district court was correct when it concluded the comment does not constitute direct
    evidence of discrimination. See Vaughn, 
    537 F.3d at
    1154–55.
    21
    McDonnell Douglas Framework
    As there is no direct evidence of discrimination, we turn to the McDonnell
    Douglas burden-shifting framework. Like the district court, we assume without deciding
    that Mr. Thomas’ claim Farmers discriminated against him because he did not conform to
    male sex stereotypes establishes a prima facie case of discrimination on the basis of sex.4
    And Mr. Thomas concedes that Farmers met its burden of proffering a legitimate,
    nondiscriminatory reason for not offering him the AU position—namely, that the two
    people selected were more qualified than he. Our analysis therefore focuses on whether
    Mr. Thomas has demonstrated pretext.
    Mr. Thomas argues he demonstrated pretext because: (1) there are inconsistencies
    in Farmers’ proffered explanation, including Mr. Radliff noting Mr. Thomas had not
    4
    On appeal, Mr. Thomas argues that his sexual orientation is another way in
    which he was discriminated against with respect to the AU position. The Supreme Court
    recently ruled that “it is impossible to discriminate against a person for being homosexual
    . . . without discriminating against that individual based on sex.” Bostock v. Clayton
    County, 
    140 S. Ct. 1731
    , 1741 (2020). But Mr. Thomas cannot succeed on this theory for
    several reasons. First, this claim was not raised in the complaint. Lawmaster v. Ward, 
    125 F.3d 1341
    , 1351 n.4 (10th Cir. 1997) (holding this court focuses on the claims in the
    complaint). Indeed, the operative complaint makes no mention of Mr. Thomas’s sexual
    orientation. Second, there is no genuine dispute that Mr. Radliff was unaware of
    Mr. Thomas’s sexual orientation when he filled the AU positions. See App., Vol. II at
    378 (Mr. Thomas controverting the statement that Mr. “Radliff did not know
    [Mr. Thomas] was gay” only by pointing to evidence that Mr. Radliff learned
    Mr. Thomas was gay after the complaint was filed—which was after Mr. Radliff selected
    other candidates for the AU positions). Thus, even if Mr. Thomas could raise this theory
    now, it would necessarily fail. See Singh v. Cordle, 
    936 F.3d 1022
    , 1043 (10th Cir. 2019)
    (holding, in the retaliation context, that an inference of retaliation could not be drawn
    where no evidence showed the decisionmakers were aware of the plaintiff engaging in
    protected action). Third, as we explain, Mr. Thomas has not shown the proffered
    nondiscriminatory reasons were pretextual.
    22
    previously developed a relationship with the hiring manager (Mr. Radliff), Mr. Radliff
    claiming leadership was a qualification for the position despite the position not being a
    leadership position, and Mr. Radliff checking the box that Mr. Thomas demonstrated
    teamwork and leadership; and (2) Mr. Radliff’s desire to provide feedback in person,
    which Mr. Thomas suggests could allow a jury to infer Mr. Radliff knew his feedback
    was improper. Mr. Thomas also argues the district court improperly analyzed these
    reasons individually rather than collectively.
    Our review of the district court’s decision indicates it properly concluded the
    inconsistencies Mr. Thomas alleged, taken together, are insufficient to demonstrate
    pretext. First, Mr. Radliff requesting an in-person meeting does not give rise to a
    reasonable inference of discrimination. See Riggs v. Airtran Airways, Inc., 
    497 F.3d 1108
    , 1117 (10th Cir. 2007) (noting at summary judgment a court must determine
    whether the nonmoving party has adduced sufficient evidence to allow the jury to draw
    an inference). We have explained that an inference is unreasonable—that is, it is
    speculation—where it “renders [the factfinder’s] findings a guess or mere possibility.”
    Pioneer Centres, 858 F.3d at 1334 (alteration in original) (quotation marks omitted).
    Here, a jury would have to make two speculative leaps to hold Farmers liable: it would
    first need to assume the reason Mr. Radliff wanted to meet in person was to avoid a
    written record, and then also assume Mr. Radliff wished to avoid a written record because
    he “knew there was something improper about [his] reasons.” Appellant Br. at 30.
    Because no evidence suggests either conclusion would be more than a guess, the district
    court properly rejected this as baseless speculation, rather than a proper inference.
    23
    Second, no reasonable jury could find Mr. Radliff did not hire Mr. Thomas for the
    AU position because Mr. Thomas did not have sufficient prior interactions with
    Mr. Radliff. The audio recording of the April 23, 2018, meeting reveals that when
    Mr. Radliff raised the importance of interactions with hiring managers, he was providing
    advice “for future reference.” ECF No. 61-10 3:00–3:50. Thus, that advice cannot
    undermine the reasons provided for not selecting Mr. Thomas for one of the AU
    positions.
    Third, there is no genuine dispute that while the AU position was not posted as a
    leadership position, Mr. Radliff viewed leadership as a desirable quality in the
    candidates. Indeed, the guide for the interviews listed leadership as an area to be explored
    with the candidates. Further, checking the box that Mr. Thomas demonstrated leadership
    does not indicate he exhibited the desired skillset more than the successful candidates did.
    Taken together, Mr. Thomas’s speculative reasons do not constitute evidence from
    which a rational trier of fact could reasonably infer pretext. We therefore affirm the grant
    of summary judgment on the AU position discrimination claim.
    D. Final Written Notice
    Direct Evidence
    Mr. Thomas points to a statement from Ms. Canton’s deposition as direct evidence
    of retaliation. Ms. Canton testified:
    I felt as though [Mr. Thomas’s] concerns were resolved after we had gone
    through the providing information to him from Talent Acquisition offering
    to meet with him and [Mr. Shelton] to discuss further. Ultimately, he did
    end up on a final warning, but he had the open door with . . . his director, so
    24
    based off of [the director] sharing with me how that conversation went, I
    felt as those concerns were resolved.
    App., Vol. II at 500–01.
    Direct evidence in this context must “prove[] the existence of a fact in issue
    without inference or presumption.” Fassbender, 890 F.3d at 883 (quotation marks
    omitted). Ms. Canton’s testimony does not meet that standard. Even assuming
    Ms. Canton’s testimony meant the final warning resolved Mr. Thomas’s complaint, the
    jury would be left to infer whether Mr. Thomas’s complaint happened to be resolved
    because Farmers issued him a final warning based on his performance issues or whether
    Farmers “resolved” his complaint by issuing the final warning. Ms. Canton’s testimony
    says nothing about this question and is therefore not direct evidence of retaliation.
    Mr. Thomas argues that our precedent limits the instances in which the need for an
    inference prevents a statement from being “direct evidence” to only the precise
    circumstances of Riggs: “the inference that because a decision maker holds a certain bias
    towards a group, his adverse action towards a member of the group was made because of
    that bias.” Appellant Br. at 34. According to Mr. Thomas, statements requiring an
    inference constitute “direct” evidence in all other circumstances. Mr. Thomas
    misapprehends Riggs, however, and has failed to provide a citation to any decision in
    which we have treated evidence as direct when its probative value depends upon an
    inference. But even if the forbidden category of inferences were as narrow as
    Mr. Thomas suggests, he could not prevail.
    25
    The inference Mr. Thomas advances is that because he made an internal complaint
    about not being offered a job within the company, and the final warning prevented him
    from seeking an internal position, we can infer the final warning was retaliatory. This is
    similar to inferring that, because a decisionmaker had a bias and a person belonging to a
    group against whom he was biased suffered an adverse employment action, the adverse
    employment action was because of that bias. In sum, the inference necessary here is
    analogous to the type of inference forbidden in Riggs. The district court did not err in
    holding that Ms. Canton’s statement is not direct evidence of retaliation.
    McDonnell Douglas Framework
    Again, we must turn to circumstantial evidence and the McDonnell Douglas
    framework. Farmers concedes the “proximity in timing” between the internal complaint
    and the final warning—three weeks—“is likely sufficient to establish a prima facie case”
    of retaliation. Appellee Br. at 42. And Mr. Thomas concedes Farmers met its burden of
    articulating a nonretaliatory reason for issuing the final warning by offering evidence that
    it issued the final warning due to Mr. Thomas’s insubordination, lack of professionalism,
    and failure to improve in response to feedback. Accordingly, the parties again engage on
    the issue of pretext.
    Mr. Thomas argues evidence of pretext includes: (1) the temporal proximity
    between the final warning and the internal complaint; (2) the inconsistency between his
    supervisors’ criticisms that he was not accepting or applying feedback and their praise for
    him being open to coaching; (3) the absence of any complaints from his coworkers to
    support the claim he was creating a negative work environment; (4) Mr. Shelton’s
    26
    issuance of a final warning without first using lesser discipline; and (5) Mr. Shelton’s
    inconsistent behavior regarding Mr. Thomas.5 Mr. Thomas also contends the district
    court erred by taking his arguments individually rather than as a whole.
    The fact that Mr. Thomas sometimes accepted feedback and demonstrated
    occasional improvement does not change that the record is replete with instances of his
    failure to do so, including during the May 17, 2018, phone call and meeting. Similarly,
    Mr. Shelton’s behavior toward Mr. Thomas was not inexplicable or inconsistent. After
    Mr. Shelton provided feedback to Mr. Thomas on numerous occasions, Mr. Shelton
    informed his own supervisor that the coaching phase was done: “now I’m in an
    observation period to see if [Mr. Thomas] responds to the coaching or keeps with his
    ways and this will determine my next steps of corrective action.” App., Vol. II at 319.
    Although Mr. Shelton praised Mr. Thomas on the occasions he accepted coaching,
    Mr. Shelton acknowledged that only future observation would reveal whether
    Mr. Thomas “keeps with his ways,” warranting further “corrective action.” There is
    nothing inconsistent in these statements. When the events of May 17, 2018, showed
    Mr. Thomas had not responded to coaching, Mr. Shelton took “next steps of corrective
    5
    Mr. Thomas also argues that the nature of a final warning, which prevented him
    from applying for other internal positions, constitutes circumstantial evidence that the
    discipline was retaliatory. But he did not raise this argument before the district court. See
    App., Vol. II at 421–24 (Mr. Thomas’s response in opposition to summary judgment, not
    making this argument). We therefore do not consider it. Strauss v. Angie’s List, Inc., 
    951 F.3d 1263
    , 1266 n.3 (10th Cir. 2020) (“Generally, this court does not consider arguments
    raised for the first time on appeal.”).
    27
    action.” In short, no rational trier of fact could agree with Mr. Thomas that Mr. Shelton’s
    statements are so inconsistent as to show pretext.
    Next, Mr. Thomas contends that because none of his coworkers complained about
    his behavior, Mr. Shelton’s statement that Mr. Thomas was creating a negative working
    environment is evidence of pretext. Again, Mr. Thomas merely speculates that the
    absence of employee complaints demonstrates Mr. Shelton did not believe Mr. Thomas
    was creating a negative work environment. Even in the absence of complaints,
    Mr. Shelton could perceive Mr. Thomas’s attitude as a bad influence on other employees.
    And Mr. Thomas offers no evidence suggesting Mr. Shelton did not sincerely hold that
    belief. See DePaula v. Easter Seals El Mirador, 
    859 F.3d 957
    , 970–71 (10th Cir. 2017)
    (holding that to be worthy of credibility the employer’s reason need not be objectively
    correct, but rather the employer must subjectively believe the reason).
    Nor could a factfinder reasonably infer only from the timing and the severity of
    punishment that Mr. Shelton’s reasons were pretextual. See Bird v. West Valley City, 
    832 F.3d 1188
    , 1204 (10th Cir. 2016) (“[E]ven though the timing leading up to an employee’s
    termination is evidence of pretext, it is not sufficient standing alone to establish pretext.”
    (emphases in original) (citation omitted)). The record reflects Mr. Shelton had been
    coaching Mr. Thomas about his telephone demeanor since March, with no lasting
    success. Mr. Shelton also documented Mr. Thomas’s insubordinate behavior immediately
    prior to the final warning. Under these circumstances, the decision to issue a final
    warning does not support an inference of pretext. Although Mr. Shelton could have
    pursued lighter discipline, he was not required to do so. See Timmerman v. U.S. Bank,
    28
    N.A., 
    483 F.3d 1106
    , 1120 (10th Cir. 2007) (holding, in an age discrimination case, where
    “progressive discipline was entirely discretionary” and the employer “did not ignore any
    established company policy in its choice of sanction, the failure to implement progressive
    discipline [was] not evidence of pretext”); Dyer v. Lane, 564 F. App’x 391, 395 (10th
    Cir. 2014) (unpublished) (same, in a Title VII discrimination case). We therefore affirm
    the grant of summary judgment on the retaliation claim regarding the final warning.
    E. Termination
    Mr. Thomas relies solely on circumstantial evidence to support his claim that
    Farmers terminated him in retaliation for protected activity. We therefore analyze his
    claim only under the McDonnell Douglas framework. Like the district court, we assume
    without deciding that Mr. Thomas has made out a prima facie case of retaliation. And
    Mr. Thomas concedes Farmers met its burden of articulating a nonretaliatory reason for
    his termination—namely, his handling of the October 22, 2018, call and his inability to
    accept feedback. So, here too, our analysis narrows to the issue of pretext.
    Mr. Thomas argues his handling of the October 22, 2018, call was a pretextual
    reason for Farmers terminating his employment because (1) Mr. Thomas’s offer of a
    supervisor callback was sufficient, (2) Mr. Thomas followed Farmers’ policy on
    backdating, (3) despite Mr. Sims’s citing the final warning in the memorandum
    recommending termination, the final warning did not discipline Mr. Thomas for failing to
    bring a call to his supervisor’s attention, and (4) Mr. Sims initially decided not to
    terminate Mr. Thomas, instead telling Mr. Thomas the feedback should be applied going
    forward. Mr. Thomas also contends the termination memorandum’s statement that he was
    29
    fired because of his inability to accept feedback is inconsistent because the recording of
    the October 24, 2018, meeting showed he was receptive to feedback, and he had received
    substantial praise for accepting feedback in the past.
    The first three arguments about the October 22, 2018, call all fail for the same
    reason: the legitimate, nondiscriminatory reason offered for termination was not the merit
    of Mr. Thomas’s substantive position on the call, but rather Mr. Thomas’s tone with the
    agent and his subsequent unwillingness to accept feedback about the call. In the
    memorandum regarding termination, Mr. Sims indicated Mr. Thomas “showed no
    resilience during the coaching session as to what could have been improved or changed
    during the” October 22, 2018, call. App., Vol. II at 335. The memorandum identifies
    Mr. Sims’s other primary concern as Mr. Thomas’s “inability to . . . apply emotional
    resilience and professional [sic] while interacting with . . . agents.” 
    Id.
    Nowhere has Farmers asserted that it terminated Mr. Thomas for refusing to
    backdate a discount. Regarding Mr. Thomas’s failure to alert his supervisor about the
    call, the record is clear that Mr. Sims expected Mr. Thomas to do so. Whether or not
    Mr. Thomas was required to inform Mr. Sims under Farmers policy is immaterial—he
    does not meaningfully contest the sincerity of Mr. Sims’s belief. “Evidence that the
    employer should not have made the termination decision—for example, that the employer
    was mistaken or used poor business judgment—is not sufficient to show that the
    employer’s explanation is unworthy of credibility.” DePaula, 859 F.3d at 970–71
    (internal quotation marks omitted). Relatedly, while the final warning did not involve a
    failure to bring a call to a supervisor’s attention, the final warning disciplined
    30
    Mr. Thomas for exhibiting inappropriate behavior toward an agent seeking assistance on
    a service call and for being unreceptive to feedback. These were the same issues that
    Mr. Sims cited in support of Mr. Thomas’s termination. We agree with the district court
    that the circumstances are not so dissimilar as to suggest the reasons for termination were
    pretextual.
    Mr. Thomas next argues he was receptive to feedback in the October 24, 2018,
    meeting, relying on his summary judgment response and the recording of the meeting.
    But the issue is whether a reasonable jury could find that Mr. Sims did not sincerely view
    Mr. Thomas as being unreceptive to feedback. DePaula, 859 F.3d at 970–71. Such a
    finding is not supported by the record evidence. In Mr. Thomas’s view, he said “okay”
    receptively to several points of feedback during the meeting. But the recording of the
    meeting reveals numerous instances of Mr. Thomas disagreeing with Mr. Sims’s and
    Ms. Mazzetta’s feedback and characterization of the call. Indeed, near the end of the
    meeting, Ms. Mazzetta says: “I feel like there’s a lot of pushback and you’re not trying to
    see that right now, so we’re wasting a lot of time. So I think that maybe come back to it
    later when you’re ready to talk to [Mr. Sims] about it and say, ‘you know what, I could
    have improved in that.’” ECF No. 61-9 33:02–33:14. No rational jury could conclude
    after listening to the recording of the discussion that Mr. Sims’s concern about
    Mr. Thomas not accepting feedback was pretextual.
    Mr. Thomas’s final argument is that Mr. Sims had decided not to terminate him at
    the end of the October 24 meeting, and that nothing after that meeting is offered as a
    reason for termination. It is true Mr. Sims closed the meeting by saying “This is a
    31
    coaching opportunity. It’s something for you to listen to, to reflect on, to hear the
    feedback that [we] . . . have provided and apply that to those calls going forward, so we
    don’t encounter a situation like this.” Id. at 35:37–35:54. Thus, it is possible Mr. Sims
    had not yet decided what to do about Mr. Thomas when the meeting concluded. But as
    Farmers maintains, “there is [also] no evidence in the record that [Mr.] Sims had decided
    at the end of the . . . meeting not to terminate” Mr. Thomas. Appellee Br. at 54. The
    district court noted Mr. Sims’s statement “suggests no imminent termination” but because
    the termination “was based, in part, on [Mr. Thomas’s] behavior in [that] meeting,
    [Mr.] Sims’s comment is insufficient to support a finding of pretext.” App., Vol. III at
    741. Even assuming Mr. Sims had not yet decided to fire Mr. Thomas at the end of the
    October 24 meeting, nothing about that indecision supports a finding that the reasons
    given for termination when the decision was made were pretextual.
    Mr. Thomas claims the jury could reasonably infer that Mr. Sims changed his
    mind and fired Mr. Thomas because Mr. Sims learned about the lawsuit after the October
    24 meeting. He bases this on his testimony that he observed Ms. Canton stop by
    Mr. Sims’s desk. To make that inference, though, the jury would have to conclude
    Ms. Canton went to Mr. Sims’s desk (1) for the purpose of informing Mr. Sims about
    Mr. Thomas filing this lawsuit and (2) after Mr. Thomas’s October 24 meeting (which
    ended at 11:48 a.m., see ECF No. 61-9 36:14–36:15). Both conclusions would require the
    jury to speculate.
    The evidence establishes only that Ms. Canton was one of three people at the
    Olathe office who might receive notice of a lawsuit. Nothing demonstrates she in fact
    32
    received this lawsuit, and she denies that she did. Mr. Thomas suggests it is more likely
    that Ms. Canton was the employee who received the lawsuit because of her involvement
    in the case, but he offers no evidence in support, only speculation. And even if the jury
    could conclude Ms. Canton eventually would receive the lawsuit, it would be pure
    speculation to conclude she received it by October 25, 2018.
    As for timing, the evidence proffered by Mr. Thomas shows Ms. Canton went to
    Mr. Sims’s desk sometime on the 24th or 25th of October, but not which day, or whether
    it was before or after his meeting with Mr. Sims. Accordingly, even if the evidence
    suggests Mr. Sims changed his mind about terminating Mr. Thomas’s employment, no
    rational jury could find his reasons were pretextual.6 We therefore affirm the grant of
    summary judgment on Mr. Thomas’s claim of retaliatory termination.
    III.   CONCLUSION
    We AFFIRM.
    Entered for the Court
    Carolyn B. McHugh
    Circuit Judge
    6
    Mr. Thomas also argues that because the final warning was a but-for cause of
    Farmers’ decision to terminate his employment, if the final warning was retaliatory, his
    termination was as well. Because we hold that Mr. Thomas has failed to show the
    issuance of the final warning was retaliatory, section II.D.2, supra, this argument
    necessarily fails.
    33