Burnett v. Mortgage Electronic Registration Systems, Inc. , 706 F.3d 1231 ( 2013 )


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  •                                                                       FILED
    United States Court of Appeals
    Tenth Circuit
    February 1, 2013
    Elisabeth A. Shumaker
    PUBLISH                        Clerk of Court
    UNITED STATES COURT OF APPEALS
    TENTH CIRCUIT
    CHARLENE BURNETT,
    Plaintiff-Appellant,
    v.
    No. 09-4216
    MORTGAGE ELECTRONIC
    REGISTRATION SYSTEMS, INC.;
    JAMES H. WOODALL,
    Defendants-Appellees.
    Appeal from the United States District Court
    for the District of Utah
    (D.C. No. 1:09-CV-00069-DAK)
    Brian W. Steffensen of Salt Lake City, Utah, for Plaintiff-Appellant.
    Peter J. Salmon of Pite Duncan LLP, San Diego, California, for Defendant-
    Appellee James H. Woodall.
    Before LUCERO, SEYMOUR, and TYMKOVICH, Circuit Judges.
    SEYMOUR, Circuit Judge.
    Charlene Burnett filed this action against James H. Woodall, Mortgage
    Electronic Registration Systems, Inc., and fifty unnamed individuals. The
    complaint asserted violations of the Fair Debt Collection Practices Act (FDCPA),
    
    15 U.S.C. § 1692
     et seq., the Utah Consumer Sales Practices Act (USCPA), 
    Utah Code Ann. § 13-11-1
     et seq., and related claims arising out of the foreclosure of
    her home. Ms. Burnett appeals the district court’s dismissal of her complaint
    under Fed. R. Civ. P. 12(b)(6). Exercising jurisdiction under 
    28 U.S.C. § 1291
    ,
    we affirm.
    I.
    In April 2007, Ms. Burnett purchased a home in Weber County, Utah. 1 To
    finance this purchase, she obtained a loan from Academy Mortgage Corp. She
    1
    We derive the facts from Ms. Burnett’s complaint and three exhibits
    attached to Mr. Woodall’s memorandum in support of his motion to dismiss the
    complaint. The three exhibits are the trust deed signed by Ms. Burnett, a
    Substitution of Trustee form appointing Mr. Woodall as successor trustee under
    the trust deed, and a Notice of Default filed by Mr. Woodall concerning Ms.
    Burnett’s default under the trust deed. The district court relied upon all three
    documents in resolving the motion to dismiss. Ms. Burnett referenced the
    documents in her complaint but did not include them as attachments. “Generally,
    a district court must convert a motion to dismiss into a motion for summary
    judgment when matters outside the pleadings are relied upon.” Utah Gospel
    Mission v. Salt Lake City Corp., 
    425 F.3d 1249
    , 1253 (10th Cir. 2005). “We have
    recognized however, that a document central to the plaintiff’s claim and referred
    to in the complaint may be considered in resolving a motion to dismiss, at least
    where the document’s authenticity is not in dispute.” 
    Id. at 1253-54
    . Ms. Burnett
    does not dispute the authenticity of any of the three documents.
    -2-
    signed a promissory note for repayment of the loan and secured it with a trust
    deed to the property. The trust deed identified Ms. Burnett as “Borrower,”
    Academy Mortgage Corp. as “Lender,” Mortgage Electronic Registration
    Systems, Inc. (MERS) as “beneficiary . . . (solely as nominee for Lender and
    Lender’s successor and assigns),” and Mountain View Title & Escrow as
    “Trustee.” Aplt. App., vol. I at 38, 39. The trust deed also provided that MERS
    could foreclose on and sell Ms. Burnett’s property should she default on her
    payment obligations:
    Borrower understands and agrees that MERS holds only legal title to
    the interests granted by Borrower in this Security Instrument, but, if
    necessary to comply with law or custom, MERS (as nominee for
    Lender and Lender’s successors and assigns) has the right: to
    exercise any or all of those interests, including, but not limited to,
    the right to foreclose and sell the Property; and to take any action
    required of Lender including, but not limited to, releasing and
    canceling this Security Instrument.
    
    Id. at 40
     (emphasis added).
    Beginning in August 2008, Ms. Burnett defaulted on her obligations under
    the trust deed by failing to make the required minimum monthly payments. On
    November 21, 2008, MERS filed a Substitution of Trustee form in Weber County.
    The form provided notice that MERS appointed Mr. Woodall, a Utah attorney, as
    successor trustee under the trust deed. Mr. Woodall filed a Notice of Default that
    same day. Ms. Burnett subsequently demanded that Mr. Woodall release the
    Notice of Default but he refused, indicating he intended to proceed with a
    -3-
    trustee’s sale of her property. The sale occurred on May 19, 2009.
    On the day of the sale, Ms. Burnett filed this action against MERS, Mr.
    Woodall, and fifty unidentified individuals who were unknown to Ms. Burnett.
    She sought damages and declaratory relief for alleged violations of the FDCPA
    and the UCSPA, a breach of duty by Mr. Woodall, a claim predicated on
    § 57-1-31 of the Utah Code, which governs trust deeds, and a slander of title
    claim. Ms. Burnett did not serve MERS nor any of the unidentified individuals
    named as defendants.
    Mr. Woodall moved to dismiss the complaint for failing to state a claim
    upon which relief can be granted. See Fed. R. Civ. P. 12(b)(6). The district court
    granted the motion, dismissing all of Ms. Burnett’s claims against Mr. Woodall
    and dismissing the case with prejudice.
    II.
    A. PLEADING STANDARDS
    We review a district court’s dismissal under Rule 12(b)(6) de novo. Teigen
    v. Renfrow, 
    511 F.3d 1072
    , 1078 (10th Cir. 2007). We accept as true all
    well-pleaded factual allegations in the complaint and view them in the light most
    favorable to the plaintiff. Smith v. United States, 
    561 F.3d 1090
    , 1098 (10th Cir.
    2009). Under Rule 8(a)(2), a pleading must contain “a short and plain statement
    of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P.
    -4-
    8(a)(2). “To survive a motion to dismiss, a complaint must contain sufficient
    factual matter, accepted as true, to ‘state a claim to relief that is plausible on its
    face.’” Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678 (2009) (quoting Bell Atl. Corp. v.
    Twombly, 
    550 U.S. 544
    , 570 (2007)).
    Two working principles underlie this standard. “First, the tenet that a court
    must accept as true all of the allegations contained in a complaint is inapplicable
    to legal conclusions.” 
    Id.
     “Thus, mere ‘labels and conclusions,’ and ‘a formulaic
    recitation of the elements of a cause of action’ will not suffice; a plaintiff must
    offer specific factual allegations to support each claim.” Kan. Penn Gaming, LLC
    v. Collins, 
    656 F.3d 1210
    , 1214 (10th Cir. 2011) (quoting Twombly, 
    550 U.S. at 555
    ); see also Iqbal, 
    556 U.S. at 678
     (“[T]he pleading standard Rule 8 announces
    . . . demands more than an unadorned, the-defendant-unlawfully-harmed-me
    accusation.”). “Second, only a complaint that states a plausible claim for relief
    survives a motion to dismiss.” Iqbal, 
    556 U.S. at 679
    . “A claim has facial
    plausibility when the plaintiff pleads factual content that allows the court to draw
    the reasonable inference that the defendant is liable for the misconduct alleged.”
    
    Id. at 678
    . The complaint must offer sufficient factual allegations “to raise a right
    to relief above the speculative level.” Twombly, 
    550 U.S. at 555
    . Although
    “[s]pecific facts are not necessary” to comply with Rule 8(a)(2), the complaint
    must “‘give the defendant fair notice of what the . . . claim is and the grounds
    upon which it rests.’” Erickson v. Pardus, 
    551 U.S. 89
    , 93 (2007) (quoting
    -5-
    Twombly, 
    550 U.S. at 555
    ) (alteration in original).
    In observing that“[t]here is disagreement as to whether this new
    [Twombly/Iqbal] standard requires minimal change or whether it in fact requires a
    significantly heightened fact-pleading standard,” we concluded that
    the Twombly/Iqbal standard is a middle ground between heightened
    fact pleading, which is expressly rejected, and allowing complaints
    that are no more than labels and conclusions or a formulaic recitation
    of the elements of a cause of action, which the Court stated will not
    do. In other words, Rule 8(a)(2) still lives. Under Rule 8, specific
    facts are not necessary; the statement need only give the defendant
    fair notice of what the claim is and the grounds upon which it rests.
    Khalik v. United Air Lines, 
    671 F.3d 1188
    , 1191 (10th Cir. 2012) (internal
    quotations, ellipsis, citations, and alterations omitted).
    Determining whether a complaint states a plausible claim for relief is “a
    context-specific task that requires the reviewing court to draw on its judicial
    experience and common sense.” Iqbal, 
    556 U.S. at 679
    . This contextual
    approach means comparing the pleading with the elements of the cause(s) of
    action. Khalik, 671 F.3d at 1193. “[W]hile Plaintiff is not required to set forth a
    prima facie case for each element, she is required to set forth plausible claims”
    animating the elements of her causes of action. Id. Pleadings that do not allow
    for at least a “reasonable inference” of the legally relevant facts are insufficient.
    Iqbal, 
    556 U.S. at 678
    .
    We apply these principles to the allegations Ms. Burnett makes in her
    complaint to determine whether the district court erred in dismissing the action.
    -6-
    B. FDCPA
    The FDCPA was enacted, in part, to “eliminate abusive debt collection
    practices by debt collectors.” 
    15 U.S.C. § 1692
    (e). Ms. Burnett alleges that
    defendants violated the FDCPA in three ways in connection with foreclosing on
    her property: (1) by initiating a nonjudicial foreclosure without having a right to
    possess the property in violation of § 1692f(6)(A), (2) by making false
    representations in an attempt to collect a debt in violation of § 1692e, and (3) by
    failing to give her required notices in connection with an attempt to collect a debt
    in violation of § 1692g(a).
    1. Section 1692f(6)(A)
    The FDCPA prohibits a “debt collector” from “[t]aking or threatening to
    take any nonjudicial action to effect dispossession or disablement of property if
    . . . there is no present right to possession of the property claimed as collateral
    through an enforceable security interest.” 15 U.S.C. § 1692f(6)(A). The Act
    defines a “debt collector” as:
    any person who uses any instrumentality of interstate commerce or
    the mails in any business the principal purpose of which is the
    collection of any debts, or who regularly collects or attempts to
    collect, directly or indirectly, debts owed or due or asserted to be
    owed or due another. . . . For the purpose of section 1692f(6) of this
    title, such term also includes any person who uses any
    instrumentality of interstate commerce or the mails in any business
    the principal purpose of which is the enforcement of security
    interests.
    -7-
    Id. § 1692a(6) (emphasis added). 2 “By the plain language of the statute,
    therefore, a person whose business has the principal purpose of enforcing security
    interests but who does not otherwise satisfy the definition of a debt collector is
    subject only to [15 U.S.C.] § 1692f(6).” Kaltenbach v. Richards, 
    464 F.3d 524
    ,
    527 (5th Cir. 2006). By its terms, § 1692f(6)(A) applies to trustees performing
    nonjudicial foreclosures.
    Mr. Woodall does not deny that he qualifies as a “debt collector” under
    § 1692f(6)(A), but he denies that Ms. Burnett’s complaint properly alleges he
    violated that section. The district court agreed and held that Mr. Woodall did not
    violate § 1692f(6)(A) because MERS was authorized under the trust deed to
    initiate foreclosure proceedings and to appoint Mr. Woodall as successor trustee
    to carry out the foreclosure when Ms. Burnett defaulted on her debt.
    Ms. Burnett seems to have several theories for why Mr. Woodall and the
    other defendants violated this provision of the FDCPA. Her primary argument is
    that MERS did not have authority under Utah law to act as a beneficiary, either at
    the origination of the loan or when it sold the loan to new lenders or as a part of a
    securitized trust. She relies on 
    Utah Code Ann. § 57-1-19
    (1), which defines the
    “beneficiary” of a trust deed as “the person named or otherwise designated in a
    2
    The FDPCA also lists six categories of entities excluded from the general
    definition of “debt collector.” 15 U.S.C. § 1692a(6)(A)-(F). Neither party
    suggests any of these exceptions apply to Mr. Woodall.
    -8-
    trust deed as the person for whose benefit a trust deed is given, or his successor in
    interest.” According to the allegations in Ms. Burnett’s complaint, MERS cannot
    be a beneficiary of the note because it has no ownership right in the note. As a
    result of MERS’s alleged lack of authority as beneficiary, she alleges, Mr.
    Woodall, as MERS’s assignee, did not have authority to foreclose on her
    property. He therefore violated the FDCPA when he foreclosed without having a
    present right to possess the property. See 15 U.S.C. § 1692f(6)(A).
    Ms. Burnett is correct that MERS is not a beneficiary as that term is
    defined in § 57-1-19(1) of the Utah statute, but MERS nonetheless had authority
    to appoint Mr. Woodall and foreclose on Ms. Burnett’s property. By signing the
    trust deed, Ms. Burnett acknowledged that MERS was “nominee for Lender and
    Lender’s successors and assigns,” Aplt. App., vol. I at 40, and that it could
    foreclose on the loan in response to a default in making payments. The trust deed
    expressly granted MERS “the right to foreclose and sell the Property.” Id. Ms.
    Burnett consented to these terms. The plain language of the trust deed
    undermines her argument that MERS lacked the authority to appoint Mr. Woodall
    as successor trustee for the purpose of foreclosing on her property.
    Ms. Burnett also contends any rights originally accorded to MERS in the
    trust deed were lost by transfer of the debt from the original lender to new lenders
    -9-
    or through securitization. 3 She argues MERS was legally required to obtain
    express authorization from any new principals prior to appointing Mr. Woodall
    for the purpose of initiating a nonjudicial foreclosure.
    This argument is foreclosed by our decision in Commonwealth Prop.
    Advocates, LLC v. Mortg. Elec. Registration Sys., Inc., 
    680 F.3d 1194
     (10th Cir.
    2011). In Commonwealth, we rejected the claim that MERS lost its authority to
    foreclose once the debt secured by a Utah trust deed had been securitized and sold
    on the open market. 
    Id. at 1204-05
    . Like the trust deed in this case, the trust
    deed in Commonwealth provided that “MERS (as nominee for Lender and
    Lender’s successors and assigns) has the right[] . . . to foreclose and sell the
    Property.” 
    Id. at 1202
     (internal quotation marks omitted). We observed that the
    Utah Court of Appeals had concluded this language authorizes MERS to initiate
    foreclosure proceedings against the collateral even after the underlying debt has
    been resold. See 
    id. at 1203-04
     (discussing Commonwealth Prop. Advocates v.
    Mortg. Elec. Registration Sys., Inc., 
    263 P.3d 397
    , 399, 402 (Utah Ct. App. 2011),
    cert. denied, 
    268 P.3d 192
     (Utah 2011)). The Utah Court of Appeals explained
    that Utah state law
    3
    As we noted in Commonwealth Prop. Advocates, LLC v. Mortg. Elec.
    Registration Sys., Inc., 
    680 F.3d 1194
    , 119 n.2 (10th Cir. 2011), “[the] process of
    pooling loans and selling them to investors on the open market is known as
    securitization. MERS facilitates the securitization process by allowing
    promissory notes to be transferred without costly recordation in the local land
    records.”
    -10-
    does nothing to prevent MERS from acting as nominee for Lender
    and Lender’s successors and assigns when it is permitted by the Deed
    of Trust. . . . [W]e do not interpret the statute as preventing,
    implying, or somehow indicating that the original parties to the Note
    and Deed of Trust cannot validly contract at the outset to have
    someone other than the beneficial owner of the debt act on behalf of
    that owner to enforce rights granted in the security instrument . . . .
    Commonwealth Prop. Advocates, 
    263 P.3d at
    403 (citing 
    Utah Code Ann. § 37-1-35
    ) (internal quotation marks and alterations omitted). Deferring to the
    state court decision, we concluded that even assuming securitization had
    “deprive[d] Defendants of their implicit power to foreclose as holders of the trust
    deeds, the trust deeds explicitly granted Defendants the authority to foreclose.”
    Commonwealth, 680 F.3d at 1204-05.
    As in Commonwealth, the trust deed here explicitly allowed MERS to
    foreclose on Ms. Burnett’s property. Accordingly, Mr. Woodall, as MERS’s
    assignee, was also so authorized. Because he thereby had a present right to
    possession of the property, Mr. Woodall did not violate § 1692f(6)(A) of the
    FDCPA by initiating nonjudicial foreclosure proceedings. See 15 U.S.C.
    § 1692f(6)(A). 4
    4
    Ms. Burnett makes several new allegations on appeal asserting that MERS
    unlawfully used “robo-signing” in its appointment of Mr. Woodall as substitute
    trustee. She contends the district court should have given her leave to amend her
    complaint to add these allegations. But Ms. Burnett failed to raise these
    arguments in the district court and never requested leave to amend her complaint.
    Where a plaintiff does not move for permission to amend the complaint, the
    district court commits no error by not granting such leave. Calderon v. Kansas
    Dep’t of Soc. & Rehab Svcs., 
    181 F.3d 1180
    , 1185-87 (10th Cir. 1999); Glenn v.
    (continued...)
    -11-
    2. Sections 1692e and 1692g
    Outside of the limited context of § 1692f(6)(A), the FDCPA defines a “debt
    collector” to include “any person . . . who regularly collects or attempts to collect
    . . . debts owed or due or asserted to be owed or due another.” 15 U.S.C.
    § 1692a(6) (emphasis added). Ms. Burnett alleges, with no specifics, that Mr.
    Woodall regularly collects debts in addition to enforcing security interests. See
    Kaltenbach, 
    464 F.3d at 529
     (a person who satisfies § 1692a(6)’s general
    definition by regularly collecting debts owed to another is a “debt collector”
    subject to the entire FDCPA, even when enforcing a security interest).
    Ms. Burnett contends her complaint sets forth sufficient allegations to
    establish that Mr. Woodall violated §§ 1692e and 1692g of the FDCPA in
    connection with the foreclosure. Section 1692e prohibits a “debt collector” from
    using “any false, deceptive, or misleading representation or means in connection
    with the collection of any debt.” 15 U.S.C. § 1692e (emphasis added). Section
    1692g requires that “[w]ithin five days after the initial communication with a
    consumer in connection with the collection of any debt, a debt collector shall . . .
    send the consumer a written notice containing” certain information about the debt,
    4
    (...continued)
    First Nat’l Bank in Grand Junction, 
    868 F.2d 368
    , 371 (10th Cir. 1989). We
    decline to consider these new allegations because they were not raised below. See
    McDonald v. Kinder-Morgan, Inc., 
    287 F.3d 992
    , 999 (10th Cir. 2002) (“It is
    clear in this circuit that absent extraordinary circumstances, we will not consider
    arguments raised for the first time on appeal.”).
    -12-
    including the amount of the debt and to whom the debt is owed. 15 U.S.C.
    § 1692g(a) (emphasis added). Thus, to adequately state a claim, Ms. Burnett’s
    complaint must allege sufficient facts to plausibly suggest that Mr. Woodall is a
    debt collector whose efforts to collect a debt from Ms. Burnett, a consumer,
    violated these provisions of the FDCPA. The parties disagree about whether Ms.
    Burnett’s complaint adequately alleges that Mr. Woodall is a “debt collector” who
    acted “in connection with the collection of a debt” for purposes of the FDCPA.
    We have not yet decided whether a nonjudicial foreclosure may itself
    qualify as debt collection under these provisions of the FDCPA. Cases from other
    circuits have analyzed this issue in varying fashions, as we described in Maynard
    v. Cannon, 401 F. App’x 389, 395-96 (10th Cir. 2010) (unpublished). See also
    Richard D. Gage, A R EMEDY F ORECLOSED ? M ORTGAGE F ORECLOSURE AND THE
    F AIR D EBT C OLLECTION P RACTICES A CT , 
    81 Fordham L. Rev. 283
     (2012).
    Although Maynard is unpublished and therefore not precedential, we find its
    discussion of this issue thorough and persuasive and we adopt it here.
    As we explained in Maynard,
    Under Utah law, a non-judicial foreclosure is commenced by a
    trustee filing a notice of default, and after a three-month no-action
    period, the trustee can sell the trust property at public auction. 
    Utah Code Ann. §§ 57-1-23
    ,-24,-27. A non-judicial foreclosure differs
    from a judicial foreclosure in that the sale does not preserve to the
    trustee the right to collect any deficiency in the loan amount
    personally against the mortgagor. See 59A C.J.S. Mortgages § 874.
    Thus, a non-judicial foreclosure allows the trustee to obtain proceeds
    from the sale of the foreclosed property, and no more. Under Utah
    -13-
    law, for Household to recover any deficiency against Maynard
    personally, it would be required to commence a separate contract
    action as permitted under the loan documents. See 
    Utah Code Ann. § 57-1-32
     (“[W]ithin three months after any sale of property under a
    trust deed . . . an action may be commenced to recover the balance
    due on the obligation for which the trust deed was given as
    security.”).
    401 F. App'x at 391-92. Thus, in Utah, “[w]hen a debt has yet to be reduced to a
    personal judgment against a mortgagor, a non-judicial foreclosure does not result
    in a mortgagor’s obligation to pay money – it merely results in the sale of
    property subject to a deed of trust. Id. at 394.
    We pointed out in Maynard, however, that the initiation of foreclosure
    proceedings may be intended to pressure the debtor to pay her debt. As in
    Maynard, we need not decide whether filing a nonjudicial foreclosure constitutes
    collection of debt within the meaning of the FDCPA. Even if a debt collector acts
    “in connection with the collection of a debt” when pursuing a nonjudicial
    foreclosure, Ms. Burnett failed to allege sufficient facts to plausibly state a claim
    that Mr. Woodall violated the FDCPA.
    a. § 1692e
    Ms. Burnett’s allegations with regard to § 1692e, which prohibits false
    representations made by a debt collector in connection with the collection of a
    debt, fall short of Twombly/Iqbal pleading standards. All she alleges is that “the
    defendants made numerous false representations as to the nature and the character
    of the debt . . . .” Aplt. App., vol. I at 8. The false representations allegedly
    -14-
    made by “defendants” consisted of, inter alia:
    ...
    b. Making demands for payment – via “payoffs,” “reinstatement
    demands,” emails, faxes, correspondence, telephone calls and/or
    meetings, and the like – which asserted that attorneys’ fees are due
    and owing when (i) they have not been liquidated and declared by a
    Court to be due and owing, and (ii) they include amounts not
    authorized by the Note or by statute.
    c. Recording and circulating notices of default which claim that
    amounts are due and owing to MERS . . . .
    d. Making demands for payment or giving accountings which do not
    credit Burnett for all payments made and the like.
    Id. at 8-9 (Complaint, ¶ 28). These allegations are too conclusory, vague and
    confusing to give each “defendant fair notice of what the . . . claim is and the
    grounds upon which it rests.” Twombly, 
    550 U.S. at 555
    . Ms. Burnett’s
    complaint is not just deficient because it attributes actions to a large group of
    collective “defendants,” which includes fifty unknown Doe defendants in addition
    to MERS and Mr. Woodall, but also because it is a litany of diverse and vague
    alleged acts (“emails, faxes, correspondence, and/or meetings, and the like”) with
    zero details or concrete examples. Compare Reese v. Ellis, Painter, Ratterree &
    Adams, LLP, 
    678 F.3d 1211
    , 1216-18 (11th Cir. 2012) (allegations included
    specific letter from defendant law firm demanding full and immediate payment of
    amount claimed due). From such broad allegations against a large and mostly
    anonymous group of people, this court cannot “draw the reasonable inference that
    the defendant [Mr. Woodall] is liable for the misconduct alleged,” because we
    -15-
    cannot tell which defendant is alleged to have done what, nor can we tell what the
    misconduct was. Ashcroft v. Iqbal, 
    556 U.S. 662
    , 679 (2009).
    We do know from the complaint that Mr. Woodall filed the Notice of
    Default, which set forth the principal amount of the note, stated that a default had
    been made in paying the monthly payments, and set forth the total amount due,
    including foreclosure costs, as $10,917.54. Aplt. App., vol. I at 56. But Ms.
    Burnett consented to the filing of such a notice in the trust deed she signed. As
    we held in Maynard, 401 F. App’x at 396, “[t]he filing of the notice of default
    does not in and of itself violate the FDCPA . . . . The notice was simply the first
    step in a foreclosure on her house, not a demand for payment.”
    It is not unfair to require Ms. Burnett to provide details about the other
    alleged “demands for payment.” We have previously noted that one of the chief
    criticisms of Twombly’s plausibility standard “is that plaintiffs will need
    discovery before they can satisfy plausibility requirements when there is
    asymmetry of information, with the defendants having all the evidence.” Gee v.
    Pacheco, 
    627 F.3d 1178
    , 1185 (10th Cir. 2010). Such a concern is absent here,
    however, where Ms. Burnett apparently was a recipient of the allegedly false
    representations made through “‘payoffs,’ ‘reinstatement demands,’ emails, faxes,
    correspondence, telephone calls and/or meetings, and the like.” Aplt. App., vol. I
    at 8-9. Where the plaintiff is the one who ostensibly received these
    communications and is well-positioned to know, for example, the dates they were
    -16-
    received and who sent them, the failure to include any such detail is fatal to the
    complaint. Khalik, 
    671 F.3d 1188
    , 1194 (10th Cir. 2012) (holding complaint
    alleging retaliatory firing deficient for lack of facts when plaintiff should have
    known at least to whom she complained, when, and how; who criticized her work,
    where, and when; and plaintiff failed to plead any such facts). As in Khalik, Ms.
    Burnett could have provided additional factual support for her allegations with
    little effort because the details were known to her. Notably, she did not even
    mention these allegations in her response to Mr. Woodall’s motion to dismiss.
    b. Section 1692g
    In support of her claim that § 1692g was violated, Ms. Burnett alleges that
    although the section “requires that a debt collector provide certain notices of debt
    collection within five (5) days of the first communication with the debtor[,]
    [n]either MERS nor Woodall gave any of the required notices.” Aplt. App., vol. I
    at 8. No other facts are alleged in relation to this claim. Legal conclusions can
    provide the framework of a complaint, [but] they must be supported with factual
    allegations.” Iqbal, 
    556 U.S. at 679
    . These bare allegations provide merely a
    formulaic recitation of the elements of the claim. “As such, the allegations are
    conclusory and not entitled to be assumed true.” 
    Id. at 681
    .
    This allegation is especially inscrutable because of the broad assertions in
    paragraph 28 of the Complaint that the “defendants,” which includes MERS and
    Woodall, were sending many communications to the plaintiff, in the form of
    -17-
    emails, faxes, and “the like.” Section 1692g liability requires an “initial
    communication . . . in connection with the collection of any debt” to trigger the
    notice obligation – but when does Ms. Burnett assert that this “initial
    communication” took place? Having attributed a slew of communications to a
    slew of defendants makes it impossible to tell. And for the reasons discussed
    above and in Khalik, given the fact that Ms. Burnett herself is the one who
    allegedly received these communications, it is not improper to require her to
    plead more detail so as to understand when she alleges § 1692g was triggered and
    by whom violated. Again, Ms. Burnett has not stated sufficient factual
    allegations here to “nudge [her] claims . . . across the line from conceivable to
    plausible.” Twombly at 570.
    A court must be able to “infer more than the mere possibility of
    misconduct.” Iqbal, 556, U.S. at 679. Because Ms. Burnett’s complaint fails to
    adequately allege plausible violations of the FDCPA by Mr. Woodall, the district
    court properly dismissed these claims.
    B. Utah Consumer Sales Practices Act
    Ms. Burnett’s complaint also alleges all of the defendants engaged in
    unconscionable conduct and committed deceptive acts and practices by making
    false representations in connection with the nonjudicial foreclosure of her
    property in violation of the Utah Consumer Sales Practices Act. See 
    Utah Code Ann. §§ 13-11-4
    , -5.
    -18-
    “The UCSPA generally prohibits deceptive or unconscionable acts or
    practices by a supplier in connection with a consumer transaction.” Carlie v.
    Morgan, 
    922 P.2d 1
    , 5-6 (Utah 1996) (internal quotation marks omitted); see also
    
    Utah Code Ann. § 13-11-2
    (2). The statute broadly defines a “consumer
    transaction” as:
    a sale, lease, assignment, award by chance, or other written or oral
    transfer or disposition of goods, services, or other property, both
    tangible and intangible (except securities and insurance) to, or
    apparently to, a person for . . . primarily personal, family, or
    household purposes . . . .
    
    Utah Code Ann. § 13-11-3
    (2)(a). A supplier who violates the UCSPA can be
    liable to the consumer for damages and court costs. 
    Id.
     § 13-11-19(2).
    The district court held that Ms. Burnett’s UCSPA claim was preempted by
    the combined effect of Utah’s trust deed statute, which provides a comprehensive
    and detailed regulatory scheme governing trustee conduct, including civil
    remedies and criminal consequences for violations, and the resulting ability of
    trustors/debtors to have a foreclosure sale set aside where a trustee has acted with
    fraud, irregularity or want of notice. On appeal, Ms. Burnett maintains the
    district court erred when it dismissed her UCSPA claim because Utah’s trust deed
    statute does not provide a remedy for unconscionable or deceptive acts by a
    trustee. We “review de novo a district court’s determination of state law.” Salve
    Regina College v. Russell, 
    499 U.S. 225
    , 231 (1991); see also Time Warner
    Entm’t Co. v. Everest Midwest Licensee, L.L.C., 
    381 F.3d 1039
    , 1044 (10th Cir.
    -19-
    2004) (“State law claims before a federal court on supplemental jurisdiction are
    governed by state law, and we review a federal district court’s determination of
    state law de novo.” (footnote omitted)).
    The Utah Court of Appeals has held that “[t]he detailed procedural
    requirements for a trustee’s sale of real property under 
    Utah Code Ann. §§ 57-1
    -
    23 to -34 . . . are intended to protect the debtor/trustor.” Jones v. Johnson, 
    761 P.2d 37
    , 41 n.2 (Utah Ct. App. 1988). Under the Utah trust deed statute, a trustee
    must, if requested, provide the trustor with a statement that details the amount
    required to pay off the loan or reinstate the obligation secured by the trust deed,
    including any attorney fees the trustor is required to pay to do so. 
    Utah Code Ann. § 57-1-31.5
    . If a trustor is paying off the loan or reinstating the obligation,
    a trustor cannot require her to pay any costs that exceed the trustee’s actual costs.
    
    Id.
     § 57-1-21.5(5). A violator of this provision is guilty of a class B misdemeanor
    and will be liable to the trustor for damages. Id. § 57-1-21.5(6)(a)-(b). Utah law
    also requires a notice of default to include a description of the nature of the
    breach of obligation that occurred. Id. § 57-1-24(1). A trustee engaging in a non-
    judicial foreclosure “has a duty to the trustor not to defraud, or conspire or
    scheme to defraud, the trustor.” Id. § 57-1-25(5). Moreover, as the district court
    observed, a debtor/trustor may seek to have a trustee sale conducted under the
    statute set aside for “irregularity, want of notice, or fraud.” Concepts, Inc. v.
    First Sec. Realty Servs. Inc., 
    743 P.2d 1158
    , 1159 (Utah 1987).
    -20-
    The Utah Supreme Court has held the UCSPA may be preempted by a more
    specific state law that addresses the precise aspect of the relationship at issue.
    Carlie, 922 P.2d at 6, but it has not decided whether the UCSPA is preempted by
    the Utah trust deed provisions. We need not decide that question in this case.
    Ms. Burnett’s UCSPA claim fails for the same reason her FDCPA claims failed:
    she provides insufficient factual allegations to plausibly state her claim.
    Ms. Burnett alleges all of the defendants are “suppliers” within the meaning
    of the UCSPA and “[t]he false representations by defendants referred to herein,
    and other actions complained of herein, constitute deceptive acts or practices,
    and/or unconscionable conduct in connection with a consumer transaction . . . .”
    Aplt. App., vol. I at 10. These “false representations” apparently refer to the
    same allegations we found insufficient to allege a violation of 15 U.S.C. § 1692e.
    As we have already explained, the complaint failed to provide any details
    regarding these communications. Without any information regarding who made
    the allegedly false representations, what communications were false, or when
    these communications occurred, the allegations are inadequate to provide fair
    notice to each defendant. See supra Section II.A.2. Accordingly, this claim was
    properly dismissed.
    -21-
    C. Breach of Duty
    Ms. Burnett’s complaint alleges that a person appointed as a trustee under a
    trust deed owes a duty of good faith and reasonableness to the trustor. 5 She
    claims Mr. Woodall violated this duty when he refused to postpone the sale of her
    property until he resolved her contentions that he lacked authority to foreclose on
    the property, that MERS had no standing to appoint him as substitute trustee, and
    that MERS was unable to produce the original note prior to foreclosure. The
    district court held Ms. Burnett failed to state a claim for breach of duty because
    the trust deed permitted MERS to foreclose on Ms. Burnett’s property. We agree.
    As we have already explained, MERS had authority under Utah law to act
    as a beneficiary and the trust deed permitted MERS to undertake a nonjudicial
    foreclosure when Ms. Burnett defaulted on her obligations. Mr. Woodall was
    under no duty to investigate MERS’s authority beyond the language of the trust
    deed. In addition, while Ms. Burnett’s complaint alleges Mr. Woodall should
    have postponed the sale of her property because MERS was unable to produce the
    original note, she makes no argument on appeal regarding why it was necessary
    for MERS to possess the note in order to appoint Mr. Woodall as substitute
    trustee, nor has she provided authorities relevant to this issue. “We will not
    review an issue in the absence of reasoned arguments advanced by the appellant
    5
    Ms. Burnett does not contend Mr. Woodall owed her a fiduciary duty.
    -22-
    as to the grounds for its appeal.” Burlington N. & Santa Fe Ry. Co. v. Grant, 
    505 F.3d 1013
    , 1031 (10th Cir. 2007); see also Bronson v. Swensen, 
    500 F.3d 1099
    ,
    1105 (10th Cir. 2007) (“[C]ursory statements, without supporting analysis and
    case law, fail to constitute the kind of briefing that is necessary to avoid
    application of the forfeiture doctrine.”).
    Accordingly, we affirm the district court’s dismissal of this claim.
    D. Remaining Claims
    We may quickly dispense with Ms. Burnett’s remaining arguments. Ms.
    Burnett appeals the district court’s dismissal of her slander of title claim. A
    slander of title claim has four elements in Utah. A plaintiff must prove: “(1)
    there was a publication of a slanderous statement disparaging claimant’s title, (2)
    the statement was false, (3) the statement was made with malice, and (4) the
    statement caused actual or special damages.” First Sec. Bank of Utah, N.A. v.
    Banberry Crossing, 
    780 P.2d 1253
    , 1256-57 (Utah 1989). “A slanderous
    statement is one that is derogatory or injurious to the legal validity of an owner’s
    title or to his or her right to sell or hypothecate the property . . . .” 
    Id. at 1257
    (alteration in original) (internal quotation marks omitted).
    Ms. Burnett claims that Mr. Woodall’s filings of the notice of default and
    notice of trustee’s sale were slanderous because “MERS had no right or standing”
    to foreclose on her property. Aplt. App., vol. I at 14. As we have held, Ms.
    Burnett is wrong. Because MERS had authority under the trust deed to foreclose
    -23-
    and Mr. Woodall was properly appointed as substitute trustee to carry out the
    foreclosure, the district court correctly dismissed this claim.
    Similarly, the district court properly dismissed Ms. Burnett’s request for a
    declaratory judgment. She seeks declarations that MERS acted without authority,
    that Mr. Woodall could not be a substitute trustee, and that MERS must produce
    the note. For all the reasons explained above, Ms. Woodall’s challenges to MERS
    and Mr. Woodall’s authority to foreclose are without merit. As a result, Ms.
    Burnett is not entitled to declaratory relief.
    III.
    For the reasons stated above, we AFFIRM.
    -24-