Hsi Chang v. JPMorgan Chase Bank, N.A. , 841 F.3d 914 ( 2016 )


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  •             Case: 15-13636   Date Filed: 11/08/2016   Page: 1 of 26
    [PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    Nos. 15-13636; 15-14529
    ________________________
    D.C. Docket No. 1:14-cv-20368-KMM
    HSI CHANG,
    a.k.a. Mark Chang,
    Plaintiff - Appellant,
    versus
    JPMORGAN CHASE BANK, N. A.,
    Defendant - Appellee.
    ________________________
    Appeals from the United States District Court
    for the Southern District of Florida
    ________________________
    (November 8, 2016)
    Case: 15-13636       Date Filed: 11/08/2016       Page: 2 of 26
    Before ROSENBAUM and JILL PRYOR, Circuit Judges, and UNGARO, * District
    Judge.
    JILL PRYOR, Circuit Judge:
    Plaintiff Hsi Chang appeals the district court’s denial of his motion for
    reconsideration of its earlier order denying on futility grounds Chang’s motion for
    leave to amend his complaint. The district court denied the motion for
    reconsideration because, even considering the proposed allegations set forth in the
    motion, Chang would not be able to state a legally sufficient claim for negligence,
    gross negligence, or aiding and abetting fraud or conversion against Defendant
    JPMorgan Chase Bank, N.A. (the “Bank”). We disagree that the amendment
    would be futile.
    Chang asserted in his motion that he had developed facts in discovery which
    showed that (1) a Bank employee knew that Charles Gordon, the chief executive
    officer of OPT Title and Escrow, Inc., had assisted Gordon in opening a bank
    account called an “escrow account” into which funds were to be wired by third
    parties with the expectation that the funds would be held in escrow by OPT Title;
    (2) the Bank employee knew that Gordon was stealing from the account; (3) the
    Bank employee assisted Gordon in committing the fraud; and (4) the Bank
    *
    Honorable Ursula Ungaro, United States District Judge for the Southern District of
    Florida, sitting by designation.
    2
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    received at least a short-term financial benefit from allowing Gordon to use OPT
    Title’s account as a vehicle for his fraud.
    Although Chang was not a Bank customer, these facts, if proven, are
    sufficient to establish that the Bank owed Chang a duty of care and, therefore, the
    Bank may be held liable under negligence theories. Additionally, these facts are
    sufficient to state a claim for aiding and abetting fraud or conversion by the Bank
    because Chang plausibly claims that the Bank rendered substantial assistance to
    Gordon in the commission of the fraud and misappropriation. Thus, after careful
    consideration and with the benefit of oral argument, we hold that the district court
    erred in denying Chang’s motion for reconsideration on the basis that even
    considering his new allegations set forth in his motion for reconsideration, he
    failed to state claims for relief. Accordingly, we reverse the district court’s denial
    of the motion for reconsideration, reverse the judgment dismissing Chang’s claims
    with prejudice, and remand the case for further proceedings. 1
    1
    After dismissing Chang’s claims with prejudice, the district court awarded attorney’s
    fees to the Bank. Because we reverse the underlying judgment, we also vacate the award of fees.
    3
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    I.      BACKGROUND
    A.     The Fraudulent Scheme 2
    This case arises out of a scheme in which Charles Gordon stole $750,000
    from Chang. Gordon owned and served as the chief executive officer of OPT
    Title, a Florida corporation, and Ziggurat (Panama), S.A., a Panamanian
    corporation. Ziggurat’s purported business was to secure for its clients multi-
    million dollar loans from global banking institutions and underwriters. Gordon
    told Ziggurat’s clients that because the financial institutions required proof of their
    liquidity to obtain financing, the clients needed to deposit a percentage of the total
    amount to be financed in an escrow account OPT Title maintained with the Bank.
    Gordon had clients transfer the escrow funds into an account at the Bank titled
    “OPT Title & Escrow Inc Escrow Account” (the “OPT Escrow Account”). Instead
    of holding the funds in escrow, however, Gordon diverted the money to pay
    Ziggurat’s operating expenses and his personal expenses. Under this scheme,
    Gordon diverted more than $3,000,000.
    In January 2010, Chang was approached by Chris Lim about advancing
    $750,000 to fund an escrow deposit for a Ziggurat client who was attempting to
    obtain financing to build a Caribbean resort. Chang was told that if the financing
    2
    For purposes of determining whether Chang stated a claim for relief, we accept his well-
    pled allegations as true and construe them in the light most favorable to Chang. See Chaparro v.
    Carnival Corp., 
    693 F.3d 1333
    , 1335 (11th Cir. 2012).
    4
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    did not close within 90 days, his deposit would be refunded. In February 2010,
    Chang wired $750,000 to the OPT Escrow Account, believing OPT Title would
    hold the money in escrow. But once Chang’s funds were deposited in the OPT
    Escrow Account, Gordon immediately transferred them to another account with the
    Bank where they were commingled with other funds. Believing that his money
    was still in the OPT Escrow Account, when the loan failed to close within 90 days,
    Chang agreed to extend the escrow period.
    Several escrow extensions later, and more than two years after Chang
    initially transferred the money to the OPT Escrow Account, the Bank was asked
    whether OPT Title had enough money in its accounts to cover the $750,000 owed
    to Chang and whether there was a lis pendens on the OPT Escrow Account. The
    Bank responded that there was no lis pendens on the account but failed to address
    whether the balance in OPT Title’s accounts was sufficient to cover the amount
    owed to Chang. 3
    Subsequently, Gordon’s fraud was uncovered. He was indicted on a federal
    wire-fraud charge and pled guilty. To date, Chang has not recovered his $750,000.
    B.     Chang’s Claims Against the Bank
    Chang filed this lawsuit against the Bank in federal district court based on
    diversity jurisdiction. He amended his complaint once as a matter of right. Before
    3
    In fact, at the time of the inquiry, OPT Title’s accounts with the Bank had a negative
    balance.
    5
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    the Bank responded to Chang’s First Amended Complaint, the district court
    entered an order setting the case for trial and requiring the parties to complete
    discovery 70 days prior to trial.
    1.        Chang’s Proposed Second Amended Complaint
    The Bank then moved to dismiss the First Amended Complaint with
    prejudice for failure to state a claim. Chang opposed the motion to dismiss and also
    filed a motion seeking leave to file a Second Amended Complaint. In the proposed
    Second Amended Complaint, Chang set forth additional allegations that a Bank
    employee had assisted Gordon in the fraud. Chang alleged that Olga Padgett-
    Perdomo, the Bank’s vice president who prepared the paperwork to open OPT
    Title’s accounts, permitted Gordon to name the OPT Escrow Account as an escrow
    account even though OPT Title had not complied with the Bank’s procedures for
    opening an escrow account. Chang alleged that several months after opening the
    account, Padgett-Perdomo wrote a letter on the Bank’s letterhead (the “Seven-digit
    Letter”) representing that OPT Title’s “[e]scrow account” had “deposits in a
    business checking and savings account in the seven digit amounts” when in fact the
    total balance in all OPT Title’s accounts with the Bank at that time was less than
    $100,000. Second Am. Compl. at ¶ 35 (Doc. 29-1). 4
    4
    Citations to “Doc.” refer to docket entries in the district court record in this case.
    6
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    Chang’s allegations also suggested Gordon paid off Padgett-Perdomo for
    supporting his fraudulent acts. Chang alleged that Gordon told an associate that he
    had loaned a Bank employee $100,000 and that Gordon paid Padgett-Perdomo
    $100,000 several months after she opened OPT Title’s accounts. Gordon did not
    pay Padgett-Perdomo directly; instead, OPT Title transferred $100,000 from an
    account with the Bank to the bank account of an entity Padgett-Perdomo
    controlled.
    In his proposed Second Amended Complaint, Chang asserted causes of
    action against the Bank for negligence, gross negligence, aiding and abetting fraud,
    and aiding and abetting conversion. The Bank opposed Chang’s motion for leave
    to file a Second Amended Complaint, arguing that the allegations were insufficient
    to establish that the Bank or Padgett-Perdomo knew about the fraudulent scheme
    or provided substantial assistance to Gordon.
    While the motions to dismiss and for leave to amend were pending, Chang
    zealously pursued discovery. After the parties had engaged in substantial
    discovery, the district court granted the Bank’s motion to dismiss, dismissing the
    First Amended Complaint with prejudice; denied as futile Chang’s motion for
    leave to file the proposed Second Amended Complaint; and instructed the clerk of
    court to close the case. As to the proposed Second Amended Complaint, the court
    concluded that Chang failed to state a claim for any of the causes of action because
    7
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    his allegations were insufficient to show that the Bank or Padgett-Perdomo knew
    about Gordon’s fraud or that they had substantially assisted the fraud. Even though
    the court credited Chang’s allegations that Gordon illicitly loaned Padgett-
    Perdomo $100,000, it concluded that Chang “fail[ed] to allege any connection
    between the secret loan and Gordon’s misappropriation, for example, an illicit quid
    pro quo arrangement whereby Gordon secretly loaned the employee money in
    exchange for her concealing his fraud.” Chang v. JPMorgan Chase Bank, N.A.,
    No. 14-cv-20368, 
    2014 WL 7564668
    , at *11 (S.D. Fla. Dec. 8, 2014).
    2.     Chang’s Rule 59(e) Motion and Proposed New Allegations
    Chang filed a motion under Federal Rule of Civil Procedure 59(e) asking the
    district court to reconsider its decision and alter or amend its order dismissing his
    claims with prejudice and denying him leave to amend his complaint. In his
    motion, Chang set forth additional allegations based on facts he learned through
    discovery to support his contentions that (1) Padgett-Perdomo knew that OPT Title
    was supposed to be holding Chang’s money in escrow; (2) Padgett-Perdomo
    assisted Gordon in the fraudulent scheme; and (3) Gordon paid Padgett-Perdomo
    $100,000 in exchange for her assistance. Below we address how Chang’s new
    allegations support each of these inferences.
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    a.     Allegations That Padgett-Perdomo Knew that OPT Title
    Agreed to Hold Chang’s Money in Escrow
    First, Chang’s allegations support an inference that Padgett-Perdomo knew
    OPT Title was supposed to be holding Chang’s money in escrow even before
    Chang transferred the money. He alleged that a week before he wired money to
    OPT Title, Padgett-Perdomo met with Chris Lim and William Lin, who were
    conducting due diligence, at her office at the Bank. At the meeting, Padgett-
    Perdomo assured them that OPT Title had an excellent relationship with the Bank.
    Lim and Lin showed Padgett-Perdomo a copy of the escrow agreement between
    Chang and OPT Title, which described the nature of the financing arrangement and
    reflected that OPT Title would be holding Chang’s money in escrow. When Lim
    and Lin discussed that OPT Title was supposed to hold Chang’s money in escrow,
    Padgett-Perdomo reassured them that Chang’s funds would be held safely in an
    escrow account with the Bank.
    b. Allegations That Padgett-Perdomo Knew about and Assisted
    Gordon with the Fraud
    Second, Chang’s more detailed allegations support an inference that Padgett-
    Perdomo knew about and assisted Gordon with the fraudulent scheme. He alleged
    that after he sent his money to the Bank, Lim and Lin spoke with Padgett-Perdomo
    several times on his behalf. In these conversations, Padgett-Perdomo again
    represented to them that Chang’s money was in the OPT Escrow Account, even
    9
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    though Gordon had immediately moved Chang’s money out of the account. An
    inference can be drawn from these allegations that Padgett-Perdomo lied to Lim
    and Lin to cover up Gordon’s theft.
    Chang also set forth other allegations about Padgett-Perdomo’s role with
    respect to the OPT Escrow Account that support the conclusion that she knew
    about and was assisting Gordon with the fraud. He alleged that Padgett-Perdomo,
    in her role as Bank vice president, prepared the paperwork to open OPT Title’s and
    Ziggurat’s accounts with the Bank. She added the words “Escrow Account” to the
    name of the OPT Escrow Account, even though the account was not an authorized
    escrow account with the Bank. Moreover, almost immediately after OPT Title
    opened its accounts at the Bank, Padgett-Perdomo provided letters vouching for
    OPT Title. Just five days after opening the accounts, Padgett-Perdomo wrote a
    letter to a Cayman Islands bank stating that OPT Title had a banking relationship
    with the Bank and had “maintained excellent relationships.” Mot. to Alter or
    Amend at 8 (Doc. 59). One week later, Padgett-Perdomo prepared another
    vouching letter on behalf of OPT Title, again affirming that OPT Title had
    “maintained excellent relationships.” 
    Id. Chang alleged
    that when Padgett-
    Perdomo wrote these letters, suspicious activity had already occurred in OPT
    Title’s accounts. For example, when OPT Title opened its accounts with the Bank,
    it made a single deposit into each account. Also, in one account, OPT Title tried to
    10
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    deposit a $1,000 check, but the deposit was rejected because the check was written
    on a closed account.
    Chang further alleged that Padgett-Perdomo tried to keep other Bank
    employees from reviewing OPT Title’s accounts. A Bank branch employee
    became suspicious about OPT Title after a potential OPT Title client brought a
    copy of the Seven-digit Letter to a Bank branch and requested proof that OPT Title
    was a stable business that was accustomed to handling large transactions. When
    the employee reviewed OPT Title’s accounts, she saw that OPT Title’s accounts
    had much less than $1,000,000 deposited in them and contacted Padgett-Perdomo
    about the accounts. Although the letter had a recent date, Padgett-Perdomo told
    the employee that she wrote the Seven-digit Letter “several years ago” and that
    OPT Title no longer kept seven digit balances with the Bank.5 
    Id. at 11.
    Padgett-
    Perdomo also told the employee that the letter could be a forgery. She insisted that
    the employee allow her to handle the matter. When the Bank first investigated the
    Seven-digit Letter, Padgett-Perdomo stated that she had written it in 2009, but later
    denied writing the letter at all. Chang’s allegations reflect that Padgett-Perdomo
    changed her story and support an inference that she originally claimed to have
    written the letter to keep the Bank from investigating OPT Title’s accounts more
    closely.
    5
    Padgett-Perdomo’s claim that she wrote the letter several years ago is suspect because at
    that time OPT Title had only had a relationship with the Bank for just over a year.
    11
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    c. Allegations that Gordon Paid Off Padgett-Perdomo
    Third, Chang’s new allegations support an inference that Gordon paid off
    Padgett-Perdomo for her support in the fraudulent scheme. According to Chang’s
    allegations, Gordon surreptitiously paid Padgett-Perdomo $100,000. Gordon wired
    $100,000 from an OPT Title account at the Bank to Infinit Management LLC, an
    entity controlled by Padgett-Perdomo. One day later, Padgett-Perdomo transferred
    more than $90,000 from Inifinit’s bank account to Colombia. Although Padgett-
    Perdomo testified that Gordon loaned her the $100,000, she conceded under oath
    that there was no written loan agreement, Gordon and Padgett-Perdomo never
    agreed on repayment terms, and Padgett-Perdomo has never repaid any money to
    Gordon. These allegations certainly support an inference that there was no loan.
    Chang also alleged facts suggesting that Padgett-Perdomo created Infinit to
    surreptitiously receive money from Gordon. She created Infinit just two months
    after opening OPT Title’s accounts at the Bank, and Infinit never performed any
    services. Although Bank policies required Padgett-Perdomo to inform the Bank
    about any outside business, she never told the Bank about Infinit.
    The district court denied Chang’s Rule 59(e) motion, determining that even
    considering these new allegations, Chang failed to establish that the Bank or
    Padgett-Perdomo knew of, or substantially assisted, Gordon’s fraud and thus failed
    to state claims for relief. Chang timely appealed the district court’s orders granting
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    the Bank’s motion to dismiss and denying his motion to amend as well as denying
    his motion to alter or amend the judgment.
    After the district court dismissed Chang’s claims with prejudice, the Bank
    moved to recover its attorney’s fees from Chang under Florida’s offer-of-judgment
    statute. See Fla. Stat. § 786.79. The district court granted the Bank’s motion and
    awarded it $48,702.80 in attorney’s fees. Chang timely appealed this order as well.
    Chang’s consolidated appeals are now before the Court.
    II.     STANDARD OF REVIEW
    We review the district court’s denial of Chang’s motion to alter or amend the
    judgment under Federal Rules of Civil Procedure 59(e) for abuse of discretion. 6
    Drago v. Jenne, 
    453 F.3d 1301
    , 1305 (11th Cir. 2006). When, as here, the plaintiff
    sought through a Rule 59(e) motion leave to amend his complaint and the district
    court denied the motion on the basis that the amendment would be futile, to
    determine whether the district court abused its discretion in denying the Rule 59(e)
    motion we must ask “whether the proposed complaint indeed failed to state a claim
    6
    Chang has abandoned any argument that the district court erred when it concluded that
    his First Amended Complaint, which included no allegations about Gordon’s payment to
    Padgett-Perdomo, failed to state a claim because he does not challenge this determination on
    appeal. See Sapuppo v. Allstate Floridian Ins. Co., 
    739 F.3d 678
    , 680 (11th Cir. 2014). And
    because we conclude that the district court erred when it denied Chang’s Rule 59(e) motion on
    the basis that he had failed to state a claim for relief and instead should have permitted him to
    file an amended complaint, we need not address whether the district court erred in denying his
    motion for leave to file his Second Amended Complaint.
    13
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    for relief.” Spanish Broad. Sys. of Fla., Inc. v. Clear Channel Commc’ns, Inc.,
    
    376 F.3d 1065
    , 1077 (11th Cir. 2004).
    To state a claim for relief, “a complaint must contain sufficient factual
    matter, accepted as true, to state a claim to relief that is plausible on its face.”
    Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678 (2009) (internal quotation marks omitted). “A
    claim has facial plausibility when the plaintiff pleads factual content that allows
    the court to draw the reasonable inference that the defendant is liable for the
    misconduct alleged.” 
    Id. The plausibility
    standard “asks for more than a sheer
    possibility that a defendant has acted unlawfully.” 
    Id. In other
    words, the
    allegations in the complaint “must be enough to raise a right to relief above the
    speculative level.” Bell Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 555 (2007).
    “Determining whether a complaint states a plausible claim for relief will . . . be a
    context-specific task that requires the reviewing court to draw on its judicial
    experience and common sense.” 
    Iqbal, 550 U.S. at 679
    .
    III.   DISCUSSION
    The primary issue before us is whether the district court erred in denying
    Chang’s Rule 59(e) motion on the basis that even considering his new allegations,
    he failed to state a claim for relief. Because Chang set forth sufficient allegations
    to state a plausible claim for relief with respect to each cause of action asserted, we
    14
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    conclude that the district court erred in denying Chang’s Rule 59(e) motion and
    should have permitted him to amend his complaint.
    A.    Negligence Claim
    We begin by reviewing the district court’s conclusion that even considering
    the additional allegations Chang set forth in his Rule 59(e) motion, he failed to
    state a claim for negligence. Under Florida law, “[t]o maintain an action for
    negligence, a plaintiff must establish that the defendant owed a duty, that the
    defendant breached that duty, and that this breach caused the plaintiff damages.”
    Fla. Dep’t of Corr. v. Abril, 
    969 So. 2d 201
    , 204 (Fla. 2007). To determine
    whether Chang stated a claim for relief, we must decide whether his allegations
    were sufficient to establish that the Bank owed a duty to Chang, a noncustomer.
    Florida, like other jurisdictions, recognizes that as a general matter, “a bank
    does not owe a duty of care to a noncustomer with whom the bank has no direct
    relationship.” Eisenberg v. Wachovia Bank, N.A., 
    301 F.3d 220
    , 225 (4th Cir.
    2002); see Conder v. Union Planters Bank, N.A., 
    384 F.3d 397
    , 399 (7th Cir. 2004)
    (discussing “the many cases that refuse . . . to impose on banks a general duty of
    care towards persons who are not their customers and to whom therefore they have
    no contractual obligations”); Sroka v. Compass Bank, No. 2006-CA-1117,
    
    2006 WL 2535656
    , at *1 (Fla. Cir. Ct. Aug 31, 2006) (“As a matter of law, a bank
    does not owe a duty to non-customers regarding the opening and maintenance of
    15
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    its accounts.”). But there is an exception to this rule: a bank may be liable to a
    noncustomer for its customer’s misappropriation when a fiduciary relationship
    exists between the customer and the noncustomer, the bank knows or ought to
    know of the fiduciary relationship, and the bank has actual knowledge of its
    customer’s misappropriation. See Chaney v. Dreyfus Serv. Corp., 
    595 F.3d 219
    ,
    232 (5th Cir. 2010) (applying New York law); Atlanta & St. A.B. Ry. Co. v.
    Barnes, 
    95 F.2d 273
    , 276 (5th Cir. 1938) (recognizing that a bank may be held
    liable for misappropriation under Florida law “when the bank knows that an actual
    misappropriation is intended or is in progress”). 7 We conclude that Chang’s
    allegations are sufficient to establish that the Bank owed a duty to Chang because
    (1) OPT Title owed a fiduciary duty to Chang; (2) the Bank, through Padgett-
    Perdomo, was aware of this fiduciary relationship; and (3) the Bank, through
    Padgett-Perdomo, knew that Gordon was misappropriating money from the
    account.
    1.     Existence of a Fiduciary Relationship Between Chang and OPT
    Title
    First, we readily conclude that Chang’s additional allegations sufficiently
    established that OPT Title owed a fiduciary duty to Chang. Chang alleged that he
    and OPT Title agreed in writing that OPT Title would hold his money in escrow
    7
    Decisions of the former Fifth Circuit rendered prior to close of business on September
    30, 1981, are binding on this Court. See Bonner v. City of Prichard, 
    661 F.2d 1206
    , 1209 (11th
    Cir. 1981) (en banc).
    16
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    and return it intact to him regardless of whether Ziggurat ultimately obtained
    financing for the underlying development project. Because OPT Title held
    Chang’s funds in escrow under that agreement, it owed Chang a fiduciary duty
    under Florida law. See Watkins v. NCNB Nat’l Bank of Fla., N.A., 
    622 So. 2d 1063
    , 1064 (Fla. Dist. Ct. App. 1993) (“[E]scrow holders have a fiduciary duty to
    exercise reasonable skill and ordinary diligence.”).
    2.     The Bank’s Knowledge of the Fiduciary Relationship
    Second, Chang sufficiently alleged that the Bank knew or should have
    known of the fiduciary relationship between OPT Title and Chang. We can infer
    from Chang’s allegations that the Bank, through its employee Olga Padgett-
    Perdomo, knew that OPT Title was acting as a fiduciary to Chang.
    Chang’s allegations reflect that Padgett-Perdomo knew about the fiduciary
    relationship even before Chang sent his money to the OPT Title Escrow account.
    As part of due diligence, Lim and Lin met with Padgett-Perdomo at her office at
    the Bank, showed her a copy of the escrow agreement between Chang and OPT
    Title, and told her that OPT Title would be holding Chang’s money in escrow.
    These allegations are more than sufficient to establish that Padgett-Perdomo knew
    about the fiduciary relationship between Chang and OPT Title.
    The Bank argues that even if Padgett-Perdomo knew about the fiduciary
    relationship, her knowledge should not be imputed to the Bank. We disagree.
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    Under Florida law, knowledge an agent or employee acquires within the scope of
    her authority generally may be imputed to her principal or employer. See Beck v.
    Deloitte & Touche, 
    144 F.3d 732
    , 736 (11th Cir. 1998) (recognizing that under
    Florida law knowledge of officer is generally imputed to corporation); see also
    Bank of China, N.Y. Branch v. NBM LLC, 
    359 F.3d 171
    , 179 (2d Cir. 2004)
    (recognizing that bank employee’s knowledge may be imputed to bank). However,
    under Florida law “an exception to the imputation rule exists where an individual is
    acting adversely to the corporation. In that situation, [her] knowledge and conduct
    are not imputed to the corporation.” 
    Beck, 144 F.3d at 736
    (internal quotation
    marks omitted); Restatement (Third) of Agency § 5.04 (2006) (explaining that an
    agent’s knowledge will not be imputed to the principal when “the agent acts
    adversely to the principal in a transaction or matter, intending to act solely for the
    agent’s own purposes or those of another person”). Stated another way, an agent’s
    knowledge will be imputed to the principal unless the agent’s interest is “entirely
    adverse” to the principal’s interest, meaning “his actions must neither be intended
    to benefit the corporation nor actually cause short- or long-term benefit to the
    corporation.” 
    Beck, 144 F.3d at 736
    (citing Seidman & Seidman v. Gee, 
    625 So. 2d 1
    , 3 (Fla. Dist. Ct. App. 1992)).8 Thus, imputation is permitted when an agent’s
    8
    We acknowledge that in a decision issued before Beck an intermediate appellate Florida
    court used a different standard to determine whether an agent’s knowledge should be imputed to
    the principal. See Joel Strickland Enters., Inc. v. Atl. Discount Co., 
    137 So. 2d 627
    , 629 (Fla.
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    actions were “designed to turn the corporation into an ‘engine of theft’ against
    outsiders,” as opposed to when an agent took actions that diminished the assets of
    the corporation itself. 
    Gee, 625 So. 2d at 3
    .
    Accepting as true Chang’s allegations, we conclude that Padgett-Perdomo’s
    knowledge can be imputed to the Bank because her interests were not entirely
    adverse to the Bank’s. She learned about OPT Title’s fiduciary relationship while
    performing her job at the Bank. We acknowledge that under Chang’s allegations,
    Padgett-Perdomo learned about the fiduciary relationship while working to further
    Gordon’s fraudulent scheme to use the OPT Escrow Account to steal money
    deposited as escrow funds. Certainly, at this time Padgett-Perdomo was working
    to further her own and Gordon’s interests. But we cannot say her interests were
    entirely adverse to the Bank’s interests because her actions brought the Bank some
    short-term benefit. See 
    Beck, 144 F.3d at 736
    . After all, OPT Title entered into a
    banking relationship with the Bank that involved very substantial deposits. In
    addition to the deposits, Chang alleged—and the documents attached to his First
    and proposed Second Amended Complaints reflect—that the Bank collected wire
    Dist. Ct. App. 1962) (recognizing exception to imputation rule when the agent was “in reality
    acting in his own business or for his own personal interest and adversely to the principal”
    without considering whether some benefit flowed to the principal). But under our prior
    precedent rule, we must adhere to the formulation of the adverse interest exception recognized in
    Beck and consider whether Padgett-Perdomo’s interests were entirely adverse to the Bank’s.
    See LeFrere v. Quezeada, 
    582 F.3d 1260
    , 1265 (11th Cir. 2009) (“Our prior panel precedent
    rules applies to decisions . . . that address state law issues.”).
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    and service fees from OPT Title. These allegations support the inference that
    Padgett-Perdomo used the Bank as an engine for Gordon’s scheme by allowing
    him to set up an escrow account to collect funds that he would then misappropriate.
    At least at the motion to dismiss stage, we may impute Padgett-Perdomo’s
    knowledge to the Bank; thus, we conclude that Chang’s allegations were sufficient
    to establish that the Bank knew that OPT Title was acting as Chang’s fiduciary.
    3.     The Bank’s Knowledge of Gordon’s Misappropriations
    Third, Chang adequately alleged in his Rule 59(e) motion that the Bank
    knew Gordon was misappropriating money held in the OPT Escrow Account. His
    allegations are sufficient to establish that Padgett-Perdomo knew about the
    misappropriation and, for the reasons set forth above, her knowledge may be
    imputed to the Bank.
    The plausible allegations in Chang’s Rule 59(e) motion support the
    inference that Padgett-Perdomo actually knew that Gordon was misappropriating
    money from the account and used her position as vice president at the Bank to
    assist him in carrying out the fraud. These allegations include that Padgett-
    Perdomo (1) allowed OPT Title to label its account as an escrow account, even
    though she and OPT Title had not complied with the Bank’s procedures for
    opening an authorized escrow account; (2) assured Lim and Lin before Chang
    wired money to the Bank that OPT Title would hold his money in the OPT Escrow
    20
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    Account with the Bank; (3) continued to tell Lim and Lin that Chang’s money was
    being held in the OPT Escrow Account even though Gordon had taken the money;
    (4) tried to prevent a Bank employee from investigating the OPT Escrow Account
    in connection with the Seven-digit Letter; and (5) surreptitiously received
    $100,000 from Gordon. Because we can infer that Padgett-Perdomo was assisting
    Gordon in his fraudulent scheme, we can also conclude that Padgett-Perdomo
    knew that Gordon was misappropriating money from the OPT Escrow Account.
    The Bank argues that we cannot draw any inference that Padgett-Perdomo
    knew about or assisted Gordon in the fraudulent scheme based on the $100,000
    payment because Gordon paid Padgett-Perdomo four months after he
    misappropriated Chang’s funds. But Chang’s allegations support the inference that
    Gordon paid Padgett-Perdomo for her ongoing assistance in and cover up of his
    fraudulent scheme. Chang alleged that Padgett-Perdomo assisted Gordon both
    before and after Chang’s money was stolen. He alleged that before the theft
    occurred, Padgett-Perdomo labeled OPT Title’s account as an escrow account and
    met with Lim and Lin. And Chang alleged that after the theft occurred Padgett-
    Perdomo repeatedly assured Lim and Lin that Chang’s money was still in the OPT
    Escrow Account and tried to keep other Bank employees from investigating the
    Seven-digit Letter and the OPT Escrow Account.
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    The district court rejected Chang’s allegations as insufficient because it
    concluded the allegations showed nothing more than that the Bank and Padgett-
    Perdomo engaged in routine banking services. We cannot agree. Even if Chang
    has no explicit allegation that Padgett-Perdomo knew about Gordon’s fraud, such a
    direct allegation was unnecessary because Chang’s allegations supported an
    inference that Padgett-Perdomo knew that Gordon was misappropriating money.
    See Avenue CLO Fund, Ltd. v. Bank of Am., N.A., 
    723 F.3d 1287
    , 1297 (11th Cir.
    2013) (recognizing that actual knowledge may be established through inference).
    Furthermore, Padgett-Perdomo’s knowledge that Gordon had
    misappropriated the money can be imputed to the Bank. As we explained in
    Section III.A.2 above, under Florida law we may impute Padgett-Perdomo’s
    knowledge to the Bank because her interests were not entirely adverse to those of
    the Bank, which gained some benefit from her conduct.
    Although banks generally owe no duty to noncustomers, Chang’s allegations
    as set forth in his Rule 59(e) motion were sufficient to establish that the Bank owed
    him a duty, and thus he stated a claim for negligence. The district court erred
    when it denied his Rule 59(e) motion; instead, it should have permitted him to
    amend his complaint.9
    9
    For the same reasons, we conclude that the district court erred by refusing to allow
    Chang to amend his gross negligence claim. Notably, the Bank relies solely on its argument
    22
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    B.     Aiding and Abetting Fraud
    We now turn to whether the district court erred in denying Chang’s Rule
    59(e) motion on the basis that he failed to state a claim for aiding and abetting
    fraud. We conclude that Chang stated a claim for relief with respect to this cause
    of action as well.
    Although no Florida court has explicitly recognized a cause of action for
    aiding and abetting fraud, Florida courts have assumed that the cause of action
    exists. ZP No. 54 Ltd. P’ship v. Fid. & Deposit Co. of Md., 
    917 So. 2d 368
    , 371-
    72 (Fla. Dist. Ct. App. 2005) (explaining that aiding and abetting fraud “may well
    be a valid cause of action in Florida”). Florida courts have presumed that a tort
    claim for aiding and abetting fraud has three elements: (1) the existence of “an
    underlying fraud”; (2) that “[t]he defendant had knowledge of the fraud”; and (3)
    that the defendant “provided substantial assistance to advance the commission of
    the fraud.” 
    Id. We have
    already explained above why Chang’s allegations are
    sufficient to establish that the existence of an underlying fraud and the Bank’s
    knowledge of the fraud.
    about why Chang failed to state a claim for negligence to support its argument about gross
    negligence.
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    Regarding the third element, we conclude Chang plausibly alleged that the
    Bank provided substantial assistance to advance the commission of the fraud.
    “Substantial assistance occurs when a defendant affirmatively assists, helps
    conceal or fails to act when required to do so, thereby enabling the breach to
    occur.” Lerner v. Fleet Bank, N.A., 
    459 F.3d 273
    , 295 (2d Cir. 2006) (internal
    quotation marks omitted). Mere inaction “constitutes substantial assistance only if
    the defendant owes a fiduciary duty directly to the plaintiff.” 
    Id. (internal quotation
    marks omitted). Because “banks do have a duty to safeguard trust funds
    deposited with them when confronted with clear evidence indicating that those
    funds are being mishandled,” a bank’s inaction—that is, its failure to stop the theft
    of such trust funds—can constitute substantial assistance. Id.; see In re First
    Alliance Mortg. Co., 
    471 F.3d 977
    , 995 (9th Cir. 2006) (explaining that a bank’s
    performance of ordinary business transactions for a customer “can satisfy the
    substantial assistance element of an aiding and abetting claim if the bank actually
    knew those transactions were assisting the customer in committing a specific tort”
    (internal quotation marks omitted)). Put another way, to establish that a bank
    substantially assisted a fraudulent scheme to steal trust funds, knowledge of the
    underlying fraud “is the crucial element.” In re First Alliance Mortg. 
    Co., 471 F.3d at 995
    (internal quotation marks omitted).
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    Here, Chang’s allegations are sufficient to establish that the Bank provided
    substantial assistance through its inaction. Chang’s allegations establish that the
    Bank (through Padgett-Perdomo) knew that OPT Title was holding the funds in
    escrow and also knew about Gordon’s ongoing fraud. Thus, the bank had a
    fiduciary duty to Chang. Under these particular circumstances, the Bank’s failure
    to warn Chang or stop Gordon’s fraud is sufficient to constitute substantial
    assistance.10 See 
    Lerner, 459 F.3d at 295
    .
    Considering the allegations in his Rule 59(e) motion, Chang stated a claim
    for aiding and abetting fraud, and the district court erred as a matter of law when it
    denied the Rule 59(e) motion on the basis that he failed to state a claim for relief.
    Instead, the district court should have granted his motion and allowed Chang to
    amend his complaint. 11 Because Chang stated claims for negligence, gross
    10
    We note that Chang’s allegations certainly are sufficient to establish that Padgett-
    Perdomo substantially assisted Gordon’s fraud through her affirmative actions including adding
    “escrow” to the name of the OPT Escrow Account, sending vouching letters on behalf of OPT
    Title, misrepresenting that Chang’s money was still in the OPT Escrow Account after it had been
    withdrawn, and trying to keep other Bank personnel from investing the OPT Escrow Account. A
    more difficult question is whether Padgett-Perdomo’s actions may be imputed to the Bank such
    that we can say the Bank actively assisted Gordon with the fraud. After all, the imputation cases
    discussed above address only when an agent’s knowledge may be imputed to her employer. See
    Section III.A.2 above. We need not answer whether Chang’s allegations are sufficient to impute
    Padgett-Perdomo’s actions to the Bank, however, because, as explained above, Chang’s
    allegations are sufficient to establish that the Bank provided substantial assistance through its
    inaction.
    11
    For the same reasons, we also conclude that Chang stated a claim for aiding and
    abetting conversion and the district court erred in denying him leave to amend. The parties
    implicitly concede that Chang’s aiding-and-abetting-conversion claim rises or falls with his
    aiding-and-abetting-fraud claim.
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    negligence, aiding and abetting fraud, and aiding and abetting conversion, we hold
    that the district court abused its discretion when it denied his Rule 59(e) motion.
    Upon remand, the district court should permit Chang to file an amended complaint
    reflecting the allegations that he set forth in the motion.
    IV.    CONCLUSION
    For the reasons set forth above, we reverse the district court’s order denying
    Chang’s Rule 59(e) motion to alter or amend the judgment and remand the case for
    further proceedings consistent with this opinion. Because we reverse the judgment
    in favor of the Bank, we vacate the district court’s award of attorney’s fees to the
    Bank based on Florida’s offer of judgment statute.
    REVERSED IN PART, VACATED IN PART, AND REMANDED.
    26