Florida International University Board of Trustees v. Florida National University, Inc. , 830 F.3d 1242 ( 2016 )


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  •                Case: 15-11509       Date Filed: 07/26/2016       Page: 1 of 50
    [PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 15-11509
    ________________________
    D.C. Docket No. 1:13-cv-21604-KMW
    FLORIDA INTERNATIONAL UNIVERSITY BOARD OF TRUSTEES,
    Plaintiff - Appellant,
    versus
    FLORIDA NATIONAL UNIVERSITY, INC.,
    d.b.a. Florida National University Online Learning Campus,
    Defendant - Appellee.
    ________________________
    Appeal from the United States District Court
    for the Southern District of Florida
    ________________________
    (July 26, 2016)
    Before MARCUS, DUBINA and MELLOY, * Circuit Judges
    *
    Honorable Michael J. Melloy, United States Circuit Judge for the Eighth Circuit, sitting
    by designation.
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    MARCUS, Circuit Judge:
    At issue in this trademark case is whether Florida National University, Inc.
    (“FNU”), infringed the trademark rights of Florida International University
    (“FIU”)    in     its   registered     trademark     “FLORIDA       INTERNATIONAL
    UNVERSITY” or committed unfair competition when FNU changed its name
    from “Florida National College” to “Florida National University.” After thorough
    review and with the benefit of oral argument, we affirm the district court’s entry of
    final judgment in favor of FNU on all claims.
    I.
    A.
    The parties stipulated to the following basic facts. Founded by the Florida
    legislature in 1965, FIU is a public body corporate of the State of Florida and part
    of Florida’s State University System. FIU has two major campuses in South
    Florida, including the 342-acre Modesto A. Maidique Campus in west Miami-
    Dade County, which features student residences, an eight-story library, a nature
    preserve, an athletic stadium, and an art museum. FIU is South Florida’s only
    public research university, offering over 180 bachelor’s, master’s, and doctoral
    degree programs, as well as a wide variety of non-degree and certificate programs.
    Its programs include bachelor’s degrees in accounting, business administration,
    criminal justice, health services administration, and nursing, and master’s degrees
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    in business administration. FIU serves “traditional” college-bound students, who
    directly enroll in FIU’s bachelor’s program after graduating from high school. It
    has grown to become one of the nation’s largest public four-year universities, with
    over 50,000 full-time students enrolled in the fall of 2012. In 2013, FIU awarded
    3,033 masters degrees and 8,460 bachelor’s degrees.
    FIU owns a “word” trademark for its name, “FLORIDA INTERNATIONAL
    UNIVERSITY,” and three “design” trademarks featuring the acronym “FIU”:
    It has spent substantial resources, time, and effort marketing and promoting its
    marks locally, nationally, and internationally. FIU promotes its brand through
    various publications, including FIU Magazine; its website, www.fiu.edu, which it
    has operated since 1989; advertisements on the radio and the Internet; campus
    activities; public service and community outreach activities; and its athletic
    programs.
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    FNU is a for-profit, private higher education institution headquartered in
    Hialeah, Florida. It was founded in 1987 by Dr. Jose Regueiro, Dr. Maria C.
    Regueiro, and Mr. Omar Sanchez, and initially operated under the name “Florida
    International Institute.”   At its inception, FNU -- then operating as Florida
    International Institute -- was accredited to grant associate’s degrees as its highest-
    level offering. In December 1987, FNU changed its operating name from “Florida
    International Institute” to “Florida International College” in order to reflect the
    credentials of additional programs it was offering. In March 1989, FIU objected to
    FNU’s name change to Florida International College and filed a trademark
    infringement action in the United States District Court for the Southern District of
    Florida. That lawsuit was settled when FIU and FNU stipulated that FNU would
    change its name from “Florida International College” to “Florida National
    College.”
    From 1989 until 2012, FIU and FNU coexisted “very peacefully” without
    any confusion caused by FNU’s use of the name “Florida National College.”
    While operating as Florida National College, FNU obtained several federal and
    Florida trademarks relating to that name. In 2008, FNU -- still operating under the
    name Florida National College -- became accredited to offer bachelor’s level
    degree programs, and in December 2011 it became accredited to offer a master’s
    degree in business administration.
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    On March 4, 2012, FNU officially changed its name to “Florida National
    University.” Now operating under that name, FNU offers one master’s degree
    program, seven bachelor’s degree programs, twenty-two associate’s degree
    programs, nine diploma programs, and nine certificate programs. Out of 2,795
    students enrolled in a recent winter term at FNU, nearly half were enrolled in either
    an Associate of Arts or an Associate of Science program; approximately 20% were
    enrolled in a developmental program for English as a Second Language;
    approximately 15% were enrolled in a Bachelor of Arts or Bachelor of Science
    program; and approximately 1% were pursuing a master’s degree in business
    administration. FNU currently operates two campuses in Miami-Dade County --
    one of which is less than two miles from FIU’s main campus -- and also offers
    online courses. FNU does not offer on-campus housing, and most of its students
    commute to school at night after working during the day. FNU has its own
    website, www.fnu.edu, and it advertises on the Internet, billboards, television, print
    media, and the radio.
    On June 26, 2012, FNU filed a federal trademark application for the word
    mark “Florida National University,” as well as for a design mark:
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    FIU has opposed registration of these marks, and the United States Patent and
    Trademark Office has held the registration in abeyance pending the disposition of
    FIU’s opposition proceeding in the Trademark Trial and Appeal Board. However,
    FNU has successfully registered these same trademarks with the Florida
    Department of State Division of Corporations.       FNU uses the name “Florida
    National University” and corresponding logo, as well as the acronym “FNU” to
    advertise and promote its educational services. It has used and promoted the
    “Florida National” part of its full name since at least 1989, and considers the
    “Florida National” brand to represent one of its most important assets.
    B.
    On May 3, 2013, FIU commenced this lawsuit in the United States District
    Court for the Southern District of Florida against FNU for infringement of FIU’s
    trademarks, asserting six claims for relief: (1) federal trademark infringement
    under the Lanham Act, 15 U.S.C. § 1114; (2) federal unfair competition, also
    under the Lanham Act, 15 U.S.C. § 1125(a); (3) Florida trademark dilution and
    injury to business reputation, Fla. Stat. § 495.151; (4) Florida trademark
    infringement, Fla. Stat. § 495.131; (5) Florida common law trademark
    infringement and unfair competition; and (6) cancellation of State of Florida
    trademark registration, Fla. Stat. § 495.101. FIU sought several forms of relief,
    including treble damages, disgorgement of wrongful profits, and a permanent
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    injunction barring FNU from using the name “Florida National University” and the
    acronym “FNU.”
    In August 2014, after conducting discovery, the parties filed cross-motions
    for summary judgment. While the summary judgment motions were pending, the
    parties continued preparing the case for a bench trial, which was scheduled for
    December of that year.       The parties submitted an extensive list of pretrial
    stipulations, identified the issues of fact that remained to be litigated at trial, and
    submitted witness lists. The parties also submitted exhibit lists, motions in limine,
    and proposed findings of fact and conclusions of law pursuant to the district court’s
    trial scheduling order.
    The circumstances surrounding the ensuing procedural history are essential
    to understand the resolution of this lawsuit. On November 4, 2014, the district
    court held a status conference in anticipation of commencing a bench trial on
    December 1, 2014. At the conference, the court directly asked the parties whether
    they had any additional evidence to present at trial that was not already “covered in
    the many submissions” they had made to the court. FNU’s counsel answered that,
    in light of the comprehensive submissions of the parties, the court could resolve
    many of the issues in the case on summary judgment, and could greatly narrow the
    issues that would be litigated at trial. FIU’s counsel took this plan a substantial
    step further, telling the district court that the parties’ evidentiary submissions and
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    accompanying briefing “would allow [the court] to make the same decision that
    ultimately [it] could make if [the parties] marched in all these fact and expert
    witnesses and put them on the stand,” and thus that the court would not “learn
    anything new at trial that [it had] not already seen from both sides.” He further
    explained that “there are enough undisputed facts that [the court has] a record
    [from] which [it] could make a summary judgment decision that in essence is
    going to be a bench trial decision.” FIU’s counsel agreed with the approach
    suggested by FNU’s counsel, whereby the parties “could come in and present to
    [the court] in the form of either a closing or a summary judgment argument,”
    which “would hopefully expedite and consolidate everything.” The district court
    agreed to conduct a hearing at which time the parties could “sum up” their
    pleadings “instead of” scheduling a bench trial during which the parties would
    present live evidence. But the court acknowledged that if, after that hearing, it
    determined that “there [was] a genuine issue of fact that need[ed] to be fleshed
    out,” it might ask the parties to present additional evidence.
    On December 3, 2014, the court heard oral argument -- in the court’s words
    -- “on cross motions for summary judgment slash bench trial.” FNU’s counsel
    initially suggested that the court, “in the first instance,” evaluate the parties’
    arguments and evidence under the Federal Rule of Civil Procedure 56 standard of
    review for summary judgment motions, but recognized that some issues “may
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    require a trial standard” of review. FIU’s counsel responded that he had expected
    that the court would “tak[e] everything that has been submitted . . . at summary
    judgment, and in our pretrial stipulation and proposed findings,” “treat[] that as the
    record,” and treat the parties’ arguments as “essentially a summary judgment
    argument but also a closing argument type of presentation in a bench trial.” He
    continued, “as the finder of fact on those issues that FIU and FNU may disagree on
    factually,” the district court would “become a fact finder.” Indeed, FIU’s counsel
    did not plan on calling any witnesses, nor did he see the need for witnesses after
    the hearing, and thought that the court would be “in a position to make a full and
    final ruling after today’s presentations.” At the conclusion of the hearing, the court
    said that it understood the parties’ views of the record and did not see any “need
    for live testimony” unless either party felt that it “would like to add to or continue
    this proceeding.” FIU’s counsel agreed with the district court, and FNU’s counsel
    said that he too “would not be adding anything to the record.”
    C.
    On March 3, 2014, the district court granted FNU’s motion for summary
    judgment and denied FIU’s motion for summary judgment in a thorough written
    opinion. See Fla. Int’l Univ. Bd. of Trs. v. Fla. Nat’l Univ., 
    91 F. Supp. 3d 1265
    (S.D. Fla. 2015). After explicating the Rule 56 summary judgment standard of
    review, the court observed that “in a nonjury case such as this, in which the Court
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    is the trier of fact and there are ‘no issues of witness credibility,’ the Court may
    make factual determinations and draw inferences at the summary judgment stage
    based on the affidavits, depositions and other evidence in the record, because ‘[a]
    trial on the merits would reveal no additional data’ nor ‘aid the determination.’”
    
    Id. at 1273
    (alteration in original) (quoting Nunez v. Superior Oil Co., 
    572 F.2d 1119
    , 1123–24 (5th Cir. 1978)).
    The trial court then addressed each of FIU’s six claims -- just as it would
    have done after a bench trial -- granting judgment in favor of FNU on each one.
    First, the district court found that FIU had failed to establish that FNU’s marks
    created a likelihood of confusion with FIU’s marks, so its trademark claim under
    the Lanham Act necessarily failed. Next, the court noted that the legal standard for
    unfair competition under the Lanham Act is “essentially the same” as the
    likelihood-of-confusion standard under that Act, and, therefore, held that FIU’s
    unfair competition claims were unmeritorious because FIU had failed to establish a
    likelihood of confusion based on FNU’s mark. The court also rejected FIU’s claim
    that FNU committed unfair competition by intentionally attempting to align itself
    in the public eye with all of Florida’s public universities because, in its view, the
    sole inquiry was whether the public was likely to confuse FNU with FIU.
    The court then addressed FIU’s Florida trademark dilution claim, which
    required FIU to prove that FNU’s conduct likely diluted its “famous” marks. See
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    Fla. Stat. § 495.151. The court determined that FIU’s marks were famous within
    the meaning of § 495.151. However, it found that FNU had not diluted FIU’s
    marks for essentially the same reasons that it found FNU’s marks did not create a
    likelihood of confusion. Accordingly, the district court granted judgment in favor
    of FNU on the dilution claim as well.              The parties agreed that the Florida
    trademark infringement and common law infringement claims rose and fell with
    the federal trademark infringement claim, and that the claim to cancel FNU’s
    Florida trademark registration similarly required FIU to establish a likelihood of
    confusion. Therefore, the court concluded, because FIU had failed to establish a
    likelihood of confusion, those claims failed as well.
    The court entered final judgment in favor of FNU, and FIU timely appealed.
    II.
    At the outset, it is critical that we decide what we are reviewing today -- a
    summary judgment order or a final judgment entered after a bench trial. Indeed,
    the applicable standard of review depends precisely on “whether we treat the
    district court’s action as a grant of a summary judgment motion or a trial on a
    stipulated record,” Vetter v. Frosch, 
    599 F.2d 630
    , 631 (5th Cir. 1979), 1 and the
    resolution of the case turns on this issue. FNU claims that the district court’s
    1
    Fifth Circuit decisions issued before the close of business on September 30, 1981, are
    binding on the Eleventh Circuit. Bonner v. City of Prichard, 
    661 F.2d 1206
    , 1207 (11th
    Cir.1981) (en banc).
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    decision was effectively a decision after a bench trial and, therefore, we ought to
    apply the deferential “clearly erroneous” standard of review to the district court’s
    factual findings. See Fed. R. Civ. P. 52(a)(6). FIU insists, however, that we treat
    the district court’s decision as a grant of summary judgment and, therefore, review
    it de novo under the exacting summary judgment standard. See Fed. R. Civ. P.
    56(a). We agree with FNU that the district court’s opinion is better understood as
    a decision made after a bench trial and, therefore, its factfinding requires
    deferential review.
    The case first came before the district court on cross-motions for summary
    judgment. Notably, a district court may grant summary judgment only if “there is
    no genuine dispute as to any material fact and the movant is entitled to judgment as
    a matter of law.” Fed. R. Civ. P. 56(a). “A genuine issue of material fact does not
    exist unless there is sufficient evidence favoring the nonmoving party for a
    reasonable jury to return a verdict in its favor.” Chapman v. AI Transp., 
    229 F.3d 1012
    , 1023 (11th Cir. 2000) (quotation omitted). In deciding whether a material
    disputed fact precludes summary judgment, a court generally must “view all
    evidence and make all reasonable inferences in favor of the party opposing
    summary judgment.”      
    Id. (quotation omitted).
       We review a district court’s
    decision granting summary judgment de novo, Byars v. Coca-Cola Co., 
    517 F.3d 1256
    , 1263 (11th Cir. 2008), and will reverse unless “the record taken as a whole
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    could not lead a rational trier of fact to find for the non-moving party,” Matsushita
    Elec. Indus. Co. v. Zenith Radio Corp., 
    475 U.S. 574
    , 587 (1986).
    Many years ago, the former Fifth Circuit observed in dictum that in cases
    slated for a bench trial where “there are no issues of witness credibility” the district
    court may conclude “on the basis of the affidavits, depositions, and stipulations
    before it, that there are no genuine issues of material fact” and grant summary
    judgment, “even though [its] decision may depend on inferences to be drawn from
    what has been incontrovertibly proved.” 
    Nunez, 572 F.2d at 1123
    –24. When
    “there are neither issues of credibility nor controversies with respect to the
    substance of the proposed testimony,” a “trial on the merits would reveal no
    additional data,” and “[h]earing and viewing the witnesses subject to cross-
    examination would not aid the [district court’s] determination.”           
    Id. at 1124.
    Therefore, the district judge, “as trier of fact, is in a position to and ought to draw
    his inferences without resort to the expense of trial.” 
    Id. We have
    since approved
    of this dictum from Nunez. See Useden v. Acker, 
    947 F.2d 1563
    , 1572-73 (11th
    Cir. 1991).   But we explained that, even though the district court may draw
    inferences against the non-moving party at the summary judgment stage in certain
    limited circumstances, our standard of review is “unaffected by any inferential
    conclusions reached below.” 
    Id. at 1573
    n.14. That is, we still review the district
    court’s summary judgment decision de novo, and “review the evidence and all
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    factual inferences arising from the evidence in the light most favorable to the non-
    moving party.” 
    Id. at 1572.
    On the other hand, there are “limited circumstances wherein the district
    court may treat cross-motions for summary judgment as a trial and resolve the case
    on the merits.” Ga. State Conf. of NAACP v. Fayette Cty. Bd. of Comm’rs, 
    775 F.3d 1336
    , 1345-46 (11th Cir. 2015). In evaluating whether the district court may
    do so, we consider these critical factors: whether the district court held “a hearing
    on the motions for summary judgment in which the facts were fully developed”;
    whether the parties “expressly stipulated to an agreed set of facts”; and whether the
    record reflects that the parties had “in effect submitted the case to the court for trial
    on an agreed statement of facts embodied in a limited written record, which would
    have enabled the [district] court to decide all issues and resolve all factual
    disputes.” See 
    id. at 1346
    (quotations and emphasis omitted, alteration adopted).
    The appellate corollary of this rule is that, in certain circumstances, we will review
    a decision that on its face purports to be a summary judgment under the more
    deferential standard applied to a judgment following a bench trial. See 
    Vetter, 599 F.2d at 632-33
    . Under that standard of review, we still review legal questions
    de novo, but, importantly, we review factual findings only for clear error, drawing
    all inferences in favor of the district court’s decision. 
    Id. at 632.
    Review under
    this decidedly more deferential standard is appropriate when it appears that the
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    parties intended to submit the case to the district court for final resolution, not for
    summary judgment, and that the district court in fact decided the case on that basis.
    See 
    id. at 632-33.2
    In the unique circumstances of this case, we think the district court’s
    decision is better understood as a judgment entered after a bench trial. For starters,
    the parties “expressly stipulated to an agreed set of facts” and “in effect submitted
    the case to the court for trial on an agreed statement of facts embodied in a limited
    written record, which would have enabled the [district] court to decide all issues
    and resolve all factual disputes.” Ga. State Conf. of 
    NAACP, 775 F.3d at 1346
    .
    At the November 4th and December 3, 2014 hearings, the parties agreed that the
    summary judgment submissions, pretrial stipulations, and proposed factual
    findings constituted the full record before the court and that the presentation of
    additional evidence or live witness testimony would be unnecessary.                         FIU’s
    counsel understood the December 3rd presentation to be “essentially a summary
    2
    Accord, e.g., Allen v. United Mine Workers, 
    726 F.2d 352
    , 353 (7th Cir.1984) (“When,
    as in this case, the trial court with the parties’ acquiescence treats the hearing on cross-motions
    for summary judgment as the trial and enters (as it did) findings of fact and conclusions of law as
    required in a bench trial . . . , its findings can be overturned on appeal only if they are clearly
    erroneous.”); Wilson v. Block, 
    708 F.2d 735
    , 745 n.7 (D.C. Cir. 1983) (“We thus find that the
    plaintiffs agreed to the disposition of the claim on the written record.”); Nielsen v. W. Elec. Co.,
    
    603 F.2d 741
    , 743 (8th Cir.1979) (declining to treat the district court’s resolution as a summary
    judgment where“[t]he record reflect[ed] that both parties treated the proceedings as a trial on the
    factual issues[,] . . . [and p]laintiff’s counsel conceded at oral argument that he presented all
    available evidence in support of his position”); Starsky v. Williams, 
    512 F.2d 109
    , 112 (9th Cir.
    1975) (concluding the district court properly resolved factual disputes without holding a trial
    where “the parties in fact agreed that all of the underlying material facts were those reflected by
    the written record”).
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    judgment argument but also a closing argument type of presentation in a bench
    trial,” and also significantly told the district court that, to the extent that there were
    material factual disputes between the parties, it could “become a fact finder to that
    extent.” The parties clearly agreed that the district court could treat the stipulated
    record as a record after a bench trial and resolve factual disputes where necessary.
    “Treating this case as a trial on a stipulated record clearly seems more
    consistent with the district court’s actions.” 
    Vetter, 599 F.2d at 632
    . At the
    November 4 status conference, the district court stated that it would hold a hearing
    where the parties could “sum up” their pleadings “instead of scheduling a five day
    trial.” And, at the beginning of the December 3 hearing, the court explained that it
    was conducting a hearing “on cross motions for summary judgment slash bench
    trial.” Thus, the December 3 hearing was “a hearing on the motions for summary
    judgment in which the facts were fully developed,” Ga. State Conf. of 
    NAACP, 775 F.3d at 1346
    , which was intended as a substitute for (not a possible precursor
    to) a bench trial.
    What’s more, the district court’s opinion reads far more like a judgment by a
    factfinder after a bench trial than a summary judgment ruling. While the district
    court opened with an explication of the Rule 56 summary judgment standard and a
    citation to the former Fifth Circuit’s decision in Nunez, it mischaracterized the
    Nunez decision as permitting it to “make factual determinations,” which Nunez
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    plainly does not allow a court to do at the summary judgment stage. See 
    Nunez, 572 F.2d at 1123
    -24 (allowing district court to draw inferences “from what has
    been incontrovertibly proved”). If the district court intended to draw inferences
    against the non-moving party and resolve factual disputes -- which plainly it did
    throughout its opinion -- then it effectively performed the function of conducting a
    bench trial on a stipulated record, not a summary judgment ruling under the Nunez
    framework. Moreover, after its opening discussion of the summary judgment
    standard, the opinion is utterly devoid of any reference to that method of review.
    Nowhere did the district court find or imply, as we would have expected in an
    opinion granting summary judgment, that “there is no genuine dispute as to any
    material fact” or that FNU is “entitled to judgment as a matter of law.” Fed. R.
    Civ. P. 56(a). Rather, it granted judgment in favor of FNU on FIU’s federal
    trademark claim (as well as its other claims) because FIU had “failed to establish
    that FNU’s mark creates a likelihood of confusion.” Thus, it seems to us that the
    district court effectively conducted a bench trial on a stipulated record, making
    many critical findings of fact along the way.
    Finally, viewing the district court’s decision as a judgment rendered after a
    bench trial is consistent with the substance of FIU’s arguments on appeal. In its
    appellate briefing, FIU cites the summary judgment standard, but does not argue
    that there were material factual disputes that precluded the district court from
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    granting summary judgment in FNU’s favor. Instead, it says, the “overwhelming
    material evidence” supported its claims, and the district court “should have
    concluded that FNU’s 2012 adoption of Florida National University and FNU
    constituted     trademark       infringement,        unfair   competition,      and     dilution.”
    Furthermore, and equally significant, FIU does not ask us to remand this case to
    the district court in order to conduct a trial on the merits; rather, it only asks this
    Court to reverse the district court’s final judgment and remand for the district court
    to enter final judgment in its favor. Thus, it seems to us that the crux of FIU’s
    argument is that the district court incorrectly assessed the weight of the evidence.
    For all of these reasons, we think it more accurate and better to view the
    district court’s decision in this case as the entry of judgment after conducting a
    bench trial. 3 Accordingly, “we review the district court’s conclusions of law de
    novo and the district court’s factual findings for clear error.” Tartell v. S. Fla.
    3
    In Useden, we declined to apply “a relaxed standard of review for all cases in which the
    district court judge, rather than a jury, would be the ultimate trier of fact were the action to
    proceed to 
    trial.” 947 F.2d at 1572-73
    . However, none of the three factors that we rely on today
    -- the parties’ consent to allow the district court to find facts and render a final judgment on the
    stipulated record, the district court’s and parties’ intent to substitute a final summary judgment
    hearing for a bench trial, and the appellant only seeking a remand for entry of final judgment in
    its favor -- was present in Useden. Nothing in Useden suggests that the parties had “in effect
    submitted the case to the court for trial on an agreed statement of facts embodied in a limited
    written record, which would have enabled the [district] court to decide all issues and resolve all
    factual disputes.” Ga. State Conf. of 
    NAACP, 775 F.3d at 1346
    . Moreover, in Useden the
    appellant challenged the district court’s grant of summary judgment to the defendants and, unlike
    FIU, did not merely urge the appellate court to remand for entry of judgment in its favor. See
    
    Useden, 947 F.2d at 1565
    , 1569.
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    Sinus & Allergy Ctr., Inc., 
    790 F.3d 1253
    , 1257 (11th Cir. 2015) (quotation
    omitted). “‘A finding is ‘clearly erroneous’ when although there is evidence to
    support it, the reviewing court on the entire evidence is left with the definite and
    firm conviction that a mistake has been committed.’”             Sovereign Military
    Hospitaller Order of Saint John of Jerusalem of Rhodes & of Malta v. Fla. Priory
    of the Knights Hospitallers of the Sovereign Order of Saint John of Jerusalem,
    Knights of Malta, The Ecumenical Order (“Sovereign Military”), 
    809 F.3d 1171
    ,
    1180 (11th Cir. 2015) (quotation omitted) (quoting United States v. U.S. Gypsum
    Co., 
    333 U.S. 364
    , 395 (1948)). “Where there are two permissible views of the
    evidence, the factfinder’s choice between them cannot be clearly erroneous.”
    Holladay v. Allen, 
    555 F.3d 1346
    , 1354 (11th Cir. 2009) (quoting Anderson v.
    Bessemer City, 
    470 U.S. 564
    , 574 (1985)) (quotation omitted).
    III.
    Under the Lanham Act, 15 U.S.C. § 1114(1), a defendant is liable for
    trademark infringement if, without consent, he uses “in commerce any
    reproduction, counterfeit, copy, or colorable imitation of a registered mark” that “is
    likely to cause confusion, or to cause mistake, or to deceive.” Our case law makes
    it clear that, in order to prevail on a federal trademark infringement claim under
    § 1114, FIU had to demonstrate (1) that its marks had priority over FNU’s marks,
    and (2) that FNU’s marks were likely to cause consumer confusion. See Frehling
    19
    Case: 15-11509     Date Filed: 07/26/2016   Page: 20 of 50
    Enters., Inc. v. Int’l Select Grp., Inc., 
    192 F.3d 1330
    , 1335 (11th Cir. 1999). The
    parties agree that FIU’s marks had priority over FNU’s marks, so we need only ask
    whether the district court clearly erred in finding that FIU failed to establish that
    FNU’s marks created a likelihood of confusion.
    We consider seven factors in assessing whether or not a likelihood of
    consumer confusion exists: (1) the strength of the allegedly infringed mark; (2) the
    similarity of the infringed and infringing marks; (3) the similarity of the goods and
    services the marks represent; (4) the similarity of the parties’ trade channels and
    customers; (5) the similarity of advertising media used by the parties; (6) the intent
    of the alleged infringer to misappropriate the proprietor’s good will; and (7) the
    existence and extent of actual confusion in the consuming public.            Tana v.
    Dantanna’s, 
    611 F.3d 767
    , 774-75 (11th Cir. 2010). Of these factors, the type of
    mark and the evidence of actual confusion are the most important. See Aronowitz
    v. Health-Chem Corp., 
    513 F.3d 1229
    , 1239 (11th Cir. 2008). Notably, we review
    the district court’s findings as to each factor and its ultimate conclusion regarding
    the likelihood of confusion only for clear error. See N. Am. Med. Corp. v. Axiom
    Worldwide, Inc., 
    522 F.3d 1211
    , 1220 (11th Cir. 2008). Moreover, a district
    court’s error “in its analysis of one of the subsidiary factors in the likelihood of
    confusion test is not enough to allow us to overturn the district court’s decision.”
    AmBrit, Inc. v. Kraft, Inc., 
    812 F.2d 1531
    , 1545 (11th Cir. 1986). “Rather, we
    20
    Case: 15-11509     Date Filed: 07/26/2016   Page: 21 of 50
    must be convinced that the district court’s ultimate conclusion -- that the plaintiff
    established a likelihood of confusion -- is clearly erroneous.” 
    Id. In analyzing
    the likelihood of confusion in this case, we are also mindful
    that “sophisticated consumers [of complex goods or services] . . . are less likely to
    be confused than casual purchasers of small items.”         Welding Servs., Inc. v.
    Forman, 
    509 F.3d 1351
    , 1361 (11th Cir. 2007); see also Freedom Sav. & Loan
    Ass’n v. Way, 
    757 F.2d 1176
    , 1185 (11th Cir. 1985) (“The sophistication of a
    buyer certainly bears on the possibility that he or she will become confused by
    similar marks.”). Importantly, the district court recognized that students looking
    for a college to attend are likely to be relatively sophisticated and knowledgeable
    because of the nature, importance, and size of the investment in a college
    education. As one court has observed: “[I]t is hard to imagine a more important or
    expensive purchase than a college education. The degree of care and thought
    involved in choosing a college is undoubtedly higher than that required for most
    purchases.” Savannah Coll. of Art & Design, Inc. v. Houeix, 
    369 F. Supp. 2d 929
    ,
    956 (S.D. Ohio 2004).
    In its complaint, FIU claimed that four of its trademarks were violated by
    FNU’s name change and adoption of new logos: its word mark for the name
    “Florida International University,” and its three design marks featuring the initials
    “FIU” in blue and gold alongside a panther or the full name. The district court did
    21
    Case: 15-11509      Date Filed: 07/26/2016      Page: 22 of 50
    not analyze whether the two schools’ logos were confusingly similar, but instead
    focused on their names and acronyms. On appeal, FIU argues only that FNU’s use
    of its new name and acronym is likely to cause confusion with FIU’s word mark
    and acronym. FIU has thus abandoned any claim that the design marks (which
    bear no resemblance to each other) are confusingly similar. See Little v. T-Mobile
    USA, Inc., 
    691 F.3d 1302
    , 1306 (11th Cir. 2012) (claims not raised in appellate
    briefing are deemed abandoned). Accordingly, we analyze only whether FNU’s
    use of its new name and acronym is likely to cause confusion with FIU’s word
    mark and acronym. 4
    1. Strength of FIU’s Mark
    The allegedly infringed mark’s strength is the second most important factor
    in the seven-factor balancing test. Sovereign 
    Military, 809 F.3d at 1182
    . “The
    stronger the mark, the greater the scope of protection accorded it[;] the weaker the
    mark, the less protection it receives.” Frehling 
    Enters., 192 F.3d at 1335
    . Our case
    law instructs us that a factfinder should assess the strength of a mark in two ways.
    See 
    id. First, it
    classifies the mark as “generic,” “descriptive,” “suggestive,” or
    4
    FIU does not own a separate word mark for the acronym “FIU.” But abbreviations of
    registered trademarks, including “acronyms or abbreviations made up of the first letters of a
    corporate or business name,” are “just as entitled to legal protection as the original full
    trademark.” 1 McCarthy on Trademarks and Unfair Competition § 7:18 (4th ed. 2016). “If the
    public has come to shorten a trademark into a nickname, then the nickname is entitled to
    independent legal protection as a mark.” 
    Id. FNU does
    not contest that FIU’s acronym is
    entitled to at least some level of legal protection.
    22
    Case: 15-11509     Date Filed: 07/26/2016   Page: 23 of 50
    “arbitrary” based on the relationship between the mark and the service or good it
    describes. 
    Id. Generic marks
    are the weakest and are not entitled to protection --
    they refer to a class of which an individual product is a member (for example,
    “liquor store” used in connection with the sale of liquor). Descriptive marks
    describe a characteristic or quality of an article or service (for example, “vision
    center” denoting a place where glasses are sold).        Suggestive marks suggest
    characteristics of the goods and services and require imaginative effort by the
    consumer in order to be understood as descriptive (such as “penguin” being
    applied to refrigerators). Finally, arbitrary marks -- the strongest of the four
    categories -- bear no relationship to the product (e.g., “Sun Bank” is arbitrary when
    applied to banking services). 
    Id. Not surprisingly,
    then, arbitrary marks are the
    strongest of the four categories. 
    Id. at 1335-36.
    Then, after categorizing the nature
    of the mark, the factfinder considers “the degree to which third parties make use of
    the mark.” 
    Id. at 1336.
    “The less that third parties use the mark, the stronger it is,
    and the more protection it deserves.” 
    Id. A mark’s
    strength is enhanced if it has “incontestable” status. See 
    id. A mark
    is “incontestable” if it has been registered for five years with the Patent &
    Trademark Office (“PTO”), its holder has filed the affidavit required by 15 U.S.C.
    § 1065(3) with the PTO, and the PTO has accordingly declared the mark
    “incontestable.” 
    Id. “An incontestable
    mark is presumed to be at least descriptive
    23
    Case: 15-11509    Date Filed: 07/26/2016   Page: 24 of 50
    with secondary meaning, and therefore a relatively strong mark.”         Sovereign
    
    Military, 809 F.3d at 1183
    (quotation omitted). In this case, the parties stipulated
    that FIU’s word mark was incontestable.
    The district court observed that, viewed in isolation, the terms comprising
    FIU’s word mark were either generic or descriptive.           But, in light of its
    incontestable status, the court appropriately presumed that FIU’s mark was
    relatively strong.   Nonetheless, it determined that FNU had rebutted the
    presumption of strength by showing extensive third-party use of the mark,
    explaining that FNU had identified “13 other entities using the terms ‘Florida’ and
    ‘University’ -- all of which are aimed at the same education marketplace as FIU.”
    Thus, the district court adjudged FLORIDA INTERNATIONAL UNIVERSITY
    and the attendant acronym to be “relatively weak.”
    On appeal, FIU argues that its word mark is “strong and distinctive,”
    challenging the district court’s conclusion on three grounds: first, FNU’s evidence
    of third-party use was inadequate to effect the strength of FIU’s mark; next, the
    trial court erred by focusing only on FIU’s mark’s “conceptual strength” and
    ignoring evidence of their “commercial strength”; and, finally, it could not
    logically have found that FIU’s mark was weak in light of the court’s subsequent
    conclusion that it was “famous” within the meaning of the Florida Anti-Dilution
    Act, Fla. Stat. § 495.151. We remain unpersuaded.
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    Case: 15-11509     Date Filed: 07/26/2016   Page: 25 of 50
    For starters, FIU attacks the district court’s heavy reliance on third-party use
    to diminish the strength of its mark because, in its view, the evidence of third-party
    use was both numerically and substantively inadequate to weaken its mark. This
    Court has long recognized that the extent of third-party use of a mark is an
    essential factor in determining a mark’s strength. See John H. Harland Co. v.
    Clarke Checks, Inc., 
    711 F.2d 966
    , 975 (11th Cir. 1983). Indeed, we’ve said that a
    “strong trademark is one that is rarely used by parties other than the owner of the
    trademark, while a weak trademark is one that is often used by other parties.” 
    Id. at 973-74
    (quotation omitted). Thus, the number of third-party users is important,
    but there is no hard-and-fast rule establishing a single number that suffices to
    weaken a mark. Rather, in assessing the impact of third-party uses, we consider
    “the entire name a third party uses, as well as the kind of business in which the
    user is engaged.” Safeway Stores, Inc. v. Safeway Discount Drugs, Inc., 
    675 F.2d 1160
    , 1165 (11th Cir. 1982).
    In this case, the district court reasonably found as a fact that extensive third
    party use diminished the strength of FIU’s word mark and acronym. Excluding
    FIU and FNU, twelve other higher education institutions in the state of Florida use
    both “Florida” and “University” in their names (and the letters “F” and “U” in their
    initials): Florida A&M University (FAMU), Florida Atlantic University (FAU),
    Florida Christian University (FCU), Florida Gulf Coast University (FGCU),
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    Case: 15-11509       Date Filed: 07/26/2016       Page: 26 of 50
    Florida Memorial University (FMU), Florida Polytechnic University (FPU),
    Florida State University (FSU), University of Central Florida (UCF), University of
    Florida (UF), University of North Florida (UNF), University of South Florida
    (USF), and University of West Florida (UWF). 5 Indeed, eleven of these twelve
    universities are members of Florida’s State University System, like FIU. Twelve
    third-party uses can be sufficient to diminish the distinctiveness of a mark. See
    
    AmBrit, 812 F.2d at 1539
    (affording lesser protection where 8 third-party users in
    the same market employed similar trade dress); see also El Chico, Inc. v. El Chico
    Café, 
    214 F.2d 721
    , 725 (5th Cir. 1954) (finding 27 instances of third-party use of
    “Chico,” “El Chico,” and similar names “for various products and articles” was
    sufficient to classify “El Chico” mark as weak); Homes & Land Affiliates, LLC v.
    Homes & Loans Magazine, LLC, 
    598 F. Supp. 2d 1248
    , 1261 (M.D. Fla. 2009)
    (finding “widespread third-party use” based on 18 instances).
    Considering the frequency of third-party use and in context, it seems to us
    that FIU operates in a crowded field of similar names. Looking at the full name
    the third parties use, see Safeway 
    Stores, 675 F.2d at 1165
    , all twelve of the other
    universities use two of the three words that FIU uses in its name. And five of them
    have three-word names that differ by only one word, and acronyms that differ by
    5
    The district court said that there were thirteen such universities, presumably because it
    included FIU in its total.
    26
    Case: 15-11509    Date Filed: 07/26/2016   Page: 27 of 50
    only one letter. And in considering the “kind of business in which the user[s] [are]
    engaged,” 
    id., we cannot
    help but observe that all of these similarly named
    businesses operate in the same general field that FIU occupies: post-secondary
    education.   Moreover, all of the third-party users are located in, and target
    customers in the same general geographic area: Florida. In fact, one of them --
    Florida Memorial University -- operates in Miami-Dade County, along with FIU
    and FNU. These factors amply support the district court’s determination that FIU
    operates in a crowded field of three-word university names that involve the words
    “Florida” and “University,” and that these names, therefore, are not particularly
    distinct to consumers. There was nothing in the record to suggest that potential
    students and others were prone to distinguish FIU’s name from the others in this
    crowded field. Accordingly the district court’s conclusion was reasonable.
    Next, FIU claims that the district court erroneously disregarded evidence of
    its mark’s “commercial strength,” evaluating only its “conceptual strength.”
    Conceptual strength evaluates a mark’s placement on the spectrum of marks
    (arbitrary or generic), whereas commercial strength measures the marketplace’s
    recognition value of the mark.        2 McCarthy on Trademarks and Unfair
    Competition (“McCarthy”) § 11:83 (4th ed. 2016). It is surely true that focusing
    solely on conceptual strength is an “incomplete” method of analysis, since we are
    also required to examine “the marketplace strength of the mark at the time of
    27
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    litigation or at the time registration is sought.” 
    Id. Thus, as
    we’ve explained,
    “even if [a] mark initially was weak, it may . . . subsequently acquire[] strength
    through [its owner’s] promotional efforts.” John H. 
    Harland, 711 F.2d at 974
    n.13.
    Indeed, an initially weak mark “may, by reason of subsequent use and promotion,
    acquire such distinctiveness that it can function as a significant indication of a
    particular producer as source of the goods with which it is used.” 
    Id. (quotation omitted).
    “Determining the strength of any mark requires weighing either or both
    circumstantial evidence of advertising and promotion and direct evidence of
    consumer recognition, such as by a survey.” 2 McCarthy § 11:83.
    The practical problem with FIU’s argument, however, is that FIU didn’t
    offer any direct evidence of commercial strength. To be sure, FIU has spent
    substantial time, energy, and effort in promoting its mark, and has continually
    educated students over the past 50 years under the name FIU.            The parties
    stipulated that FIU spends approximately $15 million annually on marketing and
    community outreach and engagement efforts, including advertising and promoting
    its mark through its athletic programs, radio advertisements, its website, and by
    publishing FIU Magazine. But, in isolation, evidence of promotion efforts is not
    sufficient to establish a mark’s commercial strength because it tells us precious
    little about the efficacy of those efforts in creating marketplace recognition of
    FIU’s mark.    Absent comparative evidence establishing that FIU has spent
    28
    Case: 15-11509      Date Filed: 07/26/2016      Page: 29 of 50
    substantially more on advertising than its competitors in the field of higher
    education, or “direct evidence of consumer recognition,” 2 McCarthy § 11.83,
    FIU’s promotional efforts do not establish that its mark has acquired “such
    distinctiveness that it can function as a significant indication of a particular”
    university among others in the same market. John H. 
    Harland, 711 F.2d at 974
    n.
    13 (quotation omitted). There simply was not sufficient evidence of commercial
    strength in the record to require the district court to ignore the substantial third-
    party usage.6
    FIU also claims that the district court reached inconsistent conclusions
    when, on the one hand, it found that FIU’s word mark was relatively weak but, on
    the other hand, in a subsequent assessment of FIU’s state law trademark dilution
    claim, determined that the mark was “famous” within the meaning of the Florida
    Anti-Dilution Act, Fla. Stat. § 495.151. Florida’s anti-dilution statute provides a
    cause of action for owners of marks that are “famous in [Florida]” against
    defendants whose “use of a mark or trade name . . . is likely to cause dilution of the
    distinctive quality of the famous mark,” and it lists eight non-exhaustive factors
    that the courts should consider in determining whether a mark is famous. 
    Id. § 6
              Evidence of commercial strength would likely have been particularly important in this
    case. For example, it’s difficult to imagine a more generic name for a university in Florida than
    “University of Florida” or “Florida State University,” but few people who have turned on a
    television on a Saturday afternoon would think that those names lack recognition in the
    marketplace of post-secondary education.
    29
    Case: 15-11509     Date Filed: 07/26/2016   Page: 30 of 50
    495.151(1). As the district court recognized, courts interpreting Florida’s anti-
    dilution statute have concluded that to be “famous” a mark must be very strong and
    distinctive. See, e.g., MPS Entm’t, LLC v. Abercrombie & Fitch Stores, Inc., No.
    11-24110-CIV, 
    2013 WL 3288039
    , at *16 (S.D. Fla. June 28, 2013) (“To be
    ‘famous’ in the context of a trademark dilution claim, ‘[t]he mark must have a
    degree of distinctiveness and strength beyond that needed to serve as a trademark;
    it must be ‘truly prominent and renowned.’” (quoting HBP, Inc. v. Am. Marine
    Holdings, Inc., 
    290 F. Supp. 2d 1320
    , 1338 (M.D. Fla. 2003)); accord 4 McCarthy
    § 24:104 (“A trademark cannot be ‘famous’ unless it is ‘distinctive,’ but it can
    certainly be ‘distinctive’ without being ‘famous.’”). In discussing FIU’s dilution
    claim, the court found that FIU’s marks were famous based on FIU’s
    “longstanding and widespread use of the marks . . . combined with [their] federal
    registration.”
    We agree with FIU that the district court’s fame finding is in some tension
    with its conclusion that FIU’s word mark is “relatively weak,” particularly because
    the main factor the court relied on in finding that the mark was relatively weak --
    the extent of third-party use -- also cuts against a finding of fame. See Fla. Stat. §
    495.151(1)(g). But we don’t think this flaw in the court’s reasoning proves that
    there’s anything erroneous about the court’s ultimate conclusion that FIU’s mark
    was weak. The district court only referenced three of the statutory factors in
    30
    Case: 15-11509     Date Filed: 07/26/2016   Page: 31 of 50
    support of its fame finding -- duration and extent of use, duration and extent of
    advertising, and federal registration -- and ignored the other five factors identified
    by the state legislature in the statute. See 
    id. § 495.151(a)
    (distinctiveness of mark
    in Florida); 
    id. § 495.151(d)
    (geographic area in which mark is used); 
    id. § 495.151(e)
    (trade channels); 
    id. § 495.151(f)
    (degree of recognition); 
    id. § 495.151(g)
    (third-party use). Moreover, the district court may not have fully
    considered whether FIU’s mark was famous because, as we explain below, it
    concluded that FIU’s dilution claim failed for other reasons. Quite simply, the
    district court’s brief and unnecessary analysis of FIU’s mark’s fame does not cast a
    long shadow on the rest of its careful analysis.
    In sum, we can discern no clear error in the district court’s finding that
    FIU’s word mark is relatively weak. However, relatively weak marks are still
    entitled to a narrow range of protection. See John H. 
    Harland, 711 F.2d at 975
    .
    Therefore, we are also obliged to examine the other six factors in order to
    determine whether, as a whole, the district court’s likelihood-of-confusion
    determination was sound.
    2. Similarity of marks
    The second factor in the likelihood-of-confusion analysis requires the
    factfinder to compare the plaintiff’s marks with the defendant’s marks and measure
    their similarity. Sovereign 
    Military, 809 F.3d at 1186
    . The greater the similarity,
    31
    Case: 15-11509    Date Filed: 07/26/2016   Page: 32 of 50
    the greater the likelihood of confusion. 
    Id. Two marks
    need not be identical to
    support a finding of infringement, and the key question remains whether the marks
    are sufficiently similar “to deceive the public.” Saxlehner v. Eisner & Mendelson
    Co., 
    179 U.S. 19
    , 33 (1900). We consider the overall impression created by the
    marks, and do not simply compare isolated features. Sovereign 
    Military, 809 F.3d at 1186
    .   Relevant points of comparison include “the appearance, sound and
    meaning of the marks, as well as the manner in which the marks are used.” John
    H. 
    Harland, 711 F.2d at 975
    . If a trademark operates in a crowded field of “similar
    marks on similar goods or services,” slight differences in names may be
    meaningful because consumers “will not likely be confused between any two of
    the crowd and may have learned to carefully pick out one from the other.”
    2 McCarthy § 11:85.
    The district court acknowledged that “Florida International University” and
    “Florida National University” (and the acronyms FIU and FNU) are similar in
    sound and appearance, but determined that the difference in the meaning of the
    words “national” and “international” outweighed any similarity. It explained that,
    in common usage, the two terms are used as antonyms to describe the domestic or
    overseas character of something and, therefore, they are not “so closely aligned as
    to create a likelihood of confusion among consumers.” Moreover, the court found,
    other universities use very similar acronyms and, therefore, FNU’s acronym does
    32
    Case: 15-11509    Date Filed: 07/26/2016   Page: 33 of 50
    not increase the likelihood that a reasonable consumer would be confused as to the
    source of the services that it represents. FIU disagrees because, it argues, the
    names are quite similar and certain dictionaries define “national” as a subset of
    “international.”
    Again we remain unpersuaded.         For starters, the parties stipulated that
    Merriam-Webster’s On-line Dictionary classifies “international” as a “near
    antonym” of national. The district court reasonably attributed more weight to the
    meanings than to the appearance and sound of the marks, especially in a field
    where so many competitors have names that appear and sound similar. Moreover,
    in a crowded field of similar acronyms, the district court reasonably found that the
    addition of one more school identifying itself with an acronym containing the
    letters F and U would not materially add to the confusion. This is especially true in
    a field like post-secondary education, where the primary consumers -- potential
    students (and likely their parents too) -- generally spend a substantial amount of
    time and energy learning about their options before choosing a school and are,
    therefore, unlikely to be confused by similar names. See Welding 
    Servs., 509 F.3d at 1361
    .    Accordingly, we can find no clear error in the district court’s
    determination that the names and acronyms were not confusingly similar.
    3. Similarity of products
    33
    Case: 15-11509    Date Filed: 07/26/2016    Page: 34 of 50
    The third factor asks whether the parties’ services “are the kind that the
    public attributes to a single source.” Frehling 
    Enters., 192 F.3d at 1338
    . The test
    is not whether the products can be readily distinguished, but rather whether the
    goods are “so related in the minds of consumers that they get the sense that a single
    producer is likely to put out both goods.” 
    Id. The focus
    is on “the reasonable
    belief of the average consumer as to what the likely source of the goods [is].” 
    Id. The district
    court recognized that almost half of FNU’s students were seeking
    associate’s degrees, which FIU does not offer, and another 21% were taking only
    ESL classes, which FIU generally offers only to prepare students for their full-time
    enrollment. Nevertheless, because FNU offers several bachelor’s degree programs
    and one master’s program that overlap with those offered by FIU, the court found
    that a reasonable consumer could conclude that the services provided by FIU and
    FNU are attributable to a similar source. The parties agree that this factor weighs
    in favor of FIU’s infringement claim, so we accept the district court’s
    determination.
    4. Similarity of retail outlets and customers
    The fourth factor takes into consideration where, how, and to whom the
    parties’ products are sold. See Frehling 
    Enters., 192 F.3d at 1339
    . Dissimilarities
    between the manner of sale and the typical customers of the parties’ services lessen
    the possibility of confusion. 
    Id. Direct competition
    between the parties is not
    34
    Case: 15-11509    Date Filed: 07/26/2016    Page: 35 of 50
    required for this factor to weigh in favor of a likelihood of confusion. 
    Id. That is,
    the parties’ outlets and customer bases need not be identical, but some degree of
    overlap should be present for this factor to support a finding of likelihood of
    confusion. 
    Id. The district
    court found that there were significant differences in the students
    looking to attend the two schools because: most FNU students are seeking
    associate’s degrees or ESL programs that FIU doesn’t provide; FIU targets
    students who are directly out of high school and seeking a four-year degree,
    whereas most FNU students have been out of high school for an average of ten
    years; and, unlike FIU, FNU doesn’t require students to submit standardized test
    scores prior to admission. However, the court also noted that both schools offer
    identical bachelor’s and master’s degrees as well as online courses and, therefore,
    they have some potential overlap in prospective students.          In light of these
    competing considerations, the court found that this factor weighed in favor of
    finding a likelihood of confusion, but did not merit much weight in the overall
    analysis. FIU says that the district court erred in discounting the significance of
    this factor because there is significant overlap in the two schools’ potential
    students and their campuses are “virtually identical.”
    First, it seems plain to us that there simply isn’t much of an overlap in the
    two schools’ potential student bodies. It is undisputed that nearly 50% of FNU’s
    35
    Case: 15-11509     Date Filed: 07/26/2016   Page: 36 of 50
    students are enrolled in an Associate of Arts or Associate of Science Program -- a
    type of degree that FIU does not even offer. And over 21% of FNU’s students are
    enrolled in a developmental program for ESL. While FIU says that it, too, offers
    ESL programs, its programs are intended only for students “seeking to enter
    college or professional schools” -- a distinction the district court found meaningful.
    To be sure, both schools offer overlapping bachelor’s and master’s degrees. But
    90% of FIU’s bachelor’s degree candidates matriculate straight from South Florida
    high schools, whereas most of FNU’s students have been out of high school for a
    decade on average. Moreover, while FIU generally offers a “traditional” four-year
    college experience for recent graduates, which includes living on campus, almost
    all of FNU’s students commute to class at night after work. In short, the district
    court reasonably found that the two schools do not “cater to the same general kinds
    of individuals.” Safeway 
    Stores, 675 F.2d at 1166
    .
    We also see little resemblance in the “retail outlets” of the two schools, i.e.,
    the campuses and websites where students can take classes. FIU has two major
    campuses in South Florida: the Modesto A. Maidique Campus in west Miami-
    Dade County and the Biscayne Bay Campus in North Miami Beach. FIU has
    described the Maidique Campus as a “342-acre metropolis” containing residential
    halls, an eight-story library, a nature preserve, an athletic stadium, and an art
    museum. FNU also has two main campuses in South Florida, each consisting of a
    36
    Case: 15-11509     Date Filed: 07/26/2016    Page: 37 of 50
    single building: the “Hialeah Campus” in Hialeah, and the smaller “South
    Campus,” which is located approximately two miles from FIU’s Maidique
    Campus. FNU’s single-building campuses do not offer any on-campus housing for
    students. Considering these striking differences in the two schools’ campuses, the
    district court reasonably concluded that potential students were unlikely to confuse
    an FNU single-building campus for an FIU “metropolis.” It’s also true that the two
    schools offer online courses, but they each do so through their own website, which
    “would dispel rather than cause confusion . . . because the websites are separate
    and distinct, suggesting two completely unrelated [] entities.” 
    Tana, 611 F.3d at 778
    . Considering these differences, we can find no clear error in the district
    court’s decision to discount the weight of this factor.
    5. Similarity of advertising media
    Controlling law also requires that we compare the parties’ advertisements
    and the audiences they reach. Sovereign 
    Military, 809 F.3d at 1188
    . “The greater
    the similarity, the greater the likelihood of confusion.”         
    Id. (quotation and
    alteration omitted). Our cases do not require identity of advertising methods; “the
    standard is whether there is likely to be significant enough overlap in the [audience
    of the advertisements] that a possibility of confusion could result.”       Frehling
    
    Enters., 192 F.3d at 1340
    .
    37
    Case: 15-11509    Date Filed: 07/26/2016    Page: 38 of 50
    The district court found that there was minimal overlap in the audience of
    the two schools’ advertising. Even though both parties advertise in the same types
    of printed publications, the court found that there was no evidence that any of the
    readers of FIU’s publications were likely to also read magazines or other
    publications in which FNU advertises. However, the court found one aspect of
    overlap in the parties’ advertising methods: both FIU and FNU advertise on the
    same South Florida radio station, WLRN, a National Public Radio member station.
    The court adjudged this overlap sufficient to create some likelihood that the same
    consumers would be exposed to both schools’ marks, but, again, found this factor
    to merit little weight in the overall scheme of things. Again, the district court’s
    assessment was a reasonable one. The key question in assessing similarity of
    advertising media is whether the parties’ ads are likely to reach the same audience.
    The evidence tended to show substantial overlap in the types of advertising
    methods used by the parties (magazines, Internet banner ads, and print media), but,
    as far as we can tell, the only evidence of overlap in the audience was in the radio
    advertisements. Accordingly, the district court reasonably concluded that this
    factor weighed only slightly in favor of finding a likelihood of confusion.
    6. FNU’s intent
    “If it can be shown that a defendant adopted a plaintiff’s mark with the
    intention of deriving a benefit from the plaintiff’s business reputation, this fact
    38
    Case: 15-11509      Date Filed: 07/26/2016      Page: 39 of 50
    alone may be enough to justify the inference that there is confusing similarity.”
    Frehling 
    Enters., 192 F.3d at 1340
    ; see also 
    AmBrit, 812 F.2d at 1542
    .                    In
    examining this factor, the district court had to determine whether FNU “had a
    conscious intent to capitalize on the plaintiff’s business reputation, was
    intentionally blind, or otherwise manifested improper intent” in adopting its new
    name and acronym. Custom Mfg. & Eng’g, Inc. v. Midway Servs., Inc., 
    508 F.3d 641
    , 648 (11th Cir. 2007) (quotations and alteration omitted).
    The district court found that FNU’s prior knowledge of FIU’s marks was
    insufficient to create an inference of improper intent, and that the prior litigation
    between FIU and FNU related to FNU’s name change to “Florida International
    College” was not persuasive evidence of improper intent because the parties had
    peacefully coexisted for more than twenty years after settling that lawsuit.
    Accordingly, the court found that the intent factor weighed against finding a
    likelihood of confusion.
    FIU argues, in essence, that the district court drew the wrong inference from
    the parties’ litigation history, and that the prior trademark suit requires a
    presumption that FNU acted improperly in changing its name. We acknowledge
    that FNU’s shifting explanations for its name change,7 combined with its history of
    7
    At the outset of this litigation, FNU contended that it changed its name to include
    “university” because it believed its accrediting body required the name change once FNU began
    (continued on next page)
    39
    Case: 15-11509      Date Filed: 07/26/2016       Page: 40 of 50
    choosing names similar to FIU’s, could have supported a finding of wrongful
    intent. But, as the district court observed, the parties had peacefully coexisted for
    over twenty years after their prior litigation, and FNU has provided a plausible
    explanation for why it added the word “University” to its name. Considering these
    mixed indicia of FNU’s intent in adopting its new name, we think that there were
    at least two permissible ways to view the evidence. Therefore, the district court’s
    finding that FNU’s name change was not improperly motivated was not clearly
    erroneous. See 
    Anderson, 470 U.S. at 574
    .
    7. Actual confusion
    Evidence of confusion by actual or potential customers is, of course, the best
    evidence of a likelihood of confusion. Frehling 
    Enters., 192 F.3d at 1340
    . “[T]he
    quantum of evidence needed to show actual confusion is relatively small.” See
    Caliber Auto. Liquidators, Inc. v. Premier Chrysler, Jeep, Dodge, LLC, 
    605 F.3d 931
    , 937 (11th Cir. 2010) (quotation omitted). In assessing the weight of evidence
    of actual confusion, we must consider who was confused and how they were
    confused: “Short-lived confusion or confusion of individuals casually acquainted
    with a business is worthy of little weight, . . . while confusion of actual customers
    of a business is worthy of substantial weight.” Safeway 
    Stores, 675 F.2d at 1167
    ;
    offering master’s degrees. When this explanation was revealed to be false, FNU explained that it
    changed its name because attending a “university” is more appealing to foreign students than
    attending a “college.”
    40
    Case: 15-11509    Date Filed: 07/26/2016   Page: 41 of 50
    see also 
    Aronowitz, 513 F.3d at 1239-40
    (“With regard to actual confusion, we
    have specifically accorded ‘substantial weight’ to evidence that actual customers
    were confused by the use of a mark as opposed to other categories of people.”).
    We’ve found that even two instances of actual confusion is “worthy of some
    consideration” when the right people are confused in the right way. See Safeway
    
    Stores, 675 F.2d at 1167
    .
    The parties stipulated that “[t]here has never been a single known instance
    during the application process where a prospective student has applied for
    admission to either FNU or FIU under the impression that FNU was associated
    with FIU.” However, FIU produced evidence of two instances of alleged actual
    customer confusion: a July 7, 2014 email from a FedEx employee to an FIU
    administrator asking whether FNU “is accredited with FIU”; and a May 28, 2014
    letter sent to FNU from a California high school student who requested
    information regarding “both admission to and programs at Florida International
    University” because she was investigating “the various colleges and universities
    [that she was] considering attending” as part of a sophomore class project. FIU
    also provided hearsay testimony from its Rule 30(b)(6) designee that some of its
    employees were “confused” by FNU’s new name. And FIU submitted evidence
    that, on one occasion, a WLRN radio announcer who was reading an FNU
    advertisement said “Florida Int -- Florida National University.”
    41
    Case: 15-11509     Date Filed: 07/26/2016    Page: 42 of 50
    The district court determined that the FedEx employee’s email was entitled
    to little weight because it was unclear whether she was an actual consumer of
    higher education services. It found that the high school student’s letter merited
    greater consideration because she was a potential FIU applicant, but determined
    that “a sole, de minimis instance of consumer confusion is not enough to militate in
    favor of [] finding a likelihood of confusion.” The court did not credit FIU’s
    hearsay evidence regarding employee confusion, and found that the broadcaster’s
    “flub[]” was not persuasive evidence of actual confusion. Thus, it concluded that
    FIU had provided insufficient evidence of actual confusion to weigh in favor of
    finding a likelihood of confusion.
    FIU does not take issue with any of the district court’s specific findings, but
    nonetheless asserts that its evidence of actual confusion tips this factor in favor of a
    finding of likelihood of confusion. Again, we’re unpersuaded and find no clear
    error in the district court’s assessment of this factor.
    First, the district court was well within its right to disregard FIU’s hearsay
    evidence of confusion among its employees, which was no more than references by
    FIU’s Rule 30(b)(6) representative to ambiguous statements by unidentified
    employees at some point in the past. It was likewise reasonable to discount the
    radio announcer’s error, which was, after all, the type of “[s]hort-lived” confusion
    by an individual “casually acquainted with [FNU that was] worthy of little
    42
    Case: 15-11509     Date Filed: 07/26/2016    Page: 43 of 50
    weight.” Safeway 
    Stores, 675 F.2d at 1167
    . We also think that the district court,
    as the finder of the facts, could reasonably afford little weight to the letter from the
    FedEx employee because there was nothing in the record that suggested she was a
    potential applicant for either school. The probative value of the letter was “low
    because of the uncertainty about what might have prompted the inquiries,” and
    because “the nature of [FIU and FNU’s] business . . . requires that the purchasers
    of the services . . . be sophisticated consumers.” Welding 
    Servs., 509 F.3d at 1361
    .
    We are thus left with the email from a single California high school student. As an
    actual prospective student who was actively looking at potential college options,
    she was undoubtedly an “actual customer” for purposes of the likelihood of
    confusion analysis.     But with only a single probative instance of consumer
    confusion in the years since FNU’s name change, the district court reasonably
    decided that this factor did not weigh in favor of a likelihood of confusion.
    8. Balancing
    Having found the district court’s assessment of each of the seven likelihood-
    of-confusion factors to be reasonable, it should come as no surprise that we find no
    clear error in its ultimate conclusion that FIU failed to establish a likelihood of
    confusion.    Three of the seven factors -- similarity of services, overlap in
    customers and trade channels, and similarity in advertising methods -- weigh,
    albeit only slightly, in favor of finding a likelihood of confusion, but the two most
    43
    Case: 15-11509    Date Filed: 07/26/2016   Page: 44 of 50
    important factors -- evidence of actual confusion and the strength of the mark -- do
    not. Moreover, FIU’s burden of establishing a likelihood of confusion was higher
    than usual in this case because, we repeat, potential college students are relatively
    sophisticated consumers who are unlikely to be easily or meaningfully confused by
    similar-sounding university names.     Considering these factors, in concert, the
    district court reasonably concluded that FNU’s adoption of its new name and
    acronym did not and would not likely cause consumer confusion. We, therefore,
    affirm the court’s denial of FIU’s federal trademark claim.
    IV.
    Section 43(a) of the Lanham Act creates a federal cause of action for any
    person injured by another’s use of a mark that “is likely to cause confusion, or to
    cause mistake, or to deceive” as to the origin of a product or service. 15 U.S.C.
    § 1125(a)(1)(A). In order to prevail on a federal claim of unfair competition under
    § 43(a), a trademark owner “must show (1) that it had trademark rights in the mark
    or name at issue and (2) that the other party had adopted a mark or name that was
    the same, or confusingly similar to its mark, such that consumers were likely to
    confuse the two.” Suntree Techs., Inc. v. Ecosense Int’l, Inc., 
    693 F.3d 1338
    , 1346
    (11th Cir. 2012) (quotation omitted). While nearly identical to the likelihood-of-
    confusion standard that we’ve already discussed for federal trademark
    infringement claims, § 43(a) of the Lanham Act “is broader . . . in that it covers
    44
    Case: 15-11509     Date Filed: 07/26/2016    Page: 45 of 50
    false advertising or description whether or not it involves trademark infringement.”
    Babbit Elecs., Inc. v. Dynascan Corp., 
    38 F.3d 1161
    , 1181 (11th Cir. 1994).
    In the district court, FIU broadly advanced two theories of liability in
    support of its federal unfair competition claim: FNU’s use of its new name was
    likely to cause people to confuse FNU with FIU; and FNU’s name change, its
    intentional omission of its for-profit status, and its adoption of the course
    numbering system of Florida’s state universities were all part of an attempt to
    falsely associate itself in the public eye with Florida’s state universities. The
    district court rejected the first theory based on its determination that FIU had failed
    to establish a likelihood of confusion with respect to its trademark claim. And it
    rejected the false association theory because it understood our precedent to only
    allow FIU to pursue an unfair competition claim based on the likelihood that
    FNU’s use of its new name would confuse consumers with FIU. While the court
    recognized that a significant portion of the public may be confused about FNU’s
    affiliation with the State of Florida, it concluded that this confusion had not
    resulted in an appreciable increase in confusion over FNU’s affiliation with FIU.
    FIU advances the same two theories of unfair competition on appeal. The
    parties agree that FIU’s first theory -- that FNU’s marks create a likelihood of
    confusion with FIU’s marks -- is coextensive with FIU’s trademark infringement
    claim. For the reasons we’ve already discussed, at some length, we can find no
    45
    Case: 15-11509      Date Filed: 07/26/2016   Page: 46 of 50
    clear error in the district court’s determination that FNU’s marks did not create a
    likelihood of confusion and we, therefore, agree with the district court that FIU’s
    first theory of unfair competition fails.
    We also reject FNU’s false association theory of liability, although for
    different reasons than were offered by the district court. In concluding that FIU
    could only assert an unfair competition claim based on the potential that consumers
    would confuse FNU with FIU, the district court relied on our statement in Suntree
    Technologies that an unfair competition claim requires a trademark owner to show
    that “the other party had adopted a mark or name that was the same, or confusingly
    similar . . . , such that consumers were likely to confuse the 
    two.” 693 F.3d at 1346
    (emphasis added). However, in that case, we were simply reciting our
    longstanding definition of unfair competition, see, e.g., Lone Star Steakhouse &
    Saloon, Inc. v. Longhorn Steaks, Inc., 
    106 F.3d 355
    , 358 (11th Cir.), opinion
    modified on reh’g, 
    122 F.3d 1379
    (11th Cir. 1997), not addressing the distinct
    theory of liability asserted by FIU in this case. The district court’s construction of
    Section 43(a) of the Lanham Act would render that cause of action wholly
    duplicative of a trademark infringement action for trademark holders, when in fact
    the language of Section 43 is much broader:
    Any person who . . . uses in commerce any . . . name, symbol, or
    device, or any combination thereof . . . , which . . . . is likely to . . .
    deceive as to the affiliation, connection, or association of such person
    with another person, or as to the origin, sponsorship, or approval of
    46
    Case: 15-11509     Date Filed: 07/26/2016   Page: 47 of 50
    his or her goods, services, or commercial activities by another person
    . . . shall be liable in a civil action by any person who believes that he
    or she is or is likely to be damaged by such act.
    15 U.S.C. § 1125(a)(1). This language seems to encompass FIU’s false association
    theory that FNU has used a name, symbol (its logo), and device (the course naming
    and numbering system) that create the false impression that FNU is associated with
    the State of Florida.
    However, we needn’t definitively decide whether FIU’s broader false
    association rationale falls within the scope of Section 43(a) because FIU has not
    explained how -- let alone pointed to any evidence establishing -- that it “is likely
    to be damaged” by FNU’s actions associating itself with Florida public
    universities. The district court reasonably credited FNU’s expert testimony that,
    while 30% to 50% of survey respondents thought that the State of Florida or some
    other government entity operates FNU, less than 1% of survey respondents
    associated FNU with FIU. In short, FIU has not shown how it could have been
    harmed by people wrongly thinking that FNU is a Florida public university,
    especially when any such association did not lead them to associate FNU with FIU.
    Accordingly, even assuming its false association theory was valid, FIU still has
    failed to prove its claim.
    V.
    A.
    47
    Case: 15-11509     Date Filed: 07/26/2016    Page: 48 of 50
    The Florida trademark dilution statute provides a cause of action for owners
    of marks that are “famous in [Florida]” against defendants whose “use of a mark or
    trade name . . . is likely to cause dilution of the distinctive quality of the famous
    mark.” Fla. Stat. § 495.151(1). The statute contains a non-exhaustive list of eight
    factors that we may consider in determining “whether a mark is distinctive and
    famous,” which largely overlap with the factors employed by the federal
    likelihood-of-confusion analysis. See 
    id. However, under
    Florida law, “[d]ilution
    differs from infringement in that it does not necessarily depend on either
    competing goods or likelihood of confusion.” Great S. Bank v. First S. Bank, 
    625 So. 2d 463
    , 470 (Fla. 1993). Rather, “[a] violation of Florida’s dilution statute . . .
    occurs where a designation resembles the highly distinctive mark of another in a
    manner likely to cause a reduction in the distinctiveness of the other’s mark or
    ‘tarnishes’ the images associated with the other’s mark.” Anderson v. Upper Keys
    Bus. Grp., Inc., 
    61 So. 3d 1162
    , 1171 (Fla. Dist. Ct. App. 2011). In deciding
    whether dilution has occurred, Florida’s courts “look to the distinctiveness of the
    two services or products, the duration and extent of [the mark’s] use and
    advertising, and the degree of recognition by prospective purchasers.” 
    Id. The district
    court found that FIU’s mark was famous within the meaning of
    the Florida trademark dilution statute. However, it also found that FNU had not
    diluted FIU’s mark for largely the same reasons it had rejected FIU’s federal
    48
    Case: 15-11509     Date Filed: 07/26/2016    Page: 49 of 50
    trademark infringement claim: the marks were not similar enough to create a
    likelihood of dilution; FIU did not provide “compelling or persuasive evidence of
    [FNU’s alleged] intent to piggyback on FIU’s name or goodwill”; and there was no
    significant risk that the public would associate FNU with FIU.             FIU’s sole
    argument on appeal is that the district court should have found a likelihood of
    dilution for the same reasons it should have found a likelihood of confusion.
    Having already rejected FIU’s challenges to the district court’s likelihood of
    confusion analysis, we affirm the district court’s denial of its dilution claim for the
    same reasons.
    B.
    FIU correctly acknowledges that its Florida trademark infringement claim
    (Claim Four) and its common law infringement and unfair competition claim
    (Claim Five) rise or fall with its federal trademark infringement and unfair
    competition claims. See Suntree 
    Techs., 693 F.3d at 1345
    . And in Claim Six, FIU
    sought “cancellation” of FNU’s Florida trademark under Florida Statute § 495.101,
    which requires cancellation of any Florida registered trademark that is “so similar”
    to a previously registered federal trademark “as to be likely to cause confusion or
    mistake or to deceive.” 
    Id. § 495.101(3)(f).
    FIU raises the same “likelihood of
    confusion” arguments in support of its cancellation claim that we’ve already
    49
    Case: 15-11509    Date Filed: 07/26/2016   Page: 50 of 50
    rejected. Therefore, we find that the district court did not err in granting final
    judgment in FNU’s favor on these last three claims as well.
    Accordingly, we affirm the final judgment of the district court.
    AFFIRMED.
    50
    

Document Info

Docket Number: 15-11509

Citation Numbers: 830 F.3d 1242

Filed Date: 7/26/2016

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (33)

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Tana v. Dantanna's , 611 F.3d 767 ( 2010 )

North American Medical Corp. v. Axiom Worldwide, Inc. , 522 F.3d 1211 ( 2008 )

Custom Manufacturing & Engineering, Inc. v. Midway Services,... , 508 F.3d 641 ( 2007 )

Safeway Stores, Incorporated, Cross-Appellee v. Safeway ... , 675 F.2d 1160 ( 1982 )

Byars v. Coca-Cola Co. , 517 F.3d 1256 ( 2008 )

Freedom Savings and Loan Association, Counterclaim/... , 757 F.2d 1176 ( 1985 )

Larry Bonner v. City of Prichard, Alabama , 661 F.2d 1206 ( 1981 )

John H. Harland Company, Cross-Appellant v. Clarke Checks, ... , 711 F.2d 966 ( 1983 )

lone-star-steakhouse-saloon-inc-plaintiff-counterdefendant-appellant , 106 F.3d 355 ( 1997 )

babbit-electronics-inc-sol-steinmetz-and-robert-steinmetz , 38 F.3d 1161 ( 1994 )

lone-star-steakhouse-saloon-inc-plaintiff-counterdefendant-appellant , 122 F.3d 1379 ( 1997 )

Holladay v. Allen , 555 F.3d 1346 ( 2009 )

John D. Chapman v. Ai Transport , 229 F.3d 1012 ( 2000 )

Curtis E. VETTER, Plaintiff-Appellant, v. Robert FROSCH Et ... , 599 F.2d 630 ( 1979 )

Adam G. Nunez v. The Superior Oil Company , 572 F.2d 1119 ( 1978 )

El Chico, Inc. v. El Chico Cafe , 214 F.2d 721 ( 1954 )

Caliber Automotive Liquidators, Inc. v. Premier Chrysler, ... , 605 F.3d 931 ( 2010 )

Welding Services, Inc. v. Forman , 509 F.3d 1351 ( 2007 )

Aronowitz v. Health-Chem Corp. , 513 F.3d 1229 ( 2008 )

View All Authorities »