Reiyn Keohane v. Florida Department of Corrections Secretary ( 2020 )


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  •                 Case: 18-14096       Date Filed: 03/11/2020       Page: 1 of 92
    [PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 18-14096
    ________________________
    D.C. Docket No. 4:16-cv-00511-MW-CAS
    REIYN KEOHANE,
    Plaintiff - Appellee,
    versus
    FLORIDA DEPARTMENT OF CORRECTIONS SECRETARY,
    Defendant - Appellant.
    ________________________
    Appeal from the United States District Court
    for the Northern District of Florida
    ________________________
    (March 11, 2020)
    Before WILSON and NEWSOM, Circuit Judges, and COOGLER, * District Judge.
    *
    Honorable L. Scott Coogler, United States District Judge for the Northern District of Alabama,
    sitting by designation.
    Case: 18-14096    Date Filed: 03/11/2020    Page: 2 of 92
    NEWSOM, Circuit Judge:
    This appeal requires us to decide whether the Florida Department of
    Corrections violated the Eighth Amendment’s prohibition on cruel and unusual
    punishment in its treatment of a transgender inmate’s gender dysphoria.
    Specifically, we must determine whether the FDC acted with deliberate
    indifference to Reiyn Keohane’s serious medical need when it (1) enforced a since-
    repealed policy that strictly limited transgender inmates to the particular medical
    treatments they were receiving when taken into custody, (2) delayed providing
    hormone therapy to Keohane for two years pursuant to that policy, and (3) refused
    Keohane’s “social transitioning” requests—in particular, to wear long hair,
    makeup, and female undergarments. We must also determine whether the FDC’s
    post-suit decisions to rescind what the parties have called its “freeze-frame” policy
    and to prescribe Keohane hormone therapy moot this appeal with respect to the
    first two issues.
    Keohane brought this action under 42 U.S.C. § 1983 alleging violations of
    her Eighth Amendment rights and seeking (as relevant here) declaratory and
    injunctive relief. The district court entered a three-part order (1) declaring the
    FDC’s former freeze-frame policy unconstitutional and permanently enjoining the
    FDC from “reenacting and enforcing” it, (2) requiring the FDC to continue to
    provide Keohane with hormone therapy “so long as it is not medically
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    contraindicated,” and (3) directing the FDC to permit Keohane “to socially
    transition by allowing her access to female clothing and grooming standards.”
    Keohane v. Jones, 
    328 F. Supp. 3d 1288
    , 1319 (N.D. Fla. 2018).
    We hold that Keohane’s challenges to the prior freeze-frame policy and the
    FDC’s initial denial of hormone therapy are moot in light of the FDC’s subsequent
    repeal and replacement of the policy and its provision of hormone treatment. We
    reject on the merits Keohane’s claim that the FDC violated the Eighth Amendment
    by refusing to accommodate her social-transitioning requests.
    I
    A
    Reiyn Keohane is an FDC inmate currently serving a 15-year sentence for
    attempted murder. Keohane was born male, but she began to identify as female
    sometime during her preadolescent years. Beginning at age 14—and up until the
    time she was incarcerated at 19—Keohane wore women’s clothing, makeup, and
    hairstyles. At 16, she was formally diagnosed with gender dysphoria—which, in
    general terms, “refers to the distress that may accompany the incongruence
    between one’s experienced or expressed gender and one’s assigned gender.”
    American Psychiatric Ass’n, Diagnostic and Statistical Manual of Mental
    Disorders 451 (5th ed. 2013). About six weeks before her arrest, Keohane began
    hormone therapy under the care of a pediatric endocrinologist.
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    Following her arrest, Keohane was initially housed at the Lee County Jail,
    where she says her request to continue hormone therapy was immediately denied.
    When, several months later, in July 2014, Keohane was transferred to an FDC
    prison in south Florida, she asked to resume her hormone-therapy treatment
    because, as she explained to prison officials in a written grievance, “[w]ithout it
    [she] consider[ed] self-harm and suicide every single day.” She made similar
    requests (accompanied by similar threats of self-harm) during the ensuing two
    years, all of which were either disregarded or rejected.1 Keohane alleges—and the
    FDC doesn’t dispute—that her hormone-therapy requests were denied pursuant to
    a policy specifying that “[i]nmates who have undergone treatment for [gender
    dysphoria] will be maintained only at the level of change that existed at the time
    they were received by the Department.” Under this “freeze-frame” policy, the care
    of inmates suffering from gender dysphoria was determined not by their current,
    individualized medical needs, but rather by the treatment they were (or weren’t)
    receiving at the time of their incarceration.
    In December 2014, Keohane’s grievances began to include requests relating
    to “social transitioning”—that is, the ability to live consistently with one’s gender
    identity, including by dressing and grooming accordingly. In particular, Keohane
    1
    It is undisputed that, throughout the course of her incarceration, Keohane has consistently been
    provided mental-health counseling for her gender dysphoria.
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    expressed a desire to wear female undergarments and makeup, and to grow out her
    hair in a long, feminine style—as the district court described it, “to possess and
    wear the same bras, panties, hairstyles, and makeup items permitted in [the FDC’s]
    female facilities.” The FDC refused Keohane’s social-transitioning requests on the
    grounds that they violated prison policy—which required male inmates to wear
    “[u]nder shorts” and to “have their hair cut short to medium uniform length at all
    times with no part of the ear or collar covered,” Fla. Admin. Code r. 33-
    602.101(2), (4)—and that they posed a security risk. Specifically, the FDC was
    concerned that an inmate wearing makeup and female undergarments would
    inevitably become a target in an all-male prison, thereby endangering not only the
    inmate but also the prison employees who would have to step in to protect her.
    Additionally, the FDC concluded that there are clear advantages to maintaining
    uniformity in a prison setting, including the ability to more readily detect
    contraband.
    During this protracted request-denial cycle, Keohane made multiple attempts
    to self-harm. In October 2014, Keohane tried to hang herself. In January 2015,
    she tried to castrate herself. And in April 2017, she tried to kill herself twice more.
    B
    Having exhausted her efforts to obtain relief within the prison system,
    Keohane filed a single-count complaint in the United States District Court for the
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    Northern District of Florida alleging that the FDC’s denial of her hormone-therapy
    and social-transitioning requests violated the Eighth Amendment. As relevant
    here, Keohane sought three forms of relief: (1) a declaration that the FDC was
    acting with deliberate indifference to her gender dysphoria, a serious medical need;
    (2) a permanent injunction ordering the FDC to provide her with hormone therapy
    and social-transitioning accommodations, including “access to female clothing and
    grooming standards”; and (3) a permanent injunction prohibiting the FDC from
    enforcing its freeze-frame policy.
    Not long after Keohane filed suit, the FDC altered its behavior in two
    material respects. First, just two weeks after the complaint was filed, the FDC
    referred Keohane to an outside endocrinologist who immediately prescribed her
    hormone therapy. Second, about six weeks after that, the FDC formally repealed
    its freeze-frame policy and replaced it with a policy that calls for individualized
    assessment and treatment of inmates who claim to be suffering from gender
    dysphoria and related conditions. With the lone exception of a sports bra to help
    with her hormone-related breast enlargement, however, the FDC has continued to
    refuse Keohane’s social-transitioning requests.
    Keohane’s case proceeded to a bench trial. Helpfully, the parties agreed—
    and still do—both that Keohane’s gender dysphoria constitutes a “serious medical
    need” for deliberate-indifference purposes and that hormone therapy is medically
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    necessary to treat that need. Most notably, Keohane’s FDC treatment team—
    which comprised her psychologist, her mental-health counselor, and a psychiatric
    physician assistant—supported the determination that hormone therapy is
    medically necessary. And since initially acceding to Keohane’s request for
    hormone therapy in September 2016, the FDC has consistently provided it and has
    repeatedly represented (both at trial and on appeal) that it will continue to do so “as
    long as [her] treatment team believes the hormones are medically necessary to treat
    her gender dysphoria.” Br. of Appellant at 7–8 (citing testimony).
    The parties and medical professionals disagreed, however—and still do—
    about the medical necessity of Keohane’s social-transitioning-related requests to
    dress and groom herself as a woman. For his part, Keohane’s retained medical
    expert testified (1) that allowing an individual to present consistently with her
    gender identity is one “of the medically necessary components for the treatment of
    gender dysphoria,” (2) that it would be “medically and logically inconsistent” and
    “potentially harmful” to provide Keohane hormone therapy while denying her the
    ability to socially transition, and (3) that forcing one to live in conformity with a
    gender with which she doesn’t identify “would likely” cause her to engage in self-
    harm.
    By contrast, the members of Keohane’s treatment team, who had supported
    the provision of hormone therapy, denied that social transitioning is medically
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    necessary to treat Keohane’s gender dysphoria—as did a staff psychiatrist with the
    FDC’s medical vendor Wexford, the FDC’s chief clinical officer, and the FDC’s
    retained expert. According to the treatment team, Keohane’s current regimen—
    hormone therapy and mental-health counseling, together with other
    accommodations, including the use of female pronouns (“she,” “her,” etc.), safer
    housing accommodations, and private shower facilities—is sufficient to treat her
    gender dysphoria. The treatment team also explained that requiring Keohane to
    comply with the FDC’s clothing and grooming policies does not place her at a
    substantial risk of self-harm or severe psychological pain. The FDC’s retained
    expert acknowledged that the sorts of social-transitioning-related accommodations
    that Keohane sought may be “psychologically pleasing” to her, but he too rejected
    the suggestion that they are medically necessary. Finally, FDC witnesses
    testified—as FDC personnel had explained from the beginning—that granting
    Keohane’s social-transitioning requests would pose unacceptable security risks.
    Notably, though, despite the FDC’s steadfast refusal to accommodate Keohane’s
    social-transitioning requests, it has repeatedly stated—since this suit was filed,
    anyway—that “if [those] requests are deemed medically necessary, they will be
    fulfilled,” and that it will take additional security measures as needed. Br. of
    Appellant at 9.
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    Following trial, the district court issued an opinion in Keohane’s favor. The
    court rejected the FDC’s contention that Keohane’s claims relating to the former
    freeze-frame policy and its initial refusal to provide hormone therapy were moot—
    concluding, in particular, that the FDC’s “voluntary cessation” of the challenged
    conduct was insufficient to render those claims nonjusticiable. On the merits, the
    district court held (1) that the FDC’s former freeze-frame policy was an
    unconstitutional “blanket ban on medically necessary care,” (2) that the FDC’s
    earlier denial of hormone therapy—which the district court thought resulted from
    “bigotry and ignorance”—evinced “deliberate indifference to [Keohane’s] serious
    medical need in violation of the Eighth Amendment,” and (3) that allowing
    Keohane to clothe and groom herself as a woman is medically necessary to treat
    her gender dysphoria and that the FDC’s ongoing denial of her social-transitioning
    requests likewise violates the Eighth Amendment. To effectuate its judgment, the
    court entered a three-part order (1) declaring the FDC’s former freeze-frame policy
    unconstitutional and “permanently enjoin[ing]” the FDC from “reenacting and
    enforcing” it, (2) requiring the FDC to continue to “provide Ms. Keohane with
    hormone therapy so long as it is not medically contraindicated,” and (3) directing
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    the FDC to “permit Ms. Keohane to socially transition by allowing her access to
    female clothing and grooming standards.”2
    * * *
    The FDC’s appeal presents the following issues for our consideration: (1)
    Did the FDC’s former freeze-frame policy manifest deliberate indifference to
    Keohane’s serious medical need and thereby violate the Eighth Amendment’s
    prohibition against cruel and unusual punishment, and relatedly, is Keohane’s
    challenge to that policy—and requested injunction against its enforcement—now
    moot in light of its repeal and replacement? (2) Did the FDC’s refusal to provide
    Keohane with hormone therapy during the first two years of her incarceration
    violate the Eighth Amendment, and again, is Keohane’s challenge to that refusal—
    and requested injunction—now moot in light of the FDC’s decision to allow the
    treatment? And (3) does the FDC’s ongoing refusal to provide Keohane with
    2
    We review the district court’s mootness determination, including its voluntary-cessation
    analysis, de novo, and any related findings of fact for clear error. Troiano v. Supervisor of
    Elections, 
    382 F.3d 1276
    , 1282 (11th Cir. 2004). On the merits, “[a]lthough we review the
    district court’s entry of a permanent injunction for an abuse of discretion, the district court’s
    underlying legal conclusion—that there was an Eighth Amendment violation warranting
    equitable relief—is reviewed de novo.” Thomas v. Bryant, 
    614 F.3d 1288
    , 1303 (11th Cir.
    2010). “Subsidiary issues of fact are reviewed for clear error.” 
    Id. For (much)
    more on these
    standards of review as they apply to the merits of Keohane’s Eighth Amendment claim, see infra
    at 27–28, 28 n.8.
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    social-transitioning accommodations—including the ability to wear long hair,
    makeup, and female undergarments—violate the Eighth Amendment?3
    II
    The Eighth Amendment prohibits the “inflict[ion]” of “cruel and unusual
    punishments.” U.S. Const. amend VIII. Under the Amendment, the “[f]ederal and
    state governments . . . have a constitutional obligation to provide minimally
    adequate medical care to those whom they are punishing by incarceration.” Harris
    v. Thigpen, 
    941 F.2d 1495
    , 1504 (11th Cir. 1991). As particularly relevant here,
    the Supreme Court has held that prison officials violate the bar on cruel and
    unusual punishments when they display “deliberate indifference to serious medical
    needs of prisoners.” Estelle v. Gamble, 
    429 U.S. 97
    , 104 (1976).
    A deliberate-indifference claim entails both an objective and a subjective
    component. Brown v. Johnson, 
    387 F.3d 1344
    , 1351 (11th Cir. 2004). First, the
    inmate must establish “an objectively serious medical need”—that is, “one that has
    3
    We can dispense at the outset with the FDC’s contention that the district court’s injunction
    violates the Prison Litigation Reform Act. The PLRA requires injunctive relief to be “narrowly
    drawn,” to “extend[] no further than necessary to correct the violation of the [f]ederal right,” and
    to be “the least intrusive means necessary to correct the violation of the [f]ederal right.” 18
    U.S.C. § 3626(a)(1)(A). The FDC asserts that the district court ran afoul of the PLRA by
    decreeing what the FDC calls a “blanket policy” allowing transgender female inmates in male
    facilities access to the privileges afforded to inmates in female prisons. In short, we just don’t
    see it. By its terms, the district court’s order directs the FDC to provide a particular course of
    treatment to Keohane specifically. See, e.g., 
    Keohane, 328 F. Supp. 3d at 1318
    –19 (“Defendant
    must provide Ms. Keohane with hormone therapy . . . .”; “To treat Ms. Keohane’s gender
    dysphoria, Defendant must permit Ms. Keohane to socially transition . . . .”).
    11
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    been diagnosed by a physician as mandating treatment or one that is so obvious
    that even a lay person would easily recognize the necessity for a doctor’s
    attention”—that, “if left unattended, poses a substantial risk of serious harm.” 
    Id. (alteration adopted)
    (quotation omitted). Second, the inmate must prove that
    prison officials acted with deliberate indifference to that need by showing (1) that
    they had “subjective knowledge of a risk of serious harm” and (2) that they
    “disregard[ed]” that risk (3) by conduct that was “more than mere negligence.” 
    Id. Here, as
    already noted, there’s no debate about the objective component.
    The FDC admits—and the parties thus agree—that Keohane’s gender dysphoria
    constitutes a “serious medical need.” Rather, the dispute hinges on the subjective
    component. Specifically, the parties disagree—at least in part—over whether the
    particular types of treatment that Keohane has requested are medically necessary,
    such that any course of care that doesn’t include them would be constitutionally
    inadequate.
    A prisoner bringing a deliberate-indifference claim has a steep hill to climb.
    We have held, for instance, that the Constitution doesn’t require that the medical
    care provided to prisoners be “perfect, the best obtainable, or even very good.”
    
    Harris, 941 F.2d at 1510
    (quotation omitted). Rather, “[m]edical treatment
    violates the [E]ighth [A]mendment only when it is so grossly incompetent,
    inadequate, or excessive as to shock the conscience or to be intolerable to
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    fundamental fairness.” 
    Id. at 1505
    (quotation omitted). We have also
    emphasized—as have our sister circuits—that “a simple difference in medical
    opinion between the prison’s medical staff and the inmate as to the latter’s
    diagnosis or course of treatment [fails to] support a claim of cruel and unusual
    punishment.” Id.; accord, e.g., Lamb v. Norwood, 
    899 F.3d 1159
    , 1162 (10th Cir.
    2018) (“We have consistently held that prison officials do not act with deliberate
    indifference when they provide medical treatment even if it is subpar or different
    from what the inmate wants.”); Kosilek v. Spencer, 
    774 F.3d 63
    , 82 (1st Cir. 2014)
    (en banc) (“[The Eighth Amendment] does not impose upon prison administrators
    a duty to provide care that is ideal, or of the prisoner’s choosing.”).
    Against that backdrop, we consider whether the FDC violated the Eighth
    Amendment (1) by adopting and previously enforcing the since-repealed freeze-
    frame policy, (2) by initially declining to provide Keohane with hormone therapy,
    and (3) by continuing to refuse Keohane’s social-transitioning-related requests to
    dress and groom herself according to female standards.
    A
    First, the former freeze-frame policy. Keohane contends that it constituted
    “deliberate indifference to [a] serious medical need[],” 
    Estelle, 429 U.S. at 104
    , in
    that it amounted to a per se rejection of any treatment that an inmate hadn’t
    received prior to her incarceration, without regard to (or any exception for) medical
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    necessity. The district court agreed and permanently enjoined the FDC from
    “reenacting and enforcing” its former policy. Were we free to reach the merits, we
    would almost certainly agree, as well. As already explained, the FDC has
    repeatedly conceded that Keohane’s gender dysphoria constitutes a “serious
    medical need.” It seems to us that responding to an inmate’s acknowledged
    medical need with what amounts to a shoulder-shrugging refusal even to consider
    whether a particular course of treatment is appropriate is the very definition of
    “deliberate indifference”—anti-medicine, if you will. Cf. Webster’s Second New
    International Dictionary 1527 (1944) (defining “medicine” as “[t]he science and art
    dealing with the prevention, cure, or alleviation of disease”). Unsurprisingly to us,
    other courts considering similar policies erecting blanket bans on gender-dysphoria
    treatments—without exception for medical necessity—have held that they evince
    deliberate indifference to prisoners’ medical needs in violation of the Eighth
    Amendment. See, e.g., Fields v. Smith, 
    653 F.3d 550
    , 559 (7th Cir. 2011); see also
    Hicklin v. Precynthe, No. 4:16-CV-01357-NCC, 
    2018 WL 806764
    , at *11 (E.D.
    Mo. Feb. 9, 2018); Soneeya v. Spencer, 
    851 F. Supp. 2d 228
    , 247 (D. Mass. 2012).
    We conclude, though, that we are not free to reach the merits. Because the
    FDC has formally rescinded its freeze-frame policy and replaced it with a new one
    that properly attends to inmates’ individualized medical needs, we hold that
    Keohane’s challenge to the old policy is moot. There is, quite simply, no longer
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    any freeze-frame policy to challenge—nothing to enjoin, as the district court
    purported to do.
    Mootness arises when an issue presented in a case is “no longer ‘live’ or the
    parties lack a legally cognizable interest in the outcome.” Powell v. McCormack,
    
    395 U.S. 486
    , 496 (1969). In particular, we have held that a case must be
    dismissed as moot “[i]f events that occur subsequent to the filing of a lawsuit . . .
    deprive the court of the ability to give the plaintiff . . . meaningful relief.” Al
    Najjar v. Ashcroft, 
    273 F.3d 1330
    , 1336 (11th Cir. 2001). “[D]ismissal is required
    because mootness is jurisdictional,” in that a moot case no longer presents a live
    “Case[]” or “Controvers[y]” within the meaning of Article III of the Constitution.
    
    Id. at 1335–36.
    Here, because the FDC repealed its freeze-frame policy following the onset
    of litigation—approximately two months after Keohane filed suit—we must
    determine whether the “voluntary cessation” exception to the mootness doctrine
    applies. Pursuant to that exception, a defendant’s “voluntary cessation of allegedly
    illegal conduct does not moot a case.” United States v. Concentrated Phosphate
    Exp. Ass’n, 
    393 U.S. 199
    , 203 (1968). For reasons we will explain, we hold that
    the exception does not apply here, and that Keohane’s challenge to the since-
    rescinded freeze-frame policy is moot.
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    The basis for the voluntary-cessation exception is the commonsense concern
    that a defendant might willingly change its behavior in the hope of avoiding a
    lawsuit but then, having done so, “return to [its] old ways.” 
    Id. (quotation omitted).
    So when a defendant contends that a plaintiff’s claim has become moot
    as a result of the defendant’s own independent decision to cease some disputed
    action, it usually “bears the . . . burden of showing that it is absolutely clear the
    allegedly wrongful behavior could not reasonably be expected to recur.” Doe v.
    Wooten, 
    747 F.3d 1317
    , 1322 (11th Cir. 2014) (quoting Friends of the Earth, Inc.
    v. Laidlaw Envtl. Servs. (TOC), Inc., 
    528 U.S. 167
    , 190 (2000)). Importantly here,
    though, we have explained that “governmental entities and officials
    have . . . considerably more leeway than private parties in the presumption that
    they are unlikely to resume illegal activities.” Flanigan’s Enters., Inc. of Ga. v.
    City of Sandy Springs, 
    868 F.3d 1248
    , 1256 (11th Cir. 2017) (en banc) (quoting
    Coral Springs St. Sys., Inc. v. City of Sunrise, 
    371 F.3d 1320
    , 1328–29 (11th Cir.
    2004)). The reason, we have said, is that government actors are more likely than
    private defendants “to honor a professed commitment to changed ways.” Troiano
    v. Supervisor of Elections, 
    382 F.3d 1276
    , 1283 (11th Cir. 2004) (quotation
    omitted); see also, e.g., Nat’l Ass’n of Bds. of Pharmacy v. Bd. of Regents of the
    Univ. Sys. of Ga., 
    633 F.3d 1297
    , 1310 (11th Cir. 2011) (“Hence, ‘the Supreme
    Court has held almost uniformly that voluntary cessation by a government
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    defendant moots the claim.’” (alterations adopted) (quoting Beta Upsilon Chi
    Upsilon Chapter v. Machen, 
    586 F.3d 908
    , 917 (11th Cir. 2009))).
    That is especially true when, as here, a government defendant has formally
    rescinded a challenged statute, ordinance, rule, or policy. As the en banc Court
    emphasized in Flanigan’s, “the repeal of a challenged statute”—or other similar
    pronouncement—is ordinarily “one of those events that makes it absolutely clear
    that the allegedly wrongful behavior . . . could not reasonably be expected to
    
    recur.” 868 F.3d at 1256
    (quoting Harrell v. The Fla. Bar, 
    608 F.3d 1241
    , 1265–
    66 (11th Cir. 2010)).4 “As a result, once the repeal of [a policy] has caused our
    jurisdiction to be questioned, the plaintiff bears the burden of presenting
    affirmative evidence that [her] challenge is no longer moot.” 
    Id. (alterations adopted)
    (quotation omitted). “The key inquiry” is whether the plaintiff has shown
    a “reasonable expectation”—or, as we phrased it elsewhere, a “substantial
    likelihood”—that the government defendant “will reverse course and reenact” the
    4
    Notably, in so stating, the Flanigan’s Court was merely reiterating the conclusions of an earlier
    en banc decision, which itself was merely repeating the conclusions of earlier circuit decisions.
    See, e.g., 
    Flanigan’s, 868 F.3d at 1259
    (“This Court and the Supreme Court have repeatedly held
    that the repeal or amendment of an allegedly unconstitutional statute moots legal challenges to
    the legitimacy of the repealed legislation. A superseding statute or regulation moots a case . . . to
    the extent that it removes challenged features of the prior law. If the repeal is such that the
    allegedly unconstitutional portions of the [challenged] ordinance no longer exist, the appeal is
    rendered moot because any decision we would render would clearly constitute an impermissible
    advisory opinion.” (citations and internal quotation marks omitted) (quoting Tanner Advert.
    Grp., L.L.C. v. Fayette Cty., Ga., 
    451 F.3d 777
    , 789–90 (11th Cir. 2006) (en banc))).
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    repealed rule. Id.; Beta Upsilon Chi Upsilon 
    Chapter, 586 F.3d at 917
    (quotation
    omitted).
    In Flanigan’s, we explained that, in determining whether a plaintiff has
    shouldered its burden, a reviewing court should look to “three broad factors”—
    although we hastened to add that “these factors should not be viewed as exclusive
    nor should any single factor be viewed as dispositive,” and that, in any event, “a
    mootness finding should follow when the totality of [the] circumstances persuades
    the court that there is no reasonable expectation that the government entity will
    reenact” the challenged 
    policy. 868 F.3d at 1257
    . “First, we ask whether the
    change in conduct resulted from substantial deliberation or is merely an attempt to
    manipulate our jurisdiction.” 
    Id. In this
    connection, “we will examine the timing
    of the repeal, the procedures used in enacting it, and any explanations independent
    of this litigation which may have motivated it.” 
    Id. “Second, we
    ask whether the
    government’s decision to terminate the challenged conduct was ‘unambiguous’”—
    which, in turn, entails an inquiry into whether the government’s policy shift is
    fairly viewed as being “permanent and complete.” 
    Id. (quotation omitted).
    Finally, “we ask whether the government has consistently maintained its
    commitment to the new policy.” Id.; accord, e.g., 
    Doe, 747 F.3d at 1322
    –23
    (articulating the same three factors).
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    Applying these factors here, we come to the same conclusion that we
    reached in Flanigan’s: “[T]here is no substantial evidence indicating a reasonable
    likelihood that” the defendant—here, the FDC—“will reenact the challenged
    provision”—here, the freeze-frame policy—“which it has now 
    repealed.” 868 F.3d at 1260
    . With respect to the first factor, the district court concluded that the FDC’s
    decision to rescind its freeze-frame policy “was an attempt to manipulate
    jurisdiction—certainly not the result of substantial deliberation.” Keohane, 328 F.
    Supp. 3d at 1300. To echo a sentiment expressed in Flanigan’s, “[w]e are not
    unsympathetic to this 
    argument.” 868 F.3d at 1260
    . We don’t doubt for a minute
    that the FDC’s about-face just two months after Keohane filed suit was motivated,
    at least in part, by a desire to rid itself of this litigation. Even so, as we took care to
    clarify in Flanigan’s, the timing of a government defendant’s decision to repeal a
    challenged policy shouldn’t be overemphasized. 
    Id. at 1259
    (“[T]he timing of
    repealing legislation should not be dispositive of our inquiry into whether there is a
    reasonable expectation of reenactment.”); 
    id. (“[T]he timing
    of repealing
    legislation should not control the mootness inquiry.”).5 Moreover—and contrary
    to the dissent’s suggestion—the fact that “the FDC still hasn’t admitted that its
    practices violated the Constitution,” see Dissenting Op. at 51, has little, if anything,
    5
    The dissent fails to heed the en banc Court’s warning against overstating timing considerations.
    See, e.g., Dissenting Op. at 44, 45, 48, 50, 56.
    19
    Case: 18-14096    Date Filed: 03/11/2020    Page: 20 of 92
    to do with the substantial-deliberation factor, or with the voluntary-cessation
    analysis at all, for that matter, see 
    Flanigan’s, 868 F.3d at 1262
    (noting that “even
    at en banc oral argument” the government defendant there had “declined to
    concede that [its ordinance] was unconstitutional” but clarifying that “[w]hether
    the [government] defended the [o]rdinance and/or continue[d] to believe it was
    constitutional” had little bearing on the mootness analysis). Finally, and in any
    event, even if we were to give Keohane the substantial-deliberation factor, it is but
    one among several, and here the remaining considerations tip the scale decisively
    in the other direction.
    What we said in Flanigan’s about the second factor applies here too: The
    FDC’s formal repeal of the freeze-frame policy “is plainly an unambiguous
    termination.” 
    Id. at 1261.
    Just like the government defendant there, the FDC “has
    not merely declined to enforce the [freeze-frame policy] against” Keohane in
    particular—so as, in effect, to give her a personalized exemption. 
    Id. Rather, “it
    has removed the challenged portion” of the policy “in its entirety.” 
    Id. Indeed, the
    FDC has gone a step farther by replacing the old freeze-frame policy with a new
    protocol that provides for individualized evaluation. And as the FDC explained at
    oral argument, it would have to do some serious hoop-jumping to rescind the
    current, individual-assessment policy and reenact the former freeze-frame policy
    even if it wanted to do so. See Oral Argument at 4:23 (explaining the protracted
    20
    Case: 18-14096       Date Filed: 03/11/2020      Page: 21 of 92
    administrative process that accompanies a formal policy change). Moreover—and
    again, just as in Flanigan’s—the FDC has repeatedly “assured this Court . . . that it
    has no intention of reenacting” the freeze-frame 
    policy. 868 F.3d at 1261
    –62; see
    also Br. of Appellant at 48–49; Oral Argument at 4:15, 4:55, 5:10, 5:15. “We have
    previously relied on such representations,” and there is no evidence or history that
    would cause us to doubt them here. 
    Flanigan’s, 868 F.3d at 1262
    .6
    Finally, as to the third factor, we conclude that the FDC has “consistently
    maintained” and applied its new individualized-assessment policy. 
    Id. at 1257.
    There is certainly no “pattern” of broken promises here of the sort that has
    concerned us in the past. See, e.g., 
    Doe, 747 F.3d at 1324
    . To the contrary, the
    FDC rescinded the freeze-frame policy in October 2016, immediately replaced it
    with a new policy that provides for personalized evaluation, and (so far as we can
    tell) hasn’t looked back. In an effort to turn the consistent-application factor to her
    advantage, Keohane has asserted (and the dissent repeats, see Dissenting Op. at 51)
    that one inmate was denied hormone-therapy treatment pursuant to the freeze-
    frame policy even after its formal repeal. Tellingly, though, not even the district
    court found that lone instance probative, saying that it would be “hard pressed to
    find that evidence of one mistake in applying old policies—or, perhaps, one rogue
    6
    Cf. Burns v. Windsor Ins. Co., 
    31 F.3d 1092
    , 1095 (11th Cir. 1994) (“Every lawyer is an officer
    of the court. And . . . he always has a duty of candor to the tribunal.”); Model Rules of Prof’l
    Conduct r. 3.3 (Am. Bar Ass’n 1983) (“Candor Toward the Tribunal”).
    21
    Case: 18-14096     Date Filed: 03/11/2020   Page: 22 of 92
    doctor acting contrary to protocol—[was] sufficient” to demonstrate inconsistency.
    
    Keohane, 328 F. Supp. 3d at 1299
    .
    At the end of the day, we’re less concerned with the subjective question
    whether the initial reason for the government’s decision was sincere than with the
    objective question whether there is any “substantial evidence indicating a
    reasonable likelihood that the [FDC] will reenact the challenged [freeze-frame
    policy] which it has now repealed” and replaced. 
    Flanigan’s, 868 F.3d at 1260
    .
    Evidence that the FDC realized and corrected its mistake a little late in the game in
    no way suggests that it would revert back to its old ways absent the injunction. All
    of the evidence, in fact, is squarely to the contrary. Cf. Henslee v. Union Planters
    Nat. Bank & Trust Co., 
    335 U.S. 595
    , 600 (1949) (Frankfurter, J., dissenting)
    (“Wisdom too often never comes, and so one ought not to reject it merely because
    it comes late.”). Accordingly, we hold that Keohane’s challenge to the FDC’s
    former freeze-frame policy is moot.
    B
    Second, hormone therapy. Keohane contends that the FDC’s initial refusal
    to provide her with hormone-therapy treatment violated the Eighth Amendment.
    The district court agreed and entered an injunction (separate from the one
    prohibiting the reenactment of the freeze-frame policy) requiring the FDC to
    22
    Case: 18-14096     Date Filed: 03/11/2020    Page: 23 of 92
    “provide Ms. Keohane with hormone therapy so long as it is not medically
    contraindicated.” 
    Keohane, 328 F. Supp. 3d at 1318
    .
    On the merits, the question might be a close one. The record seems to
    indicate that the FDC knew that denying Keohane hormone therapy threatened a
    serious risk of self-harm—the grievances that she filed with prison officials
    expressly and repeatedly linked the two. And given the circumstances, it’s
    possible that the FDC disregarded that risk “by conduct that [was] more than mere
    negligence.” 
    Brown, 387 F.3d at 1351
    .
    Once again, though, we find that we cannot reach the merits because we
    conclude that Keohane’s hormone-therapy-related challenge is moot.
    Approximately two weeks after Keohane filed suit—and even before it formally
    repealed the freeze-frame policy—the FDC referred her to an endocrinologist who
    prescribed her hormone therapy, and she has been receiving hormone-therapy
    treatment ever since. Accordingly, the FDC contends that there is no longer any
    live controversy concerning Keohane’s entitlement to hormone therapy.
    As before, the mootness inquiry hinges on the application of the voluntary-
    cessation exception. And as already explained, under that exception
    “governmental entities and officials have . . . considerably more leeway than
    private parties in the presumption that they are unlikely to resume illegal
    activities.” 
    Flanigan’s, 868 F.3d at 1256
    (quoting Coral 
    Springs, 371 F.3d at 23
                  Case: 18-14096     Date Filed: 03/11/2020    Page: 24 of 92
    1328–29). And even though here we consider the FDC’s freestanding
    determination to provide Keohane hormone therapy—independent of its later
    repeal of the freeze-frame policy, which the district court enjoined separately—the
    governing principles remain basically the same. As we summarized in Flanigan’s,
    “even where the intervening governmental action does not rise to the level of a full
    legislative repeal . . . ‘a challenge to a government policy that has been
    unambiguously terminated will be moot in the absence of some reasonable basis to
    believe that the policy will be reinstated if the suit is terminated.’” 
    Id. at 1256
    (emphasis added) (quoting 
    Troiano, 382 F.3d at 1285
    ).
    We find no “reasonable basis” to believe that, following a dismissal, the
    FDC would revert to refusing hormone therapy to Keohane. As with its repeal of
    the freeze-frame policy, we recognize that the timing of the FDC’s decision to
    provide Keohane with hormone treatment—here, a mere two weeks after she filed
    suit—may well suggest a desire to eliminate potential liability. It seems scarcely
    debatable that the FDC hoped that by acceding to Keohane’s request it could avoid
    litigation. But again, we have clarified that timing considerations shouldn’t be
    overemphasized in the voluntary-cessation analysis and, in any event, that alleged
    jurisdiction-manipulation is only one among several non-exhaustive factors that
    inform the inquiry. See 
    id. at 1257–59.
    The remaining factors demonstrate that
    Keohane’s hormone-therapy challenge, like her freeze-frame challenge, is indeed
    24
    Case: 18-14096    Date Filed: 03/11/2020   Page: 25 of 92
    moot. Most notably, we are satisfied both (1) that the FDC’s “decision to
    terminate the challenged conduct”—here, its reversal of its initial denial of
    hormone therapy—was “unambiguous” in the sense that it was “both permanent
    and complete,” and (2) that the FDC “has consistently maintained its commitment”
    to Keohane’s new course of treatment. 
    Id. at 1257
    (quotation omitted). The FDC
    has given us concrete assurances—in both word and deed—that it will continue to
    provide Keohane’s hormone therapy. Not only has the FDC rescinded the freeze-
    frame policy pursuant to which it refused Keohane’s early requests for hormone
    treatment, but its own doctors have concluded—and testified under oath—that
    Keohane’s hormone therapy is medically necessary. And consistent with that
    view, since initially granting Keohane’s request in September 2016, the FDC has
    faithfully provided her with hormone-therapy treatment and has repeatedly
    represented to us that it will continue to do so.7
    The decision on which the district court principally relied in rejecting the
    FDC’s mootness argument, Doe v. Wooten, actually provides a useful contrast
    here. There, an inmate filed suit alleging that two prison officials had acted with
    deliberate indifference to his serious need for protection after he assisted the
    Bureau of Prisons in an investigation of one of its own 
    employees. 747 F.3d at 1321
    . Specifically, the officials promised the inmate that they would protect him
    7
    See supra n.6.
    25
    Case: 18-14096     Date Filed: 03/11/2020   Page: 26 of 92
    and transfer him to a lower-security prison in exchange for his cooperation. 
    Id. at 1320.
    Although he was briefly moved to a lower-security facility as promised, he
    was then, over the course of several years, repeatedly transferred to other high-
    security prisons where he was exposed as an informant and severely assaulted. 
    Id. at 1320–21.
    After years of litigation and more questionable transfers, the BOP
    suddenly changed course and moved the inmate to a lower-security facility just
    days before the trial was set to begin—and then contended that the inmate’s
    challenge was moot. 
    Id. at 1321.
    We held that the BOP had failed to establish the
    unlikelihood of a recurrence for four basic reasons: (1) the BOP’s ultimate transfer
    of the inmate to a lower-security prison so soon before trial strongly suggested that
    its motivation was solely to manipulate jurisdiction; (2) the BOP had a “pattern” of
    breaking its transfer-related promises; (3) the “mere fact” that the BOP was (at that
    moment, anyway) giving the inmate what he wanted wasn’t enough to overcome
    its history of recurring misbehavior, and (4) the BOP “never said” that it wouldn’t
    transfer the inmate back to a high-security prison. 
    Id. at 1323–25.
    As already noted, the Doe Court’s first reason—that the timing indicated a
    desire to dispose of a lawsuit—may well apply here, too. But the other reasons are
    inapplicable—or more accurately, belied—in this case. There is no “pattern” of
    broken promises here; since acceding to Keohane’s hormone-therapy request in
    September 2016, the FDC has consistently provided her the treatment. And more
    26
    Case: 18-14096      Date Filed: 03/11/2020   Page: 27 of 92
    than the “mere fact” that Keohane is currently being given hormone therapy, we
    have reasonable assurance that the FDC won’t revert back to its previous posture;
    whereas in Doe the BOP had “never said” that it wouldn’t backslide, the FDC has
    repeatedly represented that it will continue to provide Keohane with hormone
    therapy so long as her team “believes the hormones are medically necessary to
    treat her gender dysphoria.” Br. of Appellant at 7–8.
    In short, we conclude that there is no “reasonable basis” to believe that, if
    Keohane’s hormone-therapy claim is dismissed, the FDC will reverse course and
    refuse to provide the treatment. Accordingly, we hold that Keohane’s hormone-
    therapy-related claim is moot.
    C
    Lastly, social transitioning. Keohane asserts that the FDC is continuing to
    violate the Eighth Amendment by denying her requested social-transitioning-
    related accommodations—specifically, to grow out her hair, use makeup, and wear
    female undergarments. Unlike Keohane’s arguments concerning the freeze-frame
    policy and hormone therapy, her social-transitioning claim unquestionably presents
    a live controversy, inasmuch as the FDC (for the most part, anyway) continues, to
    this day, to refuse her requests. Accordingly, we proceed to consider Keohane’s
    social-transitioning-based challenge on the merits. In so doing, we review de novo
    the district court’s ultimate determination “that there was an Eighth Amendment
    27
    Case: 18-14096        Date Filed: 03/11/2020       Page: 28 of 92
    violation warranting equitable relief,” and we review for clear error any
    “[s]ubsidiary issues of fact.” Thomas v. Bryant, 
    614 F.3d 1288
    , 1303 (11th Cir.
    2010). 8
    8
    We pause here to respond briefly (or perhaps not so briefly) to the dissent’s extended critique
    of the standards of review that we apply. The dissent accuses us—vigorously and repeatedly—
    of ignoring the observation in Thomas that “[a] prison official’s deliberate indifference is a
    question of fact which we review for clear 
    error.” 614 F.3d at 1312
    . We’ve done no such thing.
    As we trust the text demonstrates, we haven’t endeavored to re-find any historical facts—e.g.,
    what happened, who knew what, how did they respond? See, e.g., Farmer v. Brennan, 
    511 U.S. 825
    , 842 (1994) (“Whether a prison official had the requisite knowledge of a substantial risk is a
    question of fact subject to demonstration in the usual ways . . . .”); Goebert v. Lee County, 
    510 F.3d 1312
    , 1327 (11th Cir. 2007) (“Disregard of the risk is also a question of fact that can be
    shown by standard methods.”). Instead, we’ve simply done what Thomas commands us to do,
    and what the dissent itself recognizes we must do—apply “de novo review . . . to the district
    court’s ultimate conclusion whether the objective and subjective elements of a deliberate-
    indifference claim state an Eighth Amendment violation.” Dissenting Op. at 60.
    The dissent seems to think that the clear-error standard’s application in a deliberate-
    indifference case somehow supersedes and supplants the foundational rule that we, as an
    appellate court, must review de novo a district court’s ultimate determination whether an Eighth
    Amendment violation has occurred. On the dissent’s understanding, the de novo standard’s sole
    office is to ensure that the district court puts “checkmarks” in the right boxes, and then doesn’t
    make a truly boneheaded, asinine mistake:
    [I]f the district court, despite checkmarks in both the objective and subjective
    boxes, still concluded that there was no Eighth Amendment violation, we would
    lend no deference to this error. We would review it de novo, and would no doubt
    reverse. And if the district court, despite holding that one of the elements was not
    met, still concluded that there was an Eighth Amendment violation, we would do
    the same. We would review this error de novo, and no doubt reverse. That is the
    ultimate conclusion that we review de novo.
    
    Id. at 61–62.
    This mindless, mechanical box-checking assessment cannot possibly be what
    we’ve meant when we have repeatedly held that de novo review applies to the district court’s
    determination whether “there was an Eighth Amendment violation warranting equitable relief.”
    
    Thomas, 614 F.3d at 1303
    .
    Contrary to the dissent’s suggestion, meaningful appellate review of a district court’s
    ultimate constitutional holding follows straightaway from Supreme Court precedent prescribing
    de novo review of other application-of-law-to-fact questions—including those arising under the
    Eighth Amendment. See United States v. Bajakajian, 
    524 U.S. 321
    , 336–37 & n.10 (1998)
    (excessiveness of a fine); see also, e.g., Cooper Indus., Inc. v. Leatherman Tool Grp., Inc., 
    532 U.S. 424
    , 435–36 (2001) (punitive-damages award); Ornelas v. United States, 
    517 U.S. 690
    , 699
    28
    Case: 18-14096        Date Filed: 03/11/2020       Page: 29 of 92
    Recall that a deliberate-indifference claim entails both an objective and a
    subjective component. As we have explained, the objective component is clearly
    satisfied here—all agree that Keohane’s gender dysphoria constitutes a “serious
    medical need” within the meaning of Eighth Amendment precedent. 
    Brown, 387 F.3d at 1351
    . The dispute here centers on the subjective component, which
    requires the plaintiff to show that prison officials (1) had actual “knowledge of a
    risk of serious harm” and (2) “disregard[ed]” that risk (3) by conduct that was
    “more than mere negligence.” 
    Id. (1996) (probable
    cause and reasonable suspicion). District courts are undoubtedly better situated
    than appellate courts to make findings of historical fact, and their determinations with respect to
    those facts are accordingly entitled to deference. But what the Eighth Amendment means—and
    requires in a given case—is an issue squarely within the core competency of appellate courts.
    And to be clear, it’s no answer to say, as the dissent does—citing Justice Scalia’s solo dissent in
    Ornelas—that some issues underlying a deliberate-indifference claim may be “fact-specific and
    not easy to generalize.” Dissenting Op. at 70 n.13. The Supreme Court recognized as much
    regarding the “mixed questions” in Ornelas, Bajakajian, and Cooper—and yet applied de novo
    review anyway. Just so here. See generally Kosilek v. Spencer, 
    774 F.3d 63
    , 68–69, 84–85 (1st
    Cir. 2014) (en banc) (rejecting the very same arguments being offered by the dissent in this case
    and holding that de novo, rather than clear-error, review governed a district court’s ultimate
    determination that the Eighth Amendment required prison authorities to accommodate a
    transgender inmate’s medical-treatment requests).
    Now, having said all that, we hasten to add that nothing here rides on the applicable
    standard of review. Even if the deferential clear-error standard did apply (as the dissent
    suggests) in such a way as to render essentially meaningless the de novo review that applies to
    the district court’s ultimate determination whether an Eighth Amendment violation has occurred,
    we would have little trouble formulating the required “firm conviction that a mistake ha[d] been
    committed.” Silva v. Pro Transp., Inc., 
    898 F.3d 1335
    , 1339 (11th Cir. 2018) (quotation
    omitted). For reasons explained in text, the district court’s determination—that the FDC
    “disregard[ed]” a risk of serious harm “by conduct that [was] more than mere negligence,”
    
    Brown, 387 F.3d at 1351
    —was not just erroneous, but clearly so.
    29
    Case: 18-14096    Date Filed: 03/11/2020     Page: 30 of 92
    Although the parties vigorously debate whether the actual-knowledge prong
    is satisfied here, we needn’t resolve that issue, because even assuming that FDC
    officials knew that Keohane was at risk of serious harm—thus satisfying the
    subjective prong’s first factor—there is no basis for concluding that by denying her
    social-transitioning requests they disregarded that risk “by conduct that [was] more
    than mere negligence” and thereby violated the Eighth Amendment. That is so for
    two reasons.
    First, as already explained, unlike with respect to hormone therapy, the
    testifying medical professionals were—and remain—divided over whether social
    transitioning is medically necessary to Keohane’s gender-dysphoria treatment.
    Keohane’s retained expert testified that it is. By contrast, the members of
    Keohane’s medical-treatment team, Wexford’s staff psychiatrist, the FDC’s chief
    clinical officer, and the FDC’s retained expert all testified that it isn’t. The closest
    any of those witnesses got—not nearly close enough, it seems to us—was the
    FDC’s expert’s acknowledgment that social-transitioning, while not strictly
    medically necessary, would be “psychologically pleasing” to Keohane. Cf. 
    Harris, 941 F.2d at 1511
    n.24 (“[N]othing in the Eighth Amendment . . . requires that
    [inmates] be housed in a manner [that is] most pleasing to them.” (quotation
    30
    Case: 18-14096        Date Filed: 03/11/2020        Page: 31 of 92
    omitted)). 9 Keohane’s medical-treatment team further concluded that requiring
    Keohane to comply with the FDC’s policies regarding hair and grooming standards
    doesn’t put her at a substantial risk of self-harm or severe psychological pain.
    At worst, then, this is a situation where medical professionals disagree as to
    the proper course of treatment for Keohane’s gender dysphoria, and it’s well
    established that “a simple difference in medical opinion between the prison’s
    medical staff and the inmate as to the latter’s diagnosis or course of treatment
    [cannot] support a claim of cruel and unusual punishment.” 
    Id. at 1505
    ; Waldrop
    v. Evans, 
    871 F.2d 1030
    , 1033 (11th Cir. 1989); accord, e.g., 
    Lamb, 899 F.3d at 1163
    (holding that “disagreement alone” does not constitute deliberate
    indifference); 
    Kosilek, 774 F.3d at 90
    (“The law is clear that where two alternative
    courses of medical treatment exist, and both alleviate negative effects within the
    boundaries of modern medicine, it is not the place of our court to second guess
    medical judgments or to require that the DOC adopt the more compassionate of
    9
    We needn’t dwell on the point, but we emphatically reject the dissent’s suggestion that the
    Eighth Amendment requires the government—which is to say taxpayers—to fund any medical
    treatment that is “psychologically pleasing” to an incarcerated inmate. See Dissenting Op. at 82–
    85. Necessity, not pleasure, is the constitutional standard—and no amount of massaging can
    make those two things the same. And to be clear, it hardly renders the dissent’s would-be
    standard more “sensible” to note that “gender dysphoria is . . . a psychological illness.” 
    Id. at 82.
    By the very same logic, the dissent would presumably conclude that the Eighth Amendment
    requires the provision of any treatment that is “physically pleasing”—not necessary, but
    pleasing—to address an inmate’s physical illness. The possibilities are endless.
    31
    Case: 18-14096        Date Filed: 03/11/2020       Page: 32 of 92
    two adequate options.” (quotation omitted)). 10 Put simply, when the medical
    community can’t agree on the appropriate course of care, there is simply no legal
    basis for concluding that the treatment provided is “so grossly incompetent,
    inadequate, or excessive as to shock the conscience or to be intolerable to
    fundamental fairness.” 
    Harris, 941 F.2d at 1505
    (quotation omitted). Here,
    therefore, implementing the course of treatment recommended by Keohane’s FDC
    medical team, and seconded by a number of other medical professionals, isn’t “so
    unconscionable as to fall below society’s minimum standards of decency”—and
    thus violative of the Eighth Amendment—merely because it conflicts with the
    opinion of Keohane’s retained expert. 
    Kosilek, 774 F.3d at 96
    .11
    10
    To be clear, because the district court awarded only prospective injunctive relief—as relevant
    here, in the form of an order directing the FDC to begin providing Keohane social-transitioning
    accommodations—the deliberate-indifference question must “be determined in light of the prison
    authorities’ current attitudes and conduct,” i.e., “their attitudes and conduct at the time suit is
    brought and persisting thereafter.” 
    Farmer, 511 U.S. at 845
    (emphasis added) (quoting Helling
    v. McKinney, 
    509 U.S. 25
    , 36 (1993)). It is irrelevant, therefore, that there was once a time—
    years ago now—when the FDC was refusing Keohane both hormone therapy and social-
    transitioning accommodations. As matters stood at the time the parties’ witnesses testified
    before and during trial, and at the time the district court issued its injunction, Keohane was—and
    as things stand today, still is—receiving both mental-health counseling and hormone therapy,
    and is enjoying the use of female pronouns, safer housing accommodations, and private shower
    facilities. See 
    Kosilek, 774 F.3d at 91
    (“The subjective element of an Eighth Amendment claim
    for injunctive relief requires not only that [the plaintiff] show that the treatment she received was
    constitutionally inadequate, but also that the DOC was—and continues to be—deliberately
    indifferent to her serious risk of harm.” (emphasis added)).
    11
    The several decisions concluding that prison officials acted with deliberate indifference to a
    transgender inmate’s serious medical need are distinguishable in three important ways. First, in
    each of those cases there appeared to be general (and consistent) consensus among the inmate’s
    medical providers that a particular treatment was medically necessary. See, e.g., Soneeya, 851 F.
    Supp. 2d at 250 (inmate’s providers consistently recommended feminization). As explained in
    text, that’s not the case with respect to Keohane’s social-transitioning requests; indeed, the
    32
    Case: 18-14096        Date Filed: 03/11/2020       Page: 33 of 92
    Second, the FDC denied Keohane’s social-transitioning-related requests, at
    least in part, on the ground that they presented serious security concerns—
    including, most obviously, that an inmate dressed and groomed as a female would
    inevitably become a target for abuse in an all-male prison. “When evaluating
    medical care and deliberate indifference, security considerations inherent in the
    functioning of a penological institution must be given significant weight.” 
    Id. at 83;
    see also Helling v. McKinney, 
    509 U.S. 25
    , 37 (1993) (“The inquiry into [the
    subjective] factor also would be an appropriate vehicle to consider arguments
    regarding the realities of prison administration.”); Evans v. Dugger, 
    908 F.2d 801
    ,
    806 (11th Cir. 1990) (“[P]rison officials operate[] under a mandate to provide for
    [physical and medical] needs while simultaneously assuring the safety and security
    of [inmates].”). As the Supreme Court has long recognized, “[p]rison
    administrators . . . should be accorded wide-ranging deference in the adoption and
    execution of policies and practices that in their judgment are needed to preserve
    district court’s own finding—that before Keohane filed suit her treatment team couldn’t reach a
    consensus about the medical necessity of her social-transitioning requests—actually undermines
    its deliberate-indifference conclusion. Second, in those cases the prison officials denied
    treatment based on a blanket policy without exception for medical necessity. See, e.g., 
    id. at 249–50.
    Here, while that was once the case, the FDC has since rescinded its freeze-frame policy
    and has clarified that it will make exceptions for social-transitioning-related requests if deemed
    medically necessary. Third, in those cases it was clear that the current course of treatment was
    insufficient because the gender-dysphoria symptoms persisted or even worsened. See, e.g., 
    id. at 250;
    see also Hicklin, 
    2018 WL 806764
    , at *11–13. Here, to the contrary, the evidence indicates
    that Keohane’s symptoms improved after she was prescribed hormone therapy, which she
    continues to receive.
    33
    Case: 18-14096       Date Filed: 03/11/2020       Page: 34 of 92
    internal order and discipline and to maintain institutional security.” Bell v.
    Wolfish, 
    441 U.S. 520
    , 547 (1979). Accordingly, even an outright “denial of care
    may not amount to an Eighth Amendment violation if that decision is based in
    legitimate concerns regarding prisoner safety and institutional security.” 
    Kosilek, 774 F.3d at 83
    . 12 That is all the more true where, as here, the inmate has not been
    refused care entirely, but has instead been given a meaningful course of treatment
    that includes many (if not all) of the components that she originally sought.13
    The First Circuit’s en banc decision in Kosilek v. Spencer is especially
    instructive here. There, as here, a transgender inmate who was suffering from
    gender dysphoria—and who had attempted both to castrate herself and to commit
    suicide—alleged that the treatment she was receiving in prison violated the Eighth
    12
    To the extent that the dissent suggests that “denying treatment for non-medical reasons”—
    including for reasons of institutional security—always and everywhere “arises to subjective
    deliberate indifference,” Dissenting Op. at 72, we disagree. The lone case that the dissent cites
    for that proposition—McElligott v. Foley, 
    182 F.3d 1248
    (11th Cir. 1999)—had nothing to do
    with prison security. And we think it inconceivable that the Eighth Amendment could be read to
    disable prison administrators from refusing an inmate’s treatment request on the ground that it
    would threaten safety and security.
    13
    The district court declined even to address the security issue—calling it a “red herring”—on
    the ground that the FDC had entered into a pretrial stipulation that it would accommodate
    Keohane’s social-transitioning requests if they were deemed medically necessary. On appeal,
    Keohane likewise asserts that the stipulation “begins and ends the discussion of security in this
    case.” The point, seemingly, is that if the FDC has promised to meet Keohane’s social-
    transitioning demands if necessary, prison security must not be as serious an issue as the FDC
    contends. What this argument ignores is that the FDC’s stipulation expressly clarified that even
    if it did become necessary to accommodate Keohane’s requests, “additional security measures
    [would be] taken” as needed. So, far from admitting that Keohane’s social-transitioning requests
    present no meaningful security concerns, the FDC has simply said that if it became necessary to
    do so, it would address the newly presented security issues in new and different ways.
    34
    Case: 18-14096    Date Filed: 03/11/2020   Page: 35 of 92
    
    Amendment. 774 F.3d at 68
    –69. There, as here, the inmate was getting some, but
    not all, of the treatment she wanted; in particular, while the prison was providing
    her with mental-health counseling, hormone therapy, and gender-appropriate
    clothing, it had persistently refused her requests for sex-reassignment surgery. 
    Id. at 69–70.
    There, as here, the testifying medical professionals disagreed about
    whether a constitutionally adequate course of treatment required the prison to grant
    the inmate’s remaining request. 
    Id. at 74–79.
    There, as here, prison officials had
    raised security-related concerns about accommodating the inmate’s demand. 
    Id. at 79–81.
    And finally, there, as here, the district court had “issued an extensive
    opinion” concluding (1) that the inmate’s gender dysphoria constituted a “serious
    medical need,” (2) that “the only adequate way to treat” her condition was by
    granting all of her requests—including, there, for sex-reassignment surgery—and
    (3) that the prison officials’ “stated security concerns were merely pretextual.” 
    Id. at 81.
    The First Circuit framed the question before it in terms that apply equally
    here: “[W]e are faced with the question whether the [prison’s] choice of a
    particular medical treatment is constitutionally inadequate, such that the district
    court acts within its power to issue an injunction requiring provision of an
    alternative treatment—a treatment which would give rise to new concerns related
    to safety and prison security.” 
    Id. at 68.
    Notwithstanding the “extensive[ness]” of
    35
    Case: 18-14096      Date Filed: 03/11/2020   Page: 36 of 92
    the district court’s determinations, the First Circuit reversed. In so doing, the en
    banc court emphasized that “[t]he law is clear that where two alternative courses of
    medical treatment exist, and both alleviate negative effects within the boundaries
    of modern medicine, it is not the place of [a reviewing] court to second guess
    medical judgments or to require that [prison officials] adopt the more
    compassionate of two adequate options.” 
    Id. at 90
    (quotation omitted). The First
    Circuit also stressed the “wide-ranging deference” to which prison administrators
    are entitled when making safety and security assessments. 
    Id. at 83,
    92 (quotation
    omitted). Concluding, the court held (1) that prison authorities “ha[d] chosen to
    provide a form of care that offer[ed] direct treatment” for the inmate’s gender
    dysphoria and (2) that they had “done so in light of the fact that provision of” the
    inmate’s preferred treatment “would create new and additional security concerns—
    concerns that do not presently arise from its current treatment regimen.” 
    Id. at 96.
    Kosilek is closely (if not quite exactly) on point here. The FDC has given
    Keohane some, but not all, of what she wants—although it has denied her social-
    transitioning requests (at least as they pertain to clothing and grooming), it has
    provided mental-health counseling, hormone therapy, the use of female pronouns,
    safer housing accommodations, and private shower facilities. And like the prison
    officials in Kosilek, the FDC has struck that balance both because Keohane’s
    treatment team has determined that her current regimen is sufficient to treat her
    36
    Case: 18-14096        Date Filed: 03/11/2020        Page: 37 of 92
    gender dysphoria and because it has rationally concluded that her social-
    transitioning requests—to dress and groom herself as a woman—would present
    significant security concerns in an all-male prison.14
    Bottom line: In light of the disagreement among the testifying professionals
    about the medical necessity of social transitioning to Keohane’s treatment and the
    “wide-ranging deference” that we pay to prison administrators’ determinations
    about institutional safety and security, 
    Bell, 441 U.S. at 547
    , we simply cannot say
    that the FDC consciously disregarded a risk of serious harm by conduct that was
    “more than mere negligence” and thereby violated the Eighth Amendment, 
    Brown, 387 F.3d at 1351
    . Rather, it seems to us that the FDC chose a meaningful course
    of treatment to address Keohane’s gender-dysphoria symptoms—treatment that,
    while perhaps different from (and less than) what Keohane preferred, is sufficient
    to clear the low deliberate-indifference bar. For better or worse, prisoners aren’t
    constitutionally entitled to their preferred treatment plan or to medical care that is
    great, “or even very good.” 
    Harris, 941 F.2d at 1510
    ; see also 
    Lamb, 899 F.3d at 14
       Rather than Kosilek, the dissent embraces the Ninth Circuit’s recent decision in Edmo v.
    Corizon, Inc., 
    935 F.3d 757
    , 767 (9th Cir. 2019), which held that a state prisoner suffering from
    gender dysphoria was constitutionally entitled to state-funded sex-reassignment surgery. See
    Dissenting Op. at 90 (“The Ninth Circuit got it right . . . .”). In ruling the way it did, though, the
    Ninth Circuit emphasized that the state there had “not so much as allude[d] to” any of the sorts of
    security concerns that the FDC has raised here. 
    Edmo, 935 F.3d at 794
    (“Our approach mirrors
    the First Circuit’s [in Kosilek], but the important factual differences between cases yield different
    outcomes. Notably, the security concerns in Kosilek, which the First Circuit afforded ‘wide-
    ranging deference,’ are completely absent here. The State does not so much as allude to them.”
    (citation omitted)).
    37
    Case: 18-14096       Date Filed: 03/11/2020       Page: 38 of 92
    1162 (“[P]rison officials do not act with deliberate indifference when they provide
    medical treatment even if it is subpar or different from what the inmate wants.”).
    So long as the care provided isn’t “so grossly incompetent, inadequate, or
    excessive as to shock the conscience or to be intolerable to fundamental fairness,”
    then the Eighth Amendment is satisfied. Rogers v. Evans, 
    792 F.2d 1052
    , 1058
    (11th Cir. 1986); 
    Harris, 941 F.2d at 1505
    . We are confident that the care here
    passes constitutional muster.15
    * * *
    One final word: This is a case that stirs emotions. And understandably so—
    the question whether and to what extent Florida prison officials must accommodate
    Keohane’s gender dysphoria is a sensitive one, on both sides of the “v.” Our
    dissenting colleague’s opinion is passionate and heartfelt, as is evident from its
    rhetoric. He accuses us, among other things, of “usurp[ing]” (and alternatively
    15
    A brief word about the dissent’s repeated refrain (echoing the district court) that Keohane’s
    treatment team was “incompetent.” See Dissenting Op. at 79–81, 84, 90; see also 
    Keohane, 328 F. Supp. 3d at 1307
    , 1316. The nub of the dissent’s critique seems to be that “no member of
    Keohane’s treatment team had ever treated” someone in Keohane’s precise situation—i.e., “a
    pre-transition patient with gender dysphoria”—and that the team members hadn’t been trained
    specifically in the “World Professional Association for Transgender Health” standards.
    Dissenting Op. at 79. Respectfully, the dissent sets the constitutional bar entirely too high. To
    repeat what we’ve just said—because it bears repeating—the medical care provided to prisoners
    needn’t be “perfect, the best obtainable, or even very good.” 
    Harris, 941 F.2d at 1510
    (quotation
    omitted). In the same vein, we have held that “[m]inimally adequate care usually requires
    minimally competent physicians.” 
    Id. at 1509.
    Keohane’s treatment might not have been
    “perfect,” but it wasn’t conscience-shocking either, and her treatment-team members might not
    have had specialties (or particularized experience) in caring for “pre-transition patient[s] with
    gender dysphoria,” but they were (at the very least) “minimally competent.”
    38
    Case: 18-14096     Date Filed: 03/11/2020    Page: 39 of 92
    “commandeer[ing]” and “annexing”) the district court’s role (Dissenting Op. at 41,
    53, 86), “rearrang[ing] the record” to suit our own desires (id. at 41), strategically
    “ignoring” bad facts while focusing on those we “like[] better” (id. at 53),
    “pluck[ing]” favorable tidbits from cases (id. at 54), and—the coup de grâce—
    “shak[ing] the magic 8-ball until it gives us” a result we want (id. at 92). Needless
    to say—and with all due respect—we don’t think that we’ve done any of those
    things.
    Make no mistake, we too have sympathy for Ms. Keohane, and we too regret
    her predicament. But our first obligation—our oath—is to get the law right. See
    28 U.S.C. § 453. And our best understanding of the law is that—for better or
    worse—it simply does not entitle Ms. Keohane to additional relief. Our dissenting
    colleague, of course, sees things differently. But let us pause briefly to consider
    the implications of his position:
    • First, on his view, the Constitution should be read to require prison officials
    to provide every convicted inmate—at taxpayer expense—with any
    treatment that is “psychologically pleasing.” See Dissenting Op. at 82–85.
    That cannot possibly be the law.
    • Second, on his view, the Constitution should be read to require prison
    officials to provide every convicted inmate—again, at taxpayer expense—
    with doctors who have particularized experience (perhaps even a specialty)
    in dealing with his or her precise condition, no matter how rare. See
    Dissenting Op. at 79–81. Again—inconceivable.
    •   Finally, on his view, the Constitution should be read to prohibit prison
    authorities from making a prophylactic judgment that housing a transitioning
    39
    Case: 18-14096    Date Filed: 03/11/2020   Page: 40 of 92
    woman—wearing long hair, female undergarments, and makeup—in a men’s
    prison simply poses too grave a threat to institutional security. See
    Dissenting Op. at 74–79. We just don’t think so.
    This is a difficult case—no doubt. While we respect our dissenting
    colleague’s fervor, we find ourselves constrained to disagree with his conclusions,
    which, we think, would precipitate sweeping changes in the law of prison
    administration.
    III
    For the foregoing reasons, we hold that Keohane’s challenges to the FDC’s
    former freeze-frame policy and its initial failure to provide her with hormone
    therapy are moot, and we reject on the merits her claim that the FDC violated the
    Eighth Amendment by refusing to accommodate her social-transitioning-related
    requests.
    We VACATE the district court’s order, DISMISS AS MOOT in part, and
    REVERSE in part.
    40
    Case: 18-14096       Date Filed: 03/11/2020       Page: 41 of 92
    WILSON, Circuit Judge, dissenting:
    The majority has usurped the role of the district court. In a painstaking, 61-
    page order, the district judge made detailed factual findings, concluding from them
    that Keohane’s claims were not moot and that the FDC was liable for deliberate
    indifference. We must review those findings with great deference, disregarding
    them only if clearly erroneous. But the majority does not apply ordinary clear-
    error review, as we might in a sentencing case or an employment dispute. Instead,
    the majority steps into the district court’s shoes to reweigh the facts, reassess
    credibility determinations, and rearrange the record to reach a different result. See
    Mach. Rental Inc. v. Herpel (In re Multiponics, Inc.), 
    622 F.2d 709
    , 723 (5th Cir.
    1980) (“Merely because a reviewing Court on the same evidence may have
    reached a different result will not justify setting a finding aside.”). 1
    That is not our role. The clearly erroneous standard is weighty for a reason:
    It reflects the “unchallenged superiority of the district court’s factfinding ability”
    and its capacity “to judge . . . the credibility of the witnesses.” Salve Regina Coll.
    v. Russell, 
    499 U.S. 225
    , 233 (1991). We cannot simply supplant the district
    court’s findings with our own. And yet that is what the majority does here.
    1
    In Bonner v. City of Prichard, we adopted as binding precedent all decisions of the former Fifth
    Circuit handed down before October 1, 1981. 
    661 F.2d 1206
    , 1209 (11th Cir. 1981) (en banc).
    41
    Case: 18-14096     Date Filed: 03/11/2020    Page: 42 of 92
    Since the district court’s findings have substantial footing in the record, I
    would accept them. And given those findings, none of Keohane’s claims are moot,
    and the FDC was deliberately indifferent to her gender dysphoria when it failed to
    provide her with social-transitioning treatment.
    One brief note before we begin: The majority cites language from my
    dissent to suggest that I have let the emotions surrounding this issue sway my
    opinion. The majority quotes me correctly; I have strong words about its analysis.
    But make no mistake—any fervor in the text below stems not from the facts of this
    case, but from the majority’s misapplication of our precedent.
    I.
    First, mootness. Federal courts decide only “live” controversies. See
    Troiano v. Supervisor of Elections in Palm Beach Cty., Fla., 
    382 F.3d 1276
    , 1281–
    82 (11th Cir. 2004). A case is no longer live, and is thus moot, when a court can
    no longer grant “meaningful relief” to the challenging party. 
    Id. at 1282.
    This can
    happen when allegedly unlawful conduct ceases, but a party’s “voluntary cessation
    of allegedly unlawful conduct ordinarily does not suffice to moot a case.” Friends
    of the Earth, Inc. v. Laidlaw Envtl. Servs., Inc., 
    528 U.S. 167
    , 174 (2000). This is
    because the defendant might simply return to its “old ways.” 
    Troiano, 382 F.3d at 1283
    . A defendant “claiming that its voluntary compliance moots a case” thus
    bears the “formidable” and “heavy” burden of “showing that it is absolutely clear
    42
    Case: 18-14096     Date Filed: 03/11/2020    Page: 43 of 92
    the allegedly wrongful behavior could not reasonably be expected to recur.” Doe
    v. Wooten, 
    747 F.3d 1317
    , 1322 (11th Cir. 2014); see also Harrell v. Fla. Bar, 
    608 F.3d 1241
    , 1268 (11th Cir. 2010).
    That analysis is a little different for the government, though. Government
    actors are more likely to “honor a professed commitment to changed ways” and get
    “more leeway than private parties in the presumption that they are unlikely to
    resume illegal activities.” See 
    Doe, 747 F.3d at 1322
    ; 
    Troiano, 382 F.3d at 1283
    .
    As a result, this court has held that when the government “unambiguously
    terminat[es]” challenged conduct, we presume that the conduct will not begin
    again. 
    Doe, 747 F.3d at 1322
    . It has also held that the “government actor is
    entitled to this presumption only after it has shown unambiguous termination of
    the complained of activity.” 
    Id. Our case
    law, however, has shifted slightly from this framing. See
    Flanigan’s Enters., Inc. of Ga. v. City of Sandy Springs, Ga., 
    868 F.3d 1248
    , 1257
    (11th Cir. 2017) (en banc), cert. denied sub nom. Davenport v. City of Sandy
    Springs, Ga., 584 U.S. ___, 
    138 S. Ct. 1326
    (2018). We used to ask first whether
    the government had “unambiguously terminated” its conduct before we would
    apply the presumption against recurrence; if it did, the burden would shift to the
    plaintiff to prove that there was a reasonable basis to believe that the challenged
    conduct would renew. See 
    Doe, 747 F.3d at 1322
    . Now we ask only “whether the
    43
    Case: 18-14096        Date Filed: 03/11/2020       Page: 44 of 92
    evidence leads us to a reasonable expectation that the [government] will reverse
    course and reenact the allegedly offensive [conduct]” should the court dismiss the
    case. See 
    Flanigan’s, 868 F.3d at 1256
    .2 As before, we rely on three broad and
    non-exclusive factors to help us answer this question. See 
    id. at 1257.
    “First, we ask whether the change in conduct resulted from substantial
    deliberation or is merely an attempt to manipulate our jurisdiction.” 
    Id. The “timing”
    of the cessation is highly relevant to this inquiry. See 
    id. So are
    the
    government’s reasons for its delayed action and change of heart. See 
    id. at 1260;
    Doe, 747 F.3d at 1323
    . A “defendant’s cessation before receiving notice of a legal
    challenge weighs in favor of mootness, while cessation that occurs ‘late in the
    game’ will make a court more skeptical of voluntary changes that have been
    made.” 
    Harrell, 608 F.3d at 1266
    (citation omitted) (internal quotation mark
    2
    There was good reason to do away with the unambiguous-termination two-step. Our prior
    unambiguous-termination analysis ran confusingly parallel to other standards for deciding
    mootness after the government’s voluntary cessation. Compare 
    Doe, 747 F.3d at 1322
    –23
    (holding that the unambiguous-termination test is the proper standard for deciding whether a case
    is moot after the government’s voluntary cessation), with 
    Troiano, 382 F.3d at 1283
    –84 (holding
    that whether “there is a substantial likelihood that the offending policy will be reinstated if the
    suit is terminated” is the proper standard for deciding whether a case is moot after the
    government’s voluntary cessation). The unambiguous-termination analysis was also redundant
    in two ways. For one, the first of the three factors for determining whether the government
    unambiguously terminated its conduct was, paradoxically, whether the government
    unambiguously terminated its conduct. See 
    Doe, 747 F.3d at 1322
    –23. For another, the three
    factors that went into the unambiguous-termination analysis were the same factors that went into
    the later reasonable-basis-for-recurrence analysis, making the second step effectively redundant.
    See 
    id. By streamlining
    the test to focus on the broad factors we’ve typically relied on, our en
    banc court eliminated this redundancy while reaffirming that the government must still
    unambiguously terminate its conduct to survive the voluntary-cessation analysis. See
    
    Flanigan’s, 868 F.3d at 1257
    .
    44
    Case: 18-14096        Date Filed: 03/11/2020        Page: 45 of 92
    omitted). Similarly, a “well-reasoned justification for the cessation” is critical
    evidence “that the ceasing party intends to hold steady in its revised (and
    presumably unobjectionable) course.” 
    Id. In contrast,
    the government’s
    inconsistent and unsupported position changes tend to show a lack of substantial
    deliberation. See 
    Doe, 747 F.3d at 1325
    –26.
    “Second, we ask whether the government’s decision to terminate the
    challenged conduct was unambiguous.” 
    Flanigan’s, 868 F.3d at 1257
    (internal
    quotation mark omitted). The question here is “whether the actions that have been
    taken to allegedly moot the case reflect a rejection of the challenged conduct that is
    both permanent and complete.” 
    Id. As with
    the first prong, the “timing and
    content of the decision” are highly relevant to whether the government has
    decidedly abandoned prior conduct. See 
    Harrell, 608 F.3d at 1266
    . So is the
    government’s refusal to admit that its prior position was wrong. See, e.g., Sheely v.
    MRI Radiology Network, P.A., 
    505 F.3d 1173
    , 1187 (11th Cir. 2007) (holding that
    a case was not moot despite voluntary cessation in part because the government
    had not admitted that its conduct was wrong); ACLU v. Fla. Bar, 
    999 F.2d 1486
    ,
    1494–95 (11th Cir. 1993) (same when the government had not admitted that a prior
    rule was wrong). 3 As are the government’s assurances that it will steer clear of
    3
    The majority says that the government’s current beliefs about the constitutionality of its action
    have “little, if anything” to do with the voluntary-cessation analysis. Majority Op. at 19–20.
    45
    Case: 18-14096        Date Filed: 03/11/2020       Page: 46 of 92
    prior conduct. See 
    Flanigan’s, 868 F.3d at 1261
    –62. But this point is key: The
    government’s promises are not a trump card. They can prove hollow under the
    weight of other evidence. See 
    Sheely, 505 F.3d at 1184
    (noting that a party’s
    assertion “that it has no intention of reinstating the challenged practice” does not
    suffice to moot a case and is merely “one of the factors” to consider).
    “Third, we ask whether the government has consistently maintained its
    commitment to the new policy or legislative scheme.” 
    Flanigan’s, 868 F.3d at 1257
    . We are also “more likely to find a reasonable expectation of recurrence
    when the challenged behavior constituted a continuing practice or was otherwise
    deliberate.” 
    Doe, 747 F.3d at 1323
    .
    Although these factors lend helpful guidance, they are not the be-all and
    end-all. When considering government cessation, including “a full legislative
    repeal of a challenged law—or an amendment to remove portions thereof—these
    factors should not be viewed as exclusive nor should any single factor be viewed
    as dispositive.” 
    Flanigan’s, 868 F.3d at 1257
    . “Rather, the entirety of the relevant
    That is an overstatement. To be sure, Flanigan’s concluded that the government’s current beliefs
    there provided “only weak evidence, if any” that its termination was 
    unambiguous. 868 F.3d at 1262
    . Yet we did not blink this consideration out of existence (and overrule years of precedent
    in the process). See 
    Sheely, 505 F.3d at 1187
    ; 
    ACLU, 999 F.2d at 1494
    –95. Rather, we noted
    that this evidence in Flanigan’s paled alongside strong evidence of unambiguous termination,
    including a public repeal and a unanimous and public adoption of a resolution supporting the
    repeal. 
    See 868 F.3d at 1262
    . As I explain below, we have none of those safeguards here. See
    infra at 52–56. We have long known that a party is more likely to pursue a practice it believes is
    lawful than one it thinks is not. See 
    Sheely, 505 F.3d at 1187
    ; 
    ACLU, 999 F.2d at 1494
    –95. So
    the FDC’s current beliefs hold weight in the unambiguous-termination analysis.
    46
    Case: 18-14096      Date Filed: 03/11/2020   Page: 47 of 92
    circumstances should be considered and a mootness finding should follow when
    the totality of those circumstances persuades the court that there is no reasonable
    expectation that the government entity will reenact the challenged [policy].” 
    Id. In other
    words, though the formal repeal of a policy or practice often goes a long way
    toward showing that the government won’t turn heel, it is not always
    determinative; other facts can call the repeal into doubt. See 
    Doe, 747 F.3d at 1323
    (noting that the cessation “analysis may vary depending on the facts” of each case).
    Finally, although we consider the voluntary-cessation analysis de novo, we
    review the factual findings that play into this analysis for clear error. 
    Troiano, 382 F.3d at 1282
    . The FDC, as the appellant, must prove that these findings are clearly
    erroneous. See Thelma C. Raley, Inc. v. Kleppe, 
    867 F.2d 1326
    , 1328 (11th Cir.
    1989). Under clear-error review, we must defer to the district court’s factual
    findings and credibility determinations, as that court “had the advantage of
    observing the witnesses and evaluating their credibility firsthand.” Hiram Walker
    & Sons, Inc. v. Kirk Line, 
    30 F.3d 1370
    , 1376 (11th Cir. 1994). The district court’s
    findings bind us “unless, in view of the entire record, we are left with a definite
    and firm conviction that a mistake has been committed.” Pelphrey v. Cobb Cty.,
    Ga., 
    547 F.3d 1263
    , 1268 (11th Cir. 2008). A “mistake,” however, is not merely a
    difference in judgment. See 
    Multiponics, 622 F.2d at 723
    . As an appellate court,
    47
    Case: 18-14096   Date Filed: 03/11/2020    Page: 48 of 92
    we cannot set aside a finding just because we would “have reached a different
    result.” 
    Id. A. The
    district court held that the FDC failed to show under the factors that “the
    allegedly wrongful behavior could not reasonably be expected to recur.” 
    Doe, 747 F.3d at 1322
    . Its analysis rested on a collection of careful factual findings. Since
    these findings have substantial support in the record, I accept them. And given
    their persuasive weight, I conclude that there is a reasonable basis to believe that
    the FDC will return to its old ways.
    First up is substantial deliberation or jurisdictional manipulation. The
    district court held that the FDC retreated from the challenged conduct—both its
    freeze-frame policy and its refusal to treat Keohane with hormone therapy—only
    to manipulate jurisdiction. Many findings compel this result.
    One is timing. As the majority concedes, the timing of the FDC’s
    termination muddies the waters around its cessation, and the timing on this point is
    key. See 
    Flanigan’s, 868 F.3d at 1257
    . For more than two years, the FDC refused
    to treat Keohane with hormone therapy under the freeze-frame policy. But less
    than a month after Keohane filed this lawsuit, the FDC gave her hormone therapy.
    And within about two months, it repealed the freeze-frame policy.
    48
    Case: 18-14096      Date Filed: 03/11/2020   Page: 49 of 92
    The district court reasonably found these fourth-quarter concessions
    suspect—they suggest that the FDC only changed its ways to silence litigation.
    See 
    Doe, 747 F.3d at 1325
    . Its murky motives “create[] ambiguity” about the
    FDC’s commitment to its changes and about whether the FDC will reoffend in the
    future. See Rich v. Sec’y, Fla. Dep’t of Corr., 
    716 F.3d 525
    , 532 (11th Cir. 2013).
    Dubious timing was not all the district court relied on. Alongside a
    suspicious sequence of events, the court also doubted the FDC’s deliberation
    because the FDC took inconsistent positions throughout the case and could not
    explain its prolonged delay or sudden change of heart. See 
    Doe, 747 F.3d at 1325
    –
    26; 
    Harrell, 608 F.3d at 1266
    .
    To start, the district court found that the FDC had flip-flopped about its
    policy and practices throughout the litigation—a finding that no one disputes.
    Then, after the FDC reluctantly changed its ways, the court found that the FDC
    could not explain why it had done so. The FDC provided no minutes, no
    memoranda, and no testimony to show that it had thoughtfully considered its
    policy shifts. See 
    Harrell, 608 F.3d at 1267
    (holding that the government’s retreat
    from challenged conduct did not moot a case in part because the government failed
    “to disclose any basis for its decision,” making it unclear whether the decision was
    “well-reasoned and therefore likely to endure” (internal quotation mark omitted)).
    The FDC’s only explanation for its turnaround was that its general counsel had
    49
    Case: 18-14096     Date Filed: 03/11/2020    Page: 50 of 92
    found some “case law” on the subject. Yet the FDC provided no support for this
    justification. It did not identify what case law called for the changes, who at the
    FDC compelled the changes, or what procedures went into making the changes. In
    short, the only evidence the FDC gave to show that it had engaged in substantial
    deliberation was its word that it had engaged in substantial deliberation.
    For these reasons, the district court found that the FDC’s justification for its
    policy shifts was incredible and pretextual. The court also found that the FDC had
    taken inconsistent positions and had been hasty in its decision-making. These
    findings led the district court to conclude that the FDC shifted its policy and
    practice for one purpose: to manipulate jurisdiction. The majority does not claim
    that any of these findings leave it with a “definite and firm conviction” that the
    district court made a “mistake.” 
    Pelphrey, 547 F.3d at 1268
    . Nor could it—they
    have substantial record support. See supra at 48–50. Given these detailed
    findings, there is only one conclusion: The FDC shied away from its former ways
    not to make amends, but to manipulate jurisdiction.
    Second is whether the FDC unambiguously terminated its freeze-frame
    policy and practice of denying Keohane hormone therapy. As before, the “timing
    and content” of the FDC’s reversal is crucial. See 
    Harrell, 608 F.3d at 1266
    . The
    district court found the FDC’s timing suspect, its reasons dodgy, and its process a
    mystery. See supra at 48–50; 
    Harrell, 608 F.3d at 1266
    ; 
    Doe, 747 F.3d at 1325
    –
    50
    Case: 18-14096        Date Filed: 03/11/2020       Page: 51 of 92
    26. It also found its obstinance telling. Because even after the FDC turned heel, it
    still refused to admit the error in its ways. See 
    Sheely, 505 F.3d at 1187
    . It
    continued to argue that hormone therapy is not constitutionally required for
    treating Keohane’s gender dysphoria—words that contradict its actions and the
    “case law” that spurred the FDC into motion. In fact, the FDC still hasn’t admitted
    that its practices violated the Constitution, and it refused to do so at oral argument.
    See Oral Argument at 1:40; 
    Sheely, 505 F.3d at 1187
    .
    The record supports these findings. The majority does not claim them
    clearly erroneous. So I am hard pressed to see how anyone could conclude, given
    these findings of fact, that the FDC’s termination was unambiguous. Properly
    confined to the district court’s findings, I conclude, as that court did, that the
    FDC’s termination was hazy at best. 4
    Third, then, is inconsistency. The district court found that, even after the
    FDC repealed the freeze-frame policy, the FDC withheld hormone therapy from at
    least one other inmate under the freeze-frame policy. 5 The court also found that,
    4
    In this step, the majority analyzes the repeal of the policy and the government’s promise not to
    revert to it old ways. Since those issues are relevant to my analysis of Doe and Flanigan’s, see
    infra at 52–56, I will discuss them there to avoid repetition.
    5
    The majority claims that the district court did not find this “lone [inconsistent application]
    probative” to the mootness analysis. Majority Op. at 21–22. But the majority is incorrect. The
    district court relied on this evidence to conclude that the FDC failed to establish an unambiguous
    termination. See Keohane v. Jones, 
    328 F. Supp. 3d 1288
    , 1300 (N.D. Fla. 2018) (“Given [a host
    of other reasons] and at least one instance of inconsistent application of the new policy, this
    Court finds Defendant has failed to establish an ‘unambiguous termination’ . . . .” (emphasis
    51
    Case: 18-14096       Date Filed: 03/11/2020        Page: 52 of 92
    even after the FDC began giving Keohane hormone therapy, the FDC delayed in
    providing her hormone therapy. This delay caused her to attempt suicide twice in
    three days. The record also shows that the delays would have been more frequent
    had she not vigilantly pursued her treatment.
    Like canaries in a coal mine, these deviations warn that the FDC is not as
    dedicated to its new positions as the majority would have us believe. And these
    instances were not mere anomalies. They were new applications of the FDC’s
    prior practices—practices that were not mere blips, but were “continuing” and
    “otherwise deliberate.” See 
    Doe, 747 F.3d at 1323
    . For these reasons, the district
    court held that this factor cut against the FDC. The majority, as before, does not
    question the evidence that the court relied on. Nor does it hold that the court
    clearly erred in finding that the FDC delayed in providing hormone therapy and
    applied the freeze-frame policy after its repeal. Given these uncontested facts, I
    agree with the district court that the last factor cuts against mootness.
    B.
    If we were conducting a typical mootness review, the district court’s
    unchallenged findings would lead us to the same conclusion that the district court
    added)). True, the district court said that it would be “hard pressed to find that evidence of one
    mistake . . . is sufficient” standing alone to find against the government. 
    Id. at 1299.
    But it
    noted that this evidence doesn’t stand alone; “this drop of evidence only adds to the tidal wave of
    other circumstances crashing down on [the FDC’s] mootness argument.” 
    Id. So contrary
    to the
    cropped picture the majority presents, the full frame shows that the district court did rely on this
    information, as should we.
    52
    Case: 18-14096        Date Filed: 03/11/2020        Page: 53 of 92
    reached. But rather than lend due weight to the district court’s findings, the
    majority commandeers the district court’s role, ignoring that court’s conclusions
    while focusing us on the facts it likes better. To do so, it places a heavy emphasis
    on the repeal of the policy, and it takes solace in the FDC’s oral-argument
    assurance that it will stay on the straight and narrow. The majority then strictly
    stacks this case up against the facts of Doe and Flanigan’s, concluding that there is
    no reasonable expectation of recurrence. That analysis is wrong for four reasons.
    First, the repeal of the freeze-frame policy does not deliver a de facto win for
    the government. A repeal, to be sure, is “often” determinative of unambiguous
    termination, see 
    Doe, 747 F.3d at 1322
    , but the key word is “often.” When the
    weight of the other facts suggests that the government’s moves were ambiguous,
    inconsistent, and made to manipulate jurisdiction, there is reason to fear that the
    government will veer from its new course. Relying on a sea of red flags, the
    district court found that this was exactly the case—that the government’s reasons
    for its repeal didn’t add up, and that it was thus unclear whether its old ways were
    gone for good. The majority again does not hold that any of the court’s findings
    are clearly erroneous.6 And given these findings, the only reasonable conclusion
    6
    In fact, the FDC even concedes that the district court’s findings are not clearly erroneous. See
    Oral Argument at 13:40–14:50 (conceding in response to a question about the clearly erroneous
    standard that we should “just give the judge those factual findings” and move on to the legal
    merits of the deliberate-indifference analysis).
    53
    Case: 18-14096     Date Filed: 03/11/2020    Page: 54 of 92
    under the factors is that Keohane’s claims are not moot. See 
    id. at 1322–23.
    Second, though the majority contends that this case is a clone of Flanigan’s,
    it clouds key parts of the picture. The City Council in Flanigan’s “twice voted on
    the relevant remedial measures,” “put forth persuasive explanations that [were] not
    dependent upon [the] litigation,” and unanimously repealed the policy in “open
    session during regularly scheduled 
    meetings.” 868 F.3d at 1260
    . The City also
    had a “long history of non-enforcement,” which, “coupled with the recent repeal,
    indicate[d] the commitment to [its] new legislative scheme.” 
    Id. at 1263
    n.10.
    We have none of that. We have no idea how many times the FDC
    considered these policy shifts—it didn’t tell us. We have no persuasive
    explanation for its about-face—it gave us none, and it met behind closed doors.
    See 
    Harrell, 608 F.3d at 1267
    . And we have no history of looking the other way—
    the FDC, until this litigation, enforced these policies to their fullest extent. Simply
    put, Flanigan’s was a case in which the government publicly replaced—with good
    reasoning—a rule that it never enforced. Ours is a case in which the government
    privately replaced—with no reasoning—a rule that it enforced daily. Apples to
    oranges; Flanigan’s to Keohane.
    Third, although the majority says that our facts differ from the facts it plucks
    from Doe, this case is closer to Doe than the majority admits. For instance, the
    majority claims that, in Doe, the government had a “pattern” of breaking its
    54
    Case: 18-14096     Date Filed: 03/11/2020   Page: 55 of 92
    promises to the plaintiff, but here there is no history of broken promises. Though
    we may not have explicit broken promises, we have a substantial comparator: The
    FDC has consistently defended its old policies and inconsistently applied its new
    ones. Its inconsistencies and contradictions raise the same flags as broken
    promises—they cast doubt on the FDC’s shaky commitment to its newfound path.
    Finally, the majority draws a line through this case, Doe, and Flanigan’s,
    because here (like Flanigan’s and unlike Doe) the government has assured us that
    it will not revert to its old ways. But those assurances do not deserve the weight
    the majority gives them. For one thing, the district court found that the FDC never
    made this assurance about the freeze-frame policy, see 
    Keohane, 328 F. Supp. 3d at 1300
    , and taking the FDC’s lawyer’s word at the final hour over the district
    court’s finding again ignores clear-error review. Equally important, the City
    Council in Flanigan’s backed up its oral-argument statements with actual
    statements: It passed a resolution “expressly disavowing any intent to reenact the
    Ordinance or any similar 
    regulation.” 868 F.3d at 1262
    (alterations accepted)
    (internal quotation mark omitted). This, coupled with the City’s “alternative
    reasons for the repeal” and “history of non-enforcement,” assured us that the City
    would keep its promise. See 
    id. at 1263.
    The FDC, in contrast, has offered no
    security to guarantee its claims. And contrary to the majority’s view, there is
    “evidence or history that would cause us to doubt them here”: a record teeming
    55
    Case: 18-14096       Date Filed: 03/11/2020        Page: 56 of 92
    with temperamental positioning, clandestine decision-making, all-too-convenient
    timing, and an adamant refusal to admit the error of its ways. See 
    id. 7 *
          *       *
    The majority quips that wisdom “often never comes, and so one ought not to
    reject it merely because it comes late.” But the district court didn’t find that
    wisdom had come late; it found that wisdom had never come at all. It concluded
    that the FDC’s reversals were born of desperation, not deliberation. And its
    holding stood on a host of findings: that the timing of the FDC’s concessions was
    suspect; that the FDC had no explanation for its delay; that the FDC’s positions
    throughout the litigation were inconsistent; that the FDC’s decision-making was a
    black box; that the FDC’s prior practices were not accidental, but deliberate and
    historical; that the FDC refused to promise that it would not re-enact the freeze-
    frame policy; that the FDC still was adamant that its practices were valid, even
    after it claimed to change its ways; that the FDC delayed in providing Keohane’s
    hormone therapy, even after it agreed that she needs it; and that, on at least one
    7
    The majority also emphasizes the supposed hoops the FDC would need to jump through to
    bring back the policy, but a review of the oral-argument recording reveals that all it would take is
    a run-of-the-mill internal review. See Oral Argument at 4:23. Apparently, this doesn’t take
    awfully long, given that the FDC changed the freeze-frame policy in just two-months’ time. So
    the protection that these procedural hurdles offer is slight, if any at all.
    56
    Case: 18-14096       Date Filed: 03/11/2020       Page: 57 of 92
    occasion, the FDC applied the repealed freeze-frame policy to bar hormone
    therapy for a patient with gender dysphoria.
    As the majority does not hold that any of these findings are clearly
    erroneous, they bind us. See 
    Pelphrey, 547 F.3d at 1268
    . And these findings show
    that the FDC has not apologetically turned over a new leaf, but has acted to
    manipulate jurisdiction. I would affirm the district court’s holding that these
    claims are not moot. 8
    II.
    Next, the merits of the social-transitioning claim. The Eighth Amendment
    bars a prison official from being deliberately indifferent to a serious medical need.
    See Brown v. Johnson, 
    387 F.3d 1344
    , 1351 (11th Cir. 2004). A deliberate-
    indifference claim thus has two components: an objectively serious medical need,
    and subjective deliberate indifference to that need. See 
    id. We review
    de novo the
    district court’s ultimate conclusion that there was an Eighth Amendment violation
    warranting equitable relief, and we review issues of fact supporting this conclusion
    for clear error. See Common Cause/Georgia v. Billups, 
    554 F.3d 1340
    , 1349 (11th
    Cir. 2009).
    8
    As for the merits of these claims, I agree with the majority that the FDC was deliberately
    indifferent to Keohane’s serious medical need when it subjected her to the freeze-frame policy. I
    would also affirm that the failure to provide hormone therapy, despite Keohane’s undisputed
    need for the therapy, arises to deliberate indifference. Because the majority does not dispute
    these conclusions, I will not analyze them further.
    57
    Case: 18-14096     Date Filed: 03/11/2020     Page: 58 of 92
    An objectively serious medical need is “one that has been diagnosed by a
    physician as mandating treatment or one that is so obvious that even a lay person
    would easily recognize the necessity for a doctor’s attention.” Farrow v. West, 
    320 F.3d 1235
    , 1243 (11th Cir. 2003). We review the legal conclusion that a medical
    need is objectively serious de novo. See Thomas v. Bryant, 
    614 F.3d 1288
    , 1307
    (11th Cir. 2010). 9 Because both sides and the majority agree that gender dysphoria
    is an objectively serious medical need, only the subjective element is in dispute.
    To establish subjective deliberate indifference, a plaintiff must show “(1)
    subjective knowledge of a risk of serious harm; (2) disregard of that risk; and
    (3) by conduct that is more than mere negligence.” 
    Brown, 387 F.3d at 1351
    .
    Unlike the objectively-serious-need element, the subjective-deliberate-indifference
    element presents a question of fact that we review for clear error. 
    Thomas, 614 F.3d at 1312
    .
    The district court found that the FDC was deliberately indifferent to
    Keohane’s gender dysphoria when it refused to let her wear female undergarments
    or use female grooming products. This finding has substantial support in the
    record. So I’d let it stand. And since both the subjective and objective elements of
    an Eighth Amendment violation are met, I would affirm.
    9
    We review any underlying fact issues—like what the medical need is—for clear error. See
    
    Thomas, 614 F.3d at 1307
    .
    58
    Case: 18-14096       Date Filed: 03/11/2020      Page: 59 of 92
    The majority reaches a different result, however, and it uses the wrong
    standard of review to get there. Reviewing the subjective-deliberate-indifference
    finding de novo during its review of the “ultimate” Eighth Amendment violation, it
    concludes that the district court was wrong to find that the last two subparts of the
    deliberate-indifference element were met. 10 I explain below why this analysis is
    incorrect and why we must affirm the district court’s conclusion that the FDC was
    deliberately indifferent to Keohane’s gender dysphoria.
    A.
    The majority’s first mistake comes in articulating our standards of review.
    While listing the standards, the majority agrees that we apply clear-error review to
    questions of fact supporting the district court’s conclusion that a defendant violated
    the Eighth Amendment. See Majority Op. at 28. It also accepts that subjective
    deliberate indifference is a question of fact that we review for clear error. See 
    id. at 28
    n.8. And yet, despite these directives, the majority refuses to apply clear-error
    review to the district court’s finding of subjective deliberate indifference. Instead,
    it insists that it retains de novo review over this factual finding, citing the
    unremarkable rule that the “ultimate determination” whether “there was an Eighth
    Amendment violation warranting equitable relief” is a legal conclusion that we
    10
    The majority rightly assumes that the FDC knew that Keohane’s gender dysphoria put her at
    substantial risk of self-harm, which satisfies the first subpart. See Majority Op. at 30.
    59
    Case: 18-14096     Date Filed: 03/11/2020    Page: 60 of 92
    review de novo. 
    Id. at 27–28.
    In other words, the majority has somehow read
    Thomas to hold that, even though the underlying finding of deliberate indifference
    is a question of fact reviewed for clear error, we (really) review that finding again
    de novo when we consider the “ultimate” Eighth Amendment violation.
    That is simply wrong. We have long reviewed a finding of subjective
    deliberate indifference for clear error. See, e.g., 
    Thomas, 614 F.3d at 1312
    . We
    can reverse a subjective-deliberate-indifference finding only if left with a firm and
    definite conviction that the district court made a mistake. See 
    Pelphrey, 547 F.3d at 1268
    . Our de novo review extends only to questions of law (i.e., the objectively-
    serious-need element) and to the district court’s ultimate conclusion whether the
    objective and subjective elements of a deliberate-indifference claim state an Eighth
    Amendment violation. Precedent makes this clear.
    Take Thomas—the case from which the majority derives its de-facto-de-
    novo rule. There we explained that we review de novo the district court’s ultimate
    determination that there was an Eighth Amendment violation. See 
    Thomas, 614 F.3d at 1303
    . We also explained that we review for clear error questions of fact
    supporting this conclusion. 
    Id. Against this
    backdrop, we analyzed the two
    elements of a deliberate-indifference claim. We first reviewed the objectively-
    serious-need prong de novo, concluding as a matter of law that the prisoner’s
    medical needs were sufficiently serious under the Eighth Amendment. See 
    id. at 60
                  Case: 18-14096     Date Filed: 03/11/2020    Page: 61 of 92
    1307–13. Then we analyzed the subjective-deliberate-indifference finding. Citing
    Supreme Court and Eleventh Circuit precedent, we held—unequivocally—that the
    subjective-deliberate-indifference element raises a “question of fact which we
    review for clear error.” 
    Id. at 1312
    (citing Farmer v. Brennan, 
    511 U.S. 825
    , 842
    (1994); Goebert v. Lee Cty., 
    510 F.3d 1312
    , 1327 (11th Cir. 2007)). And then we
    did just that: We reviewed the district court’s finding of subjective deliberate
    indifference for clear error, holding that we could not reverse on the subjective-
    deliberate-indifference prong, because the finding was not “clearly erroneous.” 
    Id. at 1313–16.
    Finally, we summed up by “[c]oncluding that [the plaintiff] satisfied
    both the objective and subjective prongs of his Eighth Amendment” claim, leading
    us to affirm the district court’s ultimate conclusion that there was an Eighth
    Amendment violation. 
    Id. at 1317.
    That is precisely how this analysis should go. We review the objectively-
    serious-need element de novo, as it is a question of law. 
    Id. at 1307.
    We review
    the subjective-deliberate-indifference finding for clear error, as it is a question of
    fact. 
    Id. at 1312
    . And then we review the district court’s “ultimate” application of
    these elements de novo. 
    Id. at 1303.
    So if the district court, despite checkmarks in
    both the objective and subjective boxes, still concluded that there was no Eighth
    Amendment violation, we would lend no deference to this error. We would review
    it de novo, and would no doubt reverse. And if the district court, despite holding
    61
    Case: 18-14096        Date Filed: 03/11/2020       Page: 62 of 92
    that one of the elements was not met, still concluded that there was an Eighth
    Amendment violation, we would do the same. We would review this error de
    novo, and no doubt reverse. That is the ultimate conclusion that we review de
    novo. See id.11
    But that is not how the majority analyzed this case. If you look closely
    through its opinion, you won’t see a single attempt to analyze whether the district
    court’s subjective-deliberate-indifference finding was clearly erroneous. To be
    sure, the majority pays lip service to this standard at the end of footnote eight. But
    that perfunctory paragraph is no more than a fail-safe to cover itself should its de
    novo rule prove too much. Even a skim through its opinion shows that the
    majority has not applied clear-error review to the district court’s finding of
    subjective deliberate indifference; it has swapped the deference we typically apply
    with overarching de novo review. This switch allows it to reweigh the deliberate-
    indifference evidence as it sees fit, disregarding the ample evidence the district
    court relied on to make its factual findings. Contra 
    id. at 1312.
    11
    Indeed, I’m curious how the majority thinks these standards work otherwise. What is the point
    of initial clear-error review for a finding of subjective deliberate indifference if we review that
    finding again de novo when we review the ultimate Eighth Amendment violation? The majority
    doesn’t tell us. It simply recites these two standards, with no attempt to make sense of how they
    work together, and chooses the one endowing it with a greater level of review.
    62
    Case: 18-14096     Date Filed: 03/11/2020   Page: 63 of 92
    B.
    To justify its new standard, the majority pens a footnote treatise that reads
    the clear-error rule out of Thomas. See Majority Op. at 28–29 n.8. It first opines
    that Thomas’s clear-error rule applies only to “historical facts” supporting the
    district court’s finding of subjective deliberate indifference—i.e., the who, what,
    when, and where facts—not the determinative facts. It then concludes that Thomas
    compels it to review the subjective-deliberate-indifference finding de novo during
    its review of the ultimate Eighth Amendment violation. And it supports these
    claims with out-of-context Supreme Court precedent, asserting that its ultimate
    factual review “follows straightaway” from the Court’s application of de novo
    review in cases predating Thomas. For three reasons, these arguments fall short.
    First—as the majority well knows—it does not matter what we think the
    prior panel should have held under then-existing Supreme Court precedent: All that
    matters is what the prior panel held. See In re Lambrix, 
    776 F.3d 789
    , 794 (11th
    Cir. 2015) (“[A] prior panel’s holding is binding on all subsequent panels unless
    and until it is overruled or undermined to the point of abrogation by the Supreme
    Court or by this court sitting en banc.” (emphasis omitted)). In Thomas, we held—
    with the benefit of all the Supreme Court precedents the majority cites—that
    subjective deliberate indifference is a “question of fact which we review for clear
    
    error.” 614 F.3d at 1312
    . There were no qualifiers—we did not say that clear-
    63
    Case: 18-14096        Date Filed: 03/11/2020       Page: 64 of 92
    error review applies to only the “historical” subparts of the district court’s
    deliberate-indifference finding. Nor did we double back to review the subjective-
    deliberate-indifference finding de novo at the end; we did just the opposite,
    affirming the subjective-deliberate-indifference finding because it was not clearly
    erroneous. See 
    id. at 1313–17.
    The majority cannot reexamine the legal landscape
    the prior panel considered to conclude that the prior panel was wrong—such
    second-guessing would “undermine the values of stability and predictability in the
    law that the prior panel precedent rule promotes.” Smith v. GTE Corp., 
    236 F.3d 1292
    , 1303 (11th Cir. 2001). For this reason, we have “categorically reject[ed] any
    exception to the prior panel precedent rule based upon a perceived defect in the
    prior panel’s reasoning or analysis as it relates to the law in existence at that time.”
    
    Id. If the
    majority has a problem with Thomas’s clear-error rule, the proper place
    for its concerns is in a concurrence urging our court to consider the issue en banc.
    What it cannot do is what it does here: overrule a co-equal panel and take the en
    banc court’s role for itself.12
    12
    At any rate, the Supreme Court cases the majority cites did not arise in the context of
    deliberate indifference. See Majority Op. at 28–29 n.8 (citing cases in the excessive-fine,
    punitive-damages, and probable-cause contexts). Crafting a standard of review is a context-
    specific inquiry, so we have no clue whether the Supreme Court would apply clear-error or de
    novo review to a deliberate-indifference finding. Thankfully, we need not read any tea leaves—
    Thomas already concluded that clear error is the right standard of review in our circuit. But the
    majority’s reliance on off-point Supreme Court precedent shows that its analysis is “less an
    application of existing precedent than a prediction of what the Supreme Court will hold [should]
    it choose[] to address this issue in the future.” United States v. Greer, 
    440 F.3d 1267
    , 1275 (11th
    Cir. 2006). This, we have held, the majority cannot do. See 
    Lambrix, 776 F.3d at 794
    .
    64
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    Second, Thomas foreclosed the majority’s academic notion that clear-error
    review extends only to historical facts. As said before, Thomas’s holding had no
    reservations: “A prison official’s deliberate indifference is a question of fact which
    we review for clear 
    error.” 614 F.3d at 1312
    . The majority does not explain how
    this rule statement applies only to historical facts. Nor could it do so—Thomas
    itself applied the rule beyond historical facts. Just pages after Thomas set out the
    ultimate-de-novo-review rule that the majority clings to, the panel applied clear-
    error review to all three subparts of the subjective-deliberate-indifference element.
    It first held that the record supported the district court’s finding that prison officials
    were subjectively aware of a risk of harm to the prisoner. See 
    id. at 1313.
    Then it
    took on the second and third prongs, holding that the “record also supports the
    district court’s finding that the Secretary of the DOC and the Warden of FSP
    recklessly disregarded the risk of psychological harm to inmates like McKinney.”
    
    Id. at 1315.
    If this application weren’t clear enough, the panel erased any doubt
    when it held that “the DOC’s refusal to modify its non-spontaneous use-of-force
    policy provides support for the district court’s finding of more than mere or even
    gross negligence on the part of the DOC.” 
    Id. And the
    panel confirmed that clear-
    error review applies to the entire deliberate-indifference element, holding that “an
    examination of his entire record demonstrates that the district court did not commit
    clear error in finding the defendants’ deliberate indifference.” 
    Id. at 1317.
    These
    65
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    findings are not historical facts; they are the determinative facts that make up a
    finding of subjective deliberate indifference. See 
    Brown, 387 F.3d at 1351
    . So
    Thomas’s application proves that clear-error review extends beyond the who, what,
    where, and when—it extends to the entire deliberate-indifference element.
    Thomas isn’t the outlier in our precedent—it’s the norm. We have held time
    and again that subjective deliberate indifference is a factual finding. See, e.g.,
    Greason v. Kemp, 
    891 F.2d 829
    , 840 (11th Cir. 1990) (holding at summary
    judgment that the “evidence could support a finding that the conduct reflected a
    deliberate indifference to [the prisoner’s] [E]ighth [A]mendment right to adequate
    mental health care,” and holding that whether “the conduct actually constituted
    deliberate indifference . . . is a factual question” (emphasis added in underline));
    McElligott v. Foley, 
    182 F.3d 1248
    , 1256 (11th Cir. 1999) (holding at summary
    judgment that there “was sufficient evidence to permit a jury to infer that the
    defendants in this case knew of a substantial risk of harm to [the prisoner]” and “to
    draw the conclusion that [the defendants] were not merely negligent” in providing
    subpar care (emphasis added)). We review factual findings like these for clear
    error. See, e.g., United States v. Williams, 
    340 F.3d 1231
    , 1234 (11th Cir. 2003).
    We don’t dissect them with artificial labels, defying prior precedent.
    In fact, the type of review the majority presses here echoes the sole instance
    where we do dissect facts with artificial labels—our de novo review of
    66
    Case: 18-14096     Date Filed: 03/11/2020    Page: 67 of 92
    “constitutional facts” in First Amendment cases. In those cases, the constitutional
    facts are determinative; they answer “why” a government actor suppressed certain
    speech and whether its motives were unconstitutional. See Am. Civil Liberties
    Union of Fla., Inc. v. Miami-Dade Cty. Sch. Bd., 
    557 F.3d 1177
    , 1206 (11th Cir.
    2009). We review those facts de novo and accompanying historical facts for clear
    error. See 
    id. But this
    an exceedingly narrow exception—one unique to First
    Amendment cases. See Flanigan’s Enters., Inc. of Ga. v. Fulton Cty., Ga., 
    596 F.3d 1265
    , 1276 (11th Cir. 2010). We have never imported this plenary factual
    review to an Eighth Amendment case. Cf. 
    Thomas, 614 F.3d at 1312
    . And yet,
    despite Thomas, the majority does so now.
    Third, the majority’s super-de-novo-review rule proves unjustifiable when
    we consider how we review subjective deliberate indifference after a jury trial
    (rather than after a bench trial). For when a jury finds that a defendant was
    deliberately indifferent, we don’t retrace this finding de novo; we review the jury’s
    finding for sufficient evidence. See Carswell v. Bay Cty., 
    854 F.2d 454
    , 457 (11th
    Cir. 1988) (affirming a jury’s finding of deliberate indifference because there was
    sufficient evidence to reach that conclusion). Why would we review subjective
    deliberate indifference for sufficient evidence after a jury trial, but de novo after a
    bench trial? The answer is simple: We don’t. We have never suggested in these
    cases that we somehow revisit the factual finding of subjective deliberate
    67
    Case: 18-14096      Date Filed: 03/11/2020    Page: 68 of 92
    indifference de novo when reviewing the “ultimate” Eighth Amendment violation.
    And the majority does not point us to a single Eleventh Circuit case that does so.
    Turning to the second paragraph in its footnote, the majority claims that
    there is no way that the purportedly “mindless, mechanical box-checking” that I
    described above marks the extent of our de novo review over the ultimate Eighth
    Amendment violation. See supra at 61–62. This is a mountain made out of a
    molehill—of course our de novo review has less teeth here than in most
    constitutional cases. For one, the defendants here have conceded that the
    objectively-serious-need element—one we review de novo—is met, leaving us
    little to review on that side of the coin. For another, our precedent has set up a
    clear, two-part test for establishing an Eighth Amendment violation, and one of
    those parts is a fact question, leaving little to ultimately review de novo. See
    
    Thomas, 614 F.3d at 1312
    . In other cases, like an Equal Protection challenge or a
    Due Process case, our ultimate review of the constitutional violation driving the
    preliminary injunction is far more searching—the questions there are almost
    entirely legal. But a finding of subjective deliberate indifference is different; it is
    heavily fact-intensive. See 
    Greason, 891 F.2d at 837
    . Though we are just as
    equipped as the district court to decide the legal question of whether a medical
    need is objectively serious, the district court is far better situated to analyze the
    subjective, state-of-mind question of a prison official’s deliberate indifference. See
    68
    Case: 18-14096     Date Filed: 03/11/2020    Page: 69 of 92
    Salve 
    Regina, 499 U.S. at 233
    (noting that deference is warranted when the district
    court is better positioned decide the issue, as it is when applying a fact-dependent
    legal standard). So our “ultimate” de novo review, in the deliberate-indifference
    context, is understandably more limited.
    As its parting word, the majority notes that the First Circuit, sitting en banc,
    rejected clear-error review for subjective deliberate indifference, ultimately
    applying the de novo review the majority applies here. See Kosilek v. Spencer, 
    774 F.3d 63
    , 84 (1st Cir. 2014) (en banc). But that’s because the First Circuit
    concluded that deliberate indifference is a “[s]ubsidiary legal question,” not a fact
    question. 
    Id. That is,
    word for word, the opposite of what we held in Thomas. 
    See 614 F.3d at 1312
    . The First Circuit also justified its de novo review of the
    deliberate-indifference finding by citing our statement in Thomas that the “ultimate
    legal conclusion of whether prison administrators have violated the Eighth
    Amendment is reviewed de 
    novo.” 774 F.3d at 84
    . But, as explained above,
    Thomas’s ultimate-de-novo-review rule only extends to the district court’s
    application of the objective and subjective elements; it does not empower us to
    rereview the subjective-deliberate-indifference-finding de novo. See supra at 60–
    62, 65–69. Finally, the Kosilek court was sitting en banc; was not bound by prior
    precedent; and, so far as Kosilek explains, did not have precedent squarely holding
    that deliberate indifference is a question of fact reviewed for clear error. We, in
    69
    Case: 18-14096       Date Filed: 03/11/2020        Page: 70 of 92
    contrast, are not sitting en banc; are bound by prior precedent; and do have
    precedent squarely on point. See 
    Thomas, 614 F.3d at 1312
    . So Kosilek holds no
    weight in this analysis. 13
    *       *      *
    In the end, “our first obligation—our oath” is to follow the law. Majority
    Op. at 39 (citing 28 U.S.C. § 453). In the Eleventh Circuit, that means following
    prior precedent. Thomas holds that subjective deliberate indifference is a question
    of fact that we review for clear error. We cannot refuse to apply this holding
    simply because we disagree. Nor can we reanalyze the issue for ourselves to
    overrule the prior panel. If the majority has concerns about our precedent, it
    should voice those concerns separately for our en banc court. And it may have the
    13
    Another important fact: The First Circuit decided Kosilek with a bare 3-2 majority, and the two
    dissenting judges strenuously dissented from the majority’s de novo review of the subjective-
    deliberate-indifference finding. Since we are not sitting en banc, I need not explain—as the
    Kosilek dissenters did—why a court might conclude that subjective deliberate indifference is a
    finding best reviewed for clear error. But there are indeed reasons why a court might do so. 
    See 774 F.3d at 98
    –100 (Thompson, J., dissenting). As Justice Scalia noted in Ornelas v. United
    States, “[l]aw clarification requires generalization, and some issues lend themselves to
    generalization much more than others.” 
    517 U.S. 690
    , 703 (1996) (Scalia, J., dissenting). When
    the issues are fact-specific and not easy to generalize, “probing appellate scrutiny will not
    contribute to the clarity of legal doctrine” and deference to the district court is warranted. Salve
    
    Regina, 499 U.S. at 233
    . A subjective-deliberate-indifference inquiry is fact-specific, motive-
    based, and not due for easy generalization. One could thus say that deference to the district court
    is warranted, as an appellate court cannot “hope to match the district judge’s expertise in these
    areas.” 
    Kosilek, 774 F.3d at 100
    . But we need not say that—we have already made that
    determination. See 
    Thomas, 614 F.3d at 1312
    .
    70
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    chance to do just that, as its disregard for our precedent has no doubt transformed
    this routine deliberate-indifference case into one justifying en banc review.
    C.
    Having minted a new standard of review, the majority applies it to reverse
    the district court at the last deliberate-indifference step: Whether the FDC
    “disregarded” a substantial risk of harm by “more than mere negligence.” The
    district court found that the FDC had for two reasons. First, the FDC denied social
    transitioning because it blindly deferred to the FDC’s clothing policy, effectively
    enacting a blanket ban on social transitioning without case-specific medical or
    security judgment. Second, the FDC denied Keohane access to medical personnel
    competent enough to realize that she needs to transition to avoid severe self-harm.
    Reviewing de novo, the majority replaces these findings with its own. It concludes
    that the FDC denied treatment because medical professionals disagreed with
    Keohane about her need to transition and because the FDC concluded that the
    security risks of the treatment were too great.
    To reach that conclusion, though, our precedent compels the majority to hold
    that the district court’s findings were clearly erroneous. See 
    Pelphrey, 547 F.3d at 1268
    . The majority doesn’t do so (and its cursory footnote is no substitute for true
    clear-error review). See Majority Op. at 29 n.8. In reality, the majority takes the
    issue up anew, concluding that it “simply cannot say that the FDC consciously
    71
    Case: 18-14096     Date Filed: 03/11/2020   Page: 72 of 92
    disregarded a risk of serious harm by conduct that was more than mere
    negligence.” Majority Op. at 37 (internal quotation mark omitted).
    As I explain below, that is the wrong approach. Because both of the district
    court’s findings hold substantial footing in the record, we must affirm. See
    
    Pelphrey, 547 F.3d at 1268
    .
    1.
    I’ll start with the blanket-ban finding. The denial of medical care based on
    blind deference to a blanket rule, rather than on an individualized medical
    determination, violates the Eighth Amendment. See 
    Kosilek, 774 F.3d at 91
    ; Roe v.
    Elyea, 
    631 F.3d 843
    , 862 (7th Cir. 2011); Colwell v. Bannister, 
    763 F.3d 1060
    ,
    1068 (9th Cir. 2014); Soneeya v. Spencer, 
    851 F. Supp. 2d 228
    , 247 (D. Mass.
    2012); Brooks v. Berg, 
    270 F. Supp. 2d 302
    , 310 (N.D.N.Y. 2003) (vacated in part
    on other grounds). So does denying treatment for non-medical reasons.
    
    McElligott, 182 F.3d at 1255
    . The district court found that the FDC refused to
    consider Keohane’s need for social transitioning because treatment team members
    blindly deferred to prison policy, without evaluating her specific circumstances.
    That conduct arises to subjective deliberate indifference. See 
    Kosilek, 774 F.3d at 91
    ; 
    McElligott, 182 F.3d at 1255
    . And the record supports this finding.
    For starters, one member of Keohane’s treatment team admitted that she
    “never assessed whether Ms. Keohane has a mental-health need for longer hair or
    72
    Case: 18-14096      Date Filed: 03/11/2020   Page: 73 of 92
    access to female undergarments because . . . [the FDC’s] policies prohibit these
    things.” She also admitted that she doesn’t think the FDC would even permit a
    medical pass for social transitioning, and so she focused Keohane’s therapy “on
    coping without access to this particular treatment.” The FDC’s regional medical
    director further testified that she did not consider any medical exceptions to the
    FDC’s clothing policy. And another member of Keohane’s treatment team even
    conceded that the team discussed whether Keohane needed access to female
    clothing, but ultimately concluded that “it is out of our hands, that we understand,
    but there’s nothing we can do.”
    Perhaps more concerning, these blanket denials didn’t start from the bottom;
    they came from the top. The district court found that the FDC’s final
    decisionmaker—its chief medical officer—would have refused an exception even
    if treatment team members had recommended it, solidifying the FDC’s blanket ban
    on social transitioning. Indeed, the officer testified that it would be a “hard sell”
    for him to grant a medical exception for social transitioning, regardless of the
    inmate’s particular needs. The district court also found that the officer made this
    decision without considering Keohane’s specific circumstances, as he “has never
    73
    Case: 18-14096        Date Filed: 03/11/2020       Page: 74 of 92
    decided this issue, nor has he been presented with any medical request for any
    exceptions to security policies to allow for social transitioning.”14
    Given the testimony from treatment team members and the chief medical
    officer’s steadfast and unreasoned refusal to consider social-transitioning
    treatment, the record supports the district court’s finding that the FDC
    categorically denied Keohane treatment under a blanket policy, without
    considering her individual circumstances. As all agree, “responding to an inmate’s
    acknowledged medical need with what amounts to a shoulder-shrugging refusal
    even to consider whether a particular course of treatment is appropriate is the very
    definition of ‘deliberate indifference’—anti-medicine, if you will.” Majority Op.
    at 14. Since this finding is not clearly erroneous, we must affirm it, even if we
    would have found differently. See 
    Multiponics, 622 F.2d at 723
    .
    And yet the majority does find differently: It crowns security king. Citing
    out-of-circuit precedent, the majority holds that the FDC can shrug off Keohane’s
    medical need if it decides that the security risks of the treatment outweigh its
    necessity. See 
    Kosilek, 774 F.3d at 92
    . We need not get into the limits of this rule
    14
    Alongside this, the district court found that the chief medical officer’s prejudgment was also
    born of “ignorance of gender dysphoria and bigotry toward transgender individuals in general,”
    further leading the court to conclude that the medical officer’s refusal to provide treatment was
    categorical and not based on medical need. The record supports this finding as well. See
    
    Keohane, 328 F. Supp. 3d at 1306
    & n.11 (noting that the medical officer “thinks treating gender
    dysphoria by encouraging the transition of gender roles ‘goes against nature’” and that the officer
    admits that his religion plays into his views on transgender people in general).
    74
    Case: 18-14096       Date Filed: 03/11/2020       Page: 75 of 92
    today, 15 because that’s not what happened here. More specifically, that’s not what
    the district court found happened here. The district court did not conclude that the
    FDC denied treatment because it considered Keohane’s need for social
    transitioning and decided that the security risks outweighed her need. The court
    found that the FDC did not consider necessity or security at all when denying
    treatment, because prison officials blindly deferred to the FDC’s clothing policy.
    Said differently, prison officials denied treatment because of the policy, not
    because of their views on her need for the treatment or the security risks it
    presents.
    That situation fails even under Kosilek, the case from which the majority
    draws its security exception. Kosilek held that so “long as prison administrators
    make judgments balancing security and health concerns that are ‘within the realm
    of reason and made in good faith,’ their decisions do not amount to a violation of
    the Eighth Amendment.” 
    Id. A fair
    enough rule—prison administrators can of
    course balance a prisoner’s need for treatment with security concerns and fairly
    conclude that the risks outweigh the need. But the prison must “balance” the
    competing interests—something that the district court found the FDC did not do.
    15
    Although there must be some limits—I would be deeply troubled if the majority thought that a
    prison can withhold truly life-saving treatment for security’s sake. See Brown v. Plata, 
    563 U.S. 493
    , 511 (2011) (“A prison that deprives prisoners of basic sustenance, including adequate
    medical care, is incompatible with the concept of human dignity and has no place in civilized
    society.”).
    75
    Case: 18-14096     Date Filed: 03/11/2020    Page: 76 of 92
    In the district court’s view, the FDC did not balance Keohane’s medical needs with
    prison security and decide that security carried the day. Prison officials denied
    treatment solely because they thought prison policy forbade social transitioning—
    the strength of Keohane’s medical need had nothing to do with it. A prison cannot
    balance security over medical necessity if it never factored medical necessity into
    the analysis. So the district court’s finding that the FDC failed to consider
    Keohane’s medical need when denying her treatment precludes the FDC from
    claiming that security won the day, leaving it liable for its deliberate indifference.
    See 
    id. at 91;
    Roe, 631 F.3d at 862
    ; 
    Colwell, 763 F.3d at 1068
    ; 
    McElligott, 182 F.3d at 1255
    ; 
    Soneeya, 851 F. Supp. 2d at 247
    .
    Worse, the FDC didn’t just fail to consider Keohane’s medical need; it failed
    to consider security too. Prison officials did not evaluate the security risks of
    social transitioning and deem them too great—they assumed that FDC policy
    would always forbid the treatment, and that was the end of it. Based on this belief,
    treatment team members “couldn’t even fathom requesting an exception to [the
    policy] even if the inability to socially transition drives a patient to suicide.” Nor
    did they elevate the issue to the chief medical officer—the one who has the final
    say on granting medical exceptions to security policy. So far as her treatment team
    was concerned, “Keohane simply can’t transition because [the FDC] does not
    permit inmates housed in its male facilities access to the clothing and grooming
    76
    Case: 18-14096        Date Filed: 03/11/2020       Page: 77 of 92
    standards it applies to female inmates.” A weighing of security risks had no role in
    the matter.
    Adding insult to injury, treatment team members were wrong that security
    policy always forbids social transitioning. Contrary to their view, the FDC’s
    security representative testified that medical staff—not security staff—has the
    ultimate say in granting a medical exception to prison security policy. The
    representative even listed examples of how the FDC could accommodate social
    transitioning, despite potential security risks. The FDC’s chief medical officer
    affirmed this procedure, testifying that medical (not security) makes the final call
    when it comes to medical exceptions. And the FDC confirmed this procedure yet
    again here, stipulating that it would accommodate social transitioning “if having
    longer hair or female undergarments or makeup were deemed to be medically
    necessary for an inmate with gender dysphoria.” 16
    In sum, then, medical staff, not security policy, has the final say on whether
    security risks outweigh medical need. Yet, in a catch-22, medical staff denied
    16
    This policy makes sense. When “society takes from prisoners the means to provide for their
    own needs,” prisons must provide the “necessary medical care.” 
    Plata, 563 U.S. at 510
    . If
    necessary medical care creates security concerns, the prison must make accommodations. The
    FDC does just that: If medical officials say something is medically necessary, security officials
    make it work. But security officials never considered how to make social transitioning work
    here, because the treatment team never tried to seek an exception. Even though the FDC’s own
    policy makes clear that security bends the knee to medicine, Keohane’s treatment team washed
    its hands of the matter the moment it concluded that FDC policy forbids social transitioning.
    That arises to deliberate indifference. See 
    Kosilek, 774 F.3d at 91
    .
    77
    Case: 18-14096     Date Filed: 03/11/2020    Page: 78 of 92
    social transitioning here because they thought that security policy barred social
    transitioning. And while the staff pointed fingers, no one evaluated whether the
    security risks of social transitioning outweighed Keohane’s specific medical need.
    Which brings us to what distinguishes this case from Kosilek. There, unlike
    here, the record showed that prison officials extensively considered the inmate’s
    medical need and whether the requested treatment would create security concerns,
    ultimately concluding that the need was too little and the concerns were too great.
    See 
    Kosilek, 774 F.3d at 73
    –75, 79–84 (chronicling the prison’s in-depth security
    balancing); 
    id. at 95
    (“[T]he [prison] testified consistently that it believed the
    postoperative security concerns surrounding Kosilek’s treatment were significant
    and problematic.”). The record here shows, by contrast, that Keohane’s medical
    need and the security risks of her treatment played zero part in the FDC’s decision
    to withhold social transitioning. That decision was driven by blind deference to
    FDC policy, without regard for medical need, no matter how dire the straits.
    In the end, the district court said it well: “What’s clear from the treatment
    team’s testimony is that everybody knows Ms. Keohane has harmed herself and
    attempted suicide, but still, nobody has requested any exceptions to [the FDC’s]
    male grooming and clothing policies to treat her gender dysphoria.” They failed to
    do so not because they balanced security risks with individual medical need, but
    because they (erroneously) thought that prison policy forbade social transitioning,
    78
    Case: 18-14096     Date Filed: 03/11/2020    Page: 79 of 92
    regardless of the circumstances. That situation does not fall within Kosilek’s
    security exception. It is a categorical, blanket ban on social transitioning and a
    level of disregard that rises above mere negligence. See 
    id. at 91;
    Colwell, 763
    F.3d at 1068
    ; 
    McElligott, 182 F.3d at 1255
    . Since this finding is well supported by
    the record, we must affirm. See 
    Pelphrey, 547 F.3d at 1268
    .
    2.
    Next is the incompetent-personnel finding. A prison official disregards a
    substantial risk of harm by more than mere negligence when the official provides
    physicians who are incompetent to adequately treat a prisoner’s serious medical
    need. See Ancata v. Prison Health Servs., Inc., 
    769 F.2d 700
    , 704 (11th Cir. 1985).
    The record shows that Keohane’s treatment team was not qualified to treat her
    illness and thus provided subpar care. As the district court found, no member of
    Keohane’s treatment team had ever treated a pre-transition patient with gender
    dysphoria. In fact, most of her team members had never treated a patient with
    gender dysphoria, period. Team members were not trained in the World
    Professional Association for Transgender Health (WPATH) standards—standards
    that the district court (and many others) have found authoritative for treating
    gender dysphoria in prison. See also Edmo v. Corizon, Inc., 
    935 F.3d 757
    , 769
    (9th Cir. 2019) (collecting cases). Keohane’s treatment team leader conceded that
    she was not qualified to decide whether Keohane needed social transitioning. And
    79
    Case: 18-14096     Date Filed: 03/11/2020   Page: 80 of 92
    the FDC’s chief medical officer admitted that he “doesn’t know one way or the
    other if social transitioning is helpful in treating gender dysphoria,” even though
    that treatment is standard for treating the illness.
    To this adds that the FDC’s staff psychiatrist—a psychiatrist the FDC
    brought in post-litigation to say that Keohane doesn’t need social transitioning—
    admitted that he lacked knowledge about the proper standard of care for gender
    dysphoria, that he had only read the parts of Keohane’s record relevant to her
    psychiatric need (Keohane has never taken psychiatric medication while in FDC
    custody), and that he had never before “evaluated anyone in prison to determine a
    medical need for access to clothing or grooming standards to treat gender
    dysphoria.” This led the district court to fairly conclude that his views deserved
    little, if any weight.
    Prison officials have a tough job, but the Constitution requires that they be
    prepared to treat the inmates they take into their custody. See 
    Ancata, 769 F.2d at 704
    . The record here shows that the FDC was ill-equipped to treat Keohane’s
    gender dysphoria, which ultimately led it to withhold necessary social-transitioning
    treatment. The district court was therefore within its bounds to find that the FDC’s
    incompetence arose to disregard by more than mere negligence. And the
    majority’s paragraph-long footnote replacing this detailed finding with its own
    80
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    only confirms that the majority is not reviewing for clear error, as it must under our
    precedent. See 
    Thomas, 614 F.3d at 1312
    .
    3.
    Despite the district court’s findings, the majority colors this case one of
    disagreement, not disregard. The argument is this: The FDC did not disregard a
    substantial risk of harm by more than mere negligence, because “members of
    Keohane’s medical-treatment team, Wexford’s staff psychiatrist, the FDC’s chief
    clinical officer, and the FDC’s retained expert” merely disagreed with Keohane
    and genuinely believed that hormone therapy sufficed to treat her gender
    dysphoria. The majority also taps Kosilek again for help, claiming that there, as
    here, medical officials disagreed over the right course of treatment.
    This analysis is off for a few reasons. Chief among them, and as I said
    before, the district court found that the treatment team’s position on Keohane’s
    need for social transitioning played zero role in its decision to withhold treatment.
    Without ruling that this finding was clearly erroneous, we cannot hold that the
    district court’s ruling was incorrect. See 
    Pelphrey, 547 F.3d at 1268
    .
    At any rate, the majority couldn’t hold that the court’s findings were clearly
    erroneous even if it applied the right standard. This is because there is no genuine
    dispute or difference in medical opinion in this record. Both experts agreed at trial
    that Keohane should have this treatment. Team members recognized that Keohane
    81
    Case: 18-14096       Date Filed: 03/11/2020      Page: 82 of 92
    remained in pain despite hormone therapy and knew that social conditioning could
    help her pain. And the district court found that the few officials who said social
    transitioning was unnecessary were incompetent and incredible.
    Starting with the experts, Keohane’s trial expert testified that social
    transitioning was medically necessary to treat Keohane’s severe gender dysphoria.
    The FDC’s trial expert also testified that medically necessary treatment can be
    treatment that is “psychologically pleasing to the patient” (sensible enough—
    gender dysphoria is, of course, a psychological illness). The expert then agreed
    that letting Keohane wear female underwear and grow out her hair would be
    “psychologically pleasing” to her. He also noted that Keohane could be vulnerable
    to “acute decompensation” and would have “a suicidal ideation and crisis” if she
    were denied access to social transitioning. Given that the experts agreed that this
    treatment would be deeply helpful for Keohane’s mental state (and that she would
    be at great risk of self-harm without it), the court fairly found that “[e]xperts on
    both sides agreed at trial that [the FDC] should allow Ms. Keohane access to
    female clothing and grooming standards to treat her gender dysphoria.”17
    17
    The majority thinks that I believe an inmate is always entitled to medical care that is
    “psychologically pleasing.” I believe no such thing. My view—and what the law requires—is
    that a prison must provide an inmate with medical care that is psychologically pleasing if that
    care is medically necessary. See 
    Plata, 563 U.S. at 510
    . Here, the FDC’s expert opined that care
    that is “psychologically pleasing” can be medically necessary for a patient with gender
    dysphoria. Given this testimony, the expert’s accompanying testimony, and other medical
    testimony in the case, the district court found that there was no genuine dispute: Social
    82
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    Along with this, treatment team members knew that Keohane remained in
    serious pain despite receiving hormone therapy. They knew that she still suffered
    from suicidal ideation and severe psychological harm. They also knew the cause
    of this pain: Keohane’s inability to express herself as a woman. Keohane told
    them so in grievance after grievance. She told them again at trial. And her words
    weren’t her only symptoms. She also tried to kill herself twice after a string of
    forced haircuts—first by hanging herself with a sheet from her bunk, and then by
    tying a pants leg around a door handle, tying the other leg around her neck, and
    sitting down on the floor to cut off the blood flow.
    And that’s not all treatment officials knew. They also knew that social
    transitioning is an effective way to treat gender dysphoria. According to one team
    member, “[i]t allows you to express yourself in the gender that you feel yourself to
    be . . . [and i]t helps with self-esteem, it helps with expression, [and] it helps with .
    . . emotions.” Team members also knew that an individual may need both
    hormone therapy and social transitioning to adequately treat the disease.
    To be sure, there were a few prison officials who testified that they don’t
    think Keohane needs social transitioning. Putting aside the fact that this is not why
    transitioning is medically necessary to treat the psychological harm flowing from Keohane’s
    severe gender dysphoria. So, to be clear, it does not matter if care is pleasing to an inmate; all
    that matters is whether the care is medically necessary. For a psychological illness like gender
    dysphoria, then, it makes perfect sense that medically necessary treatment might be treatment
    that eases the inmate’s psychological pain.
    83
    Case: 18-14096     Date Filed: 03/11/2020   Page: 84 of 92
    they denied her treatment, see supra at 72–79, the district court also found them
    incompetent and their views incredible. Some of these officials think that a
    treatment is not medically necessary unless it is a matter of life or death—a
    frighteningly incorrect view of medical necessity. See 
    Keohane, 328 F. Supp. 3d at 1310
    ; Gayton v. McCoy, 
    593 F.3d 610
    , 620 (7th Cir. 2010) (“A medical condition
    need not be life-threatening to be serious; rather, it could be a condition that would
    result in further significant injury or unnecessary and wanton infliction of pain if
    not treated.”). These witnesses also lack experience with WPATH standards and
    gender dysphoria in general. See supra at 79–81. And the court gave “little if any
    weight” to the FDC’s staff-psychiatrist-turned-armchair-quarterback, because he
    was not an expert, was not a treating physician, had spoken with Keohane for less
    than an hour, had not reviewed Keohane’s history of self-harm, and had reviewed
    only the psychiatric section of her chart (even though she has never taken
    psychiatric medicine while in FDC custody). So even if medical disagreement
    could have played into the FDC’s social-transitioning ban (it did not), there is still
    no credible medical testimony in this record saying that Keohane does not need
    social transitioning. As the reviewing court, we must respect these credibility
    determinations, not remake them. See Salve 
    Regina, 499 U.S. at 233
    .
    Which again brings us to why Kosilek does not apply. There, unlike here,
    the record showed that medical officials were genuinely and fervently divided on
    84
    Case: 18-14096     Date Filed: 03/11/2020   Page: 85 of 92
    the appropriateness of gender-reassignment surgery. Several prison doctors
    concluded, without reservation, that gender-reassignment surgery was not
    medically necessary. One doctor even testified that surgery was the wrong
    treatment for the prisoner. 
    Kosilek, 774 F.3d at 72
    . There was also a decreased
    risk of self-harm, as the prisoner had not tried to harm herself throughout her
    twenty-year incarceration. 
    Id. at 69.
    We have just the opposite. Keohane’s self-destructive tendencies have only
    ramped up in recent years. See supra at 52, 83. Keohane’s expert says social
    transitioning is medically necessary. The FDC’s expert testified that social
    transitioning would be “psychologically pleasing” for Keohane, which, in the
    expert’s view, can be a medically necessary treatment for a psychological illness
    like gender dysphoria. And everyone on Keohane’s treatment team failed to factor
    Keohane’s need for the treatment into their decisions (either because of unyielding
    deference to prison policy or a warped view of medical necessity and Keohane’s
    medical situation).
    Given all this, the district court was within its bounds to find that the FDC
    denied treatment not because of a genuine belief that social transitioning was
    unnecessary, but because of blind deference and medical incompetence. The
    majority does not explain how these findings lack record support. Nor could it, as
    it is ill-suited to make the credibility determinations that were key to this case. See
    85
    Case: 18-14096     Date Filed: 03/11/2020    Page: 86 of 92
    Salve 
    Regina, 499 U.S. at 233
    . Yet it beats on anyway, annexing the district
    court’s role to reweigh the evidence, remake the credibility determinations, and
    thus refind de novo that there was no disregard by more than mere negligence.
    Contra 
    Pelphrey, 547 F.3d at 1268
    .
    4.
    To wrap up, the majority tries to distinguish several cases holding that the
    failure to provide social-transitioning treatment arises to deliberate indifference. In
    footnote 11, it gives three reasons for why these cases do not apply. Each reason
    falls flat.
    First, the majority says that, in those cases, medical providers all agreed that
    a certain medical treatment for gender dysphoria was medically necessary, while
    here they don’t. That is both wrong and irrelevant. It is wrong because medical
    providers in those cases did not all agree that a given type of treatment was
    necessary. See, e.g., Hicklin v. Precynthe, 
    2018 WL 806764
    , at *12 (E.D. Mo.
    Feb. 9, 2018) (noting that the regional medical director in that case stated that
    permanent hair removal was not medically necessary). And it is irrelevant
    because, again, the views of Keohane’s treatment team had no role in its decision-
    making. Team members blindly deferred to prison policy, which caused them to
    deny care. As shown in the cases that the majority tries to distinguish, that level of
    86
    Case: 18-14096     Date Filed: 03/11/2020   Page: 87 of 92
    neglect arises to deliberate indifference. See, e.g., 
    Kosilek, 774 F.3d at 91
    ;
    
    Soneeya, 851 F. Supp. 2d at 247
    .
    Second, the majority claims that prison officials in those cases denied care
    under a blanket ban, but here the FDC has rescinded the freeze-frame policy and
    has conceded that it will grant exceptions if social transitioning is medically
    necessary. This is a misdirection. The FDC’s freeze-frame policy has nothing to
    do with its general security policy requiring all inmates to dress as their biological
    sex. And the district court found that the treatment team here denied treatment
    under a blanket ban. See supra at 72–79. Given the treatment team’s unwavering
    deference to FDC policy and the chief medical officer’s staunch refusal to provide
    social transitioning in any circumstance, the court was right to treat Keohane’s case
    as a blanket-ban case. See, e.g., 
    Soneeya, 851 F. Supp. 2d at 247
    .
    Third, the majority says that it was clear in those cases that the patient’s
    health was declining, but here the evidence shows that Keohane’s symptoms
    improved after she received hormone therapy. That distinction is hollow for two
    reasons.
    One, it can be true that Keohane’s treatment team knew that hormone
    therapy was helping and also knew that she still suffered from significant distress
    due to her lack of social transitioning. These facts are not mutually exclusive—
    although Tylenol dulls the pain of a gunshot wound, the patient still needs stitches.
    87
    Case: 18-14096        Date Filed: 03/11/2020        Page: 88 of 92
    See 
    Ancata, 769 F.2d at 704
    (“Although the plaintiff has been provided with
    aspirin, this may not constitute adequate medical care. If, ‘deliberate indifference
    caused an easier and less efficacious treatment’ to be provided, the defendants have
    violated the plaintiff’s Eighth Amendment rights by failing to provide adequate
    medical care.”); 
    Soneeya, 851 F. Supp. 2d at 246
    –50 (holding that a blanket ban on
    laser hair removal and surgery arose to deliberate indifference even though the
    transgender plaintiff was receiving some treatment, including psychotherapy and
    hormones).18 So it does not matter if Keohane’s treatment team believed that
    hormone therapy was helping. That evidence does not detract from the evidence
    showing that the FDC also knew that Keohane was still suffering from her inability
    to transition and yet did nothing more to treat her pain.
    Two, the district court found that the FDC knew that Keohane was suffering
    greatly because of its refusal to provide social transitioning. See Keohane, 328 F.
    Supp. 3d at 1314–15; supra at 83. The court also discredited testimony from
    treatment team officials claiming that they thought hormone therapy was enough to
    treat her pain. See supra at 83–84. So the majority is again disregarding the
    18
    See also De’lonta v. Johnson, 
    708 F.3d 520
    , 526 (4th Cir. 2013) (“By analogy, imagine that
    prison officials prescribe a painkiller to an inmate who has suffered a serious injury from a fall,
    but that the inmate’s symptoms, despite the medication, persist to the point that he now, by all
    objective measure, requires evaluation for surgery. Would prison officials then be free to deny
    him consideration for surgery, immunized from constitutional suit by the fact they were giving
    him a painkiller? We think not.”).
    88
    Case: 18-14096     Date Filed: 03/11/2020    Page: 89 of 92
    district court’s finding (without engaging in meaningful clear-error review) and
    placing greater weight on facts it prefers. Contra 
    Pelphrey, 547 F.3d at 1268
    .
    Despite the majority’s framing, this case is very similar to cases across the
    country holding that the categorical refusal to adequately treat gender dysphoria
    amounts to deliberate indifference. See, e.g., Hicklin, 
    2018 WL 806764
    , at *11
    (“Ms. Hicklin has presented compelling evidence that Defendants’ refusal to
    provide her with hormone therapy after her diagnosis is based on the Policy rather
    than on a medical judgment concerning Ms. Hicklin’s specific circumstances.”);
    
    Soneeya, 851 F. Supp. 2d at 248
    (“The DOC cannot, therefore, claim that Ms.
    Soneeya is receiving adequate treatment for her serious medical needs because it
    has not performed an individual medical evaluation aimed solely at determining
    the appropriate treatment for her GID under community standards of care.”).
    In fact, a recent Ninth Circuit opinion highlights the ways the majority has
    gone wrong. See Edmo, 
    935 F.3d 757
    . Our sister circuit there affirmed a district
    court’s holding that the failure to provide gender-reconstruction surgery arose to
    deliberate indifference, and it did so on a similar posture. There, as here, the state
    argued that theirs was simply a case of dueling medical opinions. And there, as
    here, the district court found that this was not so, crediting the prisoner’s experts’
    view that surgery was medically necessary, and discrediting the state’s experts
    because they lacked necessary experience.
    89
    Case: 18-14096     Date Filed: 03/11/2020    Page: 90 of 92
    On appeal, the Ninth Circuit took the district court’s credibility findings as
    true, recognizing that, absent clear error, “it is not our role to reevaluate them.” 
    Id. at 787.
    Given the district court’s findings, the appellate court agreed that surgery
    was medically necessary. 
    Id. at 790.
    Then—again lending deference to the district
    court’s findings—the appellate court affirmed that the state was deliberately
    indifferent to the prisoner’s serious medical need because the state knew that the
    prisoner had engaged in substantial self-harm due to her gender dysphoria and yet
    continued to provide ineffective treatment. 
    Id. at 793.
    Finally, the court rejected
    the argument that, since the state had provided at least some treatment for gender
    dysphoria, it was not deliberately indifferent to the prisoner’s medical needs. In
    doing so, the appellate court recognized that the “provision of some medical
    treatment, even extensive treatment over a period of years, does not immunize
    officials from the Eighth Amendment’s requirements.” 
    Id. Because the
    state did
    not provide medically necessary care—there, gender-reconstruction surgery—it
    was liable for deliberate indifference, even if it provided other care.
    The Ninth Circuit got it right, and its analysis leads us to the right result
    here. The district court found that FDC officials deferred to a blanket policy and
    were incompetent to treat Keohane’s gender dysphoria. It also found that, for both
    those reasons, they denied her access to social transitioning—a treatment that the
    district court found as medically necessary to treat Keohane’s gender dysphoria.
    90
    Case: 18-14096       Date Filed: 03/11/2020       Page: 91 of 92
    That amounts to deliberate indifference. See 
    Kosilek, 774 F.3d at 91
    ; 
    McElligott, 182 F.3d at 1255
    . And none of these findings are clearly erroneous, because they
    rest on a wealth of evidence, and because they necessarily rely on the district
    court’s credibility determinations—determinations that we are not equipped to
    make. See Salve 
    Regina, 499 U.S. at 233
    . As a result, I would affirm.19
    *       *      *
    Our role on appeal is not to reweigh the evidence or recreate factual
    findings. That is for good reason: We did not attend the hearing; we did not hear
    the testimony; we did not see the record develop. We must therefore defer to the
    district court’s findings, accepting them as true unless the record leaves us with a
    firm and definite conviction that the court made a mistake. It does not matter if,
    after reviewing the record, we would have found differently. See 
    Multiponics, 622 F.2d at 723
    (“Merely because a reviewing Court on the same evidence may have
    19
    The majority says that our case is more like Kosilek, and less like Edmo, because the security
    concerns present in Kosilek were not present in Edmo. See Majority Op. at 37 n.14. Yet that is
    exactly what makes this case closer to Edmo than Kosilek: The FDC did not consider security
    concerns here; it blindly deferred to prison policy without considering whether security concerns
    outweighed Keohane’s specific medical need. As the Ninth Circuit recognized, the government
    in Kosilek considered “significant security concerns that would arise if the prisoner underwent
    [gender-reconstruction surgery].” 
    Edmo, 935 F.3d at 794
    . Here, as in Edmo, the FDC did no
    such thing.
    91
    Case: 18-14096     Date Filed: 03/11/2020     Page: 92 of 92
    reached a different result will not justify setting a finding aside.”). All that matters
    is that the record supports the district court’s findings of fact. See 
    id. The majority
    ignores this standard of review today, turning our court into a
    district court in the process. It does not explain how the district court’s findings on
    deliberate indifference lack support; it simply believes that its own findings are
    better. That is not the law. Because this record supports the district court’s
    findings, we should affirm them, not shake the magic 8-ball until it gives us a
    different result. And on those findings, the FDC is liable for deliberate
    indifference to Keohane’s gender dysphoria. I dissent.
    92
    

Document Info

Docket Number: 18-14096

Filed Date: 3/11/2020

Precedential Status: Precedential

Modified Date: 3/11/2020

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