Roddie Melvin v. Federal Express Corporation ( 2020 )


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  •            Case: 19-11872   Date Filed: 05/21/2020   Page: 1 of 26
    [DO NOT PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 19-11872
    Non-Argument Calendar
    ________________________
    D.C. Docket No. 1:17-cv-00789-CC
    RODDIE MELVIN,
    Plaintiff-Appellant,
    versus
    FEDERAL EXPRESS CORPORATION,
    Defendant-Appellee.
    ________________________
    Appeal from the United States District Court
    for the Northern District of Georgia
    ________________________
    (May 21, 2020)
    Before ROSENBAUM, GRANT, and LUCK, Circuit Judges.
    PER CURIAM:
    Case: 19-11872     Date Filed: 05/21/2020    Page: 2 of 26
    Roddie Melvin appeals the district court’s grant of summary judgment in
    favor of his former employer, Federal Express Co. (“FedEx”), on his age-
    discrimination and retaliation claims under the Age Discrimination in Employment
    Act (“ADEA”), 29 U.S.C. § 623(a)(1), (d). On appeal, Melvin argues that he created
    a “convincing mosaic” of circumstantial evidence showing that FedEx terminated
    his employment because of his age. He also argues that he established a prima facie
    case of retaliation and that FedEx’s justifications were pretextual. After careful
    review, we affirm.
    I.
    For purposes of reviewing the district court’s grant of summary judgment, we
    present the facts in the light most favorable to Melvin and resolve all factual disputes
    in his favor. See Alston v. Swarbrick, 
    954 F.3d 1312
    , 1317 (11th Cir. 2020).
    At the time of his termination, Melvin, an African-American man over forty
    years old, had been working for FedEx for thirty-three years. Nearly thirty of those
    years were spent in a management role, during which time he received several
    promotions and merit awards and worked at FedEx facilities around the country.
    From 2006 until his termination in November 2016, Melvin was a managing
    director based in Atlanta. He oversaw one of four districts within the southern region
    of FedEx’s Air Ground Freight Services Division (“AGFS”) and supervised eight
    senior managers, who in turn supervised various operations managers. Over that
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    time, Melvin reported to three successive vice presidents: Reginald Owens, Sr.,
    Ricky Brock, and Joseph Stephens. Stephens became vice president of the southern
    region in April 2016 after Brock retired.
    Before being supervised by Stephens, Melvin had received two disciplinary
    letters at FedEx. The first letter came in 2008 from Owens, who issued it for failing
    to communicate critical information—damage to aircraft—to Owens and upper
    management. Then, on August 12, 2015, Brock issued Melvin written discipline for
    poor judgment and failing to meet established standards. As an “example of [his]
    poor judgment,” the letter stated Melvin acted “directly in violation of [Brock’s]
    instruction” with regard to ramp security and his personal vehicle. According to
    Brock’s testimony, Melvin had continued to park his personal vehicle inside the
    secure area at the airport after Brock told him not to do so. Brock also cited Melvin’s
    “failure to communicate major exceptions,” which referred to issues like flight
    delays or mishandled packages.
    Despite this discipline, both vice presidents thought favorably of Melvin.
    Owens testified that Melvin was a “sound director” who “ran a good ship” and “took
    care of business.” Brock testified that Melvin was respected by his peers, that he
    was receptive to changing his style and approach to leadership, and that, after the
    August 2015 disciplinary letter, Melvin was on a path to correction, not a path to
    termination.
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    But that changed with Stephens. In May 2016, in his first one-on-one
    conversation with Melvin after becoming his boss, Stephens asked Melvin his age
    and when he was going to retire. 1 Stephens wondered if Melvin would “be able to
    keep up” “given . . . [his] age.” Questioning whether Melvin “really want[ed] to do
    this job anymore,” Stephens suggested he was too old and should “let the young
    guys do it.” Stephens fired Melvin within six months of this conversation.
    On June 16, 2016, Stephens issued Melvin a disciplinary letter for leadership
    failure. According to the letter, Melvin falsely reported to Stephens that he had
    complied with Stephens’s instruction to issue corrective action to his management
    team. The letter further admonished Melvin for simply forwarding emails from
    Stephens to his subordinates rather than “taking a sense of ownership and
    demonstrating a leadership role.”
    Approximately one month later, on August 11, 2016, Stephens issued Melvin
    a disciplinary letter for “continued deficiencies with your administrative
    responsibilities and for failing to anticipate and prevent, or adequately address,
    several operational issues.”        The letter documented several administrative
    deficiencies which, according to the letter, indicated that Melvin was “approving
    various activities without proper review” and “delegating without clear instruction
    1
    Stephens denies making these comments, but we must credit Melvin’s testimony for
    purposes of summary judgment. See Alston v. Swarbrick, 
    954 F.3d 1312
    , 1317 (11th Cir. 2020).
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    and subsequent follow up to ensure proper completion and accuracy.” Further,
    according to the letter, Melvin oversaw several delays and service failures, and an
    audit showed unacceptable ratings for Melvin’s district.
    Stephens’s original draft of the August 2016 letter terminated Melvin’s
    employment. That was consistent with FedEx policy, which provided that three
    written notifications of deficiency within a twelve-month period normally results in
    termination. The August 2016 letter was Melvin’s third disciplinary letter within a
    twelve-month period by one day.          After Stephens spoke with FedEx’s legal
    department, the letter was modified to provide that Melvin could retain employment
    provided he submitted and adhered to a performance-improvement agreement.
    Thereafter, Melvin and Stephens agreed on a performance-improvement agreement.
    Less than 45 days after the August 2016 letter, Stephens spoke with his
    supervisor, Senior Vice President Michael Pigors, and stated that he wanted to give
    Melvin a third letter and terminate his employment. Pigors told Stephens that he
    needed to give Melvin more time and “a chance to fix what he needs to fix.”
    Stephens did not issue a third letter at that time.
    On October 27, 2016, Stephens suspended Melvin with pay. Then, eight days
    after that, on November 3, Stephens issued Melvin a disciplinary/termination letter
    for insubordination and leadership failure. Stephens listed four reasons for the letter:
    (1) Melvin allowed Manager Kenneth Baxter to be demoted in violation of
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    Stephens’s express direction; (2) Melvin repeatedly parked his personal vehicle in
    an unapproved location; (3) Melvin failed to report the mishandling of 141 packages
    on October 12; and (4) Melvin failed to eliminate use of a certain delay code as
    Stephens had instructed. The letter explained that Melvin’s employment was
    terminated because he had received three letters of deficiency within a twelve-month
    period.
    After his initial conversation with Stephens and after receiving each of the
    three letters described above, Melvin complained verbally to human resource
    officials Wanda English and Shannon Brown. In these conversations, Melvin
    reported Stephens’s ageist comments and conveyed his belief that Stephens had
    intended to get rid of him from the outset due to his age and then began “systemically
    . . . putting together a list of things” to push him out.
    When Melvin first complained to Brown about Stephens’s comments, Brown
    “seemed outraged” and promised that he was “going to be making some calls to
    follow up to insure that this doesn’t happen again.” After the June 2016 letter,
    Brown again promised Melvin that he was going to follow up. In their depositions,
    however, both Brown and English denied telling Stephens about Melvin’s
    complaints. Stephens testified that he learned that Melvin had complained to Brown
    after receiving a disciplinary letter, but he denied knowing that Melvin had
    complained of age discrimination.
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    Melvin filed a charge of discrimination with the Equal Employment
    Opportunity Commission on November 11, 2016. He also appealed his termination
    and complained of age discrimination through FedEx’s internal processes. FedEx’s
    lead counsel investigated Melvin’s complaint and found “no policy violations,”
    concluding that Melvin’s allegations were unsubstantiated. The appeals board
    upheld Melvin’s termination in early December 2016. Melvin’s replacement was
    nine years younger than Melvin.
    II.
    Melvin sued FedEx in federal court in March 2017, alleging, as relevant here,
    age discrimination and retaliation under the ADEA, 29 U.S.C. § 623(a)(1), (d).2
    Melvin alleged that Stephens terminated him based on his age and retaliated against
    him after he complained about Stephens’s conduct. After discovery, FedEx filed a
    motion for summary judgment, which the district court granted in full based on a
    magistrate judge’s report and recommendation. The district court concluded that
    Melvin had not produced sufficient evidence to rebut FedEx’s proffered legitimate,
    nondiscriminatory reasons for his termination or to show that Stephens was aware
    of Melvin’s complaints of age discrimination when he made the decision to
    terminate Melvin’s employment. Melvin now appeals.
    2
    On appeal, Melvin does not address his claims of race discrimination and retaliation under
    42 U.S.C. § 1981, so we deem these claims abandoned. See Timson v. Sampson, 
    518 F.3d 870
    ,
    873 (11th Cir. 2008) (issues not briefed on appeal are deemed abandoned).
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    III.
    We review the grant of summary judgment de novo. 
    Alston, 954 F.3d at 1317
    .
    “We view the evidence and all factual inferences therefrom in the light most
    favorable to the non-moving party, and resolve all reasonable doubts about the facts
    in favor of the non-movant.”
    Id. (quotation marks
    omitted). Summary judgment is
    appropriate if there is “no genuine dispute as to any material fact and the movant is
    entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a).
    At the summary-judgment stage, the judge’s function is not to weigh the
    evidence but to determine if there is a “genuine issue for trial.” Anderson v. Liberty
    Lobby, Inc., 
    477 U.S. 242
    , 249 (1986). “[T]here is no issue for trial unless there is
    sufficient evidence favoring the nonmoving party for a jury to return a verdict for
    that party.”
    Id. Therefore, summary
    judgment may be granted “[i]f the evidence is
    merely colorable or is not significantly probative.”
    Id. at 249–50
    (citations omitted).
    IV.
    The ADEA prohibits private employers from firing an employee who is at
    least 40 years of age “because of” the employee’s age. 29 U.S.C. §§ 623(a)(1),
    631(a). “[T]he language ‘because of’ . . . means that a plaintiff must prove that
    discrimination was the ‘but-for’ cause of the adverse employment action.” Sims v.
    MVM, Inc., 
    704 F.3d 1327
    , 1332 (11th Cir. 2013). This standard is met if the
    plaintiff’s age played a role in the employer’s decision-making process and had a
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    determinative influence on the outcome. Gross v. FBL Fin. Servs., Inc., 
    557 U.S. 167
    , 176 (2009).
    We ordinarily evaluate ADEA claims based on circumstantial evidence,
    which is what Melvin relies on here, under the burden-shifting framework
    established in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    (1973). 
    Sims, 704 F.3d at 1333
    . Alternatively, “the plaintiff will always survive summary judgment if
    he presents circumstantial evidence that creates a triable issue concerning the
    employer’s discriminatory intent.”
    Id. “A triable
    issue of fact exists if the record, viewed in a light most favorable to
    the plaintiff, presents a convincing mosaic of circumstantial evidence that would
    allow a jury to infer intentional discrimination by the decision maker.”
    Id.
    (quotation marks
    omitted). A plaintiff may establish a “convincing mosaic” with “evidence
    that demonstrates, among other things, (1) suspicious timing, ambiguous statements
    . . . , and other bits and pieces from which an inference of discriminatory intent might
    be drawn, (2) systematically better treatment of similarly situated employees, and
    (3) that the employer’s justification is pretextual.” Lewis v. City of Union City, 
    934 F.3d 1169
    , 1185 (11th Cir. 2019) (quotation marks omitted).
    Melvin contends that he demonstrated such a convincing mosaic with
    evidence of discriminatory comments by Stephens and of pretext in FedEx’s
    rationale. The question before us, then, is whether Melvin’s evidence is sufficient
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    to raise a reasonable inference that FedEx discriminated against him because of his
    age.3 Chapter 7 Trustee v. Gate Gourmet, Inc., 
    683 F.3d 1249
    , 1256 (11th Cir. 2012)
    (“Whatever form it takes, if the circumstantial evidence is sufficient to raise a
    reasonable inference that the employer discriminated against the plaintiff, summary
    judgment is improper.” (quotation marks omitted)).
    A.     Discriminatory Comments
    Ageist comments that are not direct evidence of discrimination may still
    “provide circumstantial evidence to support an inference of discrimination.” Ross
    v. Rhodes Furniture, Inc., 
    146 F.3d 1286
    , 1291 (11th Cir. 1998) (discussing racial
    comments). In Damon v. Fleming Supermarkets of Florida, Inc., for example, we
    held that a supervisor’s comment that he wanted “aggressive, young men” to be
    promoted was probative as to whether age animus motivated the decision to
    terminate the plaintiff. 
    196 F.3d 1354
    , 1362–63 (11th Cir. 1999). Likewise, in
    Alphin v. Sears, Roebuck & Co., we stated that a comment by a supervisor that the
    plaintiff was “too old” “certainly supports a showing of discriminatory intent if we
    interpret the remark in the light most favorable to Alphin.” 
    940 F.2d 1497
    , 1501
    3
    FedEx disputes whether Melvin established a prima facie case of discrimination under
    McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    (1973). Its arguments on this point, however,
    relate primarily to its proffered reasons for Melvin’s termination and therefore are more
    appropriately addressed at the pretext stage of the analysis. See Alvarez v. Royal Atl. Developers,
    Inc., 
    610 F.3d 1253
    , 1265 (11th Cir. 2010). In any case, even assuming FedEx is correct that
    Melvin failed to create a prima facie case, we would still analyze whether he created a triable issue
    of discrimination based on a “convincing mosaic” theory, which, at least in this case, is largely
    indistinguishable from our ordinary pretext analysis.
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    (11th Cir. 1991); see also Mora v. Jackson Mem’l Found., Inc., 
    597 F.3d 1201
    ,
    1204–05 (11th Cir. 2010) (comments by a supervisor that a plaintiff is “too old” can
    be circumstantial evidence of age discrimination).
    Here, we agree with Melvin that Stephens’s ageist remarks to him, if credited,
    are probative as to whether age animus motivated the decision to terminate his
    employment. See 
    Damon, 196 F.3d at 1362
    –63. According to Melvin, Stephens
    pressured him to resign in their first one-on-one meeting because of his age,
    questioning whether he “wanted to continue to do this” “given . . . [his] age” and
    stating that he should “let the young guys do it.” Approximately one month after
    this conversation, Stephens issued Melvin a disciplinary letter. And within six
    months of this conversation, Stephens fired him. Given the “substance, context, and
    timing” of the comments,
    id. at 1362,
    they “certainly support[] a showing of
    discriminatory intent if we interpret the remark[s] in the light most favorable to
    [Melvin],” 
    Alphin, 940 F.2d at 1501
    .
    Nevertheless, the comments alone are not sufficient to meet Melvin’s burden
    of creating a triable issue of discriminatory intent, nor do we understand Melvin to
    argue as much. E.g., Crawford v. City of Fairburn, Ga., 
    482 F.3d 1305
    , 1309 (11th
    Cir. 2007) (“Crawford erroneously argues that evidence of a discriminatory animus
    allows a plaintiff to establish pretext without rebutting each of the proffered reasons
    of the employer.”). In Damon, for example, the plaintiff presented additional
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    evidence demonstrating that the employer’s proffered reasons were pretextual,
    which, when combined with the discriminatory comments, was enough to create a
    triable issue of discrimination. See 
    Damon, 196 F.3d at 1363
    (“[A] reasonable jury
    could conclude that the specific reasons for termination given by Fleming were a
    pretext.”); see also 
    Alphin, 940 F.2d at 1501
    (finding that other evidence of pretext,
    combined with the discriminatory comment, created a triable issue of
    discrimination). Accordingly, we consider the ageist remarks along with Melvin’s
    other pretext evidence to determine whether there is a triable issue of discrimination.
    B.    Pretext in Employer’s Rationale
    A plaintiff may create an inference of discriminatory intent “by showing that
    [the employer’s] proffered reasons are not credible.”         Alvarez v. Royal Atl.
    Developers, Inc., 
    610 F.3d 1253
    , 1265 (11th Cir. 2010). To show than an employer’s
    reason is not credible, the plaintiff “must meet that reason head on and rebut it,”
    Chapman v. AI Transp., 
    229 F.3d 1012
    , 1030 (11th Cir. 2000) (en banc),
    demonstrating “weaknesses, implausibilities, inconsistencies, incoherencies, or
    contradictions in the employer’s rationale.” Holland v. Gee, 
    677 F.3d 1047
    , 1055-
    56 (11th Cir. 2012) (quotation marks omitted). But plaintiffs may not recast the
    reason or merely quarrel with its wisdom. 
    Chapman, 229 F.3d at 1030
    . It is not our
    role to second-guess the business decisions of employers.
    Id. Our concern
    is
    whether an employment decision was motivated by unlawful discriminatory animus,
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    not whether the decision was prudent or fair, and we limit ourselves “to whether the
    employer gave an honest explanation of its behavior.”
    Id. (quotation marks
    omitted).
    FedEx claims that it terminated Melvin’s employment because of a pattern of
    insubordination and leadership failure, as documented in the three disciplinary
    letters Stephens issued Melvin. Melvin’s deficiencies, according to FedEx, included
    administrative failures, insubordination, failure to manage his subordinates, and
    failure to timely notify Stephens of important matters. FedEx further argues that
    Melvin had been disciplined for similar deficiencies before Stephens became his
    supervisor. Melvin maintains that a jury could conclude that FedEx’s proffered
    reasons—as reflected in the three disciplinary letters issued by Stephens—were
    pretextual. 4
    1.     June 16, 2016, Letter
    The June 16, 2016, disciplinary letter related to various past-due
    administrative matters that were pending when Stephens became vice president of
    the southern region. Early in his tenure, Stephens issued guidance to his managing
    directors that he expected them to bring their districts up to date and to counsel their
    4
    In several footnotes, Melvin makes conclusory assertions that the district court violated
    Rule 56(f)(2), Fed. R. Civ. P., by granting summary judgment on a ground not presented in
    FedEx’s motion for summary judgment. But these passing references are insufficient to raise that
    issue for appeal. See Sapuppo v. Allstate Floridian Ins. Co., 
    739 F.3d 678
    , 681 (11th Cir. 2014)
    (“We have long held that an appellant abandons a claim when he either makes only passing
    references to it or raises it in a perfunctory manner without supporting arguments and authority.”).
    Nor do we believe the court went beyond the grounds raised by FedEx.
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    senior managers that timely compliance would be enforced with more severe
    discipline going forward. According to Stephens, he instructed the managing
    directors “to make sure that everyone gets a documented OLCC”—a form of written
    counseling—“that if this happens again in the future, you will receive discipline up
    to and including termination,” and gave them a deadline of May 31. On or around
    May 18, Melvin wrote him a memorandum stating that everything had been taken
    care of. Stephens asked his assistant to take a closer look, and “what he said was
    completed, was not completed.” Giving Melvin the “[b]enefit of the doubt,”
    Stephens waited a couple weeks and checked again, but it was “[s]till not done.” At
    that point, Stephens testified, he decided to discipline Melvin for failing to comply
    with Stephens’s instruction and mispresenting that he had done so.
    Melvin has not shown pretext with respect to this issue. The record shows
    that Melvin sent Stephens a memorandum on May 18, 2016, documenting the
    corrective actions that had been taken for all past-due items. Further, Melvin
    testified that he relied on his senior managers to issue written counseling to their
    subordinates but later learned that his senior managers “had not issued the written
    counseling.”     In order words, Melvin effectively admitted that his May 18
    memorandum to Stephens was not accurate.
    Nor was it unreasonable for Stephens to hold Melvin responsible for the
    inaccurate memorandum and the failure of his subordinates. Given that Stephens
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    and his assistant were able to review whether the memorandum was accurate, there
    appears to be no reason Melvin could not have done the same thing before submitting
    it to Stephens. And while Melvin claims that other managing directors also had past-
    due matters and were not disciplined, the evidence is undisputed that the other
    managing directors got their districts up to date and accurately reported doing so.
    Accordingly, Melvin has not demonstrated pretext with respect to this matter.
    2.    August 11, 2016, Letter
    The August 11, 2016, letter disciplined Melvin for “continued deficiencies
    with [his] administrative responsibilities and for failing to anticipate and present, or
    adequately address, several operational issues.” The letter documented several
    administrative deficiencies which, according to the letter, indicated that Melvin was
    “approving various activities without proper review” and “delegating without clear
    instruction and subsequent follow up to ensure proper completion and accuracy.”
    These included inaccurate travel and expense reports and an inaccurate requisition
    for extra staff. Further, according to the letter, Melvin oversaw several delays and
    service failures and failed to timely record an injury, and an audit showed
    unacceptable ratings for Melvin’s district.
    Melvin contends that the matters identified in the letter did not warrant
    discipline and that there is a factual dispute as to the frequency of his paperwork
    errors. But while Melvin believed that his error rate was lower than that of other
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    managing directors in the southern region, there is no evidence that another
    managing director had similar errors during the same time period and was not
    disciplined, let alone that another managing director who had recently been
    disciplined for delegating without clear instruction and failing to ensure proper
    completion and accuracy had been. Nor does Melvin even address the various other
    matters identified in the August 2016 letter. He essentially argues that Stephens’s
    expectations were unreasonable and unfair, but that is not enough to establish a
    violation of the ADEA, see 
    Chapman, 229 F.3d at 1030
    , and he presents no evidence
    from which a reasonable jury could conclude that the manifold issues listed in the
    August 2016 letter were false or pretextual.
    3.    November 3, 2016, Letter
    Stephens listed four reasons for issuing the November 2016 letter terminating
    Melvin’s employment. We address each in turn.
    Demotion of Ken Baxter
    The November 2016 letter first asserts that Melvin violated Stephens’s
    express instruction not to demote Baxter by permitting one of his senior managers
    to demote Baxter and “place him on a 90 day [personal leave of absence] dated
    September 11, 2016.” Stephens testified that Melvin took it upon himself to demote
    Baxter, without involving human resources, in violation of both Stephens’s express
    direction and FedEx policy.
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    In the light most favorable to Melvin, the relevant context is as follows.
    Baxter was a South Carolina operations manager within Melvin’s district who
    wanted to transfer to Indianapolis, where his wife had recently moved. After bidding
    unsuccessfully on management positions in Indianapolis, Baxter began applying for
    hourly positions. But because of the way FedEx categorizes employees, Baxter was
    always ranked lower than other applicants who were hourly employees. On August
    26, 2016, Baxter emailed his senior manager, Fred Laskovics, to ask for help.
    Laskovics forwarded the email to George Sims, the human-resources personnel
    representative for that region, who responded, copying Melvin, that Baxter needed
    to request a “step down from his current position and be placed in an open Handler
    or Material position. He can then be placed on [leave of absence] from here.”
    Melvin discussed the matter with Stephens, who said he would help facilitate
    the transfer and that someone from Indianapolis would be sending a “PCN” number
    to enable Baxter to make the move. Stephens told Melvin not to demote Baxter in
    the meantime. Melvin waited three or four weeks without hearing anything.
    Meanwhile, Laskovics met with Baxter to go over Sims’s instructions, and
    Baxter said he would apply for an hourly position in South Carolina and then request
    a personal leave of absence to apply for jobs in Indianapolis. Baxter then did so and,
    as the only applicant for the position, was hired as an hourly employee on September
    11, 2016. Baxter also completed paperwork to request a personal leave of absence,
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    which Melvin granted. Neither Melvin nor Laskovics demoted Baxter, according to
    Laskovics.
    In mid-September 2016, Stephens emailed Melvin and informed him that
    Baxter was applying for management positions and, despite his prior statements to
    Laskovics, was not interested in a handler position. Stephens wrote, “This is why I
    explicitly advised you NOT to simply demote and place this individual on a PLOA.
    He’s not bidding on Handler or Material Handler positions, despite how you
    handled. In your situation, I don’t understand why you wouldn’t comply with my
    direction back on 09/01.” Melvin wrote back that “this guy has cost me more than
    you know” and that he was simply trying to help Baxter and “thought [he] was doing
    the right thing.”
    Melvin testified that soon after, he and Stephens spoke, and Melvin explained
    what had happened and why. Stephens said he understood what Melvin had done
    and that he was “okay with it,” and he did not give “any counseling other than to say
    let’s make sure this doesn’t happen again.” Stephens did not “state or imply that
    [Melvin] had been insubordinate or that [he] had committed a discipline-worthy
    offense.”
    We conclude that Melvin has not shown pretext as to the Baxter matter. To
    be sure, Melvin presented some evidence to contradict the factual grounds asserted
    by Stephens. Testimony from Melvin and Laskovics, the senior manager most
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    directly involved with the Baxter matter, established that Melvin and Laskovics
    received and followed guidance from human resources about Baxter’s transfer
    request, did not demote Baxter, and granted a leave of absence only after Baxter had,
    consistent with FedEx policy, bid on and been hired for a handler position in South
    Carolina. Further, Stephens testified that it was not inappropriate for a managing
    director to grant a leave of absence requested by an employee.
    Despite this evidence, we agree with the district court’s reasoning that, even
    if Stephens was mistaken as to the actual facts of what happened with Baxter, there
    was “no evidence to refute that Stephens had an honest, good-faith belief that
    [Melvin] had violated his directive not to demote Baxter.” See Smith v. Papp Clinic,
    P.A., 
    808 F.2d 1449
    , 1452–53 (11th Cir. 1987) (“[I]f the employer fired an employee
    because it honestly believed that the employee had violated a company policy, even
    if it was mistaken in such belief, the discharge is not ‘because of [discrimination].’”).
    On September 14, 2016, Stephens wrote an email accusing Melvin of
    disregarding his direction not to demote Baxter. There is no evidence that, at the
    time he sent the email, he did not in good faith believe that accusation. Further, we
    agree with the district court that “there is no evidence that Stephens was aware
    Baxter independently applied for the hourly position in Columbia, South Carolina.”
    In response, Melvin points to his testimony that, after the September 14 email, he
    spoke with Stephens and explained what had happened, and Stephens said he
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    understood and was “okay with it.” But the court persuasively explained that Melvin
    could not have told Stephens how Baxter got into an hourly position because Melvin
    did not know those facts until Laskovics’s deposition for this case. And Melvin’s
    mere denial to Stephens—that he did not demote Baxter—is not enough, where there
    is no evidence that Stephens learned of information to corroborate that denial.
    Accordingly, Melvin has not established pretext with regard to the Baxter matter. 5
    Unapproved Parking
    The November 2016 termination letter next asserted that, despite being
    “advised by both Corporate Security and VP Brock that [he] w[as] not permitted to
    park inside the perimeter fence at the FOPRT facility,” Melvin continued to park his
    personal vehicle “in the unapproved location.”
    Undisputed record evidence shows that, in August 2015, Melvin’s prior
    supervisor, Brock, issued a letter disciplining Melvin for “creat[ing] direction to
    security that was directly in violation of [Brock’s] instruction” with regard to ramp
    security and his personal vehicle. Brock testified that the discipline was based on
    Melvin’s parking of his car inside the secure area after Brock told him not to do so.
    Then, on September 20, 2016, Stephens received an email from Katina Burchfield,
    5
    We do not consider the October 27, 2016, email Stephens received from George Sims, in
    which Sims wrote that Melvin had admitted to Sims that he violated Stephens’s instruction not to
    demote Baxter. Because there was evidence that Stephens had decided to terminate Melvin’s
    employment by mid-October, a reasonable jury could conclude that any information learned by
    Stephens on or after that date played no role in the employment decision.
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    the managing director of security, memorializing a conversation between her and
    Stephens a few days earlier. According to the email, Burchfield had called Stephens
    to discuss “unauthorized employee parking.” Burchfield reported that Melvin had
    been parking his personal vehicle inside the secure area, and that when confronted
    by another security employee, Melvin had stated that “he would discontinue.” Yet
    as indicated in the November 2016 termination letter, Melvin parked his personal
    vehicle in the secure area nine additional times in less than a two-month period.
    Melvin has not demonstrated pretext with regard to this issue. Melvin claims
    that he followed all appropriate parking rules and parked inside the security fence
    only with permission from security. But at best he has shown that security was
    internally conflicted as to the appropriateness of Melvin’s parking of his personal
    vehicle inside the secure area.      And it remains undisputed that Melvin was
    disciplined for disregarding the instruction of his direct supervisor not to park in the
    secure area, that no other supervisor had told Melvin he could park in the secure
    area, and that, according to the email Stephens received, Melvin continued to park
    in the secure area even after telling security he “would discontinue.” Accordingly,
    Melvin’s evidence is insufficient to show that his unauthorized parking was a false
    reason or a pretext for discrimination.
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    Mishandling of Packages
    Third, according to the November 2016 letter, Melvin failed to report to the
    Regional Office the mishandling of 141 packages, and when questioned about why
    it was not reported, Melvin did not know the full impact, was unaware of the root
    cause, and claimed that “[he] didn’t think it was any big deal.”
    Melvin denies claiming that it was not a big deal, but he has not otherwise
    shown that this reason was false or pretextual. While Plaintiff essentially blames a
    subordinate manager for failing to report the incident to Stephens and states that he
    explained to Stephens that this manager was responsible for that failure to report, he
    does not dispute that the service failure was not promptly reported by him or one of
    his subordinates. The fact that Stephens held Melvin responsible for the failure to
    report the exception that occurred within his region is a business decision and is not
    evidence of pretext. See 
    Chapman, 229 F.3d at 1030
    . Melvin presents no evidence
    of a comparator who was treated more favorably for the same conduct. We also note
    that Melvin’s prior supervisors raised similar issues with his performance, and that
    Melvin was disciplined in 2008 for failing to report a service failure. Accordingly,
    Melvin has not shown pretext as to this issue.
    Use of Delay Code
    Finally, the November 2016 letter states that, despite instructions to
    “discontinue the application of the TD delay code due to the excessive use identified
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    in [his] District (97 of 1,420 flights or 6.83% of all departures),” Melvin’s district
    “continued to utilize the TD delay code 19 more times on 268 flights or 7.09% of all
    departures; actually increasing the frequency of use.”
    The relevant context is this. FedEx used various codes to classify the cause
    of flight delays. The “TD” code was used to note a delay caused by a discrepancy
    between the pilot’s clock and the ramp’s clock. At some point, FedEx adopted a
    new time-keeping system that was intended to synchronize employees’ clocks and
    eliminate time discrepancies.
    Stephens testified that, in light of the new system, he instructed his managing
    directors to eliminate usage of the TD delay code and to more accurately code the
    specific issue—such as weather, crew, etc.—that caused a delay. He stated that
    Melvin’s district was using the TD delay code excessively and that the high rate of
    use was “covering up an operational deficiency.” Melvin argues that Stephens never
    instructed him to eliminate usage of the code immediately. Rather, the instruction
    was to reduce it, and Stephens, according to Melvin, understood this to be Melvin’s
    understanding.
    Melvin has not shown pretext as to this issue. Even assuming Stephens
    instructed his managing directors to reduce, rather than eliminate, use of the code,
    and that some use of the code remained necessary, Stephens explained in the
    warning/termination letter that Melvin’s district had actually increased the frequency
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    of use of the TD delay code. Melvin points to no evidence creating a genuine issue
    of material fact concerning whether his district increased the use of that code. Nor
    does he identify evidence suggesting that the other managing directors under
    Stephens were unable to reduce use of the TD delay code within their districts, or
    that another managing director was not disciplined despite overseeing an increase in
    its use. So even in the light most favorable to Melvin, the undisputed evidence still
    shows that Melvin failed to implement Stephens’s instructions. Accordingly, there
    is no genuine issue to go before a jury relating to the TD delay code.
    C.    Conclusion
    Although Melvin has presented some evidence that Stephens, his supervisor,
    made ageist remarks to him within six months of his termination, he has not
    established pretext in FedEx’s rationale for the termination decision. We therefore
    conclude that Melvin has not presented sufficient circumstantial evidence for a
    reasonable jury to conclude that his age was a “but-for” cause of the termination
    decision. See 
    Gross, 557 U.S. at 176
    ; 
    Sims, 704 F.3d at 1332
    –33; see also 
    Crawford, 482 F.3d at 1309
    . Accordingly, we affirm the district court’s grant of summary
    judgment on Melvin’s claim of age discrimination.
    V.
    Turning to Melvin’s retaliation claim, the ADEA prohibits private employers
    from retaliating against employees who “opposed any practice” made unlawful by
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    the ADEA. 29 U.S.C. § 623(d). To succeed on a retaliation claim, the plaintiff must
    prove a causal connection between his protected activity and the alleged retaliatory
    conduct. Weeks v. Harden Mfg. Corp., 
    291 F.3d 1307
    , 1311 (11th Cir. 2002). This
    generally requires a showing “that the decision maker was aware of the protected
    conduct at the time of the adverse employment action.” Brungart v. BellSouth
    Telecomms., Inc., 
    231 F.3d 791
    , 799 (11th Cir. 2000). That requirement rests on the
    common-sense notion that “[a] decision maker cannot have been motivated to
    retaliate by something unknown to him.”
    Id. Therefore, even
    in cases where there is temporal proximity between the
    protected conduct and the adverse employment action, that proximity “alone is
    insufficient to create a genuine issue of fact as to causal connection where there is
    unrebutted evidence that the decision maker did not have knowledge that the
    employee engaged in protected conduct.”
    Id. In other
    words, when there is
    “unrefuted testimony of the decision maker that he knew nothing of the protected
    conduct,” temporal proximity alone is not a sufficient basis to allow a factfinder to
    decide “that the decision maker is lying.”
    Id. Nor can
    knowledge held by other
    corporate officers be imputed either to the corporation or to the decision maker.
    Id. Here, the
    district court properly granted summary judgment on Melvin’s
    retaliation claim. Stephens, the decision maker, provided unrefuted testimony that
    he knew nothing about Melvin’s complaints of age discrimination until after this
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    lawsuit was filed. In addition, English and Brown, the human-resources officials to
    whom Melvin complained about Stephens, testified that they did not tell Stephens
    about Melvin’s complaints.     While Melvin maintains that a jury could infer
    Stephens’s knowledge of Melvin’s complaints of age discrimination from the timing
    of Stephens’s disciplinary actions, we cannot, in light of Stephens’s unrefuted
    testimony, submit the issue to the jury based on temporal proximity alone. See
    id. Nor can
    English’s or Brown’s knowledge be imputed either to Stephens or FedEx.
    See
    id. Accordingly, Melvin
    has not presented sufficient evidence of a causal
    connection to withstand summary judgment.
    VI.
    In sum, we affirm the entry of summary judgment in favor of FedEx on
    Melvin’s claims of age discrimination and retaliation.
    AFFIRMED.
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