Christina Bazemore v. Jefferson Capital Systems, LLC , 827 F.3d 1325 ( 2016 )


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  •                  Case: 15-12607       Date Filed: 07/05/2016      Page: 1 of 18
    [PUBLISH]
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE ELEVENTH CIRCUIT
    ________________________
    No. 15-12607
    ________________________
    D.C. Docket No. 3:14-cv-00115-DHB-BKE
    CHRISTINA BAZEMORE,
    on behalf of herself and all others
    similarly situated,
    Plaintiff-Appellee,
    versus
    JEFFERSON CAPITAL SYSTEMS, LLC,
    Defendant-Appellant.
    ________________________
    Appeal from the United States District Court
    for the Southern District of Georgia
    ________________________
    (July 5, 2016)
    Before TJOFLAT, ROSENBAUM, Circuit Judges, and KAPLAN,* District Judge.
    __________________________
    *Honorable Lewis A. Kaplan, United States District Judge for the Southern District of
    New York, sitting by designation.
    Case: 15-12607    Date Filed: 07/05/2016   Page: 2 of 18
    KAPLAN, District Judge:
    In 2005, plaintiff Christina L. Bazemore applied on the Internet for a credit
    card issued by First Bank of Delaware (“FBD”). She charged several items on the
    card but failed to pay in full. In 2008, Jefferson Capital System, LLC (“JSC”)
    acquired all right, title and interest to Ms. Bazemore’s account. Eventually, Ms.
    Bazemore sued JSC for an alleged violation of the Fair Debt Collection Practices
    Act (the “FDCPA”), 
    15 U.S.C. § 1692
     et seq. JSC moved to compel arbitration in
    reliance on an arbitration clause said to have been contained in a cardholder
    agreement between Ms. Bazemore and its predecessor-in-interest. The district
    court concluded that Ms. Bazemore’s claim was outside the scope of the arbitration
    clause and therefore denied JSC’s motion. We affirm, albeit on a different ground.
    We hold that JSC failed to establish the existence of any agreement between Ms.
    Bazemore and FBD beyond the agreement to pay whatever charges Ms. Bazemore
    incurred by using the credit card.
    I.       FACTS
    On November 18, 2005, Ms. Bazemore applied for an Imagine MasterCard
    issued by FBD. It is undisputed that she did so over the Internet. But whether she
    agreed to any terms and conditions in the course of doing so is unknown. The only
    evidence is a declaration of Gregory Ryan, an individual employed at the time Ms.
    Bazemore applied for her credit card by Atlanticus Services Corporation
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    (“Atlanticus”), which maintained records for such credit cards on behalf of FBD.
    And while he stated in conclusory terms that Ms. Bazemore “accepted the terms
    governing her account and opened the account” on or about November 18, 2005,
    he did not assert that he has any personal knowledge on that score or produce any
    documents to support that assertion. And those failures are quite important.
    Today, virtually every Internet user is familiar with what have become
    known as clickwrap agreements – “agreements [formed by] requiring a computer
    user to ‘consent to any terms or conditions by clicking on a dialog box on the
    screen in order to proceed with [a] . . . transaction.’” Hancock v. Am. Tel. & Tel.
    Co., 
    701 F.3d 1248
    , 1255 (10th Cir. 2012) (quoting Feldman v. Google, Inc., 
    513 F. Supp. 2d 229
    , 236 (E.D. Pa. 2007)). But there is no evidence of such an
    electronic exchange between Ms. Bazemore and either FBD or Atlanticus. In other
    words, there is no evidence that the Internet web page or pages that Ms. Bazemore
    viewed, or upon which she applied for her Imagine MasterCard, displayed or
    referred to any terms or conditions of the credit card she sought, much less that she
    was required to consent to any such terms in order to obtain her credit card.
    Mr. Ryan went on to say that a “Welcome Kit” that included a Bank Credit
    Card Agreement (the “Cardholder Agreement”) “would have been sent” to Ms.
    Bazemore about ten days after she applied for the credit card and that it “would
    have” contained “[a] form of the Cardholder Agreement” attached to Mr. Ryan’s
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    declaration. The Cardholder Agreement attached to Mr. Ryan’s declaration (a)
    contains the arbitration clause upon which JSC relies, and (b) states that the
    Cardholder Agreement would become effective upon the earlier of the date the
    card application was approved and the first date upon which credit was extended
    on the account. But Mr. Ryan did not assert that the form of Cardholder
    Agreement that “would have been sent” to Ms. Bazemore was the same as that
    attached to his declaration. Indeed, he did not assert even that the form of
    Cardholder Agreement that “would have been sent” to Ms. Bazemore contained an
    arbitration clause of any kind, much less the clause found on the form attached to
    his declaration. And although Mr. Ryan stated that he was “familiar with
    Atlanticus record keeping systems” and that he reviewed certain “Atlanticus
    business records” in preparing his declaration, he never stated that a Welcome Kit
    containing a Cardholder Agreement actually was sent to Ms. Bazemore, merely
    that one “would have been sent” as part of the company’s “regular and ordinary
    practice.”
    After receiving the credit card, Ms. Bazemore charged several items to the
    card over approximately two-and-a-half months in 2005 and 2006. Although she
    made several payments, she never paid her balance in full.
    In 2013, Ms. Bazemore filed for Chapter 13 bankruptcy protection in the
    United States Bankruptcy Court for the Southern District of Georgia. See In re
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    Bazemore, No. 13-30476-EJC (Bankr. S.D. Ga.). On January 11, 2014, JSC,
    which had acquired all right, title, and interest to Ms. Bazemore’s account, filed a
    proof of claim for Ms. Bazemore’s alleged debt on her Imagine MasterCard
    account in the bankruptcy proceeding.
    On September 2, 2014, Ms. Bazemore brought this putative class action
    against JSC in the Superior Court of Laurens County, Georgia. Her complaint
    asserts that JSC violated the FDCPA by filing the proof of claim in Ms.
    Bazemore’s bankruptcy proceeding because JSC’s claim on her alleged debt was
    time barred. JSC removed the case to federal court on October 13, 2014, and then
    moved to compel arbitration and stay proceedings pursuant to the arbitration clause
    in the purported Cardholder Agreement on January 22, 2015. The district court,
    after briefing and oral argument, denied JSC’s motion on the ground that Ms.
    Bazemore’s FDCPA claim fell outside the scope of the arbitration clause that JSC
    asserted bound Ms. Bazemore. Bazemore v. Jefferson Capital Sys., LLC, No. 14-
    cv-115 (DHB), 
    2015 WL 2220057
     (S.D. Ga. May 11, 2015). JSC timely appealed
    pursuant to 9 U.S.C. Section 16(a).
    II.    DISCUSSION
    A.    Standard of Review
    We review de novo a district court’s denial of a motion to compel
    arbitration. Collardo v. J. & G. Transport, Inc., No. 15-14635, 
    2016 WL 1594581
    ,
    5
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    at *2 (11th Cir. Apr. 21, 2016). We may affirm the district court’s decision on any
    ground supported by the record. Ironworkers Local Union 68 v. AstraZeneca
    Pharms., LP, 
    634 F.3d 1352
    , 1360 (11th Cir. 2011).
    B.    Defendant Failed to Prove the Existence of an Arbitration Agreement
    If there is an arbitration agreement governing this dispute, it is governed by
    the Federal Arbitration Act (the “FAA”), 
    9 U.S.C. §§ 1
     et seq., which “embodies a
    liberal federal policy favoring arbitration agreements.” Caley v. Gulfstream
    Aerospace Corp., 
    428 F.3d 1359
    , 1367 (11th Cir. 2005) (quotation marks omitted).
    Indeed, we have recognized that the FAA creates a “presumption of arbitrability”
    such that “any doubts concerning the scope of arbitrable issues should be resolved
    in favor of arbitration.” Dasher v. RBC Bank (USA), 
    745 F.3d 1111
    , 1115-16
    (11th Cir. 2014) (quotation marks omitted), cert. denied, 
    135 S. Ct. 144
     (2014); see
    Granite Rock Co. v. Int’l Bhd. Of Teamsters, 
    561 U.S. 287
    , 301, 
    130 S. Ct. 2847
    ,
    2858-59 (2010). Nonetheless, “while doubts concerning the scope of an arbitration
    clause should be resolved in favor of arbitration, the presumption does not apply to
    disputes concerning whether an agreement to arbitrate has been made.” Dasher,
    745 F.3d at 1116 (quotation marks omitted); see Granite Rock, 
    561 U.S. at 301
    ,
    
    130 S. Ct. at 2858-59
     (directing courts to “apply[] the presumption of arbitrability
    only” to “a validly formed and enforceable arbitration agreement”). The threshold
    question of whether an arbitration agreement exists at all is “simply a matter of
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    contract.” First Options of Chicago, Inc. v. Kaplan, 
    514 U.S. 938
    , 943, 
    115 S. Ct. 1920
    , 1924 (1995). Absent such an agreement, “a court cannot compel the parties
    to settle their dispute in an arbitral forum.” Klay v. All Defendants, 
    389 F.3d 1191
    , 1200 (11th Cir. 2004).
    Here, plaintiff argues that JSC failed to establish that she ever entered into
    an arbitration agreement with JSC’s predecessor-in-interest. This requires that we
    address the law governing the onus of proof with respect to the existence of an
    agreement to arbitrate.
    Prior to First Options of Chicago, Chastain v. Robinson-Humphrey Co., 
    957 F.2d 851
     (11th Cir. 1992), and other cases in this Circuit and its predecessor, the
    Fifth Circuit, had held that a party resisting a motion to compel arbitration on the
    ground that no arbitration agreement existed could not succeed absent “‘an
    unequivocal denial that the agreement had been made . . . and some evidence . . . to
    substantiate the denial.’” 
    Id. at 854
     (alterations omitted) (quoting T & R Enters.,
    Inc. v. Cont’l Grain Co., 
    613 F.2d 1272
    , 1278 (5th Cir. 1980)). A year after
    Chastain, in Wheat, First Securities, Inc. v. Green, 
    993 F.2d 814
     (11th Cir. 1993),
    we reiterated that “[t]he party seeking to avoid arbitration must unequivocally deny
    that an agreement to arbitrate was reached and must offer some evidence to
    substantiate the denial.” 
    Id. at 817
     (quotation marks omitted).
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    The Supreme Court decided First Options of Chicago two years after Green.
    It there explained that “[w]hen deciding whether the parties agreed to arbitrate a
    certain matter . . . courts generally . . . should apply ordinary state-law principles
    that govern the formation of contracts.” 
    514 U.S. at 944
    , 
    115 S. Ct. at 1924
    .
    Since then, this Circuit repeatedly has emphasized that “state law generally
    governs whether an enforceable contract or agreement to arbitrate exists.” Caley,
    
    428 F.3d at 1368
     (emphasis added) (citing Perry v. Thomas, 
    482 U.S. 483
    , 492 n.9,
    
    107 S. Ct. 2520
    , 2527 (1987)). For example, in Caley we said that “in determining
    whether a binding [arbitration] agreement arose between the parties, courts apply
    the contract law of the particular state that governs the formation of contracts.” 
    Id.
    Even more recently, in Dasher, we explained that “when determining whether an
    arbitration agreement exists, ‘courts generally . . . should apply ordinary state-law
    principles that govern the formation of contracts,’” and there applied North
    Carolina law to determine that the parties had not entered into an arbitration
    agreement. 745 F.3d at 1116 (quoting First Options of Chicago, 
    514 U.S. at 944
    ,
    
    115 S. Ct. at 1924
    ). Moreover, in the nearly quarter-century since Chastain and
    Green, no published decision of this Court has cited either case for the proposition
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    that the burden is on the party denying the existence of an arbitration agreement to
    deny its existence “unequivocally” and substantiate that denial with proof. 1
    As the foregoing demonstrates, we consistently have held that state law
    governs the issue of the existence of an agreement to arbitrate under the FAA since
    First Options of Chicago was decided. Here, plaintiff asserts, and defendant
    appears to agree, that Georgia law applies. Appellee’s Br. at 14; see Appellant’s
    Reply Br. at 8 (relying on Georgia substantive contract law). Accordingly, we
    apply Georgia law to determine whether Ms. Bazemore and FBD entered into an
    arbitration agreement.
    In Georgia, “[t]o constitute a valid contract, there must be parties able to
    contract, a consideration moving to the contract, the assent of the parties to the
    terms of the contract, and a subject matter upon which the contract can operate.”
    
    Ga. Code Ann. § 13-3-1
    . The element of assent requires “‘(a) a meeting of the
    minds (b) on the essential terms of the contract.’” Regan v. Stored Value Cards,
    Inc., 
    85 F. Supp. 3d 1357
    , 1362 (N.D. Ga. 2015) (quoting John K. Larkins, Jr., Ga.
    1
    Four unreported decisions after First Options of Chicago have cited Chastain and/or
    Green for this proposition. See Akpele v. Pac. Life Ins. Co., No. 15-11529, 
    2016 WL 1319354
    ,
    at *3 (11th Cir. Apr. 5, 2016); Mishra v. Doctors Hosp. of Augusta, LLC, 354 F. App’x 421, 422
    (11th Cir. 2009); Madura v. Countrywide Home Loans, Inc., 344 F. App’x 509, 514 & n.7 (11th
    Cir. 2008); Magnolia Capital Advisors, Inc. v. Bear Stearns & Co., 272 F. App’x 782, 785 (11th
    Cir. 2008). But a review of those decisions and the parties’ briefs in those cases demonstrates
    that the issue whether a binding arbitration agreement existed was governed by state law as
    opposed to the previous rule of Chastain/Green and their predecessors was not litigated in any of
    them. Accordingly, the passing references in those cases to the standard for determining the
    existence of arbitration agreements “were mere dicta.” See In re MDL-1824 Tri-State Water
    Rights Litig., 
    644 F.3d 1160
    , 1189 n.21 (11th Cir. 2011).
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    Contracts Law and Litigation § 3:2 (2d ed.)), aff’d sub nom. Reagan v. Stored
    Value Cards, Inc., 608 F. App’x 895 (11th Cir. 2015). The existence and terms of
    a contract must be proven by a preponderance of the evidence. Wallace v. Triad
    Sys. Fin. Corp., 
    442 S.E.2d 476
    , 478 (Ga. Ct. App. 1994); Gentry v. Beverly
    Enters.-Ga., Inc., 
    714 F. Supp. 2d 1225
    , 1229 (S.D. Ga. 2009). “The party
    asserting the existence of a contract has the burden of proving its existence and its
    terms.” Jackson v. Easters, 
    379 S.E.2d 610
    , 611 (Ga. Ct. App. 1989); see Yates v.
    CACV of Colo., 
    693 S.E.2d 629
    , 634 (Ga. Ct. App. 2010) (“As the party seeking
    to enforce the alleged arbitration agreement, CACV bore the burden of proving the
    existence of such a valid and enforceable agreement.”).
    JSC attempted to satisfy this burden by the declaration of Gregory Ryan, an
    “executive correspondence manager” at Atlanticus. But Mr. Ryan’s declaration is
    woefully inadequate.
    First, he states that he “was able to ascertain that Plaintiff had applied for the
    [credit card] over the internet” and that plaintiff “accepted the terms governing her
    account.” But Mr. Ryan does not explain how he knows this, nor does he
    substantiate the claim with documentary proof. More fundamentally, there is no
    indication what “the terms governing her account” were, and there is no evidence
    concerning what, if any, clickwrap agreement appeared on plaintiff’s computer
    screen when she applied for her credit card. The most that can be said is that she at
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    least implicitly agreed to pay the card issuer or its assignee for any goods or
    services she charged to the card. But that does nothing to advance JSC’s argument
    in favor of compelling arbitration. JSC has presented no competent evidence as to
    what, if any, terms plaintiff agreed to when ordering her credit card. In particular,
    it has presented no competent evidence that she entered into any relevant
    arbitration agreement. Accordingly, it cannot compel her to arbitrate on the basis
    of such terms.
    Second, Mr. Ryan says that a Welcome Kit including a Cardholder
    Agreement with an arbitration clause “would have been sent to Plaintiff” within ten
    days of her online application in the ordinary course of Atlanticus’s business.
    (Emphasis added.) JSC further argues that it is entitled to a presumption under the
    “mailbox rule”2 that plaintiff received the Welcome Kit. But Mr. Ryan has no
    personal knowledge that a Welcome Kit in fact was sent to Ms. Bazemore. Nor
    does he claim that he reviewed any records showing that a Welcome Kit was sent
    to her. Accordingly, because JSC has presented no competent evidence that a
    Welcome Kit containing the arbitration agreement it now seeks to enforce ever was
    mailed to Ms. Bazemore, and it cannot compel her to arbitrate pursuant to any such
    agreement. Cf. Williams v. MetroPCS Wireless, Inc., No. 09-22890-CIV, 2010
    2
    “[T]he common law has long recognized a rebuttable presumption that an item properly
    mailed was received by the addressee.” Barnett v. Okeechobee Hosp., 
    283 F.3d 1232
    , 1239
    (11th Cir. 2002) (emphasis added) (quotation marks and alteration omitted).
    11
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    18 WL 62605
    , at *10 (S.D. Fla. Jan. 5, 2010) (denying a motion to compel arbitration
    where “there [was] no evidence that [plaintiff] ever received the Agreement or was
    made aware of it in any documents . . . or in any text messages relaying her bills”).
    Third, even assuming that the evidence established that a Welcome Kit was
    sent to Ms. Bazemore, it does not show that the Welcome Kit included the
    arbitration clause upon which JSC relies or any relevant variant. Mr. Ryan
    purports to attach to his declaration “[a] form of the Cardholder Agreement that
    would have been sent to Plaintiff” as evidence of the language contained in the
    arbitration clause JSC seeks to enforce. (Emphasis added.) He does not, however,
    attach a copy of the particular agreement that allegedly “would have been” mailed
    to plaintiff. And that is not an accident -- JSC conceded during oral argument that
    it did not “have an exact copy of what was sent” to plaintiff. Nor does Mr. Ryan
    say that the language of the form of agreement attached to his declaration is
    identical to anything that “would have been sent” to Ms. Bazemore. This
    distinction is critical. As plaintiff pointed out during oral argument, the forms of
    such agreements change frequently, often in response to changes in the substantive
    law. There is no way of knowing whether the arbitration language contained in the
    form of the agreement attached to Mr. Ryan’s declaration, or any relevant variant
    of it, appeared in the form allegedly mailed to Ms. Bazemore. Accordingly, JSC
    did not meet its burden of proving that plaintiff assented to the “essential terms of
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    the contract” for the simple reason that the terms of exactly what, if anything, Ms.
    Bazemore agreed to when she applied for the credit card are unknown. See
    Herssein Law Grp. v. Reed Elsevier, Inc., 594 F. App’x 606, 608 (11th Cir. 2015)
    (“‘It is a basic tenet of contract law that a party can only advance a claim of breach
    of written contract by identifying and presenting the actual terms of the contract
    allegedly breached.’”) (quoting Harris v. Am. Postal Workers Union, 
    198 F.3d 245
    (6th Cir.1999)); see also Burgess v. Religious Tech. Ctr., Inc., 600 F. App’x 657,
    664 (11th Cir. 2015) (affirming holding that plaintiff failed to state a breach of
    contract claim under Georgia law when contract was not attached to complaint).
    It is true, as JSC argues, that courts routinely enforce unsigned service
    contracts – including credit card contracts – where the contract is sent to a recipient
    who thereafter demonstrates his or her assent to its terms by using the service
    provided. And there is no dispute here that plaintiff received and used a credit card
    provided by JSC’s predecessor-in-interest. But the cases on which JSC relies all
    are distinguishable on the grounds that the parties seeking to enforce contractual
    provisions in those cases provided the court with (1) competent evidence that the
    contract was sent to the plaintiff and (2) a copy of the actual contract they were
    seeking to enforce. 3 Here, defendant has done neither. Nor has defendant
    3
    See Athon v. Direct Merchs. Bank, No. 06-cv-1 (CAR), Aff’d of Eric Hagenau [DI 16-
    2] at ¶¶ 10-11 & Ex. C (M.D. Ga. Apr. 3, 2006) (stating that the credit card provider’s records
    indicated that a “fulfillment package” containing an arbitration agreement “was mailed” to the
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    provided evidence concerning the contents of any clickwrap agreement to which
    plaintiff assented while ordering her credit card online. Accordingly, defendant
    has not met its burden under Georgia law to prove the existence and terms of the
    arbitration agreement it seeks to enforce. Its motion to compel arbitration should
    have been denied.4 See Yates, 
    693 S.E.2d at 634-35
     (holding that movant failed to
    prove existence of valid arbitration agreement when “[movant] did not submit a
    copy of any credit card application or agreement executed by [cardholder]; nor did
    it submit an affidavit or other evidence showing the date [cardholder] entered into
    a credit agreement with MBNA and that the photocopied terms and conditions
    [attached to the motion to compel arbitration] represented the terms and conditions
    in effect for all MBNA credit agreements at that time”; and movant also “failed to
    plaintiff, and attaching a copy of the arbitration agreement); Losapio v. Comcast Corp., No. 10-
    cv-3438 (RWS), Decl. of Mary Kay Schultz [DI 2-1] at ¶¶ 11-12 & Ex. E (N.D. Ga. Oct. 29,
    2010) (stating that a “Subscriber Agreement” containing an arbitration provision “was mailed to
    Plaintiff” and attaching a copy of the agreement); Honig v. Comcast of Ga. I, LLC, No. 07-cv-
    1839 (TCB), Decl. of James Andrew Macke [DI 8-2] at ¶¶ 5-6 & Ex. A (N.D. Ga. Aug. 23,
    2007) (stating that defendant “provided [plaintiff] with the Welcome Kit” containing a
    “Subscriber Agreement” that included an arbitration provision “when her [cable] service was
    installed” and attaching a copy of the agreement); Sanders v. Comcast Cable Holdings, LLC, No.
    07-cv-918 (VMC), Decl. of Bill Ferry [DI 9-2] at ¶¶ 14-17 & Ex. B (M.D. Fla. Oct. 19, 2007)
    (stating that an “Arbitration Agreement was mailed” to four plaintiffs and attaching a copy of the
    agreement).
    4
    In so holding, we disagree with the district court’s apparent conclusion that the parties
    entered into a valid arbitration agreement. See Bazemore, 
    2015 WL 2220057
    , at *5-6. Further,
    because we affirm the district court’s decision on the threshold issue of contract formation, we
    decline to address the question whether plaintiff’s FDCPA claim falls within the scope of the
    arbitration clause contained in the form attached to Mr. Ryan’s declaration, which may or may
    not have been sent to Ms. Bazemore, or whether this Circuit recognizes a “wholly groundless”
    exception to an arbitration agreement’s delegation clause.
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    offer any evidence showing . . . that the amendments [to the credit card application
    containing the arbitration clause] were sent to [the cardholder]”).
    C.    The Motion To Compel Arbitration Should Have Been Denied Without
    Trial
    JSC contended during oral argument that we should remand for trial if we
    conclude that it failed to prove the existence of the alleged arbitration agreement.
    It relies on Section 4 of the FAA, which states that “[i]f the making of the
    arbitration agreement or the failure, neglect, or refusal to perform the same be in
    issue, the court shall proceed summarily to the trial thereof.” 
    9 U.S.C. § 4
    . Thus,
    it would have us hold, essentially, that a party cannot lose a motion to compel
    arbitration for failure to prove that an arbitration agreement exists without being
    afforded a second bite at the apple – an opportunity to prove the agreement’s
    existence at trial. This we decline to do.
    Although we have not addressed in a published opinion the standard for
    determining whether a trial is necessary to determine the existence of an arbitration
    agreement, several of our sister circuits have likened the standard to one for
    summary judgment. The Third Circuit, for example, has explained that “‘[o]nly
    when there is no genuine issue of fact concerning the formation of the [arbitration]
    agreement should the court decide as a matter of law that the parties did or did not
    enter into such an agreement.’” SBRMCOA, LLC v. Bayside Resort, Inc., 
    707 F.3d 267
    , 271 (3d Cir. 2013) (quoting Par–Knit Mills, Inc. v. Stockbridge Fabrics Co.,
    15
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    636 F.2d 51
    , 54 & n.9 (3d Cir. 1980)). The Tenth Circuit stated similarly in a
    recent opinion that “[w]hen it’s apparent from a quick look at the case that no
    material disputes of fact exist it may be permissible and efficient for a district court
    to decide the arbitration question as a matter of law through motions practice . . . .
    In these circumstances, the [FAA’s] summary trial can look a lot like summary
    judgment.” Howard v. Ferrellagas Partners, L.P., 
    748 F.3d 975
    , 978 (10th Cir.
    2014); accord Neb. Mach. Co. v. Cargotec Solutions, LLC, 
    762 F.3d 737
    , 743 (8th
    Cir. 2014).
    We agree with our sister circuits that a summary judgment-like standard is
    appropriate and hold that a district court may conclude as a matter of law that
    parties did or did not enter into an arbitration agreement only if “there is no
    genuine dispute as to any material fact” concerning the formation of such an
    agreement. Fed. R. Civ. P. 56(a). A dispute is not “‘genuine’ if it is unsupported
    by the evidence or is created by evidence that is ‘merely colorable’ or ‘not
    significantly probative.’” Baloco v. Drummond Co., 
    767 F.3d 1229
    , 1246 (11th
    Cir. 2014) (quoting Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 249-50, 
    106 S. Ct. 2505
    , 2511 (1986)), cert. denied, 
    136 S. Ct. 410
     (2015). “This court has
    consistently held that conclusory allegations without specific supporting facts have
    no probative value” for a party resisting summary judgment. See Leigh v. Warner
    Bros., 
    212 F.3d 1210
    , 1217 (11th Cir. 2000) (quotation marks omitted).
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    Here, the competent evidence offered by JSC is insufficient to raise a
    genuine issue of fact as to the existence of an arbitration agreement between its
    predecessor-in-interest and Ms. Bazemore. As explained above, JSC provides no
    competent evidence that an arbitration agreement ever was sent to plaintiff. Nor
    does JSC provide evidence that the terms it seeks to enforce were contained in the
    form of any agreement that “would have been sent” to Ms. Bazemore. At best,
    JSC’s statement that “a form” of the arbitration agreement attached to its motion –
    a form of unknown terms of which it concededly has no copy – “would have been
    sent” to plaintiff is no more than a “mere scintilla of evidence” in support of its
    position, insufficient to create a genuine dispute of material fact. See Baloco, 767
    F.3d at 1246.
    The Court acknowledges that plaintiff, too, has provided almost no
    evidentiary support for her contention that she never entered into an arbitration
    agreement with FBD. Plaintiff has not, for example, submitted an affidavit
    swearing under oath that she never received the Welcome Kit referenced in Mr.
    Ryan’s declaration. But it is defendant’s burden under Georgia law to prove the
    existence and terms of the contract it wishes to enforce. Moreover, entry of
    summary judgment is appropriate “against a party who fails to make a showing
    sufficient to establish the existence of an element essential to that party’s case, and
    17
    Case: 15-12607     Date Filed: 07/05/2016   Page: 18 of 18
    on which that party will bear the burden of proof at trial.” Celotex Corp. v. Catrett,
    
    477 U.S. 317
    , 322, 
    106 S. Ct. 2548
    , 2552 (1986).
    As defendant offered no competent evidence to demonstrate the existence of
    a genuine issue of material fact concerning the existence of an arbitration
    agreement, its motion to compel arbitration must be denied as a matter of law
    without the need for a trial.
    III.   CONCLUSION
    We AFFIRM the denial of JSC’s motion to compel arbitration and stay
    proceedings, albeit on different grounds than those reached by the district court.
    18
    

Document Info

Docket Number: 15-12607

Citation Numbers: 827 F.3d 1325

Filed Date: 7/5/2016

Precedential Status: Precedential

Modified Date: 1/13/2023

Authorities (19)

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Granite Rock Co. v. International Brotherhood of Teamsters , 130 S. Ct. 2847 ( 2010 )

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