Bonhage v. Rawson CA6 ( 2022 )


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  • Filed 7/18/22 Bonhage v. Rawson CA6
    NOT TO BE PUBLISHED IN OFFICIAL REPORTS
    California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for
    publication or ordered published, except as specified by rule 8.1115(b). This opinion has not been certified for publication
    or ordered published for purposes of rule 8.1115.
    IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
    SIXTH APPELLATE DISTRICT
    CHRISTOPHER BONHAGE et al.,                                        H047362, H047425, H047477
    (Santa Clara County
    Plaintiffs and Appellants,                                Super. Ct. No. CV271558)
    v.
    HIRAL HANSAPRIYA RAWSON et al.,
    Defendants and Respondents.
    In September 2014, plaintiffs and appellants Christopher Bonhage and Brittany
    Collins (appellants), together with two friends, sought to rent a house in San Jose from
    defendant Hiral Hansapriya Rawson. Dissatisfied with the response to their effort to rent
    the house, appellants sued Rawson and other individuals and entities providing real estate
    broker services to Rawson (brokers), alleging various forms of housing discrimination,
    including under the Unruh Civil Rights Act (Unruh Act) (Civ. Code, § 51 et seq.) and the
    Fair Employment and Housing Act (FEHA) (Gov. Code, § 12900 et seq.).
    After the brokers successfully moved for summary judgment, appellants and
    Rawson proceeded to trial. The jury returned a verdict in favor of Rawson on all
    remaining causes of action. Rawson was then awarded $228,124 in fees and costs after
    the trial court determined appellants’ lawsuit was frivolous, unreasonable or groundless.
    Appellants now challenge the three judgments, arguing: (1) the trial court erred by
    failing to instruct the jury that a group of unrelated friends is protected from arbitrary
    discrimination by the Unruh Act; (2) the trial court abused its discretion awarding fees
    and costs because the lawsuit was not frivolous; and (3) there was a triable issue of fact
    as to the brokers’ liability under the Unruh Act for having instigated or aided Rawson’s
    discrimination.1
    We conclude that: (1) any such instructional error was not prejudicial because the
    jury determined that Rawson did not discriminate against appellants in the first place, so
    there could not have been any violation of the Unruh Act, regardless of whether it
    protects groups of unrelated friends from discrimination; (2) the trial court’s
    determination that the lawsuit was frivolous was not an abuse of discretion; and (3) after
    the brokers carried their initial burden in support of their motion for summary judgment,
    appellants failed to carry their burden of showing a triable issue of material fact as to
    whether the brokers aided any discrimination by Rawson. Accordingly, we affirm the
    three judgments in favor of defendants.
    I. FACTUAL AND PROCEDURAL BACKGROUND2
    A. Factual background
    In August 2014, Rawson owned a house in San Jose which she rented to tenants
    Ali Afsin Bulbul and Esperanza Outeirino, a married couple who lived in the house with
    their children, for $3,200 per month rent. The lease extended through January 2015, but
    on August 14, 2014, Outeirino informed Rawson that the family would be leaving the
    property on September 15 to move into a new house they had purchased.
    1   The three challenged judgments are from cases H047425, H047477, and
    H047362, respectively.
    2 We take our facts as they relate to the three appeals from: (1) the evidence at
    trial, counsel’s arguments, and the court’s instructions (Soule v. General Motors Corp.
    (1994) 
    8 Cal.4th 548
    , 580-581 (Soule)); (2) the record that was before the trial court in
    connection with the brokers’ motion for summary judgment (Thompson v. Ioane (2017)
    
    11 Cal.App.5th 1180
    , 1186, fn. 4 (Thompson)); and (3) the materials submitted to the
    court in connection with Rawson’s motion for fees. (Cummings v. Benco Building
    Services (1992) 
    11 Cal.App.4th 1383
    , 1388 (Cummings).)
    2
    Rawson subsequently retained Murahari Amarnath as her realtor to assist in
    finding a new tenant for the house.3 On August 26, 2014, Amarnath posted a listing for
    the house on Multiple Listing Service, advertising it for $3,400 per month based on his
    assessment of an appropriate fair market rate. Rawson told Amarnath that she was
    looking for tenants who would sign a one-year lease but who would remain steady
    tenants at the property for many years to come, so she “would not have to keep finding
    new tenants every year.”
    Shortly thereafter, Bulbul posted a separate advertisement for the property on the
    website Craigslist.com, without permission from, and unbeknownst to, Rawson or
    Amarnath, because Bulbul and Outeirino were dissatisfied with Amarnath’s efforts to
    rent the house at the listed $3,400 rate. Bulbul and Outeirino did not want to be
    responsible for paying any rent beyond their September 15 departure date and were eager
    for Rawson to find new tenants as quickly as possible.
    Bulbul’s listing set the rent at $3,200 per month through January 2015, after which
    it would increase to $3,400 per month. After being confronted by Amarnath and his
    assistant Eunice Foster about the unauthorized advertisement, Bulbul offered to cover the
    difference of $200 per month.
    Bulbul’s listing also described the house as a “delightful home for the family.”
    That language had not been included in Amarnath’s original listing. Foster subsequently
    modified and re-posted Bulbul’s advertisement on Craigslist, without removing that
    particular language, but changing the rent to $3,400 per month.
    On August 31, 2014, Brittany Collins saw the listings on Craigslist and responded
    to both, asking to see the house. Collins and her boyfriend, Christopher Bonhage, had
    3 Amarnath   was an agent of defendant Stanford Real Estate Networks, LLC, and
    was acting as a broker for defendant Silicon Valley Real Estate Corporation. We refer to
    these parties collectively as “brokers” where appropriate.
    3
    been looking for a new place to rent together, possibly with one or two friends, Jessica
    McCargar and Arielle Aspacio, in part to defray the rent.
    Their search included two-, three- and four-bedroom properties in Mountain View,
    San Jose, Sunnyvale and adjacent areas. Collins and Bonhage were living together in a
    one-bedroom apartment in Sunnyvale at the time. They had no urgency to move into a
    new place, although they had grown dissatisfied with their apartment. They
    communicated to prospective landlords during their search that they were flexible as to a
    move-in date ranging from September to November. McCargar and Aspacio similarly
    had no urgency, as each was still living with her respective parents.
    Aspacio was planning to move to Santa Cruz within six months to a year to live
    with her boyfriend and did not intend to remain with the group beyond that time, which
    she had communicated to the others. McCargar had a full-time job in Hayward and also
    did massage therapy in Fremont. She had concerns about the commute between the
    house in San Jose and her job in Hayward. Around mid-September, McCargar changed
    her mind and decided she did not want to live with the group.
    In response to Collins’ August 31 e-mail, Foster sent an application form and
    provided Outeirino’s phone number for Collins to contact and arrange a visit to the
    house. On September 1, Collins, Bonhage and McCargar visited the house. Bulbul and
    Outeirino showed the group around the house, after which Rawson arrived . At that time,
    the group told Rawson they wanted to live with another friend of theirs, Aspacio.
    The parties dispute what was said at the September 1 meeting. Appellants contend
    the parties discussed a September 2 deadline to submit applications and that Rawson did
    not object or disagree. Rawson denies that. After the September 1 viewing, Outeirino
    e-mailed Collins, copying Rawson and Foster, attaching rental applications and claiming
    they were due by the next day.
    Appellants also contend they were informed at the September 1 viewing that only
    parties who wished to be on the lease needed to submit applications. Rawson denies that
    4
    and contends that Amarnath informed her that everyone who would be residing in the
    house needed to fill out an application and provide a credit report. The application forms
    themselves stated that “A separate application to rent is required for each occupant 18
    years of age or over.”
    After the visit on September 1, Collins submitted applications for Bonhage and
    McCargar only. Collins and Aspacio did not submit applications; the group felt that
    Bonhage and McCargar had the strongest credit scores, as neither Collins nor Aspacio
    had full-time jobs.
    Amarnath and Foster asked Collins to provide rental applications for her and
    Aspacio, but they were never provided. Foster stated that she asked for the additional
    applications, but encountered “resistance” from the prospective tenants; Collins
    responded by saying that they had received “all the applications” they needed. Collins
    denies that conversation took place.
    Bonhage and McCargar provided their proof of income the next day on
    September 2. Rawson says she liked Bonhage and Collins but grew concerned about the
    fact that the group had not submitted applications for all prospective tenants, as required.
    Amarnath also had concerns about Collins as a prospective tenant because she “kept
    saying, ‘I will send an application,’ and that never happened.”
    Rawson and her realtors anticipated receiving applications from other prospective
    tenants as well. They previously held an open house on August 31, where multiple
    groups came to view the house, took application forms and indicated they were interested
    in applying. Rawson expected she would be able to review multiple applicants and select
    the best ones.
    On September 4, Collins e-mailed Foster and inquired about the status of their
    applications. Foster replied and said she would have an update once she heard back from
    Rawson. Collins and Bonhage were frustrated with the response, so Bonhage contacted
    Outeirino. During that conversation, Outeirino provided Rawson’s personal phone
    5
    number to Bonhage, without Rawson’s permission and despite having been instructed not
    to do so.
    Prior to that, Rawson had been discussing the tenant search process with her
    realtors. On September 5, Foster provided an update via e-mail to Amarnath, with a copy
    to Rawson, in which she said, “Here is the update on this rental property. So far, only 1
    application. Brittany [Collins]. The problem I see with Brittany is that she’s moving in
    with her Boyfriend and 2 other people responsible for rent. This kind of applicant could
    be a problem should someone on the lease decide to move/opt out of the lease agreement.
    Priya [Rawson] would be faced with the same issue to find another tenant. . . . She has
    also agreed that Brittany would not be good [sic] candidate as tenant and agreed to
    another Open House showing.”
    An additional open house was then held on September 7. At the open house,
    Rawson felt intimidated by Bulbul, whom she described as aggressively pressuring her to
    rent the house to Collins, Bonhage and their friends. During that conversation, Rawson
    stated that she “believed a family would be more stable and less likely to require me to
    find new tenants again.” Rawson did not say that she had decided not to rent to the
    group, rather only that she wanted to see more applications, consider them, and select the
    best tenants.
    Bulbul then contacted Collins and spoke regularly with her and Bonhage over the
    next several days. During those conversations, Bulbul shared his frustration regarding
    Rawson and her realtors’ efforts to find new tenants and explained that he thought they
    were discriminating against appellants, and that “either they’re really dumb or they are
    out smarting” Bulbul and Bonhage. Bulbul also contacted a lawyer during this time, who
    eventually became counsel for appellants.
    After having previously received Rawson’s personal phone number from
    Outeirino, Bonhage called her without warning on September 8. Rawson felt shocked
    and uncomfortable being confronted in that manner because she had hired the realtors to
    6
    handle the process and had not authorized release of her personal phone number. During
    the call, she explained that she liked Bonhage’s group but that she had not made up her
    mind yet. Bonhage claims Rawson told him she preferred to rent to a family; Rawson
    denies having said that. Rawson claims she did not tell Bonhage she would not rent to
    his group and instead told him “they were the front runners so far, but that I had not yet
    decided.” She did not say that she had any objection to Bonhage and Collins as an
    unmarried couple.
    After the phone call, Bonhage e-mailed Rawson purporting to confirm the contents
    of their conversation. In that e-mail, Bonhage stated that he “would like to gently remind
    you that under the California Fair Employment and Housing Act CA Government Code
    Section 12955, it is unlawful to discriminate against renters because of marital or familial
    status.”
    Over the next several days, Bulbul and Bonhage each communicated with counsel
    for appellants regarding rental of the house. On September 13, Bonhage e-mailed
    counsel a purported timeline of events. Two days later, Bonhage called Rawson again
    and took notes of their conversation. During that conversation, he asked her about her
    preference for a family. Rawson explained that her concern was only that McCargar and
    Aspacio might not remain in the house and that “a family might remain tenants longer
    and save me the trouble of having to find new tenants.” Bonhage asked if Rawson had a
    problem with the fact that he and Collins were not married, to which she said, “that was
    not at all an issue with me, and that I accepted them as a couple and thought they were a
    nice couple.” She explained that she “could not give him a clear yes or no at that time,
    that I was still concerned about layoffs at my company and was afraid I might have to sell
    the house if I lost my job, and I was not able to decide.”
    Two days later, appellants’ counsel sent a letter to Rawson accusing her of
    discrimination and demanding that she rent the house to appellants and their friends.
    7
    Rawson then retained counsel. The parties attempted, through their attorneys, to
    negotiate a lease, but could not reach an agreement.
    B. Procedural background
    Appellants filed the initial complaint in this action on October 6, 2014. They
    subsequently amended the complaint multiple times, culminating with the operative fifth
    amended complaint filed in September 2018.
    The operative complaint alleged 12 causes of action against Rawson, Amarnath,
    Foster, Stanford Real Estate Networks and Silicon Valley Real Estate Corporation.4
    The brokers filed a motion for summary judgment in March 2019 as to all causes
    of action asserted against them. With respect to the Unruh Act cause of action—the only
    cause at issue on appeal—the brokers argued that the Act does not protect groups of
    unrelated friends seeking to rent housing, and that the brokers did not have the authority
    to rent the house. Accordingly, they argued, there could be no triable issue of material
    fact as to whether they had violated the Act by discriminating against appellants.
    Appellants opposed the motion, arguing that the Unruh Act should be construed to
    apply to groups of unrelated people and that the brokers discriminated against appellants
    based on such personal characteristics.
    The trial court granted the motion, ruling that the brokers had no independent
    authority to rent the property to appellants so they could not have violated the Unruh Act.
    Judgment was entered in the brokers’ favor.
    4 The 12 causes of action were: (1) Invasion of privacy (Cal. Const. art. I, § 1);
    (2) FEHA housing discrimination (Gov. Code, §§ 12981, 12955, subd. (a)); (3)
    Interference with fair housing rights (Gov. Code, § 12955.7); (4) FEHA retaliation (Gov.
    Code, § 12955, subd. (f)); (5) Discriminatory statements (Gov. Code, § 12955, subd. (c));
    (6) Discrimination by a real estate licensee (Gov. Code, § 12955, subd. (i)); (7) Aiding
    and abetting discrimination (Gov. Code, § 12955, subd. (g)); (8) Unruh housing
    discrimination (Civ. Code, § 51); (9) Unfair business practices (Bus. & Prof. Code,
    § 17200); (10) Negligence per se; (11) Negligent supervision; (12) Vicarious liability.
    8
    Rawson also filed a motion for summary judgment in March 2019. With respect
    to the Unruh Act cause of action, Rawson argued the Act does not protect groups of
    unrelated people and that, in any event, Rawson did not discriminate against appellants
    and did not refuse to rent to them.
    Appellants opposed the motion, arguing that Rawson’s stated preference for a
    “family” was sufficient evidence to create a triable issue of fact as to whether she
    violated the Unruh Act by discriminating against unrelated housemates.
    The trial court denied Rawson’s motion, holding that, “at a minimum triable issues
    remain as to the several of the FEHA-based causes of action as alleged against Rawson.”
    The court noted that, although appellants had not presented “any direct evidence from
    which it could be determined that Rawson acted with ‘discriminatory animus’ without
    inference or presumption,” the court could not conclude “that it would be impossible for
    a finder of fact to reasonably infer from Rawson’s statements about preferring to rent to a
    ‘family’ and her decision to seek further tenant applications rather than providing a
    definitive answer as to whether she would rent the house to Plaintiffs after they were the
    only ones to initially apply . . . so that discrimination against Plaintiffs was a substantial
    motivating factor on her behavior.”
    The matter then proceeded to trial in August 2019 on appellants’ three remaining
    causes of action against Rawson: the FEHA, FEHA retaliation and Unruh Act claims.
    Before the jury was called, the parties raised an issue with the court regarding the
    proper scope of the Unruh Act as applied to the case, and whether it protects groups of
    unrelated friends—i.e., familial status—or merely marital status. Rawson’s counsel
    contended the “jury instructions should say that she had to be discriminating against them
    because they were an unmarried couple.”
    The court ultimately ruled that, “we’re not going towards familial status at all.
    That’s not an issue in this case. Nobody is to raise it and we don’t need a jury instruction
    9
    to say it’s not, because nobody is going to raise it as an issue. This is simply a marital
    status discrimination case.”
    The issue arose again during trial when Bulbul testified that both he and Bonhage
    believed Rawson’s alleged preference for a family constituted discrimination. The court
    halted proceedings and stated to the jury: “There’s an insinuation that it’s against the law
    to discriminate based on family. That’s an incorrect statement of law by the witness. So
    you’re to disregard that. [¶] You will be instructed as to what the law is at the end, and
    anybody else’s opinion as to what the law is is not the law unless the instructions that you
    get at the end say it’s the law.”
    The court ultimately instructed the jury that appellants “claim Ms. Rawson denied
    them full and equal accommodations, advantages, and privileges because of their marital
    status as an unmarried couple, or because of their association with unmarried persons
    Jessica McCargar and Arielle Aspacio.” To establish that claim, appellants were required
    to prove four distinct elements: (1) Rawson denied, discriminated, or made a distinction
    that denied full and equal accommodations, advantages, and privileges to appellants; (2) a
    substantial motivating reason for Rawson’s conduct was the marital status of appellants
    or the people with whom they were associated; (3) appellants were harmed; and (4)
    Rawson’s conduct as a substantial factor in causing that harm.
    The jury returned its special verdict on August 12, 2019. With respect to
    appellants’ Unruh Act claim, the jury answered “No” to the first question: “Did Ms.
    Rawson deny full and equal accommodations, advantages, and privileges to Mr. Bonhage
    and Ms. Collins?” The verdict form directed the jury to skip the remaining questions
    relating to the Unruh Act claim if it answered “No” to that question. The jury therefore
    did not reach the second question, which asked, “Was Mr. Bonhage and Ms. Collins’
    marital status as an unmarried couple, or because of their association with unmarried
    persons Jessica McCargar and Arielle Aspacio, a substantial motivating reason for Ms.
    Rawson refusing to offer to rent the House to Mr. Bonhage and Ms. Collins?”
    10
    The jury also answered “No” to the question, “Did Ms. Rawson refuse to offer to
    rent the House to Mr. Bonhage and Ms. Collins,” which defeated appellants’ FEHA and
    FEHA retaliation claims. Judgment was subsequently entered in Rawson’s favor.
    Rawson then moved for attorney fees and costs pursuant to Government Code
    section 12965, subdivision (b), on the ground that appellants’ lawsuit was frivolous,
    unreasonable or groundless when brought. The trial court granted the motion on the
    following bases: (1) Rawson had never refused to rent her home to appellants’ group;
    (2) there was never “any evidence that her delay in deciding whether or not to do so was
    motivated by discrimination based on marital status or retaliation”; (3) appellants had
    “teamed up” with Bulbul and Outeirino and “tried to bully [Rawson] into making an
    overly hasty decision to rent to Plaintiffs’ proposed group . . . against [Rawson’s] best
    interests”; (4) Rawson had rented to unmarried couples in the past, “even sharing the
    Property with them while taking in boarders”; (5) Rawson’s “actual concern that the
    group of four proposed tenants was ‘unstable’ and likely to be a short-lived tenancy
    turned out to be accurate”; (6) even after appellants’ friends decided not to share the
    rental, they filed suit and “asserted (contrary to the facts) that it was [Rawson’s] conduct
    caused their friends not to share the rental”; and (7) appellants’ legal theory that FEHA
    prohibits discrimination against groups of unrelated friends sharing rental housing was
    “clearly without merit.”
    The court awarded Rawson $228,123.77 in reasonable attorney fees, expert
    witness fees and costs.
    Appellants timely appealed each of the three judgments. We ordered the appeals
    to be coordinated for purposes of briefing and hearing.
    II. DISCUSSION
    A. Appeal of judgment following jury verdict in Rawson’s favor (H047425)
    Appellants argue that the trial court erred by failing to instruct the jury that the
    Unruh Act protects unrelated groups of friends or “non-families” from arbitrary
    11
    discrimination.5 They concede there is no existing case law interpreting the Unruh Act in
    such a manner, but contend that the Act covers all arbitrary discrimination, including
    against groups of unrelated friends, so that the trial court erred by not instructing the jury
    accordingly.
    As we explain below, we need not reach the issue of whether the Unruh Act
    should be interpreted to include unrelated groups of friends. Instead, we determine that,
    even if the trial court’s instruction was improper, appellants have failed to demonstrate
    prejudicial error. Our own independent review also confirms that any such error was
    harmless because the jury determined that Rawson did not deny appellants full and equal
    accommodations in the first place and an instruction with appellants’ theory of the law
    would not have changed the verdict.
    1. Standard of review
    “A party is entitled upon request to correct, nonargumentative instructions on
    every theory of the case advanced by him which is supported by substantial evidence.”
    (Soule, supra, 8 Cal.4th at p. 572.) Where a court reviews a claim of instructional error,
    it recites the facts in the light most favorable to the claim of instructional error and
    assumes the jury might have believed the appellant’s version of the facts.
    (Mize-Kurzman v. Marin Community College Dist. (2012) 
    202 Cal.App.4th 832
    , 839,
    fn. 1.)
    Appellants object to four distinct acts by the trial court: (1) the court’s “ruling”
    5
    before trial that family status is not an issue in the case; (2) its clarification to the jury that
    it must disregard the witness’s statement that it is against the law to discriminate based on
    family; (3) the instruction actually issued to the jury regarding the Unruh Act; and (4) the
    court’s failure to instruct the jury that the Unruh Act protects unrelated groups of friends
    from discrimination. Ultimately, appellants characterize their argument as follows: “The
    trial court failed to properly instruct the jury on the meaning of the Unruh Act.” We
    construe their challenge as one of instructional error.
    12
    However, even where such error exists, it “is not grounds for reversal unless it is
    probable the error prejudicially affected the verdict.” (Major v. Western Home Ins. Co.
    (2009) 
    169 Cal.App.4th 1197
    , 1217; Soule, 
    supra,
     8 Cal.4th at p. 580.) This requirement
    is set forth in the California Constitution. (Cal. Const., art. VI, § 13 [“No judgment shall
    be set aside, or new trial granted, in any cause, on the ground of misdirection of the jury,
    or of the improper admission or rejection of evidence, or for any error as to any matter of
    pleading, or for any error as to any matter of procedure, unless, after an examination of
    the entire cause, including the evidence, the court shall be of the opinion that the error
    complained of has resulted in a miscarriage of justice.”].) This restriction on the power
    of reviewing courts is also “ ‘amplified by Code of Civil Procedure section 475, which
    states that trial court error is reversible only where it affects “. . . the substantial rights of
    the parties . . . ,” and the appellant “sustained and suffered substantial injury, and that a
    different result would have been probable if such error . . . had not occurred or
    existed.” ’ ” (Robert v. Stanford University (2014) 
    224 Cal.App.4th 67
    , 72 (Robert),
    quoting Code Civ. Proc., § 475; Waller v. TJD, Inc. (1993) 
    12 Cal.App.4th 830
    , 833.)
    Our Supreme Court has explained that instructional error is prejudicial where it
    seems probable that the error prejudicially affected the verdict; to make that
    determination, a reviewing court must evaluate “(1) the state of the evidence, (2) the
    effect of other instructions, (3) the effect of counsel’s arguments, and (4) any indications
    by the jury itself that it was misled.” (Soule, supra, 8 Cal.4th at pp. 580-581.) Reversible
    error “requires demonstration of prejudice arising from the reasonable probability the
    party ‘would have obtained a better outcome’ in the absence of the error.” (Fisher v.
    State Personnel Bd. (2018) 
    25 Cal.App.5th 1
    , 20.)
    An appellant has the burden of affirmatively demonstrating prejudicial error.
    (Pool v. City of Oakland (1986) 
    42 Cal.3d 1051
    , 1069.) The failure to provide an explicit
    prejudice analysis constitutes waiver. (Paterno v. State of California (1999) 
    74 Cal.App.4th 68
    , 105-106 (Paterno).)
    13
    2. Overview of Unruh Act
    The purpose of the Unruh Civil Rights Act is to “create and preserve ‘a
    nondiscriminatory environment in California business establishments by “banishing” or
    “eradicating” arbitrary, invidious discrimination by such establishments.’ ” (White v.
    Square, Inc. (2019) 
    7 Cal.5th 1019
    , 1025, quoting Angelucci v. Century Supper Club
    (2007) 
    41 Cal.4th 160
    , 167; Civ. Code, § 51.) “ ‘The Act stands as a bulwark protecting
    each person’s inherent right to “full and equal” access to “all business
    establishments.” ’ ” (White, supra, at p. 1025.)
    Civil Code section 51, subdivision (b), states: “All persons within the jurisdiction
    of this state are free and equal, and no matter what their sex, race, color, religion,
    ancestry, national origin, disability, medical condition . . . are entitled to the full and
    equal accommodations, advantages, facilities, privileges, or services in all business
    establishments of every kind whatsoever.” Civil Code section 52, subdivision (a),
    provides: “Whoever denies, aids or incites a denial, or makes any discrimination or
    distinction contrary to Section 51 . . . is liable for each and every offense for the actual
    damages, and any amount that may be determined by a jury . . . .”
    Although Civil Code section 51, subdivision (b), enumerates specific categories of
    people protected by the Unruh Act, our Supreme Court has held that the list “is
    illustrative rather than restrictive.” (In re Cox (1970) 
    3 Cal.3d 205
    , 216; Harris v.
    Capital Growth Investors XIV (1991) 
    52 Cal.3d 1142
    , 1155 (Harris) [Unruh Act has been
    construed to apply to several classifications not expressed in the statute].) In Harris, the
    California Supreme Court articulated a three-part test for “determining whether a future
    claim for discrimination, involving a category not enumerated in the statute or added by
    prior judicial construction, should be cognizable under the Act”: (1) whether the claim is
    based on a classification that involves personal, as opposed to economic, characteristics;
    (2) whether a legitimate business interest justifies the discriminatory policy; and (3) what
    14
    the potential consequences of recognizing the new claim will be. (Koebke v. Bernardo
    Heights Country Club (2005) 
    36 Cal.4th 824
    , 840, citing Harris, 
    supra, at p. 1154
    .)
    3. Appellants have failed to demonstrate that the alleged trial
    court error was prejudicial
    Appellants argue the trial court erred by holding that the Unruh Act does not
    protect unrelated groups of friends from discrimination. They contend the Unruh Act
    covers all arbitrary discrimination and that application of the three-part Harris test
    warrants recognition of unrelated groups of friends as a protected class not expressly
    listed in the statute.
    We need not reach that issue because we first determine that appellants have failed
    to demonstrate that any such error was prejudicial, which is fatal to their appeal.
    (Paterno, supra, 74 Cal.App.4th at pp. 105-106.)
    As noted above, an appellant bears the burden of demonstrating prejudice.
    (Paterno, supra, 74 Cal.App.4th at p. 106.) A reviewing court cannot assume prejudice
    and will not assist appellant by “furnishing a legal argument as to how the trial court’s
    ruling was prejudicial.” (Century Surety Co. v. Polisso (2006) 
    139 Cal.App.4th 922
    ,
    963.) An appellate court’s duty to examine the entire cause to determine whether an error
    was prejudicial “arises when and only when the appellant has fulfilled his duty to tender a
    proper prejudice argument.” (Paterno, supra, at p. 106.) “Because of the need to
    consider the particulars of the given case, rather than the type of error, the appellant bears
    the duty of spelling out in his brief exactly how the error caused a miscarriage of justice.”
    (Ibid., citing Vaughn v. Jonas (1948) 
    31 Cal.2d 586
    , 601.)
    Appellants make only a cursory argument that the asserted error was prejudicial.
    The entirety of their argument in their opening brief consists of the following: “If the
    court had properly instructed the jury that discrimination against non-families violated
    the Unruh Act, and included that issue in the special verdict form, it is highly likely that
    the jury would have found that Rawson had violated the Unruh Act. Indeed, the evidence
    15
    on this issue was undisputed: Rawson admitted to Bonhage, to her former tenants, to the
    Broker, and even to the jury that she preferred to rent to a family.” In their reply brief,
    they add only that the evidence “might have been” stronger had the trial court provided
    their desired instruction.
    That falls well short of the requirement to spell out exactly how the error caused a
    miscarriage of justice, or that it is reasonably probable a result more favorable to
    appellants would have been reached in the absence of the error. (Paterno, supra, 74
    Cal.App.4th at p. 106; Cassim v. Allstate Ins. Co. (2004) 
    33 Cal.4th 780
    , 800.)
    Appellants’ argument also ignores or misunderstands the independent elements of
    liability under the Unruh Act and the structure of the special verdict form here that
    tracked those elements. As the trial court instructed the jury, “[t]o establish [their Unruh
    Act] claim, Mr. Bonhage and Ms. Collins must prove all of the following”: (1) Rawson
    denied, discriminated, or made a distinction that denied full and equal accommodations,
    advantages, and privileges to appellants; (2) a substantial motivating reason for Rawson’s
    conduct was the marital status of appellants or the people with whom they were
    associated; (3) appellants were harmed; and (4) Rawson’s conduct was a substantial
    factor in causing that harm.
    Consistent with these elements, question one of the special verdict form asked
    whether Rawson denied appellants full and equal accommodations—i.e., did she
    discriminate against them—and question two asked what the motivating factor was for
    that discrimination, if it took place—i.e., was it based on a protected category under the
    Unruh Act. Accordingly, the special verdict form directed the jury not to answer the
    remaining questions regarding the Unruh Act if it answered “No” to question one.
    This structure tracks CACI No. 3060 and is consistent with existing authority,
    which recognizes the distinct elements. (Harris, supra, 52 Cal.3d at p. 1148 [Unruh Act
    “prohibits denial of access to public accommodations based on specified classifications”];
    Midpeninsula Citizens for Fair Housing v. Westwood Investors (1990) 
    221 Cal.App.3d 16
    1377, 1383 [Unruh Act “intended to provide recourse for those individuals actually
    denied full and equal treatment by a business establishment”]; CACI No. 3060.)
    Appellants ignore this framework when they argue that their desired instruction
    would have led the jury to find that “Rawson violated the Unruh Act.” That argument
    focuses only on the ultimate determination of liability, but disregards the individual
    elements required to establish it.
    Most importantly, appellants overlook the first element—whether Rawson denied
    appellants full and equal accommodations at all—and the critical fact that their desired
    instruction would not have changed the jury’s answer to question one. Instead,
    appellants’ theory regarding the applicability of the Unruh Act, even if favorably
    construed, applies only to question two regarding the “motivating reason for Ms. Rawson
    refusing to offer to rent the House to Mr. Bonhage and Ms. Collins.” But because the
    jury determined Rawson did not discriminate against appellants in the first place, it is
    immaterial whether they fell within a protected category under the Act. Without
    changing its answer to question one, the jury would not have found that Rawson
    “violated the Unruh Act.”
    Appellants’ opening brief does not explain in any way how their desired
    instruction would have changed the jury’s answer to question one. That omission alone
    constitutes waiver. (Paterno, supra, 74 Cal.App.4th at pp. 105-106.)
    In their reply brief, addressing the issue for the first time, appellants declare that
    the jury’s answer to question one “could not have included any finding that Rawson had
    not discriminated against non-families, because—as far as the jury was concerned—‘full
    and equal’ did not include protection for non-families.” They also argue that “it is hard
    to imagine why the jury would have found that Rawson had no intent to discriminate
    against non-families, because there was evidence that she confessed to such intent . . . .”
    But these arguments reflect the same neglect or misunderstanding of question one, which
    17
    did not address whether the Unruh Act included protection for non-families or whether
    Rawson had “intent to discriminate.”
    Appellants’ interpretation of the Unruh Act would not have altered the instruction
    for—or the answer to—question one, and appellants have offered no explanation as to
    how it might have.
    Lastly, appellants argue that the trial court’s statements to the jury “prevented
    Plaintiffs’ counsel from presenting evidence that bore specifically on Rawson’s intent in
    this regard.” But they do not identify any such evidence they would have presented that
    would have made a difference in the jury’s answer to question one, which was appellants’
    burden.
    The record also shows that, at trial, appellants’ counsel understood that question
    one asked only whether Rawson had denied appellants the opportunity to live in the
    house, and had nothing to do with whether the Unruh Act protects groups of unrelated
    friends. At closing arguments, in encouraging the jury to answer “Yes” to question one,
    counsel explained: “But the question is, did Ms. Rawson deny full and equal
    accommodations to Mr. Bonhage and Ms. Collins? Obviously, yes. She denied them the
    opportunity to live in that house.” To the extent appellants seek to advance a contrary
    interpretation of question one on appeal, they have not done so. Instead, they simply
    declare that the jury would have answered “Yes” to question one. As in Paterno, “[t]hat
    sort of claim is no substitute for a prejudice analysis, because it does not answer the
    constitutionally compelled question facing an appellate court, namely, assuming there
    was error, so what?” (Paterno, supra, 74 Cal.App.4th at p. 108.)6
    To the extent a review of the entire record here might show that a more favorable
    result for appellants is reasonably probable, appellants have not made that showing and
    we will not create arguments for them. (Paterno, supra, 74 Cal.App.4th at p. 106 [“our
    6   Appellants have not challenged the jury’s verdict on appeal.
    18
    duty to examine the entire cause arises when and only when the appellant has fulfilled his
    duty to tender a proper prejudice argument”].)
    4. We need not address appellants’ arguments regarding the
    scope of the Unruh Act
    Appellate courts generally will not address issues whose resolution is unnecessary
    to disposition of the appeal. (Benach v. County of Los Angeles (2007) 
    149 Cal.App.4th 836
    , 845, fn. 5; Paiva v. Nichols (2008) 
    168 Cal.App.4th 1007
    , 1019, fn. 6.)
    We need not address appellants’ argument that the Unruh Act prevents arbitrary
    discrimination against groups of unrelated friends and that the trial court erred in
    instructing the jury to the contrary, because it would not change the result. The jury
    determined that Rawson did not deny appellants full and equal accommodations and
    appellants have not challenged the sufficiency of the evidence supporting that finding.
    We affirm the judgment in appeal H047425.
    B. Appeal of judgment awarding fees and costs to Rawson (H047477)
    Appellants challenge the trial court’s granting of Rawson’s motion for fees and
    costs, contending the court “was mistaken” because their argument that the Unruh Act
    should be extended to apply to groups of unrelated friends was “far from frivolous,” and
    there was no “substantial evidence” showing their FEHA claim was frivolous.
    As explained below, we conclude the trial court did not abuse its discretion in
    granting Rawson’s motion and awarding the fees and costs under the FEHA statute.
    1. Applicable law and standard of review
    Government Code section 12965, subdivision (b)(6) provides that a court may
    award reasonable attorney fees and costs to the prevailing party in FEHA actions, except
    that “a prevailing defendant shall not be awarded fees and costs unless the court finds the
    action was frivolous, unreasonable, or groundless when brought, or the plaintiff
    continued to litigate after it clearly became so.” (Gov. Code, § 12965, subd. (b)(6);
    19
    Patterson v. Superior Court (2021) 
    70 Cal.App.5th 473
    , 487 [2018 amendment to statute
    incorporated asymmetrical standard recognized by prior case law].)
    We review a trial court’s award of fees under this section for an abuse of
    discretion. (Robert, supra, 224 Cal.App.4th at p. 73; Rosenman v. Christiansen, Miller,
    Fink, Jacobs, Glaser, Weil & Shapiro (2001) 
    91 Cal.App.4th 859
    , 865 (Rosenman).)
    “[A] reviewing court should not disturb the exercise of a trial court’s discretion unless it
    appears there has been a miscarriage of justice.” (Denham v. Superior Court (1970) 
    2 Cal.3d 557
    , 566 (Denham).) “ ‘Discretion is abused whenever, in its exercise, the court
    exceeds the bounds of reason, all of the circumstances before it being considered.’ ”
    (Ibid.)
    Although appellants acknowledge that the trial court’s decision is reviewed for
    abuse of discretion, they nevertheless contend “there was no substantial evidence
    showing that” their Unruh Act or FEHA claims were frivolous. Appellants cite
    Cummings for the proposition that an appellate court will find an abuse of discretion
    “when the trial court’s finding that the action was ‘frivolous’ is not supported by
    substantial evidence showing ‘that either the plaintiff’s conduct was egregious or that his
    or her case was patently baseless for objective reasons.’ ” (Cummings, supra, 11
    Cal.App.4th at p. 1389.)
    We disagree that the substantial evidence standard applies in this context or that
    Cummings so holds. Rosenman, decided by the same court, confirmed that Cummings
    applied the abuse of discretion standard. The court first noted that its review of the
    record revealed “no substantial evidence to support a finding Rosenman’s action was
    frivolous, unreasonable or groundless.” (Rosenman, supra, 91 Cal.App.4th at p. 869.)
    The court explained, “as in Cummings, a review of the record reveals ‘considerable proof
    appellant’s claim of . . . discrimination was neither frivolous, unreasonable, or
    groundless.’ ” (Ibid.) For that reason, “as we did in Cummings, we find the trial court
    abused its discretion in awarding attorney fees . . . .” (Ibid.) Although the court used the
    20
    term “substantial evidence” in describing the evidence in the record, it unequivocally
    applied the abuse of discretion standard in both Cummings and Rosenman.
    It is an appellant’s burden to demonstrate that the trial court abused its discretion.
    (Denham, supra, 2 Cal.3d at p. 566.)
    2. The trial court did not abuse its discretion in granting Rawson’s
    motion for fees and costs
    Although appellants contend the trial court abused its discretion, they largely
    ignore the actual grounds for its ruling. Instead, they argue that because their
    interpretation of the Unruh Act—that it protects unrelated groups of friends from
    discrimination—has merit, their lawsuit was not frivolous. But the trial court did not
    base its ruling on appellants’ interpretation of the Unruh Act; instead, it based it on what
    it perceived to be appellants’ egregious conduct in the lawsuit
    As summarized above, the trial court determined the lawsuit was frivolous,
    unreasonable or groundless because: (1) Rawson never refused to rent her home to
    appellants’ group; (2) there was no evidence her delay was motivated by discrimination
    based on marital status or retaliation; (3) appellants had teamed up with the outgoing
    tenants and tried to bully Rawson into making an overly hasty decision to rent to
    appellants’ group; (4) Rawson had rented to unmarried couples in the past; (5) Rawson’s
    actual concern that appellants’ group was unstable “turned out to be accurate”; (6)
    appellants filed suit even after their friends decided not to share the rental, and “asserted
    (contrary to the facts) that it was Defendant’s conduct caused their friends not to share
    the rental”; and (7) appellants’ legal theory that FEHA prohibits discrimination against
    groups of unrelated friends sharing rental housing was “clearly without merit.”
    Even if appellants’ interpretations of the Unruh Act were correct, it had nothing to
    do with the trial court’s ruling awarding fees under Government Code section 12965,
    subdivision (b).
    21
    Appellants also argue that “evidence that Rawson in fact engaged in such
    discrimination was substantial.” But the trial court considered the evidence in the record
    and determined that Rawson never refused to rent her home to appellants’ group and that
    there was no evidence her delay in deciding whether to rent to them was motivated by
    discrimination based on marital status or retaliation. It was not an abuse of discretion to
    make that determination, even though appellants viewed the evidence differently.
    Appellants claim that “[i]f at least one of a plaintiff’s claims is non-frivolous—
    even a non-FEHA claim—then an award of attorney fees may not be imposed on a FEHA
    plaintiff.” But that is not the law. Appellants cite Delaney v. Superior Fast Freight
    (1993) 
    14 Cal.App.4th 590
    , 600 for support, but the case does not stand for that
    proposition. In Delaney, the court held that the trial court had not abused its discretion in
    denying a motion for attorney fees. (Ibid.) The case is inapposite, as here we review the
    trial court’s decision to grant a motion for fees. Moreover, Delaney did not make the
    blanket holding appellants attribute to it; instead, it simply based its ruling in part on its
    determination that some of the plaintiff’s claims could not be considered frivolous at that
    early stage of the proceedings. (Ibid.)
    Appellants argue that the trial court relied on “what supposedly happened after the
    alleged acts of discrimination”—that is, that Rawson’s concern that appellants’ group
    was unstable “turned out to be accurate.” The record does not support appellants’
    interpretation. The court did not base its ruling on what Rawson knew or suspected about
    appellants’ instability—or the fact that her concerns proved prescient—but rather on what
    appellants knew at the time they filed the lawsuit. As the court explained in its ruling,
    McCargar “changed her mind about sharing the rental before the proposed move-in date
    stated in her application,” and “Aspacio (who never submitted an application) had
    informed Plaintiffs that she was unwilling to sign a lease because she planned not to
    share the rental longer than six months.” Despite that, “even after their two friends
    decided not to share the rental, Plaintiffs filed suit against Defendant and asserted
    22
    (contrary to the facts) that it was Defendant’s conduct caused their friends not to
    share-the rental.”7
    Separately, appellants point to the trial court’s denial of Rawson’s summary
    judgment motion, claiming it “tends to show that the action was not frivolous.” But the
    mere fact that a plaintiff survived summary judgment, while a potentially relevant
    consideration concerning an award of attorney fees to the defendant under Government
    Code section 12965, subdivision (b), does not preclude the trial court from finding that
    the FEHA claim was frivolous, unreasonable or without foundation. (Rosenman, supra,
    91 Cal.App.4th at pp. 866-867; Bond v. Pulsar Video Prods. (1996) 
    50 Cal.App.4th 918
    ,
    923 [“Declarations sufficient to create a triable issue in a summary judgment proceeding
    may, in the crucible of a trial, be revealed to be spurious and the litigant’s claim
    frivolous, unreasonable and without foundation.”].)
    Appellants claim the trial court held that they “had in fact produced evidence on
    this claim sufficient to raise a triable issue of fact.” That misstates the record. The trial
    court ruled that appellants “have not presented any direct evidence from which it could be
    determined that Rawson acted with ‘discriminatory animus’ without inference or
    presumption.” Despite that, the court could not conclude “that it would be impossible for
    a finder of fact to reasonably infer from Rawson’s statements about preferring to rent to a
    ‘family’ and her decision to seek further tenant applications rather than providing a
    definitive answer as to whether she would rent the house to Plaintiffs after they were the
    7  Appellants claim there was evidence that McCargar’s and Aspacio’s “decisions
    to pull out stemmed from Rawson’s refusal to rent to a non-family.” They contend that
    the trial court simply believed Rawson’s evidence but not theirs. But the trial court is
    vested with the discretion to make precisely these kinds of determinations. (Robert,
    supra, 224 Cal.App.4th at p. 73.) Appellants have not presented any argument as to how
    the trial court abused its discretion in this context, as opposed to merely viewing the
    evidence differently than they do.
    23
    only ones to initially apply to do so that discrimination against Plaintiffs was a substantial
    motivating factor on her behavior.”
    Appellants do not explain how any aspect of the trial court’s ruling on summary
    judgment undermines or even relates to the bases for its determination—after the crucible
    of trial—that the lawsuit was frivolous, unreasonable or groundless.
    Lastly, appellants note that three of the jurors voted “Yes” to the question, “Did
    Ms. Rawson refuse to offer to rent the House to Mr. Bonhage and Ms. Collins?” They
    contend those three jurors “might have answered ‘Yes’ ” to the subsequent question,
    which asked whether appellants’ marital status was a substantial motivating reason for
    Rawson refusing to offer to rent the house. But that is mere speculation; appellants have
    identified no evidence to support that theory, much less establish that the trial court
    abused its discretion in spite of such evidence. In any case, nearly all of the stated bases
    for the trial court’s ruling are unrelated to the special verdict form question at issue.
    In sum, appellants have not demonstrated that there has been a miscarriage of
    justice or that the trial court exceeded the bounds of reason. (Denham, supra, 2 Cal.3d at
    p. 566.) After presiding over the entirety of the trial, the court determined that appellants
    had tried to bully Rawson into making a hasty decision, then unreasonably rushed to file
    their lawsuit, despite the absence of evidence of any discriminatory intent by Rawson.
    They also knew that McCargar and Aspacio no longer wanted to live with them, yet then
    asserted, contrary to the facts, that Rawson had caused those two to withdraw. As these
    conclusions are supported by substantial evidence in the record, the trial court did not
    abuse its discretion in awarding fees.
    We affirm the judgment in appeal H047477.
    24
    C. Appeal of summary judgment in Broker’s favor (H047362)
    Lastly, appellants challenge the trial court’s granting of the brokers’ motion for
    summary judgment as to the Unruh Act cause of action.8 They contend there was a
    triable issue of material fact as to whether the brokers violated the Unruh Act by
    “instigating” or “aiding and abetting” Rawson’s discrimination.
    As explained below, we independently determine that there is no triable issue of
    material fact as to whether the brokers “instigated” or “aided and abetted Rawson’s
    denial of full and equal accommodations” because the brokers introduced sufficient
    evidence to negate that element of the Unruh Act claim and appellants failed to carry
    their burden in return.
    1. Summary judgment standards
    Where a defendant has prevailed on summary judgment, “ ‘ “we review the record
    de novo to determine whether [they have] conclusively negated a necessary element of
    the plaintiff’s case or demonstrated that under no hypothesis is there a material issue of
    fact that requires the process of trial.” ’ ” (Saelzler v. Advanced Group 400 (2001) 
    25 Cal.4th 763
    , 767.) The moving defendant “bears the burden of persuasion that there is no
    triable issue of material fact and that [it] is entitled to judgment as a matter of law.”
    (Aguilar v. Atlantic Richfield Co. (2001) 
    25 Cal.4th 826
    , 850.) Upon a defendant’s prima
    facie showing of the nonexistence of such an element, the plaintiff “is then subjected to a
    burden of production of his own to make a prima facie showing of the existence of a
    triable issue of material fact.” (Ibid.)
    Under that approach, a reviewing court independently examines “ ‘(1) the
    pleadings to determine the elements of the claim, (2) the motion to determine if it
    8 The brokers’ motion for summary judgment was granted as to all causes of
    action asserted against them in the operative complaint, but appellants do not challenge
    the other aspects of the trial court’s ruling here.
    25
    establishes facts justifying judgment in the moving party’s favor, and (3) the
    opposition—assuming movant has met its initial burden—to “decide whether the
    opposing party has demonstrated the existence of a triable, material fact issue.” ’ ” (Kim
    v. County of Monterey (2019) 
    43 Cal.App.5th 312
    , 323 (Kim).) “ ‘ “We liberally construe
    the evidence in support of the party opposing summary judgment and resolve doubts
    concerning the evidence in favor of that party.” ’ ” (Hampton v. County of San Diego
    (2015) 
    62 Cal.4th 340
    , 347.)
    Although we review the record de novo, the appellant nevertheless bears the
    burden of showing error on appeal. (Bains v. Moores (2009) 
    172 Cal.App.4th 445
    , 455,
    citing Claudio v. Regents of University of California (2005) 
    134 Cal.App.4th 224
    , 230
    (Claudio).) Our independent review “ ‘ “does not obligate us to cull the record for the
    benefit of the appellant in order to attempt to uncover the requisite triable issues.” ’ ”
    (Bains, supra, at p. 455.) “ ‘ “As with an appeal from any judgment, it is the appellant’s
    responsibility to affirmatively demonstrate error and, therefore, to point out the triable
    issues the appellant claims are present by citation to the record and any supporting
    authority. In other words, review is limited to issues which have been adequately raised
    and briefed.” ’ ” (Ibid.)
    2. The relevant element of appellants’ Unruh Act claim
    Appellants claim the brokers would be liable under the Unruh Act if they “had
    instigated” or “aided and abetted” Rawson’s discriminatory policy. They cite Civil Code
    section 52, which provides, “Whoever denies, aids or incites a denial, or makes any
    discrimination or distinction contrary to Section 51, 51.5, or 51.6, is liable for each and
    every offense . . . .” (Civ. Code, § 52, subd. (a).)
    In their opening brief, appellants do not identify any such allegations in the
    operative complaint. Their own characterization of the complaint’s allegations is “that
    Defendants’ ‘arbitrary’ treatment of them violated the Unruh Civil Rights Act, alleging
    26
    both marital status discrimination and that ‘Rawson believed that the group housing
    arrangement proposed by Plaintiffs was less stable than a family.’ ”
    In their reply brief, they claim for the first time that the complaint “expressly
    alleged that Broker had aided and abetted Rawson’s discrimination against non-families.”
    Appellants contend these allegations frame the relevant element of the stated cause of
    action. They cite allegations in the complaint that Amarnath and Foster “acted as agents
    for Rawson” and “aided and abetted Rawson’s discriminatory actions.” The complaint
    also alleged that Foster e-mailed Rawson on September 5, 2014, communicating
    concerns about Collins as a tenant: “The problem I see with Brittany is that she’s moving
    in with her Boyfriend and 2 other people responsible for rent. This kind of applicant
    could be a problem should someone on the lease decide to move/opt out of the lease
    agreement.”
    Appellants assert the complaint also alleged that Amarnath and Foster
    “discouraged Rawson from renting to Plaintiffs because they believed that their living
    situation would be unstable,” and “Defendants’ alleged concern about stability was a
    mere pretext for discriminating against [appellants] on the basis of marital status.” In
    addition, “[f]rom September 8 to September 15, Rawson and her agents used the
    following tactics to discourage the Housemates from renting the Property: [¶] . . . Foster
    and Amarnath would not give Bonhage a definitive answer, or explain why the
    Housemates’ applications were not being accepted. [¶] . . . Foster and Amarnath never
    contacted Bonhage with updates despite their promise to do so. [¶] . . . [¶] . . . Amarnath
    [scolded] Bonhage and [told] him that his behavior was inappropriate for even suggesting
    that he was being discriminated against because he was not a family. [and] [¶] Amarnath
    also refused to investigate Bonhage’s claims, telling Bonhage that he had no right to
    make such demands.”
    Our independent examination of the pleadings shows that the element of
    appellants’ Unruh Act claim for which there must be a triable issue of material fact is
    27
    whether the brokers aided or incited discriminatory conduct by Rawson pursuant to Civil
    Code section 52, subdivision (a).
    3. Appellants have waived any challenge to whether the brokers carried
    their initial burden
    In their opening brief, appellants do not contend the brokers failed to carry their
    initial burden of establishing that there was no triable issue of material fact on this point;
    accordingly, we consider any such challenge waived. (Neighbours v. Buzz Oates
    Enterprises (1990) 
    217 Cal.App.3d 325
    , 335, fn. 8 (Neighbours); Claudio, supra, 134
    Cal.App.4th at p. 230.)
    In their reply brief, appellants contend for the first time that the brokers failed to
    carry their burden. However, “the rule is that points raised in the reply brief for the first
    time will not be considered, unless good reason is shown for failure to present them
    before.” (Neighbours, supra, 217 Cal.App.3d at p. 335, fn. 8.) Appellants have not
    offered any such good reason and we can discern none.
    Even if we had not considered appellants’ argument waived, it is without merit.
    Appellants are incorrect when they claim that the brokers cited “no evidence that might
    rebut any of the Complaint’s allegations regarding Broker’s aiding and abetting
    Rawson’s violation of the Unruh Act.” In fact, the brokers introduced evidence in their
    separate statement of undisputed material facts in the form of deposition testimony of
    Bonhage, Collins, Aspacio, Amarnath, Rawson, Foster, Bulbul, and McCargar. That
    evidence supported their arguments that Rawson did not discriminate against appellants
    on the basis of familial or marital status in the first place, and that she was “in a state of
    economic and emotional flux . . . confused as to how to proceed [and] unable to respond
    to Plaintiffs’ demand for an immediate decision.” The brokers also argued that they and
    Rawson “became aware that Plaintiffs, broke their lease in their previous tenancy,” that
    “information regarding the disclosure of previous landlords on the rental applications was
    required, and intentionally omitted,” which gave them reason to “question the suitability”
    28
    of the tenants, and that the group had failed to provide applications for all prospective
    tenants as required, which gave rise to Rawson’s indecision. 9 Appellants have not
    addressed any of this evidence and have waived any challenges to its sufficiency in
    carrying the brokers’ initial burden.
    Our review is limited to whether appellants carried their burden by introducing
    sufficient evidence to create a triable issue of fact regarding their allegation that the
    brokers “instigated” or “aided and abetted” Rawson’s discrimination. (Claudio, supra,
    134 Cal.App.4th at p. 230.)
    4. Appellants have not demonstrated a triable issue of material fact as to
    whether the brokers aided or incited Rawson’s denial of full and equal
    accommodations
    We next examine appellants’ opposition to the brokers’ motion for summary
    judgment to “ ‘ “decide whether the opposing party has demonstrated the existence of a
    triable, material fact issue.” ’ ” (Kim, supra, 43 Cal.App.5th at p. 323.) In opposing a
    motion, a plaintiff may not simply rely upon allegations or denials of the pleadings, but
    “must set forth specific facts showing that a triable issue of material fact exists.” (Seo v.
    All-Makes Overhead Doors (2002) 
    97 Cal.App.4th 1193
    , 1201, citing Code Civ. Proc.,
    § 437c, subd. (o)(2); Union Bank v. Superior Court (1995) 
    31 Cal.App.4th 573
    , 583-584,
    593.) As noted above, the appellant must affirmatively demonstrate error by pointing out
    triable issues via citation to the record. (Claudio, supra, 134 Cal.App.4th at p. 230.)
    In their opening brief, appellants identify just one fact in their separate statement.
    In response to the brokers’ assertion that they “did not give Rawson any advice as to the
    suitability of prospective tenants,” appellants responded with: “Disputed. [Brokers] and
    Rawson discuss in an email thread that [brokers] advised Rawson that plaintiffs could
    9 Appellants thus mischaracterize the record when they contend the motion was
    “based entirely on the Broker’s argument that the Act did not apply to discrimination
    against groups of unrelated friends.”
    29
    cause a problem due to Collins moving in with her boyfriend and two friends. The email
    states that Rawson agreed with [Amarnath’s] advice and that she would do whatever he
    suggested. (Email between [Foster], and [Rawson], and [Amarnath], Exhibit B,
    attached.)”
    First, no such e-mail was actually attached to appellants’ separate statement.
    Appellants acknowledge this point on appeal, but suggest that the omission is immaterial
    because the contents of the e-mail were included in Rawson’s reply brief in support of
    her summary judgment motion and because Rawson subsequently offered similar
    testimony at trial. Appellants’ argument is unavailing and the absence of actual evidence
    in support of their opposition is fatal to its cause. (Sangster v. Paetkau (1998) 
    68 Cal.App.4th 151
    , 162-163 [non-moving party must produce substantial responsive
    evidence sufficient to establish triable issue of material fact], citing Martin v. Lockheed
    Missiles & Space Co. (1994) 
    29 Cal.App.4th 1718
    , 1735.)
    It is well settled that a party must include actual evidence in support of its separate
    statement; a separate statement by itself with no supporting evidence does not constitute
    evidence. (Code Civ. Proc., § 437c, subd. (b)(3) [“Each material fact . . . shall be
    followed by a reference to the supporting evidence.”]; Lyons v. Security Pacific Nat.
    Bank (1995) 
    40 Cal.App.4th 1001
    , 1014 [issue of fact is not created by speculation or
    conjecture, but must be created by actual conflict in the evidence submitted].)
    In their reply brief, appellants claim the contents of Foster’s September 5, 2014
    e-mail were “alleged in full” in the declarations of Bonhage and Collins, submitted in
    support of appellants’ separate statement of disputed facts. Appellants contend that is
    sufficient to create a triable issue of fact. However, they cite no authority in support of
    that proposition and it runs counter to the maxims outlined above—that the non-moving
    party must introduce actual, substantive evidence, not mere allegations or speculation.
    Absent evidence of the actual e-mail submitted in support of the separate statement,
    appellants offered only speculation that the e-mail exists and says what the declarants
    30
    claim it says. Although a reviewing court must liberally construe the non-moving party’s
    showing and resolve any doubts in its favor, the “ ‘plaintiff’s evidence remains subject to
    careful scrutiny.’ ” (Janney v. CSAA Ins. Exchange (2021) 
    70 Cal.App.5th 374
    , 389.) A
    reviewing court may only find “ ‘a triable issue of material “if, and only if, the evidence
    would allow a reasonable trier of fact to find the underlying fact in favor of the party
    opposing the motion in accordance with the applicable standard of proof.” ’ ” (Id. at
    pp. 389-390, quoting King v. United Parcel Service, Inc. (2007) 
    152 Cal.App.4th 426
    ,
    433.) Here, appellants offered only hearsay statements regarding an e-mail that was not
    submitted in evidence to the trial court in support of their opposition to the brokers’
    motion.
    Second, even if we were to accept appellants’ argument that the contents of the
    September 5 e-mail were sufficiently included, it would not create a triable issue of
    material fact as to whether the brokers aided any discrimination by Rawson. Appellants
    did not identify any additional evidence in support of their opposition showing what role
    the e-mail played; that is, showing how it actually aided Rawson’s discriminatory actions.
    Our role in reviewing the granting of the brokers’ motion for summary judgment is
    limited to reviewing the facts as they were presented to the trial court, and the alleged
    errors presented to this court. (Thompson, supra, 11 Cal.App.5th at p. 1186, fn. 4;
    Claudio, supra, 134 Cal.App.4th at p. 230.) Appellants have not identified any such
    evidence that was submitted to the trial court in support of their opposition to the brokers’
    motion for summary judgment.
    In addition, appellants’ points and authorities in support of their opposition were
    entirely devoid of evidentiary citations or references relating to the brokers’ motion. As
    the trial court noted in its ruling granting the motion, appellants appear to have copied
    their opposition to Rawson’s motion and re-purposed it as an opposition to the brokers’
    motion. As a result, the opposition referred almost exclusively to arguments and
    evidence Rawson submitted in connection with her motion. In the portion of the
    31
    opposition relating to the Unruh Act claims, appellants argued only that the Unruh Act
    should be construed to protect groups of unrelated people. There was no discussion or
    citation to any evidence at all. To the extent appellants’ separate statement included
    other relevant facts or evidence, they have not pointed them out to the trial court or this
    court, and we will not cull the record to attempt to uncover triable issues. (Claudio,
    supra, 134 Cal.App.4th at p. 230.)
    We briefly address appellants’ remaining contentions on appeal. First, appellants
    reiterate their arguments that the Unruh Act protects groups of unrelated friends from
    arbitrary discrimination. However, that is immaterial to our resolution here, which
    hinges on appellants’ failure to carry their burden of establishing a triable issue of
    material fact as to whether the brokers aided or incited any discrimination by Rawson.
    Appellants next contend that the trial court improperly based its ruling on a
    determination that the brokers “did not have an independent authority to rent the subject
    property to Plaintiffs.” They argue that the Unruh Act “includes no such requirement,”
    and that the brokers would be liable for “instigating” Rawson’s discriminatory policy.
    We agree that liability under the Unruh Act can be based on either (1) direct denial of full
    and equal accommodations, or (2) aiding or inciting such denial. (Civ. Code, § 52,
    subd. (a).) As a threshold matter, though, we are not bound by the trial court’s stated
    reasons in support of its ruling; instead, we review the trial court’s ruling, not its
    rationale. (Limited Stores, Inc. v. Franchise Tax Bd. (2007) 
    152 Cal.App.4th 1491
    ,
    1496.)
    Secondly, appellants have not challenged the trial court’s factual determination on
    appeal that the brokers did not have authority to rent the property, and the complaint itself
    alleged that Rawson “is the person with ultimate authority to rent or sell this property.”
    Appellants contend only that it is immaterial that the brokers lacked that authority
    because they could be liable for aiding Rawson’s discrimination. We have addressed that
    contention above. In any case, the trial court’s rationale is correct with respect to the first
    32
    basis of liability set forth above; that is, because the brokers did not have independent
    authority to rent the property, they could not have denied appellants full and equal
    accommodations.
    Finally, we note that our resolution of appeal H047425, once final, will establish
    that Rawson did not deny appellants full and equal accommodations. When that issue
    has been fully and finally adjudicated in that manner, it will have preclusive effect
    against any subsequent litigation of it. (DKN Holdings LLC v. Faerber (2015) 
    61 Cal.4th 813
    , 824 [“Issue preclusion prohibits the relitigation of issues argued and decided in a
    previous case.”].) “Under issue preclusion, the prior judgment conclusively resolves an
    issue actually litigated and determined in the first action.” (Ibid.) “[I]ssue preclusion
    applies (1) after final adjudication (2) of an identical issue (3) actually litigated and
    necessarily decided in the first suit and (4) asserted against one who was a party in the
    first suit or one in privity with that party.” (Id. at p. 825.)
    Thus, even if we reversed the trial court’s granting of the brokers’ summary
    judgment motion, the brokers could not be liable for aiding Rawson’s denial of full and
    equal accommodations because no trier of fact could determine that Rawson so denied
    them.
    III.   DISPOSITION
    The judgments are affirmed in case Nos. H047362, H047425 and H047477.
    Respondents are awarded their costs on appeal.
    33
    ___________________________________
    Wilson, J.
    WE CONCUR:
    ______________________________________
    Danner, Acting P.J.
    ______________________________________
    Lie, J.
    Bonhage et al. v. Rawson et al.
    H047362; H047425; H047477