Gonzales v. City of Albuquerque , 701 F.3d 1267 ( 2012 )


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  •                                                                       FILED
    United States Court of Appeals
    Tenth Circuit
    December 17, 2012
    PUBLISH                 Elisabeth A. Shumaker
    Clerk of Court
    UNITED STATES COURT OF APPEALS
    TENTH CIRCUIT
    ANTOINETTE GONZALES; CAROL
    AUSTIN; SARAH CLOVER;
    ANNETTE MORA; JAMES
    PESCETTI; YOLANDA GARCIA;
    NICOLE FOSTER; NICOLE
    BORDLEMAY; KARI WAITES;
    ARTHUR OTERO; ROBERTA
    GUTIERREZ,
    Plaintiffs - Appellants,
    v.                                                    No. 11-2248
    CITY OF ALBUQUERQUE; ED
    ADAMS, Chief Administrative
    Officer; ESTHER TENENBAUM,
    Division Manager, in their individual
    and official capacities,
    Defendants - Appellees.
    APPEAL FROM THE UNITED STATES DISTRICT COURT
    FOR THE DISTRICT OF NEW MEXICO
    (D.C. No. 1:09-CV-00520-JB-KBM)
    Paul Livingston, Placitas, New Mexico, for Plaintiffs - Appellants.
    Edward W. Bergmann of Seyfarth, Shaw, LLP, (David Tourek, City Attorney and
    Michael I. Garcia of City of Albuquerque, on the brief), Albuquerque, New
    Mexico, for Defendants - Appellees.
    Before KELLY, MURPHY, and GORSUCH, Circuit Judges.
    KELLY, Circuit Judge.
    Plaintiffs-Appellants, eight operators and a supervisor at the City of
    Albuquerque’s 311 Citizen Contact Center, appeal from the grant of summary
    judgment in favor of Defendants-Appellees City of Albuquerque, Ed Adams, and
    Esther Tenenbaum, on claims arising from their termination. Gonzales v. City of
    Albuquerque, 
    849 F. Supp. 2d 1123
     (D.N.M. 2011). We have jurisdiction under
    
    28 U.S.C. § 1291
    , and we affirm.
    Background
    The City of Albuquerque (the City) has a 311 Citizen Contact Center
    (CCC) to handle calls placed to the City’s 311, non-emergency telephone number.
    Aplt. App. 383. Plaintiffs are former City employees, having worked as operators
    or supervisors at the 311 CCC between 2004 and 2009. 
    Id.
     at 444–75. Defendant
    Ed Adams is the City’s former Chief Administrative Officer (CAO). Id. at 14.
    Defendant Esther Tenenbaum is the 311 CCC Division Manager. Id.
    The City’s Merit System governed Plaintiffs’ employment. Id. at 305.
    Section 3-1-6 of the Merit System Ordinance (MSO) divides employees into
    classified and unclassified service, and defines unclassified employees as
    “employees at will . . . . Such employees shall have no property interest in
    continued unclassified employment and may be dismissed for any or no reason.”
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    Id. at 306–07. The MSO provides that unclassified employees “shall be entitled
    to all of the rights and benefits to which classified employees are entitled except
    the benefits provided for in §§ 3-1-23, 3-1-24 and 3-1-25.” Id. at 307 (emphasis
    added). Sections 3-1-23 to 3-1-25 outline procedures for disciplinary actions,
    grievance resolution, and appeals from suspension, demotion, and discharge. Id.
    at 305. Finally, the MSO gives the City’s CAO the authority to designate any
    position as unclassified. Id. at 307.
    When the City created the 311 CCC, the CAO designated all positions as
    unclassified. Id. at 488, 491, 493, 495. This status allowed the 311 CCC to
    operate “like a private facility relative to wages, benefits, employee incentives,
    hiring, and discipline procedures.” Id. at 489.
    Plaintiffs acknowledge that they were unclassified. Upon joining the 311
    CCC, each Plaintiff signed a form that listed their Employment or Position Status
    as “Unclassified.” Id. at 340–81. Plaintiffs also attended training sessions where
    they went over what unclassified meant. Id. at 361, 376. Some Plaintiffs assert
    they did not understand the meaning of unclassified, but those employees never
    sought clarification. Id. at 355, 370. At the same time, Plaintiffs knew they were
    paid more than other employees because they were unclassified. Id. at 326.
    Finally, the 311 CCC has certain discipline procedures. The Progressive
    Disciplinary Action procedure, for example, is a five-step improvement plan. Id.
    at 187. The form detailing this procedure provides that “[i]f performance
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    problems arise, an employee may be immediately terminated or management may
    choose to implement [a] progressive disciplinary action plan.” Id. The form
    restates that all employees are unclassified and employed at will. Id. The 311
    CCC also has an Immediate Termination procedure. Id. at 188. The form
    outlining this procedure provides that “[e]mployees may be reprimanded,
    suspended, demoted or terminated for any justifiable cause including, but not
    limited to” one of nineteen causes. Id. These causes include, but are not limited
    to, misconduct, using rude language to a citizen, or other disciplinary reasons. Id.
    Between 2005 and 2009, Plaintiffs were terminated from the 311 CCC. Id.
    at 444–75. Some Plaintiffs were subject to Progressive Disciplinary Action,
    while others faced Immediate Termination. Id. at 371, 378. During discovery,
    the City provided reasons for each termination, which included the failure to
    satisfactorily perform job duties. Id. at 204–05.
    In April 2009, Plaintiffs filed suit in New Mexico state court for (1) breach
    of employment contract, (2) denial of due process and equal protection, 1 (3)
    wrongful termination, (4) violation of the Family Medical Leave Act (FMLA),
    and (5) violation of the Fair Labor Standards Act (FLSA). Id. at 13–23. The City
    removed to federal court, id. at 10, and after discovery, moved for summary
    judgment. Id. at 244. The district court granted the City’s motion on all claims
    1
    Plaintiffs voluntarily dismissed their equal protection claim.
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    except for the FLSA claim. 2 Gonzales, 849 F. Supp. 2d at 1129. In a lengthy
    opinion, the district court found that summary judgment was appropriate because
    Plaintiffs, as unclassified employees, were employed at will, and (1) had no
    protected property interest in continued employment; (2) had not raised a genuine
    issue of material fact whether they had an implied employment contract; and (3)
    had not raised a genuine issue of material fact whether they were terminated in
    violation of a clear mandate of public policy. Id. With respect to the FMLA
    claim, the court found that whether treated as a claim for retaliation or
    interference, Plaintiffs had failed to raise a genuine issue of material fact that the
    City’s reason for termination was pretextual or that the City had interfered with
    Plaintiffs’ right to FMLA leave. Id.
    On appeal, Plaintiffs argue that the district court’s grant of summary
    judgment was improper because the court weighed the evidence and failed to
    construe the facts in Plaintiffs’ favor when determining that they were at will
    employees and thus rightly terminated. Aplt. Open. Br. 4–5.
    Discussion
    We review the district court’s summary judgment grant de novo. Ebonie S.
    v. Pueblo Sch. Dist. 60, 
    695 F.3d 1051
    , 1056 (10th Cir. 2012). Summary
    judgment is only appropriate if there is no dispute of material fact and the movant
    2
    The parties later settled the FLSA claim. It is not at issue on this appeal.
    -5-
    is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a). “We view the
    summary judgment evidence in the light most favorable to the non-movant,
    applying the same standard as the district court . . . .” Bertsch v. Overstock.com,
    
    684 F.3d 1023
    , 1028 (10th Cir. 2012).
    Plaintiffs admit that they were unclassified employees. Aplt. Open. Br. 5.
    They argue, however, that the City never told them that they were employed at
    will, and quite to the contrary, that management “impart[ed] the message” that
    they could only be fired for just cause. 
    Id.
     at 5–6. Plaintiffs contend that they
    had (1) a reasonable expectation of continued employment and thus a protected
    property interest, and (2) an implied contract of employment that protected
    against arbitrary discharge. Id. at 7. They also seem to suggest that their at will
    status is against public policy. Id. at 6. We disagree on all points.
    A.    Protected Property Interest
    Plaintiffs first argue that they had a protected property interest in their
    continued employment. Aplt. Open. Br. 9. A property interest in the employment
    context consists of a “legitimate expectation in continued employment.” Lighton
    v. Univ. of Utah, 
    209 F.3d 1213
    , 1221 (10th Cir. 2000) (quotation omitted). We
    look to state law to determine whether a property interest exists. Brammer-
    Hoelter v. Twin Peaks Charter Acad., 
    492 F.3d 1192
    , 1209 (10th Cir. 2007).
    “Under New Mexico law, a public employee has a protected property interest only
    if he has an express or implied right to continued employment.” Russillo v.
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    Scarborough, 
    935 F.2d 1167
    , 1170 (10th Cir. 1991).
    Here, Plaintiffs were unclassified employees, which meant they could be
    fired at will, and thus had no right to continued employment. There is no dispute
    that Plaintiffs were unclassified. The record includes signed forms from each 311
    CCC operator indicating their status was “Unclassified.” Aplt. App. 340
    (Austin); id. at 357 (Bordlemay); id. at 351 (Clover, formerly Broyles); id. at 366
    (Foster); id. at 373 (Garcia); id. at 331 (Mora); id. at 380 (Pescetti); id. at 318
    (Waites). The record also contains testimony from 311 CCC supervisor Gonzales
    that she knew she was an unclassified employee. Id. at 272. Moreover, the MSO
    clearly defines unclassified employees as “employees at will.” Id. at 307.
    Therefore, there is no issue of material fact on this point.
    In response, Plaintiffs argue that the MSO and Progressive Disciplinary
    Action and Immediate Termination procedures created a legitimate expectation of
    continued employment. Aplt. Open. Br. 13–20. We disagree. The MSO, as
    discussed above, states that “[u]nclassified employees are employees at will . . . .
    Such employees shall have no property interest in continued unclassified
    employment and may be dismissed for any reason or no reason.” Aplt. App. 307.
    Thus, the MSO did not create a legitimate expectation of continued employment.
    Nor did the Progressive Disciplinary Action or Immediate Termination
    procedure create a legitimate expectation of continued employment. First, the
    Progressive Disciplinary Action form provides that an “employee may be
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    immediately terminated or management may choose to implement [a] progressive
    disciplinary action plan.” Id. at 187. In effect, the procedure was optional. We
    agree with the City that this procedure is distinguishable from those found in
    West v. Wash. Tru Solutions, LLC, 
    224 P.3d 651
     (N.M. Ct. App. 2009) and
    Mealand v. E. N.M. Med. Ctr., 
    33 P.3d 285
     (N.M. Ct. App. 2001), which
    Plaintiffs cite in their brief. In both West and Mealand, the New Mexico Court of
    Appeals found a material issue of fact as to whether Plaintiffs had a legitimate
    expectation of continued employment where the disciplinary procedures were
    mandatory. See West, 
    224 P.3d at 654
     (“At the time of this decision, the manager
    must contact Human Resources, and a specialist advisor will be assigned.”);
    Mealand, 
    33 P.3d at 291
     (“No employee will be terminated without prior review
    from Human Resources.”). However, that mandatory language is absent here.
    Second, the Immediate Termination procedure does not raise a material
    issue of fact as to whether Plaintiffs had a legitimate expectation of continued
    employment. The form outlining this procedure lists nineteen, non-exclusive
    “justifiable cause[s]” for immediate termination. Aplt. App. 188. Although the
    form may be inartfully worded, we do not believe that it transformed Plaintiffs
    into employees who could only be fired “for cause.” And even if the form did
    this, we find, as discussed below, that just cause existed to terminate Plaintiffs.
    B.    Implied Employment Contract
    Plaintiffs next argue that they had an implied employment contract, which
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    the City breached in terminating them without cause. Aplt. Open. Br. 20. Under
    New Mexico law, employment without a definite term is presumed to be at will.
    Trujillo v. N. Rio Arriba Elec. Co-op, Inc., 
    41 P.3d 333
    , 341 (N.M. 2001). At
    will employment is terminable “at any time and for any reason.” 
    Id.
     New
    Mexico courts recognize two exceptions to this rule: (1) retaliatory discharge, and
    (2) an implied employment contract. 
    Id.
     Under the second exception, an
    employer’s conduct, representations, or even employee handbook may create an
    implied contract that restricts an employer’s power to discharge an employee.
    Hartbarger v. Frank Paxton Co., 
    857 P.2d 776
    , 780 (N.M. 1993). However, such
    representation must “be sufficiently explicit to give rise to reasonable
    expectations of termination for good cause only.” Id. at 783.
    As the City points out, Plaintiffs have failed to allege specific facts that
    create an implied employment contract. Instead, Plaintiffs’ opening brief merely
    recites the law we are to apply when determining whether an implied employment
    contract exists. See Aplt. Open. Br. 20–26. Moreover, Plaintiffs seem to contend
    that because our inquiry is factual in nature, there is, by default, a genuine issue
    of material fact. See id. at 23. We disagree, and find Plaintiffs have failed to
    raise an issue of fact that the City’s policies, representations, or conduct created
    an implied employment contract. At oral argument, for example, Plaintiffs’
    counsel argued that the City led Plaintiffs to believe that they would be treated
    like other employees. This statement, even if we assume it to be true, lacks the
    -9-
    specificity required to create a reasonable expectation of termination only for
    cause. This is especially so where Plaintiffs’ employment forms expressly state
    they were unclassified, the MSO expressly distinguishes Plaintiffs’ rights and
    benefits from classified employees, 3 and Plaintiffs themselves knew they were
    treated differently than classified employees, for example, with their increased
    salary. In sum, Plaintiffs have failed to raise a genuine issue of fact.
    Additionally, were we persuaded that an implied employment contract
    existed, the City was justified in terminating Plaintiffs. The City provided
    adequate reason for each termination, ranging from failure to satisfactorily
    perform job duties to failure to return to work. Aplt. App. 204–05. These
    reasons all fall within the 311 CCC’s non-exclusive list of “justifiable causes” for
    Immediate Termination and make Plaintiffs’ terminations proper. See id. at 188.
    C.    Wrongful Termination, FMLA, and Public Policy Concerns
    The City argues that Plaintiffs have not properly preserved their wrongful
    3
    At oral argument, Plaintiffs’ counsel argued that the MSO affords
    unclassified employees the same rights as classified employees. Counsel relied
    on § 3-1-6(E) of the MSO, which provides that unclassified employees “shall be
    entitled to all of the rights and benefits to which classified employees are entitled
    except the benefits provided for in §§ 3-1-23, 3-1-24 and 3-1-25.” Aplt. App.
    307. Counsel seems to suggest that the City’s failure to include the word “rights”
    in the second half of the sentence evinces an intent to give unclassified employees
    the same rights, though not benefits, as classified employees. We are not
    persuaded and find the words “rights” and “benefits” to be interchangeable in this
    context. Simply put, unclassified employees are not entitled to classified
    employees’ rights or benefits under §§ 3-1-23 to 3-1-25, which relate to
    discipline, suspension, and termination.
    - 10 -
    termination and FMLA claims on appeal. Aplee. Br. 28–29. Plaintiffs respond
    that their wrongful termination claims are expressed through the City’s violation
    of the MSO and their FMLA claims are found in their “contentions concerning the
    disputed facts and the rules pertaining to summary judgment.” Aplt. R. Br. 26.
    Upon review of Plaintiffs’ opening brief, we find no references to the wrongful
    termination claim and only one cursory reference to the FMLA. We also note that
    Plaintiffs did not discuss these claims at oral argument. As such, we deem both
    arguments waived. See Toevs v. Reid, 
    685 F.3d 903
    , 911 (10th Cir. 2012).
    Finally, to the extent Plaintiffs suggest that it is against public policy to
    label City employees as unclassified, we reject this argument. New Mexico
    courts have recognized the concept of at will employment in the public sector, see
    City of Albuquerque v. AFSCME Council 18, 
    249 P.3d 510
    , 513 (N.M. Ct. App.
    2011), and we find no reason to disturb this position.
    AFFIRMED.
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