Kwan v. The Andalex Group LLC , 737 F.3d 834 ( 2013 )


Menu:
  •      12-2493-cv
    Kwan v. The Andalex Group LLC
    1
    2
    3                   UNITED STATES COURT OF APPEALS
    4
    5                           FOR     THE   SECOND CIRCUIT
    6                  ____________________________________
    7
    8                              August Term, 2012
    9
    10    Argued:    March 7, 2013         Decided: December 16, 2013
    11                          Docket No. 12-2493-cv
    12                  ____________________________________
    13
    14                                    ZANN KWAN,
    15
    16                                                          Plaintiff-Appellant,
    17
    18                                          —v.—
    19
    20                           THE ANDALEX GROUP LLC,
    21
    22                                                 Defendant-Appellee.
    23                   ___________________________________
    24
    25     Before: B.D. PARKER AND LOHIER, Circuit Judges, and KOELTL,
    26                           District Judge.*
    27
    28        The plaintiff, Zann Kwan, appeals from the judgment of
    29   the United States District Court for the Southern District of
    30   New York dismissing her complaint.            The District Court
    31   (Katherine B. Forrest, Judge) granted summary judgment
    32   dismissing the plaintiff’s claims for discrimination,
    33   retaliation, and hostile work environment, in violation of
    34   federal and state discrimination laws, and failure to notify
    * The Honorable John G. Koeltl, of the United States District
    Court for the Southern District of New York, sitting by
    designation.
    -1-
    1    the plaintiff of her rights under the Consolidated Omnibus
    2    Budget Reconciliation Act of 1985, in violation of the
    3    Employee Retirement Income Security Act of 1974.
    4        We affirm the judgment of the District Court in all
    5    respects, except we vacate the judgment dismissing the
    6    retaliation claims and remand as to those claims for further
    7    proceedings.
    8        Judge Parker concurs in part and dissents in part in a
    9    separate opinion.
    10   ______________
    11   EDWARD F. WESTFIELD, Edward F. Westfield, P.C., for Plaintiff-
    12   Appellant Zann Kwann.
    13
    14   A. MICHAEL WEBER AND JOSEPH E. FIELD, Littler Mendelson, P.C.,
    15   for Defendant-Appellee The Andalex Group LLC.
    16
    17   ______________
    18   John G. Koeltl, District Judge:
    19
    20       The plaintiff, Zann Kwan, is a former employee of The
    21   Andalex Group LLC (“Andalex”).    She appeals from a judgment of
    22   the United States District Court for the Southern District of
    23   New York dismissing her complaint.   The District Court
    24   (Forrest, J.), granted summary judgment dismissing the
    25   plaintiff’s claims of discrimination, retaliation, and hostile
    26   work environment under Title VII of the Civil Rights Act of
    27   1964, 42 U.S.C. § 2000e et seq. (“Title VII”); the New York
    28   State Human Rights Law (“NYSHRL”), N.Y. Exec. Law § 296; and
    -2-
    1    the New York City Human Rights Law (“NYCHRL”), N.Y.C. Admin.
    2    Code § 8-107.1   The District Court also dismissed the
    3    plaintiff’s claim that Andalex violated the Employee
    4    Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C.
    5    § 1001 et seq. by failing to notify her of her right to
    6    continuing health care coverage pursuant to the Consolidated
    7    Omnibus Budget Reconciliation Act of 1985 (“COBRA”), 29 U.S.C.
    8    § 1166 et seq.
    9         On appeal, Kwan contends that she proffered sufficient
    10   evidence that she was subjected to a hostile work environment
    11   because of her gender and was retaliated against for
    12   complaining about gender discrimination.   Kwan also alleges
    13   that the District Court abused its discretion by denying her
    14   statutory penalties under COBRA.   For the reasons that follow,
    15   we affirm the judgment of the District Court except with
    16   respect to Kwan’s retaliation claims, as to which there are
    17   genuine disputes as to material facts that preclude summary
    18   judgment.
    19
    20
    1
    Although the plaintiff alleged claims of
    discrimination on the basis of gender and national origin
    under Title VII, the NYSHRL, and the NYCHRL, those claims have
    not been pursued on appeal, and will therefore not be
    discussed in this opinion.
    -3-
    1
    2                                 BACKGROUND
    3        In reviewing the District Court’s grant of summary
    4    judgment in favor of Andalex, “we construe the evidence in the
    5    light most favorable to the [plaintiff], drawing all
    6    reasonable inferences and resolving all ambiguities in [her]
    7    favor.”   CILP Assocs., L.P. v. PriceWaterhouse Coopers LLP,
    8    
    735 F.3d 114
    , 118 (2d Cir. 2013) (citation and internal
    9    quotation marks omitted).
    10
    11                                    I.
    12       Andalex is a small family-owned real estate management
    13   company specializing in large gaming and commercial
    14   properties.   Allen Silverman is the founder and Chief
    15   Executive Officer.   Allen’s sons, Andrew and Alex, are the
    16   Chief Investment Officer and Chief Operations Officer
    17   respectively.   Steven Marks is the Chief Financial Officer.
    18   During the relevant time period, April 2007 to September 2008,
    19   Andalex had approximately twenty to twenty-five employees.
    20
    
    21 A. 22
          On April 9, 2007, Andalex hired the plaintiff to be Vice
    23   President of Acquisitions.    Kwan was an at-will employee and
    24   was provided a six-figure salary, two weeks paid vacation,
    -4-
    1    health insurance, and was eligible for a year-end
    2    discretionary bonus.     The plaintiff’s primary duties at
    3    Andalex involved analyzing cash flows, preparing financial
    4    models and projections, and performing due diligence on
    5    investment properties.     From April to August 2007, the
    6    plaintiff worked with Andrew Feder, the Managing Director of
    7    Acquisitions.    Feder testified that Kwan’s work product was
    8    “very good” and that he never had reason to criticize her
    9    competence or diligence.    After Feder left Andalex in August
    10   2007, Kwan reported directly to Steven Marks until she was
    11   terminated in September 2008.       In November 2007, Andrew
    12   Silverman complimented Kwan’s work and told her to “[k]eep up
    13   the good work.”    In December 2007, she received a bonus of
    14   $5,000.
    15          On September 24, 2008, Andalex terminated Burton Garber,
    16   a male Andalex executive who had been with the company for
    17   several years.    On September 25, 2008, Kwan left the office at
    18   5:15 p.m., earlier than the standard departure time of 6:00
    19   p.m.    Andalex alleges that when Marks asked Kwan where she was
    20   going, she replied that she was leaving to play squash.        Marks
    21   asked Kwan’s status on a project and she said that she would
    22   work on it the following day and left the office.       The
    23   plaintiff alleges that she received permission from Marks to
    24   leave early, that her leaving had no effect on her work, and
    -5-
    1    that September 25 was the first time she had ever left the
    2    office before 6:00 p.m.
    3         The next morning, September 26, 2008, Marks met with Kwan
    4    and reprimanded her for leaving work early without permission.
    5    Amy Piecoro, the Director of Human Resources at Andalex, was
    6    present at the meeting.   Although Marks testified that he had
    7    previously told the plaintiff not to leave early without
    8    permission and not to take long lunch breaks, Kwan testified
    9    that the September 26 meeting was the first time she had
    10   learned that there were set working hours at Andalex.   Amy
    11   Piecoro testified that prior to September 26, 2008, she had
    12   never been told that Kwan was arriving late, leaving early, or
    13   taking long lunches.   Later that day, Andrew Silverman fired
    14   Kwan.
    15
    
    16 Barb. 17
           According to Kwan, she was terminated about three weeks
    18   after she had complained to Alex Silverman that she was being
    19   discriminated against because of her gender.   She alleges that
    20   she was fired because of her recent complaint about
    21   discrimination.   Kwan testified that on September 3, 2008, she
    22   asked Alex Silverman why she was being discriminated against
    23   and treated differently from the men in the office with
    24   respect to salary increases and bonuses.   Alex allegedly told
    -6-
    1    her that he and Andrew Silverman each speak with Allen
    2    Silverman about their “own men” and Allen then decides the
    3    increases and bonuses.    About three weeks later, on September
    4    26, 2008, Kwan was fired.    Andalex claims that Andrew
    5    Silverman made the decision to terminate Kwan.2    Alex
    6    Silverman denies that the September 3 conversation ever
    7    occurred.
    8         Andalex has denied that it retaliated against the
    9    plaintiff.   Indeed it has denied that the alleged complaint of
    10   gender discrimination ever occurred.    Its explanations for the
    11   plaintiff’s firing have, however, evolved over time.      Andalex
    12   initially contended that its change in business focus to
    13   international investments made the plaintiff’s skill set
    14   obsolete.    Subsequently, it shifted to an explanation that the
    15   plaintiff’s poor performance and bad behavior were the reasons
    16   for the termination.
    2
    Andalex has not been consistent in its explanation of
    whether Andrew Silverman acted alone in deciding to terminate
    the plaintiff. Andalex’s statement to the Equal Employment
    Opportunity Commission (“EEOC”) indicates that Andrew
    Silverman and Steven Marks made the decision to terminate Kwan
    together. At another point, the EEOC statement says that “it
    was Mr. Marks[’s] decision, approved by Andrew Silverman” to
    terminate Kwan. Alex Silverman testified that Andrew
    Silverman made the decision to terminate the plaintiff. Amy
    Piecoro testified that the decision to terminate Kwan was made
    by Andrew Silverman, Steven Marks, and William Kogan,
    Andalex’s General Counsel.
    -7-
    1        In a letter dated November 19, 2008, Andalex’s counsel
    2    explained that both Kwan and Garber were terminated because
    3    the business focus at Andalex had changed from domestic real
    4    estate to international gaming and hospitality:
    5       [Kwan’s] skill set no longer matche[d] what Andalex
    6       need[ed] from her position. . . . As Andalex’s
    7       business shifted from U.S.-based office properties
    8       to Latin American hospitality and gaming interests,
    9       Ms.   Kwan’s    skill   set    became   increasingly
    10       obsolete. . . . Ms. Kwan has no experience in the
    11       hospitality or gaming industry . . . which Andalex
    12       deems necessary for the direction its business is
    13       headed. Notably, only weeks ago, Andalex terminated
    14       a senior portfolio manager who is male, [Burton
    15       Garber,] because it similarly concluded that his
    16       skill set was not a good match for the company going
    17       forward.
    18
    19   The letter also claimed that Kwan was terminated because “she
    20   repeatedly took long lunches, arrived to the office late, left
    21   early, and generally made little effort to make herself
    22   valuable to the company as its business focus changed.”
    23       After Kwan filed a complaint with the Equal Employment
    24   Opportunity Commission (“EEOC”), Andalex filed its Position
    25   Statement (the “Position Statement”) on April 7, 2009.     The
    26   introduction to the Position Statement explained that over the
    27   course of Kwan’s employment, Andalex’s “business changed
    28   dramatically.”   Andalex switched its focus from “the
    29   acquisition, development and management of commercial, retail
    30   and residential properties in the United States,” at the time
    31   Kwan was hired, to “investments in Latin America and the
    -8-
    1    Caribbean” and a “business plan abroad.”   The Position
    2    Statement argued that “the termination of Ms. Kwan’s
    3    employment [was] for reasons having nothing to do with her
    4    gender or national origin.   Rather, her skill set no longer
    5    matched the needs of either Andalex or its foreign hospitality
    6    and gaming division.”   The introduction did not allege that
    7    Kwan’s poor performance or behavioral problems contributed to
    8    the decision to terminate her.
    9        The body of the Position Statement also focused almost
    10   exclusively on Andalex’s change in business focus.     Andalex
    11   represented that although it had attempted to “integrate Ms.
    12   Kwan into its foreign hospitality and gaming division, as
    13   domestic acquisitions came to a complete halt,” Kwan was not
    14   suited to working on such transactions because she did not
    15   speak Spanish and lacked experience in this new area of
    16   business focus.   Andalex represented that Kwan was unable to
    17   adapt to the change in business focus and that both she and
    18   Burton Garber had been terminated because of the change in
    19   business focus:
    20       While Ms. Kwan’s performance in the context of the
    21       domestic real estate aspect of the operation was
    22       acceptable, she had failed and had been unable to
    23       make the transition to the foreign hospitality and
    24       gaming aspect of the business operation.     In this
    25       context, . . . her employment was terminated . . . .
    26       During the same time frame, Burton Garber, a male,
    27       who is not of Asian nationality, was also notified
    28       of his termination based upon the disposition of
    -9-
    1        Andalex’s domestic real estate portfolio      and     the
    2        growing focus on foreign business.
    3
    4    Andalex reiterated that “both Ms. Kwan’s and Mr. Garber’s
    5    employments were severed as a consequence of the company’s
    6    shift from domestic real estate ownership and management to
    7    the foreign hospitality and gaming business.”   Andalex
    8    repeated this position:
    9       As noted above, the company’s emphasis shifted from
    10       real estate in the United States to hospitality and
    11       gaming in Latin America and the Caribbean. Ms. Kwan
    12       did not have experience in hospitality or gaming
    13       acquisitions. She also did not speak Spanish. Her
    14       skills simply no longer fit in with the business of
    15       the company. . . . Ms. Kwan was never singled out
    16       for disparate treatment.      Ms. Kwan conveniently
    17       fails to note that Mr. Garber’s employment had been
    18       terminated around the same time that her employment
    19       had been terminated.    His termination was for the
    20       same basic reasons as was Ms. Kwan.
    21
    22       In the argument section of its Position Statement,
    23   Andalex framed the dispute between the parties as “begin[ning]
    24   with whether Ms. Kwan was qualified to perform in the
    25   aftermath of the corporate changes in operations.”   The
    26   argument proceeded to tie Kwan and Garber together and claim
    27   that the change in business focus was the reason for their
    28   terminations:
    29       Andalex asserts that Ms. Kwan did not have the
    30       needed qualifications and abilities to transition
    31       with the changes in corporate focus.    Ms. Kwan and
    32       Mr. Garber were both laid off at around the same
    33       time for the same business reasons.      Andalex has
    34       presented a facially valid, independent and non-
    35       discriminatory basis for the actions taken.
    -10-
    1        Andalex’s Position Statement also made brief reference to
    2    Kwan’s performance in response to her claims that her
    3    performance was excellent, that she had always carried out her
    4    responsibilities, and that she had never received written or
    5    oral performance warnings.    Andalex alleged there were
    6    “several instances in which Ms. Kwan’s work product contained
    7    significant errors,” including “at least one case [where her
    8    performance] adversely affected a transaction being negotiated
    9    with a global financial institution.”
    10       Andalex also alleged that Kwan’s behavior contributed to
    11   its decision to terminate her.      Andalex alleged that on at
    12   least two occasions Kwan had behaved inappropriately by taking
    13   photographs of Steven Marks despite his repeated requests that
    14   she stop.   Andalex also claimed that “[t]oward the end of her
    15   employment, Ms. Kwan was taking long lunches and leaving the
    16   office early,” and referred to her alleged early departure for
    17   a squash game.
    18       Any fair reading of Andalex’s Position Statement to the
    19   EEOC indicates that Andalex claimed that Kwan was fired
    20   primarily because its business focus had changed.     Kwan was
    21   therefore terminated at about the same time as Garber, a male
    22   non-Asian, and Andalex could argue that the reason for both
    23   terminations was the same.    This rationale undercut any
    -11-
    1    argument that Kwan was terminated because of discrimination
    2    based on her gender or national origin.
    3        Andalex’s explanation that Kwan was terminated because of
    4    a change in Andalex’s business focus was undermined by Marks’s
    5    testimony at his deposition.   Marks testified that Andalex’s
    6    business focus had already shifted from domestic real estate
    7    to international hospitality and gaming by the time the
    8    plaintiff began to work at Andalex.   Marks testified that “at
    9    the time [Kwan] came in, [Andalex was] looking to acquire
    10   Curacao. . . . [and] some properties in Mexico.   And [Andalex
    11   was] in the process of trying to raise equity with . . . JP
    12   Morgan to expand the hospitality and gaming business plan.”
    13   Marks testified that although Burton Garber had been
    14   terminated because of the shift in business focus, Kwan was
    15   not terminated for that reason “[b]ecause she had been working
    16   on casino-related projects soon after she started.”    On the
    17   other hand, Andrew Silverman testified that the plaintiff’s
    18   termination was the “[c]ulmination of her poor performance and
    19   the fact that . . . our business model had begun to
    20   change . . . .”
    21       Andalex now alleges that Kwan’s poor performance,
    22   illustrated by three discrete incidents, was the chief reason
    23   for her termination.   Of the three incidents, only one was
    24   mentioned in Andalex’s Position Statement before the EEOC.
    -12-
    1        The first instance, referred to briefly in Andalex’s EEOC
    2    Position Statement, involved Kwan’s error in preparing a
    3    financial model for possible equity funding.     The project was
    4    reassigned.   Andalex also alleges that Kwan was late in
    5    preparing a financial model for a casino acquisition in
    6    Argentina.    Additionally, Andalex claims that Kwan was late in
    7    preparing a financial projection for a Mexican acquisition and
    8    that the projection contained significant errors.     Neither the
    9    Argentina project, nor the Mexico project, was mentioned in
    10   the EEOC Position Statement.
    11       Andalex also alleges that Kwan’s behavior contributed to
    12   the decision to terminate her.     Alex Silverman testified that
    13   Kwan had conducted herself unprofessionally at several
    14   business meetings.    Marks also testified that Kwan did not
    15   abide by the standard work hours, getting into work late,
    16   leaving early, and taking long lunches.
    17
    
    18 Cow. 19
          The evidence with respect to Kwan’s COBRA claim is as
    20   follows.   After her termination, Kwan was entitled to receive
    21   notification under COBRA regarding her right to continue to
    22   receive health insurance benefits.    As Director of Human
    23   Resources, Amy Piecoro was responsible for notifying Andalex’s
    24   health insurance claims administrator, Paychex, Inc.
    -13-
    1    (“Paychex”), about Kwan’s termination, so that Paychex could
    2    send Kwan notification of her right to continue her health
    3    insurance benefits.   Piecoro alleges that she completed and
    4    sent the COBRA employee data sheet to Paychex on September 30,
    5    2008, but Paychex claims that it never received the form and
    6    therefore did not send the COBRA notification to Kwan.
    7        Andalex claims that it discovered that Kwan had not
    8    received her COBRA notification form only after her attorney
    9    raised the issue in 2009.   On October 12, 2009, more than a
    10   year after her termination, the plaintiff received
    11   notification of her COBRA rights from Paychex.   Kwan then
    12   allegedly called Paychex several times in October and November
    13   2009 to determine the amount she owed for her first premium
    14   check.   The premium for the policy, stated in the notification
    15   form from Paychex, was $1,942.81 per month.    On December 1,
    16   2009, Paychex sent a second COBRA notice to the plaintiff
    17   offering Kwan participation in a different health plan,
    18   Healthnet, for a monthly premium of $990.24.   Kwan testified
    19   that she could not afford the premium for coverage under the
    20   Healthnet plan.   When the plaintiff sought clarification about
    21   the differences between the original and Healthnet plans,
    22   Andalex’s broker allegedly told her that all further
    23   communications would “have to go through the attorneys.”     Kwan
    24   did not enroll in the Healthnet plan.
    -14-
    1        The plaintiff remained unemployed and without health
    2    insurance until she began new employment in Singapore in April
    3    2010.   Kwan testified that from the time her Andalex coverage
    4    lapsed in October 2008 to when she secured new insurance in
    5    2010, she and her husband incurred unreimbursed medical
    6    expenses of “a few hundred dollars.”   Kwan alleges that she
    7    and her husband avoided and delayed seeking medical attention
    8    during the period they were without health insurance,
    9    including psychological counseling for the emotional distress
    10   associated with Andalex’s alleged discriminatory treatment and
    11   her termination.   Kwan was unable to locate any documents
    12   evidencing her medical expenses or demonstrating that she had
    13   delayed seeking medical attention for any ailments.
    14
    15                                 II.
    16       The District Court granted Andalex’s motion for summary
    17   judgment and dismissed all of Kwan’s claims.
    18       The District Court dismissed the claims of discrimination
    19   and retaliation under Title VII for failure to establish a
    20   prima facie case under the framework set forth in McDonnell
    21   Douglas Corp. v. Green, 
    411 U.S. 792
    (1973).   The District
    22   Court went on to determine that even assuming the plaintiff
    23   had met her prima facie burden, Andalex had offered legitimate
    24   non-discriminatory reasons for her termination and the
    -15-
    1    plaintiff had failed to produce sufficient evidence to
    2    demonstrate that the reasons were a pretext for discrimination
    3    or retaliation.
    4        The District Court dismissed Kwan’s claims under the
    5    NYSHRL and NYCHRL for the same reasons it dismissed the Title
    6    VII claims and dismissed Kwan’s COBRA claim because the
    7    plaintiff made no showing that she had been harmed by her lack
    8    of COBRA coverage.   In response to Andalex’s motion for
    9    summary judgment, Kwan also argued that her complaint stated a
    10   claim for hostile work environment.      The District Court
    11   refused to consider Kwan’s hostile work environment claim
    12   because it was first raised in response to the motion for
    13   summary judgment.
    14       This appeal followed.
    15
    16                               DISCUSSION
    17          I. Hostile Work Environment and Retaliation Claims
    18       We review de novo an award of summary judgment for the
    19   claims under Title VII, the NYSHRL, and the NYCHRL.      See
    20   Gorzynski v. JetBlue Airways Corp., 
    596 F.3d 93
    , 101 (2d Cir.
    21   2010); Dawson v. Bumble & Bumble, 
    398 F.3d 211
    , 216-17 (2d
    22   Cir. 2005).   Summary judgment is appropriate where “there is
    23   no genuine dispute as to any material fact and the movant is
    24   entitled to judgment as a matter of law.”      Fed. R. Civ. P.
    -16-
    1    56(a); see Celotex Corp. v. Catrett, 
    477 U.S. 317
    , 322 (1986).
    2    A genuine dispute of material fact “exists for summary
    3    judgment purposes where the evidence, viewed in the light most
    4    favorable to the nonmoving party, is such that a reasonable
    5    jury could decide in that party’s favor.”   Guilbert v.
    6    Gardner, 
    480 F.3d 140
    , 145 (2d Cir. 2007) (citation omitted).
    7    The substantive law governing the case will identify those
    8    facts that are material, and “[o]nly disputes over facts that
    9    might affect the outcome of the suit under the governing law
    10   will properly preclude the entry of summary judgment.”
    11   Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 248 (1986).
    12       Although summary judgment is proper where there is
    13   “nothing in the record to support plaintiff’s allegations
    14   other than plaintiff’s own contradictory and incomplete
    15   testimony,” Jeffreys v. City of New York, 
    426 F.3d 549
    , 555
    16   (2d Cir. 2005), there is a “need for caution about granting
    17   summary judgment to an employer in a discrimination case where
    18   . . . the merits turn on a dispute as to the employer’s
    19   intent,” Holcomb v. Iona Coll., 
    521 F.3d 130
    , 137 (2d Cir.
    20   2008).
    21
    22                 A. Hostile Work Environment Claims
    23       Kwan’s complaint does not assert a claim for hostile work
    24   environment and Kwan did not raise the prospect of such a
    -17-
    1    claim until her opposition to the motion for summary judgment.
    2    The District Court held that because the plaintiff had never
    3    asserted a claim of hostile work environment until her brief
    4    in opposition to the motion for summary judgment, it would not
    5    consider the claim.   We agree with the District Court and will
    6    not address the merits of that late-asserted claim.   See
    7    Greenidge v. Allstate Ins. Co., 
    446 F.3d 356
    , 361 (2d Cir.
    8    2006); Syracuse Broad. Corp. v. Newhouse, 
    236 F.2d 522
    , 525
    9    (2d Cir. 1956) (holding that district court was “justified” in
    10   “brush[ing] aside” further argument not alleged in complaint
    11   but raised for first time in opposition to summary judgment).
    12   The dismissal of the hostile work environment claim is
    13   therefore affirmed.
    14
    15                         B. Retaliation Claims
    16       To prevail on a retaliation claim, “the plaintiff need
    17   not prove that her underlying complaint of discrimination had
    18   merit,” Lore v. City of Syracuse, 
    670 F.3d 127
    , 157 (2d Cir.
    19   2012), but only that it was motivated by a “good faith,
    20   reasonable belief that the underlying employment practice was
    21   unlawful,” Reed v. A.W. Lawrence & Co., 
    95 F.3d 1170
    , 1178 (2d
    22   Cir. 1996) (citation and internal quotation marks omitted).
    23   The good faith and reasonableness of Kwan’s belief that she
    -18-
    1    was subjected to discrimination are not at issue on this
    2    appeal.
    3         Federal and state law retaliation claims are reviewed
    4    under the burden-shifting approach of McDonnell Douglas, 
    411 5 U.S. at 802-04
    .    See Hicks v. Baines, 
    593 F.3d 159
    , 164 (2d
    6    Cir. 2010); 
    Dawson, 398 F.3d at 216-17
    ; 
    Reed, 95 F.3d at 7
       1177.3
    8                                    1.
    9         Under the first step of the McDonnell Douglas framework,
    10   the plaintiff must establish a prima facie case of retaliation
    11   by showing 1) “participation in a protected activity”; 2) the
    12   defendant’s knowledge of the protected activity; 3) “an
    13   adverse employment action”; and 4) “a causal connection
    14   between the protected activity and the adverse employment
    15   action.”    Jute v. Hamilton Sundstrand Corp., 
    420 F.3d 166
    , 173
    16   (2d Cir. 2005) (citation and internal quotation marks
    17   omitted).   The plaintiff’s burden of proof as to this first
    3
    The plaintiff also brought a claim for retaliation
    under the NYCHRL. It is unclear whether and to what extent
    the McDonnell Douglas framework has been modified for claims
    under the NYCHRL. See Mihalik v. Credit Agricole Cheuvreux N.
    Am., Inc., 
    715 F.3d 102
    , 110 n.8, 112 (2d Cir. 2013). It is
    unnecessary to resolve that issue in this case because to the
    extent that the defendant has failed to show it is entitled to
    summary judgment under McDonnell Douglas, it would not be
    entitled to summary judgment under the more expansive standard
    of the NYCHRL. See Williams v. Regus Mgmt. Grp., LLC, 836 F.
    Supp. 2d 159, 181 (S.D.N.Y. 2011).
    -19-
    1    step “has been characterized as ‘minimal’ and ‘de minimis.’”
    2    
    Id. (citations omitted).
    3         The District Court erred when it held that the plaintiff
    4    failed to satisfy the knowledge and causation prongs of the
    5    prima facie case.
    6         With respect to the knowledge prong, the District Court
    7    held that the plaintiff could not demonstrate Andalex’s
    8    knowledge of her protected activity because Kwan had provided
    9    no evidence that Andrew Silverman had knowledge of Kwan’s
    10   September 3 conversation with Alex Silverman when Andrew made
    11   the decision to terminate her.    However, for purposes of a
    12   prima facie case, a plaintiff may rely on “general corporate
    13   knowledge” of her protected activity to establish the
    14   knowledge prong of the prima facie case.4   Gordon v. N.Y.C.
    15   Bd. of Educ., 
    232 F.3d 111
    , 116 (2d Cir. 2000) (“Neither [the
    4
    To the extent Andalex argues that Kwan must
    demonstrate communication of Kwan’s complaint from Alex
    Silverman to Andrew Silverman, Andalex confuses the
    “knowledge” and the causation prongs of the prima facie case
    requirement. Kwan does not argue that general corporate
    knowledge demonstrates causation, but rather argues that it
    demonstrates knowledge. Furthermore, while Andalex is correct
    that Kwan cannot satisfy the causation prong through mere
    corporate knowledge, as discussed below, Kwan demonstrates
    causation indirectly by the temporal proximity between her
    complaint and her termination, and does not rely on “general
    corporate knowledge” for the causation prong of the prima
    facie case. It should, however, be noted that Andrew
    Silverman testified that he consulted with his brother before
    terminating the plaintiff and Alex Silverman testified that he
    and Andrew had discussed terminating the plaintiff.
    -20-
    1    Second Circuit] nor any other circuit has ever held that, to
    2    satisfy the knowledge requirement, anything more is necessary
    3    than general corporate knowledge that the plaintiff has
    4    engaged in a protected activity.”) (citations omitted).      Here,
    5    the plaintiff made her September 3 complaint to Alex
    6    Silverman, an officer of the corporation.   This complaint was
    7    sufficient to impute to Andalex general corporate knowledge of
    8    the plaintiff’s protected activity.   See 
    Reed, 95 F.3d at 1178
    9    (holding that a plaintiff’s complaint to an officer of the
    10   company communicated her concerns to the company as a whole
    11   for purposes of the knowledge prong of the prima facie case);
    12   see also Summa v. Hofstra Univ., 
    708 F.3d 115
    , 125-26 (2d Cir.
    13   2013).   Therefore, Kwan satisfied the knowledge prong of the
    14   prima facie case.
    15       This case is a good illustration of why corporate
    16   knowledge is sufficient for purposes of a prima facie case of
    17   retaliation.   If that were not true, a simple denial by a
    18   corporate officer that the officer ever communicated the
    19   plaintiff’s complaint, no matter how reasonable the inference
    20   of communication, would prevent the plaintiff from satisfying
    21   her prima facie case, despite the fact that the prima facie
    22   case requires only a de minimis showing.
    23       The District Court also held that Kwan had not satisfied
    24   the causation prong because she had adduced no facts plausibly
    -21-
    1    suggesting that the September 3 conversation with Alex
    2    Silverman was causally related to her termination by Andrew
    3    Silverman.   However, even without direct evidence of
    4    causation, “a plaintiff can indirectly establish a causal
    5    connection to support a . . . retaliation claim by showing
    6    that the protected activity was closely followed in time by
    7    the adverse [employment] action.”   Gorman-Bakos v. Cornell
    8    Coop. Extension of Schenectady Cnty., 
    252 F.3d 545
    , 554 (2d
    9    Cir. 2001) (citation and internal quotation marks omitted);
    10   see also 
    Summa, 708 F.3d at 127-128
    .
    11       The Supreme Court recently held that “Title VII
    12   retaliation claims must be proved according to traditional
    13   principles of but-for causation,” which “requires proof that
    14   the unlawful retaliation would not have occurred in the
    15   absence of the alleged wrongful action or actions of the
    16   employer.”   Univ. of Tex. Sw. Med. Ctr. v. Nassar,     
    133 S. Ct. 17
      2517, 2533 (2013).   However, the but-for causation standard
    18   does not alter the plaintiff’s ability to demonstrate
    19   causation at the prima facie stage on summary judgment or at
    20   trial indirectly through temporal proximity.
    21       The three-week period from Kwan’s complaint to her
    22   termination is sufficiently short to make a prima facie
    23   showing of causation indirectly through temporal proximity.
    24   See 
    Gorzynski, 596 F.3d at 110
    (“Though this Court has not
    -22-
    1    drawn a bright line defining, for the purposes of a prima
    2    facie case, the outer limits beyond which a temporal
    3    relationship is too attenuated to establish causation, we have
    4    previously held that five months is not too long to find the
    5    causal relationship.”) (citations omitted); Gorman-Bakos, 
    252 6 F.3d at 554-55
    .   Therefore, Kwan presented a prima facie case
    7    for her retaliation claims.
    8        Once the plaintiff has established a prima facie showing
    9    of retaliation, the burden shifts to the employer to
    10   articulate some legitimate, non-retaliatory reason for the
    11   employment action.   United States v. Brennan, 
    650 F.3d 65
    , 93
    12   (2d Cir. 2011).   In this case, the defendant has proffered the
    13   plaintiff’s poor work performance, bad behavior, and Andalex’s
    14   change in business focus as the legitimate non-retaliatory
    15   reasons for the plaintiff’s termination.
    16
    17                                  2.
    18       Andalex’s inconsistent and contradictory explanations for
    19   the plaintiff’s termination, combined with the close temporal
    20   proximity between the September 3 conversation and Kwan’s
    21   termination, are sufficient to create a genuine dispute of
    22   material fact as to whether Kwan’s September 3 complaint of
    23   gender discrimination was a but-for cause of the plaintiff’s
    24   termination.
    -23-
    1         Under the McDonnell Douglas framework, after the
    2    defendant has articulated a non-retaliatory reason for the
    3    employment action, the presumption of retaliation arising from
    4    the establishment of the prima facie case drops from the
    5    picture.   See Weinstock v. Columbia Univ., 
    224 F.3d 33
    , 42 (2d
    6    Cir. 2000).   The plaintiff must then come forward with
    7    evidence that the defendant’s proffered, non-retaliatory
    8    reason is a mere pretext for retaliation.   
    Id. 9 The
    Supreme Court recently held that a plaintiff alleging
    10   retaliation in violation of Title VII must show that
    11   retaliation was a “but-for” cause of the adverse action, and
    12   not simply a “substantial” or “motivating” factor in the
    13   employer’s decision.   
    Nassar, 133 S. Ct. at 2526
    , 2533.
    14   However, “but-for” causation does not require proof that
    15   retaliation was the only cause of the employer’s action, but
    16   only that the adverse action would not have occurred in the
    17   absence of the retaliatory motive.5
    5
    Prior to the Supreme Court’s decision in Nassar, in
    order to demonstrate pretext, a plaintiff was only required to
    demonstrate that a retaliatory motive was “a substantial or
    motivating factor behind the adverse action[,]” Raniola v.
    Bratton, 
    243 F.3d 610
    , 625 (2d Cir. 2001) (internal quotation
    marks and citations omitted), rather than a “but-for” cause of
    the adverse action. In Nassar, the Supreme Court held that
    “Title VII retaliation claims must be proved according to
    traditional principles of but-for causation,” and “[t]his
    requires proof that the unlawful retaliation would not have
    occurred in the absence of the alleged wrongful action or
    -24-
    1       A plaintiff may prove that retaliation was a but-for
    2   cause of an adverse employment action by demonstrating
    3   weaknesses, implausibilities, inconsistencies, or
    4   contradictions in the employer’s proffered legitimate, non-
    5   retaliatory reasons for its action.   From such discrepancies,
    6   a reasonable juror could conclude that the explanations were a
    7   pretext for a prohibited reason.   See, e.g., Byrnie v. Town of
    actions of the employer.” 
    Nassar, 133 S. Ct. at 2533
    .
    However, a plaintiff’s injury can have multiple “but-for”
    causes, each one of which may be sufficient to support
    liability. See Fowler V. Harper et al., 4 Harper, James and
    Gray on Torts § 20.2, at 100-101 (3d ed. 2007) (“Probably it
    cannot be said of any event that it has a single causal
    antecedent . . . .”) (collecting cases); W. Page Keeton et
    al., Prosser and Keeton on Torts § 41, at 264-66 (5th ed.
    1984). Requiring proof that a prohibited consideration was a
    “but-for” cause of an adverse action does not equate to a
    burden to show that such consideration was the “sole” cause.
    See, e.g., Fagan v. U.S. Carpet Installation, Inc., 770 F.
    Supp. 2d 490, 496 (E.D.N.Y. 2011) (explaining that under the
    Age Discrimination in Employment Act “[t]he condition that a
    plaintiff’s age must be the ‘but for’ cause of the adverse
    employment action is not equivalent to a requirement that age
    was the employer’s only consideration, but rather that the
    adverse employment actions would not have occurred without
    it.”) (citation omitted).
    In this case, the parties have put forward several
    alleged causes of the plaintiff’s termination: retaliation,
    unsuitability of skills, poor performance, and inappropriate
    behavior. The determination of whether retaliation was a
    “but-for” cause, rather than just a motivating factor, is
    particularly poorly suited to disposition by summary judgment,
    because it requires weighing of the disputed facts, rather
    than a determination that there is no genuine dispute as to
    any material fact. A jury should eventually determine whether
    the plaintiff has proved by a preponderance of the evidence
    that she did in fact complain about discrimination and that
    she would not have been terminated if she had not complained
    about discrimination.
    -25-
    1    Cromwell, Bd. of Educ., 
    243 F.3d 93
    , 105-07 (2d Cir. 2001)
    2    (age and gender discrimination); Carlton v. Mystic Transp.,
    3    Inc., 
    202 F.3d 129
    , 137 (2d Cir. 2000) (age discrimination);
    4    Reeves v. Johnson Controls World Servs., Inc., 
    140 F.3d 144
    ,
    5    156-57 (2d Cir. 1998) (disability discrimination), superseded
    6    by statute on other grounds as stated in Hilton v. Wright, 673
    
    7 F.3d 120
    , 128 (2d Cir. 2012); EEOC v. Ethan Allen, Inc., 44
    
    8 F.3d 116
    , 120 (2d Cir. 1994) (age discrimination) (collecting
    9    cases).
    10       In this case, Andalex offered shifting and somewhat
    11   inconsistent explanations for Kwan’s termination.   Andalex
    12   claimed throughout its Position Statement to the EEOC that
    13   Kwan and Burton Garber were both terminated largely because of
    14   Andalex’s change in business focus from domestic real estate
    15   to international gaming and hospitality.   This was a
    16   convenient explanation because it undercut any claim of gender
    17   or national origin discrimination.   However, Marks, Andalex’s
    18   CFO and Kwan’s direct supervisor, later testified that Kwan,
    19   unlike Garber, was not terminated because of a shift in
    20   company focus.   Marks’s testimony directly contradicts
    21   Andalex’s main representation to the EEOC.   Moreover, while
    22   Kwan’s poor performance on the Argentina and Mexico projects
    23   became critical parts of Andalex’s argument that Kwan had
    24   performed poorly, those projects were never even mentioned to
    -26-
    1    the EEOC as reasons for Kwan’s termination.   “From such
    2    discrepancies a reasonable juror could infer that the
    3    explanations given by [Andalex] were pretextual.”   Ethan
    4    
    Allen, 44 F.3d at 120
    ; see also 
    Byrnie, 243 F.3d at 106
    .6
    5         Kwan’s evidence of Andalex’s inconsistent explanations
    6    for her termination and the very close temporal proximity
    7    between her protected conduct and her termination are
    8    sufficient to create a triable issue of fact with regard to
    9    whether the September 3 complaint was a but-for cause of her
    10   termination.   Temporal proximity alone is insufficient to
    11   defeat summary judgment at the pretext stage.   See El Sayed v.
    12   Hilton Hotels Corp., 
    627 F.3d 931
    , 933 (2d Cir. 2010) (per
    13   curiam).   However, a plaintiff may rely on evidence comprising
    14   her prima facie case, including temporal proximity, together
    15   with other evidence such as inconsistent employer
    16   explanations, to defeat summary judgment at that stage.      See
    6
    The District Court addressed the inconsistencies in
    the defendant’s stated reasons for the plaintiff’s
    termination. The District Court noted Marks’s denial that the
    shift in Andalex’s business was a basis for the plaintiff’s
    termination. The District Court found that Marks’s statement
    was not inconsistent with Andrew Silverman’s testimony that
    while the change in business was a factor that influenced his
    decision, the plaintiff’s termination was due primarily to
    work performance issues. The District Court found these to be
    different but consistent explanations. This ignores that the
    thrust of the defendant’s position before the EEOC was that
    the plaintiff was terminated because of a shift in the
    defendant’s business, a rationale that was disowned by Marks,
    the plaintiff’s direct supervisor.
    -27-
    1    Raniola v. Bratton, 
    243 F.3d 610
    , 625 (2d Cir. 2001) (“Under
    2    some circumstances, retaliatory intent may . . . be shown, in
    3    conjunction with the plaintiff’s prima facie case, by
    4    sufficient proof to rebut the employer’s proffered reason for
    5    the termination.”); James v. N.Y. Racing Ass’n, 
    233 F.3d 149
    ,
    6    156-57 (2d Cir. 2000) (“[E]vidence satisfying the minimal
    7    McDonnell Douglas prima facie case, coupled with evidence of
    8    falsity of the employer’s explanation, may or may not be
    9    sufficient to sustain a finding of [retaliation]; . . . the
    10   way to tell whether a plaintiff’s case is sufficient to
    11   sustain a verdict is to analyze the particular evidence to
    12   determine whether it reasonably supports an inference of the
    13   facts plaintiff must prove”);    Quinn v. Green Tree Credit
    14   Corp., 
    159 F.3d 759
    , 770 (2d Cir. 1998) (holding that a strong
    15   temporal connection between the plaintiff’s complaint and
    16   other circumstantial evidence is sufficient to raise an issue
    17   of fact with respect to pretext), abrogated in part on other
    18   grounds by Nat’l R.R. Passenger Corp. v. Morgan, 
    536 U.S. 101
    19   (2002).
    20       Based on the discrepancies between the EEOC statement and
    21   subsequent testimony, a reasonable juror could infer that the
    22   explanation given by the defendant was pretextual, and that,
    23   coupled with the temporal proximity between the complaint and
    24   the termination, the September 3 complaint was a but-for cause
    -28-
    1    of Kwan’s termination.   Viewing the evidence in the light most
    2    favorable to the plaintiff, as required on a motion for
    3    summary judgment, there is sufficient evidence to require
    4    denial of the summary judgment motion on the claims for
    5    retaliation.7
    6
    7                             II. COBRA Claim
    8         The plaintiff’s final claim is based on Andalex’s alleged
    9    failure to provide her with timely notice of her health
    10   insurance continuation coverage rights as required under
    11   COBRA.   The District Court dismissed Kwan’s COBRA claim
    12   because there was no evidence that the plaintiff suffered harm
    13   from her lack of coverage.    Because Kwan has made no showing
    14   of bad faith by Andalex or prejudice resulting from the lack
    15   of notice, the District Court did not abuse its discretion in
    16   dismissing Kwan’s claim for statutory penalties.
    17        We review the District Court’s determination that a
    18   plaintiff is not entitled to statutory penalties under 29
    19   U.S.C. § 1132(c)(1) for abuse of discretion.    See Demery v.
    20   Extebank Deferred Comp. Plan (B), 
    216 F.3d 283
    , 290 (2d Cir.
    21   2000).   COBRA permits a qualifying employee to continue to
    7
    Because the plaintiff’s claims survive under the
    Nassar “but-for” standard, we do not decide whether the NYSHRL
    claim is affected by Nassar, which by its terms dealt only
    with retaliation in violation of Title VII.
    -29-
    1    receive health benefits at the group rate even after the
    2    termination of her employment.    29 U.S.C. §§ 1161(a), 1163(2).
    3    The statute specifies that “the employer . . . must notify the
    4    [health plan] administrator . . . within 30 days” of the
    5    employee’s termination, 
    id. § 1166(a)(2),
    and the
    6    administrator must then notify the employee of her rights to
    7    continuing coverage within 14 days, 
    id. §§ 1166(a)(4),
    (c).
    8    Under ERISA, of which COBRA is a part, a plan administrator
    9    who fails to meet the COBRA notice requirements “may in the
    10   court’s discretion be personally liable to such participant or
    11   beneficiary in the amount of up to [$110]8 a day from the date
    12   of such failure or refusal . . . .”    
    id. § 1132(c)(1);
    see
    13   also Deckard v. Interstate Bakeries Corp. (In re Interstate
    14   Bakeries Corp.), 
    704 F.3d 528
    , 534-37 (8th Cir. 2013).9
    15        In assessing a claim for statutory penalties under ERISA,
    16   a district court should consider various factors, including
    17   “bad faith or intentional conduct on the part of the
    8
    The statute provides for a civil penalty of up to $100
    per day; however that amount has been increased to $110 per
    day. See Adjusted Civil Penalty Under Section 502(c)(1), 29
    C.F.R. § 2575.502c-1; De Nicola v. Adelphi Acad., No. 05 Civ.
    4231, 
    2006 WL 2844384
    , at *7 (E.D.N.Y. Sept. 29, 2006).
    9
    We note that the parties have not raised the issue of
    whether Kwan is barred from recovery against Andalex because
    statutory penalties are only available against the plan
    administrator. See 29 U.S.C. § 1132(c)(1). We therefore
    decline to address that issue.
    -30-
    1    administrator, the length of the delay, the number of requests
    2    made and documents withheld, and the existence of any
    3    prejudice to the participant or beneficiary.”    Devlin v.
    4    Empire Blue Cross & Blue Shield, 
    274 F.3d 76
    , 90 (2d Cir.
    5    2001) (quoting Pagovich v. Moskowitz, 
    865 F. Supp. 130
    , 137
    6    (S.D.N.Y. 1994) (collecting cases)) (internal quotation marks
    7    omitted); see also In re Interstate Bakeries Corp., 
    704 F.3d 8
       at 534; De Nicola, 
    2006 WL 2844384
    , at *7-10; Chambers v.
    9    European Am. Bank & Trust Co., 
    601 F. Supp. 630
    , 638-39
    10   (E.D.N.Y. 1985) (collecting cases) (“The weight of authority
    11   indicates that penalties are not imposed when a plaintiff has
    12   failed to demonstrate that his rights were harmed or otherwise
    13   prejudiced by the delay in his receipt of the information.”).
    14       Applying these factors, we conclude that the District
    15   Court did not abuse its discretion when it held that the
    16   plaintiff was not entitled to statutory penalties.    Kwan
    17   presented no evidence of bad faith or intentional misconduct
    18   by Paychex or Andalex.   See 
    Devlin, 274 F.3d at 90
    ; In re
    19   Interstate Bakeries 
    Corp., 704 F.3d at 537
    .
    20       Kwan has also failed to demonstrate prejudice resulting
    21   from the lack of coverage.    By the plaintiff’s own account,
    22   she incurred medical bills of only a few hundred dollars. Had
    23   she elected to receive coverage under COBRA, it is undisputed
    24   that she would have had to pay premiums in the range of
    -31-
    1    hundreds or thousands of dollars each month.   The plaintiff
    2    therefore suffered no monetary loss from her failure to obtain
    3    insurance coverage until she obtained new employment.     See
    4    Partridge v. HIP of Greater N.Y., No. 97 Civ. 0453, 
    2000 WL 5
       827299, at *6 (S.D.N.Y. June 26, 2000), aff’d, No. 00-7920,
    6    
    2001 WL 950682
    (2d Cir. Aug. 14, 2001) (Summary Order).     To
    7    the extent Kwan alleges that she would have sought healthcare
    8    had she had health insurance, her claim fails because she
    9    presented no evidence to support this allegation.    See In re
    10   Interstate Bakeries 
    Corp., 704 F.3d at 536
    .    Therefore, the
    11   District Court acted well within its discretion when it
    12   dismissed the claim for statutory penalties because there was
    13   no showing of bad faith and Kwan suffered no harm.10
    14                             CONCLUSION
    15        We have considered all of the arguments of the parties.
    16   To the extent not specifically addressed above, they are
    10
    Kwan was also not entitled to actual damages. The
    only damages that she could recover are based on the several
    hundred dollars of medical bills she allegedly incurred.
    However, “[t]o be eligible to collect the [unreimbursed
    medical bills], the plaintiff would need to pay the COBRA
    premium payments.” Rinaldo v. Grand Union Co., No. 89 Civ.
    3850, 
    1995 WL 116418
    , at *2 (E.D.N.Y. Mar. 8, 1995) (citing 29
    U.S.C. § 1162(2)(C)). “Where, as here, [the] plaintiff is in
    a better position not having exercised [her] rights under
    COBRA, there can be no actual damages.” Id.; see also Soliman
    v. Shark Inc., No. 00 Civ. 9049, 
    2004 WL 1672458
    , at *5
    (S.D.N.Y. July 27, 2004).
    -32-
    1   either moot or without merit.    For the reasons explained
    2   above, we AFFIRM the judgment of the District Court dismissing
    3   all claims, except we VACATE the judgment of the District
    4   Court dismissing the retaliation claims.    The case is REMANDED
    5   for further proceedings consistent with this opinion.
    -33-
    1   BARRINGTON D. PARKER, Circuit Judge, concurring in part and dissenting
    2   in part:
    3          I concur in the majority’s affirmance of the dismissal of
    4   Kwan’s gender and national origin discrimination, hostile work
    5   environment, and COBRA claims.  I would affirm the dismissal of
    6   her federal retaliation claim as well.  District Judge Katherine B.
    7   Forrest concluded after a thorough and careful review that “no
    8   rational juror could find for the plaintiff in this case after comparing
    9   the overwhelming facts in the record supportive of legitimate
    10   business reasons for plaintiff’s termination with what may only be
    11   characterized as cobbled together conduct allegedly supportive
    12   of . . . retaliation.”  In my view, she was correct.
    13          I will assume for the moment that Kwan established a prima
    14   facie case of retaliation, and that Andalex proffered legitimate,
    15   performance‐based reasons for her termination.  As the majority
    16   notes, at that point, Kwan was obligated to come forward with
    17   sufficient evidence on the basis of which a reasonable jury could find
    18   that Andalex’s performance‐based reasons were pretextual.  See
    19   Weinstock v. Columbia Univ., 224 F.3d 33, 42 (2d Cir. 2000).  In other
    20   words, evidence that would permit a reasonable jury to find that she
    21   engaged in a protected activity, and that the activity, as opposed to
    22   the reasons proffered by Andalex, led to her termination.  The bar is
    23   even higher in the wake of Nassar, as Kwan must now adduce facts
    24   sufficient to allow a reasonable trier of fact to find that retaliation
    25   was the “but for” cause of her termination.  Univ. Of Tx. Sw. Med.
    1
    1   Ctr. v. Nassar, 133 S. Ct. 2514, 2533 (2013).1  Kwan failed to carry this
    2   burden.
    3            The majority opinion hangs by a slender factual thread – that
    4   Kwan purports to have complained to Alex Silverman that she was
    5   being discriminated against, that she was fired three weeks later,
    6   and that her employer gave multiple reasons for her termination.
    7   Because more than one reason was offered, the majority concludes
    8   that Andalex’s reasons were necessarily pretextual.  The problem
    9   with this analysis is that it obscures the failure of proof on Kwan’s
    10   part that the myriad performance‐based reasons for her discharge
    11   were “mere pretext for actual [retaliation],” Weinstock, 224 F.3d at 42,
    12   and that this supposed retaliation was the “but for” cause of her
    13   termination, Nassar, 133 S. Ct. at 2533.
    14            Even accepting, for the purposes of argument, that Kwan has
    15   established that Andalex offered differing and thus apparently
    16   pretextual explanations for her termination, summary judgment
    17   would still be appropriate.  As we explained in Schnabel v. Abramson,
    18   even where a plaintiff has demonstrated pretext, rather than simply
    19   applying a per se rule precluding summary judgment for the
    20   defendant, we must instead employ a “case‐by‐case approach” and
    1
    The “but for” causation standard would apply to Kwan’s Title VII and NYSHRL
    claims, but not to her retaliation claims under the NYCHRL.  See Mihalik v. Credit Agricole
    Cheuvreux N. Am., Inc., 715 F.3d 102, 116 (2d Cir. 2013) (explaining that under the NYCHRL
    “summary judgment is appropriate only if the plaintiff cannot show that retailation played
    any  part  in  the  employer’s  decision.”).    I  decline  to  address  Kwan’s  claims  under  the
    NYCHRL,  because  in  the  absence  of  a  viable  federal  claim,  I  would  decline  to  exercise
    supplemental jurisdiction over any remaining state or city law claims.  28 U.S.C. § 1367.
    2
    1   “examin[e] the entire record to determine whether the plaintiff could
    2   satisfy h[er] ‘ultimate burden of persuading the trier of fact that the
    3   defendant intentionally discriminated against the plaintiff.’”  232
    4   F.3d 83, 90 (2d Cir. 2000) (quoting Reeves v. Sanderson Plumbing
    5   Prods., Inc., 530 U.S. 133, 143 (2000) (internal quotation marks
    6   omitted)).  While Schnabel dealt with an age discrimination claim,
    7   this approach applies to retaliation claims as well.  In conducting
    8   this “case‐by‐case” analysis, “[t]he relevant factors . . . ‘include the
    9   strength of the plaintiff’s prima facie case, the probative value of the
    10   proof that the employer’s explanation is false, and any other
    11   evidence that supports [or undermines] the employer’s case.’”  James
    12   v. N.Y. Racing Ass’n, 233 F.3d 149, 156 (2d Cir. 2000) (third alteration
    13   in original) (quoting Reeves, 530 U.S. at 148‐49).
    14         First, Kwan’s prima facie case was particularly weak.  To
    15   establish a prima facie case of retaliation under Title VII, she was
    16   obligated to demonstrate that: (1) she was engaged in an activity
    17   protected under Title VII; (2) her employer was aware of her
    18   participation in the protected activity; (3) the employer took adverse
    19   action against her; and (4) a causal connection existed between the
    20   protected activity and the adverse action.  See Gordon v. New York
    21   City Bd. of Educ., 232 F.3d 111, 116 (2d Cir. 2000) (quoting Cosgrove v.
    22   Sears, Roebuck & Co., 9 F.3d 1033, 1039 (2d Cir.1993)).
    23         Kwan addressed the knowledge and causation prongs in the
    24   most minimal way possible, relying exclusively on the legal fiction
    25   of general corporate knowledge and on a temporal proximity
    26   between her complaint and her discharge.  Notably, she failed to
    3
    1   even allege, much less proffer evidence after taking extensive
    2   discovery, that the complaint she purportedly made to Alex
    3   Silverman was actually communicated to or known by the
    4   executives who terminated her, Andrew Silverman and Gregory
    5   Marks.  This critical factual omission is telling.
    6           Moreover, the probative value of her proof of pretext was
    7   minimal.  As discussed below, Andalex consistently relied on the
    8   same facts and events justifying Kwan’s termination at each stage of
    9   the proceedings.  There is no evidence that Andalex shifted its
    10   position for strategic reasons because, for example, new evidence
    11   undermined a prior asserted justification, see Carlton v. Mystic
    12   Transp., Inc., 202 F.3d 129, 137 (2d Cir. 2000); EEOC v. Ethan Allen, 44
    13   F.3d 116, 120 (2d Cir. 1994).  To the extent its position has shifted at
    14   all (and I would find, for the reasons discussed below, that it has
    15   not), that shift merely reflected a change in the description it applied
    16   to a consistent set of facts.
    17          In any event, Andalex presented ample evidence of legitimate,
    18   non‐retaliatory reasons for its termination of Kwan.  Andalex
    19   established that, consistent with their shift in business strategy,
    20   another employee who held a similar position, but also lacked the
    21   skills and experiences Andalex was seeking, was terminated three
    22   days before Kwan.  In addition, Andalex  demonstrated that Kwan
    23   was replaced by a woman with the Spanish language skills that
    24   Kwan lacked.
    4
    1         In addition, Andalex documented a host of performance based
    2   reasons why Kwan was fired.  For example, in December 2007, in
    3   connection with a casino acquisition project in Argentina, Marks
    4   asked Kwan to prepare a financial model over the weekend so that it
    5   could be checked Monday morning in preparation for a business trip
    6   that evening.  Kwan avoided working over the weekend and
    7   claimed that she needed help translating the Spanish‐language
    8   documents.  Although another employee, fluent in Spanish, offered
    9   to help Kwan complete the work on Sunday, she declined.  Kwan
    10   began work on the model on Monday morning, and was unable to
    11   complete the assignment in a timely fashion, forcing the executives
    12   to travel without the model.
    13         In October 2007, Kwan was asked to update a financial model
    14   for a pending deal by adding and removing certain projected
    15   acquisitions.  Marks found numerous errors in Kwan’s work product
    16   and was forced to assign the project to a more junior analyst to be
    17   completed properly.  Kwan does not deny that the incident
    18   occurred, but only denies that she was ever told of this incident.
    19         In September 2008, Marks asked Kwan to prepare a financial
    20   projection for a deal involving the acquisition of a chain of Mexican
    21   casinos.  Kwan made errors in the model that led to grossly
    22   overstated losses.  After a potential investor noticed the mistake and
    23   contacted Andrew Silverman to ask why Andalex was
    24   recommending an investment that was projected to have a
    25   significant loss, Marks and another employee were forced to redo
    26   Kwan’s work and to suffer the obvious embarrassment to the
    5
    1   company’s reputation.  In response, Kwan denies that she was ever
    2   told she had made “errors,” and argues that Marks and the other
    3   employee merely were “simplifying” the formulae, rather than
    4   redoing her work.
    5         In his deposition, Andrew Silverman noted that he received
    6   feedback from other employees that Kwan had conducted herself in
    7   an unprofessional manner during several business meetings,
    8   including inappropriately taking photos of Marks on two occasions.
    9   Further, at the end of her employment Kwan was taking long
    10   lunches and leaving the office early even when work remained
    11   unfinished.  As a result, Marks required Kwan to let him know
    12   before she left so that he could make sure there was no additional
    13   work that needed to be completed, but she regularly failed to do so.
    14   On the day before her termination, Marks observed Kwan leaving
    15   the office around 5:00 p.m even though she had a looming deadline.
    16         Kwan denies taking long lunches, and provides a different
    17   explanation for leaving early the day before her termination and
    18   avers  that she was a competent employee.  However, her subjective
    19   disagreement with her employer’s assessment of her performance is
    20   not sufficient to demonstrate retaliatory intent and defeat summary
    21   judgement.  Ricks v. Conde Nast Publ’ns, 6 F. App’x 74, 78 (2d Cir.
    22   2001) (summary order); see also Stern v. Trustees of Columbia Univ. in
    23   City of New York, 131 F.3d 305, 315 (2d Cir. 1997) (“‘This court does
    24   not sit as a super‐personnel department that reexamines an entity’s
    25   business decisions.’” (quoting Dale v. Chicago Tribune Co., 797 F.2d
    26   458, 464 (7th Cir. 1986)).  In any event, in light of this abundance of
    6
    1   largely unrefuted evidence of poor performance, no reasonable trier
    2   of fact could conclude that retaliation was the “but for “reason for
    3   Kwan’s termination.
    4          But we need not even reach the foregoing analysis, however,
    5   as I would find that Kwan has neither demonstrated that Andalex
    6   shifted positions, nor, as a result, pretext.  The majority finds that
    7   she has done so by characterizing Andalex’s position as shifting
    8   between its Position Statement in the Equal Employment
    9   Opportunity Commission (“EEOC”) proceedings and this lawsuit.
    10   As our precedent recognizes, however, it is not uncommon for an
    11   employer to have multiple reasons for terminating an employee, and
    12   we have held that where the employer offers “variations . . . on the
    13   same theme rather than separate inconsistent justifications,” there is
    14   not sufficient evidence of pretext to preclude the entry of summary
    15   judgment.  Roge v. NYP Holdings, Inc., 257 F.3d 164, 170 (2d Cir.
    16   2001); see also Timothy v. Our Lady of Mercy Med. Ctr., 233 F. App’x 17,
    17   20 (2d Cir. 2007).
    18          In Roge, after the employer cited, among other things, the lack
    19   of work for the plaintiff‐employee and its own business
    20   restructuring as reasons for the employee’s termination, the
    21   employee argued that those two reasons were inconsistent and thus
    22   pretextual.  257 F.3d at 169‐70.  We disagreed, finding that the
    23   business restructuring was motivated by the lack of work, and thus
    24   that these two explanations were “variations . . . on the same
    25   theme.”  Id. at 170.  Similarly, in Timothy, we found that the
    26   employer’s various and shifting justifications for an employee’s
    7
    1   repeated reassignments were not pretextual because they “share[d] a
    2   consistent theme of a[n employer] facing the double bind of a severe
    3   labor shortage and desperate financial straits that is trying to deal
    4   with this terrible situation through reorganization and
    5   reassignments.”  233 F. App’x at 20.
    6         Rather than “inconsistent explanations,” as the majority
    7   asserts, Andalex has offered complementary justifications for
    8   Kwan’s discharge: a shift in the company’s business focus as well as
    9   her poor performance – that are part of the same theme and which
    10   support her termination.  These rationales, and the key facts
    11   supporting them, are consistently reflected in Andalex’s
    12   submissions.
    13         In a pre‐litigation letter, Andalex relied not only on the fact
    14   that its “business shifted,” but also on Kwan’s poor performance to
    15   justify her termination.  Andalex explained that as a result of the
    16   shift in business focus Kwan’s “skill set became increasingly
    17   obsolete,” and that “[Kwan] repeatedly took long lunches, arrived to
    18   the office late, left early, and generally made little effort to make
    19   herself valuable to the company as its business focus changed.”
    20         Similarly, in Andalex’s Position Statement before the EEOC, it
    21   explained that its “business changed dramatically,” that “[Kwan’s]
    22   skill set no longer matched the needs” of the company, and that “she
    23   had failed and had been unable to make the transition to the foreign
    24   hospitality and gaming aspect of the business operation,” as
    25   evidenced by Andrew Silverman’s recollection of “several instances
    8
    1   in which [her] work product contained significant errors, which in at
    2   least one case adversely affected a transaction being negotiated with
    3   a global financial institution.”  The EEOC Position Statement also
    4   recounted the instances where Kwan had inappropriately
    5   photographed Marks during business meetings, as well as her “long
    6   lunches” and penchant for “leaving the office early” in violation of
    7   Marks’ requirement that he first check in with him, including the
    8   specific instance on the day before she was terminated.
    9         The majority’s narrow focus on a single answer Marks gave in
    10   his deposition, disputing that Kwan was fired due to the business
    11   shift, ignores the other facts that Marks relied upon.  Like both
    12   Andalex’s pre‐litigation letter and EEOC Position Statement,
    13   Marks’s deposition testimony described a number of specific
    14   projects in which Kwan had performed poorly, both in the quality of
    15   her work, and her unwillingness or inability to complete her work in
    16   a timely fashion.  The fact that in one answer Marks characterized
    17   these events as strictly performance problems does not change the
    18   reality that Andalex and its executives have advanced the same facts
    19   justifying Kwan’s termination throughout these proceedings.
    20         In its summary judgment brief, Andalex also relied upon these
    21   same facts to support its argument that the combination of the
    22   company’s shifting business focus and Kwan’s poor performance
    23   justified her termination.  In the brief, Andalex explained that the
    24   decision to terminate Kwan was “a culmination of ongoing issues
    25   that were brought to [its] attention by a number of people regarding
    26   the quality and accuracy of Kwan’s work product, the level of her
    9
    1   performance, and her attitude.”  The brief reviewed the instances
    2   where Kwan’s work was deficient or late to the detriment of the
    3   company, and where she resisted working the hours necessary to
    4   finish her work before deadlines, or left the office early despite
    5   pressing responsibilities.
    6         Further, there is no evidence that Andalex ever altered its
    7   rationale because new evidence undermined a previously asserted
    8   justification for her discharge, see Carlton, 202 F.3d at 137, and Ethan
    9   Allen, 44 F.3d at 120, nor does the record establish that the allegedly
    10   shifting reasons Andalex has asserted are in fact contradictory.
    11   Rather, the shift in business focus and Kwan’s poor performance are
    12   complementary — indeed the shift in focus may in fact be a cause of
    13   at least some of Kwan’s performance problems.  Therefore, to the
    14   extent one or the other is more heavily emphasized at times, that
    15   does not mean that they are not part of a consistent theme.
    16   Consequently, Kwan failed to demonstrate that Andalex shifted its
    17   positions, let alone that such a shift rendered its proffered, legitimate
    18   reasons for her termination pretextual.
    19         The only remaining evidence of pretext offered by Kwan is the
    20   temporal proximity of her alleged complaint and her termination.
    21   We have, however, repeatedly held that temporal proximity alone is
    22   insufficient as a matter of law to defeat summary judgment.  See, e.g.,
    23   El Sayed v. Hilton Hotels Corp., 627 F.3d 931, 933 (2d Cir. 2010)
    24   (affirming district court’s grant of summary judgment to defendant
    25   where plaintiff relied only upon temporal proximity and made no
    26   showing of pretext).  Whatever modest probative value temporal
    10
    1   proximity might have in this case is washed away by the facts that
    2   Plaintiff did not offer any evidence to suggest that the decision‐
    3   makers who fired her knew about the complaints she allegedly
    4   made and that Plaintiff did not produce any evidence to undermine
    5   Andalex’s position that her performance was demonstrably poor
    6   and incompatible with its shift in business focus.
    7
    8                              CONCLUSION
    I would affirm the judgment of the district court in its entirety.
    11
    

Document Info

Docket Number: 18-2621

Citation Numbers: 737 F.3d 834

Filed Date: 12/16/2013

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (33)

Lore v. City of Syracuse , 670 F.3d 127 ( 2012 )

Gail Greenidge and Geary Greenidge v. Allstate Insurance ... , 446 F.3d 356 ( 2006 )

lynn-gorman-bakos-and-rodney-bakos-plaintiffs-appellants-cross-appellees , 252 F.3d 545 ( 2001 )

Elizabeth Gordon v. New York City Board of Education , 232 F.3d 111 ( 2000 )

Holcomb v. Iona College , 521 F.3d 130 ( 2008 )

Robert Roge v. Nyp Holdings, Inc. , 257 F.3d 164 ( 2001 )

john-reeves-v-johnson-controls-world-services-inc-joel-russell , 140 F.3d 144 ( 1998 )

thomas-r-guilbert-v-charles-b-gardner-jr-charles-b-gardner-iii , 480 F.3d 140 ( 2007 )

patrick-demery-kevin-hennessy-john-majkowski-deborah-mcelroy-ronald , 216 F.3d 283 ( 2000 )

Charles R. Carlton v. Mystic Transportation, Inc., Mystic ... , 202 F.3d 129 ( 2000 )

Syracuse Broadcasting Corporation v. Samuel I. Newhouse, ... , 236 F.2d 522 ( 1956 )

El Sayed v. Hilton Hotels Corp. , 627 F.3d 931 ( 2010 )

United States v. Brennan , 650 F.3d 65 ( 2011 )

Donna S. Jute v. Hamilton Sundstrand Corp., Docket No. 04-... , 420 F.3d 166 ( 2005 )

Shelley Weinstock v. Columbia University , 224 F.3d 33 ( 2000 )

Jeffreys v. The City of New York , 426 F.3d 549 ( 2005 )

Joann S. Reed, Plaintiff-Appellee-Cross-Appellant v. A.W. ... , 95 F.3d 1170 ( 1996 )

Irwin Stern v. Trustees of Columbia University in the City ... , 131 F.3d 305 ( 1997 )

Stephanie J. QUINN, Plaintiff-Appellant, v. GREEN TREE ... , 159 F.3d 759 ( 1998 )

Dennis James v. New York Racing Association, and New York ... , 233 F.3d 149 ( 2000 )

View All Authorities »