Desmond Maynard v. VI Comm Labor , 675 F.3d 225 ( 2012 )


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  •                                      PRECEDENTIAL
    UNITED STATES COURT OF APPEALS
    FOR THE THIRD CIRCUIT
    _____________
    No. 10-3476
    _____________
    DESMOND L. MAYNARD,
    Appellant
    v.
    CARMELO RIVERA,
    COMMISSIONER OF THE VIRGINS ISLANDS
    DEPARTMENT OF LABOR;
    CHERYL MARTIN-LIBURD
    ______________
    APPEAL FROM THE DISTRICT COURT OF THE VIRGIN
    ISLANDS – APPELLATE DIVISION
    (D.C. Civil No. 05-cv-00171)
    Chief Judge: Honorable Curtis V. Gómez
    District Judge: Honorable Raymond L. Finch
    Superior Court Judge: Honorable Patricia D. Steele
    ______________
    Argued December 5, 2011
    ______________
    Before: FISHER, GREENAWAY, JR., and ROTH, Circuit
    Judges.
    (Opinion Filed: April 2, 2012)
    Shawn E. Maynard-Hahnfeld, Esq. (argued)
    Law Offices of Desmond L. Maynard
    P.O. Box 8388
    St. Thomas, VI 00801
    Counsel for Appellant Desmond Maynard
    Tina Gillespie La Borde, Esq. (argued)
    Legal Services of the Virgin Islands, Inc.
    1832 Kongens Gade
    St. Thomas, VI 00802
    Counsel for Appellee Cheryl Martin-Liburd
    ______________
    OPINION
    ______________
    GREENAWAY, JR., Circuit Judge.
    This appeal requires us to determine whether the
    individual needs of an employee can justify noncompliance
    with an employer’s reasonable administrative order. The
    Virgin Islands Wrongful Discharge Act (the “WDA”) permits
    the termination of an employee “who wilfully and
    intentionally disobeys reasonable and lawful rules, orders,
    and instructions of the employer.” V.I. Code Ann. tit. 24, §
    76(a)(4). Here, in lieu of providing his employees with a
    paycheck, Appellant Desmond Maynard (“Maynard”) paid
    his employees in cash, requiring that they endorse an
    unsigned paycheck as a receipt of payment. After receiving
    cash remuneration one week in September 1996, Appellee
    2
    Cheryl Martin-Liburd (“Martin-Liburd”), an employee of
    Maynard’s, refused to endorse the paycheck presented to her
    as a receipt for Maynard. Her refusal led Maynard to fire her
    for noncompliance. At a hearing before the Virgin Islands
    Department of Labor (“DOL”), Martin-Liburd testified that
    she needed a signed paycheck to apply for and receive
    government financial assistance. She had never shared this
    information with Maynard before the hearing.
    The Appellate Division of the District Court held that,
    given Martin-Liburd’s need for written verification of her
    income, Maynard’s order was unreasonable and that Martin-
    Liburd’s resulting termination was in violation of the WDA.
    The Appellate Division also awarded Martin-Liburd back
    pay.    We hold that the Appellate Division erred by
    considering Martin-Liburd’s individual needs when
    determining the reasonableness of Maynard’s order.
    Maynard’s directive was an archetypal administrative order
    for which Martin-Liburd’s compliance was not dependent on
    her wants or desires. We will reverse the Appellate
    Division’s July 19, 2010 Order.
    I.
    Maynard operated a legal practice in the Virgin
    Islands—the Law Offices of Desmond L. Maynard. The firm
    had several employees. On each pay day, which occurred on
    Mondays, Maynard would provide his employees with a
    paycheck. Employees would typically spend their one hour
    lunch break travelling to and from a local bank to cash their
    paychecks. Based on the proximity of the bank, coupled with
    long lines, this process often caused employees to exceed
    3
    their allotted one hour break for lunch. 1
    Faced with complaints from his employees about time
    expended going to the bank and his desire to decrease
    unproductive time spent by his employees, Maynard decided
    to alter the manner in which he paid his employees. He began
    paying his employees in cash, whenever possible, 2 and then
    either simultaneously or soon thereafter handing his
    employees an unsigned paycheck, which they endorsed as a
    receipt of payment.
    In March 1995, Martin-Liburd commenced
    employment as a legal secretary at Maynard’s firm. When
    she began work there, he had already implemented the cash
    payment policy. On many occasions, Martin-Liburd was paid
    in cash and endorsed the unsigned paycheck as written proof
    of payment. The exchange of cash for an unsigned paycheck
    was a regular occurrence.
    On September 30, 1996, Martin-Liburd was once again
    paid in cash. That same day, Martin-Liburd was presented
    1
    The facts underlying this appeal arose in the mid-
    1990s. At that time, lines were unavoidable if a person
    sought to conduct any business at the bank, as communication
    with a bank teller was necessary to facilitate financial
    transactions. Modern advancements in technology now
    permit a person to transact a plethora of bank-related business
    either online or at an automated teller machine, rendering the
    problem Maynard’s employees faced a historical relic.
    2
    Maynard made payroll disbursements in cash
    whenever he had cash on hand at the office.
    4
    with a paycheck not signed by Maynard, the payor, and asked
    to endorse the paycheck and return it to the office manager.
    Martin-Liburd refused. Maynard approached Martin-Liburd
    to discuss her refusal to sign the paycheck. Martin-Liburd
    replied that the paycheck was invalid without Maynard’s
    signature. Maynard persisted that the paycheck functioned
    merely as a receipt.
    On October 1, 1996, Maynard again approached
    Martin-Liburd and asked her once more to endorse the
    paycheck, as requested. Martin-Liburd again refused. In
    response, Maynard informed her that she would be terminated
    if she did not comply. After a verbal disagreement between
    the two, Martin-Liburd left the building. That day was
    Martin-Liburd’s last at Maynard’s firm.
    Following her discharge, Martin-Liburd filed a
    complaint against Maynard with the DOL, alleging that she
    was wrongfully discharged in violation of the WDA. V.I.
    Code Ann. tit. 24, §§ 76-79. At the DOL hearing, Martin-
    Liburd stated, for the first time, that she needed a signed
    paycheck from Maynard so that she could apply for and
    receive financial assistance from the Women, Infants, and
    Children Program (“WIC”), operating under the Virgin
    Islands Department of Health, and food stamps. 3 Martin-
    Liburd contended that she was ineligible for WIC support
    without verification of her income. It is unclear from the
    testimony,    however,     whether     Martin-Liburd   ever
    communicated to Maynard that she desired a signed copy of
    3
    The parties focus solely on Martin-Liburd’s
    eligibility for WIC financial assistance. Going forward, so
    shall we.
    5
    the paycheck to submit to WIC. 4 Nevertheless, the WIC
    certification form introduced at the hearing indicates that
    proof of income could be established through a number of
    means, including: (1) an unemployment check; (2) paycheck
    stubs for all working members of the household; or (3) the
    most recent W2 form. Martin-Liburd testified that she never
    provided Maynard or his office manager with a copy of this
    form.
    On February 19, 1997, Carmelo Rivera, the DOL
    Commissioner, found that Martin-Liburd was wrongfully
    discharged and awarded her back pay. Maynard filed a
    petition for a writ of review with the Superior Court of the
    Virgin Islands, pursuant to V.I. Code Ann. tit. 5, § 1421. On
    August 23, 2005, the Superior Court affirmed the DOL’s
    decision. The Superior Court held that Maynard’s order was
    unreasonable because it denied Martin-Liburd proof of her
    income necessary to apply for and receive WIC assistance,
    rendering her termination in violation of the WDA. Maynard
    appealed to the District Court for the Virgin Islands,
    Appellate Division (the “Appellate Division”). 5
    4
    Martin-Liburd repeatedly testified that she informed
    Maynard and his office manager that a signed paycheck was
    necessary so that she could “take care of [her] business.”
    (App. 43, 45.)
    5
    Had Maynard appealed the Superior Court’s decision
    after January 29, 2007, the appeal would have been filed with
    the Supreme Court of the Virgin Islands, which assumed
    appellate jurisdiction from the Appellate Division of the
    District Court as of that date. See Hypolite v. People of the
    6
    On July 19, 2010, the Appellate Division concluded
    that “reasonable minds could disagree as to whether
    Maynard’s order to Martin-Liburd was reasonable” under the
    WDA. Maynard v. Rivera, No. 2005/171, 
    2010 WL 2851616
    , at *3 (D.V.I. July 19, 2010).             Given this
    disagreement, the Appellate Division held that the deferential
    standard of review applicable to evidentiary findings by the
    DOL did not permit reversal of the Superior Court’s decision.
    Id. at *4. The Appellate Division also affirmed the award of
    back                   pay.                                Id.
    In dissent, Chief Judge Gómez argued that the majority
    created a “new wrongful discharge standard” in which the
    needs of the employee governed the determination of whether
    an employer’s order was reasonable. Id. at *4 (Gómez, C.J.,
    dissenting). Chief Judge Gómez argued that Maynard’s order
    was a classic administrative order, which courts uniformly
    have agreed are reasonable. Id. at *5.
    II.     AND STANDARD OF REVIEW
    The Superior Court had appellate jurisdiction to review
    the DOL’s findings under V.I. Code Ann. tit. 5, § 1421. The
    Appellate Division exercised appellate jurisdiction over the
    Superior Court’s order, pursuant to 48 U.S.C. § 1613a(a). We
    have jurisdiction to review the Appellate Division’s Order,
    pursuant to 48 U.S.C. § 1613a(c).
    In reviewing the Appellate Division’s Order, we
    employ the same standard of review as that applied by the
    Superior Court, the first tribunal to review the DOL’s
    V.I., No. 2007-135, 
    2009 WL 152319
    , at *2 (V.I. Jan. 21,
    2009) (per curiam).
    7
    decision. Tyler v. Armstrong, 
    365 F.3d 204
    , 208 (3d Cir.
    2004). The Superior Court reviewed the DOL’s factual
    findings under the substantial evidence standard. V.I. Code
    Ann. tit. 24, § 70(b). We, too, employ this standard of review
    as to the Appellate Division’s factual determinations,
    inquiring whether there existed “relevant evidence as a
    reasonable mind might accept as adequate to support a
    conclusion.” Soubik v. Dir., Office of Workers’ Comp.
    Programs, 
    366 F.3d 226
    , 233 (3d Cir. 2004). As with other
    legal inquiries, the Appellate Division’s interpretation of the
    WDA is reviewed de novo. See Bryan v. Ponce, No. 2008-
    004, 
    2009 WL 586733
    , at *2 (V.I. Mar. 6, 2009).
    III.
    The WDA provides that an employer can lawfully fire
    an employee for one of nine enumerated reasons. V.I. Code
    Ann. tit. 24, § 76(a). As a result, the WDA amounts to a
    “statutory abrogation of the common law rule of at-will
    employment applicable in the Virgin Islands.” Kretzer v.
    Hess Oil V.I. Corp., 
    218 F. Supp. 2d 724
    , 728 (D.V.I. 2002).
    A presumption exists “that an employee has been wrongfully
    discharged if discharged for any reason other than those listed
    in Section 76(a).” Gonzalez v. AMR, 
    549 F.3d 219
    , 222 (3d
    Cir. 2008) (citation omitted); see also V.I. Code Ann. tit. 24,
    § 76(c). While an employer is prohibited from firing an
    employee for any reason not listed, the WDA “cover[s] all or
    almost all legitimate reasons for discharge.” St. Thomas–St.
    John Hotel & Tourism Ass’n v. Gov’t of the U.S. V.I., 
    218 F.3d 232
    , 244 (3d Cir. 2000).
    At issue in this appeal is the fourth justification that
    permits the termination of an employee “who wilfully and
    intentionally disobeys reasonable and lawful rules, orders,
    8
    and instructions of the employer.” 6 V.I. Code Ann. tit. 24, §
    6
    In full, the WDA permits the termination of any
    employee:
    (1) who engages in a business
    which conflicts with his duties to
    his employer or renders him a
    rival of his employer;
    (2) whose insolent or offensive
    conduct toward a customer of the
    employer injures the employer's
    business;
    (3) whose use of intoxicants or
    controlled substances interferes
    with the proper discharge of his
    duties;
    (4) who wilfully and intentionally
    disobeys reasonable and lawful
    rules, orders, and instructions of
    the employer; provided, however,
    the employer shall not bar an
    employee from patronizing the
    employer's business after the
    employee's working hours are
    completed;
    (5) who performs his work
    assignments in a negligent
    manner;
    9
    76(a)(4).
    A.     Analytical Framework
    Before we determine whether Martin-Liburd’s
    termination was in violation of the WDA, we must first
    address the analytical framework governing her claim.
    The parties assert that the Supreme Court’s three-
    prong test for evaluating federal employment discrimination
    claims, established in McDonnell Douglas Corp. v. Green,
    
    411 U.S. 792
     (1973), applies with equal force to claims
    brought under the WDA, a territorial law. As support, the
    parties cite to Rajbahadoorsingh v. Chase Manhattan Bank,
    (6) whose continuous absences
    from his place of employment
    affect the interests of his
    employer;
    (7) who is incompetent or
    inefficient, thereby impairing his
    usefulness to his employer;
    (8) who is dishonest; or
    (9) whose conduct is such that it
    leads to the refusal, reluctance or
    inability of other employees to
    work with him.
    V.I. Code Ann. tit. 24, § 76(a)(1)-(a)(9).
    10
    NA, 
    168 F. Supp. 2d 496
     (D.V.I. 2001), in which the district
    court first applied the McDonnell Douglas framework to the
    WDA. 
    Id. at 503-05
    . In that case, the district court reasoned
    that the McDonnell Douglas test was applicable because the
    WDA was borne out of the same congressional intent
    underlying federal employment discrimination statutes. 
    Id.
    Under the modified McDonnell Douglas burden-
    shifting framework that the district court promulgated, a
    plaintiff must first establish a prima facie case of wrongful
    discharge. This requires a showing that: “(1) he was an
    employee; (2) of a covered employer; (3) he was discharged;
    and (4) the discharge was wrongful.” 
    Id. at 504-05
    . The
    employer then bears the burden of production “to articulate
    some legitimate, statutorily-approved reason for the plaintiff’s
    discharge.” 
    Id. at 505
     (citation omitted). “Finally, after the
    employer has offered one or more of the statutorily-approved
    reasons for its actions, the burden of production under the
    third and final prong shifts back to the plaintiff to show, by a
    preponderance of the evidence, that the proffered reason is
    pretextual.” 
    Id.
    As we have noted, with the creation of the Superior
    Court of the Virgin Islands (formerly the Territorial Court),
    the district court has long been divested of original
    jurisdiction over matters arising purely under territorial law.
    Parrott v. Gov’t of the V.I., 
    230 F.3d 615
    , 620 (3d Cir. 2000).
    An inexorable consequence of divestment was the district
    court’s inability to continue contributing to the development
    of Virgin Islands local law. Edwards v. HOVENSA, LLC, 
    497 F.3d 355
    , 358-59 (3d Cir. 2007). With the establishment of
    the Supreme Court of the Virgin Islands, the final say on
    territorial law now rests with the Virgin Islands’ highest
    11
    court. 7 Pichardo v. V.I. Comm’r of Labor, 
    613 F.3d 87
    , 94
    (3d Cir. 2010).
    When Rajbahadoorsingh was decided, it was
    understandably impossible for the district court to look to
    guidance from the Supreme Court of the Virgin Islands—a
    court not yet in existence—to determine what analytical
    framework to apply to claims brought under the WDA.
    Although its jurisprudence is nascent, the Supreme Court of
    the Virgin Islands has yet to speak on this issue. While we
    are without guidance from the highest court, we can “garner
    assistance from the decisions of the state’s intermediate
    appellate courts in predicting how the state’s highest court
    would rule.” Mosley v. Wilson, 
    102 F.3d 85
    , 92 (3d Cir.
    1996) (citations omitted). Of course, that, too, is another
    impossibility, for the Virgin Islands has no intermediate
    territorial appellate court. We have recognized that in such
    situations the decisions of the Superior Court of the Virgin
    Islands can be used as a gauge for ascertaining state law.
    Edwards, 
    497 F.3d at 361
    . And the Superior Court has cited
    Rajbahadoorsingh and applied the McDonnell Douglas
    framework to claims brought under the WDA. See, e.g.,
    Fenton v. C & C Constr. & Maint., Inc., No. SX-96-CV-791,
    
    2007 WL 1202867
    , at *2-4 (V.I. Super. Ct. Apr. 4, 2007).
    Tasked with predicting what analytical framework the
    Supreme Court of the Virgin Islands would apply to a
    7
    The Supreme Court of the Virgin Islands’ ultimate
    authority to adjudicate purely local civil matters is subject to
    this Court’s authority, for a period of fifteen years following
    the Supreme Court’s creation, to review all final decisions by
    writ of certiorari. See 
    48 U.S.C. § 1613
    .
    12
    wrongful discharge claim, Edwards, 
    497 F.3d at
    361-62 n.3,
    we question the justification for the approach taken in
    Rajbahadoorsingh. In Rajbahadoorsingh, the district court
    attempted to draw a parallel between the legislative intent
    underlying federal employment discrimination statutes and
    the WDA. 
    168 F. Supp. 2d at 503-04
    . Although the district
    court quoted from McDonnell Douglas’s discussion of
    congressional intent leading to the passage of Title VII, the
    district court provided no analogous discussion for the WDA.
    Absent any indication as to the Virgin Islands legislature’s
    perceived goals in promulgating the WDA, the
    Rajbahadoorsingh court’s attempted parallel falls short. 8
    We also cannot find support for the Rajbahadoorsingh
    court’s conclusion that the McDonnell Douglas framework
    applies because both Title VII and the WDA share “the
    practical purpose of bring[ing] the litigants and the court
    expeditiously and fairly to th[e] ultimate question.”
    Rajbahadoorsingh, 
    168 F. Supp. 2d at 504
     (internal quotation
    marks and citation omitted). While this purpose is certainly
    laudatory, it serves as an imprecise means to justify importing
    a legal test from a distinct sphere of employment litigation.
    More importantly, considerations of fairness and efficiency
    are the cornerstones of civil litigation in general and are not
    exclusive to employment matters. See Grider v. Keystone
    Health Plan Cent., Inc., 
    580 F.3d 119
    , 123 (3d Cir. 2009).
    Although     we   have    reservations   regarding   the
    8
    This Court’s diligent research has failed to disclose
    any legislative history to support the Rajbahadoorsingh
    court’s parallel to federal employment discrimination
    legislation.
    13
    application of the McDonnell Douglas analytical framework
    to WDA claims, we need not resolve the issue here. Our
    inquiry remains the same regardless of whether or not we
    apply the framework. The parties do not dispute that Martin-
    Liburd has established her prima facie case of wrongful
    discharge, as required by the first prong. Moreover, Martin-
    Liburd has alleged no facts to support a finding of pretext in
    accordance with the third prong. Indeed, the parties devote
    their arguments solely to the second prong of the McDonnell
    Douglas test—whether Maynard terminated Martin-Liburd
    for failing to follow a reasonable order. See V.I. Code Ann.
    tit. 24, § 76(a)(4). We turn now to that question. 9
    B.      Reasonableness of Maynard’s Order
    At the heart of this appeal lies an issue that has long
    been the subject of academic debate: the proper balance
    between the exercise of employer authority and the protection
    of employee rights. The debate is one that divided the
    Appellate Division. Placing emphasis on its seemingly
    deferential standard of review, the majority agreed with the
    Superior Court that Martin-Liburd’s need for written
    verification of her income rendered unreasonable Maynard’s
    order directing her to endorse the unsigned paycheck.
    Maynard v. Rivera, No. 2005/171, 
    2010 WL 2851616
    , at *3-4
    (D.V.I. July 19, 2010). The dissent disagreed with what it
    characterized as a “new wrongful discharge standard” that
    9
    In its majority opinion, the Appellate Division
    omitted any reference to, and did not apply, the McDonnell
    Douglas burden-shifting test. Given that our inquiry is
    unaffected by the application of the test, we will not address
    this omission.
    14
    placed improper emphasis on the personal needs of
    employees when analyzing the reasonableness of an
    employer’s order. Id. at *4-7 (Gómez, C.J., dissenting).
    The WDA provision at issue permits the employer to
    terminate an employee “who wilfully and intentionally
    disobeys reasonable and lawful rules, orders, and instructions
    of the employer.” V.I. Code Ann. tit. 24, § 76(a)(4). Our
    inquiry into this provision focuses on the term
    “reasonableness.”    The question before us is whether
    Maynard’s order directing Martin-Liburd to endorse an
    unsigned paycheck as a receipt of payment was reasonable.
    As a matter of policy, courts have long been loath to
    interfere in the general day-to-day operations of a business.10
    Indeed, it would be improvident for courts to regulate the
    permissible manner in which an employer may choose to
    conduct his business and the company policy implemented to
    facilitate growth and profitability. That is not to say that
    courts are handcuffed from using judicial means to remedy
    unlawful employment practices. See, e.g., N.A.A.C.P. v. N.
    Hudson Reg’l Fire & Rescue, 
    665 F.3d 464
    , 476-77 (3d Cir.
    2011) (discussing framework of Title VII litigation). But
    where the employer’s order reflects a routine administrative
    matter, courts have historically upheld such orders as
    reasonable when subject to challenge. See, e.g., In re
    10
    Donna Smith Cude & Brian M. Steger, Does Justice
    Need Glasses? Unlawful Retaliation Under the Title VII
    Following Mattern: Will Courts Know It When They See It?,
    
    14 Lab. Law. 373
    , 407 (1998) (“[T]he courts are not, were not
    intended to be, and should not become, personnel managers
    overseeing the day-to-day affairs of American businesses.”).
    15
    Stanczyk, 
    912 N.Y.S.2d 311
    , 312 (N.Y. App. Div. 2010)
    (concluding that employer order directing employee to attend
    mandatory training program was reasonable); Noah v.
    Lindbergh Inv., LLC, 
    320 S.W.3d 212
    , 216 (Mo. Ct. App.
    2010) (determining that employee was discharged, in part, for
    failing to follow employer’s reasonable order that employee
    immediately meet with employer to discuss employee’s
    absence from assigned shifts).
    Maynard’s standing order requiring his employees to
    endorse their unsigned paychecks as proof of payment in cash
    is a paradigmatic example of a reasonable administrative
    order. It is customary in financial transactions to require a
    receipt for any cash payment, a convention borne out of both
    mutual convenience and financial accounting necessity.
    Without a receipt, Maynard could potentially be liable in an
    action brought by one of his employees claiming that he was
    never paid for time worked. As prevalent as they are, receipts
    can take many forms—be they a computer printout, a hand-
    drawn slip, or, in this case, a paycheck endorsed by the payee
    but unsigned by the payor. Maynard implemented his cash
    payment policy to serve his own interests as well as the
    interests of his employees. While his employees benefited
    from not having to spend their lunch hour on certain Mondays
    trekking to the bank to cash their paychecks only to stand on
    long lines, Maynard no longer had to pay his employees for
    nonproductive company time when his employees would
    inevitably exceed the allotted one hour for lunch. The
    method by which he chose to pay his employees undoubtedly
    constituted a reasonable administrative decision.
    We are unpersuaded by Martin-Liburd’s attempt to
    undermine the reasonableness of Maynard’s chosen method
    of procuring a receipt. Martin-Liburd argues that the
    16
    unsigned paycheck was an invalid negotiable instrument.
    Although we agree with that proposition, it does little to
    advance Martin-Liburd’s cause. 11 Here, the paycheck was
    never intended to fulfill its traditional role of providing
    remuneration. Instead, the paycheck functioned as a mere
    receipt of payment. 12 That the paycheck could not be
    tendered at the bank is not in dispute or relevant.
    Further, there is no credence to Martin-Liburd’s
    argument that regardless of whether Maynard’s order was
    facially reasonable, it was unreasonable as applied to her. In
    essence, Martin-Liburd argues that the needs of individual
    employees should not only be imported into our analysis
    under the WDA but that those needs should trump
    compliance with an employer’s reasonable administrative
    order. We cannot endorse Martin-Liburd’s proposition
    because the reasonableness of an administrative order cannot
    be dependent on each employee’s personal needs, whether
    known or unknown to his employer. 13 We agree with the
    11
    On several occasions prior to September 30, 1996,
    after having been paid in cash, Martin-Liburd, and other
    employees, endorsed the paycheck as requested.
    12
    As Maynard acknowledged, he never intended for
    any unsigned paycheck to be a negotiable instrument given
    that an employee already would have been paid in cash.
    13
    We do not address the possibility that where an
    employer is aware that his order jeopardizes an employee’s
    health or safety, the practical consequences of the order on
    the employee’s individual circumstances should be
    considered in determining whether the order is reasonable.
    See, e.g., McLean v. Unemp’t Comp. Bd. of Review, 
    383 A.2d 17
    dissent that “[o]ur focus, in this context, should be on the
    request of the employer.” Maynard, 
    2010 WL 2851616
    , at *6
    (Gómez, C.J., dissenting). Martin-Liburd provides no support
    for her argument that employee compliance with an
    employer’s administrative order is necessary only to the
    extent that the order does not conflict with the employee’s
    individual desires. This is a bald assertion with no support
    that we can discern.
    Employers promulgate a litany of reasonable
    administrative orders designed to ensure the systematic
    management of company affairs. An understanding exists in
    the relationship between employer and employee that the
    employee will abide by these orders. If an employee were
    entitled to unilaterally forego compliance with reasonable
    administrative orders, company officials would lose the
    predictability associated with compliance. The employee’s
    obligation to comply with the order would be illusory and
    dependent solely on the employee’s willingness to obey. We
    cannot countenance, as Martin-Liburd has argued, an
    employment relationship whereby the employee is vested
    with the authority to pick and choose what facially reasonable
    administrative orders to follow.
    In its majority opinion, the Appellate Division
    533, 535 (Pa. 1978) (finding employee’s refusal of
    employer’s request to drive truck with failing brakes not
    willful misconduct). Moreover, we do not imply that an
    employer’s administrative order would be reasonable where it
    conflicts with an employee’s needs, as recognized by federal,
    state, or territorial law. However, this case raises none of
    these concerns.
    18
    concluded that “reasonable minds could disagree as to
    whether Maynard’s order to Martin-Liburd was reasonable.”
    Maynard, 
    2010 WL 2851616
    , at *3. Given its review under
    the substantial evidence standard, the majority determined
    that the “two permissible views of the evidence” required
    deference to the Superior Court’s factual determination that
    Martin-Liburd was wrongfully terminated for failing to
    comply with an unreasonable order. 
    Id.
     (quoting John F.
    Harkins Co. v. Waldinger Corp., 
    796 F.2d 657
    , 661-62 (3d
    Cir. 1986)). But the substantial evidence standard that the
    Superior Court itself applied is self-limiting, applying only to
    “[t]he findings of the [DOL] Commissioner as to the facts.”
    V.I. Code Ann. tit. 24, § 70(b) (emphasis added). While the
    reasonableness of Maynard’s order is a factual question, see
    Gonzalez, 
    549 F.3d at 224
    , the substantial evidence standard
    does not insulate legal precepts present in the Superior
    Court’s decision. See Bryan, 
    2009 WL 586733
    , at *2 (“[The]
    standard of review in examining the Superior Court’s
    application of law is plenary.” (citation omitted)).
    Herein lies the foundational error in the majority’s
    decision. The majority’s constrained interpretation of its
    standard of review precluded it from conducting the
    necessary plenary inquiry under the WDA.         Only by
    exercising such review would the Superior Court’s flawed
    interpretation of the WDA—rendering talismanic the
    employee’s individual needs when evaluating the
    reasonableness of an employer’s order—have been apparent.
    The WDA requires only that Maynard’s order be reasonable,
    not that the order satisfy a constantly evolving scale of
    reasonableness based on each employee to whom that order is
    directed.
    We agree with the dissent that the majority’s
    19
    determination amounted to an untenable intrusion into an
    employer’s inherent freedom to require uniform employee
    compliance with a reasonable administrative order. Martin-
    Liburd’s desire to obtain a signed paycheck to qualify for
    financial assistance from the WIC program “is beside the
    point” and provided no justification for failing to obey
    Maynard’s reasonable order. Maynard, 
    2010 WL 2851616
    , at
    *6 (Gómez, C.J., dissenting). Her termination was therefore
    permissible under V.I. Code Ann. tit. 24, § 76(a)(4).
    Accordingly, we will reverse the District Court’s finding that
    Martin-Liburd was terminated in violation of the WDA, and
    we will reverse the award of back pay. 14
    14
    Although the reasonableness of Maynard’s order
    was unaffected by Martin Liburd’s needs, what also is
    apparent is that Maynard had provided numerous employees
    in the past with written verification necessary to obtain
    government assistance and even had done so on previous
    occasions for Martin-Liburd. (App. 19, 107.) While Martin-
    Liburd was not permitted to disobey Maynard’s reasonable
    administrative order simply due to her individual needs,
    Martin-Liburd acknowledged that she never provided
    Maynard with the WIC certification form (App. 68), and only
    stated during her final protest of Maynard’s request that a
    signed paycheck was needed for her “personal business,”
    (App. 47). And even this was untrue. Although Martin-
    Liburd claimed that she “needed” a signed paycheck, the
    WIC certification form introduced at the DOL hearing
    indicated that Martin-Liburd could have verified her income
    through a number of means, only one of which required the
    submission of a signed paycheck. (App. 176.)
    20
    IV.
    For the foregoing reasons, we will reverse the
    Appellate Division’s July 19, 2010 Order.
    21