Burns v. AAF-McQuay Inc , 96 F.3d 728 ( 1996 )


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  • PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    FRANCES D. BURNS,
    Plaintiff-Appellant,
    v.
    AAF-MCQUAY, INCORPORATED, a
    No. 95-2831
    Minnesota Corporation,
    Defendant-Appellee.
    EQUAL EMPLOYMENT OPPORTUNITY
    COMMISSION,
    Amicus Curiae.
    Appeal from the United States District Court
    for the Western District of Virginia, at Harrisonburg.
    James H. Michael, Jr., Senior District Judge.
    (CA-94-49-H)
    Argued: June 3, 1996
    Decided: September 23, 1996
    Before ERVIN and MOTZ, Circuit Judges, and SPENCER,
    United States District Judge for the Eastern District of Virginia,
    sitting by designation.
    _________________________________________________________________
    Affirmed in part and reversed and remanded in part by published
    opinion. Judge Ervin wrote the opinion, in which Judge Motz and
    Judge Spencer joined.
    _________________________________________________________________
    COUNSEL
    ARGUED: Stephanie Rader Sipe, LITTEN & SIPE, Harrisonburg,
    Virginia, for Appellant. Paul D. Ramshaw, UNITED STATES
    EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Wash-
    ington, D.C., for Amicus Curiae. Bruce McCoy Steen, MCGUIRE,
    WOODS, BATTLE & BOOTHE, L.L.P., Charlottesville, Virginia,
    for Appellee. ON BRIEF: Donald D. Litten, Sr., LITTEN & SIPE,
    Harrisonburg, Virginia, for Appellant. C. Gregory Stewart, General
    Counsel, Gwendolyn Young Reams, Associate General Counsel, Vin-
    cent J. Blackwood, Assistant General Counsel, UNITED STATES
    EQUAL EMPLOYMENT OPPORTUNITY COMMISSION, Wash-
    ington, D.C., for Amicus Curiae. J. Robert Brame, III, MCGUIRE,
    WOODS, BATTLE & BOOTHE, L.L.P., Charlottesville, Virginia,
    for Appellee.
    _________________________________________________________________
    OPINION
    ERVIN, Circuit Judge:
    Frances Burns sued her former employer, AAF-McQuay, Inc.,
    alleging that she was demoted and constructively discharged in viola-
    tion of the Age Discrimination in Employment Act ("ADEA"), 29
    U.S.C. § 621 et seq. The magistrate judge found a genuine issue of
    material fact as to whether AAF-McQuay's asserted reasons for the
    demotion were pretextual. The district court disagreed, finding insuf-
    ficient evidence of pretext or of constructive discharge, and entered
    summary judgment in favor of AAF-McQuay. We affirm the court's
    finding that Burns failed to prove constructive discharge, but reverse
    and remand for trial on the question of whether she was demoted ille-
    gally.
    I
    Federal question jurisdiction over ADEA actions is appropriate
    under 28 U.S.C. § 1331. This court has appellate jurisdiction over the
    district court's summary judgment under 28 U.S.C.§ 1291. We
    review the district court's summary judgment de novo, e.g., Higgins
    v. E.I. DuPont de Nemours & Co., 
    863 F.2d 1162
    , 1167 (4th Cir.
    1988), viewing the evidence in the light most favorable to the non-
    moving party. E.g., Matsushita Elec. Indus. Co. v. Zenith Radio
    Corp., 
    475 U.S. 574
    , 587-88 (1986).
    2
    II
    The district court stated the facts in the light most favorable to
    Burns:
    The plaintiff, Frances D. Burns, was employed by the
    defendant, AAF-McQuay, Inc., for approximately sixteen
    years at the defendant's facility in Staunton, Virginia. The
    plaintiff was the secretary to the human resources manager
    until her reassignment to the position of switchboard opera-
    tor. Approximately one month after her reassignment, the
    plaintiff resigned her employment with the defendant. From
    1978 to 1991, the plaintiff was supervised by Chuck Welsh
    (Welsh). From 1991 to 1992, the plaintiff was supervised by
    Gary Alderson (Alderson). In 1992, Stephen B. Horney
    (Horney) became the human resources manager and the
    plaintiff's supervisor. Horney was the plaintiff's supervisor
    at all times relevant to this matter.
    The plaintiff claims that supervisors Welsh and Alderson
    consistently evaluated the plaintiff's performance as "com-
    mendable" or "excellent." The plaintiff claims that she
    maintained good working relationships with both Welsh and
    Alderson and that neither supervisor criticized her work per-
    formance. Alderson testified that the plaintiff was an excel-
    lent employee and that her job was definitely not in jeopardy
    because of her work performance.
    The defendant claims, however, that Horney became dis-
    satisfied with the plaintiff's performance.
    * * *
    In February 1994, Horney transferred the plaintiff to the
    position of switchboard operator and replaced the plaintiff
    with Donna Brown, then thirty-nine years of age. On March
    4, 1994, the plaintiff resigned from the company. At the
    time of her transfer, the plaintiff was sixty-five years of age,
    and Horney was forty-six years of age.
    3
    Memorandum Opinion at 2-4.
    III
    A
    The Fourth Circuit recognizes two avenues of proof by which an
    employee can prove an ADEA violation: "(1) under ordinary princi-
    ples of proof using any direct or indirect evidence relevant to and suf-
    ficiently probative of the issue, or (2) under a judicially created proof
    scheme originally used in the Title VII context in McDonnell Douglas
    Corp. v. Green . . . and subsequently adapted for use in ADEA cases."
    Tuck v. Henkel Corp., 
    973 F.2d 371
    , 374-75 (4th Cir. 1992) (citing,
    inter alia, McDonnell Douglas, 
    411 U.S. 792
    (1973)), cert. denied,
    
    507 U.S. 918
    (1993). The district court determined that Burns had
    failed to create a genuine issue of material fact under either frame-
    work.
    On appeal, Burns relies only on the McDonnell Douglas scheme.
    We described its operation in Tuck:
    [T]he employee must first establish a prima facie case of
    age discrimination by showing that (1) he is a member of
    the protected age group (over 40); (2) he was discharged or
    demoted; (3) at the time of discharge or demotion he was
    performing his job at a level that met his employer's legiti-
    mate expectations; and (4) following his discharge or demo-
    tion, the plaintiff was replaced by someone of comparable
    qualifications outside the protected class.1 Such a prima
    _________________________________________________________________
    1 In April the Supreme Court reversed a decision of the Fourth Circuit
    in O'Connor v. Consolidated Coin Caterers Corp. , 
    116 S. Ct. 1307
    (1996). The Court took no position on the applicability to the ADEA of
    the McDonnell Douglas framework:
    In assessing claims of age discrimination brought under the
    ADEA, the Fourth Circuit, like others, has applied some variant
    of the basic evidentiary framework set forth in McDonnell
    Douglas. We have never had occasion to decide whether that
    application of the Title VII rule to the ADEA context is correct,
    4
    facie case creates only an inference of age discrimination,
    which the employer can then rebut by presenting legitimate,
    non-discriminatory reasons for the termination. If the
    employer rebuts the employee's inference of age-based dis-
    crimination, the employee can still prevail by demonstrating
    by a preponderance of the evidence that the defendant's
    proffered reason was a pretext for discrimination. To make
    this demonstration, the employee must show that as between
    the plaintiff's age and the defendant's explanation, age was
    the more likely reason for the dismissal, or that the employ-
    er's proffered explanation is simply "unworthy of credence."
    The burden of persuasion remains with the plaintiff through-
    
    out. 973 F.2d at 375
    (emphasis added) (citations omitted).
    The district court found that Burns had satisfied the requirements
    of the prima facie case, so the burden of production shifted to AAF-
    McQuay to demonstrate nondiscriminatory reasons for demoting her.
    Moreover, the court agreed that Burns had responded to AAF-
    McQuay's asserted reasons with sufficient evidence that a jury could
    disbelieve some of them. It concluded, however, that she had not cre-
    ated a jury issue because her evidence failed to challenge two of the
    reasons.
    Burns contends on appeal that her evidence, while perhaps failing
    to rebut each of AAF-McQuay's reasons individually, is sufficient in
    the aggregate that a jury reasonably could find all of AAF-McQuay's
    proffered reasons to be pretextual. She is joined in that position by the
    EEOC, as amicus curiae. The McDonnell Douglas framework, the
    _________________________________________________________________
    but since the parties do not contest that point, we shall assume
    
    it. 116 S. Ct. at 1309-10
    (citations and footnote omitted). The Court did
    modify the framework somewhat, however, by ruling that the worker
    who replaces an ADEA plaintiff need not be outside the protected class:
    "The fact that one person in the protected class has lost out to another
    person in the protected class is thus irrelevant, so long as he has lost out
    because of his age." 
    Id. at 1310.
    5
    EEOC argues, does not require a plaintiff to refute every nondiscrimi-
    natory reason offered by the employer. A particular reason may be
    "so arbitrary or unreasonable that a factfinder may infer, on that
    ground alone, that the challenged decision was not actually based on
    that reason, and that the reason is a pretext for discrimination." Or,
    it continues, the plaintiff's evidence undermining some of the defen-
    dant's asserted reasons might lead a jury to believe that the remaining
    reasons also are pretextual.
    Burns's and the EEOC's proposed application appears compelling
    in a vacuum, because an employer should not be able to avoid trial
    by offering flimsy excuses. But the McDonnell Douglas framework
    is not a vacuum. It is a cousin of res ipsa loquitur that effectively
    shifts the burden of production by allowing a plaintiff to get to the
    jury on her own flimsy evidence, without proving a discriminatory
    motive, if the employer cannot show a nondiscriminatory motive. It
    does not shift the burden of proof, however, but offers an alternate
    means by which a plaintiff may prove the same ultimate point:
    Despite the "minutiae of the various proof schemes set forth
    in McDonnell Douglas," we emphasized in Birkbeck v. Mar-
    vel Lighting Company, 
    30 F.3d 507
    , 511 (4th Cir.[ ]), [cert.
    denied, 
    115 S. Ct. 666
    (1994),] that the"straightforward"
    question to be answered in discrimination cases is whether
    the plaintiff has successfully demonstrated that she was the
    victim of age discrimination on the part of the employer. To
    withstand summary judgment, [a claimant] must produce
    direct or circumstantial evidence "of a stated purpose to dis-
    criminate [on the basis of age] of sufficient probative force
    to reflect a genuine issue of material fact." [EEOC v.] Clay
    Printing, 955 F.2d [936,] 941 [(4th Cir. 1992)] (quoting
    Goldberg v. B. Green & Co., Inc., 
    836 F.2d 845
    , 848 (4th
    Cir. 1988)).
    Henson v. Liggett Group, Inc., 
    61 F.3d 270
    , 275 (4th Cir. 1995).
    Therefore, if the plaintiff offers nothing to disprove the defendant's
    nondiscriminatory explanations, the explanations' weakness alone is
    insufficient to create an issue of pretext. Instead, the burden of pro-
    duction returns to the plaintiff to present affirmative evidence of age-
    based animus.
    6
    The district court found that Burns's evidence was insufficient to
    reach the jury under the traditional proof scheme. Even if we accept
    that conclusion, however, it is not dispositive of the pretext question
    under the McDonnell Douglas framework. A showing of pretext
    demands the same type of proof--affirmative evidence of discrimina-
    tory intent--required under traditional principles, but not necessarily
    the same quantum. Affirmative proof that alone does not suffice
    under the traditional scheme may, when combined with the weakness
    of the defendant's asserted nondiscriminatory reasons, create a prima
    facie case of pretext.
    Burns reports several incidents that, she contends, reveal Horney's
    age-based animus toward her. She alleges that Horney"told her that
    she did not `fit into [his] group,'""accused her of walking around like
    a `ten-year-old' even though she was sixty-five," "questioned her
    about her plans to retire," and "threaten[ed] to demote her." Burns
    also points to concerns Horney expressed about the quality of her
    work, including typographical errors. Horney was asked in his deposi-
    tion what he thought might have caused Burns's unsatisfactory per-
    formance:
    A. My guess is that would probably link with the loss
    of skills. Again, that's just a general statement.
    Q. Loss of skills. What would be a cause of loss of
    skills?
    A. I don't know. It's by virtue of not doing it enough
    or doing too much or whatever. I don't know as far as why
    do people lose skills. Why do you lose your memory? Why
    do you have problems reading? Is it your eyeglasses? I don't
    know. Inability to concentrate, I guess, would probably
    incorporate all of those in potential loss of skill.
    Q. Do you think her age had anything to do with her
    loss of skills?
    A. I don't know. That's not my--I don't know. I've
    seen people that had skills that were younger and for some
    7
    reason lost skills, inability to adapt to an environment. I
    don't know if that's a good analogy. And then I think people
    who are older have the willingness and ability to do out-
    standing work. So as far as the age issue, probably it didn't
    cross my mind, no.
    The district court held that this proof was insufficient to create a
    genuine issue of fact under the traditional scheme: "`[I]solated and
    ambiguous statements . . . are too abstract, in addition to being irrele-
    vant and prejudicial, to support a finding of age discrimination.'"
    Memorandum Opinion at 11 (quoting O'Connor v. Consolidated Coin
    Caterers Corp., 
    56 F.3d 542
    , 548-49 (4th Cir. 1995), rev'd on other
    grounds, 
    116 S. Ct. 1307
    (1996) (internal quotations omitted)). We
    agree. The evidence cited indicates that Horney was cognizant of
    Burns's age, and associated it with deficiencies in her performance.
    But demotion based on performance does not violate the ADEA, even
    if the employer believes that the performance problems are age-
    related. For example, if a professional athlete loses his speed, his team
    will not have to keep him just because the coaches believe that the
    loss is attributable to age.
    Nevertheless, evidence of the weakness of AAF-McQuay's nondis-
    criminatory reasons bolsters Burns's ambiguous affirmative proof.
    AAF-McQuay cited approximately eighteen incidents that allegedly
    motivated its demotion of Burns, but the district court found that
    Burns cast into doubt all but two--"six to ten typographical errors
    . . . , and the . . . failure to schedule the arbitration meeting." A jury
    might find that those two incidents truly motivated AAF-McQuay's
    demotion of Burns, or it might disbelieve Burns's contradictory evi-
    dence and conclude that all eighteen incidents contributed to the deci-
    sion. However, if the jury accepts Burns's evidence contradicting
    sixteen of the eighteen incidents, and her proof that Horney made
    ambiguous comments about her age, it might reasonably conclude
    that AAF-McQuay used the two remaining incidents as a pretext for
    age-based discrimination.
    B
    The district court acknowledged, and AAF-McQuay does not dis-
    pute, that Burns's demotion constituted an "unfavorable employment
    8
    action." Thus, if prompted by an illegal motive, it would be compen-
    sable under the ADEA. The court rejected, however, Burns's conten-
    tion "that the defendant's continued hostility toward the plaintiff
    coupled with the demoralizing effect of her reassignment forced her
    to resign her employment and thereby constitute[d] a `constructive
    discharge.'" Memorandum Opinion at 7. To prove constructive dis-
    charge, the district court noted, a plaintiff must show that the
    employer intended to induce the plaintiff to quit. E.g., Bristow v.
    Daily Press, Inc., 
    770 F.2d 1251
    , 1255 (4th Cir. 1985), cert. denied,
    
    475 U.S. 1082
    (1986). Moreover, the plaintiff must prove that "a rea-
    sonable person in the employee's position would have felt compelled
    to resign" by the employer's actions. 
    Id. The district
    court held that Burns failed under both prongs. Burns
    "assumed" that Horney intended her to resign, the court pointed out,
    from Horney's alleged arrogance, disrespect, unkindness, and hostil-
    ity, even though other employees testified that Horney acted arro-
    gantly toward them, also. The court held that a jury could not
    reasonably make the same assumption.
    On appeal, Burns attempts to distinguish Horney's treatment of her
    from his treatment of other employees. Her demotion itself, she
    argues, belies Horney's intent to force her out. Moreover, after Hor-
    ney demoted her, he harassed her for reading the newspaper at the
    switchboard on her own time, criticized her for not opening the
    switchboard on time when she actually had opened it early, and inex-
    plicably threatened to fire her one day upon her return from lunch.
    We agree with Burns that AAF-McQuay has not presented evi-
    dence of equivalently offensive conduct by Horney toward other
    employees. However, even if Horney particularly disliked Burns, that
    alone does not support an inference that he intended to force her to
    resign.2 The district court correctly determined, therefore, that Burns
    had failed to present sufficient evidence of constructive discharge.
    _________________________________________________________________
    2 Because Burns presented insufficient evidence that Horney intended
    to force her out, we need not address the tolerability of her working con-
    ditions.
    9
    IV
    Burns's affirmative evidence of discrimination is sufficient, when
    combined with evidence that AAF-McQuay's asserted reasons for
    demoting her were insubstantial, to create a genuine issue of material
    fact as to whether those reasons were a pretext for age-based discrimi-
    nation. However, Burns has not presented sufficient evidence of con-
    structive discharge. Consequently, we affirm the court's summary
    judgment on the question of constructive discharge, but reverse and
    remand for a jury determination of whether the demotion violated the
    ADEA.
    AFFIRMED IN PART AND REVERSED AND
    REMANDED IN PART
    10