Renn v. Garrison , 100 F.3d 344 ( 1996 )


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  • PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    REBECCA COURTNEY RENN, by and
    through her Guardians at Law;
    MICHAEL RENN, individually and as
    Guardian at Law of Rebecca Courtney
    Renn; REBECCA RENN, individually
    and as Guardian at Law of
    Rebecca Courtney Renn,
    Plaintiffs-Appellees,
    v.
    EDWARD GARRISON, Director of the
    No. 95-1321
    Pitt County Department of Social
    Services, individually and in his
    official capacity; PITT COUNTY
    DEPARTMENT OF SOCIAL SERVICES,
    individually and in its official
    capacity; PETER SWORD, individually
    and in his official capacity; MELANIE
    KEE, individually and in her official
    capacity; PHYLLIS THOMAS, individually
    and in her official capacity,
    Defendants-Appellants.
    Appeal from the United States District Court
    for the Eastern District of North Carolina, at Greenville.
    Malcolm J. Howard, District Judge.
    (CA-93-151-4-H)
    Argued: September 25, 1995
    Decided: November 12, 1996
    Before WIDENER and LUTTIG, Circuit Judges, and
    BEATY, United States District Judge for the
    Middle District of North Carolina, sitting by designation.
    Vacated and remanded by published opinion. Judge Widener wrote
    the opinion, in which Judge Luttig and Judge Beaty joined.
    _________________________________________________________________
    COUNSEL
    ARGUED: Kenneth Ray Wooten, WARD & SMITH, P.A., New
    Bern, North Carolina, for Appellants. Jeffery Benton Foster, FOSTER
    & BRADSHER, Greenville, South Carolina, for Appellees. ON
    BRIEF: Cheryl A. Marteney, WARD & SMITH, P.A., New Bern,
    North Carolina, for Appellants. Wallace W. Bradsher, Jr., Tina L.
    Fisher, FOSTER & BRADSHER, Greenville, South Carolina, for
    Appellees.
    _________________________________________________________________
    OPINION
    WIDENER, Circuit Judge:
    Defendants-Appellants Pitt County, North Carolina Department of
    Social Services (DSS), Edward Garrison, the director of the DSS, and
    three DSS social workers, Peter Sword, Melanie Kee, and Phyllis
    Thomas, appeal the denial of their claims of qualified and absolute
    immunity, of their motion for a protective order, and to stay all mat-
    ters relating to discovery. Plaintiffs are Michael and Rebecca Renn,
    husband and wife, of Greenville, N.C., and their minor daughter,
    Rebecca Courtney Renn. Plaintiffs allege defendants deprived them
    of their constitutional right of family privacy in violation of 
    42 U.S.C. § 1983
     and committed various state torts including negligence, sexual
    harassment, malicious prosecution, and assault. The district court
    reached only the issue of qualified immunity and denied defendants'
    motion to stay discovery on that point. We reverse the decision of the
    district court denying qualified immunity to the individual defendants
    and remand the case for further proceedings.
    As alleged in plaintiffs' amended complaint, the events leading to
    this suit began in December, 1992. Plaintiffs Michael and Rebecca
    Renn had been experiencing problems in discipline and in communi-
    cating with their teenage daughter, Rebecca Courtney Renn, and had
    2
    engaged Dr. Sam Williams, a psychologist, to assist them. Because of
    the problems, the Renns sent Courtney to her grandparents over
    Christmas of 1992. On December 28, 1992, after returning home, the
    child had a quarrel with her mother, took some clothes, and ran away
    to the house of Sylvia Measamer, a neighbor. She returned home on
    December 30th and January 3rd, but left again each time.
    On January 5, 1993, defendant Peter Sword, an intake counselor at
    the Department of Social Services, called the Renns, saying the
    department had received a call about the child and that he needed to
    meet with them. A day or two later, the Renns met Sword at Dr. Wil-
    liams' office and learned that Sylvia Measamer had filed charges of
    neglect against them, and that Sword had spoken to several people to
    investigate the child's home situation. Sword explained that he could
    not find any substantiation for the neglect charges, and that the signif-
    icant inconsistencies in the stories he had been given caused him to
    conclude that he had "been lied to by some people." Sword said that
    Sylvia Measamer had been dissatisfied with his inability to substanti-
    ate neglect and had gone over his head to his supervisor, creating "a
    stir at the Department of Social Services."
    Measamer refused to allow Courtney to go home to her parents
    unless DSS personnel were present, so on January 7, 1993, Sword
    accompanied Renn to pick up the child. Upon arriving home, the
    Renns told their daughter that they had decided to commit her to
    Coastal Plains Hospital for treatment. While Sword was still at the
    Renns' home, Courtney ran away to other neighbors, Barbara and
    Harry Sloan. Sword himself called the Sloans but could not persuade
    Sloan to return the child. Sword called the Greenville Police Depart-
    ment and retrieved Courtney from the Sloans' with the help of a
    police officer and Renn. Sword and the Renns then obtained involun-
    tary commitment papers from the Pitt County Magistrate and took the
    child to Coastal Plains Hospital.
    Plaintiffs allege that while at the magistrate's office and in the hos-
    pital waiting room, Sword displayed what Mrs. Renn interpreted as
    an inappropriate level of interest in her.1 Despite this allegation, over
    _________________________________________________________________
    1 Plaintiffs allege that while at the magistrate's office, Sword appeared
    fascinated with Mrs. Renn and would not leave her side. On that and a
    3
    the ensuing eight months Sword did not initiate any contact with the
    Renns until a second incident occurred involving the child. He did,
    however, leave the neglect investigation open against them.
    After Coastal Plains Hospital, Courtney was sent to a wilderness
    camp in Idaho for three weeks and then enrolled in a private school
    in Virginia. The school expelled her for disciplinary reasons on May
    11, 1993. On May 14, 1993, she ran away to the Sloans' where she
    stayed until at least June 11, 1993. During the summer of 1993 the
    child also spent nights away from home at the apartment of a Mrs.
    Tyndall.
    The Renns initiated the only contacts with DSS or Sword that took
    place between January and September, 1993. On June 11, 1993, they
    wrote to Sword complaining that the adults in their neighborhood
    were undermining their attempt to discipline the child by allowing her
    to run to them when she did not get her way at home. They told
    Sword that they were "seeking alternative methods in dealing with
    their child." Sword replied by letter on July 1, 1993, advising the
    Renns that he had no authority to "have impact" with the neighbors
    and suggesting they try alternative placement programs until they "got
    it right." On August 3, 1993, Mrs. Renn telephoned Sword to ask if
    he had completed investigating the neglect charge raised in January
    and informed him that Dr. Williams recommended enrolling Courtney
    in a facility called Three Springs in Pittsboro, N.C. Mrs. Renn also
    told Sword that she was afraid of her daughter because the child was
    becoming violent. Sword told Mrs. Renn he had left the investigation
    open. About August 5, 1993 Courtney hit her mother, bruising her
    arm. On Dr. Williams' advice, the Renns filed juvenile criminal
    charges against her. On August 5, 1993, Courtney ran away to the
    Tyndall apartment. Mrs. Renn wrote Sword a letter to inform him of
    these events. We are told by the Renns that they also requested that
    DSS workers attend counseling sessions with them and Dr. Williams.
    In September when school started, Courtney skipped class, failed
    to complete assignments, and lied about notes to her parents sent
    _________________________________________________________________
    few other occasions, Renn has alleged that Sword was unduly familiar
    with Mrs. Renn, his behavior constituting what might be called a pass at
    her as commonly understood. This does not state a federal question cause
    of action, however.
    4
    home by her teachers. Trouble happened over the weekend of Sep-
    tember 11-12, 1993. It appears that on Saturday, September 11, 1993,
    Courtney left home before her parents returned from work. She left
    a note and called home, but stayed out until 12:30. Late Sunday eve-
    ning, September 12, 1993, Renn received a phone call from a mother
    who claimed that Courtney had harassed her daughter. Renn con-
    fronted his daughter and an argument broke out. Courtney threw a
    tantrum and, cursing, attacked her father, who physically restrained
    her until she calmed down. When Renn left his daughter's room, she
    ran away.
    The Renns called the police to pick Courtney up. They believed she
    was headed for the Tyndall apartment and the police found her there
    about two hours later. Courtney told the police her father had beaten
    her, and defendant Phyllis Thomas, a DSS case worker on duty that
    evening, became involved. Thomas phoned the Renns, telling them
    she intended to allow the child to remain at the Tyndall's for the
    night. Renn objected because he believed Mrs. Tyndall was emotion-
    ally disturbed and did not have custody of her own children. He
    explained that Courtney was under a psychologist's care and had a
    history of disciplinary problems that would be exacerbated by reward-
    ing her rebellious behavior. Renn asked Miss Thomas to call Sword
    at home, or to call Connie Elkes, a police juvenile officer familiar
    with both the child and Mrs. Tyndall. Miss Thomas refused, citing
    DSS policy, but she called back at approximately 3:00 a.m. to tell the
    Renns that Courtney had been placed in a foster home and would see
    her parents in court in five days. To place Courtney in a foster home,
    DSS, acting through Miss Thomas, assumed emergency custody of
    the child. Courtney recanted her story about being beaten when she
    found out that she would not be allowed to stay at Mrs. Tyndall's.
    On Monday, September 13, 1993, Renn called defendant Sword at
    DSS. Sword told Mr. Renn that his daughter had been dropped off at
    school that morning but by 8:00 a.m. had left in the company of Shan-
    non Tyndall and another girl. Sword instructed Renn to leave Court-
    ney's bedroom undisturbed after the previous night's ruckus, though
    he never came to look at it. Also that day, DSS filed a juvenile peti-
    tion in state court to take temporary control of the child. The Renns
    called Sword at home at 9:30 that evening but their daughter had still
    not been located.
    5
    On Tuesday, September 14, 1993, Sword called Mrs. Renn and
    gave her the location of a neighborhood where the police, through a
    phone trace, thought the child might be. Sword told Mrs. Renn that
    the child had pawned a ring and offered to recover it. He also said that
    the agency's attorney had recommended that DSS surrender custody
    of the child but that he, Sword, told the attorney that the Renns
    wanted DSS to keep custody. Plaintiffs claim that Sword knew that
    they did not want DSS to retain custody and that his assertion to the
    agency attorney was false. Mrs. Renn and her father drove around the
    neighborhood until they spotted Courtney. The police and a social
    worker recovered the child the next day, September 15, 1993, and
    returned her to the foster home.
    On September 15, 16, and 17, 1993, Sword telephoned the Renns
    to discuss the child's condition and possible placement options. He
    told them he wished to accompany them, and bring Courtney, to an
    interview the Renns had scheduled at the Three Springs facility on
    September 20, 1993.
    Hearings with respect to Courtney's custody were held on Septem-
    ber 15, 22, and 29, 1993. On September 29, 1993, the parties agreed
    that DSS would retain custody until Courtney was placed in Three
    Springs on October 4, 1993, but that the Renns could take her to the
    facility without being accompanied by a social worker. DSS dis-
    missed the neglect petition and, on condition that it could verify the
    child's placement at Three Springs, agreed to dissolve custody as of
    October 6, 1993. The Renns signed a release allowing the DSS to call
    Three Springs through October 6, 1993. The state judge, apparently
    orally, instructed DSS not to interfere with the child's placement or
    to contact the child unless necessary.
    On October 7, 1993, the Renns received notice that the agency
    could not substantiate the January 3, 1993 neglect referral. DSS gave
    no reason for the length of the investigation. On October 9, 1993, the
    Renns received a letter from Sword stating that DSS had substantiated
    a finding of "neglect for lack of proper discipline" as a result of an
    incident reported on September 13, 1993. The letter also said the case
    would be transferred to the family children's services unit and a new
    social worker would be assigned.
    6
    On October 22, 1993, defendant Melanie Kee, a DSS employee,
    called Three Springs to obtain information about the child. She stated,
    the Renns claim falsely, that she had a signed release from the Renns
    authorizing her to obtain information, that DSS had substantiated
    neglect against the Renns because they locked their daughter out of
    the house in January, 1993, and that DSS had remained involved in
    the case because of concerns for the child's safety if she returned
    home to her parents. Kee also contacted the Renn's attorney and Dr.
    Williams, attempting to obtain information.
    Plaintiffs filed this suit on November 18, 1993 and filed an
    amended complaint on December 6, 1993. On November 24, 1993,
    DSS filed a juvenile petition to prevent obstruction or interference
    with investigation pursuant to N.C.G.S. § 7A-544.1. The obstruction
    petition was resolved by the entry of a consent order in state court that
    required plaintiffs to provide DSS with specific information but did
    not address the merits of this action. The parties agreed in the district
    court that the suit presented the following federal claims by the
    Renns, as summarized by the district court in its order filed January
    20, 1995:
    (1) that defendants Kee and Sword deprived the plaintiff
    parents of their constitutional right to maintain control over,
    and the integrity of, their family unit, in violation of 
    42 U.S.C. § 1983
    ;
    (2) that DSS had in place policies promoting the depriva-
    tions, thereby subjecting DSS to liability under§ 1983 as
    well;
    (3) that the individual defendants are liable in their official
    capacities;
    (4) that the substantiation process violates the Fourteenth
    Amendment . . .
    (5) that the defendant Thomas took custody of the minor
    child . . . without the consent of the plaintiff parents or a
    court order; and
    7
    (6) that DSS has threatened to sue the plaintiffs if they do
    not release their medical records, thereby violating plain-
    tiffs' constitutional right to privacy.
    On April 28, 1994, defendants had moved for a protective order and
    to stay discovery on all matters pending the court's decision on a
    summary judgment motion which Defendants filed on July 22, 1994.
    In addition to qualified immunity, defendants' summary judgment
    motion asserted absolute immunity, Eleventh Amendment immunity,
    and public officials immunity. By order filed January 20, 1995, the
    court denied defendants' motion to stay discovery and lifted its earlier
    stay. The court held that plaintiffs' rights to family privacy were
    clearly established and that genuine issues of material fact existed
    concerning the reasonableness of the defendants' conduct that justi-
    fied discovery on the issue of qualified immunity. It denied the indi-
    vidual defendants' motion for summary judgment which claimed
    qualified immunity.2 It did not otherwise rule on defendants' sum-
    mary judgment motion.
    The only issue we consider is whether the district court correctly
    determined that the individual defendants are not entitled to qualified
    immunity. "[A] district court's denial of a claim of qualified immu-
    nity . . . is an appealable final decision within the meaning of 28
    _________________________________________________________________
    2 The parties have treated the defendant's motion for summary judg-
    ment as denied. Appellants' brief at p.1, Appellees' brief at p.2, 30. They
    have argued on appeal the availability of the defense of qualified immu-
    nity.
    We think the position in which the parties find themselves is not dif-
    ferent from the position of the parties in the case of Cedar Coal v. United
    Mine Workers of America, 
    560 F.2d 1153
    , 1161-1162 (4th Cir. 1977). In
    Cedar Coal, a motion for a preliminary injunction had not been acted
    upon but had been continued by the district court"until the further order
    of the court." We treated that state of facts as a denial of the motion. The
    situation of the appellants is not different here. Their motion for sum-
    mary judgment was filed and action on the same was deferred, although
    the court filed its opinion denying them qualified immunity. We think
    their position is not substantially different from that of the appellants in
    Cedar Coal, and we will proceed to the availability of the defense of
    qualified immunity.
    8
    U.S.C. 1291 notwithstanding the absence of a final judgment."
    Mitchell v. Forsyth, 
    472 U.S. 511
    , 530 (1985). We review de novo the
    district court's denial of a defense of qualified immunity. Hodge v.
    Jones, 
    31 F.3d 157
    , 163 (4th Cir. 1994).
    Qualified immunity shields public officials from personal liability
    for discretionary actions provided their conduct does not violate
    "clearly established statutory or constitutional rights of which a rea-
    sonable person would have known." Harlow v. Fitzgerald, 
    457 U.S. 800
    , 818 (1982). We have held that social services officials engaged
    in child abuse investigations "may properly assert qualified immunity
    in appropriate situations." Hodge, 
    31 F.3d at 162
    . The question of
    whether an official is entitled to qualified immunity may be answered
    as a matter of law by determining "whether the legal norms allegedly
    violated by the defendant[s] were clearly established at the time of the
    challenged actions . . . ." Mitchell, 
    472 U.S. at 528
    . To be clearly
    established, "[t]he contours of the [plaintiff's] right must be suffi-
    ciently clear that a reasonable official would understand that what he
    is doing violates that right." Anderson v. Creighton, 
    483 U.S. 635
    ,
    640 (1987). "Officials are not liable for bad guesses in gray areas;
    they are liable for transgressing bright lines." Maciariello v. City of
    Lancaster, 
    973 F.2d 295
    , 298 (4th Cir. 1992). The resolution of the
    legal question requires "consideration of the factual allegations that
    make up the plaintiff's claim." Mitchell, 
    472 U.S. at 528
    .
    Plaintiffs here allege that defendants violated their constitutional
    right to family privacy. We considered that right in Hodge, stating
    that "the sanctity of the family unit is a fundamental precept firmly
    ensconced in the Constitution and shielded by the Due Process Clause
    of the Fourteenth Amendment," Hodge, 
    31 F.3d at 163
    , but noting
    that it "is neither absolute nor unqualified, and may be outweighed by
    a legitimate governmental interest." 
    31 F.3d at 163-64
    . Curtailing
    abuse of a State's minor citizens is such a legitimate interest. 
    31 F.3d at 164
    . In addition, we said:
    [C]ircuit courts have strictly construed actionable violations
    of the familial privacy right to encompass only those
    instances where state officials' actions were directly aimed
    at the parent-child relationship . . . implicated the most
    essential and basic aspect of familial privacy -- the right of
    9
    the family to remain together without the coercive interfer-
    ence of the awesome power of the state . . . drove a wedge
    into [a] family and threatened its very foundation . . . or
    eroded the family's solidarity internally and impaired the
    family's ability to function.
    
    31 F.3d at 163
     (citations omitted).
    Plaintiffs' problem in this case is that, accepting their allegations
    as true, the facts do not show that defendants acted outside of the
    authority granted to them by state statute, much less intruded so vig-
    orously into the Renn family as to infringe their family privacy right.
    Initially, we note that the state statutes granting authority for the agen-
    cy's actions plainly take into account plaintiffs' fundamental interest
    in family privacy and integrity. The record does not show any lack of
    respect by the defendants for these requirements, however. North Car-
    olina general statute § 7A-542 states the purpose of child protective
    services to be:
    [T]o help the parents or other caretakers and the court to
    prevent abuse or neglect, to improve the quality of child
    care, to be more adequate parents or caretakers, and to pre-
    serve and stabilize family life.
    N.C. Gen. Stat. § 7A-542 (1995).
    North Carolina general statute § 7A-544 provides clear authority
    for Miss Thomas's action in taking custody of Courtney on the night
    of September 12, 1993, after Courtney ran away to the Tyndall apart-
    ment and reported to police that her father had beaten her:
    When a report of abuse, neglect, or dependency is received,
    the Director of the Department of Social Services shall
    make a prompt and thorough investigation in order to ascer-
    tain the facts of the case, the extent of abuse or neglect and
    the risk of harm to the juvenile, in order to determine
    whether protective services should be provided . . ..
    If the investigation indicates that abuse, neglect, or depen-
    dency has occurred, the Director shall decide whether
    10
    immediate removal of the juvenile . . . is necessary for their
    protection. If immediate removal does not seem necessary,
    the Director shall immediately provide or arrange for protec-
    tive services. If the parent . . . refuses to accept the protec-
    tive services provided or arranged by the Director, the
    Director shall sign a complaint seeking to invoke the juris-
    diction of the court for the protection of the juvenile or juve-
    niles.
    If immediate removal seems necessary for the protection
    of the juvenile . . . the Director shall sign a complaint which
    alleges the applicable facts to invoke the jurisdiction of the
    court. Where the investigation shows that it is warranted, a
    protective services worker may assume temporary custody
    of the juvenile for the juvenile's protection.
    N.C. Gen. Stat. § 7A-544 (1995) (emphasis added). Under North Car-
    olina statutes, a juvenile who suffers bruises and internal abrasions
    while being disciplined has been held to be a "neglected juvenile." In
    re Thompson, 
    306 S.E.2d 792
    , 794 (N.C.App. 1983); N.C. Gen. Stat.
    § 7A-517. Thus, Courtney's report that she was beaten by her father
    was properly treated, at least initially, as a "report of abuse or neglect"
    per § 7A-544, since bruises, abrasions or more serious injuries are the
    likely consequences of a beating. Given the late hour of the report and
    the fact that it was personally communicated to police on the scene
    at the Tyndall apartment, Miss Thomas's ability to investigate was
    limited and the report was entitled to be credited until a more thor-
    ough investigation could be made. Since Courtney had already left the
    home, removal was unnecessary, however Renn refused to accept
    Miss Thomas's decision to allow Courtney to stay at the Tyndall
    apartment for the night. Faced with a second report of neglect on
    Courtney, this time originating with the child herself in the late night
    or early morning hours of September 12 or 13, 1993 after the child
    had left the home, Miss Thomas did not act outside the authority con-
    ferred by state statute, and, we are of opinion, did not violate plain-
    tiffs' clearly established rights, in temporarily placing Courtney in a
    foster home. Section 7A-571 expressly allows a DSS worker to take
    a child into temporary custody in these circumstances without a court
    order. N.C. Gen. Stat. § 7A-571 (1995).
    11
    Section 7A-544 likewise provides authority for Miss Kee's tele-
    phone calls seeking information about Courtney after the child was
    placed at Three Springs and provides in pertinent part:
    In performing any duties related to the investigation of the
    complaint or the provision or arrangement for protective ser-
    vices, the Director may consult with any public or private
    agencies or individuals . . . who shall assist in the investiga-
    tion and evaluation of the seriousness of any report of abuse,
    neglect, or dependency when requested by the Director. The
    Director or the Director's representative may make a written
    demand for any information or reports, whether or not confi-
    dential, that may in the Director's opinion be relevant to the
    investigation of or the provision for protective services.
    Upon the Director's or the Director's representative's
    request . . . any public or private agency or individual shall
    provide access to and copies of this confidential information
    and these records to the extent permitted by federal law and
    regulations.
    N.C. Gen Stat. § 7A-544 (995).
    With regard to defendant Sword, plaintiffs claim that the length of
    his investigation of the January complaint and the level of interfer-
    ence with the family that the investigation entailed violated plaintiffs'
    family privacy right. Plaintiffs point to North Carolina's child protec-
    tive services regulations to suggest that the investigation should have
    been completed in 30 days, but the regulations do not impose any
    mandatory period and acknowledge that more complex cases will take
    longer to investigate, rather requiring documentation and supervisor's
    knowledge of the reason for any delay.
    The statutory requirement and professional obligation to
    conduct prompt investigations of child abuse, neglect, and
    dependency underscore the need to expedite the investiga-
    tive process. Extensive delay in making a case decision can
    be seen as an unwarranted intrusion in a family and some-
    times increases the risk for children. In many instances,
    agency investigations can be completed and a case decision
    made within 30 days of receipt of the report. When case cir-
    12
    cumstances delay the prompt completion of an investigation,
    the case record needs to document the reasons for the delay
    and supervisory-level knowledge of the delay.
    North Carolina Division of Social Services Family Services Manual,
    Vol. I Ch. VIII, standard # 22. Because the question of qualified
    immunity logically arises when officials are operating outside their
    clear grant of authority from the State, the Supreme Court has sought
    to keep the focus on the rights alleged to be violated, rather than on
    the conduct of the officials. In Davis v. Scherer, 
    468 U.S. 183
     (1984),
    the Court explained "officials become liable for damages only to the
    extent that there is a clear violation of the statutory rights that give
    rise to the cause of action . . . ." Davis , 
    468 U.S. at
    194 n.12. Plaintiffs
    here have not identified any regulation or statute imposing a time
    limit on a neglect or abuse investigation.
    Of equal or more importance is that, beside promptness, § 7A-544
    requires thoroughness in the investigation of alleged abuse or neglect.
    The child protective services regulations carefully address that thor-
    oughness not only by mandating a broad scope in information acquisi-
    tion but also by distributing responsibility for analysis and decision-
    making among DSS staff members:
    Determining whether a child is abused, neglected, or depen-
    dent requires careful assessment of all information obtained
    during the investigative process and the use of professional
    judgment . . . . While initially the focus is on the allegations
    contained in the report, additional concerns related to the
    child or other children may be known to the agency or
    revealed during the course of the investigation. The case
    decision must therefore reflect assessment of all evidence
    and facts available.
    ....
    The case decision making process is to be shared. At a mini-
    mum, the worker and supervisor must make the decision. A
    team approach to decision-making has several advantages.
    It allows for various viewpoints and discussion which could
    be a valuable learning tool for newer staff. It may lead to
    13
    greater consistency in decision-making. It allows for shared
    liability and responsibility. Making a decision to substanti-
    ate or not can have far-reaching implications for children
    and families, and it is not something that can be taken
    lightly.
    North Carolina Division of Social Services Family Services Manual,
    Vol. I Ch. VIII, at p.23 and standard #21. Thus, it is unlikely that
    Sword was responsible for the length of the investigation. Regardless,
    we are of opinion that under the circumstances facing Sword, he vio-
    lated no clearly established right of plaintiffs. Under the regulations,
    Sword was required to extend his investigation beyond the allegations
    contained in Sylvia Measamer's complaint. In North Carolina, a
    neglected juvenile is a child who:
    does not receive proper care, supervision, or discipline from
    the juvenile's parent guardian, custodian, or caretaker; or
    who has been abandoned; . . . or who is not provided neces-
    sary remedial care; or who lives in an environment injurious
    to the juvenile's welfare . . . .
    N.C. Gen Stat. § 7A-517 (21). The child's history of problems, the
    involvement of the psychologist, the refusal of other adults in the
    neighborhood to cooperate, Courtney's problems in school, inability
    to successfully remain in out-of-home placement and frequent run-
    away episodes, and, ultimately, the filing of juvenile criminal charges
    are all factors that, taken together, suggest that neglect may be occur-
    ring and which, combined with Measamer's complaint, justify ascer-
    tainment of facts by the State under the authority of § 7A-544 "to
    determine whether protective services should be provided." N.C. Gen
    Stat. § 7A-544.
    The Renns offer no factual basis to demonstrate that Sword's
    involvement constituted anything other than limited monitoring, fre-
    quently at the Renns' request. Plaintiffs' own allegations preclude any
    conclusion that Sword's involvement in the Renn's family constituted
    a "familial privacy infringement of constitutional magnitude." Hodge,
    
    31 F.3d at 157
    . Sword did not initiate any contact with the Renns for
    over eight months between the January and September incidents, yet
    the Renns themselves sought Sword's involvement on many occa-
    14
    sions: in their counseling sessions with Dr. Williams, in their relation-
    ships with their neighbors, in their search for out-of-home placement,
    when Courtney's behavior became more violent; and in their dealings
    with the agency on the night of the second incident. Plaintiffs' facts
    do not show that Sword's actions or his level of involvement with the
    Renn family were "designed to have, have had, or even will have, a
    significant impact on the parent-child relationship or on their family's
    ability to function." 
    31 F.3d at 157
    .
    We are of opinion and hold that the individual defendants acted
    within the authority granted by state statute. Accepting plaintiffs' alle-
    gations as true, we find as well that their actions were reasonable
    under the circumstances in relation to the boundaries of the family
    privacy right that had been clearly established. We hold, therefore,
    that the district court erred in deciding that the defendants were not
    entitled to qualified immunity.
    We are also asked on appeal to hold that the individual defendants
    are, in their official capacities, and that Pitt County Department of
    Social Services is, an arm of the State of North Carolina and therefore
    immune from suit under the Eleventh Amendment, and also otherwise
    absolutely immune from suit. These questions were not addressed by
    the district court, however. We ordinarily do not consider questions
    not considered by the district court and do not consider these ques-
    tions here. McGowan v. Gillenwater, 
    429 F.2d 586
    , 587 (4th Cir.
    1970).
    We are also asked to consider various other questions, none of
    which is so inextricably intertwined with the district court's decision
    to make necessary a review of them to insure meaningful review of
    the qualified immunity decision of the district court. Accordingly, we
    do not consider the same. Swint, et al. v. Chambers County Commis-
    sion, 
    63 U.S.L.W. 4189
    , 4193, No. 93-1636 (1995). It is not remiss,
    however, to note in passing that many, or even all, of the questions
    remaining in the case may well be answered by our decision here.
    The decision of the district court denying qualified immunity to the
    individual defendants must be vacated and the case remanded to the
    district court to enter its order granting qualified immunity to the indi-
    15
    vidual defendants and for further proceedings not inconsistent with
    this opinion.
    VACATED AND REMANDED WITH INSTRUCTIONS
    16