Sydnor v. Conseco ( 2001 )


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  •                                                  Filed:   May 15, 2001
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 00-2304
    (CA-00-396)
    Irma H. Sydnor, et al.,
    Plaintiffs - Appellees,
    versus
    Conseco Financial Servicing Corp.,
    Defendant - Appellant.
    O R D E R
    The court amends its opinion filed March 7, 2001, as follows:
    On the cover sheet, section 1 -- the status is changed from
    “UNPUBLISHED” to “PUBLISHED.”
    On the cover sheet, section 6 -- the status is changed to read
    “Reversed and remanded by published opinion.      Judge Howard wrote
    the opinion, in which Chief Judge Wilkinson and Judge Niemeyer
    joined.”
    On page 2, section 2 -- the reference to the use of unpub-
    lished opinions as precedent is deleted.
    - 2 -
    On page 2, first line of opinion -- the opening line of the
    opinion is changed from “PER CURIAM” to “HOWARD, District Judge.”
    For the Court - By Direction
    /s/ Patricia S. Connor
    Clerk
    PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    IRMA H. SYDNOR; VIVIAN E. WYATT,
    Plaintiffs-Appellees,
    v.
    CONSECO FINANCIAL SERVICING
    CORPORATION,
    No. 00-2304
    Defendant-Appellant,
    and
    AAPCOOF RICHMOND WEST,
    INCORPORATED,
    Defendant.
    Appeal from the United States District Court
    for the Eastern District of Virginia, at Richmond.
    Richard L. Williams, Senior District Judge.
    (CA-00-396)
    Argued: January 22, 2001
    Decided: March 7, 2001
    Before WILKINSON, Chief Judge, NIEMEYER, Circuit Judge,
    and Malcolm J. HOWARD, United States District Judge
    for the Eastern District of North Carolina, sitting by designation.
    _________________________________________________________________
    Reversed and remanded by published opinion. Judge Howard
    wrote the opinion, in which Chief Judge Wilkinson and
    Judge Niemeyer joined.
    _________________________________________________________________
    COUNSEL
    ARGUED: Brian R. M. Adams, SPOTTS, FAIN, BUIS, CHAPPELL
    & ANDERSON, Richmond, Virginia, for Appellant. Thomas Dean
    Domonoske, THE LAW OFFICE OF DALE W. PITTMAN, Harri-
    sonburg, Virginia, for Appellees. ON BRIEF: Michael B. Gunlicks,
    SPOTTS, FAIN, BUIS, CHAPPELL & ANDERSON, Richmond,
    Virginia, for Appellant. Dale W. Pittman, THE LAW OFFICE OF
    DALE W. PITTMAN, Petersburg, Virginia, for Appellees.
    _________________________________________________________________
    OPINION
    HOWARD, District Judge:
    This matter arises out of a home improvement loan received by the
    plaintiffs in this case, Irma H. Sydnor ("Sydnor") and Vivian E. Wyatt
    ("Wyatt"), from Conseco Finance Servicing Corporation ("Conseco")
    for work done by AAPCO of Richmond West, Inc. ("AAPCO"). For
    the reason stated below, we reverse the judgment of the district court
    and remand for the district court to hold a hearing under the Prima
    Paint standard.
    I.
    In the spring of 1999, home improver AAPCO approached Sydnor
    and Wyatt (collectively "appellees") about making improvements to
    their home. The appellees agreed to the home improvement project,
    and AAPCO located financing for the work through Conseco. Sydnor
    and Wyatt sent a loan application to Conseco to obtain funding for the
    improvements.
    On July 9, 1999, Sydnor and Wyatt signed a financing contract
    ("contract") agreeing to a loan of $9,907.94, secured by a deed of trust
    on Sydnor and Wyatt's home. The contract contained a provision
    requiring all disputes be referred to arbitration in accordance with the
    Federal Arbitration Act, 9 U.S.C. § 1.
    2
    Conseco subsequently issued checks to Sydnor and Wyatt to cover
    the home improvements by AAPCO. A dispute arose between the
    appellees and the subcontractor -- AAMOR Home Renovations --
    who were hired by AAPCO to complete repairs on Sydnor and
    Wyatt's home.
    Appellees filed suit against Conseco and AAPCO in the United
    States District Court for the Eastern District of Virginia alleging vio-
    lations of the Truth in Lending Act, Virginia's Consumer Protection
    Act, fraud, and conspiracy. Conseco sought to compel arbitration.
    On September 27, 2000, Judge Richard L. Williams denied Conse-
    co's motion to compel arbitration. As basis for his ruling, Judge Wil-
    liams found that 1) plaintiffs did not knowingly and voluntarily waive
    their right to a jury trial; 2) the arbitration agreement was unconscio-
    nable because of unknown fees, costs, and procedures; and 3) the
    arbitration clause was unenforceable because plaintiffs alleged fraud
    specific to the arbitration clause. J.A. 118-19.
    Conseco filed this interlocutory appeal, 9 U.S.C. § 16, challenging
    the district court's order. We review a district court's denial of a
    motion to compel arbitration de novo. Cara's Notions v. Hallmark
    Cards, Inc., 
    140 F.3d 566
    , 569 (4th Cir. 1998).
    II.
    Recognizing a strong federal policy in favor of arbitration, Con-
    gress passed the Federal Arbitration Act ("FAA") "to reverse the
    longstanding judicial hostility to arbitration agreements." Gilmer v.
    Interstate/Johnson Lane Corp., 
    500 U.S. 20
    , 24 (1991). The FAA
    mandates that if parties execute a valid agreement to arbitrate dis-
    putes, a federal court must compel arbitration.
    While federal policy broadly favors arbitration, the initial inquiry
    is whether the parties agreed to arbitrate their dispute. Mitsubishi
    Motors Corp. v. Soler Chrysler-Plymouth, Inc., 
    473 U.S. 614
    , 626
    (1985). Congress did not intend for the FAA to force parties who had
    not agreed to arbitrate into a non-judicial forum, and therefore, federal
    courts must first decide whether the parties entered into an agreement
    3
    to arbitrate their disputes. Volt Info. Sciences, Inc. v. Board of Trust-
    ees, 
    489 U.S. 468
    , 478 (1989). In determining whether the parties
    executed a valid agreement to arbitrate, courts generally apply ordi-
    nary state-law principles that govern the formation of contracts. First
    Options v. Kaplan, 
    514 U.S. 938
    , 944 (1995). Moreover, the FAA
    provides that a party may seek revocation of a contract under "such
    grounds as exist at law or in equity," including fraud, duress, and
    unconscionability. 9 U.S.C. § 2. However, federal courts must not
    "singl[e] out arbitration provisions for suspect status," and should
    evaluate arbitration agreements with the same standards as contracts.
    Doctor's Assocs., Inc. v. Casarotto, 
    517 U.S. 681
    , 687 (1996).
    The lower court's decision provided three grounds for not enforc-
    ing the arbitration agreement. We address these grounds in turn.
    III.
    We first decide whether the district court properly concluded that
    the arbitration agreement was unconscionable. Principles of equity
    may counsel for invalidation of an arbitration agreement if the
    grounds for revocation relate specifically to the arbitration clause.
    Hooters of America v. Phillips, 
    173 F.3d 933
    , 938 (4th Cir. 1999).
    Unconscionability is a narrow doctrine whereby the challenged con-
    tract must be one which no reasonable person would enter into, and
    the "`inequality must be so gross as to shock the conscience.'" L&E
    Corp. v. Days Inns of America, Inc., 
    992 F.2d 55
    , 59 (4th Cir. 1993)
    (quoting Smyth Bros.-McCleary-McClellan Co. v. Beresford, 
    104 S.E. 371
    , 382 (Va. 1920) (internal quotations omitted)). However, when
    claims allege unconscionability of the contract generally, these issues
    are determined by an arbitrator because the dispute pertains to the for-
    mation of the entire contract, rather than the arbitration agreement.
    Coleman v. Prudential Bache Sec., Inc., 
    802 F.2d 1350
    , 1352 (11th
    Cir. 1986).
    Sydnor and Wyatt alleged in the lower court that terms specific to
    the arbitration agreement -- unknown fees, costs, and procedures --
    were unconscionable. The district court agreed and refused to compel
    arbitration, relying heavily on an opinion by the United States Court
    of Appeals for the Eleventh Circuit which held that an arbitration
    agreement silent on fees and cost was unenforceable. Randolph v.
    4
    Green Tree Fin. Corp.-Alabama, 
    178 F.3d 1149
    , 1158 (11th Cir.
    1999), rev'd, 
    121 S. Ct. 513
    (2000).
    The Supreme Court, however, subsequently reversed the Eleventh
    Circuit's decision. The court held that while "the existence of large
    arbitration costs could preclude a litigant . . . from effectively vindi-
    cating her federal statutory rights" in an arbitration forum, failure of
    an arbitration agreement to address costs and fees does not alone
    make the agreement unenforceable. Green Tree Fin. Corp.-Alabama
    v. Randolph, 
    121 S. Ct. 513
    , 522 (2000). Instead, the party seeking to
    avoid arbitration must prove that "arbitration would be prohibitively
    expensive." 
    Id. The appellees
    presented little evidence from which the district
    court could have concluded that arbitration was prohibitively expen-
    sive. Appellant has also represented to this court its willingness to pay
    arbitration fees arising from this dispute.
    Moreover, our decision in Hooters of America v. Phillips, 
    173 F.3d 933
    (4th Cir. 1999), provides guidance on the limited circumstances
    in which a court may find an arbitration agreement unconscionable.
    In Hooters, we stated that arbitration agreements would not be invali-
    dated for failure to replicate a judicial forum. 
    Id. at 940.
    Instead, the
    finding of unconscionability in Hooters was based on a multitude of
    biased and warped rules promulgated by Hooters which essentially
    created a "sham [arbitration] system" which the court refused to
    enforce. 
    Id. The egregiously
    unfair arbitration rules in Hooters, how-
    ever, provide only a limited departure from the general rule that arbi-
    trators decide questions of fairness regarding arbitration proceedings.
    
    Id. at 941.
    Arbitration is not inherently unconscionable, and Hooters
    does not give a federal court license to make a "full-scale assault" on
    arbitration. 
    Id. In light
    of the Supreme Court's holding in Green Tree and our own
    discussion in Hooters, we conclude that the district court erred in
    finding that the arbitration agreement was unconscionable because of
    unknown cost, fees, and procedures.
    IV.
    As a second basis for holding the arbitration agreement unenforce-
    able, the district court held that because arbitration constitutes waiver
    5
    of a claimant's Seventh Amendment right to a jury trial, the waiver
    must be made in clear and unmistakable terms. The court continued
    by concluding that Sydnor and Wyatt had not knowingly waived their
    right to a jury trial. At the outset we note that the arbitration agree-
    ment clearly states: "THE PARTIES VOLUNTARILY AND KNOW-
    INGLY WAIVE ANY RIGHTS THEY HAVE TO A JURY TRIAL,
    EITHER PURSUANT TO ARBITRATION UNDER THIS CLAUSE
    OR PURSUANT TO A COURT ACTION BY YOU." J.A. 33.
    Sydnor and Wyatt do not dispute that they signed a document that
    clearly stated that they knowingly and voluntarily waived the right to
    a jury trial. Instead, they assert that the defendants had a duty to
    ensure that the appellees fully informed themselves of the arbitration
    agreement and waiver of a jury trial. However, an elementary princi-
    ple of contract law is that a party signing a written contract has a duty
    "to inform himself of its contents before executing it, . . . and in the
    absence of fraud or overreaching he will not be allowed to impeach
    the effect of the instrument by showing that he was ignorant of its
    contents or failed to read it." Corbett v. Bonney, 
    202 Va. 933
    , 938
    (1961). That the appellees did not make themselves aware of the arbi-
    tration clause and disclosure is irrelevant.
    Nor does the fact that the appellees waived their right to a jury trial
    require the court to evaluate the agreement to arbitrate under a more
    demanding standard. It is clear that a party may waive her right to
    adjudicate disputes in a judicial forum. Similarly, the right to a jury
    trial attaches in the context of judicial proceedings after it is deter-
    mined that litigation should proceed before a court. Thus, the "loss of
    the right to a jury trial is a necessary and fairly obvious consequence
    of an agreement to arbitrate." Pierson v. Dean, Witter, Reynolds, Inc.,
    
    742 F.2d 334
    , 339 (7th Cir. 1984). We therefore conclude that the dis-
    trict court erred in finding that the appellees did not knowingly and
    voluntarily waive their right to a jury trial.
    V.
    The district court concluded alternatively that the arbitration agree-
    ment was unenforceable because Sydnor and Wyatt alleged fraud.
    Under the Prima Paint standard, a federal court may only consider
    claims of fraud in the inducement "if the fraud relates specifically to
    6
    the arbitration clause itself and not to the contract generally." Three
    Valleys Mun. Water Dist. v. E.F. Hutton & Co., 
    925 F.2d 1136
    , 1140
    (9th Cir. 1991). See generally Prima Paint Corp. v. Flood & Conklin
    Mfg. Co., 
    388 U.S. 395
    (1967). Claims of fraud applicable to the
    entire contract are generally resolved by an arbitrator.
    While the district court determined that appellees alleged fraud
    "specific to the arbitration clause," J.A. 119, it is unclear from the
    record how appellees' allegations of fraud apply specifically to the
    making of the arbitration agreement, as opposed to the whole con-
    tract.
    As noted above, Sydnor and Wyatt concede that they signed the
    contract containing a bolded and all cap arbitration agreement. The
    appellees' allegations of fraud relate the Conseco's use of an unli-
    cenced settlement agent, failure of the agent to leave a copy of the
    contract with Sydnor and Wyatt, and various other violations of state
    and federal law. However, it is unclear if or how these allegations of
    fraud would invalidate only the arbitration agreement, while leaving
    the contract as a whole intact. As stated above, if the appellees' fraud
    claims apply to the contract as a whole, they must be resolved by an
    arbitrator, and not the court.
    Therefore, we reverse and remand with instructions for the district
    court to hold a hearing under the Prima Paint standard to determine
    whether the appellees' allegations of fraud apply to the contract gen-
    erally or specifically to the arbitration clause.
    REVERSED AND REMANDED
    7