Nigro v. Virginia Commonwealth University/Medical College , 492 F. App'x 347 ( 2012 )


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  •                                  UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 10-2425
    CLAUDINE NIGRO,
    Plaintiff - Appellant,
    v.
    VIRGINIA   COMMONWEALTH    UNIVERSITY/MEDICAL   COLLEGE   OF
    VIRGINIA;   FRANCIS  X.   DENNEHY,   M.D.;  WARREN  MEMORIAL
    HOSPITAL; VALLEY HEALTH SYSTEM,
    Defendants – Appellees,
    and
    APPALACHIAN      OSTEOPATHIC    POSTGRADUATE     TRAINING       INSTITUTE
    CONSORTIUM,
    Defendant.
    Appeal from the United States District Court for the Western
    District of Virginia, at Harrisonburg.  Glen E. Conrad, Chief
    District Judge. (5:09-cv-00064-gec-bwc)
    Argued:   May 16, 2012                               Decided:   June 21, 2012
    Before TRAXLER,      Chief     Judge,   and   KING    and   DUNCAN,   Circuit
    Judges.
    Affirmed by unpublished opinion.        Judge Duncan wrote                  the
    opinion, in which Chief Judge Traxler and Judge King joined.
    ARGUED: Nicholas Hantzes, HANTZES & REITER, McLean, Virginia,
    for Appellant.    Cathleen Patricia Welsh, LENHART & OBENSHAIN,
    PC, Harrisonburg, Virginia, for Appellees.    ON BRIEF: Mark D.
    Obenshain,   Andrew   S.  Baugher,  LENHART  &   OBENSHAIN,  PC,
    Harrisonburg, Virginia, for Appellees Warren Memorial Hospital,
    Valley Health System, and Francis X. Dennehy, M.D.; Sydney E.
    Rab, OFFICE OF THE ATTORNEY GENERAL, Richmond, Virginia, Susan
    T. Ferguson, VCU GENERAL COUNSEL'S OFFICE, Richmond, Virginia,
    for Appellee Virginia Commonwealth University/Medical College of
    Virginia.
    Unpublished opinions are not binding precedent in this circuit.
    2
    DUNCAN, Circuit Judge:
    Claudine Nigro, a former medical resident in the Shenandoah
    Valley      Family        Residency      Program     (the    “Program”),    brought    a
    myriad      of    state     and    federal     law   claims   against   the   Program,
    Valley Health System (“VHS”), VCU/Medical College of Virginia
    (“VCU”),         Warren    Memorial      Hospital     (the    “Hospital”),    and     Dr.
    Francis X. Dennehy (collectively, the “Defendants”), after she
    was not permitted to advance to the second year of the Program.
    The district court granted the Defendants’ motion to dismiss on
    most   of    her     claims       and,   shortly     thereafter,    granted    summary
    judgment on the rest.              For the reasons below, we affirm.
    I.
    The facts are lengthy and somewhat involved.                     For the sake
    of clarity, we divide them into three parts.                       We first describe
    the Program.          We next discuss Nigro’s tenure in the Program.
    Finally, we detail the proceedings leading to this appeal.
    A.
    We    turn    first        to   the    Program,   which   consists     of   three
    years: R-1, R-2, and R-3.                    Residents contract with the Program
    for each year.             For example, Nigro’s contract (the “Contract”)
    covered her R-1 year, which was to run from July 1, 2008 to June
    30, 2009.          The residents’ contracts stipulate salary, certain
    professional responsibilities, and the terms under which they
    3
    may be renewed or terminated.                    The American Council for Graduate
    Medical      Education          (“ACGME”)       also     plays    a     role.       ACGME          has
    guidelines applicable to many aspects of the contracts that the
    Program      signs     with       its     residents.             In     addition       to        their
    contracts,         residents           receive       separate     documents         containing
    additional procedures (the “Procedures”), which detail the finer
    points    about      how        the    residency       operates.            ACGME   guidelines
    influence      the     Procedures          as     well.          However,       unlike           their
    contracts, neither the residents nor representatives from the
    Program sign the Procedures.
    Residents in the Program rotate through several practices
    in   their    R-1    year        and    therefore       work     with      different        faculty
    members      during     that          period.          They    work        primarily        at     the
    Hospital, which is owned by VHS.                         Throughout their rotations,
    both     “Core”      and     “Specialty”          Faculty        members       supervise           the
    residents and provide them with ongoing instruction, mentoring,
    and evaluations.            The Core Faculty, in addition to teaching in
    rotations, assists the Program Director, Dr. Francis Dennehy, in
    running      the    Program.            The     Core    Faculty       meets     regularly           to
    discuss the performance of individual residents and votes to
    take action against underperforming residents.                                  The Specialty
    Faculty      focuses       on    instructing         residents        in    their   rotations.
    Each resident has a faculty advisor who reviews the resident’s
    4
    progress and proffers advice on any areas of concern.                   All of
    the Program’s faculty members are professors at VCU.
    Faculty      members   assess   the    residents   at   several    points
    during the year.         At the end of each rotation, the doctors
    supervising that rotation fill out a standard form evaluating
    the resident on several substantive criteria and various aspects
    of professionalism.         These forms instruct the faculty that 80
    percent    of    the   residents   should    be   marked   “average.”      The
    residents’ contracts and the Procedures describe how the Program
    typically deals with residents who perform below average.                  The
    relevant provisions of Nigro’s contract follow.
    First, § 3.7, the only provision to speak of non-renewal,
    provides that:
    When deciding not to renew Resident’s agreement, the
    Residency Program agrees to provide Resident with as
    much advance written notice of its decisions as may be
    reasonably permitted under the circumstances.   To the
    extent possible, the Residency Program will try to
    provide four months’ advance written notice before the
    end of the then-current term.   However, the Residency
    Program will not be bound by the foregoing and it
    reserves the right to provide Resident with less than
    four months[’] written notice.
    J.A. 66.        Next, § 5 contemplates performance review policies.
    Relevant to this appeal, it provides that:
    The Residency has a procedure whereby any resident
    terminated by the Residency for deficiencies in
    Clinical    Competence,    Technical   Skill, and/or
    Professional Behavior is granted due process.
    5
    Residents will be notified at least four months in
    advance through the winter semi-annual review process
    if promotion or reappointment is in jeopardy, unless
    behavior preventing reappointment occurs during the
    four months prior to the start of each academic year.
    J.A. 68.    Finally, § 14 is an integration clause stating that:
    This agreement contains the final and entire agreement
    between the parties, and they shall not be bound by
    any terms, conditions, statements or representations,
    oral or written, not herein contained or contained in
    a written amendment to this Agreement executed by the
    parties hereto. This Agreement may be amended only by
    written agreement executed by the parties.
    The Procedures provide for a slightly different course for
    dealing with underperforming residents.                          They specify that an
    underperforming resident should first be placed on probation and
    given    four    months    to    improve    before       any      dismissal      action   is
    taken.     They further provide for a process by which a resident
    may   appeal     any    disciplinary       action       to   a    subcommittee      of    the
    faculty.
    B.
    Nigro     signed    the    Contract        with    the     Program    in    March   of
    2008.     Nigro claims that she passed all of her rotations and
    that she did a satisfactory job in each of them.                             While it is
    correct that she technically passed every rotation, the record
    contradicts      her     claim    that     her    performance        was    consistently
    satisfactory.           For     example,    Dr.     Sherry        Whisenant,      who     was
    assigned    as    her    advisor,     testified         that     Nigro     had   performed
    6
    poorly in medical school and that she received a very low score
    on an exam administered during orientation.
    Nigro’s     reviews    from    her       rotations     indicate       that   her
    performance grew worse as the year went on.                  Most of the reviews
    from her first rotations in the summer of 2008 describe her work
    as   average;     Dr.   Dennehy’s    review      was   not    entirely      positive.
    Moving     into   the   fall,     Nigro   received      mixed     reviews     in   her
    pediatrics and family practice rotations, receiving several poor
    marks on substantive criteria, but garnering positive reviews in
    “Professional       Characteristics,”          which   includes      nonsubstantive
    criteria such as appropriate dress.               The reviews from her ER and
    internal medicine rotations were less consistent--some doctors
    rated her “knowledge base” above average and others found her to
    be   lagging      behind    her   peers.         Cumulative     reviews       of   her
    performance in the fall of 2008 also describe her substantive
    skills as being significantly below her peers.
    Some of Nigro’s faculty supervisors became very concerned
    by   her   performance      during   Nigro’s       rotation     in    the    neonatal
    intensive    care    unit   (“NICU”)      in    December     2008.     Dr.    Lee,   a
    Specialty Faculty member overseeing that rotation, informed Dr.
    Dennehy that Nigro was in danger of failing and did not seem
    concerned about patient care.             According to Dr. Dennehy, Dr. Lee
    also reported that she was arriving before her shift, when there
    7
    was little to do, and using that as an excuse to leave early. 1
    In the final comments section of his review, Lee said:
    This one is very hard.    In reality, she likely would
    have failed in a different year.    But there is great
    concern of Claudine returning to the NICU rotation for
    the sake of the staff . . . . Claudine passed more
    because her deficiencies cannot be corrected with
    another rotation in the NICU . . . . She met the
    barest minimum to this rotation but I do not believe
    she will be able to survive internship and/or
    residency without a change in her inner drive . . . .
    I did not have the heart to tell her about my belief
    that she may not make it through internship/residency.
    J.A. 605.      Dr. Clawson, who also supervised Nigro during her
    NICU rotation, echoed Dr. Lee’s assessment in his review.
    In   January     2009,   after   her     NICU     rotation,       Nigro   took   a
    survey from the ACGME that asked whether she had ever worked
    seven consecutive days without one day off.                       ACGME limits the
    number of hours that residents are allowed to work in any given
    week and requires residency programs to adhere to this limit as
    a condition of their accreditation.                    Nigro reported that the
    Program had once required her to work 12 consecutive days, which
    is more than ACGME allows.            When she asked Dennehy about this
    evaluation,    Nigro    claims    that       he   told      her   to    respond   “on
    average,”     which    she    interpreted         as    a    request     to    answer
    1
    Nigro says that Dr. Dennehy’s allegation that she left
    early is untrue and claims that Dr. Dennehy defamed her when he
    repeated Dr. Lee’s alleged critique to others.
    8
    untruthfully.         She    alleges     that   her    truthful      answer       on    this
    survey influenced the faculty’s evaluations of her work.
    By    February      2009,    there   was     growing      concern     among       the
    Faculty that Nigro had made the wrong career choice and that she
    was    exhibiting        signs      of   depression.          At     her     semiannual
    performance      review      on     February      4,   2009,       she     received      an
    “Individual Improvement Plan” (the “IIP”), which required her to
    seek counseling and to show greater empathy.                             Although Nigro
    signed the IIP, someone wrote “not planning to do discuss with
    pastor” next to the requirement that she seek counseling.                              J.A.
    571.        Apparently, Nigro initially refused to comply with the
    counseling requirement because she believed it to conflict with
    her Christian faith.              She thus became the first resident in the
    history of the Program to refuse to comply with an IIP.                                Nigro
    states that she believed that Dr. Dennehy had no objection to
    her use of her pastor as a counselor.
    Nigro     further      claims     that     when     she     saw      the     letter
    memorializing        her     semiannual     performance          review,      the       last
    sentence       stated,      “it     is   expected      that     barring      unforeseen
    circumstances, she is likely to be promoted to R-2 at the end of
    June.”       J.A. 594.        She claims that, unbeknownst to her, Dr.
    Dennehy      added   language       addressing      some   of      the    more    serious
    concerns from her NICU evaluations.                      He also noted that her
    explanation for her shortcomings was that others did not like
    9
    her.     The added language further said “[o]ur greatest concern is
    the denial that there is anything wrong, when evaluations come
    from so many levels and so many angles.”               J.A. 595.
    Dr. Dennehy, Dr. Whisenant, and the Chief Resident met with
    Nigro on February 25, 2009, to discuss her lack of improvement
    and the possibility that her Contract might not be renewed.                         At
    this    meeting    Nigro    received     a   Letter   of   Concern,      which    also
    explained that further failure to improve and fully comply with
    her IIP would lead to the non-renewal.
    In response to the Letter of Concern, Nigro met with Dr.
    Dana Medcalf for psychological evaluation on March 10, 2009.
    Dr. Medcalf concluded that Nigro was not depressed.                      He believed
    that the “best explanation” was that Nigro “has had problems
    coping with the rigors of the program.”               J.A. 1948.         Dr. Medcalf
    then suggested that Nigro needed further therapy to resolve her
    difficulties.
    Nigro received a “Notice of Non-Renewal of Contract” on
    March     25,     2009,    which      explained    that      she   had    shown    no
    improvement in the areas identified in the February 25, 2009,
    Letter    of    Concern.        This    letter    proposed     that   Nigro      would
    receive     credit        for   the    rotations      that     she    successfully
    completed, avoid probation or any other disciplinary notation on
    her record, and receive help in finding placement with another
    residency program.          In April, Nigro appealed her non-renewal to
    10
    a subcommittee of attending physicians.                 In response to Nigro’s
    appeal, Dr. Dennehy emailed the chair of the subcommittee about
    his     concerns.       Nigro    claims     that   he    defamed      her   to     the
    subcommittee.       A majority of the subcommittee voted to reverse
    the decision of the Core Faculty.
    The subcommittee did not itself devise an alternative plan
    for Nigro.       Instead, Dr. Dennehy, as director of the Program,
    drafted one--recorded in a memorandum dated April 20, 2009--
    under    which    she    would    not    receive     credit    for    the    2008-09
    academic year, would be placed on probation, and would repeat
    her R-1 year.       Nigro believed that the subcommittee violated its
    procedures by allowing Dennehy to draft the alternative plan.
    Her   counsel    wrote    the    subcommittee      asking     it     to   reconsider
    Dennehy’s proposal.        The record does not reflect whether it did
    so.
    During     communications        surrounding      her   non-renewal        Nigro
    allegedly told one employee that she had recorded conversations
    with physicians.         On April 3, 2009, another employee emailed
    Dennehy    to    have   him     tell    Nigro   that    taping     could    lead    to
    termination.        Dennehy forwarded the warning to Nigro on April
    7, 2009.     Nigro, however, denied making any such recording.                     She
    now considers the suggestion that she made any recordings to be
    defamatory.
    11
    Nigro’s performance in the remaining months of her R-1 year
    continued to cause concern.           For example, on June 20, 2009,
    another doctor who supervised Nigro communicated to Dennehy that
    Nigro was not ready to progress to the second year.             Her end-of-
    year reviews are consistent with these sentiments.
    Nigro resigned from the Program on June 24, 2009.
    C.
    Nigro filed a complaint with the EEOC on June 25, 2009.
    She received a right to sue letter on November 30, 2009, and
    filed her first complaint in the United States District Court
    for the Western District of Virginia on August 3, 2010.                    Her
    Second Amended Complaint, filed on December 18, 2010 included
    several claims against VHS, VCU, the Hospital, and Dr. Dennehy:
    Breach of Contract against VHS and VCU; Denial of Due Process in
    violation of 
    42 U.S.C. § 1983
     against VHS, VCU and the Hospital;
    Defamation    against   Dr.    Dennehy,    VHS,   VCU   and   the    Hospital;
    Intentional    Infliction      of    Emotional    Distress     against     Dr.
    Dennehy, VHS, and VCU; Intentional Interference with Contract
    against Dr. Dennehy; Gender Discrimination in violation of Title
    VII against VCU and the Hospital; and Retaliation in violation
    of Title VII against VCU and the Hospital.
    The Defendants filed a motion to dismiss under Federal Rule
    Civil   Procedure   12(b)(6)    on   January   20,   2011.     The    district
    court dismissed Nigro’s claims for Breach of Contract, Denial of
    12
    Due   Process,     Intentional       Infliction      of   Emotional      Distress,
    Intentional      Interference    with        Contract,    and    parts    of    her
    Defamation Claim.      It denied the motion to dismiss on her Title
    VII claims and parts of her Defamation claims. 2
    The Defendants then filed a motion for summary judgment on
    the remaining claims on September 30, 2011, which the district
    court granted.
    II.
    Our review of the district court's ruling on a motion to
    dismiss is de novo, accepting all well-pled facts as true and
    construing    those   facts     in    the    light   most   favorable      to   the
    plaintiffs.      Nemet Chevrolet, Ltd. v. Consumeraffairs.com, Inc.,
    
    591 F.3d 250
    , 253 (4th Cir. 2009).             However, “legal conclusions,
    elements of a cause of action, and bare assertions devoid of
    further factual enhancement fail to constitute well-pled facts
    for Rule 12(b)(6) purposes.”           
    Id. at 255
    .        “We also decline to
    consider   unwarranted    inferences,         unreasonable      conclusions,     or
    arguments.”    
    Id.
     (quotation marks omitted).
    2
    Specifically, the district court found that VCU was
    entitled to the dismissal of all of Nigro’s state-law and § 1983
    claims on the basis of Eleventh Amendment immunity. On appeal,
    Nigro has not argued that the district court erred in concluding
    that VCU was immune on these claims.      Accordingly, her only
    claim against VCU remaining in this appeal is for violating
    Title VII.
    13
    We “review[] a district court’s decision to grant summary
    judgment       de   novo,   applying   the    same   legal   standards   as   the
    district court” and viewing “all facts and reasonable inferences
    . . . in the light most favorable to the non-moving party.”
    Pueschel v. Peters, 
    577 F.3d 558
    , 563 (4th Cir. 2008) (quotation
    marks omitted).        Summary judgment is appropriate where “there is
    no genuine dispute as to any material fact and the moving party
    is entitled to judgment as a matter of law.”                   Fed. R. Civ. P.
    56(a).        “If, after reviewing the record as a whole, however, we
    find that a reasonable jury could return a verdict for [the non-
    moving party], then a genuine factual dispute exists and summary
    judgment is improper.”            Evans v. Techs. Applications & Serv.
    Co., 
    80 F.3d 954
    , 959 (4th Cir. 1996).
    III.
    We consider Nigro’s claims in logical order, dealing first
    with those that answer predicate questions for her other claims.
    Accordingly, we first consider her claim for breach of contract.
    Second, we discuss her claim for defamation.                   We next turn to
    her claim for intentional interference with contract, followed
    by her claim for intentional infliction of emotional distress.
    Then     we    consider     her   constitutional     claims.      Finally,    we
    consider her Title VII claims.
    14
    A.
    Nigro’s breach of contract claim rests on an alleged breach
    of the Procedures, not of the Contract itself.                                 As discussed
    above,     the      Procedures              are    separate,       unsigned      documents.
    Specifically, she argues that, under the Procedures, she was
    entitled to four months’ notice before non-renewal and that she
    should have first been placed on probation and given a chance to
    improve.      The district court held that the integration clause
    barred   it      from       considering           the   Procedures      as    part    of    the
    contract.        On appeal, Nigro claims both that the integration
    clause does not bar the consideration of the Procedures and that
    even if it does, Virginia law independently prohibits employers
    from violating any procedures distributed to their employees.
    We find neither argument persuasive.
    1.
    With respect to Nigro’s first argument, we agree with the
    district      court         that      the     integration        clause      precludes      the
    incorporation          of       the   Procedures          into   the      contract.         The
    integration      clause          clearly      states      that   the    contract       is   the
    entire   agreement           between        the    parties.        Moreover,         the    only
    provision      of       the        contract        that    arguably         references      the
    Procedures        is        §      3.2,       which       refers       to     “duties       and
    responsibilities of resident.”                     J.A. 65.      Accordingly, we do not
    find that the Procedures bound the Program to any particular
    15
    course of action when dealing with Nigro’s inadequacies as a
    doctor.
    Moreover § 3.7, which deals specifically with non-renewal,
    provides that the Program will try to give the resident four
    months’ notice.         It goes on to say, however, that the Program
    “reserves      the    right    to   provide      Resident    with    less    than   four
    months[’]      written        notice.”        J.A.   66.       Incorporating        the
    Procedures into the contract and applying them to non-renewal
    would contradict the plain language of § 3.7.                       That is, even if
    other     provisions     of     the    contract      incorporate       some    of   the
    Procedures,      we    cannot       read   the    Procedures’       requirements     as
    governing      non-renewal       because    doing     so    would    contravene      the
    express provisions of § 3.7.                  We therefore find no breach of
    contract.
    2.
    Turning to her second argument--that Virginia law makes the
    Procedures binding on the Program notwithstanding the Contract’s
    integration clause--we also find it unpersuasive.                       Here, Nigro
    relies    on   the    Virginia      Supreme      Court’s    decision    in    Hercules
    Powder Co. v. Brookfield, 
    53 S.E.2d 804
     (Va. 1949), which holds
    that a termination and severance policy distributed to existing
    employees is a binding, unilateral contract offered to secure
    continued service from those employees.                     
    Id. at 808
    ; see also,
    Dulany Foods, Inc. v. Ayers, 
    260 S.E.2d 196
    , 199-202 (Va. 1979)
    16
    (relying on Hercules, and holding that memoranda circulated to
    improve      employee    morale        are      binding        offers       accepted      by
    employees’     continued     service).            In   Hercules       and    Dulany,     the
    employees received the policies in question after they began
    working.       The    new    procedures         in     those     cases       changed     the
    employees’ terms of employment and effectively constituted new
    contracts which the employees accepted by continuing to work.
    Here, Nigro received the Procedures with her original Contract.
    As such, the Procedures were not a superseding offer that Nigro
    could      accept    through      continued        employment.              We   therefore
    conclude that Virginia law does not create an independent basis
    for Nigro’s breach of contract claim.
    B.
    Nigro claims that ten statements made by Dennehy and two
    statements made by other Program employees are defamatory.                                We
    agree with the district court’s grant of the Defendants’ motion
    to dismiss with respect to the former and its grant of the
    Defendants’     motion      for     summary     judgment       with   respect       to   the
    latter     because    none     of    the     allegedly      defamatory           statements
    qualify as such under Virginia law.
    “In Virginia, the elements of libel are (1) publication of
    (2)   an    actionable   statement         with      (3)   the   requisite        intent.”
    Jordan v. Kollman, 
    612 S.E.2d 203
    , 206 (Va. 2005).                                  “To be
    actionable, the statement must be both false and defamatory.”
    17
    
    Id.
        In     interpreting      Virginia        law,    we    have       explained      that
    statements     are     defamatory     if        they    “tend      so     to    harm     the
    reputation of another as to lower him in the estimation of the
    community or to deter third persons from associating or dealing
    with him. . . . [D]efamatory words are those that make the
    plaintiff appear odious, infamous, or ridiculous.”                              Chapin v.
    Knight-Ridder,       Inc.,     
    993 F.2d 1087
    ,     1092     (4th        Cir.    1993)
    (quotation     marks     and    citations        omitted).          We    will        discuss
    Virginia    law   with    respect     to    Dennehy’s         allegedly         defamatory
    statements first, and then turn the other employees’ statements.
    1.
    Nigro    claims    that   Dennehy         defamed      her   when    he    made    the
    following statements in various meetings and notices:
    1. “[Nigro] has not shown any improvement at the Front Royal
    Family Practice Clinic, since receiving the letter of non-
    renewal of contract.”
    2. “[Nigro] failed NICU.”
    3. “[Nigro] on a regular basis would leave the Clinic to go
    home early.”
    4. “There has been no evidence of improvement or intention to
    improve in weak areas.”
    5. “There is no change in apathetic/disinterested approach or
    demonstrated      interest     in    learning       despite        3-4    months     of
    discussion and coaching.”
    18
    6. “Plaintiff            has     poor    time      management      with     respect    to
    internal medicine rotation.”
    7. “Plaintiff           is     making   the     same   mistakes    repeatedly      after
    corrective instruction such as rough or painful Pap smear
    technique on GYN.”
    8. “Plaintiff has flattened affect, body language, disconnect
    from patient interaction and the appearance in many forms
    of being disinterested in doing food care for patients.”
    9. “There is faculty consensus that [Nigro] may be suffering
    from depression or poor career choice.”
    10.     “Dr. Nigro was more interested in getting tasks done in
    order         to    leave    than    in     caring   for    the    medical    issues
    presented.”
    Appellant’s Br. 34-36.
    Statements (1), (4), (5), (6), and (8) are opinions and
    therefore not actionable under Virginia law.                               See      Chaves v.
    Johnson, 
    335 S.E.2d 97
    , 101 (Va. 1985) (“Pure expressions of
    opinion,         not    amounting       to    ‘fighting       words,’      cannot   form    the
    basis       of    an        action    for    defamation.”).          Nigro       attempts   to
    circumvent this general rule by relying on Fuste v. Riverside
    Healthcare Association, 
    575 S.E.2d 861
     (Va. 2003), which held
    that “defamatory words that prejudice a person in his or her
    profession or trade are actionable as defamation per se.”                                   
    Id. at 861
        (quotation             marks    and   alterations       omitted).        Nigro’s
    19
    reliance is misplaced, however, because it assumes the matter at
    issue--that statements of opinion can be defamatory.                             But as the
    Virginia Supreme Court has explained, statements that do “not
    contain      a   provably     false      factual       connotation,        or    statements
    which cannot reasonably be interpreted as stating actual facts
    about    a   person”      are   opinions      and       therefore       not     defamatory.
    Yeagle    v.     Collegiate     Times,      
    497 S.E.2d 136
    ,     137      (Va.   1998)
    (footnote omitted).          Dennehy’s statements regarding Nigro’s lack
    of progress and apparent disinterest are expressions of opinion
    because they are based on his perceptions of her performance and
    cannot be proven false.
    Statements (2), (3), and (7) are not sufficiently harmful
    to be defamatory.          We acknowledge that statement (2)--that Nigro
    failed NICU--is technically false, despite Dr. Lee’s statement
    that she would have failed in a different year and that part of
    why she passed was because the rotation did not want her back.
    Nonetheless, looking to our precedent in Chapin, we do not find
    any of these statements defamatory because we cannot conclude
    that they would “deter third persons from associating or dealing
    with”     Nigro      or     make    her      “appear          odious,        infamous,       or
    ridiculous.”         Chapin,       
    993 F.2d at 1092
    .        As     alleged,    the
    statements       suggest    that      she   still       had    much     to      learn   as    a
    resident.        The very point of residency is to serve as a training
    vehicle      allowing     the   resident         to    benefit    from       guidance    and
    20
    instruction.          For   this    reason,      none   of   these    statements       can
    prejudice her in her profession so as to be actionable per se,
    nor do they satisfy Chapin’s test.
    Finally,        statement      (9)--Dennehy’s        claim      that    there     was
    faculty consensus that she was suffering from depression or a
    poor career choice--is not defamatory because it is true, as
    borne out by the fact that the faculty voted unanimously not to
    renew her contract.             That some non-voting faculty members may
    have disagreed does not render the statement that there was a
    “consensus”     false.        Accordingly,        we    agree   with       the   district
    court that Nigro failed to state a claim for defamation against
    Dennehy.
    2.
    Turning to allegedly defamatory statements made by other
    Program employees--(1) an alleged statement that Nigro “tapped
    telephones      on     Valley      Health    property”       and     (2)    an     alleged
    statement that Nigro “recorded conversations on Valley Health
    property”--we         agree     with    the       district      court       that     these
    statements are not defamatory.                   As the Virginia Supreme Court
    has explained,         “[c]ommunications between persons on a subject
    in which the persons have an interest or duty” are privileged.
    Larimore v. Blaylock, 
    528 S.E.2d 119
    , 121 (Va. 2000).                               It is
    indisputable that employees running the Program have an interest
    in   ensuring        that   residents       follow      Hospital     rules.         “[A]n
    21
    employer, or his proper representatives, [must] be permitted to
    discuss freely with an employee, or his chosen representatives,
    charges affecting his employment which have been made against
    the employee to the employer.”                  
    Id.
     (quoting Chesapeake Ferry
    Co. v. Hudgins, 
    156 S.E. 429
    , 441 (Va. 1931)).                     “However, the
    privilege attaching to such occasions is a qualified privilege
    which    may    be    defeated      if    the    plaintiff    proves      that   the
    defamatory statement was made maliciously.”                 
    Id.
    Even reading the evidence in the light most favorable to
    Nigro, she forecasts no evidence of malice with respect to these
    statements.          We    cannot   assume,      without    any   evidence,      that
    hospital      employees      were   not    genuinely       concerned   about      the
    Hospital’s policy on taping.              Since Nigro failed to show that
    there was a question of material fact on this issue, we find
    that summary judgment is appropriate.
    C.
    Nigro has sued Dennehy alone for intentional interference
    with contract.            Normally, an employee of a contracting party
    cannot   be    liable      for   intentional      interference     with    contract
    unless he acts outside of his scope of employment.                          Fox v.
    Deese, 
    362 S.E.2d 699
    , 708 (Va. 1987) (explaining that when an
    employee acts within the scope of his employment, his employer’s
    “contract was also his contract, and he could not interfere with
    it”).      To make this claim, Nigro has pled that Dennehy was
    22
    acting outside of the scope when he “caused [the Hospital] to
    issue the Notice of Non-renewal in violation of the procedures
    and later caused, through improper methods the issuance of the
    April 20 Memorandum which left [Nigro] with no option but to
    leave the Program.”                 Appellant’s Br. 43-44; Reply Br. 15-16.
    Nigro    has   offered         no     explanation      of    how   Dr.    Dennehy’s      acts
    toward her differ from or exceed his responsibilities as Program
    Director.         We   therefore        find    Nigro’s       claim   that     Dennehy      was
    acting      outside      of     the    scope    of     his     employment         as   Program
    Director to be an “unreasonable conclusion” that we need not
    credit.      See Giarratano v. Johnson, 
    521 F.3d 298
    , 302 (4th Cir.
    2008).      For this reason, her claim for intentional interference
    with contract must fail.
    D.
    Nigro’s       claim       for     Intentional         Infliction       of    Emotional
    Distress similarly lacks merit.                     The Virginia Supreme Court has
    explained that to support such a claim, the conduct complained
    of   must    be    “so    outrageous       in       character,     and    so      extreme   in
    degree, as to go beyond all possible bounds of decency, and to
    be regarded as atrocious, and utterly intolerable in a civilized
    community.”         Russo v. White, 
    400 S.E.2d 160
    , 162 (Va. 1991)
    (quotation        marks       omitted).        “This        requirement      is    aimed    at
    limiting frivolous suits and avoiding litigation in situations
    where only bad manners and mere hurt feelings are involved.”
    23
    Ruth    v.    Fletcher,      
    377 S.E.2d 412
    ,    413    (Va.     1989)       (internal
    quotation marks omitted).                Nigro argues the Defendants knew that
    she had “an emotional disorder due to the rigors of the program”
    and that despite knowing this, “they proceeded to take an action
    which would obviously inflict emotional insult.”                              Appellant’s
    Br.    41-42.       She     analogizes      her       “emotional     disorder”         to   the
    clinical depression suffered by the plaintiff in Baird v. Rose,
    
    192 F.3d 462
     (4th Cir. 1999).                    The facts of Baird do not bear
    this    out.        There,         the   complaint        alleged      that      a     teacher
    “intentionally attempted to humiliate Baird, a child, knowing
    that she was suffering from clinical depression.”                             
    Id. at 472
    .
    In    fact,    in   Baird     we    found     both      that   the   teacher’s         actions
    prompted      Baird    to     attempt       to     commit      suicide    and        that   the
    teacher’s       public      humiliation          of   Baird     increased        after      the
    suicide attempt.           
    Id. at 465
    .        We held that summary judgment was
    inappropriate         on    the     plaintiff’s         intentional       infliction         of
    emotional distress claim because we could not say “as a matter
    of law, that the allegations in Baird’s complaint do not allege
    facts so outrageous as to exceed the bounds of decent society.”
    
    Id. at 472-73
    .             The actions challenged here are both markedly
    different and significantly more benign.
    Since Nigro claims that she is not depressed, but rather
    struggling with the rigors of the program, we find                               Ellison v.
    St. Mary’s Hospital, 
    8 Va. Cir. 330
     (Va. Cir. Ct. 1987) to be
    24
    more analogous.          There, a Virginia trial court explained that
    conduct    such    as    criticizing          an      employee’s       work    in    front    of
    others,    saying       that    that       employee      has    an     attitude        problem,
    giving     that     employee          a      choice      between        resignation          and
    termination,      and    barring          that    employee      from    hospital        grounds
    were not sufficiently outrageous to give rise to a claim for
    intentional infliction of emotional distress.                           
    Id. at 332
    .          The
    court further warned that to make such allegations “actionable
    would be to create chaos in the work place” because employees
    are criticized about their job performance “every day.”                                      
    Id.
    Such   concerns      seem       particularly           warranted       in     the    field    of
    medicine,       where    the     consequences            of     poor     performance         are
    potentially dire.
    E.
    Nigro’s claims against VCU, VHS, the Hospital and Dennehy
    under 
    42 U.S.C. § 1983
     for violation of her Due Process rights
    also     lack   merit.          Nigro        argues      that    allowing       Dennehy       to
    formulate the April 20, 2009, Probation Notice was a prejudicial
    departure from the residency program’s Procedures.                                  She relies
    on Jones v. Board of Governors of U.N.C., 
    704 F.2d 713
     (4th Cir.
    1983),    which     held       that    “significant           departures        from    stated
    procedures of government and even from isolated assurances by
    governmental       officers           which       have    induced           reasonable       and
    detrimental       reliance            may,       if      sufficiently          unfair        and
    25
    prejudicial, constitute procedural due process violations.”                     
    Id. at 717
    .        Even assuming that the Procedures entitled her to a
    particular process--a conclusion that we rejected in her breach
    of contract claim--we find no prohibition in the Procedures that
    would preclude Dr. Dennehy, as Director, from formulating an
    alternative plan.          Nor does Nigro convincingly point to one.
    The relevant language says that the “subcommittee is free to
    uphold or reject the Residency Director’s recommendations, or to
    formulate a new solution.”           By its terms, the language does not
    require       the   subcommittee    to   craft   a    proposal   in   the   first
    instance.       The delegation of that responsibility to Dr. Dennehy
    fits       comfortably   within    the   parameters    of   formulating     a   new
    solution.       Seeing no prohibition, explicit or otherwise, against
    allowing the Director to craft a new plan, we find that allowing
    it does not violate the Procedures.              In sum, the district court
    did not err when it found that Nigro’s claims under § 1983
    failed to state a claim on which relief could be granted. 3
    3
    Nigro makes several additional arguments in which she
    alleges that she was entitled to an impartial decision maker
    and, therefore, that Dennehy’s involvement in the Program’s
    decision not to renew her contract and subsequent decision to
    put her on probation and have her repeat her R-1 year violates
    her due process rights because he was not an impartial
    decisionmaker.      She cites no support for this claim, perhaps
    because this circuit has explained that pre-termination hearings
    need not be held before an impartial decision maker. Crocker v.
    Fluvanna Cnty. Bd. of Pub. Welfare, 
    859 F.2d 14
    , 17 (4th Cir.
    1988).      Since Nigro was never terminated from the Program, she
    (Continued)
    26
    F.
    Finally,      the      district     court       granted      summary    judgment       in
    favor       of     the      Defendants          on     Nigro’s       claims     for     gender
    discrimination and retaliation under Title VII.                             Since Nigro did
    not raise retaliation in her opening brief, 4 she has forfeited
    that claim.
    In this circuit, “[u]nder Title VII, the plaintiff bears
    the     initial          burden       of   proving       a     prima        facie     case     of
    discrimination by raising an inference that the defendant acted
    with       discriminatory           intent.”          Karpel    v.    Inova     Health       Sys.
    Servs., 
    134 F.3d 1222
    , 1227 (4th Cir. 1998).                            We have recently
    explained        that     “[a]bsent        direct      evidence,      the    elements    of     a
    prima      facie    case       of    discrimination       under      Title     VII   are:     (1)
    membership          in     a        protected        class;    (2)     satisfactory           job
    performance; (3) adverse employment action; and (4) different
    treatment          from     similarly        situated          employees       outside        the
    protected class.”               Coleman v. Md. Court of Appeals, 626 F.3d
    cannot claim that the decisions about which she complains were
    anything other than pre-termination decisions.
    4
    Moreover, at oral argument, Nigro’s counsel declined to
    pursue any suggestion that Nigro was retaliated against for
    falsifying her hours on the ACGME survey.    As such an action—
    even assuming it occurred--would not make out a Title VII claim,
    we do not address it further.
    27
    187, 190 (4th Cir. 2010).         Nigro’s claim fails because she has
    not demonstrated that her performance was satisfactory. 5
    As we reiterated in our recent decision in Halpern v. Wake
    Forest University Health Sciences, 
    669 F.3d 454
     (4th Cir. 2012),
    “courts     are   particularly    ill-equipped    to    evaluate      academic
    performance.”     
    Id. at 463
     (quotation marks omitted).             In Regents
    of University of Michigan v. Ewing, 
    474 U.S. 214
     (1985), the
    Supreme Court explained:
    When judges are asked to review the substance of a
    genuinely academic decision . . . they should show
    great respect for the faculty’s professional judgment.
    Plainly, they may not override it unless it is such a
    substantial departure from accepted academic norms as
    to   demonstrate   that  the   person   or   committee
    responsible did not actually exercise professional
    judgment.
    
    Id. at 225
     (footnote omitted); see also Halpern, 669 F.3d at
    462-63 (citing Ewing).         Nigro has not alleged that the faculty,
    which     included   several     women,   departed     from   any     accepted
    academic norms as to demonstrate that it was not exercising its
    professional judgment when it voted unanimously not to renew her
    contract.     The record supports reading this vote as evidence
    that the faculty did not believe her performance as a resident
    to   be   satisfactory.        Although   Nigro   received    many     average
    5
    Because we base our decision on this prong, we need not
    address Nigro’s contention that a similarly situated male was
    treated more favorably.
    28
    evaluations, significant concerns were expressed that she did
    not appear to care about her patients, that she was doing the
    bare    minimum      to    pass,      that    her      knowledge     lagged    behind   her
    peers, and that she was unwilling to take responsibility for her
    shortcomings.         Indeed, most of her best marks were for non-
    substantive criteria, such as appropriate dress.                             We note, for
    example, that her evaluations from her NICU rotation say that
    she passed only because the department did not want her back.
    Since    we    must       view    the     faculty’s       determination       that   Nigro
    performed unsatisfactorily with considerable deference, Halpern,
    669 F.3d at 462-63, and the record contains ample evidence that
    her    performance         in    some   rotations        was    deficient,     we    cannot
    conclude      that    she       has   met     her      burden   of   showing    that    she
    performed her job satisfactorily.                        Since Nigro has failed to
    state    a    prima       facie    case      of    discrimination,      we    affirm    the
    district court’s grant of summary judgment on this claim.
    IV.
    For the foregoing reasons, we affirm the judgment of the
    district court.
    AFFIRMED
    29