Carl Gordon v. Fred Schilling ( 2019 )


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  •                                     PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 17-7298
    CARL D. GORDON,
    Plaintiff – Appellant,
    v.
    DIRECTOR FRED SCHILLING, Health Services Director of Virginia
    Department of Corrections; MARK AMONETTE, Chief Physician of the Virginia
    Department of Corrections,
    Defendants – Appellees.
    Appeal from the United States District Court for the Western District of Virginia, at
    Roanoke. Norman K. Moon, Senior District Judge. (7:15-cv-00095-NKM-RSB)
    Argued: April 2, 2019                                     Decided: September 4, 2019
    Before GREGORY, Chief Judge, and KING, Circuit Judge. 1
    Vacated and remanded by published opinion. Judge King wrote the opinion, in which
    Chief Judge Gregory joined.
    ARGUED: C. Harker Rhodes IV, KIRKLAND & ELLIS LLP, Washington, D.C., for
    Appellant. Margaret Hoehl O’Shea, OFFICE OF THE ATTORNEY GENERAL OF
    VIRGINIA, Richmond, Virginia, for Appellees. ON BRIEF: Erin E. Murphy,
    1
    This opinion is filed by a quorum of the panel pursuant to 28 U.S.C. § 46(d).
    Judge Thacker was selected as the third panelist but was unable to participate.
    KIRKLAND & ELLIS LLP, Washington, D.C., for Appellant. Mark R. Herring,
    Attorney General, OFFICE OF THE ATTORNEY GENERAL OF VIRGINIA,
    Richmond, Virginia, for Appellees.
    2
    KING, Circuit Judge:
    Plaintiff Carl D. Gordon, a Virginia inmate, appeals from a summary judgment
    award made by the district court in favor of the defendants, two officials within the
    Virginia Department of Corrections (the “VDOC”):           Health Services Director Fred
    Schilling and Chief Physician Mark Amonette. In his pro se complaint filed pursuant to
    42 U.S.C. § 1983, Gordon claims that the defendants contravened his Eighth Amendment
    rights by denying him treatment for his Hepatitis C virus (“HCV”). At the close of
    discovery, the district court granted summary judgment in favor of the defendants, ruling
    that they had no personal involvement in treatment decisions related to Gordon’s HCV
    and that, in any event, Gordon’s disease had been adequately monitored by VDOC
    physicians. See Gordon v. Schilling, No. 7:15-cv-00095 (W.D. Va. Sept. 13, 2016), ECF
    No. 30 (the “Opinion”). For the reasons that follow, we vacate and remand.
    I.
    A.
    1.
    This appeal primarily concerns VDOC treatment guidelines that categorically
    excluded an HCV-positive inmate from receiving HCV treatment because of his parole
    eligibility or predicted release date. 2 HCV is a viral disease that affects the liver. Early
    2
    The constitutionality of similar HCV treatment policies — that is, policies
    categorically excluding certain inmates from receiving HCV treatment — has been
    challenged in federal courts across the country. See Lovelace v. Clarke, No. 2:19-cv-
    (Continued)
    3
    in the progression of HCV (the so-called “acute phase”), the disease can cause jaundice,
    nausea, and fatigue. See Roe v. Elyea, 
    631 F.3d 843
    , 848 (7th Cir. 2011). Some persons
    infected with HCV experience a resolution of symptoms during the acute phase. But for
    up to 85% of HCV-infected persons, the disease progresses into a chronic condition.
    Many of those afflicted with chronic HCV will experience liver damage, including
    scarring of the liver tissue, which is known as progressive fibrosis. 
    Id. And about
    20%
    of those with chronic HCV will develop cirrhosis of the liver, that is, long-term liver
    damage.    Cirrhosis can lead to liver failure, and those with cirrhosis also face a
    significant risk of developing liver cancer. Liver failure and liver cancer “frequently
    develop in [HCV-]infected individuals up to twenty or thirty years after initial infection.”
    
    Id. HCV is
    transmitted through blood-to-blood contact and is frequently spread
    through the use of shared needles. Due in part to its means of transmission, HCV is
    relatively common among prison populations, affecting 16% to 41% of incarcerated
    individuals. See Scott A. Allen et al., Hepatitis C Among Offenders, 67 Fed. Probation
    22, 24 (2003). That percentage is substantially higher than the rates of HCV observed
    among the general public. 
    Id. 00075, slip
    op. at 11-12 (E.D. Va. Aug. 7, 2019), ECF No. 23 (collecting cases). Some
    of those lawsuits have resulted in injunctive relief requiring HCV treatment for inmates.
    See Buffkin v. Hooks, No. 1:18-cv-00502, slip op. at 31-32, 36 (M.D.N.C. Mar. 20, 2019),
    ECF No. 55; Hoffer v. Jones, 
    290 F. Supp. 3d 1292
    , 1294 (N.D. Fla. 2017).
    4
    2.
    In 2004, given the prevalence of HCV among inmates within its custody, the
    VDOC issued the now-rescinded treatment guidelines at issue in these proceedings (the
    “2004 Guidelines,” or the “Guidelines”). The 2004 Guidelines explained that HCV
    “represents a potentially serious problem within the correctional environment.” See J.A.
    34. 3 In addition, the Guidelines acknowledged that up to 85% of those infected with
    HCV develop a “chronic disease,” that about 20% of those inflicted with chronic HCV
    will experience cirrhosis, that some of those with cirrhosis will also develop liver cancer,
    and that HCV can be fatal. 
    Id. The 2004
    Guidelines also set forth the criteria that VDOC physicians were
    constrained to apply in diagnosing HCV and deciding whether to treat an inmate for that
    disease. In order for an inmate to be diagnosed with HCV under the Guidelines, he had
    to test positive for the HCV antibody and have two blood test results showing an elevated
    level of a certain liver enzyme (alanine transaminase) over a six-month period. But an
    HCV diagnosis did not automatically qualify an inmate for treatment.           That is, the
    Guidelines contained “exclusion and inclusion criteria” for treatment eligibility and
    instructed physicians to “review carefully” that criteria “[p]rior to consideration [of an
    inmate] for [HCV] treatment.” See J.A. 35.
    3
    Citations herein to “J.A. __” refer to the contents of the Joint Appendix filed by
    the parties in this appeal.
    5
    The 2004 Guidelines specified many reasons for excluding an HCV-positive
    inmate from treatment.       Pertinent here, an HCV-positive inmate was categorically
    excluded from receiving HCV treatment if he was either “parole eligible” or if he had
    less “than 24 months remaining to serve after [undergoing a] liver biopsy.” See J.A. 36.
    Consequently, the Guidelines precluded a physician within the VDOC system from
    providing treatment for HCV to a parole-eligible inmate or an inmate who would be
    released within two years.
    An HCV-positive inmate who satisfied the treatment criteria (e.g., by not being
    parole eligible and not having less than two years remaining on his sentence) would
    receive a “baseline workup” — consisting of an array of medical tests — followed by a
    liver biopsy to determine the levels of fibrosis and inflammation in his liver. See J.A. 37.
    Contingent on the biopsy results, an inmate’s HCV would then be treated using two
    medications: pegylated interferon and ribavirin. According to the 2004 Guidelines, that
    course of medications would last from six to twelve months, dependent on the particular
    genotype of the disease. 4 Pegylated interferon and ribavirin have a success rate of
    between 40% and 80% in treating HCV. See Allen et 
    al., supra, at 22
    . But stopping the
    medications prior to completing the entire course of therapy can cause resistance thereto
    and have detrimental health effects for the patient.
    4
    The 2004 Guidelines also required that an HCV-positive inmate undergo six
    months of post-medication testing to assess the status of the disease.
    6
    In contrast, the 2004 Guidelines allowed a parole-eligible inmate to be enrolled in
    a “chronic care clinic.” See J.A. 37. An inmate who qualified for that clinic was entitled
    to receive a physical examination and liver function tests twice each year. Unlike an
    inmate who was not parole eligible and otherwise satisfied the treatment criteria, an
    inmate in the chronic care clinic would not receive a baseline workup, a liver biopsy, and
    treatment.
    3.
    Plaintiff Gordon has been incarcerated in the VDOC system since 1980. Although
    his mandatory parole date is October 2028, Gordon is eligible for discretionary parole
    and can be reviewed for such parole annually. Gordon has been eligible for discretionary
    parole since at least 2002, but he has consistently declined hearings before the Virginia
    Parole Board.
    In March 2008, while incarcerated at the Red Onion State Prison, Gordon was
    diagnosed with HCV. According to Gordon, despite his HCV diagnosis, he was excluded
    from receiving treatment under the 2004 Guidelines because he was eligible for
    discretionary parole. Pursuant to the Guidelines, Gordon was placed in the chronic care
    clinic and received biannual liver function testing to monitor (rather than treat) his
    disease. Gordon received those biannual visits and tests from the time of his diagnosis in
    2008 through the fall of 2011. One of the tests — performed in October 2011 —
    reflected elevated levels of liver enzymes that could indicate liver damage.
    Beginning in 2011 and continuing into 2015, Gordon repeatedly brought his HCV
    diagnosis and the lack of any HCV treatment to the attention of VDOC officials,
    7
    including defendant Schilling, by way of administrative grievances. As the VDOC’s
    Health Services Director, Schilling was responsible for ensuring “compliance with the
    medical operating procedures at the institutional level.” See J.A. 105. 5 In addition,
    Schilling was obliged to review “each policy . . . in the [VDOC] health care delivery
    system at least annually” and to revise any such policy “if necessary.” See VDOC
    Operating Procedure 701.1 § VII(B) (Mar. 2012), available at https://bit.ly/2M61zNt
    (last visited Aug. 12, 2019). 6 Schilling was also responsible for reviewing and deciding
    grievance appeals related to inmate medical issues.
    In early 2011, Gordon filed two grievances related to his HCV.            In those
    grievances, Gordon not only made prison officials aware of his HCV diagnosis but also
    of the “deadly” nature of the disease and his need for treatment to prevent further damage
    to his liver. See J.A. 115. Both of those grievances were denied, and Schilling reviewed
    Gordon’s appeals of the denials.     In rejecting the appeals, Schilling acknowledged
    Gordon’s “Hepatitis diagnosis,” 
    id. at 114,
    and stated that the prison medical
    professionals were “qualified to provide [him] with chronic care treatment for [his]
    disease,” 
    id. at 118.
    5
    Schilling no longer holds the position of Health Services Director. See Reply Br.
    of Appellant 17.
    6
    Although VDOC Operating Procedure 701.1 is not in the record in these
    proceedings, we are entitled to take judicial notice of it. See Goldfarb v. Mayor & City
    Council of Balt., 
    791 F.3d 500
    , 508 (4th Cir. 2015) (explaining that court can take
    judicial notice of public record).
    8
    Around the same time that Gordon filed his grievances, he learned that the VDOC
    would reduce the number of chronic care clinic visits and liver function tests for HCV-
    positive inmates from two per year to one per year. Gordon filed another grievance,
    challenging    the   reduction   and   explaining   that   the   change   contravened   the
    recommendations of medical experts — such as those at the Centers for Disease Control
    and Prevention — that HCV patients have several medical check-ups each year. Multiple
    visits, as explained in Gordon’s grievance, allowed necessary monitoring of the disease
    progression.   As with the prior grievances, a prison official denied the grievance
    challenging the reduction in visits, and Schilling upheld the denial on appeal. Schilling
    again acknowledged that Gordon was diagnosed with HCV, that his liver enzymes should
    be regularly checked, and that Gordon requested biannual chronic care visits. Schilling
    responded, however, that VDOC medical personnel had “the autonomy to monitor [his]
    chronic medical condition.” See J.A. 121. Schilling also advised Gordon to “follow the
    recommendations of the medical staff regarding [his] treatment plan,” 
    id., but Schilling
    failed to mention that provisions of the 2004 Guidelines prevented VDOC medical staff
    from treating Gordon’s HCV.
    In May 2012, Gordon was transferred to Wallens Ridge State Prison. Despite
    remaining on the list of HCV patients enrolled in the chronic care clinic, Gordon did not
    receive any chronic care visit in 2012. Instead, a VDOC physician merely reviewed his
    chart in September 2012 and ordered lab work. About seven months later, in April 2013,
    Gordon again complained about his lack of chronic care visits. A prison official denied
    Gordon’s grievance, and Schilling sustained the denial. In so doing, Schilling recognized
    9
    that Gordon had been diagnosed with a “Hepatitis infection” and that Gordon was in the
    chronic care clinic for management of that disease. See J.A. 29. Schilling concluded no
    policy or procedure had been violated, despite that Gordon had gone at least eighteen
    months by that point without a chronic care visit.
    In June 2013, Gordon was still troubled by the denial of treatment for his HCV.
    Accordingly, he filed a grievance to obtain a copy of the “written guidelines and criteria
    for determining when treatment for HCV should begin.” See J.A. 122. A prison official
    denied that request, and Schilling sustained the denial, explaining that prison medical
    personnel were responsible for Gordon’s treatment and that Gordon could not receive a
    copy of VDOC’s “[H]epatitis guidelines” because they were “restricted operating
    procedures.” 
    Id. at 126.
    Consistent with Schilling’s previous correspondence to Gordon,
    he did not explain that the 2004 Guidelines excluded parole-eligible HCV-positive
    inmates from receiving additional diagnostic testing and treatment.
    A few months later, in October 2013, Gordon resumed his efforts to obtain a
    chronic care check-up by filing another grievance. That grievance was denied by the
    warden at Wallens Ridge, who explained that Gordon’s liver enzyme tests were “normal”
    in September 2013. See J.A. 128. Gordon appealed the denial in December 2013, and
    asserted in his appeal that “people often have normal [liver enzyme] levels while
    suffering severe liver damage.” 
    Id. at 133.
    He also emphasized that he went without a
    chronic care visit for the entirety of 2013.
    In January 2014, Schilling approved the denial of Gordon’s October 2013
    grievance. For the first time, Schilling explained that Gordon was not entitled to receive
    10
    chronic care check-ups because, according to Schilling, Gordon did “not have a chronic
    care diagnosis that [VDOC] recognize[d] at th[e] time.” See J.A. 129. According to
    Schilling, HCV did not qualify for the “chronic care clinic.” 
    Id. Schilling did
    not offer
    any explanation, however, as to why HCV was no longer “a chronic care diagnosis.”
    4.
    In February 2014, defendant Amonette — who assumed the VDOC’s Chief
    Physician position in March 2013 — announced the suspension of the 2004 Guidelines.
    According to Amonette, the suspension was warranted because, in January 2014, a
    national medical organization “recommend[ed] against using the treatment VDOC had
    been using since 2000” and “VDOC was not ready to start using new drugs” for treating
    HCV, that is, drugs other than pegylated interferon and ribavirin. See J.A. 103. By
    suspending the Guidelines, Amonette ceased all HCV medical care pending the adoption
    of new treatment guidelines and the finalization of a deal with the Virginia
    Commonwealth University Medical Center’s hepatology group “to provide care for
    VDOC offenders with chronic Hepatitis C.” 
    Id. Amonette recognized,
    however, that
    interrupting pegylated interferon and ribavirin treatment could have negative health
    consequences for inmates and cause inmates to develop resistance to those medications.
    In December 2014, ten months after Amonette suspended the 2004 Guidelines,
    Gordon obtained a copy of the Guidelines through discovery in another lawsuit. After
    reviewing the Guidelines, Gordon filed a grievance to challenge the categorical denial of
    HCV treatment due to his parole eligibility. Gordon complained that he never received
    treatment as a result of his parole eligibility despite that he had declined all discretionary
    11
    parole hearings since 2002. His grievance was denied at the initial level, and Schilling
    affirmed the denial. Although all HCV treatment had been suspended by Amonette,
    Schilling instructed Gordon that he could submit a sick call request to obtain a “treatment
    plan” for his HCV. See J.A. 138. 7
    Amonette’s suspension of HCV treatment lasted for one year. In February 2015,
    HCV treatment within the VDOC resumed after new treatment guidelines were adopted
    (the “2015 Guidelines”). Under the 2015 Guidelines, an HCV-positive inmate was no
    longer excluded from treatment if he was parole eligible or if he had less than twenty-
    four months remaining on his sentence. According to Amonette, the 2004 Guidelines
    contained such an exclusion because “it is not ideal to have offenders leaving prison in
    the middle of [HCV] treatment,” and a patient could develop resistance to the “old
    medications” (i.e., pegylated interferon and ribavirin) or suffer harm if the full course of
    treatment were not completed. See J.A. 103.
    Several months after the adoption of the 2015 Guidelines, in June 2015, the
    VDOC finalized an arrangement with the VCU Medical Center, and VCU physicians
    began treating VDOC inmates that same month.              The following month, Gordon
    underwent medical testing as a result of the 2015 Guidelines created by Amonette. The
    testing revealed that Gordon had developed stage 3 fibrosis, a “high” level of liver
    7
    Similar to 2012 and 2013, Gordon did not receive a chronic care visit in all of
    2014.
    12
    damage that represents the final stage before the onset of cirrhosis of the liver. See J.A.
    97. 8
    B.
    In March 2015, several months before Gordon would learn that he had developed
    stage 3 fibrosis, he initiated this lawsuit against the defendants by filing his pro se § 1983
    complaint in the Western District of Virginia. 9 In relevant part, Gordon alleged that the
    defendants had been deliberately indifferent to his serious medical needs and thereby
    contravened his Eighth Amendment rights.           Specifically, Gordon alleged that the
    defendants knew that he had HCV but prevented VDOC physicians from treating him for
    that disease. 10
    For reasons explained in its Opinion of September 13, 2016, the district court
    granted summary judgment in favor of the defendants on the Eighth Amendment
    deliberate indifference claims. The court ruled that the defendants were not personally
    involved in any decisions related to the treatment of Gordon’s HCV and did not interfere
    8
    According to the defendants, Gordon “was cured of his HCV infection by 2016.”
    See Br. of Appellees 9 n.40. Nothing in the record supports that assertion.
    9
    Gordon’s pro se complaint alleged claims against the defendants in their personal
    and official capacities. On appeal, Gordon has clarified that he solely pursues his
    personal-capacity claims.
    10
    In addition to the Eighth Amendment deliberate indifference claims relevant to
    this appeal, Gordon alleged that the defendants contravened the Eighth Amendment by
    reducing the number of chronic care visits in 2011, and that they also violated the Due
    Process and Equal Protection Clauses. The district court awarded summary judgment to
    the defendants on those additional claims, and Gordon has not contested those rulings on
    appeal.
    13
    “with a prison doctor’s treatment of him.” See Opinion 10. The court also emphasized
    that Gordon had access to a physician while incarcerated and that medical evaluations
    “between December 2008 and September 2014” were “within normal limits,” which
    “warranted continued monitoring” of his HCV. 
    Id. at 10-11.
    In addition, the court
    concluded that a summary judgment award to the defendants was proper because
    nothing in the record suggest[s] the medical staff’s decisions about
    treatment [were] contraindicated or that not enrolling Gordon in a treatment
    program due to parole timing has affected his condition or exposed him to a
    substantial risk of harm. Schilling repeatedly encouraged Gordon to submit
    a sick call request to consult with medical staff if he had a concern about
    his health, and notably, Gordon does not allege that he was ever denied
    access to acute medical care.
    
    Id. at 11.
    Gordon timely filed a notice of appeal, and we assigned counsel to represent him
    in this Court. We possess jurisdiction pursuant to 28 U.S.C. § 1291.
    II.
    We review de novo a district court’s award of summary judgment pursuant to
    Federal Rule of Civil Procedure 56. See United States v. Ancient Coin Collectors Guild,
    
    899 F.3d 295
    , 312 (4th Cir. 2018). In conducting such a review, we are obliged to view
    “the facts and inferences reasonably drawn therefrom in the light most favorable to the
    nonmoving party.”     
    Id. (internal quotation
    marks omitted).     Summary judgment is
    properly awarded only “if the movant shows that there is no genuine dispute as to any
    material fact and the movant is entitled to judgment as a matter of law.” See Butler v.
    Drive Auto. Indus. of Am., Inc., 
    793 F.3d 404
    , 408 (4th Cir. 2015) (internal quotation
    14
    marks omitted).    That is, the relevant inquiry is “whether the evidence presents a
    sufficient disagreement to require submission to a jury or whether it is so one-sided that
    one party must prevail as a matter of law.” See Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 251-52 (1986).
    III.
    On appeal, Gordon challenges the district court’s summary judgment award to the
    defendants on his Eighth Amendment deliberate indifference claims. It is beyond debate
    that a “prison official’s deliberate indifference to an inmate’s serious medical needs
    constitutes cruel and unusual punishment under the Eighth Amendment.” See Jackson v.
    Lightsey, 
    775 F.3d 170
    , 178 (4th Cir. 2014) (citing Estelle v. Gamble, 
    429 U.S. 97
    , 104
    (1976)). 11 In order to succeed on a deliberate indifference claim, the plaintiff is required
    to prove an objective component and a subjective component. See 
    id. That is,
    the
    plaintiff must demonstrate that the defendant prison official acted with “deliberate
    indifference” (the subjective component) to the plaintiff’s “serious medical needs” (the
    objective component). See 
    Estelle, 429 U.S. at 104
    .
    The objective component of a deliberate indifference claim is satisfied by a serious
    medical condition. See Scinto v. Stansberry, 
    841 F.3d 219
    , 225 (4th Cir. 2016). And a
    medical condition is serious when it has “been diagnosed by a physician as mandating
    11
    The Eighth Amendment’s proscription of cruel and unusual punishments is
    applicable to the States through the Fourteenth Amendment. See Anderson v. Kingsley,
    
    877 F.3d 539
    , 543 (4th Cir. 2017).
    15
    treatment or is so obvious that even a lay person would easily recognize the necessity for
    a doctor’s attention.” See 
    id. (alteration and
    internal quotation marks omitted). The
    defendants do not dispute that Gordon’s HCV qualifies as a serious medical condition
    and thus satisfies the objective component of his deliberate indifference claims. See Br.
    of Appellees 20 (“Defendants did not argue to the district court that HCV is not an
    objectively serious medical need . . . and they do not make that argument on appeal.”);
    see also Erickson v. Pardus, 
    551 U.S. 89
    , 94 (2007) (concluding that prisoner sufficiently
    pleaded Eighth Amendment deliberate indifference claim based on denial of HCV
    treatment).
    The defendants contest, however, that Gordon has put forth sufficient evidence on
    the subjective component of his Eighth Amendment claims. The subjective component is
    satisfied by proof of a defendant’s deliberate indifference. See Iko v. Shreve, 
    535 F.3d 225
    , 241 (4th Cir. 2008). The Supreme Court has explained that “deliberate indifference
    entails something more than mere negligence,” but the standard “is satisfied by
    something less than acts or omissions for the very purpose of causing harm or with
    knowledge that harm will result.” See Farmer v. Brennan, 
    511 U.S. 825
    , 835 (1994). In
    the context of a claim related to the denial of medical treatment, a defendant “acts with
    deliberate indifference if he had actual knowledge of the [plaintiff’s] serious medical
    needs and the related risks, but nevertheless disregarded them.” See DePaola v. Clarke,
    
    884 F.3d 481
    , 486 (4th Cir. 2018). A defendant’s subjective knowledge can be proven
    “through direct evidence of [his] actual knowledge or circumstantial evidence tending to
    establish such knowledge, including evidence that [he] knew of a substantial risk from
    16
    the very fact that the risk was obvious.” See 
    Scinto, 841 F.3d at 226
    (internal quotation
    marks omitted).
    A.
    Having spelled out the framework for deliberate indifference claims related to
    medical treatment, we begin our assessment of Gordon’s appeal with his claim against
    Schilling. As previously mentioned, the parties disagree as to whether a genuine dispute
    of material fact exists regarding the subjective prong of the claim. According to Gordon,
    the evidence shows that Schilling knew that Gordon had HCV and was not being treated
    for it. Gordon asserts that “[a] reasonable jury could easily infer, given Schilling’s
    position as the VDOC Health Services Director and his familiarity with prison health
    issues, that Schilling was likewise aware of the risk that Gordon would suffer serious
    liver damage as a result.” See Br. of Appellant 23.         And Gordon contends that a
    factfinder could find that Schilling was personally involved in the denial of treatment for
    Gordon’s HCV because Schilling was responsible for reviewing, revising, and enforcing
    the 2004 Guidelines that excluded Gordon from treatment.
    We agree with Gordon that genuine disputes of material fact preclude an award of
    summary judgment to Schilling on the deliberate indifference claim.           Gordon has
    produced evidence demonstrating Schilling’s knowledge of his HCV and his lack of
    treatment for that disease. See 
    DePaola, 884 F.3d at 486
    (explaining that defendant must
    be aware of plaintiff’s serious medical needs). Indeed, Gordon’s grievance appeals —
    reviewed and denied by Schilling — detailed those facts. And Schilling acknowledged in
    denying the grievances that Gordon had HCV and was not being treated for it.
    17
    Additionally, there is evidence that Schilling was aware that a lack of treatment for
    someone diagnosed with HCV, like Gordon, could create a substantial risk of harm to
    that person. See 
    Iko, 535 F.3d at 241
    (emphasizing that the defendant must have “actual
    knowledge of the risk of harm” to the plaintiff). The 2004 Guidelines themselves, which
    Schilling was tasked with reviewing and revising annually, detailed the prevalence of
    HCV among the prison population and the risks associated with the disease, including
    cirrhosis, liver cancer, and death. Moreover, Gordon advised Schilling of the health risks
    presented by untreated HCV in his grievance appeals. See, e.g., J.A. 125 (describing
    HCV as “a deadly disease”); 
    id. at 133
    (emphasizing that HCV can cause severe liver
    damage).
    Importantly, a factfinder could also conclude that Schilling disregarded the
    substantial risk of harm presented to Gordon by his untreated HCV. See 
    Iko, 535 F.3d at 241
    (explaining that defendant must have disregarded risk posed by plaintiff’s serious
    medical needs). Rather than seriously considering Gordon’s requests for HCV treatment
    and endeavoring to discover why he was not receiving it, Schilling — as the Health
    Services Director — repeatedly passed the buck. Indeed, he instructed Gordon to put in
    sick call requests and advised him that a VDOC physician would “determine the course
    of [his] [H]epatitis treatment.” See J.A. 126. Although a nonmedical prison official can
    generally defer to the decisions of prison medical personnel at the institutional level, a
    sick call request in these circumstances would do nothing more than get Gordon
    examined by a VDOC physician who — pursuant to the 2004 Guidelines enforced by
    Schilling — would be precluded from ordering HCV treatment because of Gordon’s
    18
    parole eligibility.   See 
    Iko, 535 F.3d at 242
    (distinguishing claim seeking to hold
    nonmedical official liable for actions of medical professional from claim based on
    nonmedical official’s own decisions related to medical care); see also Langford v. Norris,
    
    614 F.3d 445
    , 462 (8th Cir. 2010) (rejecting argument that nonmedical prison official
    could not be liable because he was not engaged in day-to-day medical care). 12 And from
    February 2014 to February 2015, Schilling knew that a VDOC physician could ostensibly
    do nothing for Gordon’s HCV as a result of the suspension of the 2004 Guidelines.
    Insofar as the district court ruled that Schilling was not personally involved in any
    decisions related to the treatment of Gordon’s HCV, we are satisfied that there is
    evidence to the contrary. See Williamson v. Stirling, 
    912 F.3d 154
    , 171 (4th Cir. 2018)
    (“To establish personal liability under § 1983 . . . the plaintiff must affirmatively show
    that the official charged acted personally in the deprivation of the plaintiff’s rights.”
    (alteration and internal quotation marks omitted)). As explained previously, the record
    reflects that Schilling reviewed and denied many grievance appeals submitted by Gordon
    12
    The defendants assert that, prior to 2015, Schilling did not know that Gordon
    was parole eligible. Schilling knew, however, that Gordon had been referred to the
    chronic care clinic for some reason specified in the 2004 Guidelines (e.g., parole
    eligibility) and thus was not receiving HCV treatment. Schilling — who was responsible
    for reviewing inmate medical issues — should not benefit from performing no
    investigation to discern why Gordon had not received HCV treatment. To the extent the
    defendants contend that Gordon might have been ineligible to receive HCV treatment
    under the 2004 Guidelines for reasons other than parole eligibility, nothing in the record
    suggests that Schilling ever documented any such reasons or advised Gordon of them.
    Because we are obliged to review the evidence in the light most favorable to Gordon, we
    must accept Gordon’s record-supported assertion that he was denied HCV treatment
    because of his parole eligibility. See United States v. Ancient Coin Collectors Guild, 
    899 F.3d 295
    , 312 (4th Cir. 2018).
    19
    that requested HCV treatment.       See 
    DePaola, 884 F.3d at 488
    (ruling that VDOC
    prisoner sufficiently alleged Eighth Amendment deliberate indifference claim against
    Schilling based on denial of mental health treatment).
    Notably, by the very nature of Schilling’s position, he was personally involved in
    reviewing and enforcing the 2004 Guidelines that prevented Gordon from receiving HCV
    treatment. See Roe v. Elyea, 
    631 F.3d 843
    , 859, 867 (7th Cir. 2011) (affirming jury
    verdict against Illinois Department of Corrections medical director for implementing
    policy that required inmate to have at least two years remaining on sentence to receive
    HCV treatment). And Schilling’s consistent failure to revise the Guidelines to remove
    the parole-eligibility exclusion constitutes personal involvement in the denial of HCV
    treatment for Gordon.     See McKenna v. Wright, 
    386 F.3d 432
    , 437 (2d Cir. 2004)
    (concluding that prison officials’ personal involvement was sufficiently alleged where
    they were responsible for continuing and enforcing policies that denied HCV
    treatment). 13 Similarly, a factfinder could reasonably infer that Schilling personally
    assented to the suspension of HCV treatment for all inmates from February 2014 to
    13
    The defendants contend that Gordon’s pro se complaint did not allege deliberate
    indifference predicated on Schilling’s failure to revise the 2004 Guidelines. We are
    satisfied, however, that Gordon’s allegations concerning Schilling’s responsibilities in
    implementing and enforcing the Guidelines — when liberally construed — are sufficient
    to encompass such a claim. See 
    DePaola, 884 F.3d at 486
    (emphasizing that “we
    construe pro se pleadings liberally, particularly if the pro se plaintiff raises civil rights
    issues” (citations omitted)). The defendants also take a “passing shot” at a statute of
    limitations argument in relation to the failure to revise claim, but it does not warrant our
    review. See Grayson O Co. v. Agadir Int’l LLC, 
    856 F.3d 307
    , 316 (4th Cir. 2017)
    (explaining that party waives argument by taking passing shot at it).
    20
    February 2015. We are thus satisfied that the foregoing evidence is sufficient to establish
    a genuine issue of material fact as to Schilling’s personal involvement in the denial of
    treatment for Gordon’s HCV.
    We are also unpersuaded by the district court’s reliance on Gordon’s “normal”
    medical evaluations and his purported failure to allege that “he was ever denied access to
    acute medical care.” See Opinion 11. With respect to the medical evaluations, Gordon
    has produced evidence (1) that medical test results concerning his liver were not always
    “normal,” and (2) that, even when certain liver enzyme test results were within normal
    limits, he could be suffering from ongoing liver damage. Regarding the Opinion’s acute
    care point, it is inconsistent with the Eighth Amendment for a prison official to withhold
    treatment from an inmate who suffers from a serious, chronic disease until the inmate’s
    condition significantly deteriorates. See Jehovah v. Clarke, 
    798 F.3d 169
    , 181-82 (4th
    Cir. 2015) (emphasizing that refusal to treat serious medical need can constitute
    deliberate indifference); Smith v. Smith, 
    589 F.3d 736
    , 739 (4th Cir. 2009) (explaining
    that delay in treatment can contravene Eighth Amendment); see also Fields v. Smith, 
    653 F.3d 550
    , 556 (7th Cir. 2011) (“Refusing to provide effective treatment for a serious
    medical condition serves no valid penological purpose and amounts to torture.”). 14 For
    14
    The defendants characterize Gordon’s deliberate indifference claim against
    Schilling as presenting a disagreement between Gordon and “medical personnel
    regarding diagnosis and course of treatment [that] does not implicate the Eighth
    Amendment.” See Br. of Appellees 19 (citing Wright v. Collins, 
    766 F.2d 841
    , 849 (4th
    Cir. 1985)). They are mistaken in that characterization. Gordon does not merely
    disagree with the course of treatment for his HCV; rather, he complains that he received
    no treatment at all. See Darrah v. Krisher, 
    865 F.3d 361
    , 370 (6th Cir. 2017)
    (Continued)
    21
    those reasons, we are satisfied that genuine disputes of material fact exist as to Gordon’s
    deliberate indifference claim against Schilling. 15
    B.
    Turning to Gordon’s deliberate indifference claim against Amonette, the parties
    again focus on the subjective component of the claim. Gordon argues that Amonette
    “knew of the dangers of leaving HCV untreated” but failed to rescind the 2004
    Guidelines for eleven months after he assumed the role of Chief Physician. See Br. of
    Appellant 23. Gordon also faults Amonette for denying medical care to all HCV-positive
    inmates for a year while he developed new treatment guidelines. Although Amonette has
    asserted that medical reasons supported his decisions, Gordon contends that there are
    “serious factual questions as to whether those medical reasons can actually justify the
    blanket policies at issue.” 
    Id. at 24.
    We agree with Gordon that genuine disputes of material fact exist as to his claim
    against Amonette. To start, a factfinder could determine that Amonette knew that HCV
    is a serious disease that affects a large percentage of those incarcerated in VDOC
    facilities. See 
    DePaola, 884 F.3d at 486
    (explaining that defendant must be aware of
    serious medical need). Amonette is a medical doctor, and as Chief Physician, he ensured
    (“[M]edical care which is so cursory as to amount to no treatment at all may amount to
    deliberate indifference.” (internal quotation marks omitted)).
    15
    Although we ordered the parties to brief whether Schilling possessed the
    authority to order an exception to the 2004 Guidelines and how any such authority might
    affect his potential liability, we leave those issues for the district court to address in the
    first instance on remand, if necessary.
    22
    compliance with — and eventually revised — the 2004 Guidelines. The Guidelines
    explicitly recognized that HCV “represents a potentially serious problem within the
    correctional environment,” and that “incarcerated individuals have a considerably higher
    prevalence of [HCV] infection than the general population.” See J.A. 34.
    Gordon has also presented evidence that Amonette knew that a lack of treatment
    for someone diagnosed with HCV, like Gordon, creates a substantial risk of harm to that
    person. See 
    Iko, 535 F.3d at 241
    (emphasizing that the defendant must have “actual
    knowledge of the risk of harm”). Again, Amonette is the Chief Physician for a state
    prison system, and by virtue of that role, it is entirely reasonable to presume that he is
    familiar with the risks presented by untreated HCV. In addition, the 2004 Guidelines
    explicitly describe the serious health consequences of untreated HCV.
    Significantly, a reasonable jury could find that Amonette disregarded the
    substantial risk of harm presented to inmates with untreated HCV in two ways: (1) by
    failing to rescind the 2004 Guidelines for eleven months after assuming the role of Chief
    Physician, and (2) by discontinuing all HCV medical care for a year through the
    suspension of the 2004 Guidelines, without instituting a replacement policy. See 
    Iko, 535 F.3d at 241
    (explaining that defendant must have disregarded risk posed by inmate’s
    serious medical needs). 16 As to the former, Amonette undoubtedly had the authority to
    16
    The defendants assert that Gordon’s pro se complaint did not allege deliberate
    indifference predicated on Amonette discontinuing all HCV medical care for a year
    through the suspension of the 2004 Guidelines. We agree with the district court,
    however, that Gordon’s allegations concerning the denial of HCV treatment, when
    liberally construed, cover such a claim. See Opinion 9; 
    DePaola, 884 F.3d at 486
    .
    23
    rescind the 2004 Guidelines, but he allowed them to remain in effect for almost a year,
    effectively denying HCV treatment to all parole-eligible inmates, including Gordon.
    Although Amonette has contended that medical reasons supported the Guidelines’
    exclusion of parole-eligible inmates from HCV treatment, we are satisfied that there are
    genuine disputes of fact as to the soundness of those reasons. Indeed, the Guidelines
    required no assessment of an inmate’s actual chances of being paroled before applying
    the categorical treatment denial. See 
    Roe, 631 F.3d at 860
    (explaining that, when using
    treatment guidelines in the prison context, a prison official must still make an
    individualized “determination that application of the [guidelines] result[s] in adequate
    medical care” for the inmate); Salahuddin v. Goord, 
    467 F.3d 263
    , 281 (2d Cir. 2006)
    (concluding that it is unreasonable for prison official to postpone HCV treatment because
    of parole possibility without assessing “inmate’s actual chances of parole”). In addition,
    Amonette’s asserted medical justification for denying HCV treatment to an inmate who
    might be released within two years is questionable under the 2004 Guidelines themselves.
    That is, the Guidelines explain that treatment can be completed for certain HCV
    genotypes within six to twelve months. Accordingly, there are genuine disputes of
    material fact as to whether Amonette allowing the Guidelines to remain in effect for
    almost a year exhibited a disregard for the substantial risk of harm presented to inmates
    by untreated HCV.
    There is also evidence from which a factfinder could conclude that Amonette’s
    suspension of the 2004 Guidelines for a year — without instituting a substitute policy —
    constitutes deliberate indifference.   That is, a factfinder could determine that the
    24
    categorical postponement of medical care for HCV-positive inmates from February 2014
    to February 2015 evinced a disregard for the wellbeing of those inmates. Although
    Amonette has again offered medical justifications for that decision, there are genuine
    disputes of material fact regarding the sufficiency of those justifications. For example,
    Amonette has explained that he suspended the 2004 Guidelines because, in January 2014,
    a national medical organization “recommend[ed] against using the treatment VDOC had
    been using since 2000.” See J.A. 103. Amonette has also acknowledged, however, the
    substantial risk of harm from suspending treatment for all inmates with HCV. Indeed, he
    has recognized that interrupting pegylated interferon and ribavirin treatment can have
    negative health consequences for patients. Despite that knowledge, Amonette suspended
    all treatment anyway.
    Moreover, as to Gordon specifically, there is even less medical support for the
    decision to cancel his chronic care visits by the suspension of the 2004 Guidelines. In
    fact, Amonette has not offered any medical justification for the termination of chronic
    care visits, which suggests that Amonette halted the Guidelines in their entirety for
    administrative reasons. In other words, a reasonable factfinder could determine that
    Amonette’s decision to suspend the Guidelines without a ready substitute was predicated
    on administrative convenience rather than medical judgment. See 
    Roe, 631 F.3d at 860
    (concluding that jury could reasonably find that medical director acted with deliberate
    indifference when, in formulating HCV treatment policy, he “was motivated by
    administrative convenience rather than patient welfare”); see also Parkell v. Danberg,
    
    833 F.3d 313
    , 337 (3d Cir. 2016) (explaining that delaying treatment for “non-medical
    25
    reason” can constitute deliberate indifference).      Consequently, genuine disputes of
    material fact exist as to whether Amonette’s suspension of the 2004 Guidelines without
    instituting another policy for a year evinced a disregard for the substantial risk of harm
    presented to inmates by their HCV.
    Insofar as Amonette might not have known that his aforementioned actions would
    harm Gordon in particular, we are entirely unconvinced that he is entitled to a summary
    judgment award on that basis. Put simply, Amonette may not escape liability by claiming
    that he did not know the identities of the inmates who would suffer under his policies.
    See Makdessi v. Fields, 
    789 F.3d 126
    , 133 (4th Cir. 2015) (“[P]rison officials may not
    simply bury their heads in the sand and thereby skirt liability.”); 
    Roe, 631 F.3d at 861-67
    (affirming jury verdict against medical director for his role in creating policy that
    categorically denied HCV treatment based on inmates’ release dates); Slakan v. Porter,
    
    737 F.2d 368
    , 374-76 (4th Cir. 1984) (upholding jury verdict against prison official who
    failed to end unconstitutional policy without assessing whether official knew that plaintiff
    would be injured by implementation of that policy). To rule otherwise would encourage
    prison officials to turn a blind eye to the real-world consequences of their policymaking
    and permit them to escape liability for constitutional harms caused by their decisions. 17
    17
    To the extent defendants assert that Amonette can escape liability because he
    relied on the professional judgment of VDOC medical personnel at the institutional level,
    we reject that position. In that regard, we emphasize that the HCV treatment policies
    enforced and implemented by Amonette apparently constrained the judgment of such
    professionals.
    26
    We are also compelled to address and dispatch the defendants’ contention that
    Amonette is not subject to a personal-capacity claim for his policymaking decisions.
    That is, the defendants assert that Amonette can be held liable only in his official capacity
    for creating and enforcing the challenged policies. We disagree. The defendants are
    correct that Gordon pursues a deliberate indifference claim against Amonette in his
    personal capacity in that Gordon “seek[s] to impose personal liability” on Amonette for
    actions that he took “under color of state law.” See Kentucky v. Graham, 
    473 U.S. 159
    ,
    165 (1985); see also Adams v. Ferguson, 
    884 F.3d 219
    , 225 (4th Cir. 2018) (discussing
    factors to consider in distinguishing between personal versus official capacity). The
    defendants are incorrect, however, in their assertion that a person injured by an
    unconstitutional policy is limited to an official-capacity claim against the official who
    created or enforced that policy. See Hafer v. Melo, 
    502 U.S. 21
    , 26 (1991) (emphasizing
    that a court should focus on “the capacity in which the state officer is sued, not the
    capacity in which the officer inflicts the alleged injury”); Jackson v. Nixon, 
    747 F.3d 537
    ,
    543 (8th Cir. 2014) (recognizing that official can be personally liable for creating or
    applying unconstitutional policy); 
    Roe, 631 F.3d at 859
    , 867 (affirming jury verdict
    against medical director sued in personal capacity for his implementation of HCV
    treatment policy); Dodds v. Richardson, 
    614 F.3d 1185
    , 1199 (10th Cir. 2010)
    (explaining that official can be personally liable for creating or implementing
    unconstitutional policy); Sealey v. Giltner, 
    116 F.3d 47
    , 51 (2d Cir. 1997) (same). For
    the aforementioned reasons, we are satisfied that genuine issues of material fact exist as
    to Gordon’s deliberate indifference claim against Amonette.
    27
    C.
    Finally, we turn to the defendants’ alternate argument for affirming the district
    court’s summary judgment award. Specifically, the defendants contend that they are
    entitled to qualified immunity on Gordon’s Eighth Amendment deliberate indifference
    claims and that the district court has already ruled in that regard. The defendants,
    however, misread the Opinion. The court did not determine whether the defendants are
    entitled to qualified immunity on the deliberate indifference claims. Here, we conclude,
    as previously explained, that factual disputes exist as to whether the defendants
    contravened Gordon’s Eighth Amendment rights. See Willingham v. Crooke, 
    412 F.3d 553
    , 560 (4th Cir. 2005) (“[T]o the extent that a dispute of material fact precludes a
    conclusive ruling on qualified immunity at the summary judgment stage, the district court
    should submit factual questions to the jury and reserve for itself the legal question of
    whether the defendant is entitled to qualified immunity on the facts found by the jury.”).
    IV.
    Pursuant to the foregoing, we vacate the district court’s summary judgment award
    to the defendants on the Eighth Amendment deliberate indifference claims and remand
    for such other and further proceedings that are consistent herewith.
    VACATED AND REMANDED
    28