Shelley Cannon v. Commissioner of Social Security Administration ( 2023 )


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  • USCA4 Appeal: 21-2042      Doc: 42          Filed: 02/22/2023     Pg: 1 of 48
    PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 21-2042
    SHELLEY C.,
    Plaintiff – Appellant,
    v.
    COMMISSIONER OF SOCIAL SECURITY ADMINISTRATION,
    Defendant – Appellee,
    and
    SOCIAL SECURITY ADMINISTRATION RECORD; US ATTORNEY SOCIAL
    SECURITY NOTICING,
    Parties-in-Interest.
    Appeal from the United States District Court for the District of South Carolina, at Florence.
    Terry L. Wooten, Senior District Judge. (4:20-cv-01695-TLW)
    Argued: October 27, 2022                                       Decided: February 22, 2023
    Before GREGORY, Chief Judge, WYNN, Circuit Judge, and FLOYD, Senior Circuit Judge.
    Reversed and remanded with instructions by published opinion. Chief Judge Gregory
    wrote the opinion, in which Judge Wynn and Judge Floyd joined.
    ARGUED: Robertson H. Wendt, Jr., FINKEL LAW FIRM, LLC, North Charleston, South
    Carolina, for Appellant. Maija DiDomenico, SOCIAL SECURITY ADMINISTRATION,
    USCA4 Appeal: 21-2042      Doc: 42        Filed: 02/22/2023     Pg: 2 of 48
    Baltimore, Maryland, for Appellee. ON BRIEF: Sarah H. Bohr, BOHR & HARRINGTON,
    LLC, Atlantic Beach, Florida, for Appellant. Brian C. O’Donnell, Regional Chief Counsel,
    Thomas Moshang, Supervisory Attorney, Office of the General Counsel, SOCIAL
    SECURITY ADMINISTRATION, Philadelphia, Pennsylvania; Corey F. Ellis, United States
    Attorney, Marshall Prince, Assistant United States Attorney, Columbia, South Carolina, for
    Appellee.
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    GREGORY, Chief Judge:
    Plaintiff-Appellant Shelley C. appeals the district court’s order affirming the Social
    Security Administration’s (“SSA”) denial of her application for Social Security Disability
    Insurance (“SSDI”). In her application, she alleged, inter alia, major depressive disorder
    (“MDD”), anxiety disorder, and attention deficit disorder (“ADHD”). Following a formal
    hearing, the Administrative Law Judge (“ALJ”) determined that Shelley C. suffered from
    severe depression with suicidal ideations, anxiety features and ADHD, but he nonetheless
    denied her claim based on his finding that she could perform other simple, routine jobs and
    was, therefore, not disabled. Shelley C. contends that the ALJ erred by (1) according only
    little weight to the opinion of her long-time treating psychiatrist, Dr. Mark Beale (“Dr.
    Beale”) and (2) disregarding her subjective complaints based on their alleged inconsistency
    with the objective medical evidence in the record.
    We agree with Shelley C. that the ALJ failed to sufficiently consider the requisite
    factors and record evidence by extending little weight to Dr. Beale’s opinion. The ALJ
    also erred by improperly disregarding Shelley C.’s subjective statements. Finally, we find
    that the ALJ’s analysis did not account for the unique nature of the relevant mental health
    impairments, specifically chronic depression.        Thus, we reverse and remand with
    instructions consistent with this opinion.
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    I.
    A.
    Before proceeding to the record in this case, we provide a brief overview of the step-
    by-step evaluation process used to decide whether a claimant is disabled.
    When a claimant files for SSDI benefits, she must show the existence of a
    “medically determinable physical or mental impairment” which has persisted for at least
    twelve months and prevented participation in “substantial gainful activity.” 
    42 U.S.C. § 423
    (d)(1)(A). The Code of Federal Regulations instructs ALJs to apply a sequential five-
    step test before benefits may be extended. The process is provided in a set order and a
    claimant’s failure at any step will disqualify her from benefits.           See 
    20 C.F.R. § 404.1520
    (a)(4)(i)–(v).
    At step one, the ALJ considers a claimant’s substantial gainful activity (“SGA”)—
    i.e., whether the claimant has been working. If the claimant has, that ends the inquiry and
    the ALJ will find that the claimant is not disabled regardless of medical condition, age,
    education, or work experience. If not, the ALJ will evaluate the medical severity of the
    claimant’s impairments under step two. A claimant must have an impairment or combination
    of impairments that significantly limits her physical or mental ability to perform basic work
    activities. Otherwise, the claimant will not be deemed disabled. To answer that question,
    the ALJ looks to the claimant’s age, education, and work experience. At step three, the
    ALJ—once again observing the medical severity of the claimant’s impairments—must
    determine whether the claimant has an impairment listed in 20 C.F.R. Part 404, Subpart P,
    Appendix 1. If a claimant’s impairment (or combination of impairments) meets or equals a
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    listed impairment in Appendix 1, the ALJ will find the claimant disabled without
    consideration of the claimant’s age, education, and work experience. However, if the
    claimant’s impairment(s) do not meet or equal a listed impairment, the ALJ will reach a
    decision regarding the claimant’s residual function capacity (“RFC”) based on all the
    relevant medical and other evidence found in the record. Next, under step four, the ALJ
    considers the claimant’s RFC and whether the record evidence shows that her alleged
    disability inhibits her ability to perform her past relevant work. And finally, step five
    requires the ALJ to decide whether the claimant has the ability to adjust to other work
    depending on her RFC, age, education, and work experience.              See 
    id.
     
    20 C.F.R. § 404.1520
    (a)(4)(i)–(v). The claimant has the burden of proving the first four steps, but the
    burden shifts to the Commissioner at the final, fifth step. Lewis v. Berryhill, 
    858 F.3d 858
    ,
    861 (4th Cir. 2017).
    B.
    Shelley C., a 55-year-old woman and mother of two, resides with her husband of
    thirty years in South Carolina. After completing her first year of college, Shelley C. began
    her career primarily serving as a Preschool Director in different Baptist churches. Most
    recently, Shelley C. worked as a preschool’s Director of Religious Activities from 2013 to
    2016. However, after intentionally overdosing on painkillers and her antianxiety and
    antidepressant medications on July 30, 2016, Shelley C. left her job and filed for SSDI
    benefits shortly thereafter.
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    Shelley C.’s struggle with depression began at 18 years old. When she was in her
    early 30s, she actively started seeing her long-time treating psychiatrist, Dr. Beale, who
    diagnosed her with major depression, dysthymia, and ADHD.
    During the SSDI benefits process, Shelley C. was diagnosed with endogenous
    depression. Though an outdated term which is now rarely diagnosed, endogenous depression
    is “any depressive disorder occurring in the absence of external precipitants and believed to
    have a biologic origin.” Stedman’s Medical Dictionary 238280 (28th ed. 2014). Although
    once distinct, endogenous depression is now classified and diagnosed as major depressive
    disorder (“MDD”). 1       Shelley C.’s SSDI benefits application alleged MDD which is
    characterized by “sustained depression of mood, anhedonia, sleep and appetite disturbances,
    and feelings of worthlessness, guilt, and hopelessness.” Stedman’s Medical Dictionary
    238320 (28th ed. 2014). The diagnostic criteria for a major depressive episode, found in the
    Diagnostic and Statistical Manual of Mental Disorders (“DSM-V”), reports “a depressed
    mood, a marked reduction of interest or pleasure in virtually all activities, or both, lasting for
    at least 2 weeks.” 
    Id.
     Three or more of the following symptoms must exist: “gain or loss
    of weight, increased or decreased sleep, increased or decreased level of psychomotor
    activity, fatigue, feelings of guilt or worthlessness, diminished ability to concentrate, and
    recurring thoughts of death or suicide.” 
    Id.
     Shelley C.’s treatment notes reflect both
    endogenous depression and major depressive disorder diagnoses. A.R. 51, 56, 424, 478. 2
    See Am. Psychiatric Ass’n, Diagnostic and Statistical Manual of Mental Disorders
    1
    205 [DSM-III] (3d ed. 1980).
    2
    Citations to “A.R.” refer to the case’s administrative record.
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    Although the earliest treatment notes in the record date back to 2015, Shelley C.’s
    relationship with her psychiatrist, Dr. Beale, was established years prior in 1999. As her
    long-term treating psychiatrist, Dr. Beale regularly transcribed notes concerning Shelley
    C.’s mental state, as well as her moods and affects. His treatment notes reveal that—at
    least since 2015—Shelley C. has struggled with severe mental health impairments, which
    have constantly ebbed and flowed. Dr. Beale prescribed, and often balanced, varying
    medications simultaneously, in an attempt to abate Shelley C.’s mental health symptoms.
    In addition to Dr. Beale, Shelley C. sought treatment from her psychotherapist, Hillary
    Bernstein (“Bernstein”). Dr. Beale’s and Bernstein’s notes, both pre- and post-overdose,
    reflect a constant waxing and waning of depressive and anxiety-based symptoms.
    Throughout their sessions with Shelley C., both Dr. Beale and Bernstein consistently
    described her mood and affect as “dysthymic,” “low,” “tearful,” or “so-so.” A.R. 363, 366,
    392–93, 451, 457, 598, 600, 603, 606. Her ability to perform household duties often
    wavered due to low motivation, and she suffered from constant crying spells. Regardless
    of events that brought temporary periods of joy—such as leaving town with her husband,
    visiting colleges with her daughter, and enjoying time with her nieces and nephews—
    Shelley C. still had the strong recurrent desire to self-isolate, sleep, and cry. Although
    Shelley C. later admitted that her intentional overdose was indeed a suicide attempt, one
    theme remained constant in her earlier treatment notes: she was adamant that she would
    not take her own life because she could not do that to her children.
    In a handful of sessions, Shelley C.’s mood appeared improved and brighter. She
    claimed her medications were helpful, and she attempted to involve herself in various
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    activities. Though not simultaneously, she began attending an art class with her mother-
    in-law, joined swimming aerobics with a friend, and participated in daily walks with her
    husband and service dog. Shelley C. also often spoke about her body-image issues and her
    struggle to lose weight. She made several attempts to sustain a Weight Watchers dieting
    program, and her happiness often paralleled her weight loss progress.
    However, most, if not all, of these periods of improvement were short-lived; Shelley
    C. usually spiraled into deepened periods of heightened anxiety and depression mere days
    after she vocalized her improvement. As much was clear on July 30, 2016, when Shelley
    C. was admitted to Roper’s Hospital after an intentional medication overdose. Her hospital
    intake form reflected: “a long-standing history of depression . . . she was attempting to
    ‘have a deep sleep’ . . . [and] denies any suicidal ideation stating that she simply wanted to
    get a good night sleep.” A.R. 301. Notes from a psychiatric evaluation state: “[p]ositive
    for depression, suicide gesture.” 
    Id.
     The following morning, social services indicated that:
    [S]he has depression . . . sees a psychiatrist, Dr. Mark Beal [sic], weekly, and
    she has been going to him for 20 years . . . took the medication to knock
    herself out. Pt did admit that a part of her was hoping that she would not
    wake up. Pt stated that she wishes she were dead on a daily basis. Pt has
    given to thought of how she would kill herself. Pt stated that when she drives
    she thinks about hitting a tree or driving off the bridge. Pt also stated that
    she has thought about a gun, but she does not know much about them and
    does not want it to be messy for her family . . . Pt stated that if she were to
    actually kill herself, she would take a Zofran so she would not get sick and
    then she would overdose on pills. Pt stated that she does not intend to act on
    these plans because of the responsibility she has to her children and family
    . . . Although pt has described plans of how she would hurt herself, she is
    presently contracting for safety and does not intend to follow through with
    any of her plans . . . An appropriate discharge plan would be to continue
    outpatient treatment with Dr. Beal [sic].
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    48 A.R. 309
    . However, regardless of Shelley C.’s alarming statements, she was discharged
    the following day, diagnosed with “overdose without SI [suicidal ideations].” A.R. 308.
    Because her symptoms continued to waver despite her therapy and constant
    medication adjustment, Dr. Beale urged Shelley C. to pursue either Electro
    Convulsive/Shock Therapy (“ECT”) or Transcranial Magnetic Stimulation (“TMS”)
    therapy. 3 After a consultation in April 2017, doctors associated with TMS therapy
    determined that Shelley C. suffered from both major and recurrent depression and that she
    was a “good” candidate for the treatment “given severity of depression [and] failure of
    medication trials.” A.R. 470. Shelley C. officially began her 36 TMS treatments on May
    3
    TMS is a noninvasive procedure that “uses magnetic fields to stimulate nerve cells
    in the brain to improve symptoms of depression . . . [It] is typically used when other
    depression treatments haven’t been effective.” Mayo Clinic, Transcranial magnetic
    stimulation (Nov. 27, 2018), https://www.mayoclinic.org/tests-procedures/transcranial-
    magnetic-stimulation/about/pac-20384625 (last viewed January 18, 2023) (saved as ECF
    attachment). ECT is given to patients with severe, treatment-resistant depression and is
    performed under general anesthesia, with “small electric currents . . . passed through the
    brain, intentionally triggering a brief seizure. ECT seems to cause changes in brain
    chemistry that can quickly reverse symptoms of certain mental health conditions.” Mayo
    Clinic, Electroconvulsive therapy (ECT) (Oct. 12, 2018), https://www.mayoclinic.org/tests-
    procedures/electroconvulsive-therapy/about/pac-20393894 (last viewed January 18, 2023)
    (saved as ECF attachment).
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    16, 2017, at which she had a PHQ-9 score of 27. 4 By the time her treatments concluded in
    mid-July, her score dropped to 9, demonstrating a significant improvement. 5
    Yet, as was common with her previous periods of progress, these positive results
    were fleeting, and Shelley C. quickly slipped back into a depressive state, plagued with
    melancholy, lethargy, and self-deprecating thoughts just weeks after finishing her final
    TMS session. Even though Dr. Beale recommended a second round of TMS treatment,
    Shelley C. decided not to pursue it. Desiring a break from psychotherapy, she later
    discontinued sessions with Bernstein yet still struggled with crying spells, poor
    concentration, anxiety, and depression-related affects.
    On August 23, 2016, Shelley C. filed for SSDI benefits claiming that her disabilities
    began on August 1, 2016, the day following her release from Roper’s Hospital.
    4
    A PHQ-9 or Patient Health Questionnaire is the “depression module” of a self-
    administered diagnostic instrument common for mental disorders. It is a “reliable and valid
    measure of depression severity.” Kurt Kroenke, Robert Spitzer, Janet Williams,
    The PHQ-9, Journal of General Internal Medicine (2001), https://www.ncbi.nlm.nih.gov/
    pmc/articles/PMC1495268/ (last viewed January 18, 2023) (saved as ECF attachment).
    5
    Hospital personnel indicated that Shelley C. expressed the following during her
    TMS sessions: “I actually feel like I am starting to feel better, I’m scared to say that. But
    I woke up without the impending doom feeling, still having concentration issues, sleeping
    well trying to not sleep 14 hours a night.” A.R. 510. However, her condition seemed to
    plateau after this revelation, and her treatment was subsequently increased “due to lack of
    improvement.” 
    Id.
     This increase appeared to benefit Shelley C. and she reported at her
    June 29 appointment: “thank God my anxiety and depression are starting to get better.”
    
    Id.
     Her mood seemed to dip for a period after this particular treatment but by her second-
    to-last appointment she stated: “I can really tell that TMS has helped me out a lot and my
    depression is so much better.” 
    Id.
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    C.
    Shelley C. submitted answers to a Form SSA-3373-BK (“Function Report”)—which
    assists the SSA in understanding the claimant’s conditions—provided by a branch of the SSA.
    In her answers, Shelley C. emphasized that: “Most days I cannot get out of bed . . . My 20
    y[ea]r old son takes up the slack. I go nowhere because I don’t have the strength . . . I cry all
    day . . . I constantly think about suicide.” A.R. 204. She also reported that she “cannot talk
    to people without crying,” A.R. 209, “can put in a load of laundry every once in awhile but
    [she] cannot dry, fold and put up,” A.R. 210, and “[she has] no strength.” A.R. 211. Shelley
    C. also reported that she went outside “[o]nce a day to pick up [her] daughter from school,”
    A.R. 211, and she had “no desire to do any” of her former hobbies or interests A.R. 212.
    Despite her condition, she stated that on a regular basis she used to go to “[w]ork 6 days a
    week, [c]hurch, [e]xercise [c]lass, grocery store, [kids’] school events, out to dinner.” A.R.
    212.
    In December 2016, Shelley C. reported to the SSA that her medical conditions had
    changed. She stated that she now spent her “days in the bed and cannot accomplish
    anything,” could “make it to the couch if . . . forced,” no longer “interact[ed] with family
    or friends,” and could not “do any activities because it [was] too taxing on [her] body and
    heart.” A.R. 231. She also expressed that she had “no quality to [her] life” and did not
    “participate in activities with [her] family and/or friends. Most days [she did] not shower
    or get dressed.” A.R. 235.
    On January 11, 2017, the SSA instructed Shelley C. to complete a comprehensive
    disability evaluation with a consultative physician, Dr. Thaddeus J. Bell (“Dr. Bell”). He found:
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    [t]here is a good chance that the patient is experiencing some element of
    empty nest syndrome. However, I feel that this is only part of a problem of
    endogenous depression which she continues to deal with. In spite of being
    happily married, she feels that life is not worth living. She feels suicidal
    almost every day. She states that the only reason that she has not tried to
    take her life is because of her children at this point.
    A.R. 423. Dr. Bell acknowledged that Shelley C.’s physical examination was completely
    normal but stated that she needed to be seen by a disability services psychiatrist for evaluation.
    On January 19, 2017, Dr. Jennifer Steadham—a government medical consultant
    who did not personally examine or treat Shelley C.—opined that Shelley C. was not
    disabled and, though she would have difficulty carrying out detailed instructions, she
    [i]s capable of performing simple tasks for at least two hour periods of time.
    She would be expected to occasionally miss a day of work secondary to her
    symptoms. She is expected to have difficulty working in close proximity or
    coordination with co-workers. She would be best suited for a job which does
    not require continuous interaction with the general public. She is capable of
    single, repetitive tasks without special supervision. She can attend work
    regularly and accept supervisory feedback.
    A.R. 63–65. After Shelley C. filed a request for reconsideration, Dr. Blythe Farish-
    Ferrer—a second, non-examining doctor hired by the government—affirmed Dr.
    Steadham’s decision on June 21, 2017.
    On May 19, 2017, Shelley C. completed a second Function Report. She updated
    the SSA about her ongoing, daily TMS therapy and her worsening symptoms. She
    lamented that: she was “dibilitated [sic] by depression . . . cannot get out of the bed and
    work or even focus.” A.R. 238. She also reported that she had “gained about 40 pounds”
    (A.R. 239); “w[oke] up and [took] a handful of prescription medicine then . . . [laid] on the
    couch to rest then go to bed and sleep off and on all day” (Id.); had “no drive or interest”
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    to do house or yard work (A.R. 241); could not “focus on serious issues” (Id.); was “very
    moody to everyone” and “no longer socialize[d]” (A.R. 243); and could not “remember
    things or follow simple instructions.” 
    Id.
    D.
    Shelley C.’s official hearing with an ALJ was held on August 7, 2018. Providing
    further color to her mental health impairments, she described her debilitating symptoms
    and vegetative state. She confessed that her July 2016 “accident” was a suicide attempt.
    A.R. 38. She testified that she no longer cooked or did household chores, and she claimed
    she could not do anything or go anywhere. Shelley C. also revealed that the TMS treatment
    did not aid her beyond a short-lived period and that she constantly had an impending feeling
    of doom. Her time outside of the house was extremely limited, only leaving once every
    three weeks for doctor’s appointments. She reported that she has had more “bad” than
    “good” days, though, on occasion, she experienced some decent days. A.R. 44. Her
    depression has led to deep feelings of guilt, which often led to crying spells as often as
    every other day. She stated that she experienced thoughts about death and suicide daily
    and believed that her future was behind her. Because of this, Shelley C. claimed she would
    not be a dependable worker as she could not get up every day to attend work, where she
    would be required to focus and concentrate.
    Following Shelley C.’s testimony, the ALJ posed hypotheticals to the testifying
    vocational expert. The vocational expert opined that though Shelley C.’s limitations
    prohibited her from performing her past work as a Director of Religious Activities, other
    jobs were available, such as: hand packager, store laborer, and laundry worker. Yet, when
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    the ALJ asked the vocational expert whether a person with Shelley C.’s psychological
    impairments—someone who could be distracted off task from their job for more than an
    hour a day, needed to take regular breaks, and would potentially miss more than two days
    of work a month on a regular basis—could perform such work, the vocational expert
    responded that no jobs were available with these criteria. At the hearing’s conclusion, the
    ALJ requested that Shelley C. undergo a consultative examination.
    On August 21, 2018, before the consultative examination took place, Dr. Beale
    submitted a medical opinion letter in support of Shelley C.’s claim. He summarized what was
    already reflected in his treatment notes: that Shelley C.’s depressive symptoms were severe
    and persistent, ranging from uncontrollable crying spells to low concentration, which “have
    made her unemployable.” A.R. 610. Even with “robust” treatment, Dr. Beale stated that “[h]er
    progress is guarded due to the number and severity of episodes.” 
    Id.
     Due to her condition Dr.
    Beale opined that “the added stress of any job would very likely worsen her condition.” 
    Id.
    Shelley C. was also examined by Dr. John Custer for a Mental Status Examination
    on September 24, 2018. He diagnosed her with persistent depressive disorder, potential
    maladaptive personality function, and, potentially, an unspecified personality disorder.
    Notwithstanding his diagnosis, Dr. Custer stated that Shelley C. was alert and oriented
    during the cognitive exam, followed commands, and scored well on the Folstein Mini-
    mental Status Exam—a commonly used instrument for testing cognitive ability. Dr. Custer
    reported to the SSA that Shelley C. did not have any issue with understanding,
    remembering, and carrying out simple instructions, or making judgments on simple work-
    related decisions. But Shelley C. did have mild issues with complex instructions, and she
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    displayed moderate issues making judgements on complex work-related decisions. He also
    determined that Shelley C. did not have any problem with interacting appropriately with
    the public; she displayed mild issues interacting appropriately with supervisors and co-
    workers; and she had moderate issues responding appropriately to usual work situations
    and changes in a routine work setting.
    E.
    On February 12, 2019, the ALJ denied Shelley C.’s request for SSDI benefits. He
    held that Shelley C. carried her burden at steps one and two of the test set forth in 
    20 C.F.R. § 404.1520
    (a)(4), finding (1) she had not been involved in substantial gainful activity at
    the time of her request and (2) her depression with suicidal ideation, anxiety features, and
    ADHD were severe impairments. But the ALJ found her evidence lacking at step three.
    Specifically, he found that her severe mental impairments did not meet the relevant listing
    disability criteria for mental disorders. Even if Shelley C. had prevailed at this point, the
    ALJ noted that she could not pass step four either. The ALJ found that Shelley C. still
    possessed the capacity to perform simple, routine, and repetitive tasks in a work
    environment free of fast paced production requirements, involving only simple, work-
    related decisions, and few if any workplace changes, with occasional interaction with the
    public. Based on this finding, the ALJ held that Shelley C. did not have a disability as
    defined in the Social Security Act, and though she was unable to perform her past relevant
    work, there were jobs in the national economy she could execute.
    Remarkably, the ALJ afforded only little weight to Dr. Beale’s opinion after
    acknowledging that Dr. Beale had been treating Shelley C. “since at least July 2015 for her
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    mental impairments.” A.R. 24. The ALJ rejected Dr. Beale’s opinion because it is “on an
    issue reserved for the Commissioner,” “is inconsistent with the medical evidence [in the]
    record,” and his treatment notes “do not indicate any significant symptoms that would
    render the claimant unable to perform basic work activities.” 
    Id.
    On February 26, 2020, the Office of Appellate Operations denied Shelley C.’s
    request for review. Shelley C. subsequently filed a complaint in the United States District
    Court for the District of South Carolina seeking review of the Commissioner’s final
    decision.   On May 18, 2021, a magistrate judge issued a 42-page Report &
    Recommendation (“R&R”) affirming the ALJ’s denial of SSDI benefits. After Shelley C.
    objected to the R&R, a district court judge adopted it and ordered the Commissioner’s
    denial of Shelley C.’s SSDI benefits. Shelley C.’s appeal timely followed.
    II.
    “This Court is authorized to review the Commissioner’s denial of benefits under 
    42 U.S.C.A. § 405
    (g).” Hancock v. Astrue, 
    667 F.3d 470
    , 472 (4th Cir. 2012). A reviewing
    court “must uphold the factual findings of the [ALJ] if they are supported by substantial
    evidence and were reached through application of the correct legal standard.” 
    Id.
     (quoting
    Johnson v. Barnhart, 
    434 F.3d 650
    , 653 (4th Cir. 2005) (per curiam)). Substantial evidence
    is “such relevant evidence as a reasonable mind might accept as adequate to support a
    conclusion.” Richardson v. Perales, 
    402 U.S. 389
    , 401 (1971). We will not “reweigh
    conflicting evidence, make credibility determinations, or substitute our judgment for that
    of the [ALJ]” in reviewing for substantial error. Johnson, 
    434 F.3d at 653
    . In undertaking
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    this review, this Court considers whether the ALJ examined all relevant evidence and
    offered a sufficient rationale in crediting certain evidence and discrediting other evidence.
    Milburn Colliery Co. v. Hicks, 
    138 F.3d 524
    , 528 (4th Cir. 1998).
    III.
    We start by considering whether the ALJ’s decision to afford Dr. Beale’s opinion
    little weight complies with applicable law and is supported by substantial record evidence.
    In deciding not to give great or controlling weight to Dr. Beale’s opinion, the ALJ is
    required to address each of the six 
    20 C.F.R. § 404.1527
    (c) regulatory factors to determine
    the appropriate weight it should be afforded. Shelley C. contends that not only did the ALJ
    fail to address each of the six factors, but also that substantial evidence does not support
    the ALJ’s finding because Dr. Beale’s opinion: (1) was not on an issue reserved for the
    Commissioner; (2) was consistent with his treatment notes which confirm Shelley C.’s
    significant limitations; and (3) was not inconsistent with other medical evidence in the
    record. We find the weight afforded to Dr. Beale’s opinion erroneous and the ALJ’s
    decision unsupported by substantial evidence.
    A.
    As a preliminary matter, the ALJ did not afford Dr. Beale’s opinion proper weight.
    When reviewing whether a claimant is disabled, the ALJ must evaluate every medical
    opinion received against the record evidence. See 
    20 C.F.R. § 404.1527
    (b)–(c). This often
    entails reviewing medical opinions from a claimant’s treating physician or other, non-
    17
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    treating physicians. Generally, ALJs possess the discretion to determine the level of weight
    given to each medical opinion provided and received. See 
    20 C.F.R. § 404.1527
    (d)(2).
    The regulation states that “[r]egardless of its source, [the ALJ] will evaluate every
    medical opinion[.]” 
    20 C.F.R. § 404.1527
    (c). In addition, ALJs must adhere to the
    “treating physician rule” which requires that they assign greater or “controlling” weight to
    the opinion of a claimant’s treating physician unless there is persuasive contradictory
    evidence. Mitchell v. Schweiker, 
    699 F.2d 185
    , 187 (4th Cir. 1983). If the ALJ decides
    not to give the treating physician’s medical opinion great or controlling weight under the
    treating physician rule, the ALJ turns to the following factors to determine its applicable
    weight: (1) the length of the physician’s treatment relationship with the claimant, (2) the
    physician’s frequency of examination, (3) the nature and extent of the treatment
    relationship, (4) whether the medical evidence in the record supports the physician’s
    opinion, (5) the consistency of the physician’s opinion with the entirety of the record, and
    (6) the treating physician’s specialization. 
    20 C.F.R. § 404.1527
    (c)(1)–(6); see also Burch
    v. Apfel, 
    9 F. App’x 255
    , 259 (4th Cir. 2001) (unpublished). 6
    Here, the ALJ extended “little weight” to Dr. Beale’s opinion after concluding that
    it “is on an issue reserved for the Commissioner and . . . is inconsistent with the medical
    evidence of record. [His] treatment notes do not indicate any significant symptoms that
    would render [Shelley C.] unable to perform basic work activities.” A.R. 24.
    6
    Because Shelley C. filed her claim prior to March 27, 2017, the ALJ must rely
    upon 
    20 C.F.R. § 404.1527
     to evaluate the opinion evidence. All claims filed after March
    27, 2017, are subject to 
    20 C.F.R. § 404.1520
    .
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    The ALJ’s reasoning suffers two problems. First, it failed to identify which medical
    evidence in Shelley C.’s extensive record presented inconsistencies with Dr. Beale’s
    opinion. As we held in Arakas v. Commissioner, Social Security Administration, this
    “cursory explanation [falls] far short of [the ALJ’s] obligation to provide a narrative
    discussion of how the evidence supported his conclusion and as such, the analysis is
    incomplete and precludes meaningful review.” 
    983 F.3d 83
    , 106 (4th Cir. 2020) (citing
    Monroe v. Colvin, 
    826 F.3d 176
    , 190–91) (4th Cir. 2016) (cleaned up).
    However, the second blemish in the ALJ’s reasoning is more problematic. After
    declining to apply the “treating physician rule” it failed to address each of 
    20 C.F.R. § 404.1527
    (c)’s six factors. The ALJ appropriately “acknowledged the existence of the
    Section 404.1527(c) factors,” Dowling v. Commissioner of Social Security Administration,
    
    986 F.3d 377
    , 385 (4th Cir. 2021), but he nonetheless failed to address them. Mere
    acknowledgement of the regulation’s existence is insufficient and falls short of the ALJ’s
    duties.
    That is not to say that the ALJ considered none of the factors. 7 Shelley C. concedes
    that the ALJ addressed “supportability” by noting that Dr. Beale’s opinion was inconsistent
    with the medical evidence in the record which did not indicate significant symptoms that
    Invoking the fifth factor, Shelley C. argues that the ALJ failed to consider or
    7
    explicitly mention Dr. Beale’s specialization. Not so. The first page of the ALJ’s opinion
    reveals that he was cognizant of and did describe Dr. Beale as Shelley C.’s psychiatrist.
    See A.R. 14 (“Subsequent to the hearing, the claimant . . . submitted a statement from the
    claimant’s psychiatrist, Mark Beale, M.D.”). Although more weight is generally given to
    a specialist’s medical opinion on issues related to their specialty than to an opinion from a
    non-specialist, 
    20 C.F.R. § 404.1527
    (c)(5), the ALJ did acknowledge Dr. Beale’s
    specialization but believed his opinion warranted little weight.
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    would render Shelley C. unable to perform basic work activities. From this discussion, we
    can infer that the ALJ was aware of the examining relationship that existed between Shelley
    C. and Dr. Beale, which satisfies 
    20 C.F.R. § 404.1527
    (c)’s first factor. The ALJ also
    appears to address the fourth factor, “consistency,” as the ALJ recognized what he believed
    was the discrepancy between Dr. Beale’s opinion and the entirety of the record. Further,
    the ALJ also acknowledged that Shelley C. was “seeing” Dr. Beale. A.R. 16. From this,
    we gather that the ALJ was aware of the examining relationship that existed between
    Shelley C. and Dr. Beale, thereby satisfying 
    20 C.F.R. § 404.1527
    (c)’s first factor.
    That said, we have made clear in Dowling and Triplett that an ALJ should give
    adequate attention to each 
    20 C.F.R. § 404.1527
    (c) factor. See Dowling, 986 F.3d at 385
    (reversing ALJ’s extension of “only negligible weight” to the claimant’s treating opinion
    because it touched on only a couple of factors); Triplett v. Saul, 
    860 F. App’x 855
     (4th Cir.
    2021) (unpublished) (same). Upon review of all the factors, however, the record supports
    extending Dr. Beale’s opinion more than little weight.
    Turning to the regulation’s second factor, the ALJ improperly considered the length
    of Shelley C.’s treatment relationship with Dr. Beale and the frequency of her visits. If a
    treating source has seen a claimant a number of times and long enough to garner a
    longitudinal picture of the claimant’s impairment(s), that source’s opinion is generally
    entitled to more weight than an opinion from a non-treating source.               
    20 C.F.R. § 404.1527
    (c)(2)(i). Here, the ALJ noted that Shelley C. had been seeing Dr. Beale “since
    at least July 2015.” A.R. 22. The record indicates that Dr. Beale has been Shelley C.’s
    psychiatrist for much longer, since 1999. It is difficult to understand how the ALJ could
    20
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    ignore a treating relationship that has lasted the better part of two decades. Further,
    regardless of the ALJ’s reliance on the record’s extensive exhibits, he did not acknowledge
    that most of these notes were transcribed by Dr. Beale, demonstrating the breadth of Dr.
    Beale’s personal involvement in this case.
    Moreover, continuing the second factor’s analysis, the ALJ improperly considered
    the nature, frequency, and extent of the treatment relationship between Shelley C. and
    Dr. Beale.   The more knowledge a treating source retains concerning a claimant’s
    impairment, the more weight their opinion should receive. 
    20 C.F.R. § 404.1527
    (c)(2)(ii).
    The ALJ must consider the treatment that source has provided the claimant, including the
    extent of examinations and testing the source has performed or ordered other specialists and
    laboratories to perform. 
    Id.
     Though the statement was not explicitly directed toward
    Dr. Beale, the ALJ maintained that Shelley C.’s treatment history was “routine and
    conservative.” A.R. 22. That is simply untrue. After Shelley C. was released from Roper’s
    Hospital following her intentional overdose in July 2016, she and Dr. Beale planned a
    rigorous treatment program with more frequent visits and medication management. When
    that was insufficient, Dr. Beale suggested that Shelley C. seek out TMS therapy or ECT
    treatment, two separate depression treatments that are offered only to patients with the most
    severe, resistant cases. Following through with the former treatment, Shelley C. completed
    36 rounds of TMS therapy. However, the beneficial results were short-lived, and Dr. Beale
    suggested either a second round of TMS or the more aggressive ECT treatment. Thus, the
    treatments Shelley C. received, and was prescribed, were anything but routine and
    conservative.
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    The length, frequency, and nature of Shelley C.’s relationship with Dr. Beale were
    important factors that the ALJ did not properly consider nor acknowledge. Due to this, the
    ALJ’s decision to allot “little weight” to Dr. Beale’s opinion was erroneous.
    B.
    1.
    Turning to the first of Shelley C.’s substantive concerns, we agree that Dr. Beale’s
    opinion briefly touched on an opinion reserved for the Commissioner. Even so, that does
    not allow the ALJ to discount the entirety of the treating physician’s statement, which
    should have been allotted greater weight.
    Opinions on some issues are not medical opinions but are, rather, opinions reserved
    for the Commissioner “because they are administrative findings that are dispositive of a
    case.” 
    20 C.F.R. § 404.1527
    (d). This includes opinions, made by a medical source,
    concerning whether a claimant is disabled. A statement made by a medical source asserting
    that a claimant is “disabled” or “unable to work” does not mean that the Commissioner will
    determine that the claimant is actually disabled. 
    Id.
     Indeed, the ALJ will not give any special
    significance to the source of an opinion on issues reserved to the Commissioner.
    In his opinion, Dr. Beale states: “[Shelley C.’s] low mood, crying spells, anxiety,
    low energy, and poor concentration have made her unemployable.” A.R. 610 (emphasis
    added). It would be a semantical dispute to argue that “unemployable” and “unable to
    work” are not synonymous. Yet, this statement was relegated to a minor portion of Dr.
    Beale’s overall opinion, and at bottom, we cannot accept the decision to extend “little
    weight” to the entire opinion on this ground.
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    The Commissioner disagrees with Shelley C.’s argument that the ALJ discounted
    the entirety of Dr. Beale’s opinion, claiming that the ALJ addressed other statements made
    by Dr. Beale when assigning the opinion miniscule weight. But the ALJ’s decision does
    not isolate this sentence from the rest of the opinion. Rather, the ALJ merely refers to
    Dr. Beale’s opinion—in its whole state—as addressing an issue reserved for the
    Commissioner. And given the ALJ’s duty to balance the record’s evidence, to disregard a
    20-year treatment relationship due to a singular sentence is a disproportionate response.
    Thus, this aspect of the Commissioner’s reasoning cannot be accepted.
    2.
    Next, we shift to the ALJ’s belief that disparities exist between Dr. Beale’s opinion
    and his own treatment notes. The ALJ specifically found that “Dr. Beale’s treatment notes
    do not indicate any significant symptoms that would render [Shelley C.] unable to perform
    basic work activities.” J.A. 18 (emphasis added). 8 The Commissioner agrees, asserting
    that Dr. Beale’s treatment notes show Shelley C.’s unremarkable mental status findings,
    improvement in her symptoms and functioning due to treatment, and no signs of a
    significant deterioration in her condition during the relevant period. We disagree and
    conclude that the record’s substantial evidence does not support the ALJ’s reasoning.
    Although the medical sources in the record disagree on Shelley C.’s disability status,
    substantial evidence indicates that Dr. Beale’s opinion was consistent with his own
    treatment notes.      Dr. Beale’s opinion touches on Shelley C.’s diagnoses, their
    8
    Citations to “J.A.” refer to the Joint Appendix filed in this appeal.
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    accompanying symptoms, and the respective forms of treatment he prescribed. His
    treatment notes, in comparison, consistently focus on her diagnoses—depression with
    anxious features and ADHD—and their symptoms: dysthymic moods, anxiety, low energy,
    crying spells, self-doubt. See A.R. 363, 366, 369, 372, 380–81, 414, 416, 419, 436–38,
    442, 598–600. These notes all validate what Dr. Beale stated in his opinion. See Coffman
    v. Bowen, 
    829 F.2d 514
    , 517 (4th Cir. 1987) (holding that a claimant’s treating physician’s
    opinion may be given lesser weight only if persuasive contradictory evidence is found in
    the record).
    The Commissioner challenges the validity of Dr. Beale’s opinion by claiming that
    his treatment notes confirm that Shelley C. portrayed effective responsiveness to varying
    medication management and the TMS therapy. However, both Dr. Beale’s treatment notes
    and his opinion demonstrate that these periods of improvement were consistently short-
    lived. For instance, at a treatment session, Shelley C. expressed to Dr. Beale that increasing
    her dosage of Zyprexa was “very helpful.” A.R. 437. However, at the following session,
    her mood was recorded as low, she had a tearful affect, she reported crying spells, requested
    another Zyprexa increase, and sought to pursue ECT treatment. A.R. 436. The same pattern
    occurred after Shelley C. completed TMS therapy. At the treatment’s conclusion, Shelley
    C. reported to the TMS-associated staff that she felt “so much better” and she was “so glad”
    to have tried TMS. A.R. 510. But just weeks later, she told Dr. Beale that her mood had
    plateaued and she was, again, relying on Zyprexa. A.R. 608. This common theme was
    prevalent throughout Dr. Beale’s treatment notes: Shelley C. experienced brief periods of
    improvement, which were quickly followed by incredible lows. As Dr. Beale’s opinion
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    aptly noted: Shelley C.’s depression is chronic. This Court must acknowledge that a
    treating relationship spanning two decades would allow Dr. Beale to witness and
    comprehend the depths of Shelley C.’s mental health impairments. And due to this decades-
    long awareness, Dr. Beale’s opinion consistently aligns with his corresponding treatment
    notes.
    Moreover, the ALJ’s determination that Dr. Beale’s notes did not reveal any
    significant symptoms that would hinder Shelley C. from performing basic work activities
    reflects a deep misunderstanding of mental health impairments, particularly severe
    depression. The fact is “people with chronic diseases can experience good and bad days”
    even “under continuous treatment for it with heavy drugs.” Schink v. Comm’r of Soc. Sec.,
    
    935 F.3d 1245
    , 1267 (11th Cir. 2019). “Suppose that half the time she is well enough that
    she could work, and half the time she is not. Then she could not hold down a full-time
    job.” 
    Id.
     (citing Bauer v. Astrue, 
    532 F.3d 606
    , 609 (7th Cir. 2008); Singletary v. Bowen,
    
    798 F.2d 818
    , 821 (5th Cir. 1986)).
    As an internal impairment, depression is incredibly subjective to each individual, with
    signs and symptoms experienced through intrusive feelings and thoughts, low and isolated
    moods, and even body aches and pains. National Institute of Mental Health, Depression (Signs
    & Symptoms), https://www.nimh.nih.gov/health/topics/depression (last viewed January 18,
    2023) (saved as ECF attachment). Shelley C.’s “endogenous” depression, which occurs
    without external precipitants and is recognized as a biological disorder, plagues her thoughts,
    moods, feelings, and physical ability. Her depression has no identifiable external or situational
    trigger that would be treatable by coping mechanisms. Instead, Shelley C. experiences an
    25
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    innate, chronic depression that will require life-long management, and that could easily impact
    her capacity to perform even basic work activities. As vividly portrayed in Dr. Beale’s
    treatment notes, her chronic depression comes with both good and bad days, with the latter
    varying in their severity.
    With these critical details in mind, we conclude that, consistent with his opinion,
    Dr. Beale’s treatment notes reveal that Shelley C. suffers from significant and severe
    symptoms that would undoubtedly hinder her from performing even basic work activities.
    3.
    Finally, we address whether Dr. Beale’s opinion was inconsistent with the record’s
    other medical evidence. The Commissioner attempts to bolster the ALJ’s conclusion that
    Dr. Beale’s opinion was inconsistent with the other medical evidence in the record,
    particularly Bernstein’s treatment notes, the TMS records, and the expert opinions from
    the examining psychiatrist and two non-treating physicians who reviewed the record. We
    recognize that a reasonable mind may find that Dr. Beale’s opinion was inconsistent with
    the record’s other medical evidence, particularly the non-examining physicians’ findings,
    and therefore the ALJ was justified in not giving Dr. Beale’s opinion controlling weight.
    Yet, we find error in the “little weight” afforded for two particular reasons. First, the ALJ
    failed to articulate what evidence led him to his decision. And second, the ALJ erred in
    extending more weight to the non-examining physicians’ opinions than to Dr. Beale’s.
    i.
    The ALJ failed to provide support for his vague and thin decision. This Court has
    held that where an ALJ fails to specify which specific objective evidence supports his
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    conclusion, that “analysis is incomplete and precludes meaningful review.” See Arakas,
    983 F.3d at 106 (quoting Mascio v. Colvin, 
    780 F.3d 632
    , 636 (4th Cir. 2015)). Because
    the ALJ failed to point to specific objective evidence showing that Dr. Beale’s opinion was
    “inconsistent” with the record’s other medical evidence, his analysis, or lack thereof, has
    “frustrate[d]” this reviewing court’s “meaningful review.” Mascio, 
    780 F.3d at 636
    .
    ii.
    In addition, the ALJ inappropriately afforded more weight to Shelley C.’s non-
    examining physicians’ opinion than to her treating physician’s.             Even though we
    acknowledge the ALJ’s decision not to extend controlling weight, it does not follow that
    we have accepted his conclusion to afford Dr. Beale’s opinion only “little weight.”
    To be sure, the record demonstrates disparities between Dr. Beale’s opinion and the
    non-examining physicians’ conclusions, specifically Drs. Steadham and Farish-Ferrer. Due
    to these inconsistencies, the ALJ was not required to extend controlling weight to Dr. Beale’s
    opinion. Yet, regardless of this finding, we believe the ALJ should have still afforded greater
    than “little weight” to Dr. Beale’s opinion and extended more weight to his opinion than
    those of the non-examining physicians. Under the 
    20 C.F.R. § 404.1527
    (c) factors, greater
    weight is usually given to the medical opinion of an examining source who has directly
    examined the claimant; a source that has treated the claimant; and a specialist in that relevant
    area of medicine. See Arakas, 983 F.3d at 110–11 (citing 20 C.F.R § 404.1527(c)(1), (2),
    (5)). In Arakas, we emphasized the treating physician rule as a “robust one,” and particularly
    found that, “the ALJ’s decision to assign greater weight to the non-examining, non-treating
    consultants’ opinion” than to the treating physician’s “makes little sense” and was not
    27
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    justified. Id. at 110. There, giving the non-treating consultant’s opinion more weight was
    “particularly improper” because the unique nature of the claimant’s fibromyalgia and its
    specific symptoms could “not be properly assessed and verified by a non-treating or non-
    examining source.” Id. at 110–11.
    Our holding in Arakas is directly relevant here. Drs. Steadham and Farish-Ferrer,
    both non-examining, non-treating sources who independently reviewed Shelley C.’s record
    but did not directly examine her, concluded that despite her severe mental impairments,
    Shelley C. was not disabled. Finding their conclusions somewhat persuasive, the ALJ
    afforded their opinions “partial weight.” A.R. 24. Particularly, he determined that their
    conclusions concerning Shelley C.’s moderate limitations in “Understanding,
    Remembering, or Applying Information, Interacting with Others, and Concentrating,
    Persisting, or Maintaining Pace” was consistent with the overall record.          A.R. 18.
    However, finding that their decisions marked Shelley C. as experiencing no limitation in
    “Adapting or Managing Oneself,” the ALJ determined that this conclusion was not
    consistent with the overall record, given Shelley C.’s testimony and other, unspecified,
    record evidence. Id.
    We are puzzled by the ALJ’s decision to extend greater weight to Drs. Steadham
    and Farish-Ferrer’s opinion than to Dr. Beale’s. Dr. Beale has treated Shelley C. for twenty
    years—much like the treating physician’s relationship with the claimant in Arakas—
    whereas the former doctors never directly examined Shelley C.. Naturally, we expect that
    Dr. Beale would be astutely aware and privy to the uniqueness of Shelley C.’s specific,
    severe depressive and anxious symptoms, which non-treating agents are unlikely to
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    understand or decipher from a paper record. There is a significant difference between a
    direct and physical examination, which in this case has spanned over years, of a claimant’s
    mental health impairments, and an examination of a written record. Thus, the ALJ erred
    by failing to consider the important distinctions between these treating and non-treating
    relationships and extending more weight to the non-examining physicians’ opinions than
    to Dr. Beale’s.
    ***
    Because we remain in the dark about the reasons why the ALJ arrived at his
    conclusions, which erroneously afforded more weight to the non-examining physicians,
    we cannot uphold the ALJ’s decision. Thus, we conclude, the ALJ improperly afforded
    Dr. Beale’s opinion “little weight” and we must reverse and remand.
    IV.
    Shelley C. also argues that the ALJ did not properly evaluate her subjective
    complaints. The ALJ stated that Shelley C.’s:
    statements concerning the intensity, persistence and limiting effects of these
    symptoms are not entirely consistent with the medical evidence and other
    evidence in the record . . . they are inconsistent with the medical evidence of
    record, which reflects a routine and conservative treatment history, and
    generally benign mental status examinations.
    A.R. 22. Shelley C. contends that the ALJ’s decision was erroneous because it was
    unsupported by the record’s substantial evidence. Specifically, she asserts that her level of
    treatment could not fairly be characterized as “routine and conservative” and her mental
    29
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    status examinations illustrate repeated depressive, harmful, and suicidal thoughts, which
    are not “benign” in nature. We agree with Shelley C..
    A.
    The ALJ evaluates a claimant’s symptoms through a two-prong framework found
    in SSR 16-3p, 
    2016 WL 1119029
     (Mar. 16, 2016), which is further elaborated in 
    20 C.F.R. § 404.1529
    .    First, the ALJ must decide whether there is an underlying medically
    determinable physical or mental impairment that could reasonably be expected to produce
    the claimant’s symptoms. SSR 16-3p, 
    2016 WL 1119029
    .
    If the claimant clears this threshold, the ALJ then moves to the second prong, which
    involves evaluating the intensity and persistence of those symptoms to determine the extent
    to which they limit the claimant’s ability to perform work-related activities. 
    Id.
     At this
    second prong, the ALJ considers the “entire case record, including the objective medical
    evidence; an individual’s statements about the intensity, persistence, and limiting effects
    of symptoms; statements and other information provided by medical sources and other
    persons; and any other relevant evidence in the individual’s case record.” 
    Id. at *4
    .
    However, “objective evidence is not required to find the claimant disabled.” Arakas, 983
    F.3d at 95 (citing SSR 16-3p, 
    2016 WL 1119029
    , at *4–5). In other words, the ALJ “will
    not disregard [a claimant’s] statements about the intensity, persistence, and limiting effects
    of symptoms solely because the objective medical evidence does not substantiate the
    degree of impairment-related symptoms alleged by the individual.” SSR 16-3p, 
    2016 WL 1119029
    , at *5. Indeed, “because pain is subjective [it] cannot always be confirmed by
    objective indicia[.]” Craig v. Chater, 
    76 F.3d 585
    , 595 (4th Cir. 1996). Instead, the ALJ
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    is required to balance the record evidence as “[a] report of . . . inconsistencies in the
    objective medical evidence is one of the many factors . . . consider[ed] in evaluating” this
    prong. SSR 16-3p, 
    2016 WL 1119029
    , at *5.
    Finally, the ALJ must ascertain the extent of the claimant’s alleged functional
    limitations and restrictions due to their pain or symptoms that could be reasonably accepted
    as consistent with the medical signs, laboratory findings, and other evidence, in discovering
    how these symptoms impact the claimant’s ability to work. See Craig, 
    76 F.3d at 594
    .
    1.
    After acknowledging that Shelley C.’s “medically determinable impairment could
    reasonably be expected to cause some of the alleged symptoms,” A.R. 22, the ALJ
    determined that Shelley C.’s statements relating to the intensity, persistence, and limiting
    effect of her symptoms were inconsistent with the medical and other evidence in the record.
    We hold that the ALJ erred in discounting Shelley C.’s subjective complaints as
    inconsistent with the record’s medical evidence.
    The ALJ’s legal error is clear: he could not dismiss Shelley C.’s subjective
    complaints based entirely upon the belief that they were not corroborated by the record’s
    medical evidence. The Fourth Circuit has long held that “while there must be objective
    medical evidence of some condition that could reasonably produce the pain, there need not
    be objective evidence of the pain itself or its intensity.” Walker v. Bowen, 
    889 F.2d 47
    , 49
    (4th Cir. 1989). Indeed, “[b]ecause pain is not readily susceptible of objective proof . . .,
    the absence of objective medical evidence of the intensity, severity, degree or functional
    effect of pain is not determinative.” Hines v. Barnhart, 
    453 F.3d 559
    , 564–65 (4th Cir.
    31
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    2006). Accordingly, Shelley C. was entitled to rely entirely on subjective evidence to
    demonstrate that her pain was sufficiently persistent and severe to support a disability
    finding. See 
    id. at 564
    . As described in length above, the record contains no shortage of
    such evidence. 9
    Shelley C.’s statements were also directly corroborated by her testimony at the ALJ
    hearing. Because she reported being constantly clouded by an impending sense of doom,
    she mentioned that her daily routine consisted of swallowing a cocktail of pills followed
    by returning to her bed or the couch where she either slept or watched re-runs on TV all
    day. She found it difficult to have conversations with others because she “tear[ed] up a
    lot.” A.R. 41. She testified that her husband and children do all of the housework and her
    children no longer feel as if they have a mother. Shelley C. stated that her symptoms have
    worsened, and she thinks about suicide and death everyday because there is no “light at the
    end of the tunnel.” A.R. 45. For those reasons, she claimed she would not be a dependable
    employee because her “fatigue, memory loss, anxiety, and severe sadness” make it
    impossible for her to work. A.R. 46. Shelley C., at times, could not even find the words
    to express the level of her depression. For instance, she testified, “I don’t know how to
    9
    In her applications for SSDI benefits, Shelley C. wrote that most days she could
    not get out of bed, as she no longer possessed the strength to go anywhere. She was
    overwhelmed with crying spells—which also interrupted her ability to talk to others—and,
    on days with doctor’s appointments, she could not do anything else due to this deep
    sadness. Suicide haunted her thoughts constantly. Regardless of her harmful thoughts, she
    managed to push aside her feelings to pursue things—as needed—for her children. This is
    consistent with the copious treatment notes which reflected that, although her moods and
    affects were constantly dysthymic and depressed, she would not act on her suicidal
    thoughts due to her children.
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    explain. It’s just a real deep, dark place where you don’t feel like you’ll ever come out of
    it. It just—I don’t know.” A.R. 47. Thus, Shelley C. has frequently and consistently
    disclosed how the pain and severity of her mental health impairments have impacted her
    life, her family, and her inability to be a reliable or dependable employee.
    In Arakas, we held that ALJs could not rely upon the absence of objective medical
    evidence to discredit “a claimant’s subjective complaints regarding symptoms of
    fibromyalgia or some other disease that does not produce such evidence.” 983 F.3d at 97
    (emphasis added). Today, we hold that depression—particularly chronic depression—is
    one of those other diseases. Characterized as a “mood disorder,” MDD “causes a persistent
    feeling of sadness and loss of interest . . . it affects how you feel, think and behave[.]”
    Mayo Clinic, Depression (major depressive disorder) Symptoms & Causes (Oct. 14 2022),
    https://www.mayoclinic.org/diseases-conditions/depression/symptoms-causes/syc-20356007
    (last viewed January 18, 2023) (saved as ECF attachment). Notably, the DSM-V declares
    that “no laboratory test has yielded results of sufficient sensitivity and specificity to be used
    as a diagnostic tool for [MDD.]” 10 But most importantly, “[s]ymptoms caused by major
    depression can vary from person to person.” Mayo Clinic, Depression (major depressive
    disorder) Diagnosis & treatment, https://www.mayoclinic.org/diseases-conditions/depression
    /diagnosis-treatment/drc-20356013 (emphasis added) (last viewed January 18, 2023) (saved
    as ECF attachment). Stated differently, symptoms of MDD, like those of fibromyalgia, are
    “entirely subjective,” determined on a case-by-case basis.           Arakas, 983 F.3d at 96
    Am. Psychiatric Ass’n, Diagnostic and Statistical Manual of Mental Disorders
    10
    187 [DSM-V] (5th ed. 2013).
    33
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    (emphasis added). Ultimately, because of the unique and subjective nature of MDD,
    subjective statements from claimants “should be treated as evidence substantiating the
    claimant’s impairment.” Id. at 97–98.
    Because the ALJ “improperly increased [Shelley C.’s] burden of proof,” id. at 96,
    in requiring that her subjective statements be validated by objective medical support, we
    must find error.
    2.
    We must also assess the ALJ’s decision to disregard Shelley C.’s subjective
    statements concerning the intensity, persistence, and limiting effects of her symptoms
    finding they, allegedly, were inconsistent with the medical evidence in the record, which,
    in his view, “reflect[ed] a routine and conservative treatment history, and generally benign
    mental status examinations.” A.R. 22. We believe that substantial record evidence does
    not support this conclusion.
    Following this statement, the ALJ chronologically walked through the treatment notes
    from Bernstein and Dr. Beale. In so doing, however, the ALJ cherry-picked from the record,
    highlighting Shelley C.’s good moments and bypassing the bad. This violated an ALJ’s
    “obligation to consider all relevant medical evidence,” which prohibits him from “simply
    cherrypick[ing] facts that support a finding of nondisability while ignoring evidence that
    points to a disability finding.” Lewis, 
    858 F.3d at 869
    . At the outset of his analysis, the ALJ
    inappropriately brushed off Shelley C.’s intentional overdose, which she admitted was a
    suicide attempt. Specifically, he noted that Shelley C. denied any suicidal ideations and said
    that she “simply wanted to get a good night sleep.” A.R. 22. Although he acknowledged
    34
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    that Shelley C. had described the plans on how she would end her life, he noted that she was
    safely discharged from the hospital one day after the overdose. While true, the ALJ failed
    to mention Shelley C.’s statement that an argument with her husband led her to take the
    handful of pills which landed her in the ER. Nor did the ALJ acknowledge that Shelley C.
    directly reported to Social Services that “a part of her was hoping that she would not wake
    up . . . she wishes she were dead on a daily basis.” A.R. 309. This does not reveal a “benign
    mental status,” yet the ALJ failed to mention or consider this critical information.
    The ALJ’s cherry-picking also pervaded his consideration of Dr. Beale’s treatment
    notes. For example, the ALJ mentioned only that Shelley C. denied suicidal ideations, was
    able to enjoy things at times, performed all household duties, and had been regularly
    attending and enjoying water aerobics. However, other evidence indicated that Shelley C.
    performed her household duties because her family depended on her, and her motivation
    to complete them often wavered and eventually plateaued. And while Shelley C. did
    participate in water aerobics with a girlfriend, and an art class with her mother-in-law, those
    experiences and activities were few and far between, as they were discussed in only a
    handful of Shelley C.’s many treatment notes. A.R. 330, 449–50.
    The ALJ also recounted a weekend visit Shelley C. had with her niece and nephew,
    which, according to Dr. Beale’s treatment notes, she claimed to enjoy. Yet, the ALJ
    overlooked Shelley C.’s surrounding statements. Although Shelley C. told Bernstein at a
    psychotherapy session that she was able to enjoy being active with her niece and nephew
    over a period of their visit, Shelley C. continued to have a depressed mood and affect, and
    she reported a melancholic mood, low energy, poor motivation, and self-deprecating
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    thoughts at the same psychotherapy session. A.R. 506. At another point, the ALJ
    discussed Shelley C.’s capacity to enjoy a family wedding but failed to address that Shelley
    C. was reluctant to attend the wedding based on concerns about her appearance and weight.
    Indeed, Shelley C. often spoke about her struggle with weight and body image. Her success
    or failure to lose weight often corresponded with her depressive states. Again, the ALJ did
    not acknowledge or discuss this correlation or notable theme in Shelley C.’s record.
    Further, the ALJ mischaracterized Shelley C.’s experience with the TMS treatment.
    Although he accurately discussed the decrease in her PHQ-9 score and the TMS’s gradual
    positive effect on her moods, he failed to note how brief the improvements were. Of
    course, the TMS treatment notes revealed Shelley C.’s gratitude for her participation. But,
    within a month of completing the treatments, Shelley C. reported to both Dr. Beale and
    Bernstein that her mood was depressed, she experienced self-deprecating thoughts, lack of
    motivation, and lethargy, with intermittent periods of anxiety and worry. These statements
    were vital to providing a comprehensive image of the waxing and waning of Shelley C.’s
    chronic depression, which was treatment resistant.
    At each step of Shelley C.’s poor mood and affect, Dr. Beale attempted to curb her
    symptoms with medication management. At multiple points, the record depicts Shelley
    C.’s medication adjustment, prescriptions for new medications, and the balancing and
    tapering of her existing medications. The medications Dr. Beale prescribed—Wellbutrin,
    Cymbalta, Ativan, Adderall, Zyprexa, and Progesterone—include, inter alia, atypical
    antidepressants, serotonin-norepinephrine reuptake inhibitors, benzodiazepines, and
    atypical antipsychotics. A growing number of district courts have held that in cases where
    36
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    claimants consume antidepressant, anticonvulsant, and/or antipsychotic drugs, consistently
    attend visits with mental health professions, and endure constant medication adjustment
    and management, their treatment is classified as anything but “routine and conservative.” 11
    Thus, at a minimum, Shelley C.’s constant medication management and sessions with
    Dr. Beale and Bernstein cannot be so classified.
    When medication management did not appear to abate her symptoms with any
    longevity, Dr. Beale recommended that Shelley C. enroll in either TMS or ECT treatment.
    As mentioned above, these forms of treatment are only offered and administered to those
    with the most severe cases of depression. Dr. Beale did not prescribe these courses of
    treatment lightly. He had first-hand knowledge that the medication management was not
    sufficient to abate Shelley C.’s symptoms, which appeared to be worsening. Overlooking
    11
    See Edwin M. v. Saul, No. 4:19-cv-00046, 
    2021 WL 1565415
    , *9 (W.D. Va. Apr.
    21, 2021) (unpublished) (citing to similar cases and holding that, inter alia, where claimant
    was prescribed various antidepressants, anticonvulsants, and antipsychotics which were
    repeatedly changed due to the claimant’s ongoing symptoms, the claimant’s treatment
    could not be characterized as “routine” or “conservative”); see also Za Xiong Mua v. Saul,
    No. 1:19cv516, 
    2020 WL 5257592
    , at *8 (E.D. Cal. Sept. 3, 2020) (finding antidepressants,
    antipsychotics, and “frequent” visits with mental health professionals was “anything but
    conservative”); James N. v. Saul, No. ED CV 18-1199-KS, 
    2019 WL 3500332
    , at *6 (C.D.
    Cal. July 31, 2019) (concurring with “other district courts that have found antipsychotic
    medications such as Risperidone do not qualify as routine or conservative treatment”);
    Wilson v. Colvin, No. 8:15cv4185, 
    2016 WL 6471904
    , at *15 (D.S.C. Oct. 19, 2016)
    (rejecting ALJ’s characterization of claimant’s treatment as “conservative” where claimant
    treated with a psychiatrist, took psychotropic medications, and required repeated
    medication changes because of “ineffectiveness”); Mason v. Colvin, No. 1:12cv584, 
    2013 WL 5278932
    , at *6 (E.D. Cal. Sept. 18, 2013) (finding treatment not “conservative” where
    claimant took antidepressants and antipsychotics “to treat her depression, anxiety, and
    auditory and visual hallucinations,” treated with a psychiatrist and psychiatric social
    worker, and continued to experience symptoms, including suicidal ideation, while taking
    her medication).
    37
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    the extensive and nuanced treatment Shelley C. received, the ALJ inappropriately “play[ed]
    doctor in contravention of the requirements of applicable regulations,” Lewis, 
    858 F.3d at 869
     (cleaned up), by concluding that her treatment was “routine and conservative.”
    V.
    The ALJ determined that Shelley C. was not disabled because she only presented
    “moderate limitations” under step three of the 
    20 C.F.R. § 404.1520
    (a)(4) analysis.
    However, the ALJ inadequately grappled with the unique nature of Shelley C.’s mental
    health impairments, particularly chronic depression. We believe that if analyzed correctly,
    Shelley C.’s depression demonstrated both marked and extreme limitations that would
    instantly qualify her as disabled. As such, we conclude that substantial evidence does not
    support the ALJ’s decision that Shelley C. was not disabled.
    A.
    In Arakas, we held that the ALJ erred in denying the claimant’s request for disability
    benefits by failing to properly understand the unique nature of fibromyalgia. We looked
    to SSR 12-2p’s Evaluation of Fibromyalgia to conclude that “the ALJ failed to appreciate
    the waxing and waning nature of fibromyalgia and to consider the longitudinal record of
    Arakas’s symptoms as a whole.” Arakas, 983 F.3d at 101. Unlike for fibromyalgia, the
    social security rulings do not neatly elaborate upon evaluations concerning depression with
    suicidal ideation, anxiety features, and ADHD. However, in step three of the ALJ’s
    required analysis, the SSA does detail, inter alia, mental health disorders nested within an
    extensive “Listing of Impairments.” At that stage, the claimant is required to prove that
    38
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    her impairment or combination of impairments meets or medically equals the severity of
    one of the listed impairments in 20 C.F.R. Part 404, Subpart P, Appendix 1.
    The ALJ determined that although Shelley C. suffered from severe mental
    impairments, she did not “meet or medically equal the criteria of listing 12.04, 12.06, and
    12.11.”     A.R. 16.     The SSA’s listings for mental disorders are arranged in eleven
    categories. 12 The listings relevant here are: depressive, bipolar and related disorders
    (12.04), anxiety and obsessive-compulsive disorders (12.06), and neurodevelopmental
    disorders (12.11). Listings 12.04 and 12.06 have three paragraphs—labeled A, B, and C.
    A claimant must satisfy either the requirements in both paragraphs A and B or the
    requirements in both paragraphs A and C. 20 C.F.R. Pt. 404, Subpt. P, App.1. Listing
    12.11, on the contrary, has only two paragraphs—characterized as A and B—and a
    claimant must satisfy the requirements of both. Id. For purposes of this Section, we will
    solely focus on Listing 12.04, pertinent to Shelley C.’s severe and chronic depression.
    Paragraph A of these listings hosts the medical criteria that must be present in a
    claimant’s medical evidence, whereas Paragraph B offers the functional criteria the ALJ
    assesses to evaluate how the claimant’s mental disorders limit their functioning, in
    accordance with a rating scale (12.00E and 12.00F). More specifically,
    12
    The categories include: Neurocognitive disorders (12.02); schizophrenia
    spectrum and other psychotic disorders (12.03); depressive, bipolar and related disorders
    (12.04); intellectual disorder (12.05); anxiety and obsessive-compulsive disorders (12.06);
    somatic symptom and related disorders (12.07); personality and impulse-control disorders
    (12.08); autism spectrum disorder (12.10); neurodevelopmental disorders (12.11); eating
    disorders (12.13); and trauma- and stressor-related disorders (12.15). 20 C.F.R. Pt. 404,
    Subpt. P, App. 1.
    39
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    [t]hese criteria represent the areas of mental functioning a person uses in a
    work setting. They are: Understand, remember, or apply information;
    interact with others; concentrate, persist, or maintain pace; and adapt or
    manage oneself. We will determine the degree to which your medically
    determinable mental impairment affects the four areas of mental functioning
    and your ability to function independently, appropriately, effectively, and on
    a sustained basis (see §§ 404.1520a(c)(2) and 416.920a(c)(2) of this chapter).
    To satisfy the paragraph B criteria, your mental disorder must result in
    “extreme” limitation of one, or “marked” limitation of two, of the four areas
    of mental functioning.
    20 C.F.R. Pt. 404, Subpt. P, App. 1 (emphasis added). 13
    Paragraph C of listings 12.04 and 12.06 specifies the criteria the ALJ uses to
    determine “serious and persistent mental disorders.” Id. In order to qualify as “serious and
    persistent,” the claimant must demonstrate “a medically documented history of the
    existence of the disorder over a period of at least 2 years, and evidence that satisfies the
    criteria in both” prongs of Paragraph C. Id.
    Under the depressive, bipolar and related disorder listing (12.04), the claimant must
    satisfy either A and B, or A and C. Paragraph A requires medical documentation of
    depressive disorder characterized by five or more of the following: (a) depressed mood;
    (b) diminished interest in almost all activities; (c) appetite disturbance with change in weight;
    (d) sleep disturbance; (e) observable psychomotor agitation or retardation; (f) decreased
    energy; (g) feelings of guilt or worthlessness; (h) difficulty concentrating or thinking; or
    (i) thoughts of death or suicide. This must be satisfied in conjunction with:
    13
    Here, the ALJ defined “marked limitation” as “serious limitation” of independent,
    appropriate, effective, and sustained basis functioning and “extreme limitation” as the
    “inability to function independently, appropriately or effectively, and on a sustained basis.”
    A.R. 19.
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    B. Extreme limitation of one, or marked limitation of two, of the following
    areas of mental functioning (see 12.00F):
    1. Understand, remember, or apply information (see 12.00E1).
    2. Interact with others (see 12.00E2).
    3. Concentrate, persist, or maintain pace (see 12.00E3).
    4. Adapt or manage oneself (see 12.00E4).
    OR
    C. Your mental disorder in this listing category is “serious and persistent;”
    that is, you have a medically documented history of the existence of the
    disorder over a period of at least 2 years, and there is evidence of both:
    1. Medical treatment, mental health therapy, psychosocial support(s), or a
    highly structured setting(s) that is ongoing and that diminishes the
    symptoms and signs of your mental disorder (see 12.00G2b); and
    2. Marginal adjustment, that is, you have minimal capacity to adapt to
    changes in your environment or to demands that are not already part of
    your daily life (see 12.00G2c).
    20 C.F.R. Pt. 404, Subpt. P, App. 1 (emphasis added). 14
    14
    For the anxiety and obsessive-compulsive disorders listing (12.06), again, the
    claimant must meet either A and B, or A and C. Paragraph A requires medical
    documentation of anxiety disorder characterized by three or more of the following:
    (a) restlessness; (b) easily fatigued; (c) difficulty concentrating; (d) irritability; (e) muscle
    tension; or (f) sleep disturbance. Id. This paragraph must be met in combination with
    Paragraph B or C, the same language found under the 12.04 listing.
    Lastly, concerning the neurodevelopmental disorders listing (12.11), the claimant
    must meet both Paragraphs A and B. Paragraph A specifies that the claimant must
    demonstrate, in accordance with the criteria listed in Paragraph B above:
    A. Medical documentation of the requirements of paragraph 1, 2, or 3:
    1. One or both of the following:
    a. Frequent distractibility, difficulty sustaining attention, and difficulty
    organizing tasks; or
    b. Hyperactive and impulsive behavior (for example, difficulty remaining
    seated, talking excessively, difficulty waiting, appearing restless, or
    behaving as if being “driven by a motor”).
    2. Significant difficulties learning and using academic skills; or
    (Continued)
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    B.
    Substantial evidence does not support the ALJ’s conclusion that Shelley C. did not
    meet or equal the relevant listing criteria. Instead, substantial evidence demonstrates that
    Shelley C. meets the disability criteria and therefore should be found disabled.
    The ALJ failed to discuss whether Shelley C. satisfied any of the requirements found
    in Paragraph A of listings 12.04, 12.06, and 12.11. However, the ALJ did note that Shelley
    C.’s mental impairments were severe and “significantly limit the ability to perform basic
    work activities.” A.R. 17. Although thin, we agree and infer that the ALJ’s language
    demonstrates Shelley C.’s satisfaction of Paragraph A’s criteria of the depressive disorder
    listing (12.04).
    Moving along to Paragraph B, the ALJ insisted that Shelley C.’s severe mental
    impairments did not meet or medically equal the severity of one of the 12.04, 12.06, or
    12.11 listings, noting that she suffered only from a “moderate limitation” in the four
    areas of mental functioning: (1) understanding, remembering, or applying information;
    (2) interacting with others; (3) concentrating, persisting, or maintaining pace; or
    (4) adapting or managing oneself. However, substantial evidence does not support this
    conclusion as the record’s medical evidence demonstrates two “marked” limitations and
    one “extreme” limitation in these categories.
    3. Recurrent motor movement or vocalization.
    20 C.F.R. Pt. 404, Subpt. P, App. 1.
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    First, we agree with the ALJ that Shelley C. demonstrates a moderate limitation in
    understanding, remembering, or applying information. This much is clear from the test
    Dr. Custer administered where Shelley C. followed a three-stage command, copied a
    geometric design, and recalled 3/3 objects after a minute and 1/3 after five minutes. But with
    respect to Shelley C.’s ability to interact with others, the record does not reveal a “moderate
    limitation,” but rather a “marked limitation.” Shelley C. was often unable to speak to others
    without a tearful affect. She did not leave the house for weeks at a time, apart from doctor’s
    appointments once every three weeks, secluding herself to the couch each day. Moreover, her
    treatment notes describe Shelley C.’s constant desire to self-isolate. Outside of her immediate
    family, Shelley C. rarely interacted with others, particularly strangers. Any activities she
    joined—which either involved limited human interaction or were done with well-known
    individuals—do not demonstrate that Shelley C. was able to moderately interact with others,
    particularly individuals with whom she was not familiar. Instead, the record reveals that
    Shelley C. was a dysthymic, self-isolated, often tearful, worried person who struggled with
    social interaction. Shelley C.’s marked limitation in this area, supported by overwhelming
    evidence in the record, would inhibit her from performing “in an ordinary work setting on a
    regular and continuing basis” of “8 hours a day, for 5 days a week, or an equivalent work
    schedule.” SSR 96-p, 
    1996 WL 374184
    , at *2.
    Next, the ALJ found that Shelley C. had a moderate limitation in her capacity to
    concentrate, persist, or maintain pace. To reach that conclusion, the ALJ relied solely upon
    the record’s medical evidence regarding Shelley C.’s “good attention and concentration at
    treatment visits,” A.R. 20, and disregarded her subjective complaints. We find this reasoning
    43
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    not only defective, but also insupportably weak. The record’s substantial evidence parades
    a slew of instances concerning Shelley C.’s limited capacity to concentrate, persist, or
    maintain pace. Her inability to continue or complete new activities is also indicative of her
    shortcomings in persistence and maintaining pace. Shelley C. expressed her excitement to
    participate in new activities, as previously discussed, but the record clearly shows that each
    of those endeavors were brief, often only being spoken about for, at most, a handful of
    sessions. Thus, the ALJ improperly relied upon Shelley C.’s capacity to discuss her life
    outside of the doctor’s office as medical evidence to challenge the gravity of this limitation.
    Although we have found that Shelley C. reveals marked limitations in the preceding
    two functional areas (which is all that is required to find for a claimant’s disability status),
    for a fulsome review, we analyze the final functional area: Shelley C.’s ability to adapt
    and manage herself. Alas, we conclude that Shelley C. displays extreme limitations in this
    area.
    In reaching his decision, the ALJ pointed to Shelley C.’s capacity to count change,
    feed her pets and, on one occasion, Shelley C.’s report to her therapist that she had a good
    activity level and was able to follow through with her chores and responsibilities. The ALJ
    also relied on treatment notes indicating that Shelley C. appeared well-groomed during
    appointments. Yet, the ALJ’s explanation provides a prime example of the misconceptions
    surrounding depression.
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    Per the DSM-V, depressive disorders, including MDD, are “accompanied by related
    changes that significantly affect the individual’s capacity to function.” 15 When those with
    MDD face a depressive episode, it involves “clear-cut changes in affect, cognition, and
    neurovegetative functions and interepisode remissions,” which are characterized by
    “pervasive unhappiness and misery.” 16 In other words, amidst a patient’s depressive
    episodes, she is capable of experiencing brief periods of diminished depression, which can
    appear—from the outside looking in—as overall improvement.
    The ALJ focused on Shelley C.’s “improved” periods to reject the lower, more
    frequent states of her depression which impacted her ability to adapt or manage herself.
    As the record reflects, Shelley C.’s daily routine often consisted of remaining in bed or on
    the couch, unbathed and in the same clothes. Treatment notes state that her ability to do
    chores was either “problematic,” “fair,” or “improving.” A.R. 328–29. Only once, which
    the ALJ fixated on, did Shelley C. report that she was able to complete all of her household
    tasks. The only activity she did on her own was attend necessary doctor’s appointments.
    Yet, Shelley C. detailed that on her appointment days, she would come home and cry,
    unable to participate or do anything else for the remainder of the day. Adapting herself to
    change was also trying. In therapy, she often lamented, through tears, her children leaving
    home. Similarly, Shelley C.’s participation in new activities was fleeting, often impacted
    by her symptoms, demonstrating that this extreme limitation persisted.
    15
    Am. Psychiatric Ass’n [DSM-V], supra note 10, at 177.
    16
    Id. at 177, 184 (emphasis added).
    45
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    Notably, the ALJ abandoned a critical piece of information. During Shelley C.’s
    hearing, the vocational expert stated that, not including her past work, there were other jobs
    that Shelley C. could perform. The ALJ utilized this portion of the vocational expert’s
    testimony to support his finding that Shelley C. had the capability to perform simple, routine,
    repetitive-styled jobs. Strikingly, however, the ALJ disregarded a powerful segment of the
    vocational expert’s testimony. When asked about a person with psychological impairments
    who would be off task from their job for more than an hour a day, in addition to regular
    breaks, and miss more than two days of work a month on a regular basis, the vocational
    expert vocalized that there were no such jobs in the national economy suitable for a person
    with such limitations. We are perplexed by the ALJ’s dismissal of this significant testimony.
    Given Shelley C.’s daily routine, she cannot possibly be expected to attend, let alone
    perform, the jobs suggested. The waxing and waning of her symptoms would hinder her
    from being a dependable employee. These environments would place her in constant
    communication and interaction with strangers. They also would force her to be active, when
    Shelley C. reported being unable to move from her bed or the couch. The ALJ erred by
    disregarding the vital vocational expert testimony and finding that Shelley C. had the
    capacity to work.
    Given our analysis, we will not “reflexively rubber-stamp [the] ALJ’s findings,”
    Lewis, 
    858 F.3d at 870
    , that Shelley C.’s severe mental health impairments do not rise to
    the disability criteria described in the relevant listing. As the reviewing court, we cannot
    “uphold the factual findings of the ALJ” because they were unsupported “by substantial
    evidence and were [not] reached through application of the correct legal standard.”
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    Hancock, 
    667 F.3d at 472
    . Instead, Shelley C.’s two marked limitations and/or one extreme
    limitation meet the appropriate standard under the 12.04 listing to qualify her as disabled. 17
    VI.
    Today, we join our sister circuits’ growing conversation surrounding chronic
    diseases, highlighting, in particular, the unique and subjective nature of chronic depression.
    In light of the reasons set forth above, we conclude that the ALJ erred in assigning
    “little weight” to Dr. Beale’s opinion and in disregarding Shelley C.’s subjective
    complaints. His decision not only presented several procedural errors but also failed to
    consider the record’s substantial evidence and the unique nature of Shelley C.’s severe
    mental impairments, particularly her chronic depression.
    Per 
    42 U.S.C. § 405
    (g), this Court has the power to reverse the Commissioner’s
    decision with or without the cause for a rehearing. We, along with our sister courts, have
    awarded disability benefits without remand for rehearing “where the record clearly
    establishes the claimant’s entitlement to benefits and another ALJ hearing on remand
    would serve no useful purpose.” Arakas, 983 F.3d at 111; see also Green-Younger v.
    Barnhart, 
    335 F.3d 99
    , 109 (2d Cir. 2003); Kalmbach v. Comm’r of Soc. Sec., 
    409 F. App’x 852
    , 865 (6th Cir. 2011). Because substantial evidence in the record clearly establishes
    Shelley C.’s disability, remanding for a rehearing would only “delay justice.” Arakas, 983
    17
    Because we have determined that Shelley C.’s disability status should have been
    granted at step three, we do not address or analyze Paragraph C under step three or steps
    four and five of 
    20 C.F.R. § 404.1520
    (a)(4).
    47
    USCA4 Appeal: 21-2042       Doc: 42          Filed: 02/22/2023   Pg: 48 of 48
    F.3d at 105.     We therefore reverse the Commissioner’s decision and remand with
    instructions to grant disability benefits.
    REVERSED AND REMANDED WITH INSTRUCTIONS
    48