Victoria Tillbery v. Kent Island Yacht Club, Inc. , 461 F. App'x 288 ( 2012 )


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  •                                UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 10-1730
    VICTORIA L. TILLBERY,
    Plaintiff - Appellant,
    v.
    KENT ISLAND YACHT CLUB, INC.,
    Defendant - Appellee.
    Appeal from the United States District Court for the District of
    Maryland, at Baltimore.    Catherine C. Blake, District Judge.
    (1:09-cv-02956-CCB)
    Argued:   September 20, 2011             Decided:   January 19, 2012
    Before WILKINSON, NIEMEYER, and FLOYD, Circuit Judges.
    Affirmed by unpublished per curiam opinion.     Judge Floyd wrote a
    dissenting opinion.
    Joyce E. Smithey, RIFKIN, LIVINGSTON, LEVITAN & SILVER, LLC,
    Annapolis, Maryland, for Appellant.    Craig Forrest Ballew,
    FERGUSON, SCHETELICH & BALLEW, PA, Baltimore, Maryland, for
    Appellee.
    Unpublished opinions are not binding precedent in this circuit.
    PER CURIAM:
    After enduring unwanted, sexually-laden harassment by the
    general manager and a member of the board of the Kent Island
    Yacht Club, Inc., Victoria Tillbery, a waitress at the Yacht
    Club, complained to the EEOC on April 22, 2009, by filling out
    an online questionnaire.      In the questionnaire, Tillbery stated
    that she was hired on July 1, 2006, and that the allegedly
    improper conduct took place on July 1, 2006.          Naming Kevin Damas
    and Bob Schober as the persons responsible, she described their
    conduct:       “Sexual   language    used;    propositioned   for    money;
    display of doll for sexual purposes” and “Money for sex; just
    wanted sex.”      When Tillbery filled out the questionnaire, she
    was represented by an attorney, who later wrote the Kent Island
    Yacht Club, demanding that the Club cease and desist in its
    sexual harassment of Tillbery.
    Less than two weeks later, Tillbery filled out another EEOC
    questionnaire, but this time in person in the Baltimore office
    of the EEOC, giving essentially the same information that she
    had given on April 22, 2009.         In response to this complaint, the
    EEOC    sent   the   Kent   Island    Yacht    Club   a   notice    of   the
    discrimination claim.
    Finally, on June 27, 2009, Tillbery filed a formal charge
    with the EEOC, which she signed under the penalty of perjury.
    The charge stated:
    2
    On July 1, 2006, I was hired by the above referenced
    employer as a waitress.       On this same date I was
    subjected to sexual harassment by Kevin Damass [sic]
    (General   Manager)   and    Bob   Shober  [sic]   (Rear
    Commodore).     Sexual    language   was  used,  I   was
    propositioned for money, and there was a display of a
    doll for sexual purposes.
    In response to the charge, the EEOC sent Tillbery a right to sue
    letter on August 8, 2009, stating, “Your charge was not timely
    filed with the EEOC; in other words, you waited too long after
    the date of the alleged discrimination to file your charge.”
    Tillbery commenced this action under Title VII of the Civil
    Rights    Act     of   1964   against      the   Kent    Island    Yacht     Club   on
    November     6,    2009.       In    her    complaint,      she    alleged       sexual
    harassment by both Damas and Schober, but she claimed that it
    took place between October 2008 and April 2009.                      The complaint
    also alleged that from May 2009 through October 2009, the Kent
    Island Yacht Club retaliated against her because of her EEOC
    complaint.
    On Kent Island Yacht Club’s motion to dismiss or, in the
    alternative, for summary judgment, the district court dismissed
    the     complaint      for    lack    of       subject    matter     jurisdiction,
    concluding that Tillbery had not exhausted her administrative
    remedies by first filing a charge with the EEOC with respect to
    the   harassment       that   occurred     between      October    2008    and   April
    2009.     See Jones v. Calvert Group, Ltd., 
    551 F.3d 297
    , 300 (4th
    Cir. 2009) (holding that a plaintiff’s “failure . . . to exhaust
    3
    administrative remedies concerning a Title VII claim deprives
    the    federal      courts    of     subject      matter    jurisdiction        over   the
    claim”).       The court pointed out that in her EEOC questionnaires
    and    formal      charge,    Tillbery       described     sexual    harassment        that
    took place on July 1, 2006, leading the agency to conclude that
    the charge was untimely.               The conduct alleged in the complaint
    in    this    case,   however,       was     described     as    having    taken   place
    between October 2008 and April 2009, and a charge about that
    conduct      was   never     filed    with    the   EEOC    for     investigation      and
    possible administrative resolution.
    Responding to Tillbery’s contention that her use, in the
    EEOC   questionnaires,         of    the     July   1,    2006    date    was   merely   a
    clerical error that had been repeated without correction in the
    formal charge, the court acknowledged that Tillbery was probably
    right.       But the court observed that the effect of the error was
    substantive,        frustrating      the     scheme      designed    by   Congress     for
    resolving such claims.             As the court stated:
    The requirement that a claimant inform the EEOC of the
    date(s) of the alleged discriminatory activity is not
    merely a technicality.       Rather, such information
    notifies the agency of the scope of its investigation,
    and ultimately, the scope of a plaintiff’s right to
    file a federal law suit is determined by the [EEOC]
    charge’s contents.      Moreover, among the reasons
    Congress enacted Title VII’s exhaustion requirement
    was that the EEOC administrative process is typically
    better suited to ending discrimination than the
    ponderous pace of formal litigation, because the EEOC
    undertakes   detailed investigations   into  potential
    discrimination claims before any suit is filed, both
    4
    preserving judicial economy . . .                   and   helping
    prospective plaintiffs build their case.
    (Internal quotation marks and citations omitted).
    In short, Tillbery’s charge filed with the EEOC described
    sexual harassment on July 1, 2006, leading the EEOC to dismiss
    that charge as untimely.         Yet in the complaint filed in this
    case, she alleged sexual harassment occurring during the period
    from October 2008 to April 2009, for which she never filed a
    charge with the EEOC, thereby denying the EEOC the opportunity
    to investigate and mediate the claim.             Because she failed to
    exhaust her administrative remedies with respect to the 2008-09
    conduct,   the     district   court   concluded   that    it   was   without
    subject matter jurisdiction.
    While   the    assumed   clerical    error   is   regretful,    it   was
    compounded by additional conduct.          At the time Tillbery filed
    her complaint with the EEOC, she was represented by counsel.
    Moreover, she repeated the error in her second filing and again
    in her formal EEOC charge, where she stated under oath that the
    sexual harassment occurred on July 1, 2006.            Finally, after the
    EEOC notified Tillbery and her counsel of the untimeliness of
    her claim, she still did not seek to correct the alleged error
    in her filings with the EEOC.         See 
    29 C.F.R. § 1601.12
     (allowing
    the correction of “technical defects or omissions” and providing
    5
    that these corrections will “relate back to the date the charge
    was first received”).
    The dissent concludes that the EEOC failed to perform its
    duty to investigate Tillbery’s charge after receiving it and
    that    even    a    “minimal    investigation”    in   this   case    would     have
    “exposed       the     scrivener’s    error”    that    Tillbery      now    claims
    occurred when she stated that the discrimination occurred in
    July 2006 rather than October 2008 and April 2009.
    While we agree with our good colleague that the EEOC is
    given    the    task     of     investigating   discrimination        charges,    we
    cannot agree that it needed to conduct more of an investigation
    than it did in this case.             It was given no inkling of reason to
    question Tillbery’s claim that the discrimination occurred in
    July 2006, and without any reason to doubt the facts as claimed
    multiple times by Tillbery, even when represented by counsel, we
    cannot     conclude       that      the   EEOC’s    investigation        was      not
    reasonable.          From its point of view, the EEOC received a charge
    of     discrimination         occurring   in    July    2006   and     reasonably
    concluded that because the charge for that discrimination was
    filed more than two years later, it was untimely.                  The dissent’s
    proposal to have the EEOC conduct a more expansive investigation
    would in principle require the EEOC to investigate independently
    even undisputed facts on every charge that it receives.                     This is
    6
    clearly not required by law and, moreover, would be completely
    impractical, bringing the EEOC to its knees.
    Having   reviewed     the     record   carefully    and     considered
    Tillbery’s arguments on appeal, we affirm for the reasons given
    by the district court in its thorough opinion.                 We do note,
    however, the possibility of some relief from the ill effects of
    the alleged clerical error, as Tillbery assures us that she has
    pending   timely   state   court    actions,   which    allege    the   same
    misconduct.   We trust that she will pursue those so as to be
    able to present the merits of her claim for resolution.
    AFFIRMED
    7
    FLOYD, Circuit Judge, dissenting:
    I respectfully dissent.
    Victoria L. Tillbery filed suit against Kent Island Yacht
    Club, Inc. (KIYC), alleging discrimination in violation of Title
    VII of the Civil Rights Act of 1964, as amended, 42 U.S.C.
    §§ 2000e     to    2000e-17    (Title       VII),      and    Article    49B   of    the
    Maryland Code, recodified effective October 1, 2009, as Md. Code
    Ann. State Gov’t §§ 20-101 to 20-1203.                       Tillbery’s claims also
    included retaliation under Title VII and Article 49B, negligent
    retention     and     supervision,       and       intentional      infliction        of
    emotional distress.
    KIYC    subsequently      filed    a       motion   to    dismiss   or,   in    the
    alternative, for summary judgment.                The district court dismissed
    Tillbery’s        federal     claims     for        lack      of   subject      matter
    jurisdiction,       finding    that     she      had     failed    to    exhaust    her
    administrative remedies.         I think that this was in error.                   Thus,
    for the reasons set forth below, I would vacate the district
    court’s order and remand for further proceedings.
    I.
    The underlying facts of this case, as cogently set forth by
    the distinguished district court, are as follows:
    KIYC is a private yacht club located in Maryland
    that hosts a marina, a club house, and a restaurant
    for its patrons.   In July 2006, Ms. Tillbery began
    8
    working at KIYC as a waitress and bartender.          Her
    duties included taking orders and serving food and
    beverages to patrons at the KIYC restaurant.          Ms.
    Tillbery alleges she became the victim of sexual
    harassment in the fall of 2008, after KIYC hired Kevin
    Demas as General Manager in July 2008.       As General
    Manager,   Mr.   Demas   was   Ms.   Tillbery’s    direct
    supervisor, and he is alleged to have sexually
    harassed Ms. Tillbery on numerous occasions.          Ms.
    Tillbery further alleges that, beginning in November
    2008, Bob Schober, KIYC Rear Commodore and Board
    Member, began harassing her as well. At the time this
    complaint was filed, Ms. Tillbery continued to work at
    KIYC. In her motion for leave to amend the complaint,
    however,   Ms.    Tillbery   alleges    that   she    was
    constructively discharged on April 23, 2010.
    Without going into exhaustive detail here, the
    facts    alleged  in  Ms.   Tillbery’s   complaint  are
    troubling. Ms. Tillbery alleges that, between October
    2008 and April 2009, Mr. Demas sent her over fifty
    inappropriate text messages, including requests for
    sexual considerations and descriptions of sexual acts
    that he wanted to perform on her.     Mr. Demas is also
    alleged to have left similarly inappropriate notes in
    her paychecks.   Ms. Tillbery further alleges that Mr.
    Demas repeatedly asked her to spend time with him
    outside of work, and once said “Everyone knows that
    you don’t sleep with your husband” when she declined.
    In addition, he allegedly made at least twenty
    sexually inappropriate comments to Ms. Tillbery when
    she bent over to stock the refrigerator, including
    such statements as “Man you got the nicest ass. I
    could grab it right now[,”] and “Oh baby oh baby.”
    Mr. Demas’s harassment of Ms. Tillbery is alleged
    to have included touching as well.     In January 2009
    Mr. Demas allegedly approached Ms. Tillbery from
    behind and began rubbing her shoulders, saying “You
    deserve to be treated better.        Do you know how
    beautiful you are?”    Then he apparently grabbed each
    side of her face with his hands and attempted to
    forcibly kiss her, while saying “Just give me a kiss.”
    Later, in the spring of 2009, Mr. Demas allegedly hung
    up a rag doll with blonde hair wearing a bikini in the
    kitchen at KIYC.    Ms. Tillbery has blonde hair and,
    along with the doll, Mr. Demas apparently posted a
    9
    sign that read “Vikalicious[.”] When another employee
    approached Mr. Demas about the doll, he allegedly
    responded “It’s Vickie” and “I can do what I want.”
    Moreover, Ms. Tillbery alleges that she was
    harassed not only by her direct supervisor, Mr. Demas,
    but also by KIYC Board Member and Rear Commodore, Mr.
    Schober, beginning in November 2008.       Mr. Schober
    allegedly offered Ms. Tillbery money if she would have
    sex with him. According to Ms. Tillbery, he made this
    offer two to three times per week. Ms. Tillbery also
    alleges that he made other inappropriate comments to
    her, including “My wife isn’t able to satisfy me, and
    I think you would be the one that could if you know
    what I mean[,”] and “I know you need the money because
    I always see you working all the time.    So if I give
    you $500, would you sleep with me?”       On April 10,
    2009, Mr. Schober apparently came to Ms. Tillbery’s
    home, which frightened her because she did not know
    how he learned where she lived. Mr. Schober allegedly
    said that he wanted a haircut, and tried to open the
    screen door to Ms. Tillbery’s home.       Ms. Tillbery
    asked him to leave, which he eventually did.
    Ms. Tillbery claims that she told Mr. Demas of
    Mr. Schober’s advances toward her on at least three
    occasions, but that there was no informal or formal
    sexual harassment policy in place at KIYC.         The
    situation was particularly uncomfortable, she points
    out, because Mr. Demas was her direct supervisor, and
    Mr. Schober, as a member of the KIYC Board, was
    essentially Mr. Demas’s supervisor.    Unable to stand
    the harassment any longer, Ms. Tillbery submitted her
    resignation in writing on February 18, 2009.       Mr.
    Demas allegedly promised her that the harassment would
    stop if she would agree to withdraw her resignation,
    which she reluctantly did, writing at the bottom of
    her resignation letter, “after speaking with Kevin, I
    [am hoping] that this situation will resolve itself.
    If the situation continues I will go to the labor
    board as I need this job to support my family.”
    Eventually, Ms. Tillbery contacted the Equal
    Employment Opportunity Commission (“EEOC”) by filling
    out an online intake questionnaire on April 22, 2009.
    A notice of Ms. Tillbery’s charge, dated May 7, 2009,
    was sent to KIYC, and she filled out another
    questionnaire on May 4, 2009.   Ms. Tillbery signed a
    10
    formal EEOC charge under penalty of perjury on June
    27, 2009.    By this time, Ms. Tillbery had hired an
    attorney, Cecile Weich, who apparently sent a letter
    to KIYC requesting that Mr. Demas and Mr. Schober
    “cease and desist from your sexual harassment of her
    . . . and requests for sex for money.”    On April 27,
    2009, Ms. Weich sent a follow-up letter to members of
    KIYC stating that “the General Manager and Rear
    Commodore S[c]hober . . . have been sexually harassing
    Victoria Tillbery.”
    Furthermore, in May 2009, Ms. Tillbery went to
    the Queen Anne’s County Sheriff’s Department. As a
    result of that meeting the Sheriff’s Department
    pursued criminal charges against Mr. Schober. Mr.
    Schober apparently was later convicted of solicitation
    for prostitution and sentenced on October 8, 2009, to
    probation before judgment, supervised until April 8,
    2012.     He agreed to stay away from Ms. Tillbery,
    resigned from the KIYC board, and relinquished his
    membership in the club.
    Ms.   Tillbery   alleges   that   in   May  2009,
    immediately after she filed charges with the EEOC and
    the Sheriff’s Department, she became the victim of
    retaliation.   Mr. Demas allegedly told her that she
    could no longer arrive at work at 4:00 p.m. to perform
    her setup duties, therefore forcing her to perform
    them during the time that she could have been waiting
    tables and earning tips.       On May 18, 2009, Ms.
    Tillbery also received a letter from KIYC’s attorney
    complaining of a performance issue.       Ms. Tillbery
    claims the letter was the only negative feedback she
    ever received during her tenure at KIYC.
    According to Ms. Tillbery, her attorney again
    sent a letter to KIYC on May 19, 2009, this time
    explaining     that   Ms.   Tillbery   was   suffering
    retaliation, and on May 21, 2009, Ms. Tillbery
    apparently provided a written statement to KIYC
    summarizing the harassing conduct by Mr. Demas.    But
    Ms. Tillbery alleges the retaliatory conduct did not
    stop.    Instead, she claims that on July 4, 2009, the
    busiest evening of the year at the KIYC restaurant,
    Mr. Demas ordered her to train a busser to be a
    waitress simply so that Ms. Tillbery would have to
    split her tips for the evening. On July 6, 2009, Ms.
    Tillbery allegedly complained in writing via her
    11
    attorney, Ms. Weich, that she was still forced to
    serve Mr. Schober.     She apparently complained of
    retaliatory treatment again in writing on July 10,
    2009, describing how she was forced to train a busser
    and was prohibited from clocking in until 4:30. On
    July 24, 2009, counsel for KIYC wrote to Ms. Weich
    stating, “The Club has implemented safeguards to
    ensure that Ms. Tillbery is not required to serve Mr.
    S[c]hober. . . .”
    The retaliation is alleged to have escalated,
    however, on October 12, 2009, when Ms. Tillbery was
    called into a meeting with Mr. Demas and Jack Caddy, a
    KIYC Board Member. Mr. Caddy told Ms. Tillbery that
    KIYC had received some complaints about her, although
    he provided no information as to the nature of the
    complaints, who made them, or when they were made.
    Ms. Tillbery alleges that soon thereafter, on October
    21, 2009, she received a letter from KIYC stating that
    “employees may not clock in more than seven (7)
    minutes before their shift is scheduled to start[,”]
    and that “it has been recorded that on Thursday, Oct.
    15, 2009, you clocked in fourteen (14) minutes before
    your shift was scheduled to start and on Friday, Oct.
    16, 2009, you clocked in twenty-five (25) minutes
    before   your  scheduled   start  time;  both  without
    consulting management.”     Ms. Tillbery alleges that
    other employees who had engaged in similar conduct did
    not receive a warning about the new policy and
    continued to clock in early.
    Ms.   Tillbery  also   alleges that  Mr.   Demas
    continues to retaliate against her by refusing to
    speak to her and constantly watching her.          He
    allegedly instructed another bartender to watch Ms.
    Tillbery and document everything that she does.   She
    claims that other employees have observed his unfair
    treatment of her and that, as a result of the
    harassment she has experienced at KIYC, she has
    suffered a loss of income, extreme and emotional
    distress, and mental anxiety.
    On August 6, 2009, the EEOC notified Ms. Tillbery
    that it had dismissed her charge of discrimination as
    untimely and that she had a right to sue. On November
    6, 2009, Ms. Tillbery filed the present action against
    KIYC alleging sexual harassment in violation of Title
    VII and Article 49B (Counts I & II), negligent
    12
    retention and supervision (Count III), intentional
    infliction of emotional distress (Count IV), and
    retaliation in violation of Title VII and Article 49B
    (Counts V & VI).
    Tillbery v. Kent Island Yacht Club, Inc., Civ. No. CCB-09-2956,
    
    2010 WL 2292499
    ,   at     *1-4     (D.    Md.     June   4,   2010)    (footnotes
    omitted) (citations omitted).
    On two EEOC questionnaires Tillbery completed, she stated
    that the alleged sexual harassment occurred on July 1, 2006.                         An
    EEOC representative drafted the EEOC charge and also listed the
    harassment as occurring on July 1, 2006.                       Both Tillbery and the
    EEOC representative wrote on the forms that KIYC hired Tillbery
    on that same date, July 1, 2006.                     Subsequently, as noted above,
    on August 6, 2009, the EEOC closed its file on Tillbery’s charge
    without     conducting     any    investigation,          informing    her    that   her
    “charge was not timely filed with the EEOC; in other words, you
    waited too long after the date(s) of the alleged discrimination
    to file your charge.”             In her complaint, Tillbery has clearly
    alleged that, in fact, July 1, 2006, was the date of her hiring,
    but that the sexual harassment occurred from October 2008 to
    April 2009.
    Upon    motion      by    KIYC,         the     district     court     dismissed
    Tillbery’s       federal        claims     for        lack     of   subject     matter
    jurisdiction, finding that “[t]he allegations in Ms. Tillbery’s
    13
    present complaint . . . exceed the scope of her administrative
    charge and have not been properly exhausted.”                 
    Id. at *6
    .
    II.
    Before filing suit pursuant to Title VII, the plaintiff
    must file a charge of discrimination with the EEOC.                         Jones v.
    Calvert Grp., 
    551 F.3d 297
    , 300 (4th Cir. 2009).                          The charge
    must be “‘sufficiently precise to identify the parties, and to
    describe generally the action or practices complained of.’                         The
    scope of the plaintiff’s right to file a federal lawsuit is
    determined by the charge’s contents.”                   
    Id.
     (citation omitted)
    (quoting Chacko v. Patuxent Inst., 
    429 F.3d 505
    , 508 (4th Cir.
    2005)).     “Whenever a charge is filed by or on behalf of a person
    claiming to be aggrieved, . . . the Commission shall serve a
    notice    of    the      charge    (including          the    date,       place    and
    circumstances of the alleged unlawful employment practice) on
    such   employer      .   .   .   within    ten     days,     and   shall    make    an
    investigation       thereof.”      42     U.S.C.   §   2000e-5(b).         The     only
    claims that the plaintiff may bring in a subsequent complaint
    are “those discrimination claims stated in the initial charge,
    those reasonably related to the original complaint, and those
    developed      by     reasonable        investigation         of    the     original
    complaint.”         Jones, 
    551 F.3d at 300
     (quoting Evans v. Tech.
    Applications & Serv. Co., 
    80 F.3d 954
    , 963 (4th Cir. 1996))
    14
    (internal      quotation      marks     omitted).          Claims    raised   in    the
    district court but not with the EEOC are barred unless they
    “would   naturally         have   arisen      from    an   investigation”      of   the
    administrative complaint.               Dennis v. Cnty. of Fairfax, 
    55 F.3d 151
    , 156 (4th Cir. 1995).
    “[E]xperience          teaches         that     strict     adherence     to    the
    procedural requirements specified by the legislature is the best
    guarantee of evenhanded administration of the law.”                           Mohasco
    Corp. v. Silver, 
    447 U.S. 807
    , 826 (1980).                      We cannot, however,
    visit    the    effects     of    the    EEOC’s      failure    to   carry    out   its
    statutory      duty   to    perform     a    reasonable       investigation    on   the
    plaintiff.      Zambuto v. Am. Tel. & Tel. Co., 
    544 F.2d 1333
    , 1336
    (5th Cir. 1977).           Furthermore, we must resolve any ambiguity as
    to whether a plaintiff satisfied a procedural requirement in the
    plaintiff’s favor to effectuate the purposes of Title VII.
    Title VII is remedial in character and should be
    liberally construed to achieve its purposes. . . .
    For this reason, courts confronted with procedural
    ambiguities in the statutory framework have, with
    virtual unanimity resolved them in favor of the
    complaining party.   That approach reflects not only
    the manifest importance of Title VII rights to
    complaining parties, but also the broad national
    commitment to eliminating such discrimination and the
    importance  of  private   suits  in  fulfilling  that
    commitment.
    Garner v. E. I. Du Pont De Nemours & Co., 
    538 F.2d 611
    , 614 (4th
    Cir. 1976) (citation omitted) (quoting Coles v. Penny, 
    531 F.2d 609
    , 615 (D.C. Cir. 1976)) (internal quotation marks omitted).
    15
    III.
    KIYC    contends    that    the    district     court     was    correct     in
    holding that Tillbery neglected to file a charge with the EEOC
    with    respect     to   the   alleged    sexual     harassment       that    occurred
    between October 2008 and April 2009.                  Thus, according to KIYC
    and    the    district     court,    Tillbery        failed     to     exhaust     her
    administrative remedies prior to filing suit against KIYC.                            I
    disagree.
    According to the district court, the allegations contained
    in    Tillbery’s    complaint     “were    outside    the     scope    of    her   EEOC
    charge due to an apparent error in the dates listed on the
    charge.”      Tillbery, 
    2010 WL 2292499
    , at *4 n.4.                    But, from my
    careful review of the record, I am of the opinion that the
    allegations in Tillbery’s complaint were not outside the scope
    of    her    EEOC   charge.       That    is    so   because     both       Tillbery’s
    complaint and her EEOC charge concerned the alleged October 2008
    to April 2009 harassment, even though, as the district court
    observed, the date is incorrect on her EEOC charge.                          In fact,
    later in its opinion, the district court recognized as much when
    it wrote the following:
    Ms. Tillbery argues that the July 1, 2006 date in the
    EEOC charge was merely a clerical error by the EEOC
    representative who drafted the form, and that all of
    the facts alleged in her judicial complaint occurred
    within 300 days of June 27, 2009 [the date Tillbery
    filed her EEOC charge].    Assuming the truth of the
    facts alleged in the complaint, it appears likely that
    16
    Ms. Tillbery’s EEOC charge did contain the wrong date,
    as Mr. Demas was not even hired by KIYC until July
    2008.
    
    Id. at *5
    .    Thus, drawing all inferences in favor of Tillbery at
    this stage of litigation, as we are required to do, I credit her
    explanation   of    the    date     as   a       scrivener’s      error      in   her    EEOC
    documents.       See Risk v. Ford Motor Co., 
    48 F. Supp. 2d 1135
    ,
    1146 (S.D. Ind. 1999) (dismissing claims on other grounds, but
    stating    that    it   was    “inclined          to   credit        [the    plaintiff’s]
    explanation of the inaccuracy in her EEOC charge, especially
    when   drawing    inferences       in    her      favor      at   this      stage   of    the
    litigation”).       Consequently,            I    would      allow    the    case    to   go
    forward.
    Inasmuch as everyone agrees that the EEOC charge contained
    a   scrivener’s    error      in   regards        to   the    date    that    the    sexual
    harassment occurred, and, as the D.C. Circuit has observed, the
    “filing period begins on the date ‘the alleged unlawful practice
    occurred’—not the date listed in the charge itself,”                              Carter v.
    Wash. Metro. Area Transit Auth., 
    503 F.3d 143
    , 145 (D.C. Cir.
    2007) (quoting 42 U.S.C. § 2000e-5(e)(1)), I cannot concur that
    it was proper in this instance for the EEOC to reject Tillbery’s
    charge without first hearing from the parties.                           See 42 U.S.C. §
    2000e-5(b) (stating that the EEOC “shall make an investigation”
    of claims of discrimination).                What seemed evident to the EEOC
    from    the   documents        before        it—that      Tillbery’s          charge      was
    17
    untimely—was    an   error    instead,        an    error      that    a   reasonable
    investigation    would     have    revealed,       and    an   error   that   is   now
    being repeatedly compounded.             I respectfully suggest that it is
    within our province finally to correct it.
    It is beyond dispute that,
    among   the  reasons   Congress   enacted Title VII’s
    exhaustion    requirement     was    that  the   EEOC
    administrative process is typically better suited to
    ending discrimination than the “ponderous pace of
    formal litigation[,”] because the EEOC “undertakes
    detailed investigations into potential discrimination
    claims before any suit is filed, both preserving
    judicial economy . . . and helping prospective
    plaintiffs build their case.”
    Tillbery, 
    2010 WL 2292499
    , at *6 (omission in original) (quoting
    Chacko, 
    429 F.3d at 510
    ).          But, it is also beyond dispute, as I
    have already noted, that there is a “broad national commitment
    to eliminating such discrimination and the importance of private
    suits in fulfilling that commitment.”                    Garner, 
    538 F.2d at 614
    (quoting    Coles,   
    531 F.2d at 615
    )     (internal      quotation    marks
    omitted).     In this instance, KIYC asks us to allow procedural
    formalism to trump this commitment.                To this proposition I will
    not lend my assent.
    As observed above, the law requires that the EEOC “shall
    make an investigation” of all charges.                   42 U.S.C. § 2000e-5(b).
    It also requires claimants to be specific in their charges so
    that the EEOC can properly investigate and, hopefully, resolve
    the matter.     See Jones, 
    551 F.3d at 300
    .                When no investigation
    18
    occurs, however, I think that it is improper for us to bar a
    plaintiff from her day in court.                    But, that is what happened
    here.
    Even a minimal investigation into Tillbery’s charge would
    have    exposed    the    scrivener’s         error    and       revealed    that    the
    complained of sexual harassment occurred between October 2008
    and April 2009.         Yet the error passed unnoticed because of the
    EEOC’s failure to conduct any investigation.                      Accordingly, I am
    unable to agree that we should require Tillbery to suffer from
    the negative consequences of the law—being unable to assert any
    claims in federal court except those that the EEOC investigated—
    even    though    the    EEOC     failed      to    conduct      any   investigation.
    Although we ought not endeavor to instruct the EEOC on how
    to   perform     its    duties,    we   also       ought   not    be   bound    by   its
    decisions when it does not.                On the whole, the problems that
    KIYC complains of are not so much deficiencies in the charge as
    they are the EEOC’s failure to carry out its duties as required
    by Title VII.      See Edelman v. Lynchburg Coll., 
    300 F.3d 400
    , 404
    (4th Cir. 2002).
    Here, Tillbery was unquestionably harmed by the EEOC not
    performing the simplest of investigations.                    “Once a valid charge
    has been filed, a simple failure by the EEOC to fulfill its
    statutory      duties    regarding      the     charge     does     not     preclude   a
    plaintiff’s Title VII claim.”              
    Id.
           Thus, I disagree with KIYC
    19
    that we should, in effect, “visit the effects of the EEOC’s
    erroneous practice on [Tillbery].”              Zambuto, 
    544 F.2d at 1336
    .
    IV.
    As   an    alternative       basis     for      finding     that     the       conduct
    Tillbery alleged in her complaint did not exceed the scope of
    her EEOC charge, that her charge was timely, and that she has
    properly exhausted her administrative remedies, I would look to
    her April 22, 2009, EEOC questionnaire.                     There can be no dispute
    that the April 22, 2009, questionnaire, as well as Tillbery’s
    other   EEOC    forms,      stated   that     Demas     was    one   of   the       alleged
    harassers.      Moreover, there appears to be no disagreement that
    both parties were aware that he began working at the restaurant,
    at the earliest, on July 1, 2008.                 Less than 300 days later, on
    April 22, 2009, Tillbery completed her first EEOC questionnaire.
    Thus, even if the alleged sexual harassment began as early as
    July 1, 2008, the date that Demas began working at KIYC, and
    allowing the EEOC intake questionnaire to serve as a charge for
    purposes of the exhaustion requirement, I am of the opinion that
    the spirit of Title VII is better served by holding that the
    timeliness     requirement       was    met     as     to    Tillbery’s     Title      VII
    claims.        See    Carter,     
    503 F.3d at 146
         (allowing       an     EEOC
    questionnaire        with   an   incorrect      date    to    constitute        a    timely
    charge of discrimination); Edelman, 
    300 F.3d. at 405
     (allowing a
    20
    letter    to     the     EEOC    to     serve       as    a    valid     charge,     without
    objection,       although       the   plaintiff          was   represented      by   counsel
    during the relevant time period); Waiters v. Robert Bosch Corp.,
    
    683 F.2d 89
    , 91 (4th Cir. 1982) (allowing an affidavit to serve
    as   an   EEOC      charge   although         the   plaintiff      was    represented     by
    counsel during the relevant time period).
    V.
    Even     if    I   assumed      that     Tillbery        failed    to    exhaust    her
    administrative remedies on the basis of an incorrect date on her
    EEOC forms, in light of the fact that Title VII is a remedial
    statute to be liberally construed in favor of the victims of
    discrimination, I would grant Tillbery an opportunity to amend
    her EEOC charge.          As the majority mentioned,
    [a] charge may be amended to cure technical defects or
    omissions, including failure to verify the charge, or
    to clarify and amplify allegations made therein. Such
    amendments and amendments alleging additional acts
    which constitute unlawful employment practices related
    to or growing out of the subject matter of the
    original charge will relate back to the date the
    charge was first received.
    
    29 C.F.R. § 1601.12
    (b).                   Neither the plain language of this
    regulation       nor     Supreme      Court    precedent        limit    the    time   frame
    during which a plaintiff can amend a charge.                              See Edelman v.
    Lynchburg      Coll.,      
    535 U.S. 106
    ,     116-17      (2002)     (finding      that
    allowing the verification of a charge after the expiration of
    21
    the time for filing has expired was consistent with the plain
    language of the statute).              We need not impose such a limitation
    either.      For   that    reason,         even    if   I    agreed    with     KIYC     that
    Tillbery failed to exhaust her administrative remedies based on
    the erroneous date on her EEOC charge, I would, at a minimum,
    remand the matter to the district court to stay the proceedings
    so Tillbery could request from the EEOC an opportunity to amend
    her charge.
    VI.
    Finally,     KIYC    makes      much    of    the     fact     that   Tillbery     was
    represented by counsel and, thus, that she should be held to a
    higher standard in regards to making certain that the date on
    her charge was correct.               As the argument goes, I assume, it is
    Tillbery’s      attorney    who       is     really     to    blame     for    Tillbery’s
    present predicament.        I am unpersuaded.
    First, and most importantly, it is of no moment whether
    Tillbery was represented by counsel.                    The fact remains that the
    EEOC should have conducted an investigation before it dismissed
    her   charge.      That     is    a    substantial          reason    for     her   present
    predicament.
    Second, to agree with KIYC and dismiss this matter based on
    the action or inaction of Tillbery’s counsel is like aiming at
    the   attorney,    but     shooting        the     client    instead.         It    is   also
    22
    counter to the law of this circuit as to Title VII claims.
    Garner, 
    538 F.2d at 614
     (“Title VII is remedial in character and
    should be liberally construed to achieve its purposes.” (quoting
    Coles, 
    531 F.2d at 615
    ) (internal quotation marks omitted)).
    The fact that Tillbery was represented by counsel changes
    neither    the   remedial    nature   nor    the   purpose    of   the   statute,
    which is to stamp out the insidious practice of discrimination.
    See Garner, 
    538 F.2d at 614
    .           It is this purpose, not a desire
    to penalize counsel, that must guide our interpretation of this
    statute.
    VII.
    Upon this record, I am unconvinced that Tillbery failed to
    exhaust    her    administrative      remedies     on   the    basis     of   the
    erroneous date on her EEOC documents.              But, if she did, I would
    give her an opportunity to amend her complaint pursuant to 
    29 C.F.R. § 1601.12
    (b).        Accordingly, I must respectfully dissent.
    23