National Labor Relations Board v. White Oak Manor , 452 F. App'x 374 ( 2011 )


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  •                                UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 10-2122
    NATIONAL LABOR RELATIONS BOARD,
    Petitioner,
    v.
    WHITE OAK MANOR,
    Respondent.
    On Application for Enforcement of an Order of the National Labor
    Relations Board. (11−CA−21786)
    Argued:   September 22, 2011             Decided:   October 28, 2011
    Before DUNCAN, DAVIS, and DIAZ, Circuit Judges.
    Application for enforcement granted by unpublished opinion.
    Judge Diaz wrote the opinion, in which Judge Duncan and Judge
    Davis joined.
    ARGUED: Thomas Howard Keim, Jr., FORD & HARRISON, LLP,
    Spartanburg, South Carolina, for Respondent.      Nicole Lancia,
    NATIONAL    LABOR   RELATIONS  BOARD,   Washington,   D.C.,  for
    Petitioner.    ON BRIEF: Kristin Starnes Gray, FORD & HARRISON,
    LLP, Spartanburg, South Carolina, for Respondent.        Lafe E.
    Solomon, Acting General Counsel, Celeste J. Mattina, Acting
    Deputy General Counsel, John H. Ferguson, Associate General
    Counsel, Linda Dreeben, Deputy Associate General Counsel, Usha
    Dheenan, Supervisory Attorney, NATIONAL LABOR RELATIONS BOARD,
    Washington, D.C., for Petitioner.
    Unpublished opinions are not binding precedent in this circuit.
    2
    DIAZ, Circuit Judge:
    Petitioner National Labor Relations Board seeks enforcement
    of an order that it entered in this case.                 The Board’s order
    adopted the findings of the administrative law judge (“ALJ”),
    concluding that respondent violated the National Labor Relations
    Act   (“NLRA”)    by     terminating    an    employee        for     engaging    in
    protected concerted activity.          Respondent contests petitioner’s
    application     for    enforcement,    challenging      the    Board’s       ruling.
    Because   substantial      evidence    supports   the    ALJ’s        findings     as
    adopted   by   the    Board,   we   grant    petitioner’s      application        for
    enforcement.
    I.
    A.
    Respondent White Oak Manor (“White Oak”) operates a long-
    term care facility in Shelby, North Carolina.                   Nichole Wright-
    Gore worked as a central supply clerk at White Oak until her
    termination on November 16, 2007.
    After    receiving   a   “terrible     haircut”    and        unable   to   “do
    anything with [her] hair,” Wright-Gore wore a hat to work on
    October 23, 2007.       J.A. 66.    She continued donning the hat while
    at work for the next week, and no supervisors commented on her
    dress.    That changed on October 30, when Peggy Panther, White
    Oak’s personnel director, explained to Wright-Gore that wearing
    3
    a hat violated the company’s dress code.                       Later that day, Tammy
    Whisnant,     White    Oak’s     assistant            director     of     nursing,       told
    Wright-Gore    to     remove    the    hat,       but    she     refused.            Whisnant
    reported     Wright-Gore’s      insubordination            to    Terry         Fowler,   the
    director of nursing.           Fowler called Wright-Gore to her office,
    where Whisnant and Panther were waiting.                         Fowler told Wright-
    Gore that White Oak’s dress code forbade employees to wear hats
    and that Wright-Gore should go home if she refused to remove her
    hat.    Wright-Gore protested that other employees were allowed to
    wear hats and singling her out was unfair.                              She declined to
    remove her hat and left the facility for the day.
    Wright-Gore returned to White Oak for work the next day,
    when she and other employees wore costumes in celebration of
    Halloween.      She    dressed    as    a       race-car    fan,    and        her   costume
    included a hat.        Andy Nelson, the administrator of White Oak,
    suggested that Wright-Gore remove the hat, and she complied.
    Still concerned about Wright-Gore’s refusal to follow Fowler’s
    orders the day before, Nelson met with both employees later that
    day.    Wright-Gore explained to Nelson that she felt that White
    Oak was enforcing the dress code unevenly, but Nelson told her
    to worry only about herself.                As the meeting concluded, Nelson
    handed Wright-Gore a written warning for insubordination.
    In the days following her meeting with Nelson, Wright-Gore
    paid    particular     attention       to       the     clothing        worn    by    fellow
    4
    employees.     She        noticed    that    several       of     her    coworkers     were
    wearing hats and displaying their tattoos, in violation of White
    Oak’s dress code.          Management, however, failed to address these
    obvious transgressions.             Upset at the disparate enforcement of
    the dress code, Wright-Gore began talking to female employees to
    enlist their support.            From around November 5 until November 12,
    she   spoke   with    roughly       ten     employees       about       the   inequitable
    implementation       of    the    dress      code.         Wright-Gore’s       coworkers
    shared their own experiences with unequal enforcement of the
    policy and expressed support for her grievance.
    To bolster her complaint, Wright-Gore decided to document
    dress-code violations.            On November 12 and 13, she used her cell
    phone to take pictures of employees dressed contrary to company
    policy.    Wright-Gore took pictures of four employees--Larry Shea
    Roberts,   David     Layell,        Harold       Hopper,    and    Deborah     Mitchell.
    Although   Roberts        and    Mitchell    gave       Wright-Gore       permission     to
    photograph them, Hopper and Layell were unaware of Wright-Gore’s
    actions.      Wright-Gore         enlisted        the   help    of      coworker   Angela
    Hawkins when she took a picture of Roberts.
    Wright-Gore     shared        her   pictures       with     several      White    Oak
    employees.    While showing the photographs to coworkers, Wright-
    Gore explained that she had documented disparate enforcement of
    the dress code.            The employees generally expressed agreement
    with Wright-Gore’s grievance.                Again, Hawkins assisted Wright-
    5
    Gore,      sharing    a      picture      with        coworker     Crystal         Henson    and
    declaring “look what we got.”               Id. 289.
    On November 15, Kathy Gunter, White Oak’s business office
    manager,       informed      Nelson       that       Wright-Gore       had    been     showing
    coworkers pictures of employees violating the dress code.                                   That
    same    day,     Roberts     complained        that         Wright-Gore      had    taken    his
    picture     without       permission.            Nelson       convened    a   meeting       that
    afternoon      with    Wright-Gore         and       Whisnant,     where      he    confronted
    Wright-Gore       about      the    photographs.             Wright-Gore       explained      to
    Nelson that she had a problem with what she perceived as uneven
    enforcement of the dress code.                        She told Nelson, when asked,
    that she had received permission to take the pictures.                                  Nelson
    called     her    a   liar.          In    response          to   Wright-Gore’s        broader
    grievance, Nelson wondered aloud whether she was “going to let a
    hat come in between the food on [her] kids’ table.”                            Id. 114.
    Following the meeting, Nelson initiated an investigation.
    He   was    particularly           concerned         that    Wright-Gore      had     violated
    White Oak’s policy proscribing the taking of pictures inside the
    facility     without      prior      written         authorization.           He    approached
    employee       T.C.   Brooks,        whom      Gunter        claimed      Wright-Gore        had
    photographed.         Brooks was unaware that Wright-Gore had taken a
    picture of him, but he agreed to fill out a complaint form.
    Nelson      spoke     with     other      employees,          ultimately       deciding       to
    discharge Wright-Gore.
    6
    The next day, November 16, Nelson called Wright-Gore to his
    office and informed her that her employment had been terminated.
    Nelson explained that his investigation had confirmed that she
    had    taken    pictures        of     employees      without       their      permission.
    According to the termination report prepared by Nelson, Wright-
    Gore   had     violated      White     Oak’s       policy    barring     “[s]tealing     or
    misappropriating (misusing) property belonging to the facility,
    residents, or other employees.”                     Id. 515.        Elaborating on the
    charge, Nelson wrote that Wright-Gore “took a picture of another
    employee without his/her permission and in turn, showed it to
    other employees.”         Id.        Nelson explained that he was discharging
    Wright-Gore for taking a picture of Brooks.
    White Oak had not established a precedent for disciplining
    employees      for     photographing           fellow       employees      absent     their
    permission.          Indeed,    Wright-Gore’s          termination       was    the   first
    time    that    White     Oak        had   enforced       the    policy.         Employees
    routinely took pictures of each other--at facility events or
    while “goofing off” at work--and never asked for or received
    permission.       The staff freely shared these pictures, posting
    them   on facility        bulletin         boards    or     passing    them    around   the
    office.
    Testifying       at     the     administrative           hearing,       Wright-Gore
    reflected on her efforts to document disparate enforcement of
    the    dress    code.        She      explained      that     she     spoke    with   other
    7
    employees “[t]o get their support so I could go to management
    and say, you know, there’s [sic] other people that are agreeing
    with me that, you know, the dress code is not being enforced
    fairly.”    Id. 131.        Wright-Gore denied that she had taken action
    solely for her own benefit, maintaining instead that she took
    pictures to demonstrate to supervisors “that their dress code
    wasn’t being enforced fairly for the entire facility.”                          Id. 170.
    At bottom, she “wanted the dress code to be enforced equally and
    fairly with everyone.”            Id. 161.
    B.
    Wright-Gore responded to her termination by submitting a
    charge to the Board, in which she claimed that White Oak had
    violated the NLRA.          The Board’s General Counsel, in turn, filed
    a complaint with the Board, alleging that White Oak violated
    section     8(a)(1)    of     the    NLRA,        
    29 U.S.C. § 158
    (a)(1),     by
    interrogating,      threatening,          and    discharging        Wright-Gore    as    a
    result of her protected concerted activity.                       White Oak contested
    the allegations, and the parties proceeded to an administrative
    hearing.
    The    ALJ    concluded       that    White        Oak   had    violated    section
    8(a)(1) of the NLRA by discharging Wright-Gore for her protected
    concerted    activity.        Viewing       the    evidence         globally,   the   ALJ
    found     that    “what     had     initially          started      as   an   individual
    8
    complaint by [Wright-Gore], that she was being treated unfairly
    by being required to remove her hat, evolved into a campaign by
    [Wright-Gore] to have the dress code enforced in a fair and
    equitable manner.”        J.A. 634.    According to the ALJ, Wright-Gore
    engaged in protected concerted activity by speaking with other
    employees   about    disparate   enforcement      of   the   dress     code   and
    documenting the problem through photography:
    It is clear that [Wright-Gore] was addressing the
    perceived unfair enforcement of the dress code and was
    seeking to obtain the support of the female employees
    to come together and make their positions known to
    Respondent’s management and particularly Nelson, that
    these employees wanted the Respondent to remedy the
    unfair   enforcement  of   the   dress   code.    This
    constituted a joining together of the employees for
    their mutual aid and protection as the wearing of hats
    and other items outlined in the dress code would
    affect terms and conditions of employment.
    
    Id. 636
    .
    The    ALJ   reasoned    that    Hawkins’s   assistance     and    Wright-
    Gore’s conversations with other employees satisfied the NLRA’s
    requirement that an employee be engaged in concerted activity.
    The concerted activity was also protected under the NLRA, stated
    the ALJ, because Wright-Gore “was engaged in a joint discussion
    of the unfairness of the dress code, and . . . it was implicit,
    therein, that she was seeking a change in the enforcement of the
    dress   code.”      
    Id.
         Because   Wright-Gore’s    picture    taking      was
    protected concerted activity and White Oak discharged her for
    9
    that activity, the ALJ determined that White Oak had violated
    the NLRA.
    Wright-Gore       did     not       lose    protection        of     the    NLRA   by
    violating a White Oak rule prohibiting the taking of pictures of
    other employees without permission, concluded the ALJ.                           He found
    that employees freely took pictures of each other, without first
    receiving     permission,          and     often    displayed           these    pictures
    throughout the facility.             Thus Wright-Gore’s purported violation
    of White Oak policy was not so egregious as to strip her of the
    NLRA’s safeguards.
    The ALJ declined to carry out a dual-motive analysis under
    Wright Line, 
    251 N.L.R.B. 1083
     (1980).                     Because the reason for
    termination    was    not     at    issue--all      agreed    that       White    Oak   had
    discharged    Wright-Gore          for   photographing       an    employee       without
    permission--the ALJ concluded that Wright Line was inapposite.
    The    ALJ     ordered     White      Oak     to    comply    with     the    NLRA’s
    provisions, post appropriate notice, offer Wright-Gore immediate
    reinstatement, and give her back pay with interest.
    The    Board    affirmed        the   ALJ’s        findings    and    adopted      his
    recommended order. 1        The Board resisted White Oak’s challenges to
    1
    The Board initially affirmed the ALJ in a January 30, 2009
    decision.   White Oak responded by filing a petition for review
    in the U.S. Court of Appeals for the D.C. Circuit.     Before the
    D.C. Circuit ruled on the petition, the Supreme Court issued its
    decision in New Process Steel, L.P. v. NLRB, 
    130 S. Ct. 2635
    (Continued)
    10
    the ALJ’s credibility determinations, discerning no basis for
    upsetting these findings.      It also endorsed the ALJ’s conclusion
    that Wright-Gore’s picture taking was not sufficiently egregious
    to remove her from the NLRA’s protection.               It found that White
    Oak did not enforce its rule prohibiting photographing absent
    permission, as employees routinely took and posted photographs
    of     each   other.    Moreover,    the      Board   noted   that   the   ALJ
    determined that White Oak’s basis for terminating Wright-Gore’s
    employment--that she photographed Brooks without his permission-
    -was groundless, because Wright-Gore never took a picture of
    Brooks.
    The General Counsel’s application for enforcement of the
    Board’s order is now before us.
    II.
    The thrust of White Oak’s argument against enforcement is
    that    Wright-Gore’s   motives     sounded    purely    in   self   interest,
    precluding a finding that she engaged in protected concerted
    (2010), which invalidated the Board’s two-member decisions. 
    Id. at 2644
    . Because only two Board members had participated in the
    2009 decision, the D.C. Circuit vacated the decision and
    remanded the case for further proceedings.    White Oak Manor v.
    NLRB, Nos. 09-1068, 09-1098, 
    2010 WL 4227419
    , at *1 (D.C. Cir.
    Sept. 20, 2010). A three-member panel of the Board then decided
    the   case   on   September  30,   2010,  reaffirming  its  2009
    conclusions.    White Oak Manor, 355 N.L.R.B. No. 211 (Sept. 30,
    2010).
    11
    activity.     According to White Oak, the record establishes that
    Wright-Gore complained about the dress code and documented its
    uneven enforcement for her sole benefit, never intending to act
    on behalf of a broader group of employees.                  Because the evidence
    does not support a determination that Wright-Gore engaged in
    protected     concerted      activity,      White     Oak    insists     that   her
    discharge did not violate the NLRA.
    We disagree.     Layers of deference inhering in the review of
    Board decisions counsel hesitation before disturbing the ALJ’s
    factual     determinations.         Substantial      evidence      in   the   record
    before us supports the ALJ’s findings that Wright-Gore joined
    with other employees to challenge White Oak’s uneven enforcement
    of its dress code.          Accordingly, White Oak violated the NLRA by
    discharging Wright-Gore for engaging in this protected concerted
    activity.
    A.
    Contrary to White Oak’s suggestion at oral argument, our
    review of Board decisions is carefully circumscribed.                    “[W]e are
    obliged to uphold the Board’s legal interpretations if they are
    ‘rational    and     consistent’    with    the   [NLRA].”         Anheuser-Busch,
    Inc. v. NLRB, 
    338 F.3d 267
    , 273 (4th Cir. 2003) (quoting Sam’s
    Club   v.    NLRB,    
    173 F.3d 233
    ,    239     (4th    Cir.   1999)).      The
    substantial-evidence standard governs our review of the factual
    12
    findings made by the ALJ and affirmed by the Board.                           
    Id.
     at 273–
    74.       If findings of fact are supported by substantial evidence,
    looking to the record as a whole, “we must uphold the Board’s
    decision ‘even though we might have reached a different result
    had we heard the evidence in the first instance.’ ”                           Medeco Sec.
    Locks, Inc. v. NLRB, 
    142 F.3d 733
    , 742 (4th Cir. 1998) (quoting
    Alpo Petfoods, Inc. v. NLRB, 
    126 F.3d 246
    , 250 (4th Cir. 1997)).
    “Substantial       evidence”       means     “ ‘such        relevant    evidence    as    a
    reasonable        mind     might     accept       as    adequate        to    support     a
    conclusion.’ ”         Anheuser-Busch, 
    338 F.3d at 274
     (quoting NLRB v.
    Peninsula Gen. Hosp. Med. Ctr., 
    36 F.3d 1262
    , 1269 (4th Cir.
    1994)).
    Critically here, the determination of whether an employee
    was engaged in protected concerted activity is also reviewed
    under the substantial-evidence standard.                      Alton H. Piester, LLC
    v. NLRB, 
    591 F.3d 332
    , 337 (4th Cir. 2010).
    B.
    The NLRA confers on employees “the right . . . to engage in
    .     .   .    concerted      activities     for    the      purpose     of    collective
    bargaining or other mutual aid or protection.”                         
    29 U.S.C. § 157
    .
    Section 8(a)(1) of the Act forbids “an employer to interfere
    with,      restrain,     or    coerce   employees       in     the   exercise     of     the
    rights        guaranteed      in   section    157      of    this    title.”       
    Id.
        §
    13
    158(a)(1).        Disciplinary      measures        are   the   very     archetype    of
    coercion under the NLRA, and an employee may not be discharged
    for engaging in protected concerted activity.                       See NLRB v. Air
    Contact Transp. Inc., 
    403 F.3d 206
    , 213 (4th Cir. 2005).
    By   its   plain    terms,   the    NLRA      protects    employees      in   the
    exercise of conduct engaged in “for the purpose of . . . mutual
    aid or protection.”            
    29 U.S.C. § 157
    .              “The ‘mutual aid or
    protection’ clause . . . protects employees who ‘seek to improve
    terms and conditions of employment or otherwise improve their
    lot    as    employees      through       channels        outside      the   immediate
    employee-employer relationship.’ ”                  New River Indus., Inc. v.
    NLRB, 
    945 F.2d 1290
    , 1294 (4th Cir. 1991) (quoting Eastex, Inc.
    v. NLRB, 
    437 U.S. 556
    , 565 (1978)).                 An employer’s dress code is
    one such “condition[] of employment which employees may seek to
    improve,” and such efforts qualify as protected activity under
    the NLRA.     
    Id.
    Not only must the activity be protected, but it must be the
    product of concerted action.               See 
    29 U.S.C. § 157
    .                 We have
    affirmed     that    the   term   “concerted        activity,”      as   used   in   the
    NLRA, “ ‘clearly enough embraces the activities of employees who
    have   joined       together   in   order      to    achieve     common      goals.’ ”
    Piester, 
    591 F.3d at 337
     (quoting NLRB v. City Disposal Sys.
    Inc., 
    465 U.S. 822
    , 830 (1984)).                The inquiry is flexible, and
    “employees need not ‘combine with one another in any particular
    14
    way’ ” to support a finding of concerted activity.                               
    Id.
     (quoting
    City Disposal, 
    465 U.S. at 835
    ).                    Indeed, “ ‘the lone act of a
    single employee is concerted if it stems from or logically grew
    out of prior concerted activity.’ ”                     
    Id.
     (quoting NLRB v. Mike
    Yurosek & Son, Inc., 
    53 F.3d 261
    , 265 (9th Cir. 1995)).                                   Even “a
    conversation         involving      only     a    speaker       and        a    listener       may
    constitute concerted activity,” so long as “ ‘the conversation
    was engaged in with the object of initiating or inducing or
    preparing for group action or . . . had some relation to group
    action in the interest of the employees.’ ”                          
    Id.
     (quoting Krispy
    Kreme    Doughnut        Corp.    v.     NLRB,    
    635 F.2d 304
    ,       307    (4th     Cir.
    1989)).
    To     qualify    as    concerted     activity,         an    employee’s           actions
    need not spring from a formalized plan.                        For instance, a single
    employee’s conversations with management about a condition of
    employment may constitute concerted activity even if a broader
    group       of    employees      never    appointed       her       spokesperson.              
    Id.
    “[I]ndividual protests of a management decision may properly be
    characterized as concerted action so long as those disagreeing
    with    the      decision     ‘considered        that   they    had        a   grievance       and
    decided,         among   themselves,       that    they   would        take          it   up   with
    management.’ ”           
    Id.
     (quoting NLRB v. Guernsey-Muskingum Elec.
    Coop., Inc., 
    285 F.2d 8
    , 12 (6th Cir. 1960)).
    15
    That an employee’s self-interest catalyzed her decision to
    complain    about   working     conditions       does     not   inexorably      bar   a
    determination      that   her   actions       were   protected    and    concerted.
    Id. at 341 (construing Joanna Cotton Mills Co. v. NLRB, 
    176 F.2d 749
    , 753 (4th Cir. 1949), as “explaining that [an] individual’s
    personal motivation for attempting to further group action does
    not prevent the conduct from being protected”).                         Motives are
    often not monolithic, and an employee may seek both to mitigate
    a problematic policy affecting her and to improve the lot of her
    coworkers.      Though a speaker may articulate a grievance with
    reference only to herself, such an activity is protected under
    the NLRA so long as the sought-after remedy would necessarily
    benefit other employees.              
    Id.
     (“As for the fact that Chapman
    stated his objections in terms of the effect that it was having
    on his paycheck, that would at most show only that it was his
    concern for his own finances rather than those of the group that
    motivated    his    support     for    the    drivers’     collective     position.
    There was no testimony that Chapman sought a personal exemption
    from the surcharge change that would not have applied to the
    other drivers as well.” (citation omitted)).
    C.
    With    the    foregoing     principles         in   mind,    we    hold    that
    substantial evidence supports the findings of the ALJ that White
    16
    Oak discharged Wright-Gore for engaging in protected concerted
    activity.        As a preliminary matter, we note that the termination
    of   Wright-Gore’s        employment      most     assuredly        qualifies     as
    “coercion” proscribed by section 8(a)(1) of the NLRA, see Air
    Contact, 
    403 F.3d at 213
    , a point neither party contests.                        Nor
    do   the        parties    dispute     the      grounds     for      Wright-Gore’s
    termination--her taking and distributing a photograph of Brooks.
    Thus our inquiry is limited to determining whether Wright-Gore’s
    photographing of fellow employees--as part and parcel of her
    larger      grievance      over      dress-code      enforcement--constitutes
    protected concerted activity under the NLRA.                     We conclude that
    it does.
    Wright-Gore’s         complaints     about     White        Oak’s    disparate
    enforcement of its dress code are protected under the NLRA.                      See
    New River, 
    945 F.2d at 1294
     (holding that dress codes are a
    “condition[] of employment which employees may seek to improve”
    while receiving the safeguards of the NLRA).                 As part of the res
    gestae      of      her    overarching        grievance      about       dress-code
    enforcement,       Wright-Gore’s     documenting    of     the    problem   through
    photography       is   similarly   protected     conduct.         See    Media   Gen.
    Operations, Inc. v. NLRB, 
    394 F.3d 207
    , 213 (4th Cir. 2005)
    (endorsing determination that conduct that is part of the res
    gestae     of    protected   concerted        activities    benefits      from   the
    NLRA’s safeguards).
    17
    Wright-Gore’s    activities       moreover    were    the    product    of
    concerted action.       Wright-Gore spoke with roughly ten employees
    about    uneven    enforcement     of    White    Oak’s   dress    code.      Her
    coworkers     sympathized      with   her    concerns,    raising    their    own
    independent       complaints    about       dress-code    implementation      and
    expressing their hopes for more equitable enforcement.                 At least
    one employee, Hawkins, assisted Wright-Gore with her efforts to
    document the problem, encouraging Roberts to pose for a picture
    and sharing pictures with Henson.             Indeed, Hawkins felt a sense
    of ownership in the enterprise, remarking to Henson “look what
    we got” when showing her a photograph.            See J.A. 289.
    Because    Wright-Gore’s       conversations       were    initiated    to
    induce group action--she explained that she spoke with other
    employees “[t]o get their support so I could go to management
    and say, you know, there’s [sic] other people that are agreeing
    with me that, you know, the dress code is not being enforced
    fairly,”    
    id.
        131--they     constitute      concerted   activity.        See
    Piester, 
    591 F.3d at 337
    .               To be sure, Wright-Gore’s fellow
    employees did not formally appoint her spokesperson regarding
    complaints over dress-code enforcement, but substantial evidence
    supports the conclusion that the employees determined that they
    had a collective grievance and resolved to “ ‘take it up with
    management.’ ”      See 
    id.
     (quoting Guernsey-Muskingum, 
    285 F.2d at 12
    ).
    18
    In an effort to resist the analysis outlined above, White
    Oak maintains that Wright-Gore’s interest in benefiting herself
    ineluctably       precludes     a    finding       that      she    was     engaged    in
    protected     concerted       activity.             But       White        Oak’s     rigid
    formulation--that an employee may not be motivated by both self-
    interest    and    collective       well   being--finds        support       in    neither
    common    sense    nor    precedent.            White    Oak’s      position       ignores
    Wright-Gore’s consistent assertions that she “wanted the dress
    code to be enforced equally and fairly with everyone,” J.A. 161.
    Wright-Gore’s grievance may have started as an individual gripe
    about    being    disciplined       for    wearing       a   hat,    but    substantial
    evidence supports the ALJ’s determination that it “evolved into
    a campaign . . . to have the dress code enforced in a fair and
    equitable manner,” id. 634. 2
    White    Oak’s      position     similarly         overlooks     our    precedent,
    which does not find mutually exclusive an employee’s acting in
    self-interest and her engaging in protected concerted activity.
    2
    White Oak repeatedly mentions Wright-Gore’s purported
    “admission” that she was the only employee who wanted to wear a
    hat. This myopic focus on hat wearing misses the forest for the
    trees.   Wright-Gore may indeed have been the only employee who
    bristled at the dress code’s proscription on hat wearing, but
    this has no bearing on the overarching complaint about uneven
    enforcement of the dress code.      Wright-Gore’s grievance--and
    that of her coworkers--was not about the terms of the dress
    code, but rather the disparate enforcement of those terms. That
    no other employee wished to wear a hat to work does not in the
    least detract from the force of this broader complaint.
    19
    Even       if   an   employee’s        grievance     sounds       entirely       in     self-
    interest, it still constitutes protected concerted activity so
    long as the remedy will benefit other employees.                             Piester, 
    591 F.3d at 341
    .        Equitable           enforcement       of    a     dress      code
    definitionally benefits all.                As such, Wright-Gore’s conduct was
    protected concerted activity under the NLRA, even if she was
    motivated       by   a    sense    that    White     Oak    was    both      treating     her
    unfairly and unevenly enforcing the dress code. 3
    III.
    Even      assuming       that      Wright-Gore        engaged        in   protected
    concerted       activity,       White     Oak    contends    that      her    decision     to
    photograph other employees violated a valid company rule and
    thereby authorized her termination.                        Because Wright-Gore took
    pictures of employees without securing their permission, White
    Oak    maintains         that   it     discharged     her     consistent         with    the
    dictates of the NLRA.             We disagree.
    3
    White Oak attacks the ALJ’s credibility determinations in
    an effort to challenge the Board’s conclusions.         “ ‘[W]hen
    factual findings rest upon credibility determinations, they
    should be accepted by the reviewing court absent exceptional
    circumstances.’ ”   NLRB v. CWI of Md., Inc., 
    127 F.3d 319
    , 326
    (4th Cir. 1997) (quoting Fieldcrest Cannon, Inc. v. NLRB, 
    97 F.3d 65
    , 69 (4th Cir. 1996)). Cognizant that “ ‘[t]he balancing
    of witnesses’ testimony is at the heart of the fact-finding
    process,’ ” WXGI, Inc. v. NLRB, 
    243 F.3d 833
    , 842 (4th Cir. 2001)
    (quoting Fieldcrest Cannon, 
    97 F.3d at 71
    ), we find no
    “exceptional circumstances” compelling us to disturb the ALJ’s
    credibility determinations as adopted by the Board.
    20
    An     employee,         though     otherwise       engaging       in        protected
    concerted activity, “can lose the [NLRA’s] protections if his
    ‘conduct is so egregious as to take it outside the protection of
    the Act, or of such a character as to render the employee unfit
    for further service.’ ”           Anheuser-Busch, 
    338 F.3d at 280
     (quoting
    Consumers Power Co., 
    282 N.L.R.B. 130
    , 132 (1986)); see also
    Stanford,       N.Y.,   LLC,     
    344 N.L.R.B. 558
    ,    558   (2005)    (“When       an
    employee    is    discharged       for   conduct       that    is   part     of    the    res
    gestae of protected concerted activities, the pertinent question
    is whether the conduct is sufficiently egregious to remove it
    from the protection of the [NLRA].”).                        To be stripped of the
    safeguards of the NLRA, an employee’s conduct must meet a high
    threshold of egregiousness.               E.g., Media Gen. Operations, 
    394 F.3d at 213
     (reaffirming that conduct “ ‘occurring during the
    course     of    otherwise       protected       activity       remain[s]          likewise
    protected unless . . . so violent or of such serious character
    as to render the employee unfit for further service’ ” (quoting
    Sullair    P.T.O.,      Inc.     v.    NLRB,    
    641 F.2d 500
    ,    502    (7th       Cir.
    1981))).
    White       Oak    has    failed    to     make    the    requisite          threshold
    showing    of     egregiousness.          The     company’s         utter    failure      to
    enforce its picture-taking policy militates against a finding
    that Wright-Gore’s conduct removed her from the aegis of the
    NLRA.      Indeed,       White    Oak    had     never       before    disciplined         an
    21
    employee for taking pictures of coworkers without first securing
    their permission.      Quite the opposite, the company had allowed
    employees   to   freely    take     pictures       of     each      other    absent
    permission, and to share the photographs and even post them on
    facility bulletin boards.         White Oak’s claim that Wright-Gore’s
    conduct “ ‘is so egregious’ ” as to “ ‘render [her] unfit for
    further   service,’ ”    Anheuser-Busch,     
    338 F.3d at 280
         (quoting
    Consumers Power, 282 N.L.R.B. at 132), thus rings hollow.
    More   fundamentally,    the    act    for     which      Wright-Gore      was
    terminated never even occurred.            Nelson stated that the sole
    reason for Wright-Gore’s discharge was her photographing Brooks.
    The ALJ and the Board concluded that Wright-Gore never took a
    picture of Brooks.      Because White Oak discharged Wright-Gore for
    conduct in which she never engaged, it can find no refuge in the
    egregiousness safe harbor.
    IV.
    Moving beyond the substance of the Board’s ruling, White
    Oak lodges two procedural challenges.             First, it argues that the
    ALJ and Board were obligated to perform a Wright Line motive
    analysis.   Second, White Oak maintains that we must revise the
    Board’s proposed notice to reflect that Wright-Gore has waived
    reinstatement    and    settled    her    claim    for     back      pay.       Both
    contentions are groundless.
    22
    A.
    The Board in Wright Line crafted a test to employ in “dual
    motive” cases--disputes in which there is “both a ‘good’ and a
    ‘bad’ reason for the employer’s action [that] requires further
    inquiry into the role played by each motive.”       251 N.L.R.B. at
    1084.   We have clarified that invocation of the Wright Line
    analysis is appropriate only in “situations where the employer’s
    motive is at issue, such as cases where the employee claims that
    the employer took action against him for engaging in protected
    activity and the employer claims that it took action against the
    employee for some other reason.”    Air Contact, 
    403 F.3d at 215
    ;
    see also Allied Aviation Fueling of Dallas, LP, 
    347 N.L.R.B. 248
    , 248 n.2 (2006) (concluding that the Wright Line analysis
    should not be used “where an employer admits that it discharged
    an employee for engaging in protected activity”).
    Because White Oak’s motive is not in dispute, application
    of the Wright Line analysis is inappropriate.   White Oak and the
    Board agree that Wright-Gore was terminated for photographing a
    coworker without his permission, in violation of a company rule.
    The crux of this appeal is whether that activity, viewed as part
    of Wright-Gore’s grievance about enforcement of the dress code,
    constitutes protected concerted activity under the NLRA.       This
    is manifestly not a case in which the employer’s motive--i.e.,
    its “real” reason for discharging the employee--is at issue, and
    23
    application of the Wright Line test is not warranted.                           See Air
    Contact, 
    403 F.3d at 215
    .
    B.
    Finally,   without      passing      on   the      merits    of    White    Oak’s
    challenge to the Board’s proposed notice, we simply conclude
    that    this   appeal    is   not    the    proper     proceeding        in    which   to
    resolve the dispute.          The Supreme Court has long recognized that
    a compliance proceeding, taking place after the merits have been
    finally resolved, is the proper forum in which to adjudicate
    disagreements over the proposed notice and attendant remedies.
    Sure-Tan, Inc. v. NLRB, 
    467 U.S. 883
    , 898–99 (1984).                          White Oak
    will have ample opportunity to press its arguments about the
    proper    “tailoring      [of]      the    remedy      to    suit   the       individual
    circumstances      of    [this]     discharge”       in      subsequent       compliance
    proceedings.      See 
    id. at 902
    .
    V.
    Substantial      evidence     supports    the        ALJ’s   conclusion      that
    White    Oak   discharged      Wright-Gore       for        engaging     in    protected
    concerted activity, in violation of the NLRA.                       Accordingly, we
    grant the Board’s application for enforcement.
    APPLICATION FOR ENFORCEMENT GRANTED
    24
    

Document Info

Docket Number: 10-2122

Citation Numbers: 452 F. App'x 374

Judges: Davis, Diaz, Duncan

Filed Date: 10/28/2011

Precedential Status: Non-Precedential

Modified Date: 8/5/2023

Authorities (19)

National Labor Relations Board v. Cwi of Maryland, ... , 127 F.3d 319 ( 1997 )

wxgi-incorporated-and-its-successor-gee-communications-incorporated-v , 243 F.3d 833 ( 2001 )

media-general-operations-incorporated-dba-winston-salem-journal-v , 394 F.3d 207 ( 2005 )

National Labor Relations Board v. Air Contact Transport ... , 403 F.3d 206 ( 2005 )

Anheuser-Busch, Incorporated v. National Labor Relations ... , 338 F.3d 267 ( 2003 )

fieldcrest-cannon-incorporated-v-national-labor-relations-board-union-of , 97 F.3d 65 ( 1996 )

National Labor Relations Board v. Guernsey-Muskingum ... , 285 F.2d 8 ( 1960 )

Sullair P.T.O., Inc. v. National Labor Relations Board , 641 F.2d 500 ( 1981 )

Joanna Cotton Mills Co. v. National Labor Relations Board , 176 F.2d 749 ( 1949 )

New River Industries, Incorporated v. National Labor ... , 945 F.2d 1290 ( 1991 )

Medeco Security Locks, Incorporated v. National Labor ... , 142 F.3d 733 ( 1998 )

sams-club-a-division-of-wal-mart-stores-incorporated-v-national-labor , 173 F.3d 233 ( 1999 )

national-labor-relations-board-v-peninsula-general-hospital-medical , 36 F.3d 1262 ( 1994 )

alpo-petfoods-incorporated-friskies-petcare-a-division-of-the-nestle-food , 126 F.3d 246 ( 1997 )

National Labor Relations Board v. Mike Yurosek & Son, Inc. , 53 F.3d 261 ( 1995 )

Eastex, Inc. v. National Labor Relations Board , 98 S. Ct. 2505 ( 1978 )

New Process Steel, L. P. v. National Labor Relations Board , 130 S. Ct. 2635 ( 2010 )

National Labor Relations Board v. City Disposal Systems, ... , 104 S. Ct. 1505 ( 1984 )

Sure-Tan, Inc. v. NLRB , 104 S. Ct. 2803 ( 1984 )

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