Laura McFeeley v. Jackson Street Entertainment , 825 F.3d 235 ( 2016 )


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  •                                PUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 15-1583
    LAURA MCFEELEY, On Behalf of Herself and All Others
    Similarly situated, a/k/a Dynasty; DANIELLE EVERETT, a/k/a
    Jasmine; CRYSTAL NELSON; DANNIELLE ARLEAN MCKAY; JENNY
    GARCIA; PATRICE HOWELL,
    Plaintiffs − Appellees,
    and
    EBONY WASHINGTON; FERRIS PACE; SHANIEKA DANIELS; SCHARLENE
    ALUGBUO; NICOLE PRECIOUS GRAY; TARSHEA JACKSON; CLEMENTINA
    IBE, as personal representative of the Estate of Scharlene
    Alugbuo,
    Plaintiffs,
    v.
    JACKSON STREET ENTERTAINMENT, LLC, d/b/a Fuego Exotic Dance
    Club, d/b/a Club Extasy Exotic Dance Club; RISQUE, LLC,
    d/b/a Fuego Exotic Dance Club; QUANTUM ENTERTAINMENT GROUP,
    LLC, d/b/a Fuego Exotic Dance Club; NICO ENTEPRISES, INC.,
    d/b/a Fuego Exotic Dance Club; XTC ENTERTAINMENT GROUP, LLC,
    d/b/a Fuego Exotic Dance Club; UWA OFFIAH,
    Defendants − Appellants.
    ---------------------------------------
    SECRETARY OF LABOR,
    Amicus Supporting Appellees.
    Appeal from the United States District Court for the District of
    Maryland, at Greenbelt.    Deborah K. Chasanow, Senior District
    Judge. (8:12-cv-01019-DKC)
    Argued:   May 11, 2016                    Decided:   June 8, 2016
    Before WILKINSON, GREGORY, and DIAZ, Circuit Judges.
    Affirmed by published opinion.       Judge Wilkinson wrote     the
    opinion, in which Judge Gregory and Judge Diaz joined.
    ARGUED: Michael Lloyd Smith, SMITH GRAHAM & CRUMP, LLC, Largo,
    Maryland, for Appellants.   Gregg Cohen Greenberg, ZIPIN, AMSTER
    & GREENBERG, LLC, Silver Spring, Maryland, for Appellees.
    Katelyn Jean Poe, UNITED STATES DEPARTMENT OF LABOR, Washington,
    D.C., for Amicus Curiae.    ON BRIEF: Michael K. Amster, ZIPIN,
    AMSTER & GREENBERG, LLC, Silver Spring, Maryland, for Appellees.
    M. Patricia Smith, Solicitor of Labor, Jennifer S. Brand,
    Associate Solicitor, Paul L. Frieden, Counsel for Appellate
    Litigation, UNITED STATES DEPARTMENT OF LABOR, Washington, D.C.,
    for Amicus Curiae.
    2
    WILKINSON, Circuit Judge:
    In this case, exotic dancers have sued their dance clubs
    for failure to comply with the Fair Labor Standards Act and
    corresponding Maryland wage and hour laws. The district court
    held that plaintiffs were employees of the defendant companies
    and not independent contractors. The court properly captured the
    economic reality of the relationship here, and we now affirm its
    judgment.
    I.
    Plaintiffs,   as     noted,    are    exotic      dancers     who    worked       at
    Fuego Exotic Dance Club (Fuego) and Extasy Exotic Dance Club
    (Extasy) in Prince George’s County, Maryland for various periods
    between April 2009 and April 2012. Defendant Uwa Offiah owns and
    manages both Fuego and Extasy. No other party has a financial
    interest in them.
    Plaintiffs    alleged     on    behalf      of    themselves        and    others
    similarly    situated       that      defendant         clubs   and     Offiah          had
    misclassified   them       as   independent     contractors          rather      than    as
    club   employees     and    accordingly      had    failed      to    pay     them      the
    minimum wage required by the Fair Labor Standards Act (FLSA), 29
    U.S.C. § 201, et seq., the Maryland Wage and Hour Law (MHWL),
    Md. Code Ann., Lab. & Empl. § 3-401, et seq. (West 2014), and
    the Maryland Wage Payment and Wage Collection Law (MWPWC), Md.
    Code Ann., Lab. & Empl. § 3-501, et seq. (West 2014). They sued
    3
    defendants both for unpaid wages and liquidated damages. The
    clubs    denied    that   plaintiffs        were    employees       at     any    point   of
    their    working    relationship          and    raised        counterclaims,       all   of
    which     were     unsuccessful,          for    breach        of   contract,       unjust
    enrichment, conversion, and fraud.
    We shall summarize at the outset the working relationship
    between the dancers and the clubs. Anyone wishing to dance at
    either club was required to fill out a form and perform an
    audition. Defendants asked all hired dancers to sign agreements
    titled    “Space/Lease       Rental    Agreement          of    Business      Space”    that
    explicitly categorized dancers as independent contractors. The
    clubs began using these agreements after being sued in 2011 by
    dancers    who     claimed,    as     plaintiffs          do    here,    to      have   been
    employees rather than independent contractors. Defendant Offiah
    thereafter       consulted    an    attorney,       who        drafted   the     agreement
    containing the “independent contractor” language.
    Plaintiffs’ duties at Fuego and Extasy primarily involved
    dancing on stage and in certain other areas of the two clubs. At
    no point did the clubs pay the dancers an hourly wage or any
    other form of compensation. Rather, plaintiffs’ compensation was
    limited    to    performance       fees    and     tips    received      directly       from
    patrons. The clubs also collected a “tip-in” fee from everyone
    who entered either dance club, patrons and dancers alike. The
    4
    dancers      and    clubs        dispute    other     aspects     of    their    working
    relationship, including work schedules and policies.
    On January 3, 2014, plaintiffs filed a motion for partial
    summary judgment, and defendants countered with a cross-motion
    for   summary      judgment.       The     district    court    granted       plaintiffs’
    motion in part, finding that plaintiffs were employees and not
    independent contractors under both federal and state law. In
    drawing that conclusion, the district court applied the six-
    factor “economic realities” test for classifying employees and
    independent contractors. The court placed special emphasis on
    “the degree of control that the putative employer has over the
    manner in which the work is performed,” Schultz v. Capital Int’l
    Sec., Inc., 
    466 F.3d 298
    , 304-05 (4th Cir. 2006), observing that
    defendants “exercised significant control over the atmosphere,
    clientele, and operations of the clubs.” J.A. 996-97.
    The court reserved various disputes over monetary recovery
    for   the    jury.       Prior    to    trial,     plaintiffs    filed    a    motion   in
    limine      seeking      to    prohibit     defendants    from    asking      plaintiffs
    about    their     income        tax    records,    performance       fees,    and   tips.
    After conducting a hearing, the court granted the motion.
    The case was tried before a jury from February 3 to 5,
    2015. The trial court rejected the clubs’ objections to the jury
    instructions and the verdict sheet. The jury found in favor of
    plaintiffs         and        awarded     them     damages      for    unpaid        wages.
    5
    Separately, the district court heard testimony on the issue of
    liquidated damages and defendants’ proffered good-faith defense.
    The court found that defendants had consulted an attorney in
    September   2011    regarding    classifying   dancers   as     independent
    contractors and thereafter reasonably believed that they were
    not violating the FLSA. The court awarded liquidated damages to
    each of the plaintiffs only for the period prior to September
    2011. Defendants filed a motion for judgment as a matter of law
    and/or for a new trial. Both motions were denied on May 5, 2015.
    This appeal followed.
    II.
    Appellants seek review as to five questions: (1) whether
    plaintiffs were employees or independent contractors under the
    FLSA and related state laws; (2) whether defendants acted in
    good faith prior to September 2011 and were therefore not liable
    to pay liquidated damages for that time period; (3) whether the
    district    court   erred   in   barring   defendants    from    presenting
    evidence related to plaintiffs’ income taxes, performance fees,
    and tips; (4) whether the district court erred in formulating
    its jury instructions and verdict sheet; and (5) whether the
    trial court erred in denying defendants’ motion for judgment as
    a matter of law and/or for a new trial. We shall address these
    issues seriatim.
    6
    A.
    Whether   a   worker     is     an    employee    or      an    independent
    contractor under the FLSA is ultimately a legal question subject
    to de novo review. 
    Schultz, 466 F.3d at 304
    . We agree with the
    district court that, based on the totality of the circumstances
    presented here, the dancers at Fuego and Extasy were employees
    covered by the FLSA and analogous state laws. They were not
    independent    contractors.        Because    plaintiffs’       claims     under
    Maryland labor laws run parallel to their claims under the FLSA,
    our analysis of federal law extends as well to the state law
    claims.
    Congress enacted the FLSA to protect “the rights of those
    who toil, of those who sacrifice a full measure of their freedom
    and talents to the use and profit of others.” Benshoff v. City
    of Va. Beach, 
    180 F.3d 136
    , 140 (4th Cir. 1999) (quoting Tenn.
    Coal, Iron & R.R. Co. v. Muscoda Local No. 123, 
    321 U.S. 590
    ,
    597 (1944)). In keeping with those “remedial and humanitarian”
    goals, 
    id. (quoting Tenn.
    Coal, Iron & R.R. 
    Co., 321 U.S. at 597
    ), Congress applied the FLSA broadly, as reflected in the
    Act’s definitions of “employee” (“any individual employed by an
    employer”),    “employer”     (“any        person     acting        directly   or
    indirectly in the interest of an employer in relation to an
    employee”), and “employ” (“to suffer or permit to work”). 29
    U.S.C. §§ 203(d), (e)(1), & (g). The statute mandates a minimum
    7
    wage and overtime pay for all covered employees. 
    Id. §§ 206
    &
    207.
    To    determine       whether      a    worker    is   an   employee     under   the
    FLSA,       courts     look     to       the     “‘economic        realities’     of    the
    relationship         between       the    worker      and   the    putative     employer.”
    
    Schultz, 466 F.3d at 304
    .      The    touchstone     of   the    “economic
    realities” test is whether the worker is “economically dependent
    on the business to which he renders service or is, as a matter
    of economic [reality], in business for himself.” 
    Id. Application of
    the test turns on six factors:
    (1)    [T]he degree of control that the putative employer has
    over the manner in which the work is performed;
    (2)    the   worker’s  opportunities    for  profit  or   loss
    dependent on his managerial skill;
    (3)    the worker’s investment in equipment or material, or
    his employment of other workers;
    (4)    the degree of skill required for the work;
    (5)    the permanence of the working relationship; and
    (6)    the degree to which the services rendered are an
    integral part of the putative employer's business.
    
    Id. at 304-05.
    “No single factor is dispositive,” 
    id. at 305
    –-
    all six are part of the totality of circumstances presented. See
    Baystate Alternative Staffing, Inc. v. Herman, 
    163 F.3d 668
    , 675
    (1st Cir. 1998). While a six-factor test may lack the virtue of
    providing definitive guidance to those affected, it allows for
    flexible          application        to        the      myriad     different       working
    relationships         that    exist       in    the    national     economy.     In    other
    words,      the    court     must    adapt      its    analysis     to    the   particular
    8
    working       relationship,           the    particular       workplace,       and     the
    particular industry in each FLSA case.
    B.
    Here,    as      in     so     many    FLSA     disputes,     plaintiffs        and
    defendants       offer        competing       narratives       of    their      working
    relationship. The exotic dancers claim that all aspects of their
    work at Fuego and Extasy were closely regulated by defendants,
    from their hours to their earnings to their workplace conduct.
    The clubs, not surprisingly, portray the dancers as free agents
    that came and went as they pleased and used the clubs as nothing
    but a rented space in which to perform. The dueling depictions
    serve    to    remind    us     that    the       employee/independent     contractor
    distinction is not a bright line but a spectrum, and that courts
    must     struggle       with    matters       of     degree    rather    than        issue
    categorical pronouncements.
    Based on the totality of the circumstances presented here,
    the relationship between plaintiffs and defendants falls on the
    employee side of the spectrum. Even given that we must view the
    facts in the light most favorable to defendants, see Ctr. for
    Individual Freedom, Inc. v. Tennant, 
    706 F.3d 270
    , 279 (4th Cir.
    2013), we cannot accept defendants’ contrary characterization,
    which cherry-picks a few facts that supposedly tilt in their
    favor    and   downplays        the    weightier      and   more    numerous    factors
    indicative of an employment relationship. Most critical on the
    9
    facts        of    this    case       is       the    first       factor        of    the     “economic
    realities”          test:       the     degree         of    control       that        the    putative
    employer has over the manner in which the work is performed.
    The       clubs   insist        they     had       very       little    control       over   the
    dancers. Plaintiffs were allegedly free in the clubs’ view to
    determine their own work schedules, how and when they performed,
    and whether they danced at clubs other than Fuego and Extasy.
    But the relaxed working relationship represented by defendants –
    -   the      kind    that       perhaps        every       worker      dreams        about    --   finds
    little        support      in     the      record.          To    the     contrary,          plaintiffs
    described          and    the    district            court       found    the        following     plain
    manifestations of defendants’ control over the dancers:
    •   Dancers were required to sign in upon arriving at the club
    and to pay the “tip-in” or entrance fee required of both
    dancers and patrons.
    •   The       clubs     dictated            each        dancer’s       work        schedule.      As
    plaintiff Danielle Everett testified, “I ended up having a
    set       schedule       once      I    started          at    Fuego’s.        Tuesdays      and
    Thursdays         there,      and       Mondays,          Wednesdays,          Fridays,      and
    Saturdays at Extasy.” J.A. 578 (Everett’s deposition). This
    was typical of the deposition testimony submitted in the
    summary judgment record.
    •   The clubs imposed written guidelines that all dancers had
    to        obey    during        working            hours.        J.A.        769-77     (clubs’
    10
    rulebook).      These   rules    went    into    considerable        detail,
    banning   drinking      while    working,    smoking     in    the    clubs’
    bathroom, and loitering in the parking lot after business
    hours. They prohibited dancers from leaving the club and
    returning later in the night. Dancers were required to wear
    dance shoes at all times and could not bring family or
    friends to the clubs during working hours. Violations of
    the clubs’ guidelines carried penalties such as suspension
    or   dismissal.     Although     the    defendants     claimed       not    to
    enforce   the    rules,   as    the   district   court   put    it,    “[a]n
    employer’s      ‘potential     power’   to   enforce     its   rules       and
    manage dancers’ conduct is a form of control.” J.A. 997
    (quoting Hart v. Rick’s Cabaret Int’l, Inc., 
    967 F. Supp. 2d 901
    , 918 (S.D.N.Y. 2013)).
    •   The clubs set the fees that dancers were supposed to charge
    patrons for private dances and dictated how tips and fees
    were handled. The guidelines explicitly state: “[D]o not
    [overcharge] our customers. If you do, you will be kicked
    out of the club.” J.A. 771.
    •   Defendants personally instructed dancers on their behavior
    and conduct at work. For example, one manager stated that
    he “‘coached’ dancers whom he believed did not have the
    right attitude or were not behaving properly.” J.A. 997.
    11
    •   Defendants managed the clubs’ atmosphere and clientele by
    making       all     decisions      regarding        advertising,       hours     of
    operation, and the types of food and beverages sold, as
    well as handling lighting and music for the dancers. 
    Id. Taking the
    above circumstances into account, the district
    court    found     that     the    clubs’    “significant         control”     over    how
    plaintiffs performed their work bore little resemblance to the
    latitude normally afforded to independent contractors. J.A. 997.
    We agree. The many ways in which defendants directed the dancers
    rose to the level of control that an employer would typically
    exercise over an employee. To conclude otherwise would unduly
    downgrade the factor of employer control and exclude workers
    that the FLSA was designed to embrace.
    None   of     this    is    to    suggest     that    a    worker    automatically
    becomes an employee covered by the FLSA the moment a company
    exercises     any    control       over     him.    After       all,   a   company    that
    engages an independent contractor seeks to exert some control,
    whether expressed orally or in writing, over the performance of
    the contractor’s duties and over his conduct on the company’s
    premises. It is rather hard to imagine a party contracting for
    needed    services        with    an    insouciant       “Do     whatever    you     want,
    wherever     you    want,    and       however     you   please.”      A   company    that
    leases space or otherwise invites independent contractors onto
    its property might at a minimum wish to prohibit smoking and
    12
    littering      or   to    set   the   hours    of   use    in    order      to    keep    the
    premises in good shape. Such conditions, along with the terms of
    performance and compensation, are part and parcel of bargaining
    between parties whose independent contractual status is not in
    dispute.
    If any sign of control or any restriction on use of space
    could convert an independent contractor into an employee, there
    would soon be nothing left of the former category. Workers and
    managers alike might sorely miss the flexibility and freedom
    that independent-contractor status confers. But the degree of
    control       the   clubs    exercised    here      over     all      aspects      of    the
    individual dancers’ work and of the clubs’ operation argues in
    favor    of    an   employment    relationship.          Each    of   the    other       five
    factors of the “economic realities” test is either neutral or
    leads us in the same direction.
    Two of those factors relate logically to one other: “the
    worker’s      opportunities       for   profit      or    loss     dependent        on    his
    managerial skill” and “the worker’s investment in equipment or
    material, or his employment of other workers.” 
    Schultz, 466 F.3d at 305
    . The relevance of these two factors is intuitive. The
    more the worker’s earnings depend on his own managerial capacity
    rather    than      the   company’s,     and     the      more   he    is        personally
    invested in the capital and labor of the enterprise, the less
    the worker is “economically dependent on the business” and the
    13
    more he is “in business for himself” and hence an independent
    contractor. 
    Id. at 304
    (quoting Henderson v. Inter-Chem Coal
    Co., Inc., 
    41 F.3d 567
    , 570 (10th Cir. 1994)).
    The clubs attempt to capitalize on these two factors by
    highlighting that dancers relied on their own skill and ability
    to   attract       clients.   They   further     contend     that     dancers     sold
    tickets for entrance to the two clubs, distributed promotional
    flyers, and put their own photos on the flyers. As the district
    court   noted,      however,      “[t]his    argument   --     that    dancers     can
    ‘hustle’      to     increase     their     profits     --     has    been    almost
    universally        rejected.”     J.A.     999   (collecting     cases).     It     is
    natural for an employee to do his part in drumming up business
    for his employer, especially if the employee’s earnings depend
    on it. An obvious example might be a salesperson in a retail
    store who works hard at drawing foot traffic into the store. The
    skill   that       the   employee    exercises     in   that    context      is    not
    managerial but simply good salesmanship.
    Here,    the       lion’s    share    of   the    managerial      skill      and
    investment     normally        expected     of    employers      came    from      the
    defendants. The district court found that the clubs’ managers
    “controlled the stream of clientele that appeared at the clubs
    by setting the clubs’ hours, coordinating and paying for all
    advertising, and managing the atmosphere within the clubs.” J.A.
    1001. They “ultimately controlled a key determinant –- pricing -
    14
    –   affecting     [p]laintiffs’            ability      to     make    a    profit.”     
    Id. In terms
    of investment, defendants paid “rent for both clubs; the
    clubs’   bills     such       as    water       and    electric;       business        liability
    insurance;      and    for     radio      and    print       advertising,”        as    well    as
    wages for all non-performing staff. 
    Id. at 1002.
    The dancers’
    investment was limited to their own apparel and, on occasion,
    food and decorations they brought to the clubs. 
    Id. at 1002-03.
    On balance then, plaintiffs’ opportunities for profit or
    loss depended far more on defendants’ management and decision-
    making   than     on     their      own,    and       defendants’      investment        in    the
    clubs’ operation far exceeded the plaintiffs’. These two factors
    thus fail to tip the scales in favor of classifying the dancers
    as independent contractors.
    As with the control factor, however, neither of these two
    elements    should       be     overstated.           Those    who     engage     independent
    contractors are often themselves companies or small businesses
    with employees of their own. Therefore, they have most likely
    invested    in    the     labor      and    capital       necessary          to   operate      the
    business,    taken         on       overhead          costs,     and        exercised     their
    managerial       skill    in       ways    that       affect    the        opportunities       for
    profit of their workers. Those fundamental components of running
    a company, however, hardly render anyone with whom the company
    transacts business an “employee” under the FLSA. The focus, as
    suggested by the wording of these two factors, should remain on
    15
    the    worker’s        contribution         to     managerial          decision-making        and
    investment relative to the company’s. In this case, the ratio of
    managerial        skill     and      operational          support       tilts      too    heavily
    towards      the        clubs        to    support         an        independent-contractor
    classification for the dancers.
    The final three factors are more peripheral to the dispute
    here and will be discussed only briefly: the degree of skill
    required         for    the      work;       the        permanence       of        the   working
    relationship; and the degree to which the services rendered are
    an integral part of the putative employer’s business. As to the
    degree of skill required, the clubs conceded that they did not
    require dancers to have prior dancing experience. The district
    court properly found that “the minimal degree of skill required
    for    exotic      dancing        at      these        clubs”       supported      an    employee
    classification. J.A. 1003-04. Moreover, even the skill displayed
    by    the   most       accomplished        dancers        in    a    ballet     company     would
    hardly      by    itself        be     sufficient         to    denote        an    independent
    contractor designation.
    As to the permanence of the working relationship, courts
    have generally accorded this factor little weight in challenges
    brought     by     exotic       dancers      given        the       inherently      “itinerant”
    nature of their work. J.A. 1004-05; see also Harrell v. Diamond
    A Entm’t, Inc., 
    992 F. Supp. 1343
    , 1352 (M.D. Fla. 1997). In this
    case, defendants and plaintiffs had “an at-will arrangement that
    16
    could be terminated by either party at any time.” J.A. 1005.
    Because    this     type    of    agreement      could       characterize    either         an
    employee or an independent contractor depending on the other
    circumstances of the working relationship, we agree with the
    district court that this temporal element does not affect the
    outcome here.
    Finally, as to the importance of the services rendered to
    the company’s business, even the clubs had to concede the point
    that an “exotic dance club could [not] function, much less be
    profitable, without exotic dancers.” Secretary of Labor’s Amicus
    Br. in Supp. of Appellees 24. Indeed, “the exotic dancers were
    the   only    source       of     entertainment        for     customers    .    .     .     .
    especially     considering         that   neither        club    served     alcohol        or
    food.”     J.A.     1006.        Considering     all      six     factors       together,
    particularly the defendants’ high degree of control over the
    dancers,     the    totality       of   circumstances         speak   clearly        to    an
    employer-employee            relationship          between         plaintiffs              and
    defendants. The trial court was right to term it such.
    III.
    A.
    Based    on    their       view   that    they     were    employees       and       not
    independent contractors, the dancers sued defendants for unpaid
    wages and liquidated damages. The clubs tried to avoid liability
    in two ways. First, they raised a good faith defense to shield
    17
    themselves from liquidated damages. Second, they characterized
    performance           fees   and    tips    that      patrons        paid       to    dancers      as
    offsets to any compensation the clubs were obligated to pay.
    Other than the good faith and offset defenses, the amount of
    monetary relief awarded to each plaintiff is not in dispute.
    We review the district court’s award of liquidated damages
    for abuse of discretion. Perez v. Mountaire Farms, Inc., 
    650 F.3d 350
    , 375 (4th Cir. 2011). The FLSA allows covered employees
    to sue for “their unpaid minimum wages, or their unpaid overtime
    compensation, as the case may be, and in an additional equal
    amount      as    liquidated         damages.”        29    U.S.C.          §    216(b).         This
    provision for liquidated damages is an additional penalty on
    non-compliant employers. If an employer were instead liable for
    only unpaid wages and overtime pay, it might roll the dice by
    underpaying employees, reasoning all the while it would be no
    worse off even if the employees eventually prevailed in court.
    As   a    potential         defense      to    liquidated       damages,            however,
    employers may seek to show that they acted in “good faith” and
    “had    reasonable           grounds      for    believing      that        [their]        act    or
    omission was not a violation of the [FLSA].” 29 U.S.C. § 260.
    Here, the district court held that defendants had a valid good
    faith defense after September 2011 but not prior to that date.
    In   September         2011,    Offiah,         the   owner     of    Fuego          and    Extasy,
    consulted        an    attorney      in    response        to   a    lawsuit          by    dancers
    18
    claiming to be employees rather than independent contractors.
    The   attorney     advised       Offiah       to    require       all    dancers       to    sign
    agreements       designating         themselves      independent          contractors         and
    acknowledging      the     reasons      therefor.         The     district       court      found
    Offiah’s       reliance    on    the        attorney’s      advice       from     that      point
    onward     to    constitute          good    faith       and    reasonable        belief      of
    compliance with the FLSA.
    Defendants now claim the good faith defense for the period
    prior     to    September       2011.       When     defendant          Offiah    took       over
    management of the Fuego and Extasy dance clubs in 2007 and 2009,
    respectively, he changed nothing about the way they had been
    operated.       Since     the    dancers       had       always    been        classified      as
    independent contractors, Offiah assumed that classification was
    appropriate. He made no effort to look into the law or seek
    legal advice until he faced a lawsuit in September 2011. If mere
    assumption       amounted       to    good    faith       and     reasonable       belief      of
    compliance,      no     employer      would     have      any     incentive       to    educate
    itself    and    proactively          conform       to    governing       labor       law.    The
    district court did not err in rejecting defendants’ good faith
    defense    for    the     period      prior    to    September          2011    and    awarding
    plaintiffs liquidated damages for that period.
    B.
    Appellants’ second attack on their liability for damages
    targets the district court’s alleged error in excluding from
    19
    trial    evidence      regarding       plaintiffs’    income    tax     returns,
    performance fees, and tips. The clubs contend that fees and tips
    kept by the dancers would have reduced any compensation that
    defendants owed plaintiffs under the FLSA and MWHL. According to
    defendants, the fees and tips dancers received directly from
    patrons exceeded the minimum wage mandated by federal and state
    law. Had the evidence been admitted, the argument goes, the jury
    may have awarded plaintiffs less in unpaid wages.
    We disagree. The district court found that evidence related
    to plaintiffs’ earnings was irrelevant or, if relevant, posed a
    danger of confusing the issues and misleading the jury. See Fed.
    R. Evid. 403. Proof of tips and fees received was irrelevant
    here because the FLSA precludes defendants from using tips or
    fees    to   offset    the   minimum    wage   they   were   required    to   pay
    plaintiffs. To be eligible for the “tip credit” under the FLSA
    and corresponding Maryland law, defendants were required to pay
    dancers the minimum wage set for those receiving tip income and
    to notify employees of the “tip credit” provision. 29 U.S.C.
    203(m); Md. Code Ann., Lab. & Empl. § 3-419 (West 2014). The
    clubs paid the dancers no compensation of any kind and afforded
    them no notice. They cannot therefore claim the “tip credit.”
    The clubs are likewise ineligible to use performance fees
    paid    by   patrons    to   the   dancers     to   reduce   their    liability.
    Appellants appear to distinguish performance fees from tips in
    20
    their argument, without providing much analysis in their briefs
    on a question that has occupied other courts. See, e.g., 
    Hart, 967 F. Supp. 2d at 926-34
            (discussing         how    performance          fees
    received by exotic dancers relate to minimum wage obligations).
    If    performance         fees      do      constitute         tips,     defendants          would
    certainly be entitled to no offset because, as noted above, they
    cannot      claim    any       “tip      credit.”        For    the     sake    of    argument,
    however, we treat performance fees as a possible separate offset
    within    the    FLSA’s        “service        charge”        category.    Even       with    this
    benefit of the doubt, defendants come up short.
    For      purposes        of     the      FLSA,      a    “service        charge”       is   a
    “compulsory charge for service . . . imposed on a customer by an
    employer’s establishment.” 29 C.F.R. § 531.55(a). There are at
    least    two    prerequisites            to    counting        “service    charges”          as   an
    offset    to    an   employer’s           minimum-wage          liability.       The     service
    charge “must have been included in the establishment’s gross
    receipts,” 
    Hart, 967 F. Supp. 2d at 929
    , and it must have been
    “distributed        by   the     employer          to   its    employees,”       29    C.F.R.     §
    531.55(b).      These         requirements          are    necessary       to    ensure       that
    employees actually received the service charges as part of their
    compensation as opposed to relying on the employer’s assertion
    or say-so. See 
    Hart, 967 F. Supp. 2d at 930
    . We do not minimize
    the   recordkeeping           burdens         of   the    FLSA,       especially      on     small
    21
    businesses,   but    some   such   obligations    have     been   regarded    as
    necessary to ensure compliance with the statute.
    Neither condition for applying the service-charge offset is
    met here. As conceded by defendant Offiah, the dance clubs never
    recorded or included as part of the dance clubs’ gross receipts
    any payments that patrons paid directly to dancers. J.A. 491-97
    (Offiah’s deposition). When asked about performance fees during
    his deposition, defendant Offiah repeatedly stressed that fees
    belong solely to the dancers. 
    Id. Since none
    of those payments
    ever went to the clubs’ proprietors, defendants also could not
    have   distributed    any   part   of   those    service    charges   to     the
    dancers. As a result, the “service charge” offset is unavailable
    to defendants. Accordingly, the trial court correctly excluded
    evidence showing plaintiffs’ earnings in the form of tips and
    performance fees.
    C.
    The clubs object next to the jury instructions and verdict
    sheet used during trial. They argue that the trial court should
    have instructed the jury on the purpose of the FLSA as they
    requested and should have given the jury a more detailed verdict
    form. In denying both requests, the district court acted well
    within its discretion. The jury instructions given included the
    relevant components of the FLSA and corresponding Maryland laws.
    The verdict form used informed the jury of how to calculate the
    22
    unpaid wage damages owed to plaintiffs. A general statement of
    the FLSA’s purpose or more detail in the verdict form would not
    have aided the jury in reaching a sounder outcome.
    Finally, the clubs fault the district court for failing to
    grant their motion for judgment as a matter of law and/or for a
    new trial. A new trial is appropriate if the verdict is “against
    the clear weight of the evidence” or “is based on evidence which
    is false” or “will result in a miscarriage of justice.” Buckley
    v. Mukasey, 
    538 F.3d 306
    , 317 (4th Cir. 2008). Here, the sole
    basis for appellants’ demand for a new trial is the district
    court’s alleged skepticism about certain plaintiffs’ testimony
    regarding dates and hours worked. Mere challenges to witness
    credibility on appeal, however, fall well short of the standard
    for granting a new trial. Moreover, the district court found
    that “[n]either party has provided financial records,” and so
    the   best      evidence     available        came    from   plaintiffs’        own
    recollection,      which     the   jury       duly   considered    along       with
    defendants’ objections to its accuracy. J.A. 1018-19. It would
    impede the goals of the FLSA to penalize employees for their
    employers’      inadequate    recordkeeping.         In   short,   we   find     no
    grounds   for    reversal    in    the    clubs’     quibbles   with    the    jury
    instructions, the verdict sheet, or the denial of its new trial
    motion.
    23
    IV.
    We   must   be   mindful   in   the   end    that   we   are     applying   a
    statute which Congress thought was necessary to provide “fair
    labor    standards”      for   employees,     including     those      marginalized
    workers unable to exert sufficient leverage or bargaining power
    to   achieve        adequate    wages    in    the    absence       of    statutory
    protections. To rule for the clubs under the circumstances here
    would run too great a risk of undercutting the Act’s basic aim.
    Accordingly, and for the reasons given above, the judgment of
    the district court is
    AFFIRMED.
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