Whitley v. Hartford Life & Accident Insurance Co. , 262 F. App'x 546 ( 2008 )


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  •                                UNPUBLISHED
    UNITED STATES COURT OF APPEALS
    FOR THE FOURTH CIRCUIT
    No. 06-2189
    JAMES A. WHITLEY,
    Plaintiff - Appellant,
    versus
    HARTFORD LIFE & ACCIDENT INSURANCE COMPANY,
    Defendant - Appellee.
    Appeal from the United States District Court for the Western
    District of North Carolina, at Charlotte.   Frank D. Whitney,
    District Judge. (3:04-cv-00129)
    Argued:   September 26, 2007                 Decided:   January 29, 2008
    Before MICHAEL, GREGORY, and DUNCAN, Circuit Judges.
    Reversed and remanded with instructions by unpublished opinion.
    Judge Gregory wrote the opinion, in which Judge Michael and Judge
    Duncan joined.
    ARGUED: J.   Lynn Bishop, Charlotte, North Carolina, for Appellant.
    Katherine    Thompson Lange, WOMBLE, CARLYLE, SANDRIDGE & RICE,
    P.L.L.C.,    Charlotte, North Carolina, for Appellee.     ON BRIEF:
    Debbie W.    Harden, WOMBLE, CARLYLE, SANDRIDGE & RICE, P.L.L.C.,
    Charlotte,   North Carolina, for Appellee.
    Unpublished opinions are not binding precedent in this circuit.
    GREGORY, Circuit Judge:
    This lawsuit involves the termination of long-term disability
    benefits under a group plan governed by the Employee Retirement
    Income   Security      Act   of   1974    (“ERISA”).      James      A.   Whitley
    (“Whitley”) claims that Hartford Life & Accident Insurance Company
    (“Hartford”) abused its discretion in wrongfully terminating his
    benefits.    After careful consideration, we reverse the district
    court and award Whitley benefits.
    I.
    Whitley worked as a Wal-Mart truck driver for approximately
    ten years.     On September 4, 1998, Whitley filed a claim with
    Hartford for long-term disability benefits, stating he could no
    longer work as a truck driver because of lower back pain.                 With his
    claim, he submitted evidence of degenerative disc disease and a
    bulging disc in his lumbar spine, limiting him to light work and no
    lifting over 35 to 40 pounds.
    Hartford denied the claim, based on the presupposition that
    driving trucks for Wal-Mart constituted light work, requiring only
    the ability to lift 10 pounds.                Whitley appealed and presented
    evidence that Wal-Mart truck drivers must occasionally lift and
    carry up to 40 pounds and, at times, lift up to 80 pounds.
    Hartford    obtained    additional       treatment   records   and    ordered   a
    2
    functional capacity evaluation of Whitley.            Hartford eventually
    approved Whitley’s benefits based on that evaluation.
    Hartford then conducted a vocational assessment to determine
    whether Whitley qualified for an alternate job.            The assessment
    indicated there were no alternative available jobs for someone with
    Whitley’s education, work experience, and medical restrictions that
    would pay enough to qualify as suitable work.            On July 6, 1999,
    Hartford informed Whitley that he met the policy definition of
    “Total Disability” and that he would continue to qualify for
    benefits. (J.A. 117.) The letter also stated that “[p]eriodically
    [Hartford would] provide [Whitley] with supplementary claim forms
    so that [he could] furnish [them] with continued proof of Total
    Disability.”    Id.    Whitley received benefits from Hartford from
    September 1998 to February 2003.          On March 6, 2003, Hartford sent
    Whitley a letter terminating his benefits.
    Hartford began investigating the validity of Whitley’s claim
    after their fraud department received an anonymous letter in late
    March 2001.    Following the receipt of the letter, Hartford began
    surveillance of Whitley in late April 2001.              The surveillance
    revealed   Whitley’s    doing   a    number    of   activities,   including
    standing, sitting, driving, visiting his chiropractor, going to a
    gym, and riding his tractor.        (See Ex. Vols. 1 & 2.)
    Additionally, as part of its investigation, Hartford had
    Whitley submit an Attending Physician’s Statement of Continuing
    3
    Disability filled out by his chiropractor, Dr. George Ring.                        The
    assessment       indicated    that     Whitley       had   lower   back    pain    with
    radiation down his left leg and that his pain prevented him from
    sitting more than one hour and from lifting heavy weights, although
    he could manage conveniently placed medium weights.                    In late July
    2001,     a   Hartford   claim    investigator         interviewed    Whitley,      who
    reported that he could, and did, do a number of activities.
    In      November   2001,   Hartford      requested       another     functional
    capacity evaluation.         That evaluation concluded that Whitley could
    sit for thirty minutes to an hour, provided he could change
    positions, and could possibly do some light lifting.                         Hartford
    conducted additional surveillance in late November.
    In December 2001, Hartford employed a nurse to review the
    evaluation.1 She concluded that the functional capacity evaluation
    appeared       valid   and   recommended       referring       Whitley’s    file    for
    possible employability analysis. The employability analysis, dated
    December 13, 2001, found that none of the occupations Whitley could
    perform,       given   his   education,       work    experience,     and   physical
    limitations, met or exceeded the required earning potential.
    In June 2002, Hartford resumed surveillance of Whitley.                      Also
    in   June,     an   ergonomic    job   analysis       report    was   prepared     that
    1
    Whitley scored a 7 out of 16 on the Waddell questionnaire
    associated with the 2001 functional capacity evaluation. According
    to Hartford’s brief, “Waddell’s signs of positive for 3 or more are
    strongly suggestive of symptom magnification.” (Appellee’s Br. 12
    n.1 (emphasis added).)
    4
    indicated Wal-Mart truck drivers must sit for six to eight hours a
    day and at two to four hours at a time.         Other job requirements
    included pushing and pulling with various amounts of force.
    In October 2002, Hartford requested an updated statement from
    Whitley’s attending physician.      Because Dr. Ring, who was treating
    him at the time, was unwilling to certify Whitley’s long-term
    disability, Whitley went to see Dr. Abda, whom he had not seen
    since January 8, 1999. Dr. Abda concluded that Whitley could stand
    for 45 minutes, walk for 30 minutes, sit for 30 minutes and push or
    pull 10 pounds.       X-rays conducted that day revealed increased
    narrowing in Whitley’s vertebrae.2
    In   January   2003,    Hartford   had   Dr.     Elkins   conduct   an
    independent medical examination. Dr. Elkins diagnosed Whitley with
    degenerative disc disease at L4-5 and stated that Whitley should be
    able to lift 75 pounds occasionally and 50 pounds frequently.
    In February 2003, the investigator contacted Dr. Abda by
    letter,   informing    her   that   “[u]nlike       typical    truck-driver
    occupational requirements, Wal-Mart’s truck-driver position is
    considered ‘light work’ as the drivers do not load, unload, or
    otherwise engage in any material handling.”          (J.A. 154.)
    On March 6, 2003, Hartford sent Whitley a detailed letter
    terminating his benefits, explaining that he no longer met the
    2
    The x-rays revealed a narrowing in the lumbosacral joint or
    L5-S1; previous narrowing had only been observed in his L4-5 space.
    5
    policy’s definition of disabled.               Whitley appealed with support
    from an independent medical examination by Dr. Shaffer, as well as
    other documents.       Dr. Shaffer’s report concluded, “[i]t is my
    medical    opinion    that    this   patient      is   totally    disabled    from
    returning to long distance truck driving.”                (J.A. 559 (emphasis
    added).)     When asked to reconcile that conclusion with Whitley’s
    activities depicted on the surveillance tape, Dr. Shaffer wrote:
    “I see nothing in these films which would alter my opinions as
    expressed in my report of 9/16/03 to you.”              (J.A. 561.)
    Dr. Turner of the University Disability Consortium reviewed
    Whitley’s    2001    interview     and   the    ergonomic   job    analysis    for
    Hartford.     In his report, Dr. Turner indicated that if Whitley
    could lift 30-40 pounds, there is no reason he could not push or
    pull 60-80 pounds.      Additionally, Dr. Turner found Dr. Schaffer’s
    report     inconsistent      and   the   functional      capacity     evaluation
    administrated by Hartford unreliable. Based on Dr. Elkins’ finding
    that Whitley could lift 50 pounds, Dr. Turner concluded Whitley
    could push or pull 100 pounds and that Whitley should be restricted
    to light work.        In the course of his assessment, Dr. Turner
    performed no firsthand evaluations of Whitley’s condition.
    On October 29, 2003, Dr. Turner sent a letter to Dr. Abda that
    read:     “[y]ou also feel that [Whitley] should have no problem
    sitting 2-4 hours per day at a time as is required by his job.                 It
    is your opinion that he should be able to lift and carry 35 pounds
    6
    occasionally and push/pull if necessary up to 100 pounds.”         (J.A.
    329.)    Dr. Abda signed the letter.3       Based on these opinions,
    Hartford determined that Whitley no longer qualified for benefits.
    Pursuant to ERISA, Whitley filed suit in March 2004.         Counsel
    for both parties filed cross-motions for summary judgment.            On
    September 25, 2006, the United States District Court for the
    Western District of North Carolina (“district court”) entered an
    oral ruling on both motions for summary judgment.        The district
    court found that the policy granted Hartford the discretion and the
    authority to determine benefits eligibility and to interpret the
    policy terms.   Using a modified abuse of discretion standard in
    reviewing Hartford’s decision, the district court found (1) Whitley
    did not meet his burden of proof because he failed to demonstrate
    that he met the requirements of “total disability” under the
    policy, (2) the defendant presented substantial evidence that
    Whitley could work as a truck driver, (3) which Whitley failed to
    rebut.   Based on these findings, the district court concluded that
    substantial evidence demonstrated that Hartford’s decision to deny
    benefits was reasonable, and that no evidence indicated that
    Hartford   abused   its   discretion   in   denying   Whitley’s    total
    3
    Before signing the letter, Dr. Abda removed sentences stating
    that she “noted [Whitley’s] lawyer tried to put words in [her]
    mouth” and that she “[did] not note any evidence of impairment, and
    your conclusion is in [sic] appears capable of performing his own
    occupation as a truck driver full-time.” (J.A. 329.) Dr. Abda
    replaced the latter with a statement rating Whitley at 25%
    permanent partial impairment of his spine. Id.
    7
    disability benefits.      Thus, the district court granted Hartford’s
    motion    for   summary   judgment,   and     denied    Whitley’s.         Whitley
    appealed to this Court.
    II.
    Generally, this Court reviews a summary judgment denying
    disability benefits de novo, using the same standards applied by
    the lower court.       Brogan v. Holland, 
    105 F.3d 158
    , 161 (4th Cir.
    1997) (citing Sheppard & Enoch Pratt Hosp., Inc. v. Travelers Ins.
    Co., 
    32 F.3d 120
    , 123 (4th Cir. 1994)).
    When the benefit plan gives the administrator discretionary
    authority in determining eligibility for benefits or construing the
    terms of the plan, a reviewing court may only reverse the denial of
    benefits if the administrator abused its discretion.                     Firestone
    Tire & Rubber Co. v. Bruch, 
    489 U.S. 101
    , 111 (1989); see also
    Carolina Care Plan, Inc. v. McKenzie, 
    467 F.3d 383
    , 386 (4th Cir.
    2006) (citing Smith v. Cont’l Cas. Co., 
    369 F.3d 412
    , 417 (4th Cir.
    2004)).     However, when there is a conflict of interest, the
    standard is slightly different.              “The more incentive for the
    administrator     or   fiduciary   to       benefit    itself   by   a    certain
    interpretation of benefit eligibility or other plan terms, the more
    objectively reasonable the administrator or fiduciary’s decision
    must be and the more substantial the evidence must be to support
    8
    it.”     Ellis v. Metro. Life Ins. Co., 
    126 F.3d 228
    , 233 (4th Cir.
    1997).
    In light of the apparent conflict of interest here, this Court
    reviews Hartford’s decision under the modified abuse of discretion
    test used for fiduciaries with conflicts of interest.                McKenzie,
    467 F.3d at 386-87 (internal citations omitted).
    III.
    We   begin    by   establishing       the   parameters   of   Hartford’s
    disability coverage.       Under the applicable policy,
    Total Disability or Totally Disabled means that:      (1)
    during the Elimination Period; and (2) for the next 12
    months you are prevented by:      (a) accidental bodily
    injury; (b) sickness; (c) Mental Illness; (d) substance
    abuse; or (e) pregnancy, from performing the essential
    duties of your occupation, and are under the continuous
    care of a Physician, and as a result you are earning less
    than 20% of your Pre-disability Earnings, unless engaged
    in a program of Rehabilitative Employment approved by us.
    (J.A. 60 (emphasis added).)        The disability provision goes on to
    explain     that    “[a]fter   that,    you    must   be   so   prevented   from
    performing the essential duties of any occupation for which you are
    qualified by education, training, or experience” and that “‘[y]our
    occupation’ includes similar job positions with the Employer which
    may be offered to you, with a rate of pay 60% or greater of your
    Indexed Pre-disability Earnings.”              Id.    Hartford agrees to pay
    disability benefits to claimants until either the date a claimant
    is no longer disabled, or the date a claimant fails to provide
    9
    proof of a continuous disability.                    Hartford terminated Whitley’s
    benefits based on its assertion that the evidence in support of
    Whitley’s claim did not establish that he continued to meet the
    policy definition of “total disability.”                        We now turn to whether
    that    decision        was    an      abuse        of     Hartford’s      discretion    or
    unreasonable.
    IV.
    In   general,      “the      administrator's             decision    will   not   be
    disturbed    if    it    ‘is     the    result       of     a   deliberate,    principled
    reasoning process and if it is supported by substantial evidence.’”
    Elliott v. Sara Lee Corp., 
    190 F.3d 601
    , 605 (4th Cir. 1999)
    (quoting Brogan, 
    105 F.3d at 161
    ).                       Substantial evidence consists
    of less than a preponderance but more than a scintilla of relevant
    evidence that “a reasoning mind would accept as sufficient to
    support a particular conclusion.”                        Laws v. Celebrezze, 
    368 F.2d 640
    , 642 (4th Cir. 1966).               In assessing the reasonableness of a
    fiduciary’s decision, a reviewing court may look to a variety of
    factors including:
    (1) the language of the plan; (2) the purposes and goals
    of the plan; (3) the adequacy of the materials considered
    to make the decision and the degree to which they support
    it; (4) whether the fiduciary's interpretation was
    consistent with other provisions in the plan and with
    earlier interpretations of the plan; (5) whether the
    decisionmaking process was reasoned and principled; (6)
    whether the decision was consistent with the procedural
    and substantive requirements of ERISA; (7) any external
    standard relevant to the exercise of discretion; and (8)
    10
    the fiduciary's motives and any conflict of interest it
    may have.
    Booth v. Wal-Mart Stores, Inc., 
    201 F.3d 335
    , 342-43 (4th Cir.
    2000).   In this case, we focus primarily on the sufficiency of the
    evidence upon which Hartford based its conclusion that Whitley
    failed to continue to qualify for disability benefits, as well as
    the reasonableness of Hartford’s decision-making process.
    In late March 2001, Hartford received the anonymous letter,
    which sparked the two-year investigation of Whitley’s claim.      That
    letter stated:
    The above referenced person has been collecting
    disability benefits from your company fraudulently for
    over 2 years. He had been talking about retiring for
    awhile before going out on disability. He worked for
    Walmart [sic] as a truck driver.          Before becoming
    disabled he bought a new GMC truck and said it was his
    “retirement truck.” I can’t remember the exact date he
    went on disability but I am recalling it as spring [sic]
    1998.
    Following his “retirement” on disability, he was
    witnessed crawling around on a barn roof and helping a
    neighbor build a new barn.       In early 1999 when the
    eastern part of North Carolina was flooded due to a
    hurricane, he went with a church group to help rebuild
    the houses, was gone for 2 weeks and slept on a hard
    church pew the whole time (I saw this on video).
    Every year he goes deer hunting with his son-in-law,
    Chris Rodriguez and crawls around up in tree stands.
    Every spring and summer since his “disability” he has
    continually driven a tractor, plowed a garden, worked a
    garden, and driven a riding lawn mower.
    During the third week of March, he drove a full size
    van to Orlando Florida [sic] from North Carolina and back
    with his family. Now keep in mind that James is out on
    permanent disability due to his back. He can’t work at
    all but it is ironic that he can do other things he wants
    to [sic]. Within the past year, I have heard him state
    that he has a good disability policy and he makes more
    money being disabled than he did working.
    11
    This irritates me to no end knowing he is doing what
    he wants to do while I go to work and pay to keep up his
    disability “retirement.” I can’t give my name because he
    knows me very well, but if your company wants to save
    some money, just watch him for a while.
    (J.A.   130.)     Following      the       receipt     of    the    anonymous    letter,
    Hartford    ordered    a     second    functional           capacity   evaluation     in
    November 2001, the results of which ultimately supported Whitley’s
    position.       Yet   in   spite      of    the   two       evaluations,   the     claim
    investigator assigned to Whitley’s case wrote an internal letter in
    which she stated:          “I don’t believe these results are accurate
    given   what    has   been    reported       to   us    by     an   anonymous     person
    concerning Mr. Whitley’s activities. . . .                   It is my suspicion that
    this clam’t is capable of performing his Wal-Mart trucker job which
    is considered Light and have [sic] the ability to sit for 2 hrs.
    (minimal lifting).”          (J.A. 185 (emphasis added).)                 In the same
    correspondence, the claim investigator noted that she was currently
    employing a registered nurse who had performed functional capacity
    evaluations herself to review Whitley’s second evaluation.                          That
    nurse found the results reliable and that Whitley “gave good
    effort.”    (J.A. 263.)       When the same nurse was again asked for her
    opinion in April 2002, the claim investigator noted that the nurse
    “is of the opinion the claimant cannot return to work due to his
    age and back problem.”         (J.A. 176.)           Five months later, Hartford
    requested another evaluation from Dr. Abda, the results of which
    showed further degeneration of Whitley’s condition.                             An x-ray
    12
    revealed narrowing of Whitley’s L5-S1, when previously narrowing
    had only been observed in the L4-5 space.          (J.A. 321.)      Thus, all
    of the objective tests requested by Hartford supported Whitley’s
    continued disability.
    Unlike many ERISA cases, which deal primarily with conflicting
    medical diagnoses,4 the dispute here does not stem from Whitley’s
    ailment, which is more or less undisputed:          doctors on both sides
    agree    that   Whitley   has   a   degenerative   disc   disease    at   L4-5.
    Additionally, it is undisputed that the disease has spread.                 Both
    sides acknowledge that this problem limits his ability both to sit
    and to lift.     The disagreement is with respect to how severely the
    undisputed      disease   impairs   Whitley’s   functioning.        Thus,    the
    central issue of this case is not Whitley’s diagnosis, but whether,
    given Whitley’s acknowledged physical limitations, he proved he
    could not perform the essential duties of his former occupation.
    We, therefore, first address exactly what constitutes the essential
    duties of a Wal-Mart truck driver.
    Wal-Mart’s Ergonomic Job Analysis Report specifically states
    that opening the trailer door involves the ergonomic risk factors
    4
    In Ellis, 
    126 F.3d at 233
    , we held that an administrator
    acted reasonably in denying a claim because, despite the opinion of
    several doctors that she was disabled, the insurance company had
    “substantial evidence” that her doctors did not agree on the proper
    diagnosis, and three independent medical reports “concluded that
    there was no conclusive diagnosis of Ellis’s condition.” However,
    unlike in Ellis, here the doctors concurred in Whitley’s diagnosis.
    13
    of “force, reach, awkward posture (shoulder flexion, lateral back
    flexion).”    (J.A. 528.)   The report indicates that beyond the
    sitting and occasionally lifting, being a Wal-Mart truck driver
    requires pushing and pulling:
    The force required to release the tandem pin [at the back
    of the truck] is estimated to be 30-35 lbs. under optimal
    conditions. At times (occasionally), 50-65 lbs. of force
    may be required to release the tandem pin, and on
    occasion (rarely) up to 75 lbs. of force may be required.
    Force required to adjust landing gear, dollying up, is
    estimated to be 50-60 lbs. for an empty trailer and and
    [sic] 120 lbs. with a loaded trailer. Varying amounts of
    force are required to open the roll-up doors on the
    trailers, depending upon the condition of the trailer and
    the door.
    (J.A. 519.)   Accordingly, the report summarizes the exertion
    required for the job as follows:
    The physical demand of this job, overall, can be
    classified as “sedentary to light”.          The driving
    component, in itself, requires mental alertness with some
    physical demand required to operate controls, steering,
    etc. This physical demand is associated with the ability
    to sit for long periods (sedentary) and the ability to
    operate    driving    controls,    including    steering,
    accelerator, brake, clutch, gear changes, radio, and
    various dashboard controls (light).     The driver’s job
    requires no material handling in terms of loading and
    unloading freight. However, more taxing physical demands
    do occur intermittently. More taxing demands occur as
    the driver climbs in and out of the cab, stoops/crouches
    during safety checks, dollies the trailer, adjusts
    tandems, and opens and closes the trailer door. These
    intermittent (and for the most part infrequent) tasks,
    individually, fall into classification levels of
    “medium”, “heavy” and “very heavy”. Assistance with the
    more taxing physical demands is available while the truck
    is in the yard. No assistance is available to drivers
    after they leave the yard and they must perform these
    tasks on the road independently as necessary.
    14
    (J.A. 529 (emphasis added).)    Thus, even if a person could perform
    most of the job’s “light” essential duties, he or she might have
    difficulty   with    more   taxing        physical    demands   that   occur
    intermittently.     Based on the physical requirements of a Wal-Mart
    truck driver outlined in the Ergonomic Job Analysis Report, we
    conclude that, although the more strenuous actions of releasing the
    tandem pin and adjusting the landing gear do not take up a majority
    of a Wal-Mart truck driver’s time on the job, they are nonetheless
    essential duties for the purposes of assessing disability.
    We now examine Hartford’s conclusion that Whitley, given his
    undisputed medical condition, could perform all the essential
    functions of a Wal-Mart truck driver. In particular, we assess the
    evidence regarding whether Whitley could sit two to four hours at
    a time and push and pull with 120 pounds of force.
    Hartford looks to the medical opinion of two doctors, Dr.
    Turner and Dr. Abda, in support of the reasonableness of its
    decision to terminate Whitley’s benefits.            However, neither doctor
    presented reliable, persuasive evidence that Whitley could perform
    all the essential duties of Wal-Mart trucker driver outlined in
    Wal-Mart’s Ergonomic Job Analysis Report.
    Both functional capacity evaluations, as well as Dr. Abda’s
    2002 analysis, indicated that Whitley could not sit for the two to
    four hours at a time required by his former job.            To refute these
    medical results, Hartford presented a letter signed by Dr. Abda,
    15
    concluding that Whitley could sit for the required amount of time.
    However, the letter does only that:       it concludes that Whitley is
    capable of sitting two to four hours but without any justification
    whatsoever. In fact, the letter is simply a series of conclusions,
    at which Dr. Turner arrived, with which Dr. Abda indicates she
    agrees absent any of her own independent medical evaluation.         Dr.
    Turner’s own report included no analysis, beyond his observation of
    the surveillance video, and such casual, non-medical statements as
    “[n]o one who has any significant back pain would intentionally
    ride a riding lawnmower.”      (J.A. 567.)   He then concluded “there is
    no reason that [Whitley] could not sit for two to four hours at a
    time for a total of eight hours a day, as noted in his own job
    description.”    (J.A. 568.)    Although, Dr. Turner and Dr. Abda made
    conclusory statements regarding the length of time Whitley could
    sit, they provided no explanation of the medical foundation used to
    arrive at these conclusions.
    Moreover,    there   is      absolutely    no   evidence   in   the
    administrative record that Whitley could exert the 120 pounds of
    force that may, albeit rarely, be required of a Wal-Mart truck
    driver.   Although both Dr. Abda and Dr. Turner agreed that Whitley
    could push or pull up to 100 pounds, no medical professional
    expressed the view that Whitley could push or pull 120 pounds, the
    amount of force necessary to “dolly up” a loaded trailer, according
    to the Ergonomic Job Analysis Report.        (J.A. 519.)
    16
    In determining disability under Hartford’s policy, the inquiry
    is not whether a claimant can perform most of the essential duties
    of   the   job:    it   is   whether    the    claimant    is    prevented    from
    “performing the essential duties of [his] occupation.”                (J.A. 60.)
    Although Whitley may be capable of performing the light work that
    constitutes most of a Wal-Mart truck driver’s responsibilities, his
    inability to perform even a single and infrequent, yet essential,
    job requirement renders him disabled under Hartford’s policy.
    Specifically, we find nothing in the record to indicate that
    Whitley is capable of exerting 120 pounds of force.                All evidence
    on both sides is to the contrary.
    In short, Hartford has not presented any evidence with regard
    to how Dr. Turner, a physician who had never examined Whitley,
    could accurately deduce how long Whitley could sit at a time or the
    amount of force with which he could push or pull.               Similarly, there
    is no evidence in the record of the process used by Dr. Abda to
    arrive at her conclusion that Whitley could sit for two to four
    hours at a time or could push or pull with 100 pounds of force,
    given she had concluded after an office visit that Whitley could
    sit for only half an hour and push or pull only ten pounds.
    (Compare J.A. 325 with J.A. 329.)             Perhaps tellingly, Dr. Abda’s
    Progress Note on March 5, 2003 states that she agreed that Whitley
    could perform “light duty work,” yet she removed the sentence
    stating    that   Whitley    “appears    capable   of     performing    his   own
    17
    occupation as a truck driver full-time” from the October 29, 2003
    letter Dr. Turner drafted for her to sign.         (J.A. 329.)      Dr. Abda
    instead indicated that Whitley was at a 25% permanent partial
    impairment   of    his   spine.   Thus,   it   seems   the   only    medical
    professional willing to state explicitly that Whitley could return
    to work as a Wal-Mart trucker driver had never actually seen him.5
    In light of the functional capacity evaluations,6 Hartford’s
    nurse’s   review    of   Whitley’s   abilities,7   and   Dr.     Schaffer’s
    evaluation,8 Whitley provided sufficient proof of his continued
    5
    Dr. Schaffer noted in his report that Dr. Abda indicated that
    “[i]t was her opinion that the patient could be able to do light
    duty work but she says nothing about going back to long distance
    truck driving.” (J.A. 559 (emphasis in original).)
    6
    The first functional capacity evaluation, performed in March
    1999, found Whitley capable of carrying only 20 pounds, pulling 53
    pounds, and pushing 36 pounds and that he could sit only up to one
    hour without pain. The second functional capacity exam in November
    2001 indicated that Whitley could push with an average of 40.5
    pounds of force, pull with an average of 42.83 pounds of force, and
    sit up to 35 minutes.
    7
    As previously stated, in December 2001, Hartford employed a
    registered nurse to review Whitley’s second functional capacity
    evaluation.    The nurse found the results to be valid and
    recommended an employability analysis based on those results.
    8
    Dr. Schaffer wrote:
    It is my medical opinion that this patient is totally
    disabled from returning to long distance truck driving.
    His job requirements are clear. They indicate the need
    for forceful pushing and pulling, extraction of pins
    requiring up to 130 [sic] lbs. of force and operating
    trailer doors which at times stick.     These are in a
    addition to 1-5 hours of prolonged sitting in a bouncing
    truck cab. Quite frankly, if I were a CDL examiner I
    would fail this patient on his medical application for
    continuation of that license based on my belief that he
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    disability,    as   required    by   the   terms   of    Hartford’s   policy.
    Conversely, Hartford provided no substantial evidence that Whitley,
    in fact, could perform all of the essential functions of his job.
    We hardly find the medical opinions of one doctor based solely on
    secondhand    information      and   another    doctor     preoccupied   with
    Whitley’s performance at the gym, whose evaluation a year earlier
    yielded completely different results, to be thorough or persuasive
    when viewed in conjunction with the medical evidence supporting
    Whitley’s    continued   disabled     status.      Given    that   Hartford’s
    termination of Whitley’s benefits turned on the evaluations of one
    medical professional who never performed a firsthand evaluation of
    Whitley and another who based her conclusions on her non-medical
    observations of Whitley at a local gym, as well as surveillance
    would be a dangerous hazard to traffic in addition to
    aggravating his physical condition. One cannot maintain
    the continuous mental concentrations that are required to
    operate a vehicle weighing up to 85,000 lbs. at speeds up
    to 75 m.p.h. when one is experiencing pain.          Such
    distractions would make that driver inattentive and
    liable for failing to avoid accidents which other
    physically fit drivers would have no trouble avoiding.
    (J.A. 559.)    When asked if the surveillance tapes altered his
    analysis of Whitley’s abilities, Dr. Schaffer replied:
    I see nothing in these films which would alter my
    opinions as expressed in my report of 9/16/03 to you. I
    did note that Mr. Whitley walked with a flexed forward
    gait which was certainly not brisk and unusually slow and
    quite deliberate.   The comments of him [sic] standing
    around talking to acquaintances were noted to be
    interrupted with moving around frequently, not standing
    in a fixed position and on at least one occasion
    appearing to lean against a truck bed.
    (J.A. 561.)
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    videos   depicting    Whitley        performing   a    variety    of   irrelevant
    physical activities, we hold that Hartford failed to present
    substantial evidence to support its determination that Whitley was
    no longer disabled.     Moreover, Hartford did not present a shred of
    evidence that Whitley could perform the “heavy” to “very heavy”
    essential duties of his job.
    In sum, the anonymous letter Hartford received in March 2001
    obscures the central issues of Whitley’s claim.                Whitley initially
    received disability benefits due to his limitations regarding
    sitting and lifting.          The heavy emphasis placed on Whitley’s
    purported ability to engage in unrelated activities based on the
    letter and surveillance videos, rather than on his ability to
    perform all of the essential duties of a Wal-Mart truck driver, is
    misplaced.        Ironically,    the    objective      tests    and    evaluations
    requested    by   Hartford,     in    response    to   the   anonymous     letter,
    effectively   proved    Whitley’s       continued      disability.       Even   the
    doctors upon whom Hartford relies were not of the opinion that
    Whitley could exert enough force to perform the medium to heavy
    tasks associated with his former job.               We, therefore, hold that
    Hartford’s    decision     to        terminate    Whitley’s       benefits      was
    unreasonable.
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    V.
    Given the medical evidence in support of Whitley’s continuing
    total disability and the unreliability of the evidence to the
    contrary,   Hartford   failed   to   present   substantial   evidence   in
    support of the termination of Whitley’s benefits.             We thereby
    reverse the district court’s judgment and remand for entry of
    judgment in Whitley’s favor.
    REVERSED AND REMANDED WITH INSTRUCTIONS
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