Alec Marsh v. J. Alexander's LLC , 869 F.3d 1108 ( 2017 )


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  •                FOR PUBLICATION
    UNITED STATES COURT OF APPEALS
    FOR THE NINTH CIRCUIT
    ALEC MARSH,                        No. 15-15791
    Plaintiff-Appellant,
    D.C. No.
    v.                 2:14-cv-01038-SMM
    J. ALEXANDER’S LLC,
    Defendant-Appellee.
    CRYSTAL SHEEHAN,                   No. 15-15794
    Plaintiff-Appellant,
    D.C. No.
    v.                 2:14-cv-00464-SMM
    ROMULUS INCORPORATED,
    DBA International House of
    Pancakes,
    Defendant-Appellee.
    2             MARSH V. J. ALEXANDER’S
    SILVIA ALARCON,                      No. 15-16561
    Plaintiff-Appellant,
    D.C. No.
    v.                  2:14-cv-00465-SMM
    ARRIBA ENTERPRISES
    INCORPORATED, DBA Arriba
    Mexican Grill,
    Defendant-Appellee.
    SAROSHA HOGAN; NICHOLAS              No. 15-16659
    JACKSON; SKYLAR VAZQUEZ;
    THOMAS ARMSTRONG; PHILIP                D.C. Nos.
    TODD; MARIA HURKMANS,              2:14-cv-00051-SMM
    Plaintiffs-Appellants,   2:14-cv-00766-SMM
    2:14-cv-00768-SMM
    v.                  2:14-cv-00769-SMM
    2:14-cv-01243-SMM
    AMERICAN MULTI-CINEMA,             2:14-cv-01244-SMM
    INC., DBA AMC Theatres
    Esplanade 14,
    Defendant-Appellee.
    MARSH V. J. ALEXANDER’S               3
    NATHAN LLANOS, an individual,        No. 16-15003
    Plaintiff-Appellant,
    D.C. No.
    v.                  2:14-cv-00261-SMM
    P.F. CHANG’S CHINA BISTRO,
    INC.,
    Defendant-Appellee.
    KRISTEN ROMERO, an                   No. 16-15004
    individual,
    Plaintiff-Appellant,         D.C. No.
    2:14-cv-00262-SMM
    v.
    P.F. CHANG’S CHINA BISTRO,
    INC.,
    Defendant-Appellee.
    ANDREW FIELDS, an individual,        No. 16-15005
    Plaintiff-Appellant,
    D.C. No.
    v.                  2:14-cv-00263-SMM
    P.F. CHANG’S CHINA BISTRO,
    INC.,
    Defendant-Appellee.
    4                MARSH V. J. ALEXANDER’S
    ALTO WILLIAMS,                          No. 16-15118
    Plaintiff-Appellant,
    D.C. No.
    v.                  2:14-cv-01467-SMM
    AMERICAN BLUE RIBBONS
    HOLDINGS LLC,
    Defendant-Appellee.
    STEPHANIE R. FAUSNACHT,                 No. 16-16033
    Plaintiff-Appellant,
    D.C. No.
    v.                  2:15-cv-01561-SMM
    LION’S DEN MANAGEMENT,
    LLC, DBA Denny’s,                           OPINION
    Defendant-Appellee.
    Appeal from the United States District Court
    for the District of Arizona
    Stephen M. McNamee, Senior District Judge, Presiding
    Argued and Submitted April 20, 2017
    San Francisco, California
    Filed September 6, 2017
    MARSH V. J. ALEXANDER’S                              5
    Before: Richard A. Paez and Sandra S. Ikuta, Circuit
    Judges, and David A. Faber,* District Judge.
    Opinion by Judge Ikuta;
    Partial Concurrence and Partial Dissent by Judge Paez
    SUMMARY**
    Labor Law
    The panel vacated the district court’s final orders and
    judgments in favor of the defendants in actions brought under
    the Fair Labor Standards Act by former servers and
    bartenders who alleged that their employers improperly
    claimed their tips as a credit toward the required minimum
    wage.
    Disagreeing with the Eighth Circuit, the panel held that
    the Department of Labor’s interpretation, in its Field
    Operations Handbook, of 29 C.F.R. § 531.56(e), a regulation
    addressing application of the FLSA’s tip credit provision to
    the situation in which an employee works for an employer in
    two different jobs, did not merit controlling deference
    because the DOL’s interpretation was inconsistent with the
    dual jobs regulation and attempted to create de facto a new
    regulation. The panel held that no provision with the force of
    *
    The Honorable David A. Faber, United States District Judge for the
    Southern District of West Virginia, sitting by designation.
    **
    This summary constitutes no part of the opinion of the court. It has
    been prepared by court staff for the convenience of the reader.
    6                MARSH V. J. ALEXANDER’S
    law permitted the DOL to require employers to engage in
    time tracking and accounting for minutes spent in diverse
    tasks before claiming a tip credit.
    The panel held that the plaintiffs could not state a claim
    by alleging that discrete “related” tasks or duties, which were
    performed intermittently over the course of the day and were
    intermingled with their duties directed at generating tips,
    comprised a dual job when aggregated together over the
    course of a workweek. The plaintiffs also could not state a
    claim by alleging the performance of “unrelated” duties that
    were similarly dispersed and generally assigned.
    The panel vacated the district court’s final orders and
    judgments and remanded to allow the plaintiffs an
    opportunity to propose new amended complaints in light of
    the panel’s opinion.
    Concurring and dissenting, Judge Paez wrote that he
    would follow the Eighth Circuit and defer to the DOL’s
    interpretation of the regulation, 29 C.F.R. § 531.56(e). Judge
    Paez wrote that the DOL’s guidance was entitled to deference
    because it interpreted the DOL’s own ambiguous regulation
    and was neither plainly inconsistent with that regulation nor
    erroneous. Judge Paez would vacate and remand for further
    proceedings on whether the defendants violated the FLSA by
    paying their employees well below minimum wage for
    untipped work.
    COUNSEL
    Jahan C. Sagafi (argued), Outten & Golden LLP, San
    Francisco, California; Clifford P. Bendau II, The Bendau Law
    MARSH V. J. ALEXANDER’S                    7
    Firm, Phoenix, Arizona; Jamie G. Sypulski, Law Office of
    Jamie Golden Sypulski, Chicago, Illinois; Douglas M.
    Werman, Werman Salas P.C., Chicago, Illinois; for Plaintiffs-
    Appellants.
    Paul DeCamp (argued), Jackson Lewis P.C., Reston,
    Virginia; Stephanie M. Cerasano, Jackson Lewis P.C.,
    Phoenix, Arizona; for Defendant-Appellee P.F. Chang’s
    China Bistro.
    David A. Selden (argued), Julie A. Pace, and Heidi Nunn-
    Gilman, The Cavanagh Law Firm, Phoenix, Arizona, for
    Defendant-Appellee Romulus, Inc.
    Robert W. Horton and Mary Leigh Pirtle, Bass Berry & Sims
    PLC, Nashville, Tennessee; Eric M. Fraser, Osborn Maledon
    P.A., Phoenix, Arizona; for Defendant-Appellee J.
    Alexander’s LLC.
    Karen L. Karr, Clark Hill PLC, Scottsdale, Arizona, for
    Defendants-Appellees Arriba Enterprises Inc. and Lion’s Den
    Management LLC.
    Tracy A. Miller, Ogletree Deakins Nash Smoak & Stewart
    P.C., Phoenix, Arizona, for Defendant-Appellant American
    Multi-Cinema Inc.
    Caroline Larsen and Alexandra J. Gill, Ogletree Deakins
    Nash Smoak & Stewart P.C., Phoenix, Arizona, for
    Defendant-Appellee American Blue Ribbon Holdings LLC.
    Sarah K. Marcus (argued), Senior Attorney; Paul L. Frieden,
    Counsel for Appellate Litigation; Jennifer S. Brand,
    Associate Solicitor; M. Patricia Smith, Solicitor of Labor;
    8                  MARSH V. J. ALEXANDER’S
    Office of the Solicitor, United States Department of Labor,
    Washington, D.C., for Amicus Curiae Secretary of Labor.
    OPINION
    IKUTA, Circuit Judge:
    The Fair Labor Standards Act of 1938 (FLSA) generally
    requires employers to pay a cash wage of $7.25 per hour to
    their employees. 29 U.S.C. § 206(a)(1)(c). But where an
    “employee engage[s] in an occupation in which he
    customarily and regularly receives more than $30 a month in
    tips,” 
    id. § 203(t),
    his employer may pay a reduced cash wage
    and claim the employee’s tips as a credit towards the $7.25
    per hour minimum, 
    id. § 203(m).
    The plaintiffs in these
    consolidated appeals are former servers and bartenders who
    allege that their employers improperly claimed this credit,
    thereby failing to pay the required minimum wage. In
    support of their theory of the case, the employees rely on a
    regulation, 29 C.F.R. § 531.56(e), as most recently interpreted
    by the Department of Labor (DOL).1 See Department of
    Labor Wage and Hour Division, Field Operations Handbook
    § 30d00(f) (2016). The district court held that the DOL’s
    interpretation of the regulation is not entitled to deference and
    concluded that the employees failed to state claims for
    minimum wage violations. We largely agree with the district
    court’s analysis of the deference question, but we vacate and
    remand to allow the plaintiffs an opportunity to propose
    amended pleadings in light of our holding.
    1
    We use “DOL” to refer both to the Department generally and to the
    Secretary of Labor specifically.
    MARSH V. J. ALEXANDER’S                              9
    I
    From November 2012 through April 2013, Alec Marsh
    worked as a server for J. Alexander’s, a restaurant in Phoenix,
    Arizona.2 In May 2014, he filed a one-count complaint
    alleging that J. Alexander’s violated the FLSA’s minimum
    wage provision by failing to pay him an appropriate wage.
    See 29 U.S.C. § 206(a)(1)(c).
    To understand Marsh’s legal theory, one must first
    understand the FLSA’s scheme for guaranteeing a minimum
    wage to employees, like Marsh, who routinely earn tips.
    2
    Because the specific circumstances of the plaintiffs’ workweeks are
    materially identical, we recount in detail only the facts pertaining to the
    plaintiff in the lead case, Alec Marsh, and we refer to the plaintiffs
    collectively as “Marsh.” The additional plaintiffs are Crystal Sheehan
    (No. 15-15794); Silvia Alarcon (No. 15-16561); Sarosha Hogan, Nicholas
    Jackson, Skylar Vazquez, Thomas Armstrong, Philip Todd, and Maria
    Hurkmans (No. 15-16659); Nathan Llanos (No. 16-5003); Kristen Romero
    (No. 16-15004); Andrew Fields (No. 16-15005); Alto Williams (No. 16-
    15118); and Stephanie Fausnacht (No. 16-16033). We refer to the
    defendants collectively as “J. Alexander’s.” The additional defendant
    establishments are International House of Pancakes (No. 15-15794);
    Arriba Mexican Grill (No. 15-16561); AMC Theatres Esplanade 14 (No.
    15-16659); P.F. Chang’s China Bistro (Nos. 16-15003/04/05); American
    Blue Ribbon Holdings LLC (No. 16-15118); and Denny’s (No. 16-16033).
    Six of these appeals arise from orders granting motions to dismiss,
    two appeals are from judgments on the pleadings, and the final appeal
    comes from an order granting summary judgment. For the complaints that
    the district court dismissed pursuant to Rule 12(b)(6) or as to which the
    district court granted judgment on the pleadings under Rule 12(c) of the
    Federal Rules of Civil Procedure, we assume the truth of “well-pleaded,
    nonconclusory factual allegation[s].” Ashcroft v. Iqbal, 
    556 U.S. 662
    , 680
    (2009). For the appeal from summary judgment, we view the facts in the
    light most favorable to the non-moving party, which here is the plaintiff.
    Nolan v. Heald Coll., 
    551 F.3d 1148
    , 1154 (9th Cir. 2009).
    10              MARSH V. J. ALEXANDER’S
    Although all employers must pay their employees a minimum
    wage of at least $7.25 per hour, 
    id., the FLSA
    creates a
    special rule for how an employer can compensate a “[t]ipped
    employee,” which is defined as “any employee engaged in an
    occupation in which he customarily and regularly receives
    more than $30 a month in tips,” 
    id. § 203(t).
    The applicable
    statute provides:
    In determining the wage an employer is
    required to pay a tipped employee, the amount
    paid such employee by the employee’s
    employer shall be an amount equal to–
    (1) the cash wage paid such employee
    which for purposes of such determination
    shall be not less than the cash wage
    required to be paid such an employee on
    August 20, 1996; and
    (2) an additional amount on account of the
    tips received by such employee which
    amount is equal to the difference between
    the wage specified in paragraph (1) and
    the wage in effect under section 206(a)(1)
    of this title.
    The additional amount on account of tips may
    not exceed the value of the tips actually
    received by an employee.
    MARSH V. J. ALEXANDER’S                           11
    
    Id. § 203(m).3
    The practical effect of this provision is that an
    employer must pay a tipped employee a cash wage of $2.13,
    and can make up the difference between $2.13 and the federal
    minimum wage by taking a credit for the employee’s tips
    (known as a “tip credit”).4 Cumbie v. Woody Woo, Inc.,
    
    596 F.3d 577
    , 580 (9th Cir. 2010). If the $2.13 cash wage
    plus the tips the employee actually received are insufficient
    to meet the $7.25 per hour minimum wage, then the employer
    must increase the cash wage to meet the minimum wage
    requirement. 
    Id. As a
    result, tipped employees always earn
    at least the federal minimum wage.
    The FLSA’s tip credit provision, 29 U.S.C. § 203(m), is
    not the only pertinent part of this regulatory regime. Through
    regulations interpreting § 203(t), the DOL has addressed the
    application of the tip credit provision to the situation in which
    an employee works for an employer in two different jobs.
    This “dual jobs” regulation provides:
    Dual jobs. In some situations an employee is
    employed in a dual job, as for example, where
    a maintenance man in a hotel also serves as a
    3
    Additional language in § 203(m) that is not relevant here (1) permits
    employers to include as wages certain costs for facilities furnished to
    employees in some circumstances and (2) imposes certain obligations on
    employers claiming the tip credit. See Cumbie v. Woody Woo, Inc.,
    
    596 F.3d 577
    , 580 & n.8 (9th Cir. 2010).
    4
    At all relevant times, Arizona’s minimum wage law was more
    stringent than the FLSA and set the maximum tip credit that an employer
    could claim at $3.00, which is less than the $5.12 allowed under federal
    law. See Ariz. Rev. Stat. § 23-363(C) (as added by Proposition 202 in
    2006). This distinction between state and federal law is immaterial for
    purposes of these cases.
    12              MARSH V. J. ALEXANDER’S
    waiter. In such a situation the employee, if he
    customarily and regularly receives at least $30
    a month in tips for his work as a waiter, is a
    tipped employee only with respect to his
    employment as a waiter. He is employed in
    two occupations, and no tip credit can be
    taken for his hours of employment in his
    occupation of maintenance man. Such a
    situation is distinguishable from that of a
    waitress who spends part of her time cleaning
    and setting tables, toasting bread, making
    coffee and occasionally washing dishes or
    glasses. It is likewise distinguishable from
    the counterman who also prepares his own
    short orders or who, as part of a group of
    countermen, takes a turn as a short order cook
    for the group. Such related duties in an
    occupation that is a tipped occupation need
    not by themselves be directed toward
    producing tips.
    29 C.F.R. § 531.56(e).
    The dual jobs regulation is also not the regime’s end; the
    DOL has promulgated internal agency guidance that places a
    specific interpretive gloss on the regulation. The DOL’s most
    recent interpretation, which the DOL made public in 2016, is
    set out in its Wage and Hour Division’s Field Operations
    Handbook (FOH). The FOH states:
    (1) When an individual is employed in a
    tipped occupation and a non-tipped
    occupation, for example, as a server and
    janitor (dual jobs), the tip credit is available
    MARSH V. J. ALEXANDER’S                     13
    only for the hours spent in the tipped
    occupation, provided such employee
    customarily and regularly receives more than
    $30.00 a month in tips. See 29 CFR
    531.56(e).
    (2) 29 CFR 531.56(e) permits the employer to
    take a tip credit for time spent in duties related
    to the tipped occupation of an employee, even
    though such duties are not by themselves
    directed toward producing tips, provided such
    related duties are incidental to the regular
    duties of the tipped employee and are
    generally assigned to the tipped employee.
    For example, duties related to the tipped
    occupation may include a server who does
    preparatory or closing activities, rolls
    silverware and fills salt and pepper shakers
    while the restaurant is open, cleans and sets
    tables, makes coffee, and occasionally washes
    dishes or glasses.
    (3) However, where the facts indicate that
    tipped employees spend a substantial amount
    of time (i.e., in excess of 20 percent of the
    hours worked in the tipped occupation in the
    workweek) performing such related duties, no
    tip credit may be taken for the time spent in
    those duties. All related duties count toward
    the 20 percent tolerance.
    (4) Likewise, an employer may not take a tip
    credit for the time that a tipped employee
    spends on work that is not related to the
    14                   MARSH V. J. ALEXANDER’S
    tipped occupation. For example, maintenance
    work (e.g., cleaning bathrooms and washing
    windows) are not related to the tipped
    occupation of a server; such jobs are non-
    tipped occupations. In this case, the employee
    is effectively employed in dual jobs.
    FOH § 30d00(f) (2016).5
    Marsh alleges that as a J. Alexander’s employee, he
    “customarily and regularly” received more than $30 a month
    in tips.6 As part of his job as a server, Marsh had a range of
    duties in addition to serving customers. For instance, Marsh
    brewed tea during every opening shift and as needed, which
    took about ten minutes to complete each time, for a total of
    forty minutes over the course of any given workweek. He
    also brewed coffee for each customer who ordered it, which
    took about five minutes to complete each time, and added up
    to approximately eighty minutes of any given workweek.
    Marsh also cut, arranged, and stocked lemons and limes
    during every opening shift and throughout his shifts, each
    session taking approximately five minutes, for a total of forty
    minutes in any given workweek. Marsh cleaned the soft
    5
    According to DOL’s amicus brief in this case, the FOH § 30d00(f)
    is its current official interpretation of the dual jobs regulation. This
    guidance is currently available in Chapter 30 of the FOH posted on the
    DOL’s website, www.dol.gov/whd/foh/foh_ch30.pdf. Marsh’s complaint
    relies on an interpretation of the dual jobs regulation that is consistent with
    DOL’s current interpretation. Therefore, we refer to FOH § 30d00(f)
    when analyzing the merits of Marsh’s claim.
    6
    We rely on Marsh’s proffered amendments and proposed amended
    complaint as the source of the facts recited here because these allegations
    provide more detail.
    MARSH V. J. ALEXANDER’S                           15
    drink dispensers and their nozzles, replaced soft drink syrups,
    and stocked ice. Each task took about five minutes to
    complete, and over the course of a workweek these tasks
    respectively took twenty, ten, and forty minutes.
    J. Alexander’s also assigned Marsh cleaning duties, such as
    wiping tables (five to twenty minutes each time, for a total of
    one hour and forty minutes over the course of a week), taking
    out trash (ten minutes each time, for a total of twenty minutes
    over the course of a week), scrubbing walls when the
    restaurant was slow (one hour over the course of the week),
    sweeping floors (about ten minutes each time, for a total of
    forty minutes over the course of a week), and cleaning
    restrooms (ten minutes each time, for a total of thirty minutes
    over the course of a week).7
    J. Alexander’s took a tip credit for the entire time Marsh
    spent at work, including the time he spent on duties that were
    not directly connected with generating tips. Because these
    “related duties” took up more than 20 percent of Marsh’s
    working hours, Marsh’s first complaint relied on the DOL’s
    interpretation of the dual jobs regulation, 29 C.F.R.
    § 531.56(e), to allege that J. Alexander’s improperly took a
    tip credit for the time Marsh spent on the “related duties”
    described in his complaint.
    7
    Although Marsh alleges in his proposed amended complaint
    that some of these duties were performed before and after his shifts,
    and therefore not related to customer interaction, Marsh conceded at
    oral argument that all of his duties were intermingled throughout the time
    he spent working. See Oral Argument at 40:45–42:06, Marsh v.
    J. Alexander’s, — F.3d — (9th Cir. 2017) (No. 15-15791+),
    available at http://www.ca9.uscourts.gov/media/view_video.php?
    pk_vid=0000011413.
    16               MARSH V. J. ALEXANDER’S
    Marsh’s complaint was one of several filed in the district
    court alleging the same theory of FLSA liability, so the cases
    were consolidated before a single judge. A few months after
    consolidation, Marsh moved for leave to file a proposed
    amended complaint alleging in a second count that the
    cleaning duties described in his complaint were “unrelated”
    to his occupation and that J. Alexander’s was categorically
    not allowed to take a tip credit for any of the time spent on
    those duties. Therefore, consistent with the FOH § 30d00(f),
    Marsh alleged that he should have been paid a cash wage of
    $7.25 per hour for his time spent on the related and unrelated
    duties that were not directed towards generating tips.
    Because J. Alexander’s had paid Marsh a cash wage of less
    than $7.25 per hour for the time spent on those duties, Marsh
    argued that he was entitled to compensation for the difference
    between the full minimum wage and the cash wage he was
    paid for the time spent on tasks that did not generate tips.
    J. Alexander’s opposed Marsh’s motion to amend the
    complaint and moved to dismiss the original complaint. The
    district court ruled on the motions in March 2015 and made
    two key holdings. Most important, the district court held that
    Marsh’s complaint did not allege that he was working dual
    jobs, as defined in the dual jobs regulation. It rejected
    Marsh’s reliance on the DOL’s interpretation of the
    regulation because the regulation was unambiguous, and the
    DOL’s interpretations of the regulation did not merit
    deference. Alternatively, the district court also held that “no
    minimum wage violation occurs so long as the employer’s
    total wage paid to an employee in any given workweek
    divided by the total hours worked in the workweek equal or
    exceeds the minimum wage rate.” Because the complaint
    failed to allege that Marsh’s average hourly wage (including
    tips) across any given workweek was below the federal
    MARSH V. J. ALEXANDER’S                            17
    minimum wage, Marsh failed to state a claim. Given this
    reasoning, the district court granted J. Alexander’s motion to
    dismiss and denied as futile Marsh’s motion for leave to
    amend.
    This timely appeal followed.8 We have jurisdiction under
    28 U.S.C. § 1291. We review each final order in these
    appeals and the questions of statutory and regulatory
    interpretation de novo. See Christopher v. SmithKline
    Beecham Corp., 
    635 F.3d 383
    , 389 (9th Cir. 2011), aff’d,
    
    567 U.S. 142
    (2012); Nolan v. Heald Coll., 
    551 F.3d 1148
    ,
    1153 (9th Cir. 2009) (summary judgment); Honey v.
    Distelrath, 
    195 F.3d 531
    , 533 (9th Cir. 1999) (judgment on
    the pleadings); Allwaste, Inc. v. Hecht, 
    65 F.3d 1523
    , 1527
    (9th Cir. 1995) (motion to dismiss).
    II
    To resolve this appeal, we must determine whether we
    owe deference to the DOL’s interpretation of the dual jobs
    regulation, 29 C.F.R. § 531.56(e), and whether that regulation
    supports Marsh’s theory of J. Alexander’s liability.
    A
    We first consider our framework for examining agency
    interpretations of statutes and regulations. If a statute is clear,
    then we “give effect to the unambiguously expressed intent
    of Congress.” Chevron, U.S.A., Inc. v. Nat. Res. Def.
    Council, Inc., 
    467 U.S. 837
    , 842–43 (1984). But if a statute
    is silent or ambiguous as to the question at issue, the agency
    8
    The other cases in this consolidated appeal followed similar paths
    to this court.
    18                  MARSH V. J. ALEXANDER’S
    charged with administering the statute may resolve the
    ambiguity or fill the statutory gap through regulations,
    “which are entitled to deference if they resolve the ambiguity
    in a reasonable manner.” Coeur Alaska, Inc. v. Se. Alaska
    Conservation Council, 
    557 U.S. 261
    , 277–78 (2009).
    If the regulation itself is ambiguous, we consider the
    agency’s interpretation of the regulation, even if the
    “interpretation comes to us in the form of a legal brief.” Auer
    v. Robbins, 
    519 U.S. 452
    , 462 (1997); see also Chase Bank
    USA, N.A. v. McCoy, 
    562 U.S. 195
    , 208 (2011). While we
    generally defer to an agency’s interpretations of its own
    ambiguous regulations, we do not do so when the
    interpretation is “plainly erroneous or inconsistent with the
    regulation,” 
    Auer, 519 U.S. at 461
    (internal quotation marks
    omitted), or when such deference would impermissibly
    “permit the agency, under the guise of interpreting a
    regulation, to create de facto a new regulation,” Christensen
    v. Harris County, 
    529 U.S. 576
    , 588 (2000).9 Further, we
    must always ensure that the interpretation is not inconsistent
    with a congressional directive; “[a] court need not accept an
    agency’s interpretation of its own regulations if that
    9
    The dissent errs in stating that we may “decline to apply Auer
    deference only where the agency’s interpretation is ‘plainly erroneous or
    inconsistent’ with the regulation.” Dissent at 42 (emphasis in original).
    We may also withhold Auer deference when an agency’s interpretation is
    inconsistent with its prior pronouncements or results in an unfair surprise
    to regulated parties. See Christopher v. SmithKline Beecham Corp.,
    
    567 U.S. 142
    , 155–56 (2012). The district court held that no deference
    was owed to the DOL because of its inconsistent interpretation of the dual
    jobs regulation over time, and J. Alexander’s contends that we may
    withhold deference from the DOL’s interpretation due to both
    inconsistency and unfair surprise. Because we resolve the deference
    question on different grounds, we do not reach these arguments.
    MARSH V. J. ALEXANDER’S                      19
    interpretation is . . . inconsistent with the statute under which
    the regulations were promulgated.” Mines v. Sullivan,
    
    981 F.2d 1068
    , 1070 (9th Cir. 1992) (citing United States v.
    Larionoff, 
    431 U.S. 864
    , 872–73 (1977)); see also 
    Cumbie, 596 F.3d at 582
    & n.13 (declining to give Auer deference to
    a DOL regulatory interpretation that was inconsistent with the
    FLSA and the regulation’s text).
    “[W]hen Auer deference is not warranted, an agency’s
    interpretation of an ambiguous regulation should be evaluated
    under the principle laid down in Skidmore v. Swift & Co.,
    
    323 U.S. 134
    (1944).” Indep. Training & Apprenticeship
    Program v. Cal. Dep’t of Indus. Relations, 
    730 F.3d 1024
    ,
    1035 (9th Cir. 2013). Under this standard, we accord the
    agency’s interpretation “a measure of deference proportional
    to the thoroughness evident in its consideration, the validity
    of its reasoning, its consistency with earlier and later
    pronouncements, and all those factors which give it power to
    persuade.” 
    Id. at 1036
    (quoting Christopher v. SmithKline
    Beecham Corp., 
    567 U.S. 142
    , 159 (2012) (internal quotation
    marks omitted)).
    B
    We now turn to the question whether the DOL’s
    interpretation of the dual jobs regulation is consistent with the
    regulation and statute. To answer this question, we consider
    the statute, the regulation, and the DOL’s interpretations in
    their historical contexts.
    As originally enacted in 1938, the FLSA did not expressly
    address the effect of an employee’s tips on the amount of
    wages paid by the employer. In 1966, however, Congress
    amended the FLSA to extend its coverage to workers
    20                 MARSH V. J. ALEXANDER’S
    employed in the hotel and restaurant industries. Or. Rest. &
    Lodging Ass’n v. Perez, 
    816 F.3d 1080
    , 1083 (9th Cir. 2016).
    Because the 1966 amendments brought many traditionally
    tipped employees within the FLSA’s protection, Congress
    was careful to design the amendments “to permit the
    continuance of existing practices with respect to tips.” S.
    Rep. No. 89-1487 (1966), as reprinted in 1966 U.S.C.C.A.N.
    3002, 3014. Among other changes, the 1966 amendments
    added § 203(m) and § 203(t), which respectively allowed an
    employer to take a credit against the minimum wage for
    employees who were already compensated by tips and
    provided a definition of “tipped employee” as meaning “any
    employee engaged in an occupation in which he customarily
    and regularly receives” the requisite amount of tips.10 See
    Fair Labor Standards Amendments of 1966, Pub. L. No. 89-
    601, § 101, 80 Stat. 830, 830.
    The 1966 amendments also authorized the DOL “to
    promulgate necessary rules, regulations, or orders with regard
    to the amendments made.” 
    Id. § 602,
    80 Stat. at 844.
    Pursuant to this grant of authority, the DOL promulgated
    regulations in 1967 in order to clarify the FLSA’s tip credit
    provisions, 29 U.S.C. §§ 203(m) and (t). See 32 Fed. Reg.
    10
    The version of § 203(t) enacted in 1966 remains in effect today.
    Although Congress amended § 203(m) into its current form in 1974, see
    Or. Rest. & Lodging 
    Ass’n, 816 F.3d at 1084
    , the change to that provision
    is immaterial for purposes of this case. The dissent states that the 1974
    amendments require the employer to prove “the amount of tip credit, if
    any,” and faults the majority for not placing “the burden on the employer
    to show it can use the tip credit.” Dissent at 51. But we are not called
    upon to consider which party bears the burden of proving the correct
    amount of tip credit; rather, we address the question whether the DOL’s
    interpretation of the defined term “tipped employee” in § 203(t) merits
    deference, which is a question of law for the courts.
    MARSH V. J. ALEXANDER’S                           21
    13,575–13,581 (Sept. 28, 1967). These regulations include
    the DOL’s systematic explanation of each of the key words
    and phrases in the definition of “tipped employee” codified
    at § 203(t).
    As part of the DOL’s clarification of the statutory phrase
    “more than $30 a month in tips,” the DOL promulgated the
    “dual jobs” regulation, which remains in effect today and
    contemplates that an employee can be “employed in a dual
    job,” i.e., two different jobs.11 29 C.F.R. § 531.56(e). This
    regulation provides that if the employee is engaged in one
    occupation in which “he customarily and regularly receives
    at least $30 a month in tips,” and is also engaged in a second
    occupation in which the employee does not receive the
    required amount of tips, then the employer can take a tip
    credit only for the first occupation. 
    Id. The regulation
    gives
    one example of a situation where an employee is employed in
    a dual job: “where a maintenance man in a hotel also serves
    as a waiter.” 
    Id. It also
    gives two examples of situations
    where an employee is not employed in dual jobs: (1) “a
    waitress who spends part of her time cleaning and setting
    tables, toasting bread, making coffee and occasionally
    11
    The DOL’s procedure for promulgating the dual jobs regulation is
    questionable in at least one respect: The DOL added the regulation after
    the notice and comment period and without reasoned explanation or
    forewarning. See 32 Fed. Reg. 13,575 (Sept. 28, 1967). J. Alexander’s
    argues that this procedural defect renders the regulation unworthy of
    deference because “where a proper challenge is raised to the agency
    procedures, and those procedures are defective, a court should not accord
    Chevron deference to the agency interpretation.” Encino Motorcars, LLC
    v. Navarro, 
    136 S. Ct. 2117
    , 2125 (2016). Because this objection comes
    well after the statute of limitations period for procedural challenges to
    agency actions, we decline to reach the issue. See Perez-Guzman v.
    Lynch, 
    835 F.3d 1066
    , 1077–79 (9th Cir. 2016).
    22               MARSH V. J. ALEXANDER’S
    washing dishes or glasses”; and (2) a “counterman who also
    prepares his own short orders or who, as part of a group of
    countermen, takes a turn as a short order cook for the group.”
    
    Id. Following the
    promulgation of the dual jobs regulation,
    employers requested guidance from the DOL regarding how
    to determine whether employees are engaged in a single
    occupation in which they receive more than $30 a month in
    tips, or instead have two occupations. This was a significant
    concern to employers, because if they violated the minimum
    wage rule they could be liable not only for “unpaid minimum
    wages,” but also for “an additional equal amount as liquidated
    damages.” 29 U.S.C. § 216(b).
    The DOL first attempted to provide a workable standard
    in a series of opinion letters issued between 1979 and 1985
    (hereinafter, “Opinion Letters”). In its first letter on this
    issue, the DOL responded to the question whether employees
    who had been hired as waitresses, but were also required to
    “report to work two hours before the doors are opened to the
    public to prepare vegetables for the salad bar,” were engaged
    in two different occupations. U.S. Dep’t of Labor, Wage &
    Hour Div., Opinion Letter FLSA-895 (Aug. 8, 1979)
    (hereinafter, “1979 Letter”). Interpreting the dual jobs
    regulation, the DOL concluded that the “salad preparation
    activities are essentially the activities performed by chefs,”
    and therefore the employer had effectively employed the
    workers in two occupations, one as waitresses and the other
    as chefs. 
    Id. Accordingly, the
    DOL concluded that the
    employees were not “tipped employees” when engaged in the
    chef job, and “no tip credit may be taken for the time spent in
    preparing vegetables for the salad bar.” 
    Id. MARSH V.
    J. ALEXANDER’S                    23
    The DOL addressed a similar question in an opinion letter
    issued the following year. U.S. Dep’t of Labor, Wage &
    Hour Div., Opinion Letter WH-502 (Mar. 28, 1980),
    available at 
    1980 WL 141336
    (hereinafter, “1980 Letter”).
    In that letter, the DOL answered the question whether
    employees hired as waiters and waitresses, but who were also
    required to “clean the salad bar, place the condiment crocks
    in the cooler, clean and stock the waitress station, clean and
    reset the tables . . . and vacuum the dining room carpet, after
    the restaurant is closed,” were engaged in two different
    occupations. 
    Id. The DOL
    concluded that these employees
    were engaged in a single tipped occupation because the after-
    hours duties were “assigned generally to the waitress/waiter
    staff” and there was no “clear dividing line between the types
    of duties performed by a tipped employee, such as between
    maintenance duties and waitress duties.” 
    Id. Therefore, it
    did
    not matter that some of the employees’ duties were not
    “directed toward producing tips.” 
    Id. The DOL
    analogized
    the situation presented to that described in the dual jobs
    regulation, 
    id., which explains
    that “a waitress who spends
    part of her time cleaning and setting tables, toasting bread,
    making coffee and occasionally washing dishes or glasses” is
    not employed in two occupations, 29 C.F.R. § 531.56(e).
    Nevertheless, the DOL cautioned that a different rule might
    apply where “specific employees [are] routinely assigned, for
    example, maintenance-type work such as floor vacuuming.”
    1980 Letter.
    In 1985, the DOL addressed the situation to which it had
    alluded in the 1980 Letter. A restaurant employer asked
    whether an employee who was hired as a waiter but was
    assigned to arrive at the restaurant at least two hours before
    opening to perform general preparatory duties was employed
    in two different occupations. U.S. Dep’t of Labor, Wage &
    24               MARSH V. J. ALEXANDER’S
    Hour Div., Opinion Letter FLSA-854 (Dec. 20, 1985),
    available at 
    1985 WL 1259240
    (hereinafter, “1985 Letter”).
    The DOL concluded that the general preparatory duties
    constituted a separate occupation, and “no tip credit may be
    taken for the hours spent by an assigned waiter or waitress in
    opening responsibilities.” 
    Id. In reaching
    this conclusion, the
    DOL cited as material that (1) “only one waiter or waitress is
    assigned to perform all preparatory activities,” (2) these
    responsibilities “extend to the entire restaurant rather than to
    the specific area or customers which they serve,” and (3) “the
    activities performed prior to the opening of the restaurant
    consume a substantial portion of the waiter or waitress’[s]
    workday.” 
    Id. While the
    Opinion Letters provided case-by-case
    guidance as to when an employee is engaged in two separate
    occupations, some general principles can be derived from this
    guidance. Specifically, the DOL deemed an employee to be
    engaged in two different occupations when there was a “clear
    dividing line” between two different types of duties, such as
    when one set of duties was performed in a distinct part of the
    workday. See 1980 Letter (articulating the “clear dividing
    line” standard); see also 1979 Letter (concluding that an
    employee has dual jobs where the duties unrelated to tip
    generation were temporally separated from tip-generating
    duties). In addition, the DOL considered whether an
    employer assigned a set of distinct duties to a single
    employee and whether these duties occupied a significant
    MARSH V. J. ALEXANDER’S                             25
    portion of the employee’s time.12 See 1985 Letter; 1980
    Letter.
    In 1988, the DOL gave its field officers revised guidance
    for determining when an employee was engaged in two
    different occupations. This guidance, which the DOL
    formalized in its FOH, introduced the concept that where
    “tipped employees spend a substantial amount of time (in
    excess of 20 percent) performing preparation work or
    maintenance, no tip credit may be taken for the time spent in
    such duties.” FOH § 30d00(e) (1988).13 This was a
    significant departure from the earlier guidance; instead of
    determining whether an employee was engaged in two jobs
    by looking for a “clear dividing line,” as it did in the Opinion
    Letters, the DOL’s 1988 guidance required an employer to
    sort the employees’ tasks into two different categories (tip-
    generating tasks and related but not tip-generating tasks),
    determine whether the related tasks take up more than
    12
    As the Opinion Letters demonstrate, the dissent errs in stating that
    the DOL has “consistently limited the amount of time a tipped employee
    can perform untipped work and still receive the tipped minimum wage.”
    Dissent at 46. The Opinion Letters properly focus on the regulatory
    question whether the employee is employed in dual jobs; the amount of
    time spent in a particular task is only one factor (if considered at all) in
    making that determination. In the 1980 Letter, for example, the DOL
    focused exclusively on whether “after-hours clean-up” was “assigned
    generally,” with no consideration of the time spent performing those
    duties.
    13
    Although the DOL has since updated the FOH, the 1988 FOH
    guidance is reprinted in full in a publicly available amicus brief that the
    DOL filed in an Eighth Circuit case. See Brief for the Secretary of Labor
    as Amicus Curiae in Support of Plaintiffs-Appellees at 12–13, Fast v.
    Applebee’s Int’l, Inc., 
    638 F.3d 872
    (8th Cir. 2011) (Nos. 10-1725/26),
    
    2010 WL 3761133
    .
    26                  MARSH V. J. ALEXANDER’S
    20 percent of the total time worked, and, if so, take a tip
    credit only for the time spent on tip-generating tasks. In
    effect, this required employers to take a time-tracking or
    “time sheet” approach, i.e., evaluating employee work on a
    duty-by-duty and minute-by-minute basis, to determine
    whether an employer could take a tip credit.14
    In 2011, the DOL doubled down on its time sheet
    approach to the dual jobs regulation and presented the FOH
    § 30d00(e) (1988) as its official interpretation of the dual jobs
    regulation in an amicus brief to the Eighth Circuit. See Brief
    for the Secretary of Labor as Amicus Curiae in Support of
    Plaintiffs-Appellees at 12–13, Fast v. Applebee’s Int’l, Inc.,
    
    638 F.3d 872
    (8th Cir. 2011) (Nos. 10-1725/26), 
    2010 WL 3761133
    . In its amicus brief, the DOL argued that the FOH
    § 30d00(e) interpreted the waitress example in the dual jobs
    regulation, which uses the phrase “part of her time” and the
    word “occasionally,” by “affix[ing] a specific limit to the
    regulation’s tolerance for the ‘occasional’ performance of
    such related duties, capping it at 20 percent of the tipped
    employee’s time.” See 
    id. at 9.
    14
    The DOL later acknowledged that this guidance had “resulted in
    some confusion and inconsistent application” by various courts and
    attempted to provide some clarification. See U.S. Dep’t of Labor, Wage
    & Hour Div., Opinion Letter (Jan. 16, 2009). In a 2009 opinion letter, the
    DOL indicated that an employee engaged in an occupation in which the
    employee customarily and regularly receives the requisite amount of tips
    can engage in any amount of duties related to that occupation, but not
    directed at generating tips, “so long as they are performed
    contemporaneously with direct customer-service duties and all other
    requirements of the [FLSA] are met.” 
    Id. Following a
    change in
    presidential administration, the DOL withdrew this guidance. See U.S.
    Dep’t of Labor, Wage & Hour Div., Opinion Letter (Mar. 2, 2009).
    MARSH V. J. ALEXANDER’S                             27
    In 2012, the DOL took its FOH guidance a step further,
    resulting in the guidance now set forth in the FOH § 30d00(f)
    (2016), which the DOL presents as its current official
    interpretation of the dual jobs regulation.15 This new version
    of the FOH guidance retains the rule that an employer cannot
    take a tip credit for time the employee spends performing
    “related duties” if those duties exceed 20 percent of the hours
    on the job. FOH § 30d00(f)(3). It also adds a new rule: An
    employer cannot take a tip credit for time spent in duties that
    are “not related” to generating tips. 
    Id. § 30d00(f)(4).
    This
    new requirement imposes additional time-tracking duties:
    The employer must sort the employee’s tasks into one of
    three categories (tip-generating, related but not tip-
    generating, or not related), and then apply the appropriate tip
    credit eligibility rules (eligible, eligible only if less than
    20 percent of the total time worked, and ineligible,
    respectively).
    As this history illustrates, the DOL’s interpretations of the
    dual jobs regulation have evolved from requiring a
    determination as to whether an employee is “engaged in” two
    distinct jobs (as explained in the Opinion Letters) to focusing
    on what (in everyday language) would be called a single job
    that involves a range of intermingled duties that must be
    performed throughout the course of the day.
    15
    In Probert v. Family Centered Services of Alaska, Inc., we held that
    “it does not appear . . . that the FOH is a proper source of interpretive
    guidance” for purposes of Chevron deference. 
    651 F.3d 1007
    , 1012 (9th
    Cir. 2011). We need not decide whether Probert applies in the context of
    Auer deference, however, because the DOL has adopted the FOH’s
    interpretations in its amicus brief, and it is well settled that we may defer
    to interpretations presented in such briefs. E.g., 
    Christopher, 567 U.S. at 155
    .
    28                  MARSH V. J. ALEXANDER’S
    C
    We now ask whether the DOL’s interpretations in the
    FOH § 30d00(f) merit controlling deference under Auer.
    Because the FOH § 30d00(f) is both inconsistent with the
    regulation, 
    Auer, 519 U.S. at 461
    , and attempts to “create de
    facto a new regulation,” 
    Christensen, 529 U.S. at 588
    , we
    conclude that it does not merit deference.
    As its focus on “dual jobs” indicates, the dual jobs
    regulation interprets § 203(t)’s reference to employees
    “engaged in an occupation” to mean employed in a “job,” not
    performing an activity. See 29 C.F.R. § 531.56(e) (emphasis
    added). When the regulation refers to minute-by-minute
    tasks or activities, it uses the term “duties” rather than
    “occupation.”16 See 
    id. (referring to
    “related duties in an
    occupation”). This interpretation of “occupation” to mean
    “job” is consistent with the statute’s most natural meaning.
    See Perrin v. United States, 
    444 U.S. 37
    , 42 (1979) (noting
    the general rule that statutory terms “will be interpreted as
    taking their ordinary, contemporary, common meaning”).
    Nothing in the FLSA’s “context, structure, history, [or]
    purpose” suggests that Congress intended to use the term
    “occupation” in § 203(t) to mean discrete duties performed
    over the course of the day. Abramski v. United States, 134 S.
    Ct. 2259, 2267 (2014) (internal quotation marks omitted).
    Indeed, the 1966 amendments at issue here governed how
    16
    DOL regulations consistently interpret the term “occupation” to
    refer to a job, rather than to discrete tasks or duties. See 29 C.F.R.
    § 531.56(a) (referring to “[a]n employee employed full time or part time
    in an occupation”); 
    id. § 531.57
    (contemplating that a tipped employee in
    a qualifying occupation may take vacation or sick leave); 
    id. (identifying specific
    “occupations” in which one might be engaged as “waiters,
    bellhops, taxicab drivers, barbers, or beauty operators”).
    MARSH V. J. ALEXANDER’S                             29
    employers were required to pay employees in jobs that were
    traditionally tipped, see Or. Rest. & Lodging 
    Ass’n, 816 F.3d at 1083
    , without differentiating between employee duties in
    those jobs. Moreover, the FLSA consistently uses the word
    “occupation” to refer to jobs in particular industries, rather
    than to discrete tasks. See, e.g., 29 U.S.C. § 203(l) (referring
    to employment in an occupation other than manufacturing
    and mining), § 214(b)(2) (referring to “any occupation in
    agriculture”). The best inference from the FLSA’s consistent
    use of “occupation” as “job” is that § 203(t), like the other
    FLSA provisions discussing occupations, requires a job-based
    focus. See IBP, Inc. v. Alvarez, 
    546 U.S. 21
    , 34 (2005)
    (“[I]dentical words used in different parts of the same statute
    are generally presumed to have the same meaning.”). Given
    the “common sense” understanding that § 203(t) focuses on
    jobs rather than duties, 
    Abramski, 134 S. Ct. at 2267
    , coupled
    with the dual jobs regulation’s use of that understanding, we
    reject Marsh’s argument that § 203(t)’s language “engaged in
    an occupation” can be read to mean “engaged in an
    activity.”17
    17
    Marsh argues that because the FLSA is a remedial statute, it must
    “be liberally construed to apply to the furthest reaches consistent with
    Congressional direction.” Klem v. County of Santa Clara, 
    208 F.3d 1085
    ,
    1089 (9th Cir. 2000) (quoting Biggs v. Wilson, 
    1 F.3d 1537
    , 1539 (9th Cir.
    1993)). The Supreme Court has held, however, that this principle does not
    apply where, as here, we interpret provisions of the FLSA’s definitions
    section, § 203. Sandifer v. U.S. Steel Corp., 
    134 S. Ct. 870
    , 879 n.7
    (2014) (citing 
    Christopher, 567 U.S. at 164
    n.21). As Sandifer made
    clear, the principle that “‘exemptions’ in the Fair Labor Standards Act ‘are
    to be narrowly construed against the employers seeking to assert them’”
    applies only to “exemptions from the Act [that] generally reside in § 213,
    which is entitled ‘Exemptions’ and classifies certain kinds of workers as
    uncovered by various provisions.” 
    Id. Because the
    tip credit provisions
    here are found in § 203, rather than § 213, and do not exempt any
    employee from coverage under the minimum wage requirement, the
    30                MARSH V. J. ALEXANDER’S
    Consistent with its reading of “occupation” in § 203(t) to
    mean “job,” the dual jobs regulation provides a common
    sense approach to defining what constitutes a “job.” This
    regulatory approach relies on the everyday understanding that
    a job is comprised of a cluster of tasks typically associated
    with that job. In the regulation’s example of a “dual job,” a
    hotel employs an employee to work in two distinct jobs, one
    as a maintenance man and one as a waiter. 29 C.F.R.
    § 531.56(e). These jobs are ordinarily understood to involve
    different types of duties: While a maintenance man has a
    range of duties associated with keeping buildings or
    equipment in good repair, a waiter has a range of duties
    associated with serving customers at their tables in a
    restaurant. In common usage, these constitute distinct jobs.
    By contrast, the dual jobs regulation provides two examples
    of jobs comprised of a relevant cluster of tasks: A waitress is
    engaged in a single job so long as the range of duties she
    performs is typical for a waitress job (e.g., some cleaning,
    some food preparation), and a counterman is engaged in a
    single job so long as his range of duties is typical for that job
    (e.g., cooking some of his own orders, or taking a turn as a
    chef) and his fellow countermen share in those duties. 
    Id. As these
    examples teach, if the employer has hired a person for
    one job (such as waitress or counterman), but that job
    includes a range of tasks not necessarily directed towards
    producing tips, the person is still considered a tipped
    employee engaged in a single job so long as the person
    “customarily and regularly receives at least $30 a month in
    tips.” Id.; cf. Schaefer v. Walker Bros. Enters., Inc., 
    829 F.3d 551
    , 555 (7th Cir. 2016) (“At some restaurants busboys
    dissent’s attempt to characterize the definitions at issue here as
    exemptions is contrary to Sandifer’s clear statement. See Dissent at
    50–51.
    MARSH V. J. ALEXANDER’S                      31
    remove dishes after diners have finished, while at others the
    servers perform this chore. So it is not helpful to ask . . .
    whether cooks or busboys or janitors do one or another task
    at other restaurants.”).
    Instead of providing further guidance on what constitutes
    a distinct job, the FOH § 30d00(f) takes an entirely different
    approach; it parses an employee’s tasks into three separate
    categories (tip-generating, related to the generation of tips, or
    unrelated to the generation of tips), and then disallows tip
    credits on a minute-by-minute basis based on the type and
    quantity of the tasks performed. Because the dual jobs
    regulation is concerned with when an employee has two jobs,
    not with differentiating between tasks within a job, the FOH’s
    approach is inapposite and inconsistent with the dual jobs
    regulation.
    Most fundamentally, the FOH ignores the regulation’s
    requirement to identify distinct jobs. Under the FOH
    § 30d00(f)(4), an employee is per se engaged in two jobs if
    the employee has spent any time at all on tasks not related to
    the tipped occupation. Under the FOH § 30d00(f)(2) and (3),
    an employee is per se engaged in two jobs if a time-tracking
    analysis shows that the employee has spent some minutes
    over the course of the day engaged in non-tipped tasks that
    are related to tipped tasks, and these minutes in the aggregate
    account for 20 percent or more of the hours worked over the
    course of a workweek. But as the regulation’s examples
    indicate, an employee is not engaged in two distinct jobs
    merely because the employee performs different tasks over
    the course of the day; rather, the regulation requires an
    assessment whether a cluster of different tasks constitutes a
    particular job, as that job is ordinarily understood. Moreover,
    the FOH’s minute-by-minute and task-by-task approach is
    32                  MARSH V. J. ALEXANDER’S
    contrary to the statute, which considers only whether an
    employee is engaged in a single job that generates the
    requisite amount of tips. 29 U.S.C. § 203(t). Indeed,
    requiring an employer to analyze every minute of its
    employee’s workday to assess tip credit eligibility would
    frustrate Congress’s goal “to permit the continuance of
    existing practices with respect to tips.” S. Rep. No. 89-1487,
    supra page 20, at 3014.
    Not only is the FOH § 30d00(f) inconsistent with the
    regulation’s approach to defining the word “job,” it also
    produces outcomes that are contrary to the dual jobs
    regulation’s examples of tipped employees engaged in a
    single occupation. For instance, under the FOH § 30d00(f)’s
    approach, an employer would be required to track the time a
    counterman spends working as a chef preparing short orders,
    which is not a tip-generating task, and determine whether the
    cooking duty took up more than 20 percent of the
    counterman’s time.18 But the regulation requires no such
    inquiry; as long as the task of preparing short orders is
    generally assigned to all countermen, the counterman is
    engaged in only his single tipped occupation. See 29 C.F.R.
    § 531.56(e). The FOH § 30d00(f) methodology could result
    in an outcome whereby the counterman would be treated as
    having two jobs, even though the regulation says he has only
    one.
    18
    The regulation deems the preparation of short orders to be “related”
    to the counterman’s job, 29 C.F.R. § 531.56(e), so in this hypothetical the
    employer would not have to determine whether preparation of short orders
    constitutes “unrelated” duties. But see 1979 Letter (advising that salad
    preparation is a chef duty not related to the job of waitress).
    MARSH V. J. ALEXANDER’S                              33
    In short, to the extent the FOH § 30d00(f) approach
    provides an interpretation of the dual jobs regulation at all, it
    provides one that is inconsistent with both the regulation’s
    approach to determining whether an employee has two
    distinct jobs and with the statute’s direction that any person
    engaged in a job that generates the requisite amount of tips is
    a “tipped employee.” In effect, the FOH § 30d00(f) creates
    an alternative regulatory approach with new substantive rules
    that regulate how employees spend their time. This is “de
    facto a new regulation” masquerading as an interpretation,
    and we decline to defer to it.19 
    Christensen, 529 U.S. at 588
    .
    Arguing against this conclusion, Marsh claims that the
    dual jobs regulation is ambiguous because it uses the terms
    “part of her time” and “occasionally” in the waitress
    example.20 Because the DOL can interpret its ambiguous
    regulation, Marsh contends that the FOH 30d00(f)’s
    interpretation of those words merits Auer deference. In
    making this argument, Marsh primarily relies on the Eighth
    Circuit’s decision in Fast v. Applebee’s Int’l, Inc., which
    19
    Because the FOH § 30d00(f) is inconsistent with the regulation and
    the statute, the FOH § 30d00(f) is also unpersuasive and not entitled to
    deference under Skidmore. See 
    Christopher, 567 U.S. at 159
    .
    20
    We are doubtful that the phrase “part of her time” and the word
    “occasionally” in the dual jobs regulation’s waitress example make that
    example ambiguous. The regulation merely describes the cluster of
    activities that are typically part of a waitress job, and leaves to a case-by-
    case determination the question whether an employee with a slightly
    different mix of activities would still be a waitress or would have two
    different jobs.
    34                 MARSH V. J. ALEXANDER’S
    deferred to the DOL’s interpretation in the FOH.21 
    638 F.3d 872
    , 879 (8th Cir. 2011).
    In Fast, the Eighth Circuit first determined that the dual
    jobs regulation was ambiguous because “[b]y using the terms
    ‘part of [the] time’ and ‘occasionally,’ the regulation clearly
    places a temporal limit on the amount of related duties an
    employee can perform and still be considered to be engaged
    in the tip-producing occupation,” yet the regulation does not
    define the term “occasionally.” 
    Id. at 879
    (second alteration
    in original). The Eighth Circuit noted that other courts relied
    on temporal limits to determine whether an employee was
    engaged in dual jobs, citing Myers v. Copper Cellar Corp.,
    
    192 F.3d 546
    , 549–50 (6th Cir. 1999), which held “that
    servers who spent entire shifts working as ‘salad preparers’
    were employed in dual jobs.” 
    Fast, 638 F.3d at 880
    . By
    contrast, “where the related duties are performed
    intermittently and as part of the primary occupation, the
    duties are subject to the tip credit.” 
    Id. (citing Pellon
    v. Bus.
    Representation Int’l, Inc., 
    528 F. Supp. 2d 1306
    , 1313 (S.D.
    Fla. 2007), aff’d, 291 Fed. App’x 310 (11th Cir. 2008)). The
    Eighth Circuit concluded that the DOL’s interpretation was
    reasonable because “[t]he 20 percent threshold used by the
    DOL in its Handbook is not inconsistent with § 531.56(e) and
    is a reasonable interpretation of the terms ‘part of [the] time’
    and ‘occasionally’ used in that regulation.” 
    Id. (second alteration
    in original). The Eighth Circuit did not explain
    why using 20 percent (rather than some other percent of the
    workweek) was reasonable, other than to reference DOL
    21
    The Eighth Circuit deferred to an earlier DOL interpretation
    codified at the FOH § 30d00(e) (1988), but the differences between that
    interpretation and the one presented here are immaterial to our analysis.
    MARSH V. J. ALEXANDER’S                             35
    regulations in other contexts that had imposed a 20 percent
    temporal limitation. See 
    id. We disagree
    with the Eighth Circuit’s Auer analysis on
    several grounds. Most important, the Eighth Circuit failed to
    consider the regulatory scheme as a whole, and it therefore
    missed the threshold question whether it is reasonable to
    determine that an employee is engaged in a second “job” by
    time-tracking an employee’s discrete tasks, categorizing
    them, and accounting for minutes spent in various activities.
    The Eighth Circuit focused on a few words in the regulation
    (“part of her time” and “occasionally”), 
    id. at 880,
    that in
    context merely explain that a waitress who engages in a range
    of typical tasks over the course of the day is not in a dual job.
    The Eighth Circuit ignored the regulation’s second example
    of an employee not engaged in a dual job, i.e., the
    counterman, which does not include any language imposing
    a temporal limitation on the amount of time that could be
    spent engaging in related activities.22 29 C.F.R. § 531.56(e).
    Because the Eighth Circuit narrowly focused on a few words
    out of context, it failed to grapple with the crucial question
    whether the FOH’s time sheet approach is a reasonable
    22
    The dissent contends that the language “takes a turn” in the
    counterman example expresses a temporal limitation. Dissent at 45. We
    disagree. Nothing in the regulation’s text would prohibit four countermen
    from taking turns as the short order cook for equal periods during a shift,
    such that each counterman spends 25 percent of the shift performing the
    duty. That arrangement, which the regulation’s text allows, is
    incompatible with the DOL’s arbitrary 20 percent threshold. If the
    counterman example no longer reflects contemporary practice, as the
    dissent suggests, see 
    id. at 45
    n.3, the solution is to amend the regulation
    or the statute, not to craft a new rule under the guise of interpreting the
    current unambiguous language.
    36               MARSH V. J. ALEXANDER’S
    interpretation of “job” (in the regulation) or “occupation” (in
    the statute).
    Moreover, the very cases that the Eighth Circuit cited to
    support its ruling, Myers and Pellon, suggest that the FOH’s
    approach is unreasonable. These cases hold, consistent with
    the dual jobs regulation and the Opinion Letters, that in order
    for an employee to be engaged in two different occupations
    there must be a clear dividing line between two different
    types of duties, such as when one set of duties is performed
    in a distinct part of the workday. Compare 
    Myers, 192 F.3d at 549
    –50 (holding that a waitress’s shift as a salad preparer
    was a dual job), with 1979 Letter (similar). As Fast
    summarized the rule from Pellon, “where the related duties
    are performed intermittently and as part of the primary
    occupation, the duties are subject to the tip credit.” 
    Fast, 638 F.3d at 880
    . Such intermittent duties are not a second
    “job” as that word is reasonably understood. Yet under the
    FOH, such intermittently performed duties may be treated as
    a second job for which the employer may not take a tip credit.
    Finally, we disagree with Fast’s conclusion (and the
    DOL’s argument) that the DOL’s prescription of a specific
    temporal limit on certain duties (i.e., 20 percent of the total
    time worked) is a reasonable method for determining when an
    employee has a second job. The Eighth Circuit upheld this
    arbitrary temporal limitation in part because it is consistent
    with temporal limitations in other parts of the FLSA’s
    regulatory regime. See 
    id. at 881.
    But this fact is irrelevant
    because each example of a temporal cap that the DOL and
    Fast cite was either legislatively enacted or promulgated
    through notice and comment rulemaking. See 29 U.S.C.
    § 213(c)(6); 29 C.F.R. §§ 552.6(b), 786.1, 786.100, 786.150,
    786.200; 
    Fast, 638 F.3d at 881
    . By allowing the DOL to
    MARSH V. J. ALEXANDER’S                             37
    impose a substantive 20 percent cap on the performance of
    certain duties under the guise of interpreting the word
    “occasionally,” the Eighth Circuit contravened the rule that
    agencies not be allowed to create new substantive regulations
    through interpretation. See 
    Christensen, 529 U.S. at 588
    .
    Although the regulations that the DOL cites may be
    permissible constructions of the FLSA provisions they
    implement, that tells us nothing about whether the FOH
    § 30d00(f) is consistent with the text of the dual jobs
    regulation and § 203(t).23
    In short, the Eighth Circuit did not properly consider
    whether the FOH was consistent with the regulation, 
    Auer, 519 U.S. at 461
    , whether deference would allow the agency
    to “create de facto a new regulation,” 
    Christensen, 529 U.S. at 588
    , or whether the interpretation would be consistent with
    § 203(t). Accordingly, we reject Marsh’s argument that we
    should adopt Fast’s approach.24
    23
    For the same reason, we reject the dissent’s argument that the FOH
    § 30d00(f) is not inconsistent with the dual jobs regulation because other
    regulations require employers to track an employee’s time. See Dissent
    at 49 (citing 29 C.F.R. § 516.28(a)). The proper question is whether the
    FOH § 30d00(f) is consistent with the regulation it purports to interpret,
    not whether it bears some similarity to other aspects of the FLSA’s
    statutory and regulatory scheme.
    24
    Marsh argues that the Seventh Circuit, like the Eighth, has deferred
    to the DOL’s interpretation of the dual jobs regulation. We disagree. In
    Driver v. AppleIllinois, LLC, the Seventh Circuit considered whether to
    grant a petition to appeal a denial of class certification. 
    739 F.3d 1073
    ,
    1074 (7th Cir. 2014). When discussing the case’s background, Driver
    mentioned the DOL’s interpretation of the dual jobs regulation in order to
    provide context to the class definition in issue. See 
    id. at 1075.
    Driver
    was not presented with, and did not decide, the question whether Auer
    compels deference to the DOL’s interpretation. More recently, the
    38                 MARSH V. J. ALEXANDER’S
    After exhausting his legal arguments, Marsh urges us to
    consider that the FOH’s approach to the dual jobs inquiry
    simply “makes sense.” He contends that an employer should
    not be able to hire an employee for a job that is traditionally
    tipped, but then require the employee to engage in tasks
    associated with a job that is traditionally not tipped.
    According to Marsh, the dual jobs regulation and Opinion
    Letters do not adequately address this problem, and so the
    DOL must be free to step in with a solution. Our task,
    however, is not to pass on the wisdom of the FOH’s
    approach, but to determine whether the DOL can enforce this
    approach in the guise of interpreting a regulation. We hold
    only that, at present, no provision with the force of law
    permits the DOL to require employers to engage in time
    tracking and accounting for minutes spent in diverse tasks
    before claiming a tip credit. Our decision today does not
    prevent the DOL from attempting to promulgate this
    approach through rulemaking, nor prevent Congress from
    requiring such an approach through legislation.
    III
    Our refusal to defer to the FOH § 30d00(f) does not mean
    that other guidance from the DOL might not warrant
    Seventh Circuit held that the evidence before it did not establish a
    violation of the FLSA even under the FOH, and therefore did not reach the
    question whether the FOH merited deference. See 
    Schaefer, 829 F.3d at 554
    –55.
    Because we reject Fast as unpersuasive, we also find unpersuasive
    those district court cases that have followed Fast’s approach without
    serious consideration or analysis of Fast’s errors. See, e.g., McLamb v.
    High 5 Hospitality, 
    197 F. Supp. 3d 656
    , 662–63 (D. Del. 2016); Flood v.
    Carlson Rest. Inc., 
    94 F. Supp. 3d 572
    , 582–83 (S.D.N.Y. 2015).
    MARSH V. J. ALEXANDER’S                             39
    deference. The DOL’s prior Opinion Letters, for example,
    consider whether there is a “clear dividing line” between two
    different types of duties, see 1980 Letter, whether one set of
    duties is performed in a distinct part of the workday, see 1979
    Letter, or whether duties that do not produce tips are
    generally assigned, see 1985 Letter. We need not decide here
    whether the Opinion Letters merit deference, however,
    because Marsh conceded at oral argument that his “related”
    and “unrelated” duties were all intermingled with the
    performance of duties directed at generating tips. See supra
    at 15, note 7. But because Marsh’s concession is in tension
    with certain allegations in the proposed amended complaint,
    e.g., that some of his cleaning tasks (such as wiping down
    tables for 20 minutes after each closing shift) were temporally
    separated from serving customers, the proper course here is
    to remand to the district court to permit Marsh the
    opportunity to propose an amended complaint that focuses his
    allegations in light of our holding today.25 Cf. Mark H. v.
    Lemahieu, 
    513 F.3d 922
    , 939 (9th Cir. 2008) (clarifying the
    law and then remanding for an opportunity to propose an
    amended complaint in light of the clarification). On remand,
    if Marsh alleges facts that state a claim by reference to DOL
    guidance other than the FOH § 30d00(f), such as the Opinion
    Letters, the district court may consider in the first instance
    25
    This disposition is the same for all plaintiffs in these consolidated
    appeals. In Crystal Sheehan’s appeal, the defendant asks us to affirm on
    the alternative ground that the statute of limitations bars Sheehan’s claim.
    We decline this invitation, as we believe that this argument would benefit
    from further development in the district court, including possible
    discovery on the issue of the willfulness of any alleged FLSA violation.
    See 29 U.S.C. § 255(a); Fed. R. Civ. P. 56(d). We leave to the district
    court’s sound discretion how to proceed with the resolution of this
    question on remand.
    40                  MARSH V. J. ALEXANDER’S
    whether deference is owed to such guidance, and whether the
    facts alleged state a claim.
    In sum, Marsh cannot state a claim under § 206(a) by
    alleging that discrete “related” tasks or duties, which were
    performed intermittently over the course of the day and were
    intermingled with his duties directed at generating tips,
    comprise a dual job when aggregated together over the course
    of a workweek. Performance of dispersed, related, and
    generally assigned duties is consistent with the waitress and
    counterman examples in the dual jobs regulation, which are
    examples of employment in a single tipped occupation.
    29 C.F.R. § 531.56(e). Marsh also cannot state a claim by
    alleging the performance of “unrelated” duties that were
    similarly dispersed and generally assigned; that, too, is
    inconsistent with the concept of a dual job. We do not reach
    or decide whether allegations that an employee performed
    general maintenance work for an extended period before or
    after customer interaction began or ended rises to the level of
    a dual job.26
    26
    We reject J. Alexander’s argument that we can affirm on the district
    court’s alternative determination that Marsh failed to state a minimum
    wage claim under 29 U.S.C. § 206(a) because he failed to allege that he
    earned less than minimum wage in any given workweek. This argument
    relies on United States v. Klinghoffer Brothers Realty Corp., in which an
    employer required its employees to work extra hours without pay.
    
    285 F.2d 487
    , 490 (2d Cir. 1960). The Second Circuit held that this
    practice did not violate the FLSA’s minimum wage requirements so long
    as the employees received the minimum wage for each hour worked when
    the total weekly pay was divided by the total number of hours worked.
    Id.; see also Adair v. City of Kirkland, 
    185 F.3d 1055
    , 1063 (9th Cir.
    1999) (holding that a district court did not err in applying a similar
    approach). In order to avoid FLSA liability under Klinghoffer’s approach,
    an employer must pay its employees more than the minimum wage.
    Because an employer relying on a tip credit to comply with the FLSA
    MARSH V. J. ALEXANDER’S                            41
    Although we agree with the district court that the FOH
    § 30d00(f) does not warrant Auer deference, we vacate the
    final orders and judgments in these cases and remand to allow
    the plaintiffs opportunities to propose new amended
    complaints in light of this opinion.27
    VACATED AND REMANDED.
    PAEZ, Circuit Judge, concurring and dissenting:
    Contrary to the majority, I would defer to the Department
    of Labor’s (“DOL”) interpretation of 29 C.F.R. § 531.56(e),
    the tipped minimum wage regulation at issue in this case.1
    never pays more than minimum wage to an employee, see 29 U.S.C.
    § 203(m) (allowing an employer to take a tip credit only for the amount
    of tips necessary to ensure that the employee receives the minimum
    wage), Klinghoffer is not applicable here. Therefore, Marsh’s complaint
    and proposed amended complaint alleged that J. Alexander’s paid Marsh
    less than minimum wage over the course of a workweek because he had
    two jobs within the meaning of § 531.56(e) and was not paid the minimum
    wage for the second job.
    27
    The parties will bear their own costs on appeal. See Fed. R. App.
    P. 39(a)(4).
    1
    I agree with the majority that the dispositions below should be
    vacated and remanded, but I would remand for further proceedings on the
    merits of the plaintiffs’ claims as alleged. On several other minor points,
    I also agree with the majority. I agree that Probert’s suggestion that the
    Field Operations Handbook (“FOH”) was not “a proper source of
    interpretative guidance” does not govern our Auer deference analysis.
    Opin. at 27 n.15. Probert v. Family Centered Servs. of Alaska., Inc.,
    
    651 F.3d 1007
    , 1012 9th Cir. 2011). I also agree that the wage averaging
    scheme described in United States v. Klinghoffer Bros. Realty Corp.,
    42                 MARSH V. J. ALEXANDER’S
    Employees paid the tipped minimum wage for untipped work
    are underpaid.2 Recognizing this problem, the DOL issued
    guidance clarifying that under § 531.56(e), employers must
    pay their tipped employees the full minimum wage when
    such employees spend a substantial amount of time
    performing untipped work. Because the DOL’s guidance
    interpreted its own ambiguous regulation, and is neither
    plainly inconsistent with that regulation nor erroneous, it is
    entitled to Auer deference. For the reasons discussed below,
    I would follow the Eighth Circuit’s persuasive opinion in
    Fast v. Applebee’s Int’l, Inc., 
    638 F.3d 872
    (8th Cir. 2011),
    and defer to the DOL’s important, necessary, and sound
    guidance. Accordingly, I respectfully dissent from this part
    of the majority’s opinion.
    I.
    An agency’s interpretation of its own ambiguous
    regulation is ordinarily entitled to deference, because an
    agency’s own regulation “reflect[s] the considerable
    experience and expertise the [agency] ha[s] acquired over
    time with respect to the complexities of the [statute].”
    Gonzales v. Oregon, 
    546 U.S. 243
    , 256 (2006). We will
    decline to apply Auer deference only where the agency’s
    interpretation is “plainly erroneous or inconsistent” with the
    regulation. Auer v. Robbins, 
    519 U.S. 452
    , 461 (1997)
    
    285 F.2d 487
    , 490 (2d Cir. 1960) is not applicable here. Opin. at 40–41
    n.26. I therefore concur in these aspects of the majority’s opinion.
    2
    See William Whittaker, Cong. Research Serv., RL33348, The Tip
    Credit Provisions of the Fair Labor Standards Act 2–3 (2006) (explaining
    that waiters and other service employees were not covered by the FLSA
    until 1966, at which point Congress introduced the tipped minimum wage
    so that such employees would receive the minimum wage).
    MARSH V. J. ALEXANDER’S                      43
    (internal quotation marks and citation omitted) (describing
    the standard as “deferential”).           Where an agency’s
    interpretation is plainly erroneous or inconsistent, we will still
    defer to it, but only “proportional to the thoroughness evident
    in its consideration, the validity of its reasoning, its
    consistency with earlier and later pronouncements, and all
    those factors which give it power to persuade.” Christopher
    v. SmithKline Beecham Corp., 
    567 U.S. 142
    , 159 (2012)
    (internal quotation marks and citations omitted).
    I part ways with the majority at each step of the Auer
    deference analysis. First, § 531.56(e) is ambiguous, as it
    employs undefined terms like “occasionally,” and provides
    two examples which, at first pass, appear to conflict. Second,
    the DOL’s interpretation of this ambiguous regulation has
    been consistent over time. The DOL has consistently stated
    that the amount of time a tipped employee can spend on
    untipped work is limited. The DOL’s guidance setting that
    limit at 20% of an employee’s time is also consistent with
    other Fair Labor Standards Act (“FLSA”) provisions. In
    contrast, as I understand its reasons for vacating and
    remanding, the majority would require Marsh to show a
    “clear dividing line” between, or distinct hours for, different
    jobs, a requirement which is inconsistent with DOL guidance,
    and would read out key regulatory provisions. The majority
    also errs as the regulations embrace time tracking with
    respect to each occupation. Third, underlying these errors,
    the majority fails to apply the narrow construction principle
    and mistakenly places the burden of proof on the employee.
    44                MARSH V. J. ALEXANDER’S
    II.
    A.
    Section 531.56(e) provides:
    In some situations an employee is employed
    in a dual job, as for example, where a
    maintenance man in a hotel also serves as a
    waiter. In such a situation . . . no tip credit can
    be taken for his hours of employment in his
    occupation of maintenance man. Such a
    situation is distinguishable from that of a
    waitress who spends part of her time cleaning
    and setting tables, toasting bread, making
    coffee and occasionally washing dishes or
    glasses. It is likewise distinguishable from
    the counterman who also prepares his own
    short orders or who . . . takes a turn as a short
    order cook for the group. . . .
    29 C.F.R. § 531.56(e) (emphasis added).
    Section 531.56(e) is ambiguous. First, § 531.56(e) uses
    ambiguous terms, including “occasional[]” and “part of [the]
    time,” without defining them. The majority does not provide
    any definition of the terms nor does it explain why or how
    these terms are unambiguous. Opin. at 33 n.20. The Eighth
    Circuit in Fast, by contrast, does explain that the use of the
    term “occasionally” is ambiguous because it does not explain
    for how much time an employer can assign untipped work,
    and still treat that work as 
    “occasional.” 638 F.3d at 879
    . I
    would join the Eighth Circuit’s persuasive holding that the
    regulation is ambiguous.
    MARSH V. J. ALEXANDER’S                           45
    Second, § 531.56(e) is ambiguous because it includes two
    examples which, at first glance, seem to conflict. While the
    regulation explains that a waitress cannot be paid the tipped
    minimum wage for more than “part [] time [or] occasional[ ]”
    work “cleaning and setting tables, toasting bread, making
    coffee and . . . washing dishes or glasses,” the majority reads
    the regulation to allow a counterman to be paid the tipped
    minimum wage for any amount of time spent on work
    “prepar[ing] short orders.” Opin. at 32; 29 C.F.R.
    § 531.56(e). The majority’s reading ignores crucial text in
    § 531.56(e) which does place a temporal limit on a
    counterman’s work as a short order cook. For example, the
    regulation allows a counterman to be paid the tipped
    minimum wage when he “takes a turn as a short order cook
    for the group,” which indicates a limit on the amount of time
    he can work as a short order cook and still be paid the tipped
    minimum wage. 29 C.F.R. § 531.56(e).3 In any case, any
    confusion regarding how to harmonize the two examples only
    3
    The counterman example may be confusing as a result of when the
    regulation was promulgated—1967. 
    Fast, 638 F.3d at 878
    . It may have
    been the case that in 1967 customers tipped countermen to cook short
    orders in their presence. DOL’s December 2016 Fact Sheet makes clear
    that countermen are tipped employees only when they “serve customers.”
    U.S. Department of Labor, Wage and Hour Division Fact Sheet # 15:
    Tipped Employees Under the Fair Labor Standards Act (FLSA) (rev. Dec.
    2 0 1 6 ) ,                 a v a i l a b l e                    a t
    https://www.dol.gov/whd/regs/compliance/whdfs15.htm. (last visited
    August 22, 2017).
    The majority’s example of a four counterman group spending 25% of
    their time cooking short orders explains precisely why the regulation is
    ambiguous and guidance was due. Opin. at 35 n.22. A four counterman
    group would cause each counterman to perform more than occasional
    untipped work, while a five counterman group would only occasionally,
    or 20% of the time, cook orders.
    46               MARSH V. J. ALEXANDER’S
    demonstrates that the regulation is ambiguous. Because the
    regulation is ambiguous, the next step of the Auer analysis is
    to determine whether the DOL’s interpretation is “plainly
    erroneous or 
    inconsistent.” 519 U.S. at 461
    .
    B.
    The DOL’s interpretation is far from “plainly erroneous
    or inconsistent” and is instead, consistent with nearly four
    decades of interpretive guidance and with the statute and the
    regulation itself. 
    Id. The DOL
    ’s guidance at issue, in its
    Field Operations Handbook (“FOH”), provides that where
    “tipped employees spend a substantial amount of time (i.e., in
    excess of 20 percent of the hours worked in the tipped
    occupation in the workweek) performing [] related [untipped]
    duties, no tip credit may be taken for the time spent in those
    duties.” FOH § 30d00(f) (2016).
    First, § 531.56(e) and the DOL’s interpretive guidance
    have consistently limited the amount of time a tipped
    employee can perform untipped work and still receive the
    tipped minimum wage. We have held that a consistent view
    over twenty-five years is a an “extended period of time”
    meriting “[s]pecial deference.” Bassiri v. Xerox Corp.,
    
    463 F.3d 927
    , 933 (9th Cir. 2006) (internal citations and
    quotation marks omitted).             Section 531.56(e) was
    promulgated in 1967, and itself places temporal limits on
    untipped work by using the phrases “occasional[],” “part of
    [the] time,” and “takes a turn.” Since 1979, the DOL has
    issued opinion letters, fact sheets, amicus briefs, and the FOH
    which have consistently placed temporal limits on untipped
    work. See Brief for the Secretary of Labor as Amicus Curiae
    in Support of Plaintiffs-Appellants, Marsh v. J. Alexander’s
    LLC, Nos. 15-15791+ (9th Cir. July 13, 2016) (“DOL Amicus
    MARSH V. J. ALEXANDER’S                            47
    Brief”), at 8–10. As the Eighth Circuit explained in Fast, the
    FOH drew from prior opinion letters, including the 1980
    letter describing a waitress working after hours cleaning, and
    the 1985 letter describing a waiter performing preparatory
    work for 30% to 40% of her time, when it set a 20% threshold
    on the amount of time a tipped employee could perform
    untipped 
    work. 638 F.3d at 878
    . Over thirty-eight years, the
    DOL has consistently interpreted § 531.56(e) to involve a
    temporal limit, and this interpretation is also consistent with
    the regulation itself.4
    Second, the 20% threshold is also consistent with other
    DOL provisions containing temporal limitations. Congress
    and the DOL have defined occasional in many other FLSA
    provisions to mean 20%. See 29 U.S.C. § 213(c)(6)(G);
    29 C.F.R. § 552.5; 29 C.F.R. § 552.6(b); 29 C.F.R. § 786.150;
    4
    The majority points to the 1980 Opinion Letter as an example in
    which the DOL did not consider the time spent performing those duties.
    I disagree, as the 1980 Letter embraced time limits when it explained that
    “routine[]” untipped work would not be permissible. 1980 Opinion Letter.
    The majority also suggests that the FOH is inconsistent with
    § 531.56(e) because it treats duties related and unrelated to tipped work
    differently. Opin. at 27. But the regulation itself distinguishes between
    related and unrelated work, for example in allowing a waitress to be paid
    the tipped minimum wage for limited time setting tables and making
    coffee, but disallowing a waiter to be paid the tipped minimum wage for
    any time spent as a janitor. Moreover, the DOL’s guidance has also
    consistently distinguished between related and unrelated duties. See, e.g.,
    U.S. Dep’t Labor, Wage & Hour Div., Opinion Letter FLSA-895 (Aug. 8,
    1979) (“1979 Opinion Letter”) (disallowing a waitress to be paid the
    tipped minimum wage for time spent preparing vegetables for the salad
    bar); U.S. Dep’t of Labor, Wage & Hour Div., Opinion Letter Fair Labor
    Standards Act, WH-502, 
    1980 WL 141336
    (“1980 Opinion Letter”)
    (allowing a waiter to be paid the tipped minimum wage for restocking the
    waiter station, but not for maintenance work).
    48               MARSH V. J. ALEXANDER’S
    29 C.F.R. § 786.1; 29 C.F.R. § 786.100; 29 C.F.R. § 786.200.
    The DOL explained in its amicus brief in this case that it
    derived the 20% threshold from these provisions. DOL
    Amicus Brief, at 19, n.6; see also 
    Fast, 638 F.3d at 881
    (deferring to the FOH in part because the 20% threshold drew
    from numerous other FLSA provisions). The 20% threshold
    is consistent across the FLSA statutory scheme and
    implementing regulations.
    The majority’s holding that the DOL’s interpretation was
    inconsistent errs in several regards. First, I read the majority
    to require Marsh to allege a “clear dividing line” between
    time spent on tipped and untipped work (for example,
    untipped work performed before or after the restaurant is
    open to customers) on remand, but this requirement is
    inconsistent with § 531.56(e) and the DOL’s interpretive
    guidance. Opin. at 39. The 1980 Opinion Letter explains that
    “where there is a clear dividing line between the types of
    duties performed by a tipped employee, . . . no tip credit may
    be taken for the time spent . . . performing maintenance
    duties.” 1980 Opinion Letter. In other words, the phrase
    “clear dividing line” in the opinion letter referred to a
    division between “types of duties” rather than a division on
    the basis of hours, and moreover, the letter actually approved
    of limited “after-hours” duties related to tipped work. 1980
    Letter. And the 1979 Letter upon which the majority relies,
    concluded that waitresses must be paid the full minimum
    wage because the work performed was similar to a chef’s
    work, not because it was performed during a distinct part of
    the day. 1979 Letter; Opin. at 39. The majority’s
    requirement is therefore misplaced and inconsistent with the
    DOL’s guidance.
    MARSH V. J. ALEXANDER’S                               49
    Second, the majority asserts that the FOH is inconsistent
    because it requires employers to analyze duties or tasks rather
    than jobs or occupations. Opin. at 28. The regulation
    provides that “[a]n employee who receives tips . . . is a
    ‘tipped employee’ . . . when, in the occupation in which he is
    engaged, the amounts he receives as tips [exceed the requisite
    amount].” 29 C.F.R. § 531.56(a). I agree with the Eighth
    Circuit that the phrase “engaged in” requires the DOL to
    interpret precisely when an employee is performing tipped
    work, including by looking at when the employee performs
    untipped duties like those of a janitor. See 
    Fast, 638 F.3d at 879
    –80. Moreover, § 531.56(e) itself discusses both duties
    and occupations. See 29 C.F.R. § 531.56(e) (referring both to
    “two occupations” and “related duties in an occupation”).
    Third, the majority erroneously asserts that the FOH’s
    interpretation is inconsistent with the statute and regulations
    because it requires keeping track of the employee’s time,
    while Congress intended “to permit the continuance of
    existing practices with respect to tips.” Opin. at 31–32; S.
    Rep. No 89-1487 (1966) reprinted in 1966 U.S.C.C.A.N.
    3002, 3014. To the contrary, the FOH requires employers to
    track an employee’s time in a manner that is consistent with
    other DOL guidance regarding the tipped minimum wage.
    FOH § 30d00(f) (2016). For example, 29 C.F.R. § 516.28(a)
    requires employers to maintain records of each hour an
    employee receives tips and each hour she does not. Any FOH
    time tracking requirement is consistent with the DOL’s tipped
    minimum wage guidance.5
    5
    The majority asserts that we should look only to the regulation to
    determine consistency. Opin. at 37 n23. But the majority contradicts
    itself, as it also correctly asserted that we look to prior interpretations and
    pronouncements to determine consistency under Auer. Opin. at 18 n.9.
    50              MARSH V. J. ALEXANDER’S
    C.
    Finally, underlying these errors, the majority fails to
    apply the narrow-construction principle to the tipped
    minimum wage. Opin. at 29–30 n.17. In my view, the tipped
    minimum wage is an exemption in the FLSA that should be
    construed narrowly against employers. The “FLSA is to be
    construed liberally in favor of employees [and] exemptions
    are narrowly construed against employers.” Haro v. City of
    Los Angeles, 
    745 F.3d 1249
    , 1256 (9th Cir. 2014) (citation
    omitted). The majority points to two recent Supreme Court
    cases which held that the narrow-construction principle did
    not apply to two provisions in the FLSA definitions section,
    the section which also contains the tipped minimum wage.
    Opin. at 29–30 n.17; See Sandifer v. U.S. Steel Corp., 134 S.
    Ct. 870, 879 n.7 (2014) (holding the narrow-construction
    principle inapplicable to a definitions provision regarding
    doffing clothing because narrowly construed exemptions
    “generally reside in § 213, which is entitled ‘Exemptions’ and
    classifies certain kinds of workers as uncovered by various
    provisions”) (emphasis added); see also 
    id. (Sotomayor, J.
    ,
    declining to join footnote 7); 
    SmithKline, 567 U.S. at 164
    n.21 (holding the narrow-construction principle inapplicable
    to the “sale” definition because it was “a general definition
    that applies throughout the FLSA”). The tipped minimum
    wage is distinct from these definitional FLSA provisions,
    however. Unlike “sale,” the provision at issue in SmithKline,
    the tipped minimum wage is not a definition which applies
    throughout the 
    FLSA. 567 U.S. at 164
    n.21. Likewise, the
    tipped minimum wage more closely resembles the
    exemptions in § 213 which have “generally” been the subject
    of the narrow construction principle. See 29 U.S.C. § 213
    (excluding from the minimum wage classes of employees
    including executives and professionals, outside salesmen,
    MARSH V. J. ALEXANDER’S                    51
    amusement park employees, fishers, and farmers); 
    Sandifer, 134 S. Ct. at 879
    n.7. Further, we have held that the related
    tip pool requirements should be narrowly construed, see
    Oregon Rest. & Lodging Ass’n v. Perez, 
    816 F.3d 1080
    , 1090
    (9th Cir. 2016), and, post-Sandifer and SmithKline, that a
    provision defining employees “engaged in fire protection”
    should be narrowly construed, see 
    Haro, 745 F.3d at 1256
    .
    I would, accordingly, consider the tipped minimum wage an
    exemption, although it arises in the definitions section of
    FLSA, and give it a narrow construction.
    Relatedly, the majority fails to place the burden on the
    employer to show it can use the tip credit. DOL Amicus
    Brief, at 25. Congress made clear that it intended for
    employers to prove the requirements of the tip credit. S. Rep.
    No. 93-690, at 43 (1974) ( “[T]he original intent of Congress
    [was] to place on the employer the burden of proving . . . the
    amount of tip credit, if any, which such employer is entitled
    to claim.”); see Barcellona v. Tiffany English Pub, Inc.,
    
    597 F.2d 464
    , 467 (5th Cir.1979) (recognizing that employers
    bear the burden); see also Perez v. Lorraine Enters., Inc.,
    
    769 F.3d 23
    , 27 (1st Cir. 2014) (same); Myers v. Copper
    Cellar Corp., 
    192 F.3d 546
    , 549 n. 4 (6th Cir. 1999) (same).
    The majority’s improper allocation of the burden and failure
    to apply the narrow-construction principle underlie and
    potentially explain its errors.
    III.
    Because the DOL’s guidance interpreted an ambiguous
    regulation, and did so in a manner that was not “plainly
    erroneous or inconsistent,” it is entitled to Auer deference. I
    would, accordingly vacate the district court’s orders granting
    the motions to dismiss, judgments on the pleading, and the
    52             MARSH V. J. ALEXANDER’S
    order granting summary judgment, and remand for further
    proceedings on the key issue of whether the defendants
    violated the FLSA by paying its employees well below
    minimum wage for untipped work.
    

Document Info

Docket Number: 15-15791

Citation Numbers: 869 F.3d 1108

Filed Date: 9/6/2017

Precedential Status: Precedential

Modified Date: 1/12/2023

Authorities (28)

Bruce Barcellona, Cross-Appellants v. Tiffany English Pub, ... , 597 F.2d 464 ( 1979 )

Eric Myers, Jimmy Underwood, Michelle Grundorf v. The ... , 192 F.3d 546 ( 1999 )

Christopher v. SmithKline Beecham Corp. , 635 F.3d 383 ( 2011 )

kathleen-klem-rosemary-knoxpatricia-christman-and-linda-shadwell-on , 208 F.3d 1085 ( 2000 )

Probert v. Family Centered Services of Alaska, Inc. , 651 F.3d 1007 ( 2011 )

Fast v. Applebee's International, Inc. , 638 F.3d 872 ( 2011 )

Bill Honey v. John Distelrath, Chief of Police West Covina ... , 195 F.3d 531 ( 1999 )

Cumbie v. Woody Woo, Inc. , 596 F.3d 577 ( 2010 )

ali-bassiri-v-xerox-corporation-xerox-corporation-long-term-disability , 463 F.3d 927 ( 2006 )

Nolan v. Heald College , 551 F.3d 1148 ( 2009 )

william-biggs-plaintiffs-appellants-cross-appellees-v-pete-wilson , 1 F.3d 1537 ( 1993 )

Mark H. v. Lemahieu , 513 F.3d 922 ( 2008 )

unemplinsrep-cch-p-17136a-robert-a-mines-carolyn-j-howard-gary , 981 F.2d 1068 ( 1992 )

wayne-adair-michael-j-allenrobert-balkema-michaelbrewer-rex-d-caldwell , 185 F.3d 1055 ( 1999 )

United States v. Larionoff , 97 S. Ct. 2150 ( 1977 )

Skidmore v. Swift & Co. , 65 S. Ct. 161 ( 1944 )

allwaste-inc-a-delaware-corporation-allwaste-recycling-inc-a-delaware , 65 F.3d 1523 ( 1995 )

Perrin v. United States , 100 S. Ct. 311 ( 1979 )

Chase Bank USA, N. A. v. McCoy , 131 S. Ct. 871 ( 2011 )

Pellon v. Business Representation International, Inc. , 528 F. Supp. 2d 1306 ( 2007 )

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