Parker v. Owens-Illinois Inc ( 2001 )

UNITED STATES COURT OF APPEALS
For the Fifth Circuit
No. 00-30084
NATHAN PARKER
Plaintiff - Appellant
VERSUS
OWENS-ILLINOIS INC; OWENS-ILLINOIS HOURLY RETIREMENT PLAN;
OWENS-ILLINOIS EMPLOYEE BENEFIT COMMITTEE;
OWENS-ILLINOIS HOURLY EMPLOYEE WELFARE BENEFIT PLAN
Defendants - Appellees
Appeal from the United States District Court
For the Eastern District of Louisiana
(98-CV-201-D)
September 28, 2001
Before REYNALDO G. GARZA, STEWART, and DENNIS, Circuit Judges.
PER CURIAM:*
This action arises from the denial of disability retirement
income benefits under a plan governed by the Employee Retirement
Income Security Act of 1974 (“ERISA”), 29 U.S.C. §§ 1001-1461. On
cross-motions for summary judgment, the district court determined
*
Pursuant to 5TH CIR. R. 47.5, the Court has determined that this
opinion should not be published and is not precedent except under
the limited circumstances set forth in 5TH CIR. R. 47.5.4.
1
that the administrator’s interpretation of the plan was legally
correct, and therefore the denial of the plaintiff’s benefits claim
could not constitute an abuse of discretion. The court accordingly
granted summary judgment in favor of the defendants. Concluding
that the plaintiff is entitled to the benefits for which he
applied, we reverse the district court and remand for entry of
judgment in conformity with our opinion.
I. Facts and Procedural History
Owens-Illinois, Inc., employed Nathan Parker at its New
Orleans, Louisiana plant from 1961 until 1985. In December of
1984, Owens-Illinois ceased production at its New Orleans plant,
leaving only a skeleton crew on the premises. Parker remained as
part of this crew and worked in the plant’s warehouse until July
24, 1985, when he suffered a disabling work-related injury.1 As a
result of the injury, Parker received workers’ compensation
benefits, as well as Social Security disability payments and life
insurance disability benefits.
Although warehouse operations and employment continued,
Owens-Illinois closed the personnel office of the New Orleans plant
1
Owens-Illinois employed Mr. Parker as a forklift operator. His
warehouse duties also required him to operate a sweeping machine
known as a “retriever.” Mr. Parker was using this machine at the
time of his injury. It appears from the record that a steering
malfunction caused the “retriever” to fall, with Mr. Parker in it,
from a loading dock onto a railroad track.
2
when it terminated production there in 1984.2 Consequently, at the
time Parker was injured, there was no one available at the plant to
provide him with the proper forms or to assist him in applying for
disability and retirement benefits.
On December 28, 1994, over nine years after he became
disabled, Parker applied to Aetna Life Insurance Company for
permanent and total disability (“PTD”) benefits under a group
policy insured by Aetna and provided to employees as part of the
Owens-Illinois Hourly Welfare Benefit Plan. Aetna denied Parker’s
PTD claim because the Welfare Benefit Plan required that claims for
PTD benefits be filed with the insurance company within 12 months
after the employee stopped active work.
In October of 1995, Parker filed a claim for disability
retirement income (“DRI”) benefits under the Owens-Illinois Hourly
Retirement Plan. In 1983, Owens-Illinois provided its Retirement
Plan participants, including Mr. Parker, with a Summary Plan
Description (“SPD”) that explained the eligibility criteria for DRI
benefits. This booklet informed Mr. Parker as follows:
2
Parker asserts that Owens-Illinois customarily filed claims for
permanent and total disability benefits on behalf of injured
workers, but failed do so in his case because of the plant closure.
Owens-Illinois responds that the initiation of benefit claims for
injured employees was never standard practice. Despite this
disagreement, it is clear that Parker did not have access to the
resources that would have been available to him had he been injured
when the plant was fully functional. The Summary Plan Description
of the Owens-Illinois Hourly Welfare Benefit Plan and the Owens-
Illinois Hourly Retirement Plan states that the forms necessary to
file the respective claims for benefits “are available in your
Personnel Department.”
3
You are eligible for disability [retirement] income
benefits if you have had ten or more years of credited
service and become permanently and totally disabled. You
will be considered permanently and totally disabled for
the purposes of this benefit if the insurance company
approves your claim for permanent and total disability
benefits under the Group Insurance Program.
* * *
In order to file a claim for Disability Retirement Income
Benefits you must first submit a claim for permanent and
total disability benefits under the Hourly Employees
Group Insurance Program. You must also complete an
application for retirement benefits. These forms are
available in your Personnel Department.
The applicable written plan document, entitled the “Third Amended
and Restated Owens-Illinois Hourly Retirement Plan,” which was in
effect in 1985 when Mr. Parker was injured, stated at § 7.03:
In any case of retirement on account of permanent and
total disability, [1] evidenced by the award of benefits
for permanent and total disability under any group
insurance policy provided and administered by an
Employer, if such benefits are provided by any such
policy, or [2] evidenced by proof satisfactory to the
Committee, if such benefits are not provided by any such
policy, . . . the Committee shall direct the Trustee to
pay . . . a monthly disability retirement benefit. . . .
Because the insurance company (Aetna) did not “approve” his
prior claim for PTD benefits, the Owens-Illinois retirement manager
found that the terms of the SPD rendered Parker ineligible for
disability retirement benefits. Furthermore, after review of the
Retirement Plan itself, and § 7.03 in particular, the manager
concluded that since PTD benefits were provided by a group
insurance policy, an award of those benefits by the insurer was an
absolute prerequisite to Parker’s receipt of DRI benefits. Citing
4
a conflict between the SPD and § 7.03 of the plan, Parker appealed
this denial of his claim to the Retirement Plan Administrator, the
Owens-Illinois Employee Benefits Committee. The Committee upheld
the denial, and this lawsuit followed.
In his petition,3 Parker challenged the denial of DRI benefits
by asserting that the administrator erroneously interpreted the
Retirement Plan and the SPD, and that the denial of his claim was
arbitrary and capricious. After full discovery, the district court
considered cross-motions for summary judgment. Concluding that the
administrator’s interpretation of the SPD and the plan was legally
correct, the court granted summary judgment to the defendants.
Parker appeals from that judgment and from the denial of his cross-
motion for summary judgment.
The central issue presented by this appeal is whether Parker
is legally entitled to disability retirement income benefits.
Parker recognizes that approval for PTD benefits by the group
insurer would automatically entitle a claimant to DRI benefits
under the express terms of the Retirement Plan. Although he does
not contest Aetna’s denial of his PTD claim as untimely, he
nevertheless maintains that the SPD permits him to establish
permanent and total disability in his DRI claim through the
3
Parker commenced this action in Louisiana state court. The
defendants subsequently removed the case to the United States
District Court for the Eastern District of Louisiana.
5
“ancillary proof” he submitted to the district court.4 We agree.
II. Discussion
A. Standard of Review
We review summary judgment de novo, employing the same
standards used by the district court. Meditrust Fin. Servs. Corp.
v. Sterling Chems., Inc., 168 F.3d 211, 213 (5th Cir. 1999).
Summary judgment is appropriate when, viewing the evidence in the
light most favorable to the nonmoving party, no genuine issue of
material fact exists, and the moving party is entitled to judgment
as a matter of law. Celotex Corp. v. Catrett, 477 U.S. 317, 322-24
(1986); FED. R. CIV. P. 56(c).
When an ERISA plan gives its administrator the discretionary
authority to determine eligibility for benefits or to construe the
terms of the plan, as it does here,5 courts accord deference to the
4
Parker submitted the following items as proof of his permanent
and total disability: his own affidavit; a Social Security
Administration decision dated August 31, 1988, finding Parker
permanently and totally disabled as of July 24, 1985, the date of
his accident at work; a Joint Petition to Compromise a Worker’s
Compensation Claim and Order Approving Worker’s Compensation
Settlement, dated January 10, 1992; a June 16, 1993 correspondence
from the Glass, Molders, Pottery, Plastics & Allied Workers
International Union evidencing the issuance of a life insurance
policy on the basis of Parker’s permanent and total disability; and
an Aetna Attending Physician’s Statement, completed by Parker’s
doctor, that confirms Parker’s disability status. The defendants
offered no evidence to dispute Parker’s claim of permanent and
total disability.
5
The Retirement Plan states at § 10.05 that “the Committee shall
have full power and authority . . . to make fair, equitable and
nondiscriminatory rulings and decisions . . . on any question
concerning the construction or interpretation of the Agreement and
6
administrator’s interpretation and review it for abuse of
discretion. See Firestone Tire & Rubber Co. v. Bruch, 489 U.S.
101, 115 (1989). See also Abraham v. Exxon Corp., 85 F.3d 1126,
1131 (5th Cir. 1996); Duhon v. Texaco, Inc., 15 F.3d 1302, 1305-06
(5th Cir. 1994).6 “‘In applying the abuse of discretion standard,
we analyze whether the plan administrator acted arbitrarily or
capriciously.’” Meditrust, 168 F.3d at 214 (citation omitted). In
this Circuit, our inquiry proceeds in two parts. First, we must
determine whether the administrator’s interpretation is legally
correct. In deciding this question, we consider: (1) whether the
administrator has given the plan a uniform construction; (2)
whether the interpretation is consistent with a fair reading of the
plan; and (3) whether there will be any unanticipated costs
resulting from different interpretations of the plan. Wildbur v.
ARCO Chem. Co., 974 F.2d 631, 637-38 (5th Cir. 1992). The inquiry
ends if the interpretation is legally correct because the
administrator could not have abused its discretion in reaching the
proper result. See Spacek v. Maritime Ass’n, 134 F.3d 283, 292-93
(5th Cir. 1998). But if the interpretation is legally incorrect,
the Plan.”
6
We also review the factual determinations of the plan
administrator under the abuse of discretion standard. Meditrust
Fin. Servs. Corp. v. Sterling Chems., Inc., 168 F.3d 211, 213 (5th
Cir. 1999). It is undisputed that the Employee Benefits
Committee’s factual findings were correct: Owens-Illinois
maintained a group insurance policy that provided PTD benefits to
qualifying individuals, and Aetna denied Parker’s claim for PTD
benefits.
7
we must then determine whether the administrator’s decision
constitutes an abuse of discretion. Wildbur, 974 F.2d at 637-38.
In this second prong of the analysis, we look to: (1) the internal
consistency of the plan under the administrator’s interpretation;
(2) any relevant regulations formulated by the appropriate
administrative agencies; and (3) the factual background of the
determination and any inferences of bad faith. Id. at 638.
B. Terms of the SPD Control
Parker contends that the administrator’s decision is incorrect
because it ignores the plain language and meaning of the summary
plan description. In Hansen v. Continental Insurance Co., 940 F.2d
971, 982 (5th Cir. 1991), this court held that
the summary plan description is binding, and [] if there
is a conflict between the summary plan description and
the terms of the policy, the summary plan description
shall govern. Any other rule would be, as the Congress
recognized, grossly unfair to employees and would
undermine ERISA's requirement of an accurate and
comprehensive summary.
See also Rhorer v. Raytheon Eng’rs & Constructors, Inc., 181 F.3d
634, 640-42 (5th Cir. 1999).
Here, unlike § 7.03 of the Retirement Plan, the SPD does not
explicitly state that the employee must be awarded PTD benefits
under the group insurance policy in order to receive disability
retirement benefits. The SPD simply provides that an employee is
eligible for DRI benefits if he has “ten or more years of credited
service” and “become[s] permanently and totally disabled.” The SPD
8
further provides that an employee will be “considered” permanently
and totally disabled if the insurance company approves his claim
for PTD benefits, but does not foreclose proof of disability by
other means. Finally, the SPD states that in order to file a claim
for DRI benefits, the employee must submit a PTD claim and complete
an application for retirement benefits.7
Mr. Parker has fulfilled all of these requirements. He had
ten or more years of credited service, became permanently and
totally disabled, filed a claim for PTD benefits, and completed an
application for retirement benefits. Therefore, as the terms of
the SPD are inconsistent with the terms of the Retirement Plan, the
SPD controls the outcome of this case.8 Under a fair reading of
the SPD, Mr. Parker is entitled to DRI benefits.9
7
Again, the application forms were supposed to be available to
Parker in his Personnel Department. But see supra note 2 and
accompanying text.
8
In Hansen and Rhorer, we reasoned that the requirements imposed
by ERISA on summary plan descriptions would be eviscerated by a
rule that permits the terms of the plan or policy to control
whenever they conflict with the terms of the SPD. See Rhorer, 181
F.3d at 640. “[I]f a participant has to read and understand the
policy in order to make use of the summary, then the summary is of
no use at all.” Hansen, 940 F.2d at 981-82.
9
Although the administrator and the district court adopted a
different interpretation of the SPD, in so doing they relied
heavily on the terms of the Retirement Plan. However, as Hansen
clearly demonstrates, the SPD must speak for itself; the employee
is not required to verify the consistency of the plan with its
summary description. See supra note 8. Focusing, then, on the
terms of the SPD, we find that they are unambiguous. However, to
the extent that any ambiguities exist, “the rule of contra
proferentem, that ambiguities in contracts are to be resolved
against the drafter, must be applied when a summary plan
9
C. The Administrator’s Interpretation Was Legally Incorrect
We stated above the three general factors considered in
determining whether an administrator’s interpretation of a plan is
legally correct. “These factors are not particularly helpful to
our analysis, however, because here we are reviewing, specifically,
the plan administrator’s interpretation of the summary plan
description.” Rhorer, 181 F.3d at 640 n.7. Therefore, while we
address these considerations, we do so with particularized focus on
the SPD. See id.With reference to the first factor, Parker complains that the
administrator did not treat him in a uniform manner. However,
neither Parker nor the defendants presented any evidence as to
whether the administrator has previously awarded DRI benefits to
similarly situated plan participants. Because of this lack of
evidence, there is no basis for us to make a finding regarding
uniformity of construction. See Batchelor v. Int’l Bhd. of Elec.
Workers Local 861 Pension & Retirement Fund, 877 F.2d 441, 444-45
(5th Cir. 1989).
Our finding that Parker is entitled to DRI benefits under a
fair reading of the SPD necessarily resolves the second factor in
his favor. Contrary to the administrator’s interpretation and the
ruling of the district court, the SPD does not clearly explain that
description contains an ambiguous term or requirement.” Rhorer,
181 F.3d at 640-41. “Thus, ambiguous terms in summary plan
descriptions are resolved in the employee’s favor.” Id. at 641.
10
a DRI applicant can only establish permanent and total disability
if the insurance company approves his PTD claim. Absent a clear
expression of this significant limitation, the SPD cannot be fairly
read to prohibit Parker from proving his disability through the
evidence contained in the record.
Finally, in reviewing the correctness of the administrator’s
decision, we must determine whether either of the interpretations
would give rise to substantial unanticipated costs to the plan.
See Batchelor, 877 F.2d at 445. The district court found that
Parker’s interpretation would eliminate any time restrictions on
filing a claim for PTD benefits, thereby exposing the plan to
unanticipated costs in handling stale claims. However, this
concern was misguided because Parker does not seek PTD benefits.
Instead, he asserts that the denial of his PTD claim as untimely
does not preclude an award of DRI benefits. The SPD does not
specify a time limitation for filing a DRI claim. Consequently,
under pertinent federal regulations,10 the 12-month application
period for PTD benefits cannot be interpreted as a restriction on
the disability retirement provisions.11 We acknowledge that Parker
10
See infra Part II.D.
11
It is true that the SPD requires a DRI claimant to first file
for PTD benefits, and the latter claim is untimely if filed beyond
one year after the injured employee stops active work. However, as
Parker points out, it is illogical to conclude that the employee
who timely files a PTD claim must also apply for DRI benefits
within the same one-year period. Under this strained
interpretation, a worker who files the PTD claim but is still
undergoing medical treatment and evaluation, and perhaps has not
11
did not file his DRI claim until 1995, and that this delay may not
have been expected by Owens-Illinois. However, in light of the
unique factual circumstances of this case, we are convinced that a
finding for Parker will not burden the Retirement Plan with
substantial unanticipated costs. As a result of the closure by
Owens-Illinois of its New Orleans Personnel Department, the proper
claim forms were not available to Parker in the location identified
in the SPD, and no personnel officers were on hand to assist him in
applying for the benefits to which he was entitled. Because these
basic resources were presumably available to plan participants at
other Owens-Illinois facilities, the third factor does not prevent
us from adopting Parker’s fair and reasonable reading of the SPD.
After considering the relevant factors, we conclude that the
plan administrator’s decision was legally incorrect.
D. The Administrator Abused its Discretion
Having determined that the administrator’s interpretation was
legally incorrect, we must now decide whether the interpretation
yet been examined by an independent physician chosen by the
insurance company, would nevertheless have to file a DRI claim even
though the eligibility requirement of permanent and total
disability has not been established. As for the employee who
cannot declare within 12 months of his injury that his condition
will never improve and that he will never rejoin the workforce, the
insurance company may dismiss as untimely a PTD claim filed beyond
12 months without inquiry into the actual merits of the disability
claim. Although Owens-Illinois may have intended to deprive this
employee of DRI benefits even though he is permanently and totally
disabled, the company did not make this intention clear in the SPD.
We therefore find that the one-year limitation applies only to the
PTD claim.
12
rises to an abuse of discretion. We previously observed the three
factors relevant to this second prong of the analysis. Applying
these factors to the record before us, we conclude that the
administrator abused its discretion, and that the district court
erred in granting summary judgment to the defendants.
Regarding the first factor, it is clear that the
administrator’s denial of Parker’s claim did not disturb the
internal consistency of the plan, since § 7.03 of the Retirement
Plan provides that an employee must be awarded PTD benefits under
the group insurance policy in order to recover disability
retirement benefits. However, the abuse of discretion inquiry in
this case is directed at the administrator’s interpretation of the
SPD, and not its interpretation of the plan itself. Thus, the
first factor does not assist our analysis. Rhorer, 181 F.3d at
643.
As for the second factor, “ERISA requires that plan
participants be provided with an accurate, comprehensive, easy to
understand summary of the plan.” Hansen, 940 F.2d at 980.
A summary plan description of any employee benefit plan
shall be furnished to participants and beneficiaries. .
. . The summary plan description shall . . . be written
in a manner calculated to be understood by the average
plan participant, and shall be sufficiently accurate and
comprehensive to reasonably apprise such participants and
beneficiaries of their rights and obligations under the
plan.
29 U.S.C. § 1022(a). The relevant federal regulations provide that
a summary plan description “must not have the effect to misleading,
13
misinforming or failing to inform participants and beneficiaries.”
29 C.F.R. § 2520.102-2(b). Also, the SPD must contain “a statement
clearly identifying circumstances which may result in
disqualification, ineligibility, or denial . . . of any benefits
that a participant or beneficiary might otherwise reasonably expect
the plan to provide. . . .” Id. § 2520.102-3(l). Finally, the
administrative regulations expressly require that “exceptions,
limitations, reductions, or restrictions of plan benefits” be
clearly noted. Id. § 2520.102-2(b).
The foregoing regulations dictate that restrictive provisions,
like the requirement in § 7.03 of the Retirement Plan of an award
of PTD benefits under the group insurance policy, be properly
disclosed in the SPD. Rhorer, 181 F.3d at 643. Thus, by providing
Mr. Parker with a SPD that did not clearly indicate this
restriction, Owens-Illinois failed to comply with its obligations
under ERISA and the relevant federal regulations. The second
factor therefore points to an abuse of discretion.
The third and final consideration calls our attention to the
factual background of the denial of Parker’s claim and any
inferences of bad faith. The record before us contains no evidence
that the defendants acted in bad faith. However, a legally
incorrect interpretation of a plan or SPD may constitute an abuse
of discretion if it advances the conflicting interest of the
administrator at the expense of the affected plan participant. See
Wildbur, 974 F.2d at 638. Thus, the existence of a conflict is a
14
factor to be considered in determining whether a self-interested
administrator with discretionary authority abused its discretion in
denying a claim. Vega v. National Life Ins. Servs., 188 F.3d 287,
297 (5th Cir. 1999). In the present case, the plan administrator,
the Owens-Illinois Employee Benefits Committee, is comprised of
members selected by the Chief Executive Officer of Owens-Illinois,
and the Retirement Plan vests the Committee with discretionary
authority.12 Because Owens-Illinois funds the Retirement Plan,13 the
administration of the plan by a Committee consisting of the
company’s agents creates a potential, if not an actual, conflict of
interest, which we must consider in our abuse of discretion
analysis.
When Parker applied for DRI benefits, he asked the Committee
to consider the relationship between his delay in filing the claim
and the special circumstances surrounding the closure of the New
Orleans plant. Had the Committee observed that Parker was deprived
of the assistance of a personnel office and examined the merits of
his claim, it would have found that Parker meets the eligibility
12
Section 10.04 of the Retirement Plan provides that “[t]he
Committee shall determine what and when Participants and their
Beneficiaries are entitled to receive benefits hereunder, and shall
advise such of the Trustees as are to make benefit disbursements
hereunder, in writing, thereof and of the amount of benefits to be
paid to each of them.” See also supra note 5.
13
Section 4.01 of the plan states that Owens-Illinois will
“contribute to the Trustee such amounts as may be necessary,
pursuant to accepted actuarial and funding methods and standards
adopted by the Committee, to provide retirement and other benefits
under this Plan with respect to its Participants hereunder.”
15
requirements set forth in the SPD. However, the Committee never
reached the issue of whether Parker is permanently and totally
disabled for the purposes of DRI benefits, relying instead on
Aetna’s previous denial of Parker’s PTD claim. In view of the
Committee’s failure to reach this issue, the conflicting interests
of the Committee, and the unique factual circumstances of Parker’s
case, we find that the third factor weighs in favor of Mr. Parker.
Finding that two of the three relevant factors suggest an
abuse of discretion, we conclude that the district court erred in
granting the defendants’ motion for summary judgment.
III. Conclusion
Because Mr. Parker’s permanent and total disability is not
disputed by the defendants,14 we find that he is entitled to summary
judgment on his claim for DRI benefits. The judgment of the
district court is REVERSED,15 and we REMAND for entry of judgment
in favor of Mr. Parker in accordance with this opinion.
14
See supra note 4.
15
Owens-Illinois argues that we should affirm the district
court’s grant of summary judgment in its favor on the alternative
ground that Parker’s claim for disability retirement benefits is
barred by prescription. However, our circuit precedents clearly
establish that Parker’s claim for benefits under ERISA is governed
by Louisiana’s ten-year prescriptive period for personal actions.
See Hall v. Nat’l Gypsum Co., 105 F.3d 225, 230 (5th Cir. 1997).
Moreover, a cause of action under ERISA accrues when a request for
benefits is denied. Id.; Paris v. Profit Sharing Plan for Employees
of Howard B. Wolf, Inc., 637 F.2d 357, 361 (5th Cir. 1981).
Because Parker’s request for benefits was denied 1995, his suit,
which he instituted in 1997, is not time-barred.
16