Burnell Shedrick v. Marriott International, Inc. , 500 F. App'x 331 ( 2012 )


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  •      Case: 12-30299       Document: 00512081617         Page: 1     Date Filed: 12/12/2012
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT  United States Court of Appeals
    Fifth Circuit
    FILED
    December 12, 2012
    No. 12-30299                        Lyle W. Cayce
    Clerk
    BURNELL SHEDRICK,
    Plaintiff - Appellant
    v.
    MARRIOTT INTERNATIONAL, INCORPORATED; AETNA LIFE INSURANCE
    COMPANY; MARRIOTT INTERNATIONAL, INCORPORATED LONG-TERM
    DISABILITY PLAN,
    Defendants - Appellees
    Appeal from the United States District Court
    for the Eastern District of Louisiana
    2:11-cv-00820
    Before DeMOSS, SOUTHWICK, and HIGGINSON, Circuit Judges.
    PER CURIAM:*
    Burnell Shedrick filed suit against Aetna Life Insurance Company
    (“Aetna”) and Marriott International, Inc. (“Marriott”) alleging that he was
    wrongfully denied disability benefits under a benefits plan governed by the
    Employee Retirement Income Security Act of 1974 (“ERISA”). The district court
    *
    Pursuant to 5TH CIR. R. 47.5, the court has determined that this opinion should not
    be published and is not precedent except under the limited circumstances set forth in 5TH CIR.
    R. 47.5.4.
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    granted summary judgment in favor of Aetna and Marriott. For the following
    reasons, we affirm.
    BACKGROUND
    Shedrick began working for Marriott in 1973. By 2009 he was the director
    of engineering at a Marriott hotel in Philadelphia, Pennsylvania. As a Marriott
    employee, Shedrick was enrolled in an ERISA welfare plan (the “plan”) providing
    short and long term disability benefits. The plan is administered by Aetna and
    designates Aetna as the plan fiduciary for purposes of ERISA. Under the plan,
    Aetna has “discretionary authority to determine whether and to what extent
    eligible employees and beneficiaries are entitled to benefits and to construe any
    disputed or doubtful terms.”
    To qualify for disability benefits under the plan, employees must satisfy
    the plan’s test of disability. During the first twenty-four months following the
    onset of a disability, the plan’s test of disability requires that an employee is
    unable to perform “the material duties of [his] own occupation” solely because
    of an illness or injury. After benefits have been payable for twenty-four months,
    the plan’s test of disability requires that an employee is “unable to work at any
    reasonable occupation” solely because of an illness or injury. Employees are
    ineligible for benefits when they no longer meet the plan’s test of disability, or
    when they fail to provide proof that they meet the plan’s test of disability.
    On October 3, 2009, Shedrick injured his back while attempting to lift his
    dying wife out of bed. On November 9, 2009, as a result of his back injury,
    Shedrick stopped going to work and filed a claim for short term disability
    benefits. In support of his claim, Shedrick submitted an MRI report and an
    attending physician statement (“APS”) from Dr. Samuel Vrooman. The MRI
    report stated that Shedrick had “[a] central to left sided extruded disk herniation
    at L5-S1 and compression of the traversing left S1 nerve root.” In his APS, Dr.
    Vrooman placed restrictions on Shedrick including no lifting, no bending, no
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    prolonged sitting and no prolonged walking. Dr. Vrooman concluded that
    Shedrick was currently unable to work, but that he should be able to return to
    work in a “full duty” capacity by February 8, 2009, a date which had already
    passed. The Aetna claims adjuster saw the error and noted that Dr. Vrooman
    would need to clarify Shedrick’s anticipated return-to-work date.
    Aetna approved Shedrick’s claim for short term disability benefits from
    November 9, 2009 to November 30, 2009 and changed his return-to-work date
    to December 1, 2009 pending clarification from Dr. Vrooman. Aetna sent
    Shedrick a letter stating that he was entitled to $1,656.96 in gross benefits a
    week and explaining that additional medical information was necessary for him
    to receive benefits beyond November 30.
    Shedrick did not provide Aetna with supplemental medical information
    before November 30. In a letter dated December 6, 2009, Aetna informed
    Shedrick that based on the clinical information it had received, his claim was
    closed effective December 1, 2009. The letter stated that Shedrick should call
    Aetna if he had been unable to return to work on December 1 and again
    explained that any request for additional short term disability benefits would
    “require updated supporting clinical information.”
    On February 10, 2010, Aetna received an updated APS from Dr. Vrooman.
    Dr. Vrooman’s primary diagnosis was lower back pain and he concluded that
    Shedrick was still unable to work. He imposed many of the same physical
    restrictions provided in the original APS, including “no lifting, no bending, no
    climbing, no kneeling, no prolonged sitting or standing [and] limited walking.”
    Dr. Vrooman also noted that Shedrick had been prescribed Vicodin for his pain
    and that the drug “can impair mental function.” After reviewing the updated
    APS, Aetna extended Shedrick’s short term disability benefits through March
    9, 2010, and referred the claim to a vocational specialist for review.
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    On March 1, 2010, Aetna informed Shedrick that additional information
    was needed to determine whether he was eligible to continue receiving benefits.
    In Shedrick’s file, the claims administrator noted that the typical recovery time
    for Shedrick’s injury is seven to twenty-one days, up to a maximum of fifty-six
    days, and that Shedrick’s recovery appeared to be “prolonged.” The
    administrator also observed that there had been “limited exam findings” since
    the initial MRI and “limited treatment” prescribed. The administrator concluded
    that the existing documentation only supported Shedrick’s disability status
    through February 1, 2010. Aetna requested various pieces of information from
    Shedrick, including his job description, the identity of his current attending
    physician, the treatment note from his last office visit, and the date of his next
    visit. Aetna informed Shedrick his benefits would only be payable through
    February 1, 2010 unless he provided the requested information. Shedrick sent
    the requested information to Aetna.
    On March 2, 2010, Aetna received a note from Shedrick’s New Orleans
    physician, Dr. John Watermeier.1 The note stated that Shedrick was “totally,
    temporarily disabled” and that he had a follow up appointment scheduled with
    Dr. Watermeier for June 4, 2010. Aetna responded to Dr. Watermeier’s office,
    stating that more information was necessary to extend Shedrick’s disability
    claim. Aetna requested Shedrick’s “initial consult evaluation,” “treatment plan,”
    “restrictions and limitations,” and a “return to work date.” Dr. Watermeier’s
    office responded that it needed a signed authorization from Shedrick before it
    could release that information.
    In a letter dated March 4, 2010, Aetna informed Shedrick that the medical
    records received from Dr. Watermeier were insufficient to “support ongoing
    impairment beyond 02/01/2010.” Shedrick’s file shows that the administrator
    1
    Shedrick moved from Philadelphia to New Orleans during the claim process.
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    based her decision on the “limited current medical [information]” supporting the
    diagnosis and the lack of information as to Shedrick’s physical restrictions and
    the treatment he was receiving for the injury. Aetna’s letter also informed
    Shedrick that it had requested additional information from Dr. Watermeier’s
    office, but that his staff would not release the information without a signed
    authorization. Aetna suggested that Shedrick fill out the authorization and ask
    Dr. Watermeier to submit additional medical information. Aetna stated that it
    would consider any additional information Shedrick wished to submit and
    provided a list of information that would help Aetna evaluate his claim.
    On March 19, 2010, Aetna received an APS from Dr. Watermeier. Dr.
    Watermeier’s primary diagnosis was “displaced lumbar disc” and he concluded
    that Shedrick was “temporarily disabled.” He noted that Shedrick was
    experiencing limited motion, mild spasms, mild pain in the cervical area, and
    moderate pain in the lumbar area. In the section of the APS titled “Objective
    findings that substantiate impairment,” Dr. Watermeier wrote only that
    Shedrick was “temporarily disabled pending completion of workup.” The claims
    administrator reviewed the APS and noted that Dr. Watermeier did not provide
    a treatment plan or details about the workup that he planned to conduct.
    On April 14, 2010, Aetna received an updated APS from Dr. Watermeier.
    Dr. Watermeier again noted that Shedrick was experiencing symptoms of
    “muscle spasms, limited motion, mild pain in cervical area, [and] moderate pain
    in lumbar area,” and concluded that Shedrick was “temporarily disabled.” In the
    section asking what “medical restrictions/limitations” were placed on Shedrick,
    Dr. Watermeier wrote that Shedrick was “temporarily disabled pending
    completion of work-up.” The section of the APS asking for “Objective findings
    that substantiate impairment” was left blank. The claims administrator
    reviewed the updated APS and concluded that there was “a lack of measurable,
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    quantifiable finkdings [sic] by physical examination or diagnostic test resulsts
    [sic] to support a functional disability” from Shedrick’s “light duty” job.2
    Aetna arranged a vocational assessment for Shedrick with vocational
    counselor Mario Scopacasa. In his report dated May 4, 2010, Scopacasa
    identified several reasons why be believed Shedrick was not ready to return to
    work. These reasons included Shedrick’s “current physical restrictions” and his
    “reliance on pain medications.” They also included Scopacasa’s belief that
    Shedrick “view[ed] himself as disabled despite his very active lifestyle” and that
    Shedrick was “focused on enjoying his current lifestyle.” Scopacasa
    recommended that Aetna obtain a return-to-work prognosis from Shedrick’s
    attending physician and also that Shedrick receive a pain management
    evaluation in order to wean him off his pain medications.
    In a letter dated June 3, 2010, Aetna denied Shedrick’s claim for
    additional benefits on the basis that he did not satisfy the plan’s test of
    disability, which required that he was unable to perform the material duties of
    his own occupation. The letter stated that Shedrick’s medical records “as a whole
    do not support impairment from light physical demands.” The letter
    acknowledged Dr. Watermeier’s March 1, 2010 office notes stating that Shedrick
    needed to “avoid repetitive stooping or bending and repetitive lifting of objects
    over 10-20 pounds as well as prolonged sitting or standing in the same position
    for 45 minutes, plus/minus 15 minutes, without being able to move around or
    change position,” and agreed that those restrictions are “reasonable” given
    Shedrick’s “reported diagnosis combined with [his] age and average wear and
    tear.” However, because Shedrick’s job had been classified as a “light” duty
    2
    Aetna originally classified Shedrick’s position as a “medium duty” occupation based
    on a job description provided by Shedrick. Aetna later obtained a detailed description of
    Shedrick’s position and reclassified it as a “light duty” occupation after determining that it
    was most analogous to job # 950.131-014 in the Department of Labor’s Dictionary of
    Occupation Titles.
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    occupation, Aetna concluded that his occupational demands were not greater
    than his physical restrictions. Aetna informed Shedrick of his right to appeal the
    benefits denial.
    Shedrick retained counsel on September 1, 2010. His attorney initiated an
    appeal of Aetna’s decision and sent Aetna supplemental medical records
    supporting Shedrick’s claim. The claims administrator determined that the
    supplemental records had already been reviewed and asked Shedrick’s attorney
    whether he planned to submit any additional medical information. On October
    20, 2010, Shedrick’s attorney called the claims administrator and told her that
    as of October 6, 2010, Aetna had all of the documentation that was going to be
    submitted in support of Shedrick’s appeal. Aetna confirmed this in a letter to
    Shedrick’s attorney dated November 19, 2010.
    Nevertheless, Shedrick’s attorney submitted additional records from
    Shedrick’s treating physicians on December 9, 2010 and a Department of Labor
    functional work capacity evaluation on December 14, 2010. The work capacity
    evaluation, which was filled out by Dr. Watermeier and dated October 20, 2010,
    stated that Shedrick could sit for two hours, walk for one hour, stand for one
    hour, twist for 30 minutes, operate a motor vehicle at work for two to four hours,
    and operate a motor vehicle to/from work for two to four hours per day. The
    evaluation stated that Shedrick’s restrictions were permanent and that he was
    incapable of performing his “usual job” and unable to work an eight hour day
    with restrictions. Although the form asked for medical reasons supporting those
    conclusions, none were provided. The form also asked whether Shedrick was
    limited in his ability to push, pull, lift, squat, kneel, and engage in repetitive
    wrist and elbow movements, but no limitations were indicated.
    On December 30, 2010, Aetna referred Shedrick’s claim to orthopedic
    specialist Dr. James Wallquist for review. As part of the review process, Dr.
    Wallquist examined Shedrick’s medical records and spoke with Dr. Vrooman and
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    Dr. Watermeier. According to Dr. Wallquist, Dr. Vrooman stated that he last
    examined Shedrick on February 1, 2010 and that he believed Shedrick had been
    unable to perform his job between November 9, 2009, and February 1, 2010. Dr.
    Vrooman also stated that he had no opinion on Shedrick’s disability status after
    February 1, 2010, the point at which Shedrick stopped receiving disability
    benefits.
    Dr. Watermeier stated that he had last examined Shedrick on December
    6, 2010, at which time Shedrick “had expressed subjective back and hip pain and
    was using a walking cane for external support.” Dr. Watermeier also stated:
    The physical exam revealed moderate pain with range of motion.
    [Shedrick had] 75% of flexion and 10-20 degrees of rotation. Tension
    signs were not tested. No neurological deficit was recorded.
    [Shedrick] was diagnosed with lumbar spinal stenosis. It was felt
    that [Shedrick’s] condition was stable. No surgery was
    recommended. [Shedrick] did not have [a] pain management
    evaluation or treatment. [Shedrick] was to continue on Neurontin,
    [a] walking cane, and Xodol, a narcotic.
    Dr. Watermeier told Dr. Wallquist that he believed Shedrick “was unable to
    work [his] own occupation for the entire time frame under consideration.”3
    On January 4, 2011, Dr. Wallquist issued a report concluding as follows:
    [B]ased on a review of the medical documentation provided
    pertaining to the diagnosis of low back pain, lumbar disk
    displacement, and spinal stenosis, and following peer-to-peer
    telephonic conference with Drs. Vrooman and Watermeier, there
    was a lack of “significant objective” clinical documentation by
    physical examination to correlate with the diagnostics and
    [Shedrick’s] subjective complaints to support a functional
    impairment that would preclude [Shedrick] from performing the
    core elements of his own occupation described as a Director of
    Engineering Operations for Marriott, a light physical demand
    category requiring the ability to occasionally lift 20 pounds
    maximum from 11/9/09 through 12/30/[10]. The restrictions and
    3
    The time period under consideration was November 9, 2009 to December 30, 2010.
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    limitations assigned by Dr. Watermeier on 6/4/10 indicated
    [Shedrick] was capable of lifting 10-20 pounds, which is in
    compliance with a light physical demand level.
    Dr. Wallquist’s report also noted that “[t]here was no indication by clinical
    testing that [Shedrick] was experiencing any cognitive impairment that would
    impact [his] ability to work” between November 9, 2009 and December 30, 2010.
    In a letter dated January 6, 2011, Aetna notified Shedrick that his appeal
    had been denied. The letter provided a list of thirty-two documents that were
    considered during the review process, a summary of Dr. Wallquist’s findings,
    and stated that Shedrick’s appeal was being denied because there was
    “insufficient medical evidence” to show that Shedrick met the plan’s test of
    disability. In response to the denial letter, Shedrick’s attorney submitted
    additional documentation in support of Shedrick’s claim, including a copy of
    Shedrick’s job description and a note from Dr. Watermeier stating that Shedrick
    was totally impaired. Shedrick’s attorney also submitted copies of Shedrick’s
    prescriptions for Xodol, Neurontin, and Citalopram, as well as descriptions of the
    side effects of those drugs. Aetna responded with a letter dated April 7, 2011
    reiterating statements made in its January 6, 2011 letter that Shedrick had
    exhausted his appeal procedures under the plan and that he had a right to file
    a lawsuit challenging the denial of benefits.
    On March 10, 2011, Shedrick filed suit in Louisiana state court naming
    Aetna and Marriott as defendants.4 Soon thereafter, the defendants removed the
    case to federal court on the basis of federal question and diversity jurisdiction.5
    Shedrick asserted a breach of contract claim, alleging that Aetna wrongly denied
    4
    Shedrick later amended his complaint to include Marriott International, Inc. Long-
    Term Disability Plan as a defendant.
    5
    
    29 U.S.C. § 1132
    (a)(1)(B) enables an ERISA plan beneficiary to file a lawsuit to
    “recover benefits due to him under the terms of his plan, to enforce his rights under the terms
    of the plan, or to clarify his rights to future benefits under the terms of the plan.”
    9
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    his claim for benefits under the plan. Both sides filed a motion for summary
    judgment. On February 22, 2012, the district court granted summary judgment
    in favor of Appellees. The court found that Aetna did not abuse its discretion in
    denying Shedrick’s claim for benefits because the decision was reasonable and
    was supported by evidence in the administrative record. Shedrick timely
    appealed.
    STANDARD OF REVIEW
    “Standard summary judgment rules control in ERISA cases.” Cooper v.
    Hewlett-Packard Co., 
    592 F.3d 645
    , 651 (5th Cir. 2009) (internal quotation
    marks omitted). This court “review[s] a district court’s grant of summary
    judgment in ERISA cases de novo, applying the same standard as the district
    court.” Lafleur v. La. Health Serv. & Indem. Co., 
    563 F.3d 148
    , 153 (5th Cir.
    2009) (internal quotation marks omitted). Summary judgment is appropriate
    when “there is no genuine dispute as to any material fact and the movant is
    entitled to judgment as a matter of law.” FED. R. CIV. P. 56(a). “When the ERISA
    plan vests the fiduciary with discretionary authority to determine eligibility for
    benefits under the plan or to interpret the plan’s provisions, ‘our standard of
    review is abuse of discretion.’” Ellis v. Liberty Life Assurance Co., 
    394 F.3d 262
    ,
    269 (5th Cir. 2004) (quoting Tolson v. Avondale Indus., 
    141 F.3d 604
    , 608 (5th
    Cir. 1998)). The parties do not dispute that Aetna was the plan fiduciary and
    that it had discretion to interpret the plan and to determine whether
    beneficiaries were entitled to benefits.
    DISCUSSION
    Shedrick makes two arguments on appeal. He argues that (1) Aetna
    violated the ERISA requirement that it provide a full and fair review of its
    decision denying disability benefits, and (2) that the decision denying disability
    benefits was not supported by substantial evidence and was therefore an abuse
    of discretion. We discuss each argument in turn.
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    1. Full and Fair Review
    ERISA requires that a plan administrator follow certain procedures when
    denying a claim for benefits. Wade v. Hewlett-Packard Dev. Co. LP Short Term
    Disability Plan, 
    493 F.3d 533
    , 539 (5th Cir. 2007). “These procedures are set
    forth in 
    29 U.S.C. § 1133
     and the regulations promulgated by the Department
    of Labor thereunder.” 
    Id.
     Section 1133 provides that “every employee benefit
    plan shall . . . afford a reasonable opportunity to any participant whose claim for
    benefits has been denied for a full and fair review by the appropriate named
    fiduciary of the decision denying the claim.” 
    29 U.S.C. § 1133
    (2).
    “Challenges to ERISA procedures are evaluated under the substantial
    compliance standard.” Robinson v. Aetna Life Ins. Co., 
    443 F.3d 389
    , 392 (5th
    Cir. 2006). Under that standard, “technical noncompliance with ERISA
    procedures will be excused so long as the purposes of section 1133 have been
    fulfilled.” 
    Id. at 393
     (internal quotation marks omitted). “The purpose of section
    1133 is to afford the beneficiary an explanation of the denial of benefits that is
    adequate to ensure meaningful review of that denial.” Lafleur, 
    563 F.3d at 154
    (internal quotation marks omitted). “Substantial compliance requires
    meaningful dialogue between the beneficiary and administrator.” 
    Id.
     (internal
    quotation marks omitted). The ERISA regulations promulgated by the
    Department of Labor “provide insight into what constitutes full and fair review.”
    
    Id.
    Shedrick argues that Aetna did not provide a full and fair review of the
    decision denying benefits because it denied Shedrick’s appeal without identifying
    Dr. Wallquist and allowing Shedrick to rebut his January 4, 2011 report
    concluding that Shedrick was not eligible for additional benefits.6 He notes that
    Aetna closed his appeal a day after receiving Dr. Wallquist’s report and argues
    6
    Shedrick notes that Aetna referred to Wallquist as an “independent peer physician”
    in the January 6, 2011 letter denying his appeal, but did not identify him by name.
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    that “[t]his hasty determination prevented the possibility of a meaningful
    dialogue between Shedrick and [Aetna].” He also argues that Aetna failed to
    adequately consider the additional medical information he provided after the
    appeal process was completed, which “prevented a full and fair review of the
    evidence.”7 Aetna and Marriot argue that Shedrick was provided numerous
    opportunities to support his claim during the appeal process and that neither the
    law nor the plan’s appeal procedures require that a claimant be allowed to
    provide rebuttal evidence once an appeal is complete.
    As noted above, substantial compliance with 
    26 U.S.C. § 1132
     requires
    that there was a “meaningful dialogue between the beneficiary and
    administrator” during the review process. Lafleur, 
    563 F.3d at 154
     (internal
    quotation marks omitted). The facts show that Aetna sent Shedrick a letter
    dated March 4, 2010 stating that additional benefits were being denied because
    the medical records from Dr. Watermeier “do[ ] not support ongoing
    impairment,” and providing a list of information that Shedrick should consider
    submitting in support of his claim. After that letter was sent, Shedrick took
    advantage of multiple opportunities to provide supplemental information
    supporting his claim. In its letter dated June 3, 2010, Aetna stated that benefits
    were being denied because Shedrick’s medical records “as a whole do not support
    impairment from light physical demands.” Shedrick’s attorney requested an
    appeal of Aetna’s decision on September 1, 2010 and provided additional medical
    records in support of Shedrick’s claim on October 6, 2010. On or around October
    20, 2010, Aetna spoke with Shedrick’s attorney and was told that Aetna had all
    of the information that would be submitted in support of the appeal.
    7
    Shedrick also asserts that he was denied a full and fair review because Aetna
    requested an additional vocational report on February 18, 2011 and did not make that report
    part of the administrative record. By that point, however, Shedrick’s appeal had been denied,
    and therefore we need not decide whether failing to include the report would have affected the
    review process.
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    Nevertheless, the attorney submitted additional information on December 9,
    2010 and December 14, 2010, and Shedrick does not argue that this information
    was not considered in the appeal. Aetna notified Shedrick that his appeal had
    been denied on January 6, 2011.
    Given these facts, we see no basis to conclude that Shedrick did not
    engage in a meaningful dialogue with the administrator during the review
    process. Aetna explained more than once why additional benefits were being
    denied and Shedrick had multiple opportunities to provide supplemental
    documentation during the review process, which lasted over four months.
    Further, there does not appear to be relevant case law or regulations for the
    proposition that Aetna violated ERISA’s full and fair review requirement by
    failing to consider evidence submitted after Shedrick’s appeal was closed or by
    not allowing Shedrick to rebut the report by Dr. Wallquist. See Lafleur, 
    563 F.3d at 154
     (“ERISA regulations provide insight into what constitutes full and fair
    review.”). Indeed, at least one circuit has found that ERISA’s full and fair review
    requirement does not require plan administrators to allow claimants to rebut
    medical reports created during the appeal process before making a final decision
    on the appeal. See Metzger v. UNUM Life Ins. Co. of Am., 
    476 F.3d 1161
    ,
    1165–68 (10th Cir. 2007) (“Permitting a claimant to receive and rebut medical
    opinion reports generated in the course of an administrative appeal . . . would
    set up an unnecessary cycle of submission, review, re-submission, and re-
    review.”).
    Shedrick also argues that he was denied a full and fair review because
    Aetna failed to seek an opinion from a pain management expert as recommended
    by vocational counselor Mario Scopacasa. In his report, Scopacasa recommended
    that Aetna “[c]onsider a pain management evaluation to wean [Shedrick] off his
    pain medications and his reports of not being able to focus on activities.”
    Shedrick points to 
    29 C.F.R. § 2560.503-1
    (h)(3)(iii), which requires that when
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    “deciding an appeal of any adverse benefit determination that is based in whole
    or in part on a medical judgment . . . the appropriate named fiduciary shall
    consult with a health care professional who has appropriate training and
    experience in the field of medicine involved in the medical judgment.”8
    The underlying injury causing Shedrick to seek disability benefits was a
    back injury, and when reviewing its decision denying benefits Aetna consulted
    Dr. Wallquist, a specialist in orthopedic surgery. This satisfies the “substantial
    compliance” standard under which these regulations are reviewed. Shedrick
    provides no authority, nor did we find any, suggesting that the vocational
    counselor’s recommendation that Aetna “consider” obtaining a pain management
    evaluation triggered a duty to hire a pain management expert under 
    29 C.F.R. § 2560.503-1
    (h)(3)(iii).
    2. Abuse of Discretion
    Shedrick also challenges Aetna’s substantive denial of his claim,
    specifically its determination that he was ineligible for additional benefits
    because he failed to satisfy the plan’s test of disability. This is a factual question
    that we review for abuse of discretion. See Wade, 
    493 F.3d at 540
     (“Wade does
    not challenge the Administrator’s interpretation of any plan term; instead he
    only asserts that his condition qualifies as a disability. Accordingly, the case
    hinges upon the Administrator’s factual determinations, and we therefore review
    this decision for an abuse of discretion.”); see also Vercher v. Alexander &
    Alexander, Inc., 
    379 F.3d 222
    , 226 (5th Cir. 2004) (“[A] plan administrator’s
    factual determinations are always reviewed for abuse of discretion.”).
    “Under the abuse of discretion standard, ‘[i]f the plan fiduciary’s decision
    is supported by substantial evidence and is not arbitrary and capricious, it must
    prevail.’” Corry v. Liberty Life Assurance Co., 
    499 F.3d 389
    , 397 (5th Cir. 2007)
    8
    This regulation applies to ERISA plans providing disability benefits by way of 
    29 C.F.R. § 2560.503-1
    (h)(4).
    14
    Case: 12-30299    Document: 00512081617      Page: 15   Date Filed: 12/12/2012
    No. 12-30299
    (quoting Ellis, 394 F.3d at 273). “Substantial evidence is more than a scintilla,
    less than a preponderance, and is such relevant evidence as a reasonable mind
    might accept as adequate to support a conclusion.” Ellis, 394 F.3d at 273
    (internal quotation marks omitted). A decision is arbitrary if made “without a
    rational connection between the known facts and the decision or between the
    found facts and the evidence.” Bellaire Gen. Hosp. v. Blue Cross Blue Shield of
    Mich., 
    97 F.3d 822
    , 828 (5th Cir. 1996). If the administrator’s decision denying
    a claim for benefits is supported by some concrete evidence in the administrative
    record, the administrator did not abuse its discretion. Lain v. UNUM Life Ins.
    Co. of Am., 
    279 F.3d 337
    , 342 (5th Cir. 2002); see also McDonald v. Hartford Life
    Group Ins. Co., 361 F. App’x 599, 608 (5th Cir. 2010).
    As discussed above, Shedrick was eligible for short and long term
    disability benefits for up to twenty-four months if he satisfied the plan’s test of
    disability, which required that he was unable to “perform the material duties of
    [his] own occupation” because of illness or injury. Under the plan, Shedrick was
    no longer eligible to receive benefits when, among other things, he no longer met
    the test of disability, or he failed to provide proof that he met the test of
    disability. Aetna ultimately denied Shedrick’s claim on the basis that there was
    insufficient medical evidence to show that he met the plan’s test of disability.
    The district court concluded that the following evidence in the
    administrative record sufficiently supports Aetna’s decision denying additional
    benefits: (1) Dr. Wallquist’s January 4, 2011 report; (2) excerpts from
    Scopacasa’s report stating that Shedrick had an active lifestyle and that he was
    able to help a friend with her real estate work; (3) that no treating physician
    reported that Shedrick’s pain medications caused cognitive impairment;
    (4) medical documents from Shedrick’s treating physicians stating that he could
    lift 10–20 pounds; and (5) that many of the forms submitted by Shedrick’s
    15
    Case: 12-30299        Document: 00512081617           Page: 16      Date Filed: 12/12/2012
    No. 12-30299
    treating physicians were not complete or provided conclusions without stating
    the bases for those conclusions.
    Shedrick argues that Aetna’s decision is not supported by substantial
    evidence. He notes that Dr. Vrooman and Dr. Watermeier both concluded that
    he was unable to perform his own job and asserts that Mario Scopacasa, the
    vocational counselor, “was unable to recommend that Shedrick could return to
    his own occupation.” He also argues that Aetna failed to consider that his job
    requires that “he be alert at all times to provide for the safety of [hotel] patrons”
    and that the medications he was taking would prevent him from satisfying that
    requirement.9 Shedrick also notes that Dr. Wallquist concluded he could perform
    the “core elements” of his job, but did not state that he could perform the
    “material duties” of his job.
    We agree with the district court’s conclusion that Aetna’s decision to deny
    benefits is supported by substantial evidence. Dr. Wallquist’s January 4, 2011
    report clearly concludes that there was insufficient medical evidence “to support
    a functional impairment that would preclude [Shedrick] from performing the
    core elements of his own occupation.” While Shedrick notes that Dr. Vrooman
    and Dr. Watermeier both believed Shedrick was incapable of working, Dr.
    Vrooman stated that he had no opinion on Shedrick’s disability status beyond
    February 1, 2010, the point at which Shedrick stopped receiving benefits. Also,
    9
    Shedrick also argues that both Aetna and the district court erred in relying on a
    medical treatise as evidence supporting the initial denial of benefits because that treatise was
    not included in the administrative record. Shedrick refers to a note in his claim file made on
    March 1, 2010, which appears to cite a source named “MDA” as stating that the typical
    recovery time for Shedrick’s injury is seven to twenty-one days, and a maximum of fifty-six
    days. Under that entry, the administrator, presumably relying on the MDA source, noted that
    Shedrick’s recovery appeared “prolonged.” Shedrick is correct that when assessing factual
    questions, the district court is limited to considering evidence in the administrative record. See
    Robinson, 
    443 F.3d at
    394–95. However, the district court only referenced the administrator’s
    note in its recitation of the facts, not when discussing the evidence that supports Aetna’s
    decision.
    16
    Case: 12-30299     Document: 00512081617      Page: 17   Date Filed: 12/12/2012
    No. 12-30299
    the fact that many of the forms submitted by Shedrick’s treating physicians were
    not complete or provided conclusions without the bases for those conclusions
    provides support for Aetna’s decision to credit Dr. Wallquist’s conclusions over
    those of Dr. Watermeier. Shedrick also points to the portion of Scopacasa’s report
    stating that Shedrick’s “reliance on pain medications” was one of the reasons he
    was not ready to return to work. However, Dr. Wallquist’s report stated there
    was no clinical testing showing that Shedrick was experiencing cognitive
    impairment that would prevent him from working, and Shedrick does not point
    to any such testing in the administrative record. Furthermore, Scopacasa’s
    report also stated that Shedrick was unable to return to work in part because
    he “views himself as disabled despite his very active lifestyle” and he was
    “focused on enjoying his current lifestyle.”
    Taken together, the evidence cited by the district court constitutes
    substantial evidence supporting Aetna’s decision to deny Shedrick’s claim for
    additional disability benefits. Accordingly, Aetna did not abuse its discretion.
    CONCLUSION
    For the foregoing reasons, the judgment of the district court is
    AFFIRMED.
    17