Grilletta v. Lexington Ins Co ( 2009 )


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  •            IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT United States Court of Appeals
    Fifth Circuit
    FILED
    January 8, 2009
    No. 07-30963                   Charles R. Fulbruge III
    Clerk
    XAVIER GRILLETTA, JR; RANDY LAUMAN
    Plaintiffs-Appellees-Cross-Appellants
    v.
    LEXINGTON INSURANCE COMPANY
    Defendant-Appellant-Cross-Appellee
    Appeal from the United States District Court
    for the Eastern District of Louisiana
    USDC No. 2:06-cv-04333
    Before KING, DeMOSS, and PRADO, Circuit Judges.
    PER CURIAM:*
    Hurricane Katrina wreaked havoc on the New Orleans area, destroying
    homes and businesses. One such casualty was a large vacation house located on
    the southeastern shore of Lake Pontchartrain. This appeal considers whether
    the insurer of the property must cover that damage.
    *
    Pursuant to 5TH CIR. R. 47.5, the court has determined that this opinion should not
    be published and is not precedent except under the limited circumstances set forth in 5TH CIR.
    R. 47.5.4.
    No. 07-30963
    I. FACTUAL AND PROCEDURAL BACKGROUND
    Plaintiffs-Appellees-Cross-Appellants Xavier Grilletta (“Grilletta”) and
    Randy Lauman (“Lauman”) (collectively, the “Plaintiffs”) owned a huge vacation
    home on the shores of Lake Pontchartrain. The house was approximately 6,000
    square feet and included nine bedrooms, seven and a half bathrooms, three
    kitchens, two dens, a large main room measuring 25 by 60 feet, and an elevator.
    Water surrounded the house on three sides. The elevation of the lowest floor of
    the house was 16.22 feet NAVD,1 with the lowest “horizontal member” at 15.21
    feet NAVD. The property also included a large boathouse.
    The Plaintiffs obtained homeowners’ insurance from Defendant-Appellant-
    Cross-Appellee Lexington Insurance Company (“Lexington”). The insurance
    policy covers most damage—including damage from wind—but excludes
    coverage of “water damage,” defined as damage caused by “flood, surface water,
    waves, tidal water, overflow of a body of water, or spray from any of these,
    whether or not driven by wind.” In essence, therefore, if wind destroyed the
    house, then Lexington’s insurance policy covers the damage; if water destroyed
    the house, then Lexington is not liable based on the water-damage exclusion.
    The policy limits are $400,000 on the dwelling, $40,000 on other structures, and
    $200,000 on contents in the house.
    On August 29, 2005, Hurricane Katrina completely destroyed the house.
    Two days after the hurricane, the Plaintiffs reported the loss to Lexington.
    Lexington hired an outside adjuster, Wayne Wagner (“Wagner”), to work on the
    claim. Wagner met with the Plaintiffs at the property on September 27, 2005.
    After that meeting, Wagner requested additional information from the Plaintiffs,
    which they provided at another meeting on October 28, 2005. On November 10,
    2005, Grilletta faxed a lost contents list to Wagner. On November 12, 2005,
    1
    NAVD stands for North American Vertical Datum. In essence, “16.22 feet NAVD”
    means 16.22 feet above sea level.
    2
    No. 07-30963
    Wagner submitted a final report to his superiors, who then forwarded the report
    to Lexington on November 13, 2005. Wagner concluded, “[t]he damage appears
    to be wind related” and “[t]he home was destroyed from wind and not flood.” He
    recommended that Lexington pay the Plaintiffs $400,000 for the dwelling (the
    policy limit) and an additional $140,448 for the loss of contents, minus a
    deductible of $8,000, for a total payment of $532,448.
    Lexington took no action until January 26, 2006, when it requested a
    damage causation analysis from Halliwell Engineering Associates, Inc.
    (“Halliwell Engineering”). The engineering firm retained meteorologist Andy
    Johnson (“Johnson”) to examine the cause of the damage. Johnson determined
    that the maximum winds sustained at the property were between 95 and 100
    miles per hour, with wind gusts possibly as high as 116 miles per hour. He
    concluded that this wind might have damaged the roof, doors, and windows, but
    was unlikely to have totally destroyed the property. He also found that the
    storm surge was between fifteen to sixteen feet, with waves superimposed on
    top. Johnson therefore concluded that a storm surge was the proximate cause
    of the destruction. His report stated, however, that wind damage to the roof
    might have occurred prior to any flood or storm surge. Halliwell Engineering
    submitted Johnson’s report to Lexington on April 18, 2006.
    Lexington told Wagner, the claims adjuster, to re-adjust the claim based
    on the Halliwell Engineering report, and specifically to assume that wind
    damaged the roof, which in turn could have led to interior damage. Wagner then
    submitted a report detailing the damage to the roof, siding, interior drywall
    ceilings and walls, insulation, flooring, cabinets, and contents. On June 5, 2006,
    Lexington paid the Plaintiffs $311,055.38, consisting of $191,674.58 for the
    house and $119,380.80 for contents.
    On June 23, 2006, Grilletta wrote to Lexington to dispute its conclusion
    that the proximate cause of the destruction was anything other than wind,
    3
    No. 07-30963
    question Lexington’s failure to pay for the destruction of the boathouse, and
    state that he and Lauman reserved the right to submit a supplemental claim for
    lost contents. Lexington responded with a form denial letter. Thereafter, on
    August 15, 2006, the Plaintiffs brought suit.
    In June 2007, the Plaintiffs included a supplemental claim for contents in
    a proposed trial exhibit. Lexington did not respond to this supplemental
    contents claim. The district court conducted a bench trial on August 23-24,
    2007. At trial, the Plaintiffs sought payments for total destruction of the house,
    total destruction of the boathouse, supplemental contents coverage, and
    statutory penalties.
    Regarding the destruction of the house, the Plaintiffs offered the testimony
    of engineer Leonard Quick (“Quick”). Quick stated that “[t]he property was
    destroyed by high wind forces, more probably than not, a tornado by way of the
    forensic physical evidence well in advance of the maximum height of flood water
    associated with a storm surge on the back end of the storm.” Quick came to this
    conclusion by examining the forensic evidence at the property, albeit
    approximately fourteen months after the hurricane. Quick also stated that if
    there were not a tornado, then winds of 125-155 miles per hour destroyed the
    property. Regarding a storm surge, Quick stated that the house sustained a
    surge of only ten to twelve feet.
    In response, Lexington submitted the testimony of two experts who
    provided a completely different analysis. Meteorologist Johnson stated that he
    examined the radar images of the area from the National Weather Service’s
    Doppler radar in Slidell and could not find any evidence of a tornado. Lexington
    argued that Johnson’s analysis of the radar images rules out the possibility of
    a tornado crossing the Plaintiffs’ property. Johnson also used data from the
    National Climatic Data Center to conclude that the property sustained
    maximum winds of approximately 100 miles per hour, with gusts at 129 miles
    4
    No. 07-30963
    per hour. Johnson testified that these winds were Category 2 winds on the
    Saffir-Simpson scale and could damage roofs, doors, or windows but could not
    cause major damage to the structure. Providing his theory of the cause of the
    destruction, Johnson stated that the height of the storm surge at the
    property—not counting the waves on top—was 15.3 feet, just touching the lowest
    horizontal members of the house. Engineer Todd Cormier (“Cormier”) reviewed
    this meteorological data and described how, in his opinion, the force of the waves
    destroyed the house. He explained that a large storm surge exerted upward
    pressure and lifted the wood-frame house off of its foundation. He also noted
    that a storm surge destroyed a property known as “Old Glory” close to the
    Plaintiffs’ property.
    In sum, the Plaintiffs’ expert, an engineer, asserted that either a tornado
    or high winds destroyed the house and that there was a small storm surge of ten
    to twelve feet. Lexington’s experts, a meteorologist and an engineer, stated that
    there was no evidence of a tornado or winds strong enough to destroy the house
    and that a storm surge of at least fifteen feet caused the destruction.
    The district court considered this evidence and issued written findings of
    fact and conclusions of law. The court noted that there was no dispute that the
    house was worth more than the $400,000 policy limit. It also stated that there
    was no dispute that the boathouse was worth more than the $40,000 policy limit
    for other structures, although Lexington did dispute this finding.
    In its conclusions of law, the court recognized that an insurer has the
    burden of proving that a policy exclusion applies (once an insured suffers a loss),
    and it determined that Lexington had not met its burden here. Specifically, the
    court stated that “[a]t best, it is ambiguous as to what caused the destruction of
    the property.” The court noted that Lexington and its experts conceded that
    wind could have caused some of the damage. Accordingly, the court held that
    the Plaintiffs were entitled to the full $400,000 payment for loss of the house.
    5
    No. 07-30963
    The court also found that Lexington did not meet its burden of showing that
    water destroyed the boathouse and awarded the Plaintiffs the full $40,000 policy
    limit for this loss.
    Regarding the Plaintiffs’ claim for supplemental contents coverage, the
    district court ruled that because the Plaintiffs had not actually submitted a
    supplemental contents claim to Lexington itself, Lexington was not liable for any
    additional payments for contents coverage.        The court then awarded the
    Plaintiffs statutory damages pursuant to Louisiana insurance law. Specifically,
    the court awarded 25% of the undisputed amount that Lexington eventually paid
    based on the satisfactory proof of loss, or 25% of $311,055.38 ($77,763.84). The
    court rejected the Plaintiffs’ request for statutory penalties for the additional
    amount that the court had awarded. In sum, the court awarded the Plaintiffs
    $208,325.42 in additional payments for loss of the house, $40,000 for the loss of
    the boathouse, and statutory penalties in the amount of $77,763.84. Both
    parties appeal this ruling. Because the district court, which had diversity
    jurisdiction, issued a final judgment, we have jurisdiction pursuant to 28 U.S.C.
    § 1291.
    II. DISCUSSION
    A.    The House
    1.     Standard of Review
    “The standard of review for a bench trial is well established: findings of
    fact are reviewed for clear error and legal issues are reviewed de novo.” Bd. of
    Trs. New Orleans Employers Int’l Longshoremen’s Ass’n v. Gabriel, 
    529 F.3d 506
    ,
    509 (5th Cir. 2008) (quoting Water Craft Mgmt. LLC v. Mercury Marine, 
    457 F.3d 484
    , 488 (5th Cir. 2006)). Accordingly, we review the allocation of the
    burden of proof de novo and the decision on whether the party met that burden
    for clear error. See Guajardo v. Tex. Dep’t of Criminal Justice, 
    363 F.3d 392
    , 395
    (5th Cir. 2004) (per curiam).
    6
    No. 07-30963
    2.     Analysis
    As the district court correctly explained, under Louisiana law, once an
    insured suffers a covered loss, the insurer has the burden of proving that a policy
    exclusion applies to avoid liability. See LA. REV. STAT. ANN. § 22:658.2(B) (“If
    damage to immovable property is covered, in whole or in part, under the terms
    of the policy of insurance, the burden is on the insurer to establish an exclusion
    under the terms of the policy.”). The insurer must demonstrate that the policy
    exclusion applies by a preponderance of the evidence. See Ferguson v. State
    Farm Ins. Co., No. 06-3936, 
    2007 WL 1378507
    , at *1 (E.D. La. May 9, 2007)
    (citing Ferro v. Gebbia, 
    252 So. 2d 545
    , 547 (La. Ct. App. 1971)). As there is no
    dispute that the Plaintiffs suffered a covered loss, Lexington had the burden of
    proving by a preponderance of the evidence that the water-damage exclusion
    applied, i.e., that water destroyed the house.
    When reviewing a district court’s factual findings, this court may not
    second-guess the district court’s resolution of conflicting testimony or its choice
    of which experts to believe. See Ayers v. United States, 
    750 F.2d 449
    , 455 (5th
    Cir. 1985) (“The resolution of conflicting testimony and the making of credibility
    choices are within the province of the court sitting without a jury, subject only
    to the clearly erroneous standard.”). As we have previously stated, “[t]he
    credibility determination of witnesses, including experts, is peculiarly within the
    province of the district court. Consequently, we give deference to the findings
    and credibility choices trial courts make with respect to expert testimony.”
    League of United Latin Am. Citizens No. 4552 v. Roscoe Indep. Sch. Dist., 
    123 F.3d 843
    , 846 (5th Cir. 1997) (internal quotation marks and citations omitted).
    Thus, we review the district court’s finding that water did not destroy the house
    only for clear error.
    The Louisiana Fourth Circuit Court of Appeal recently decided a very
    similar case, which guides our analysis. See Veade v. La. Citizens Prop. Corp.,
    7
    No. 07-30963
    
    985 So. 2d 1275
    (La. Ct. App. 2008). That case involved a house near the
    Grilletta-Lauman property that Hurricane Katrina also destroyed. 
    Id. at 1277.
    At trial, the plaintiffs presented the testimony of the same engineer as in this
    case, Leonard Quick, who stated that high winds or a tornado, and not water,
    destroyed the property. 
    Id. at 1279.
    The insurer presented the opinions of its
    own experts, who determined that water caused the destruction. 
    Id. at 1279-80.
    The trial court weighed these competing views and concluded that the insurer
    had not met its burden of showing that the water damage exclusion applied. 
    Id. at 1280.
    On appeal, the court noted that “Mr. Quick is an experienced forensic
    engineer who had conducted many Katrina related claim inspections.” 
    Id. The court
    ruled that the trial court had not committed “manifest error” in its
    findings, especially because there were “two opposing theories” as to the
    destruction of the property. 
    Id. Similarly, much
    of the bench trial in this case involved a battle of the
    experts. As discussed above, the Plaintiffs presented the testimony of Quick, the
    engineer, who stated that his review of the forensic physical evidence suggested
    that a tornado or high winds destroyed the house. Lexington responded with the
    testimony of two experts, who discounted the Plaintiffs’ expert and concluded
    that the only plausible explanation was that water or flooding caused the
    destruction. On appeal, Lexington strenuously objects to the district court’s
    finding that it did not meet its burden of showing that water caused the damage,
    arguing that “objective meteorological evidence” completely discounts the theory
    that a tornado or high winds destroyed the house. It notes that its meteorologist
    expert, Johnson, used objective data from the National Weather Service, the
    National Hurricane Center, the National Oceanic Atmospheric Administration,
    the National Climatic Data Center, and the United States Geological Survey.
    Lexington also points out that Quick did not offer any meteorological data and
    8
    No. 07-30963
    instead relied on “unreliable” forensic evidence on the property, which he had
    examined roughly fourteen months after the hurricane.
    However, Lexington’s experts also conceded that a tornado or high winds
    could have damaged the house.         Further, Lexington’s engineer, Cormier,
    admitted that Halliwell Engineering originally concluded that a storm surge
    destroyed “Old Glory,” the property nearby, but later removed that conclusion
    from future reports regarding that property. Thus, the evidence at trial was not
    as clear-cut as Lexington suggests.
    Most tellingly, much like in Veade, our review of the record shows that
    there were “two permissible views of the evidence,” meaning that “the
    factfinder’s choice between them cannot be clearly erroneous.” Anderson v. City
    of Bessemer City, 
    470 U.S. 564
    , 574 (1985). Although Lexington presented a
    persuasive argument that the meteorological data suggests that water was the
    proximate cause of the damage, the district court did not view that evidence as
    conclusive. Indeed, the main basis of this lawsuit is that it is unclear whether
    wind or water destroyed the house, and several experts offered differing views.
    Given that the trial consisted of a battle of qualified experts who all presented
    plausible theories, the district court was free to choose among these reasonable
    explanations in rendering its decision. Accordingly, by definition, the district
    court’s resolution of this issue cannot be clearly erroneous, and we affirm the
    district court’s finding.
    B.    The Boathouse
    1.     Standard of Review
    At the close of the Plaintiffs’ case-in-chief, Lexington moved for judgment
    on partial findings under Federal Rule of Civil Procedure 52(c), arguing that the
    Plaintiffs failed to prove the value of the boathouse, which was an element of
    their claim. The district court denied the motion. In its final judgment, the
    court awarded $40,000 for coverage of the boathouse, the full policy limit for
    9
    No. 07-30963
    “other structures.” When considering a district court’s ruling under Rule 52(c),
    this court reviews the district court’s legal conclusions de novo and its factual
    findings for clear error. Bursztajn v. United States, 
    367 F.3d 485
    , 488-89 (5th
    Cir. 2004).
    2.      Analysis
    At the trial, co-plaintiff Lauman described the boathouse as a twenty-three
    to twenty-four foot high structure that had sheet metal sides, a split-level pier,
    a covered deck, an open fishing area with four large fishing lights, running
    electricity and water, and a remote control electric launch for lifting, storing, and
    launching a twenty-seven foot boat. The district court, in denying Lexington’s
    Rule 52(c) motion, stated that based on this description and an aerial
    photograph of the premises, it could conclude that the boathouse was worth well
    more than the $40,000 policy limit for “other structures.”
    Lexington challenges this finding on appeal, but it fails to demonstrate
    how the court clearly erred. For example, Lexington does not explain why the
    court went astray in relying on Lauman’s detailed testimony about the
    boathouse. Although additional evidence might have been preferable to support
    its conclusion, it is well within the fact finder’s discretion to consider this
    testimony, view an aerial photograph, and make an inference that the boathouse
    was, in the district court’s words, a “pretty substantial structure” that would cost
    more than $40,000 to rebuild. Accordingly, we affirm the district court’s finding
    on this issue.2
    2
    Lexington also argues that the Plaintiffs failed to provide a satisfactory proof of loss
    for the boathouse. However, Lexington did not assert this argument as a basis for its Rule
    52(c) motion, instead challenging only the evidence regarding the value of the boathouse, and
    the district court never made any findings regarding a satisfactory proof of loss for the
    boathouse. Accordingly, Lexington has waived this argument on appeal. See, e.g., Lemaire v.
    Louisiana, 
    480 F.3d 383
    , 387 (5th Cir. 2007) (stating that “arguments not raised before the
    district court are waived and cannot be raised for the first time on appeal”).
    10
    No. 07-30963
    C.    Supplemental Contents Coverage
    1.    Standard of Review
    The district court found that the Plaintiffs did not provide Lexington with
    a satisfactory proof of loss for supplemental contents coverage, and, in a cross-
    appeal, the Plaintiffs challenge this conclusion. This is a factual finding that we
    review for clear error. See 
    Gabriel, 529 F.3d at 509
    ; Boudreaux v. State Farm
    Mut. Auto. Ins. Co., 
    896 So. 2d 230
    , 236 (La. Ct. App. 2005) (stating that “a trial
    court’s determination that an insurer was not provided with a satisfactory proof
    of loss is a factual finding that may not be disturbed on appeal absent manifest
    error”).
    2.    Analysis
    On November 10, 2005, Grilletta faxed to Wagner a contents list for
    Wagner to use in his claim adjustment. On June 5, 2006, Lexington paid the
    Plaintiffs $119,380.80 for loss of the contents of their house. On June 23, 2006,
    Grilletta sent a letter to Lexington, which stated that the Plaintiffs were refining
    their contents list and were viewing the list as a “work in progress.” Lexington
    responded with what the Plaintiffs describe as a “form denial letter.” After the
    Plaintiffs initiated this suit, they presented Lexington with an additional claim
    for $79,745.00, along with a supplemental contents list, as part of a proposed
    trial exhibit. The district court overruled Lexington’s objection to the submission
    of the supplemental contents list. However, the court ruled that because the
    Plaintiffs never officially submitted or proved the value of their supplemental
    contents claim, they were not entitled to additional payments.
    The Plaintiffs argue that their trial exhibit satisfies the “flexible”
    requirement of providing a satisfactory proof of loss. In support, they cite McDill
    v. Utica Mutual Insurance Co., 
    475 So. 2d 1085
    , 1089 (La. 1985), in which the
    Louisiana Supreme Court concluded that the insured had carried its burden of
    showing a satisfactory proof of loss to trigger penalties and attorneys’ fees even
    11
    No. 07-30963
    though the insurer first received notice of the claim when the insured filed the
    lawsuit. The Plaintiffs suggest that this means that, as a matter of law, they
    validly submitted a satisfactory proof of loss through the trial exhibit. See Sher
    v. Lafayette Ins. Co., 
    988 So. 2d 186
    , 198 (La. 2008) (stating that in McDill, the
    court “held that an insurer was liable for statutory penalties even though the
    insurer’s first notice of the claim was the filing of suit almost a year after the
    accident occurred”).
    McDill is distinguishable, however, because in that case the insurer first
    learned of the entire claim when the insured filed the lawsuit, while here the
    Plaintiffs sought to supplement an already-existing claim through a trial exhibit.
    The district court ruled that the Plaintiffs had never submitted their
    supplemental contents claim to Lexington, and McDill does not change that
    finding. That is, the Plaintiffs read McDill too broadly in suggesting that a
    proposed trial exhibit will always give an insurer, as a matter of law, “sufficient
    information to act on the claim.” 
    Sevier, 497 So. 2d at 1384
    . Moreover, the
    Plaintiffs have not challenged the district court’s implicit factual finding that the
    trial exhibit in this case did not satisfy the Plaintiffs’ burden of submitting a
    satisfactory proof of loss. Accordingly, we affirm the district court’s decision to
    deny additional payments for supplemental contents coverage.3
    D.     Statutory Penalties
    1.     Standard of Review
    Under Louisiana insurance law, an insurer is liable for statutory penalties
    for failing to pay a claim within thirty days if that failure was arbitrary and
    capricious. LA. REV. STAT. ANN. § 22:658(B)(1); Reed v. State Farm Mut. Auto.
    Ins. Co., 
    857 So. 2d 1012
    , 1019-20 (La. 2003). A determination of whether an
    insurer’s failure to pay a claim was arbitrary and capricious is a finding of fact,
    3
    We take no position on whether the Plaintiffs still could present a satisfactory proof
    of loss under the Lexington policy.
    12
    No. 07-30963
    which this court reviews for clear error. See Hardy v. Hartford Ins. Co., 
    236 F.3d 287
    , 293 (5th Cir. 2001).        We review the district court’s legal conclusions
    regarding the statutory penalties de novo. See 
    Gabriel, 529 F.3d at 509
    ; Floors
    Unlimited v. Fieldcrest Cannon, 
    55 F.3d 181
    , 184 (5th Cir. 1995) (reviewing a
    district court’s interpretation of state law de novo).
    2.     Analysis
    a.     Statutory Penalties on the Undisputed Portion of the Claim
    LA. REV. STAT. ANN. § 22:658(B)(1) provides,
    Failure to make a written offer to settle any property damage claim
    . . . within thirty days after receipt of satisfactory proofs of loss of
    that claim . . . or failure to make such payment within thirty days
    after written agreement or settlement . . . when such failure is found
    to be arbitrary, capricious, or without probable cause, shall subject
    the insurer to a penalty [of 25%].4
    To recover statutory penalties, the Plaintiffs must establish three elements:
    “(i) that the insurer received a satisfactory proof of loss, (ii) that the insurer
    failed to pay the claim within the applicable statutory period, and (iii) that the
    insurer’s failure to pay was arbitrary and capricious.” 
    Boudreaux, 896 So. 2d at 233
    .
    As discussed above, to show a “satisfactory proof of loss,” the insurer must
    “receive[] sufficient information to act on the claim.” 
    Sevier, 497 So. 2d at 1384
    .
    The district court concluded that Lexington received a satisfactory proof of loss
    no later than November 13, 2005, when it received Wagner’s report that wind
    caused the destruction of the house. Lexington then took no action on the claim
    until January 26, 2006, when it hired Halliwell Engineering to conduct a
    causation analysis. That is, Lexington failed to pay the claim within thirty days,
    as the statute requires.        Further, the district court ruled that Lexington
    4
    In 2006, the Louisiana Legislature amended this provision to increase the statutory
    penalties from 25% to 50%. See 2006 La. Acts 813. As that amendment is not retroactive, the
    parties agree that the 25% penalty applies to the facts of this case.
    13
    No. 07-30963
    arbitrarily sat on the claim for over two months before deciding to hire Halliwell
    Engineering and that Lexington had no good-faith basis for delaying payment
    of the claim. Accordingly, the court awarded penalties on the amount that
    Lexington ultimately tendered on June 5, 2006.
    Lexington takes issue with the court’s finding that its delay was arbitrary
    and capricious. A failure to pay a claim is “arbitrary and capricious” if the
    insurer’s refusal to pay is “vexatious.” 
    Reed, 857 So. 2d at 1021
    . The Louisiana
    Supreme Court defined “vexatious” in this context as “unjustified, without
    reasonable or probable cause or excuse.” 
    Id. The court
    concluded that this
    standard “describe[s] an insurer whose willful refusal of a claim is not based on
    a good-faith defense.” 
    Id. As the
    Louisiana Supreme Court recently stated,
    “there can be no good reason—or no probable cause—for withholding an
    undisputed amount.” La. Bag Co. v. Audubon Indem. Co., No. 2008-C-0453,
    
    2008 WL 5146674
    , at *8 (La. Dec. 2, 2008) (internal quotation marks omitted).
    The district court rested its decision to award statutory penalties on the
    fact that Lexington did nothing on the Plaintiffs’ claim after Wagner submitted
    his report, which concluded that wind caused the damage and recommended that
    Lexington pay the entire policy limit of $400,000 for the dwelling.           After
    Lexington received Wagner’s report on November 13, 2005, the Plaintiffs did not
    hear from Lexington, even though co-plaintiff Grilletta tried calling the insurer.
    Lexington had assigned the claim to file examiner Donald Fielder (“Fielder”),
    and although Grilletta could not reach Fielder, Grilletta managed to track down
    another file examiner, Phil Smith (“Smith”), to inquire about the status of the
    payment. On January 26, 2006, Smith requested an engineering report from
    Halliwell Engineering. Smith apparently had not reviewed Wagner’s report and
    photographs, because in his email to Halliwell Engineering requesting the
    engineering report, he wrote, “[t]he adjuster’s report does not include if a loss is
    a result of wind damage or flood.” Additionally, neither Fielder nor Kristi
    14
    No. 07-30963
    Fickeisen, Lexington’s corporate representative who also was involved in
    handling the Plaintiffs’ claim, had reviewed Wagner’s report or photographs
    until just before the trial. Thus, it appears that Lexington began to act only
    after Grilletta contacted Smith, and at that point Smith decided to seek an
    engineering report instead of simply paying the claim. Moreover, there was
    never a dispute that wind caused at least some of the damage. Based on the two
    and a half month delay between when Lexington received Wagner’s report and
    when it sought the engineering analysis, and given Lexington’s failure to pay
    any undisputed amount within thirty days, the district court did not clearly err
    in concluding that Lexington’s failure to pay the claim was arbitrary and
    capricious. See La. Bag Co., 
    2008 WL 5146674
    , at *8 (“Any insurer who fails to
    pay said undisputed amount has acted in a manner that is, by definition,
    arbitrary, capricious or without probable cause.”) Accordingly, there was ample
    support for the district court’s finding that there was “no good faith basis on
    which Lexington could have denied this claim,” and we affirm the award of
    statutory penalties for the undisputed amount Lexington owed.5
    b.     Statutory Penalties on the Entire Amount Due
    The Plaintiffs also sought statutory penalties for the additional amount
    that the district court awarded in this case ($248,325.42), but the district court
    denied that request because it concluded that there was a reasonable dispute as
    to the nature of the total loss of the structure. The Plaintiffs assert on appeal
    that the district court erred as a matter of law.
    As the Louisiana Fourth Circuit Court of Appeal explained,
    5
    Lexington’s argument that the delay was simply due to the large number of cases it
    had stemming from Hurricane Katrina is unavailing, as this does not explain why Smith
    sought an engineering analysis instead of consulting Wagner’s report. It also does not explain
    why Lexington chose not to pay some amount to cover the damage from wind. This delay was
    the catalyst for the district court’s decision to award statutory penalties, because Lexington
    did nothing with the claim even though the adjuster stated that wind destroyed the entire
    house.
    15
    No. 07-30963
    Case law reveals that where there is a reasonable disagreement
    between the insured and the insurer as to the amount of a loss, the
    insurer’s refusal to pay is not arbitrary, capricious or without
    probable cause and failure to pay within the statutory delay does
    not subject the insurer to penalties. However, if part of a claim for
    property damage is not disputed, the failure of the insurer to pay
    the undisputed portion of the claim within the statutory delay will
    subject the insurer to penalties on the entire claim. Consequently,
    when such a dispute arises, to avoid the imposition of penalties the
    insurer must unconditionally tender to the insured the undisputed
    portion of the insured’s claim.
    Warner v. Liberty Mut. Fire Ins. Co., 
    543 So. 2d 511
    , 515 (La. Ct. App. 1989)
    (citations omitted) (emphasis added). In Shadow Lake Management Co. v.
    Landmark American Insurance Co., No. 06-4357 et al., 
    2007 WL 1959236
    , at *3
    (E.D. La. July 2, 2007), the court reviewed the line of cases discussed in Warner
    and concluded, “if part of a claim for property damage is not disputed, the
    insurer’s failure to unconditionally tender the undisputed portion of the claim
    to the insured within the statutory delay will subject the insurer to liability for
    the statutory penalties on the entire claim.”
    Lexington responds that the Plaintiffs’ argument for a statutory penalty
    on the entire amount Lexington owed is based on outdated law. Prior to 1992,
    LA. REV. STAT. ANN. § 22:658 provided for a penalty on “the total amount of the
    loss.” See 1990 La. Acts 262; 1989 La. Acts 638. In 1992, the legislature
    amended the statute to make the penalty a percentage of “the amount found to
    be due from the insurer to the insured.” 1992 La. Acts 879. In 2003, the
    legislature amended the statute to increase the penalty from 10% to 25% of “the
    amount found to be due from the insurer to the insured.” 2003 La. Acts 790.
    The 2003 version applies to the Plaintiffs’ case. Lexington argues that the
    Louisiana courts have construed the “amount found to be due” under this statute
    to mean “that amount over which reasonable minds could not differ.” Ibrahim
    16
    No. 07-30963
    v. Hawkins, 
    845 So. 2d 471
    , 477 (La. Ct. App. 2003) (describing the “amount due”
    after an insured submits a satisfactory proof of loss).
    However, the Louisiana courts have recently provided some guidance on
    this issue that undercuts Lexington’s argument. In 2007, the Louisiana Fourth
    Circuit Court of Appeal cited Warner, a 1989 case, for the proposition that “if
    part of a claim for property damage is not disputed, the failure of the insurer to
    pay the undisputed portion of the claim within the statutory delay will subject
    the insurer to penalties on the entire claim.” Sher v. Lafayette Ins. Co., 
    973 So. 2d
    39, 60 (La. Ct. App. 2007) (citing 
    Warner, 543 So. 2d at 515
    ) (alteration
    omitted). The court then awarded a penalty of 25% of the total amount due, not
    just the undisputed portion. 
    Id. at 65.
    On appeal, the Louisiana Supreme Court
    did not cite Warner or explicitly point out this rule, but it similarly awarded a
    25% penalty on the entire amount due. 
    Sher, 988 So. 2d at 208
    . In Louisiana
    Bag, the Louisiana Supreme Court noted that “an insurer need only fail to
    tender one undisputed portion of the claim to be subject to penalties on the
    difference between the amount paid or tendered and the amount found to be
    due.” 
    2008 WL 5146674
    , at *13. Here, Lexington did not pay or tender anything
    to the Plaintiffs within the statutory deadline, so under this rule Lexington is
    liable for a statutory penalty pursuant to LA. REV. STAT. ANN. § 22:658 for the
    amount found to be due, i.e., the total amount of the Plaintiffs’ loss. Thus, even
    though “R.S. 22:658 . . . [is] penal in nature and must be strictly construed,”
    
    Sher, 988 So. 2d at 206
    (quoting 
    Reed, 857 So. 2d at 1020
    ), the Louisiana
    Supreme Court has not interpreted the 1992 amendment to have changed the
    meaning of the law. Accordingly, we must reverse this portion of the district
    court’s judgment and remand for the imposition of a 25% penalty on the entire
    amount due.
    17
    No. 07-30963
    III. CONCLUSION
    Much of this case involves a review of the district court’s factual findings,
    and there is no indication that the district court committed clear error.
    Accordingly, we AFFIRM the district court’s decision regarding the house, the
    boathouse, and the supplemental contents coverage. The district court did err,
    however, when it failed to impose statutory penalties on the entire amount due.
    We therefore REVERSE that portion of the district court’s opinion and
    REMAND for a recalculation of the statutory penalties.
    AFFIRMED IN PART; REVERSED IN PART; REMANDED.
    18