JPMorgan Chase Bank National Association v. Ivanov , 2014 IL App (1st) 133553 ( 2014 )


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    2014 IL App (1st) 133553
                                                  No. 1-13-3553
    Fifth Division
    September 26, 2014
    IN THE
    APPELLATE COURT OF ILLINOIS
    FIRST JUDICIAL DISTRICT
    JPMORGAN CHASE BANK,                                 )    Appeal from the Circuit Court
    NATIONAL ASSOCIATION,                                )    of Cook County.
    )
    Plaintiff-Appellee,                     )    No. 10 CH 022214
    )
    v.                                             )    The Honorable
    )    David B. Atkins and
    KONSTANTIN IVANOV,                                   )    Lisa A. Marino,
    )    Judges Presiding.
    Defendant-Appellant.                   )
    JUSTICE GORDON delivered the judgment of the court, with opinion.
    Presiding Justice Palmer and Justice Taylor concurred in the judgment and opinion.
    OPINION
    ¶1        Defendant Konstantin Ivanov appeals the trial court’s order confirming the sale of a
    condominium in a mortgage foreclosure action brought by plaintiff JPMorgan Chase Bank,
    National Association (the bank). On appeal, defendant claims: (1) that the trial court did not
    obtain personal jurisdiction over defendant by service by publication because plaintiff failed
    to meet the requirements of section 2-206(a) of the Illinois Code of Civil Procedure (735
    ILCS 5/2-206(a) (West 2010)) and Rule 7.3 of the circuit court of Cook County (Cook Co.
    Cir. Ct. R. 7.3 (Oct. 1, 1996)) and (2) that the trial court failed to properly consider
    defendant’s affidavits when ruling on his motion to quash service by publication and motion
    to reconsider. For the following reasons, we reverse.
    No. 1-13-3553
    ¶2                                             BACKGROUND
    ¶3                                          I. Complaint to Foreclose
    ¶4          On June 27, 2007, defendant borrowed $273,000 from the bank, secured by a mortgage
    on a condominium unit located at 1675 Mill Street Unit # 202, Des Plaines, Illinois 60616.
    ¶5          On May 25, 2010, Chase Home Finance, LLC, 1 filed a complaint to foreclose the
    mortgage against defendant as the mortgagee under section 15-1208 of the Illinois Code of
    Civil Procedure (735 ILCS 5/15-1208 (West 2010)), alleging that defendant was in default in
    the amount of $272,802.57 in unpaid principal. Plaintiff also named River Mill
    Condominium Association and unknown owners and nonrecord claimants as defendants in
    order to terminate their interest in the mortgaged property.
    ¶6                                          II. Service by Publication
    ¶7          On February 17, 2010, the trial court entered an order appointing the following private
    detective agencies certified under the Private Detective, Private Alarm, Private Security,
    Fingerprint Vendor, and Locksmith Act of 2004 (225 ILCS 447 et seq. (West 2010)) as
    standing special process servers in cases filed by the bank’s attorneys in the mortgage
    foreclosure section of the chancery division until May 31, 2010: (1) Pro-Vest, Inc., (2)
    Firefly Legal, Inc., (3) Amicus Professional Legal Services Inc., and (4) United Processing,
    Inc. On May 25, 2010, plaintiff filed a motion to appoint Pro-Vest, Inc., Firefly Legal, Inc.,
    and United Processing, Inc., as special process servers pursuant to section 2-202 of the
    Illinois Code of Civil Procedure (735 ILCS 5/2-202 (West 2010)) in the case at bar.
    1
    On May 23, 2011, Chase Home Finance filed a motion to substitute JPMorgan Chase
    Bank, National Association, as plaintiff, stating that “[s]ubsequent to filing the complaint, [Chase
    Home Finance] merged into JPMorgan Chase Bank, National Association.” On June 23, 2011,
    the trial court entered an order substituting JP Morgan Chase Bank, National Association, as
    party plaintiff.
    2
    No. 1-13-3553
    ¶8            On June 11, 2010, plaintiff filed two affidavits to allow service by publication, alleging
    that it had tried three times over Memorial Day weekend to serve defendant without success.
    The record on appeal does not contain a motion by plaintiff moving the trial court to allow
    service by publication. However, it contains two affidavits to allow service by publication,
    both of which were filed by plaintiff on June 11, 2010.
    ¶9                                             A. Attorney’s First Affidavit
    ¶ 10          The first affidavit was dated June 10, 2010, and entitled “Affidavit to Allow Service by
    Publication Pursuant to 735 ILCS 5/2-206.” 2 It stated the following:
    “[Bridget O’Neill], the undersigned attorney, on oath states as to
    Defendants:
    Konstantin Ivanov
    Unknown Owners and Nonrecord Claimants
    1. Defendants reside or have gone out of this State, or on due inquiry
    cannot be found, or are concealed within this State, so that process cannot be
    served upon them.
    2. Diligent inquiry has been made as to the whereabouts of all the
    aforesaid Defendants.
    2
    Section 2-206(a) of the Illinois Code of Civil Procedure provides that “plaintiff or his
    or her attorney shall file *** an affidavit showing that the defendant resides or has gone out of
    this State, or on due inquiry cannot be found, or is concealed within this State, so that process
    cannot be served upon him or her, and stating the place of residence of the defendant, if known,
    or that upon diligent inquiry his or her place of residence cannot be ascertained, the clerk shall
    cause publication to be made in some newspaper published in the county in which the action is
    pending *** The clerk shall also, within 10 days of the first publication of the notice, send a
    copy thereof by mail, addressed to each defendant whose place of residence is stated in such
    affidavit.” 735 ILCS 5/2-206(a) (West 2010).
    3
    No. 1-13-3553
    3. That upon diligent inquiry, the place of residence of the aforesaid
    Defendants cannot be ascertained and/or their last known place of residence
    is:
    Konstantin Ivanov, 1675 Mill Street Unit #202 Des Plaines, IL
    60016
    Unknown Owners and Nonrecord Claimants, 1675 Mill Street
    Unit #202 Des Plaines, IL 60016[.]”
    This affidavit did not specify what “diligent inquiry” had been made.
    ¶ 11                                         B. Attorney’s Second Affidavit
    ¶ 12          The second affidavit was also dated June 10, 2010, and entitled “Affidavit to Allow
    Service by Publication Pursuant to Local Rule 7.3.” 3 It stated the following:
    “[Bridget O’Neill], the undersigned attorney, on oath states as to
    Konstantin Ivanov:
    1. Konstantin Ivanov resides or has gone out of this State, or on due
    inquiry cannot be found, or is concealed within this State, so that process
    cannot be served upon them. Service upon Konstantin Ivanov has been
    attempted by United Processing, Inc., the Court Appointed Special Process
    Server (see exhibit B).
    3
    Rule 7.3 of the circuit court of Cook County states that “[p]ursuant to 735 ILCS 5/2-
    206(a), due inquiry shall be made to find the defendant(s) prior to service of summons by
    publication. In mortgage foreclosure cases, all affidavits for service of summons by publication
    must be accompanied by a sworn affidavit by the individual(s) making such "due inquiry” setting
    forth with particularity the action taken to demonstrate an honest and well directed effort to
    ascertain the whereabouts of the defendant(s) by inquiry as full as circumstances permit prior to
    placing any service of summons by publication.” Cook Co. Cir. Ct. R. 7.3 (Oct. 1, 1996).
    4
    No. 1-13-3553
    2. Diligent inquiry has been made as to the whereabouts of Konstantin
    Ivanov, (see exhibit A).
    3. That upon diligent inquiry, the place of residence of Konstantin Ivanov
    cannot be ascertained and/or their last known place of residence is: 1675 Mill
    Street Unit #202 Des Plaines, IL 60016[.]”
    This affidavit also did not specify what “diligent inquiry” had been made but it did attach two
    supporting affidavits as Exhibits A and B.
    ¶ 13         The first affidavit, or exhibit A, is dated June 4, 2010, and is signed by Corey Fertel, a
    well-known owner of a process-serving company. Although Fertel signed the affidavit, the
    affidavit stated that an individual named Matt Cunningham recounted the actions that Fertel
    took to find defendant. The affidavit stated the following:
    “Before me, the undersigned authority, this day, personally appeared, Matt
    Cunningham, who upon being first duly sworn, upon his/her oath, deposes and
    says:
    ‘A diligent search and inquiry to discover the name and
    residence of Konstantin Ivanov was performed by the
    following acts set forth, as particularly as is known to Corey
    Fertel, below.’
    After diligent search and inquiry by affiant, the residence of the subject
    person is unknown to affiant.”
    However, Fertel searched only for “new addresses or phone numbers” and “new results for
    the named defendant” in whitepages.com, local and federal prisons, “a private database that
    utilizes thousands of different public records databases and other resources,” and the “SS
    5
    No. 1-13-3553
    Death Index.” (Emphases added.) Fertel also performed the following searches to find “new”
    results for defendant’s name: national phone directory, hunting licenses, UCC liens, voter
    registration, aircraft, boaters, and bankruptcies, among others. The following is a portion of
    the aforementioned list of inquiries performed by Fertel to locate defendant:
    “The following searches were done for the defendant:
    1. Aircraft- No new results.
    2. Bankruptcies- No new results.
    3. Judgments- No new results.
    4. Liens- No new results.
    5. Boaters- No new results.
    6. Business Phones- No new results.
    7. Concealed Weapons- No new results.
    ***
    23. National Security Watch Lists – No new results.”
    ¶ 14         In addition, the affidavit of Mark Wiebe, a court-appointed special process server, is
    dated June 3, 2010, and attached as exhibit B to the attorney’s second affidavit. Mark Wiebe
    of United Processing, Inc., stated that he had been “unable to effect service of the within
    Mortgage Foreclosure Summons and Complaint to Foreclose Mortgage on Konstantin
    Ivanov.” The affidavit then provided a table showing that Wiebe visited defendant’s property
    three times: (1) May 27, 2010, at 11:15 a.m.; (2) May 28, 2010, at 8:35 a.m.; and (3) May 30,
    2010, at 9:55 a.m.
    6
    No. 1-13-3553
    ¶ 15         We take judicial notice of the fact that these visits occurred on a Thursday, a Friday, and
    a Sunday over the Memorial Day weekend, and that all visits occurred within the same
    timeframe, namely, between 8:30 a.m. and 11:30 a.m. in the morning.
    ¶ 16         On May 27, 2010, Wiebe observed that: “4 story multi unit secured building. Def in bell
    system ings [sic] disconnected phone. Unit appears to be vacant, will return to confirm.” On
    May 28, 2010, he observed that: “[u]nit still appears vacant.” On May 30, 2010, he observed
    that: “[t]his visit confirms to me the unit is vacant.” Below the table, the affidavit stated:
    “Comments/Prev. Attempts: Unit is vacant, phone is disconnected, one neighbor says he
    heard he went back to his family in Poland. Pics [sic] attached.” Two photographs were
    attached: (1) the first showed the interior of the apartment building’s lobby through glass
    doors and (2) the second showed the exterior of the apartment building.
    ¶ 17         It is unclear from the “disconnected phone” statement in the affidavit whether that means
    that the intercom was not connected to a landline or that the intercom handset was not
    working. Also, the “one neighbor” is not identified by name or address. The affidavit does
    not indicate whether the “neighbor” lived in the same building.
    ¶ 18                                         III. Default
    ¶ 19         The bank published a notice of the pending action against defendant in the Chicago Daily
    Law Bulletin on June 17, 2010, June 24, 2010, and July 1, 2010. Almost a year later, on May
    23, 2011, it filed a motion for entry of an order of default and for judgment of foreclosure
    and sale against defendant for failure to appear and answer. On June 23, 2011, the trial court
    entered an order of default and judgment for foreclosure and sale against defendant.
    ¶ 20         On August 18, 2011, a notice of sale was mailed to defendant at 1675 Mill Street Unit
    # 202, Des Plaines, Illinois 60616, informing him that a judgment of foreclosure and sale had
    7
    No. 1-13-3553
    been entered against him and that the property would be sold at public auction a month later
    on September 27, 2011. Defendant’s brief on appeal stated that: “[t]his was the first time that
    [defendant] became aware of the lawsuit.”
    ¶ 21         We note that section 15-1502.5 of the Illinois Code of Civil Procedure (735 ILCS 5/15-
    1502.5 (West 2010)) requires that the mortgagee send the mortgagor notice of a grace period
    before filing a foreclosure suit. This notice informs mortgagors that their loan is more than 30
    days overdue and they have a 30-day grace period to obtain approved housing counseling.
    735 ILCS 5/15-1502.5(c) (West 2010). “Until 30 days after mailing the notice *** no legal
    action shall be instituted under Part 15 of Article XV of the Code of Civil Procedure.” 735
    ILCS 5/15-1502.5(d) (West 2010). In the case at bar, the record on appeal contains no
    information regarding a grace period notice and defendant’s brief on appeal stated that he
    first learned of the foreclosure action when the notice of sale was mailed to him on August
    18, 2011.
    ¶ 22                                         IV. Motion to Quash
    ¶ 23         On October 17, 2011, defendant filed a motion to quash service and to vacate the
    judgment for foreclosure, claiming that the service made by publication was invalid since
    defendant resided at the property and was not personally served. In support of his motion,
    defendant filed two affidavits. The first affidavit, dated October 17, 2011, stated that he had
    “resided at 1675 Mill Street Unit # 202, Des Plaines, Illinois 60616 *** continuously since
    [he] purchased the condominium in June 2007. Specifically, [he] resided at the Property at all
    times, on, before and after May 25, 2010.”
    ¶ 24         Defendant’s second affidavit, dated December 5, 2011, stated that the bank could have
    served him at the property before or after working hours, during the week, and on weekends;
    8
    No. 1-13-3553
    plaintiff would have found the property to be occupied if it had looked because the property
    contained defendant’s personal belongings and was his primary place of residence; and
    plaintiff could have asked defendant’s neighbors or the property manager regarding
    defendant’s residence.
    ¶ 25         On December 15, 2011, the trial court denied defendant’s motion to quash in a short
    written order, which does not indicate the trial court’s reasons for denying defendant’s
    motion to quash but does state that the trial court was “fully advised on the premises.”
    ¶ 26                                          V. Motion to Reconsider
    ¶ 27         On January 13, 2012, defendant filed a motion to reconsider, attaching a third affidavit,
    dated January 13, 2012, stating that defendant has “not attempted to conceal his whereabouts
    or leave the state to avoid litigation.” In response to Wiebe’s affidavit, which stated that “one
    neighbor says he heard [defendant] went back to his family in Poland,” defendant’s third
    affidavit stated that he is “Bulgarian, not Polish. [He has] never resided in Poland, nor does
    any of [his] family reside in Poland.” Moreover, the affidavit stated that “at all times on,
    before, and after May 25, 2010,” the property address was listed as defendant’s address on
    his Illinois driver’s license, bank accounts, paychecks from his employer, and his active
    Comcast cable and internet account. Accordingly, defendant attached copies of his driver’s
    license, November 2011 earnings statement, November 2011 Comcast internet bill, and an
    undated blank check listing the property as his address.
    ¶ 28         On March 28, 2012, the bank filed a motion for the entry of an order approving the report
    of sale and distribution pursuant to section 15-1508 of the Illinois Code of Civil Procedure
    (735 ILCS 5/15-1508 (West 2010)).
    9
    No. 1-13-3553
    ¶ 29         On April 10, 2012, the bank filed a response to defendant’s motion to reconsider,
    claiming that defendant’s motion to reconsider “fails to establish any of the three bases for
    the granting of a motion to reconsider”: (1) newly discovered evidence that was unavailable
    at the time of the motion to quash, (2) changes in the law, or (3) errors in the court’s
    application of the law.
    ¶ 30         On May 24, 2012, defendant filed a reply in support of his motion to reconsider, claiming
    that (1) the trial court erroneously placed an unlawful burden on defendant, requiring him to
    show that he resided at the property; (2) the bank failed to comply with the statutory
    prerequisites for service by publication; and (3) the trial court, in ruling on defendant’s
    motion to reconsider, should consider a new case, Deutsche Bank National Trust Co. v.
    Brewer, 
    2012 IL App (1st) 111213
    , which held that an affidavit was insufficient to justify
    service by publication because it failed to identify the individuals who attempted service on
    the defendant. Brewer, 
    2012 IL App (1st) 111213
    , ¶ 21.
    ¶ 31         On July 19, 2012, the trial court denied the motion to reconsider in a written order,
    finding that “plaintiff’s service of process affidavit is not inconsistent with Cook County, Ill.
    Cir. Ct. R. 7.3” and current case law. The trial court stated that: “[Defendant’s] only proof
    offered to support his position” challenging the bank’s service by publication in defendant’s
    motion to quash “consisted of two self-serving affidavits regarding his place of residence.”
    The trial court did not mention either defendant’s third affidavit or the documents, which
    were attached to his motion to reconsider.
    ¶ 32         On March 28, 2012, the bank filed a motion for an entry of order approving the report of
    sale and distribution and for an order of possession against defendant and River Mill
    Condominium Association. The bank was the highest bidder at the public auction, which
    10
    No. 1-13-3553
    occurred on March 9, 2012, and purchased the property for $113,600. On October 10, 2013,
    the trial court approved the sale and entered an order of possession. This appeal follows.
    ¶ 33                                              ANALYSIS
    ¶ 34         Defendant appeals the trial court’s order confirming the sale of property in a mortgage
    foreclosure action brought by the bank. On appeal, defendant claims: (1) the trial court did
    not obtain personal jurisdiction over defendant by service by publication because plaintiff
    failed to meet the requirements of section 2-206(a) of the Illinois Code of Civil Procedure
    (735 ILCS 5/2-206(a) (West 2010)) and Rule 7.3 of the circuit court of Cook County (Cook
    Co. Cir. Ct. R. 7.3 (Oct. 1, 1996)) and (2) the trial court failed to properly consider
    defendant’s affidavits when ruling on his motion to quash service by publication and motion
    to reconsider. For the following reasons, we reverse.
    ¶ 35                                             I. Jurisdiction
    ¶ 36         As a preliminary matter, we consider the bank’s argument that this court lacks
    jurisdiction to review the trial court’s denial of defendant’s motion to quash service. The
    bank argues that since defendant’s notice of appeal states that he is appealing the trial court’s
    judgment dated October 10, 2013, this court’s jurisdiction is limited to reviewing only that
    judgment. As noted, October 10, 2013, is the date that the trial court approved the sale of the
    property and entered an order of possession, and not the date the trial court denied
    defendant’s motion to quash service.
    ¶ 37         Illinois Supreme Court Rule 303 (eff. June 4, 2008) states that a notice of appeal “shall
    specify the judgment or part thereof or other orders appealed from and the relief sought from
    the reviewing court.” Filing a notice of appeal “ ‘is the jurisdictional step which initiates
    appellate review.’ ” People v. Smith, 
    228 Ill. 2d 95
    , 104 (2008) (quoting Niccum v. Botti,
    11
    No. 1-13-3553
    Marinaccio, DeSalvo & Tameling, Ltd., 
    182 Ill. 2d 6
    , 7 (1998)). “Unless there is a properly
    filed notice of appeal, the appellate court lacks jurisdiction over the matter and is obliged to
    dismiss the appeal.” General Motors Corp. v. Pappas, 
    242 Ill. 2d 163
    , 176 (2011) (citing
    
    Smith, 182 Ill. 2d at 104
    ). “A notice of appeal confers jurisdiction on a court of review to
    consider only the judgments or parts of judgments specified in the notice of appeal.” 
    Pappas, 242 Ill. 2d at 176
    (citing People v. Lewis, 
    234 Ill. 2d 32
    , 37 (2009)).
    ¶ 38          The purpose of a notice of appeal “ ‘is to inform the prevailing party that the other party
    seeks review of the trial court's decision.’ ” 
    Pappas, 242 Ill. 2d at 176
    (quoting 
    Lewis, 234 Ill. 2d at 37
    ). “The notice of appeal ‘should be considered as a whole and will be deemed
    sufficient to confer jurisdiction on an appellate court when it fairly and adequately sets out
    the judgment complained of and the relief sought, thus advising the successful litigant of the
    nature of the appeal.’ ” 
    Pappas, 242 Ill. 2d at 176
    (quoting 
    Smith, 228 Ill. 2d at 105
    ).
    ¶ 39          “Although a notice is jurisdictional, our supreme court has held that we must construe a
    notice liberally.” Filliung v. Adams, 
    387 Ill. App. 3d 40
    , 49 (2008) (citing 
    Smith, 228 Ill. 2d at 104
    ). “Our supreme court has held that a reviewing court should find that a defect is not
    fatal to the appeal, if: (1) a notice's defect is a defect in form rather than in substance; and (2)
    the defect has not prejudiced the opposing party.” 
    Filliung, 387 Ill. App. 3d at 49
    (citing
    
    Smith, 228 Ill. 2d at 105
    ).
    ¶ 40          “In addition to the exception for form defects, there is also an exception for rulings that
    were necessary steps to the judgment named in the notice [of appeal].” Filliung, 
    387 Ill. App. 3d
    at 49 (citing Burtell v. First Charter Service Corp., 
    76 Ill. 2d 427
    , 436 (1979)). “In
    Burtell, our supreme court held that an unspecified judgment was reviewable if the specified
    12
    No. 1-13-3553
    judgment ‘directly relates back to [it].’ ” 
    Filliung, 387 Ill. App. 3d at 49
    (quoting 
    Burtell, 76 Ill. 2d at 434
    ).
    ¶ 41          Defendant’s notice of appeal is sufficient to confer jurisdiction on this court to review the
    trial court’s denial of defendant’s motion to quash service of process. While the notice of
    appeal states that the date of the judgment appealed is October 10, 2013, the notice of appeal
    also states that defendant is seeking the “reversal of entry of order confirming sale, reversal
    of judgment for foreclosure, and reversal of order denying motion to quash service.”
    (Emphasis added.) Moreover, the denial of defendant’s motion to quash service of process
    was a necessary step for the trial court’s October 10, 2013, judgment approving the sale of
    defendant’s property.
    ¶ 42          As a result, the notice of appeal adequately set out the judgments that defendant appeals
    and fairly informed the bank of the nature of the appeal.
    ¶ 43                                      II. Service By Publication
    ¶ 44          Defendant argues that the trial court did not obtain personal jurisdiction over defendant
    because the bank failed to meet the statutory requirements for service by publication under
    section 2-206 of the Code of Civil Procedure (735 ILCS 5/2-206 (West 2010)) and local rule
    7.3 (Cook Co. Cir. Ct. R. 7.3 (Oct. 1, 1996)). The bank argues that it met the statutory
    requirements for service by publication.
    ¶ 45          We review de novo whether the trial court obtained personal jurisdiction. BAC Home
    Loans Servicing, LP v. Mitchell, 
    2014 IL 116311
    , ¶ 17 (citing In re Detention of Hardin, 
    238 Ill. 2d 33
    , 39 (2010)). De novo consideration means we perform the same analysis that a trial
    judge would perform. Khan v. BDO Seidman, LLP, 
    408 Ill. App. 3d 564
    , 578 (2011).
    13
    No. 1-13-3553
    ¶ 46         Where “ ‘a court lacks *** personal jurisdiction over the parties, any order entered in the
    matter is void ab initio and, thus, may be attacked at any time.’ ” In re Dar. C., 
    2011 IL 111083
    , ¶ 60 (quoting In re M.W., 
    232 Ill. 2d 408
    , 414 (2009)); see also Johnston v. City of
    Bloomington, 
    77 Ill. 2d 108
    , 112 (1979) (where a court lacks personal jurisdiction, “the
    proceedings are a nullity and no rights are created by them and they may be declared void
    when collaterally attacked”). “When a defendant has not been served with process as
    required by law, the court has no jurisdiction over that defendant and a default judgment
    entered against him or her is void.” Equity Residential Properties Management Corp. v.
    Nasolo, 
    364 Ill. App. 3d 26
    , 32 (2006) (citing First Federal Savings & Loan Ass'n of
    Chicago v. Brown, 
    74 Ill. App. 3d 901
    , 905 (1979), and Bank of Ravenswood v. King, 70 Ill.
    App. 3d 908, 923 (1979)).
    ¶ 47         “Personal jurisdiction may be established either by service of process in accordance with
    statutory requirements or by a party's voluntary submission to the court's jurisdiction.” BAC
    Home Loans Servicing, LP v. Mitchell, 
    2014 IL 116311
    , ¶ 18 (citing In re Marriage of
    Verdung, 
    126 Ill. 2d 542
    , 547 (1989)). “Providing effective service is a means of protecting
    an individual's right to due process by allowing for proper notification of interested
    individuals and an opportunity to be heard.” In re Dar. C., 
    2011 IL 111083
    , ¶ 61 (citing
    Mullane v. Central Hanover Bank & Trust Co., 
    339 U.S. 306
    (1950)). “ ‘Every defendant in
    an action filed against him in this State is entitled to receive the best possible notice of the
    pending suit and it is only where personal service of summons cannot be had, that substituted
    or constructive service may be permitted.’ ” 
    Nasolo, 364 Ill. App. 3d at 31
    (quoting Bell
    Federal Savings & Loan Ass'n v. Horton, 
    59 Ill. App. 3d 923
    , 927 (1978)).
    14
    No. 1-13-3553
    ¶ 48         Personal jurisdiction acquired by publication is only allowed in limited cases where
    personal service could not be achieved, and then, only after strict compliance with statutory
    requirements. 
    Horton, 59 Ill. App. 3d at 926-27
    . Section 2-206 of the Code of Civil
    Procedure allows service by publication in actions affecting property. 735 ILCS 5/2-206
    (West 2010). Under section 2-206, the plaintiff must file an affidavit “showing” that the
    defendant “on due inquiry cannot be found, or is concealed within this State, so that process
    cannot be served upon him or her, and stating the place of residence of the defendant, if
    known, or that upon diligent inquiry his or her place of residence cannot be ascertained[.]”
    735 ILCS 5/2-206(a) (West 2010). The Cook County circuit court has adopted a rule that
    elaborates on the requirement for the affidavit. Rule 7.3 provides in relevant part as follows:
    “Pursuant to 735 ILCS 5/2–206(a), due inquiry shall be made to find the
    defendant(s) prior to service of summons by publication. In mortgage
    foreclosure cases, all affidavits for service of summons by publication must be
    accompanied by a sworn affidavit by the individual(s) making such ‘due
    inquiry’ setting forth with particularity the action taken to demonstrate an
    honest and well directed effort to ascertain the whereabouts of the
    defendant(s) by inquiry as full as circumstances permit prior to placing any
    service of summons by publication.” Cook Co. Cir. Ct. R. 7.3 (Oct. 1, 1996).
    ¶ 49         “Our courts have determined that these statutory prerequisites are not intended as pro
    forma or useless phrases requiring mere perfunctory performance, but, on the contrary,
    require an honest and well-directed effort to ascertain the whereabouts of a defendant by
    inquiry as full as circumstances permit.” Bank of New York v. Unknown Heirs & Legatees,
    
    369 Ill. App. 3d 472
    , 476 (2006) (citing Graham v. O'Connor, 
    350 Ill. 36
    , 41 (1932), and
    15
    No. 1-13-3553
    City of Chicago v. Leakas, 
    6 Ill. App. 3d 20
    , 27 (1972)). “Where the efforts to comply with
    these statutory provisions have been casual, routine, or spiritless, service by publication is not
    justified.” Bank of New 
    York, 369 Ill. App. 3d at 476
    (citing Home State Savings Ass’n v.
    Powell, 
    73 Ill. App. 3d 915
    , 917 (1979), and Bell Federal Savings & Loan Ass’n, 
    59 Ill. App. 3d
    at 927).
    ¶ 50         In the case at bar, the bank did not demonstrate a well-directed effort to ascertain the
    whereabouts of defendant by inquiry as full as the circumstances permitted. First, plaintiff’s
    attempts to serve defendant at his residence were “casual, routine, and spiritless.” Bank of
    New 
    York, 369 Ill. App. 3d at 476
    . According to Wiebe’s affidavit, plaintiff attempted to
    serve defendant at his residence three times: (1) Thursday, May 27, 2010, at 11:15 a.m.; (2)
    Friday, May 28, 2010, at 8:35 a.m.; and (3) Sunday, May 30, 2010, at 9:55 a.m. Each attempt
    took place within four days and during the same three-hour timeframe on a Memorial Day
    weekend. The bank neither attempted to serve defendant at another time of the day when
    defendant might more likely be at home nor demonstrated any attempt to ascertain
    defendant’s work hours. The bank made no attempt to contact the condominium association
    to find defendant’s whereabouts, or attempted to ascertain his employment from their records
    or from reliable others. Each attempt of service was made during traditional working hours or
    during a holiday weekend. While the bank attempted to serve defendant once on a weekend,
    plaintiff made this attempt on a holiday weekend when travel is not uncommon. As a result,
    we cannot say that the three attempts to serve defendant at those times and on those dates
    demonstrate a well-directed effort to ascertain the whereabouts of defendant by inquiry “as
    full as the circumstances permit.” Bank of New 
    York, 369 Ill. App. 3d at 476
    .
    16
    No. 1-13-3553
    ¶ 51         Moreover, Wiebe’s affidavit failed to demonstrate that there was no reason to return to
    defendant’s residence to attempt service again on a different day and at a different time. After
    the first attempt, Wiebe noted that defendant’s residence was located in a “4 story multi unit
    secured building. Def in bell system ings [sic] disconnected phone,” then noted that the “unit
    appears to be vacant.” After the second attempt, Wiebe noted that “this visit confirms to me
    the unit is vacant”; however, he did not state any facts that would lead to this conclusion.
    Finally, after the third visit, Wiebe stated that defendant’s residence “is vacant, phone is
    disconnected, one neighbor says he heard he went back to his family in Poland.” Wiebe then
    attached two pictures of the building where defendant’s condo is located to the affidavit: (1)
    the first showed the interior of the condo building’s lobby through glass doors and (2) the
    second showed the exterior of the building.
    ¶ 52         We cannot say that a vague statement about a “disconnected phone” demonstrates that
    defendant had vacated his residence and could not be served in person with further attempts.
    The statement is not clear whether it is a mobile phone, a landline, or one connected to an
    intercom system in defendant’s building. Even if the statement was clear, we question how a
    disconnected landline demonstrates that defendant has vacated his residence. Inherently,
    mobile phones are not tied to one location, and intercom systems can malfunction. Moreover,
    we acknowledge defendant’s observation that “landline telephone usage has significantly
    decreased in the modern cell-phone era.”
    ¶ 53         We also cannot say that a statement from an unidentified neighbor that “he heard
    [defendant] went back to his family in Poland” demonstrates that defendant vacated his
    residence and that the bank made inquiry to his whereabouts as full as the circumstances
    permitted. Not only was the “neighbor” unidentified, but no address was provided for him or
    17
    No. 1-13-3553
    her so we do not know how far away he or she lived from defendant’s building or whether
    the neighbor lived in the building. The neighbor’s knowledge of defendant’s whereabouts
    was admittedly secondhand, and there is no indication in the record that Wiebe or the bank
    made any attempts to corroborate the neighbor’s statement or confirm that defendant’s family
    even lives in Poland.
    ¶ 54          Neither do the pictures attached to the affidavit demonstrate that defendant had vacated
    his residence. Photographs of a multiunit building’s lobby and exterior do not demonstrate an
    inquiry into defendant’s whereabouts as full as the circumstances permitted.
    ¶ 55          We acknowledge the bank’s extensive records search as demonstrated by the Fertel
    affidavit, and that the law does not require a specific number of attempts or unduly
    exhaustive efforts to locate the whereabouts of a defendant. However, the bank searched only
    for “new” addresses, thereby confirming defendant’s claim that he has not lived anywhere
    else for years.
    ¶ 56          Accordingly, service by publication was not justified, the trial court lacked personal
    jurisdiction over the defendant, and any order entered by the trial court is void ab initio.
    ¶ 57                                       III. Defendant’s Burden
    ¶ 58          The bank argues that only after the defendant “file[s] an affidavit showing that upon due
    inquiry he could have been found *** must the plaintiff show it conducted a due inquiry.” In
    support of this argument, plaintiff cites Household Finance Corp., III v. Volpert, 227 Ill.
    App. 3d 453, 455 (1992), and First Bank & Trust Co. of O’Fallon, Illinois v. King, 311 Ill.
    App. 3d 1053, 1057 (2000).
    ¶ 59          We do not find this argument persuasive. First, section 2-206 plainly requires the bank to
    file an affidavit “showing that the defendant resides or has gone out of this State, or on due
    18
    No. 1-13-3553
    inquiry cannot be found” before service by publication is justified. 735 ILCS 5/2-206(a)
    (West 2010). Moreover, the statement the bank cites from Volpert concerns when a plaintiff
    must produce evidence to establish due inquiry. Volpert, Ill. App. 3d at 455 (“[A] defendant
    may challenge such affidavit by filing an affidavit showing that upon due inquiry he could
    have been found. [Citation] Upon defendant's challenge, plaintiff must produce evidence
    establishing due inquiry.”). Finally, King is easily distinguishable from the case at bar as the
    defendant in King failed to file any affidavit showing that upon due inquiry she could have
    been found. 
    King, 311 Ill. App. 3d at 1057
    . Although a defendant is not required to file
    affidavits in order for the trial court to find a plaintiff’s affidavits insufficient, defendant in
    the present case did file affidavits showing that upon due inquiry he could have been found.
    Indeed, “[a] defendant may challenge a plaintiff’s section 2-206(a) affidavit by filing an
    affidavit showing that upon due inquiry, he could have been found.” Bank of New York v.
    Unknown Heirs & Legatees, 
    369 Ill. App. 3d 472
    , 476 (2006).
    ¶ 60                                       VI. Defendant’s Affidavits
    ¶ 61          Even if a defendant must “file an affidavit showing that upon due inquiry he could have
    been found *** before the plaintiff [must] show it conducted a due inquiry,” the defendant in
    the present case met this burden, and thus, the trial court erred in finding that all three of
    defendant’s affidavits were self-serving.
    ¶ 62          We evaluate the trial court’s decision as to the affidavits de novo. People ex rel. Waller v.
    Harrison, 
    348 Ill. App. 3d 976
    , 985 (2004) (“When the trial court rules on the
    legal sufficiency of an affidavit, we review de novo the trial court's ruling.”). We are not
    persuaded by the bank’s claim that this court should employ the manifest weight of the
    evidence standard. Deutsche Bank National Trust Co., 
    2012 IL App (1st) 111213
    , ¶ 17.
    19
    No. 1-13-3553
    ¶ 63         “Findings of fact are reviewed under the manifest weight of the evidence standard.”
    Cyclonaire Corp. v. ISG Riverdale, Inc., 
    378 Ill. App. 3d 554
    , 569 (2007). “This deferential
    standard is grounded in the reality that the circuit court is in a superior position to determine
    and weigh the credibility of the witnesses, observe the witnesses’ demeanor, and resolve
    conflicts in their testimony.” People v. McDonough, 
    239 Ill. 2d 260
    , 266 (2010).
    ¶ 64         In the case at bar, we are reviewing only documentary evidence. “[W]here the
    evidence before a trial court consists of depositions, transcripts, or evidence otherwise
    documentary in nature, a reviewing court is not bound by the trial court’s findings and may
    review the record de novo.” Addison Insurance Co. v. Fay, 
    232 Ill. 2d 446
    , 453 (2009);
    People ex rel. 
    Waller, 348 Ill. App. 3d at 985
    (“Generally, the manifest weight of the
    evidence standard of review applies if the trial court heard courtroom testimony, but a de
    novo standard applies when the trial court heard no testimony and ruled solely on the basis of
    documentary evidence.”). We are just as competent to review the documentary evidence as
    the trial court. Addison Insurance 
    Co., 232 Ill. 2d at 453
    (“Without having heard live
    testimony, the trial court was in no superior position than any reviewing court to make
    findings, and so a more deferential standard of review is not warranted.”).
    ¶ 65          In addition, appellate courts review legal questions de novo (Ogden Chrysler Plymouth,
    Inc. v. Bower, 
    348 Ill. App. 3d 944
    , 951 (2004)) and the sufficiency of an affidavit is a legal
    question. Roe v. Jewish Children’s Bureau, 
    339 Ill. App. 3d 119
    , 128 (2003) (“[A] court's
    determination of whether an affidavit offered in connection with a motion for summary
    judgment complies with Rule 191 is a question of law subject to de novo review.”).
    Therefore, our standard of review on appeal is de novo, which means that we perform the
    20
    No. 1-13-3553
    same analysis that a trial judge would perform. Khan v. BDO Seidman, LLP, 
    408 Ill. App. 3d 564
    , 578 (2011).
    ¶ 66                                    A. Defendant’s First Affidavit
    ¶ 67         Defendant disputes the trial court’s characterization of his first affidavit as “self-serving,”
    claiming that it showed that the bank could have found him upon due inquiry. See Bank of
    New 
    York, 369 Ill. App. 3d at 476
    .
    ¶ 68         Illinois Supreme Court Rule 191(a) provides in relevant part that “affidavits submitted in
    connection with a motion to contest jurisdiction over the person *** shall be made on the
    personal knowledge of the affiants; shall set forth with particularity the facts upon which the
    claim, counterclaim, or defense is based; shall have attached thereto sworn or certified copies
    of all documents upon which the affiant relies; shall not consist of conclusions but of facts
    admissible in evidence[.]” Ill. S. Ct. R. 191(a) (eff. Jan. 4, 2013).
    ¶ 69         In Young v. Chicago Federal Savings & Loan Ass’n, 
    180 Ill. App. 3d 280
    , 282-83 (1989),
    the defendant savings and loan association claimed that the plaintiff assignee failed to
    establish an assignment of a title policy where the savings and loan association’s vice
    president mailed a copy of the title policy to the plaintiff. In support of the defendant’s
    motion for summary judgment, the defendant attached an affidavit, which the appellate court
    found to be self-serving. 
    Young, 180 Ill. App. 3d at 284
    . The affidavit stated that the savings
    and loan association’s vice president “sent the Title Policy in question *** for informational
    purposes only.” 
    Young, 180 Ill. App. 3d at 284
    . The appellate court found that the affidavit
    “fail[ed] to set forth the facts surrounding the assignment transaction. [It] merely state[d] that
    the policy was sent for informational purposes, which is a self-serving conclusion.” 
    Young, 180 Ill. App. 3d at 284
    . The appellate court also noted that “[d]efendant's claim that the
    21
    No. 1-13-3553
    policy was sent for informational purposes only is not supported by the record.” 
    Young, 180 Ill. App. 3d at 284
    .
    ¶ 70         In contrast, in Doria v. Village of Downers 
    Grove, 397 Ill. App. 3d at 752
    , 755 (2009),
    the plaintiff argued on appeal that the affidavit of the defendant’s traffic engineering manager
    violated Supreme Court Rule 191. The appellate court held that the following statements
    from the traffic engineering manger’s affidavit established “his conclusion that the gravel lot
    was not intended for parking” and, therefore, the affidavit was in compliance with Supreme
    Court Rule 191:
    “he was the traffic engineering manager for [the] defendant and that his job duties
    included ‘determining the intended use of various property’ within Downers Grove ***.
    [He] noted that the lot in question in this case had been unpaved for ‘the past 20 years’
    and that defendant had never placed parking meters, ‘public parking’ signs, concrete
    parking bumpers, or painted yellow parking lines in the lot.” 
    Doria, 397 Ill. App. 3d at 754-56
    .
    The appellate court stated that “ ‘[i]f, from the document as a whole, it appears that
    the affidavit is based upon the personal knowledge of the affiant and there is a reasonable
    inference that the affiant could competently testify to its contents at trial, Rule
    191 is satisfied.’ ” 
    Doria, 397 Ill. App. 3d at 756
    (quoting Kugler v. Southmark Realty, 
    309 Ill. App. 3d 790
    , 795 (1999)).
    ¶ 71         Moreover, in Prudential Property & Casualty Insurance Co. v. Dickerson, 
    202 Ill. App. 3d
    180, 183 (1990), the defendant filed a motion to quash service of process and an affidavit
    in support. “In the affidavit, [the defendant] denied that he resided at the address where the
    service was made and averred that at the time of the alleged service, he resided at [a different
    22
    No. 1-13-3553
    address].” Dickerson, 
    202 Ill. App. 3d
    at 185. The appellate court found that “the appellant
    placed the validity of the substituted service in issue through his affidavit. Where such an
    affidavit stands unrebutted or uncontradicted, as here, it serves as a proper basis for quashing
    service of process.” Dickerson, 
    202 Ill. App. 3d
    at 185.
    ¶ 72          In reviewing defendant’s first affidavit, dated October 17, 2011, we conclude that it is
    more like the affidavit in Doria than the affidavit in Young. In the case at bar, defendant’s
    first affidavit stated that he “resided at 1675 Mill Street Unit # 202, Des Plaines, Illinois
    60616 *** continuously since [he] purchased the condominium in June 2007. Specifically,
    [he] resided at the Property at all times, on, before and after May 25, 2010.” In Doria, the
    appellate court stated that “ ‘[i]f, from the document as a whole, it appears that
    the affidavit is based upon the personal knowledge of the affiant and there is a reasonable
    inference that the affiant could competently testify to its contents at trial, Rule
    191 is satisfied.’ ” 
    Doria, 397 Ill. App. 3d at 756
    (quoting 
    Kugler, 309 Ill. App. 3d at 795
    ).
    Accordingly, it is clear that defendant has personal knowledge of his own residence and he
    could competently testify to his residence at trial. Although the traffic engineering manager’s
    affidavit provided more detail than defendant’s affidavit, more information was needed to
    show that the traffic engineering manager had personal knowledge that the gravel lot was not
    intended for parking. Thus, it is clear that defendant’s affidavit is based on his own personal
    knowledge of his residence, which he can competently testify to in trial. Burks Drywall, Inc.
    v. Washington Bank & Trust Co., 
    110 Ill. App. 3d 569
    , 576 (1982) (“[R]ule [191] is satisfied
    if from the document as a whole it appears that the affidavit is based upon the personal
    knowledge of the affiant and there is a reasonable inference that the affiant could
    competently testify to its contents at trial.”).
    23
    No. 1-13-3553
    ¶ 73         In contrast, the case at bar is distinct from Young where “[d]efendant’s claim that the
    policy was sent for informational purposes only is not supported by the record.” 
    Young, 180 Ill. App. 3d at 284
    . Here, the record does not contradict defendant’s claim that he resided at
    the property since the process server’s attempts occurred over the Memorial Day weekend
    and within the same timeframe, namely, between 8:30 a.m. and 11:30 a.m. In addition, Fertel
    claims that he searched only for “new” addresses for defendant and could not find any,
    thereby corroborating defendant’s affidavit that there was no other address for him.
    ¶ 74         Furthermore, it was not necessary for defendant to attach additional evidence to his
    affidavit to confirm his residence. In Dickerson, the appellant’s affidavit “denied that he
    resided at the address where the service was made and averred that at the time of the alleged
    service, he resided at [a different address].” Dickerson, 
    202 Ill. App. 3d
    at 185. The appellate
    court found his affidavit to be a “proper basis for quashing service of process” because it
    “[stood] unrebutted or uncontradicted.” Dickerson, 
    202 Ill. App. 3d
    at 185. Similarly,
    defendant’s first affidavit stated that he resided continuously at the property when the process
    server attempted to serve him. In addition, the bank did not file an affidavit to contradict
    defendant’s affidavits.
    ¶ 75         Thus, it was error for the trial court to disregard defendant’s first affidavit as self-serving.
    ¶ 76                                          B. Defendant’s Second Affidavit
    ¶ 77         Defendant also disputes the trial court’s characterization of his second affidavit as “self-
    serving.” See Bank of New 
    York, 369 Ill. App. 3d at 476
    . In reviewing defendant’s second
    affidavit, we also conclude that it is more like the affidavit in Doria than the affidavit in
    Young. For instance, in Doria, the traffic engineering manager stated that “he was the traffic
    engineering manager for [the] defendant and that his job duties included ‘determining the
    24
    No. 1-13-3553
    intended use of various property’ within Downers Grove *** [He] noted that the lot in
    question in this case had been unpaved for ‘the past 20 years’ and that defendant had never
    placed parking meters, ‘public parking’ signs, concrete parking bumpers, or painted yellow
    parking lines in the lot.” 
    Doria, 397 Ill. App. 3d at 754
    .
    ¶ 78         Similarly, defendant’s second affidavit, dated December 5, 2011, made detailed
    statements to confirm his residence. For example, defendant stated that the process server
    could have served him at the property before or after working hours, during the week, and on
    weekends and that the process server would have found the property to be occupied if he had
    looked inside because the property contained defendant’s personal belongings and was his
    primary place of residence. Moreover, defendant specifically excluded holidays from the list
    of times he could have been found at the property. In addition, defendant’s statement, that
    plaintiff would have found the property occupied if it had looked inside because it contained
    his personal belongings and was his primary place of residence, is a statement that defendant
    has personal knowledge of and can reasonably testify to during trial. 
    Doria, 397 Ill. App. 3d at 756
    .
    ¶ 79         Unlike the affidavit in Young that provided no factual information (180 Ill. App. 3d at
    284), defendant’s second affidavit provided detailed information that satisfied Supreme
    Court Rule 191. Ill. S. Ct. R. 191(a) (eff. Jan. 4, 2013) (“affidavits *** shall be made on the
    personal knowledge of the affiants; shall set forth with particularity the facts upon which the
    claim, counterclaim, or defense is based[.]”). Thus, the trial court erroneously disregarded
    defendant’s second affidavit as self-serving.
    25
    No. 1-13-3553
    ¶ 80         We need not consider defendant’s third affidavit on this appeal, since we conclude that
    the trial court erred in disregarding defendant’s first two affidavits as self-serving and that
    defendant has shown that plaintiff could have found him upon due inquiry.
    ¶ 81                                            CONCLUSION
    ¶ 82         In sum, (1) defendant’s notice of appeal adequately sets out that it appeals the trial court’s
    denial of defendant’s motion to quash service by publication; (2) the trial court failed to
    obtain personal jurisdiction over defendant because plaintiff failed to meet the statutory
    prerequisites for service by publication under section 2-206; and (3) although defendant had
    the burden of showing he could have been found upon due inquiry, defendant met this burden
    and the trial court erred in disregarding defendant’s affidavits, and service is quashed.
    ¶ 83         Reversed and remanded.
    26