Timothy Patton v. Jacobs Engineering Group, Inc, e , 874 F.3d 437 ( 2017 )


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  •      Case: 16-30879   Document: 00514209175    Page: 1   Date Filed: 10/24/2017
    IN THE UNITED STATES COURT OF APPEALS
    FOR THE FIFTH CIRCUIT
    United States Court of Appeals
    Fifth Circuit
    No. 16-30879                          FILED
    October 24, 2017
    TIMOTHY PATTON,                                                  Lyle W. Cayce
    Clerk
    Plaintiff–Appellant,
    v.
    JACOBS ENGINEERING GROUP, INCORPORATED; TALASCEND, L.L.C.,
    Defendants–Appellees.
    Appeal from the United States District Court
    for the Middle District of Louisiana
    ON PETITION FOR REHEARING
    Before KING, JOLLY, and PRADO, Circuit Judges.
    EDWARD C. PRADO, Circuit Judge:
    Treating Plaintiff–Appellant Timothy Patton’s petition for rehearing en
    banc as a petition for panel rehearing, the petition for panel rehearing is
    DENIED. The petition for rehearing en banc is also DENIED. The prior
    opinion, Patton v. Jacobs Eng’g Grp., Inc., 
    863 F.3d 419
     (5th Cir. 2017), is
    withdrawn, and the following opinion is substituted:
    Patton brought this American Disabilities Act (“ADA”) case against
    Jacobs Engineering Group Inc. (“Jacobs”) and Talascend, LLC (“Talascend”).
    The district court granted summary judgment against Patton on his failure to
    accommodate and hostile work environment claims. For the reasons stated
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    No. 16-30879
    below, we AFFIRM.
    I. BACKGROUND
    Patton designs electrical and instrumentation systems. He also has an
    obvious stutter. Talascend is a staffing agency which furnishes contract
    employees, including engineers and designers, to its clients. Jacobs, an
    engineering firm, is one of Talascend’s clients. Patton has been an employee of
    Talascend since October 2012, when he was assigned to work at Jacobs’ facility
    in Baton Rouge, Louisiana. Around the time he was hired, Patton told Emily
    Wimbley, a Talascend recruiter, about his stuttering and anxiety problems,
    which he said “all go[] together.”
    Patton alleges that his coworkers at Jacobs harassed him on account of
    his stutter. For example, coworkers would call him names such as lawnmower
    and bush hog (a type of lawnmower). Additionally, coworkers who passed him
    in the hallway or met him on the elevator would mock his stuttering, and
    coworkers who sat near him would mock him and make loud noises right
    behind him. Even his supervisor, Greg Guillory, allegedly mocked him at a
    department-wide meeting in front of fifty coworkers. Patton testified that he
    complained about this harassment to Guillory and Wimbley; in addition, he
    testified that he called and left a message with Talascend’s human resources
    department, but that this call was never returned.
    Patton also made a number of complaints about noise while he worked
    at Jacobs. According to Patton, the work environment at Jacobs was full of
    “loud laughter, banging, [and] horseplay.” He complained to Guillory three
    times about the noise in his work space and asked Guillory “to move [him] to
    an area that was quiet so that [his] nerves would not affect [his] stuttering.”
    Patton also discussed the noise problem with Wimbley at Talascend. Talascend
    offered to reassign Patton to another client and also raised the issue with
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    Guillory. But Patton continued working at Jacobs and by all accounts
    performed his job well.
    According to Patton, the harassment and excessive noise at Jacobs
    caused him to experience severe anxiety. He emailed Bruce Kistrup, a lead
    engineer, four times about taking off work due to his stress. As a result of this
    stress, Patton suffered a panic attack while driving and got into a car accident
    on February 28, 2014. Patton did not return to work at Jacobs after this
    accident.
    On May 7, 2014, Patton filed a charge of discrimination with the
    Louisiana Commission on Human Rights (“LCHR”) and the U.S. Equal
    Employment Opportunity Commission (“EEOC”). 1 He asserted that he was
    harassed on account of his disability. Specifically, Patton alleged the following
    facts:
    I was subjected to psychological violence. People made habitual
    efforts to talk repetitively in an unnatural, intensified loud voice
    while near me. I was subjected to name calling such as “bush hog”,
    “how pathetic” and “don’t fit in.” Several people would mock my
    stuttering while looking directly at me. On one occasion Greg
    Guillory while speaking in a meeting began to stutter while
    looking directly at me. I have been excluded from work related
    lunches/dinners, left out of the communication loop and meeting
    announcements. I complained on several occasions to management
    from both Jacobs and Talascend but nothing was done. On
    February 28, 2014 I was involved in an accident and became
    stressed to the point that I am currently out on a medical leave.
    Patton also filed an intake questionnaire on May 7, 2014. In the intake
    questionnaire, Patton clarified that his disability consisted of stuttering,
    anxiety, and noise sensitivity. He also stated that he requested changes or
    assistance because of his disability but that his employer did not make any
    Although Patton filed the charge of discrimination with both the LCHR and the
    1
    EEOC, it appears that only the EEOC investigated the charge.
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    actual changes in response to his requests. Patton later amended his charge of
    discrimination on September 30, 2014, to add a claim of sex discrimination.
    During the EEOC investigation, Talascend and Jacobs submitted
    position statements in which they disputed Patton’s allegations of
    discrimination. These position statements focused on the harassment
    allegations, though Jacobs also responded to the allegation that it failed to
    accommodate Patton’s disability. The EEOC issued a notice of right to sue
    letter on November 24, 2014.
    Patton filed suit in Louisiana state court on February 6, 2015. He
    brought four claims against Jacobs and Talascend: (1) intentional infliction of
    emotional distress; (2) negligent infliction of emotional distress; (3) hostile
    work environment in violation of the ADA; and (4) failure to accommodate in
    violation of the ADA. Shortly after the defendants removed the case to federal
    court, Patton’s negligent infliction of emotional distress claim was dismissed.
    Jacobs and Talascend moved for summary judgment in May 2016.
    The district court granted summary judgment in favor of both
    defendants on all claims. First, the district court held that Patton failed to
    administratively exhaust his failure to accommodate claim. In the alternative,
    the district court held that Patton failed to put forth sufficient evidence
    showing that the defendants were aware of his disability. Second, the district
    court held that Patton failed to introduce sufficient evidence of a hostile work
    environment. The district court also found that Patton failed to take advantage
    of the complaint procedures in either defendant’s anti-harassment policy.
    Finally, the district court held that Patton failed to put forth sufficient
    evidence in support of his intentional infliction of emotional distress claim.
    This appeal followed.
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    II. DISCUSSION
    On appeal, Patton argues that the district court erred in granting
    summary judgment against him on his failure to accommodate and hostile
    work environment claims. Patton does not brief his intentional infliction of
    emotional distress claim; accordingly, we confine our review to his ADA claims.
    A.    Standard of Review
    “This Court ‘reviews de novo the district court’s grant of summary
    judgment, applying the same standard as the district court.’” Feist v. La., Dep’t
    of Justice, Office of the Att’y Gen., 
    730 F.3d 450
    , 452 (5th Cir. 2013) (quoting
    Fabela v. Socorro Indep. Sch. Dist., 
    329 F.3d 409
    , 414 (5th Cir. 2003)).
    Summary judgment is appropriate “if the movant shows that there is no
    genuine dispute as to any material fact and the movant is entitled to judgment
    as a matter of law.” Fed. R. Civ. P. 56(a). A genuine dispute of material fact
    exists if the “evidence is such that a reasonable jury could return a verdict for
    the nonmoving party.” Royal v. CCC & R Tres Arboles, L.L.C., 
    736 F.3d 396
    ,
    400 (5th Cir. 2013) (quoting Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 248
    (1986)). The Court “must view all facts and evidence in the light most favorable
    to the non-moving party.” Feist, 730 F.3d at 452 (quoting Juino v. Livingston
    Par. Fire Dist. No. 5, 
    717 F.3d 431
    , 433 (5th Cir. 2013)).
    B.    Analysis
    1. Failure to Accommodate
    The ADA forbids covered employers from “discriminat[ing] against a
    qualified individual on the basis of disability” regarding the “terms, conditions,
    and privileges of employment.” 
    42 U.S.C. § 12112
    (a). Discrimination includes
    failure to “mak[e] reasonable accommodations to the known physical or mental
    limitations of an otherwise qualified individual with a disability . . . , unless
    [the employer] can demonstrate that the accommodation would impose an
    undue hardship on the operation of [its] business.” 
    Id.
     § 12112(b)(5)(A). To
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    establish a failure to accommodate claim, the plaintiff must show that: “(1) the
    plaintiff is a ‘qualified individual with a disability’; (2) the disability and its
    consequential limitations were ‘known’ by the covered employer; and (3) the
    employer failed to make ‘reasonable accommodations’ for such known
    limitations.” Feist, 730 F.3d at 452 (quoting 
    42 U.S.C. § 12112
    (b)(5)(A)).
    Patton asserts that he is disabled on account of childhood onset fluency
    disorder. He contends that “the noisy office environment heightened his
    anxiety, caused [him] to suffer panic attacks and worsened his stuttering over
    time.” But according to Patton, Jacobs and Talascend “did nothing” to address
    the noise issue. Eventually, Patton’s anxiety caused him to miss work and get
    into a car accident.
    Neither Jacobs nor Talascend contests that Patton is a qualified
    individual with a disability; thus, we assume without deciding that Patton has
    proved the first element of his failure to accommodate claim. But Jacobs and
    Talascend dispute the other two elements—whether they knew of his disability
    and whether they failed to accommodate it. In addition, Jacobs and Talascend
    argue that Patton failed to administratively exhaust his failure to
    accommodate claim, and Talascend argues that Patton’s charge was not timely.
    We address the exhaustion argument first.
    a. Administrative exhaustion
    Before a plaintiff may file her ADA claim in federal court, she must
    exhaust her administrative remedies. See Dao v. Auchan Hypermarket, 
    96 F.3d 787
    , 789 (5th Cir. 1996) (per curiam) (noting that the ADA incorporates by
    reference Title VII’s administrative procedures). Specifically, the plaintiff must
    file a charge of discrimination with the EEOC within 180 days of “the alleged
    unlawful employment practice,” or within 300 days if the charge is filed with a
    state or local agency—here, the LCHR. 42 U.S.C. § 2000e-5(e)(1).
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    In determining whether a plaintiff has exhausted a particular claim, we
    have noted that “the scope of an EEOC complaint should be construed
    liberally.” Pacheco v. Mineta, 
    448 F.3d 783
    , 788 (5th Cir. 2006). “On the other
    hand, a primary purpose of Title VII is to trigger the investigatory and
    conciliatory procedures of the EEOC, in attempt to achieve non-judicial
    resolution of employment discrimination claims.” 
    Id.
     at 788–89. To balance
    these considerations, “this court interprets what is properly embraced in
    review of a Title-VII claim somewhat broadly, not solely by the scope of the
    administrative charge itself, but by the scope of the EEOC investigation which
    ‘can reasonably be expected to grow out of the charge of discrimination.’” 
    Id. at 789
     (quoting Sanchez v. Standard Brands, Inc., 
    431 F.2d 455
    , 466 (5th Cir.
    1970)). “We engage in fact-intensive analysis of the statement given by the
    plaintiff in the administrative charge, and look slightly beyond its four corners,
    to its substance rather than its label.” 
    Id.
    The district court held that Patton failed to exhaust his failure to
    accommodate claim by not including it in the charge. As the district court
    found, the formal charge does not suggest that either Talascend or Jacobs
    failed to accommodate Patton’s disability. But Patton did state in the intake
    questionnaire that he requested changes or assistance because of his disability,
    and that Jacobs and Talascend “brushed [him] off” and made “no actual
    changes.”
    Patton argues that the intake questionnaire should be considered a
    charge under Federal Express Corp. v. Holowecki, 
    552 U.S. 389
     (2008). There,
    the Court recognized that an intake questionnaire may constitute a charge
    under the Age Discrimination in Employment Act. The Court specified that “a
    filing is to be deemed a charge” if it both satisfies the regulatory requirements
    of a charge and may be “reasonably construed as a request for the agency to
    take remedial action to protect the employee’s rights or otherwise settle a
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    dispute between the employer and the employee.” 
    Id. at 402
    . Patton’s intake
    questionnaire, however, is not verified as required by EEOC regulations. 
    29 C.F.R. § 1601.7
    . Thus, the questionnaire alone cannot be deemed a charge.
    Nevertheless, if the intake questionnaire is considered part of the formal
    charge Patton did file, the scope of the EEOC investigation growing out of the
    charge could reasonably be expected to include a failure to accommodate claim.
    We find that Patton’s intake questionnaire should be construed as part of the
    EEOC charge. Patton filed his intake questionnaire together with his formal
    charge of discrimination on May 7, 2014. The charge form directs complainants
    to “attach extra sheet(s)” “[i]f additional paper is needed.” Moreover, the EEOC
    investigation clearly encompassed Patton’s failure to accommodate claim. In
    its position statement, Jacobs stated that “Patton never made any request for
    reasonable accommodation from Jacobs.” The position statement also responds
    to a question—presumably posed by the EEOC—about Patton’s request for a
    reasonable accommodation. Thus, Patton did in fact “trigger the investigatory
    and conciliatory procedures of the EEOC” regarding his failure to
    accommodate claim. Pacheco, 
    448 F.3d at
    788–89. Construing the scope of
    Patton’s charge liberally, we hold that his failure to accommodate claim could
    reasonably be expected to—and in fact did—grow out of his charge of
    discrimination.
    b. Knowledge of disability
    In addition to finding Patton’s failure to accommodate claim
    unexhausted, the district court granted summary judgment on the alternative
    ground that Patton failed to put forth sufficient evidence showing that either
    Jacobs or Talascend knew of his disability. “Under the ADA, an actionable
    disability means, in relevant part, a physical or mental impairment that
    substantially limits one or more of the major life activities of an individual.”
    Taylor v. Principal Fin. Grp., 
    93 F.3d 155
    , 163 (5th Cir. 1996) (footnote
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    omitted) (citing 
    42 U.S.C. § 12102
    ). “This court has recognized that ‘where the
    disability, resulting limitations, and necessary reasonable accommodations,
    are not open, obvious, and apparent to the employer, the initial burden rests
    primarily upon the employee . . . to specifically identify the disability and
    resulting limitations, and to suggest the reasonable accommodations.’” EEOC
    v. Chevron Phillips Chem. Co., LP, 
    570 F.3d 606
    , 621 (5th Cir. 2009) (omission
    in original) (quoting Taylor, 
    93 F.3d at 165
    ). Although the employee need not
    utter any magic words, she “must explain that the adjustment in working
    conditions or duties she is seeking is for a medical condition-related reason.”
    
    Id.
    We agree with the district court that there is insufficient evidence to
    prove either Jacobs’ or Talascend’s knowledge of Patton’s disability. Of course,
    Patton’s stutter was obvious. And it is clear that Patton complained about
    noise on several occasions. But Patton must show that the defendants
    attributed Patton’s limitation—sensitivity to noise—to a physical or mental
    impairment; in other words, they must have known that Patton sought a
    quieter work environment because of a medical condition.
    The only evidence supporting Talascend’s knowledge of Patton’s
    disability and resulting limitation is Patton’s testimony that he told Emily
    Wimbley that his stuttering and anxiety problems “all go[] together.” He also
    told her “that at a previous job [he] was sensitive to [noise].” These statements
    are too vague to show that Patton identified his sensitivity to noise as a
    limitation resulting from a disability. 2
    Whether sufficient evidence supports Jacobs’ knowledge of Patton’s
    disability and resulting limitation is a closer question. Patton testified that he
    2Because we dispose of Patton’s failure to accommodate claim against Talascend on
    the merits, we need not address Talascend’s alternative argument that Patton’s EEOC
    charge was untimely.
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    asked Jacobs “to move [him] to a quiet area so that [his] stuttering—[his]
    nerves would decrease, [his] nervous system problems would stop causing [his]
    increase in stuttering.” It is reasonable to infer that based on this request,
    Jacobs was on notice that noise aggravated Patton’s anxiety, which in turn
    aggravated his stuttering. But this is not enough; a jury must be able to infer
    Jacobs’ knowledge of the “limitations experienced by the employee as a result
    of [his] disability.” Taylor, 
    93 F.3d at 164
     (emphasis added). In the case of a
    mental disability such as childhood onset fluency disorder, specificity in
    attributing a work limitation to a disability is particularly important. See 
    id.
    at 164–65. Patton did not tell Jacobs that his disability caused his noise
    sensitivity, nor was this causal relationship obvious. Accordingly, as the
    district court held, Patton “has not created a genuine dispute of fact that he
    adequately linked office noise to an aggravation of his disability, which in turn
    gave rise to a workplace limitation for which [Jacobs] should have been aware.”
    The district court did not err in granting summary judgment against Patton
    on his failure to accommodate claim.
    2. Hostile Work Environment
    To establish a hostile work environment claim under the ADA, a plaintiff
    must show:
    (1) that she belongs to a protected group; (2) that she was subjected
    to unwelcome harassment; (3) that the harassment complained of
    was based on her disability or disabilities; (4) that the harassment
    complained of affected a term, condition, or privilege of
    employment; and (5) that the employer knew or should have
    known of the harassment and failed to take prompt, remedial
    action.
    Flowers v. S. Reg’l Physician Servs. Inc., 
    247 F.3d 229
    , 235–36 (5th Cir. 2001)
    (quoting McConathy v. Dr. Pepper/Seven Up Corp., 
    131 F.3d 558
    , 563 (5th Cir.
    1998)). “Harassment affects a ‘term, condition, or privilege of employment’ if it
    is ‘sufficiently severe or pervasive to alter the conditions of the victim’s
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    employment and create an abusive working environment.’” Hernandez v.
    Yellow Transp., Inc., 
    670 F.3d 644
    , 651 (5th Cir. 2012) (quoting Ramsey v.
    Henderson, 
    286 F.3d 264
    , 268 (5th Cir. 2002)). In determining whether the
    work environment is hostile, this Court examines the totality of circumstances,
    including “the frequency of the discriminatory conduct; its severity; whether it
    is physically threatening or humiliating, or a mere offensive utterance; and
    whether it unreasonably interferes with an employee’s work performance.” 
    Id.
    (quoting Ramsey, 
    286 F.3d at 268
    ). But “simple teasing, offhand comments,
    and isolated incidents (unless extremely serious)” do not suffice to alter the
    terms and conditions of employment. Faragher v. City of Boca Raton, 
    524 U.S. 775
    , 788 (1998) (citation and internal quotation marks omitted).
    The district court held that Patton failed to satisfy the fourth and fifth
    elements of a hostile work environment claim. On appeal, Patton emphasizes
    that the “vicious cycle of mental and physical abuse” he experienced while at
    Jacobs created a “hostile and abusive” work environment. 3 Jacobs disputes
    whether this abuse actually occurred, noting that none of Patton’s coworkers
    corroborated his account and that Patton did not complain of any harassment
    while he worked at Jacobs. Jacobs also argues that Patton has only pointed to
    a few instances of teasing and offhand comments, none of which affected
    Patton’s work performance and which do not meet the Fifth Circuit’s high bar
    for a hostile work environment.
    Viewing the record in the light most favorable to Patton, a jury could find
    that the harassment Patton experienced at Jacobs was sufficiently severe or
    pervasive to alter the terms and conditions of his employment. There is
    3 Patton also seems to contend that general office noise at Jacobs contributed to the
    hostile work environment. As the district court noted, however, a noisy office environment
    does not support Patton’s ADA claim because the noise was not directed at Patton. Thus, the
    noisy office environment was not “based on” Patton’s disability. Flowers, 
    247 F.3d at 235
    (quoting McCarthy, 
    131 F.3d at 563
    ).
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    evidence that the alleged harassment was pervasive; for example, Patton
    testified that “there were a lot of names by quite a few people over an extended
    period of time,” and that he was called names like bush hog and lawnmower
    every week. Patton was not as clear about how often his coworkers mocked his
    stuttering, but his testimony suggests that he was repeatedly mocked by
    various individuals—in the hallway, on the elevator, and around his desk. This
    conduct rises above simple teasing and offhand comments. Cf. EEOC v. WC&M
    Enters., Inc., 
    496 F.3d 393
    , 400–01 (5th Cir. 2007) (holding that “a long-term
    pattern of ridicule” based on the plaintiff’s national origin and religion,
    including name-calling and mocking, sufficed to establish a hostile work
    environment claim under Title VII). Patton also testified about a particularly
    severe incident in which his supervisor, Greg Guillory, mocked him at a
    department-wide meeting. Furthermore, it is reasonable to infer that this
    harassment contributed to the anxiety that forced Patton to miss work, thus
    interfering with his work performance. Based on these facts, Patton has put
    forth sufficient evidence in support of the fourth element of a hostile work
    environment claim.
    Nevertheless, because Patton did not challenge on appeal the district
    court’s determination that he “unreasonably failed to avail himself of the
    procedures set forth in the anti-harassment policies maintained by both
    defendants,” see Hockman v. Westward Commc’ns, LLC, 
    407 F.3d 317
    , 330 (5th
    Cir. 2004), he has forfeited his objection to this determination. Therefore, we
    affirm the district court’s determination that Patton failed to show that the
    defendants knew or should have known of the harassment and failed to take
    prompt, remedial action. The district court did not err in granting summary
    judgment against Patton on his hostile work environment claim.
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    III. CONCLUSION
    For the foregoing reasons, the district court’s grant of summary
    judgment against Patton is AFFIRMED.
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