Colonial Oaks Assisted Living v. Hannie Dev ( 2020 )


Menu:
  • Case: 19-30995     Document: 00515540132        Page: 1     Date Filed: 08/25/2020
    United States Court of Appeals
    for the Fifth Circuit
    United States Court of Appeals
    Fifth Circuit
    FILED
    August 25, 2020
    No. 19-30995                           Lyle W. Cayce
    Clerk
    Colonial Oaks Assisted Living Lafayette, L.L.C.;
    Colonial Oaks Memory Care Lafayette, L.L.C.,
    Plaintiffs—Appellants,
    versus
    Hannie Development, Inc.; Cedar Crest, L.L.C.; Maurice
    Hannie; Nicol Hannie; Joyce Hannie,
    Defendants—Appellees.
    Appeal from the United States District Court
    for the Western District of Louisiana
    USDC No. 6:18-CV-1606
    Before Davis, Jones, and Willett, Circuit Judges.
    Don R. Willett, Circuit Judge:
    Slogging through the countless, and exacting, rules of procedure can
    daunt—and, when not mastered, doom—litigants. But these provisions
    aren’t without purpose. The aim of many rules of civil, criminal, and
    appellate procedure, is to provide notice—to give the other side fair warning
    Case: 19-30995          Document: 00515540132               Page: 2       Date Filed: 08/25/2020
    No. 19-30995
    of the claims, charges, or contentions that they must confront. 1 Federal Rule
    of Civil Procedure 9(b), however, serves a different goal.
    Rule 9(b), which requires that allegations of fraud or mistake be
    pleaded with particularity, 2 exists not to provide notice but to protect
    resources. 3 This heightened pleading standard empowers courts to weed out
    those cases with no “reasonably founded hope” of substantiation, even after
    a long and expensive discovery process, 4 saving courts and litigants time and
    money.
    In this case, Colonial Oaks Assisted Living Lafayette, LLC and
    Colonial Oaks Memory Care Lafayette, LLC (collectively, Buyers)
    purchased two care facilities from Hannie Development, Inc. and Cedar
    Crest, LLC (collectively, Sellers). Believing that Sellers made fraudulent—
    or, at best, negligent—misrepresentations in the parties’ sale agreements,
    Buyers filed suit. In addition to suing Sellers, Buyers also brought claims
    against Sellers’ representatives, Nicol Hannie and Maurice (Mo) Hannie,
    and Mo’s wife, Joyce Hannie, in their individual capacities. At the
    recommendation of the Magistrate Judge, the district court dismissed all of
    Buyers’ claims with prejudice for failure to state a claim. We agree that
    1
    See, e.g., Bell Atlantic Corp. v. Twombly, 
    550 U.S. 544
    , 561 (2007) (discussing the
    need to provide parties with fair notice).
    2
    Fed. R. Civ. P. 9(b) (“In all averments of fraud or mistake, the circumstances
    constituting fraud or mistake shall be stated with particularity.”).
    3  See, e.g., 
    id.
     at 559–60 (describing the significant costs associated with antitrust
    litigation;); Ashcroft v. Iqbal, 
    556 U.S. 662
    , 685 (2009) (“Litigation, though necessary to
    ensure that officials comply with the law, exacts heavy costs in terms of efficiency and ex-
    penditure of valuable time and resources that might otherwise be directed to the proper
    execution of the work of the Government.”)
    4
    Twombly, 
    550 U.S. at 559
    .
    2
    Case: 19-30995           Document: 00515540132           Page: 3      Date Filed: 08/25/2020
    No. 19-30995
    Buyers have not stated a plausible claim upon which relief can be granted and
    affirm.
    I
    Buyers entered into two separate, but materially identical, Asset
    Purchase Agreements with Sellers to purchase two Adult Residential Care
    Provider (ARCP 5) facilities: Rosewood Retirement & Assisted Living and
    Cedar Crest Personal Memory Living.
    Each APA also included a Holdback Escrow Agreement (HEA),
    which required the parties to hold 4% of each transaction’s sale proceeds in
    escrow. 6 These holdback amounts provided the “sole and exclusive” post-
    closing remedy, except in the case of “fraud, bad faith or intentional
    misconduct,” and they were to be released to Sellers one year after closing,
    unless Buyers submitted a valid claim to them. The HEAs also included a
    mandatory arbitration clause.
    The APAs provided an eight-month due diligence period for Buyers
    to ensure the Facilities were above board. Those eight months passed
    without incident, and the parties closed, escrowing the holdback amounts.
    In the year following the closing, Buyers pursued arbitration, arguing,
    among other things, that Sellers had knowingly and intentionally breached
    the representations and warranties in the APAs. In relevant part, the APAs
    5
    ARCPs are similar, but distinct, from nursing facilities. Unlike ARCPs, nursing
    facilities provide “nursing services for persons who, by reason of illness or physical
    infirmity or age, are unable to properly care for themselves.” LAC 48:9701. ARCPs, by
    contrast, provide supportive personal services, supervision and assistance, and activities
    and health-related services. LAC 48:6801(B).
    6
    As with the APAs, the HEAs, for the purpose of our review, are materially
    identical.
    3
    Case: 19-30995         Document: 00515540132           Page: 4   Date Filed: 08/25/2020
    No. 19-30995
    included two provisions confirming Sellers’ compliance with the applicable
    laws and regulations:
    Each of the Seller and the Facility is in material compliance
    with each, and is not in material violation of any, applicable
    Law to which the Facility is subject . . . .
    To the Seller’s knowledge, Seller is in compliance in all
    material respects with all applicable Health Care Laws.
    Despite these attestations, Buyers argued, Sellers were in violation of
    Chapter 68 of the Louisiana Adult Residential Care Provider Licensing
    Standards, 7 both on the date the APAs were signed and the date of closing.
    Buyers alleged that the Facilities were, knowingly and intentionally,
    improperly staffed, based on the needs of the residents, to provide the
    services required by Chapter 68.
    The arbitrator severed this claim from the arbitration proceedings,
    holding that:
    Buyers’ staffing misrepresentation claim is not arbitrable
    because it is a fraud claim which does not fall within the APA
    section 18 exclusive remedy provisions. In this instance,
    according to La. C.C. Art. 1953, “fraud is a misrepresentation
    or a suppression of the truth made with the intention either to
    obtain unjust advantage for one party or to cause a loss or
    inconvenience to the other.” Buyers allege Sellers
    “intentionally and knowingly breached their contract
    warranties” by “misrepresenting that the staffing at the
    facilities comply with the applicable laws.” The arbitrator
    agrees with the argument of the Sellers that the alleged
    7
    See LAC 48:1, Chapter 68.
    4
    Case: 19-30995         Document: 00515540132              Page: 5       Date Filed: 08/25/2020
    No. 19-30995
    intentional misrepresentation is a claim for intentional
    misrepresentation, or in other words, fraud. 8
    The parties continued with their arbitration, and the arbitrator
    ultimately issued a Final Award in favor of Buyers, awarding them more than
    $50,000 plus costs and fees. 9
    In the meantime, Buyers, with their fraud claims severed from the
    arbitration, sued Sellers for negligent and fraudulent misrepresentation 10 and
    the Hannies (in their individual capacities) for fraudulent misrepresentation.
    Both Sellers and Nicol Hannie, individually, moved to dismiss under
    Federal Rule of Civil Procedure 12(b)(6). At the recommendation of the
    Magistrate Judge, the district court granted Buyers leave to amend to more
    specifically support their claims against the individual defendants.
    Buyers filed their Amended Complaint, and Sellers and the Hannies
    once again sought dismissal. 11 This time, the Magistrate Judge recommended
    that the district court grant the motions and dismiss all claims with prejudice
    8
    Mot./Appl. to Modify or Alternatively Partially Vacate Arbitration Awards Ex.
    G, at 3–4 in Case No. 6:19-CV-00833 (W.D. La. June 27, 2019) (cleaned up). A copy of this
    Arbitrator’s Interim Order No. 5 is not part of the record, but it is in the post-arbitration
    proceedings in the Western District of Louisiana. As both parties agree, we may take
    judicial notice of matters of public record, such as Order No. 5, when ruling upon a Rule
    12(b)(6) motion. See Funk v. Stryker Corp., 
    631 F.3d 777
    , 783 (5th Cir. 2011).
    9
    The award was confirmed by the district court in a separate proceeding. R. Doc.
    18 in Case No. 6:19-CV-00833, 
    2019 U.S. Dist. LEXIS 130648
     (W.D. La. Sept. 16, 2019).
    10
    The complaint describes the cause of action as “contractual warranty claims,”
    which Sellers have distilled as being a claim “for fraudulent and/or negligent
    misrepresent.” At the time, Buyers did not contest this description before the district
    court.
    11
    Specifically, Sellers filed a second 12(b)(6) Motion to Dismiss and a Motion for
    Summary Judgment (on an unrelated issue), which Nicol Hannie joined. Mo and Joyce
    Hannie filed a separate 12(b)(6) Motion to Dismiss, a Motion to Strike, and a Motion for
    Sanctions. Only the motions to dismiss are relevant to this appeal.
    5
    Case: 19-30995           Document: 00515540132               Page: 6       Date Filed: 08/25/2020
    No. 19-30995
    because (1) any claim for negligent misrepresentation was referable to
    arbitration under the APA, and (2) Buyers had failed to plead sufficient facts
    to state a fraud claim against Sellers or the Hannies.
    The district court adopted the Magistrate Judge’s report and
    recommendation in full, and Buyers now appeal.
    II
    We review a district court’s dismissal for failure to state a claim de
    novo, accepting the complaint’s well-pleaded allegations as true. 12 A
    complaint should not be dismissed unless it fails to raise a right to relief above
    the speculative level. 13
    But because Buyers have raised a fraud claim, the complaint must also
    survive the particularity requirements of Federal Rule of Civil Procedure
    9(b). 14 “At a minimum,” this Rule requires Buyers to plead the “who, what,
    where, when, and how of the alleged fraud,” and “where allegations are
    based on information and belief, the complaint must set forth a factual basis
    for such belief.” 15 Although the actor’s malice, intent, or knowledge “may
    be averred generally,” Buyers “must set forth specific facts that support an
    inference of fraud.” 16 This requirement can be satisfied if Buyers either
    (1) show the defendants’ motive to commit fraud; or (2) identify
    12
    Lovelace v. Software Spectrum Inc., 
    78 F.3d 1015
    , 1017 (5th Cir. 1996).
    13
    Twombly, 
    550 U.S. at 55
    ; see also Fed. R. Civ. P. 12(b)(6).
    14
    Fed. R. Civ. P. 9(b) (“In all averments of fraud or mistake, the circumstances
    constituting fraud or mistake shall be stated with particularity.”); Tuchman v. DSC
    Communications Corp., 
    14 F.3d 1061
     (5th Cir. 1994).
    15
    U.S. ex rel. Thompson v. Columbia/HCA Healthcare Corp., 
    125 F.3d 899
    , 903 (5th
    Cir. 1997) (internal quotations omitted).
    16
    Tuchman, 
    14 F.3d 1068
    .
    6
    Case: 19-30995           Document: 00515540132             Page: 7   Date Filed: 08/25/2020
    No. 19-30995
    circumstances that indicate their conscious behavior, “though the strength
    of the circumstantial allegations must be correspondingly greater.” 17
    III
    Buyers argue that the district court erred in dismissing because they
    adequately stated claims for (1) negligent misrepresentation and breach of
    contractual representations and warranties against Sellers, (2) fraud against
    Sellers, and (3) fraud against the Hannies individually. Specifically, Buyers
    argue that they have sufficiently pleaded Sellers made material
    misrepresentations in the APAs, either knowingly or negligently, by claiming
    that the Facilities were in compliance with all laws and regulations when, in
    fact, they were not.
    Regarding Rosewood, which did not provide staff administration of
    medication as a service, Buyers pleaded that Chapter 68 of the Louisiana
    Adult Residential Care Provider Licensing Standards requires that only
    residents who are aware of their medication and its purpose be allowed to
    self-administer their medication (with or without assistance). They further
    pleaded that, prior to the sale, Sellers and the Hannies knew that dozens of
    residents did not actually qualify for self-administration, meaning Rosewood
    was not in compliance with Chapter 68 and should have employed qualified
    nursing staff to administer medication for those residents.
    With respect to Cedar Crest, which did provide staff administration
    of medication, Buyers pleaded that Chapter 68 requires ARCPs to employ
    both RNs and LPNs for staff administration of medication, yet Cedar Crest
    only staffed LPNs. Buyers alleged that, based on pre-sale conversations
    between the Hannies and one of their staff members, Sellers were on notice
    17
    Id.; see also Lovelace, 
    78 F.3d at
    1018–19.
    7
    Case: 19-30995          Document: 00515540132             Page: 8     Date Filed: 08/25/2020
    No. 19-30995
    that Cedar Crest needed to hire an RN to comply with Chapter 68, but
    knowingly declined to do so.
    Finally, Buyers allege that, because the Hannies effectuated the fraud
    on behalf of Sellers, they are personally liable for any damages Buyers
    incurred. We first address Buyers’ non-fraud claims, and then turn to their
    allegations of fraud against Sellers and the Hannies.
    A
    The district court dismissed Buyers’ non-fraud claims for negligent
    misrepresentation and breach of contractual representations and warranties 18
    because, as the Magistrate Judge determined, these claims were subject to
    arbitration. We agree.
    First, the text of the APAs explicitly states that the holdbacks “shall
    constitute the sole and exclusive remedies (except with respect to Losses arising
    from fraud, bad faith or intentional misconduct . . .), for all matters relating to
    this Agreement, the transactions contemplated hereby and for the breach of
    any representation, warranty, covenant or agreement contained herein.” 19
    Therefore, by the APAs’ own terms, Buyers may only recover the holdbacks,
    governed by the HEAs, for any breaches of representations or warranties, or
    any other non-fraud claim. And the HEAs require all disputes to be submitted
    to final and binding arbitration. Buyers cannot now circumvent the plain
    18
    As the Magistrate Judge observed, the pleadings are “somewhat ambiguous as
    to the precise classification of the Buyers’ claim.” Buyers now contend their non-fraud
    claims included both negligent misrepresentation and breach of contractual representations
    and warranties under “Count I: Contractual Warranty Claims Against All Defendants.”
    19
    Am. Compl. Ex. A, at 53 (emphasis added).
    8
    Case: 19-30995         Document: 00515540132                Page: 9     Date Filed: 08/25/2020
    No. 19-30995
    terms of the APAs and HEAs to seek recovery outside of arbitration and for
    remedies other than the holdbacks. 20
    Second, even if the text of the APAs and HEAs was not explicit, the
    arbitrator’s order certainly was, unequivocally providing that only the fraud
    claim was severed from the arbitration proceedings. The arbitrator held that
    “Buyers’ staffing misrepresentation claim is not arbitrable because it is a
    fraud claim.” 21 The arbitrator went on to define “fraud” as being an
    intentional misrepresentation or suppression of the truth, and then observed
    that “Buyers allege Sellers ‘intentionally and knowingly breached their
    contract warranties’ by ‘misrepresenting that the staffing at the facilities
    comply with the applicable laws.’” 22 And, the arbitrator concluded, “the
    alleged       intentional   misrepresentation         is   a   claim    for   intentional
    misrepresentation, or in other words, fraud.” Order No. 5 demonstrates that
    the arbitrator was only dismissing Buyers’ claims of intentional
    misrepresentation—fraud. The Order does not reach claims of negligent
    misrepresentation or non-fraudulent breaches of contract. Because Buyers’
    non-fraud claims were subject to arbitration, the district court did not err in
    dismissing them.
    But that doesn’t end our inquiry. Buyers further argue that, even if the
    non-fraud claims were not excluded from the arbitration, the district court
    should have either stayed the claims pending arbitration or, alternatively,
    dismissed the claims without prejudice so that Buyers could pursue
    20
    See Dean Witter Reynolds, Inc. v. Byrd, 
    470 U.S. 213
    , 218–21 (1985) (holding that
    district courts must “rigorously enforce” written arbitration agreements, even where doing
    so would be inefficient, bifurcate proceedings, or result in “piecemeal” litigation).
    21
    Mot./Appl. to Modify or Alternatively Partially Vacate Arbitration Awards Ex.
    G, at 3–4 in Case No. 6:19-CV-00833 (W.D. La. June 27, 2019) (cleaned up).
    22
    
    Id.
    9
    Case: 19-30995           Document: 00515540132               Page: 10       Date Filed: 08/25/2020
    No. 19-30995
    arbitration. Sellers disagree, arguing that dismissal with prejudice was proper
    because claim preclusion applies. The law is on Sellers’ side.
    Claim preclusion, or res judicata, “bars [1] the parties to a prior
    proceeding or those in privity with them from [2] relitigating the same claims
    that [3] were subject to a final judgment on the merits [4] by a court of
    competent jurisdiction.” 23 Here, three of the four requirements are easily
    met: we have the same parties and a valid and final judgment on the merits
    by a court of competent jurisdiction. 24 The only dispute is whether this action
    and the arbitration involve the same claims.
    As Buyers emphasize, neither of the non-fraud claims were
    adjudicated in the arbitration, but “claim preclusion applies not only to
    ‘causes of action’ raised in pleadings, but also to claims which were raised,
    or could have been raised, as part of the same action.” 25 Buyers could have
    raised their non-fraud claims in the arbitration based on the facts alleged in
    their arbitration filings;26 therefore, res judicata applies and the district court
    was correct to dismiss with prejudice.
    23
    Lubrizol Corp. v. Exxon Corp., 
    871 F.2d 1279
    , 1287 (5th Cir. 1989).
    24
    U.S. Postal Serv. v. Gregory, 
    534 U.S. 1
    , 16 (2001) (Ginsburg, J., concurring)
    (“[A] valid and final award by arbitration has the same effects under the rules of res
    judicata . . . as a judgment of a court.”); Grimes v. BNSF Ry. Co., 
    746 F.3d 184
    , 188 (5th
    Cir. 2014) (“As a general matter, arbitral proceedings can have preclusive effect . . . .”
    (emphasis omitted)).
    25
    Lubrizol Corp., 
    871 F.2d at 1287
     (emphasis added) (quoting Aerojet-General Corp.
    v. Askew, 
    511 F.2d 710
    , 715 (5th Cir. 1975) (“Looking beyond the pleadings to what could
    have been pleaded, however, is precisely what is required by the federal law of res
    judicata.”)).
    26
    See generally Sellers’ Mot. to Modify or Alternatively Partially Vacate Arbitration
    Awards, Ex. E, R. Doc. 18, USDC WDLA No. 6:19-cv-00833.
    10
    Case: 19-30995          Document: 00515540132            Page: 11      Date Filed: 08/25/2020
    No. 19-30995
    B
    Now to the remaining fraud claims. In Louisiana, a contractual fraud
    claim involves three elements:
    (1)     a misrepresentation, suppression, or omission of true
    information;
    (2)     the intent to obtain an unjust advantage or to cause
    damage or inconvenience to another; and
    (3)     the error induced by a fraudulent act must relate to a
    circumstance substantially influencing the victim’s
    consent to (a cause of) the contract. 27
    Without a false statement, there can be no misrepresentation. Here,
    Buyers allege that Sellers falsely claimed to be in compliance with all
    applicable laws and regulations when both Facilities were in violation of
    Chapter 68. So the first question is whether, assuming all of Buyers’
    allegations are true, Sellers actually did violate the regulation. Buyers falter
    at this first step.
    1
    With respect to Rosewood, Buyers allege that Sellers were in violation
    of Chapter 68 because a number of residents were not capable of
    understanding what their medications were or what they were for, meaning
    they were not eligible for “Self Administration” or “Assistance with Self-
    Administration.” Despite this ineligibility, Buyers argue, Rosewood did not
    employ licensed RNs or LPNs to permit “Staff Administration of
    Medication.”
    27
    Koerner v. CMR Construction & Roofing, L.L.C., 
    910 F.3d 221
    , 228 (5th Cir. 2018)
    (formatting altered) (quoting Shelton v. Standard/700 Associates, 
    798 So.2d 60
    , 64 (La.
    2001)).
    11
    Case: 19-30995           Document: 00515540132               Page: 12       Date Filed: 08/25/2020
    No. 19-30995
    But Buyers’ interpretations of Chapter 68 are not entirely accurate,
    and we do not accept legal conclusions in a complaint as true. 28 To ascertain
    the correct understanding of Louisiana law, we first look to final decisions of
    the Louisiana Supreme Court. 29 But because there are none on this topic, we
    “must make an Erie guess and determine, in our best judgment, how [the
    Louisiana Supreme Court] would resolve the issue if presented with the same
    case.” 30 As always, we begin with our alpha and omega: the enacted text. 31
    In relevant part, Chapter 68 states that:
    The ARCP shall record in the resident’s [Person-Centered
    Service Plan] PCSP whether the resident can self-administer
    medication, needs assistance with self-administration . . . or
    requires staff administration of medication. . . .
    Unless otherwise indicated in the PCSP, residents shall have the
    option to self-administer their own medications. Residents who
    are appropriate for this service will be aware of what the
    medication is, what it is for and the need for the medication. . . .
    Unless otherwise indicated in the PCSP, residents may elect
    assistance with self-medication if it is a service offered by the
    ARCP. Residents who are appropriate for this service will be
    aware of what the medication is, what it is for and the need for
    the medication. . . .
    The ARCP shall administer medications to ARCP residents in
    accordance with their PCSP. . . .
    28
    See Ferrer v. Chevron Corp., 
    484 F.3d 776
    , 780 (5th Cir. 2007).
    29
    In re Katrina Canal Breaches Litig., 
    495 F.3d 191
    , 206 (5th Cir. 2007).
    30
    
    Id.
    31
    See Thomas v. Reeves, 
    961 F.3d 800
    , 810 (5th Cir. 2020) (en banc) (Willett, J.,
    concurring) (quoting United States v. Maturino, 
    887 F.3d 716
    , 723 (5th Cir. 2018)).
    12
    Case: 19-30995           Document: 00515540132            Page: 13         Date Filed: 08/25/2020
    No. 19-30995
    Medications shall be administered . . . by an individual who is
    currently licensed as an RN or LPN by the appropriate state
    agency. 32
    This text demonstrates that each residents’ Person-Centered Service
    Plan—not the individual views of the ARCP’s staff—determines what level
    of administration a resident shall receive. Therefore, a fair reading of the
    statute demonstrates that the only ways an ARCP can knowingly violate
    Chapter 68, in the context of Buyers’ claims here, are if the ARCP: (1) fails
    to abide by a resident’s PCSP; 33 (2) fraudulently fills out PCSPs; 34 or
    (3) knowingly permits staff administration of medication by an unqualified
    employee. 35 Buyers have failed to adequately plead any of these possible
    violations.
    Failure to Abide by PCSPs. Buyers do not plead any facts to suggest that
    Sellers did not abide by a resident’s PCSP or suggest that any PCSPs
    classified anyone at a level other than being able to self-administer. And, the
    regulations state that “unless otherwise indicated in the PCSP, residents shall
    have the option to self-administer their own medications.” So this cannot be
    the violation at the root of the fraud claim.
    Fraudulent PCSPs. Buyers argue that the Amended Complaint
    adequately alleges that Nicol Hannie fraudulently filled out residents’
    PCSPs, knowingly misrepresenting their administration statuses. But the
    32
    LAC 48:6843(B)-(C) (emphasis added); see also LAC 48:6839 (“An ARCP shall
    ensure that services meet a resident’s personal and health care needs as identified in the
    resident’s PCSP.”).
    33
    See LAC 48:6839; LAC 48:6843(B), (C)(1), (2), and (3)(a).
    34
    Cf. LAC 48:6835 (providing requirements for how to develop a resident’s PCSP
    and explaining that PCSP’s must reviewed at least every 90 days and on an ongoing basis
    to determine whether the PCSP is still appropriate).
    35
    See LAC 48:6843(C)(3)(b).
    13
    Case: 19-30995           Document: 00515540132             Page: 14        Date Filed: 08/25/2020
    No. 19-30995
    Amended Complaint tells a different story, particularly when viewed through
    the lens of Rule 9(b)’s heightened pleading requirement. The only paragraph
    that Buyers identify to support their argument reads, in its entirety:
    Further, Nicol Hannie was the individual in charge of
    preparing Person-Centered Service Plans (“PCSP”) for each
    Rosewood resident while [Sellers] owned and operated
    Rosewood, prior to the closing of the transaction at issue.
    Chapter 68 defines a PCSP as “a written description of the
    functional capabilities of the resident, the resident’s need for
    personal assistance and the services to be provided to meet the
    resident’s needs.” (Chapter 68 § 6803). Chapter 68 requires
    that ARCPs must update PCSPs at least quarterly (§6835(E)).
    Among the items assessed on a PCSP would be the resident’s
    capacity for understanding what their medications are, what
    the medications are for and the need for the medication. (§6835
    and 6843(B)).
    Reading this paragraph, and the Amended Complaint as a whole, in
    the most Buyer-friendly light possible, Buyers have not alleged that Nicol
    Hannie fraudulently prepared residents’ PCSPs. As noted, to state a fraud
    claim, Rule 9(b) requires a plaintiff to claim the “who, what, where, when,
    and how of the alleged fraud.” 36 Even assuming that the Amended Complaint
    alleges that Nicol knowingly misidentified residents’ administration statuses
    (an assumption that requires stretching the imagination), the Amended
    Complaint lacks all details regarding the where, when, and how 37 of Nicol’s
    
    36 Thompson, 125
     F.3d at 903 (internal quotations omitted).
    37
    Regarding the “how,” it’s worth noting that ARCPs do not work independently
    to develop PCSPs. For instance, when a resident first moves into an ARCP, the ARCP is
    required to assess the resident to determine his needs and preferences, and then the ARCP,
    “in conjunction with the resident or the resident’s representative, if applicable, shall
    develop a PCSP using information from the assessment.” LAC 48:6835(A), (B). And
    residents, or their representatives, must sign off on the PCSP. LAC 48:6835(E). ARCPs
    have no authority to classify a resident for staff administration; “[t]he determination of the
    14
    Case: 19-30995       Document: 00515540132             Page: 15     Date Filed: 08/25/2020
    No. 19-30995
    allegedly   fraudulent     PCSP      preparations.     Pleading    fraud    requires
    particularity, and without this information, Rule 9(b) is not satisfied.
    Administration by an Unqualified Employee. The third option for how
    Sellers could have violated Chapter 68—knowingly permitting staff
    administration of medication by an unqualified employee—has the strongest
    basis in the Amended Complaint, but not strong enough.
    In one paragraph, Buyers allege that:
    [N]on-nursing Rosewood employees had stated to
    management that they were uncomfortable administering
    medications to Rosewood residents who did not meet the
    Chapter 68 standard for self-administration of medications.
    The Rosewood employees in question expressly raised their
    concerns to Nicol Hannie and his assistant during the relevant
    time period. Nicol Hannie and his assistant both told the
    employees that their employment would be terminated if they
    did not administer the medications as instructed, including to
    residents for whom self-administration or assistance with self-
    administration of medications was inappropriate under
    Chapter 68.
    Distilled down to its most important elements, this allegation, if
    accepted as true, reflects that employees told Nicol Hannie they did not feel
    comfortable administering medications to residents, and Nicol Hannie told
    the employees to “administer the medications as instructed.”
    need for staff administration of medication will be made by resident’s physician after
    assessment of the resident, and after consultation with the resident, resident’s legal
    representative if applicable, and the ARCP staff.” LAC 48:6843(B) (emphasis added).
    Based on these regulations, which go unmentioned by Buyers, it’s entirely unclear how
    Nicol could have fraudulently prepared PCSPs to misrepresent residents’ administration
    statuses.
    15
    Case: 19-30995          Document: 00515540132               Page: 16        Date Filed: 08/25/2020
    No. 19-30995
    Even assuming that the phrase “administer(ing) medication”—
    which has multiple meanings—here means “staff administration of
    medication,” as opposed to overseeing or assisting residents in self-
    administration, this allegation, likewise, does not hurdle Rule 9(b)’s high bar.
    Buyers are required to either show Sellers’ motive to commit fraud or to
    identify circumstances that indicate Sellers’ conscious behavior, and “the
    strength of the circumstantial allegations must be correspondingly
    greater.” 38 This allegation falls into the latter category—a circumstance
    indicating Sellers’ conscious behavior. But the Amended Complaint only
    alleges that employees expressed a discomfort and Nicol Hannie told
    employees to administer medications “as instructed.” The pleadings are
    devoid of allegations regarding what instructions the employees received,
    who gave the instructions, whether anyone followed the instructions, and
    whether Sellers were aware of the specific instructions given. Because Buyers
    do not provide this information, we would have to make guesses to fill in the
    blanks, but “Rule 9(b) does not allow the plaintiffs to force the defendants—
    or the court—to make such assumptions.” 39
    38
    Tuchman, 
    14 F.3d 1068
    .
    39 Dorsey v. Portfolio Equitis, Inc., 
    540 F.3d 333
    , 340 (5th Cir. 2008); see also United
    States ex rel. Integra Med Analytics, L.L.C. V. Baylor Scott & White Health, 
    2020 WL 2787652
    , at *5 (5th Cir. May 28, 2020) (finding allegations that corporation gave employee
    instructions to behave unethically insufficient to state a fraud claim because the allegations
    failed to state the exact content of the directives). And even if we could make an
    assumption, the logical assumption would not be in Buyers’ favor. As noted, the regulations
    instruct employees to abide by the requirements set forth in the PCSPs, and Buyers have
    not alleged that anyone did or was instructed to violate a PCSP. So the only logical inference
    is that “as instructed” means “as indicate in the resident’s PCSP,” which would not be a
    violation of—and in fact would be affirmative of and compliant with—Chapter 68.
    16
    Case: 19-30995            Document: 00515540132            Page: 17   Date Filed: 08/25/2020
    No. 19-30995
    Buyers have not adequately pleaded a misrepresentation with respect
    to Rosewood. And without a misrepresentation, there can be no fraud.
    2
    As was the case with Rosewood, the first questions regarding the sale
    of Cedar Creek is whether, assuming all of Buyers’ allegations are true,
    Sellers actually did violate Chapter 68. As was the case with Rosewood,
    Buyers have not alleged the possibility of any violation.
    Unlike Rosewood, Cedar Creek did provide “Staff Administration of
    Medication” as one of its stated services, so everyone agrees that Cedar
    Creek was required to have some level of professional nursing staff. But the
    parties disagree on the number and type of nursing staff required. Buyers
    allege that Sellers were in violation of Chapter 68 because it did not have an
    RN on staff to supervise the LPNs. The Louisiana Supreme Court has not
    addressed this question, so we must do our best to stand in the Court’s
    shoes. 40
    Buyers point us to LAC 48:6865(B)(1), which reads:
    In ARCPs that offer staff medication administration . . . the
    ARCP shall provide a sufficient number of RNs and LPNs to
    provide services to all residents in accordance with each
    resident’s PCSP 24 hours per day.
    Buyers argue that the “conjunctive ‘and’ shows that ARCPs that offer staff
    administration of medication do not have the option of employing LPNs
    only.”
    This argument is befuddling. First, the ordinary, everyday meaning of
    the phrase “shall provide a sufficient number of RNs and LPNs” is that
    ARCPs should have a sufficient number of RNs and a sufficient number of
    40
    In re Katrina, 
    495 F.3d at 206
    .
    17
    Case: 19-30995         Document: 00515540132         Page: 18   Date Filed: 08/25/2020
    No. 19-30995
    LPNs, whatever the ARCPs determine those numbers to be, to satisfy their
    residents’ needs. The provision does not, by its plain terms, require an ARCP
    to have at least one RN and at least one LPN, and “[t]he principle that a
    matter not covered is not covered is so obvious that it seems absurd to recite
    it.” 41 By Buyers’ logic, an ARCP would be prohibited from employing RNs
    only, and would be required to hire LPNs, even though RNs’ licenses are
    more permissive than LPNs’.
    The futility of Buyers’ argument is further highlighted by the text of
    LAC 48:6843(C)(3)(b), which provides that:
    Medications shall be administered . . . by an individual who is
    currently licensed as an RN or an LPN by the appropriate state
    agency.
    Despite Buyers’ suggestion otherwise, nothing in this provision
    requires an LPN to be under the supervision of a licensed RN at a facility like
    Cedar Creek. Tellingly, the regulations only provide one instance where an
    LPN’s administration of medicine is required to be “under the supervision
    of a licensed RN, physician, or advanced practice nurse.” 42 This requirement
    only exists at level 4 facilities (which Cedar Creek is not) where intravenous
    therapy is being provided (which Cedar Creek does not). 43 The fact that the
    regulations specifically note the requirement of RN supervision in one
    circumstance, but not in the circumstances relevant to Cedar Creek, further
    41
    Antonin Scalia & Bryan Garner, Reading Law 93 (2012).
    42
    LAC 48:6843(C)(3)(c).
    43
    
    Id.
    18
    Case: 19-30995            Document: 00515540132               Page: 19       Date Filed: 08/25/2020
    No. 19-30995
    demonstrates that these regulations impose no such requirement on Cedar
    Creek. 44
    Buyers’ allegations that a Cedar Creek employee told Joyce and Mo
    Hannie that they needed to hire an RN are of no moment. Those allegations
    demonstrate only that an employee believed the regulations required hiring an
    RN; they do not reflect what the law actually did require. And because
    Chapter 68 did not in fact require Sellers to employ an RN at Cedar Creek to
    oversee its LPNs, Sellers could not have misrepresented Cedar Creek’s
    compliance, and Buyers have not pleaded a cognizable fraud claim. 45
    C
    Under Louisiana law, and in relevant part to this dispute, shareholders
    can be held personally liable for the debts of a company “where fraud or
    deceit has been practiced by the shareholder acting through the
    corporation.” 46 But, as we just explained, because there was no
    misrepresentation, there was no fraud. And if there was no fraud, there’s no
    claim against the Hannies as individuals. The district court, therefore, was
    correct to dismiss the claims against Nicol, Mo, and Joyce Hannie.
    44
    See Scalia & Garner, Reading Law at 124 (“Where the legislature has
    specifically used a word or term in certain places within a statute and excluded it in another
    place, the court should not read that term into the section from which it was excluded.”).
    45
    Buyers also contend that Sellers were noncompliant because Sellers “had not
    employed the required activities personnel or had required equipment.” However, Buyers’
    single-sentence, non-specific allegation is too conclusory to satisfy any pleading standard,
    let alone Rule 9(b). Buyers gave this argument similar short shrift in their opening brief,
    effectively abandoning the claim on appeal. See Cinel v. Connick, 
    15 F.3d 1338
    , 1345 (5th
    Cir. 1994) (“A party who inadequately briefs an issue is considered to have abandoned the
    claim.”).
    46
    Riggins v. Dixie Shoring Co., Inc., 
    590 So. 2d 1164
    , 1168 (La. 1991).
    19
    Case: 19-30995     Document: 00515540132         Page: 20    Date Filed: 08/25/2020
    No. 19-30995
    IV
    Buyers’ non-fraud claims were subject to arbitration, and though their
    fraud claims may have survived under a lower standard, Rule 9(b) requires
    particularity to protect the time and resources of both courts and litigants.
    Since Buyers have failed to satisfy Rule 9(b)’s heightened pleading standard,
    the judgment of the district court is AFFIRMED.
    20