Stephen Scanlan v. Sunbeam Products , 690 F. App'x 319 ( 2017 )


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  •                   NOT RECOMMENDED FOR FULL-TEXT PUBLICATION
    File Name: 17a0293n.06
    Case No. 16-5284
    UNITED STATES COURT OF APPEALS
    FOR THE SIXTH CIRCUIT
    STEPHEN and ALEXANDRIA                               )                           FILED
    SCANLAN, Individually and                            )
    May 24, 2017
    as Administrators of the                             )
    DEBORAH S. HUNT, Clerk
    Estate of Sawyer Scanlan,                            )
    )
    Plaintiffs-Appellants                         )
    )       ON APPEAL FROM THE UNITED
    v.                                                   )       STATES DISTRICT COURT FOR
    )       THE WESTERN DISTRICT OF
    SUNBEAM PRODUCTS, INC. d/b/a                         )       KENTUCKY
    Jarden Consumer Products,                            )
    )       OPINION
    Defendant-Appellee.                           )
    BEFORE: SUTTON and STRANCH, Circuit Judges; STEEH, District Judge.*
    STEEH, District Judge.       This case asks the question whether a space heater was
    unreasonably dangerous as designed, such that the manufacturer should be held liable for
    consequences resulting from a foreseeable use. Stephen and Alexandria Scanlan, individually
    and as administrators of the estate of Sawyer Scanlan, brought this product liability action
    against Sunbeam Products, Inc., the manufacturer of the Model SFH111 space heater. The
    Scanlans alleged that the space heater was defective and unreasonably dangerous, causing the
    death of their son when it heated his room to an excessive temperature. The Scanlans also
    alleged Sunbeam violated the Kentucky Consumer Protection Act, Ky. Rev. Stat. § 367.170, by
    engaging in unfair, false, misleading, or deceptive acts or practices in the conduct of its trade or
    *
    The Honorable George Caram Steeh, United States District Judge for the Eastern
    District of Michigan, sitting by designation.
    No. 16-5284, Scanlan, et al. v. Sunbeam
    commerce. The district court granted summary judgment to the defendant on both claims.
    Because plaintiffs cannot show that defendant consciously disregarded a known risk of the
    alleged defects, we AFFIRM the district court’s grant of summary judgment on the claimed
    violations of the Kentucky Consumer Protection Act. When viewed in the light most favorable
    to plaintiffs, a material issue of fact precludes summary judgment on the claim that the heater
    was unreasonably dangerous because of a defective design; thus we REVERSE and REMAND
    for further proceedings.
    I.      BACKGROUND
    In December of 2010, Stephen Scanlan purchased a Sunbeam fan-forced heater, Model
    SFH111 (“SFH111”), for less than $20. Mr. Scanlan could not remember if he fully read the
    instructions because he “knew how to operate an electric space heater,” but he may have
    “glanced over” them and read the box. R. 83-3 at 143. On the night of December 15, 2016, Mr.
    Scanlan put his two-and-a-half year old son Sawyer to bed in his crib at approximately 9:00 p.m.
    The bedroom was ten feet by eleven feet and had one window which was covered in plastic to
    provide insulation. Mr. Scanlan had used the heater on previous nights, but this night was
    colder, so he turned the thermostat dial “up a tiny bit” to the mid-range. 
    Id. at 24-25,
    27. After
    setting the heater, Mr. Scanlan closed the door to Sawyer’s bedroom. 
    Id. at 36.
    Mrs. Scanlan got up several times during the night to feed the couple’s infant. R. 85-4 at
    58. She listened for Sawyer, who was in the next room, but did not hear anything. 
    Id. at 65.
    Nobody opened the door to Sawyer’s bedroom until the next morning around 10:00 a.m., when
    Mrs. Scanlan entered Sawyer’s room and found him unresponsive. 
    Id. at 66-67,
    70-71.
    EMS official Robert Thompson pronounced Sawyer dead on the scene.               Paramedic
    Angele Rarden noted in her report that the “room was very warm.” R. 93-1 at 3. An autopsy
    2
    No. 16-5284, Scanlan, et al. v. Sunbeam
    was performed and Sawyer’s condition was found to be consistent with dehydration.
    The medical examiner concluded, “The death of this 2 ½ year-old male child, Sawyer Scanlan, is
    attributed to heat exposure due to confinement in a small room with an electric space heater.”
    R. 52-7 at 8.
    On the top of the SFH111 are two dials. The right dial is the Mode Control, which
    enables a user to switch between off, “low heat” at 1000 watts, “high heat” at 1500 watts, and the
    fan-only setting without heat output. R. 81-8 at 3. The left dial is the Thermostat Control, also
    referred to as the auto-shutoff mechanism, which consists of a bimetal thermostat called the
    Tower A349. This dial can turn 270 rotational degrees and is marked with 10 progressively
    larger dots and a picture of a thermometer. 
    Id. The instruction
    manual for the SFH111 instructs the user to start the heater by turning the
    Thermostat Control fully clockwise to the highest position, or the largest dot. When the desired
    room temperature level is reached, the user is instructed to turn the Thermostat Control counter-
    clockwise toward the lowest position, or the smallest dot, stopping when the fan stops operating.
    At this point, the heater’s thermostat is set to automatically maintain the chosen temperature
    level by cycling off and on. 
    Id. The instruction
    manual provides the following cautions:
    When using electrical appliances, basic safety precautions should always
    be followed to reduce the risk of fire, electric shock, and injury to persons,
    including the following:
    1. Read all instructions before using this heater.
    ....
    6. Extreme caution is necessary when any heater is used by, or near
    children or invalids, and whenever the heater is left operating and
    unattended.
    ....
    
    Id. at 2.
    3
    No. 16-5284, Scanlan, et al. v. Sunbeam
    Mr. Scanlan did not rotate the Thermostat Control to the highest setting and wait for
    Sawyer’s room to reach the desired comfort level, then lower the Thermostat Control until
    operation ceased, as directed in the instructions. Rather, Mr. Scanlan started the SFH111 with
    the Thermostat Control at the mid-range and left the room with the heater operating and the room
    still warming. R. 83-3 at 27-29.
    The instruction manual does not warn against risks resulting from exposure to ambient
    heated air from the SFH111. The space heater itself does not display any instructions or
    warnings. The SFH111’s box says it is “Best Suited for Active Homes (cool to the touch).”
    R. 91-14 at 1. The box has two pictures of young children. 
    Id. at 2.
    The box advises that the
    space heater has an “Auto Shut Off” and that the “unit automatically turns heater off if it over
    heats.” 
    Id. at 1.
    Between 2004 and 2010, defendant and its successor The Holmes Group
    manufactured and sold 4,657,360 SFH111 and HFH1111 heaters. R. 81-19 at 1. Defendant has
    no record of any other complaints “about a personal injury or death resulting from exposure to
    heated ambient air from this product model.” R. 81-7 at 11.
    Plaintiffs filed their complaint in Jefferson County Kentucky Circuit Court, and
    defendant removed the case to the United States District Court for the Western District of
    Kentucky, invoking the court’s diversity jurisdiction. 28 U.S.C. §§ 1332, 1441 and 1446.
    Plaintiffs alleged that the SFH111 was defective and unreasonably dangerous as its auto shut off
    malfunctioned, allowing the heater to operate continuously and heat Sawyer’s room to
    “increasingly fatal temperatures,” causing Sawyer to die from heat exposure. R. 45 at 3. Among
    plaintiffs’ theories of liability was that the heater was defective because defendant failed to
    adequately warn consumers of the danger presented in the ordinary and foreseeable use of the
    1
    The SFH111 and HFH111 have different model numbers but they are technologically
    the same product.
    4
    No. 16-5284, Scanlan, et al. v. Sunbeam
    SFH111. 
    Id. at 5.
    Plaintiffs further alleged that defendant violated the Kentucky Consumer
    Protection Act “by engaging in unfair, false, misleading, or deceptive acts or practices in the
    conduct of trade or commerce.” 
    Id. at 9.
    In granting defendant’s motion for summary judgment, the district court concluded that
    Sunbeam was entitled to a presumption under Kentucky law, Ky. Rev. Stat. § 411.310(2), which
    presumes a product not to be defective where it conforms to the generally recognized and
    prevailing industry standards at the time of manufacture. The court then held that the plaintiffs
    had not shown a genuine issue of material fact concerning whether the SFH111 was
    unreasonably dangerous, such that an ordinarily prudent manufacturer would not have put it on
    the market.
    As for the failure to warn theory, the court found that the plaintiffs failed to establish a
    genuine issue of material fact that Mr. Scanlan would have behaved differently if the instruction
    manual, the box, or the space heater itself had a warning regarding the ability of the SFH111 to
    heat a room to very high temperatures. The district court reasoned that Mr. Scanlan admitted he
    did not pay close attention to any of those items since “he already knew how to operate an
    electric space heater.” R. 113 at 18. The experts all agreed that if Mr. Scanlan had followed the
    directions provided with the heater “and turned down the Thermostat Control after the room
    reached a comfortable temperature, Sawyer likely would have survived.” 
    Id. at 19-20.
    For this
    reason, the court concluded that a failure to warn did not lead to Sawyer’s death.
    Finally, the court granted defendant’s motion for summary judgment on plaintiffs’
    Kentucky Consumer Protection Act claim, holding that “Plaintiffs have not alleged facts upon
    which a reasonable jury could find Sunbeam intentionally, knowingly, or in bad faith took
    malign actions affecting the Plaintiffs.” 
    Id. at 21.
    5
    No. 16-5284, Scanlan, et al. v. Sunbeam
    Plaintiffs timely filed this appeal.
    II.    ANALYSIS
    This Court conducts a de novo review of the district court’s grant of summary judgment.
    Thom v. Am. Standard, Inc., 
    666 F.3d 968
    , 972 (6th Cir. 2012). Summary judgment is warranted
    “if the movant shows that there is no genuine dispute as to any material fact and the movant is
    entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). The movant bears the initial
    burden of demonstrating the absence of any genuine issue of material fact. Celotex Corp. v.
    Catrett, 
    477 U.S. 317
    , 323 (1986). “Once the moving party satisfies its initial burden, the burden
    shifts to the nonmoving party to set forth specific facts showing a triable issue of material fact.”
    Mosholder v. Barnhardt, 
    679 F.3d 443
    , 448-49 (6th Cir. 2012) (citation omitted). “The mere
    existence of a scintilla of evidence in support of the plaintiff’s position will be insufficient
    [to defeat a properly supported motion for summary judgment]; there must be evidence on which
    the jury could reasonably find for the plaintiff.” 
    Id. at 449
    (quoting Anderson v. Liberty Lobby,
    Inc., 
    477 U.S. 242
    , 252 (1986)). “In reviewing the district court’s decision to grant summary
    judgment, we must view all evidence in the light most favorable to the nonmoving party.”
    Kleiber v. Honda of Am. Mfg., Inc., 
    485 F.3d 862
    , 868 (6th Cir. 2007).
    A. Kentucky’s Statutory Presumption
    Under Kentucky law, manufacturers are entitled to a presumption that their product is not
    defective if “the design, methods of manufacture, and testing conformed to the generally
    recognized and prevailing standards or the state of the art in existence at the time the design was
    prepared, and the product was manufactured.” Ky. Rev. Stat. § 411.310(2). If the presumption
    applies, liability for harm caused by the product may not be imposed unless the presumption is
    overcome by a preponderance of evidence. Id.; Ingersoll-Rand Co. v. Rice, 
    775 S.W.2d 924
    ,
    6
    No. 16-5284, Scanlan, et al. v. Sunbeam
    928 (Ky. App. 1989). With or without the presumption, the burden of showing that the product
    is defective is borne by plaintiffs.
    Underwriters Laboratories (“UL”) tested the SFH111 and found it to be in compliance
    with multiple manufacturing, design and testing standards set out in UL 1278, which is a safety
    standard for moveable and wall- or ceiling-hung electric heaters. UL 1278 requires quality
    testing on things such as power input, wattage, RPM, noise level, motor temperature, start-up
    voltage, voltage withstand, and leakage current. R. 91-16 at 114-15. Testing examines the
    temperature of the cord, knobs and the exterior surface of the heater and grill when the heater is
    used correctly. Testing is also done on some abnormal use, such as cord strength when the
    heater is carried by the cord. 
    Id. Further testing
    includes “continuous on” which leaves the
    heater running for 1000 hours to see if it still operates correctly, and cycle testing which turns it
    on and off while looking for expansion and contraction of connections as the unit heats and
    cools. 
    Id. at 115,
    118. The terry cloth drape test makes sure the heater turns off if a consumer
    tries to dry fabric on the unit. 
    Id. at 116.
    The heater is placed against a wall to see if it shuts off.
    
    Id. at 87.
    The packaging is tested for its ability to protect the heater if the box is dropped. 
    Id. at 116.
    Testing is done on the thermostats and heater cutoff for quality assurance and proper
    performance. 
    Id. The adjustable
    thermostat accuracy test checks for accuracy of the room
    temperature as the heater cycles on and off. 
    Id. at 119.
    The plaintiffs’ expert, William Murphy,
    agreed that the heater met or exceeded the requirements of UL 1278. R. 81-10 at 142.
    All of the UL 1278 tests are concerned with general performance and safety of the heater
    in terms of fire, burns, shock and other injuries to the consumer as the heater is typically used or
    misused by the consumer. While UL 1278 tests the performance of the thermostat, it does not
    require testing to determine whether the heater will overheat a space to a dangerously hot
    7
    No. 16-5284, Scanlan, et al. v. Sunbeam
    temperature. R. 91-13 at 4340-41. Mr. Vernaglia, project engineer of the SFH111, explained
    that there is no compliance body or standard that tests the ambient temperature in a room when a
    heater is being used because it is up to the user to determine the desired temperature. R. 91-16 at
    125.
    Even though UL 1278 does not test for a heater’s ability to overheat a room, it is
    generally considered to be the recognized safety standard for portable space heaters. While there
    may be more than one safety standard, plaintiffs have not identified another standard that would
    have required testing of a heater’s effect on the ambient temperature of a room. Therefore, the
    statutory presumption that the SFH111 was not defective applies. Furthermore, the district court
    correctly applied the statutory presumption in this case by giving plaintiffs the opportunity to
    rebut the presumption with a showing by a preponderance of the evidence that the space heater
    was defective. Boon Edam, Inc. v. Saunders, 
    324 S.W.3d 422
    , 432 (Ky. Ct. App. 2010) (citing
    Leslie v. Cincinnati Sub-Zero Prods., Inc., 
    961 S.W.2d 799
    , 803 (Ky. Ct. App. 1998)); Murphy
    by Murphy v. Montgomery Elevator Co., 
    957 S.W.2d 297
    , 300 (Ky. Ct. App. 1997).
    B. Defective Design
    1. Unreasonably Dangerous Product
    Where a manufacturer is accused of designing a defective product, whether under a strict
    liability or negligence theory, the consumer must prove that the product was unreasonably
    dangerous. McCoy v. Gen. Motors Corp., 
    47 F. Supp. 2d 838
    , 839 (E.D. Ky. 1998); Worldwide
    Equip. Inc. v. Mullins, 
    11 S.W.3d 50
    , 55 (Ky. Ct. App. 1999). The test in Kentucky presumes
    that the manufacturer knows the qualities and characteristics of the product, and asks whether the
    product creates “such a risk” of an accident of the general nature of the one in question “that an
    ordinarily prudent company engaged in the manufacture” of such a product “would not have put
    8
    No. 16-5284, Scanlan, et al. v. Sunbeam
    it on the market.” Montgomery Elevator Co. v. McCullough, 
    676 S.W.2d 776
    , 780 (Ky. 1984)
    (quoting Nichols v. Union Underwear Co., 
    602 S.W.2d 429
    , 433 (Ky. 1980)).
    Plaintiffs’ product liability claim alleges that the SFH111 had a defective design because
    it was capable of heating a room to temperatures “incompatible with human life.” The “comfort
    zone” for normal human activity is considered to be roughly 60 to 80 degrees Fahrenheit. R. 91-
    11 at 99. Expert testimony in this case clearly establishes that the SFH111 can heat a small room
    to a very high temperature, above 100 degrees Fahrenheit, if the user turns the Temperature
    Control to mid-range and does not turn the Temperature Control down. The question is whether
    the heater’s ability to heat a small room to temperatures in excess of 100 degrees when used in
    this manner, given its advertising and warnings, makes the SFH111 unreasonably dangerous
    such that a prudent manufacturer would not have put it on the market.
    In order to evaluate whether the SFH111 was defective, one must understand how the
    Tower A349 thermostat was designed to work. The Tower A349 is a bimetal thermostat, and it
    is the only component in the SFH111 that the Scanlans argue is defective.2 A bimetal is a strip
    or coil of two metals attached to one another that expand at different rates as temperature
    increases. The two metals’ different rates of expansion lead the bimetal strip or coil to bend,
    allowing the bimetal to act as a circuit breaker. When the internal temperature of the heater rises
    to a certain level, the bimetal will bend enough to create a gap in the heater’s circuit, causing it to
    turn off. When the temperature cools enough for the bimetal to return to its original position, it
    reconnects the circuit loop, causing the heater to resume blowing heated air. The Thermostat
    Control (the dial with the picture of a thermometer) does not set the external air temperature of
    the room because the SFH111 does not have a thermometer that measures external air
    2
    While the Tower A349 is the only component the Scanlans identify as defective, they
    also point to the design of the SFH111 as a whole, including information contained on its
    packaging and in its operating manual.
    9
    No. 16-5284, Scanlan, et al. v. Sunbeam
    temperature. Instead, the Thermostat Control sets the internal temperature at which the bimetal
    breaks the circuit and thus engages the auto-shutoff mechanism.
    The A349 schematic the Scanlans present as evidence links the angle of the Thermostat
    Control with the temperature threshold of the bimetal at which the circuit will be broken.
    Sunbeam’s liability expert Robert Miller (“Miller”) explained that the Thermostat Control dial
    operates linearly. In the case of the SFH111, this means that each of the ten dots on the
    Thermostat Control dial represents a 15 degree increase in temperature on the bimetal. For
    example, Dot 5 corresponds to a bimetal threshold of approximately 128 degrees; when the dial
    is turned to Dot 7, the A349 sets the threshold at 158 degrees. These are internal temperatures of
    the bimetal, not the external air temperature of the room.3 The Scanlans argue that the A349
    schematic itself provided Sunbeam with all the data it needed to calculate the room temperature
    at which the heater would stop heating at each dot setting on the Thermostat Control.
    Miller explained that there is a reason why the type of thermostat used by the SFH111
    and other heaters permit very high temperature ranges on the bimetal. The temperature on the
    bimetal will be higher than the general temperature in the room because the resistive heat from
    current flowing through the thermostat component “can cause a 45°F temperature rise on the
    body of the thermostat bimetal, with no other heat sources contributing to the temperature rise.”
    R. 79-7 at 12-13, 17. Resistive heat is impacted by the voltage of the outlet, duration of use, and
    the wattage chosen by the user. These additional sources of heat are factors that help explain
    why bimetal thermostats are calibrated to temperatures far above what users want as their room
    temperatures. In addition, small space heaters of this type are used in a wide variety of settings.
    3
    The A349 schematic labels the temperatures as room temperatures, but as the court
    understands the operation of the thermostat in the SFH111 as only measuring temperature using
    the bimetal, it only makes sense that the diagram must be referring to the temperature on the
    bimetal.
    10
    No. 16-5284, Scanlan, et al. v. Sunbeam
    
    Id. at 6,
    13. They are used in small rooms where it is possible to heat the whole room to roughly
    the same temperature. They are also used in large spaces and in semi-enclosed spaces where the
    ambient temperature immediately around the heater may be far higher than the overall room
    temperature.    The utility of a heater with a high range and a flexible thermostat was
    demonstrated by Miller when he tested the SFH111 under a desk. The temperature behind the
    heater rose to over 125 degrees, causing the heater to cycle off at Dot 8 ¾, while the temperature
    three feet away remained at 64 degrees. 
    Id. at 19.
    Prior to Sawyer’s death, defendant did not test how hot the SFH111 could make a room.
    R. 91-13 at 4. After the Scanlans brought this lawsuit, Miller tested a SFH111 in Sawyer’s
    room. When the heater was turned on with the Temperature Control set on Dot 7, the space
    heater ran continuously without cycling off. R. 91-11 at 71-72. After six hours, the temperature
    in the room was almost 110 degrees mid-way up a wall, 115 degrees on the slanted section of
    ceiling above the crib, and 120 degrees six inches off the ceiling in the center of the room. 
    Id. at 72.
    Miller testified that he had never before seen a heater heat a room to 120 degrees. 
    Id. at 236.
    As discussed below, Miller conducted testing on other heaters, both in connection with being
    hired as an expert for this lawsuit, as well as in his previous employment. On appeal the
    Scanlans argue that, assuming the other heaters Miller tested also operated linearly, they would
    have only heated Sawyer’s room to 77 degrees if their temperature control was set at seventy
    percent, as opposed to 120 degrees when the Temperature Control on the SFH111 was set at
    seventy percent.
    The overarching question is whether an ordinarily prudent company would have put the
    SFH111 to market, while advertising it as having overheat protection and auto shut-off features,
    with no warnings or instructions on the heater itself and without any warnings that it can heat a
    11
    No. 16-5284, Scanlan, et al. v. Sunbeam
    room to deadly conditions if left on a middle setting. Under Kentucky law, factors bearing on
    the question whether the product was manufactured “in a defective condition unreasonably
    dangerous” include whether there is a feasible alternative design, the obviousness of the danger,
    the adequacy of warnings and instructions, misuse, subsequent maintenance and repair, ordinary
    customer expectations, and the product’s inherently unsafe characteristics. 
    McCullough, 676 S.W.2d at 780-81
    ; 
    Nichols, 602 S.W.2d at 433
    . The facts of an individual case will determine
    which factors are relevant to the decision whether a product is unreasonably dangerous. 
    Id. Ultimately, the
    factors are considered together in making this determination.
    a. Industry Custom or Practice
    Sunbeam’s expert Miller performed a Comfort Level Test in which he examined the
    Holmes HFH1114 space heater with the A349 thermostat, as well as the same heater with a
    different comfort thermostat, and five similarly constructed competitor 1500 watt fan heaters
    equipped with adjustable comfort thermostats. The Comfort Level Test ran each heater for one
    hour in a small enclosed room on the highest heat setting with the thermostat set at the highest
    position. After one hour the thermostats were turned down until the heaters cycled off. The
    heaters continued to run, cycling on and off, for two more hours. Then the heaters were turned
    back to the highest setting and allowed to run for two more hours. Miller concluded that the
    “results demonstrate that the two Sunbeam heaters perform similarly to the competitor heaters,
    and in fact produced lower room temperatures than four of those competitor heaters.” R. 79-7 at
    8.
    Plaintiffs find support for their theory in the test results discussed by Miller while
    working for his previous employer, Lakewood Engineering & Manufacturing. At Lakewood,
    4
    The Sunbeam SFH111 was renamed the Holmes HFH111 but is technologically
    unchanged.
    12
    No. 16-5284, Scanlan, et al. v. Sunbeam
    Miller was involved with testing Lakewood heaters against competitor heaters. Miller testified
    that testing took place only a few times during the 23 years he was employed at Lakewood, the
    first time around 2000 and the last time in 2005. Miller’s testimony at his deposition was based
    on his recollection almost 10 years later. Each heater was tested by putting it in a small unused
    sauna that was on the Lakewood property and letting it run for at least five hours with the
    thermostat fully open. The purpose of the test was to compare the efficiency of the 1500 watt
    heaters made by Lakewood and those of its competitors. To the best of Miller’s memory, the
    maximum room temperature that was achieved by any of the heaters tested by Lakewood was in
    the “general area” of 110 degrees Fahrenheit. R. 91-11 at 243.
    The Lakewood testing was conducted in a small sauna, which Miller testified was better
    insulated than Sawyer’s bedroom. 
    Id. at 244.
    Therefore, one would expect that if the SFH111
    had been tested in the Lakewood sauna on Dot 7, it would have heated the ambient air to more
    than the 110-120 degree temperatures measured by Miller in Sawyer’s room before turning off.
    To be sure, there are weaknesses in the Scanlans’ reliance on the Lakewood testing. For
    starters, the 110 degree figure came from Miller’s general recollection almost a decade after the
    testing was last done, and the testimony is not supported anywhere else in the record.
    Nevertheless, Miller is defendant’s expert, and because he conducted both tests and admitted
    facts tending to support plaintiffs’ theories of liability, this evidence cannot be discounted as
    biased. Miller further testified that he had never seen another heater heat a room to 120 degrees,
    even in the ten years since he conducted the Lakewood tests.
    The Lakewood tests were set up to test maximum heat output of heaters without being
    limited by an internal thermometer threshold like the A349 bimetal. The heaters were allowed to
    run for 5-8 hours. In contrast, Miller’s controlled testing conducted for this lawsuit set the
    13
    No. 16-5284, Scanlan, et al. v. Sunbeam
    thermostat to Dot 7, but only let the heaters run for two hours. While neither test compares
    similar heaters to the SFH111 under the same circumstances present in Sawyer’s room, taken
    together the tests and Miller’s testimony provide sufficient evidence for a jury to find that the
    A349 thermometer is defective for failing to shut off, when set at Dot 7, before the ambient
    temperature in the room reached 110-120 degrees.
    A reasonable juror could conclude from this evidence that a heater that permits a room to
    reach 110-120 degrees when the dial is turned to Dot 7 is defective, while a heater that permits
    similar temperatures while on its maximum setting is not. This is because a consumer could
    foreseeably expect that the heater will heat a room to a lower temperature, and is therefore safer
    to use, at Dot 7 than at its maximum setting. Of course, consumer expectations are a relevant
    criterion under Kentucky law.
    b. Alternate Design
    The feasibility of making a safer product is a factor that may inform whether an
    ordinarily prudent manufacturer would have placed the SFH111 on the market knowing that it
    can heat a room to a very high temperature. 
    McCullough, 676 S.W.2d at 780-81
    . Plaintiffs in
    this case presented evidence of several alternative designs which they allege were safer, practical
    and feasible, and which would have prevented the death of Sawyer.
    First, defendant could have used a digital thermometer to limit a room’s ambient
    temperature to between 60 and 80 or 85 degrees. Plaintiff’s expert witness, safety engineer
    Craig Clauser, opined that the heater could have been designed such that the highest setting
    would cause shut off when incoming room temperature air was at 85 degrees and the lowest
    setting would cause shut off when incoming air temperature was at 60 degrees. For this to work,
    the housing around the thermostat would have to be opened to expose the bimetallic strip directly
    14
    No. 16-5284, Scanlan, et al. v. Sunbeam
    to the incoming air from the room as opposed to air from inside the heater, and the thermostat
    would have to be shielded from radiant heat from the coils. R. 52-4 at 6. Installing a digital
    thermostat would have cost between $1.00 and $1.50 per unit. R. 91-24 at 59. Plaintiffs suggest
    that defendant’s own SFH442 was a similarly sized and priced space heater that used such a
    digital thermometer. According to Miller, if a user turned the thermostat dial to the half-way
    point, the SFH442 would heat a small room to an ambient temperature of 70 degrees Fahrenheit.
    R. 91-11 at 99. In comparison, the SFH111 heats the bimetal inside the heater to 128 degrees
    Fahrenheit when its analog thermostat is rotated halfway. 
    Id. at 99-100.
    We know from testing
    done in this case that the corresponding ambient air temperature of a small room heated by the
    SFH111 set at Dot 7 can range from 110-120 degrees Fahrenheit.
    Other potential changes described by plaintiffs’ experts include designing the bimetal
    thermostat to turn off at an internal temperature less than the 212 degrees incorporated in its
    current design, R. 91-25 at 24; R. 91-20 at 57, or by using lower wattage, which would have the
    effect of lowering the temperature range. R. 91-17 at 226-27. Alternatively, the packaging
    could have been designed to avoid misleading claims. Plaintiffs’ expert William Murphy opined
    that the presence of a thermostat and the claim of “overheat protection” on the package “would
    indicate to some users that they need not constantly monitor the room conditions since the
    thermostat will maintain temperature within a safe range, just as their central heating/cooling
    thermostat does.” R. 52-2 at 7. The statement on the box, “Auto Shut-Off Unit automatically
    turns heater off if it over heats,” is described by Mr. Murphy as at best ambiguous and unclear.
    “The manufacturer is referring to the safety limit reset switch with an operating temperature
    around 150°F.    The consumer may interpret this overheating statement as referring to the
    thermostat control with a limit of 80-85°F like what they see on their central heat/cool
    15
    No. 16-5284, Scanlan, et al. v. Sunbeam
    thermostat.” 
    Id. Defendant did
    not present any evidence disputing plaintiffs’ expert testimony
    on alternative designs.
    In granting summary judgment to the defendant manufacturer, the district court in Fritz v.
    Campbell Hausfeld/Scott Fetter Co. noted that “proof of nothing more than that a particular
    injury would not have occurred had the product which caused the injury been designed
    differently is not sufficient to establish a breach of the manufacturer’s or seller’s duty as to the
    design of the product.” 
    2007 WL 1558509
    , *3 (E.D. Ky. 2007) (quoting Jones v. Hutchinson
    Mfg., Inc., 
    502 S.W.2d 66
    , 70 (Ky. 1973)). The expert witness in Fritz presented three different
    alternative designs to a pressure washer that he claimed would have prevented the plaintiff’s
    injury. However, the expert said “nothing about industry standards or practices, the state of the
    art in the industry, similar accidents involving this or other products, or other factors relevant to
    the issue of whether the defendants’ product is actually defective.” 
    Id. “[P]roof that
    technology
    existed, which if implemented would feasibly have avoided a dangerous condition, does not
    alone establish a defect.” Stewart v. Gen. Motors Corp, 
    222 F. Supp. 2d 845
    , 848 (W.D. Ky.
    2002) (quoting Brock v. Caterpillar, Inc., 
    94 F.3d 220
    , 224 (6th Cir. 1996)); see also Wall v.
    Ford Motor Co., 
    983 F.2d 1071
    (6th Cir. 1992) (unpublished) (expert testimony that it was
    possible to design the vehicle in a way that could have prevented plaintiff’s injury was not
    enough to rebut the presumption, and “something more” was required).
    The court considers the testimony of plaintiffs’ experts regarding alternative designs as
    one factor among others in the analysis of whether the SFH111 was unreasonably dangerous
    such that defendant should not have put it on the market as designed.
    16
    No. 16-5284, Scanlan, et al. v. Sunbeam
    c.   Adequacy of Warnings
    Defendant’s expert Miller compared the SFH111 to several similarly constructed space
    heaters which all contain “nearly identical warnings and instructions regarding heater use and
    adjustable thermostat operation.” R. 81-20 at 2-3. None of the heaters he looked at “contained a
    warning concerning the potential for the product to produce excessive ambient temperatures
    during use or a warning regarding the dangers associated with raised temperature levels.” 
    Id. However, Miller
    did not test these other heaters for excessive ambient room temperature when
    they were set to Dot 7 and permitted to run overnight.
    A warning might be adequate in some circumstances, but not in others. In light of the
    evidence supporting plaintiff’s theory that the A349 Thermostat permits ambient temperatures to
    achieve levels of 100-120 degrees when the temperature control dial is set to the mid-range, a
    different warning may be required. This is all the more true given that the product’s packaging
    fostered false expectations with regard to the presence of an adjustable thermostat and overheat
    protection, as discussed in the next section on consumer expectations. Stated another way, it is
    possible that the A349 thermostat is not inherently defective due to its ability to allow the
    bimetal to reach high temperatures before cycling off if adequate warnings are provided
    regarding reasonable misuse.
    Specifically, the instruction manual fails to warn consumers that the A349 permits
    excessive temperatures at middle settings if the user does not properly calibrate the advertised
    auto-shutoff feature by turning the temperature dial to the left until the unit cycles off after a
    comfortable temperature has been achieved. A customer would have no way of knowing, even
    after reading the instructions, that setting the thermostat control to a middle level, rather than the
    maximum level as instructed, would have no differing impact on heat output.
    17
    No. 16-5284, Scanlan, et al. v. Sunbeam
    d. Consumer Expectations
    Kentucky precedent states that a product fails to satisfy consumer expectations when it is
    dangerous to an extent beyond that which would be contemplated by the ordinary consumer who
    purchases it. Greene v. B.F. Goodrich Avionics Sys., 
    409 F.3d 784
    , 789 (6th Cir. 2005) (citing
    Restatement (Second) of Torts § 402A cmt. i. (1965)). Miller’s testing showed the SFH111 was
    capable of heating Sawyer’s room to 115 or 120 degrees Fahrenheit without shutting off in six
    hours. R. 91-11 at 71-72. Plaintiffs’ experts opined that consumers would not expect a space
    heater on a middle setting to heat a room far above the normal zone for human comfort of 65 and
    84 degrees. R. 52-1 at 6-7; R. 52-3 at 19. Dr. Lehto, plaintiffs’ human factors expert, testified
    that ordinary consumers would be “shocked” to learn that a space heater can warm a room to the
    point that a person would succumb to heat stroke. R. 91-18 at 140-41. William Murphy,
    plaintiffs’ engineering expert, testified that most consumers would expect a heater would have an
    upper range of 80-85 degrees, similar to what they are used to seeing on their central
    heating/cooling thermostat. R. 91-13 at 3. In short, consumers would not expect a heater left
    unattended on a middle setting to cause risk of death due to heat exposure, as opposed to a
    different type of danger such as shock or fire.
    The packaging of the SFH111 only bolsters these false consumer expectations. The small
    room designation appearing on the box implies that defendant offered different products
    depending on room size. In fact, all of defendant’s heaters were 1500 watts on the higher
    wattage setting, regardless of whether it was a small heater or a large heater. R. 91-20 at 37-38;
    R. 91-21 at 142. Photographs of families on the box imply the SFH111 is safe for active homes.
    The advertised safety features including an adjustable thermostat, overheat protection and auto
    shutoff could likely lead a reasonable consumer to believe that excessive ambient temperature is
    18
    No. 16-5284, Scanlan, et al. v. Sunbeam
    not a risk with this product. Finally, the dots of increasing size on the heater’s dial suggest one
    could rely on the dial placement to control ambient room temperature according to the
    preferences of the consumer.      R. 91-11 at 271-72 ; R. 91-18 at 80-81, 103-04, 113-15.
    Defendant did not produce any evidence to contradict plaintiffs’ evidence regarding consumer
    expectations.
    In this case, a failure to warn and consumer expectations go hand in hand. Consumers
    use products in the ways those products are marketed and labeled. The adequacy of warnings
    may depend on whether marketing-driven consumer expectations lead consumers to
    unexpectedly dangerous uses without fair warning. For example, plaintiffs’ expert stated that
    “safety terms, such as ‘overheat protection’ . . . may result in a user being less careful about how
    they operate the unit if they feel it has such protections built into the product.” R. 52-2 at 8. In
    other words, a warning may be more inadequate than otherwise if a product’s inherent nature or
    the seller’s chosen marketing leads consumers to expect that certain uses are safe.
    e. Conclusion on Unreasonably Dangerous Product
    Defendant would have this court hold that their compliance with industry custom is
    dispositive in this case. Defendant emphasizes the uncontroverted evidence that Sunbeam has
    received no similar complaints in the last fifteen years, during which it sold 18 million heaters
    with similar or identical bimetal thermostats to support its argument that the SFH111 conforms
    to a common and overwhelmingly safe design. R. 79-7 at 5.
    However, there is no precedent for finding that compliance with industry custom can be
    dispositive. This is supported by the fact that Kentucky courts allow a jury to find a product
    defective despite compliance with industry standard. See 
    Jones, 502 S.W.2d at 70
    (“[I]f an
    industry adopts careless methods, it cannot be permitted to set its own uncontrolled standard. . . .
    19
    No. 16-5284, Scanlan, et al. v. Sunbeam
    Where common knowledge and ordinary judgment will recognize unreasonable danger[,] what
    everyone does may be found to be negligent.”); Boon Edam, Inc. v. Saunders, 
    324 S.W.3d 422
    ,
    429 n.13 (Ky. Ct. App. 2010) (“A curious argument which basically reasons that because no one
    was previously injured there must not be any danger arising from the operation of the door. If
    accepted, a corollary would be there could never be an injury caused by the operation of the door
    in the first instance because there had never been a prior injury. This is simply an untenable
    argument.”).
    All of the considerations discussed in McCullough and analyzed above are factors
    bearing on the principal question whether the SFH111 was manufactured Ain a defective
    condition unreasonably dangerous.@ In rare cases the Kentucky Supreme Court has found one of
    those factors dispositive as a matter of law. For example, the patency of the danger of a grain
    auger made it unreasonable to hold a manufacturer liable for an injury caused by the
    circumstances in which the product was used; the consumer’s subsequent failure to maintain a
    disintegrating grinding wheel was the sole cause of injury and the original design was not a
    contributing factor; and the inherently unsafe characteristics of dynamite made it unreasonable to
    blame the manufacturer for a failure to warn of the dangers due to careless handling.
    McCullough, 
    676 S.W.2d 776
    , 781 (Ky. 1984) (citing Jones, 
    502 S.W.2d 66
    (grain auger);
    Ulrich v. Kasco Abrasives Co., 
    532 S.W.2d 197
    (1976) (grinding wheel); Hercules Powder Co.
    v. Hicks, 
    453 S.W.2d 583
    (1970) (dynamite)). There is no compelling argument under the
    circumstances of this case that any one factor should be dispositive as a matter of law. The space
    heater at issue does not pose a risk of danger comparable to the grain auger, was not negligently
    maintained like the grinding wheel and would arguably benefit from a well-placed warning,
    unlike the dynamite in Hercules Powder. By statute, complying with industry practice entitles a
    20
    No. 16-5284, Scanlan, et al. v. Sunbeam
    manufacturer to a rebuttable presumption that its product is not defective.          Making that
    presumption irrebuttable is solely within the province of the legislature.
    A space heater’s foremost and obvious danger is risk of shock or fire, not risk of
    producing fatal levels of ambient heat. Given the substantial evidence that the SFH111 provides
    inadequate warnings of a danger that defies consumer expectations for a reasonable use, this
    court cannot find that compliance with industry standard is dispositive in this case. The Scanlans
    presented evidence by multiple experts of inadequate warnings, consumer expectations, and
    alternative designs. Much of plaintiffs’ evidence was not controverted by defendant. Kentucky
    law suggests that courts cannot find that evidence of compliance with industry custom alone
    outweighs evidence of these other factors. At trial, Sunbeam may argue that they and other
    manufacturers have sold millions of comparable heaters without incident and a jury may agree
    that compliance with industry custom outweighs the other factors. Such decisions rightly belong
    to a jury.
    Kentucky law allows a fact finder to find a product defective despite industry
    compliance. A jury should be able to evaluate the weight of the evidence and determine if
    defendant manufactured a product which was unreasonably dangerous in design. Such a finding
    would not mean the industry standard is per se unreasonable. For example, if a jury found the
    SFH111 to be defective, Sunbeam might correct this defect by adding appropriate warnings
    clarifying that failure to turn the dial down until the heater cycles off upon reaching the desired
    temperature will result in continuous and potentially fatal heat output. Similarly, consumer
    expectations could be impacted by making changes to the product claims included on the
    packaging.
    21
    No. 16-5284, Scanlan, et al. v. Sunbeam
    The court concludes the district court erred in taking the issue of whether the SFH111
    was an unreasonably dangerous product away from the jury.
    2.   Failure to Warn
    In Kentucky, “a product is unreasonably dangerous in design if it does not adequately
    warn the consumer that the product should not be put to a certain use.” Tipton v. Michelin Tire
    Co., 
    101 F.3d 1145
    , 1149 (6th Cir. 1996) (citation omitted).           Therefore, warnings and
    instructions are relevant in determining whether a product is defective. 
    Id. This duty
    to warn
    “extends to the dangers likely to result from foreseeable misuse of a product.” Morales v. Am.
    Honda Motor Co., 
    71 F.3d 531
    , 537 (6th Cir. 1996). Where the manufacturer is obligated to give
    an adequate warning of danger, the giving of an inadequate warning is as complete a violation of
    its duty as would be the failure to give any warning. Post v. Am. Cleaning Equip. Corp.,
    
    437 S.W.2d 516
    , 521-22 (Ky. 1968).
    As evidence that defendant had reason to know the SFH111 was likely to be dangerous
    because it could heat a space to excessive temperatures, plaintiffs point to the schematic for the
    Tower A349 thermostat. R. 91-12. Based on the diagram, plaintiffs contend that defendant
    could have deduced that at its upper levels the SFH111 would produce excessive ambient
    temperatures. Despite possessing this evidence, the instruction manual contained no warnings
    about the associated danger, nor were there any relevant warnings on the heater itself.
    In addition, the packaging fostered false consumer expectations that the SFH111 had safeguards
    to prevent the danger of producing excessive ambient heat. Plaintiffs presented evidence from
    four experts who each concluded that a warning should have been placed directly on the heater to
    make consumers aware of the gravity of the risk of turning the Thermostat Control dial to a
    middle setting and leaving the heater running overnight. R. 91-18 at 135; R. 52-2 at Page ID
    22
    No. 16-5284, Scanlan, et al. v. Sunbeam
    449-50; R. 52-3 at 17; R. 52-4 at 589. An adequate warning on the heater itself might have
    drawn Mr. Scanlan’s attention such that he would not have left the heater turned on in a room
    occupied only by a sleeping child.
    The district court erroneously placed the burden on plaintiffs to show that Stephen
    Scanlan would have behaved differently if the instruction manual, box or space heater itself
    contained a warning regarding the heater’s ability to heat a room to very high temperatures.
    However, a plaintiff is not required to prove that a different warning would have averted the
    injury in question when the warning that was actually given was inadequate. “[I]n the absence of
    an adequate warning, the defendant cannot shift to the plaintiff the burden of proving that he
    would not have misused the product regardless.”           
    Morales, 71 F.3d at 537
    (citing 
    Post, 437 S.W.2d at 521
    )). Mr. Scanlan’s failure to follow the operating instructions because he did
    not read them does not shift the burden to plaintiff to prove he would not have misused the
    product regardless of what instructions or warnings were provided.
    Causation is an issue of fact, and all of the relevant facts should be considered. The fact
    that the warnings provided were embedded in the instruction manual and were not present on the
    heater itself is relevant. It is also relevant that while the instruction manual warned of the danger
    of shock and fire, nowhere did it warn of the danger associated with excessive ambient air
    temperature – the actual danger that caused the injury at issue. Plaintiffs should be able to argue
    to the jury that the warnings provided were inadequate, that the terms “adjustable thermostat”
    and “overheat protection” on the box were misleading, and that plaintiffs’ expectations in their
    purchase and use of the heater were reasonably influenced by these factors.
    23
    No. 16-5284, Scanlan, et al. v. Sunbeam
    C. Kentucky Consumer Protection Act
    In order to establish a violation of the KCPA, plaintiffs must show that the defendant’s
    actions were either (1) intentional or (2) grossly negligent. Sparks v. ReMax Allstar Realty, Inc.,
    
    55 S.W.3d 343
    , 348 (Ky. Ct. App. 2000). Gross negligence requires a “conscious and voluntary
    act or omission which is likely to result in grave injury when in face of clear and present danger
    of which alleged tortfeasor is aware.” 
    Id. Plaintiffs argue
    on appeal that they established an issue of fact that defendant knew that
    the SFH111 could produce excessive ambient temperature based on the calculations appearing
    on the Tower A349 Diagram.          The diagram shows that when the thermostat was turned
    47 rotational degrees, the auto shutoff feature would not engage until the internal temperature of
    the bimetal reached 70 degrees Fahrenheit.           The thermostat limit increased four degrees
    Fahrenheit for every six degrees of rotation. Therefore, a jury could find that defendant knew
    that the SFH111 was capable of producing excessive heat in the range of 128 degrees Fahrenheit
    on the bimetal at 135 rotational degrees – the setting used by plaintiffs on the night Sawyer
    Scanlan died. With this knowledge, plaintiffs marketed the heater for small rooms and families
    with children, advertising safety features that would mislead the consumer.
    In order to show that defendant engaged in a conscious and voluntary act or omission in
    the design, manufacture or sale of the SFH111, plaintiffs must offer facts for the jury to find that
    defendant had knowledge of alleged defects and consciously disregarded such information. See
    Dalton v. Animas Corp., 
    913 F. Supp. 2d 370
    , 378 (W.D. Ky. 2013). There is no evidence in the
    record from which a jury could find defendant consciously disregarded known hazards
    associated with the SFH111’s heating capabilities.         Sunbeam and its predecessor Holmes
    manufactured and sold 4,657,360 SFH111 and HFH111 heaters from 2004 and 2010 and never
    24
    No. 16-5284, Scanlan, et al. v. Sunbeam
    received any notice of an alleged injury or death resulting from exposure to heated ambient air.
    R. 81-19 at 1. The plaintiffs simply have not alleged any facts upon which a reasonable jury
    could find that defendant intentionally, knowingly or in bad faith took malign actions affecting
    the Scanlans.
    This court affirms the district court’s grant of summary judgment on plaintiffs’ Kentucky
    Consumer Protection Act claim.
    CONCLUSION
    We AFFIRM the district court’s grant of summary judgment on the claimed violations of
    the Kentucky Consumer Protection Act, REVERSE the district court’s grant of summary
    judgment finding no issue of material fact as to whether the space heater was designed in a
    defective condition unreasonably dangerous and REMAND for further proceedings.
    25
    No. 16-5284, Scanlan, et al. v. Sunbeam
    SUTTON, Circuit Judge, concurring. I concur in the court’s thoughtful and admirable
    efforts to resolve this difficult case. But I must acknowledge the far-reaching nature of the
    court’s holding that Kentucky tort law permits this claim to go to a jury. The pertinent question
    is whether an “ordinarily prudent company . . . would not have put [this product] on the market.”
    Montgomery Elevator Co. v. McCullough, 
    676 S.W.2d 776
    , 780 (Ky. 1984). That standard takes
    account of many factors, but it necessarily emphasizes what ordinary manufacturers have always
    done. And in this case, the record establishes that the SFH111 was no different from the heaters
    with bimetal thermostats that numerous manufacturers have used “hundreds of millions” of times
    over 50 years without a single comparable incident. R. 79-7 at 5–6. Yes, an entire industry can
    be wrong. And yes, the fruits of its collective mistake can occur later. But this of course is not a
    latent injury case. In the context of such a common design and such an uncommon harm, it is
    difficult to see how a reasonable jury could retroactively condemn such a uniform practice as
    being unreasonably dangerous. But that apparently is what Kentucky tort law allows. I therefore
    concur in the court’s opinion.
    26