Kendall Reid v. Neighborhood Assistance Corpor , 749 F.3d 581 ( 2014 )


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  •                                In the
    United States Court of Appeals
    For the Seventh Circuit
    No. 13-1768
    KENDALL REID and BRADLEY SEARS,
    Plaintiffs-Appellants,
    v.
    NEIGHBORHOOD ASSISTANCE
    CORPORATION OF AMERICA,
    Defendant-Appellee.
    Appeal from the United States District Court for the
    Northern District of Illinois, Eastern Division.
    No. 11-CV-8683 — Amy J. St. Eve, Judge.
    ARGUED NOVEMBER 7, 2013 — DECIDED APRIL 1, 2014
    Before BAUER, MANION, and SYKES, Circuit Judges.
    MANION, Circuit Judge. Plaintiffs Kendall Reid and Bradley
    Sears allege that Neighborhood Assistance Corporation of
    America discharged them in retaliation for making protected
    complaints, in violation of Illinois law. It is undisputed that the
    plaintiffs made protected complaints and were discharged, but
    the district court granted summary judgment to NACA,
    concluding that plaintiffs had not offered sufficient evidence
    2                                                  No. 13-1768
    of causation—that is, whether they were discharged in retalia-
    tion for their complaints. Plaintiffs appeal, arguing that the
    district court failed to view the evidence (and draw all reason-
    able inferences) in the light most favorable to them. We affirm.
    I. Factual Background
    A. Plaintiffs’ Employment
    Plaintiffs Kendall Reid and Bradley Sears were hired as at-
    will employees by Neighborhood Assistance Corporation of
    America (“NACA”) in October 2007 and May 2010, respec-
    tively. They worked out of NACA’s Chicago office. NACA is
    a nationwide not-for-profit corporation that helps potential
    homeowners—especially those facing discriminatory or
    predatory lending—obtain mortgages to purchase homes. Reid
    and Sears worked as mortgage consultants and reported to an
    office manager in the Chicago office, Norma Martinez. Marti-
    nez answered to a regional operations director in Baton Rouge,
    Louisiana, Donald Meadows. As mortgage consultants,
    plaintiffs were responsible for counseling potential homeown-
    ers, helping them assemble mortgage applications, and for
    forwarding the applications initially to underwriting and,
    eventually, to lenders. Mortgage consultants are required by
    federal law to hold a license in order to prepare mortgage
    applications. See 
    12 U.S.C. § 5103
     (Supp. 2013). Reid and Don
    Meadows (the regional manager) were the only people tied to
    the Chicago office who held the appropriate licenses. Sears had
    held a license, but it had not been properly registered by
    NACA, so he was not appropriately licensed.
    As part of preparing the mortgage applications, mortgage
    consultants handle documents containing the private personal
    No. 13-1768                                                 3
    information of NACA’s clients. Accordingly, NACA had a
    Document Security Policy (the “paperless policy”) that
    required employees to scan documents into a secure digital
    system and shred the paper originals to protect the client’s
    information—paper files for clients were not to be kept.
    Evidence shows that the policy had been at least emailed to
    managers, but it had not been enforced in the Chicago office
    during the time plaintiffs worked there.
    B. Plaintiffs’ Complaints
    While working for NACA, plaintiffs made a number of
    complaints about NACA’s business practices. First, they
    complained about being paid less than Illinois’ minimum
    wage. Effective July 1, 2010, Illinois raised its minimum wage
    to $8.25 an hour ($1 above the federal minimum wage). 820
    ILCS 105/4 (Supp. 2013). Before the effective date of the
    increase, Reid asked whether NACA would pay the new
    minimum wage and received mixed answers from different
    managers. Soon thereafter, another (unspecified) employee
    brought up the complaint at a company meeting and NACA’s
    CEO, Bruce Marks, replied that NACA “will pay you what we
    have to pay … .” Reid Dep. at 73–74. Throughout that July,
    Reid complained to the office manager and the regional
    manager that he and other employees were not being paid the
    new minimum wage, and on at least one occasion, that he was
    not paid overtime when he should have been.
    Second, plaintiffs complained on several occasions that
    NACA violated state and federal law in handling mortgage
    applications. Specifically, they complained that mortgage
    applications were being prepared by unlicensed mortgage
    4                                                  No. 13-1768
    consultants and signed by licensed mortgage consultants. They
    also complained that when this happened, NACA was splitting
    the commissions between licensed and unlicensed mortgage
    consultants and the company itself. During an audit of NACA
    in February and March of 2010, Reid spoke with state and
    federal regulators who told him that these practices were
    illegal. After learning the practices were illegal, Reid com-
    plained to NACA management as early as April and May 2010.
    He made several complaints to NACA management over the
    next few months, including his last complaint in late Septem-
    ber 2010. Sears also brought similar complaints to management
    throughout that time, making his last complaint on October 11,
    2010. Sears’s complaints were along different lines. This time
    he complained that NACA had dropped the ball during his
    licensing process, and as a result, he was not properly licensed
    and was not receiving the full commission from NACA for
    applications signed by other, licensed mortgage consultants.
    Nonetheless, Sears’s complaints contained the same argument
    that the practices were illegal.
    In sum, plaintiffs’ complaints spanned a period of five to
    six months. But they were not alone in their complaints. At
    least four other individuals complained about not being paid
    minimum wage, others complained about not receiving proper
    overtime pay, and at least five others complained about
    splitting commissions on mortgage applications prepared
    between licensed and unlicensed mortgage consultants.
    Further, at least three people complained about both minimum
    wage and commission splitting. All of these other complaining
    employees were also in the Chicago office and none of them
    was fired.
    No. 13-1768                                                   5
    C. Plaintiffs’ Termination
    On Friday, October 8, 2010, Reid left the NACA office early
    to attend a Chicago Bulls game. According to Reid, he received
    permission from the office manager, Martinez, on the condition
    that he work the whole weekend. That weekend, NACA’s
    Chicago office was operating as a back-up call center for
    another NACA office that was hosting an event. However,
    when Reid came in to work on Saturday morning, October 9,
    Martinez told him that he was being suspended for leaving
    early the night before. Martinez denies that she gave Reid
    permission to leave, but at least one other witness corroborates
    Reid’s story, so—because we view the evidence in the light
    most favorable to Reid—we must assume that he had permis-
    sion to leave, but was suspended regardless.
    On Monday, October 11, Rachelle Pride, NACA’s National
    Real Estate Director, visited the Chicago office as part of a
    nationwide effort to train NACA-affiliated real estate agents.
    On that day, the office was closed for business and staffed only
    by the skeleton crew of Sears, Martinez, and another mortgage
    consultant, Mariola Jasinska.1 Martinez gave Pride a tour of the
    office. During the tour, Pride noticed a number of violations of
    NACA’s policies, including alcoholic beverages in Reid’s office
    and volumes of paper copies of documents with confidential
    information visible throughout the Chicago office, in violation
    of the paperless policy. Pride called Marks to get instructions.
    He told her to coordinate with Human Resources (“HR”) and
    then ask that Sears and Jasinska turn in their office keys and
    1
    That Monday was Columbus Day.
    6                                                    No. 13-1768
    leave the office for the remainder of the day. After talking to
    Christine Cannonier in HR, Pride met with Sears and Jasinska
    individually to explain the violation of the paperless policy,
    receive their keys, and ask them to leave, which they did. Pride
    explained to Jasinska that she was not fired at that time, but
    that she did need to leave for the day. Sears testified that Pride
    told him he was fired as soon as she saw the violations of the
    paperless policy, but Pride denies that. In any event, Sears
    received formal notice of his termination on October 14.
    Then, pursuant to Cannonier’s instructions, Pride photo-
    graphically documented the violations of the paperless policy.
    The photos revealed that every employee in the office but one
    was in violation of the policy. Marks and Cannonier asked
    Pride to stay in Chicago a while longer to interview the office’s
    customers. During those interviews, Pride discovered that
    applications assembled by Reid had not been timely forwarded
    and, as a result, all of the customers’ information had expired
    and would need to be redone. That delay was also a violation
    of NACA policy. Pride passed all this information along to
    Marks, who also spoke with Cannonier and Meadows.
    Through some of the conversations and conference calls, Marks
    was made aware that Sears’s client service was poor, though at
    the time of his deposition he could not recall from whom he
    had heard that.
    Faced with an entire office in violation of its paperless
    policy, NACA asserts that it decided to fire three people:
    Jasinska and plaintiffs Reid and Sears. In an early response to
    an interrogatory asking for the names of “all” people involved
    in making the decision to fire the plaintiffs, NACA listed only
    Cannonier, Meadows, and Pride. However, there is conflicting
    No. 13-1768                                                              7
    evidence concerning how and by whom the firing decision was
    made, with deposition testimony indicating that it was either
    just Bruce Marks or a group of managers. NACA later updated
    its interrogatory answer to include Marks among those
    involved in making the decision (consistent with the prior
    deposition testimony of Meadows, and Cannonier and the later
    testimony of Marks and Pride). NACA insists (and Marks
    testified) that, though Marks consulted with other managers,
    he alone made the final decision to fire plaintiffs. It is undis-
    puted that he was not aware of plaintiffs’ complaints. Nonethe-
    less, viewed in the light most favorable to the plaintiffs, in
    addition to Marks, at least Meadows, Cannonier, and Pride had
    a hand in making the decision and Cannonier and Meadows
    had knowledge of plaintiffs’ complaints. Sears and Reid
    received formal notice of their termination on October 14,
    2010.2
    NACA justifies its decision to fire Reid and Sears based on
    their violations of the paperless policy and on its belief that
    Reid had left work early for the Bulls game. Later in discovery,
    NACA explained that the reason Reid and Sears were
    fired—while other violators of the paperless policy were
    not—was that Reid and Sears had problems in addition to their
    violation of the paperless policy. These problems included the
    2
    Martinez was also later terminated, in part because of the violations of
    the paperless policy that occurred under her management of the Chicago
    office.
    8                                                      No. 13-1768
    alcohol in Reid’s office, his expired client files, and Marks’s
    perception that Sears’s customer service was poor.3
    After their termination, plaintiffs brought suit in Illinois
    state court alleging state law retaliation claims. NACA re-
    moved to federal court and subsequently moved for summary
    judgment. The district court granted NACA’s motion, conclud-
    ing the plaintiffs had not offered sufficient evidence for a jury
    to find in their favor regarding causation. Plaintiffs appeal,
    arguing that the district court failed to construe the record in
    the light most favorable to them and that both (1) the timing of
    their firing in relation to their complaints, and (2) the evolution
    of NACA’s interrogatory answers about the reasons for, and
    the decision-makers involved in, their termination create an
    inference that Reid and Sears were really fired for their
    protected complaints.
    II. Discussion
    We review the district court’s summary judgment ruling de
    novo. Abdullahi v. City of Madison, 
    423 F.3d 763
    , 769 (7th Cir.
    2005). Summary judgment is warranted if the evidence, when
    viewed in the light most favorable to the non-moving party,
    presents “no genuine issue as to any material fact” such that
    “the moving party is entitled to a judgment as a matter of law.”
    
    Id.
     (citing Fed. R. Civ. P. 56(c)). A “court may not assess the
    credibility of witnesses, choose between competing inferences
    or balance the relative weight of conflicting evidence; it must
    3
    Marks testified that Jasinska was also selected for firing based on
    an attendance problem in addition to her violations of the paperless
    policy.
    No. 13-1768                                                             9
    view all the evidence in the record in the light most favorable
    to the non-moving party and resolve all factual disputes in
    favor of the non-moving party.” 
    Id. at 773
    .
    To survive a motion for summary judgment on an Illinois
    retaliatory discharge claim, a plaintiff must have offered
    sufficient evidence for a jury to find that (1) the employer
    discharged the employee (2) in retaliation for the employee’s
    protected activities, and (3) that the discharge was in contra-
    vention of a clearly mandated public policy. Palmateer v. Int’l
    Harvester Co., 
    421 N.E.2d 876
    , 881 (Ill. 1981).
    Plaintiffs were discharged after they complained that
    NACA’s wage and hour practices and mortgage application
    practices violated Illinois and federal law, which the parties
    assume were protected complaints.4 Accordingly, the only
    issue before us is whether plaintiffs proffered sufficient
    evidence that their discharge was in retaliation for their
    complaints. Simply put, the question is whether the plaintiffs
    offered proof of causation. For the element of causation, “the
    ultimate issue to be decided is the employer’s motive in
    discharging the employee.” Hartlein v. Ill. Power Co., 
    601 N.E.2d 720
    , 730 (Ill. 1992).
    Retaliation claims under Illinois law differ from federal
    retaliation claims under the McDonnell Douglas framework,
    where a plaintiff can present a prima facie case and shift the
    4
    Specifically, the Illinois Minimum Wage Law (“IMWL”), 820 ILCS 105/1,
    et seq., the Illinois Residential Mortgage License Act (“IRMLA”), 205 ILCS
    635/1-1, et seq., and the Secure and Fair Enforcement for Mortgage
    Licensing Act (“SAFE” Act), 
    12 U.S.C. § 5101
    , et seq.
    10                                                         No. 13-1768
    burden to the defendant to provide a legitimate reason for a
    termination. Instead, Illinois law requires the plaintiff to offer
    affirmative evidence of causation to survive summary judg-
    ment. Gacek v. Am. Airlines, Inc., 
    614 F.3d 298
    , 300, 303 (7th Cir.
    2010). Such evidence need not (and often will not) be direct
    evidence of the employer’s motive, since an employer will
    generally know better than to explicitly reveal that a discharge
    is motivated by the employee’s protected complaints. Rather,
    the evidence will typically be circumstantial. That includes
    factual scenarios that give rise to a reasonable inference that
    the employer’s motive was retaliatory. See Hugo v. Tomaszewski,
    
    508 N.E.2d 1139
    , 1141 (Ill. App. Ct. 1987) (“A plaintiff in a
    [retaliatory discharge case] will often be required to rely
    heavily upon circumstantial evidence of the employer’s intent
    … .”). Ultimately, we look at the record as a whole to see
    whether a jury could reasonably infer that NACA’s motive for
    firing Reid and Sears was retaliation for their complaints. See,
    e.g., Zuccolo v. Hannah Marine Corp., 
    900 N.E.2d 353
    , 360 (Ill.
    App. Ct. 2008) (summarizing the pertinent circumstances of the
    whole record and concluding that “a rational trier of fact could
    find that [the employer] had a retaliatory motive”).5
    Preliminarily, plaintiffs argue that the district court failed
    to properly apply the summary judgment standard and draw
    certain inferences favorable to the plaintiffs from the evidence.
    5
    This method of proof correlates with the “direct method” in a federal
    retaliation claim, where the plaintiff has the burden to prove causation
    either by direct evidence or, as is more common, by a “convincing mosaic”
    of circumstantial evidence. See Coleman v. Donahoe, 
    667 F.3d 835
    , 860 (7th
    Cir. 2012) (explaining the use of circumstantial evidence in the direct
    method).
    No. 13-1768                                                   11
    Plaintiffs urge that, as we review de novo, we should draw two
    inferences: first, that only Meadows, Cannonier, and Pride
    (and not Marks) were involved in the decision to terminate the
    plaintiffs; and second, that “NACA’s alleged reasons for
    terminating” plaintiffs are “limited to” the reasons initially
    “alleged” (that both Reid and Sears violated the paperless
    policy and also that Reid left work early for the Bulls game).
    Plaintiffs base their first proposed inference on NACA’s
    omission of Marks’s name from its earliest interrogatory
    answer about those individuals involved in plaintiffs’ termina-
    tion. This initial omission is not a conclusive admission. The
    interrogatory question was updated after Cannonier and
    Meadows had consistently testified that Marks was involved
    in the termination decision, which Marks’s and Pride’s later
    testimony confirmed. Because every single witness with
    personal knowledge consistently testified that Marks was
    involved in the firing decision and the only contrary evidence
    is an omission from a now-amended interrogatory answer, a
    jury could not reasonably find that Marks was not involved.
    Anderson v. Liberty Lobby, Inc., 
    477 U.S. 242
    , 252 (1986) (“The
    mere existence of a scintilla of evidence in support of the
    plaintiff’s position will be insufficient; there must be evidence
    on which the jury could reasonably find for the plaintiff.”).
    Plaintiffs’ second proposed inference is better viewed as an
    argument that NACA’s later explanation of additional reasons
    for plaintiffs’ termination should be viewed as evidence of
    pretext (which could give rise to an inference of retaliatory
    intent); as such, we turn to the record to discern whether an
    12                                                            No. 13-1768
    inference of retaliatory intent is reasonable and address this
    argument in due course.6
    Plaintiffs make two main arguments in support of causa-
    tion from the circumstances of their termination. First, that the
    proximity in time of their termination to their complaints gives
    rise to a reasonable inference of retaliatory intent. Second,
    plaintiffs argue that NACA’s “‘moving target’ defense” of
    shifting reasons for their termination and shifting positions on
    who made the decision to fire them shows that the reasons are
    pretextual and also gives rise to a reasonable inference of
    retaliatory intent.
    A. Timing
    Plaintiffs argue that the fact that Sears had complained
    three days, and Reid complained eleven days, before they were
    fired gives rise to a reasonable inference of retaliatory animus.
    In support, they rely on our decision in Loudermilk v. Best Pallet
    Co., LLC, 
    636 F.3d 312
    , 315 (7th Cir. 2011). In Loudermilk, a
    worker tasked with tearing down pallets complained about
    racial discrimination when he (a black man) was tasked to do
    a job that was normally done by two men, and when his
    coworkers (Hispanic men) hurled racial epithets at him. 
    Id.
     at
    6
    The parties also discuss a doctrine called “mend the hold,” whereby
    insurance companies are required to stick to the first reasons they offer for
    denying coverage. There is no reason to extend such a doctrine to retaliation
    cases where the ultimate question is the employer’s intent and, as long as
    the new reasons are offered during discovery, the plaintiff has ample time
    to investigate and build an argument that they are pretextual. Besides,
    because the plaintiffs raise this argument for the first time on appeal, it is
    waived. Keene Corp. v. Int’l Fid. Ins. Co., 
    736 F.2d 388
    , 393 (7th Cir. 1984).
    No. 13-1768                                                    13
    313–14. His complaints spanned about one month. Towards
    the end of that month, he took pictures of the work that was
    done (with the intent of later proving the work required two
    men). Id. at 314. When management confronted him, he
    reiterated his complaints and was told to “Put it in writing.”
    He did so the next day and his manager “fired him on the
    spot.” Id. In Loudermilk, we described the timing analysis this
    way:
    Suspicious timing may be just that—
    suspicious—and a suspicion is not enough to get
    past a motion for summary judgment. Occasionally,
    however, an adverse action comes so close on the
    heels of a protected act that an inference of causation
    is sensible. Deciding when the inference is appropri-
    ate cannot be resolved by a legal rule; the answer
    depends on context, just as an evaluation of context
    is essential to determine whether an employer’s
    explanation is fishy enough to support an inference
    that the real reason must be discriminatory.
    Id. at 315 (citations omitted). We applied that analysis to the
    facts of Loudermilk and concluded that an inference of discrimi-
    natory intent was reasonable, so a jury should decide whether
    it was appropriate. Id. We had reached a similar result before
    in McClendon v. Ind. Sugars, Inc., 
    108 F.3d 789
    , 792 (7th Cir.
    1997), also cited by plaintiffs. There, amidst an escalating
    conflict where the employee accused the employer of discrimi-
    nation and the employer counter-accused the employee of
    insubordination, the employee filed a lawsuit and was fired
    three days later. 
    Id.
     at 792–93. Under the McDonnell Douglas
    framework, we concluded that the “sequence of events [was]
    14                                                   No. 13-1768
    sufficient” to reasonably infer retaliatory intent. 
    Id.
     at 796–97.
    Nonetheless, we granted summary judgment because the
    employee failed to raise any genuine issue about his em-
    ployer’s reasons for firing him (insubordination). 
    Id. at 799
    .
    An inference of retaliatory intent from the timing of Reid’s
    and Sears’s discharges is not reasonable because the evidence
    as a whole does not permit such an inference. In context, the
    “sequence of events” leading to plaintiffs’ termination was six
    months of occasional complaints. There is no evidence that
    plaintiffs’ complaints escalated; if anything their complaints
    became less serious—Reid had spoken to state and federal
    regulators months before he was fired, but leading up to his
    termination, he had only sent emails and made comments in
    person or over the phone. All of Sears’s complaints were just
    the occasional email or remark. Finally, plaintiffs’ termination
    was immediately preceded by an intervening event unrelated
    to their complaints—Pride, an executive unfamiliar with
    plaintiffs or their complaints, discovered pervasive violations
    of NACA’s paperless policy. Cf. Loudermilk, 
    636 F.3d at 314
    (decision to terminate made the moment plaintiff handed the
    employer his written complaint).
    Turning to the record as a whole, an inference of retaliatory
    intent becomes even more unreasonable. Almost everyone in
    the office, not just the plaintiffs, complained about the same
    issues—wages and commission-splitting—but the others were
    not fired. However, someone was fired simultaneously with
    Reid and Sears, Mariola Jasinska, but there is no specific
    evidence that she had made similar complaints (only the vague
    statements that “everyone complained”). Further, although
    Illinois retaliatory discharge law does not require an employer
    No. 13-1768                                                                15
    to proffer reasons for firing an employee, NACA has. NACA
    states it fired Reid for violating the paperless policy, letting
    client files expire, having alcohol in his office, and leaving
    work early for a Chicago Bulls game.7 NACA states that it fired
    Sears because of his violations of the paperless policy and
    because of Marks’s perception that his customer service was
    poor. The timing in this case does not give rise to a reasonable
    inference of retaliatory intent.
    B. “‘Moving Target’ Defense”
    In turn, plaintiffs argue that NACA’s defense of this case
    has involved shifting and inconsistent positions that, along
    with other evidence, point to pretext and retaliatory intent.
    First, plaintiffs argue that NACA’s reasons for firing them
    were pretextual because a violation of the paperless policy did
    not by itself merit termination. The other reasons—alcohol,
    expired documents, and poor customer service—were addi-
    tional excuses for the earlier decision to terminate. Every
    manager who testified thought that a violation of the paperless
    policy was sufficient grounds to fire an at-will employee. The
    only evidence that the plaintiffs cite to dispute that proposition
    is Marks’s testimony. Marks said that the plaintiffs were not
    fired merely for the paperless violation (though they could
    7
    Reid offers testimony that Martinez gave him permission to go to the
    game, and so we assume that is true. But he offers no evidence that the
    decision-makers—Cannonier, Marks, Meadows, and Pride—knew about
    that dispute, nor has Reid offered any other evidence that the group that
    decided to fire him did not genuinely believed those reasons were valid.
    Gacek, 
    614 F.3d at 303
     (an Illinois retaliatory discharge plaintiff “could not
    have prevailed merely by proving that the reasons given by the airline for
    firing him were unworthy of belief”).
    16                                                          No. 13-1768
    have been) but for that violation and the plaintiffs’ additional
    problems, because if everyone who had violated the policy had
    been fired, the Chicago office would have had only one
    employee left. Plaintiffs argue that this statement is evidence
    that NACA management did not really believe that violating
    the paperless policy alone merited termination. Plaintiffs
    further argue that, because the other reasons for their termina-
    tion were added later, that tends to indicate the reasons were
    pretextual.
    From day one, NACA has asserted that Reid and Sears
    were fired based on their violations of the paperless policy and
    Reid’s attendance issues, and all the managerial testimony
    corroborates this. When Marks was deposed on August 16,
    2012, he asserted that he was the final decision-maker, and
    again corroborated these reasons. However, he also stated that
    because so many people had violated the policy, he looked for
    additional reasons to justify terminating any one particular
    employee. Further, he testified that the alcohol that Pride had
    found in Reid’s office, Reid’s incomplete and expired client
    files, and Marks’s perception that Sears’s client service was
    poor influenced his decision to select Reid and Sears for
    termination.8 Pride’s testimony corroborated some of these
    problems, and her photographs confirmed the presence of
    alcohol in Reid’s office. Reid does not deny that he had bottles
    of alcohol in his office, but states that they were unopened and
    were just on display. But an employer’s reason need not be
    good, just genuinely believed to be true. Everroad v. Scott Truck
    8
    Plaintiffs offer no evidence against their managers’ assessments of their
    performance except their assertions that they performed satisfactorily.
    No. 13-1768                                                     17
    Sys., Inc., 
    604 F.3d 471
    , 478 n.2 (7th Cir. 2010) (“So long as they
    genuinely believed in the truth of their stated reason for the
    decision, that reason is not pretextual.”). Despite these addi-
    tional reasons, NACA’s interrogatory responses have always
    listed only the violation of the paperless policy and Reid’s
    leaving work early as the reasons for plaintiffs’ termination.
    Plaintiffs contend that this is enough for a jury to reasonably
    conclude that NACA did not really believe the reasons it gave
    for firing plaintiffs. In reliance, plaintiffs cite our decision in
    Hitchcock v. Angel Corps, Inc., 
    718 F.3d 733
     (7th Cir. 2013).
    In Hitchcock, we held that a jury could reasonably infer that
    proffered reasons for a termination were pretext because they
    were shifting and inconsistent. 
    Id.
     at 738 (citing Rudin v. Lincoln
    Land Cmty. Coll., 
    420 F.3d 712
    , 726 (7th Cir. 2005)). A couple of
    months after Hitchcock had discovered she was pregnant, she
    visited a patient at her home. 
    Id.
     at 734–35. Upon arriving, she
    found she was unable to access the patient because of the
    strange behavior of the patient’s son, and it was later deter-
    mined that the patient had been dead for a couple days. 
    Id. at 736
    . Nonetheless, her employer fired her and provided
    multiple reasons including: that she had assessed a dead
    patient; that she took actions that compromised that patient’s
    health and safety; that she would have compromised the health
    and safety of the patient (had she not been dead) by failing to
    do something because of the son’s intimidating behavior; and,
    finally, later in litigation, that she had performed a deficient
    assessment of the dead patient (without any specifics about
    how the assessment was deficient). 
    Id. at 738
    . Unsurprisingly,
    we held that a jury could reasonably find holding someone
    accountable for compromising the health of an already-dead
    18                                                     No. 13-1768
    patient was a pretextual reason, and the later inconsistent shifts
    were also indicative of pretext.
    But NACA’s reasons suffer from no such infirmities. From
    the moment of plaintiffs’ termination to this very day, NACA
    has consistently maintained that the main reason for plaintiffs’
    termination was their violation of the paperless policy. Every
    manager involved in the termination consistently gave the
    violation of the paperless policy as the main reason. Marks’s
    additional reasons are not inconsistent, and were not a shift
    from the main reason. He explained why some employees who
    violated the paperless policy were terminated and other were
    not. See Schuster v. Lucent Techs., Inc., 
    327 F.3d 569
    , 579 (7th Cir.
    2003) (holding that “an additional, not necessarily inconsistent
    reason for the employment decision, rather than an abrupt
    change in explanation” does not give rise to an inference that
    the reasons are pretextual). A jury might reasonably be
    suspicious if the people with additional problems who were
    fired were complainers and those who were retained were
    non-complainers, but that is not the case. Numerous other
    employees who complained and violated the policy were not
    fired while Jasinska was fired for violating the policy with no
    evidence of her having complained save the assertion that
    “everyone complained.” Plaintiffs’ manager, Norma Martinez,
    was also terminated afterwards, in part because of the perva-
    sive violations of the paperless policy.
    Second, plaintiffs argue that NACA’s shift respecting who
    the decision-makers were gives rise to an inference of mendac-
    ity, and therefore, retaliatory intent. We disagree. NACA’s in-
    house counsel answered the interrogatories with the informa-
    tion he had at the time about who was involved in the decision
    No. 13-1768                                                   19
    to fire plaintiffs. When every manager later testified that Marks
    was involved, NACA changed the interrogatory answer and
    Marks was deposed. He testified that, as CEO, he was the final
    authority on the firing decision. NACA changed its strategy to
    assert the same, no doubt pleased that the undisputed evidence
    showed that Marks had no knowledge of the plaintiffs’
    complaints. To account for this shift, we have viewed the
    evidence in the light most favorable to the plaintiffs and said
    that a jury could believe that Marks was not the sole decision-
    maker. But this shift in litigation strategy does not bear on the
    decision-makers’ intent; if the decision really was made by
    Pride, Cannonier, and Meadows, in addition to Marks, the fact
    that Marks later claimed full responsibility does not mean that
    it would be reasonable to infer that the decision-makers acted
    with a retaliatory intent when making the decision. See
    Schuster, 
    327 F.3d at 579
     (“the changing story as to who
    actually participated in the decision … is also insufficient to
    raise a question as to whether the … reasons given are merely
    pretextual”).
    In sum, though plaintiffs had made protected complaints
    shortly before their termination, the same complaints had been
    going on for some time and, if anything, had declined in
    gravity. NACA asserts that it fired the plaintiffs for various
    policy violations, which the undisputed evidence shows that
    the decision-makers genuinely believed. The reasons NACA
    offered, though they were later added to in order to explain
    why others were not terminated, were not shifting or inconsis-
    tent, and there was no suspicious pattern in the employees it
    chose to fire or retain. Viewing the evidence as a whole, we
    agree with the district court that an inference of retaliatory
    20                                                   No. 13-1768
    intent is not reasonable. Because there is also no direct evi-
    dence, plaintiffs have failed to create a genuine issue about the
    material fact of causation. Therefore, summary judgment for
    NACA was appropriate.
    III. Conclusion
    Plaintiffs alleging retaliatory discharge in Illinois are
    required to produce evidence sufficient for a jury to reasonably
    infer that they were terminated in retaliation for their protected
    complaints. Because plaintiffs have not done so, summary
    judgment in favor of NACA was appropriate. The judgment of
    the district court is AFFIRMED.