Sabrina Roppo v. Travelers Commercial Insurance , 869 F.3d 568 ( 2017 )


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  •                                In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________________
    No. 15-3171
    SABRINA ROPPO,
    individually and on behalf of others similarly situated,
    Plaintiff-Appellant,
    v.
    TRAVELERS COMMERCIAL INSURANCE CO., et al.,
    Defendants-Appellees.
    ____________________
    Appeal from the United States District Court for the
    Northern District of Illinois, Eastern Division.
    No. 1:13-cv-05569 — Edmond E. Chang, Judge.
    ____________________
    ARGUED SEPTEMBER 29, 2016 — DECIDED AUGUST 28, 2017
    ____________________
    Before WOOD, Chief Judge, and RIPPLE and WILLIAMS, Cir-
    cuit Judges.
    RIPPLE, Circuit Judge. This dispute arises out of representa-
    tion provided by Travelers Commercial Insurance Co. (“Trav-
    elers”) to one of its insureds, Jeffery Block, following a motor
    vehicle accident. During the course of that personal-injury
    suit, Travelers and the attorneys it retained for Block dis-
    closed only the limits of Block’s automobile liability policy;
    2                                                 No. 15-3171
    they did not disclose the existence of his additional umbrella
    policy. Ms. Roppo, the plaintiff in the underlying personal in-
    jury action, eventually learned of the umbrella policy and
    then settled the case.
    She brought this proposed class action in state court
    against Travelers. Basing the action on several state law
    claims, she challenged Travelers’s alleged practice of not dis-
    closing the existence of umbrella policies. Travelers removed
    the action to the district court. Ms. Roppo then filed a motion
    to remand, claiming that the district court lacked jurisdiction
    under the Class Action Fairness Act, 
    28 U.S.C. § 1332
    (d). The
    district court denied Ms. Roppo’s motion to remand, but al-
    lowed her to file a second amended complaint, which added
    Block’s defense attorney, Jason Hitchings, and his law firm,
    Maisel & Associates, as defendants. Ms. Roppo later filed a
    third amended complaint, adding an additional cause of ac-
    tion under the Racketeer Influenced and Corrupt Organiza-
    tions Act, 
    18 U.S.C. § 1962
    (c). The defendants then filed a mo-
    tion to dismiss under Federal Rule of Civil Procedure 12(b)(6).
    The district court granted this motion and dismissed with
    prejudice the complaint’s eleven counts.
    Ms. Roppo now renews her argument that federal juris-
    diction is lacking and therefore asks us to vacate the district
    court’s judgment. She also contends that, even if the district
    court had jurisdiction, we should reverse its judgment be-
    cause the third amended complaint sufficiently states claims
    of fraudulent misrepresentation, negligent misrepresenta-
    tion, and negligence under Illinois law, as well as violations
    of the Illinois Insurance Code and the Illinois Consumer
    Fraud and Deceptive Business Practices Act. We cannot agree
    No. 15-3171                                                   3
    with her submission and, for the reasons set forth in this opin-
    ion, we affirm the district court’s dismissal of Ms. Roppo’s
    third amended complaint.
    I
    BACKGROUND
    A.
    Ms. Roppo’s complaint recites that, on July 11, 2011, she
    suffered serious personal injuries in a motor vehicle accident
    with Jeffrey Block, a Travelers’s insured. At the time of the
    accident, Block carried two types of insurance with Travelers:
    an automobile liability policy with a policy limit of $500,000
    and a general umbrella policy with a policy limit of
    $1,000,000. The general umbrella policy would be triggered if
    Block’s primary automobile policy limits were exhausted.
    On August 9, 2011, Ms. Roppo’s attorney requested that a
    Travelers claims adjuster provide Block’s policy limits. On
    August 30, 2011, Travelers informed Ms. Roppo’s attorney
    that, on the date of the accident, Block had a $500,000 com-
    bined single limit for property damage and bodily injury lia-
    bility claims. Over a year later, in December 2012, Ms. Roppo
    underwent foot surgery to repair several bones that were bro-
    ken in the accident. She then filed the underlying personal in-
    jury action against Block in state court. According to the com-
    plaint, between December 21, 2012, and January 22, 2013,
    Travelers again represented to Ms. Roppo’s attorney that
    Block had only $500,000 of coverage available for the claim.
    4                                                         No. 15-3171
    In early 2013, as part of discovery in the underlying per-
    sonal injury suit, Ms. Roppo’s attorney again requested infor-
    mation regarding Block’s insurance policies. This request ex-
    plicitly included information regarding Block’s “umbrella or
    excess insurance coverage.” 1 Mr. Hitchings, representing
    Block in the personal injury suit, 2 disclosed only Block’s
    $500,000 automobile policy. According to the complaint,
    Ms. Roppo’s attorney had been “lied to in another case” about
    Travelers’s policy limits, and therefore continued to question
    whether Block also carried an umbrella policy. 3 Finally, on
    June 13, 2013, Mr. Hitchings disclosed the $1,000,000 umbrella
    policy. On May 9, 2014, Ms. Roppo settled her claim against
    Block for $750,000.
    B.
    1.
    One month after she learned of the existence of the um-
    brella policy, in July 2013, Ms. Roppo filed a putative class ac-
    tion in the Circuit Court of Cook County, Illinois, on behalf of
    “all Illinois persons who made a personal injury motor vehi-
    cle claim[] for accidents occurring after August 12, 1988 and
    had the Travelers Insurance Company[4] … misrepresent and
    1   R.63, ¶ 47 (emphasis removed).
    2The complaint asserts that Roanne Maisel, doing business as Maisel &
    Associates, supervised Mr. Hitchings.
    3   
    Id. ¶ 26
    .
    4 In its removal papers, Travelers explained that the named defendant in
    the new state court action does not exist: “The alleged tortfeasor’s auto
    No. 15-3171                                                            5
    conceal the actual policy limits of their insured’s facing claims
    from a third-party.” 5 In Count I, Ms. Roppo alleged that Trav-
    elers had engaged in fraudulent concealment: through both
    Travelers’s claim representative, Rachel Grace, and the attor-
    ney Travelers had retained on behalf of Block, Mr. Hitchings,
    Travelers had misrepresented and concealed the liability lim-
    its on Block’s vehicle. In Count II, Ms. Roppo alleged an im-
    plied private right of action under 215 ILCS 5/143.24b, which
    requires that an insured “disclose the dollar amount of liabil-
    ity coverage under the insured’s personal private passenger
    automobile liability insurance policy” when a specific request
    has been made. 6
    Travelers then removed the action to federal court under
    the Class Action Fairness Act (“CAFA”), 
    28 U.S.C. §§ 1332
    (d),
    1453(b). In its moving papers, Travelers argued that all of the
    requirements for removal under CAFA had been met:
    (1) Ms. Roppo had alleged a class size of “approximately 500
    persons,” far exceeding CAFA’s requirement of at least 100
    persons; 7 (2) there was the necessary diversity; and (3) based
    on the affidavit submitted by Gary G. Hafner, Travelers’s Di-
    rector of Underwriting, the amount in controversy ranged
    policy was issued by Travelers Commercial Insurance Company and the
    alleged tortfeasor’s personal liability umbrella policy was issued by The
    Travelers Indemnity Company of America.” R.1 at 1 n.1. The complaint
    later was amended to name the correct defendants. For ease of discussion,
    we refer to the defendants collectively as Travelers.
    5   R.1-2, ¶ 2.
    6   
    Id. ¶ 33
     (internal quotation marks omitted).
    7  See R.1 at 3 (internal quotation marks omitted) (citing 
    28 U.S.C. § 1332
    (d)(5)).
    6                                                                No. 15-3171
    from the CAFA minimum of $5 million, see 
    28 U.S.C. § 1332
    (d)(2), to $500,000,000, the total amount of the insureds’
    coverage that, allegedly, had been concealed by Travelers. 8
    One week later, Travelers moved to dismiss Ms. Roppo’s
    complaint in the district court for failure to state a claim for
    relief under Federal Rule of Civil Procedure 12(b)(6).
    In response, Ms. Roppo filed a motion for leave to file a
    first amended complaint and also moved to remand. The new
    five-count complaint alleged the following causes of action:
    (1) fraudulent concealment against both Travelers and its
    claims representative, Ms. Grace; (2) negligence against the
    insured, Block, for failing to answer accurately interrogatories
    related to the limits of his insurance policies; (3) negligence
    against Mr. Hitchings, for his part in responding to the same
    interrogatories; (4) negligence against Maisel & Associates,
    Mr. Hitchings’s law firm, for failing to train him; and (5) a vi-
    olation of 215 ILCS 5/143.24b against both Travelers and
    Ms. Grace. 9 In her motion to remand, Ms. Roppo asserted that
    the proposed new defendants all were citizens of Illinois
    “whose alleged conduct form[ed] a significant basis for the
    claims asserted.” 10 Therefore, the case fell within CAFA’s “lo-
    cal controversy” exception, 
    28 U.S.C. § 1332
    (d)(4)(A). 11 Trav-
    elers opposed both motions.
    8   See R.1-1 at 2–3.
    9   See R.15; R.15-1 at 19–30.
    10   R.17 at 2 (quoting 
    28 U.S.C. § 1332
    (d)(4)(A)(i)(II)(bb)).
    11   See 
    id. at 1
    .
    No. 15-3171                                                              7
    In her reply brief in support of her motion to remand,
    Ms. Roppo proposed a new basis for remanding the action:
    Travelers had failed to establish CAFA’s required amount in
    controversy, $5,000,000, and the minimum number of class
    members, 100. 12 She also urged that, even if the court had ju-
    risdiction, it should exercise its discretion to remand under 
    28 U.S.C. § 1332
    (d)(3) because at least one-third of the proposed
    class members were Illinois citizens, “Illinois has a distinct
    nexus with the class members, the alleged harm and the de-
    fendants,” and “the other requirements of … § 1332(d)(3)
    [we]re easily met.” 13
    Before the court could rule on the pending motions,
    Ms. Roppo moved for leave to file a second amended com-
    plaint. 14 Ms. Roppo’s proposed complaint consisted of eight
    counts: three counts of fraudulent concealment against Trav-
    elers, Maisel & Associates, and Mr. Hitchings (Counts I–III);
    negligence against Mr. Hitchings and Maisel & Associates
    (Counts IV–V); a violation of 215 ILCS 5/143.24b against Trav-
    elers (Count VI); and violations of the Illinois Consumer
    Fraud and Deceptive Business Practices Act (“ICFA”) against
    Travelers and Maisel & Associations (Counts VII–VIII).
    After more briefing, the district court ultimately granted
    Ms. Roppo’s motion for leave to file her second amended
    complaint, but denied the motion to remand. The court noted
    12   See R.26 at 4–6.
    13Id. at 10. Among the other requirements of 
    28 U.S.C. § 1332
    (d)(3) is that
    “the primary defendants are citizens of the State in which the action was
    originally filed.”
    14   See R.31.
    8                                                              No. 15-3171
    that Ms. Roppo “herself [had] describe[d] the size of the class
    to be ‘approximately 500 persons’”; because there was “no ba-
    sis in the record that the Plaintiff’s estimate was incorrect,”
    Travelers could rely on that representation in establishing the
    class-number requirement. 15 Regarding the amount in contro-
    versy, the district court found it compelling that “[e]ven if the
    alleged additional damages of each putative class member
    were as small as $10,000,” as Travelers had estimated, “then
    the aggregate damages for the putative class would neverthe-
    less exceed the requisite amount of $5 million (i.e., 500 x
    $10,000 = $5 million).” 16 Finally, the district court also con-
    cluded that the action did not fall within the local controversy
    exception because Mr. Hitchings and Maisel & Associates
    only defended Block in the suit against Ms. Roppo and were
    not “defendant[s] from whom significant relief [was]
    sought.” 17 For the same reasons, Mr. Hitchings and Maisel &
    Associates were not “primary” defendants with respect to the
    class as a whole:
    for the discretionary exception to apply at all, the “pri-
    mary” defendants must be the Illinois defendants. But
    … the record does not bear out that the local defend-
    ants—Hitchings and Maisel & Associates—are the
    “primary” defendants with regard to the class as a
    15   R.49 at 8.
    16 
    Id. at 10
     (alteration in original) (internal quotation marks omitted) (quot-
    ing R.39 at 4).
    17   
    Id. at 12
     (internal quotation marks omitted).
    No. 15-3171                                                          9
    whole … . … Travelers is the primary defendant. Trav-
    elers, however is a citizen of Connecticut. … The dis-
    cretionary exception has not been triggered.[18]
    2.
    Following the district court’s denial of her motion to re-
    mand, Ms. Roppo sought permission from this court, pursu-
    ant to 
    28 U.S.C. § 1453
    (c)(1), to file an interlocutory appeal
    challenging the district court’s denial of her motion. She
    claimed that the appeal, which focused on whether Travelers
    had established the requisite amount in controversy, was a
    matter of first impression and would help us develop a body
    of law interpreting CAFA. We denied the motion.
    3.
    After the denial of leave to appeal, Ms. Roppo sought per-
    mission from the district court to file a third amended com-
    plaint. The district court granted the motion. The third
    amended complaint included all eight counts set forth in the
    second amended complaint as well as a claim of “Bad Faith
    Insurance Practices” against Travelers (Count IX), a claim of
    negligent misrepresentation of the policy limits against Trav-
    elers (Count X), and a civil action under the Racketeer Influ-
    ence and Corrupt Organizations Act (“RICO”), 
    18 U.S.C. § 1962
    (c), against Travelers (Count XI). 19
    18   
    Id. at 14
     (internal citation omitted).
    19In the third amended complaint filed with the court, Ms. Roppo does
    not address any claims against “Maisel & Associates,” as she had in her
    10                                                           No. 15-3171
    The defendants again moved to dismiss the complaint un-
    der Rule 12(b)(6); the district court granted the motion. In ex-
    plaining its decision, the court noted several deficiencies in
    Ms. Roppo’s allegations. It noted, first of all, that the com-
    plaint lacked the necessary allegations of reliance for her
    fraud and negligent misrepresentation claims (Counts I–III,
    X). The complaint also failed to allege that Mr. Hitchings or
    any member of his firm owed Ms. Roppo a duty of care
    (Counts IV–V). The court could discern no violation of 215
    ILCS 5/143.24b because Travelers had made the only disclo-
    sure required by the statute—the “amount of liability cover-
    age under the insured’s personal private passenger automo-
    bile liability insurance policy” (Count VI). 20 The court further
    determined that the claims under ICFA (Counts VII–VIII)
    failed in the absence of any allegation of “consumer nexus.”21
    The claim under the Illinois Insurance Code, 215 ILCS 5/155
    (Count IX), also failed because the statute did not provide
    penalties to third parties. Finally, turning to the RICO allega-
    tion, the court determined that Ms. Roppo had not only failed
    to plead adequately a RICO enterprise—a failing she con-
    ceded—but also had failed to plead with particularity the un-
    derlying predicate acts of fraud (Count XI).
    Ms. Roppo moved for reconsideration. The motion was
    denied, and Ms. Roppo timely appealed.
    motion for leave; instead, pursuant to the district court’s order, the rele-
    vant counts were brought against Roanne Maisel doing business as Maisel
    & Associates. See R.62.
    20   R.78 at 18.
    21   
    Id. at 21
    .
    No. 15-3171                                                    11
    II
    DISCUSSION
    A.
    In this appeal, Ms. Roppo first maintains that the district
    court lacked jurisdiction over this action because the statutory
    requirements of CAFA were not met. We review questions of
    subject matter jurisdiction, including the denial of a motion to
    remand, de novo. Schur v. L.A. Weight Loss Ctrs., Inc., 
    577 F.3d 752
    , 758 (7th Cir. 2009).
    1.
    Congress enacted CAFA in 2005 “to facilitate adjudication
    of certain class actions in federal court.” Dart v. Cherokee Basin
    Operating Co., LLC v. Owens, 
    135 S. Ct. 547
    , 554 (2014). To meet
    these objectives, CAFA expands jurisdiction for diversity
    class actions by creating federal subject matter jurisdiction if:
    (1) a class has 100 or more class members; (2) at least one class
    member is diverse from at least one defendant (“minimal di-
    versity”); and (3) there is more than $5 million, exclusive of
    interest and costs, in controversy in the aggregate. 
    28 U.S.C. § 1332
    (d); Hart v. FedEx Ground Package Sys., 
    457 F.3d 675
    , 677
    (7th Cir. 2006). Consistent with this purpose, CAFA also loos-
    ens removal requirements: any defendant, including in-state
    defendants, can remove; a defendant can remove even if all
    12                                                               No. 15-3171
    defendants do not consent; and there is no one-year limit on
    the timing of removal. 
    28 U.S.C. § 1453
    (b). 22
    CAFA does not alter the burden of establishing the district
    court’s jurisdiction. As in removal in non-CAFA diversity ac-
    tions, the party asserting federal jurisdiction under CAFA
    must establish that the requirements of § 1332(d) are satisfied.
    Hart, 457 F.3d at 679. 23 To meet this burden, a defendant seek-
    ing to remove to federal court must file in the district court a
    notice of removal “containing a short and plain statement of
    the grounds for removal.” 
    28 U.S.C. § 1446
    (a). “By design,
    § 1446(a) tracks the general pleading requirement stated in
    22 Ms. Roppo argues that the removal statute ought to be construed nar-
    rowly and that “there is a strong presumption in favor of remand.” Ap-
    pellant’s Br. 13 (quoting Fuller v. BNSF Ry. Co., 
    472 F. Supp. 2d 1088
    , 1091
    (S.D. Ill. 2007)). Although the Supreme Court has left open the possibility
    of such a presumption “in mine-run diversity cases,” that presumption
    does not operate with respect to CAFA removal: “It suffices to point out
    that no antiremoval presumption attends cases invoking CAFA, which
    Congress enacted to facilitate adjudication of certain class actions in fed-
    eral court.” Dart Cherokee Basin Operating Co., LLC v. Owens, 
    135 S. Ct. 547
    ,
    554 (2014).
    23 All of our sister circuits that have addressed this issue have reached the
    same conclusion. See Wurtz v. Rawlings Co., LLC, 
    761 F.3d 232
    , 239 (2d Cir.
    2014); Hood ex rel. Mississippi v. JP Morgan Chase & Co., 
    737 F.3d 78
    , 85 (5th
    Cir. 2013); Erie Ins. Exch. v. Erie Indem. Co., 
    722 F.3d 154
    , 158 (3d Cir. 2013);
    Kuxhausen v. BMW Fin. Servs. NA LLC, 
    707 F.3d 1136
    , 1141 (9th Cir. 2013);
    Westerfeld v. Indep. Processing, LLC, 
    621 F.3d 819
    , 822–23 (8th Cir. 2010);
    Pretka v. Kolter City Plaza II, Inc., 
    608 F.3d 744
    , 752 (11th Cir. 2010); Amoche
    v. Guarantee Trust Life Ins. Co., 
    556 F.3d 41
    , 48 (1st Cir. 2009); Strawn v.
    AT&T Mobility LLC, 
    530 F.3d 293
    , 296–98 (4th Cir. 2008); Smith v. Nation-
    wide Prop. & Cas. Ins. Co., 
    505 F.3d 401
    , 404–05 (6th Cir. 2007).
    No. 15-3171                                                                13
    Rule 8(a) of the Federal Rules of Civil Procedure.” Dart Cher-
    okee Basin Operating Co., 
    135 S. Ct. at 553
    . As the Supreme
    Court explained in Dart Cherokee Basin Operating Co., “Con-
    gress, by borrowing the familiar ‘short and plain statement’
    standard from Rule 8(a), intended to ‘simplify the ‘pleading’
    requirements for removal’ and to clarify that courts should
    ‘apply the same liberal rules [to removal allegations] that are
    applied to other matters of pleading.’” 
    Id.
     (alteration in origi-
    nal) (quoting H.R. Rep. No. 100-889, p. 71 (1988)). Just as we
    generally accept the plaintiff’s good-faith allegations of the
    amount in controversy to establish diversity jurisdiction, 24
    “when a defendant seeks federal-court adjudication, the de-
    fendant’s amount-in-controversy allegation should be ac-
    cepted when not contested by the plaintiff or questioned by
    the court.” 
    Id.
    If, however, the plaintiff challenges the defendant’s
    amount in controversy allegation, 
    28 U.S.C. § 1446
    (c)(2)(B) in-
    structs that removal is proper “if the district court finds, by
    the preponderance of the evidence, that the amount in contro-
    versy exceeds” the jurisdictional threshold. 
    Id.
     (internal quo-
    tation marks omitted) (quoting 
    28 U.S.C. § 1446
    (c)(2)(B)). The
    Supreme Court has instructed that, “[i]n such a case, both
    sides submit proof and the court decides … whether the
    amount-in-controversy requirement has been satisfied.” 
    Id. at 554
    .
    24 Mt. Healthy City Sch. Dist. Bd. of Educ. v. Doyle, 
    429 U.S. 274
    , 276 (1977)
    (“‘[T]he sum claimed by the plaintiff controls if the claim is apparently
    made in good faith.’” (alteration in original) (quoting St. Paul Mercury In-
    dem. Co. v. Red Cab Co., 
    303 U.S. 283
    , 288–89 (1938))).
    14                                                              No. 15-3171
    “We have acknowledged the difficulty a defendant faces
    when the plaintiffs, who control the allegations of the com-
    plaint, do not want to be in federal court and provide little
    information about the value of their claims.” Blomberg v. Serv.
    Corp. Int’l, 
    639 F.3d 761
    , 763 (7th Cir. 2011). A removing party
    therefore only must establish the amount in controversy by a
    good faith estimate that is “plausible and adequately sup-
    ported by the evidence.” 
    Id.
     “The party seeking removal does
    not need to establish what damages the plaintiff will recover,
    but only how much is in controversy between the parties.” 
    Id.
    (emphasis added). “A removing defendant need not ‘confess
    liability in order to show that the controversy exceeds the
    threshold.’” Spivey v. Vertrue, Inc., 
    528 F.3d 982
    , 986 (7th Cir.
    2008) (quoting Brill v. Countrywide Home Loans, Inc., 
    427 F.3d 446
    , 449 (7th Cir. 2005)). If the removing party is able to meet
    this burden, then remand is appropriate only if the plaintiff
    can establish the claim is for less than the requisite amount to
    a “legal certainty.” Meridian Sec. Ins. Co. v. Sadowski, 
    441 F.3d 536
    , 541 (7th Cir. 2006). 25
    Our cases set forth several ways that the defendant may
    meet this burden:
    25 See also St. Paul Mercury Indem. Co., 
    303 U.S. at
    288–89 (“The rule gov-
    erning dismissal for want of jurisdiction in cases brought in the federal
    court is that, unless the law gives a different rule, the sum claimed by the
    plaintiff controls[] if the claim is apparently made in good faith. It must
    appear to a legal certainty that the claim is really for less than the jurisdic-
    tional amount to justify dismissal.”); Back Doctors Ltd. v. Metro. Prop. & Cas.
    Ins. Co., 
    637 F.3d 827
    , 830 (7th Cir. 2011) (“[T]he estimate of the dispute’s
    stakes advanced by the proponent of federal jurisdiction controls unless a
    recovery that large is legally impossible.”); Amoche, 
    556 F.3d at 43
     (“[T]he
    removing defendant must show a reasonable probability that the amount
    in controversy exceeds $5 million.”).
    No. 15-3171                                                                15
    by calculation from the complaint’s allegations (as in
    Brill); by reference to the plaintiff’s informal estimates
    or settlement demands (as in Rising-Moore [v. Red Roof
    Inns, Inc., 
    435 F.3d 813
     (7th Cir. 2006)]); or by introduc-
    ing evidence, in the form of affidavits from the defend-
    ant’s employees or experts, about how much it would
    cost to satisfy the plaintiff’s demands (see Rubel v. Pfizer
    Inc., 
    361 F.3d 1016
     (7th Cir. 2004)).
    
    Id.
     at 541–42. This list, however, “is not exclusive; any given
    proponent of federal jurisdiction may find a better way to es-
    tablish what the controversy between the parties amounts to,
    and this demonstration may be made from either side’s view-
    point (what a judgment would be worth to the plaintiff, or
    what compliance with an injunction would cost the defend-
    ant).” Id. at 542.
    With these general principles in mind, we turn to an ex-
    amination of the case before us.
    2.
    Our evaluation of the amount in controversy begins with
    the allegations of the complaint that was removed to federal
    court. 26 First, Ms. Roppo “estimated that the size of the class
    26 See Spivey v. Vertrue, Inc., 
    528 F.3d 982
    , 985 (7th Cir. 2008) (considering
    allegations in the complaint that the unauthorized charges were “common
    to all Class Members” and “that making unauthorized charges is a stand-
    ard practice” in determining amount in controversy); Andrews v. E.I. Du
    Pont de Nemours & Co., 
    447 F.3d 510
    , 515 (7th Cir. 2006) (looking to allega-
    tions in the complaint concerning the severity of plaintiff’s injuries to de-
    termine whether the amount in controversy had been met); see also McPhail
    v. Deere & Co., 
    529 F.3d 947
    , 955 (10th Cir. 2008) (“[T]he defendant may
    16                                                        No. 15-3171
    consists of approximately 500 persons and is so numerous
    that joinder of all its members before this Court is impractica-
    ble.” 27 The proposed class encompassed “all Illinois persons
    who made a personal injury motor vehicle claim[] for acci-
    dents occurring after August 12, 1998 and had the Travelers
    Insurance Company misrepresent and conceal the actual pol-
    icy limits of tortfeasor by not disclosing the excess or umbrella
    policy.” 28 The complaint further alleged that it was “an ac-
    cepted practice of this insurance carrier” to engage in such
    misrepresentations. 29
    With respect to damages, the complaint set forth two types
    of damages that members of the proposed class have suffered.
    First were those that Ms. Roppo incurred. According to the
    complaint, “the insurance company would have produced
    settlement sums at an earlier time had the insurance compa-
    nies initially honestly disclosed all applicable coverage and
    policy limits”; 30 in other words, Ms. Roppo was deprived of
    the time value of the increased settlement amount. The com-
    plaint further alleged, however, that these damages paled in
    comparison to the second kind of damages—an actual de-
    crease in settlement amount due to the misinformation about
    policy limits. The complaint explained that the “[c]lass mem-
    bers with the greatest damages would be Plaintiffs[,] who,”
    rely on an estimate of the potential damages from the allegations in the
    complaint.”).
    27   R.1-2, ¶ 22.
    28   Id. ¶ 2.
    29   Id.
    30   Id. ¶ 36.
    No. 15-3171                                                     17
    unlike Ms. Roppo, “settled their case for false policy limits
    which were substantially less than the Plaintiffs’ actual dam-
    ages.” 31 The complaint further stated that, “in a personal in-
    jury case, there are only three issues that matter: (1) whose
    fault was the injury; (2) what are the damages; and (3) what
    are the policy limits of the insurance coverage.” 32 “Both sides
    know that, realistically, the Plaintiff is extremely unlikely to
    ever recover more than the policy limits”; 33 in other words,
    policy limits are the de facto cap on damages. Whereas
    Ms. Roppo “caught the fraud in time to minimize [her] dam-
    ages,” that was not the case with other members of the pro-
    spective class: “There may[]be thousands of other injured par-
    ties that were seriously harmed by the insurance companies’
    fraud and still are unaware that they have been victimized.” 34
    In addition to these “compensatory damages,” the complaint
    sought “punitive damages[ and] attorneys’ fees.” 35
    Along with the complaint, Travelers attached to its re-
    moval notice the affidavit of its underwriting director, who
    attested to other relevant facts:
    6. As a precondition for issuing an umbrella pol-
    icy, Travelers Indemnity Company of America re-
    quires policyholders in Illinois to have an underlying
    auto liability policy with specified minimum coverage
    amounts. From 1988 to present, the required minimum
    31   Id. ¶ 2.
    32   Id. ¶ 4.
    33   Id. ¶ 5.
    34   Id. ¶ 19.
    35   Id. at 22.
    18                                                    No. 15-3171
    coverage amounts for underlying auto liability policies
    have been either a combined single limit of at least
    $300,000 (or a split of $250,000/$500,000/$50,000) or a
    combined single limit of at least $500,000 (or a split
    limit of $500,000/$500,000/$100,000).
    7. From 1988 to the present, the minimum limit of
    liability available under a personal umbrella policy in
    Illinois has been $1 million, with a maximum limit of
    liability of either $5 million or $10 million.[36]
    Travelers used this information as the basis for two calcu-
    lations which, in its view, establishes the requisite amount in
    controversy. First, Travelers seized on Ms. Roppo’s allegation
    that the members of the class received a “‘substantially’ lower
    settlement amount” because they were unaware of the um-
    brella policy. 37 It then stated that, “[e]ven if the alleged addi-
    tional damages of each putative class member were as small
    as $10,000, then the aggregate damages for the putative class
    would nevertheless exceed the requisite amount of $5 million
    (i.e., 500 x $10,000 = $5 million).” 38 Second, Travelers calcu-
    lated damages based on the increased policy limits provided
    by the umbrella policies: “If each of the approximately 500 pu-
    tative class members sought to recover the full value of an
    umbrella policy, the aggregate damages for the putative class
    would total over $500 million (i.e., 500 x $1 million minimum
    umbrella limit = $500 million).” 39
    36   R.1-1 at 3.
    37   R.1 at 5.
    38   Id.
    39   Id.
    No. 15-3171                                                    19
    3.
    Ms. Roppo submits that Travelers has failed to meet its
    burden with respect to both the number of plaintiffs as well
    as the amount in controversy. She first maintains that the
    number (500) that she employs in her complaint was simply
    an estimate and that it is incumbent upon Travelers to estab-
    lish that at least 100 individuals fall within this class. We can-
    not accept this view.
    Travelers may rely on the estimate of the class number set
    forth in the complaint. Illinois Supreme Court Rule 137(a) re-
    quires counsel to sign pleadings filed in state court, and that
    signature certifies “that[,] to the best of [counsel’s]
    knowledge, information, and belief formed after reasonable
    inquiry[,] it is well grounded in fact.” Travelers should be able
    to take counsel at his word. Although it is true that the com-
    plaint states that “discovery will be required to determine
    how many members there are in the class,” the complaint also
    says that the 500 estimate is conservative. 40 The complaint al-
    leges that the class could include plaintiffs whose injuries date
    back to 1988. 41 Additionally, it notes that “[t]here may[]be
    thousands of other injured parties.” 42 Given these representa-
    tions, and the underlying duty of counsel in making them, we
    believe that Travelers may rely on them.
    With respect to the amount in controversy, Ms. Roppo
    maintains that “the underlying policy limits do not establish
    40   R.1-2, ¶ 22.
    41   Id.
    42   Id. ¶ 19.
    20                                                        No. 15-3171
    the amount of damages to any members of the class. One
    simply cannot tell from policy limits the amount of damages
    suffered by a class member.” 43 Instead, she believes that the
    district court should have required Travelers to establish how
    many of its insureds’ cases “involved the fraudulent conceal-
    ment of the umbrella policy from the claimant” and to aggre-
    gate the damages attendant to those claims. 44
    Ms. Roppo’s arguments are untenable, given her allega-
    tions in the complaint. The complaint emphasizes the im-
    portance of policy limits in determining settlement values:
    they represent the maximum recovery that an injured party
    likely will receive. 45 Given that, over the relevant time period,
    Travelers’s minimum available umbrella coverage was
    $1,000,000, injured parties who made claims against Travel-
    ers’s insureds during that time would have had a minimum
    of an additional $1,000,000 in potential recovery. If there were
    even five members of the proposed class to whom the policy
    limits were not revealed, the amount in controversy under
    CAFA would be met based just on compensatory damages.
    However, Ms. Roppo also seeks punitive damages, which fac-
    tor into the amount-in-controversy calculation, see, e.g., Back
    Doctors Ltd. v. Metro. Prop. & Cas. Ins. Co., 
    637 F.3d 827
    , 831
    (7th Cir. 2011). Given that courts in Illinois have affirmed jury
    awards for fraud with multipliers higher than five, see Keeling
    43   Appellant’s Br. 18.
    44   Id. at 19.
    45 In Ms. Roppo’s own case, the revelation of the umbrella policy in-
    creased the settlement amount $250,000 above the automobile policy limit.
    See R.63, ¶ 52.
    No. 15-3171                                                                  21
    v. Esurance Ins. Co., 
    660 F.3d 273
    , 275 (7th Cir. 2011), a single
    class member with compensatory damages of $1 million
    could be awarded as much as $5 million in punitive dam-
    ages. 46 Moreover, according to the complaint, “there may[]be
    thousands” of individuals that fall into this category, 47 be-
    cause it was “an accepted practice of this insurance carrier” to
    engage in such misrepresentations concerning umbrella pol-
    icy limits, as far back as 1988. 48
    Indeed, we see little difference between the present case
    and Spivey. There, the plaintiff purported to represent indi-
    viduals “who d[id] business with Vertrue, a marketer that of-
    fers discounts to customers who use its services.” Spivey, 
    528 F.3d at 983
    . The plaintiff alleged that “Vertrue ‘systematically’
    submit[ted] unauthorized charges.” 
    Id.
     Vertrue sought re-
    moval under CAFA, and with respect to amount in contro-
    versy, it came forth with evidence that “its billings, for 4 of
    the 22 programs in Illinois alone, c[a]me to almost $7 million.”
    
    Id. at 985
    . Despite this evidence, the district court remanded
    because “Vertrue did not concede that more than $5 million
    in charges was unauthorized.” 
    Id.
     On appeal, we reversed and
    explained that “the statute does not make federal jurisdiction
    depend on how much the plaintiff is sure to recover. The
    question is what amount is ‘in controversy.’” 
    Id.
     We observed
    that “[t]he complaint alleges that Spivey’s credit card was
    46 See also Hunt v. DaVita, Inc., 
    680 F.3d 775
    , 777 (7th Cir. 2012) (considering
    punitive damages in the amount-in-controversy calculation and describ-
    ing a “punitive-to-compensatory damages ratio of two or three to one” as
    “modest”).
    47   R.1-2, ¶ 19.
    48   Id. ¶ 2.
    22                                                 No. 15-3171
    charged without authorization and that Vertrue’s practices
    are ‘common to all Class Members.’ The complaint also al-
    leges that making unauthorized charges is a standard practice
    at Vertrue.” Id. “Spivey’s allegations,” we therefore con-
    cluded, “put into ‘controversy’ the propriety of all of Ver-
    true’s charges, and the complaint demands refunds for all un-
    authorized charges.” Id. at 985–86. To hold otherwise would
    have required Vertrue to “‘confess liability in order to show
    that the controversy exceeds the threshold’”—something the
    statute did not require the defendant to do. Id. at 986 (quoting
    Brill, 
    427 F.3d at 449
    ).
    Here, Ms. Roppo alleged that it was “an accepted practice”
    over almost thirty years to engage in misrepresentations con-
    cerning the existence of umbrella coverage. 49 Moreover, she
    alleged that these policy limits represented the de facto max-
    imum recovery injured individuals could receive on their
    claims. Travelers came forward with undisputed evidence
    that those additional policy amounts were at least $1,000,000
    per insured. Based on these allegations and evidence, “a fact-
    finder might conceivably lawfully award” in excess of $5 mil-
    lion dollars. Hammond v. Stamps.com, Inc., 
    844 F.3d 909
    , 912
    (10th Cir. 2016) (emphasis in original).
    B.
    Ms. Roppo added two additional defendants in her sec-
    ond amended complaint: Mr. Hitchings, Block’s defense at-
    torney in the underlying personal injury action, and his em-
    ployer, Ms. Maisel, doing business as Maisel & Associates.
    49   
    Id.
    No. 15-3171                                                     23
    Ms. Roppo contends that the addition of these defendants
    triggered one or both of CAFA’s “local controversy” excep-
    tions, 
    28 U.S.C. §§ 1332
    (d)(3) (discretionary) and (d)(4) (man-
    datory), and therefore the district court either lacked jurisdic-
    tion or should have declined jurisdiction over the proposed
    class action.
    Although CAFA “substantially” expands “federal court
    jurisdiction over class actions,” Hart, 457 F.3d at 681, a district
    court must decline to exercise jurisdiction over a class action
    in which:
    (I) greater than two-thirds of the members of
    all proposed plaintiff classes in the aggregate
    are citizens of the State in which the action was
    originally filed;
    (II) at least 1 defendant is a defendant—
    (aa) from whom significant relief is
    sought by members of the plaintiff
    class;
    (bb) whose alleged conduct forms a
    significant basis for the claims asserted
    by the proposed plaintiff class; and
    (cc) who is a citizen of the State in
    which the action was originally filed;
    and
    (III) principal injuries resulting from the al-
    leged conduct or any related conduct of each de-
    fendant were incurred in the State in which the
    action was originally filed; and
    24                                                            No. 15-3171
    (ii) during the 3-year period preceding the filing of
    that class action, no other class action has been filed as-
    serting the same or similar factual allegations against
    any of the defendants on behalf of the same or other
    persons[.]
    
    28 U.S.C. § 1332
    (d)(4)(A). The “local controversy” exception
    is narrow, and the legislative history of CAFA reveals “a
    strong preference that interstate class actions should be heard
    in a federal court if properly removed.” Hart, 457 F.3d at 681
    (internal quotation marks omitted). 50 Plaintiffs seeking to re-
    mand under the “local controversy” exception bear the bur-
    den of establishing, by a preponderance of the evidence, that
    one of the CAFA exceptions applies and that the federal court
    either should or must remand the action to the state court. See
    id. at 676.
    1.
    Even if we assume that greater than two-thirds of the pro-
    posed class’s members are citizens of Illinois (the state in
    which the action originally was filed), Ms. Roppo still cannot
    meet the requirements of § 1332(d)(4)(A)(i)(II). For the local
    controversy exception to apply, Ms. Roppo must establish
    that at least one of the Illinois defendants “is a defendant …
    from whom significant relief is sought by members of the
    plaintiff class,” and “whose alleged conduct forms a signifi-
    cant basis for the claims asserted by the proposed plaintiff
    50 See also Evans v. Walter Indus., Inc., 
    449 F.3d 1159
    , 1163 (11th Cir. 2006)
    (explaining that the local controversy exception is narrow and “all
    doubts” should be “resolved ‘in favor of exercising [federal] jurisdiction
    over the case’”).
    No. 15-3171                                                                  25
    class.” 
    Id.
     “[T]he significant basis provision requires at least
    one local defendant whose alleged conduct forms a signifi-
    cant basis for all the claims asserted in the action.” Kaufman v.
    Allstate N.J. Ins. Co., 
    561 F.3d 144
    , 155 (3d Cir. 2009) (emphasis
    added). 51
    Neither Mr. Hitchings nor Ms. Maisel “is a defendant
    from whom significant relief is sought.” Indeed, according to
    the complaint, Travelers “instructed” Mr. Hitchings and
    Maisel & Associates not to disclose umbrella and excess poli-
    cies of their insureds. 52 These allegations highlight that the
    gravamen of this action is directed at Travelers, a citizen of
    Connecticut, not its attorneys. At no point does Ms. Roppo
    deny that, if she prevails, Travelers will face the brunt of lia-
    bility.
    Moreover, Ms. Roppo has not asserted that Mr. Hitchings
    or Ms. Maisel (doing business as Maisel & Associates) has in-
    jured a significant portion of the class. Although it is clear
    51 See also Opelousas Gen. Hosp. Auth. v. Fairpay Solutions, Inc., 
    655 F.3d 358
    ,
    362 (5th Cir. 2011) (concluding that the local controversy exception did not
    apply when the plaintiff failed to show that the local defendant’s conduct
    affected “all or a significant portion of the putative class”); Evans, 
    449 F.3d at 1167
     (refusing to apply the “local controversy” exception when the
    plaintiff did not show that “a significant number or percentage of putative
    class members” had claims against the local defendants); S. Rep. 109-14,
    at 40 (2005) (“[T]he local defendant must be a primary focus of the plain-
    tiffs’ claims—not just a peripheral defendant. The defendant must be a
    target from whom significant relief is sought by the class (as opposed to
    just a subset of the class membership) … .”).
    52 R.56 at 21 (¶¶ 52, 53); R.63 at 25 (¶¶ 64, 65). Ms. Roppo’s second and
    third amended complaints begin each new count at the same paragraph
    number. As a result, we have included cross-references to page and para-
    graph numbers where necessary throughout the opinion.
    26                                                   No. 15-3171
    from the complaint that Mr. Hitchings defended Block in
    Ms. Roppo’s personal injury action, the complaint does not
    provide any basis to conclude that these defendants made
    similar misrepresentations to a significant portion of the
    plaintiff class.
    2.
    Alternatively, Ms. Roppo asserts that the district court
    should have declined to exercise jurisdiction under 
    28 U.S.C. § 1332
    (d)(3). This discretionary exception provides that a dis-
    trict court “may, in the interests of justice … , decline to exer-
    cise jurisdiction” over a class action when “the primary de-
    fendants are citizens of the State in which the action was orig-
    inally filed” and “greater than one-third but less than two-
    thirds” of the class members “are citizens of the State in which
    the action was originally filed.” 
    28 U.S.C. § 1332
    (d)(3).
    We cannot accept Ms. Roppo’s contention that this excep-
    tion is applicable to her proposed class. In order for the dis-
    cretionary exception to apply, the “primary” defendants must
    be the Illinois defendants—here, Mr. Hitchings and
    Ms. Maisel. Neither the second amended complaint nor the
    third amended complaint allege that these are the primary de-
    fendants; rather, as previously discussed, the gravamen of the
    complaint suggests that Travelers is the primary defendant.
    Because Travelers is a citizen of Connecticut, the district court
    correctly concluded that this action is not a “local contro-
    versy” and therefore that it should not decline to exercise ju-
    risdiction over the action.
    No. 15-3171                                                               27
    C.
    Travelers submits that, even if the district court did not
    have jurisdiction under CAFA, Ms. Roppo’s RICO count pro-
    vided an alternative basis for federal jurisdiction. 53 Ms. Roppo
    53  Following the district court’s denial of her motion to remand,
    Ms. Roppo sought review pursuant to 
    28 U.S.C. § 1453
    (c)(1), which we de-
    nied. See supra at 9. She maintains that she interpreted our denial of leave
    to appeal as “strongly suggesting” that the district court “got it right” in
    determining that it had jurisdiction under CAFA. Appellant’s Br. 11 (in-
    ternal quotation marks omitted) (quoting Dart Cherokee Basin Operating
    Co., 
    135 S. Ct. at 556
    ). “In practical effect,” she continues, our “denial of
    review established the law not simply for this case but for future CAFA
    removals sought by defendants.” 
    Id.
     (internal quotation marks omitted)
    (quoting Dart Cherokee Basin Operating Co., 
    135 S. Ct. at 556
    ). She further
    notes that, in Dart Cherokee, the Supreme Court determined that the Tenth
    Circuit had abused its discretion in denying the petition for review. Alt-
    hough she does not state so explicitly, Ms. Roppo apparently believes that
    our denial of review, like that of the Tenth Circuit in Dart Cherokee, was an
    abuse of discretion. She continues that, had we not lulled her into believ-
    ing that jurisdiction was secure under CAFA, she never would have in-
    cluded a RICO claim and thus there would be no alternative basis for fed-
    eral subject matter jurisdiction.
    Ms. Roppo’s premise is faulty: her situation and the facts of Dart Cher-
    okee are readily distinguishable. In Dart Cherokee, the district court denied
    removal on the basis that the defendant had failed to proffer evidence of
    the amount in controversy with the notice of removal. The district court
    had read Tenth Circuit precedent as holding “that reference to factual al-
    legations or evidence outside of the petition and notice of removal is not
    permitted to determine the amount in controversy.” Dart Cherokee Basin
    Operating Co., 
    135 S. Ct. at 552
     (internal quotation marks omitted). Conse-
    quently, when the defendant submitted detailed calculations as to the
    amount in controversy after the notice of removal, the district court re-
    fused to consider them and ordered a remand. The Tenth Circuit then de-
    nied review of the remand order. The Supreme Court observed that “[i]n
    practical effect, the Court of Appeals’ denial of review established the law
    28                                                            No. 15-3171
    maintains, however, that Travelers cannot now assert that her
    RICO claim provides a basis for jurisdiction because it previ-
    ously took the position that it was “so insubstantial, implau-
    sible, foreclosed by prior decisions of this Court, or otherwise
    not simply for this case, but for future CAFA removals sought by defend-
    ants in the Tenth Circuit” because “any diligent attorney … would submit
    to the evidentiary burden rather than take a chance on remand to state
    court.” 
    Id. at 556
     (internal quotation marks omitted). Ms. Roppo’s petition
    for leave to appeal the district court’s denial of her motion to remand,
    however, did not raise the question of a pleading standard that, in the ab-
    sence of immediate review, may not make its way back to the appellate
    court.
    Indeed, the issues presented by Ms. Roppo’s petition for leave to ap-
    peal were unique to her and could have been raised and reviewed in due
    course. In her petition, Ms. Roppo claimed that the district court had erred
    in concluding (1) that Travelers had met its burden of establishing the
    amount in controversy and (2) that she was not entitled to limited discov-
    ery on the issue of the involvement of Maisel & Associates. See Roppo v.
    The Travelers Cos., No. 14-8018, App. R.1-1. When we previously have
    granted leave to appeal under 
    28 U.S.C. § 1453
    (c)(1), we have done so in
    cases involving novel or unsettled questions of law. See, e.g, Bullard v. Bur-
    lington N. Santa Fe Ry. Co., 
    535 F.3d 759
    , 761 (7th Cir. 2008) (“We grant this
    petition, because the legal issue is novel. It has not been addressed in this
    or any other circuit.”). Ms. Roppo’s appeal did not involve such a ques-
    tion.
    In sum, neither Dart Cherokee nor our own case law required us to re-
    view immediately the district court’s denial of Ms. Roppo’s motion to re-
    mand. Additionally, our denial of review did not lull Ms. Roppo into any
    false belief concerning the merits of Travelers’s CAFA allegations.
    No. 15-3171                                                                29
    completely devoid of merit as not to involve a federal contro-
    versy.” 54 Having prevailed on that argument below, she con-
    tinues, Travelers now cannot reverse course.
    We have reviewed Travelers’s submissions to the district
    court. Although it vigorously argued that Ms. Roppo had not
    pleaded a proper RICO claim, it never made the argument
    that the flimsiness of Ms. Roppo’s allegations deprived the
    court of jurisdiction. 55 Indeed, it would have been an odd ar-
    gument for Travelers to make given that the district court al-
    ready had determined that it had subject matter jurisdiction
    under CAFA.
    At oral argument, however, we articulated the concern
    that, in the absence of CAFA jurisdiction, Ms. Roppo’s RICO
    allegations were so lacking in substance as to deprive the dis-
    trict court of subject matter jurisdiction. We therefore re-
    quested that the parties address through supplemental brief-
    ing the issue whether Ms. Roppo’s RICO claim met the re-
    quirement of substantiality. See Bell v. Hood, 
    327 U.S. 678
    , 681–
    54 Appellant’s Br. 28 (internal quotation marks omitted) (quoting Steel Co.
    v. Citizens for a Better Env’t, 
    523 U.S. 83
    , 89 (1998)).
    55 In its Reply in Support of Defendants’ Motion to Dismiss, Travelers did
    argue that the district court should not grant Ms. Roppo an opportunity
    “to file a Fourth Amended Complaint on grounds of undue delay and fu-
    tility.” R.76 at 11. It submitted that Ms. Roppo had not shown the court
    how she could cure the deficiencies in her complaint by way of amend-
    ment. The fact that it believed that Ms. Roppo could not state a viable
    claim for relief under RICO, however, is not a concession that her claim
    falls into that category of “extraordinary” cases where the federal claim is
    so “obviously[] or plainly insubstantial or frivolous” as to deprive the fed-
    eral court of jurisdiction. See Ricketts v. Midwest Nat’l Bank, 
    874 F.2d 1177
    ,
    1182 (7th Cir. 1989) (internal quotation marks omitted).
    30                                                    No. 15-3171
    82 (1946). Having considered their arguments, we now con-
    clude that, although the district court correctly dismissed
    Ms. Roppo’s RICO claim, her allegations nevertheless are suf-
    ficient to support, and supply an independent basis for, fed-
    eral jurisdiction.
    1.
    “The Supreme Court has repeatedly held that ‘federal
    courts are without power to entertain claims otherwise within
    their jurisdiction if they are so attenuated and unsubstantial
    as to be absolutely devoid of merit.’” Gammon v. GC Servs. Ltd.
    P’ship, 
    27 F.3d 1254
    , 1256 (7th Cir. 1994) (quoting Hagans v.
    Lavine, 
    415 U.S. 528
    , 536 (1974)). This “substantiality doctrine”
    requires that a district court “conduct an initial review of the
    face of the complaint to determine whether the merits are suf-
    ficiently substantial to engage the subject matter jurisdiction
    of the court.” 
    Id.
     (citing Ricketts v. Midwest Nat’l Bank, 
    874 F.2d 1177
    , 1180–82 (7th Cir. 1989)).
    “Through its choice of language, … the Court has … made
    clear that only the most extreme cases will fail the jurisdic-
    tional test of substantiality.” LaSalle Nat’l Trust, N.A. v. ECM
    Motor Co., 
    76 F.3d 140
    , 143 (7th Cir. 1996). “A claim must be
    ‘wholly insubstantial,’ or ‘obviously frivolous,’ ‘plainly un-
    substantial,’ or ‘no longer open to discussion,’ to merit dis-
    missal under the substantiality doctrine.” Gammon, 
    27 F.3d at
    1256 (citing Hagans, 
    415 U.S. at 537
    ). “Although similar to the
    standard for dismissal for failure to state a claim upon which
    relief can be granted under [Federal Rule of Civil Procedure]
    12(b)(6), the standard for dismissal for want of subject matter
    No. 15-3171                                                                31
    jurisdiction is considerably more rigorous.” 
    Id.
     “A claim is in-
    substantial only if ‘its unsoundness so clearly results from the
    previous decisions of this court as to foreclose the subject and
    leave no room for the inference that the questions sought to
    be raised can be the subject of controversy.’” Hagans, 
    415 U.S. at 538
     (quoting Ex parte Poresky, 
    290 U.S. 30
    , 32 (1933)). If the
    district court concludes that the claim, in fact, is “wholly in-
    substantial and frivolous,” it must dismiss the complaint for
    lack of subject matter jurisdiction. Bell, 
    327 U.S. at
    682–83.
    “Absent such frivolity, ‘the failure to state a proper cause of
    action calls for a judgment on the merits and not for a dismis-
    sal for want of jurisdiction.’” Shapiro v. McManus, 
    136 S. Ct. 450
    , 456 (2015) (quoting Bell, 
    327 U.S. at 682
    )).
    2.
    We do not believe that Ms. Roppo’s RICO claim falls
    within this narrow category of “most extreme cases.” LaSalle
    Nat’l Trust, 
    76 F.3d at 143
    . Although pleaded deficiently, es-
    pecially when evaluated against the heightened pleading re-
    quirements of Federal Rule of Civil Procedure 9(b), 56
    Ms. Roppo’s RICO allegations are not so wholly without legal
    foundation as to fail the test for substantiality.
    56Allegations of fraud in a RICO complaint are subject to the heightened
    pleading requirements of Federal Rule of Civil Procedure 9(b). Goren v.
    New Vision Int’l, Inc., 
    156 F.3d 721
    , 726 (7th Cir. 1988). “[A] RICO plaintiff
    ‘must, at a minimum, describe the predicate acts [of fraud] with some
    specificity and state the time, place, and content of the alleged communi-
    cations perpetrating the fraud.’” 
    Id.
     (alteration in original).
    32                                                  No. 15-3171
    Ms. Roppo alleges a civil violation of 
    18 U.S.C. § 1962
    (c),
    which states: “(c) It shall be unlawful for any person em-
    ployed by or associated with any enterprise engaged in, or the
    activities of which affect, interstate or foreign commerce, to
    conduct or participate, directly or indirectly, in the conduct of
    such enterprise’s affairs through a pattern of racketeering ac-
    tivity or collection of unlawful debt.” Section 1964 of Title 18
    further limits the population of civil RICO plaintiffs to per-
    sons who have been “injured in [their] business or property
    by reason of a violation of section 1962.” 
    18 U.S.C. § 1964
    (c).
    Thus, to allege a violation of § 1962(c), Ms. Roppo must show
    “(1) conduct (2) of an enterprise (3) through a pattern (4) of
    racketeering activity.” Vicom, Inc. v. Harbridge Merch. Servs.,
    Inc., 
    20 F.3d 771
    , 778 (7th Cir. 1994) (internal quotation marks
    omitted) (quoting Sedima, S.P.R.L. v. Imrex Co., Inc., 
    473 U.S. 479
    , 496 (1985)). Additionally, to have standing, Ms. Roppo
    must allege that she “has been injured in h[er] business or
    property by the conduct constituting the violation.” Sedima,
    S.P.R.L., 
    473 U.S. at 496
    .
    a.
    Initially, therefore, Ms. Roppo must “identify a ‘person’—
    i.e., the defendant—that is distinct from the RICO enterprise.”
    United Food & Commercial Workers Unions & Employers Midwest
    Health Benefits Fund v. Walgreen Co., 
    719 F.3d 849
    , 853 (7th Cir.
    2013) (citing Cedric Kushner Promotions, Ltd. v. King, 
    533 U.S. 158
    , 161 (2001)). Before the district court, Travelers argued
    that Ms. Roppo had not alleged an enterprise separate from
    No. 15-3171                                                                 33
    Travelers itself. 57 Ms. Roppo maintained that Travelers and
    Maisel & Associates together constituted the “enterprise.” 58
    She admitted, however, that she had not set forth this rela-
    tionship sufficiently and sought permission to file a fourth
    amended complaint to add those allegations. 59
    Although Ms. Roppo fails to connect the legal dots be-
    tween Travelers and its outside counsel, the possibility that
    those players, together, could form a RICO enterprise is not
    without support in case law. One of our sister circuits has rec-
    ognized that a corporation and its outside counsel can consti-
    tute an enterprise under RICO. See Living Designs, Inc. v. E.I.
    Dupont de Nemours & Co., 
    431 F.3d 353
    , 362 (9th Cir. 2005) (ob-
    serving that “[j]ust as a corporate officer can be a person dis-
    tinct from the corporate enterprise, DuPont is separate from
    its legal defense team” and holding, therefore, that “the dis-
    trict court erred in concluding that Plaintiffs failed to allege a
    distinct RICO enterprise”). Moreover, the Supreme Court re-
    cently clarified what is required to show an “association-in-
    fact” enterprise: “a purpose, relationships among those asso-
    ciated with the enterprise, and longevity sufficient to permit
    these associates to pursue the enterprise’s purpose.” Boyle v.
    57   See R.69 at 23–24.
    58   See R.74 at 33 (internal quotation marks omitted).
    59 See 
    id.
     On appeal, Ms. Roppo does not contend that the district court
    abused its discretion in denying her the opportunity to file a fourth
    amended complaint, see, e.g., Mulvania v. Sheriff of Rock Island Cty., 
    850 F.3d 849
    , 854 (7th Cir. 2017) (“We review for abuse of discretion the district
    court’s denial of Mulvania’s motion to amend her complaint.”), petition for
    cert. filed, -- U.S.L.W. ---- (U.S. Aug. 16, 2017) (No. 17-245), nor would such
    an argument be persuasive.
    34                                                            No. 15-3171
    United States, 
    556 U.S. 938
    , 946 (2012). Nothing in these re-
    quirements forecloses a RICO enterprise comprised of a cor-
    poration and its outside counsel. 60 We cannot conclude, there-
    fore, that Ms. Roppo’s allegations of a RICO enterprise, alt-
    hough lacking in detail, are wholly insubstantial or frivolous.
    b.
    Turning to the remaining RICO elements, “to satisfy the
    ‘conduct’ element, … a plaintiff must allege that the defend-
    ant ‘participated in the operation or management of the enter-
    prise itself,’ and that the defendant played ‘some part in di-
    recting the enterprise’s affairs.’” Goren v. New Vision Int’l, Inc.,
    
    156 F.3d 721
    , 727 (7th Cir. 1998) (quoting Reves v. Ernst &
    Young, 
    507 U.S. 170
    , 179 (1993)). Additionally, the conduct
    cannot be an isolated incident. A pattern of racketeering ac-
    tivity consists of at least two violations of a specified list of
    criminal laws. See Goren, 
    156 F.3d at 728
    . Ms. Roppo alleges
    wire and mail fraud, which require (1) “the defendant’s par-
    60 Fitzgerald v. Chrysler Corp., 
    116 F.3d 225
     (7th Cir. 1997), also does not
    foreclose this possibility. In Fitzgerald, we held that the “‘Chrysler family’
    consisting of subsidiaries of the Chrysler Corporation engaged in various
    facets of production, financing, and marketing of Chrysler automobiles,
    plus Chrysler’s dealers, plus trusts controlled by Chrysler” was not suffi-
    ciently distinct from the Chrysler Corporation, the named defendant, to
    be recognized as a RICO enterprise. 
    Id. at 226
    . Here, however, there is no
    apparent corporate relationship between Travelers and Maisel & Associ-
    ates; rather they are distinct legal entities. See George v. Urban Settlement
    Servs., 
    833 F.3d 1242
    , 1249–50 (10th Cir. 2016) (distinguishing Fitzgerald on
    the ground that it involved related corporate entities, but the plaintiffs’
    proposed RICO enterprise involved “two separate legal entities”).
    No. 15-3171                                                     35
    ticipation in a scheme to defraud”; (2) “defendant’s commis-
    sion of the act with intent to defraud”; and (3) the use of
    wires—or mail—“in furtherance of the fraudulent scheme.”
    Bible v. United Student Aid Funds, Inc., 
    799 F.3d 633
    , 657 (7th
    Cir. 2015) (internal quotation marks omitted). These viola-
    tions must “exhibit ‘continuity plus relationship.’ … Related
    predicate acts have ‘the same or similar purposes, results, par-
    ticipants, victims, or methods of commission, or otherwise are
    interrelated by distinguishing characteristics and are not iso-
    lated events.’” Empress Casino Joliet Corp. v. Balmoral Racing
    Club, Inc., 
    831 F.3d 815
    , 828 (7th Cir. 2016) (quoting H.J. Inc. v.
    Northwestern Bell Tel. Co., 
    492 U.S. 229
    , 239, 240 (1989)).
    In her amended complaint, Ms. Roppo alleges that “there
    is a widespread practice within the Travelers Companies …
    of not disclosing excess and umbrella policies,” 61 that Travel-
    ers is incentivized not to disclose policy limits, and that it may
    have instructed its outside counsel to misrepresent, or not dis-
    close, the existence of excess or umbrella policies. 62 Addition-
    ally, she avers that Travelers intentionally misrepresented, or
    failed to reveal when under a legal obligation to do so, rele-
    vant policy limits of its insureds. It did so through written
    communications sent by its attorneys to counsel for injured
    parties and through oral communication over the telephone. 63
    And it did so with the intent of inducing injured parties to
    61   R.63 ¶ 32 (emphasis in original).
    62   Id. at 25 (¶¶ 64–65).
    63   See id. at 23–26 (¶¶ 54–71), 63 (¶ 58).
    36                                                       No. 15-3171
    rely on these statements and settle their claims for less than
    they would if the actual coverage limits were revealed. 64
    In general terms, Ms. Roppo’s complaint speaks to the el-
    ements of a RICO cause of action by alleging that Travelers
    was a key player in a fraudulent scheme to communicate false
    policy limits to injured parties, through both interstate wires
    and the mail, in order to reduce its payouts under its policies.
    Her complaint may not be sufficiently specific to meet the
    heightened pleading requirements of Rule 9(b), see Goren, 
    156 F.3d at 729
     (setting forth the detailed pleading requirements
    for a RICO claim based on predicate acts of wire fraud), as
    Ms. Roppo readily acknowledges. 65 Nevertheless, her allega-
    tions of conduct and racketeering activity are neither wholly
    insubstantial nor legally unsound.
    c.
    Finally, to obtain relief under RICO, indeed to have stand-
    ing to pursue a RICO cause of action, a plaintiff must allege
    that she has been injured in her “business or property by rea-
    son of” the RICO violation. 
    18 U.S.C. § 1964
    (c). We have ex-
    plained that “[t]he terms ‘business or property’ are … words
    of limitation which preclude recovery for personal injuries
    and the pecuniary losses incurred therefrom.” Doe v. Roe, 
    958 F.2d 763
    , 767 (7th Cir. 1992). Thus, “a civil RICO action cannot
    be premised solely upon personal or emotional injuries.” 
    Id.
    64   Id. at 24 (¶ 62).
    65See R.74 at 33 (“Travelers’ other challenges to Count XI are acknowl-
    edged … .”).
    No. 15-3171                                                                37
    In her RICO count, Ms. Roppo requests damages for
    “[e]motional distress” as well as “[a]ggravation and incon-
    venience.” 66 These clearly are not available under § 1964(c)
    and will not support standing to pursue a RICO claim. Nev-
    ertheless, Ms. Roppo also alleges that, because of Travelers’s
    misrepresentations, there was a delay in settling her claim. 67
    Consequently, she lost the time value of her settlement over
    the months that Travelers (allegedly) was perpetrating the
    fraud. See Habitat Educ. Ctr. v. U.S. Forest Serv., 
    607 F.3d 453
    ,
    457 (7th Cir. 2010) (recognizing that a party had “incurred a
    loss” of the time value of $10,000). 68 Thus, she has alleged an
    injury to property resulting from the alleged RICO violation.
    In sum, although, in some respects, Ms. Roppo’s RICO al-
    legations do not satisfy the heightened pleading requirement
    of Rule 9(b), hers is not among “the extreme cases” in which
    the federal claim is so “obviously frivolous” that it cannot
    support our exercise of jurisdiction. Ms. Roppo’s RICO claim,
    therefore, provides an alternative basis for our exercise of ju-
    risdiction over her complaint.
    66   R.63 at 63–64 (¶ 60) (internal quotation marks omitted).
    67   See id. at 64 (¶ 60).
    68 See also Medcom Holding Co. v. Baxter Travenol Labs., Inc., 
    200 F.3d 518
    ,
    519–20 (7th Cir. 1999) (“‘Compensation deferred is compensation reduced
    by the time value of money.’” (quoting In re Milwaukee Cheese Wis., Inc.,
    
    112 F.3d 845
    , 849 (7th Cir. 1997)); Soo Line R.R. Co. v. Escanaba & Lake Supe-
    rior R.R. Co., 
    840 F.2d 546
    , 552–53 (7th Cir. 1988) (explaining that the time
    value of money requires compensation because, during the delay in com-
    pensation, one party “has the benefit of the other’s purse”). This loss may
    have been taken into account in Ms. Roppo’s settlement of her personal
    injury claim. However, the settlement agreement is not part of the record.
    38                                                     No. 15-3171
    D.
    Having determined that the district court had jurisdiction,
    we now turn to whether the district court erred in dismissing
    Ms. Roppo’s third amended complaint. We review de novo a
    district court’s decision to dismiss for failure to state a claim
    under Federal Rule of Civil Procedure 12(b)(6). Abcarian v.
    McDonald, 
    617 F.3d 931
    , 933 (7th Cir. 2010). We “accept as true
    all factual allegations in the amended complaint and draw all
    permissible inferences in [the plaintiff]’s favor.” Bible, 799
    F.3d at 639. A complaint will survive a motion to dismiss for
    failure to state a claim if it “contain[s] sufficient factual matter,
    accepted as true, to ‘state a claim to relief that is plausible on
    its face.’” Ashcroft v. Iqbal, 
    556 U.S. 662
    , 678 (2009) (quoting Bell
    Atl. Corp. v. Twombly, 
    550 U.S. 544
    , 570 (2007)). However, “[a]
    plaintiff can plead herself out of court by alleging facts that
    show she has no legal claim.” Shott v. Katz, 
    829 F.3d 494
    , 497
    (7th Cir. 2016).
    1.
    Ms. Roppo first asserts that the district court erred in dis-
    missing her fraud and negligent misrepresentation claims.
    Counts I, II, and III of Ms. Roppo’s third amended complaint
    allege that Travelers and its attorneys fraudulently misrepre-
    sented Block’s policy limits. In the alternative, Count X asserts
    that Travelers negligently misrepresented the policy limits.
    Both parties agree that, under Illinois law, reliance is an ele-
    ment of both fraudulent and negligent misrepresentation. See
    Extra Equipamentos E Exportacao Ltda. v. Case Corp., 
    541 F.3d 719
    , 722–23 (7th Cir. 2008) (“A claim of fraud requires proof
    that the victim of the fraud relied on the representations that
    No. 15-3171                                                                  39
    he contends are fraudulent.” (citing HPI Health Care Servs.,
    Inc. v. Mt. Vernon Hosp., Inc., 
    545 N.E.2d 672
    , 681 (Ill. 1989));
    Tricontinental Indus., Ltd. v. PricewaterhouseCoopers, LLP, 
    475 F.3d 824
    , 833–34 (7th Cir. 2007) (“[T]o state a claim for negli-
    gent misrepresentation under Illinois law, a party must allege
    … ‘reliance on the truth of the [false] statement’” (quoting
    First Midwest Bank, N.A. v. Stewart Title Guar. Co., 
    843 N.E.2d 327
    , 334–35 (Ill. 2006))). Without reliance, a plaintiff “cannot
    have been hurt by the fraud.” Extra Equipamentos, 
    541 F.3d at 723
    .
    As a result, Ms. Roppo’s complaint must allege facts
    which suggest that she plausibly relied on defendants’ al-
    leged misrepresentation. See Iqbal, 
    556 U.S. at 678
    . The defend-
    ants maintain that Ms. Roppo has pleaded herself out of court
    because the complaint states that Ms. Roppo’s attorney “re-
    peatedly expressed uncertainty” about the lack of an umbrella
    policy. 69 According to Travelers, this statement suggests that
    Ms. Roppo did not rely on the misrepresentations regarding
    the policy limits because her attorney did not believe them.
    We agree. A plaintiff must believe the alleged misrepre-
    sentation to be true in order to state reliance. See Smith v.
    Duffey, 
    576 F.3d 336
    , 339 (7th Cir. 2009). 70 Even under Rule 8’s
    69   R.63, ¶ 49.
    70 See also Schmidt v. Landfield, 
    169 N.E.2d 229
    , 231–32 (Ill. 1960) (“In all
    cases where it is sought to hold one liable for false representations, the
    question necessarily arises whether … the plaintiff had a right to rely upon
    them. In determining this question, the representations must be viewed in
    the light of all the facts of which the plaintiff had actual notice, and also of
    such as he might have availed himself by the exercise of ordinary pru-
    dence.” (internal quotation marks omitted)).
    40                                                              No. 15-3171
    more relaxed pleading standard (which only applies to
    Ms. Roppo’s negligent misrepresentation claim), 71 the allega-
    tions in the third amended complaint do not pass muster. In-
    deed, the third amended complaint makes clear that neither
    Ms. Roppo nor her attorney believed Travelers’s and
    Mr. Hitchings’s representations regarding Block’s policy lim-
    its: the complaint alleges that Ms. Roppo’s attorney was so
    “uncertain[]” about the represented policy limits that he con-
    tinued to push Travelers and its employees to disclose the
    possibility of an umbrella policy. 72 Accordingly, we conclude
    that Ms. Roppo has pleaded herself out of court with respect
    to her fraudulent and negligent misrepresentation claims.
    2.
    Regarding her negligence claims against Mr. Hitchings
    (Count IV) and his employer, Ms. Maisel, doing business as
    Maisel & Associates (Count V), Ms. Roppo contends that the
    district court erred in determining that they did not owe
    Ms. Roppo a duty of care. According to Ms. Roppo, both
    Mr. Hitchings and his employer owed her a duty of care be-
    cause she was entitled to the protections of Block’s automo-
    71 See Tricontinental Indus., Ltd. v. PricewaterhouseCoopers, LLP, 
    475 F.3d 824
    ,
    833 (7th Cir. 2007) (applying Illinois law and holding that a claim for neg-
    ligent misrepresentation “is not governed by the heightened pleading
    standard of Rule 9(b)” (emphasis in original)). Federal Rule of Civil Pro-
    cedure 9(b) requires that claims of fraudulent misrepresentation be
    pleaded with particularity. See Extra Equipamentos E Exportacao Ltda. v.
    Case Corp., 
    541 F.3d 719
    , 723–24 (7th Cir. 2008).
    72   R.63, ¶ 49.
    No. 15-3171                                                   41
    bile liability policy and therefore was a beneficiary of a cog-
    nizable relationship under Illinois law between a plaintiff and
    a defendant’s attorney. In short, she believes that a defense
    attorney’s duty as an officer of the court translates into a duty
    to Ms. Roppo to use reasonable care in answering her discov-
    ery inquiries.
    In Illinois, an attorney generally owes a duty of care only
    to his client and not to third parties. Kopka v. Kamensky & Ru-
    benstein, 
    821 N.E.2d 719
    , 723 (Ill. App. Ct. 2004). This general
    rule is meant to protect the attorney-client relationship: “Since
    an attorney ‘must represent his client with zeal and undi-
    vided loyalty in adversarial matters,’ he cannot have fiduci-
    ary responsibilities to third parties which may interfere with
    this duty to his client and leave him vulnerable to liability.”
    Schechter v. Blank, 
    627 N.E.2d 106
    , 109 (Ill. App. Ct. 1993)
    (quoting Gold v. Vasileff, 
    513 N.E.2d 446
    , 448 (Ill. App. Ct.
    1987)). A “narrow exception,” however, extends an attorney’s
    duty of care to third parties when the attorney was “hired by
    the client specifically for the purpose of benefitting that third
    party.” Kopka, 
    821 N.E.2d at 723
    . For this exception to apply
    in adversarial proceedings, “there must be a clear indication
    that the representation by the attorney is intended to directly
    confer a benefit upon the third party.” Pelham v. Griesheimer,
    
    440 N.E.2d 96
    , 100 (Ill. 1982).
    Pelham is a good illustration of just how narrow this excep-
    tion is. In Pelham, the defendant had been retained to repre-
    sent Loretta Ray in a divorce action against her husband,
    George. The plaintiffs in the action were the Rays’ children,
    all of whom were minors at the time of the divorce. The nego-
    tiated divorce decree required George to maintain all four of
    42                                                    No. 15-3171
    his children as the primary beneficiaries of a $10,000 life in-
    surance policy. Later, however, George remarried and named
    his second wife as the beneficiary, and she received the pro-
    ceeds after his death. The children then sued Loretta’s lawyer
    claiming that, given this provision, they were intended to
    benefit directly from his services. The court disagreed:
    Applying the “intent to directly benefit” test to the
    facts alleged in the complaint, it is clear that the plain-
    tiffs herein are not in the nature of direct third-party
    beneficiaries. The attorney was hired primarily for the
    purpose of obtaining a divorce, property settlement,
    and custody of the minor children for Loretta Ray, not
    to represent her children’s interest. The plaintiffs
    herein are, at best, only incidental beneficiaries in this
    situation. That George Ray name the children as bene-
    ficiaries of the policy cannot be described as the pri-
    mary reason that Loretta Ray retained the defendant to
    be her attorney.
    
    Id.
     at 100–01.
    Applying the “intent to directly benefit” test to the facts
    alleged in the third amended complaint, it is clear that
    Ms. Roppo is not a direct third-party beneficiary. Ms. Roppo
    asserts that she was injured by Mr. Hitchings’s negligence
    during his representation of Block in the underlying personal
    injury action. In that context, Mr. Hitchings’s primary duty
    was to protect the interests of his client, Block, against the
    claims asserted by Ms. Roppo. Although Ms. Roppo certainly
    may have benefitted from part of Mr. Hitchings’s representa-
    tion of Block, in the same way that the Ray children may have
    benefitted from the divorce lawyer’s representation of their
    mother, Ms. Roppo was not a direct third-party beneficiary of
    No. 15-3171                                                            43
    Mr. Hitchings’s relationship with Block. Mr. Hitchings’s ser-
    vices were not secured for her benefit. Moreover, we agree
    with the district court’s concern that “[e]xpanding an attor-
    ney’s duty of care to adversaries on the basis of discovery vi-
    olations would swallow the ‘narrow’ intent-to-directly-bene-
    fit exception.” 73 Also, as the district court noted, such an ex-
    pansion could undermine the attorney-client relationship. See
    
    id. at 101
     (“We refuse to create such a wide range of potential
    conflicts by imposing such duties upon an attorney in favor
    of a nonclient, unless the intent to benefit the third party is
    clearly evident.”); Schechter, 
    627 N.E.2d at 109
     (“Public policy
    requires that an attorney, when acting in his professional ca-
    pacity, be free to advise his client without fear of personal li-
    ability to third persons … .” (emphasis removed) (internal
    quotation marks omitted)).
    In Ms. Roppo’s negligence claim against Ms. Maisel, indi-
    vidually, and against Maisel & Associates, Ms. Roppo asserts
    that Ms. Maisel, and by extension her law firm, failed to train
    or supervise Mr. Hitchings. Under Illinois law, Ms. Roppo
    “must prove that the employer’s breach—not simply the em-
    ployee’s malfeasance—was a proximate cause of the plain-
    tiff’s injury.” Vancura v. Katris, 
    939 N.E.2d 328
    , 343 (Ill. 2010).
    But Ms. Roppo also must demonstrate that Mr. Hitchings’s
    employer owed her a duty of care. 
    Id. at 347
     (holding that an
    employer’s duty to train or supervise “is best analyzed under
    principles generally applicable to negligence cases”). Under
    Illinois law, “‘[t]he touchstone of the duty analysis is to ask
    whether the plaintiff and defendant stood in such a relation-
    ship to one another that the law imposes on the defendant an
    73 R.78 at 13 (quoting Kopka v. Kamensky & Rubenstein, 
    821 N.E.2d 719
    , 723
    (Ill. App. Ct. 2004)).
    44                                                 No. 15-3171
    obligation of reasonable conduct for the benefit of the plain-
    tiff.’” 
    Id.
     (quoting Krywin v. Chicago Transit Auth., 
    938 N.E.2d 440
    , 447 (Ill. 2010)).
    The allegations of the complaint, taken as true, simply do
    not establish that the firm owed a duty of care to Ms. Roppo.
    As Mr. Hitchings’s employer, Maisel & Associates was re-
    tained to represent Block, not Ms. Roppo, in the underlying
    personal injury action. Nothing in the complaint suggests that
    Ms. Roppo’s relationship with the firm was any different than
    her relationship with Mr. Hitchings. Because both the Maisel-
    Block and Hitchings-Block relationships were meant to de-
    fend Block in an adversarial proceeding against Ms. Roppo,
    and because Ms. Roppo has not established that she was an
    intended direct beneficiary of that relationship, we conclude
    that neither party owed her a duty of care.
    3.
    Turning to Ms. Roppo’s claim under 215 ILCS 5/143.24b
    (Count VI), the Illinois Insurance Code requires an insurer to
    disclose the policy limits of its insured to someone making a
    claim against the insured’s policy under certain circum-
    stances. As is relevant to Ms. Roppo’s claim, when an insured
    is involved in a “vehicular accident,” an insurance company
    must “disclose the dollar amount of liability coverage under
    the insured’s personal private passenger automobile liability
    insurance policy” when the claimant requests it. 
    Id.
     To make
    a request for the policy limits, a claimant (or her representa-
    tive) must provide the insurer with “(a) a certified letter …
    which requests such disclosure and (b) a brief description of
    No. 15-3171                                                                45
    the nature and extent of the injuries, accompanied by a state-
    ment of the amount of medical bills incurred to date and cop-
    ies of medical records.” 
    Id.
     Ms. Roppo alleges that Travelers
    violated this provision of the Insurance Code when it did not
    disclose Block’s umbrella policy to her. 74
    The district court concluded that (1) Ms. Roppo’s request
    did not trigger Travelers’s disclosure; and (2) Travelers dis-
    closed all that was required under Illinois law. First, it is clear
    from the plain text of § 143.24b that a claimant must provide
    two things to trigger disclosure: a certified letter requesting
    the disclosure; and “a brief description of the nature and ex-
    tent of the injuries, accompanied by a statement of the amount
    of medical bills incurred to date and copies of medical rec-
    ords.” 215 ILCS 5/143.24b. Although the complaint states that
    Ms. Roppo’s attorney sent a certified letter to Travelers on
    August 9, 2011, the complaint does not assert that the letter
    described Ms. Roppo’s injuries or included her medical rec-
    ords. In fact, Ms. Roppo concedes that she did not provide
    Travelers with that information. 75
    Ms. Roppo counters that Travelers has waived the right to
    challenge the contents of her certified letter because Travelers
    acknowledged that information regarding her medical needs
    was not yet available in response to Ms. Roppo’s disclosure
    74 Illinois courts have not addressed whether § 143.24b of the Illinois In-
    surance Code supplies a private right of action. See Demarco v. CC Servs.
    Inc., No. 1-15-2933, 
    2017 WL 1148752
    , at *10–11 (Ill. App. Ct. Mar. 24, 2017).
    Because we conclude that Travelers did not violate this provision of the
    Code, we do not resolve this issue.
    75   R.74 at 24.
    46                                                 No. 15-3171
    request and, nevertheless, it disclosed Block’s automobile pol-
    icy. Under Illinois law, waiver “arises when conduct of the
    person against whom waiver is asserted is inconsistent with
    any intention other than to waive it.” Home Ins. Co. v. Cincin-
    nati Ins. Co., 
    821 N.E.2d 269
    , 282 (Ill. 2004). “[T]he evidence
    must show a clear, unequivocal[,] and decisive act of a party
    demonstrating an intent to waive the known right.” Anderson
    v. Catholic Bishop of Chicago, 
    759 F.3d 645
    , 651 (7th Cir. 2014)
    (internal quotation marks omitted) (applying Illinois law).
    We do not agree with Ms. Roppo’s contention that Travel-
    ers’s acknowledgment of her missing medical records consti-
    tuted waiver. In its response to Ms. Roppo’s certified letter,
    the complaint asserts that a Travelers claims representative
    acknowledged the absence of medical records from the re-
    quest and stated: “While we realize that medical specials and
    narratives are not available now, we are in need of infor-
    mation so that our file will reflect the accurate injury and
    medical information for this claim.” 76 We read this response
    as preserving Travelers’s rights, not waiving them: the claims
    representative specifically asked Ms. Roppo to provide the
    company with the required medical records as soon as possi-
    ble. Because the complaint does not support an inference that
    Travelers acted inconsistently with preserving its statutory
    rights, we conclude that Travelers has not waived the argu-
    ment that Ms. Roppo failed to comply with § 143.24b.
    Even if Ms. Roppo’s request had triggered this disclosure,
    the district court was correct to dismiss this claim because
    Travelers disclosed the policy limits of Block’s automobile pol-
    76   R.63, ¶ 44.
    No. 15-3171                                                    47
    icy, as required under this provision of the Illinois Code. Un-
    der § 143.24b, the insurance company must provide the
    “amount of liability coverage under the insured’s personal
    private passenger automobile liability insurance policy” upon
    the claimant’s request. 215 ILCS 5/143.24b (emphasis added).
    Ms. Roppo admits that Travelers disclosed the limits of
    Block’s automobile policy; 215 ILCS 5/143.24b does not require
    more. Umbrella liability policies are different from automo-
    bile policies under Illinois law. See Hartbarger v. Country Mut.
    Ins. Co., 
    437 N.E.2d 691
    , 694 (Ill. App. Ct. 1982) (“[A]n um-
    brella liability policy is entirely different from an automobile
    policy.”); Mei Pang v. Farmers Ins. Grp., 
    10 N.E.3d 301
    , 305 (Ill.
    App. Ct. 2014) (“In Illinois, umbrella policies and primary
    auto policies are distinct policies.”). The Insurance Code also
    defines a “[p]olicy of automobile insurance” as separate from
    “other policies of personal lines” of liability insurance. See 215
    ILCS 5/143.13(a), (c). We therefore cannot infer that the plain
    language of § 143.24b, which requires insurers to disclose
    “automobile” insurance policies, actually requires disclosure
    of both automobile and umbrella insurance policies. Travelers
    only was required to disclose Block’s automobile policy lim-
    its, which it did. Because Travelers did not violate § 143.24b,
    Ms. Roppo cannot state a claim under that provision, assum-
    ing one exists. 77
    4.
    Ms. Roppo also contends that the district court erred in
    dismissing her ICFA claims (Counts VII and VIII), asserting
    77   See supra note 74.
    48                                                            No. 15-3171
    she is “a consumer” of Block’s policy with Travelers because
    she became a direct beneficiary of the policy following the ac-
    cident. 78 The ICFA prohibits “unfair or deceptive acts or prac-
    tices, including … fraud, false pretense, false promise, mis-
    representation or the concealment, suppression or omission
    of any material fact” in the “conduct of any trade or com-
    merce.” 815 ILCS 505/2. Ms. Roppo has not invited our atten-
    tion to any Illinois case extending this statute, which the state
    courts have held applies to consumer transactions or those
    having a consumer nexus, see Athey Prods. Corp. v. Harris Bank
    Roselle, 
    89 F.3d 430
    , 436–37 (7th Cir. 1996), 79 to the discovery
    78   Appellant’s Br. 42.
    79  As noted in the text, some Illinois courts have held that only a “con-
    sumer” may bring an action under ICFA. See Bank One Milwaukee v.
    Sanchez, 
    783 N.E.2d 217
    , 220 (Ill. App. Ct. 2003); see also 815 ILCS 505/1(e)
    (defining “consumer” as “any person who purchases or contracts for the
    purchase of merchandise not for resale in the ordinary course of his trade
    or business but for his use or that of a member of his household”). Some
    Illinois courts also have allowed plaintiffs to proceed with an ICFA claim
    if they satisfy a somewhat broader “consumer nexus” test. Brody v. Finch
    Univ. of Health Sciences/The Chicago Med. Sch., 
    698 N.E.2d 257
    , 268–69 (Ill.
    App. Ct. 1998). This difference in approach is of no concern to us today.
    Ms. Roppo’s claim arises out of alleged misrepresentations to an opposing
    party during the course of litigating a private personal injury action. The
    complaint simply fails to articulate how Travelers’s conduct harms its con-
    sumers (like Block) or generally implicates consumer protection concerns.
    Therefore, under either approach, the alleged misrepresentation here is
    beyond the ambit of the statute. See Bank One Milwaukee, 
    783 N.E.2d at 222
    (holding that there was a consumer nexus when the plaintiff alleged that
    “a merchant bound her to a commercial transaction through a fraudulent
    act”). Combined with the complaint’s failure to allege reliance, see infra at
    49, we conclude that Ms. Roppo has not stated a violation of the ICFA.
    No. 15-3171                                                                 49
    of insurance policy limitations by an adverse party in civil lit-
    igation. Nor is such an application self-evident; the statute is
    applicable to deception occurring “in a course of conduct in-
    volving trade or commerce.” Brody v. Finch Univ. of Health Sci-
    ences/The Chicago Med. Sch., 
    698 N.E.2d 257
    , 267 (Ill. App. Ct.
    1998). We consistently have held that “it is not our role to
    break new ground in state law.” Lopardo v. Fleming Cos., Inc.,
    
    97 F.3d 921
    , 930 (7th Cir. 1996). That counsel is certainly ap-
    plicable here.
    Moreover, to recover under the ICFA, 80 a plaintiff also
    must be deceived by the defendant’s misrepresentation. De
    Bouse v. Bayer, 
    922 N.E.2d 309
    , 316 (Ill. 2009); see also Mulligan
    v. QVC, Inc., 
    888 N.E.2d 1190
    , 1199 (Ill. App. Ct. 2008). 81 As we
    have noted earlier, Ms. Roppo specifically pleaded that she
    did not believe Travelers’s misrepresentations. 82 Because she
    did not believe those statements, she also cannot have been
    deceived by Travelers. She thus has pleaded herself out of court
    on this count as well.
    80 ICFA claims are evaluated under Rule 9(b)’s heightened pleading
    standard. Camasta v. Jos. A. Bank Clothiers, Inc., 
    761 F.3d 732
    , 736–37 (7th
    Cir. 2014).
    81 See also American Bar Association, Survey of State Class Action Law: Illi-
    nois § 18, Westlaw (database updated Dec. 2016) (discussing that, under
    recent precedent, Illinois courts have not permitted ICFA class actions to
    proceed when plaintiffs have not established that they actually were de-
    ceived by the defendant’s conduct). But cf. Cozzi Iron & Metal, Inc. v. U.S.
    Office Equip., Inc., 
    250 F.3d 570
    , 576 (7th Cir. 2001) (issued before the deci-
    sion of the Supreme Court of Illinois in De Bouse v. Bayer, 
    922 N.E.2d 309
    (Ill. 2009)).
    82   See supra note 70 and accompanying text.
    50                                                   No. 15-3171
    5.
    Count IX of the third amended complaint alleges that
    Travelers violated the Illinois Insurance Code when it vexa-
    tiously and unreasonably delayed in settling her claim. Trav-
    elers counters that penalties under 215 ILCS 5/155 of the Illi-
    nois Insurance Code are available only to the insured and
    therefore Ms. Roppo cannot sustain a claim.
    We agree with the district court that Ms. Roppo cannot
    state a claim under § 155. That section of the Illinois Insurance
    Code “provides that a court may award attorney fees and
    specified penalties in an action against an insurer when the
    court determines, in its discretion, that the insurer’s delay in
    settling a claim was unreasonable and vexatious considering
    the totality of the circumstances.” Garcia v. Lovellette, 
    639 N.E.2d 935
    , 937 (Ill. App. Ct. 1994). Section 155 “is designed
    ‘to protect insured parties who are forced to expend attor-
    neys’ fees where the insurer refuses to pay under the terms of
    the policy.’” 
    Id.
     (emphasis in original) (quoting Stamps v. Cald-
    well, 
    273 N.E.2d 489
    , 492 (Ill. App. Ct. 1971)). The Supreme
    Court of Illinois has interpreted section 155 as “extend[ing]
    only to the party insured” and has stated explicitly that “the
    remedy embodied in section 155 of the Insurance Code does
    not extend to third parties.” Yassin v. Certified Grocers of Ill.,
    Inc., 
    551 N.E.2d 1319
    , 1322 (Ill. 1990). The only exception to
    the bar on third party recovery is for assignees of the insured
    who succeed to the insured’s position. Id.; Statewide Ins. Co. v.
    Houston Gen. Ins. Co., 
    920 N.E.2d 611
    , 625 (Ill. App. Ct. 2009).
    This exception is limited, however, and “is not intended for
    ‘true’ third parties” who do not have a contractual relation-
    ship with the insurer. Garcia, 
    639 N.E.2d at 937
    .
    No. 15-3171                                                                51
    Yassin forecloses Ms. Roppo’s ability to recover under 215
    ILCS 5/155. Ms. Roppo clearly is not the insured under the
    Travelers policy; Block is. Additionally, Ms. Roppo does not
    allege that she is an assignee of Block. To the extent that
    Ms. Roppo asks us to reconsider Yassin, 83 we are unable to do
    so. As a federal court hearing a claim arising under state law,
    we are bound by the Illinois judiciary’s interpretation of its
    own insurance code. See State Farm Mut. Auto. Ins. Co. v. Pate,
    
    275 F.3d 666
    , 669 (7th Cir. 2001) (“In fulfilling the mandate of
    Erie Railroad v. Tompkins, 
    304 U.S. 64
     (1938), a United States
    district court sitting in diversity, see 
    28 U.S.C. § 1332
    , must ap-
    ply the law of the state as it believes the highest court of the
    state would apply it if the issue were presently before that tri-
    bunal.” (parallel citations omitted)). Because the Supreme
    Court of Illinois has confronted this exact issue and has de-
    cided that a third party to an insurance policy cannot bring a
    claim under § 155, we conclude that the district court correctly
    dismissed this claim. 84
    83 Appellant’s Br. 47–48 (“The district court decided that since Yassin was
    decided by the Illinois Supreme Court it was required to blindly follow
    that case. … But the district court could have held that Yassin was not cor-
    rectly decided or, alternatively, that if the Illinois Supreme Court faced the
    issue now they would not follow Yassin.” (internal citations omitted)).
    84 The third amended complaint’s final claim asserted that Travelers vio-
    lated RICO by misrepresenting Block’s policy limits (Count XI). Below,
    Ms. Roppo conceded that she inadequately pleaded this claim. She also
    does not appeal the district court’s decision to deny her the opportunity
    to file a fourth amended complaint. See supra note 59 and accompanying
    text.
    52                                                    No. 15-3171
    Conclusion
    For the reasons set forth in this opinion, the district court’s
    judgment is affirmed. The allegations in the complaint opera-
    tive at the time of removal, along with Travelers’s disclosure
    of the relevant umbrella policy limits, were sufficient for the
    district court to conclude that it had subject matter jurisdic-
    tion under CAFA. The “local controversy” exception also
    does not require remand: Travelers is the “primary” defend-
    ant in this action. Moreover, Ms. Roppo’s RICO allegations
    provide an independent basis for federal jurisdiction. Finally,
    the court did not err in dismissing the third amended com-
    plaint because it insufficiently pleads claims of fraudulent
    misrepresentation, negligent misrepresentation, and negli-
    gence, as well as violations of the Illinois Insurance Code, the
    Illinois Consumer Fraud and Deceptive Business Practices
    Act, and RICO.
    AFFIRMED
    

Document Info

Docket Number: 15-3171

Citation Numbers: 869 F.3d 568

Judges: Ripple

Filed Date: 8/28/2017

Precedential Status: Precedential

Modified Date: 1/12/2023

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