Mark Mlsna v. Union Pacific Railroad Compan ( 2020 )


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  •                               In the
    United States Court of Appeals
    For the Seventh Circuit
    ____________________
    No. 19‐2780
    MARK MLSNA,
    Plaintiff‐Appellant,
    v.
    UNION PACIFIC RAILROAD COMPANY,
    Defendant‐Appellee.
    ____________________
    Appeal from the United States District Court for the
    Western District of Wisconsin.
    No. 18‐cv‐37‐wmc — William M. Conley, Judge.
    ____________________
    ARGUED MAY 27, 2020 — DECIDED SEPTEMBER 14, 2020
    ____________________
    Before EASTERBROOK, HAMILTON, and BRENNAN, Circuit
    Judges.
    BRENNAN, Circuit Judge. When the Federal Railroad Ad‐
    ministration put in place new regulations related to hearing,
    a train conductor—who has been hearing‐impaired since
    youth and has worn hearing aids for years—was caught in a
    bind. He passed a hearing acuity test, but only when using
    hearing aids without additional hearing protection.
    2                                                 No. 19‐2780
    According to the railroad, this placed him in violation of a
    policy which requires that protection be worn if the employee
    is exposed to noise above a certain level. The railroad and the
    conductor could not agree on an accommodation for him to
    use other hearing devices. The railroad would not recertify
    the conductor, and he lost his job.
    The conductor sued arguing that the railroad discrimi‐
    nated against him because of his hearing disability. The dis‐
    trict court granted summary judgment to the railroad, finding
    that the conductor “failed to marshal enough evidence for a
    reasonable jury to conclude that he could fulfill the essential
    functions of the train conductor position with a reasonable ac‐
    commodation.” We view the record differently. Issues of fact
    exist as to whether wearing hearing protection is an essential
    function of the plaintiff’s work as a conductor, as well as
    whether reasonable accommodations for the conductor were
    properly considered. So we reverse and remand for further
    proceedings.
    I
    A. Factual Background
    Mark Mlsna has experienced hearing loss since youth. Alt‐
    hough the precise cause is not known, at an early age he was
    exposed to loud farming equipment. He began working as a
    train conductor in the late 1990’s, and in 2006 he was hired by
    Union Pacific. At that time, Mlsna had worn hearing aids for
    more than 10 years. Union Pacific was aware of Mlsna’s hear‐
    ing impairment when he was hired.
    In 2012 the Federal Railroad Administration implemented
    regulations to ensure that train conductors possessed hearing
    acuity, and to confirm that railroads appropriately protected
    No. 19‐2780                                                           3
    and conserved their employees’ hearing. A grandfather
    clause granted thirty‐six months after which Union Pacific re‐
    quired all conductors to comply with the hearing acuity reg‐
    ulation. 49 C.F.R. § 242.105(c). In February 2015 Union Pacific
    had Mlsna’s hearing tested a number of different ways: with
    hearing aids and without, using an amplified hearing protec‐
    tion device1 called the “Pro Ears–Gold” with the sound
    turned off, and using that device with the sound turned on.
    Without his hearing aids and without hearing protection,
    Mlsna did not pass the hearing acuity test. The results showed
    that he “had an average loss of 65 decibels” in his better ear.
    Mlsna also did not pass the audiological test using the Pro
    Ears–Gold. Rather, he passed only when he relied on his hear‐
    ing aids with no additional hearing protection. Later Mlsna
    was retested with the same results: he passed, but only while
    wearing hearing aids without hearing protection.
    After receiving the test results, Union Pacific decided it
    could not recertify Mlsna to work as a conductor. When he
    wore hearing aids and passed the hearing acuity requirement
    he was in violation of Union Pacific’s hearing conservation
    policy, which required additional hearing protection. And
    when he complied with that policy by wearing the Pro Ears–
    Gold, he could not pass the hearing acuity test.
    To address this problem, Mlsna proposed he use a custom‐
    made hearing protection called the E.A.R. Primo. But Union
    Pacific rejected his proposal because that device did not have
    a factory‐issued or laboratory‐tested noise reduction rating,
    as required by 49 C.F.R. Pt. 227 App. B. Union Pacific never
    1  Such a device simultaneously amplifies safe noise and blocks harm‐
    ful and excessive noise.
    4                                                     No. 19‐2780
    identified an alternative to the device it had suggested, the
    Pro Ears–Gold. Union Pacific declined to recertify Mlsna as a
    conductor and his employment was terminated.
    B. Federal Railroad Administration regulations
    To elucidate the parties’ dispute and their arguments,
    more detail is necessary on the 2012 revisions to the Federal
    Railroad Administration regulations. Under the hearing acu‐
    ity regulation, 49 C.F.R. § 242.117(i), all railroads must test the
    hearing of their conductors. Each conductor must pass a hear‐
    ing test showing he or she “does not have an average hearing
    loss in the better ear greater than 40 decibels with or without
    the use of a hearing aid.”
    Id. Under the hearing
    protection regulation, 49 C.F.R.
    § 227.115, railroads must establish a hearing conservation pol‐
    icy with programs to protect the hearing of vulnerable em‐
    ployees. Subsection (d) of that regulation sets the default rule,
    requiring employees wear hearing protection if they are ex‐
    posed to a time‐weighted average of 90 decibels or higher.
    Subsection (c), with an 85‐decibel standard, applies only if no
    audio test has been performed on an employee, or if that em‐
    ployee has experienced hearing loss while employed with the
    railroad.
    The hearing protection regulation sets a floor, not a ceiling.
    49 C.F.R. § 227.1 (“This part prescribes minimum Federal
    health and safety noise standards for locomotive cab occu‐
    pants. This part does not restrict a railroad … from adopting
    and enforcing additional or more stringent requirements.”).
    Union Pacific set a stricter standard in its hearing conserva‐
    tion policy. All of its employees must wear hearing protection
    if they “may be subjected to noise exposures equal to or
    No. 19‐2780                                                     5
    exceeding an 8‐hour time weighted average sound level of 85
    decibels” or if they work “in identified hearing protection ar‐
    eas” or within 150 feet of a locomotive. The railroad also re‐
    quired all employees subject to its policy to wear a device
    with a published noise reduction rating.
    To measure decibel levels, railroads are required to
    conduct either “area sampling,” which takes several noise
    measurements at different locations within a workplace, or
    “representative personal sampling,” which measures the ex‐
    posures of employees who operate similar equipment under
    similar conditions. 49 C.F.R. § 227.103(b). The latter, which
    Union Pacific employed, must be used where there are “cir‐
    cumstances such as high worker mobility, significant varia‐
    tions in sound level, or a significant component of impulse
    noise.”
    Id. If the hearing
    protection regulation (§ 227.115(c) or (d)) ap‐
    plies, the employer “must select one of … three methods by
    which to estimate the adequacy of hearing protector attenua‐
    tion.” 49 C.F.R. Pt. 227 App. B. One of these methods requires
    the employee to wear a device with a published noise reduc‐
    tion rating, which is a unit of measure to assess the effective‐
    ness of hearing protection devices to decrease sound exposure
    within a working environment.
    C. Procedural Background
    Back to this case: Mlsna sued Union Pacific, claiming the
    railroad terminated him because of his hearing impairment
    and so violated the Americans with Disability Act. 42 U.S.C.
    § 12101 et seq. Although Mlsna’s complaint characterized his
    sole claim as for disparate treatment, that claim also contained
    elements of a reasonable accommodation claim.
    6                                                    No. 19‐2780
    A disparate treatment claim arises from ADA language
    prohibiting covered entities from “limiting, segregating, or
    classifying a job applicant or employee in a way that ad‐
    versely affects the opportunities or status of such applicant or
    employee.” 42 U.S.C. § 12112(b)(1). To prevail on a disparate
    treatment claim, a plaintiff must show (1) he was disabled, (2)
    he was qualified to perform essential functions with or with‐
    out reasonable accommodation, and (3) his disability was the
    “but for” cause of the adverse employment action. Scheidler v.
    Indiana, 
    914 F.3d 535
    , 541 (7th Cir. 2019).
    A failure‐to‐accommodate claim is grounded in ADA lan‐
    guage defining discrimination in part as “not making reason‐
    able accommodations to the known physical or mental limi‐
    tations of an otherwise qualified individual.” 42 U.S.C.
    § 12112(b)(5)(A). To succeed on a reasonable accommodation
    claim, a plaintiff must show (1) he was disabled, (2) his em‐
    ployer was aware of his disability, and (3) he was a qualified
    individual who, with or without reasonable accommodation,
    could perform the essential functions of the employment po‐
    sition. Basith v. Cook Cty., 
    241 F.3d 919
    , 927 (7th Cir. 2001).
    Whether Mlsna’s complaint is read as claiming disparate
    treatment, as seeking a reasonable accommodation, or both,
    these claims share the element that the plaintiff be able to per‐
    form the essential functions of the job with or without reason‐
    able accommodations. On that element, the district court
    granted summary judgment to Union Pacific, concluding that
    Mlsna failed to present evidence for a reasonable jury to find
    that he could fulfill the essential functions of the train conduc‐
    tor position with a reasonable accommodation.
    In considering whether Mlsna was a qualified individual
    able to perform essential functions, the district court ruled
    No. 19‐2780                                                         7
    that no jury could conclude that the railroad acted unreason‐
    ably in making the use of hearing protection an essential func‐
    tion of the conductor position. The court also decided that no
    reasonable accommodation existed for Mlsna. While Mlsna
    offered the E.A.R. Primo as an accommodation, the court
    decided that he had not presented evidence from which a rea‐
    sonable jury could conclude that Union Pacific’s stated rea‐
    son—the lack of a noise reduction rating—was pretext, or that
    the E.A.R. Primo would permit him to fulfill the essential
    functions of a conductor. So the district court found that the
    railroad’s rejection of the E.A.R. Primo was reasonable.2
    Mlsna appeals. We “review summary judgment de novo,
    and will affirm when—viewing the evidence in the light most
    favorable to the nonmovant and drawing all reasonable infer‐
    ences in its favor—there is no genuine issue of material fact
    and the movant is entitled to judgment as a matter of law.”
    
    Scheidler, 914 F.3d at 540
    .
    II
    The parties do not dispute that Mlsna had the requisite
    background, experience, and knowledge to work as a train
    conductor. They also agree that his hearing impairment is a
    qualifying disability under the ADA, and that his disability
    was the reason he was not recertified to continue as a conduc‐
    tor. In dispute is whether Mlsna can perform the essential
    functions of the position of train conductor with or without
    reasonable accommodation.
    2 Mlsna moved to reconsider these rulings, which the district court
    denied.
    8                                                  No. 19‐2780
    A. Essential Functions
    When deciding whether a qualified individual is able to
    perform essential functions, “consideration shall be given to
    the employer’s judgment as to what functions of a job are es‐
    sential, and if an employer has prepared a written description
    … , this description shall be considered evidence of the essen‐
    tial functions of the job.” 42 U.S.C. § 12111(8). Federal labor
    regulations define “essential functions” generally as “the fun‐
    damental job duties of the employment position the individ‐
    ual with a disability holds or desires.” 29 C.F.R. § 1630.2(n).
    Those regulations give reasons why a function may be essen‐
    tial and list the types of evidence which may be considered to
    determine if a function is essential.
    Id. The district court
    agreed with Union Pacific that wearing
    hearing protection is an essential function of the train conduc‐
    tor position. In so concluding, the court considered various
    pieces of evidence:
       the job description of conductor
       the requirement to use hearing protection if
    exposed to an eight‐hour time weighted av‐
    erage of 90 decibels or more in 49 C.F.R.
    § 227.115(d);
       Union Pacific’s representative sampling
    data, which the court said revealed a reason‐
    able likelihood that conductors will be ex‐
    posed to excessive noise;
       Mlsna’s amended complaint, in which he
    stated “Train Crewm[e]n work in a noisy en‐
    vironment and are therefore required to
    wear hearing protection;” and
    No. 19‐2780                                                   9
       Mlsna’s deposition, in which he acknowl‐
    edged the importance that conductors wear
    appropriate hearing protection.
    “Whether a function is essential is a question of fact, not
    law.” Tonyan v. Dunham’s Athleisure Corp., 
    966 F.3d 681
    , 687
    (7th Cir. 2020) (citing Brown v. Smith, 
    827 F.3d 609
    , 613 (7th
    Cir. 2016)). “We usually do not ‘second‐guess the employer’s
    judgment in describing the essential requirements for the job.’
    But this deference is not unqualified.”
    Id. (quoting DePaoli v.
    Abbott Labs., 
    140 F.3d 668
    , 674 (7th Cir. 1998). Our examination
    of this record yields fact questions as to whether wearing
    hearing protection is an essential function of Mlsna working
    as a conductor.
    Union Pacific’s job description for train crew includes the
    position of conductor, and it lists essential job functions.
    While a hearing acuity requirement is not included, some of
    the functions do involve hearing. The job description includes
    accountabilities (“[c]ommunicating clearly with co‐workers
    and train dispatchers via radio”), preferred education, train‐
    ing, experience or skills (“[a]ctive [l]istening: [a]ttending to
    and understanding key pieces of spoken information”), and
    work conditions (“[m]ust wear personal protection equip‐
    ment such as … hearing protection where the company re‐
    quires.”) If the only evidence on this topic were the job de‐
    scription, the district court’s conclusion that wearing hearing
    protection is an essential function of working as a conductor
    would not be “second guessed.”
    But the regulatory requirement to use hearing protection
    exposes a factual dispute. The default rule under the hearing
    protection regulation, 49 C.F.R. § 227.115(d), requires employ‐
    ees to wear hearing protection if they are exposed to a time‐
    10                                                           No. 19‐2780
    weighted average of 90 decibels or higher. On this standard,
    the only evidence which shows the sound level that Union
    Pacific conductors are exposed to is a dosimetry data set that
    stretches back to 1980.3 That data was collected using repre‐
    sentative personal sampling under 49 C.F.R. § 227.103(b)(2).
    That dosimetry data shows that about 36% of the conductors
    (62 of 172) were exposed to an 8‐hour time weighted average
    of 85 decibels or greater, and about 13% (22 of 172) were ex‐
    posed to an 8‐hour time weighted average of 90 or more dec‐
    ibels.
    Mlsna points out that “[t]he single most recent measure‐
    ment meeting or exceeding the 90‐decibel threshold was
    taken in 2001.” According to Mlsna, all measurements taken
    before 2007 should be disregarded because that year the
    Federal Railroad Administration began mandating the use of
    quieter locomotives. If Mlsna’s suggestion is followed, no
    conductors in his position would be subject to an 8‐hour time
    weighted average of 90 decibels or higher, and the hearing
    protection regulation would not apply to him. Union Pacific
    disagrees and recommends that the entire data set be consid‐
    ered instead of accepting Mlsna’s “novel theory” of reviewing
    some but not all the data.
    We decline to adopt Mlsna’s suggestion that the analysis
    be limited to data after 2007. Doing so would require that a
    3A noise dosimeter is a specialized sound level meter that measures
    a person’s exposure to noise over a period of time. It can be used to assess
    compliance with health and safety regulations such as the occupational
    noise exposure standard of the Occupational Safety and Health Act, 29
    C.F.R. 1910.95. It measures and stores sound pressure levels and provides
    a cumulative noise‐exposure reading for a given period of time, such as
    an 8‐hour workday.
    No. 19‐2780                                                               11
    bright line be drawn without the guidance of expert testi‐
    mony. Mlsna is correct, however, that much of the data Union
    Pacific provided are not relevant, and reasonable inferences
    from the data run in Mlsna’s favor as the nonmovant on
    whether the hearing protection regulation applies to him.
    Under the 90‐decibel threshold detailed in 49 C.F.R.
    § 227.115(d), railroads must “require the use of hearing pro‐
    tectors” only “when an employee is exposed to sound levels
    equivalent to an 8‐hour [time weighted average] of 90 d(B)(A)
    or greater.” (emphasis added). The term “is” in the regulation
    must be read with a meaning it can bear. See ANTONIN SCALIA
    & BRYAN A. GARNER, READING LAW: THE INTERPRETATION OF
    LEGAL TEXTS 31 (2012). “Is” denotes the present tense. See Mer‐
    riam‐Webster Dictionary, Is, https://www.merriam‐web‐
    ster.com/dictionary/is (last visited August 20, 2020); see also
    Stanton v. Paul Revere Life Ins. Co., 
    37 F. Supp. 2d 1159
    , 1166
    (S.D. Cal. 1999) (noting “is” as the present tense). The dosim‐
    etry data provided by Union Pacific are only relevant to the
    extent they show whether conductors at the time of Mlsna’s
    termination were exposed to a time‐weighted average of 90
    decibels or higher. But “is” is not “was.”4 Fourteen years
    elapsed between the last data point showing a conductor for
    Union Pacific was exposed to a time‐weighted average of
    more than 90 decibels in 2001, and Union’s Pacific’s decision
    to not recertify Mlsna in 2015. The data show no dangerous
    noise levels to which Mlsna was exposed in his time as a con‐
    ductor. So a reasonable fact finder could conclude that if
    4 While, for example, the Dictionary Act states “words used in the pre‐
    sent tense include the future tense as well as the present,” 1 U.S.C. § 1, it
    does not state that words used in the present tense also include the past
    tense.
    12                                                   No. 19‐2780
    Mlsna was never exposed to that noise level, Union Pacific’s
    more stringent policy of 85 decibels over the same time frame
    does not mandate that Mlsna wear hearing protection.
    While a bright line does not separate obsolete data points
    from useful ones, the representative sampling dosimetry data
    permit a reasonable jury to conclude that when Mlsna was
    terminated in 2015, conductors working for Union Pacific
    were not exposed to time‐weighted averages of 90 decibels or
    higher. Simply put, a genuine fact issue exists as to whether
    the data are a basis for the hearing conservation policy to ap‐
    ply to Mlsna. He was not even hired as a conductor by Union
    Pacific until 2006, five years after the last data showing a con‐
    ductor for Union Pacific was exposed to a time‐weighted av‐
    erage of more than 90 decibels.
    Mlsna argues that by including measurements from be‐
    fore 2000, the railroad places its thumb on the scale to present
    dosimetry data falling within the regulation’s parameters.
    Union Pacific calls this “historical monitoring,” which is done
    to achieve statistical significance; that is, to show the data are
    not due to random or chance events. But drawing all reason‐
    able inferences in Mlsna’s favor, 
    Scheidler, 914 F.3d at 540
    ,
    sampling that includes measurements from over 20 and 30
    years ago is not “representative” of Mlsna’s noise exposure or
    the exposures of other conductors who operate similar equip‐
    ment under similar conditions.
    Mlsna’s pleading or deposition responses do not support
    summary judgment for the railroad either. Mlsna’s admission
    in his amended complaint that hearing protection is required,
    and his deposition statement that hearing protection is im‐
    portant, just echo the Federal Railroad Authority regulations.
    Even if those regulations capture the essential functions of the
    No. 19‐2780                                                   13
    conductor job generally, there are genuine issues of material
    fact as to whether Union Pacific’s more stringent policy was
    an essential function of Mlsna’s position.
    A job function also may be considered essential because
    “the position exists … to perform that function.” 29 C.F.R.
    § 1630.2(n)(2)(i). But nobody would argue the reason the po‐
    sition of conductor exists is to wear hearing protection. A fact
    question exists as to whether hearing protection was part of
    serving as a conductor for Union Pacific. Mlsna testified that
    while he worked as a conductor he wore his hearing aids
    without earmuffs or other hearing protection, and that he
    never saw anybody else wear earmuffs. His former supervi‐
    sor testified to the contrary, averring that Mlsna always wore
    hearing protection when required. This fact dispute further
    cuts against summary judgment for Union Pacific on this
    topic.
    The parties also dispute whether the essential function of
    a conductor should be considered more narrowly—as
    whether Mlsna met the hearing acuity standards while wear‐
    ing hearing protection. But if characterized that way, then the
    grant of summary judgment to Union Pacific has even less
    support. The district court concluded that meeting the hear‐
    ing acuity standards while wearing hearing protection was an
    essential function of the conductor job. But the plain text of
    the hearing acuity regulation does not mention wearing hear‐
    ing protection. Rather, the hearing test must show, without
    qualification, that “[t]he person does not have an average loss
    in the better ear greater than 40 decibels with or without the
    use of a hearing aid, at 500 Hz, 1,000 Hz, and 2,000 Hz.” 49
    C.F.R. § 242.117(i). If the hearing acuity regulation was meant
    to require hearing protection, it could have said so, but it does
    14                                                 No. 19‐2780
    not. See Russello v. United States, 
    464 U.S. 16
    , 23 (1983)
    (“[W]here Congress includes particular language in one sec‐
    tion of a statute but omits it in another … it is generally pre‐
    sumed that Congress acts intentionally and purposely in the
    disparate inclusion or exclusion.”)
    This case presents a two‐edged problem. The regulations
    require that conductors have hearing acuity, as well as that
    their hearing be protected and conserved. But from this rec‐
    ord it does not appear that Union Pacific can test hearing acu‐
    ity under noisy working conditions. The railroad does not
    have dosimetry data that encompass the generation of loco‐
    motives currently in use or a plaintiff such as Mlsna. So on
    this record it does not follow as a matter of law that an essen‐
    tial function of Mlsna’s job as a conductor was to pass the
    hearing acuity test while wearing compliant hearing protec‐
    tion.
    Whether the essential function is defined as Mlsna wear‐
    ing hearing protection, or Mlsna passing the hearing test
    while wearing hearing protection, the analysis leads to the
    same conclusion: this record presents questions of fact.
    B. Reasonable Accommodation
    In addition to a claim of disparate treatment, Mlsna’s com‐
    plaint can be read as seeking a reasonable accommodation
    from Union Pacific as to his hearing disability. Recall that
    when Mlsna’s hearing was tested, one of the iterations in‐
    cluded him wearing an amplified hearing protection device
    called the Pro Ears–Gold. Union Pacific did not identify any
    alternatives to the Pro Ears–Gold. Mlsna proposed he use a
    custom‐made hearing protection called the E.A.R. Primo. Un‐
    ion Pacific rejected his proposal because that device did not
    No. 19‐2780                                                               15
    have a factory‐issued or laboratory‐tested noise reduction rat‐
    ing, as required by 49 C.F.R. Pt. 227 App. B.
    Federal labor regulations define “reasonable accommoda‐
    tion” as “[m]odifications or adjustments to the work environ‐
    ment, or to the manner or circumstances under which the
    position held … is customarily performed, that enable an in‐
    dividual with a disability who is qualified to perform the es‐
    sential functions of that position … .” 29 C.F.R.
    § 1630.2(o)(1)(ii). The district court rejected Mlsna’s argument
    that Union Pacific failed to reasonably accommodate his hear‐
    ing disability. The court concluded that the railroad’s rejec‐
    tion of the E.A.R. Primo was reasonable, and that Union
    Pacific cannot be held responsible for the breakdown of the
    “interactive process.”5
    This reasonable accommodation evaluation is affected by
    the essential function analysis. As concluded above, fact
    issues exist as to whether Mlsna was subject to the hearing
    protection regulation, § 227.115. If it does not apply to Mlsna,
    neither would the requirement that a device considered for
    reasonable accommodation include a published noise reduc‐
    tion rating. That is, if Mlsna is not within the requirement of
    § 227.115(d), then the narrow attenuation rules of Pt. 227 App.
    B. do not apply. This means that the reasonable accommoda‐
    tion assessment here was artificially restrained. Curtailing the
    5 The definition of “reasonable accommodation” includes: “To deter‐
    mine the appropriate reasonable accommodation it may be necessary for
    the [employer] to initiate an informal, interactive process with the individ‐
    ual with a disability in need of the accommodation. This process should
    identify the precise limitations resulting from the disability and potential
    reasonable accommodations that could overcome those limitations.” 29
    C.F.R. § 1630.2(o)(3) (emphasis supplied).
    16                                                No. 19‐2780
    search was the conclusion that the hearing protection regula‐
    tion necessarily applied. Union Pacific rejected all devices
    other than the Pro Ears–Gold, possibly based on an overly‐
    broad interpretation of the hearing protection regulation. Be‐
    cause Union Pacific doggedly insisted that the device it con‐
    sidered have a published noise reduction rating to determine
    noise attenuation, the Pro Ears–Gold device was the only de‐
    vice the railroad considered. Without that constraint, Union
    Pacific could offer more than just the Pro Ears–Gold device to
    accommodate Mlsna, and a reasonable jury could find that
    Union Pacific could offer more than it did as a reasonable ac‐
    commodation.
    Potential reasonable accommodations were not consid‐
    ered which could have permitted Mlsna to wear hearing pro‐
    tection while also meeting the requirements of the hearing
    acuity regulation. There is no shortage of devices without
    published noise reduction ratings which could be considered
    as possible accommodations for Mlsna’s disability, whether
    the E.A.R. Primo or others. Once an employee commences the
    interactive process to find a reasonable accommodation, em‐
    ployers have an “affirmative obligation to seek the employee
    out and work with her to craft a reasonable accommodation.”
    EEOC v. Sears Roebuck & Co., 
    417 F.3d 789
    , 807 (7th Cir. 2005)
    (citation and internal brackets omitted). Viewing the evidence
    in the light most favorable to Mlsna, if 49 C.F.R. § 227.115(d)
    may not apply to him, then a material factual dispute exists
    as to whether Union Pacific satisfied its duty to craft an ac‐
    commodation, and a reasonable jury could find that Mlsna
    may have been accommodated with other devices. Whether
    Union Pacific fulfilled its obligation to provide Mlsna with a
    reasonable accommodation of his hearing disability can be
    No. 19‐2780                                                   17
    addressed on remand without the constraint that the accom‐
    modating device carry a published noise reduction rating.
    The record reveals another fact question on this point. Un‐
    ion Pacific told Mlsna that it engaged in an “extensive search”
    for adaptive devices, but discovery showed that no such
    search occurred. The railroad’s director of disability manage‐
    ment asked others to look for other devices for Mlsna, but the
    chief medical officer said he did not do so, and the senior man‐
    ager of industrial hygiene said he had no responsibility to
    look for other devices. So after Union Pacific rejected Mlsna’s
    proposal of the E.A.R. Primo, nobody at the railroad took any
    additional steps to explore reasonable accommodations.
    Because genuine issues of fact exist as to whether Union
    Pacific reasonably accommodated Mlsna’s hearing disability,
    Union Pacific should not have received summary judgment,
    and this case should return to the district court for further
    proceedings on this determination as well. On remand of the
    reasonable accommodation evaluation, at least three topics
    warrant consideration.
    The first concerns the district court’s application of a pre‐
    text analysis in its reasonable accommodation evaluation.
    Pretext is the third step in the three‐step burden shifting pro‐
    cess established in McDonnell Douglas Corp. v. Green, 
    411 U.S. 792
    , 804–07 (1973). This Court has held that “the McDonnell
    Douglas burden‐shifting method of proof is unnecessary and
    inappropriate” in a failure‐to‐accommodate claim. Bultemeyer
    v. Fort Wayne Cmty. Sch., 
    100 F.3d 1281
    , 1283–84 (7th Cir. 1996);
    see also Lenker v. Methodist Hosp., 
    210 F.3d 792
    , 799 (7th Cir.
    2000) (“Because Lenker’s claim was based on reasonable ac‐
    commodation … the district court was correct to reject
    Lenker’s proposed pretext instruction.”); Weigel v. Target
    18                                                 No. 19‐2780
    Stores, 
    122 F.3d 461
    , 464 (7th Cir. 1997) (“[I]n failure to
    accommodate claims the McDonnell Douglas framework is
    ‘unnecessary and inappropriate.’”). Instead, “if the plaintiff
    demonstrated that the employer should have reasonably ac‐
    commodated the plaintiff’s disability and did not, the em‐
    ployer has discriminated under the ADA and is liable.”
    
    Lenker, 210 F.3d at 799
    . While evidence of pretext may be rel‐
    evant in such a case, a pretext analysis need not be part of the
    reasonable accommodation evaluation.
    The second involves the railroad’s obligation to engage in
    an interactive process with the disabled individual to deter‐
    mine an appropriate reasonable accommodation. During
    such a process, the defendant employer must consider more
    than just what the plaintiff employee proposes. EEOC v. 
    Sears, 417 F.3d at 807
    (noting an employer’s duty to work with em‐
    ployee to “craft a reasonable accommodation”). A proposed
    accommodation is not limited to what the plaintiff introduced
    into the process, here the E.A.R. Primo. Lawler v. Peoria Sch.
    Dist. No. 150, 
    837 F.3d 779
    , 786‐787 (7th Cir. 2016) (employer
    must do more than “s[i]t on its hands” when employee re‐
    quests accommodation). Union Pacific was obliged to do
    more than just conclude that Mlsna’s proposal must fail be‐
    cause it is contrary to the railroad’s policy.
    Third, the parties previously debated and the district court
    ruled on the timeliness of a supplemental expert report Mlsna
    submitted which referenced devices that would satisfy Union
    Pacific’s hearing conservation policy. Given this remand, the
    court and the parties have a new opportunity to review that
    report and consider those other devices.
    With these items noted, this case is returned to the district
    court for further consideration.
    No. 19‐2780                                              19
    III
    For the reasons above, the grant of summary judgment to
    Union Pacific is REVERSED and this case is REMANDED for fur‐
    ther proceedings consistent with this opinion.